telephone-clients 3.0.113 → 3.0.115

package/static/js/ctilink.js

@@ -1,1303 +1,1303 @@
-function CtiLink() {
-  this.connected = false;
-  this.id = 'CtiLink_' + ++CtiLink.last_id;
-  CtiLink.sockets[this.id] = this;
-  this.websocket;
-  this.info = '';
-}
-
-CtiLink.sockets = {};
-CtiLink.last_id = 0;
-CtiLink.info = '';
-CtiLink.Keep_Alive_Count = 0;
-CtiLink.Keep_Alive_time = Date.parse(new Date());
-CtiLink.debug = 0;
-
-CtiLink.status = {};
-CtiLink.status['0'] = '未登录';
-CtiLink.status['3'] = '在线空闲';
-CtiLink.status['4'] = '小休';
-CtiLink.status['5'] = '通话';
-CtiLink.status['6'] = '闪断';
-CtiLink.status['8'] = '事务处理';
-CtiLink.status['9'] = '振铃';
-CtiLink.status['10'] = '示忙';
-CtiLink.status['12'] = '拨号';
-CtiLink.status['21'] = '用餐';
-CtiLink.status['22'] = '培训';
-CtiLink.status['23'] = '洗手间';
-CtiLink.prototype = {
-  constructor: CtiLink,
-};
-
-CtiLink.prototype.setup = function (data) {
-  this.onReady();
-};
-
-CtiLink.prototype.connect = function (host, port) {
-  try {
-    var wsServer = host;
-    if (port) {
-      wsServer = host + ':' + port;
-    }
-    this.websocket = new WebSocket(wsServer, 'fs-protool');
-    this.websocket.onopen = this.onWSOpen;
-    this.websocket.onclose = this.onWSClose;
-    this.websocket.onerror = this.onWSError;
-    this.websocket.onmessage = this.onWSMsg;
-    this.websocket.ctiLink = this;
-    setInterval(this.refreshCount, 100000);
-  } catch (e) {
-    console.log(e);
-  }
-};
-
-CtiLink.prototype.onWSOpen = function (evt) {
-  this.ctiLink.onRx('onWSOpen:' + evt);
-  this.ctiLink.connected = true;
-  this.ctiLink.onConnect(true);
-};
-
-CtiLink.prototype.onWSClose = function (evt) {
-  this.ctiLink.onStatus(this.ctiLink.agent.userName, '0', 0, '', '');
-  this.ctiLink.connected = false;
-};
-
-CtiLink.prototype.onWSError = function (evt) {
-  this.ctiLink.onRx('onWSError:' + evt);
-  this.ctiLink.onError(evt.data);
-  this.ctiLink.connected = false;
-};
-
-CtiLink.prototype.wSSend = function (data, cmd) {
-  this.onRx('wSSend:' + data);
-  if (cmd == 'login') {
-    this.websocket.send(data);
-  } else if (this.agent.status && this.connected) {
-    this.websocket.send(data);
-  } else {
-    this.onClose();
-  }
-};
-
-CtiLink.prototype.onWSMsg = function (event) {
-  this.ctiLink.Keep_Alive_time = Date.parse(new Date());
-  this.ctiLink.Keep_Alive_Count = 0;
-  var dealData = this.ctiLink.info + event.data;
-  var datas = dealData.split('\n');
-  this.ctiLink.onRx('onWSMsg----->' + datas);
-  if (datas.length > 1) {
-    for (var i = 0; i < datas.length - 1; i++) {
-      this.ctiLink.onRx('datas[' + i + ']------->' + datas[i]);
-      if (datas[i] != '' && datas[i] != null) {
-        this.ctiLink.onWSDispath(datas[i]);
-      }
-    }
-    if (datas[datas.length - 1] != null) {
-      this.ctiLink.info = datas[i];
-    }
-  } else if (dealData != '') {
-    this.ctiLink.info = dealData;
-  }
-};
-
-CtiLink.prototype.refreshCount = function () {
-  if (this.cti.connected) {
-    var nowTime = Date.parse(new Date());
-    if (nowTime - this.cti.Keep_Alive_time > 20000) {
-      if (this.cti.Keep_Alive_Count++ > 10) {
-        this.cti.websocket.close();
-      } else {
-        this.cti.Keep_Alive_time = nowTime;
-        this.cti.requestKeepAlive();
-      }
-    }
-  }
-};
-
-CtiLink.prototype.onWSDispath = function (xmlstr) {
-  let ctiMsg = new CtiMsg();
-  ctiMsg = ctiMsg.instance(xmlstr);
-  this.onRx('onWSMsg----cmd:' + ctiMsg.getCmd().toUpperCase());
-  this.onRx(ctiMsg.getCmd().toUpperCase());
-  let request = ctiMsg.getRequest();
-  let info = ctiMsg.getInfo();
-  if (request == '400') {
-    this.onError(info);
-    return;
-  }
-  if (ctiMsg == null || typeof ctiMsg == 'undefined' || ctiMsg == '') {
-    this.onDipatchError(this.id, xmlstr);
-  } else if (CmdResource.LOGIN == ctiMsg.getCmd().toUpperCase()) {
-    if ('500' == request) {
-      this.agent.setSessionNo(ctiMsg.getSessionno());
-      if ('sessionno is null' == info) {
-        this.login(
-          this.agent.userName,
-          this.agent.passwd,
-          this.agent.busy,
-          this.agent.ext,
-          this.agent.skillGroup,
-        );
-      } else {
-        this.onLoginFail(info);
-      }
-    }
-    if ('200' == request) {
-      this.agent.status = true;
-      this.onLoginSuccess('success');
-    } else {
-      this.onLoginFail(ctiMsg.getInfo());
-    }
-  } else if (CmdResource.LOGOUT == ctiMsg.getCmd().toUpperCase()) {
-    let reason = ctiMsg.getProperty('reason');
-    this.onLogout(reason);
-  } else if (CmdResource.CHANGESKILLGROUP == ctiMsg.getCmd().toUpperCase()) {
-    let skillGroup = ctiMsg.getProperty('skill_group');
-    this.onChangeSkillGroup(skillGroup, request, info);
-  } else if (CmdResource.EVENT_DISCONNECTED == ctiMsg.getCmd().toUpperCase()) {
-    let msg = ctiMsg.getProperty('msg');
-    this.onDisconnected(msg);
-  } else if (CmdResource.MONITOR == ctiMsg.getCmd().toUpperCase()) {
-    info = ctiMsg.getInfo();
-    if (info) {
-      info = info.replace(/%/g, '%25');
-    }
-    let infoEx = decodeURI(info);
-    this.onMonitor(infoEx);
-  } else if (CmdResource.LISTENMONITOR == ctiMsg.getCmd().toUpperCase()) {
-    let uuid = ctiMsg.getProperty('uuid');
-    info = ctiMsg.getInfo();
-    if (info) {
-      info = info.replace(/%/g, '%25');
-    }
-    let infoEx = decodeURI(info);
-    this.OnStartlistenmonitor(uuid, infoEx);
-  } else if (CmdResource.ONCREATEMONITOR == ctiMsg.getCmd().toUpperCase()) {
-    let callee = ctiMsg.getProperty('callee');
-    let caller = ctiMsg.getProperty('caller');
-    let callNo = ctiMsg.getProperty('callno');
-    let confno = ctiMsg.getProperty('confno');
-    let icalltype = ctiMsg.getProperty('icalltype');
-    let no = ctiMsg.getProperty('no');
-    let project_no = ctiMsg.getProperty('project_no');
-    let task_no = ctiMsg.getProperty('task_no');
-    let ts = ctiMsg.getProperty('ts');
-    let msg = ctiMsg.getProperty('msg');
-    if (msg) {
-      let msg = msg.replace(/%/g, '%25');
-    }
-    let msgEx = decodeURI(msg);
-    this.OnCreatEmonitor(
-      callee,
-      caller,
-      callNo,
-      confno,
-      icalltype,
-      msgEx,
-      no,
-      project_no,
-      task_no,
-      ts,
-    );
-  } else if (CmdResource.ONRELEASEMONITOR == ctiMsg.getCmd().toUpperCase()) {
-    let callee = ctiMsg.getProperty('callee');
-    let caller = ctiMsg.getProperty('caller');
-    let callNo = ctiMsg.getProperty('callno');
-    let confno = ctiMsg.getProperty('confno');
-    let icalltype = ctiMsg.getProperty('icalltype');
-
-    let no = ctiMsg.getProperty('no');
-    let project_no = ctiMsg.getProperty('project_no');
-    let task_no = ctiMsg.getProperty('task_no');
-    let ts = ctiMsg.getProperty('ts');
-    let hangup = ctiMsg.getProperty('hangup');
-    let msg = ctiMsg.getProperty('msg');
-    if (msg) {
-      let msg = msg.replace(/%/g, '%25');
-    }
-    let msgEx = decodeURI(msg);
-    this.onReleaseMonitor(
-      callee,
-      caller,
-      callNo,
-      confno,
-      icalltype,
-      msgEx,
-      no,
-      project_no,
-      task_no,
-      ts,
-      hangup,
-    );
-  } else if (CmdResource.ONMONITORMSG == ctiMsg.getCmd().toUpperCase()) {
-    let callee = ctiMsg.getProperty('callee');
-    let caller = ctiMsg.getProperty('caller');
-    let callNo = ctiMsg.getProperty('callno');
-    let confno = ctiMsg.getProperty('confno');
-    let icalltype = ctiMsg.getProperty('icalltype');
-    let no = ctiMsg.getProperty('no');
-    let project_no = ctiMsg.getProperty('project_no');
-    let task_no = ctiMsg.getProperty('task_no');
-    let ts = ctiMsg.getProperty('ts');
-    let msg = ctiMsg.getProperty('msg');
-    if (msg) {
-      let msg = msg.replace(/%/g, '%25');
-    }
-    let msgEx = decodeURI(msg);
-    this.onMonitorMsg(
-      callee,
-      caller,
-      callNo,
-      confno,
-      icalltype,
-      msgEx,
-      no,
-      project_no,
-      task_no,
-      ts,
-    );
-  } else if (CmdResource.TALKMONITOR == ctiMsg.getCmd().toUpperCase()) {
-    request = ctiMsg.getRequest();
-    info = ctiMsg.getInfo();
-    if (info) {
-      info = info.replace(/%/g, '%25');
-    }
-    let infoEx = decodeURI(info);
-    this.onTalkMonitor(request, infoEx);
-  } else if (CmdResource.EVENT_STATUS == ctiMsg.getCmd().toUpperCase()) {
-    let status = ctiMsg.getProperty('status');
-    let caller = ctiMsg.getProperty('caller');
-    let callee = ctiMsg.getProperty('callee');
-    let targetUserName = ctiMsg.getProperty('targetusername');
-    let statustime = ctiMsg.getProperty('statustime');
-    let extension = ctiMsg.getProperty('extension');
-    this.onStatus(targetUserName, status, statustime, caller, callee, extension);
-  } else if (CmdResource.EVENT_RING == ctiMsg.getCmd().toUpperCase()) {
-    let callee = ctiMsg.getProperty('callee');
-    let caller = ctiMsg.getProperty('caller');
-    let callNo = ctiMsg.getProperty('callno');
-    let confno = ctiMsg.getProperty('confno');
-    let icalltype = ctiMsg.getProperty('icalltype');
-    let msg = ctiMsg.getProperty('msg');
-    let no = ctiMsg.getProperty('no');
-    let project_no = ctiMsg.getProperty('project_no');
-    let task_no = ctiMsg.getProperty('task_no');
-    let ts = ctiMsg.getProperty('ts');
-    let xfer_type = ctiMsg.getProperty('xfer_type');
-    let xfer_ext = ctiMsg.getProperty('xfer_ext');
-    this.onRing(
-      callee,
-      caller,
-      callNo,
-      confno,
-      icalltype,
-      msg,
-      no,
-      project_no,
-      task_no,
-      ts,
-      xfer_type,
-      xfer_ext,
-    );
-  } else if (CmdResource.EVENT_ANSWER == ctiMsg.getCmd().toUpperCase()) {
-    let caller = ctiMsg.getProperty('caller');
-    let callee = ctiMsg.getProperty('callee');
-    let confno = ctiMsg.getProperty('confno');
-    let callNo = ctiMsg.getProperty('callno');
-    let fileName = ctiMsg.getProperty('fileName');
-    this.onAnswer(caller, callee, confno, callNo, fileName);
-  } else if (CmdResource.EVENT_DIAL_FAIL == ctiMsg.getCmd().toUpperCase()) {
-    let caller = ctiMsg.getProperty('caller');
-    let callee = ctiMsg.getProperty('callee');
-    let confno = ctiMsg.getProperty('confno');
-    let callNo = ctiMsg.getProperty('callno');
-    let reason = ctiMsg.getProperty('reason');
-    this.onDialFail(caller, callee, confno, callNo, reason);
-  } else if (CmdResource.EVENT_DIAL_SUCCESS == ctiMsg.getCmd().toUpperCase()) {
-    let caller = ctiMsg.getProperty('caller');
-    let callee = ctiMsg.getProperty('callee');
-    let confno = ctiMsg.getProperty('confno');
-    let callNo = ctiMsg.getProperty('callno');
-    let fileName = ctiMsg.getProperty('fileName');
-    this.onDialSuccess(caller, callee, confno, callNo, fileName);
-  } else if (CmdResource.EVENT_DIALING == ctiMsg.getCmd().toUpperCase()) {
-    let caller = ctiMsg.getProperty('caller');
-    let callee = ctiMsg.getProperty('callee');
-    let confno = ctiMsg.getProperty('confno');
-    let callNo = ctiMsg.getProperty('callno');
-    this.onDialing(caller, callee, confno, callNo);
-  } else if (CmdResource.EVENT_NO_ANSWER == ctiMsg.getCmd().toUpperCase()) {
-    let caller = ctiMsg.getProperty('caller');
-    let callee = ctiMsg.getProperty('callee');
-    let confno = ctiMsg.getProperty('confno');
-    let callNo = ctiMsg.getProperty('callno');
-    this.onNoAnswer(caller, callee, confno, callNo);
-  } else if (CmdResource.EVENT_OFF_HOOK == ctiMsg.getCmd().toUpperCase()) {
-    let extension = ctiMsg.getProperty('extension');
-    this.onOffHook(extension);
-  } else if (CmdResource.EVENT_OFF_TALK == ctiMsg.getCmd().toUpperCase()) {
-    let caller = ctiMsg.getProperty('caller');
-    let callee = ctiMsg.getProperty('callee');
-    let confno = ctiMsg.getProperty('confno');
-    let callNo = ctiMsg.getProperty('callno');
-    let endDirection = ctiMsg.getProperty('endDirection');
-    this.onOffTalk(caller, callee, confno, callNo, endDirection);
-  } else if (CmdResource.EVENT_ON_HOOK == ctiMsg.getCmd().toUpperCase()) {
-    let confno = ctiMsg.getProperty('confno');
-    let icalltype = ctiMsg.getProperty('icalltype');
-    let caller = ctiMsg.getProperty('caller');
-    let callno = ctiMsg.getProperty('callno');
-    let callee = ctiMsg.getProperty('callee');
-    let hangup_disposition = ctiMsg.getProperty('hangup_disposition');
-    this.onOnHook(caller, callee, callno, confno, icalltype, hangup_disposition);
-  } else if (CmdResource.EVENT_QUEUE == ctiMsg.getCmd().toUpperCase()) {
-    let caller = ctiMsg.getProperty('caller');
-    this.onQueue(caller);
-  } else if (CmdResource.EVENT_QUEUE_OFF == ctiMsg.getCmd().toUpperCase()) {
-    let caller = ctiMsg.getProperty('caller');
-    this.onQueueOff(caller);
-  } else if (CmdResource.EVENT_RECVMSG == ctiMsg.getCmd().toUpperCase()) {
-    let username = ctiMsg.getProperty('username');
-    username = username == null ? '' : username;
-    let msg = cmd.getProperty('data');
-    msg = msg == null ? '' : msg;
-    this.onMsg(username, msg);
-  } else if (CmdResource.EVENT_ASRRESULT == ctiMsg.getCmd().toUpperCase()) {
-    let msg = ctiMsg.getProperty('msg');
-    let channel_type = ctiMsg.getProperty('channel_type');
-    this.onAsrResult(msg, channel_type);
-  } else if (CmdResource.EVENT_USER_DATA == ctiMsg.getCmd().toUpperCase()) {
-    let data = ctiMsg.getProperty('data');
-    this.onUserData(data);
-  } else if (CmdResource.KEEP_ALIVE == ctiMsg.getCmd().toUpperCase()) {
-    let date = new Date();
-    let msg_type = ctiMsg.getProperty('msg_type');
-    this.agent.lastActive = date.time;
-    if (msg_type == '0') {
-      this.responseKeepAlive();
-    }
-  } else if (CmdResource.CALL_OUT == ctiMsg.getCmd().toUpperCase()) {
-    let response = ctiMsg.getRequest();
-    let msg = ctiMsg.getInfo();
-    this.onCallOut(response, msg);
-  } else if (CmdResource.CALL_IVR == ctiMsg.getCmd().toUpperCase()) {
-    let response = ctiMsg.getRequest();
-    let msg = ctiMsg.getInfo();
-    this.onCallIvr(response, msg);
-  } else if (CmdResource.WORK_BUSY == ctiMsg.getCmd().toUpperCase()) {
-    let response = ctiMsg.getRequest();
-    let msg = ctiMsg.getInfo();
-    this.onWorkBusy(response, msg);
-  } else if (CmdResource.MUTE_ON == ctiMsg.getCmd().toUpperCase()) {
-    let response = ctiMsg.getRequest();
-    let msg = ctiMsg.getInfo();
-    this.onMuteOn(response, msg);
-  } else if (CmdResource.MUTE_OFF == ctiMsg.getCmd().toUpperCase()) {
-    let response = ctiMsg.getRequest();
-    let msg = ctiMsg.getInfo();
-    this.onMuteOff(response, msg);
-  } else if (CmdResource.SUBSCRIBE == ctiMsg.getCmd().toUpperCase()) {
-    let response = ctiMsg.getRequest();
-    let msg = ctiMsg.getInfo();
-    let bSubscribe = msg != null && msg == 'success';
-    console.info(bSubscribe);
-    this.agent.subscribe = bSubscribe;
-    this.onSubscribe(response, msg);
-  } else if (CmdResource.SUBSCRIBE_CLIENT_STATSUS == ctiMsg.getCmd().toUpperCase()) {
-    let response = ctiMsg.getRequest();
-    let msg = ctiMsg.getInfo();
-    let bSubscribe = msg != null && msg == 'success';
-    this.agent.subscribe = bSubscribe;
-    this.onSubscribeClientStatus(response, msg);
-  } else if (CmdResource.ASK_FOR_ASSISTANCE == ctiMsg.getCmd().toUpperCase()) {
-    let data = ctiMsg.getProperty('data');
-    this.onAskFoRAssistance(data);
-  } else {
-    this.onDipatchError(this.id, xmlstr);
-  }
-};
-
-CtiLink.prototype.responseKeepAlive = function (pauseType) {
-  this.assertConnected();
-  var cmd = new CtiMsg();
-  let msg = '';
-  var cmd = cmd.getCMD(this.agent, CmdResource.KEEP_ALIVE);
-  cmd.setProperty('data', '1');
-  msg = cmd.getResponseMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.requestKeepAlive = function (pauseType) {
-  this.assertConnected();
-  var cmd = new CtiMsg();
-  var msg = '';
-  var cmd = cmd.getCMD(this.agent, CmdResource.KEEP_ALIVE);
-  cmd.setProperty('data', '0');
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.pauseTalk = function (pauseType) {
-  this.assertConnected();
-  var cmd = new CtiMsg();
-  var msg = '';
-  var cmd = cmd.getCMD(this.agent, CmdResource.PAUSE_TALK);
-  cmd.setProperty('pauseType', pauseType);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.sendUserData = function (data) {
-  this.assertConnected();
-  var loginMsg = '';
-  var cmd = cmd.getCMD(this.agent, CmdResource.SEND_USER_DATA);
-  cmd.setProperty('data', value);
-  loginMsg = cmd.getMsg();
-  this.wSSend(loginMsg);
-};
-
-CtiLink.prototype.requestMsg = function (group, msg) {
-  this.assertConnected();
-  var cmd = new CtiMsg();
-  var msg = '';
-  var cmd = cmd.getCMD(this.agent, CmdResource.REQUESTMSG);
-
-  cmd.setProperty('group', group);
-  cmd.setProperty('data', data);
-  strMsg = cmd.getMsg();
-  this.wSSend(strMsg);
-};
-
-CtiLink.prototype.sendMsg = function (targetUserName, msg) {
-  this.assertConnected();
-  var cmd = new CtiMsg();
-  var strMsg = '';
-  var cmd = cmd.getCMD(this.agent, CmdResource.SENDMSG);
-  cmd.setProperty('username', targetUserName);
-  cmd.setProperty('sender', this.agent.userName);
-  cmd.setProperty('data', msg);
-  strMsg = cmd.getMsg();
-  this.wSSend(strMsg);
-};
-
-CtiLink.prototype.boastMsg = function (msg) {
-  this.assertConnected();
-  var strMsg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.BOASTMSG);
-  cmd.setProperty('data', msg);
-  strMsg = cmd.getMsg();
-  this.wSSend(strMsg);
-};
-
-CtiLink.prototype.requestOut = function (callee) {
-  this.assertConnected();
-  var strMsg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_OUT);
-  cmd.setProperty('callee', callee);
-  strMsg = cmd.getMsg();
-  this.wSSend(strMsg);
-};
-
-CtiLink.prototype.requestIdle = function () {
-  this.assertConnected();
-  var strMsg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_IDLE);
-  strMsg = cmd.getMsg();
-  this.wSSend(strMsg);
-};
-
-CtiLink.prototype.login = function (userName, passwd, is_busy, ext, skill_group) {
-  if (typeof this.agent == 'undefined') {
-    this.agent = new CtiAgent();
-  }
-  this.agent.userName = userName;
-  this.agent.passwd = passwd;
-  this.agent.busy = is_busy;
-  this.agent.ext = ext;
-  this.agent.skillGroup = skill_group;
-  var loginMsg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.LOGIN);
-  cmd.setSession_no(this.agent.getSessionNo());
-  cmd.setUserName(this.agent.getUserName());
-  cmd.setPasswd(this.agent.getPasswd());
-  cmd.setProperty('busy', is_busy);
-  cmd.setProperty('ext', ext);
-  cmd.setProperty('skill_group', skill_group);
-  if (cmd.verify()) {
-    loginMsg = cmd.getMsg();
-    this.wSSend(loginMsg, 'login');
-  }
-};
-
-CtiLink.prototype.changeSkillgroup = function (skillGroup) {
-  if (typeof this.agent == 'undefined') {
-    this.agent = new CtiAgent();
-  }
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.CHANGESKILLGROUP);
-  cmd.setProperty('skill_group', skillGroup);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.monitor = function (flag) {
-  if (typeof this.agent == 'undefined') {
-    this.agent = new CtiAgent();
-  }
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.MONITOR);
-  cmd.setProperty('data', flag);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.parkAgent = function (msg) {
-  if (typeof this.agent == 'undefined') {
-    this.agent = new CtiAgent();
-  }
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.PARKAGENT);
-  cmd.setProperty('transfer', msg);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.monitorChangeFlow = function (flow_code) {
-  if (typeof this.agent == 'undefined') {
-    this.agent = new CtiAgent();
-  }
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.MONITORCHANGEFLOW);
-  cmd.setProperty('flow_code', flow_code);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.listenmonitor = function (Uuid) {
-  if (typeof this.agent == 'undefined') {
-    this.agent = new CtiAgent();
-  }
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.LISTENMONITOR);
-  cmd.setProperty('Uuid', Uuid);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.talkmonitor = function () {
-  if (typeof this.agent == 'undefined') {
-    this.agent = new CtiAgent();
-  }
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.TALKMONITOR);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.logout = function () {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.LOGOUT);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-  this.websocket.close();
-};
-
-CtiLink.prototype.autoCall = function (flag) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.AUTO_CALL);
-  cmd.setProperty('data', flag);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.gotoFlow = function (flowCode) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.GOTO_FLOW);
-  cmd.setProperty('FlowCode', flowCode);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.requestHold = function () {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_HOLD);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.fetchHold = function () {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.FETCH_HOLD);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.requestRest = function () {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_REST);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.requestDinner = function () {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_DINNER);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.requestTrain = function () {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_TRAIN);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.requestBathroom = function () {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_BATHROOM);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.cancelRest = function () {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.Cancel_REST);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.forceldle = function (targetUserName) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.FORCE_LDLE);
-  cmd.setProperty('targetUserName', targetUserName);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.forceBusy = function (targetUserName) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.FORCE_BUSY);
-  cmd.setProperty('targetUserName', targetUserName);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.forceOut = function (targetUserName) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.FORCE_OUT);
-  cmd.setProperty('targetUserName', targetUserName);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.workBusy = function () {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.WORK_BUSY);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.workFree = function () {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.WORK_FREE);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.subscribeClientStatus = function (mode) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.SUBSCRIBE_CLIENT_STATSUS);
-  cmd.setProperty('mode', mode);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.hangUp = function () {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.HANG_UP);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.turnSlic = function (extension) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.TURN_SLIC);
-  cmd.setProperty('extension', extension);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.turnGroup = function (groupName) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.TURN_GROUP);
-  cmd.setProperty('group', groupName);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.requestIntercept = function (extension) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_INTERCEPT);
-  cmd.setProperty('extension', extension);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.requestSlic = function (extension) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-
-  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_SLIC);
-  cmd.setProperty('extension', extension);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.callSeat = function (extension) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.CALL_SEAT);
-  cmd.setProperty('extension', extension);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.listenSlic = function (extension) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.LISTEN_SLIC);
-  cmd.setProperty('extension', extension);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.insertSlic = function (extension) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.INSERT_SLIC);
-  cmd.setProperty('extension', extension);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.doNotDisturb = function () {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.DONOT_DISTURB);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.muteOn = function () {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.MUTE_ON);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.muteOff = function () {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.MUTE_OFF);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.flash = function () {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.FLASH);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.requestSetTransfer = function (mode, callee) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_SET_TRANSFER);
-  cmd.setProperty('mode', mode);
-  cmd.setProperty('callee', callee);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.refuse = function () {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.REFUSE);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.answerCall = function () {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.ANSWER_CALL);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.connectQueue = function (caller) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.CONNECT_QUEUE);
-  cmd.setProperty('caller', caller);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-//拨号
-CtiLink.prototype.callOut = function (callee, caller, params) {
-  if (this.assertConnected()) {
-    var msg = '';
-    var cmd = new CtiMsg();
-    var cmd = cmd.getCMD(this.agent, CmdResource.CALL_OUT);
-    cmd.setProperty('callee', callee);
-    cmd.setProperty('caller', caller);
-    cmd.setProperty('args', params);
-    msg = cmd.getMsg();
-    this.wSSend(msg);
-  }
-};
-
-//坐席呼叫ivr流程
-CtiLink.prototype.callIvr = function (callee, caller, params) {
-  if (this.assertConnected()) {
-    var msg = '';
-    var cmd = new CtiMsg();
-    var cmd = cmd.getCMD(this.agent, CmdResource.CALL_IVR);
-    cmd.setProperty('callee', callee);
-    cmd.setProperty('caller', caller);
-    cmd.setProperty('args', params);
-    msg = cmd.getMsg();
-    this.wSSend(msg);
-  }
-};
-
-//发送按键信息
-CtiLink.prototype.sendDtmf = function (dtmf, dtmf_type) {
-  if (this.assertConnected()) {
-    var msg = '';
-    var cmd = new CtiMsg();
-    var cmd = cmd.getCMD(this.agent, CmdResource.SEND_DTMF);
-    cmd.setProperty('dtmf', dtmf);
-    if (typeof dtmf_type != 'undefined') {
-      cmd.setProperty('dtmf_type', dtmf_type);
-    }
-    msg = cmd.getMsg();
-    this.wSSend(msg);
-  }
-};
-
-//拨号
-CtiLink.prototype.reSet = function (agentName) {
-  if (this.assertConnected()) {
-    var msg = '';
-    var cmd = new CtiMsg();
-    var cmd = cmd.getCMD(this.agent, CmdResource.RESET);
-    if (typeof agentName == 'undefined' || agentName == '') {
-    } else {
-      cmd.setProperty('targetusername', agentName);
-    }
-    msg = cmd.getMsg();
-    this.wSSend(msg);
-  }
-};
-
-CtiLink.prototype.changeStatus = function (status) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.CHANGE_STATUS);
-  cmd.setProperty('status', status);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.playFile = function (fullFilePath) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.PLAY_FILE);
-  cmd.setProperty('filename', fullFilePath);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.turnOut = function (callee) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.TURN_OUT);
-  cmd.setProperty('callee', callee);
-   msg = cmd.getMsg();
-
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.getAllStatus = function () {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.GET_ALL_STATUS);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.subscribe = function (isSubscribe) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.SUBSCRIBE);
-  var modeStr = isSubscribe == 1 ? 'true' : 'false';
-  cmd.setProperty('param', modeStr);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-/**
- *
- * @param enable 参数enable = 1 执行fastcall_realtime_detect_speech_start ，否则执行fastcall_realtime_detect_speech_stop
- * @param serviceId 识别id
- *        realTimeIdentification 实时识别功能为2 ，数据推送的指定http地址
- * @param releaseEndIdentification 释放哪端实时识别 0 坐席 1 客户 both 两端
- */
-CtiLink.prototype.askForAssistanceStart = function (serviceId, releaseEndIdentification) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.ASK_FOR_ASSISTANCE);
-  var realTimeIdentification = 2; //实时识别功能 0 只识别，不推送。2 又识别，又推送
-  cmd.setProperty('enable', '1');
-  cmd.setProperty(
-    'args',
-    'detect:fastcall_asr:service_id=' +
-      serviceId +
-      ' ' +
-      realTimeIdentification +
-      ' ' +
-      releaseEndIdentification,
-  );
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-/**
- *
- * @param releaseEndIdentification 释放哪端实时识别 0 坐席 1 客户 both 两端
- */
-CtiLink.prototype.askForAssistanceStop = function (releaseEndIdentification) {
-  this.assertConnected();
-  var msg = '';
-  var cmd = new CtiMsg();
-  var cmd = cmd.getCMD(this.agent, CmdResource.ASK_FOR_ASSISTANCE);
-  cmd.setProperty('enable', '0');
-  cmd.setProperty('args', releaseEndIdentification);
-  msg = cmd.getMsg();
-  this.wSSend(msg);
-};
-
-CtiLink.prototype.getAgentInfo = function () {
-  return this.agent;
-};
-
-CtiLink.prototype.setDebug = function (debugEn) {
-  this.debugEn = debugEn;
-};
-
-CtiLink.prototype.getCopyright = function () {
-  return CmdResource.COPYRIGHT;
-};
-
-CtiLink.prototype.getVer = function () {
-  return CmdResource.VER;
-};
-
-CtiLink.prototype.onLogout = function (reason) {};
-
-CtiLink.prototype.onChangeSkillGroup = function (skillGroup, request, info) {};
-
-CtiLink.prototype.assertConnected = function () {
-  return this.agent.status;
-};
-
-CtiLink.prototype.onTurnSlic = function (info) {
-  return;
-};
-
-CtiLink.prototype.onStatus = function (
-  targetUserName,
-  status,
-  statustime,
-  caller,
-  callee,
-  extension,
-) {
-  return;
-};
-CtiLink.prototype.onUserData = function (data) {
-  return;
-};
-
-CtiLink.prototype.onStatus_note = function (targetUserName, status, statustime) {
-  return;
-};
-
-CtiLink.prototype.onAnswer = function (caller, callee, confno, callNo, fileName) {
-  return;
-};
-
-CtiLink.prototype.onMsg = function (username, msg) {
-  return;
-};
-CtiLink.prototype.onAsrResult = function (msg, channel_type) {
-  return;
-};
-
-CtiLink.prototype.onRequestRest = function (response, msg) {
-  return;
-};
-
-CtiLink.prototype.onRequestIdle = function (response, msg) {
-  return;
-};
-
-CtiLink.prototype.onDoNotDisturb = function (response, msg) {
-  return;
-};
-
-CtiLink.prototype.onCallOut = function (response, msg) {
-  return;
-};
-CtiLink.prototype.onCallIvr = function (response, msg) {
-  return;
-};
-CtiLink.prototype.onWorkBusy = function (response, msg) {
-  return;
-};
-
-CtiLink.prototype.onWorkFree = function (response, msg) {
-  return;
-};
-
-CtiLink.prototype.onDialFail = function (caller, callee, confno, callNo, reason) {
-  return;
-};
-
-CtiLink.prototype.onDialing = function (caller, callee, confno, callNo) {
-  return;
-};
-
-CtiLink.prototype.onDialSuccess = function (caller, callee, confno, callNo, fileName) {
-  return;
-};
-
-CtiLink.prototype.onNoAnswer = function (caller, callee, confno, callNo) {
-  return;
-};
-
-CtiLink.prototype.onOffHook = function (extension) {
-  return;
-};
-
-CtiLink.prototype.onOffTalk = function (caller, callee, confno, callNo, endDirection) {
-  return;
-};
-
-CtiLink.prototype.onOnHook = function (
-  caller,
-  callee,
-  callno,
-  confno,
-  icalltype,
-  hangup_disposition,
-) {
-  return;
-};
-
-CtiLink.prototype.onQueue = function (callers) {
-  return;
-};
-
-CtiLink.prototype.onQueueOff = function (callers) {
-  return;
-};
-
-CtiLink.prototype.onRing = function (
-  callee,
-  caller,
-  callNo,
-  confno,
-  icalltype,
-  msg,
-  no,
-  project_no,
-  task_no,
-  ts,
-  xfer_type,
-  xfer_ext,
-) {};
-
-CtiLink.prototype.OnCreatEmonitor = function (
-  callee,
-  caller,
-  callNo,
-  confno,
-  icalltype,
-  msg,
-  no,
-  project_no,
-  task_no,
-  ts,
-) {
-  return;
-};
-
-CtiLink.prototype.onReleaseMonitor = function (
-  callee,
-  caller,
-  callNo,
-  confno,
-  icalltype,
-  msg,
-  no,
-  project_no,
-  task_no,
-  ts,
-) {
-  return;
-};
-
-CtiLink.prototype.OnStartlistenmonitor = function (callNo, info) {
-  return;
-};
-
-CtiLink.prototype.onMonitorMsg = function (
-  callee,
-  caller,
-  callNo,
-  confno,
-  icalltype,
-  msg,
-  no,
-  project_no,
-  task_no,
-  ts,
-) {
-  return;
-};
-
-CtiLink.prototype.onTalkMonitor = function (request, info) {
-  return;
-};
-
-CtiLink.prototype.onMonitor = function (msg) {
-  return;
-};
-
-CtiLink.prototype.onLoginFail = function (msg) {
-  return;
-};
-
-CtiLink.prototype.onLoginSuccess = function (code, msg) {
-  return;
-};
-CtiLink.prototype.onSubscribe = function (response, msg) {
-  return;
-};
-CtiLink.prototype.onSubscribeClientStatus = function (response, msg) {
-  return;
-};
-
-CtiLink.prototype.onError = function (msg) {
-  return;
-};
-
-CtiLink.prototype.onMuteOn = function (response, msg) {
-  return;
-};
-
-CtiLink.prototype.onMuteOff = function (response, msg) {
-  return;
-};
-
-CtiLink.prototype.onAskFoRAssistance = function () {
-  return;
-};
-
-CtiLink.prototype.onDipatchError = function (xmlstr) {
-  return;
-};
-
-CtiLink.prototype.onDisconnected = function (reason) {
-  return;
-};
-
-CtiLink.prototype.setDebug = function (debugEn) {
-  this.debug = debugEn;
-};
-
-CtiLink.prototype.onRx = function (msg) {
-  if (this.debug) {
-    console.log(msg);
-  }
-  return;
-};
+function CtiLink() {
+  this.connected = false;
+  this.id = 'CtiLink_' + ++CtiLink.last_id;
+  CtiLink.sockets[this.id] = this;
+  this.websocket;
+  this.info = '';
+}
+
+CtiLink.sockets = {};
+CtiLink.last_id = 0;
+CtiLink.info = '';
+CtiLink.Keep_Alive_Count = 0;
+CtiLink.Keep_Alive_time = Date.parse(new Date());
+CtiLink.debug = 0;
+
+CtiLink.status = {};
+CtiLink.status['0'] = '未登录';
+CtiLink.status['3'] = '在线空闲';
+CtiLink.status['4'] = '小休';
+CtiLink.status['5'] = '通话';
+CtiLink.status['6'] = '闪断';
+CtiLink.status['8'] = '事务处理';
+CtiLink.status['9'] = '振铃';
+CtiLink.status['10'] = '示忙';
+CtiLink.status['12'] = '拨号';
+CtiLink.status['21'] = '用餐';
+CtiLink.status['22'] = '培训';
+CtiLink.status['23'] = '洗手间';
+CtiLink.prototype = {
+  constructor: CtiLink,
+};
+
+CtiLink.prototype.setup = function (data) {
+  this.onReady();
+};
+
+CtiLink.prototype.connect = function (host, port) {
+  try {
+    var wsServer = host;
+    if (port) {
+      wsServer = host + ':' + port;
+    }
+    this.websocket = new WebSocket(wsServer, 'fs-protool');
+    this.websocket.onopen = this.onWSOpen;
+    this.websocket.onclose = this.onWSClose;
+    this.websocket.onerror = this.onWSError;
+    this.websocket.onmessage = this.onWSMsg;
+    this.websocket.ctiLink = this;
+    setInterval(this.refreshCount, 100000);
+  } catch (e) {
+    console.log(e);
+  }
+};
+
+CtiLink.prototype.onWSOpen = function (evt) {
+  this.ctiLink.onRx('onWSOpen:' + evt);
+  this.ctiLink.connected = true;
+  this.ctiLink.onConnect(true);
+};
+
+CtiLink.prototype.onWSClose = function (evt) {
+  this.ctiLink.onStatus(this.ctiLink.agent.userName, '0', 0, '', '');
+  this.ctiLink.connected = false;
+};
+
+CtiLink.prototype.onWSError = function (evt) {
+  this.ctiLink.onRx('onWSError:' + evt);
+  this.ctiLink.onError(evt.data);
+  this.ctiLink.connected = false;
+};
+
+CtiLink.prototype.wSSend = function (data, cmd) {
+  this.onRx('wSSend:' + data);
+  if (cmd == 'login') {
+    this.websocket.send(data);
+  } else if (this.agent.status && this.connected) {
+    this.websocket.send(data);
+  } else {
+    this.onClose();
+  }
+};
+
+CtiLink.prototype.onWSMsg = function (event) {
+  this.ctiLink.Keep_Alive_time = Date.parse(new Date());
+  this.ctiLink.Keep_Alive_Count = 0;
+  var dealData = this.ctiLink.info + event.data;
+  var datas = dealData.split('\n');
+  this.ctiLink.onRx('onWSMsg----->' + datas);
+  if (datas.length > 1) {
+    for (var i = 0; i < datas.length - 1; i++) {
+      this.ctiLink.onRx('datas[' + i + ']------->' + datas[i]);
+      if (datas[i] != '' && datas[i] != null) {
+        this.ctiLink.onWSDispath(datas[i]);
+      }
+    }
+    if (datas[datas.length - 1] != null) {
+      this.ctiLink.info = datas[i];
+    }
+  } else if (dealData != '') {
+    this.ctiLink.info = dealData;
+  }
+};
+
+CtiLink.prototype.refreshCount = function () {
+  if (this.cti.connected) {
+    var nowTime = Date.parse(new Date());
+    if (nowTime - this.cti.Keep_Alive_time > 20000) {
+      if (this.cti.Keep_Alive_Count++ > 10) {
+        this.cti.websocket.close();
+      } else {
+        this.cti.Keep_Alive_time = nowTime;
+        this.cti.requestKeepAlive();
+      }
+    }
+  }
+};
+
+CtiLink.prototype.onWSDispath = function (xmlstr) {
+  let ctiMsg = new CtiMsg();
+  ctiMsg = ctiMsg.instance(xmlstr);
+  this.onRx('onWSMsg----cmd:' + ctiMsg.getCmd().toUpperCase());
+  this.onRx(ctiMsg.getCmd().toUpperCase());
+  let request = ctiMsg.getRequest();
+  let info = ctiMsg.getInfo();
+  if (request == '400') {
+    this.onError(info);
+    return;
+  }
+  if (ctiMsg == null || typeof ctiMsg == 'undefined' || ctiMsg == '') {
+    this.onDipatchError(this.id, xmlstr);
+  } else if (CmdResource.LOGIN == ctiMsg.getCmd().toUpperCase()) {
+    if ('500' == request) {
+      this.agent.setSessionNo(ctiMsg.getSessionno());
+      if ('sessionno is null' == info) {
+        this.login(
+          this.agent.userName,
+          this.agent.passwd,
+          this.agent.busy,
+          this.agent.ext,
+          this.agent.skillGroup,
+        );
+      } else {
+        this.onLoginFail(info);
+      }
+    }
+    if ('200' == request) {
+      this.agent.status = true;
+      this.onLoginSuccess('success');
+    } else {
+      this.onLoginFail(ctiMsg.getInfo());
+    }
+  } else if (CmdResource.LOGOUT == ctiMsg.getCmd().toUpperCase()) {
+    let reason = ctiMsg.getProperty('reason');
+    this.onLogout(reason);
+  } else if (CmdResource.CHANGESKILLGROUP == ctiMsg.getCmd().toUpperCase()) {
+    let skillGroup = ctiMsg.getProperty('skill_group');
+    this.onChangeSkillGroup(skillGroup, request, info);
+  } else if (CmdResource.EVENT_DISCONNECTED == ctiMsg.getCmd().toUpperCase()) {
+    let msg = ctiMsg.getProperty('msg');
+    this.onDisconnected(msg);
+  } else if (CmdResource.MONITOR == ctiMsg.getCmd().toUpperCase()) {
+    info = ctiMsg.getInfo();
+    if (info) {
+      info = info.replace(/%/g, '%25');
+    }
+    let infoEx = decodeURI(info);
+    this.onMonitor(infoEx);
+  } else if (CmdResource.LISTENMONITOR == ctiMsg.getCmd().toUpperCase()) {
+    let uuid = ctiMsg.getProperty('uuid');
+    info = ctiMsg.getInfo();
+    if (info) {
+      info = info.replace(/%/g, '%25');
+    }
+    let infoEx = decodeURI(info);
+    this.OnStartlistenmonitor(uuid, infoEx);
+  } else if (CmdResource.ONCREATEMONITOR == ctiMsg.getCmd().toUpperCase()) {
+    let callee = ctiMsg.getProperty('callee');
+    let caller = ctiMsg.getProperty('caller');
+    let callNo = ctiMsg.getProperty('callno');
+    let confno = ctiMsg.getProperty('confno');
+    let icalltype = ctiMsg.getProperty('icalltype');
+    let no = ctiMsg.getProperty('no');
+    let project_no = ctiMsg.getProperty('project_no');
+    let task_no = ctiMsg.getProperty('task_no');
+    let ts = ctiMsg.getProperty('ts');
+    let msg = ctiMsg.getProperty('msg');
+    if (msg) {
+      let msg = msg.replace(/%/g, '%25');
+    }
+    let msgEx = decodeURI(msg);
+    this.OnCreatEmonitor(
+      callee,
+      caller,
+      callNo,
+      confno,
+      icalltype,
+      msgEx,
+      no,
+      project_no,
+      task_no,
+      ts,
+    );
+  } else if (CmdResource.ONRELEASEMONITOR == ctiMsg.getCmd().toUpperCase()) {
+    let callee = ctiMsg.getProperty('callee');
+    let caller = ctiMsg.getProperty('caller');
+    let callNo = ctiMsg.getProperty('callno');
+    let confno = ctiMsg.getProperty('confno');
+    let icalltype = ctiMsg.getProperty('icalltype');
+
+    let no = ctiMsg.getProperty('no');
+    let project_no = ctiMsg.getProperty('project_no');
+    let task_no = ctiMsg.getProperty('task_no');
+    let ts = ctiMsg.getProperty('ts');
+    let hangup = ctiMsg.getProperty('hangup');
+    let msg = ctiMsg.getProperty('msg');
+    if (msg) {
+      let msg = msg.replace(/%/g, '%25');
+    }
+    let msgEx = decodeURI(msg);
+    this.onReleaseMonitor(
+      callee,
+      caller,
+      callNo,
+      confno,
+      icalltype,
+      msgEx,
+      no,
+      project_no,
+      task_no,
+      ts,
+      hangup,
+    );
+  } else if (CmdResource.ONMONITORMSG == ctiMsg.getCmd().toUpperCase()) {
+    let callee = ctiMsg.getProperty('callee');
+    let caller = ctiMsg.getProperty('caller');
+    let callNo = ctiMsg.getProperty('callno');
+    let confno = ctiMsg.getProperty('confno');
+    let icalltype = ctiMsg.getProperty('icalltype');
+    let no = ctiMsg.getProperty('no');
+    let project_no = ctiMsg.getProperty('project_no');
+    let task_no = ctiMsg.getProperty('task_no');
+    let ts = ctiMsg.getProperty('ts');
+    let msg = ctiMsg.getProperty('msg');
+    if (msg) {
+      let msg = msg.replace(/%/g, '%25');
+    }
+    let msgEx = decodeURI(msg);
+    this.onMonitorMsg(
+      callee,
+      caller,
+      callNo,
+      confno,
+      icalltype,
+      msgEx,
+      no,
+      project_no,
+      task_no,
+      ts,
+    );
+  } else if (CmdResource.TALKMONITOR == ctiMsg.getCmd().toUpperCase()) {
+    request = ctiMsg.getRequest();
+    info = ctiMsg.getInfo();
+    if (info) {
+      info = info.replace(/%/g, '%25');
+    }
+    let infoEx = decodeURI(info);
+    this.onTalkMonitor(request, infoEx);
+  } else if (CmdResource.EVENT_STATUS == ctiMsg.getCmd().toUpperCase()) {
+    let status = ctiMsg.getProperty('status');
+    let caller = ctiMsg.getProperty('caller');
+    let callee = ctiMsg.getProperty('callee');
+    let targetUserName = ctiMsg.getProperty('targetusername');
+    let statustime = ctiMsg.getProperty('statustime');
+    let extension = ctiMsg.getProperty('extension');
+    this.onStatus(targetUserName, status, statustime, caller, callee, extension);
+  } else if (CmdResource.EVENT_RING == ctiMsg.getCmd().toUpperCase()) {
+    let callee = ctiMsg.getProperty('callee');
+    let caller = ctiMsg.getProperty('caller');
+    let callNo = ctiMsg.getProperty('callno');
+    let confno = ctiMsg.getProperty('confno');
+    let icalltype = ctiMsg.getProperty('icalltype');
+    let msg = ctiMsg.getProperty('msg');
+    let no = ctiMsg.getProperty('no');
+    let project_no = ctiMsg.getProperty('project_no');
+    let task_no = ctiMsg.getProperty('task_no');
+    let ts = ctiMsg.getProperty('ts');
+    let xfer_type = ctiMsg.getProperty('xfer_type');
+    let xfer_ext = ctiMsg.getProperty('xfer_ext');
+    this.onRing(
+      callee,
+      caller,
+      callNo,
+      confno,
+      icalltype,
+      msg,
+      no,
+      project_no,
+      task_no,
+      ts,
+      xfer_type,
+      xfer_ext,
+    );
+  } else if (CmdResource.EVENT_ANSWER == ctiMsg.getCmd().toUpperCase()) {
+    let caller = ctiMsg.getProperty('caller');
+    let callee = ctiMsg.getProperty('callee');
+    let confno = ctiMsg.getProperty('confno');
+    let callNo = ctiMsg.getProperty('callno');
+    let fileName = ctiMsg.getProperty('fileName');
+    this.onAnswer(caller, callee, confno, callNo, fileName);
+  } else if (CmdResource.EVENT_DIAL_FAIL == ctiMsg.getCmd().toUpperCase()) {
+    let caller = ctiMsg.getProperty('caller');
+    let callee = ctiMsg.getProperty('callee');
+    let confno = ctiMsg.getProperty('confno');
+    let callNo = ctiMsg.getProperty('callno');
+    let reason = ctiMsg.getProperty('reason');
+    this.onDialFail(caller, callee, confno, callNo, reason);
+  } else if (CmdResource.EVENT_DIAL_SUCCESS == ctiMsg.getCmd().toUpperCase()) {
+    let caller = ctiMsg.getProperty('caller');
+    let callee = ctiMsg.getProperty('callee');
+    let confno = ctiMsg.getProperty('confno');
+    let callNo = ctiMsg.getProperty('callno');
+    let fileName = ctiMsg.getProperty('fileName');
+    this.onDialSuccess(caller, callee, confno, callNo, fileName);
+  } else if (CmdResource.EVENT_DIALING == ctiMsg.getCmd().toUpperCase()) {
+    let caller = ctiMsg.getProperty('caller');
+    let callee = ctiMsg.getProperty('callee');
+    let confno = ctiMsg.getProperty('confno');
+    let callNo = ctiMsg.getProperty('callno');
+    this.onDialing(caller, callee, confno, callNo);
+  } else if (CmdResource.EVENT_NO_ANSWER == ctiMsg.getCmd().toUpperCase()) {
+    let caller = ctiMsg.getProperty('caller');
+    let callee = ctiMsg.getProperty('callee');
+    let confno = ctiMsg.getProperty('confno');
+    let callNo = ctiMsg.getProperty('callno');
+    this.onNoAnswer(caller, callee, confno, callNo);
+  } else if (CmdResource.EVENT_OFF_HOOK == ctiMsg.getCmd().toUpperCase()) {
+    let extension = ctiMsg.getProperty('extension');
+    this.onOffHook(extension);
+  } else if (CmdResource.EVENT_OFF_TALK == ctiMsg.getCmd().toUpperCase()) {
+    let caller = ctiMsg.getProperty('caller');
+    let callee = ctiMsg.getProperty('callee');
+    let confno = ctiMsg.getProperty('confno');
+    let callNo = ctiMsg.getProperty('callno');
+    let endDirection = ctiMsg.getProperty('endDirection');
+    this.onOffTalk(caller, callee, confno, callNo, endDirection);
+  } else if (CmdResource.EVENT_ON_HOOK == ctiMsg.getCmd().toUpperCase()) {
+    let confno = ctiMsg.getProperty('confno');
+    let icalltype = ctiMsg.getProperty('icalltype');
+    let caller = ctiMsg.getProperty('caller');
+    let callno = ctiMsg.getProperty('callno');
+    let callee = ctiMsg.getProperty('callee');
+    let hangup_disposition = ctiMsg.getProperty('hangup_disposition');
+    this.onOnHook(caller, callee, callno, confno, icalltype, hangup_disposition);
+  } else if (CmdResource.EVENT_QUEUE == ctiMsg.getCmd().toUpperCase()) {
+    let caller = ctiMsg.getProperty('caller');
+    this.onQueue(caller);
+  } else if (CmdResource.EVENT_QUEUE_OFF == ctiMsg.getCmd().toUpperCase()) {
+    let caller = ctiMsg.getProperty('caller');
+    this.onQueueOff(caller);
+  } else if (CmdResource.EVENT_RECVMSG == ctiMsg.getCmd().toUpperCase()) {
+    let username = ctiMsg.getProperty('username');
+    username = username == null ? '' : username;
+    let msg = cmd.getProperty('data');
+    msg = msg == null ? '' : msg;
+    this.onMsg(username, msg);
+  } else if (CmdResource.EVENT_ASRRESULT == ctiMsg.getCmd().toUpperCase()) {
+    let msg = ctiMsg.getProperty('msg');
+    let channel_type = ctiMsg.getProperty('channel_type');
+    this.onAsrResult(msg, channel_type);
+  } else if (CmdResource.EVENT_USER_DATA == ctiMsg.getCmd().toUpperCase()) {
+    let data = ctiMsg.getProperty('data');
+    this.onUserData(data);
+  } else if (CmdResource.KEEP_ALIVE == ctiMsg.getCmd().toUpperCase()) {
+    let date = new Date();
+    let msg_type = ctiMsg.getProperty('msg_type');
+    this.agent.lastActive = date.time;
+    if (msg_type == '0') {
+      this.responseKeepAlive();
+    }
+  } else if (CmdResource.CALL_OUT == ctiMsg.getCmd().toUpperCase()) {
+    let response = ctiMsg.getRequest();
+    let msg = ctiMsg.getInfo();
+    this.onCallOut(response, msg);
+  } else if (CmdResource.CALL_IVR == ctiMsg.getCmd().toUpperCase()) {
+    let response = ctiMsg.getRequest();
+    let msg = ctiMsg.getInfo();
+    this.onCallIvr(response, msg);
+  } else if (CmdResource.WORK_BUSY == ctiMsg.getCmd().toUpperCase()) {
+    let response = ctiMsg.getRequest();
+    let msg = ctiMsg.getInfo();
+    this.onWorkBusy(response, msg);
+  } else if (CmdResource.MUTE_ON == ctiMsg.getCmd().toUpperCase()) {
+    let response = ctiMsg.getRequest();
+    let msg = ctiMsg.getInfo();
+    this.onMuteOn(response, msg);
+  } else if (CmdResource.MUTE_OFF == ctiMsg.getCmd().toUpperCase()) {
+    let response = ctiMsg.getRequest();
+    let msg = ctiMsg.getInfo();
+    this.onMuteOff(response, msg);
+  } else if (CmdResource.SUBSCRIBE == ctiMsg.getCmd().toUpperCase()) {
+    let response = ctiMsg.getRequest();
+    let msg = ctiMsg.getInfo();
+    let bSubscribe = msg != null && msg == 'success';
+    console.info(bSubscribe);
+    this.agent.subscribe = bSubscribe;
+    this.onSubscribe(response, msg);
+  } else if (CmdResource.SUBSCRIBE_CLIENT_STATSUS == ctiMsg.getCmd().toUpperCase()) {
+    let response = ctiMsg.getRequest();
+    let msg = ctiMsg.getInfo();
+    let bSubscribe = msg != null && msg == 'success';
+    this.agent.subscribe = bSubscribe;
+    this.onSubscribeClientStatus(response, msg);
+  } else if (CmdResource.ASK_FOR_ASSISTANCE == ctiMsg.getCmd().toUpperCase()) {
+    let data = ctiMsg.getProperty('data');
+    this.onAskFoRAssistance(data);
+  } else {
+    this.onDipatchError(this.id, xmlstr);
+  }
+};
+
+CtiLink.prototype.responseKeepAlive = function (pauseType) {
+  this.assertConnected();
+  var cmd = new CtiMsg();
+  let msg = '';
+  var cmd = cmd.getCMD(this.agent, CmdResource.KEEP_ALIVE);
+  cmd.setProperty('data', '1');
+  msg = cmd.getResponseMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.requestKeepAlive = function (pauseType) {
+  this.assertConnected();
+  var cmd = new CtiMsg();
+  var msg = '';
+  var cmd = cmd.getCMD(this.agent, CmdResource.KEEP_ALIVE);
+  cmd.setProperty('data', '0');
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.pauseTalk = function (pauseType) {
+  this.assertConnected();
+  var cmd = new CtiMsg();
+  var msg = '';
+  var cmd = cmd.getCMD(this.agent, CmdResource.PAUSE_TALK);
+  cmd.setProperty('pauseType', pauseType);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.sendUserData = function (data) {
+  this.assertConnected();
+  var loginMsg = '';
+  var cmd = cmd.getCMD(this.agent, CmdResource.SEND_USER_DATA);
+  cmd.setProperty('data', value);
+  loginMsg = cmd.getMsg();
+  this.wSSend(loginMsg);
+};
+
+CtiLink.prototype.requestMsg = function (group, msg) {
+  this.assertConnected();
+  var cmd = new CtiMsg();
+  var msg = '';
+  var cmd = cmd.getCMD(this.agent, CmdResource.REQUESTMSG);
+
+  cmd.setProperty('group', group);
+  cmd.setProperty('data', data);
+  strMsg = cmd.getMsg();
+  this.wSSend(strMsg);
+};
+
+CtiLink.prototype.sendMsg = function (targetUserName, msg) {
+  this.assertConnected();
+  var cmd = new CtiMsg();
+  var strMsg = '';
+  var cmd = cmd.getCMD(this.agent, CmdResource.SENDMSG);
+  cmd.setProperty('username', targetUserName);
+  cmd.setProperty('sender', this.agent.userName);
+  cmd.setProperty('data', msg);
+  strMsg = cmd.getMsg();
+  this.wSSend(strMsg);
+};
+
+CtiLink.prototype.boastMsg = function (msg) {
+  this.assertConnected();
+  var strMsg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.BOASTMSG);
+  cmd.setProperty('data', msg);
+  strMsg = cmd.getMsg();
+  this.wSSend(strMsg);
+};
+
+CtiLink.prototype.requestOut = function (callee) {
+  this.assertConnected();
+  var strMsg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_OUT);
+  cmd.setProperty('callee', callee);
+  strMsg = cmd.getMsg();
+  this.wSSend(strMsg);
+};
+
+CtiLink.prototype.requestIdle = function () {
+  this.assertConnected();
+  var strMsg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_IDLE);
+  strMsg = cmd.getMsg();
+  this.wSSend(strMsg);
+};
+
+CtiLink.prototype.login = function (userName, passwd, is_busy, ext, skill_group) {
+  if (typeof this.agent == 'undefined') {
+    this.agent = new CtiAgent();
+  }
+  this.agent.userName = userName;
+  this.agent.passwd = passwd;
+  this.agent.busy = is_busy;
+  this.agent.ext = ext;
+  this.agent.skillGroup = skill_group;
+  var loginMsg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.LOGIN);
+  cmd.setSession_no(this.agent.getSessionNo());
+  cmd.setUserName(this.agent.getUserName());
+  cmd.setPasswd(this.agent.getPasswd());
+  cmd.setProperty('busy', is_busy);
+  cmd.setProperty('ext', ext);
+  cmd.setProperty('skill_group', skill_group);
+  if (cmd.verify()) {
+    loginMsg = cmd.getMsg();
+    this.wSSend(loginMsg, 'login');
+  }
+};
+
+CtiLink.prototype.changeSkillgroup = function (skillGroup) {
+  if (typeof this.agent == 'undefined') {
+    this.agent = new CtiAgent();
+  }
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.CHANGESKILLGROUP);
+  cmd.setProperty('skill_group', skillGroup);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.monitor = function (flag) {
+  if (typeof this.agent == 'undefined') {
+    this.agent = new CtiAgent();
+  }
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.MONITOR);
+  cmd.setProperty('data', flag);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.parkAgent = function (msg) {
+  if (typeof this.agent == 'undefined') {
+    this.agent = new CtiAgent();
+  }
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.PARKAGENT);
+  cmd.setProperty('transfer', msg);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.monitorChangeFlow = function (flow_code) {
+  if (typeof this.agent == 'undefined') {
+    this.agent = new CtiAgent();
+  }
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.MONITORCHANGEFLOW);
+  cmd.setProperty('flow_code', flow_code);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.listenmonitor = function (Uuid) {
+  if (typeof this.agent == 'undefined') {
+    this.agent = new CtiAgent();
+  }
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.LISTENMONITOR);
+  cmd.setProperty('Uuid', Uuid);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.talkmonitor = function () {
+  if (typeof this.agent == 'undefined') {
+    this.agent = new CtiAgent();
+  }
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.TALKMONITOR);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.logout = function () {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.LOGOUT);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+  this.websocket.close();
+};
+
+CtiLink.prototype.autoCall = function (flag) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.AUTO_CALL);
+  cmd.setProperty('data', flag);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.gotoFlow = function (flowCode) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.GOTO_FLOW);
+  cmd.setProperty('FlowCode', flowCode);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.requestHold = function () {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_HOLD);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.fetchHold = function () {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.FETCH_HOLD);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.requestRest = function () {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_REST);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.requestDinner = function () {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_DINNER);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.requestTrain = function () {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_TRAIN);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.requestBathroom = function () {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_BATHROOM);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.cancelRest = function () {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.Cancel_REST);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.forceldle = function (targetUserName) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.FORCE_LDLE);
+  cmd.setProperty('targetUserName', targetUserName);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.forceBusy = function (targetUserName) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.FORCE_BUSY);
+  cmd.setProperty('targetUserName', targetUserName);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.forceOut = function (targetUserName) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.FORCE_OUT);
+  cmd.setProperty('targetUserName', targetUserName);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.workBusy = function () {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.WORK_BUSY);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.workFree = function () {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.WORK_FREE);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.subscribeClientStatus = function (mode) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.SUBSCRIBE_CLIENT_STATSUS);
+  cmd.setProperty('mode', mode);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.hangUp = function () {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.HANG_UP);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.turnSlic = function (extension) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.TURN_SLIC);
+  cmd.setProperty('extension', extension);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.turnGroup = function (groupName) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.TURN_GROUP);
+  cmd.setProperty('group', groupName);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.requestIntercept = function (extension) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_INTERCEPT);
+  cmd.setProperty('extension', extension);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.requestSlic = function (extension) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+
+  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_SLIC);
+  cmd.setProperty('extension', extension);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.callSeat = function (extension) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.CALL_SEAT);
+  cmd.setProperty('extension', extension);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.listenSlic = function (extension) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.LISTEN_SLIC);
+  cmd.setProperty('extension', extension);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.insertSlic = function (extension) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.INSERT_SLIC);
+  cmd.setProperty('extension', extension);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.doNotDisturb = function () {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.DONOT_DISTURB);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.muteOn = function () {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.MUTE_ON);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.muteOff = function () {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.MUTE_OFF);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.flash = function () {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.FLASH);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.requestSetTransfer = function (mode, callee) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.REQUEST_SET_TRANSFER);
+  cmd.setProperty('mode', mode);
+  cmd.setProperty('callee', callee);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.refuse = function () {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.REFUSE);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.answerCall = function () {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.ANSWER_CALL);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.connectQueue = function (caller) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.CONNECT_QUEUE);
+  cmd.setProperty('caller', caller);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+//拨号
+CtiLink.prototype.callOut = function (callee, caller, params) {
+  if (this.assertConnected()) {
+    var msg = '';
+    var cmd = new CtiMsg();
+    var cmd = cmd.getCMD(this.agent, CmdResource.CALL_OUT);
+    cmd.setProperty('callee', callee);
+    cmd.setProperty('caller', caller);
+    cmd.setProperty('args', params);
+    msg = cmd.getMsg();
+    this.wSSend(msg);
+  }
+};
+
+//坐席呼叫ivr流程
+CtiLink.prototype.callIvr = function (callee, caller, params) {
+  if (this.assertConnected()) {
+    var msg = '';
+    var cmd = new CtiMsg();
+    var cmd = cmd.getCMD(this.agent, CmdResource.CALL_IVR);
+    cmd.setProperty('callee', callee);
+    cmd.setProperty('caller', caller);
+    cmd.setProperty('args', params);
+    msg = cmd.getMsg();
+    this.wSSend(msg);
+  }
+};
+
+//发送按键信息
+CtiLink.prototype.sendDtmf = function (dtmf, dtmf_type) {
+  if (this.assertConnected()) {
+    var msg = '';
+    var cmd = new CtiMsg();
+    var cmd = cmd.getCMD(this.agent, CmdResource.SEND_DTMF);
+    cmd.setProperty('dtmf', dtmf);
+    if (typeof dtmf_type != 'undefined') {
+      cmd.setProperty('dtmf_type', dtmf_type);
+    }
+    msg = cmd.getMsg();
+    this.wSSend(msg);
+  }
+};
+
+//拨号
+CtiLink.prototype.reSet = function (agentName) {
+  if (this.assertConnected()) {
+    var msg = '';
+    var cmd = new CtiMsg();
+    var cmd = cmd.getCMD(this.agent, CmdResource.RESET);
+    if (typeof agentName == 'undefined' || agentName == '') {
+    } else {
+      cmd.setProperty('targetusername', agentName);
+    }
+    msg = cmd.getMsg();
+    this.wSSend(msg);
+  }
+};
+
+CtiLink.prototype.changeStatus = function (status) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.CHANGE_STATUS);
+  cmd.setProperty('status', status);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.playFile = function (fullFilePath) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.PLAY_FILE);
+  cmd.setProperty('filename', fullFilePath);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.turnOut = function (callee) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.TURN_OUT);
+  cmd.setProperty('callee', callee);
+   msg = cmd.getMsg();
+
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.getAllStatus = function () {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.GET_ALL_STATUS);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.subscribe = function (isSubscribe) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.SUBSCRIBE);
+  var modeStr = isSubscribe == 1 ? 'true' : 'false';
+  cmd.setProperty('param', modeStr);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+/**
+ *
+ * @param enable 参数enable = 1 执行fastcall_realtime_detect_speech_start ，否则执行fastcall_realtime_detect_speech_stop
+ * @param serviceId 识别id
+ *        realTimeIdentification 实时识别功能为2 ，数据推送的指定http地址
+ * @param releaseEndIdentification 释放哪端实时识别 0 坐席 1 客户 both 两端
+ */
+CtiLink.prototype.askForAssistanceStart = function (serviceId, releaseEndIdentification) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.ASK_FOR_ASSISTANCE);
+  var realTimeIdentification = 2; //实时识别功能 0 只识别，不推送。2 又识别，又推送
+  cmd.setProperty('enable', '1');
+  cmd.setProperty(
+    'args',
+    'detect:fastcall_asr:service_id=' +
+      serviceId +
+      ' ' +
+      realTimeIdentification +
+      ' ' +
+      releaseEndIdentification,
+  );
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+/**
+ *
+ * @param releaseEndIdentification 释放哪端实时识别 0 坐席 1 客户 both 两端
+ */
+CtiLink.prototype.askForAssistanceStop = function (releaseEndIdentification) {
+  this.assertConnected();
+  var msg = '';
+  var cmd = new CtiMsg();
+  var cmd = cmd.getCMD(this.agent, CmdResource.ASK_FOR_ASSISTANCE);
+  cmd.setProperty('enable', '0');
+  cmd.setProperty('args', releaseEndIdentification);
+  msg = cmd.getMsg();
+  this.wSSend(msg);
+};
+
+CtiLink.prototype.getAgentInfo = function () {
+  return this.agent;
+};
+
+CtiLink.prototype.setDebug = function (debugEn) {
+  this.debugEn = debugEn;
+};
+
+CtiLink.prototype.getCopyright = function () {
+  return CmdResource.COPYRIGHT;
+};
+
+CtiLink.prototype.getVer = function () {
+  return CmdResource.VER;
+};
+
+CtiLink.prototype.onLogout = function (reason) {};
+
+CtiLink.prototype.onChangeSkillGroup = function (skillGroup, request, info) {};
+
+CtiLink.prototype.assertConnected = function () {
+  return this.agent.status;
+};
+
+CtiLink.prototype.onTurnSlic = function (info) {
+  return;
+};
+
+CtiLink.prototype.onStatus = function (
+  targetUserName,
+  status,
+  statustime,
+  caller,
+  callee,
+  extension,
+) {
+  return;
+};
+CtiLink.prototype.onUserData = function (data) {
+  return;
+};
+
+CtiLink.prototype.onStatus_note = function (targetUserName, status, statustime) {
+  return;
+};
+
+CtiLink.prototype.onAnswer = function (caller, callee, confno, callNo, fileName) {
+  return;
+};
+
+CtiLink.prototype.onMsg = function (username, msg) {
+  return;
+};
+CtiLink.prototype.onAsrResult = function (msg, channel_type) {
+  return;
+};
+
+CtiLink.prototype.onRequestRest = function (response, msg) {
+  return;
+};
+
+CtiLink.prototype.onRequestIdle = function (response, msg) {
+  return;
+};
+
+CtiLink.prototype.onDoNotDisturb = function (response, msg) {
+  return;
+};
+
+CtiLink.prototype.onCallOut = function (response, msg) {
+  return;
+};
+CtiLink.prototype.onCallIvr = function (response, msg) {
+  return;
+};
+CtiLink.prototype.onWorkBusy = function (response, msg) {
+  return;
+};
+
+CtiLink.prototype.onWorkFree = function (response, msg) {
+  return;
+};
+
+CtiLink.prototype.onDialFail = function (caller, callee, confno, callNo, reason) {
+  return;
+};
+
+CtiLink.prototype.onDialing = function (caller, callee, confno, callNo) {
+  return;
+};
+
+CtiLink.prototype.onDialSuccess = function (caller, callee, confno, callNo, fileName) {
+  return;
+};
+
+CtiLink.prototype.onNoAnswer = function (caller, callee, confno, callNo) {
+  return;
+};
+
+CtiLink.prototype.onOffHook = function (extension) {
+  return;
+};
+
+CtiLink.prototype.onOffTalk = function (caller, callee, confno, callNo, endDirection) {
+  return;
+};
+
+CtiLink.prototype.onOnHook = function (
+  caller,
+  callee,
+  callno,
+  confno,
+  icalltype,
+  hangup_disposition,
+) {
+  return;
+};
+
+CtiLink.prototype.onQueue = function (callers) {
+  return;
+};
+
+CtiLink.prototype.onQueueOff = function (callers) {
+  return;
+};
+
+CtiLink.prototype.onRing = function (
+  callee,
+  caller,
+  callNo,
+  confno,
+  icalltype,
+  msg,
+  no,
+  project_no,
+  task_no,
+  ts,
+  xfer_type,
+  xfer_ext,
+) {};
+
+CtiLink.prototype.OnCreatEmonitor = function (
+  callee,
+  caller,
+  callNo,
+  confno,
+  icalltype,
+  msg,
+  no,
+  project_no,
+  task_no,
+  ts,
+) {
+  return;
+};
+
+CtiLink.prototype.onReleaseMonitor = function (
+  callee,
+  caller,
+  callNo,
+  confno,
+  icalltype,
+  msg,
+  no,
+  project_no,
+  task_no,
+  ts,
+) {
+  return;
+};
+
+CtiLink.prototype.OnStartlistenmonitor = function (callNo, info) {
+  return;
+};
+
+CtiLink.prototype.onMonitorMsg = function (
+  callee,
+  caller,
+  callNo,
+  confno,
+  icalltype,
+  msg,
+  no,
+  project_no,
+  task_no,
+  ts,
+) {
+  return;
+};
+
+CtiLink.prototype.onTalkMonitor = function (request, info) {
+  return;
+};
+
+CtiLink.prototype.onMonitor = function (msg) {
+  return;
+};
+
+CtiLink.prototype.onLoginFail = function (msg) {
+  return;
+};
+
+CtiLink.prototype.onLoginSuccess = function (code, msg) {
+  return;
+};
+CtiLink.prototype.onSubscribe = function (response, msg) {
+  return;
+};
+CtiLink.prototype.onSubscribeClientStatus = function (response, msg) {
+  return;
+};
+
+CtiLink.prototype.onError = function (msg) {
+  return;
+};
+
+CtiLink.prototype.onMuteOn = function (response, msg) {
+  return;
+};
+
+CtiLink.prototype.onMuteOff = function (response, msg) {
+  return;
+};
+
+CtiLink.prototype.onAskFoRAssistance = function () {
+  return;
+};
+
+CtiLink.prototype.onDipatchError = function (xmlstr) {
+  return;
+};
+
+CtiLink.prototype.onDisconnected = function (reason) {
+  return;
+};
+
+CtiLink.prototype.setDebug = function (debugEn) {
+  this.debug = debugEn;
+};
+
+CtiLink.prototype.onRx = function (msg) {
+  if (this.debug) {
+    console.log(msg);
+  }
+  return;
+};