turbodesk-livechat-react-native 0.1.0-alpha.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/CHANGELOG.md +30 -0
- package/README.md +91 -0
- package/dist/api/conversation-api.d.ts +16 -0
- package/dist/api/conversation-api.d.ts.map +1 -0
- package/dist/api/conversation-api.js +44 -0
- package/dist/api/conversation-api.js.map +1 -0
- package/dist/api/file-api.d.ts +5 -0
- package/dist/api/file-api.d.ts.map +1 -0
- package/dist/api/file-api.js +15 -0
- package/dist/api/file-api.js.map +1 -0
- package/dist/api/widget-api.d.ts +4 -0
- package/dist/api/widget-api.d.ts.map +1 -0
- package/dist/api/widget-api.js +15 -0
- package/dist/api/widget-api.js.map +1 -0
- package/dist/axios/axios.d.ts +32 -0
- package/dist/axios/axios.d.ts.map +1 -0
- package/dist/axios/axios.js +120 -0
- package/dist/axios/axios.js.map +1 -0
- package/dist/core/config.d.ts +17 -0
- package/dist/core/config.d.ts.map +1 -0
- package/dist/core/config.js +42 -0
- package/dist/core/config.js.map +1 -0
- package/dist/core/http-client.d.ts +33 -0
- package/dist/core/http-client.d.ts.map +1 -0
- package/dist/core/http-client.js +104 -0
- package/dist/core/http-client.js.map +1 -0
- package/dist/core/identity.d.ts +7 -0
- package/dist/core/identity.d.ts.map +1 -0
- package/dist/core/identity.js +62 -0
- package/dist/core/identity.js.map +1 -0
- package/dist/core/visitor-params.d.ts +15 -0
- package/dist/core/visitor-params.d.ts.map +1 -0
- package/dist/core/visitor-params.js +45 -0
- package/dist/core/visitor-params.js.map +1 -0
- package/dist/hooks/use-conversations.d.ts +12 -0
- package/dist/hooks/use-conversations.d.ts.map +1 -0
- package/dist/hooks/use-conversations.js +177 -0
- package/dist/hooks/use-conversations.js.map +1 -0
- package/dist/hooks/use-live-chat.d.ts +30 -0
- package/dist/hooks/use-live-chat.d.ts.map +1 -0
- package/dist/hooks/use-live-chat.js +52 -0
- package/dist/hooks/use-live-chat.js.map +1 -0
- package/dist/hooks/use-messages.d.ts +11 -0
- package/dist/hooks/use-messages.d.ts.map +1 -0
- package/dist/hooks/use-messages.js +185 -0
- package/dist/hooks/use-messages.js.map +1 -0
- package/dist/hooks/use-send-message.d.ts +22 -0
- package/dist/hooks/use-send-message.d.ts.map +1 -0
- package/dist/hooks/use-send-message.js +125 -0
- package/dist/hooks/use-send-message.js.map +1 -0
- package/dist/index.d.ts +49 -0
- package/dist/index.d.ts.map +1 -0
- package/dist/index.js +97 -0
- package/dist/index.js.map +1 -0
- package/dist/navigation/LiveChatPanel.d.ts +5 -0
- package/dist/navigation/LiveChatPanel.d.ts.map +1 -0
- package/dist/navigation/LiveChatPanel.js +81 -0
- package/dist/navigation/LiveChatPanel.js.map +1 -0
- package/dist/navigation/panel-router-context.d.ts +22 -0
- package/dist/navigation/panel-router-context.d.ts.map +1 -0
- package/dist/navigation/panel-router-context.js +42 -0
- package/dist/navigation/panel-router-context.js.map +1 -0
- package/dist/navigation/router-types.d.ts +2 -0
- package/dist/navigation/router-types.d.ts.map +1 -0
- package/dist/navigation/router-types.js +3 -0
- package/dist/navigation/router-types.js.map +1 -0
- package/dist/provider/LiveChatContext.d.ts +4 -0
- package/dist/provider/LiveChatContext.d.ts.map +1 -0
- package/dist/provider/LiveChatContext.js +35 -0
- package/dist/provider/LiveChatContext.js.map +1 -0
- package/dist/provider/LiveChatProvider.d.ts +3 -0
- package/dist/provider/LiveChatProvider.d.ts.map +1 -0
- package/dist/provider/LiveChatProvider.js +308 -0
- package/dist/provider/LiveChatProvider.js.map +1 -0
- package/dist/provider/types.d.ts +42 -0
- package/dist/provider/types.d.ts.map +1 -0
- package/dist/provider/types.js +3 -0
- package/dist/provider/types.js.map +1 -0
- package/dist/realtime/ws-client.d.ts +51 -0
- package/dist/realtime/ws-client.d.ts.map +1 -0
- package/dist/realtime/ws-client.js +322 -0
- package/dist/realtime/ws-client.js.map +1 -0
- package/dist/ui/components/AssigneeAvatar.d.ts +12 -0
- package/dist/ui/components/AssigneeAvatar.d.ts.map +1 -0
- package/dist/ui/components/AssigneeAvatar.js +58 -0
- package/dist/ui/components/AssigneeAvatar.js.map +1 -0
- package/dist/ui/components/Avatar.d.ts +10 -0
- package/dist/ui/components/Avatar.d.ts.map +1 -0
- package/dist/ui/components/Avatar.js +76 -0
- package/dist/ui/components/Avatar.js.map +1 -0
- package/dist/ui/components/ConversationHeader.d.ts +10 -0
- package/dist/ui/components/ConversationHeader.d.ts.map +1 -0
- package/dist/ui/components/ConversationHeader.js +90 -0
- package/dist/ui/components/ConversationHeader.js.map +1 -0
- package/dist/ui/components/ConversationListScreen.d.ts +9 -0
- package/dist/ui/components/ConversationListScreen.d.ts.map +1 -0
- package/dist/ui/components/ConversationListScreen.js +350 -0
- package/dist/ui/components/ConversationListScreen.js.map +1 -0
- package/dist/ui/components/ConversationScreen.d.ts +8 -0
- package/dist/ui/components/ConversationScreen.d.ts.map +1 -0
- package/dist/ui/components/ConversationScreen.js +235 -0
- package/dist/ui/components/ConversationScreen.js.map +1 -0
- package/dist/ui/components/HomeScreen.d.ts +6 -0
- package/dist/ui/components/HomeScreen.d.ts.map +1 -0
- package/dist/ui/components/HomeScreen.js +133 -0
- package/dist/ui/components/HomeScreen.js.map +1 -0
- package/dist/ui/components/LivechatMessageRenderer.d.ts +17 -0
- package/dist/ui/components/LivechatMessageRenderer.d.ts.map +1 -0
- package/dist/ui/components/LivechatMessageRenderer.js +122 -0
- package/dist/ui/components/LivechatMessageRenderer.js.map +1 -0
- package/dist/ui/components/LogMessage.d.ts +5 -0
- package/dist/ui/components/LogMessage.d.ts.map +1 -0
- package/dist/ui/components/LogMessage.js +83 -0
- package/dist/ui/components/LogMessage.js.map +1 -0
- package/dist/ui/components/MessageBubble.d.ts +15 -0
- package/dist/ui/components/MessageBubble.d.ts.map +1 -0
- package/dist/ui/components/MessageBubble.js +84 -0
- package/dist/ui/components/MessageBubble.js.map +1 -0
- package/dist/ui/components/MessageComposer.d.ts +31 -0
- package/dist/ui/components/MessageComposer.d.ts.map +1 -0
- package/dist/ui/components/MessageComposer.js +295 -0
- package/dist/ui/components/MessageComposer.js.map +1 -0
- package/dist/ui/components/WsStatusStrip.d.ts +2 -0
- package/dist/ui/components/WsStatusStrip.d.ts.map +1 -0
- package/dist/ui/components/WsStatusStrip.js +103 -0
- package/dist/ui/components/WsStatusStrip.js.map +1 -0
- package/dist/ui/icons.d.ts +22 -0
- package/dist/ui/icons.d.ts.map +1 -0
- package/dist/ui/icons.js +71 -0
- package/dist/ui/icons.js.map +1 -0
- package/dist/ui/theme.d.ts +72 -0
- package/dist/ui/theme.d.ts.map +1 -0
- package/dist/ui/theme.js +170 -0
- package/dist/ui/theme.js.map +1 -0
- package/docs/backend-contract.md +392 -0
- package/docs/migration-notes.md +32 -0
- package/package.json +60 -0
- package/src/api/conversation-api.ts +71 -0
- package/src/api/file-api.ts +14 -0
- package/src/api/widget-api.ts +12 -0
- package/src/axios/axios.ts +159 -0
- package/src/core/config.ts +54 -0
- package/src/core/http-client.ts +136 -0
- package/src/core/identity.ts +68 -0
- package/src/core/visitor-params.ts +48 -0
- package/src/hooks/use-conversations.ts +181 -0
- package/src/hooks/use-live-chat.ts +84 -0
- package/src/hooks/use-messages.ts +188 -0
- package/src/hooks/use-send-message.ts +159 -0
- package/src/index.ts +114 -0
- package/src/navigation/LiveChatPanel.tsx +118 -0
- package/src/navigation/panel-router-context.tsx +89 -0
- package/src/navigation/router-types.ts +1 -0
- package/src/provider/LiveChatContext.ts +33 -0
- package/src/provider/LiveChatProvider.tsx +380 -0
- package/src/provider/types.ts +57 -0
- package/src/realtime/ws-client.ts +369 -0
- package/src/types/react-native-svg.d.ts +10 -0
- package/src/ui/components/AssigneeAvatar.tsx +102 -0
- package/src/ui/components/Avatar.tsx +110 -0
- package/src/ui/components/ConversationHeader.tsx +202 -0
- package/src/ui/components/ConversationListScreen.tsx +454 -0
- package/src/ui/components/ConversationScreen.tsx +362 -0
- package/src/ui/components/HomeScreen.tsx +278 -0
- package/src/ui/components/LivechatMessageRenderer.tsx +268 -0
- package/src/ui/components/LogMessage.tsx +88 -0
- package/src/ui/components/MessageBubble.tsx +148 -0
- package/src/ui/components/MessageComposer.tsx +461 -0
- package/src/ui/components/WsStatusStrip.tsx +123 -0
- package/src/ui/icons.tsx +111 -0
- package/src/ui/theme.ts +237 -0
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import React from "react";
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import {
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Platform,
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StatusBar,
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StyleSheet,
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Text,
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TouchableOpacity,
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View,
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} from "react-native";
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import { useLiveChatContext } from "../../provider/LiveChatContext";
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import { getUserPresenceStatus } from "../../core/visitor-params";
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import { AssigneeAvatar } from "./AssigneeAvatar";
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import { ChevronLeftIcon, CloseIcon } from "../icons";
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export type ConversationHeaderProps = {
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/** Loaded conversation from API; `null` = new chat or still loading. */
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conversation: any | null;
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/** True while the conversation is being fetched (id known, data pending). */
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isLoading?: boolean;
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onBack?: () => void;
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onClose?: () => void;
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};
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function SkeletonBar({ width, height }: { width: number; height: number }) {
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const { theme: t } = useLiveChatContext();
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return (
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<View
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style={{
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width,
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height,
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borderRadius: height / 2,
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backgroundColor: t.colors.border,
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opacity: 0.4,
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}}
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/>
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);
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}
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export function ConversationHeader({
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conversation,
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isLoading = false,
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onBack,
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onClose,
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}: ConversationHeaderProps) {
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const { theme: t, widgetName, widgetConfig } = useLiveChatContext();
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const headerBg = t.colors.headerBackground;
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const headerTxt = t.colors.headerText;
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const settings = widgetConfig?.widgetSettings ?? {};
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const brandLogoUrl = settings?.brandLogoUrl ?? null;
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const conv = conversation?.conversation ?? conversation;
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const assigneeType = conv?.assigneeType ?? null;
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const userBlock = assigneeType === "user" ? conv?.userId : null;
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const botBlock = assigneeType === "bot" ? conv?.botId : null;
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const title = !conv
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? widgetName
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: assigneeType === "ai"
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? conv?.aiName ?? "AI Assistant"
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: assigneeType === "user"
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? conv?.assigneeName ?? userBlock?.name ?? widgetName
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: assigneeType === "bot"
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? conv?.botName ?? botBlock?.name ?? widgetName
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: widgetName;
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const userPresence = getUserPresenceStatus(userBlock);
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const presenceStatus: "active" | "away" | null =
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assigneeType === "user" && userPresence ? userPresence : null;
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const presenceLabel =
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presenceStatus === "active"
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? "Active"
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: presenceStatus === "away"
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? "Away"
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: null;
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const roleSubtitle =
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conv && assigneeType === "user"
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? conv?.assigneeRole ?? userBlock?.role ?? null
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: null;
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const subtitle = presenceLabel ?? roleSubtitle ?? (conv?.status === "resolved" ? "Resolved" : null);
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const avatarUrl =
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conv?.assigneeAvatarUrl ??
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userBlock?.avatarUrl ??
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botBlock?.avatarUrl ??
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null;
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return (
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<View
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style={[
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styles.container,
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{ backgroundColor: headerBg, borderBottomColor: t.colors.border },
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]}
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>
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{onBack ? (
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<TouchableOpacity
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onPress={onBack}
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style={styles.iconBtn}
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accessibilityLabel="Go back"
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>
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<ChevronLeftIcon size={22} color={headerTxt} />
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</TouchableOpacity>
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) : (
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<View style={styles.iconBtn} />
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)}
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<View style={styles.center}>
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{isLoading ? (
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<View style={[styles.skeletonAvatar, { backgroundColor: t.colors.border }]} />
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) : (
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<AssigneeAvatar
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assigneeType={assigneeType}
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name={title}
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avatarUrl={avatarUrl}
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brandLogoUrl={brandLogoUrl}
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size={36}
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showPresenceDot={assigneeType === "user"}
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presenceStatus={presenceStatus}
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/>
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)}
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<View style={styles.titleBlock}>
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{isLoading ? (
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<>
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<SkeletonBar width={120} height={12} />
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<View style={{ marginTop: 5 }}>
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<SkeletonBar width={80} height={9} />
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</View>
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</>
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) : (
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<>
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<Text
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style={[styles.title, { color: headerTxt, fontSize: t.fontSizes.md }]}
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numberOfLines={1}
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>
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{title}
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</Text>
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{subtitle ? (
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<Text
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style={[
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styles.subtitle,
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{
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color:
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presenceStatus === "active"
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? t.colors.presenceActive
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: t.colors.textMuted,
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fontSize: t.fontSizes.xs,
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},
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]}
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numberOfLines={1}
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>
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{subtitle}
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</Text>
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) : null}
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</>
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)}
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</View>
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</View>
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<TouchableOpacity
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onPress={onClose}
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style={styles.iconBtn}
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accessibilityLabel="Close chat"
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>
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<CloseIcon size={18} color={headerTxt} />
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</TouchableOpacity>
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) : (
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<View style={styles.iconBtn} />
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)}
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</View>
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);
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}
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const PT = Platform.OS === "ios" ? (StatusBar.currentHeight ?? 0) : 0;
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const styles = StyleSheet.create({
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container: {
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flexDirection: "row",
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alignItems: "center",
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paddingTop: PT + 10,
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paddingBottom: 10,
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paddingHorizontal: 8,
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borderBottomWidth: StyleSheet.hairlineWidth,
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},
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iconBtn: { width: 44, alignItems: "center", justifyContent: "center" },
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center: {
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flex: 1,
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flexDirection: "row",
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alignItems: "center",
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paddingHorizontal: 4,
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},
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titleBlock: { flex: 1, marginLeft: 8 },
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title: { fontWeight: "600" },
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subtitle: { marginTop: 2 },
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backArrow: { fontSize: 22, fontWeight: "500" },
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closeIcon: { fontSize: 26, lineHeight: 28 },
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+
skeletonAvatar: { width: 36, height: 36, borderRadius: 10, opacity: 0.2 },
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});
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@@ -0,0 +1,454 @@
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1
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+
import React, { useCallback, useEffect, useRef, useState } from "react";
|
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2
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+
import {
|
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3
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ActivityIndicator,
|
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4
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+
FlatList,
|
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5
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+
StyleSheet,
|
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6
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Text,
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7
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TouchableOpacity,
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8
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View,
|
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9
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} from "react-native";
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10
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+
import { useLiveChatContext } from "../../provider/LiveChatContext";
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11
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+
import { conversationApi } from "../../api/conversation-api";
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12
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+
import { AssigneeAvatar } from "./AssigneeAvatar";
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13
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+
import type { AssigneeType } from "./AssigneeAvatar";
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14
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+
import { SendPlaneIcon, ChevronLeftIcon, CloseIcon } from "../icons";
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15
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+
import { POWERED_BY_TEXT, getBrandColor, contrastingTextOnBrand } from "../theme";
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16
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+
|
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17
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+
// ── format date — mirrors format-list-message-date.ts ────────────────────────
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18
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+
|
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19
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+
export function formatListMessageDate(
|
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20
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+
input: string | number | Date | null | undefined
|
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21
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+
): string {
|
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22
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if (input == null || input === "") return "";
|
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23
|
+
const t = typeof input === "number" ? input : new Date(input).getTime();
|
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24
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+
if (!Number.isFinite(t)) return "";
|
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25
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+
const now = Date.now();
|
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26
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+
const dSec = (now - t) / 1000;
|
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27
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+
if (dSec < 0) return "now";
|
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28
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+
if (dSec < 60) return `${Math.max(0, Math.floor(dSec))}s`;
|
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29
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+
if (dSec < 3600) return `${Math.floor(dSec / 60)}m`;
|
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30
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+
if (dSec < 86400) return `${Math.floor(dSec / 3600)}h`;
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+
if (dSec < 86400 * 7) return `${Math.floor(dSec / 86400)}d`;
|
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32
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+
if (dSec < 86400 * 30) return `${Math.floor(dSec / (86400 * 7))}w`;
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+
try {
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34
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return new Intl.DateTimeFormat(undefined, { month: "short", day: "numeric" }).format(new Date(t));
|
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35
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+
} catch {
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36
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+
return "";
|
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+
}
|
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+
}
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39
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+
|
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+
// ── message preview — mirrors chat-list-card-message-preview.tsx ─────────────
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41
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+
|
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42
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+
function MessagePreview({ message }: { message: any }) {
|
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43
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+
const { theme: t } = useLiveChatContext();
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44
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+
if (message?.channelType === "livechat" && message?.livechat) {
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45
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+
const lt = message.livechat;
|
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46
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+
if (lt.type === "text") return <Text style={{ color: t.colors.textMuted }} numberOfLines={1}>{lt?.text?.body ?? ""}</Text>;
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47
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+
if (lt.type === "image") return <Text style={{ color: t.colors.textMuted }}>📷 Image</Text>;
|
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48
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+
if (lt.type === "video") return <Text style={{ color: t.colors.textMuted }}>▶ Video</Text>;
|
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49
|
+
if (lt.type === "audio") return <Text style={{ color: t.colors.textMuted }}>🎵 Audio</Text>;
|
|
50
|
+
if (lt.type === "document") return <Text style={{ color: t.colors.textMuted }} numberOfLines={1}>📄 {message?.fileName || lt?.document?.filename || "Document"}</Text>;
|
|
51
|
+
if (lt.type === "interactive") {
|
|
52
|
+
const body = lt.interactive?.body?.text ?? lt.interactive?.button_reply?.title ?? lt.interactive?.list_reply?.title ?? null;
|
|
53
|
+
return <Text style={{ color: t.colors.textMuted }} numberOfLines={1}>{body ?? "[Interactive]"}</Text>;
|
|
54
|
+
}
|
|
55
|
+
}
|
|
56
|
+
if (message?.text?.body) return <Text style={{ color: t.colors.textMuted }} numberOfLines={1}>{message.text.body}</Text>;
|
|
57
|
+
return <Text style={{ color: t.colors.textMuted, opacity: 0.7 }}>Message</Text>;
|
|
58
|
+
}
|
|
59
|
+
|
|
60
|
+
// ── conversation card — mirrors chat-list-card.tsx ────────────────────────────
|
|
61
|
+
|
|
62
|
+
function resolveListTitle(conversation: any, widgetName: string): string {
|
|
63
|
+
const type = conversation?.assigneeType;
|
|
64
|
+
const userBlock = type === "user" ? conversation?.userId : null;
|
|
65
|
+
const botBlock = type === "bot" ? conversation?.botId : null;
|
|
66
|
+
if (type === "ai") return conversation?.aiName ?? "AI Assistant";
|
|
67
|
+
if (type === "user") return conversation?.assigneeName ?? userBlock?.name ?? widgetName;
|
|
68
|
+
if (type === "bot") return conversation?.botName ?? botBlock?.name ?? widgetName;
|
|
69
|
+
return widgetName;
|
|
70
|
+
}
|
|
71
|
+
|
|
72
|
+
function ConversationCard({
|
|
73
|
+
item,
|
|
74
|
+
onOpen,
|
|
75
|
+
onMarkRead,
|
|
76
|
+
}: {
|
|
77
|
+
item: any;
|
|
78
|
+
onOpen: (conv: any) => void;
|
|
79
|
+
onMarkRead: (conv: any) => void;
|
|
80
|
+
}) {
|
|
81
|
+
const { theme: t, widgetName, widgetConfig } = useLiveChatContext();
|
|
82
|
+
const brandLogoUrl = widgetConfig?.widgetSettings?.brandLogoUrl ?? null;
|
|
83
|
+
|
|
84
|
+
const assigneeType: AssigneeType = item?.assigneeType ?? null;
|
|
85
|
+
const userBlock = assigneeType === "user" ? item?.userId : null;
|
|
86
|
+
const botBlock = assigneeType === "bot" ? item?.botId : null;
|
|
87
|
+
const avatarUrl = item?.assigneeAvatarUrl ?? userBlock?.avatarUrl ?? botBlock?.avatarUrl ?? null;
|
|
88
|
+
const presenceStatus: "active" | "away" | null =
|
|
89
|
+
userBlock?.presence?.status === "active" ? "active"
|
|
90
|
+
: userBlock?.presence?.status === "away" ? "away" : null;
|
|
91
|
+
|
|
92
|
+
const title = resolveListTitle(item, widgetName);
|
|
93
|
+
const hasUnread = !!(item?.livechat?.visitorUnreadCount);
|
|
94
|
+
const previewMessage = item?.latestMessageId;
|
|
95
|
+
const timeLabel = formatListMessageDate(previewMessage?.createdAt ?? item?.updatedAt);
|
|
96
|
+
const senderPrefix = previewMessage?.senderType === "contact" ? "You: " : null;
|
|
97
|
+
|
|
98
|
+
return (
|
|
99
|
+
<TouchableOpacity
|
|
100
|
+
onPress={() => { onMarkRead(item); onOpen(item); }}
|
|
101
|
+
activeOpacity={0.7}
|
|
102
|
+
style={[styles.card, { borderBottomColor: t.colors.border, backgroundColor: t.colors.surface }]}
|
|
103
|
+
>
|
|
104
|
+
<AssigneeAvatar
|
|
105
|
+
assigneeType={assigneeType}
|
|
106
|
+
name={title}
|
|
107
|
+
avatarUrl={avatarUrl}
|
|
108
|
+
brandLogoUrl={brandLogoUrl}
|
|
109
|
+
size={44}
|
|
110
|
+
showPresenceDot={assigneeType === "user"}
|
|
111
|
+
presenceStatus={presenceStatus}
|
|
112
|
+
/>
|
|
113
|
+
<View style={styles.cardContent}>
|
|
114
|
+
<View style={styles.cardTopRow}>
|
|
115
|
+
<Text
|
|
116
|
+
style={[styles.cardTitle, { color: t.colors.text, fontSize: t.fontSizes.md, fontWeight: hasUnread ? "700" : "600" }]}
|
|
117
|
+
numberOfLines={1}
|
|
118
|
+
>
|
|
119
|
+
{title}
|
|
120
|
+
</Text>
|
|
121
|
+
{timeLabel ? (
|
|
122
|
+
<Text style={[styles.cardDate, { color: t.colors.textMuted, fontSize: t.fontSizes.xs }]}>
|
|
123
|
+
{timeLabel}
|
|
124
|
+
</Text>
|
|
125
|
+
) : null}
|
|
126
|
+
</View>
|
|
127
|
+
<View style={styles.cardBottomRow}>
|
|
128
|
+
<View style={styles.cardPreviewRow}>
|
|
129
|
+
{senderPrefix ? (
|
|
130
|
+
<Text style={{ color: t.colors.textMuted, fontSize: t.fontSizes.sm, fontStyle: "italic" }}>{senderPrefix}</Text>
|
|
131
|
+
) : null}
|
|
132
|
+
{previewMessage ? (
|
|
133
|
+
<View style={styles.cardPreviewFlex}>
|
|
134
|
+
<MessagePreview message={previewMessage} />
|
|
135
|
+
</View>
|
|
136
|
+
) : (
|
|
137
|
+
<Text style={{ color: t.colors.textMuted, fontSize: t.fontSizes.sm }}>
|
|
138
|
+
{item?.status === "resolved" ? "Conversation closed" : "No messages yet"}
|
|
139
|
+
</Text>
|
|
140
|
+
)}
|
|
141
|
+
</View>
|
|
142
|
+
{hasUnread ? <View style={[styles.unreadDot, { backgroundColor: t.colors.unreadBadge }]} /> : null}
|
|
143
|
+
</View>
|
|
144
|
+
</View>
|
|
145
|
+
</TouchableOpacity>
|
|
146
|
+
);
|
|
147
|
+
}
|
|
148
|
+
|
|
149
|
+
// ── screen ────────────────────────────────────────────────────────────────────
|
|
150
|
+
|
|
151
|
+
const PAGE_SIZE = 20;
|
|
152
|
+
|
|
153
|
+
export type ConversationListScreenProps = {
|
|
154
|
+
onSelectConversation: (conversationId: string, conversation: any) => void;
|
|
155
|
+
onNewConversation?: () => void;
|
|
156
|
+
onBack?: () => void;
|
|
157
|
+
onClose?: () => void;
|
|
158
|
+
};
|
|
159
|
+
|
|
160
|
+
export function ConversationListScreen({
|
|
161
|
+
onSelectConversation,
|
|
162
|
+
onNewConversation,
|
|
163
|
+
onBack,
|
|
164
|
+
onClose,
|
|
165
|
+
}: ConversationListScreenProps) {
|
|
166
|
+
const { theme: t, visitorQueryParams, wsClient, setTotalUnread, widgetConfig } = useLiveChatContext();
|
|
167
|
+
const settings = widgetConfig?.widgetSettings ?? {};
|
|
168
|
+
const brandColor = getBrandColor(settings);
|
|
169
|
+
const contrastText = contrastingTextOnBrand(brandColor);
|
|
170
|
+
|
|
171
|
+
const [list, setList] = useState<any[] | null>(null);
|
|
172
|
+
const [loading, setLoading] = useState(true);
|
|
173
|
+
const [loadingMore, setLoadingMore] = useState(false);
|
|
174
|
+
const [error, setError] = useState<string | null>(null);
|
|
175
|
+
const [hasNextPage, setHasNextPage] = useState(false);
|
|
176
|
+
const [retryKey, setRetryKey] = useState(0);
|
|
177
|
+
|
|
178
|
+
const lastPageRef = useRef(0);
|
|
179
|
+
const inFlightRef = useRef(false);
|
|
180
|
+
|
|
181
|
+
// ── initial load ────────────────────────────────────────────────────────
|
|
182
|
+
useEffect(() => {
|
|
183
|
+
if (!visitorQueryParams) {
|
|
184
|
+
setList(null); setLoading(false); setError(null); setHasNextPage(false);
|
|
185
|
+
return;
|
|
186
|
+
}
|
|
187
|
+
const ac = new AbortController();
|
|
188
|
+
setList(null); setLoading(true); setError(null); setHasNextPage(false);
|
|
189
|
+
lastPageRef.current = 0; inFlightRef.current = false;
|
|
190
|
+
|
|
191
|
+
(async () => {
|
|
192
|
+
try {
|
|
193
|
+
const raw = await conversationApi.getConversations({
|
|
194
|
+
params: { ...visitorQueryParams, page: 1, limit: PAGE_SIZE },
|
|
195
|
+
signal: ac.signal,
|
|
196
|
+
});
|
|
197
|
+
if (ac.signal.aborted) return;
|
|
198
|
+
const body = raw?.data ?? raw;
|
|
199
|
+
const rows: any[] = Array.isArray(body) ? body
|
|
200
|
+
: Array.isArray(body?.conversations) ? body.conversations
|
|
201
|
+
: Array.isArray(body?.data) ? body.data : [];
|
|
202
|
+
const pagination = body?.pagination ?? {};
|
|
203
|
+
setList(rows);
|
|
204
|
+
setHasNextPage(!!pagination.hasNextPage);
|
|
205
|
+
lastPageRef.current = 1;
|
|
206
|
+
} catch (e: any) {
|
|
207
|
+
if (ac.signal.aborted || e?.name === "AbortError") return;
|
|
208
|
+
setError("Couldn't load conversations. Try again.");
|
|
209
|
+
setList(null);
|
|
210
|
+
} finally {
|
|
211
|
+
if (!ac.signal.aborted) setLoading(false);
|
|
212
|
+
}
|
|
213
|
+
})();
|
|
214
|
+
return () => ac.abort();
|
|
215
|
+
}, [visitorQueryParams, retryKey]);
|
|
216
|
+
|
|
217
|
+
// ── load more ───────────────────────────────────────────────────────────
|
|
218
|
+
const loadMore = useCallback(async () => {
|
|
219
|
+
if (!visitorQueryParams || !hasNextPage || inFlightRef.current || loading) return;
|
|
220
|
+
const nextPage = lastPageRef.current + 1;
|
|
221
|
+
inFlightRef.current = true;
|
|
222
|
+
setLoadingMore(true);
|
|
223
|
+
try {
|
|
224
|
+
const raw = await conversationApi.getConversations({
|
|
225
|
+
params: { ...visitorQueryParams, page: nextPage, limit: PAGE_SIZE },
|
|
226
|
+
});
|
|
227
|
+
const body = raw?.data ?? raw;
|
|
228
|
+
const rows: any[] = Array.isArray(body) ? body
|
|
229
|
+
: Array.isArray(body?.conversations) ? body.conversations
|
|
230
|
+
: Array.isArray(body?.data) ? body.data : [];
|
|
231
|
+
const pagination = body?.pagination ?? {};
|
|
232
|
+
setList((prev) => {
|
|
233
|
+
if (!prev) return rows;
|
|
234
|
+
const seen = new Set(prev.map((c: any) => String(c?._id ?? "")));
|
|
235
|
+
const merged = [...prev];
|
|
236
|
+
for (const c of rows) {
|
|
237
|
+
const id = String(c?._id ?? "");
|
|
238
|
+
if (!id || seen.has(id)) continue;
|
|
239
|
+
seen.add(id); merged.push(c);
|
|
240
|
+
}
|
|
241
|
+
return merged;
|
|
242
|
+
});
|
|
243
|
+
setHasNextPage(!!pagination.hasNextPage);
|
|
244
|
+
lastPageRef.current = nextPage;
|
|
245
|
+
} catch { /* ignore */ } finally {
|
|
246
|
+
inFlightRef.current = false;
|
|
247
|
+
setLoadingMore(false);
|
|
248
|
+
}
|
|
249
|
+
}, [visitorQueryParams, hasNextPage, loading]);
|
|
250
|
+
|
|
251
|
+
// ── WS handlers — mirrors web exactly ──────────────────────────────────
|
|
252
|
+
useEffect(() => {
|
|
253
|
+
if (!wsClient) return;
|
|
254
|
+
|
|
255
|
+
const handleNewMessage = (payload: any) => {
|
|
256
|
+
const data = payload?.data ?? payload;
|
|
257
|
+
const conv = data?.conversation;
|
|
258
|
+
const id = conv?._id;
|
|
259
|
+
if (!id) return;
|
|
260
|
+
const msg = data?.message;
|
|
261
|
+
setList((prev) => {
|
|
262
|
+
if (!prev) return prev;
|
|
263
|
+
const idx = prev.findIndex((c: any) => c?._id === id);
|
|
264
|
+
const updated = {
|
|
265
|
+
...(idx > -1 ? prev[idx] : conv),
|
|
266
|
+
latestMessageId: msg,
|
|
267
|
+
latestMessageAt: conv?.latestMessageAt,
|
|
268
|
+
userUnreadCount: conv?.userUnreadCount,
|
|
269
|
+
livechat: { visitorUnreadCount: conv?.livechat?.visitorUnreadCount, ...conv?.livechat },
|
|
270
|
+
hasUnreadMessages: (conv?.livechat?.visitorUnreadCount ?? 0) > 0,
|
|
271
|
+
};
|
|
272
|
+
if (idx > -1) { const next = [...prev]; next[idx] = updated; return next; }
|
|
273
|
+
return [updated, ...prev];
|
|
274
|
+
});
|
|
275
|
+
};
|
|
276
|
+
|
|
277
|
+
const patchConv = (payload: any) => {
|
|
278
|
+
const data = payload?.data ?? payload;
|
|
279
|
+
const incoming = data?.conversation;
|
|
280
|
+
const id = incoming?._id;
|
|
281
|
+
if (!id) return;
|
|
282
|
+
setList((prev) => {
|
|
283
|
+
if (!prev) return prev;
|
|
284
|
+
const idx = prev.findIndex((c: any) => c?._id === id);
|
|
285
|
+
if (idx > -1) { const next = [...prev]; next[idx] = { ...next[idx], ...incoming }; return next; }
|
|
286
|
+
return [incoming, ...prev];
|
|
287
|
+
});
|
|
288
|
+
};
|
|
289
|
+
|
|
290
|
+
const u1 = wsClient.subscribe("new_livechat_message", handleNewMessage);
|
|
291
|
+
const u2 = wsClient.subscribe("conversation_intervened", patchConv);
|
|
292
|
+
const u3 = wsClient.subscribe("conversation_unassigned", patchConv);
|
|
293
|
+
const u4 = wsClient.subscribe("conversation_transferred", patchConv);
|
|
294
|
+
const u5 = wsClient.subscribe("conversation_resolved", patchConv);
|
|
295
|
+
return () => { u1(); u2(); u3(); u4(); u5(); };
|
|
296
|
+
}, [wsClient]);
|
|
297
|
+
|
|
298
|
+
// ── mark read ───────────────────────────────────────────────────────────
|
|
299
|
+
const handleMarkRead = useCallback((conv: any) => {
|
|
300
|
+
if (!visitorQueryParams) return;
|
|
301
|
+
const id = conv?._id;
|
|
302
|
+
if (!id) return;
|
|
303
|
+
// mirrors web: use visitorUnreadCount as the source of truth
|
|
304
|
+
const visitorUnread = Number(conv?.livechat?.visitorUnreadCount ?? 0);
|
|
305
|
+
const prevCount = visitorUnread > 0 ? visitorUnread : 0;
|
|
306
|
+
// optimistic clear — reset visitorUnreadCount so dot disappears immediately
|
|
307
|
+
setList((cur) => cur ? cur.map((c) => c?._id === id ? {
|
|
308
|
+
...c,
|
|
309
|
+
hasUnreadMessages: false,
|
|
310
|
+
userUnreadCount: 0,
|
|
311
|
+
livechat: { ...c?.livechat, visitorUnreadCount: 0 },
|
|
312
|
+
} : c) : cur);
|
|
313
|
+
if (prevCount > 0) setTotalUnread((n) => Math.max(0, n - prevCount));
|
|
314
|
+
conversationApi.markMessageAsRead(id, { params: visitorQueryParams }).catch(() => {
|
|
315
|
+
// rollback on failure
|
|
316
|
+
setList((cur) => cur ? cur.map((c) => c?._id === id ? {
|
|
317
|
+
...c,
|
|
318
|
+
hasUnreadMessages: conv.hasUnreadMessages,
|
|
319
|
+
userUnreadCount: conv.userUnreadCount,
|
|
320
|
+
livechat: { ...c?.livechat, visitorUnreadCount: visitorUnread },
|
|
321
|
+
} : c) : cur);
|
|
322
|
+
if (prevCount > 0) setTotalUnread((n) => n + prevCount);
|
|
323
|
+
});
|
|
324
|
+
}, [visitorQueryParams, setTotalUnread]);
|
|
325
|
+
|
|
326
|
+
const handleOpen = useCallback((conv: any) => {
|
|
327
|
+
const id = conv?._id;
|
|
328
|
+
if (id) onSelectConversation(String(id), conv);
|
|
329
|
+
}, [onSelectConversation]);
|
|
330
|
+
|
|
331
|
+
// ── render ──────────────────────────────────────────────────────────────
|
|
332
|
+
return (
|
|
333
|
+
<View style={[styles.flex, { backgroundColor: t.colors.background }]}>
|
|
334
|
+
{/* header */}
|
|
335
|
+
<View style={[styles.header, { backgroundColor: t.colors.headerBackground, borderBottomColor: t.colors.border }]}>
|
|
336
|
+
{onBack ? (
|
|
337
|
+
<TouchableOpacity onPress={onBack} style={styles.headerBtn} accessibilityLabel="Back">
|
|
338
|
+
<ChevronLeftIcon size={22} color={t.colors.headerText} />
|
|
339
|
+
</TouchableOpacity>
|
|
340
|
+
) : <View style={styles.headerBtn} />}
|
|
341
|
+
<Text style={[styles.headerTitle, { color: t.colors.text }]}>Messages</Text>
|
|
342
|
+
{onClose ? (
|
|
343
|
+
<TouchableOpacity onPress={onClose} style={styles.headerBtn} accessibilityLabel="Close">
|
|
344
|
+
<CloseIcon size={18} color={t.colors.headerText} />
|
|
345
|
+
</TouchableOpacity>
|
|
346
|
+
) : <View style={styles.headerBtn} />}
|
|
347
|
+
</View>
|
|
348
|
+
|
|
349
|
+
{/* list */}
|
|
350
|
+
{loading ? (
|
|
351
|
+
<View style={styles.center}>
|
|
352
|
+
<ActivityIndicator color={t.colors.brand} size="large" />
|
|
353
|
+
</View>
|
|
354
|
+
) : error ? (
|
|
355
|
+
<View style={styles.center}>
|
|
356
|
+
<Text style={[styles.errorText, { color: t.colors.error }]}>{error}</Text>
|
|
357
|
+
<TouchableOpacity
|
|
358
|
+
onPress={() => { setError(null); setLoading(true); setRetryKey((k) => k + 1); }}
|
|
359
|
+
style={[styles.retryBtn, { backgroundColor: t.colors.brand }]}
|
|
360
|
+
>
|
|
361
|
+
<Text style={[styles.retryBtnText, { color: "#fff" }]}>Try again</Text>
|
|
362
|
+
</TouchableOpacity>
|
|
363
|
+
</View>
|
|
364
|
+
) : (
|
|
365
|
+
<FlatList
|
|
366
|
+
data={list ?? []}
|
|
367
|
+
keyExtractor={(item) => String(item?._id ?? Math.random())}
|
|
368
|
+
renderItem={({ item }) => (
|
|
369
|
+
<ConversationCard item={item} onOpen={handleOpen} onMarkRead={handleMarkRead} />
|
|
370
|
+
)}
|
|
371
|
+
ListEmptyComponent={
|
|
372
|
+
<View style={styles.emptyContainer}>
|
|
373
|
+
<Text style={[styles.emptyText, { color: t.colors.textMuted, fontSize: t.fontSizes.md }]}>
|
|
374
|
+
No previous conversations yet.
|
|
375
|
+
</Text>
|
|
376
|
+
</View>
|
|
377
|
+
}
|
|
378
|
+
ListFooterComponent={loadingMore ? <ActivityIndicator color={t.colors.brand} style={{ margin: 16 }} /> : null}
|
|
379
|
+
onEndReached={hasNextPage ? loadMore : undefined}
|
|
380
|
+
onEndReachedThreshold={0.3}
|
|
381
|
+
contentContainerStyle={{ paddingBottom: 80 }}
|
|
382
|
+
/>
|
|
383
|
+
)}
|
|
384
|
+
|
|
385
|
+
{/* send new message button — mirrors web's primary CTA */}
|
|
386
|
+
{onNewConversation ? (
|
|
387
|
+
<View style={styles.fabContainer}>
|
|
388
|
+
<TouchableOpacity
|
|
389
|
+
onPress={onNewConversation}
|
|
390
|
+
activeOpacity={0.85}
|
|
391
|
+
style={[styles.newMsgBtn, { backgroundColor: brandColor }]}
|
|
392
|
+
accessibilityLabel="Send us a message"
|
|
393
|
+
>
|
|
394
|
+
<Text style={[styles.newMsgBtnText, { color: contrastText }]}>Send us a message</Text>
|
|
395
|
+
<SendPlaneIcon size={18} color={contrastText} />
|
|
396
|
+
</TouchableOpacity>
|
|
397
|
+
</View>
|
|
398
|
+
) : null}
|
|
399
|
+
|
|
400
|
+
<Text style={[styles.poweredBy, { color: t.colors.textMuted }]}>{POWERED_BY_TEXT}</Text>
|
|
401
|
+
</View>
|
|
402
|
+
);
|
|
403
|
+
}
|
|
404
|
+
|
|
405
|
+
const styles = StyleSheet.create({
|
|
406
|
+
flex: { flex: 1 },
|
|
407
|
+
center: { flex: 1, alignItems: "center", justifyContent: "center" },
|
|
408
|
+
header: {
|
|
409
|
+
flexDirection: "row",
|
|
410
|
+
alignItems: "center",
|
|
411
|
+
paddingVertical: 10,
|
|
412
|
+
paddingHorizontal: 4,
|
|
413
|
+
borderBottomWidth: StyleSheet.hairlineWidth,
|
|
414
|
+
},
|
|
415
|
+
headerBtn: { width: 44, alignItems: "center", justifyContent: "center" },
|
|
416
|
+
headerBtnText: { fontSize: 22 },
|
|
417
|
+
headerTitle: { flex: 1, textAlign: "center", fontSize: 16, fontWeight: "700" },
|
|
418
|
+
card: {
|
|
419
|
+
flexDirection: "row",
|
|
420
|
+
alignItems: "center",
|
|
421
|
+
paddingHorizontal: 16,
|
|
422
|
+
paddingVertical: 12,
|
|
423
|
+
borderBottomWidth: StyleSheet.hairlineWidth,
|
|
424
|
+
},
|
|
425
|
+
cardContent: { flex: 1, marginLeft: 12 },
|
|
426
|
+
cardTopRow: { flexDirection: "row", justifyContent: "space-between", alignItems: "center" },
|
|
427
|
+
cardBottomRow: { flexDirection: "row", justifyContent: "space-between", alignItems: "center", marginTop: 3 },
|
|
428
|
+
cardTitle: {},
|
|
429
|
+
cardDate: {},
|
|
430
|
+
cardPreviewRow: { flex: 1, flexDirection: "row", alignItems: "center", marginRight: 8 },
|
|
431
|
+
cardPreviewFlex: { flex: 1 },
|
|
432
|
+
unreadDot: { width: 8, height: 8, borderRadius: 4, flexShrink: 0 },
|
|
433
|
+
emptyContainer: { flex: 1, alignItems: "center", justifyContent: "center", paddingTop: 80 },
|
|
434
|
+
emptyText: { textAlign: "center" },
|
|
435
|
+
errorText: { textAlign: "center", marginBottom: 16 },
|
|
436
|
+
retryBtn: { paddingHorizontal: 24, paddingVertical: 10, borderRadius: 20 },
|
|
437
|
+
retryBtnText: { fontWeight: "600" },
|
|
438
|
+
fabContainer: { position: "absolute", bottom: 28, left: 16, right: 16 },
|
|
439
|
+
newMsgBtn: {
|
|
440
|
+
flexDirection: "row",
|
|
441
|
+
alignItems: "center",
|
|
442
|
+
justifyContent: "space-between",
|
|
443
|
+
paddingHorizontal: 20,
|
|
444
|
+
paddingVertical: 14,
|
|
445
|
+
borderRadius: 14,
|
|
446
|
+
elevation: 4,
|
|
447
|
+
shadowColor: "#000",
|
|
448
|
+
shadowOffset: { width: 0, height: 2 },
|
|
449
|
+
shadowOpacity: 0.18,
|
|
450
|
+
shadowRadius: 6,
|
|
451
|
+
},
|
|
452
|
+
newMsgBtnText: { fontSize: 15, fontWeight: "600" },
|
|
453
|
+
poweredBy: { textAlign: "center", fontSize: 11, paddingVertical: 8 },
|
|
454
|
+
});
|