widget-chatbot 1.0.0 → 1.0.1
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/dist/index.js +1 -1
- package/package.json +16 -2
- package/.prettierrc +0 -7
- package/CHANGELOG.md +0 -614
- package/CONTRIBUTING.md +0 -44
- package/cloudbuild.yaml +0 -29
- package/commitlint.config.js +0 -1
- package/index.js +0 -228
- package/live_chat_helpdesk/HelpdeskChatContextProvider.js +0 -323
- package/live_chat_helpdesk/HelpdeskSender.js +0 -287
- package/live_chat_helpdesk/PayloadContextProvider.js +0 -131
- package/live_chat_helpdesk/constant.js +0 -28
- package/live_chat_helpdesk/useWSChatbot.js +0 -178
- package/npmrc.enc +0 -0
- package/publish_process/README.md +0 -64
- package/test-setup.js +0 -22
- package/umd.js +0 -3
- package/webpack.dev.js +0 -81
- package/webpack.prod.js +0 -100
package/cloudbuild.yaml
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steps:
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- name: 'gcr.io/cloud-builders/npm'
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args: ['ci']
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- name: 'gcr.io/cloud-builders/npm'
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args: ['run','build']
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- name: 'gcr.io/cloud-builders/gcloud'
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args:
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- kms
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- decrypt
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- --ciphertext-file=npmrc.enc
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- --plaintext-file=/root/.npmrc
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- --location=global
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- --keyring=my-keyring
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- --key=npm-key
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volumes:
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- name: 'home'
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path: /root/
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- name: 'gcr.io/cloud-builders/npm'
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args:
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- publish
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env:
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- HOME=/root/
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volumes:
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- name: 'home'
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path: /root/
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package/commitlint.config.js
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module.exports = { extends: ['@commitlint/config-conventional'] };
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package/index.js
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import React from 'react';
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import ReactDOM from 'react-dom';
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import PropTypes from 'prop-types';
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import RasaWebchatPro from './src/pro-src/rules-wrapper';
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// import 'bootstrap/dist/css/bootstrap.min.css';
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import './src/pro-src/index.css';
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// import 'antd/dist/antd.css';
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class RasaWebchatProWithRules extends React.Component {
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constructor(props) {
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super(props);
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const { connectOn } = props;
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let { withRules } = props;
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if (connectOn === 'open' && withRules === true) {
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throw new Error(
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"You can't use rules and connect on open, you have to use connect on mount"
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);
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}
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this.webchatRef = null;
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if (withRules === undefined) {
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withRules = true;
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}
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this.state = {
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propsRetrieved: !withRules,
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rulesApplied: !withRules
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};
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this.setRef = this.setRef.bind(this);
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this.handleSessionConfirm = this.handleSessionConfirm.bind(this);
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}
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setRef(element) {
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const { innerRef } = this.props;
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if (!innerRef) {
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this.webchatRef = element;
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} else if (innerRef && innerRef.constructor && innerRef.call && innerRef.apply) {
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// if this is true, innerRef is a function and thus it's a callback ref
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this.webchatRef = element;
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innerRef(element);
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} else {
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innerRef.current = element;
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}
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}
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handleSessionConfirm(sessionObject) {
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const { innerRef } = this.props;
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this.setState({
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// The OR makes it work even without the augmented webchat channel
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propsRetrieved: { ...sessionObject.props }
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});
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if (
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((innerRef && innerRef.current) || this.webchatRef.updateRules) &&
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sessionObject.props &&
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sessionObject.props.rules
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) {
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setTimeout(() => {
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if (innerRef && innerRef.current) {
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innerRef.current.updateRules(sessionObject.props.rules);
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} else {
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this.webchatRef.updateRules(sessionObject.props.rules);
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}
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}, 100);
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this.setState({ rulesApplied: true });
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}
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}
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render() {
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const { onSocketEvent } = this.props;
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let { withRules } = this.props;
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if (withRules === undefined) {
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withRules = true;
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}
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const { propsRetrieved } = this.state;
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let propsToApply = {};
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if (propsRetrieved) propsToApply = propsRetrieved;
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delete propsToApply.rules;
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return (
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<div
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style={{ display: propsRetrieved ? undefined : 'none' }}
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className={this.props.embedded || (propsToApply && propsToApply.embedded) ? 'rw-pro-widget-embedded' : ''}
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>
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<RasaWebchatPro
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ref={this.setRef}
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{...{
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...propsToApply,
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...this.props
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}}
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onSocketEvent={
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withRules
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? {
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session_confirm: this.handleSessionConfirm,
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...onSocketEvent
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}
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: { ...onSocketEvent }
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}
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/>
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</div>
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);
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}
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}
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export const rasaWebchatProTypes = {
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initPayload: PropTypes.string,
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title: PropTypes.oneOfType([PropTypes.string, PropTypes.element]),
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subtitle: PropTypes.oneOfType([PropTypes.string, PropTypes.element]),
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protocol: PropTypes.string,
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socketUrl: PropTypes.string.isRequired,
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socketPath: PropTypes.string,
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protocolOptions: PropTypes.shape({}),
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customData: PropTypes.shape({}),
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handleNewUserMessage: PropTypes.func,
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profileAvatar: PropTypes.string,
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inputTextFieldHint: PropTypes.string,
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connectingText: PropTypes.string,
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showCloseButton: PropTypes.bool,
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showFullScreenButton: PropTypes.bool,
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hideWhenNotConnected: PropTypes.bool,
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connectOn: PropTypes.oneOf(['mount', 'open']),
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autoClearCache: PropTypes.bool,
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onSocketEvent: PropTypes.objectOf(PropTypes.func),
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fullScreenMode: PropTypes.bool,
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badge: PropTypes.number,
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embedded: PropTypes.bool,
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// eslint-disable-next-line react/forbid-prop-types
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params: PropTypes.object,
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openLauncherImage: PropTypes.string,
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closeImage: PropTypes.string,
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docViewer: PropTypes.bool,
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customComponent: PropTypes.func,
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displayUnreadCount: PropTypes.bool,
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showMessageDate: PropTypes.oneOfType([PropTypes.bool, PropTypes.func]),
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customMessageDelay: PropTypes.func,
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tooltipPayload: PropTypes.string,
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tooltipDelay: PropTypes.number,
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withRules: PropTypes.bool,
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rules: PropTypes.arrayOf(
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PropTypes.shape({
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payload: PropTypes.string.isRequired,
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text: PropTypes.string,
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trigger: PropTypes.shape({
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url: PropTypes.oneOfType([PropTypes.string, PropTypes.arrayOf(PropTypes.string)]),
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timeOnPage: PropTypes.number,
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numberOfVisits: PropTypes.number,
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numberOfPageVisits: PropTypes.number,
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device: PropTypes.string,
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when: PropTypes.oneOf(['always', 'init']),
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queryString: PropTypes.arrayOf(
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PropTypes.shape({
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param: PropTypes.string,
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value: PropTypes.string,
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sendAsEntity: PropTypes.bool
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})
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),
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eventListeners: PropTypes.arrayOf(
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PropTypes.shape({
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selector: PropTypes.string.isRequired,
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event: PropTypes.string.isRequired
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})
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)
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})
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})
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),
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triggerEventListenerUpdateRate: PropTypes.number
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};
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RasaWebchatProWithRules.propTypes = {
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...rasaWebchatProTypes,
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innerRef: PropTypes.oneOfType([PropTypes.func, PropTypes.shape({ current: PropTypes.object })])
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};
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export const rasaWebchatProDefaultTypes = {
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title: 'Welcome',
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customData: {},
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inputTextFieldHint: 'Type a message...',
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connectingText: 'Waiting for server...',
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fullScreenMode: false,
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hideWhenNotConnected: true,
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autoClearCache: false,
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connectOn: 'mount',
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onSocketEvent: {},
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protocol: 'socketio',
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socketUrl: 'http://localhost',
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protocolOptions: {},
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badge: 0,
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embedded: false,
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params: {
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storage: 'local'
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},
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docViewer: false,
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showCloseButton: true,
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showFullScreenButton: false,
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displayUnreadCount: false,
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showMessageDate: false,
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customMessageDelay: (message) => {
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let delay = message.length * 30;
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if (delay > 3 * 1000) delay = 3 * 1000;
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if (delay < 800) delay = 800;
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return delay;
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},
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tooltipPayload: null,
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tooltipDelay: 500,
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withRules: true,
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rules: null,
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triggerEventListenerUpdateRate: 500
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};
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export default React.forwardRef((props, ref) => (
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<RasaWebchatProWithRules innerRef={ref} {...props} />
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));
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export const selfMount = (props, element = null) => {
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const load = () => {
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if (element === null) {
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const node = document.createElement('div');
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node.setAttribute('id', 'rasaWebchatPro');
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document.body.appendChild(node);
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}
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const mountElement = element || document.getElementById('rasaWebchatPro')
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const webchatPro = React.createElement(RasaWebchatProWithRules, props);
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ReactDOM.render(webchatPro, mountElement);
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};
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if (document.readyState === 'complete') {
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load();
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} else {
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window.addEventListener('load', () => {
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load();
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});
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}
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};
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import React, { useRef, createContext, useContext, useState, useEffect } from 'react';
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import useWSChatbot from '../../../../hooks/useWSChatbot';
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import sortArr from '../../../../helpers/sortArr';
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import useDecodeJWT from '../../../../hooks/useDecodeJWT';
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import { scrollToBottom } from './components/Messages';
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import ModalResult from '../../../../helpers/ModalResult';
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import useFetch from '../../../../hooks/useFetch';
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import formatChat, { deFormatChat } from '../../../../helpers/formatChat';
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import { useMemo } from 'react';
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import { useConversationContext } from '../../../../context/ConversationContextProvider';
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import { useListTicketContext } from '../../../../context/ListTicketContextProvider';
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import useDictionary from '../../../../hooks/useDictionary';
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/** @type {import('react').Context<import('../../../../context/types').DetailTicketContext>} */
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const HelpdeskChatContext = createContext({});
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export const useHelpdeskChatContext = () => useContext(HelpdeskChatContext);
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const HelpdeskChatContextProvider = ({ children }) => {
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const {
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taskIDSelect,
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setTaskIDSelect,
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stopState,
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setStopState,
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isScrollFetch,
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keyActive,
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isBackClick,
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setModalState,
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} = useConversationContext();
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const { onWatchNotif, onStopLiveChat, onStopNotif, onWatchLiveChat } = useWSChatbot();
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const { setTicketState, taskIDs, ticketState } = useListTicketContext();
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const LabelSuccessCloseTicket = useDictionary(
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'SuccessfullyCloseTicket',
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'Successfully Close Ticket'
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);
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const LabelSomethingWrong = useDictionary('SomethingWrong', 'Something Wrong');
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const { EMP_ID } = useDecodeJWT();
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const fetch = useFetch();
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const [chatState, setChatState] = useState({
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loadingSend: false,
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loadingInit: false,
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loadingGet: false,
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list: [],
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fileInput: null,
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isShowModalPreviewFile: false,
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urlImagePreview: '',
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taskIDClose: 0,
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total: 0,
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pageFetch: 1,
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isInitChat: false,
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showScrollBottom: false,
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});
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const isFetchPrevChat = useMemo(() => {
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61
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if (!chatState?.loadingGet) {
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return isScrollFetch && deFormatChat(chatState?.list)?.length < chatState?.total;
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}
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64
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return false;
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65
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}, [chatState?.total, chatState?.list, isScrollFetch, chatState?.loadingGet]);
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66
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67
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const onCloseTicket = () => {
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68
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console.log("Attempting to close ticket with ID:", taskIDSelect || chatState?.taskIDClose);
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69
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setTicketState((prev) => ({
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70
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...prev,
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71
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loadingClose: true,
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72
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}));
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73
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74
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fetch({
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75
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endpoint: 'v1/sf7/general/helpdesk/admin/ticket/update',
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76
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data: {
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77
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STATUS: 'Closed',
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78
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TASK_ID: chatState?.taskIDClose || taskIDSelect,
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79
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},
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80
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})
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81
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?.then(() => {
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82
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console.log("Ticket closed successfully.");
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83
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ModalResult({
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84
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subtitle: LabelSuccessCloseTicket,
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85
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type: 'success',
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86
|
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});
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87
|
-
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88
|
-
if (taskIDSelect !== 0) {
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89
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setTaskIDSelect(0);
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90
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}
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91
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-
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92
|
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setChatState((prev) => ({
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93
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...prev,
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94
|
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...(chatState?.taskIDClose !== 0 && {
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95
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list: [],
|
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96
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taskIDClose: 0,
|
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97
|
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}),
|
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98
|
-
}));
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99
|
-
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100
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-
onStopLiveChat();
|
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101
|
-
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102
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setModalState((prev) => ({
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103
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...prev,
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104
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closeTicket: false,
|
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105
|
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}));
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106
|
-
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107
|
-
setTicketState((prev) => ({
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108
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...prev,
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109
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isRefetch: true,
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110
|
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}));
|
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111
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})
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112
|
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?.catch((err) => {
|
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113
|
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ModalResult({
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114
|
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subtitle: LabelSomethingWrong,
|
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115
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type: 'error',
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116
|
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error: err,
|
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117
|
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});
|
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118
|
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})
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119
|
-
.finally(() => {
|
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120
|
-
setTicketState((prev) => ({
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121
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...prev,
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122
|
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loadingClose: true,
|
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123
|
-
}));
|
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124
|
-
console.log("Close ticket loading state reset.");
|
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125
|
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});
|
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126
|
-
};
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127
|
-
|
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128
|
-
useEffect(() => {
|
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129
|
-
if (taskIDSelect !== 0) {
|
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130
|
-
const controller = new AbortController();
|
|
131
|
-
|
|
132
|
-
onGetDetailChat(controller.signal);
|
|
133
|
-
|
|
134
|
-
return () => {
|
|
135
|
-
controller.abort();
|
|
136
|
-
};
|
|
137
|
-
}
|
|
138
|
-
}, [taskIDSelect, chatState?.pageFetch]);
|
|
139
|
-
|
|
140
|
-
const onGetDetailChat = () => {
|
|
141
|
-
console.log("Fetching chat details for task ID:", taskIDSelect);
|
|
142
|
-
setChatState((prev) => ({
|
|
143
|
-
...prev,
|
|
144
|
-
loadingGet: true,
|
|
145
|
-
}));
|
|
146
|
-
|
|
147
|
-
fetch({
|
|
148
|
-
endpoint: 'v1/sf7/general/helpdesk/chat/list',
|
|
149
|
-
data: {
|
|
150
|
-
LIMIT: 10,
|
|
151
|
-
PAGE: chatState?.pageFetch,
|
|
152
|
-
TASK_ID: taskIDSelect,
|
|
153
|
-
},
|
|
154
|
-
})
|
|
155
|
-
?.then(({ data }) => {
|
|
156
|
-
if (data?.DATA && isMountedRef.current) {
|
|
157
|
-
console.log("Chat data fetched:", data?.DATA);
|
|
158
|
-
const chatDatas = data?.DATA?.LIST;
|
|
159
|
-
const sortedChat = sortArr(chatDatas, 'ID');
|
|
160
|
-
const unRead = sortedChat?.filter(
|
|
161
|
-
(item) => item?.READ_BY === '' && item?.ACTOR?.EMP_ID !== EMP_ID
|
|
162
|
-
);
|
|
163
|
-
|
|
164
|
-
const appendedChat = [...deFormatChat(chatState?.list), ...sortedChat];
|
|
165
|
-
|
|
166
|
-
const chats =
|
|
167
|
-
chatState?.pageFetch > 1
|
|
168
|
-
? formatChat(appendedChat)
|
|
169
|
-
: formatChat(sortedChat);
|
|
170
|
-
|
|
171
|
-
setChatState((prev) => ({
|
|
172
|
-
...prev,
|
|
173
|
-
list: chats,
|
|
174
|
-
total: data?.DATA?.TOTAL_RECORD,
|
|
175
|
-
}));
|
|
176
|
-
|
|
177
|
-
setTicketState((prev) => ({
|
|
178
|
-
...prev,
|
|
179
|
-
count: unRead?.length,
|
|
180
|
-
}));
|
|
181
|
-
}
|
|
182
|
-
})
|
|
183
|
-
?.catch((err) => {
|
|
184
|
-
if (err.name === 'AbortError') {
|
|
185
|
-
console.log("Fetch aborted");
|
|
186
|
-
} else if (isMountedRef.current) {
|
|
187
|
-
}
|
|
188
|
-
})
|
|
189
|
-
?.finally(() => {
|
|
190
|
-
if (isMountedRef.current) {
|
|
191
|
-
setChatState((prev) => ({
|
|
192
|
-
...prev,
|
|
193
|
-
loadingInit: false,
|
|
194
|
-
loadingGet: false,
|
|
195
|
-
}));
|
|
196
|
-
console.log("Chat loading state reset.");
|
|
197
|
-
|
|
198
|
-
if (chatState?.pageFetch === 1) {
|
|
199
|
-
scrollToBottom();
|
|
200
|
-
}
|
|
201
|
-
}
|
|
202
|
-
});
|
|
203
|
-
};
|
|
204
|
-
|
|
205
|
-
|
|
206
|
-
const resetState = () => {
|
|
207
|
-
console.log("Resetting chat state.");
|
|
208
|
-
setChatState((prev) => ({
|
|
209
|
-
...prev,
|
|
210
|
-
loadingSend: false,
|
|
211
|
-
loadingInit: false,
|
|
212
|
-
loadingGet: false,
|
|
213
|
-
list: [],
|
|
214
|
-
fileInput: null,
|
|
215
|
-
isShowModalPreviewFile: false,
|
|
216
|
-
urlImagePreview: '',
|
|
217
|
-
taskIDClose: 0,
|
|
218
|
-
total: 0,
|
|
219
|
-
pageFetch: 1,
|
|
220
|
-
isInitChat: false,
|
|
221
|
-
showScrollBottom: false,
|
|
222
|
-
}));
|
|
223
|
-
};
|
|
224
|
-
|
|
225
|
-
useEffect(() => {
|
|
226
|
-
if (taskIDSelect !== 0) {
|
|
227
|
-
onGetDetailChat();
|
|
228
|
-
}
|
|
229
|
-
}, [taskIDSelect, chatState?.pageFetch]);
|
|
230
|
-
|
|
231
|
-
useEffect(() => {
|
|
232
|
-
if (taskIDs?.length > 0 && taskIDSelect === 0 && !ticketState?.stopNotifWS) {
|
|
233
|
-
onWatchNotif();
|
|
234
|
-
}
|
|
235
|
-
}, [
|
|
236
|
-
JSON.stringify(taskIDs),
|
|
237
|
-
taskIDSelect,
|
|
238
|
-
ticketState?.count,
|
|
239
|
-
ticketState?.stopNotifWS,
|
|
240
|
-
ticketState?.isInitNotif,
|
|
241
|
-
]);
|
|
242
|
-
|
|
243
|
-
useEffect(() => {
|
|
244
|
-
if (stopState?.liveChat) {
|
|
245
|
-
if (isBackClick) {
|
|
246
|
-
setTaskIDSelect(0);
|
|
247
|
-
|
|
248
|
-
resetState();
|
|
249
|
-
}
|
|
250
|
-
|
|
251
|
-
setChatState((prev) => ({
|
|
252
|
-
...prev,
|
|
253
|
-
isInitChat: false,
|
|
254
|
-
}));
|
|
255
|
-
|
|
256
|
-
onStopLiveChat();
|
|
257
|
-
|
|
258
|
-
setStopState((prev) => ({
|
|
259
|
-
...prev,
|
|
260
|
-
liveChat: false,
|
|
261
|
-
}));
|
|
262
|
-
}
|
|
263
|
-
}, [stopState?.liveChat]);
|
|
264
|
-
|
|
265
|
-
useEffect(() => {
|
|
266
|
-
if (ticketState?.stopNotifWS) {
|
|
267
|
-
onStopNotif();
|
|
268
|
-
|
|
269
|
-
setTimeout(() => {
|
|
270
|
-
setTicketState((prev) => ({
|
|
271
|
-
...prev,
|
|
272
|
-
stopNotifWS: false,
|
|
273
|
-
}));
|
|
274
|
-
}, 350);
|
|
275
|
-
}
|
|
276
|
-
}, [ticketState?.stopNotifWS, JSON.stringify(taskIDs), keyActive]);
|
|
277
|
-
|
|
278
|
-
useEffect(() => {
|
|
279
|
-
if (isFetchPrevChat && taskIDSelect !== 0) {
|
|
280
|
-
setStopState((prev) => ({
|
|
281
|
-
...prev,
|
|
282
|
-
liveChat: true,
|
|
283
|
-
}));
|
|
284
|
-
|
|
285
|
-
setChatState((prev) => {
|
|
286
|
-
return {
|
|
287
|
-
...prev,
|
|
288
|
-
pageFetch: chatState?.pageFetch + 1,
|
|
289
|
-
};
|
|
290
|
-
});
|
|
291
|
-
}
|
|
292
|
-
}, [isFetchPrevChat]);
|
|
293
|
-
|
|
294
|
-
useEffect(() => {
|
|
295
|
-
if (taskIDSelect !== 0 && !chatState?.isInitChat) {
|
|
296
|
-
onWatchLiveChat();
|
|
297
|
-
}
|
|
298
|
-
}, [taskIDSelect, chatState?.isInitChat]);
|
|
299
|
-
|
|
300
|
-
const isMountedRef = useRef(false);
|
|
301
|
-
|
|
302
|
-
useEffect(() => {
|
|
303
|
-
isMountedRef.current = true;
|
|
304
|
-
|
|
305
|
-
return () => {
|
|
306
|
-
isMountedRef.current = false;
|
|
307
|
-
};
|
|
308
|
-
}, []);
|
|
309
|
-
|
|
310
|
-
return (
|
|
311
|
-
<HelpdeskChatContext.Provider
|
|
312
|
-
value={{
|
|
313
|
-
isFetchPrevChat,
|
|
314
|
-
onCloseTicket,
|
|
315
|
-
chatState,
|
|
316
|
-
setChatState,
|
|
317
|
-
}}
|
|
318
|
-
>
|
|
319
|
-
{children}
|
|
320
|
-
</HelpdeskChatContext.Provider>
|
|
321
|
-
);
|
|
322
|
-
};
|
|
323
|
-
export default HelpdeskChatContextProvider;
|