tychat-contracts 1.3.8 → 1.3.9

package/dist/conversations/conversation-type.dto.d.ts

@@ -1,5 +1,5 @@
-export declare const CONVERSATION_SESSION_TYPES: readonly ["ia", "human"];
-export declare const CONVERSATION_TYPES: readonly ["ia", "human"];
+export declare const CONVERSATION_SESSION_TYPES: readonly ["ia", "human", "waiting"];
+export declare const CONVERSATION_TYPES: readonly ["ia", "human", "waiting"];
 export type ConversationTypeDto = (typeof CONVERSATION_SESSION_TYPES)[number];
 export declare const CONVERSATION_MESSAGE_TYPES: readonly ["ia", "human", "patient"];
 export type ConversationMessageTypeDto = (typeof CONVERSATION_MESSAGE_TYPES)[number];

package/dist/conversations/conversation-type.dto.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"conversation-type.dto.d.ts","sourceRoot":"","sources":["../../src/conversations/conversation-type.dto.ts"],"names":[],"mappings":"AAGA,eAAO,MAAM,0BAA0B,0BAA2B,CAAC;AAGnE,eAAO,MAAM,kBAAkB,0BAA6B,CAAC;AAE7D,MAAM,MAAM,mBAAmB,GAAG,CAAC,OAAO,0BAA0B,CAAC,CAAC,MAAM,CAAC,CAAC;AAI9E,eAAO,MAAM,0BAA0B,qCAAsC,CAAC;AAC9E,MAAM,MAAM,0BAA0B,GAAG,CAAC,OAAO,0BAA0B,CAAC,CAAC,MAAM,CAAC,CAAC"}
+{"version":3,"file":"conversation-type.dto.d.ts","sourceRoot":"","sources":["../../src/conversations/conversation-type.dto.ts"],"names":[],"mappings":"AAIA,eAAO,MAAM,0BAA0B,qCAAsC,CAAC;AAG9E,eAAO,MAAM,kBAAkB,qCAA6B,CAAC;AAE7D,MAAM,MAAM,mBAAmB,GAAG,CAAC,OAAO,0BAA0B,CAAC,CAAC,MAAM,CAAC,CAAC;AAI9E,eAAO,MAAM,0BAA0B,qCAAsC,CAAC;AAC9E,MAAM,MAAM,0BAA0B,GAAG,CAAC,OAAO,0BAA0B,CAAC,CAAC,MAAM,CAAC,CAAC"}

package/dist/conversations/conversation-type.dto.js

@@ -4,7 +4,8 @@ exports.CONVERSATION_MESSAGE_TYPES = exports.CONVERSATION_TYPES = exports.CONVER
 // Allowed conversation session types.
 // "ia"    → patient interacting with the AI.
 // "human" → human staff member responding to the patient.
-exports.CONVERSATION_SESSION_TYPES = ['ia', 'human'];
+// "waiting" → waiting queue for human handoff.
+exports.CONVERSATION_SESSION_TYPES = ['ia', 'human', 'waiting'];
 // Backwards-compatible alias for session types.
 exports.CONVERSATION_TYPES = exports.CONVERSATION_SESSION_TYPES;
 // Allowed conversation message types for the `conversations` table.

package/dist/conversations/followup-config-response.dto.d.ts

@@ -33,5 +33,13 @@ export declare class FollowupConfigResponseDto {
     templateReturnSuggestion?: string;
     templateAbandonment?: string;
     enabled: boolean;
+    humanPatientIdleWarningDelayMinutes: number;
+    humanPatientIdleFinalizeDelayMinutes: number;
+    humanAttendantIdleRequeueDelayMinutes: number;
+    humanPatientIdleWarningMessage: string;
+    humanPatientIdleFinalizeMessage: string;
+    humanAttendantIdleRequeueMessage: string;
+    humanAfterHoursWaitingMessage: string;
+    humanRequestOutsideHoursMessage: string;
 }
 //# sourceMappingURL=followup-config-response.dto.d.ts.map

package/dist/conversations/followup-config-response.dto.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"followup-config-response.dto.d.ts","sourceRoot":"","sources":["../../src/conversations/followup-config-response.dto.ts"],"names":[],"mappings":"AAGA;;;;;GAKG;AACH,qBAAa,yBAAyB;IAIpC,EAAE,EAAE,MAAM,CAAC;IAMX,MAAM,CAAC,EAAE,MAAM,CAAC;IAYhB,2BAA2B,EAAE,MAAM,CAAC;IAKpC,qBAAqB,EAAE,MAAM,CAAC;IAK9B,qBAAqB,EAAE,MAAM,CAAC;IAK9B,qBAAqB,EAAE,MAAM,CAAC;IAK9B,qBAAqB,EAAE,MAAM,CAAC;IAK9B,qBAAqB,EAAE,MAAM,CAAC;IAS9B,yBAAyB,EAAE,MAAM,CAAC;IAIlC,mBAAmB,EAAE,OAAO,CAAC;IAS7B,+BAA+B,EAAE,MAAM,CAAC;IAIxC,0BAA0B,EAAE,OAAO,CAAC;IAKpC,gCAAgC,EAAE,MAAM,CAAC;IAIzC,2BAA2B,EAAE,OAAO,CAAC;IASrC,kBAAkB,EAAE,MAAM,CAAC;IAI3B,aAAa,EAAE,OAAO,CAAC;IASvB,yBAAyB,EAAE,MAAM,CAAC;IAIlC,oBAAoB,EAAE,OAAO,CAAC;IAS9B,4BAA4B,EAAE,MAAM,CAAC;IAIrC,uBAAuB,EAAE,OAAO,CAAC;IAYjC,+BAA+B,CAAC,EAAE,MAAM,CAAC;IAQzC,2BAA2B,CAAC,EAAE,MAAM,CAAC;IAQrC,4BAA4B,CAAC,EAAE,MAAM,CAAC;IAQtC,wBAAwB,CAAC,EAAE,MAAM,CAAC;IAQlC,qBAAqB,CAAC,EAAE,MAAM,CAAC;IAQ/B,wBAAwB,CAAC,EAAE,MAAM,CAAC;IAQlC,mBAAmB,CAAC,EAAE,MAAM,CAAC;IAQ7B,OAAO,EAAE,OAAO,CAAC;CAClB"}
+{"version":3,"file":"followup-config-response.dto.d.ts","sourceRoot":"","sources":["../../src/conversations/followup-config-response.dto.ts"],"names":[],"mappings":"AAWA;;;;;GAKG;AACH,qBAAa,yBAAyB;IAIpC,EAAE,EAAE,MAAM,CAAC;IAMX,MAAM,CAAC,EAAE,MAAM,CAAC;IAYhB,2BAA2B,EAAE,MAAM,CAAC;IAKpC,qBAAqB,EAAE,MAAM,CAAC;IAK9B,qBAAqB,EAAE,MAAM,CAAC;IAK9B,qBAAqB,EAAE,MAAM,CAAC;IAK9B,qBAAqB,EAAE,MAAM,CAAC;IAK9B,qBAAqB,EAAE,MAAM,CAAC;IAS9B,yBAAyB,EAAE,MAAM,CAAC;IAIlC,mBAAmB,EAAE,OAAO,CAAC;IAS7B,+BAA+B,EAAE,MAAM,CAAC;IAIxC,0BAA0B,EAAE,OAAO,CAAC;IAKpC,gCAAgC,EAAE,MAAM,CAAC;IAIzC,2BAA2B,EAAE,OAAO,CAAC;IASrC,kBAAkB,EAAE,MAAM,CAAC;IAI3B,aAAa,EAAE,OAAO,CAAC;IASvB,yBAAyB,EAAE,MAAM,CAAC;IAIlC,oBAAoB,EAAE,OAAO,CAAC;IAS9B,4BAA4B,EAAE,MAAM,CAAC;IAIrC,uBAAuB,EAAE,OAAO,CAAC;IAYjC,+BAA+B,CAAC,EAAE,MAAM,CAAC;IAQzC,2BAA2B,CAAC,EAAE,MAAM,CAAC;IAQrC,4BAA4B,CAAC,EAAE,MAAM,CAAC;IAQtC,wBAAwB,CAAC,EAAE,MAAM,CAAC;IAQlC,qBAAqB,CAAC,EAAE,MAAM,CAAC;IAQ/B,wBAAwB,CAAC,EAAE,MAAM,CAAC;IAQlC,mBAAmB,CAAC,EAAE,MAAM,CAAC;IAQ7B,OAAO,EAAE,OAAO,CAAC;IASjB,mCAAmC,EAAE,MAAM,CAAC;IAS5C,oCAAoC,EAAE,MAAM,CAAC;IAS7C,qCAAqC,EAAE,MAAM,CAAC;IAS9C,8BAA8B,EAAE,MAAM,CAAC;IASvC,+BAA+B,EAAE,MAAM,CAAC;IASxC,gCAAgC,EAAE,MAAM,CAAC;IASzC,6BAA6B,EAAE,MAAM,CAAC;IAUtC,+BAA+B,EAAE,MAAM,CAAC;CACzC"}

package/dist/conversations/followup-config-response.dto.js

@@ -71,6 +71,14 @@ class FollowupConfigResponseDto {
     // Global setting
     // ---------------------------------------------------------------------------
     enabled;
+    humanPatientIdleWarningDelayMinutes;
+    humanPatientIdleFinalizeDelayMinutes;
+    humanAttendantIdleRequeueDelayMinutes;
+    humanPatientIdleWarningMessage;
+    humanPatientIdleFinalizeMessage;
+    humanAttendantIdleRequeueMessage;
+    humanAfterHoursWaitingMessage;
+    humanRequestOutsideHoursMessage;
 }
 exports.FollowupConfigResponseDto = FollowupConfigResponseDto;
 __decorate([
@@ -259,3 +267,75 @@ __decorate([
     (0, class_validator_1.IsBoolean)(),
     __metadata("design:type", Boolean)
 ], FollowupConfigResponseDto.prototype, "enabled", void 0);
+__decorate([
+    (0, swagger_1.ApiProperty)({
+        description: 'Minutes to send warning when attendant sent the last message and patient did not reply',
+        example: 5,
+    }),
+    (0, class_validator_1.IsInt)(),
+    (0, class_validator_1.Min)(1),
+    __metadata("design:type", Number)
+], FollowupConfigResponseDto.prototype, "humanPatientIdleWarningDelayMinutes", void 0);
+__decorate([
+    (0, swagger_1.ApiProperty)({
+        description: 'Minutes after warning to finalize human attendance and return session to IA',
+        example: 10,
+    }),
+    (0, class_validator_1.IsInt)(),
+    (0, class_validator_1.Min)(1),
+    __metadata("design:type", Number)
+], FollowupConfigResponseDto.prototype, "humanPatientIdleFinalizeDelayMinutes", void 0);
+__decorate([
+    (0, swagger_1.ApiProperty)({
+        description: 'Minutes to requeue when patient sent the last message and attendant did not reply',
+        example: 15,
+    }),
+    (0, class_validator_1.IsInt)(),
+    (0, class_validator_1.Min)(1),
+    __metadata("design:type", Number)
+], FollowupConfigResponseDto.prototype, "humanAttendantIdleRequeueDelayMinutes", void 0);
+__decorate([
+    (0, swagger_1.ApiProperty)({
+        description: 'Message sent as warning when patient is idle during human attendance',
+        example: 'Ainda estamos aguardando sua resposta. Em alguns minutos, o atendimento humano sera finalizado caso nao haja retorno.',
+    }),
+    (0, class_validator_1.IsString)(),
+    (0, class_validator_1.MaxLength)(5000),
+    __metadata("design:type", String)
+], FollowupConfigResponseDto.prototype, "humanPatientIdleWarningMessage", void 0);
+__decorate([
+    (0, swagger_1.ApiProperty)({
+        description: 'Message sent when human attendance is finalized due to patient inactivity',
+        example: 'Como nao recebemos seu retorno, encerramos o atendimento humano por agora. Se precisar, posso continuar seu atendimento por IA.',
+    }),
+    (0, class_validator_1.IsString)(),
+    (0, class_validator_1.MaxLength)(5000),
+    __metadata("design:type", String)
+], FollowupConfigResponseDto.prototype, "humanPatientIdleFinalizeMessage", void 0);
+__decorate([
+    (0, swagger_1.ApiProperty)({
+        description: 'Message sent when session is requeued due to attendant inactivity',
+        example: 'Devido a alta demanda, outro atendente continuara seu atendimento em breve.',
+    }),
+    (0, class_validator_1.IsString)(),
+    (0, class_validator_1.MaxLength)(5000),
+    __metadata("design:type", String)
+], FollowupConfigResponseDto.prototype, "humanAttendantIdleRequeueMessage", void 0);
+__decorate([
+    (0, swagger_1.ApiProperty)({
+        description: 'Message sent when clinic is closed and session remains in waiting queue',
+        example: 'Nosso horario de atendimento foi encerrado. Retornaremos o contato no proximo dia util.',
+    }),
+    (0, class_validator_1.IsString)(),
+    (0, class_validator_1.MaxLength)(5000),
+    __metadata("design:type", String)
+], FollowupConfigResponseDto.prototype, "humanAfterHoursWaitingMessage", void 0);
+__decorate([
+    (0, swagger_1.ApiProperty)({
+        description: 'Message sent when patient requests human support outside clinic hours',
+        example: 'No momento estamos fora do horario de atendimento humano. Sua conversa foi para a fila e retornaremos no proximo dia util.',
+    }),
+    (0, class_validator_1.IsString)(),
+    (0, class_validator_1.MaxLength)(5000),
+    __metadata("design:type", String)
+], FollowupConfigResponseDto.prototype, "humanRequestOutsideHoursMessage", void 0);

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "tychat-contracts",
-  "version": "1.3.8",
+  "version": "1.3.9",
   "description": "DTOs compartilhados com class-validator (API e microserviços)",
   "main": "dist/index.js",
   "types": "dist/index.d.ts",

package/src/conversations/conversation-type.dto.ts

@@ -1,7 +1,8 @@
 // Allowed conversation session types.
 // "ia"    → patient interacting with the AI.
 // "human" → human staff member responding to the patient.
-export const CONVERSATION_SESSION_TYPES = ['ia', 'human'] as const;
+// "waiting" → waiting queue for human handoff.
+export const CONVERSATION_SESSION_TYPES = ['ia', 'human', 'waiting'] as const;
 
 // Backwards-compatible alias for session types.
 export const CONVERSATION_TYPES = CONVERSATION_SESSION_TYPES;

package/src/conversations/followup-config-response.dto.ts

@@ -1,5 +1,13 @@
 import { ApiProperty, ApiPropertyOptional } from '@nestjs/swagger';
-import { IsBoolean, IsInt, IsNotEmpty, IsOptional, IsString, Min } from 'class-validator';
+import {
+  IsBoolean,
+  IsInt,
+  IsNotEmpty,
+  IsOptional,
+  IsString,
+  MaxLength,
+  Min,
+} from 'class-validator';
 
 /**
  * Represents a follow-up timing configuration for a tenant.
@@ -197,4 +205,77 @@ export class FollowupConfigResponseDto {
   @ApiProperty({ description: 'Whether abandonment follow-up is enabled for this tenant' })
   @IsBoolean()
   enabled: boolean;
+
+  @ApiProperty({
+    description:
+      'Minutes to send warning when attendant sent the last message and patient did not reply',
+    example: 5,
+  })
+  @IsInt()
+  @Min(1)
+  humanPatientIdleWarningDelayMinutes: number;
+
+  @ApiProperty({
+    description:
+      'Minutes after warning to finalize human attendance and return session to IA',
+    example: 10,
+  })
+  @IsInt()
+  @Min(1)
+  humanPatientIdleFinalizeDelayMinutes: number;
+
+  @ApiProperty({
+    description:
+      'Minutes to requeue when patient sent the last message and attendant did not reply',
+    example: 15,
+  })
+  @IsInt()
+  @Min(1)
+  humanAttendantIdleRequeueDelayMinutes: number;
+
+  @ApiProperty({
+    description: 'Message sent as warning when patient is idle during human attendance',
+    example:
+      'Ainda estamos aguardando sua resposta. Em alguns minutos, o atendimento humano sera finalizado caso nao haja retorno.',
+  })
+  @IsString()
+  @MaxLength(5000)
+  humanPatientIdleWarningMessage: string;
+
+  @ApiProperty({
+    description: 'Message sent when human attendance is finalized due to patient inactivity',
+    example:
+      'Como nao recebemos seu retorno, encerramos o atendimento humano por agora. Se precisar, posso continuar seu atendimento por IA.',
+  })
+  @IsString()
+  @MaxLength(5000)
+  humanPatientIdleFinalizeMessage: string;
+
+  @ApiProperty({
+    description: 'Message sent when session is requeued due to attendant inactivity',
+    example:
+      'Devido a alta demanda, outro atendente continuara seu atendimento em breve.',
+  })
+  @IsString()
+  @MaxLength(5000)
+  humanAttendantIdleRequeueMessage: string;
+
+  @ApiProperty({
+    description: 'Message sent when clinic is closed and session remains in waiting queue',
+    example:
+      'Nosso horario de atendimento foi encerrado. Retornaremos o contato no proximo dia util.',
+  })
+  @IsString()
+  @MaxLength(5000)
+  humanAfterHoursWaitingMessage: string;
+
+  @ApiProperty({
+    description:
+      'Message sent when patient requests human support outside clinic hours',
+    example:
+      'No momento estamos fora do horario de atendimento humano. Sua conversa foi para a fila e retornaremos no proximo dia util.',
+  })
+  @IsString()
+  @MaxLength(5000)
+  humanRequestOutsideHoursMessage: string;
 }