ultra_cart_rest_api_v2 3.10.184 → 3.10.185

package/docs/ConversationApi.md

@@ -7,6 +7,14 @@ Method | HTTP request | Description
 [**deleteConversationCannedMessage**](ConversationApi.md#deleteConversationCannedMessage) | **DELETE** /conversation/canned_messages/{conversation_canned_message_oid} | Delete a conversation canned message
 [**deleteDepartment**](ConversationApi.md#deleteDepartment) | **DELETE** /conversation/departments/{conversation_department_oid} | Delete a conversation department
 [**deleteEngagement**](ConversationApi.md#deleteEngagement) | **DELETE** /conversation/engagements/{conversation_engagement_oid} | Delete a conversation engagement
+[**deletePbxAgent**](ConversationApi.md#deletePbxAgent) | **DELETE** /conversation/pbx/agent/{conversationPbxAgentUuid} | Delete pbx agent
+[**deletePbxAudio**](ConversationApi.md#deletePbxAudio) | **DELETE** /conversation/pbx/audio/{conversationPbxAudioUuid} | Delete pbx audio
+[**deletePbxMenu**](ConversationApi.md#deletePbxMenu) | **DELETE** /conversation/pbx/menu/{conversationPbxMenuUuid} | Delete pbx menu
+[**deletePbxPhoneNumber**](ConversationApi.md#deletePbxPhoneNumber) | **DELETE** /conversation/pbx/phone_number/{conversationPbxPhoneNumberUuid} | Delete pbx phoneNumber
+[**deletePbxQueue**](ConversationApi.md#deletePbxQueue) | **DELETE** /conversation/pbx/queue/{conversationPbxQueueUuid} | Delete pbx queue
+[**deletePbxTimeBased**](ConversationApi.md#deletePbxTimeBased) | **DELETE** /conversation/pbx/time_based/{conversationPbxTimeBasedUuid} | Delete pbx timeBased
+[**deletePbxTimeRange**](ConversationApi.md#deletePbxTimeRange) | **DELETE** /conversation/pbx/time_range/{conversationPbxTimeRangeUuid} | Delete pbx timeRange
+[**deletePbxVoicemailMailbox**](ConversationApi.md#deletePbxVoicemailMailbox) | **DELETE** /conversation/pbx/voicemail_mailbox/{conversationPbxVoicemailMailboxUuid} | Delete pbx voicemailMailbox
 [**getAgentKeepAlive**](ConversationApi.md#getAgentKeepAlive) | **GET** /conversation/agent/keepalive | Agent keep alive
 [**getAgentProfile**](ConversationApi.md#getAgentProfile) | **GET** /conversation/agent/profile | Get agent profile
 [**getAgentWebsocketAuthorization**](ConversationApi.md#getAgentWebsocketAuthorization) | **PUT** /conversation/agent/auth | Get agent websocket authorization
@@ -19,15 +27,41 @@ Method | HTTP request | Description
 [**getConversationEngagements**](ConversationApi.md#getConversationEngagements) | **GET** /conversation/engagements | Retrieve a list of engagements ordered by name
 [**getConversationMessages**](ConversationApi.md#getConversationMessages) | **GET** /conversation/conversations/{conversation_uuid}/messages/{since} | Retrieve conversation messages
 [**getConversationMultimediaUploadUrl**](ConversationApi.md#getConversationMultimediaUploadUrl) | **GET** /conversation/upload_url/{extension} | Get a presigned conversation multimedia upload URL
+[**getConversationPbxAudioUploadUrl**](ConversationApi.md#getConversationPbxAudioUploadUrl) | **GET** /conversation/pbx/audio/upload_url/{extension} | Get a pre-signed conversation multimedia upload URL
+[**getConversationPbxCustomerSnapshot**](ConversationApi.md#getConversationPbxCustomerSnapshot) | **POST** /conversation/pbx/customer_snapshot | Get orders and customer information for a phone number
 [**getConversationPermissions**](ConversationApi.md#getConversationPermissions) | **GET** /conversation/permissions | Retrieve conversation permissions
 [**getConversationWebchatQueueStatuses**](ConversationApi.md#getConversationWebchatQueueStatuses) | **GET** /conversation/conversations/queues/statuses | Retrieve a conversation webchat queue statuses
 [**getConversations**](ConversationApi.md#getConversations) | **GET** /conversation/conversations | Retrieve a list of conversation summaries newest to oldest
 [**getConversationsAutocomplete**](ConversationApi.md#getConversationsAutocomplete) | **POST** /conversation/conversations/autocomplete | Retrieve a list of matching terms for a search field
 [**getConversationsSearch**](ConversationApi.md#getConversationsSearch) | **POST** /conversation/conversations/search | Search conversations
 [**getLocationsForEngagement**](ConversationApi.md#getLocationsForEngagement) | **POST** /conversation/locations | Get location data for engagement configuration
+[**getPbxAgent**](ConversationApi.md#getPbxAgent) | **GET** /conversation/pbx/agent/{conversationPbxAgentUuid} | Get pbx agent
+[**getPbxAgents**](ConversationApi.md#getPbxAgents) | **GET** /conversation/pbx/agent | Get pbx agents
+[**getPbxAudio**](ConversationApi.md#getPbxAudio) | **GET** /conversation/pbx/audio/{conversationPbxAudioUuid} | Get pbx audio
+[**getPbxAudios**](ConversationApi.md#getPbxAudios) | **GET** /conversation/pbx/audio | Get pbx audios
+[**getPbxMenu**](ConversationApi.md#getPbxMenu) | **GET** /conversation/pbx/menu/{conversationPbxMenuUuid} | Get pbx menu
+[**getPbxMenus**](ConversationApi.md#getPbxMenus) | **GET** /conversation/pbx/menu | Get pbx menus
+[**getPbxPhoneNumber**](ConversationApi.md#getPbxPhoneNumber) | **GET** /conversation/pbx/phone_number/{conversationPbxPhoneNumberUuid} | Get pbx phoneNumber
+[**getPbxPhoneNumbers**](ConversationApi.md#getPbxPhoneNumbers) | **GET** /conversation/pbx/phone_number | Get pbx phoneNumbers
+[**getPbxQueue**](ConversationApi.md#getPbxQueue) | **GET** /conversation/pbx/queue/{conversationPbxQueueUuid} | Get pbx queue
+[**getPbxQueues**](ConversationApi.md#getPbxQueues) | **GET** /conversation/pbx/queue | Get pbx queues
+[**getPbxTimeBased**](ConversationApi.md#getPbxTimeBased) | **GET** /conversation/pbx/time_based/{conversationPbxTimeBasedUuid} | Get pbx timeBased
+[**getPbxTimeBaseds**](ConversationApi.md#getPbxTimeBaseds) | **GET** /conversation/pbx/time_based | Get pbx timeBaseds
+[**getPbxTimeRange**](ConversationApi.md#getPbxTimeRange) | **GET** /conversation/pbx/time_range/{conversationPbxTimeRangeUuid} | Get pbx timeRange
+[**getPbxTimeRanges**](ConversationApi.md#getPbxTimeRanges) | **GET** /conversation/pbx/time_range | Get pbx timeRanges
+[**getPbxVoicemailMailbox**](ConversationApi.md#getPbxVoicemailMailbox) | **GET** /conversation/pbx/voicemail_mailbox/{conversationPbxVoicemailMailboxUuid} | Get pbx voicemailMailbox
+[**getPbxVoicemailMailboxes**](ConversationApi.md#getPbxVoicemailMailboxes) | **GET** /conversation/pbx/voicemail_mailbox | Get pbx voicemailMailboxes
 [**insertConversationCannedMessage**](ConversationApi.md#insertConversationCannedMessage) | **POST** /conversation/canned_messages | Insert a canned message
 [**insertConversationDepartment**](ConversationApi.md#insertConversationDepartment) | **POST** /conversation/departments | Insert a department
 [**insertConversationEngagement**](ConversationApi.md#insertConversationEngagement) | **POST** /conversation/engagements | Insert a engagement
+[**insertPbxAgent**](ConversationApi.md#insertPbxAgent) | **POST** /conversation/pbx/agent | Insert pbx agent
+[**insertPbxAudio**](ConversationApi.md#insertPbxAudio) | **POST** /conversation/pbx/audio | Insert pbx audio
+[**insertPbxMenu**](ConversationApi.md#insertPbxMenu) | **POST** /conversation/pbx/menu | Insert pbx menu
+[**insertPbxPhoneNumber**](ConversationApi.md#insertPbxPhoneNumber) | **POST** /conversation/pbx/phone_number | Insert pbx phoneNumber
+[**insertPbxQueue**](ConversationApi.md#insertPbxQueue) | **POST** /conversation/pbx/queue | Insert pbx queue
+[**insertPbxTimeBased**](ConversationApi.md#insertPbxTimeBased) | **POST** /conversation/pbx/time_based | Insert pbx timeBased
+[**insertPbxTimeRange**](ConversationApi.md#insertPbxTimeRange) | **POST** /conversation/pbx/time_range | Insert pbx timeRange
+[**insertPbxVoicemailMailbox**](ConversationApi.md#insertPbxVoicemailMailbox) | **POST** /conversation/pbx/voicemail_mailbox | Insert pbx voicemailMailbox
 [**joinConversation**](ConversationApi.md#joinConversation) | **PUT** /conversation/conversations/{conversation_uuid}/join | Join a conversation
 [**leaveConversation**](ConversationApi.md#leaveConversation) | **DELETE** /conversation/conversations/{conversation_uuid}/leave | Leave a conversation
 [**markReadConversation**](ConversationApi.md#markReadConversation) | **PUT** /conversation/conversations/{conversation_uuid}/markread | Mark a conversation as read
@@ -39,6 +73,14 @@ Method | HTTP request | Description
 [**updateConversationDepartment**](ConversationApi.md#updateConversationDepartment) | **PUT** /conversation/departments/{conversation_department_oid} | Update a department
 [**updateConversationEngagement**](ConversationApi.md#updateConversationEngagement) | **PUT** /conversation/engagements/{conversation_engagement_oid} | Update a engagement
 [**updateConversationWebchatQueueStatus**](ConversationApi.md#updateConversationWebchatQueueStatus) | **PUT** /conversation/conversations/queues/{queue_name}/status | Update status within the queue
+[**updatePbxAgent**](ConversationApi.md#updatePbxAgent) | **PUT** /conversation/pbx/agent/{conversationPbxAgentUuid} | Update pbx agent
+[**updatePbxAudio**](ConversationApi.md#updatePbxAudio) | **PUT** /conversation/pbx/audio/{conversationPbxAudioUuid} | Update pbx audio
+[**updatePbxMenu**](ConversationApi.md#updatePbxMenu) | **PUT** /conversation/pbx/menu/{conversationPbxMenuUuid} | Update pbx menu
+[**updatePbxPhoneNumber**](ConversationApi.md#updatePbxPhoneNumber) | **PUT** /conversation/pbx/phone_number/{conversationPbxPhoneNumberUuid} | Update pbx phoneNumber
+[**updatePbxQueue**](ConversationApi.md#updatePbxQueue) | **PUT** /conversation/pbx/queue/{conversationPbxQueueUuid} | Update pbx queue
+[**updatePbxTimeBased**](ConversationApi.md#updatePbxTimeBased) | **PUT** /conversation/pbx/time_based/{conversationPbxTimeBasedUuid} | Update pbx timeBased
+[**updatePbxTimeRange**](ConversationApi.md#updatePbxTimeRange) | **PUT** /conversation/pbx/time_range/{conversationPbxTimeRangeUuid} | Update pbx timeRange
+[**updatePbxVoicemailMailbox**](ConversationApi.md#updatePbxVoicemailMailbox) | **PUT** /conversation/pbx/voicemail_mailbox/{conversationPbxVoicemailMailboxUuid} | Update pbx voicemailMailbox
 
 
 <a name="deleteConversationCannedMessage"></a>
@@ -186,6 +228,406 @@ null (empty response body)
 
 [ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
 
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="deletePbxAgent"></a>
+# **deletePbxAgent**
+> ConversationPbxAgentResponse deletePbxAgent(conversationPbxAgentUuid)
+
+Delete pbx agent
+
+Delete a pbx agent 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversationPbxAgentUuid = "conversationPbxAgentUuid_example"; // String | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.deletePbxAgent(conversationPbxAgentUuid, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversationPbxAgentUuid** | **String**|  | 
+
+### Return type
+
+[**ConversationPbxAgentResponse**](ConversationPbxAgentResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="deletePbxAudio"></a>
+# **deletePbxAudio**
+> ConversationPbxAudioResponse deletePbxAudio(conversationPbxAudioUuid)
+
+Delete pbx audio
+
+Delete a pbx audio 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversationPbxAudioUuid = "conversationPbxAudioUuid_example"; // String | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.deletePbxAudio(conversationPbxAudioUuid, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversationPbxAudioUuid** | **String**|  | 
+
+### Return type
+
+[**ConversationPbxAudioResponse**](ConversationPbxAudioResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="deletePbxMenu"></a>
+# **deletePbxMenu**
+> ConversationPbxMenuResponse deletePbxMenu(conversationPbxMenuUuid)
+
+Delete pbx menu
+
+Delete a pbx menu 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversationPbxMenuUuid = "conversationPbxMenuUuid_example"; // String | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.deletePbxMenu(conversationPbxMenuUuid, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversationPbxMenuUuid** | **String**|  | 
+
+### Return type
+
+[**ConversationPbxMenuResponse**](ConversationPbxMenuResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="deletePbxPhoneNumber"></a>
+# **deletePbxPhoneNumber**
+> ConversationPbxPhoneNumberResponse deletePbxPhoneNumber(conversationPbxPhoneNumberUuid)
+
+Delete pbx phoneNumber
+
+Delete a pbx phoneNumber 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversationPbxPhoneNumberUuid = "conversationPbxPhoneNumberUuid_example"; // String | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.deletePbxPhoneNumber(conversationPbxPhoneNumberUuid, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversationPbxPhoneNumberUuid** | **String**|  | 
+
+### Return type
+
+[**ConversationPbxPhoneNumberResponse**](ConversationPbxPhoneNumberResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="deletePbxQueue"></a>
+# **deletePbxQueue**
+> ConversationPbxQueueResponse deletePbxQueue(conversationPbxQueueUuid)
+
+Delete pbx queue
+
+Delete a pbx queue 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversationPbxQueueUuid = "conversationPbxQueueUuid_example"; // String | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.deletePbxQueue(conversationPbxQueueUuid, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversationPbxQueueUuid** | **String**|  | 
+
+### Return type
+
+[**ConversationPbxQueueResponse**](ConversationPbxQueueResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="deletePbxTimeBased"></a>
+# **deletePbxTimeBased**
+> ConversationPbxTimeBasedResponse deletePbxTimeBased(conversationPbxTimeBasedUuid)
+
+Delete pbx timeBased
+
+Delete a pbx timeBased 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversationPbxTimeBasedUuid = "conversationPbxTimeBasedUuid_example"; // String | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.deletePbxTimeBased(conversationPbxTimeBasedUuid, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversationPbxTimeBasedUuid** | **String**|  | 
+
+### Return type
+
+[**ConversationPbxTimeBasedResponse**](ConversationPbxTimeBasedResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="deletePbxTimeRange"></a>
+# **deletePbxTimeRange**
+> ConversationPbxTimeRangeResponse deletePbxTimeRange(conversationPbxTimeRangeUuid)
+
+Delete pbx timeRange
+
+Delete a pbx timeRange 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversationPbxTimeRangeUuid = "conversationPbxTimeRangeUuid_example"; // String | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.deletePbxTimeRange(conversationPbxTimeRangeUuid, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversationPbxTimeRangeUuid** | **String**|  | 
+
+### Return type
+
+[**ConversationPbxTimeRangeResponse**](ConversationPbxTimeRangeResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="deletePbxVoicemailMailbox"></a>
+# **deletePbxVoicemailMailbox**
+> ConversationPbxVoicemailMailboxResponse deletePbxVoicemailMailbox(conversationPbxVoicemailMailboxUuid)
+
+Delete pbx voicemailMailbox
+
+Delete a pbx voicemailMailbox 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversationPbxVoicemailMailboxUuid = "conversationPbxVoicemailMailboxUuid_example"; // String | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.deletePbxVoicemailMailbox(conversationPbxVoicemailMailboxUuid, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversationPbxVoicemailMailboxUuid** | **String**|  | 
+
+### Return type
+
+[**ConversationPbxVoicemailMailboxResponse**](ConversationPbxVoicemailMailboxResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
 ### HTTP request headers
 
  - **Content-Type**: application/json
@@ -195,9 +637,1642 @@ null (empty response body)
 # **getAgentKeepAlive**
 > getAgentKeepAlive()
 
-Agent keep alive
+Agent keep alive
+
+Called periodically by the conversation API to keep the session alive. 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully.');
+  }
+};
+apiInstance.getAgentKeepAlive(callback);
+```
+
+### Parameters
+This endpoint does not need any parameter.
+
+### Return type
+
+null (empty response body)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getAgentProfile"></a>
+# **getAgentProfile**
+> ConversationAgentProfileResponse getAgentProfile()
+
+Get agent profile
+
+Retrieve the agents profile 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getAgentProfile(callback);
+```
+
+### Parameters
+This endpoint does not need any parameter.
+
+### Return type
+
+[**ConversationAgentProfileResponse**](ConversationAgentProfileResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getAgentWebsocketAuthorization"></a>
+# **getAgentWebsocketAuthorization**
+> ConversationAgentAuthResponse getAgentWebsocketAuthorization()
+
+Get agent websocket authorization
+
+Retrieve a JWT to authorize an agent to make a websocket connection. 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getAgentWebsocketAuthorization(callback);
+```
+
+### Parameters
+This endpoint does not need any parameter.
+
+### Return type
+
+[**ConversationAgentAuthResponse**](ConversationAgentAuthResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getConversation"></a>
+# **getConversation**
+> ConversationResponse getConversation(conversation_uuid, opts)
+
+Retrieve a conversation
+
+Retrieve a conversation including the participants and messages 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversation_uuid = "conversation_uuid_example"; // String | 
+
+var opts = { 
+  'limit': 56 // Number | 
+};
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getConversation(conversation_uuid, opts, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_uuid** | **String**|  | 
+ **limit** | **Number**|  | [optional] 
+
+### Return type
+
+[**ConversationResponse**](ConversationResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getConversationCannedMessages"></a>
+# **getConversationCannedMessages**
+> ConversationCannedMessagesResponse getConversationCannedMessages()
+
+Retrieve a list of canned messages ordered by short_code
+
+Retrieve a list of canned messages ordered by short_code 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getConversationCannedMessages(callback);
+```
+
+### Parameters
+This endpoint does not need any parameter.
+
+### Return type
+
+[**ConversationCannedMessagesResponse**](ConversationCannedMessagesResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getConversationContext"></a>
+# **getConversationContext**
+> ConversationWebchatContext getConversationContext(conversation_uuid)
+
+Get a webchat conversation context
+
+Get a webchat conversation context 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversation_uuid = "conversation_uuid_example"; // String | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getConversationContext(conversation_uuid, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_uuid** | **String**|  | 
+
+### Return type
+
+[**ConversationWebchatContext**](ConversationWebchatContext.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getConversationDepartmentMemberList"></a>
+# **getConversationDepartmentMemberList**
+> ConversationDepartmentMembersResponse getConversationDepartmentMemberList()
+
+Retrieve a list of possible department members
+
+Retrieve a list of possible department members 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getConversationDepartmentMemberList(callback);
+```
+
+### Parameters
+This endpoint does not need any parameter.
+
+### Return type
+
+[**ConversationDepartmentMembersResponse**](ConversationDepartmentMembersResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getConversationDepartments"></a>
+# **getConversationDepartments**
+> ConversationDepartmentsResponse getConversationDepartments()
+
+Retrieve a list of departments ordered by name
+
+Retrieve a list of departments ordered by name 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getConversationDepartments(callback);
+```
+
+### Parameters
+This endpoint does not need any parameter.
+
+### Return type
+
+[**ConversationDepartmentsResponse**](ConversationDepartmentsResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getConversationEngagement"></a>
+# **getConversationEngagement**
+> ConversationEngagementResponse getConversationEngagement(conversation_engagement_oid)
+
+Retrieve an engagement
+
+Retrieve an engagement 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversation_engagement_oid = 56; // Number | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getConversationEngagement(conversation_engagement_oid, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_engagement_oid** | **Number**|  | 
+
+### Return type
+
+[**ConversationEngagementResponse**](ConversationEngagementResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getConversationEngagements"></a>
+# **getConversationEngagements**
+> ConversationEngagementsResponse getConversationEngagements()
+
+Retrieve a list of engagements ordered by name
+
+Retrieve a list of engagements ordered by name 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getConversationEngagements(callback);
+```
+
+### Parameters
+This endpoint does not need any parameter.
+
+### Return type
+
+[**ConversationEngagementsResponse**](ConversationEngagementsResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getConversationMessages"></a>
+# **getConversationMessages**
+> ConversationMessagesResponse getConversationMessages(conversation_uuid, since, opts)
+
+Retrieve conversation messages
+
+Retrieve conversation messages since a particular time 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversation_uuid = "conversation_uuid_example"; // String | 
+
+var since = 789; // Number | 
+
+var opts = { 
+  'limit': 56 // Number | 
+};
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getConversationMessages(conversation_uuid, since, opts, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_uuid** | **String**|  | 
+ **since** | **Number**|  | 
+ **limit** | **Number**|  | [optional] 
+
+### Return type
+
+[**ConversationMessagesResponse**](ConversationMessagesResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getConversationMultimediaUploadUrl"></a>
+# **getConversationMultimediaUploadUrl**
+> ConversationMultimediaUploadUrlResponse getConversationMultimediaUploadUrl(extension)
+
+Get a presigned conversation multimedia upload URL
+
+Get a presigned conversation multimedia upload URL 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var extension = "extension_example"; // String | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getConversationMultimediaUploadUrl(extension, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **extension** | **String**|  | 
+
+### Return type
+
+[**ConversationMultimediaUploadUrlResponse**](ConversationMultimediaUploadUrlResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getConversationPbxAudioUploadUrl"></a>
+# **getConversationPbxAudioUploadUrl**
+> ConversationMultimediaUploadUrlResponse getConversationPbxAudioUploadUrl(extension)
+
+Get a pre-signed conversation multimedia upload URL
+
+Get a pre-signed conversation multimedia upload URL 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var extension = "extension_example"; // String | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getConversationPbxAudioUploadUrl(extension, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **extension** | **String**|  | 
+
+### Return type
+
+[**ConversationMultimediaUploadUrlResponse**](ConversationMultimediaUploadUrlResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getConversationPbxCustomerSnapshot"></a>
+# **getConversationPbxCustomerSnapshot**
+> ConversationPbxCustomerSnapshotResponse getConversationPbxCustomerSnapshot(pbx_customer_snapshot_request)
+
+Get orders and customer information for a phone number
+
+Retrieves all the orders, auto orders, and customer profile for a given phone number 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var pbx_customer_snapshot_request = new UltraCartRestApiV2.ConversationPbxCustomerSnapshotRequest(); // ConversationPbxCustomerSnapshotRequest | Conversation pbx customer snapshot request
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getConversationPbxCustomerSnapshot(pbx_customer_snapshot_request, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **pbx_customer_snapshot_request** | [**ConversationPbxCustomerSnapshotRequest**](ConversationPbxCustomerSnapshotRequest.md)| Conversation pbx customer snapshot request | 
+
+### Return type
+
+[**ConversationPbxCustomerSnapshotResponse**](ConversationPbxCustomerSnapshotResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getConversationPermissions"></a>
+# **getConversationPermissions**
+> ConversationPermissionsResponse getConversationPermissions()
+
+Retrieve conversation permissions
+
+Retrieve conversation permissions 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getConversationPermissions(callback);
+```
+
+### Parameters
+This endpoint does not need any parameter.
+
+### Return type
+
+[**ConversationPermissionsResponse**](ConversationPermissionsResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getConversationWebchatQueueStatuses"></a>
+# **getConversationWebchatQueueStatuses**
+> ConversationWebchatQueueStatusesResponse getConversationWebchatQueueStatuses()
+
+Retrieve a conversation webchat queue statuses
+
+Retrieve a conversation webchat queue statuses including agent status and queue entries 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getConversationWebchatQueueStatuses(callback);
+```
+
+### Parameters
+This endpoint does not need any parameter.
+
+### Return type
+
+[**ConversationWebchatQueueStatusesResponse**](ConversationWebchatQueueStatusesResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getConversations"></a>
+# **getConversations**
+> ConversationsResponse getConversations(opts)
+
+Retrieve a list of conversation summaries newest to oldest
+
+Retrieve a list of conversation summaries that are ordered newest to oldest, include the most recent message and whether its been read. 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var opts = { 
+  'medium': "medium_example", // String | 
+  'before': "before_example", // String | 
+  '_limit': 100, // Number | The maximum number of records to return on this one API call. (Max 200)
+  '_offset': 0 // Number | Pagination of the record set.  Offset is a zero based index.
+};
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getConversations(opts, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **medium** | **String**|  | [optional] 
+ **before** | **String**|  | [optional] 
+ **_limit** | **Number**| The maximum number of records to return on this one API call. (Max 200) | [optional] [default to 100]
+ **_offset** | **Number**| Pagination of the record set.  Offset is a zero based index. | [optional] [default to 0]
+
+### Return type
+
+[**ConversationsResponse**](ConversationsResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getConversationsAutocomplete"></a>
+# **getConversationsAutocomplete**
+> ConversationAutocompleteResponse getConversationsAutocomplete(autocomplete_request)
+
+Retrieve a list of matching terms for a search field
+
+Retrieve a list of matching terms for a search field 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var autocomplete_request = new UltraCartRestApiV2.ConversationAutocompleteRequest(); // ConversationAutocompleteRequest | Autocomplete Request
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getConversationsAutocomplete(autocomplete_request, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **autocomplete_request** | [**ConversationAutocompleteRequest**](ConversationAutocompleteRequest.md)| Autocomplete Request | 
+
+### Return type
+
+[**ConversationAutocompleteResponse**](ConversationAutocompleteResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getConversationsSearch"></a>
+# **getConversationsSearch**
+> ConversationSearchResponse getConversationsSearch(search_request)
+
+Search conversations
+
+Search conversations 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var search_request = new UltraCartRestApiV2.ConversationSearchRequest(); // ConversationSearchRequest | Search Request
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getConversationsSearch(search_request, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **search_request** | [**ConversationSearchRequest**](ConversationSearchRequest.md)| Search Request | 
+
+### Return type
+
+[**ConversationSearchResponse**](ConversationSearchResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getLocationsForEngagement"></a>
+# **getLocationsForEngagement**
+> ConversationLocationsResponse getLocationsForEngagement()
+
+Get location data for engagement configuration
+
+Get location data for engagement configuration 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getLocationsForEngagement(callback);
+```
+
+### Parameters
+This endpoint does not need any parameter.
+
+### Return type
+
+[**ConversationLocationsResponse**](ConversationLocationsResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getPbxAgent"></a>
+# **getPbxAgent**
+> ConversationPbxAgentResponse getPbxAgent(conversationPbxAgentUuid)
+
+Get pbx agent
+
+Retrieve a pbx agent 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversationPbxAgentUuid = "conversationPbxAgentUuid_example"; // String | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getPbxAgent(conversationPbxAgentUuid, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversationPbxAgentUuid** | **String**|  | 
+
+### Return type
+
+[**ConversationPbxAgentResponse**](ConversationPbxAgentResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getPbxAgents"></a>
+# **getPbxAgents**
+> ConversationPbxAgentsResponse getPbxAgents()
+
+Get pbx agents
+
+Retrieve pbx agents 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getPbxAgents(callback);
+```
+
+### Parameters
+This endpoint does not need any parameter.
+
+### Return type
+
+[**ConversationPbxAgentsResponse**](ConversationPbxAgentsResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getPbxAudio"></a>
+# **getPbxAudio**
+> ConversationPbxAudioResponse getPbxAudio(conversationPbxAudioUuid)
+
+Get pbx audio
+
+Retrieve a pbx audio 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversationPbxAudioUuid = "conversationPbxAudioUuid_example"; // String | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getPbxAudio(conversationPbxAudioUuid, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversationPbxAudioUuid** | **String**|  | 
+
+### Return type
+
+[**ConversationPbxAudioResponse**](ConversationPbxAudioResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getPbxAudios"></a>
+# **getPbxAudios**
+> ConversationPbxAudiosResponse getPbxAudios()
+
+Get pbx audios
+
+Retrieve pbx audios 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getPbxAudios(callback);
+```
+
+### Parameters
+This endpoint does not need any parameter.
+
+### Return type
+
+[**ConversationPbxAudiosResponse**](ConversationPbxAudiosResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getPbxMenu"></a>
+# **getPbxMenu**
+> ConversationPbxMenuResponse getPbxMenu(conversationPbxMenuUuid)
+
+Get pbx menu
+
+Retrieve a pbx menu 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversationPbxMenuUuid = "conversationPbxMenuUuid_example"; // String | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getPbxMenu(conversationPbxMenuUuid, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversationPbxMenuUuid** | **String**|  | 
+
+### Return type
+
+[**ConversationPbxMenuResponse**](ConversationPbxMenuResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getPbxMenus"></a>
+# **getPbxMenus**
+> ConversationPbxMenusResponse getPbxMenus()
+
+Get pbx menus
+
+Retrieve pbx menus 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getPbxMenus(callback);
+```
+
+### Parameters
+This endpoint does not need any parameter.
+
+### Return type
+
+[**ConversationPbxMenusResponse**](ConversationPbxMenusResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getPbxPhoneNumber"></a>
+# **getPbxPhoneNumber**
+> ConversationPbxPhoneNumberResponse getPbxPhoneNumber(conversationPbxPhoneNumberUuid)
+
+Get pbx phoneNumber
+
+Retrieve a pbx phoneNumber 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversationPbxPhoneNumberUuid = "conversationPbxPhoneNumberUuid_example"; // String | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getPbxPhoneNumber(conversationPbxPhoneNumberUuid, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversationPbxPhoneNumberUuid** | **String**|  | 
+
+### Return type
+
+[**ConversationPbxPhoneNumberResponse**](ConversationPbxPhoneNumberResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getPbxPhoneNumbers"></a>
+# **getPbxPhoneNumbers**
+> ConversationPbxPhoneNumbersResponse getPbxPhoneNumbers()
+
+Get pbx phoneNumbers
+
+Retrieve pbx phoneNumbers 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getPbxPhoneNumbers(callback);
+```
+
+### Parameters
+This endpoint does not need any parameter.
+
+### Return type
+
+[**ConversationPbxPhoneNumbersResponse**](ConversationPbxPhoneNumbersResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getPbxQueue"></a>
+# **getPbxQueue**
+> ConversationPbxQueueResponse getPbxQueue(conversationPbxQueueUuid)
+
+Get pbx queue
+
+Retrieve a pbx queue 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversationPbxQueueUuid = "conversationPbxQueueUuid_example"; // String | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getPbxQueue(conversationPbxQueueUuid, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversationPbxQueueUuid** | **String**|  | 
+
+### Return type
+
+[**ConversationPbxQueueResponse**](ConversationPbxQueueResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getPbxQueues"></a>
+# **getPbxQueues**
+> ConversationPbxQueuesResponse getPbxQueues()
+
+Get pbx queues
+
+Retrieve pbx queues 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getPbxQueues(callback);
+```
+
+### Parameters
+This endpoint does not need any parameter.
+
+### Return type
+
+[**ConversationPbxQueuesResponse**](ConversationPbxQueuesResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getPbxTimeBased"></a>
+# **getPbxTimeBased**
+> ConversationPbxTimeBasedResponse getPbxTimeBased(conversationPbxTimeBasedUuid)
+
+Get pbx timeBased
+
+Retrieve a pbx timeBased 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversationPbxTimeBasedUuid = "conversationPbxTimeBasedUuid_example"; // String | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getPbxTimeBased(conversationPbxTimeBasedUuid, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversationPbxTimeBasedUuid** | **String**|  | 
+
+### Return type
+
+[**ConversationPbxTimeBasedResponse**](ConversationPbxTimeBasedResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getPbxTimeBaseds"></a>
+# **getPbxTimeBaseds**
+> ConversationPbxTimeBasedsResponse getPbxTimeBaseds()
+
+Get pbx timeBaseds
+
+Retrieve pbx timeBaseds 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getPbxTimeBaseds(callback);
+```
+
+### Parameters
+This endpoint does not need any parameter.
+
+### Return type
+
+[**ConversationPbxTimeBasedsResponse**](ConversationPbxTimeBasedsResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getPbxTimeRange"></a>
+# **getPbxTimeRange**
+> ConversationPbxTimeRangeResponse getPbxTimeRange(conversationPbxTimeRangeUuid)
+
+Get pbx timeRange
+
+Retrieve a pbx timeRange 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+var conversationPbxTimeRangeUuid = "conversationPbxTimeRangeUuid_example"; // String | 
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getPbxTimeRange(conversationPbxTimeRangeUuid, callback);
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversationPbxTimeRangeUuid** | **String**|  | 
+
+### Return type
+
+[**ConversationPbxTimeRangeResponse**](ConversationPbxTimeRangeResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getPbxTimeRanges"></a>
+# **getPbxTimeRanges**
+> ConversationPbxTimeRangesResponse getPbxTimeRanges()
+
+Get pbx timeRanges
+
+Retrieve pbx timeRanges 
+
+### Example
+```javascript
+var UltraCartRestApiV2 = require('ultra_cart_rest_api_v2');
+
+// Create a Simple Key: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/38688545/API+Simple+Key
+var simpleKey = "109ee846ee69f50177018ab12f008a00748a25aa28dbdc0177018ab12f008a00";
+UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
+var apiInstance = new UltraCartRestApiV2.ConversationApi();
+
+
+
+var callback = function(error, data, response) {
+  if (error) {
+    console.error(error);
+  } else {
+    console.log('API called successfully. Returned data: ' + data);
+  }
+};
+apiInstance.getPbxTimeRanges(callback);
+```
+
+### Parameters
+This endpoint does not need any parameter.
+
+### Return type
+
+[**ConversationPbxTimeRangesResponse**](ConversationPbxTimeRangesResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
 
-Called periodically by the conversation API to keep the session alive. 
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+<a name="getPbxVoicemailMailbox"></a>
+# **getPbxVoicemailMailbox**
+> ConversationPbxVoicemailMailboxResponse getPbxVoicemailMailbox(conversationPbxVoicemailMailboxUuid)
+
+Get pbx voicemailMailbox
+
+Retrieve a pbx voicemailMailbox 
 
 ### Example
 ```javascript
@@ -209,23 +2284,28 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
+var conversationPbxVoicemailMailboxUuid = "conversationPbxVoicemailMailboxUuid_example"; // String | 
+
 
 var callback = function(error, data, response) {
   if (error) {
     console.error(error);
   } else {
-    console.log('API called successfully.');
+    console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.getAgentKeepAlive(callback);
+apiInstance.getPbxVoicemailMailbox(conversationPbxVoicemailMailboxUuid, callback);
 ```
 
 ### Parameters
-This endpoint does not need any parameter.
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversationPbxVoicemailMailboxUuid** | **String**|  | 
 
 ### Return type
 
-null (empty response body)
+[**ConversationPbxVoicemailMailboxResponse**](ConversationPbxVoicemailMailboxResponse.md)
 
 ### Authorization
 
@@ -236,13 +2316,13 @@ null (empty response body)
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="getAgentProfile"></a>
-# **getAgentProfile**
-> ConversationAgentProfileResponse getAgentProfile()
+<a name="getPbxVoicemailMailboxes"></a>
+# **getPbxVoicemailMailboxes**
+> ConversationPbxVoicemailMailboxesResponse getPbxVoicemailMailboxes()
 
-Get agent profile
+Get pbx voicemailMailboxes
 
-Retrieve the agents profile 
+Retrieve pbx voicemailMailboxes 
 
 ### Example
 ```javascript
@@ -262,7 +2342,7 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.getAgentProfile(callback);
+apiInstance.getPbxVoicemailMailboxes(callback);
 ```
 
 ### Parameters
@@ -270,7 +2350,7 @@ This endpoint does not need any parameter.
 
 ### Return type
 
-[**ConversationAgentProfileResponse**](ConversationAgentProfileResponse.md)
+[**ConversationPbxVoicemailMailboxesResponse**](ConversationPbxVoicemailMailboxesResponse.md)
 
 ### Authorization
 
@@ -281,13 +2361,13 @@ This endpoint does not need any parameter.
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="getAgentWebsocketAuthorization"></a>
-# **getAgentWebsocketAuthorization**
-> ConversationAgentAuthResponse getAgentWebsocketAuthorization()
+<a name="insertConversationCannedMessage"></a>
+# **insertConversationCannedMessage**
+> ConversationCannedMessageResponse insertConversationCannedMessage(canned_message)
 
-Get agent websocket authorization
+Insert a canned message
 
-Retrieve a JWT to authorize an agent to make a websocket connection. 
+Insert a canned message 
 
 ### Example
 ```javascript
@@ -299,6 +2379,8 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
+var canned_message = new UltraCartRestApiV2.ConversationCannedMessage(); // ConversationCannedMessage | Canned message
+
 
 var callback = function(error, data, response) {
   if (error) {
@@ -307,15 +2389,18 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.getAgentWebsocketAuthorization(callback);
+apiInstance.insertConversationCannedMessage(canned_message, callback);
 ```
 
 ### Parameters
-This endpoint does not need any parameter.
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **canned_message** | [**ConversationCannedMessage**](ConversationCannedMessage.md)| Canned message | 
 
 ### Return type
 
-[**ConversationAgentAuthResponse**](ConversationAgentAuthResponse.md)
+[**ConversationCannedMessageResponse**](ConversationCannedMessageResponse.md)
 
 ### Authorization
 
@@ -326,13 +2411,13 @@ This endpoint does not need any parameter.
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="getConversation"></a>
-# **getConversation**
-> ConversationResponse getConversation(conversation_uuid, opts)
+<a name="insertConversationDepartment"></a>
+# **insertConversationDepartment**
+> ConversationDepartmentResponse insertConversationDepartment(department)
 
-Retrieve a conversation
+Insert a department
 
-Retrieve a conversation including the participants and messages 
+Insert a department 
 
 ### Example
 ```javascript
@@ -344,11 +2429,8 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var conversation_uuid = "conversation_uuid_example"; // String | 
+var department = new UltraCartRestApiV2.ConversationDepartment(); // ConversationDepartment | Department
 
-var opts = { 
-  'limit': 56 // Number | 
-};
 
 var callback = function(error, data, response) {
   if (error) {
@@ -357,19 +2439,18 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.getConversation(conversation_uuid, opts, callback);
+apiInstance.insertConversationDepartment(department, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **conversation_uuid** | **String**|  | 
- **limit** | **Number**|  | [optional] 
+ **department** | [**ConversationDepartment**](ConversationDepartment.md)| Department | 
 
 ### Return type
 
-[**ConversationResponse**](ConversationResponse.md)
+[**ConversationDepartmentResponse**](ConversationDepartmentResponse.md)
 
 ### Authorization
 
@@ -380,13 +2461,13 @@ Name | Type | Description  | Notes
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="getConversationCannedMessages"></a>
-# **getConversationCannedMessages**
-> ConversationCannedMessagesResponse getConversationCannedMessages()
+<a name="insertConversationEngagement"></a>
+# **insertConversationEngagement**
+> ConversationEngagementResponse insertConversationEngagement(engagement)
 
-Retrieve a list of canned messages ordered by short_code
+Insert a engagement
 
-Retrieve a list of canned messages ordered by short_code 
+Insert a engagement 
 
 ### Example
 ```javascript
@@ -398,6 +2479,8 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
+var engagement = new UltraCartRestApiV2.ConversationEngagement(); // ConversationEngagement | Engagement
+
 
 var callback = function(error, data, response) {
   if (error) {
@@ -406,15 +2489,18 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.getConversationCannedMessages(callback);
+apiInstance.insertConversationEngagement(engagement, callback);
 ```
 
 ### Parameters
-This endpoint does not need any parameter.
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **engagement** | [**ConversationEngagement**](ConversationEngagement.md)| Engagement | 
 
 ### Return type
 
-[**ConversationCannedMessagesResponse**](ConversationCannedMessagesResponse.md)
+[**ConversationEngagementResponse**](ConversationEngagementResponse.md)
 
 ### Authorization
 
@@ -425,13 +2511,13 @@ This endpoint does not need any parameter.
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="getConversationContext"></a>
-# **getConversationContext**
-> ConversationWebchatContext getConversationContext(conversation_uuid)
+<a name="insertPbxAgent"></a>
+# **insertPbxAgent**
+> ConversationPbxAgentResponse insertPbxAgent(pbx_agent)
 
-Get a webchat conversation context
+Insert pbx agent
 
-Get a webchat conversation context 
+Insert a pbx agent 
 
 ### Example
 ```javascript
@@ -443,7 +2529,7 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var conversation_uuid = "conversation_uuid_example"; // String | 
+var pbx_agent = new UltraCartRestApiV2.ConversationPbxAgent(); // ConversationPbxAgent | Pbx Agent
 
 
 var callback = function(error, data, response) {
@@ -453,18 +2539,18 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.getConversationContext(conversation_uuid, callback);
+apiInstance.insertPbxAgent(pbx_agent, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **conversation_uuid** | **String**|  | 
+ **pbx_agent** | [**ConversationPbxAgent**](ConversationPbxAgent.md)| Pbx Agent | 
 
 ### Return type
 
-[**ConversationWebchatContext**](ConversationWebchatContext.md)
+[**ConversationPbxAgentResponse**](ConversationPbxAgentResponse.md)
 
 ### Authorization
 
@@ -475,13 +2561,13 @@ Name | Type | Description  | Notes
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="getConversationDepartmentMemberList"></a>
-# **getConversationDepartmentMemberList**
-> ConversationDepartmentMembersResponse getConversationDepartmentMemberList()
+<a name="insertPbxAudio"></a>
+# **insertPbxAudio**
+> ConversationPbxAudioResponse insertPbxAudio(pbx_audio)
 
-Retrieve a list of possible department members
+Insert pbx audio
 
-Retrieve a list of possible department members 
+Insert a pbx audio 
 
 ### Example
 ```javascript
@@ -493,6 +2579,8 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
+var pbx_audio = new UltraCartRestApiV2.ConversationPbxAudio(); // ConversationPbxAudio | Pbx Audio
+
 
 var callback = function(error, data, response) {
   if (error) {
@@ -501,15 +2589,18 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.getConversationDepartmentMemberList(callback);
+apiInstance.insertPbxAudio(pbx_audio, callback);
 ```
 
 ### Parameters
-This endpoint does not need any parameter.
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **pbx_audio** | [**ConversationPbxAudio**](ConversationPbxAudio.md)| Pbx Audio | 
 
 ### Return type
 
-[**ConversationDepartmentMembersResponse**](ConversationDepartmentMembersResponse.md)
+[**ConversationPbxAudioResponse**](ConversationPbxAudioResponse.md)
 
 ### Authorization
 
@@ -520,13 +2611,13 @@ This endpoint does not need any parameter.
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="getConversationDepartments"></a>
-# **getConversationDepartments**
-> ConversationDepartmentsResponse getConversationDepartments()
+<a name="insertPbxMenu"></a>
+# **insertPbxMenu**
+> ConversationPbxMenuResponse insertPbxMenu(pbx_menu)
 
-Retrieve a list of departments ordered by name
+Insert pbx menu
 
-Retrieve a list of departments ordered by name 
+Insert a pbx menu 
 
 ### Example
 ```javascript
@@ -538,6 +2629,8 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
+var pbx_menu = new UltraCartRestApiV2.ConversationPbxMenu(); // ConversationPbxMenu | Pbx Menu
+
 
 var callback = function(error, data, response) {
   if (error) {
@@ -546,15 +2639,18 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.getConversationDepartments(callback);
+apiInstance.insertPbxMenu(pbx_menu, callback);
 ```
 
 ### Parameters
-This endpoint does not need any parameter.
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **pbx_menu** | [**ConversationPbxMenu**](ConversationPbxMenu.md)| Pbx Menu | 
 
 ### Return type
 
-[**ConversationDepartmentsResponse**](ConversationDepartmentsResponse.md)
+[**ConversationPbxMenuResponse**](ConversationPbxMenuResponse.md)
 
 ### Authorization
 
@@ -565,13 +2661,13 @@ This endpoint does not need any parameter.
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="getConversationEngagement"></a>
-# **getConversationEngagement**
-> ConversationEngagementResponse getConversationEngagement(conversation_engagement_oid)
+<a name="insertPbxPhoneNumber"></a>
+# **insertPbxPhoneNumber**
+> ConversationPbxPhoneNumberResponse insertPbxPhoneNumber(pbx_phoneNumber)
 
-Retrieve an engagement
+Insert pbx phoneNumber
 
-Retrieve an engagement 
+Insert a pbx phoneNumber 
 
 ### Example
 ```javascript
@@ -583,7 +2679,7 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var conversation_engagement_oid = 56; // Number | 
+var pbx_phoneNumber = new UltraCartRestApiV2.ConversationPbxPhoneNumber(); // ConversationPbxPhoneNumber | Pbx PhoneNumber
 
 
 var callback = function(error, data, response) {
@@ -593,18 +2689,18 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.getConversationEngagement(conversation_engagement_oid, callback);
+apiInstance.insertPbxPhoneNumber(pbx_phoneNumber, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **conversation_engagement_oid** | **Number**|  | 
+ **pbx_phoneNumber** | [**ConversationPbxPhoneNumber**](ConversationPbxPhoneNumber.md)| Pbx PhoneNumber | 
 
 ### Return type
 
-[**ConversationEngagementResponse**](ConversationEngagementResponse.md)
+[**ConversationPbxPhoneNumberResponse**](ConversationPbxPhoneNumberResponse.md)
 
 ### Authorization
 
@@ -615,13 +2711,13 @@ Name | Type | Description  | Notes
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="getConversationEngagements"></a>
-# **getConversationEngagements**
-> ConversationEngagementsResponse getConversationEngagements()
+<a name="insertPbxQueue"></a>
+# **insertPbxQueue**
+> ConversationPbxQueueResponse insertPbxQueue(pbx_queue)
 
-Retrieve a list of engagements ordered by name
+Insert pbx queue
 
-Retrieve a list of engagements ordered by name 
+Insert a pbx queue 
 
 ### Example
 ```javascript
@@ -633,6 +2729,8 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
+var pbx_queue = new UltraCartRestApiV2.ConversationPbxQueue(); // ConversationPbxQueue | Pbx Queue
+
 
 var callback = function(error, data, response) {
   if (error) {
@@ -641,15 +2739,18 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.getConversationEngagements(callback);
+apiInstance.insertPbxQueue(pbx_queue, callback);
 ```
 
 ### Parameters
-This endpoint does not need any parameter.
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **pbx_queue** | [**ConversationPbxQueue**](ConversationPbxQueue.md)| Pbx Queue | 
 
 ### Return type
 
-[**ConversationEngagementsResponse**](ConversationEngagementsResponse.md)
+[**ConversationPbxQueueResponse**](ConversationPbxQueueResponse.md)
 
 ### Authorization
 
@@ -660,13 +2761,13 @@ This endpoint does not need any parameter.
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="getConversationMessages"></a>
-# **getConversationMessages**
-> ConversationMessagesResponse getConversationMessages(conversation_uuid, since, opts)
+<a name="insertPbxTimeBased"></a>
+# **insertPbxTimeBased**
+> ConversationPbxTimeBasedResponse insertPbxTimeBased(pbx_timeBased)
 
-Retrieve conversation messages
+Insert pbx timeBased
 
-Retrieve conversation messages since a particular time 
+Insert a pbx timeBased 
 
 ### Example
 ```javascript
@@ -678,13 +2779,8 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var conversation_uuid = "conversation_uuid_example"; // String | 
-
-var since = 789; // Number | 
+var pbx_timeBased = new UltraCartRestApiV2.ConversationPbxTimeBased(); // ConversationPbxTimeBased | Pbx TimeBased
 
-var opts = { 
-  'limit': 56 // Number | 
-};
 
 var callback = function(error, data, response) {
   if (error) {
@@ -693,20 +2789,18 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.getConversationMessages(conversation_uuid, since, opts, callback);
+apiInstance.insertPbxTimeBased(pbx_timeBased, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **conversation_uuid** | **String**|  | 
- **since** | **Number**|  | 
- **limit** | **Number**|  | [optional] 
+ **pbx_timeBased** | [**ConversationPbxTimeBased**](ConversationPbxTimeBased.md)| Pbx TimeBased | 
 
 ### Return type
 
-[**ConversationMessagesResponse**](ConversationMessagesResponse.md)
+[**ConversationPbxTimeBasedResponse**](ConversationPbxTimeBasedResponse.md)
 
 ### Authorization
 
@@ -717,13 +2811,13 @@ Name | Type | Description  | Notes
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="getConversationMultimediaUploadUrl"></a>
-# **getConversationMultimediaUploadUrl**
-> ConversationMultimediaUploadUrlResponse getConversationMultimediaUploadUrl(extension)
+<a name="insertPbxTimeRange"></a>
+# **insertPbxTimeRange**
+> ConversationPbxTimeRangeResponse insertPbxTimeRange(pbx_timeRange)
 
-Get a presigned conversation multimedia upload URL
+Insert pbx timeRange
 
-Get a presigned conversation multimedia upload URL 
+Insert a pbx timeRange 
 
 ### Example
 ```javascript
@@ -735,7 +2829,7 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var extension = "extension_example"; // String | 
+var pbx_timeRange = new UltraCartRestApiV2.ConversationPbxTimeRange(); // ConversationPbxTimeRange | Pbx TimeRange
 
 
 var callback = function(error, data, response) {
@@ -745,18 +2839,18 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.getConversationMultimediaUploadUrl(extension, callback);
+apiInstance.insertPbxTimeRange(pbx_timeRange, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **extension** | **String**|  | 
+ **pbx_timeRange** | [**ConversationPbxTimeRange**](ConversationPbxTimeRange.md)| Pbx TimeRange | 
 
 ### Return type
 
-[**ConversationMultimediaUploadUrlResponse**](ConversationMultimediaUploadUrlResponse.md)
+[**ConversationPbxTimeRangeResponse**](ConversationPbxTimeRangeResponse.md)
 
 ### Authorization
 
@@ -767,13 +2861,13 @@ Name | Type | Description  | Notes
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="getConversationPermissions"></a>
-# **getConversationPermissions**
-> ConversationPermissionsResponse getConversationPermissions()
+<a name="insertPbxVoicemailMailbox"></a>
+# **insertPbxVoicemailMailbox**
+> ConversationPbxVoicemailMailboxResponse insertPbxVoicemailMailbox(pbx_voicemailMailbox)
 
-Retrieve conversation permissions
+Insert pbx voicemailMailbox
 
-Retrieve conversation permissions 
+Insert a pbx voicemailMailbox 
 
 ### Example
 ```javascript
@@ -785,6 +2879,8 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
+var pbx_voicemailMailbox = new UltraCartRestApiV2.ConversationPbxVoicemailMailbox(); // ConversationPbxVoicemailMailbox | Pbx VoicemailMailbox
+
 
 var callback = function(error, data, response) {
   if (error) {
@@ -793,15 +2889,18 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.getConversationPermissions(callback);
+apiInstance.insertPbxVoicemailMailbox(pbx_voicemailMailbox, callback);
 ```
 
 ### Parameters
-This endpoint does not need any parameter.
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **pbx_voicemailMailbox** | [**ConversationPbxVoicemailMailbox**](ConversationPbxVoicemailMailbox.md)| Pbx VoicemailMailbox | 
 
 ### Return type
 
-[**ConversationPermissionsResponse**](ConversationPermissionsResponse.md)
+[**ConversationPbxVoicemailMailboxResponse**](ConversationPbxVoicemailMailboxResponse.md)
 
 ### Authorization
 
@@ -812,13 +2911,13 @@ This endpoint does not need any parameter.
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="getConversationWebchatQueueStatuses"></a>
-# **getConversationWebchatQueueStatuses**
-> ConversationWebchatQueueStatusesResponse getConversationWebchatQueueStatuses()
+<a name="joinConversation"></a>
+# **joinConversation**
+> joinConversation(conversation_uuid, opts)
 
-Retrieve a conversation webchat queue statuses
+Join a conversation
 
-Retrieve a conversation webchat queue statuses including agent status and queue entries 
+Join a conversation 
 
 ### Example
 ```javascript
@@ -830,23 +2929,32 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
+var conversation_uuid = "conversation_uuid_example"; // String | 
+
+var opts = { 
+  'join_request': new UltraCartRestApiV2.ConversationJoinRequest() // ConversationJoinRequest | Join request
+};
 
 var callback = function(error, data, response) {
   if (error) {
     console.error(error);
   } else {
-    console.log('API called successfully. Returned data: ' + data);
+    console.log('API called successfully.');
   }
 };
-apiInstance.getConversationWebchatQueueStatuses(callback);
+apiInstance.joinConversation(conversation_uuid, opts, callback);
 ```
 
 ### Parameters
-This endpoint does not need any parameter.
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_uuid** | **String**|  | 
+ **join_request** | [**ConversationJoinRequest**](ConversationJoinRequest.md)| Join request | [optional] 
 
 ### Return type
 
-[**ConversationWebchatQueueStatusesResponse**](ConversationWebchatQueueStatusesResponse.md)
+null (empty response body)
 
 ### Authorization
 
@@ -857,13 +2965,13 @@ This endpoint does not need any parameter.
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="getConversations"></a>
-# **getConversations**
-> ConversationsResponse getConversations(opts)
+<a name="leaveConversation"></a>
+# **leaveConversation**
+> leaveConversation(conversation_uuid)
 
-Retrieve a list of conversation summaries newest to oldest
+Leave a conversation
 
-Retrieve a list of conversation summaries that are ordered newest to oldest, include the most recent message and whether its been read. 
+Leave a conversation 
 
 ### Example
 ```javascript
@@ -875,35 +2983,28 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var opts = { 
-  'medium': "medium_example", // String | 
-  'before': "before_example", // String | 
-  '_limit': 100, // Number | The maximum number of records to return on this one API call. (Max 200)
-  '_offset': 0 // Number | Pagination of the record set.  Offset is a zero based index.
-};
+var conversation_uuid = "conversation_uuid_example"; // String | 
+
 
 var callback = function(error, data, response) {
   if (error) {
     console.error(error);
   } else {
-    console.log('API called successfully. Returned data: ' + data);
+    console.log('API called successfully.');
   }
 };
-apiInstance.getConversations(opts, callback);
+apiInstance.leaveConversation(conversation_uuid, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **medium** | **String**|  | [optional] 
- **before** | **String**|  | [optional] 
- **_limit** | **Number**| The maximum number of records to return on this one API call. (Max 200) | [optional] [default to 100]
- **_offset** | **Number**| Pagination of the record set.  Offset is a zero based index. | [optional] [default to 0]
+ **conversation_uuid** | **String**|  | 
 
 ### Return type
 
-[**ConversationsResponse**](ConversationsResponse.md)
+null (empty response body)
 
 ### Authorization
 
@@ -914,13 +3015,13 @@ Name | Type | Description  | Notes
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="getConversationsAutocomplete"></a>
-# **getConversationsAutocomplete**
-> ConversationAutocompleteResponse getConversationsAutocomplete(autocomplete_request)
+<a name="markReadConversation"></a>
+# **markReadConversation**
+> markReadConversation(conversation_uuid)
 
-Retrieve a list of matching terms for a search field
+Mark a conversation as read
 
-Retrieve a list of matching terms for a search field 
+Mark a conversation as read 
 
 ### Example
 ```javascript
@@ -932,28 +3033,28 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var autocomplete_request = new UltraCartRestApiV2.ConversationAutocompleteRequest(); // ConversationAutocompleteRequest | Autocomplete Request
+var conversation_uuid = "conversation_uuid_example"; // String | 
 
 
 var callback = function(error, data, response) {
   if (error) {
     console.error(error);
   } else {
-    console.log('API called successfully. Returned data: ' + data);
+    console.log('API called successfully.');
   }
 };
-apiInstance.getConversationsAutocomplete(autocomplete_request, callback);
+apiInstance.markReadConversation(conversation_uuid, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **autocomplete_request** | [**ConversationAutocompleteRequest**](ConversationAutocompleteRequest.md)| Autocomplete Request | 
+ **conversation_uuid** | **String**|  | 
 
 ### Return type
 
-[**ConversationAutocompleteResponse**](ConversationAutocompleteResponse.md)
+null (empty response body)
 
 ### Authorization
 
@@ -964,13 +3065,13 @@ Name | Type | Description  | Notes
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="getConversationsSearch"></a>
-# **getConversationsSearch**
-> ConversationSearchResponse getConversationsSearch(search_request)
+<a name="searchConversationCannedMessages"></a>
+# **searchConversationCannedMessages**
+> ConversationCannedMessagesResponse searchConversationCannedMessages(search_request)
 
-Search conversations
+Search for canned messages by short_code
 
-Search conversations 
+Search for canned messages by short_code 
 
 ### Example
 ```javascript
@@ -982,7 +3083,7 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var search_request = new UltraCartRestApiV2.ConversationSearchRequest(); // ConversationSearchRequest | Search Request
+var search_request = new UltraCartRestApiV2.ConversationCannedMessagesSearch(); // ConversationCannedMessagesSearch | Search request
 
 
 var callback = function(error, data, response) {
@@ -992,18 +3093,18 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.getConversationsSearch(search_request, callback);
+apiInstance.searchConversationCannedMessages(search_request, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **search_request** | [**ConversationSearchRequest**](ConversationSearchRequest.md)| Search Request | 
+ **search_request** | [**ConversationCannedMessagesSearch**](ConversationCannedMessagesSearch.md)| Search request | 
 
 ### Return type
 
-[**ConversationSearchResponse**](ConversationSearchResponse.md)
+[**ConversationCannedMessagesResponse**](ConversationCannedMessagesResponse.md)
 
 ### Authorization
 
@@ -1014,13 +3115,13 @@ Name | Type | Description  | Notes
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="getLocationsForEngagement"></a>
-# **getLocationsForEngagement**
-> ConversationLocationsResponse getLocationsForEngagement()
+<a name="smsUnsubscribeConversation"></a>
+# **smsUnsubscribeConversation**
+> smsUnsubscribeConversation(conversation_uuid)
 
-Get location data for engagement configuration
+Unsubscribe any SMS participants in this conversation
 
-Get location data for engagement configuration 
+Unsubscribe any SMS participants in this conversation 
 
 ### Example
 ```javascript
@@ -1032,23 +3133,28 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
+var conversation_uuid = "conversation_uuid_example"; // String | 
+
 
 var callback = function(error, data, response) {
   if (error) {
     console.error(error);
   } else {
-    console.log('API called successfully. Returned data: ' + data);
+    console.log('API called successfully.');
   }
 };
-apiInstance.getLocationsForEngagement(callback);
+apiInstance.smsUnsubscribeConversation(conversation_uuid, callback);
 ```
 
 ### Parameters
-This endpoint does not need any parameter.
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_uuid** | **String**|  | 
 
 ### Return type
 
-[**ConversationLocationsResponse**](ConversationLocationsResponse.md)
+null (empty response body)
 
 ### Authorization
 
@@ -1059,13 +3165,13 @@ This endpoint does not need any parameter.
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="insertConversationCannedMessage"></a>
-# **insertConversationCannedMessage**
-> ConversationCannedMessageResponse insertConversationCannedMessage(canned_message)
+<a name="startConversation"></a>
+# **startConversation**
+> ConversationStartResponse startConversation(start_request)
 
-Insert a canned message
+Start a conversation
 
-Insert a canned message 
+Start a new conversation 
 
 ### Example
 ```javascript
@@ -1077,7 +3183,7 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var canned_message = new UltraCartRestApiV2.ConversationCannedMessage(); // ConversationCannedMessage | Canned message
+var start_request = new UltraCartRestApiV2.ConversationStartRequest(); // ConversationStartRequest | Start request
 
 
 var callback = function(error, data, response) {
@@ -1087,18 +3193,18 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.insertConversationCannedMessage(canned_message, callback);
+apiInstance.startConversation(start_request, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **canned_message** | [**ConversationCannedMessage**](ConversationCannedMessage.md)| Canned message | 
+ **start_request** | [**ConversationStartRequest**](ConversationStartRequest.md)| Start request | 
 
 ### Return type
 
-[**ConversationCannedMessageResponse**](ConversationCannedMessageResponse.md)
+[**ConversationStartResponse**](ConversationStartResponse.md)
 
 ### Authorization
 
@@ -1109,13 +3215,13 @@ Name | Type | Description  | Notes
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="insertConversationDepartment"></a>
-# **insertConversationDepartment**
-> ConversationDepartmentResponse insertConversationDepartment(department)
+<a name="updateAgentProfile"></a>
+# **updateAgentProfile**
+> ConversationAgentProfileResponse updateAgentProfile(profile_request)
 
-Insert a department
+Update agent profile
 
-Insert a department 
+Update agent profile 
 
 ### Example
 ```javascript
@@ -1127,7 +3233,7 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var department = new UltraCartRestApiV2.ConversationDepartment(); // ConversationDepartment | Department
+var profile_request = new UltraCartRestApiV2.ConversationAgentProfile(); // ConversationAgentProfile | Profile request
 
 
 var callback = function(error, data, response) {
@@ -1137,18 +3243,18 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.insertConversationDepartment(department, callback);
+apiInstance.updateAgentProfile(profile_request, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **department** | [**ConversationDepartment**](ConversationDepartment.md)| Department | 
+ **profile_request** | [**ConversationAgentProfile**](ConversationAgentProfile.md)| Profile request | 
 
 ### Return type
 
-[**ConversationDepartmentResponse**](ConversationDepartmentResponse.md)
+[**ConversationAgentProfileResponse**](ConversationAgentProfileResponse.md)
 
 ### Authorization
 
@@ -1159,13 +3265,13 @@ Name | Type | Description  | Notes
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="insertConversationEngagement"></a>
-# **insertConversationEngagement**
-> ConversationEngagementResponse insertConversationEngagement(engagement)
+<a name="updateConversationCannedMessage"></a>
+# **updateConversationCannedMessage**
+> ConversationCannedMessageResponse updateConversationCannedMessage(conversation_canned_message_oid, canned_message)
 
-Insert a engagement
+Update a canned message
 
-Insert a engagement 
+Update a canned message 
 
 ### Example
 ```javascript
@@ -1177,7 +3283,9 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var engagement = new UltraCartRestApiV2.ConversationEngagement(); // ConversationEngagement | Engagement
+var conversation_canned_message_oid = 56; // Number | 
+
+var canned_message = new UltraCartRestApiV2.ConversationCannedMessage(); // ConversationCannedMessage | Canned message
 
 
 var callback = function(error, data, response) {
@@ -1187,18 +3295,19 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.insertConversationEngagement(engagement, callback);
+apiInstance.updateConversationCannedMessage(conversation_canned_message_oid, canned_message, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **engagement** | [**ConversationEngagement**](ConversationEngagement.md)| Engagement | 
+ **conversation_canned_message_oid** | **Number**|  | 
+ **canned_message** | [**ConversationCannedMessage**](ConversationCannedMessage.md)| Canned message | 
 
 ### Return type
 
-[**ConversationEngagementResponse**](ConversationEngagementResponse.md)
+[**ConversationCannedMessageResponse**](ConversationCannedMessageResponse.md)
 
 ### Authorization
 
@@ -1209,13 +3318,13 @@ Name | Type | Description  | Notes
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="joinConversation"></a>
-# **joinConversation**
-> joinConversation(conversation_uuid, opts)
+<a name="updateConversationDepartment"></a>
+# **updateConversationDepartment**
+> ConversationDepartmentResponse updateConversationDepartment(conversation_department_oid, department)
 
-Join a conversation
+Update a department
 
-Join a conversation 
+Update a department 
 
 ### Example
 ```javascript
@@ -1227,32 +3336,31 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var conversation_uuid = "conversation_uuid_example"; // String | 
+var conversation_department_oid = 56; // Number | 
+
+var department = new UltraCartRestApiV2.ConversationDepartment(); // ConversationDepartment | Department
 
-var opts = { 
-  'join_request': new UltraCartRestApiV2.ConversationJoinRequest() // ConversationJoinRequest | Join request
-};
 
 var callback = function(error, data, response) {
   if (error) {
     console.error(error);
   } else {
-    console.log('API called successfully.');
+    console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.joinConversation(conversation_uuid, opts, callback);
+apiInstance.updateConversationDepartment(conversation_department_oid, department, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **conversation_uuid** | **String**|  | 
- **join_request** | [**ConversationJoinRequest**](ConversationJoinRequest.md)| Join request | [optional] 
+ **conversation_department_oid** | **Number**|  | 
+ **department** | [**ConversationDepartment**](ConversationDepartment.md)| Department | 
 
 ### Return type
 
-null (empty response body)
+[**ConversationDepartmentResponse**](ConversationDepartmentResponse.md)
 
 ### Authorization
 
@@ -1263,13 +3371,13 @@ null (empty response body)
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="leaveConversation"></a>
-# **leaveConversation**
-> leaveConversation(conversation_uuid)
+<a name="updateConversationEngagement"></a>
+# **updateConversationEngagement**
+> ConversationEngagementResponse updateConversationEngagement(conversation_engagement_oid, engagement)
 
-Leave a conversation
+Update a engagement
 
-Leave a conversation 
+Update a engagement 
 
 ### Example
 ```javascript
@@ -1281,28 +3389,31 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var conversation_uuid = "conversation_uuid_example"; // String | 
+var conversation_engagement_oid = 56; // Number | 
+
+var engagement = new UltraCartRestApiV2.ConversationEngagement(); // ConversationEngagement | Engagement
 
 
 var callback = function(error, data, response) {
   if (error) {
     console.error(error);
   } else {
-    console.log('API called successfully.');
+    console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.leaveConversation(conversation_uuid, callback);
+apiInstance.updateConversationEngagement(conversation_engagement_oid, engagement, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **conversation_uuid** | **String**|  | 
+ **conversation_engagement_oid** | **Number**|  | 
+ **engagement** | [**ConversationEngagement**](ConversationEngagement.md)| Engagement | 
 
 ### Return type
 
-null (empty response body)
+[**ConversationEngagementResponse**](ConversationEngagementResponse.md)
 
 ### Authorization
 
@@ -1313,13 +3424,13 @@ null (empty response body)
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="markReadConversation"></a>
-# **markReadConversation**
-> markReadConversation(conversation_uuid)
+<a name="updateConversationWebchatQueueStatus"></a>
+# **updateConversationWebchatQueueStatus**
+> updateConversationWebchatQueueStatus(queue_name, status_request)
 
-Mark a conversation as read
+Update status within the queue
 
-Mark a conversation as read 
+Update status within the queue 
 
 ### Example
 ```javascript
@@ -1331,7 +3442,9 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var conversation_uuid = "conversation_uuid_example"; // String | 
+var queue_name = "queue_name_example"; // String | 
+
+var status_request = new UltraCartRestApiV2.ConversationWebchatQueueStatusUpdateRequest(); // ConversationWebchatQueueStatusUpdateRequest | Status request
 
 
 var callback = function(error, data, response) {
@@ -1341,14 +3454,15 @@ var callback = function(error, data, response) {
     console.log('API called successfully.');
   }
 };
-apiInstance.markReadConversation(conversation_uuid, callback);
+apiInstance.updateConversationWebchatQueueStatus(queue_name, status_request, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **conversation_uuid** | **String**|  | 
+ **queue_name** | **String**|  | 
+ **status_request** | [**ConversationWebchatQueueStatusUpdateRequest**](ConversationWebchatQueueStatusUpdateRequest.md)| Status request | 
 
 ### Return type
 
@@ -1363,13 +3477,13 @@ null (empty response body)
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="searchConversationCannedMessages"></a>
-# **searchConversationCannedMessages**
-> ConversationCannedMessagesResponse searchConversationCannedMessages(search_request)
+<a name="updatePbxAgent"></a>
+# **updatePbxAgent**
+> ConversationPbxAgentResponse updatePbxAgent(conversationPbxAgentUuid, pbx_agent)
 
-Search for canned messages by short_code
+Update pbx agent
 
-Search for canned messages by short_code 
+Update a pbx agent 
 
 ### Example
 ```javascript
@@ -1381,7 +3495,9 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var search_request = new UltraCartRestApiV2.ConversationCannedMessagesSearch(); // ConversationCannedMessagesSearch | Search request
+var conversationPbxAgentUuid = "conversationPbxAgentUuid_example"; // String | 
+
+var pbx_agent = new UltraCartRestApiV2.ConversationPbxAgent(); // ConversationPbxAgent | Pbx Agent
 
 
 var callback = function(error, data, response) {
@@ -1391,18 +3507,19 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.searchConversationCannedMessages(search_request, callback);
+apiInstance.updatePbxAgent(conversationPbxAgentUuid, pbx_agent, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **search_request** | [**ConversationCannedMessagesSearch**](ConversationCannedMessagesSearch.md)| Search request | 
+ **conversationPbxAgentUuid** | **String**|  | 
+ **pbx_agent** | [**ConversationPbxAgent**](ConversationPbxAgent.md)| Pbx Agent | 
 
 ### Return type
 
-[**ConversationCannedMessagesResponse**](ConversationCannedMessagesResponse.md)
+[**ConversationPbxAgentResponse**](ConversationPbxAgentResponse.md)
 
 ### Authorization
 
@@ -1413,13 +3530,13 @@ Name | Type | Description  | Notes
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="smsUnsubscribeConversation"></a>
-# **smsUnsubscribeConversation**
-> smsUnsubscribeConversation(conversation_uuid)
+<a name="updatePbxAudio"></a>
+# **updatePbxAudio**
+> ConversationPbxAudioResponse updatePbxAudio(conversationPbxAudioUuid, pbx_audio)
 
-Unsubscribe any SMS participants in this conversation
+Update pbx audio
 
-Unsubscribe any SMS participants in this conversation 
+Update a pbx audio 
 
 ### Example
 ```javascript
@@ -1431,28 +3548,31 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var conversation_uuid = "conversation_uuid_example"; // String | 
+var conversationPbxAudioUuid = "conversationPbxAudioUuid_example"; // String | 
+
+var pbx_audio = new UltraCartRestApiV2.ConversationPbxAudio(); // ConversationPbxAudio | Pbx Audio
 
 
 var callback = function(error, data, response) {
   if (error) {
     console.error(error);
   } else {
-    console.log('API called successfully.');
+    console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.smsUnsubscribeConversation(conversation_uuid, callback);
+apiInstance.updatePbxAudio(conversationPbxAudioUuid, pbx_audio, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **conversation_uuid** | **String**|  | 
+ **conversationPbxAudioUuid** | **String**|  | 
+ **pbx_audio** | [**ConversationPbxAudio**](ConversationPbxAudio.md)| Pbx Audio | 
 
 ### Return type
 
-null (empty response body)
+[**ConversationPbxAudioResponse**](ConversationPbxAudioResponse.md)
 
 ### Authorization
 
@@ -1463,13 +3583,13 @@ null (empty response body)
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="startConversation"></a>
-# **startConversation**
-> ConversationStartResponse startConversation(start_request)
+<a name="updatePbxMenu"></a>
+# **updatePbxMenu**
+> ConversationPbxMenuResponse updatePbxMenu(conversationPbxMenuUuid, pbx_menu)
 
-Start a conversation
+Update pbx menu
 
-Start a new conversation 
+Update a pbx menu 
 
 ### Example
 ```javascript
@@ -1481,7 +3601,9 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var start_request = new UltraCartRestApiV2.ConversationStartRequest(); // ConversationStartRequest | Start request
+var conversationPbxMenuUuid = "conversationPbxMenuUuid_example"; // String | 
+
+var pbx_menu = new UltraCartRestApiV2.ConversationPbxMenu(); // ConversationPbxMenu | Pbx Menu
 
 
 var callback = function(error, data, response) {
@@ -1491,18 +3613,19 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.startConversation(start_request, callback);
+apiInstance.updatePbxMenu(conversationPbxMenuUuid, pbx_menu, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **start_request** | [**ConversationStartRequest**](ConversationStartRequest.md)| Start request | 
+ **conversationPbxMenuUuid** | **String**|  | 
+ **pbx_menu** | [**ConversationPbxMenu**](ConversationPbxMenu.md)| Pbx Menu | 
 
 ### Return type
 
-[**ConversationStartResponse**](ConversationStartResponse.md)
+[**ConversationPbxMenuResponse**](ConversationPbxMenuResponse.md)
 
 ### Authorization
 
@@ -1513,13 +3636,13 @@ Name | Type | Description  | Notes
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="updateAgentProfile"></a>
-# **updateAgentProfile**
-> ConversationAgentProfileResponse updateAgentProfile(profile_request)
+<a name="updatePbxPhoneNumber"></a>
+# **updatePbxPhoneNumber**
+> ConversationPbxPhoneNumberResponse updatePbxPhoneNumber(conversationPbxPhoneNumberUuid, pbx_phoneNumber)
 
-Update agent profile
+Update pbx phoneNumber
 
-Update agent profile 
+Update a pbx phoneNumber 
 
 ### Example
 ```javascript
@@ -1531,7 +3654,9 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var profile_request = new UltraCartRestApiV2.ConversationAgentProfile(); // ConversationAgentProfile | Profile request
+var conversationPbxPhoneNumberUuid = "conversationPbxPhoneNumberUuid_example"; // String | 
+
+var pbx_phoneNumber = new UltraCartRestApiV2.ConversationPbxPhoneNumber(); // ConversationPbxPhoneNumber | Pbx PhoneNumber
 
 
 var callback = function(error, data, response) {
@@ -1541,18 +3666,19 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.updateAgentProfile(profile_request, callback);
+apiInstance.updatePbxPhoneNumber(conversationPbxPhoneNumberUuid, pbx_phoneNumber, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **profile_request** | [**ConversationAgentProfile**](ConversationAgentProfile.md)| Profile request | 
+ **conversationPbxPhoneNumberUuid** | **String**|  | 
+ **pbx_phoneNumber** | [**ConversationPbxPhoneNumber**](ConversationPbxPhoneNumber.md)| Pbx PhoneNumber | 
 
 ### Return type
 
-[**ConversationAgentProfileResponse**](ConversationAgentProfileResponse.md)
+[**ConversationPbxPhoneNumberResponse**](ConversationPbxPhoneNumberResponse.md)
 
 ### Authorization
 
@@ -1563,13 +3689,13 @@ Name | Type | Description  | Notes
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="updateConversationCannedMessage"></a>
-# **updateConversationCannedMessage**
-> ConversationCannedMessageResponse updateConversationCannedMessage(conversation_canned_message_oid, canned_message)
+<a name="updatePbxQueue"></a>
+# **updatePbxQueue**
+> ConversationPbxQueueResponse updatePbxQueue(conversationPbxQueueUuid, pbx_queue)
 
-Update a canned message
+Update pbx queue
 
-Update a canned message 
+Update a pbx queue 
 
 ### Example
 ```javascript
@@ -1581,9 +3707,9 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var conversation_canned_message_oid = 56; // Number | 
+var conversationPbxQueueUuid = "conversationPbxQueueUuid_example"; // String | 
 
-var canned_message = new UltraCartRestApiV2.ConversationCannedMessage(); // ConversationCannedMessage | Canned message
+var pbx_queue = new UltraCartRestApiV2.ConversationPbxQueue(); // ConversationPbxQueue | Pbx Queue
 
 
 var callback = function(error, data, response) {
@@ -1593,19 +3719,19 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.updateConversationCannedMessage(conversation_canned_message_oid, canned_message, callback);
+apiInstance.updatePbxQueue(conversationPbxQueueUuid, pbx_queue, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **conversation_canned_message_oid** | **Number**|  | 
- **canned_message** | [**ConversationCannedMessage**](ConversationCannedMessage.md)| Canned message | 
+ **conversationPbxQueueUuid** | **String**|  | 
+ **pbx_queue** | [**ConversationPbxQueue**](ConversationPbxQueue.md)| Pbx Queue | 
 
 ### Return type
 
-[**ConversationCannedMessageResponse**](ConversationCannedMessageResponse.md)
+[**ConversationPbxQueueResponse**](ConversationPbxQueueResponse.md)
 
 ### Authorization
 
@@ -1616,13 +3742,13 @@ Name | Type | Description  | Notes
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="updateConversationDepartment"></a>
-# **updateConversationDepartment**
-> ConversationDepartmentResponse updateConversationDepartment(conversation_department_oid, department)
+<a name="updatePbxTimeBased"></a>
+# **updatePbxTimeBased**
+> ConversationPbxTimeBasedResponse updatePbxTimeBased(conversationPbxTimeBasedUuid, pbx_timeBased)
 
-Update a department
+Update pbx timeBased
 
-Update a department 
+Update a pbx timeBased 
 
 ### Example
 ```javascript
@@ -1634,9 +3760,9 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var conversation_department_oid = 56; // Number | 
+var conversationPbxTimeBasedUuid = "conversationPbxTimeBasedUuid_example"; // String | 
 
-var department = new UltraCartRestApiV2.ConversationDepartment(); // ConversationDepartment | Department
+var pbx_timeBased = new UltraCartRestApiV2.ConversationPbxTimeBased(); // ConversationPbxTimeBased | Pbx TimeBased
 
 
 var callback = function(error, data, response) {
@@ -1646,19 +3772,19 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.updateConversationDepartment(conversation_department_oid, department, callback);
+apiInstance.updatePbxTimeBased(conversationPbxTimeBasedUuid, pbx_timeBased, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **conversation_department_oid** | **Number**|  | 
- **department** | [**ConversationDepartment**](ConversationDepartment.md)| Department | 
+ **conversationPbxTimeBasedUuid** | **String**|  | 
+ **pbx_timeBased** | [**ConversationPbxTimeBased**](ConversationPbxTimeBased.md)| Pbx TimeBased | 
 
 ### Return type
 
-[**ConversationDepartmentResponse**](ConversationDepartmentResponse.md)
+[**ConversationPbxTimeBasedResponse**](ConversationPbxTimeBasedResponse.md)
 
 ### Authorization
 
@@ -1669,13 +3795,13 @@ Name | Type | Description  | Notes
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="updateConversationEngagement"></a>
-# **updateConversationEngagement**
-> ConversationEngagementResponse updateConversationEngagement(conversation_engagement_oid, engagement)
+<a name="updatePbxTimeRange"></a>
+# **updatePbxTimeRange**
+> ConversationPbxTimeRangeResponse updatePbxTimeRange(conversationPbxTimeRangeUuid, pbx_timeRange)
 
-Update a engagement
+Update pbx timeRange
 
-Update a engagement 
+Update a pbx timeRange 
 
 ### Example
 ```javascript
@@ -1687,9 +3813,9 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var conversation_engagement_oid = 56; // Number | 
+var conversationPbxTimeRangeUuid = "conversationPbxTimeRangeUuid_example"; // String | 
 
-var engagement = new UltraCartRestApiV2.ConversationEngagement(); // ConversationEngagement | Engagement
+var pbx_timeRange = new UltraCartRestApiV2.ConversationPbxTimeRange(); // ConversationPbxTimeRange | Pbx TimeRange
 
 
 var callback = function(error, data, response) {
@@ -1699,19 +3825,19 @@ var callback = function(error, data, response) {
     console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.updateConversationEngagement(conversation_engagement_oid, engagement, callback);
+apiInstance.updatePbxTimeRange(conversationPbxTimeRangeUuid, pbx_timeRange, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **conversation_engagement_oid** | **Number**|  | 
- **engagement** | [**ConversationEngagement**](ConversationEngagement.md)| Engagement | 
+ **conversationPbxTimeRangeUuid** | **String**|  | 
+ **pbx_timeRange** | [**ConversationPbxTimeRange**](ConversationPbxTimeRange.md)| Pbx TimeRange | 
 
 ### Return type
 
-[**ConversationEngagementResponse**](ConversationEngagementResponse.md)
+[**ConversationPbxTimeRangeResponse**](ConversationPbxTimeRangeResponse.md)
 
 ### Authorization
 
@@ -1722,13 +3848,13 @@ Name | Type | Description  | Notes
  - **Content-Type**: application/json
  - **Accept**: application/json
 
-<a name="updateConversationWebchatQueueStatus"></a>
-# **updateConversationWebchatQueueStatus**
-> updateConversationWebchatQueueStatus(queue_name, status_request)
+<a name="updatePbxVoicemailMailbox"></a>
+# **updatePbxVoicemailMailbox**
+> ConversationPbxVoicemailMailboxResponse updatePbxVoicemailMailbox(conversationPbxVoicemailMailboxUuid, pbx_voicemailMailbox)
 
-Update status within the queue
+Update pbx voicemailMailbox
 
-Update status within the queue 
+Update a pbx voicemailMailbox 
 
 ### Example
 ```javascript
@@ -1740,31 +3866,31 @@ UltraCartRestApiV2.ApiClient.usingApiKey(simpleKey, false)
 var apiInstance = new UltraCartRestApiV2.ConversationApi();
 
 
-var queue_name = "queue_name_example"; // String | 
+var conversationPbxVoicemailMailboxUuid = "conversationPbxVoicemailMailboxUuid_example"; // String | 
 
-var status_request = new UltraCartRestApiV2.ConversationWebchatQueueStatusUpdateRequest(); // ConversationWebchatQueueStatusUpdateRequest | Status request
+var pbx_voicemailMailbox = new UltraCartRestApiV2.ConversationPbxVoicemailMailbox(); // ConversationPbxVoicemailMailbox | Pbx VoicemailMailbox
 
 
 var callback = function(error, data, response) {
   if (error) {
     console.error(error);
   } else {
-    console.log('API called successfully.');
+    console.log('API called successfully. Returned data: ' + data);
   }
 };
-apiInstance.updateConversationWebchatQueueStatus(queue_name, status_request, callback);
+apiInstance.updatePbxVoicemailMailbox(conversationPbxVoicemailMailboxUuid, pbx_voicemailMailbox, callback);
 ```
 
 ### Parameters
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **queue_name** | **String**|  | 
- **status_request** | [**ConversationWebchatQueueStatusUpdateRequest**](ConversationWebchatQueueStatusUpdateRequest.md)| Status request | 
+ **conversationPbxVoicemailMailboxUuid** | **String**|  | 
+ **pbx_voicemailMailbox** | [**ConversationPbxVoicemailMailbox**](ConversationPbxVoicemailMailbox.md)| Pbx VoicemailMailbox | 
 
 ### Return type
 
-null (empty response body)
+[**ConversationPbxVoicemailMailboxResponse**](ConversationPbxVoicemailMailboxResponse.md)
 
 ### Authorization