whatsapp-docs-mcp 1.0.4 → 1.0.5
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/LICENSE +2 -0
- package/docs/catalogos/sell_products_and_services.md +1 -1
- package/docs/flows/changelog.md +613 -0
- package/docs/flows/gettingstarted/health_insurance.md +537 -0
- package/docs/flows/gettingstarted/personalised_offer.md +495 -0
- package/docs/flows/gettingstarted/pre_approved_loan.md +506 -0
- package/docs/flows/gettingstarted/purchase_intent.md +246 -0
- package/docs/flows/gettingstarted.md +52 -0
- package/docs/flows/guias.md +60 -0
- package/docs/flows/playground.md +135 -0
- package/docs/flows/referencia.md +102 -0
- package/docs/flows/support.md +32 -0
- package/docs/flows.md +98 -0
- package/docs/{mensagens/limites_de_mensagens → messaging_limits}/upcoming_changes.md +1 -1
- package/docs/suporte.md +408 -0
- package/package.json +9 -2
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<!-- Source: https://developers.facebook.com/docs/whatsapp/flows/gettingstarted/purchase-intent -->
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<!-- Scraped: 2025-12-21T15:24:37.725Z -->
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[Plataforma do WhatsApp Business](https://developers.facebook.com/docs/whatsapp)
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[](#)
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# Use Case Guide: Collect Purchase Interest
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## Intro and Overview
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It's easier than ever to collect information from your customers, to understand their preferences and collect opt in for promotions ahead of the sales season. With WhatsApp Flows, your customers can provide their details and interests in a fast and simple way, without the need to speak with an agent.A business can leverage this information to drive targeted promotions and purchases.
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In this guide, we will walk through the entire process to build a Flow for ‘Collect Purchase Interest’ use case. The templates here can be adapted to suit your use case.
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Flows we will build will demonstrate how you can:
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- Collect relevant personal information from a user
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- Allow users to select products or services they are interested in, which can be leveraged in future promotional campaigns.
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This template can be further adapted for any use case where you want to collect information from your customers to better understand their attributes and preferences (i.e. registering for a webinar, event, newsletter etc.).
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## Getting Started
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To follow this guide, ensure you have:
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- Completed [prerequisites](/docs/whatsapp/flows/gettingstarted#prerequisites) for building Flows.
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[](#)
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## Flows JSON Template
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Flow JSON
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{
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"version": "7.3",
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"screens": \[
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{
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"id": "JOIN\_NOW",
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"title": "Join Now",
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"data": {},
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"layout": {
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"type": "SingleColumnLayout",
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"children": \[
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{
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"type": "Form",
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"name": "form",
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"children": \[
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{
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"type": "TextSubheading",
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"text": "Get early access to our Mega Sales Day deals. Register now!"
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},
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{
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"type": "TextInput",
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"name": "name",
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"label": "Name",
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"input-type": "text",
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"required": true
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},
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{
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"type": "TextInput",
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"label": "Email",
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"name": "email",
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"input-type": "email",
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"required": true
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},
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{
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"type": "OptIn",
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"label": "I agree to the terms.",
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"required": true,
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"name": "tos\_optin",
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"on-click-action": {
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"name": "navigate",
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Enter to Rename, ⇧Enter to Preview
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Preview
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Run
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Configurações
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Select screen
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JOIN\_NOW
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* * *
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Preview Flow
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## Get early access to our Mega Sales Day deals. Register now!
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# Name
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Name
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# Email
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Email
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I agree to the terms. Leia mais Leia mais
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(opcional) Keep me up to date about offers and promotions
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Continue
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Gerenciada pela empresa. Saiba mais Saiba mais
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### Create new flow from a template
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1. In the [Flows section of WhatsApp Manager](https://business.facebook.com/wa/manage/flows/) click on the **Create Flow** button in the top right corner.
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2. In the Create page, fill in the details for the pre-approved loan Flow:
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- **Name** - Type _Collect Purchase Intent_, or choose another name you like.
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- **Categories** - Select _Lead generation_.
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- **Template** - Choose _Collect purchase intent_. You can further customize the template to suit your use case.
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3. Click **Create** to create flow.
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You can preview the Flow on the right of the Builder UI.
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The Flow remains in the draft state as you edit it. You can share it with your team for testing purposes only. To share it with a large audience, you’ll need to publish it. However, you can’t edit the Flow once you [publish](#publishing).
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**See also**
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- [Flow JSON Overview](/docs/whatsapp/flows/reference/flowjson)
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[](#)
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## Testing and Debugging
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### Debug flow using the interactive preview
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After you complete the configurations, toggle the interactive preview in the WhatsApp Builder UI to test the Flow.
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1. Trigger the interactive preview by clicking on settings menu in the **Preview** section of the Flow Builder and enabling **Interactive mode** toggle.
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2. In the modal that appears, select **JOIN\_NOW** as the **First Screen**.
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Now, click on **Actions** tab at the bottom of the code editor in Builder. You’ll see an `navigate` action in the list. Click on it to see the details of the action.
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Return back to **Preview** and proceed to complete the first screen and then click on _Continue_ button to navigate to next screen. Back in **Actions** tab notice the new `navigate` action logged and details contains data passed to next screen.
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Keep testing out the Flow and observe the data changes in the **Actions** tab. Similar logs will be generated when users interact with the Flow from their mobile devices.
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### Send draft flow to your device
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Before you publish your flow you can also send it and test it on an actual device. To send draft flow to your device, follow [instructions here](/docs/whatsapp/flows/guides/testingdebugging#send-draft-flow-to-your-device).
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**See also**
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- [Flow Testing and debugging guide](/docs/whatsapp/flows/guides/testingdebugging)
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[](#)
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## Publishing
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When you first created your Flow, it entered the Draft state. And as you edited and saved the modified Flow JSON content, it remained in the Draft state. You are able to send the Flow while it's in the Draft state, but only for testing purposes. If you want to send the Flow to a larger audience, you'll need to Publish the Flow.
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You can publish your Flow once you have ensured that:
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- All validation errors and [publishing checks](/docs/whatsapp/flows/guides/healthmonitoring#publishing-checks) have been resolved.
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- The Flow meets the [design principles](https://developers.facebook.com/docs/whatsapp/flows/guides/bestpractices) of WhatsApp Flows
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- The Flow complies with [WhatsApp Terms of Service](https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.whatsapp.com%2Flegal%2Fterms-of-service%2F%3Flang%3Den&h=AT24V7uWX26sUwhOv1OVhAf0WrmPtDUtasZ5P2I8_U1vfk_xtUAmCAQ1QoVRiW9NBJPYAkBEdbt3AgkiTk6zWBSWgpZkKBK_X09OvZPue-N1-Jc6RZo-cc8OVg6FtL5gTfzILqYPb-WhBlR9WujmL883l-0), the [WhatsApp Business Messaging Policy](https://l.facebook.com/l.php?u=https%3A%2F%2Ffaq.whatsapp.com%2F933578044281252&h=AT2XUP1UcVyOajYLn2i8dANCY4ZCz-hC3QiHVmBuZjSuDpEn8V4aPsApw-k2PsYct040oy-plb6nTXVA9xcxU3Auz3FnTHwxm5eVBSIcS3GOWac8FbcxY6xFAWZ3rnAPHQGmfAO6XG5NlHA45f_vfYBTpAk) and, if applicable, the [WhatsApp Commerce Policy](https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.whatsapp.com%2Flegal%2Fcommerce-policy%2F%3Flang%3Den&h=AT3W-PPmoK4QsNawe7K7Gfzv6-h8righGSx1fVFjbpJQ7A7nErYC99hDAYF2sbBpGJs36TOQ8QcMaWeEA7vXkjCiwLio6qaaubKJ6H_ZTzY8yaAMg8KeB4gKkeP6k4EFnF-zy4VWwywt0d9kXyVeeZPO0gppZb4d8SyIwy3u)
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Remember, once a Flow has been published it can no longer be modified. See [Flow Status Lifecycle](/docs/whatsapp/flows/gettingstarted/flows-lifecycle) for more information on the different Flow states.
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To publish your Flow, open the **three dot** menu to the right of the **Save** button and click **Publish**. Once published, the Flow can be sent to anyone!
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## Sending
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You can send your WhatsApp Flow as:
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- **[Template messages](https://developers.facebook.com/docs/whatsapp/flows/gettingstarted/sendingaflow#templatemessages)** - these do not require a 24-hour customer service window to be open between you and the message recipient before the message can be sent.
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- **[Interactive Flow messages](https://developers.facebook.com/docs/whatsapp/flows/gettingstarted/sendingaflow#userinitiated)** - these can only be sent to a user when a customer service window is open between you and the user.
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[Learn more about sending your Flow](https://developers.facebook.com/docs/whatsapp/flows/gettingstarted/sendingaflow)
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## Receiving flow response
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Upon flow completion a response message will be sent to the WhatsApp chat. You will receive it in the same way as you receive all other messages from the user - via message webhook.
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[Learn more about how to setup messaging webhook](/docs/whatsapp/flows/gettingstarted/receiveflowresponse)
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## Monitoring
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Flow monitoring is only applicable to Flows with endpoint.
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## Next Steps
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Now that you have successfully completed this guide, learn more about what you can do with this Flows in our [Guides](/docs/whatsapp/flows/guides) and [Reference](https://developers.facebook.com/docs/whatsapp/flows/reference) sections.
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[](#)
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<!-- Source: https://developers.facebook.com/docs/whatsapp/flows/gettingstarted -->
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<!-- Scraped: 2025-12-21T15:24:04.469Z -->
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[Plataforma do WhatsApp Business](https://developers.facebook.com/docs/whatsapp)
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[](#)
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# Get Started
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This section will help you get started with your very first (demo) Flow.
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## Prerequisites
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1. Set up [WhatsApp Business Platform](https://l.facebook.com/l.php?u=https%3A%2F%2Fbusiness.whatsapp.com%2Fproducts%2Fbusiness-platform&h=AT2rwBQRverH5LsZnxT1J4BCGYdzl9sUcFZC1ZMUWb23mn4doA6OWN_mGjjzpJLouR25WLHlHbZ9gF8uowbEjhvrQvIsN0uhn3EeGERc30jKbU7ZmkH1C3Z0XCfke_2eC2fq78K1yps1fC1Y9QPlwhSxTOM)
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- This will give you access to the [WhatsApp Manager](https://business.facebook.com/wa/manage/partner_home/) as part of your WhatsApp Business Account.
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2. [Set up the WhatsApp Business Platform Cloud API](/docs/whatsapp/cloud-api/get-started)
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- Includes setup of Meta App and phone number
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3. To be able to send Flows to your customers you will need to:
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- [Verify your business](/docs/development/release/business-verification/)
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- Maintain a [high message quality](/docs/whatsapp/messaging-limits#messaging-quality).
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## Video Tutorials
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Introductory video tutorials to learn how to build Flows
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#### [1\. Creating and Sending WhatsApp Flows with Message Templates](https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3D0s_0Y843h60&h=AT2lJndJcCMz29I4QDs7092bA03IUwRK1O1pc38V-jIJDxmBwXr8Gqj6RjKCwv8H7GzzAKg5BcSoeIHQHkm0Q5C17fmZ0n13Z9UmmfpDJRRU2wwomV24li4ziDK8ircpr6eJb9muNOehNr0t6YJDtHkMrAM)
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#### [2\. Create a New WhatsApp Flows Using Flows Builder interface](https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3Dgx_QGaSLoOA&h=AT3PKWQfuu8kCHqGPsamYORg7fVksJenvttnOqo0rQDPkpM1rrT8pr9StR-MDyFwrJWxs14gsl4j1z3nQNodSQeA4LzUyEYVXCrDy1TOaYQmWsfrW3UuS8Gvv0qMPymSD9D5W5Q9Yc4V_zDqNbX3S24O72k)
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#### [3\. Connecting WhatsApp Flows to an Endpoint](https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DQO_ngN8H5GU&h=AT3vbcwxOohSsh8bxSUXP13hRblM-w172BXAII0LbE8YQ_eWtURltnpqmsrjkeyrERE_IH2JAKVxDMDin7AWZo7Y9-JNW172ucM_T7-t0jIYmWsfRDDE2cyHhVNOuc9WhSrhKtIuQQjuum_mrjDprgQ1jgs)
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## Use Case Guides
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Once you’ve completed these steps, you can start to build your Flows using the following guides:
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- [Get Leads for Pre-Approved Loans](/docs/whatsapp/flows/gettingstarted/pre-approved-loan)
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- [Get Insurance Quote](/docs/whatsapp/flows/gettingstarted/health-insurance)
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- [Collect Purchase Intent](/docs/whatsapp/flows/gettingstarted/purchase-intent)
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- [Personalised Offer](/docs/whatsapp/flows/gettingstarted/personalised-offer)
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Are you looking for guidance on a specific topic? This section covers walkthroughs of real-world Flow use-cases as well as best practices for creating high-quality, engaging user experiences.
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### [Implementing Endpoints for Flows](/docs/whatsapp/flows/guides/implementingyourflowendpoint)
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Learn how to use endpoints to provide dynamic data for the screens and control routing in your Flow.
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Learn how to test and debug your WhatsApp Flow.
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### [Sending Flows](/docs/whatsapp/flows/guides/sendingaflow)
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Learn how to send Flows.
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### [Receiving Flow Response](/docs/whatsapp/flows/guides/receiveflowresponse)
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### [Flow Health and Monitoring](/docs/whatsapp/flows/guides/healthmonitoring)
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Keeping your Flow healthy is important. Learn how to monitor the health of your Flow.
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### [Best Practices](/docs/whatsapp/flows/guides/bestpractices)
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Learn how to make high-quality Flows with our Best Practices.
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### [Examples](/docs/whatsapp/flows/guides/examples)
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See code examples and tutorials on how to build Flow based solutions.
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](/docs/whatsapp/flows/gettingstarted)
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→
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Avançar
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Implementing Endpoint for Flows
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](/docs/whatsapp/flows/guides/implementingyourflowendpoint)
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<!-- Source: https://developers.facebook.com/docs/whatsapp/flows/playground -->
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[Plataforma do WhatsApp Business](https://developers.facebook.com/docs/whatsapp)
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# Playground
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You can use this page to quickly configure and preview a basic Flow. In order to build a Flow that you can send to your customers, please visit the Flow Builder UI inside [WhatsApp Manager](https://business.facebook.com/wa/manage/).
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Telas
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- Feedback 1 of 2
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Excluir componente
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- Feedback 2 of 2
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Excluir componente
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\+ Add new
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* * *
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Editar conteúdo
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Título da tela
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Título da tela
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Título pequeno
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·
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Would you recommend us to a friend?
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Escolha única
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·
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Choose one
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Título pequeno
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·
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How could we do better?
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Parágrafo
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·
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Leave a comment
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Botão
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·
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Continue
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Adicionar conteúdo
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Ver uma prévia
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Copy Flow JSON
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Configurações
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* * *
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Preview Flow
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## Would you recommend us to a friend?
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Choose one
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- Yes
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- No
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* * *
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## How could we do better?
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# Leave a comment
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Leave a comment
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(opcional)
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0 / 600
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Continue
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Gerenciada pela empresa. Saiba mais Saiba mais
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* * *
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A renderização e a interação variam dependendo do dispositivo.
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Reference
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](/docs/whatsapp/flows/reference)
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Avançar
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Changelog
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](/docs/whatsapp/flows/changelogs)
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[](#)
|
|
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<!-- Source: https://developers.facebook.com/docs/whatsapp/flows/reference -->
|
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<!-- Scraped: 2025-12-21T15:25:03.240Z -->
|
|
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|
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[Plataforma do WhatsApp Business](https://developers.facebook.com/docs/whatsapp)
|
|
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+
|
|
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|
+
[](#)
|
|
7
|
+
|
|
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|
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# Reference
|
|
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|
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|
|
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|
+
Refer to this section to get more details on the Flows API, Flow JSON, and other technical topics for WhatsApp Flows.
|
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|
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### [Flow JSON](https://developers.facebook.com/docs/whatsapp/flows/reference/flowjson)
|
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|
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Learn about Flow JSON.
|
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|
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### [Flow JSON Components](https://developers.facebook.com/docs/whatsapp/flows/reference/components)
|
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Flow JSON components.
|
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|
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### [Media Upload Components](https://developers.facebook.com/docs/whatsapp/flows/reference/media_upload)
|
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+
|
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+
Media upload components.
|
|
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|
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|
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### [Flows API](https://developers.facebook.com/docs/whatsapp/extensions/reference/extensionsapi)
|
|
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|
+
|
|
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|
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The Flows API provides a programmatic way to manage your Flows. This API allows you to create new Flows, publish draft Flows, and more.
|
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|
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### [Metrics API](https://developers.facebook.com/docs/whatsapp/flows/reference/metrics_api)
|
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+
|
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Learn all about the Metrics API here.
|
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|
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### [Webhooks](https://developers.facebook.com/docs/whatsapp/flows/reference/flowswebhooks)
|
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|
+
|
|
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|
+
It's important to keep an eye on the performance of your Flow.
|
|
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|
+
|
|
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### [Error Codes](https://developers.facebook.com/docs/whatsapp/flows/reference/error-codes)
|
|
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|
+
|
|
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|
+
Are you seeing an error response from the Flows API? Learn more about the error and how to fix it here.
|
|
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|
+
|
|
40
|
+
### [Versioning](https://developers.facebook.com/docs/whatsapp/flows/reference/versioning)
|
|
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|
+
|
|
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|
+
Learn more about the different versions of Flow JSON and the Data API.
|
|
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|
+
|
|
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|
+
### [Lifecycle of a Flow](https://developers.facebook.com/docs/whatsapp/flows/reference/lifecycle)
|
|
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|
+
|
|
46
|
+
It's important to keep an eye on the performance of your Flow.
|
|
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|
+
|
|
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|
+
## Learn More
|
|
49
|
+
|
|
50
|
+
- Ready to create your first Flow? [Get Started here](https://developers.facebook.com/docs/whatsapp/flows/gettingstarted)!
|
|
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|
+
- Curious about what Flows look like? [Explore examples here](https://developers.facebook.com/docs/whatsapp/flows/examples).
|
|
52
|
+
- Want to kick the tires with a demo Flow? [Try it now with the Flows Playground](https://developers.facebook.com/docs/whatsapp/flows/playground).
|
|
53
|
+
- Looking for a comprehensive list of Flow Components? [Check it out here.](https://developers.facebook.com/docs/whatsapp/flows/reference/flowjson/components/)
|
|
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|
+
|
|
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|
+
[](#)
|
|
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|
+
|
|
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|
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## Supported Platforms
|
|
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|
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|
|
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|
+
Currently, WhatsApp Flows are supported on:
|
|
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|
+
|
|
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|
+
- Android running OS 6.0 and newer
|
|
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|
+
- iPhone running iOS 12 and newer
|
|
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|
+
|
|
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|
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WhatsApp Flows are not supported on companion devices (e.g. WhatsApp Web).
|
|
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|
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|
|
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|
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[](#)
|
|
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|
+
|
|
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## Terminology
|
|
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|
|
70
|
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**Flows**: Represents a use case or workflow that a business offers to users. For example, “Book an appointment”. A Flow consists of screens, components (such as input fields), assets such as graphics), and (optionally) an endpoint for data-driven interactions.
|
|
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|
|
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|
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**Flow JSON**: Flow JSON is used to programmatically define Flows.
|
|
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|
+
|
|
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|
+
**Components**: Individual building blocks that make up a screen (text fields, buttons, and so on).
|
|
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|
+
|
|
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|
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**Screens**: A collection of Components on a single screen, defined in Flow JSON.
|
|
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|
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|
|
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|
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**Endpoint**: Communication channel created to exchange data between WhatsApp screens and the business server that processes data from each screen. Based on the business logic, the channel is then used to respond back with data to render the next screen in the workflow.
|
|
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|
|
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[](#)
|
|
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|
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|
|
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[
|
|
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|
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|
|
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←
|
|
85
|
+
|
|
86
|
+
Voltar
|
|
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|
+
|
|
88
|
+
Examples
|
|
89
|
+
|
|
90
|
+
](/docs/whatsapp/flows/examples)
|
|
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|
+
|
|
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|
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[
|
|
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|
+
|
|
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→
|
|
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|
+
|
|
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|
+
Avançar
|
|
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|
+
|
|
98
|
+
Flow JSON
|
|
99
|
+
|
|
100
|
+
](/docs/whatsapp/flows/reference/flowjson)
|
|
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|
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|
|
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[](#)
|
|
@@ -0,0 +1,32 @@
|
|
|
1
|
+
<!-- Source: https://developers.facebook.com/docs/whatsapp/flows/support -->
|
|
2
|
+
<!-- Scraped: 2025-12-21T15:25:09.137Z -->
|
|
3
|
+
|
|
4
|
+
[Plataforma do WhatsApp Business](https://developers.facebook.com/docs/whatsapp)
|
|
5
|
+
|
|
6
|
+
[](#)
|
|
7
|
+
|
|
8
|
+
# Looking for Help?
|
|
9
|
+
|
|
10
|
+
## Support
|
|
11
|
+
|
|
12
|
+
If you're stuck on something with WhatsApp Flows, start here to get help. If you have feedback for us, this is also the place for you.
|
|
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|
+
|
|
14
|
+
### [Direct Support](https://developers.facebook.com/docs/whatsapp/support)
|
|
15
|
+
|
|
16
|
+
If you are managed partner, please select _WABiz: Cloud API / WABiz: On Prem_ and then select request type as _WA Flows_.
|
|
17
|
+
|
|
18
|
+
### [Developer Community](https://developers.facebook.com/community?sort=trending&category=766772797555412&tag=870321727692773)
|
|
19
|
+
|
|
20
|
+
You can check [current developer questions here](https://developers.facebook.com/community?sort=trending&category=766772797555412&tag=870321727692773). When asking a question please use _Category: WhatsApp Business API > Product: WhatsApp Flows_.
|
|
21
|
+
|
|
22
|
+
### [StackOverflow](https://l.facebook.com/l.php?u=https%3A%2F%2Fstackoverflow.com%2Fquestions%2Ftagged%2Fwhatsapp-flows&h=AT1hfHA7X8TLu7UASJ1pTEd35TojGJg-QlML2FwmFyVimaj3x0jobdkvdB6vXhos4qaXrBlBq9XK2pHxOufHCTUM8c-Qazz0pLA0xY4uhxgztFWi2YhG1ZF31CnIQGe761VfWLbzlIrH0hu-zeXI7J0gWQU)
|
|
23
|
+
|
|
24
|
+
You can check current questions about Flows on StackOverflow.
|
|
25
|
+
|
|
26
|
+
[](#)
|
|
27
|
+
|
|
28
|
+
## Status
|
|
29
|
+
|
|
30
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+
Check on the [status](https://l.facebook.com/l.php?u=https%3A%2F%2Fmetastatus.com%2Fwhatsapp-business-api&h=AT3gYNJRtr9O0snVXBUoDaoAyxzEMvAk1Q-mzghSGM0r2oXNF_I0fRjaE33Iiv5V_lZLgMY43EYLP6Ugvak79HuMeO6sVIjJ0dKEKyTuu1vSqySM3hEwixEfBvZ9disTP2JCQDZF03F1sIO-5uXnuO0XYok) of WhatsApp and WhatsApp Flows using our external status tool.
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31
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+
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32
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+
[](#)
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