telephone-clients 4.0.0-1-16 → 4.0.0-1-18

package/src/filiale/xinkang/pc/ComplainWork.vue

@@ -0,0 +1,329 @@
+<template>
+  <div class="container-fluid auto">
+    <work-busy :is-busy="saveing" v-show="saveing"></work-busy>
+    <validator name="v">
+      <div class="row" >
+        <div class="row form-fix-width">
+          <label class="font_normal_body" style="width: 15%" title="参数名称：投诉内容">来电内容</label>
+          <div class="form-control" style="width: 80%;float: left">
+            <label class="checkbox-inline checkbox-fix-width" style="width:25%" v-for="content in contents" >
+              <input type="checkbox"
+                     :value="content.value"
+                     v-model="complaintstext">
+              {{content.value}}
+            </label>
+          </div>
+        </div>
+        <div class="row" v-if="picked=='done'">
+          <div class="row form-fix-width">
+            <label class="font_normal_body" style="width: 15%">处理记录</label>
+            <div class="form-control" style="width: 80%;float: left">
+              <!--多选框值 -->
+              <textarea style="width: 100%" class="form-control ver-textarea"  disabled  v-model="complaintstext"></textarea>
+              <!--手动输入值 -->
+              <textarea style="width: 100%" name="name" rows="3" v-model="complaints" class="form-control ver-textarea"  ></textarea>
+            </div>
+          </div>
+        </div>
+      </div>
+      <div class="row">
+        <div class="col-sm-6 form-group form-fix-width">
+          <label class="font_normal_body" style="width: 30%">来电电话</label>
+          <input type="text" name="" v-model='model.f_phone' class="form-control"  readonly="readonly" style="width: 60%">
+        </div>
+        <div class="col-sm-6 form-group form-fix-width">
+          <label class="font_normal_body" style="width: 30%">联系人</label>
+          <input type="text" name=""  v-model='model.f_user_name' class="form-control" style="width: 60%">
+        </div>
+      </div>
+      <div class="row">
+        <div class="col-sm-6 form-group form-fix-width">
+          <label class="font_normal_body" style="width: 30%">联系电话</label>
+          <input type="text" name="" v-model='model.f_contact_phone' class="form-control" style="width: 60%">
+        </div>
+        <div class="col-sm-6 form-group form-fix-width" v-if="dotype">
+          <label class=" font_normal_body"  style="width: 30%">处理方式</label>
+          <v-select :value="picked1" :value-single="true"
+                    v-model="picked1"
+                    :options='handling'
+                    close-on-select
+                    v-on:change="sourcechange" style="width: 60%"></v-select>
+        </div>
+        <!--<div class="col-sm-6 form-group form-fix-width"  style="padding: 0px 50px 0px 15px;" v-if="isComplainSendOrHandle">
+          <label class="font_normal_body" style="width: 30%">处理方式</label>
+          <div style="width:60%;border: 1px solid black">
+            <label  class="font_normal_body" for="one"></label>
+            <input  class=""  type="radio" id="one" value="wait"  v-model="picked">
+            <label  class="font_normal_body" for="two" >处理</label>
+            <input class="" type="radio" id="two" value="done" v-model="picked">
+          </div>
+        </div>-->
+
+      </div>
+<!--      <div class="row" v-if="picked=='done'">-->
+<!--        <div class="col-sm-12 form-input-group form-fix-width" :class="$v.f_complaint_results.required ? 'has-error' : ''">-->
+<!--          <label class="font_normal_body" style="width: 15%">投诉处理</label>-->
+<!--          <textarea name="name" rows="3" v-model="model.f_complaint_results" class="form-control ver-textarea"  v-validate:f_complaint_results="['required']" style="width: 80%"></textarea>-->
+<!--        </div>-->
+<!--      </div>-->
+      <div class="row" v-if="picked=='wait'" >
+        <div class="col-sm-6 form-group form-fix-width" >
+            <label class=" font_normal_body"  style="width:30%">选择站点</label>
+            <input style="width: 60%;height:100%" type="text" v-show="false"  v-model="model.f_reciever">
+            <right-tree  style="height:auto" :width="'100%'" islist :userid="userid" :source="source"  v-on:re-res="reres" :textContent="选择站点管理员"  :selectData="" v-ref:f_reciever>
+            </right-tree>
+        </div>
+      </div>
+      <!--      <div class="row">
+              <div class="col-sm-12 form-input-group">
+                <label class="font_normal_body">用户地址</label>
+                <input type="text" name="" :value='model.f_address' class="form-control">
+              </div>
+            </div>-->
+      <div class="row">
+        <div class="col-sm-12 form-input-group form-fix-width">
+          <label class="font_normal_body" style="width: 15%">备&emsp;&emsp;注</label>
+          <textarea name="name" rows="3" v-model="model.f_remarks" class="form-control ver-textarea" style="width: 80%"></textarea>
+        </div>
+      </div>
+      <div class="row">
+        <button type="button" name="button" class="button_spacing button_search" style="float: right"  @click="saveComplainData">
+          提&nbsp;&nbsp;&nbsp;交
+        </button>
+        <button type="button" name="button" style="background-color: #5ac0d9;border-radius: 4px;float: right"  class="button_spacing button_search" @click="cleardata()">
+          清空
+        </button>
+<!--        <button type="button" name="button" class="btn btn-danger btn-ln fr"  data-toggle="dropdown"
+                @click="print(row)">
+          打&nbsp;&nbsp;&nbsp;印
+        </button>-->
+      </div>
+    </validator>
+    <complain-msg  v-if="showcheckmsg" :show="showcheckmsg" :data="model"></complain-msg>
+  </div>
+
+
+</template>
+<script>
+import * as Util from '../Util'
+
+export default {
+  title: '投诉单',
+  props: {
+    data: {
+      type: Object
+    },
+    callObj: {
+      type: Object
+    },
+    loginUser: {
+      type: Object
+    },
+    cleantf: {
+      type: Number
+    }
+  },
+  data () {
+    return {
+      // 咨询投诉处理方式是否显示
+      dotype: this.$appdata.getSingleValue('咨询投诉处理方式')?this.$appdata.getSingleValue('咨询投诉处理方式'):false,
+      saveing:false,
+      picked: 'done', //待办/已办
+      picked1:'处理',
+      showcheckmsg: false,
+      checkInfo: {},
+      complaintstext: [],
+      complaints:'',
+      contents:this.$appdata.getParam('投诉内容')?this.$appdata.getParam('投诉内容'):[],
+      f_content:'',
+      model: {
+        // 一次派单
+        serviceacitivity: [{
+          f_service_acitivity_type: '派单',
+          f_meetunit:'',
+          f_reciever:'',
+          f_complaint_results:''
+        }],
+        f_small_area:'',
+        picked: this.picked, //待办/已办
+        f_content: '', //投诉内容
+        f_user_name: '',
+        f_phone: '',
+        f_contact_phone: '',
+        f_remarks: '',
+        aState: null,
+        f_source:'用户来电',
+        f_orgid:this.$login.f.orgid,
+        f_orgname:this.$login.f.orgs,
+        f_depname:this.$login.f.dops,
+        f_depid:this.$login.f.depids,
+        f_operator:this.$login.f.name,
+        f_address:'',
+        f_time:'',
+        f_operatorid:this.$login.f.id,
+        f_filiale_id : this.$login.f.orgid,
+        f_filiale : this.$login.f.orgs,
+        f_reciever:'',
+
+        f_complaint_results:''
+      },
+      handling:[{label:'处理',value:'处理'},{label:'下派',value:'下派'}],
+      source:
+        'dep=this.getParentByType($organization$).getSpecialResByType($department$),' +
+        'tool.getFullTree(dep.where(row.hasSpecialRole($派单员$)))',
+      userid: this.$login.f.id
+    }
+  },
+  ready () {
+    if (this.data) {
+      this.assignObj()
+    }
+  },
+  methods: {
+    sourcechange(val){
+      //tag
+      this.picked=val=='处理'?'done':'wait'
+    },
+    print(row) {
+      this.showcheckmsg = true
+      this.checkInfo = row
+    },
+    saveComplainData () {
+      if (this.picked=='done'&&this.complaints==''){
+        return this.$showAlert('请填写处理记录', 'warning', 2000)
+      }
+      if (this.picked=='wait'&&this.model.serviceacitivity[0].f_reciever==''){
+        return this.$showAlert('请选择站点！', 'warning', 2000)
+      }
+      if (this.complaintstext==''){
+        return this.$showAlert('请填写投诉来电内容', 'warning', 2000)
+      }
+      this.saveing = true
+      if (this.picked=='done'){
+        this.model.serviceacitivity = [
+          {f_result_status:'已完成',f_complaint_results:this.model.f_complaint_results}];
+      }
+      this.model.picked = this.picked
+      delete this.model.id
+      this.model.f_content = this.complaintstext.toString() +','+ this.complaints
+      //tag
+      this.$resetpost('af-telephone/rs/logic/saveComplaint', {model: this.model, loginUser: {name: this.loginUser.name, ename: this.loginUser.ename}, callObj: this.callObj}).then(() => {
+        // 清空数据
+        this.$emit('commitsus',this.model.f_phone,this.model)
+        this.cleardata()
+        if (this.callObj && this.callObj.callNum) {
+          this.callObj.callNum = null
+          this.callObj.RecordsID = null
+          //tag
+          Util.afterCallBz(this.$login.f.id, this.$login.f.name)
+        }
+        this.saveing = false
+
+      })
+    },
+    assignObj () {
+      this.model = Object.assign(this.model, {}, this.data)
+      this.model.f_user_name = this.data.f_user_name
+      this.model.f_small_area = this.data.f_slice_area
+      this.model.f_contact_phone = this.data.f_user_phone
+      //tag
+    },
+    cleardata () {
+      let f_meetunit1 = this.model.serviceacitivity[0].f_meetunit;
+      let f_reciever1 = this.model.serviceacitivity[0].f_reciever;
+      this.model = {
+        serviceacitivity: [{
+          f_service_acitivity_type: '派单',
+          f_meetunit:f_meetunit1,
+          f_reciever:f_reciever1,
+          f_complaint_results:''
+        }],
+        f_small_area:'',
+        f_content: '',
+        f_user_name: '',
+        f_phone: '',
+        f_contact_phone: '',
+        f_remarks: '',
+        aState: null,
+        f_source:'用户来电',
+        f_orgid:this.$login.f.orgid,
+        f_orgname:this.$login.f.orgs,
+        f_depname:this.$login.f.dops,
+        f_depid:this.$login.f.depids,
+        f_operator:this.$login.f.name,
+        f_operatorid:this.$login.f.id,
+        f_address: '',
+        f_time:'',
+        f_filiale_id : this.$login.f.orgid,
+        f_filiale : this.$login.f.orgs,
+        picked: this.picked, //待办/已办
+        f_complaint_results:''
+      }
+      this.complaintstext=[]
+      this.complaints=''
+      this.data = {}
+    },
+    // 选中部门
+    reres(val){
+      if(val.res == undefined || val.res[0] == undefined || val.res[0] == ''){
+        return
+      }
+      this.model.serviceacitivity[0].f_meetunit = val.res[0]
+      this.model.f_meetunit = val.res[0]
+      this.model.f_filiale_id = val.orgobj[0].parentid
+      this.model.f_filiale = val.orgobj[0].parentname
+      this.model.f_outlets = val.res[0]
+      this.model.serviceacitivity[0].f_reciever = val.resids[0]
+      this.model.f_reciever = val.resids[0]
+    },
+  },
+  computed: {
+    IsClickDisabled: function() {
+      if (this.$v.valid) {
+        if ( this.model.aState === null) {
+          //tag
+          return false
+        }
+        if ( this.model.f_phone && this.model.aState === '正在保存') {
+          //tag
+          return false
+        }
+        //tag
+        return true
+      } else {
+        //tag
+        return true
+      }
+    },
+    isComplainSendOrHandle(){
+      // 投诉单下派还是处理
+      let res = this.$appdata.getSingleValue('投诉单下派或处理');
+      if (res == 'true'){
+        return true;
+      }else {
+        return false;
+      }
+    }
+  },
+  watch: {
+    // 是否清空
+    'cleantf'(){
+      this.cleardata()
+    },
+    'data' () {
+      // 组织数据
+      this.assignObj()
+    },
+    // 话务对象发生变化将来电电话赋值给f_phone
+    'callObj' () {
+      this.cleardata()
+      this.model.f_phone = this.callObj.callNum
+      this.model.f_contact_phone = this.callObj.callNum
+      this.model.f_time=Util.toStandardTimeString()
+      //tag
+      this.model.aState = this.callObj.aState
+      //tag
+    }
+  }
+}
+</script>

package/src/filiale/xinkang/telephone.js

@@ -0,0 +1,16 @@
+// 分公司特殊组件页面注册
+import Vue from "vue";
+
+//pc和手机分别注册到两个文件中
+let specialComp = {
+
+  // 工单详情子组件
+  'complain-work': (resolve) => {
+    require(['./pc/ComplainWork'], resolve)
+  }
+}
+exports.specialComp = specialComp
+
+
+
+