untrap-mcp 0.2.5 → 0.2.7

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Files changed (33) hide show
  1. package/dist/index.js +0 -0
  2. package/dist/middleware/logging.js +1 -1
  3. package/dist/tools/ai/explain-budget.d.ts.map +1 -1
  4. package/dist/tools/ai/explain-budget.js +7 -4
  5. package/dist/tools/ai/explain-budget.js.map +1 -1
  6. package/dist/tools/ai/explain-experience.d.ts.map +1 -1
  7. package/dist/tools/ai/explain-experience.js +8 -5
  8. package/dist/tools/ai/explain-experience.js.map +1 -1
  9. package/dist/tools/ai/explain-sla.d.ts.map +1 -1
  10. package/dist/tools/ai/explain-sla.js +8 -5
  11. package/dist/tools/ai/explain-sla.js.map +1 -1
  12. package/dist/tools/ai/root-causes.d.ts.map +1 -1
  13. package/dist/tools/ai/root-causes.js +4 -1
  14. package/dist/tools/ai/root-causes.js.map +1 -1
  15. package/dist/tools/ai/similar-tickets.d.ts.map +1 -1
  16. package/dist/tools/ai/similar-tickets.js +4 -0
  17. package/dist/tools/ai/similar-tickets.js.map +1 -1
  18. package/dist/tools/ai/suggest-improvement.d.ts.map +1 -1
  19. package/dist/tools/ai/suggest-improvement.js +4 -1
  20. package/dist/tools/ai/suggest-improvement.js.map +1 -1
  21. package/dist/tools/cfo/agreement-analysis.d.ts.map +1 -1
  22. package/dist/tools/cfo/agreement-analysis.js +4 -1
  23. package/dist/tools/cfo/agreement-analysis.js.map +1 -1
  24. package/dist/tools/composite/ticket-deep-dive.d.ts.map +1 -1
  25. package/dist/tools/composite/ticket-deep-dive.js +15 -11
  26. package/dist/tools/composite/ticket-deep-dive.js.map +1 -1
  27. package/dist/tools/qbr/recommendations.d.ts.map +1 -1
  28. package/dist/tools/qbr/recommendations.js +7 -4
  29. package/dist/tools/qbr/recommendations.js.map +1 -1
  30. package/dist/tools/qbr/top-issues.d.ts.map +1 -1
  31. package/dist/tools/qbr/top-issues.js +8 -5
  32. package/dist/tools/qbr/top-issues.js.map +1 -1
  33. package/package.json +1 -1
package/dist/index.js CHANGED
File without changes
@@ -1,7 +1,7 @@
1
1
  import { queryWrite } from "../db/gateway-client.js";
2
2
  export async function logToolCall(log) {
3
3
  try {
4
- await queryWrite(`INSERT INTO mcp.tool_call_log (msp_id, tool_name, parameters, response_summary, duration_ms, status, error_message)
4
+ await queryWrite(`INSERT INTO mcp_tool_call_log (msp_id, tool_name, parameters, response_summary, duration_ms, status, error_message)
5
5
  VALUES ($1, $2, $3, $4, $5, $6, $7)`, [
6
6
  log.mspId,
7
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  log.toolName,
@@ -1 +1 @@
1
- {"version":3,"file":"explain-budget.d.ts","sourceRoot":"","sources":["../../../src/tools/ai/explain-budget.ts"],"names":[],"mappings":"AAGA,UAAU,mBAAmB;IAC3B,QAAQ,EAAE,MAAM,CAAC;IACjB,gBAAgB,EAAE,MAAM,CAAC;CAC1B;AAED,wBAAsB,oBAAoB,CACxC,KAAK,EAAE,MAAM,EACb,MAAM,EAAE,mBAAmB;;;GAqF5B"}
1
+ {"version":3,"file":"explain-budget.d.ts","sourceRoot":"","sources":["../../../src/tools/ai/explain-budget.ts"],"names":[],"mappings":"AAIA,UAAU,mBAAmB;IAC3B,QAAQ,EAAE,MAAM,CAAC;IACjB,gBAAgB,EAAE,MAAM,CAAC;CAC1B;AAED,wBAAsB,oBAAoB,CACxC,KAAK,EAAE,MAAM,EACb,MAAM,EAAE,mBAAmB;;;GAwF5B"}
@@ -1,5 +1,6 @@
1
1
  import { queryRLS } from "../../db/gateway-client.js";
2
2
  import { chatCompletion } from "../../db/azure-openai.js";
3
+ import { getFilters, buildTicketFilter } from "../../db/filters.js";
3
4
  export async function explainBudgetOverage(mspId, params) {
4
5
  // Check cache first
5
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  const cached = await queryRLS(`SELECT explanation FROM ticket_budget_overage_explanation
@@ -8,11 +9,13 @@ export async function explainBudgetOverage(mspId, params) {
8
9
  return { explanation: cached[0].explanation, cached: true };
9
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  }
10
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  // Gather context
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+ const filters = await getFilters(mspId);
13
+ const tf = buildTicketFilter(filters, { tableAlias: "tl", includeTechnicianFilter: false });
11
14
  const [ticket, budget, notes] = await Promise.all([
12
- queryRLS(`SELECT ticket_id, summary, priority_name, owner_name, company_name,
13
- resolution_minutes
14
- FROM ticket_lifecycle
15
- WHERE msp_id = $1 AND ticket_id = $2`, [mspId, params.ticketId], mspId),
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+ queryRLS(`SELECT tl.ticket_id, tl.summary, tl.priority_name, tl.owner_name, tl.company_name,
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+ tl.resolution_minutes
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+ FROM ticket_lifecycle tl
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+ WHERE tl.msp_id = $1 AND tl.ticket_id = $2 ${tf}`, [mspId, params.ticketId], mspId),
16
19
  queryRLS(`SELECT budget_hours, actual_hours, hours_over_budget, pct_over_budget,
17
20
  member_name
18
21
  FROM analytics.technician_ticket_budget_mv
@@ -1 +1 @@
1
- {"version":3,"file":"explain-budget.js","sourceRoot":"","sources":["../../../src/tools/ai/explain-budget.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AACtD,OAAO,EAAE,cAAc,EAAE,MAAM,0BAA0B,CAAC;AAO1D,MAAM,CAAC,KAAK,UAAU,oBAAoB,CACxC,KAAa,EACb,MAA2B;IAE3B,oBAAoB;IACpB,MAAM,MAAM,GAAG,MAAM,QAAQ,CAC3B;qEACiE,EACjE,CAAC,MAAM,CAAC,QAAQ,EAAE,KAAK,EAAE,MAAM,CAAC,gBAAgB,CAAC,EACjD,KAAK,CACN,CAAC;IAEF,IAAI,MAAM,CAAC,MAAM,GAAG,CAAC,EAAE,CAAC;QACtB,OAAO,EAAE,WAAW,EAAE,MAAM,CAAC,CAAC,CAAC,CAAC,WAAW,EAAE,MAAM,EAAE,IAAI,EAAE,CAAC;IAC9D,CAAC;IAED,iBAAiB;IACjB,MAAM,CAAC,MAAM,EAAE,MAAM,EAAE,KAAK,CAAC,GAAG,MAAM,OAAO,CAAC,GAAG,CAAC;QAChD,QAAQ,CACN;;;4CAGsC,EACtC,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN;QACD,QAAQ,CACN;;;uEAGiE,EACjE,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,EAAE,MAAM,CAAC,gBAAgB,CAAC,EACjD,KAAK,CACN;QACD,QAAQ,CACN;;;;gBAIU,EACV,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN;KACF,CAAC,CAAC;IAEH,IAAI,MAAM,CAAC,MAAM,KAAK,CAAC,IAAI,MAAM,CAAC,MAAM,KAAK,CAAC,EAAE,CAAC;QAC/C,OAAO,EAAE,WAAW,EAAE,4CAA4C,EAAE,MAAM,EAAE,KAAK,EAAE,CAAC;IACtF,CAAC;IAED,MAAM,YAAY,GAAG,KAAK;SACvB,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAE,CAAC,CAAC,IAAe,EAAE,SAAS,CAAC,CAAC,EAAE,GAAG,CAAC,CAAC;SACjD,IAAI,CAAC,SAAS,CAAC,CAAC;IAEnB,MAAM,MAAM,GAAG,MAAM,cAAc,CAAC;QAClC,QAAQ,EAAE;YACR;gBACE,IAAI,EAAE,QAAQ;gBACd,OAAO,EAAE,4TAA4T;aACtU;YACD;gBACE,IAAI,EAAE,MAAM;gBACZ,OAAO,EAAE,WAAW,MAAM,CAAC,QAAQ,MAAM,MAAM,CAAC,CAAC,CAAC,CAAC,OAAO;YACtD,MAAM,CAAC,CAAC,CAAC,CAAC,aAAa;UACzB,MAAM,CAAC,CAAC,CAAC,CAAC,YAAY;cAClB,MAAM,CAAC,CAAC,CAAC,CAAC,WAAW;UACzB,MAAM,CAAC,CAAC,CAAC,CAAC,YAAY,cAAc,MAAM,CAAC,CAAC,CAAC,CAAC,YAAY,MAAM,MAAM,CAAC,CAAC,CAAC,CAAC,eAAe;;;EAGjG,YAAY,IAAI,oBAAoB;;wCAEE;aACjC;SACF;QACD,SAAS,EAAE,GAAG;QACd,WAAW,EAAE,GAAG;KACjB,CAAC,CAAC;IAEH,qCAAqC;IACrC,QAAQ,CACN;;uFAEmF,EACnF,CAAC,MAAM,CAAC,QAAQ,EAAE,KAAK,EAAE,MAAM,CAAC,gBAAgB,EAAE,MAAM,CAAC,OAAO,CAAC,EACjE,KAAK,CACN,CAAC,KAAK,CAAC,GAAG,EAAE,GAAE,CAAC,CAAC,CAAC;IAElB,OAAO,EAAE,WAAW,EAAE,MAAM,CAAC,OAAO,EAAE,MAAM,EAAE,KAAK,EAAE,CAAC;AACxD,CAAC"}
1
+ {"version":3,"file":"explain-budget.js","sourceRoot":"","sources":["../../../src/tools/ai/explain-budget.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AACtD,OAAO,EAAE,cAAc,EAAE,MAAM,0BAA0B,CAAC;AAC1D,OAAO,EAAE,UAAU,EAAE,iBAAiB,EAAE,MAAM,qBAAqB,CAAC;AAOpE,MAAM,CAAC,KAAK,UAAU,oBAAoB,CACxC,KAAa,EACb,MAA2B;IAE3B,oBAAoB;IACpB,MAAM,MAAM,GAAG,MAAM,QAAQ,CAC3B;qEACiE,EACjE,CAAC,MAAM,CAAC,QAAQ,EAAE,KAAK,EAAE,MAAM,CAAC,gBAAgB,CAAC,EACjD,KAAK,CACN,CAAC;IAEF,IAAI,MAAM,CAAC,MAAM,GAAG,CAAC,EAAE,CAAC;QACtB,OAAO,EAAE,WAAW,EAAE,MAAM,CAAC,CAAC,CAAC,CAAC,WAAW,EAAE,MAAM,EAAE,IAAI,EAAE,CAAC;IAC9D,CAAC;IAED,iBAAiB;IACjB,MAAM,OAAO,GAAG,MAAM,UAAU,CAAC,KAAK,CAAC,CAAC;IACxC,MAAM,EAAE,GAAG,iBAAiB,CAAC,OAAO,EAAE,EAAE,UAAU,EAAE,IAAI,EAAE,uBAAuB,EAAE,KAAK,EAAE,CAAC,CAAC;IAE5F,MAAM,CAAC,MAAM,EAAE,MAAM,EAAE,KAAK,CAAC,GAAG,MAAM,OAAO,CAAC,GAAG,CAAC;QAChD,QAAQ,CACN;;;oDAG8C,EAAE,EAAE,EAClD,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN;QACD,QAAQ,CACN;;;uEAGiE,EACjE,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,EAAE,MAAM,CAAC,gBAAgB,CAAC,EACjD,KAAK,CACN;QACD,QAAQ,CACN;;;;gBAIU,EACV,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN;KACF,CAAC,CAAC;IAEH,IAAI,MAAM,CAAC,MAAM,KAAK,CAAC,IAAI,MAAM,CAAC,MAAM,KAAK,CAAC,EAAE,CAAC;QAC/C,OAAO,EAAE,WAAW,EAAE,4CAA4C,EAAE,MAAM,EAAE,KAAK,EAAE,CAAC;IACtF,CAAC;IAED,MAAM,YAAY,GAAG,KAAK;SACvB,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAE,CAAC,CAAC,IAAe,EAAE,SAAS,CAAC,CAAC,EAAE,GAAG,CAAC,CAAC;SACjD,IAAI,CAAC,SAAS,CAAC,CAAC;IAEnB,MAAM,MAAM,GAAG,MAAM,cAAc,CAAC;QAClC,QAAQ,EAAE;YACR;gBACE,IAAI,EAAE,QAAQ;gBACd,OAAO,EAAE,4TAA4T;aACtU;YACD;gBACE,IAAI,EAAE,MAAM;gBACZ,OAAO,EAAE,WAAW,MAAM,CAAC,QAAQ,MAAM,MAAM,CAAC,CAAC,CAAC,CAAC,OAAO;YACtD,MAAM,CAAC,CAAC,CAAC,CAAC,aAAa;UACzB,MAAM,CAAC,CAAC,CAAC,CAAC,YAAY;cAClB,MAAM,CAAC,CAAC,CAAC,CAAC,WAAW;UACzB,MAAM,CAAC,CAAC,CAAC,CAAC,YAAY,cAAc,MAAM,CAAC,CAAC,CAAC,CAAC,YAAY,MAAM,MAAM,CAAC,CAAC,CAAC,CAAC,eAAe;;;EAGjG,YAAY,IAAI,oBAAoB;;wCAEE;aACjC;SACF;QACD,SAAS,EAAE,GAAG;QACd,WAAW,EAAE,GAAG;KACjB,CAAC,CAAC;IAEH,qCAAqC;IACrC,QAAQ,CACN;;uFAEmF,EACnF,CAAC,MAAM,CAAC,QAAQ,EAAE,KAAK,EAAE,MAAM,CAAC,gBAAgB,EAAE,MAAM,CAAC,OAAO,CAAC,EACjE,KAAK,CACN,CAAC,KAAK,CAAC,GAAG,EAAE,GAAE,CAAC,CAAC,CAAC;IAElB,OAAO,EAAE,WAAW,EAAE,MAAM,CAAC,OAAO,EAAE,MAAM,EAAE,KAAK,EAAE,CAAC;AACxD,CAAC"}
@@ -1 +1 @@
1
- {"version":3,"file":"explain-experience.d.ts","sourceRoot":"","sources":["../../../src/tools/ai/explain-experience.ts"],"names":[],"mappings":"AAGA,UAAU,gBAAgB;IACxB,UAAU,EAAE,MAAM,CAAC;CACpB;AAED,wBAAsB,sBAAsB,CAC1C,KAAK,EAAE,MAAM,EACb,MAAM,EAAE,gBAAgB,gBA0EzB"}
1
+ {"version":3,"file":"explain-experience.d.ts","sourceRoot":"","sources":["../../../src/tools/ai/explain-experience.ts"],"names":[],"mappings":"AAIA,UAAU,gBAAgB;IACxB,UAAU,EAAE,MAAM,CAAC;CACpB;AAED,wBAAsB,sBAAsB,CAC1C,KAAK,EAAE,MAAM,EACb,MAAM,EAAE,gBAAgB,gBA6EzB"}
@@ -1,6 +1,9 @@
1
1
  import { queryRLS } from "../../db/gateway-client.js";
2
2
  import { chatCompletion } from "../../db/azure-openai.js";
3
+ import { getFilters, buildTicketFilter } from "../../db/filters.js";
3
4
  export async function explainExperienceScore(mspId, params) {
5
+ const filters = await getFilters(mspId);
6
+ const tf = buildTicketFilter(filters, { tableAlias: "tl", includeTechnicianFilter: false });
4
7
  const [metrics, sentiment, slaBreaches] = await Promise.all([
5
8
  queryRLS(`SELECT company_name, ticket_count, avg_response_minutes, avg_resolution_minutes,
6
9
  avg_sentiment_score, health_score, total_cost, sla_breach_count
@@ -15,13 +18,13 @@ export async function explainExperienceScore(mspId, params) {
15
18
  FROM ticket_notes_sentiment tns
16
19
  JOIN ticket_lifecycle tl ON tl.msp_id = tns.msp_id AND tl.ticket_id = tns.ticket_id
17
20
  WHERE tns.msp_id = $1 AND LOWER(tl.company_name) = LOWER($2)
18
- AND tl.responded_date >= CURRENT_DATE - INTERVAL '90 days'`, [mspId, params.clientName], mspId),
21
+ AND tl.responded_date >= CURRENT_DATE - INTERVAL '90 days' ${tf}`, [mspId, params.clientName], mspId),
19
22
  queryRLS(`SELECT COUNT(*)::int as breach_count,
20
23
  AVG(resolution_minutes)::numeric as avg_breach_resolution_min
21
- FROM ticket_lifecycle
22
- WHERE msp_id = $1 AND LOWER(company_name) = LOWER($2)
23
- AND sla_status = 'breached'
24
- AND responded_date >= CURRENT_DATE - INTERVAL '90 days'`, [mspId, params.clientName], mspId),
24
+ FROM ticket_lifecycle tl
25
+ WHERE tl.msp_id = $1 AND LOWER(tl.company_name) = LOWER($2)
26
+ AND tl.sla_status = 'breached'
27
+ AND tl.responded_date >= CURRENT_DATE - INTERVAL '90 days' ${tf}`, [mspId, params.clientName], mspId),
25
28
  ]);
26
29
  if (metrics.length === 0) {
27
30
  return { found: false, message: `No data found for client "${params.clientName}"` };
@@ -1 +1 @@
1
- {"version":3,"file":"explain-experience.js","sourceRoot":"","sources":["../../../src/tools/ai/explain-experience.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AACtD,OAAO,EAAE,cAAc,EAAE,MAAM,0BAA0B,CAAC;AAM1D,MAAM,CAAC,KAAK,UAAU,sBAAsB,CAC1C,KAAa,EACb,MAAwB;IAExB,MAAM,CAAC,OAAO,EAAE,SAAS,EAAE,WAAW,CAAC,GAAG,MAAM,OAAO,CAAC,GAAG,CAAC;QAC1D,QAAQ,CACN;;;;;;eAMS,EACT,CAAC,KAAK,EAAE,MAAM,CAAC,UAAU,CAAC,EAC1B,KAAK,CACN;QACD,QAAQ,CACN;;;;;;oEAM8D,EAC9D,CAAC,KAAK,EAAE,MAAM,CAAC,UAAU,CAAC,EAC1B,KAAK,CACN;QACD,QAAQ,CACN;;;;;iEAK2D,EAC3D,CAAC,KAAK,EAAE,MAAM,CAAC,UAAU,CAAC,EAC1B,KAAK,CACN;KACF,CAAC,CAAC;IAEH,IAAI,OAAO,CAAC,MAAM,KAAK,CAAC,EAAE,CAAC;QACzB,OAAO,EAAE,KAAK,EAAE,KAAK,EAAE,OAAO,EAAE,6BAA6B,MAAM,CAAC,UAAU,GAAG,EAAE,CAAC;IACtF,CAAC;IAED,MAAM,CAAC,GAAG,OAAO,CAAC,CAAC,CAAC,CAAC;IACrB,MAAM,CAAC,GAAG,SAAS,CAAC,CAAC,CAAC,IAAI,EAAE,CAAC;IAC7B,MAAM,CAAC,GAAG,WAAW,CAAC,CAAC,CAAC,IAAI,EAAE,CAAC;IAE/B,MAAM,MAAM,GAAG,MAAM,cAAc,CAAC;QAClC,QAAQ,EAAE;YACR;gBACE,IAAI,EAAE,QAAQ;gBACd,OAAO,EAAE,sTAAsT;aAChU;YACD;gBACE,IAAI,EAAE,MAAM;gBACZ,OAAO,EAAE,WAAW,MAAM,CAAC,UAAU;gBAC7B,CAAC,CAAC,YAAY;iBACb,CAAC,CAAC,YAAY;gBACf,CAAC,CAAC,oBAAoB;kBACpB,CAAC,CAAC,sBAAsB;iBACzB,CAAC,CAAC,aAAa,KAAK,CAAC,CAAC,cAAc,oBAAoB,CAAC,CAAC,WAAW;gBACtE,CAAC,CAAC,YAAY,SAAS,CAAC,CAAC,yBAAyB;eACnD,CAAC,CAAC,UAAU;;8DAEmC;aACvD;SACF;QACD,SAAS,EAAE,GAAG;QACd,WAAW,EAAE,GAAG;KACjB,CAAC,CAAC;IAEH,IAAI,CAAC;QACH,OAAO,EAAE,KAAK,EAAE,IAAI,EAAE,GAAG,IAAI,CAAC,KAAK,CAAC,MAAM,CAAC,OAAO,CAAC,EAAE,CAAC;IACxD,CAAC;IAAC,MAAM,CAAC;QACP,OAAO,EAAE,KAAK,EAAE,IAAI,EAAE,KAAK,EAAE,CAAC,CAAC,YAAY,EAAE,WAAW,EAAE,MAAM,CAAC,OAAO,EAAE,CAAC;IAC7E,CAAC;AACH,CAAC"}
1
+ {"version":3,"file":"explain-experience.js","sourceRoot":"","sources":["../../../src/tools/ai/explain-experience.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AACtD,OAAO,EAAE,cAAc,EAAE,MAAM,0BAA0B,CAAC;AAC1D,OAAO,EAAE,UAAU,EAAE,iBAAiB,EAAE,MAAM,qBAAqB,CAAC;AAMpE,MAAM,CAAC,KAAK,UAAU,sBAAsB,CAC1C,KAAa,EACb,MAAwB;IAExB,MAAM,OAAO,GAAG,MAAM,UAAU,CAAC,KAAK,CAAC,CAAC;IACxC,MAAM,EAAE,GAAG,iBAAiB,CAAC,OAAO,EAAE,EAAE,UAAU,EAAE,IAAI,EAAE,uBAAuB,EAAE,KAAK,EAAE,CAAC,CAAC;IAE5F,MAAM,CAAC,OAAO,EAAE,SAAS,EAAE,WAAW,CAAC,GAAG,MAAM,OAAO,CAAC,GAAG,CAAC;QAC1D,QAAQ,CACN;;;;;;eAMS,EACT,CAAC,KAAK,EAAE,MAAM,CAAC,UAAU,CAAC,EAC1B,KAAK,CACN;QACD,QAAQ,CACN;;;;;;sEAMgE,EAAE,EAAE,EACpE,CAAC,KAAK,EAAE,MAAM,CAAC,UAAU,CAAC,EAC1B,KAAK,CACN;QACD,QAAQ,CACN;;;;;sEAKgE,EAAE,EAAE,EACpE,CAAC,KAAK,EAAE,MAAM,CAAC,UAAU,CAAC,EAC1B,KAAK,CACN;KACF,CAAC,CAAC;IAEH,IAAI,OAAO,CAAC,MAAM,KAAK,CAAC,EAAE,CAAC;QACzB,OAAO,EAAE,KAAK,EAAE,KAAK,EAAE,OAAO,EAAE,6BAA6B,MAAM,CAAC,UAAU,GAAG,EAAE,CAAC;IACtF,CAAC;IAED,MAAM,CAAC,GAAG,OAAO,CAAC,CAAC,CAAC,CAAC;IACrB,MAAM,CAAC,GAAG,SAAS,CAAC,CAAC,CAAC,IAAI,EAAE,CAAC;IAC7B,MAAM,CAAC,GAAG,WAAW,CAAC,CAAC,CAAC,IAAI,EAAE,CAAC;IAE/B,MAAM,MAAM,GAAG,MAAM,cAAc,CAAC;QAClC,QAAQ,EAAE;YACR;gBACE,IAAI,EAAE,QAAQ;gBACd,OAAO,EAAE,sTAAsT;aAChU;YACD;gBACE,IAAI,EAAE,MAAM;gBACZ,OAAO,EAAE,WAAW,MAAM,CAAC,UAAU;gBAC7B,CAAC,CAAC,YAAY;iBACb,CAAC,CAAC,YAAY;gBACf,CAAC,CAAC,oBAAoB;kBACpB,CAAC,CAAC,sBAAsB;iBACzB,CAAC,CAAC,aAAa,KAAK,CAAC,CAAC,cAAc,oBAAoB,CAAC,CAAC,WAAW;gBACtE,CAAC,CAAC,YAAY,SAAS,CAAC,CAAC,yBAAyB;eACnD,CAAC,CAAC,UAAU;;8DAEmC;aACvD;SACF;QACD,SAAS,EAAE,GAAG;QACd,WAAW,EAAE,GAAG;KACjB,CAAC,CAAC;IAEH,IAAI,CAAC;QACH,OAAO,EAAE,KAAK,EAAE,IAAI,EAAE,GAAG,IAAI,CAAC,KAAK,CAAC,MAAM,CAAC,OAAO,CAAC,EAAE,CAAC;IACxD,CAAC;IAAC,MAAM,CAAC;QACP,OAAO,EAAE,KAAK,EAAE,IAAI,EAAE,KAAK,EAAE,CAAC,CAAC,YAAY,EAAE,WAAW,EAAE,MAAM,CAAC,OAAO,EAAE,CAAC;IAC7E,CAAC;AACH,CAAC"}
@@ -1 +1 @@
1
- {"version":3,"file":"explain-sla.d.ts","sourceRoot":"","sources":["../../../src/tools/ai/explain-sla.ts"],"names":[],"mappings":"AAGA,UAAU,gBAAgB;IACxB,QAAQ,EAAE,MAAM,CAAC;CAClB;AAED,wBAAsB,kBAAkB,CACtC,KAAK,EAAE,MAAM,EACb,MAAM,EAAE,gBAAgB;;;GAiEzB"}
1
+ {"version":3,"file":"explain-sla.d.ts","sourceRoot":"","sources":["../../../src/tools/ai/explain-sla.ts"],"names":[],"mappings":"AAIA,UAAU,gBAAgB;IACxB,QAAQ,EAAE,MAAM,CAAC;CAClB;AAED,wBAAsB,kBAAkB,CACtC,KAAK,EAAE,MAAM,EACb,MAAM,EAAE,gBAAgB;;;GAoEzB"}
@@ -1,12 +1,15 @@
1
1
  import { queryRLS } from "../../db/gateway-client.js";
2
2
  import { chatCompletion } from "../../db/azure-openai.js";
3
+ import { getFilters, buildTicketFilter } from "../../db/filters.js";
3
4
  export async function explainSlaVariance(mspId, params) {
5
+ const filters = await getFilters(mspId);
6
+ const tf = buildTicketFilter(filters, { tableAlias: "tl", includeTechnicianFilter: false });
4
7
  const [ticket, timeEntries] = await Promise.all([
5
- queryRLS(`SELECT ticket_id, summary, priority_name, owner_name, company_name,
6
- board_name, status, response_minutes, resolution_minutes,
7
- sla_status, entered_date::text, responded_date::text, closed_date::text
8
- FROM ticket_lifecycle
9
- WHERE msp_id = $1 AND ticket_id = $2`, [mspId, params.ticketId], mspId),
8
+ queryRLS(`SELECT tl.ticket_id, tl.summary, tl.priority_name, tl.owner_name, tl.company_name,
9
+ tl.board_name, tl.status, tl.response_minutes, tl.resolution_minutes,
10
+ tl.sla_status, tl.entered_date::text, tl.responded_date::text, tl.closed_date::text
11
+ FROM ticket_lifecycle tl
12
+ WHERE tl.msp_id = $1 AND tl.ticket_id = $2 ${tf}`, [mspId, params.ticketId], mspId),
10
13
  queryRLS(`SELECT member_name, actual_hours, date_worked::text, notes_text
11
14
  FROM time_entries
12
15
  WHERE msp_id = $1 AND ticket_id = $2
@@ -1 +1 @@
1
- {"version":3,"file":"explain-sla.js","sourceRoot":"","sources":["../../../src/tools/ai/explain-sla.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AACtD,OAAO,EAAE,cAAc,EAAE,MAAM,0BAA0B,CAAC;AAM1D,MAAM,CAAC,KAAK,UAAU,kBAAkB,CACtC,KAAa,EACb,MAAwB;IAExB,MAAM,CAAC,MAAM,EAAE,WAAW,CAAC,GAAG,MAAM,OAAO,CAAC,GAAG,CAAC;QAC9C,QAAQ,CACN;;;;4CAIsC,EACtC,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN;QACD,QAAQ,CACN;;;gCAG0B,EAC1B,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN;KACF,CAAC,CAAC;IAEH,IAAI,MAAM,CAAC,MAAM,KAAK,CAAC,EAAE,CAAC;QACxB,OAAO,EAAE,WAAW,EAAE,mBAAmB,EAAE,OAAO,EAAE,EAAE,EAAE,CAAC;IAC3D,CAAC;IAED,MAAM,CAAC,GAAG,MAAM,CAAC,CAAC,CAAC,CAAC;IACpB,MAAM,OAAO,GAAG,WAAW;SACxB,GAAG,CAAC,CAAC,EAAE,EAAE,EAAE,CAAC,GAAG,EAAE,CAAC,WAAW,KAAK,EAAE,CAAC,WAAW,KAAK,EAAE,CAAC,YAAY,QAAS,EAAE,CAAC,UAAqB,EAAE,SAAS,CAAC,CAAC,EAAE,GAAG,CAAC,IAAI,UAAU,EAAE,CAAC;SACzI,IAAI,CAAC,IAAI,CAAC,CAAC;IAEd,MAAM,MAAM,GAAG,MAAM,cAAc,CAAC;QAClC,QAAQ,EAAE;YACR;gBACE,IAAI,EAAE,QAAQ;gBACd,OAAO,EAAE,wNAAwN;aAClO;YACD;gBACE,IAAI,EAAE,MAAM;gBACZ,OAAO,EAAE,WAAW,CAAC,CAAC,SAAS,MAAM,CAAC,CAAC,OAAO;YAC1C,CAAC,CAAC,aAAa,aAAa,CAAC,CAAC,MAAM,UAAU,CAAC,CAAC,UAAU;UAC5D,CAAC,CAAC,YAAY,YAAY,CAAC,CAAC,UAAU;WACrC,CAAC,CAAC,YAAY,gBAAgB,CAAC,CAAC,cAAc,aAAa,CAAC,CAAC,WAAW;iBAClE,CAAC,CAAC,gBAAgB,0BAA0B,CAAC,CAAC,kBAAkB;cACnE,CAAC,CAAC,UAAU;;;EAGxB,OAAO,IAAI,iBAAiB;;8BAEA;aACvB;SACF;QACD,SAAS,EAAE,GAAG;QACd,WAAW,EAAE,GAAG;KACjB,CAAC,CAAC;IAEH,IAAI,CAAC;QACH,MAAM,MAAM,GAAG,IAAI,CAAC,KAAK,CAAC,MAAM,CAAC,OAAO,CAAC,CAAC;QAC1C,OAAO;YACL,WAAW,EAAE,MAAM,CAAC,WAAW,IAAI,MAAM,CAAC,OAAO;YACjD,OAAO,EAAE,MAAM,CAAC,OAAO,IAAI,EAAE;SAC9B,CAAC;IACJ,CAAC;IAAC,MAAM,CAAC;QACP,OAAO,EAAE,WAAW,EAAE,MAAM,CAAC,OAAO,EAAE,OAAO,EAAE,EAAE,EAAE,CAAC;IACtD,CAAC;AACH,CAAC"}
1
+ {"version":3,"file":"explain-sla.js","sourceRoot":"","sources":["../../../src/tools/ai/explain-sla.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AACtD,OAAO,EAAE,cAAc,EAAE,MAAM,0BAA0B,CAAC;AAC1D,OAAO,EAAE,UAAU,EAAE,iBAAiB,EAAE,MAAM,qBAAqB,CAAC;AAMpE,MAAM,CAAC,KAAK,UAAU,kBAAkB,CACtC,KAAa,EACb,MAAwB;IAExB,MAAM,OAAO,GAAG,MAAM,UAAU,CAAC,KAAK,CAAC,CAAC;IACxC,MAAM,EAAE,GAAG,iBAAiB,CAAC,OAAO,EAAE,EAAE,UAAU,EAAE,IAAI,EAAE,uBAAuB,EAAE,KAAK,EAAE,CAAC,CAAC;IAE5F,MAAM,CAAC,MAAM,EAAE,WAAW,CAAC,GAAG,MAAM,OAAO,CAAC,GAAG,CAAC;QAC9C,QAAQ,CACN;;;;oDAI8C,EAAE,EAAE,EAClD,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN;QACD,QAAQ,CACN;;;gCAG0B,EAC1B,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN;KACF,CAAC,CAAC;IAEH,IAAI,MAAM,CAAC,MAAM,KAAK,CAAC,EAAE,CAAC;QACxB,OAAO,EAAE,WAAW,EAAE,mBAAmB,EAAE,OAAO,EAAE,EAAE,EAAE,CAAC;IAC3D,CAAC;IAED,MAAM,CAAC,GAAG,MAAM,CAAC,CAAC,CAAC,CAAC;IACpB,MAAM,OAAO,GAAG,WAAW;SACxB,GAAG,CAAC,CAAC,EAAE,EAAE,EAAE,CAAC,GAAG,EAAE,CAAC,WAAW,KAAK,EAAE,CAAC,WAAW,KAAK,EAAE,CAAC,YAAY,QAAS,EAAE,CAAC,UAAqB,EAAE,SAAS,CAAC,CAAC,EAAE,GAAG,CAAC,IAAI,UAAU,EAAE,CAAC;SACzI,IAAI,CAAC,IAAI,CAAC,CAAC;IAEd,MAAM,MAAM,GAAG,MAAM,cAAc,CAAC;QAClC,QAAQ,EAAE;YACR;gBACE,IAAI,EAAE,QAAQ;gBACd,OAAO,EAAE,wNAAwN;aAClO;YACD;gBACE,IAAI,EAAE,MAAM;gBACZ,OAAO,EAAE,WAAW,CAAC,CAAC,SAAS,MAAM,CAAC,CAAC,OAAO;YAC1C,CAAC,CAAC,aAAa,aAAa,CAAC,CAAC,MAAM,UAAU,CAAC,CAAC,UAAU;UAC5D,CAAC,CAAC,YAAY,YAAY,CAAC,CAAC,UAAU;WACrC,CAAC,CAAC,YAAY,gBAAgB,CAAC,CAAC,cAAc,aAAa,CAAC,CAAC,WAAW;iBAClE,CAAC,CAAC,gBAAgB,0BAA0B,CAAC,CAAC,kBAAkB;cACnE,CAAC,CAAC,UAAU;;;EAGxB,OAAO,IAAI,iBAAiB;;8BAEA;aACvB;SACF;QACD,SAAS,EAAE,GAAG;QACd,WAAW,EAAE,GAAG;KACjB,CAAC,CAAC;IAEH,IAAI,CAAC;QACH,MAAM,MAAM,GAAG,IAAI,CAAC,KAAK,CAAC,MAAM,CAAC,OAAO,CAAC,CAAC;QAC1C,OAAO;YACL,WAAW,EAAE,MAAM,CAAC,WAAW,IAAI,MAAM,CAAC,OAAO;YACjD,OAAO,EAAE,MAAM,CAAC,OAAO,IAAI,EAAE;SAC9B,CAAC;IACJ,CAAC;IAAC,MAAM,CAAC;QACP,OAAO,EAAE,WAAW,EAAE,MAAM,CAAC,OAAO,EAAE,OAAO,EAAE,EAAE,EAAE,CAAC;IACtD,CAAC;AACH,CAAC"}
@@ -1 +1 @@
1
- {"version":3,"file":"root-causes.d.ts","sourceRoot":"","sources":["../../../src/tools/ai/root-causes.ts"],"names":[],"mappings":"AAGA,UAAU,eAAe;IACvB,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,QAAQ,CAAC,EAAE,MAAM,CAAC;CACnB;AAED,wBAAsB,iBAAiB,CACrC,KAAK,EAAE,MAAM,EACb,MAAM,EAAE,eAAe;;;;;;;;;;;;;GA8DxB"}
1
+ {"version":3,"file":"root-causes.d.ts","sourceRoot":"","sources":["../../../src/tools/ai/root-causes.ts"],"names":[],"mappings":"AAIA,UAAU,eAAe;IACvB,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,QAAQ,CAAC,EAAE,MAAM,CAAC;CACnB;AAED,wBAAsB,iBAAiB,CACrC,KAAK,EAAE,MAAM,EACb,MAAM,EAAE,eAAe;;;;;;;;;;;;;GAiExB"}
@@ -1,8 +1,11 @@
1
1
  import { queryRLS } from "../../db/gateway-client.js";
2
2
  import { chatCompletion } from "../../db/azure-openai.js";
3
+ import { getFilters, buildCompanyExclusionFilter } from "../../db/filters.js";
3
4
  export async function analyzeRootCauses(mspId, params) {
4
5
  const fromDate = params.fromDate ?? new Date(Date.now() - 90 * 86400000).toISOString().split("T")[0];
5
6
  const toDate = params.toDate ?? new Date().toISOString().split("T")[0];
7
+ const filters = await getFilters(mspId);
8
+ const cf = buildCompanyExclusionFilter(filters, { tableAlias: "rc" });
6
9
  let categoryFilter = "";
7
10
  const queryParams = [mspId];
8
11
  if (params.category) {
@@ -14,7 +17,7 @@ export async function analyzeRootCauses(mspId, params) {
14
17
  FROM root_cause_ticket_classifier rc
15
18
  WHERE rc.msp_id = $1
16
19
  AND rc.root_cause_category IS NOT NULL
17
- ${categoryFilter}
20
+ ${categoryFilter} ${cf}
18
21
  GROUP BY rc.root_cause_category
19
22
  ORDER BY count DESC
20
23
  LIMIT 15`, queryParams, mspId);
@@ -1 +1 @@
1
- {"version":3,"file":"root-causes.js","sourceRoot":"","sources":["../../../src/tools/ai/root-causes.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AACtD,OAAO,EAAE,cAAc,EAAE,MAAM,0BAA0B,CAAC;AAQ1D,MAAM,CAAC,KAAK,UAAU,iBAAiB,CACrC,KAAa,EACb,MAAuB;IAEvB,MAAM,QAAQ,GAAG,MAAM,CAAC,QAAQ,IAAI,IAAI,IAAI,CAAC,IAAI,CAAC,GAAG,EAAE,GAAG,EAAE,GAAG,QAAQ,CAAC,CAAC,WAAW,EAAE,CAAC,KAAK,CAAC,GAAG,CAAC,CAAC,CAAC,CAAC,CAAC;IACrG,MAAM,MAAM,GAAG,MAAM,CAAC,MAAM,IAAI,IAAI,IAAI,EAAE,CAAC,WAAW,EAAE,CAAC,KAAK,CAAC,GAAG,CAAC,CAAC,CAAC,CAAC,CAAC;IAEvE,IAAI,cAAc,GAAG,EAAE,CAAC;IACxB,MAAM,WAAW,GAAc,CAAC,KAAK,CAAC,CAAC;IAEvC,IAAI,MAAM,CAAC,QAAQ,EAAE,CAAC;QACpB,cAAc,GAAG,gDAAgD,CAAC;QAClE,WAAW,CAAC,IAAI,CAAC,MAAM,CAAC,QAAQ,CAAC,CAAC;IACpC,CAAC;IAED,MAAM,YAAY,GAAG,MAAM,QAAQ,CACjC;;;;;SAKK,cAAc;;;cAGT,EACV,WAAW,EACX,KAAK,CACN,CAAC;IACF,MAAM,KAAK,GAAG,YAAY,CAAC,MAAM,CAAC,CAAC,GAAG,EAAE,CAAC,EAAE,EAAE,CAAC,GAAG,GAAG,MAAM,CAAC,CAAC,CAAC,KAAK,CAAC,EAAE,CAAC,CAAC,CAAC;IACxE,MAAM,SAAS,GAAG,YAAY,CAAC,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,CAAC;QACzC,GAAG,CAAC;QACJ,UAAU,EAAE,KAAK,GAAG,CAAC,CAAC,CAAC,CAAC,IAAI,CAAC,KAAK,CAAC,CAAC,MAAM,CAAC,CAAC,CAAC,KAAK,CAAC,GAAG,KAAK,CAAC,GAAG,IAAI,CAAC,GAAG,EAAE,CAAC,CAAC,CAAC,CAAC;KAC9E,CAAC,CAAC,CAAC;IAEJ,IAAI,SAAS,CAAC,MAAM,KAAK,CAAC,EAAE,CAAC;QAC3B,OAAO,EAAE,SAAS,EAAE,EAAE,EAAE,WAAW,EAAE,+CAA+C,EAAE,CAAC;IACzF,CAAC;IAED,wCAAwC;IACxC,MAAM,aAAa,GAAG,SAAS;SAC5B,KAAK,CAAC,CAAC,EAAE,CAAC,CAAC;SACX,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,GAAI,CAA6B,CAAC,QAAQ,KAAM,CAA6B,CAAC,KAAK,aAAa,CAAC,CAAC,UAAU,IAAI,CAAC;SAC5H,IAAI,CAAC,IAAI,CAAC,CAAC;IAEd,MAAM,MAAM,GAAG,MAAM,cAAc,CAAC;QAClC,QAAQ,EAAE;YACR;gBACE,IAAI,EAAE,QAAQ;gBACd,OAAO,EAAE,mQAAmQ;aAC7Q;YACD;gBACE,IAAI,EAAE,MAAM;gBACZ,OAAO,EAAE,yBAAyB,QAAQ,OAAO,MAAM,OAAO,aAAa,mDAAmD;aAC/H;SACF;QACD,SAAS,EAAE,GAAG;QACd,WAAW,EAAE,GAAG;KACjB,CAAC,CAAC;IAEH,OAAO;QACL,SAAS;QACT,MAAM,EAAE,EAAE,IAAI,EAAE,QAAQ,EAAE,EAAE,EAAE,MAAM,EAAE;QACtC,WAAW,EAAE,MAAM,CAAC,OAAO;KAC5B,CAAC;AACJ,CAAC"}
1
+ {"version":3,"file":"root-causes.js","sourceRoot":"","sources":["../../../src/tools/ai/root-causes.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AACtD,OAAO,EAAE,cAAc,EAAE,MAAM,0BAA0B,CAAC;AAC1D,OAAO,EAAE,UAAU,EAAE,2BAA2B,EAAE,MAAM,qBAAqB,CAAC;AAQ9E,MAAM,CAAC,KAAK,UAAU,iBAAiB,CACrC,KAAa,EACb,MAAuB;IAEvB,MAAM,QAAQ,GAAG,MAAM,CAAC,QAAQ,IAAI,IAAI,IAAI,CAAC,IAAI,CAAC,GAAG,EAAE,GAAG,EAAE,GAAG,QAAQ,CAAC,CAAC,WAAW,EAAE,CAAC,KAAK,CAAC,GAAG,CAAC,CAAC,CAAC,CAAC,CAAC;IACrG,MAAM,MAAM,GAAG,MAAM,CAAC,MAAM,IAAI,IAAI,IAAI,EAAE,CAAC,WAAW,EAAE,CAAC,KAAK,CAAC,GAAG,CAAC,CAAC,CAAC,CAAC,CAAC;IAEvE,MAAM,OAAO,GAAG,MAAM,UAAU,CAAC,KAAK,CAAC,CAAC;IACxC,MAAM,EAAE,GAAG,2BAA2B,CAAC,OAAO,EAAE,EAAE,UAAU,EAAE,IAAI,EAAE,CAAC,CAAC;IAEtE,IAAI,cAAc,GAAG,EAAE,CAAC;IACxB,MAAM,WAAW,GAAc,CAAC,KAAK,CAAC,CAAC;IAEvC,IAAI,MAAM,CAAC,QAAQ,EAAE,CAAC;QACpB,cAAc,GAAG,gDAAgD,CAAC;QAClE,WAAW,CAAC,IAAI,CAAC,MAAM,CAAC,QAAQ,CAAC,CAAC;IACpC,CAAC;IAED,MAAM,YAAY,GAAG,MAAM,QAAQ,CACjC;;;;;SAKK,cAAc,IAAI,EAAE;;;cAGf,EACV,WAAW,EACX,KAAK,CACN,CAAC;IACF,MAAM,KAAK,GAAG,YAAY,CAAC,MAAM,CAAC,CAAC,GAAG,EAAE,CAAC,EAAE,EAAE,CAAC,GAAG,GAAG,MAAM,CAAC,CAAC,CAAC,KAAK,CAAC,EAAE,CAAC,CAAC,CAAC;IACxE,MAAM,SAAS,GAAG,YAAY,CAAC,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,CAAC;QACzC,GAAG,CAAC;QACJ,UAAU,EAAE,KAAK,GAAG,CAAC,CAAC,CAAC,CAAC,IAAI,CAAC,KAAK,CAAC,CAAC,MAAM,CAAC,CAAC,CAAC,KAAK,CAAC,GAAG,KAAK,CAAC,GAAG,IAAI,CAAC,GAAG,EAAE,CAAC,CAAC,CAAC,CAAC;KAC9E,CAAC,CAAC,CAAC;IAEJ,IAAI,SAAS,CAAC,MAAM,KAAK,CAAC,EAAE,CAAC;QAC3B,OAAO,EAAE,SAAS,EAAE,EAAE,EAAE,WAAW,EAAE,+CAA+C,EAAE,CAAC;IACzF,CAAC;IAED,wCAAwC;IACxC,MAAM,aAAa,GAAG,SAAS;SAC5B,KAAK,CAAC,CAAC,EAAE,CAAC,CAAC;SACX,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,GAAI,CAA6B,CAAC,QAAQ,KAAM,CAA6B,CAAC,KAAK,aAAa,CAAC,CAAC,UAAU,IAAI,CAAC;SAC5H,IAAI,CAAC,IAAI,CAAC,CAAC;IAEd,MAAM,MAAM,GAAG,MAAM,cAAc,CAAC;QAClC,QAAQ,EAAE;YACR;gBACE,IAAI,EAAE,QAAQ;gBACd,OAAO,EAAE,mQAAmQ;aAC7Q;YACD;gBACE,IAAI,EAAE,MAAM;gBACZ,OAAO,EAAE,yBAAyB,QAAQ,OAAO,MAAM,OAAO,aAAa,mDAAmD;aAC/H;SACF;QACD,SAAS,EAAE,GAAG;QACd,WAAW,EAAE,GAAG;KACjB,CAAC,CAAC;IAEH,OAAO;QACL,SAAS;QACT,MAAM,EAAE,EAAE,IAAI,EAAE,QAAQ,EAAE,EAAE,EAAE,MAAM,EAAE;QACtC,WAAW,EAAE,MAAM,CAAC,OAAO;KAC5B,CAAC;AACJ,CAAC"}
@@ -1 +1 @@
1
- {"version":3,"file":"similar-tickets.d.ts","sourceRoot":"","sources":["../../../src/tools/ai/similar-tickets.ts"],"names":[],"mappings":"AAEA,UAAU,aAAa;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,KAAK,CAAC,EAAE,MAAM,CAAC;CAChB;AAED,wBAAsB,kBAAkB,CACtC,KAAK,EAAE,MAAM,EACb,MAAM,EAAE,aAAa;;;;;;;;;;;;;;GAyDtB"}
1
+ {"version":3,"file":"similar-tickets.d.ts","sourceRoot":"","sources":["../../../src/tools/ai/similar-tickets.ts"],"names":[],"mappings":"AAGA,UAAU,aAAa;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,KAAK,CAAC,EAAE,MAAM,CAAC;CAChB;AAED,wBAAsB,kBAAkB,CACtC,KAAK,EAAE,MAAM,EACb,MAAM,EAAE,aAAa;;;;;;;;;;;;;;GA6DtB"}
@@ -1,4 +1,5 @@
1
1
  import { queryRLS } from "../../db/gateway-client.js";
2
+ import { getFilters, buildTicketFilter } from "../../db/filters.js";
2
3
  export async function findSimilarTickets(mspId, params) {
3
4
  const limit = params.limit ?? 5;
4
5
  // Get the source ticket's embedding
@@ -12,6 +13,8 @@ export async function findSimilarTickets(mspId, params) {
12
13
  };
13
14
  }
14
15
  // Find similar tickets using cosine similarity on problem_embedding
16
+ const filters = await getFilters(mspId);
17
+ const tf = buildTicketFilter(filters, { tableAlias: "tl" });
15
18
  const similar = await queryRLS(`SELECT te.ticket_id,
16
19
  1 - (te.problem_embedding <=> (
17
20
  SELECT problem_embedding FROM ticket_embeddings
@@ -29,6 +32,7 @@ export async function findSimilarTickets(mspId, params) {
29
32
  WHERE te.msp_id = $1
30
33
  AND te.ticket_id != $2
31
34
  AND te.problem_embedding IS NOT NULL
35
+ ${tf}
32
36
  ORDER BY te.problem_embedding <=> (
33
37
  SELECT problem_embedding FROM ticket_embeddings
34
38
  WHERE msp_id = $1 AND ticket_id = $2
@@ -1 +1 @@
1
- {"version":3,"file":"similar-tickets.js","sourceRoot":"","sources":["../../../src/tools/ai/similar-tickets.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AAOtD,MAAM,CAAC,KAAK,UAAU,kBAAkB,CACtC,KAAa,EACb,MAAqB;IAErB,MAAM,KAAK,GAAG,MAAM,CAAC,KAAK,IAAI,CAAC,CAAC;IAEhC,oCAAoC;IACpC,MAAM,MAAM,GAAG,MAAM,QAAQ,CAC3B;;0CAEsC,EACtC,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN,CAAC;IAEF,IAAI,MAAM,CAAC,MAAM,KAAK,CAAC,IAAI,CAAC,MAAM,CAAC,CAAC,CAAC,CAAC,iBAAiB,EAAE,CAAC;QACxD,OAAO;YACL,KAAK,EAAE,KAAK;YACZ,OAAO,EAAE,kCAAkC,MAAM,CAAC,QAAQ,kEAAkE;SAC7H,CAAC;IACJ,CAAC;IAED,oEAAoE;IACpE,MAAM,OAAO,GAAG,MAAM,QAAQ,CAC5B;;;;;;;;;;;;;;;;;;;;;cAqBU,EACV,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,EAAE,KAAK,CAAC,EAC/B,KAAK,CACN,CAAC;IAEF,OAAO;QACL,KAAK,EAAE,IAAI;QACX,aAAa,EAAE,MAAM,CAAC,QAAQ;QAC9B,cAAc,EAAE,MAAM,CAAC,CAAC,CAAC,CAAC,UAAU;QACpC,OAAO,EAAE,OAAO,CAAC,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,CAAC;YAC3B,GAAG,CAAC;YACJ,gBAAgB,EAAE,IAAI,CAAC,KAAK,CAAC,MAAM,CAAC,CAAC,CAAC,gBAAgB,CAAC,GAAG,IAAI,CAAC,GAAG,IAAI;SACvE,CAAC,CAAC;KACJ,CAAC;AACJ,CAAC"}
1
+ {"version":3,"file":"similar-tickets.js","sourceRoot":"","sources":["../../../src/tools/ai/similar-tickets.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AACtD,OAAO,EAAE,UAAU,EAAE,iBAAiB,EAAE,MAAM,qBAAqB,CAAC;AAOpE,MAAM,CAAC,KAAK,UAAU,kBAAkB,CACtC,KAAa,EACb,MAAqB;IAErB,MAAM,KAAK,GAAG,MAAM,CAAC,KAAK,IAAI,CAAC,CAAC;IAEhC,oCAAoC;IACpC,MAAM,MAAM,GAAG,MAAM,QAAQ,CAC3B;;0CAEsC,EACtC,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN,CAAC;IAEF,IAAI,MAAM,CAAC,MAAM,KAAK,CAAC,IAAI,CAAC,MAAM,CAAC,CAAC,CAAC,CAAC,iBAAiB,EAAE,CAAC;QACxD,OAAO;YACL,KAAK,EAAE,KAAK;YACZ,OAAO,EAAE,kCAAkC,MAAM,CAAC,QAAQ,kEAAkE;SAC7H,CAAC;IACJ,CAAC;IAED,oEAAoE;IACpE,MAAM,OAAO,GAAG,MAAM,UAAU,CAAC,KAAK,CAAC,CAAC;IACxC,MAAM,EAAE,GAAG,iBAAiB,CAAC,OAAO,EAAE,EAAE,UAAU,EAAE,IAAI,EAAE,CAAC,CAAC;IAE5D,MAAM,OAAO,GAAG,MAAM,QAAQ,CAC5B;;;;;;;;;;;;;;;;;SAiBK,EAAE;;;;;cAKG,EACV,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,EAAE,KAAK,CAAC,EAC/B,KAAK,CACN,CAAC;IAEF,OAAO;QACL,KAAK,EAAE,IAAI;QACX,aAAa,EAAE,MAAM,CAAC,QAAQ;QAC9B,cAAc,EAAE,MAAM,CAAC,CAAC,CAAC,CAAC,UAAU;QACpC,OAAO,EAAE,OAAO,CAAC,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,CAAC;YAC3B,GAAG,CAAC;YACJ,gBAAgB,EAAE,IAAI,CAAC,KAAK,CAAC,MAAM,CAAC,CAAC,CAAC,gBAAgB,CAAC,GAAG,IAAI,CAAC,GAAG,IAAI;SACvE,CAAC,CAAC;KACJ,CAAC;AACJ,CAAC"}
@@ -1 +1 @@
1
- {"version":3,"file":"suggest-improvement.d.ts","sourceRoot":"","sources":["../../../src/tools/ai/suggest-improvement.ts"],"names":[],"mappings":"AAGA,UAAU,aAAa;IACrB,cAAc,EAAE,MAAM,CAAC;CACxB;AAED,wBAAsB,4BAA4B,CAChD,KAAK,EAAE,MAAM,EACb,MAAM,EAAE,aAAa,gBAuFtB"}
1
+ {"version":3,"file":"suggest-improvement.d.ts","sourceRoot":"","sources":["../../../src/tools/ai/suggest-improvement.ts"],"names":[],"mappings":"AAIA,UAAU,aAAa;IACrB,cAAc,EAAE,MAAM,CAAC;CACxB;AAED,wBAAsB,4BAA4B,CAChD,KAAK,EAAE,MAAM,EACb,MAAM,EAAE,aAAa,gBA0FtB"}
@@ -1,6 +1,9 @@
1
1
  import { queryRLS } from "../../db/gateway-client.js";
2
2
  import { chatCompletion } from "../../db/azure-openai.js";
3
+ import { getFilters, buildTicketFilter } from "../../db/filters.js";
3
4
  export async function suggestTechnicianImprovement(mspId, params) {
5
+ const filters = await getFilters(mspId);
6
+ const tf = buildTicketFilter(filters, { tableAlias: "tl", includeTechnicianFilter: false });
4
7
  const [dqScore, recentNotes, profile] = await Promise.all([
5
8
  queryRLS(`SELECT technician_name, quality_points, completeness_points,
6
9
  accuracy_points, timeliness_points, detail_quality_points,
@@ -13,7 +16,7 @@ export async function suggestTechnicianImprovement(mspId, params) {
13
16
  FROM ticket_notes_sentiment tns
14
17
  JOIN ticket_lifecycle tl ON tl.msp_id = tns.msp_id AND tl.ticket_id = tns.ticket_id
15
18
  WHERE tns.msp_id = $1 AND LOWER(tl.owner_name) = LOWER($2)
16
- AND tl.responded_date >= CURRENT_DATE - INTERVAL '30 days'
19
+ AND tl.responded_date >= CURRENT_DATE - INTERVAL '30 days' ${tf}
17
20
  ORDER BY tns.created_at DESC
18
21
  LIMIT 5`, [mspId, params.technicianName], mspId),
19
22
  queryRLS(`SELECT technician_name, level, hourly_rate
@@ -1 +1 @@
1
- {"version":3,"file":"suggest-improvement.js","sourceRoot":"","sources":["../../../src/tools/ai/suggest-improvement.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AACtD,OAAO,EAAE,cAAc,EAAE,MAAM,0BAA0B,CAAC;AAM1D,MAAM,CAAC,KAAK,UAAU,4BAA4B,CAChD,KAAa,EACb,MAAqB;IAErB,MAAM,CAAC,OAAO,EAAE,WAAW,EAAE,OAAO,CAAC,GAAG,MAAM,OAAO,CAAC,GAAG,CAAC;QACxD,QAAQ,CACN;;;;;;eAMS,EACT,CAAC,KAAK,EAAE,MAAM,CAAC,cAAc,CAAC,EAC9B,KAAK,CACN;QACD,QAAQ,CACN;;;;;;eAMS,EACT,CAAC,KAAK,EAAE,MAAM,CAAC,cAAc,CAAC,EAC9B,KAAK,CACN;QACD,QAAQ,CACN;;;eAGS,EACT,CAAC,KAAK,EAAE,MAAM,CAAC,cAAc,CAAC,EAC9B,KAAK,CACN;KACF,CAAC,CAAC;IAEH,IAAI,OAAO,CAAC,MAAM,KAAK,CAAC,EAAE,CAAC;QACzB,OAAO,EAAE,KAAK,EAAE,KAAK,EAAE,OAAO,EAAE,4BAA4B,MAAM,CAAC,cAAc,GAAG,EAAE,CAAC;IACzF,CAAC;IAED,MAAM,EAAE,GAAG,OAAO,CAAC,CAAC,CAAC,CAAC;IACtB,MAAM,WAAW,GAAG,WAAW;SAC5B,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,MAAO,CAAC,CAAC,IAAe,EAAE,SAAS,CAAC,CAAC,EAAE,GAAG,CAAC,oBAAoB,CAAC,CAAC,eAAe,GAAG,CAAC;SAC/F,IAAI,CAAC,IAAI,CAAC,CAAC;IAEd,MAAM,MAAM,GAAG,MAAM,cAAc,CAAC;QAClC,QAAQ,EAAE;YACR;gBACE,IAAI,EAAE,QAAQ;gBACd,OAAO,EAAE,kYAAkY;aAC5Y;YACD;gBACE,IAAI,EAAE,MAAM;gBACZ,OAAO,EAAE,eAAe,EAAE,CAAC,eAAe,YAAY,OAAO,CAAC,CAAC,CAAC,EAAE,KAAK,IAAI,SAAS;YAChF,EAAE,CAAC,cAAc;kBACX,EAAE,CAAC,mBAAmB;cAC1B,EAAE,CAAC,eAAe;gBAChB,EAAE,CAAC,iBAAiB;oBAChB,EAAE,CAAC,qBAAqB;WACjC,EAAE,CAAC,cAAc,YAAY,EAAE,CAAC,WAAW,iBAAiB,EAAE,CAAC,eAAe;;;EAGvF,WAAW,IAAI,2BAA2B;;4CAEA;aACrC;SACF;QACD,SAAS,EAAE,GAAG;QACd,WAAW,EAAE,GAAG;KACjB,CAAC,CAAC;IAEH,IAAI,CAAC;QACH,MAAM,MAAM,GAAG,IAAI,CAAC,KAAK,CAAC,MAAM,CAAC,OAAO,CAAC,CAAC;QAC1C,OAAO;YACL,KAAK,EAAE,IAAI;YACX,aAAa,EAAE,EAAE,CAAC,cAAc;YAChC,KAAK,EAAE,OAAO,CAAC,CAAC,CAAC,EAAE,KAAK,IAAI,IAAI;YAChC,GAAG,MAAM;SACV,CAAC;IACJ,CAAC;IAAC,MAAM,CAAC;QACP,OAAO;YACL,KAAK,EAAE,IAAI;YACX,aAAa,EAAE,EAAE,CAAC,cAAc;YAChC,WAAW,EAAE,MAAM,CAAC,OAAO;YAC3B,SAAS,EAAE,EAAE;YACb,iBAAiB,EAAE,EAAE;SACtB,CAAC;IACJ,CAAC;AACH,CAAC"}
1
+ {"version":3,"file":"suggest-improvement.js","sourceRoot":"","sources":["../../../src/tools/ai/suggest-improvement.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AACtD,OAAO,EAAE,cAAc,EAAE,MAAM,0BAA0B,CAAC;AAC1D,OAAO,EAAE,UAAU,EAAE,iBAAiB,EAAE,MAAM,qBAAqB,CAAC;AAMpE,MAAM,CAAC,KAAK,UAAU,4BAA4B,CAChD,KAAa,EACb,MAAqB;IAErB,MAAM,OAAO,GAAG,MAAM,UAAU,CAAC,KAAK,CAAC,CAAC;IACxC,MAAM,EAAE,GAAG,iBAAiB,CAAC,OAAO,EAAE,EAAE,UAAU,EAAE,IAAI,EAAE,uBAAuB,EAAE,KAAK,EAAE,CAAC,CAAC;IAE5F,MAAM,CAAC,OAAO,EAAE,WAAW,EAAE,OAAO,CAAC,GAAG,MAAM,OAAO,CAAC,GAAG,CAAC;QACxD,QAAQ,CACN;;;;;;eAMS,EACT,CAAC,KAAK,EAAE,MAAM,CAAC,cAAc,CAAC,EAC9B,KAAK,CACN;QACD,QAAQ,CACN;;;;sEAIgE,EAAE;;eAEzD,EACT,CAAC,KAAK,EAAE,MAAM,CAAC,cAAc,CAAC,EAC9B,KAAK,CACN;QACD,QAAQ,CACN;;;eAGS,EACT,CAAC,KAAK,EAAE,MAAM,CAAC,cAAc,CAAC,EAC9B,KAAK,CACN;KACF,CAAC,CAAC;IAEH,IAAI,OAAO,CAAC,MAAM,KAAK,CAAC,EAAE,CAAC;QACzB,OAAO,EAAE,KAAK,EAAE,KAAK,EAAE,OAAO,EAAE,4BAA4B,MAAM,CAAC,cAAc,GAAG,EAAE,CAAC;IACzF,CAAC;IAED,MAAM,EAAE,GAAG,OAAO,CAAC,CAAC,CAAC,CAAC;IACtB,MAAM,WAAW,GAAG,WAAW;SAC5B,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,MAAO,CAAC,CAAC,IAAe,EAAE,SAAS,CAAC,CAAC,EAAE,GAAG,CAAC,oBAAoB,CAAC,CAAC,eAAe,GAAG,CAAC;SAC/F,IAAI,CAAC,IAAI,CAAC,CAAC;IAEd,MAAM,MAAM,GAAG,MAAM,cAAc,CAAC;QAClC,QAAQ,EAAE;YACR;gBACE,IAAI,EAAE,QAAQ;gBACd,OAAO,EAAE,kYAAkY;aAC5Y;YACD;gBACE,IAAI,EAAE,MAAM;gBACZ,OAAO,EAAE,eAAe,EAAE,CAAC,eAAe,YAAY,OAAO,CAAC,CAAC,CAAC,EAAE,KAAK,IAAI,SAAS;YAChF,EAAE,CAAC,cAAc;kBACX,EAAE,CAAC,mBAAmB;cAC1B,EAAE,CAAC,eAAe;gBAChB,EAAE,CAAC,iBAAiB;oBAChB,EAAE,CAAC,qBAAqB;WACjC,EAAE,CAAC,cAAc,YAAY,EAAE,CAAC,WAAW,iBAAiB,EAAE,CAAC,eAAe;;;EAGvF,WAAW,IAAI,2BAA2B;;4CAEA;aACrC;SACF;QACD,SAAS,EAAE,GAAG;QACd,WAAW,EAAE,GAAG;KACjB,CAAC,CAAC;IAEH,IAAI,CAAC;QACH,MAAM,MAAM,GAAG,IAAI,CAAC,KAAK,CAAC,MAAM,CAAC,OAAO,CAAC,CAAC;QAC1C,OAAO;YACL,KAAK,EAAE,IAAI;YACX,aAAa,EAAE,EAAE,CAAC,cAAc;YAChC,KAAK,EAAE,OAAO,CAAC,CAAC,CAAC,EAAE,KAAK,IAAI,IAAI;YAChC,GAAG,MAAM;SACV,CAAC;IACJ,CAAC;IAAC,MAAM,CAAC;QACP,OAAO;YACL,KAAK,EAAE,IAAI;YACX,aAAa,EAAE,EAAE,CAAC,cAAc;YAChC,WAAW,EAAE,MAAM,CAAC,OAAO;YAC3B,SAAS,EAAE,EAAE;YACb,iBAAiB,EAAE,EAAE;SACtB,CAAC;IACJ,CAAC;AACH,CAAC"}
@@ -1 +1 @@
1
- {"version":3,"file":"agreement-analysis.d.ts","sourceRoot":"","sources":["../../../src/tools/cfo/agreement-analysis.ts"],"names":[],"mappings":"AAEA,wBAAsB,oBAAoB,CAAC,KAAK,EAAE,MAAM;;;;;;;;;;GAuEvD"}
1
+ {"version":3,"file":"agreement-analysis.d.ts","sourceRoot":"","sources":["../../../src/tools/cfo/agreement-analysis.ts"],"names":[],"mappings":"AAGA,wBAAsB,oBAAoB,CAAC,KAAK,EAAE,MAAM;;;;;;;;;;GAyEvD"}
@@ -1,5 +1,8 @@
1
1
  import { queryRLS } from "../../db/gateway-client.js";
2
+ import { getFilters, buildTimeEntriesFilter } from "../../db/filters.js";
2
3
  export async function cfoAgreementAnalysis(mspId) {
4
+ const filters = await getFilters(mspId);
5
+ const tef = buildTimeEntriesFilter(filters);
3
6
  // Agreement type breakdown
4
7
  const byType = await queryRLS(`SELECT type_name,
5
8
  COUNT(*)::int as total,
@@ -20,7 +23,7 @@ export async function cfoAgreementAnalysis(mspId) {
20
23
  WHERE te.msp_id = $1
21
24
  AND te.time_start >= CURRENT_DATE - INTERVAL '90 days'
22
25
  AND ca.id IS NULL
23
- AND te.company IS NOT NULL
26
+ AND te.company IS NOT NULL ${tef}
24
27
  GROUP BY te.company
25
28
  HAVING SUM(te.actual_hours) > 1
26
29
  ORDER BY cost_last_90d DESC
@@ -1 +1 @@
1
- {"version":3,"file":"agreement-analysis.js","sourceRoot":"","sources":["../../../src/tools/cfo/agreement-analysis.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AAEtD,MAAM,CAAC,KAAK,UAAU,oBAAoB,CAAC,KAAa;IACtD,2BAA2B;IAC3B,MAAM,MAAM,GAAG,MAAM,QAAQ,CAC3B;;;;;;;0BAOsB,EACtB,CAAC,KAAK,CAAC,EACP,KAAK,CACN,CAAC;IAEF,6DAA6D;IAC7D,MAAM,kBAAkB,GAAG,MAAM,QAAQ,CACvC;;;;;;;;;;;;;;cAcU,EACV,CAAC,KAAK,CAAC,EACP,KAAK,CACN,CAAC;IAEF,6CAA6C;IAC7C,IAAI,aAAa,GAA8B,EAAE,CAAC;IAClD,IAAI,CAAC;QACH,aAAa,GAAG,MAAM,QAAQ,CAC5B;;;;;;;;;wDASkD,EAClD,CAAC,KAAK,CAAC,EACP,KAAK,CACN,CAAC;IACJ,CAAC;IAAC,MAAM,CAAC;QACP,gCAAgC;IAClC,CAAC;IAED,MAAM,WAAW,GAAG,MAAM,CAAC,MAAM,CAAC,CAAC,CAAC,EAAE,CAAC,EAAE,EAAE,CAAC,CAAC,GAAG,MAAM,CAAC,CAAC,CAAC,MAAM,CAAC,EAAE,CAAC,CAAC,CAAC;IACrE,MAAM,aAAa,GAAG,kBAAkB,CAAC,MAAM,CAAC,CAAC,CAAC,EAAE,CAAC,EAAE,EAAE,CAAC,CAAC,GAAG,MAAM,CAAC,CAAC,CAAC,aAAa,CAAC,EAAE,CAAC,CAAC,CAAC;IAE1F,OAAO;QACL,eAAe,EAAE,MAAM;QACvB,OAAO,EAAE;YACP,uBAAuB,EAAE,WAAW;YACpC,oBAAoB,EAAE,MAAM,CAAC,MAAM;YACnC,yBAAyB,EAAE,kBAAkB,CAAC,MAAM;YACpD,kBAAkB,EAAE,IAAI,CAAC,KAAK,CAAC,aAAa,GAAG,GAAG,CAAC,GAAG,GAAG;SAC1D;QACD,yBAAyB,EAAE,kBAAkB;QAC7C,cAAc,EAAE,aAAa;KAC9B,CAAC;AACJ,CAAC"}
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+ {"version":3,"file":"agreement-analysis.js","sourceRoot":"","sources":["../../../src/tools/cfo/agreement-analysis.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AACtD,OAAO,EAAE,UAAU,EAAE,sBAAsB,EAAE,MAAM,qBAAqB,CAAC;AAEzE,MAAM,CAAC,KAAK,UAAU,oBAAoB,CAAC,KAAa;IACtD,MAAM,OAAO,GAAG,MAAM,UAAU,CAAC,KAAK,CAAC,CAAC;IACxC,MAAM,GAAG,GAAG,sBAAsB,CAAC,OAAO,CAAC,CAAC;IAC5C,2BAA2B;IAC3B,MAAM,MAAM,GAAG,MAAM,QAAQ,CAC3B;;;;;;;0BAOsB,EACtB,CAAC,KAAK,CAAC,EACP,KAAK,CACN,CAAC;IAEF,6DAA6D;IAC7D,MAAM,kBAAkB,GAAG,MAAM,QAAQ,CACvC;;;;;;;;;;oCAUgC,GAAG;;;;cAIzB,EACV,CAAC,KAAK,CAAC,EACP,KAAK,CACN,CAAC;IAEF,6CAA6C;IAC7C,IAAI,aAAa,GAA8B,EAAE,CAAC;IAClD,IAAI,CAAC;QACH,aAAa,GAAG,MAAM,QAAQ,CAC5B;;;;;;;;;wDASkD,EAClD,CAAC,KAAK,CAAC,EACP,KAAK,CACN,CAAC;IACJ,CAAC;IAAC,MAAM,CAAC;QACP,gCAAgC;IAClC,CAAC;IAED,MAAM,WAAW,GAAG,MAAM,CAAC,MAAM,CAAC,CAAC,CAAC,EAAE,CAAC,EAAE,EAAE,CAAC,CAAC,GAAG,MAAM,CAAC,CAAC,CAAC,MAAM,CAAC,EAAE,CAAC,CAAC,CAAC;IACrE,MAAM,aAAa,GAAG,kBAAkB,CAAC,MAAM,CAAC,CAAC,CAAC,EAAE,CAAC,EAAE,EAAE,CAAC,CAAC,GAAG,MAAM,CAAC,CAAC,CAAC,aAAa,CAAC,EAAE,CAAC,CAAC,CAAC;IAE1F,OAAO;QACL,eAAe,EAAE,MAAM;QACvB,OAAO,EAAE;YACP,uBAAuB,EAAE,WAAW;YACpC,oBAAoB,EAAE,MAAM,CAAC,MAAM;YACnC,yBAAyB,EAAE,kBAAkB,CAAC,MAAM;YACpD,kBAAkB,EAAE,IAAI,CAAC,KAAK,CAAC,aAAa,GAAG,GAAG,CAAC,GAAG,GAAG;SAC1D;QACD,yBAAyB,EAAE,kBAAkB;QAC7C,cAAc,EAAE,aAAa;KAC9B,CAAC;AACJ,CAAC"}
@@ -1 +1 @@
1
- {"version":3,"file":"ticket-deep-dive.d.ts","sourceRoot":"","sources":["../../../src/tools/composite/ticket-deep-dive.ts"],"names":[],"mappings":"AAEA,UAAU,oBAAoB;IAC5B,QAAQ,EAAE,MAAM,CAAC;CAClB;AAED,wBAAsB,iBAAiB,CACrC,KAAK,EAAE,MAAM,EACb,MAAM,EAAE,oBAAoB;;;;;;;;;;;;;;;;;;GA6E7B"}
1
+ {"version":3,"file":"ticket-deep-dive.d.ts","sourceRoot":"","sources":["../../../src/tools/composite/ticket-deep-dive.ts"],"names":[],"mappings":"AAGA,UAAU,oBAAoB;IAC5B,QAAQ,EAAE,MAAM,CAAC;CAClB;AAED,wBAAsB,iBAAiB,CACrC,KAAK,EAAE,MAAM,EACb,MAAM,EAAE,oBAAoB;;;;;;;;;;;;;;;;;;GAiF7B"}
@@ -1,14 +1,18 @@
1
1
  import { queryRLS } from "../../db/gateway-client.js";
2
+ import { getFilters, buildTicketFilter, buildTimeEntriesFilter } from "../../db/filters.js";
2
3
  export async function getTicketDeepDive(mspId, params) {
4
+ const filters = await getFilters(mspId);
5
+ const tf = buildTicketFilter(filters, { tableAlias: "tl", includeTechnicianFilter: false });
6
+ const tef = buildTimeEntriesFilter(filters);
3
7
  const [ticket, aiSummary, timeEntries, sentiment, budget] = await Promise.all([
4
- // Core ticket data
5
- queryRLS(`SELECT ticket_id, company_name, summary, status, priority_name,
6
- owner_name, board_name, agreement_type,
7
- entered_date::text, responded_date::text, closed_date::text,
8
- resolution_minutes, response_minutes, is_closed, is_resolved,
9
- sla_status
10
- FROM ticket_lifecycle
11
- WHERE msp_id = $1 AND ticket_id = $2`, [mspId, params.ticketId], mspId),
8
+ // Core ticket data — validate ticket belongs to allowed board
9
+ queryRLS(`SELECT tl.ticket_id, tl.company_name, tl.summary, tl.status, tl.priority_name,
10
+ tl.owner_name, tl.board_name, tl.agreement_type,
11
+ tl.entered_date::text, tl.responded_date::text, tl.closed_date::text,
12
+ tl.resolution_minutes, tl.response_minutes, tl.is_closed, tl.is_resolved,
13
+ tl.sla_status
14
+ FROM ticket_lifecycle tl
15
+ WHERE tl.msp_id = $1 AND tl.ticket_id = $2 ${tf}`, [mspId, params.ticketId], mspId),
12
16
  // AI analysis
13
17
  queryRLS(`SELECT problem_statement as problem_summary, ai_summary,
14
18
  ticket_classification, root_cause as root_cause_analysis,
@@ -19,9 +23,9 @@ export async function getTicketDeepDive(mspId, params) {
19
23
  queryRLS(`SELECT member_name as technician, actual_hours, billable_hours,
20
24
  hourly_rate, (actual_hours * COALESCE(hourly_rate, 0))::numeric as cost,
21
25
  notes_text as description
22
- FROM time_entries
23
- WHERE msp_id = $1 AND ticket_id = $2
24
- ORDER BY date_worked DESC`, [mspId, params.ticketId], mspId),
26
+ FROM time_entries te
27
+ WHERE te.msp_id = $1 AND te.ticket_id = $2 ${tef}
28
+ ORDER BY te.date_worked DESC`, [mspId, params.ticketId], mspId),
25
29
  // Sentiment
26
30
  queryRLS(`SELECT AVG(sentiment_score)::numeric as avg_sentiment,
27
31
  COUNT(*)::int as note_count
@@ -1 +1 @@
1
- {"version":3,"file":"ticket-deep-dive.js","sourceRoot":"","sources":["../../../src/tools/composite/ticket-deep-dive.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AAMtD,MAAM,CAAC,KAAK,UAAU,iBAAiB,CACrC,KAAa,EACb,MAA4B;IAE5B,MAAM,CAAC,MAAM,EAAE,SAAS,EAAE,WAAW,EAAE,SAAS,EAAE,MAAM,CAAC,GACvD,MAAM,OAAO,CAAC,GAAG,CAAC;QAChB,mBAAmB;QACnB,QAAQ,CACN;;;;;;8CAMsC,EACtC,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN;QAED,cAAc;QACd,QAAQ,CACN;;;;8CAIsC,EACtC,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN;QAED,eAAe;QACf,QAAQ,CACN;;;;;mCAK2B,EAC3B,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN;QAED,YAAY;QACZ,QAAQ,CACN;;;8CAGsC,EACtC,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN;QAED,gBAAgB;QAChB,QAAQ,CACN;;;iBAGS,EACT,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN;KACF,CAAC,CAAC;IAEL,IAAI,MAAM,CAAC,MAAM,KAAK,CAAC,EAAE,CAAC;QACxB,OAAO,EAAE,KAAK,EAAE,KAAK,EAAE,OAAO,EAAE,WAAW,MAAM,CAAC,QAAQ,YAAY,EAAE,CAAC;IAC3E,CAAC;IAED,OAAO;QACL,KAAK,EAAE,IAAI;QACX,MAAM,EAAE,MAAM,CAAC,CAAC,CAAC;QACjB,WAAW,EAAE,SAAS,CAAC,CAAC,CAAC,IAAI,IAAI;QACjC,YAAY,EAAE,WAAW;QACzB,WAAW,EAAE,WAAW,CAAC,MAAM,CAC7B,CAAC,GAAG,EAAE,CAAC,EAAE,EAAE,CAAC,GAAG,GAAG,CAAE,CAAC,CAAC,YAAuB,IAAI,CAAC,CAAC,EACnD,CAAC,CACF;QACD,SAAS,EAAE,SAAS,CAAC,CAAC,CAAC,IAAI,IAAI;QAC/B,MAAM,EAAE,MAAM,CAAC,CAAC,CAAC,IAAI,IAAI;KAC1B,CAAC;AACJ,CAAC"}
1
+ {"version":3,"file":"ticket-deep-dive.js","sourceRoot":"","sources":["../../../src/tools/composite/ticket-deep-dive.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AACtD,OAAO,EAAE,UAAU,EAAE,iBAAiB,EAAE,sBAAsB,EAAE,MAAM,qBAAqB,CAAC;AAM5F,MAAM,CAAC,KAAK,UAAU,iBAAiB,CACrC,KAAa,EACb,MAA4B;IAE5B,MAAM,OAAO,GAAG,MAAM,UAAU,CAAC,KAAK,CAAC,CAAC;IACxC,MAAM,EAAE,GAAG,iBAAiB,CAAC,OAAO,EAAE,EAAE,UAAU,EAAE,IAAI,EAAE,uBAAuB,EAAE,KAAK,EAAE,CAAC,CAAC;IAC5F,MAAM,GAAG,GAAG,sBAAsB,CAAC,OAAO,CAAC,CAAC;IAE5C,MAAM,CAAC,MAAM,EAAE,SAAS,EAAE,WAAW,EAAE,SAAS,EAAE,MAAM,CAAC,GACvD,MAAM,OAAO,CAAC,GAAG,CAAC;QAChB,8DAA8D;QAC9D,QAAQ,CACN;;;;;;sDAM8C,EAAE,EAAE,EAClD,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN;QAED,cAAc;QACd,QAAQ,CACN;;;;8CAIsC,EACtC,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN;QAED,eAAe;QACf,QAAQ,CACN;;;;sDAI8C,GAAG;sCACnB,EAC9B,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN;QAED,YAAY;QACZ,QAAQ,CACN;;;8CAGsC,EACtC,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN;QAED,gBAAgB;QAChB,QAAQ,CACN;;;iBAGS,EACT,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,CAAC,EACxB,KAAK,CACN;KACF,CAAC,CAAC;IAEL,IAAI,MAAM,CAAC,MAAM,KAAK,CAAC,EAAE,CAAC;QACxB,OAAO,EAAE,KAAK,EAAE,KAAK,EAAE,OAAO,EAAE,WAAW,MAAM,CAAC,QAAQ,YAAY,EAAE,CAAC;IAC3E,CAAC;IAED,OAAO;QACL,KAAK,EAAE,IAAI;QACX,MAAM,EAAE,MAAM,CAAC,CAAC,CAAC;QACjB,WAAW,EAAE,SAAS,CAAC,CAAC,CAAC,IAAI,IAAI;QACjC,YAAY,EAAE,WAAW;QACzB,WAAW,EAAE,WAAW,CAAC,MAAM,CAC7B,CAAC,GAAG,EAAE,CAAC,EAAE,EAAE,CAAC,GAAG,GAAG,CAAE,CAAC,CAAC,YAAuB,IAAI,CAAC,CAAC,EACnD,CAAC,CACF;QACD,SAAS,EAAE,SAAS,CAAC,CAAC,CAAC,IAAI,IAAI;QAC/B,MAAM,EAAE,MAAM,CAAC,CAAC,CAAC,IAAI,IAAI;KAC1B,CAAC;AACJ,CAAC"}
@@ -1 +1 @@
1
- {"version":3,"file":"recommendations.d.ts","sourceRoot":"","sources":["../../../src/tools/qbr/recommendations.ts"],"names":[],"mappings":"AAGA,UAAU,qBAAqB;IAC7B,QAAQ,EAAE,MAAM,CAAC;IACjB,MAAM,EAAE,MAAM,CAAC;CAChB;AAED,wBAAsB,kBAAkB,CAAC,KAAK,EAAE,MAAM,EAAE,MAAM,EAAE,qBAAqB,gBAkGpF"}
1
+ {"version":3,"file":"recommendations.d.ts","sourceRoot":"","sources":["../../../src/tools/qbr/recommendations.ts"],"names":[],"mappings":"AAIA,UAAU,qBAAqB;IAC7B,QAAQ,EAAE,MAAM,CAAC;IACjB,MAAM,EAAE,MAAM,CAAC;CAChB;AAED,wBAAsB,kBAAkB,CAAC,KAAK,EAAE,MAAM,EAAE,MAAM,EAAE,qBAAqB,gBAqGpF"}
@@ -1,6 +1,9 @@
1
1
  import { queryRLS } from "../../db/gateway-client.js";
2
2
  import { chatCompletion } from "../../db/azure-openai.js";
3
+ import { getFilters, buildCompanyExclusionFilter } from "../../db/filters.js";
3
4
  export async function qbrRecommendations(mspId, params) {
5
+ const filters = await getFilters(mspId);
6
+ const cf = buildCompanyExclusionFilter(filters, { tableAlias: "bc" });
4
7
  // Gather key signals across all areas
5
8
  const [health, sla, patterns, billing, techPerf] = await Promise.all([
6
9
  queryRLS(`SELECT COUNT(*)::int as total,
@@ -23,10 +26,10 @@ export async function qbrRecommendations(mspId, params) {
23
26
  LIMIT 3`, [mspId], mspId),
24
27
  queryRLS(`SELECT COUNT(DISTINCT ticket_id)::int as tickets,
25
28
  COALESCE(SUM(billable_amount), 0)::numeric as dollars
26
- FROM agents.billing_classifications
27
- WHERE msp_id::uuid = $1::uuid
28
- AND classification = 'out_of_scope' AND billable_amount > 0
29
- AND resolved_date >= $2::date AND resolved_date <= $3::date`, [mspId, params.fromDate, params.toDate], mspId),
29
+ FROM agents.billing_classifications bc
30
+ WHERE bc.msp_id::uuid = $1::uuid
31
+ AND bc.classification = 'out_of_scope' AND bc.billable_amount > 0
32
+ AND bc.resolved_date >= $2::date AND bc.resolved_date <= $3::date ${cf}`, [mspId, params.fromDate, params.toDate], mspId),
30
33
  queryRLS(`SELECT technician_name, AVG(quality_points)::numeric as avg_dq
31
34
  FROM analytics.technician_dq_leaderboard_daily
32
35
  WHERE msp_id = $1 AND calculation_date >= $2::date AND calculation_date <= $3::date
@@ -1 +1 @@
1
- {"version":3,"file":"recommendations.js","sourceRoot":"","sources":["../../../src/tools/qbr/recommendations.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AACtD,OAAO,EAAE,cAAc,EAAE,MAAM,0BAA0B,CAAC;AAO1D,MAAM,CAAC,KAAK,UAAU,kBAAkB,CAAC,KAAa,EAAE,MAA6B;IACnF,sCAAsC;IACtC,MAAM,CAAC,MAAM,EAAE,GAAG,EAAE,QAAQ,EAAE,OAAO,EAAE,QAAQ,CAAC,GAAG,MAAM,OAAO,CAAC,GAAG,CAAC;QACnE,QAAQ,CACN;;;;iFAI2E,EAC3E,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,EAAE,MAAM,CAAC,MAAM,CAAC,EACvC,KAAK,CACN;QACD,QAAQ,CACN;;;;;;;6EAOuE,EACvE,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,EAAE,MAAM,CAAC,MAAM,CAAC,EACvC,KAAK,CACN;QACD,QAAQ,CACN;;;;eAIS,EACT,CAAC,KAAK,CAAC,EACP,KAAK,CACN;QACD,QAAQ,CACN;;;;;qEAK+D,EAC/D,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,EAAE,MAAM,CAAC,MAAM,CAAC,EACvC,KAAK,CACN;QACD,QAAQ,CACN;;;;;;eAMS,EACT,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,EAAE,MAAM,CAAC,MAAM,CAAC,EACvC,KAAK,CACN;KACF,CAAC,CAAC;IAEH,MAAM,CAAC,GAAG,MAAM,CAAC,CAAC,CAAC,IAAI,EAAE,CAAC;IAC1B,MAAM,CAAC,GAAG,GAAG,CAAC,CAAC,CAAC,IAAI,EAAE,CAAC;IACvB,MAAM,CAAC,GAAG,OAAO,CAAC,CAAC,CAAC,IAAI,EAAE,CAAC;IAE3B,MAAM,MAAM,GAAG,MAAM,cAAc,CAAC;QAClC,QAAQ,EAAE;YACR;gBACE,IAAI,EAAE,QAAQ;gBACd,OAAO,EAAE;;;;;wBAKO;aACjB;YACD;gBACE,IAAI,EAAE,MAAM;gBACZ,OAAO,EAAE,YAAY,MAAM,CAAC,QAAQ,OAAO,MAAM,CAAC,MAAM;;iBAE/C,CAAC,CAAC,KAAK,cAAc,CAAC,CAAC,QAAQ,cAAc,CAAC,CAAC,OAAO;OAChE,CAAC,CAAC,cAAc,iBAAiB,CAAC,CAAC,QAAQ,oBAAoB,CAAC,CAAC,KAAK;gBAC7D,QAAQ,CAAC,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,GAAG,CAAC,CAAC,YAAY,KAAK,CAAC,CAAC,YAAY,aAAa,CAAC,CAAC,gBAAgB,WAAW,CAAC,CAAC,IAAI,CAAC,IAAI,CAAC,IAAI,sBAAsB;YAC5I,CAAC,CAAC,OAAO,uBAAuB,CAAC,CAAC,OAAO;sBAC/B,QAAQ,CAAC,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,GAAG,CAAC,CAAC,eAAe,KAAK,CAAC,CAAC,MAAM,OAAO,CAAC,CAAC,IAAI,CAAC,IAAI,CAAC,IAAI,eAAe;;iDAEhE;aAC1C;SACF;QACD,SAAS,EAAE,GAAG;QACd,WAAW,EAAE,GAAG;KACjB,CAAC,CAAC;IAEH,IAAI,CAAC;QACH,OAAO,IAAI,CAAC,KAAK,CAAC,MAAM,CAAC,OAAO,CAAC,CAAC;IACpC,CAAC;IAAC,MAAM,CAAC;QACP,OAAO;YACL,iBAAiB,EAAE,EAAE;YACrB,cAAc,EAAE,EAAE;YAClB,cAAc,EAAE,EAAE;YAClB,SAAS,EAAE,MAAM,CAAC,OAAO;SAC1B,CAAC;IACJ,CAAC;AACH,CAAC"}
1
+ {"version":3,"file":"recommendations.js","sourceRoot":"","sources":["../../../src/tools/qbr/recommendations.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AACtD,OAAO,EAAE,cAAc,EAAE,MAAM,0BAA0B,CAAC;AAC1D,OAAO,EAAE,UAAU,EAAE,2BAA2B,EAAqB,MAAM,qBAAqB,CAAC;AAOjG,MAAM,CAAC,KAAK,UAAU,kBAAkB,CAAC,KAAa,EAAE,MAA6B;IACnF,MAAM,OAAO,GAAG,MAAM,UAAU,CAAC,KAAK,CAAC,CAAC;IACxC,MAAM,EAAE,GAAG,2BAA2B,CAAC,OAAO,EAAE,EAAE,UAAU,EAAE,IAAI,EAAE,CAAC,CAAC;IAEtE,sCAAsC;IACtC,MAAM,CAAC,MAAM,EAAE,GAAG,EAAE,QAAQ,EAAE,OAAO,EAAE,QAAQ,CAAC,GAAG,MAAM,OAAO,CAAC,GAAG,CAAC;QACnE,QAAQ,CACN;;;;iFAI2E,EAC3E,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,EAAE,MAAM,CAAC,MAAM,CAAC,EACvC,KAAK,CACN;QACD,QAAQ,CACN;;;;;;;6EAOuE,EACvE,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,EAAE,MAAM,CAAC,MAAM,CAAC,EACvC,KAAK,CACN;QACD,QAAQ,CACN;;;;eAIS,EACT,CAAC,KAAK,CAAC,EACP,KAAK,CACN;QACD,QAAQ,CACN;;;;;6EAKuE,EAAE,EAAE,EAC3E,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,EAAE,MAAM,CAAC,MAAM,CAAC,EACvC,KAAK,CACN;QACD,QAAQ,CACN;;;;;;eAMS,EACT,CAAC,KAAK,EAAE,MAAM,CAAC,QAAQ,EAAE,MAAM,CAAC,MAAM,CAAC,EACvC,KAAK,CACN;KACF,CAAC,CAAC;IAEH,MAAM,CAAC,GAAG,MAAM,CAAC,CAAC,CAAC,IAAI,EAAE,CAAC;IAC1B,MAAM,CAAC,GAAG,GAAG,CAAC,CAAC,CAAC,IAAI,EAAE,CAAC;IACvB,MAAM,CAAC,GAAG,OAAO,CAAC,CAAC,CAAC,IAAI,EAAE,CAAC;IAE3B,MAAM,MAAM,GAAG,MAAM,cAAc,CAAC;QAClC,QAAQ,EAAE;YACR;gBACE,IAAI,EAAE,QAAQ;gBACd,OAAO,EAAE;;;;;wBAKO;aACjB;YACD;gBACE,IAAI,EAAE,MAAM;gBACZ,OAAO,EAAE,YAAY,MAAM,CAAC,QAAQ,OAAO,MAAM,CAAC,MAAM;;iBAE/C,CAAC,CAAC,KAAK,cAAc,CAAC,CAAC,QAAQ,cAAc,CAAC,CAAC,OAAO;OAChE,CAAC,CAAC,cAAc,iBAAiB,CAAC,CAAC,QAAQ,oBAAoB,CAAC,CAAC,KAAK;gBAC7D,QAAQ,CAAC,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,GAAG,CAAC,CAAC,YAAY,KAAK,CAAC,CAAC,YAAY,aAAa,CAAC,CAAC,gBAAgB,WAAW,CAAC,CAAC,IAAI,CAAC,IAAI,CAAC,IAAI,sBAAsB;YAC5I,CAAC,CAAC,OAAO,uBAAuB,CAAC,CAAC,OAAO;sBAC/B,QAAQ,CAAC,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,GAAG,CAAC,CAAC,eAAe,KAAK,CAAC,CAAC,MAAM,OAAO,CAAC,CAAC,IAAI,CAAC,IAAI,CAAC,IAAI,eAAe;;iDAEhE;aAC1C;SACF;QACD,SAAS,EAAE,GAAG;QACd,WAAW,EAAE,GAAG;KACjB,CAAC,CAAC;IAEH,IAAI,CAAC;QACH,OAAO,IAAI,CAAC,KAAK,CAAC,MAAM,CAAC,OAAO,CAAC,CAAC;IACpC,CAAC;IAAC,MAAM,CAAC;QACP,OAAO;YACL,iBAAiB,EAAE,EAAE;YACrB,cAAc,EAAE,EAAE;YAClB,cAAc,EAAE,EAAE;YAClB,SAAS,EAAE,MAAM,CAAC,OAAO;SAC1B,CAAC;IACJ,CAAC;AACH,CAAC"}
@@ -1 +1 @@
1
- {"version":3,"file":"top-issues.d.ts","sourceRoot":"","sources":["../../../src/tools/qbr/top-issues.ts"],"names":[],"mappings":"AAEA,UAAU,eAAe;IACvB,QAAQ,EAAE,MAAM,CAAC;IACjB,MAAM,EAAE,MAAM,CAAC;CAChB;AAED,wBAAsB,YAAY,CAAC,KAAK,EAAE,MAAM,EAAE,MAAM,EAAE,eAAe;;;;;GA6CxE"}
1
+ {"version":3,"file":"top-issues.d.ts","sourceRoot":"","sources":["../../../src/tools/qbr/top-issues.ts"],"names":[],"mappings":"AAGA,UAAU,eAAe;IACvB,QAAQ,EAAE,MAAM,CAAC;IACjB,MAAM,EAAE,MAAM,CAAC;CAChB;AAED,wBAAsB,YAAY,CAAC,KAAK,EAAE,MAAM,EAAE,MAAM,EAAE,eAAe;;;;;GA+CxE"}
@@ -1,5 +1,8 @@
1
1
  import { queryRLS } from "../../db/gateway-client.js";
2
+ import { getFilters, buildCompanyExclusionFilter } from "../../db/filters.js";
2
3
  export async function qbrTopIssues(mspId, params) {
4
+ const filters = await getFilters(mspId);
5
+ const cf = buildCompanyExclusionFilter(filters, { tableAlias: "rc" });
3
6
  let patterns = [];
4
7
  try {
5
8
  patterns = await queryRLS(`SELECT pattern_name, ticket_count, affected_clients, root_cause_category
@@ -14,12 +17,12 @@ export async function qbrTopIssues(mspId, params) {
14
17
  }
15
18
  let rootCauses = [];
16
19
  try {
17
- rootCauses = await queryRLS(`SELECT root_cause_category as category,
20
+ rootCauses = await queryRLS(`SELECT rc.root_cause_category as category,
18
21
  COUNT(*)::int as count
19
- FROM root_cause_ticket_classifier
20
- WHERE msp_id = $1
21
- AND root_cause_category IS NOT NULL
22
- GROUP BY root_cause_category
22
+ FROM root_cause_ticket_classifier rc
23
+ WHERE rc.msp_id = $1
24
+ AND rc.root_cause_category IS NOT NULL ${cf}
25
+ GROUP BY rc.root_cause_category
23
26
  ORDER BY count DESC
24
27
  LIMIT 10`, [mspId], mspId);
25
28
  }
@@ -1 +1 @@
1
- {"version":3,"file":"top-issues.js","sourceRoot":"","sources":["../../../src/tools/qbr/top-issues.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AAOtD,MAAM,CAAC,KAAK,UAAU,YAAY,CAAC,KAAa,EAAE,MAAuB;IACvE,IAAI,QAAQ,GAA8B,EAAE,CAAC;IAC7C,IAAI,CAAC;QACH,QAAQ,GAAG,MAAM,QAAQ,CACvB;;;;;gBAKU,EACV,CAAC,KAAK,CAAC,EACP,KAAK,CACN,CAAC;IACJ,CAAC;IAAC,MAAM,CAAC;QACP,wEAAwE;IAC1E,CAAC;IAED,IAAI,UAAU,GAA8B,EAAE,CAAC;IAC/C,IAAI,CAAC;QACH,UAAU,GAAG,MAAM,QAAQ,CACzB;;;;;;;gBAOU,EACV,CAAC,KAAK,CAAC,EACP,KAAK,CACN,CAAC;IACJ,CAAC;IAAC,MAAM,CAAC;QACP,oBAAoB;IACtB,CAAC;IAED,MAAM,KAAK,GAAG,UAAU,CAAC,MAAM,CAAC,CAAC,GAAG,EAAE,CAAC,EAAE,EAAE,CAAC,GAAG,GAAG,MAAM,CAAC,CAAC,CAAC,KAAK,CAAC,EAAE,CAAC,CAAC,CAAC;IACtE,MAAM,iBAAiB,GAAG,UAAU,CAAC,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,CAAC;QAC/C,GAAG,CAAC;QACJ,UAAU,EAAE,KAAK,GAAG,CAAC,CAAC,CAAC,CAAC,IAAI,CAAC,KAAK,CAAC,CAAC,MAAM,CAAC,CAAC,CAAC,KAAK,CAAC,GAAG,KAAK,CAAC,GAAG,IAAI,CAAC,GAAG,EAAE,CAAC,CAAC,CAAC,CAAC;KAC9E,CAAC,CAAC,CAAC;IAEJ,OAAO;QACL,QAAQ;QACR,WAAW,EAAE,iBAAiB;KAC/B,CAAC;AACJ,CAAC"}
1
+ {"version":3,"file":"top-issues.js","sourceRoot":"","sources":["../../../src/tools/qbr/top-issues.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,4BAA4B,CAAC;AACtD,OAAO,EAAE,UAAU,EAAE,2BAA2B,EAAE,MAAM,qBAAqB,CAAC;AAO9E,MAAM,CAAC,KAAK,UAAU,YAAY,CAAC,KAAa,EAAE,MAAuB;IACvE,MAAM,OAAO,GAAG,MAAM,UAAU,CAAC,KAAK,CAAC,CAAC;IACxC,MAAM,EAAE,GAAG,2BAA2B,CAAC,OAAO,EAAE,EAAE,UAAU,EAAE,IAAI,EAAE,CAAC,CAAC;IACtE,IAAI,QAAQ,GAA8B,EAAE,CAAC;IAC7C,IAAI,CAAC;QACH,QAAQ,GAAG,MAAM,QAAQ,CACvB;;;;;gBAKU,EACV,CAAC,KAAK,CAAC,EACP,KAAK,CACN,CAAC;IACJ,CAAC;IAAC,MAAM,CAAC;QACP,wEAAwE;IAC1E,CAAC;IAED,IAAI,UAAU,GAA8B,EAAE,CAAC;IAC/C,IAAI,CAAC;QACH,UAAU,GAAG,MAAM,QAAQ,CACzB;;;;kDAI4C,EAAE;;;gBAGpC,EACV,CAAC,KAAK,CAAC,EACP,KAAK,CACN,CAAC;IACJ,CAAC;IAAC,MAAM,CAAC;QACP,oBAAoB;IACtB,CAAC;IAED,MAAM,KAAK,GAAG,UAAU,CAAC,MAAM,CAAC,CAAC,GAAG,EAAE,CAAC,EAAE,EAAE,CAAC,GAAG,GAAG,MAAM,CAAC,CAAC,CAAC,KAAK,CAAC,EAAE,CAAC,CAAC,CAAC;IACtE,MAAM,iBAAiB,GAAG,UAAU,CAAC,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,CAAC;QAC/C,GAAG,CAAC;QACJ,UAAU,EAAE,KAAK,GAAG,CAAC,CAAC,CAAC,CAAC,IAAI,CAAC,KAAK,CAAC,CAAC,MAAM,CAAC,CAAC,CAAC,KAAK,CAAC,GAAG,KAAK,CAAC,GAAG,IAAI,CAAC,GAAG,EAAE,CAAC,CAAC,CAAC,CAAC;KAC9E,CAAC,CAAC,CAAC;IAEJ,OAAO;QACL,QAAQ;QACR,WAAW,EAAE,iBAAiB;KAC/B,CAAC;AACJ,CAAC"}
package/package.json CHANGED
@@ -1,6 +1,6 @@
1
1
  {
2
2
  "name": "untrap-mcp",
3
- "version": "0.2.5",
3
+ "version": "0.2.7",
4
4
  "description": "Untrap MCP Server — AI-powered MSP analytics via Claude Desktop",
5
5
  "type": "module",
6
6
  "main": "dist/index.js",