telephone-clients 3.0.104-16 → 3.0.104-17
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/package.json
CHANGED
|
@@ -219,7 +219,7 @@ import * as Util from '../../../components/Util'
|
|
|
219
219
|
f_residential_area: ''
|
|
220
220
|
},
|
|
221
221
|
residentialquery: '',
|
|
222
|
-
servicesource:'
|
|
222
|
+
servicesource:'话务来电', // 工单来源
|
|
223
223
|
areacondition: '',
|
|
224
224
|
testdata: {f_equipment: ''},
|
|
225
225
|
residentialTemplate: 'f_villagename',
|
|
@@ -231,7 +231,7 @@ import * as Util from '../../../components/Util'
|
|
|
231
231
|
}],
|
|
232
232
|
failure_str:'',
|
|
233
233
|
f_finish_date:'',
|
|
234
|
-
f_source:'
|
|
234
|
+
f_source:'话务来电',
|
|
235
235
|
f_service_id: '',
|
|
236
236
|
f_contact_phone: '',
|
|
237
237
|
f_meetunit: '',
|
|
@@ -0,0 +1,290 @@
|
|
|
1
|
+
<template>
|
|
2
|
+
<div class="flex">
|
|
3
|
+
<section>
|
|
4
|
+
<div class="basic-main row" style="height: 100%">
|
|
5
|
+
<criteria-paged :model="model" v-ref:paged>
|
|
6
|
+
<criteria partial='criteria' @condition-changed='$parent.selfSearch' v-ref:cri>
|
|
7
|
+
<div novalidate class="form-horizontal select-overspread container-fluid auto" partial>
|
|
8
|
+
<div class="row">
|
|
9
|
+
<div class="col-sm-4 form-group" style="width: 20%">
|
|
10
|
+
<label class="font_normal_body"> 公 司 </label>
|
|
11
|
+
<right-tree :userid.sync='$parent.$parent.userid' style="width: 60%;"
|
|
12
|
+
:source.sync='$parent.$parent.source' @re-res="$parent.$parent.getRes"></right-tree>
|
|
13
|
+
</div>
|
|
14
|
+
<div class="form-group col-sm-2">
|
|
15
|
+
<label for="startDate" class="font_normal_body">开始日期:</label>
|
|
16
|
+
<datepicker id="startDate" placeholder="开始日期"
|
|
17
|
+
v-model="$parent.$parent.startDate"
|
|
18
|
+
:value.sync="$parent.$parent.startDate"
|
|
19
|
+
style="width: 60%;"
|
|
20
|
+
:disabled-days-of-Week="[]"
|
|
21
|
+
:format="'yyyy-MM-dd 00:00:00'"
|
|
22
|
+
:show-reset-button="reset">
|
|
23
|
+
</datepicker>
|
|
24
|
+
</div>
|
|
25
|
+
<div class="form-group col-sm-2">
|
|
26
|
+
<label for="endDate" class="font_normal_body">结束日期:</label>
|
|
27
|
+
<datepicker id="endDate" placeholder="结束日期"
|
|
28
|
+
v-model="$parent.$parent.endDate"
|
|
29
|
+
:value.sync="$parent.$parent.endDate"
|
|
30
|
+
:disabled-days-of-Week="[]"
|
|
31
|
+
style="width: 60%;"
|
|
32
|
+
:format="'yyyy-MM-dd 23:59:59'"
|
|
33
|
+
:show-reset-button="reset">
|
|
34
|
+
</datepicker>
|
|
35
|
+
</div>
|
|
36
|
+
<div class="col-sm-3 form-group form-input-group" style="width: 20%;left: 35%">
|
|
37
|
+
<button type="button" name="button" class="button_search" @click="search">查询</button>
|
|
38
|
+
<export-excel-tel :data="$parent.$parent.searchData"
|
|
39
|
+
:field="$parent.$parent.excelHeaders"
|
|
40
|
+
sqlurl="rs/logic/telephoneExport" sql-name="manage_telman" :template-name="$parent.$parent.excelTitle"></export-excel-tel>
|
|
41
|
+
</div>
|
|
42
|
+
</div>
|
|
43
|
+
</div>
|
|
44
|
+
</criteria>
|
|
45
|
+
<data-grid :model="model" partial='list' class="list_area table_sy" v-ref:grid >
|
|
46
|
+
<template partial='head'>
|
|
47
|
+
<tr >
|
|
48
|
+
<th colspan="20" class="tableinfo">
|
|
49
|
+
<h3 style="text-align: center;color: #00A3F0;font-size: 26px" >{{$parent.$parent.$parent.orgname }}话务统计报表</h3>
|
|
50
|
+
</th>
|
|
51
|
+
</tr>
|
|
52
|
+
<tr>
|
|
53
|
+
<th>
|
|
54
|
+
<nobr>话务员</nobr>
|
|
55
|
+
</th>
|
|
56
|
+
<th>
|
|
57
|
+
<nobr>工号</nobr>
|
|
58
|
+
</th>
|
|
59
|
+
<th>
|
|
60
|
+
<nobr>来电总数</nobr>
|
|
61
|
+
</th>
|
|
62
|
+
<th>
|
|
63
|
+
<nobr>接线率</nobr>
|
|
64
|
+
</th>
|
|
65
|
+
<!-- <th>-->
|
|
66
|
+
<!-- <nobr>置忙次数</nobr>-->
|
|
67
|
+
<!-- </th>-->
|
|
68
|
+
<th>
|
|
69
|
+
<nobr>已接</nobr>
|
|
70
|
+
</th>
|
|
71
|
+
<th>
|
|
72
|
+
<nobr>未接</nobr>
|
|
73
|
+
</th>
|
|
74
|
+
<th>
|
|
75
|
+
<nobr>外拨</nobr>
|
|
76
|
+
</th>
|
|
77
|
+
<th>
|
|
78
|
+
<nobr>咨询单</nobr>
|
|
79
|
+
</th>
|
|
80
|
+
<th>
|
|
81
|
+
<nobr>投诉单</nobr>
|
|
82
|
+
</th>
|
|
83
|
+
<th>
|
|
84
|
+
<nobr>报修单</nobr>
|
|
85
|
+
</th>
|
|
86
|
+
<th>
|
|
87
|
+
<nobr>话务来电</nobr>
|
|
88
|
+
</th>
|
|
89
|
+
<th>
|
|
90
|
+
<nobr>部门派单</nobr>
|
|
91
|
+
</th>
|
|
92
|
+
<th >
|
|
93
|
+
<nobr>报修单(抢修)</nobr>
|
|
94
|
+
</th>
|
|
95
|
+
<th >
|
|
96
|
+
<nobr>报修单(服务)</nobr>
|
|
97
|
+
</th>
|
|
98
|
+
<th >
|
|
99
|
+
<nobr>报修单(整改)</nobr>
|
|
100
|
+
</th>
|
|
101
|
+
<th >
|
|
102
|
+
<nobr>报修单(置换通气)</nobr>
|
|
103
|
+
</th>
|
|
104
|
+
</tr>
|
|
105
|
+
</template>
|
|
106
|
+
<template partial='body'>
|
|
107
|
+
<tr>
|
|
108
|
+
<td style="text-align:center">
|
|
109
|
+
<nobr>{{ row.nam }}</nobr>
|
|
110
|
+
</td>
|
|
111
|
+
<td style="text-align:center">
|
|
112
|
+
<nobr>{{ row.id }}</nobr>
|
|
113
|
+
</td>
|
|
114
|
+
<td style="text-align:center">
|
|
115
|
+
<nobr>{{ row.zongji }}</nobr>
|
|
116
|
+
</td>
|
|
117
|
+
<td style="text-align:center">
|
|
118
|
+
<nobr>{{ row.scale }}</nobr>
|
|
119
|
+
</td>
|
|
120
|
+
<!-- <td style="text-align:center">-->
|
|
121
|
+
<!-- <nobr>{{ row.zhimangcishu }}</nobr>-->
|
|
122
|
+
<!-- </td>-->
|
|
123
|
+
<td style="text-align:center" >
|
|
124
|
+
<nobr>{{ row.yijie }}</nobr>
|
|
125
|
+
</td>
|
|
126
|
+
<td style="text-align:center">
|
|
127
|
+
<nobr>{{ row.weijie }}</nobr>
|
|
128
|
+
</td>
|
|
129
|
+
<td style="text-align:center">
|
|
130
|
+
<nobr>{{ row.waibo }}</nobr>
|
|
131
|
+
</td>
|
|
132
|
+
<td style="text-align:center">
|
|
133
|
+
<nobr>{{ row.zixundan}}</nobr>
|
|
134
|
+
</td>
|
|
135
|
+
<td style="text-align:center">
|
|
136
|
+
<nobr>{{ row.tousudan}}</nobr>
|
|
137
|
+
</td>
|
|
138
|
+
<td style="text-align:center">
|
|
139
|
+
<nobr>{{ row.baoxiudan}}</nobr>
|
|
140
|
+
</td>
|
|
141
|
+
<td style="text-align:center">
|
|
142
|
+
<nobr>{{ row.huawunum}}</nobr>
|
|
143
|
+
</td>
|
|
144
|
+
<td style="text-align:center">
|
|
145
|
+
<nobr>{{ row.bumennum}}</nobr>
|
|
146
|
+
</td>
|
|
147
|
+
<td style="text-align:center" >
|
|
148
|
+
<nobr >{{ row.qiangxius}}</nobr>
|
|
149
|
+
</td>
|
|
150
|
+
<td style="text-align:center" >
|
|
151
|
+
<nobr >{{ row.fuwus}}</nobr>
|
|
152
|
+
</td>
|
|
153
|
+
<td style="text-align:center" >
|
|
154
|
+
<nobr >{{ row.zhenggais}}</nobr>
|
|
155
|
+
</td>
|
|
156
|
+
<td style="text-align:center" >
|
|
157
|
+
<nobr >{{ row.zhihuantongqis}}</nobr>
|
|
158
|
+
</td>
|
|
159
|
+
</tr>
|
|
160
|
+
</template>
|
|
161
|
+
<template partial="foot">
|
|
162
|
+
<td style="text-align: center"><span><b>合计：</b></span></td>
|
|
163
|
+
<td style="text-align: center"><span><b> </b></span></td>
|
|
164
|
+
<td style="text-align: center">{{model.sums.zongji}}</td>
|
|
165
|
+
<td style="text-align: center">{{((model.sums.yijie/model.sums.zongji)*100).toFixed(2)+'%'}}</td>
|
|
166
|
+
<!-- <td style="text-align: center">{{model.sums.zhimangcishu}}</td>-->
|
|
167
|
+
<td style="text-align: center">{{model.sums.yijie}}</td>
|
|
168
|
+
<td style="text-align: center">{{model.sums.weijie}}</td>
|
|
169
|
+
<td style="text-align: center">{{model.sums.waibo}}</td>
|
|
170
|
+
<td style="text-align: center">{{model.sums.zixundan}}</td>
|
|
171
|
+
<td style="text-align: center">{{model.sums.tousudan}}</td>
|
|
172
|
+
<td style="text-align: center">{{model.sums.baoxiudan}}</td>
|
|
173
|
+
<td style="text-align: center">{{model.sums.huawunum}}</td>
|
|
174
|
+
<td style="text-align: center">{{model.sums.bumennum}}</td>
|
|
175
|
+
<td style="text-align: center" >{{model.sums.qiangxius}}</td>
|
|
176
|
+
<td style="text-align: center" >{{model.sums.fuwus}}</td>
|
|
177
|
+
<td style="text-align: center" >{{model.sums.zhenggais}}</td>
|
|
178
|
+
<td style="text-align: center" >{{model.sums.zhihuantongqis}}</td>
|
|
179
|
+
</template>
|
|
180
|
+
</data-grid>
|
|
181
|
+
</criteria-paged>
|
|
182
|
+
</div>
|
|
183
|
+
</section>
|
|
184
|
+
</div>
|
|
185
|
+
</template>
|
|
186
|
+
<script>
|
|
187
|
+
import {PagedList, HttpResetClass} from 'vue-client'
|
|
188
|
+
import * as Util from '../../../components/Util'
|
|
189
|
+
|
|
190
|
+
export default {
|
|
191
|
+
title: '话务员报表',
|
|
192
|
+
data () {
|
|
193
|
+
let model = new PagedList('rs/sql/manage_telman', 20, {
|
|
194
|
+
startDate: 'this.startDate',
|
|
195
|
+
endDate: 'this.endDate',
|
|
196
|
+
f_filiale_id: 'this.f_filiale_id'
|
|
197
|
+
},{zongji:'',yijie:'',weijie:'',waibo:'',zixundan:'',tousudan:'',baoxiudan:'',huawunum:'',bumennum:'',qiangxius:'',fuwus:'',zhenggais:'',zhihuantongqis:''})
|
|
198
|
+
model.f_filiale_id = `('${this.$login.f.orgid}')`
|
|
199
|
+
model.startDate=Util.getYesterDay() + ' 00:00:00'//昨天时间
|
|
200
|
+
model.endDate=Util.toStandardDateString()+ ' 23:59:59'//当前时间
|
|
201
|
+
return {
|
|
202
|
+
f_filiale_id: `('${this.$login.f.orgid}')`, // 分公司id
|
|
203
|
+
model: model,
|
|
204
|
+
source: 'tool.getFullTree(this.getRights().where(row.getType() != $zone$).where(row.getType() == $organization$))', //获取公司参数
|
|
205
|
+
userid: this.$login.f.id,
|
|
206
|
+
orgname: '',
|
|
207
|
+
startDate:Util.getYesterDay() + ' 00:00:00',
|
|
208
|
+
endDate:Util.toStandardDateString()+ ' 23:59:59',
|
|
209
|
+
searchData: {
|
|
210
|
+
condition: '',
|
|
211
|
+
startDate: '',
|
|
212
|
+
endDate: '',
|
|
213
|
+
f_filiale_id: ''
|
|
214
|
+
},
|
|
215
|
+
excelHeaders: {
|
|
216
|
+
'nam': '话务员',
|
|
217
|
+
'id': '工号',
|
|
218
|
+
'quanbujieting': '接线数',
|
|
219
|
+
'scale': '接线率',
|
|
220
|
+
// 'zhimangcishu': '置忙次数',
|
|
221
|
+
'yijie': '已接',
|
|
222
|
+
'weijie': '未接',
|
|
223
|
+
'waibo': '外拨',
|
|
224
|
+
'zixundan': '咨询单',
|
|
225
|
+
'tousudan': '投诉单',
|
|
226
|
+
'baoxiudan': '报修单',
|
|
227
|
+
'huawunum': '话务来电',
|
|
228
|
+
'bumennum': '部门派单',
|
|
229
|
+
'qiangxius': '报修单(抢修)',
|
|
230
|
+
'fuwus': '报修单(服务)',
|
|
231
|
+
'zhenggais': '报修单(整改)',
|
|
232
|
+
'zhihuantongqis': '报修单(置换通气)'
|
|
233
|
+
}
|
|
234
|
+
}
|
|
235
|
+
},
|
|
236
|
+
methods: {
|
|
237
|
+
getRes (obj) {
|
|
238
|
+
this.f_filiale_id = this.$login.convertToIn(obj.resids)
|
|
239
|
+
this.orgname = obj.res[0]
|
|
240
|
+
this.$set('orgname', obj.res[0])
|
|
241
|
+
console.log(
|
|
242
|
+
`%c 来电内容明细 %c 呼叫模块 %c`,
|
|
243
|
+
'background:#35495e ; padding: 1px; border-radius: 3px 0 0 3px; color: #fff',
|
|
244
|
+
'background:#41b883 ; padding: 1px; border-radius: 0 3px 3px 0; color: #fff',
|
|
245
|
+
'background:transparent',
|
|
246
|
+
this.orgname
|
|
247
|
+
)
|
|
248
|
+
},
|
|
249
|
+
selfSearch (args) {
|
|
250
|
+
if (!this.f_filiale_id) {
|
|
251
|
+
return this.$showMessage("请选择公司进行查询！！！")
|
|
252
|
+
}
|
|
253
|
+
this.model.f_filiale_id = this.f_filiale_id // 只有选择了下面的条件才会变化
|
|
254
|
+
this.searchData.f_filiale_id = this.f_filiale_id //导出
|
|
255
|
+
this.searchData.condition=args.condition //导出
|
|
256
|
+
this.model.startDate = this.startDate
|
|
257
|
+
this.searchData.startDate = this.startDate //导出
|
|
258
|
+
this.model.endDate = this.endDate
|
|
259
|
+
this.searchData.endDate = this.endDate //导出
|
|
260
|
+
this.model.search(args.condition, args.model)
|
|
261
|
+
}
|
|
262
|
+
},
|
|
263
|
+
computed: {
|
|
264
|
+
excelTitle() {
|
|
265
|
+
return `${this.orgname }话务员统计报表`
|
|
266
|
+
},
|
|
267
|
+
},
|
|
268
|
+
watch: {
|
|
269
|
+
},
|
|
270
|
+
ready () {
|
|
271
|
+
// //tag)
|
|
272
|
+
// this.$refs.paged.$refs.cri.search()
|
|
273
|
+
//tag + ' 00:00:00')
|
|
274
|
+
//tag+ ' 23:59:59')
|
|
275
|
+
this.orgname = this.$login.f.orgs
|
|
276
|
+
//tag)
|
|
277
|
+
//tag
|
|
278
|
+
}
|
|
279
|
+
|
|
280
|
+
}
|
|
281
|
+
</script>
|
|
282
|
+
|
|
283
|
+
<style lang="less" >
|
|
284
|
+
.tableinfo {
|
|
285
|
+
text-align: center;
|
|
286
|
+
background-color: #00A3F0;
|
|
287
|
+
color: #0c2e4d;
|
|
288
|
+
font-size: 26px;
|
|
289
|
+
}
|
|
290
|
+
</style>
|
|
@@ -9,6 +9,7 @@ let specialComp = {
|
|
|
9
9
|
'distribute-work':(resolve) => { require(['./pc/DistributeWork'], resolve) },
|
|
10
10
|
'tel-meteread-info':(resolve) => { require(['./pc/MetereadInfo'], resolve) },
|
|
11
11
|
'work-listall':(resolve) => { require(['./pc/WorkListAll'], resolve) },
|
|
12
|
+
'tel-agentvoice-report':(resolve) => { require(['./pc/TelAgentVoiceReport'], resolve) }
|
|
12
13
|
}
|
|
13
14
|
exports.specialComp = specialComp
|
|
14
15
|
|