telephone-clients 3.0.103 → 3.0.104-11

package/src/filiale/shexian/pc/QueryVisitHistory.vue

@@ -0,0 +1,237 @@
+<template>
+  <div class="flex-row">
+    <div id="pc-finduser-page" class="flex bg-white p-10 basic-main">
+      <div class="span">
+        <criteria-paged :model="model" v-ref:paged v-if="!show">
+          <criteria partial='criteria' v-ref:criteria @condition-changed='search'>
+            <div novalidate class="form-horizontal select-overspread container-fluid auto" partial>
+              <div class="row">
+                <div class="col-sm-3 form-group form-input-group" style="width: 20%">
+                  <label class="font_normal_body" style="width: 40%">回访人</label>
+                  <input type="text" class="input_search" v-model="model.f_visitman" placeholder='回访人'
+                         condition="t1.f_visitman like '%{}%'"
+                         :size="model.f_visitman ? model.f_visitman.length : 8">
+                </div>
+
+                <div class="col-sm-3 form-group form-input-group" style="width: 20%">
+                  <label class="font_normal_body" style="width: 40%">电话号码</label>
+                  <input type="text" class="input_search" v-model="model.f_phone" placeholder='电话号码'
+                         condition="t1.f_phone like '%{}%'">
+                </div>
+
+                <div class="col-sm-3 form-group form-input-group" style="width: 20%">
+                  <label class="font_normal_body" style="width: 40%">回访类型</label>
+                  <v-select :value.sync="model.f_type"
+                            v-model="model.f_type"
+                            :options='$parent.$parent.types' placeholder='回访类型'
+                            close-on-select condition="t1.f_type = '{}' "></v-select>
+                </div>
+
+                <div class="col-sm-3 form-group form-input-group" style="width: 20%">
+                  <label class="font_normal_body" style="width: 40%">回访时间</label>
+                  <datepicker placeholder="开始时间"
+                              v-model="model.comingtime"
+                              :value.sync="model.comingtime"
+                              condition="t1.f_visitdate > '{}'"
+                              :format="'yyyy-MM-dd 00:00:00'"
+                  ></datepicker>
+                </div>
+
+                <div style="float: right;" class="form-group span">
+                  <button type="button" name="button" style="background-color: #5ac0d9;border-radius: 4px;"
+                          class="button_spacing button_search" @click="$parent.$parent.clearmsg">置空
+                  </button>
+                  <button type="button" name="button"
+                          class="button_search button_spacing" @click="$parent.$parent.search">查询
+                  </button>
+                  <div style="float: right;" class="button_spacing"
+                       :class="{'button_shrink_top':$parent.$parent.criteriaShow,'button_shrink_bottom':!$parent.$parent.criteriaShow}"
+                       @click="$parent.$parent.hidden()"></div>
+                  <export-excel-tel :data="$parent.$parent.searchData"
+                                    :field="$parent.$parent.excelHeaders"
+                                    :choose-col="true"
+                                    sqlurl="rs/logic/telephoneExport" sql-name="tel_singleTable_OrderBy"
+                                    :template-name="$parent.$parent.excelTitle"></export-excel-tel>
+                </div>
+
+              </div>
+              <div class="row" v-show="$parent.$parent.criteriaShow">
+                <div class="col-sm-3 form-group form-input-group" style="width: 20%">
+                  <label class="font_normal_body" style="width: 40%">回访时间</label>
+                  <datepicker placeholder="结束时间"
+                              v-model="model.endtime"
+                              :value.sync="model.endtime"
+                              condition="t1.f_visitdate <  '{}'"
+                              :format="'yyyy-MM-dd 23:59:59'"
+                  ></datepicker>
+                </div>
+              </div>
+            </div>
+          </criteria>
+          <data-grid :model="model" partial='list' v-ref:grid class="list_area table_sy">
+            <template partial='head'>
+              <tr>
+                <th>
+                  <nobr>序号</nobr>
+                </th>
+                <th>
+                  <nobr>客户信息</nobr>
+                </th>
+                <th>
+                  <nobr>工单类型</nobr>
+                </th>
+                <th>
+                  <nobr>报修类型</nobr>
+                </th>
+                <th>
+                  <nobr>故障明细</nobr>
+                </th>
+                <th>
+                  <nobr>维修结果</nobr>
+                </th>
+                <th>
+                  <nobr>回访人</nobr>
+                </th>
+                <th>
+                  <nobr>电话号码</nobr>
+                </th>
+                <th>
+                  <nobr>回访时间</nobr>
+                </th>
+                <th>
+                  <nobr>回访类型</nobr>
+                </th>
+                <th>
+                  <nobr>回访内容</nobr>
+                </th>
+                <th>
+                  <nobr>回访备注</nobr>
+                </th>
+              </tr>
+            </template>
+            <template partial='body'>
+              <td style="text-align: center">
+                <nobr>{{ $index + 1 }}</nobr>
+              </td>
+              <td style="text-align: center">
+                <nobr>{{ row.f_user_name2 }}&nbsp;&nbsp;&nbsp;{{ row.f_address2 }}&nbsp;&nbsp;&nbsp;</nobr>
+              </td>
+              <td style="text-align: center">
+                <nobr>{{ row.f_workorder_type }}</nobr>
+              </td>
+              <td style="text-align: center">
+                <nobr>{{ row.f_repairtype }}</nobr>
+              </td>
+              <td style="text-align: center">
+                <nobr>{{row.f_remarks2}}</nobr>
+              </td>
+              <td style="text-align: center">
+                <nobr>{{ row.f_repair_remarks }}</nobr>
+              </td>
+              <td style="text-align: center">
+                <nobr>{{ row.f_visitman }}</nobr>
+              </td>
+              <td style="text-align: center">
+                <nobr>{{ row.f_phone }}</nobr>
+              </td>
+              <td style="text-align: center">
+                <nobr>{{ row.f_visitdate }}</nobr>
+              </td>
+              <td style="text-align: center">
+                <nobr>{{ row.f_type }}</nobr>
+              </td>
+              <td style="text-align: center">
+                <nobr>{{ row.f_remarks }}</nobr>
+              </td>
+              <td style="text-align: center">
+                <nobr>{{ row.f_bz }}</nobr>
+              </td>
+            </template>
+          </data-grid>
+        </criteria-paged>
+      </div>
+    </div>
+  </div>
+</template>
+
+<script>
+  import {PagedList} from 'vue-client'
+
+  export default {
+    title: '回访记录',
+    data() {
+      return {
+        model: new PagedList('rs/sql/tel_singleTable_OrderBy', 20, {
+          items: "'t1.*, t2.f_user_name as f_user_name2, t2.f_address as f_address2, t2.f_workorder_type, t2.f_repairtype, t2.f_remarks as f_remarks2, t2.failure, t3.f_remarks as f_repair_remarks'", tablename: "'t_telvisit t1 left join t_serviceworkorder t2 on t1.serviceid = t2.f_service_id LEFT JOIN ( SELECT * FROM t_servicework sw WHERE sw.id = ( SELECT MAX ( id ) FROM t_servicework WHERE serviceid = sw.serviceid ) ) t3 ON t2.id= t3.serviceid'",
+          orderitem: "'t1.f_visitdate desc'"
+        }),
+        row: null,
+        show: false,
+        wavflie: '',
+        orderMan: '',
+        msgs: [],
+        service: Object,
+        pendingCount: 0,
+        serobj: Object,
+        criteriaShow: false,
+        excelHeaders: {
+          'f_user_name2': '客户姓名',
+          'f_address2': '客户地址',
+          'f_workorder_type': '工单类型',
+          'f_repairtype': '报修类型',
+          'f_remarks2': '故障明细',
+          'f_repair_remarks': '维修结果',
+          'f_phone': '回访电话',
+          'f_visitdate': '回访时间',
+          'f_type': '回访类型',
+          'f_remarks': '回访内容'
+        },
+        searchData: {
+          condition: "1=1",
+          items: "*",
+          tablename: '(select t1.*, t2.f_user_name as f_user_name2, t2.f_address as f_address2, t2.f_workorder_type, t2.f_repairtype, t2.f_remarks as f_remarks2, t3.f_remarks as f_repair_remarks from t_telvisit t1 left join t_serviceworkorder t2 on t1.serviceid = t2.f_service_id LEFT JOIN ( SELECT * FROM t_servicework sw WHERE sw.id = ( SELECT MAX ( id ) FROM t_servicework WHERE serviceid = sw.serviceid ) ) t3 ON t2.id= t3.serviceid) t1',
+          orderitem: 't1.f_visitdate desc'
+        },
+        excelTitle: '回访记录导出',
+      }
+    },
+    ready() {
+    },
+    methods: {
+      hidden() {
+        this.criteriaShow = !this.criteriaShow
+      },
+      //置空 查询条件
+      clearmsg() {
+        this.$refs.paged.$refs.criteria.model = {}
+      },
+      playWav(val) {
+        this.wavflie = val;
+        this.show = true
+      },
+      closemodel() {
+        this.wavflie = '';
+        this.show = false
+      },
+      search() {
+        this.model.rows = []
+        this.$refs.paged.$refs.criteria.search()
+        this.searchData.condition = this.model.condition
+      },
+    },
+    computed: {
+      types() {
+        return [{label: '全部', value: ''}, ...this.$appdata.getParam('回访类型')]
+      }
+    }
+  }
+</script>
+<style scoped>
+  label {
+    width: 80px;
+  }
+  #pc-finduser-page .form-input-group {
+    margin: 5px 0px;
+    height: auto;
+  }
+</style>

package/src/filiale/shexian/pc/TelAgentVoiceReport.vue

@@ -0,0 +1,271 @@
+<template>
+  <div class="flex">
+    <section>
+      <div class="basic-main row" style="height: 100%">
+        <criteria-paged :model="model" v-ref:paged>
+          <criteria partial='criteria' @condition-changed='$parent.selfSearch' v-ref:cri>
+            <div novalidate class="form-horizontal select-overspread container-fluid auto" partial>
+              <div class="row">
+                <div class="col-sm-4 form-group" style="width: 20%">
+                  <label class="font_normal_body">&nbsp;公&nbsp;&nbsp;&nbsp;&nbsp;司&nbsp;</label>
+                  <right-tree :userid.sync='$parent.$parent.userid' style="width: 60%;"
+                              :source.sync='$parent.$parent.source' @re-res="$parent.$parent.getRes"></right-tree>
+                </div>
+                <div class="form-group col-sm-2">
+                  <label for="startDate" class="font_normal_body">开始日期:</label>
+                  <datepicker id="startDate" placeholder="开始日期"
+                              v-model="$parent.$parent.startDate"
+                              :value.sync="$parent.$parent.startDate"
+                              style="width: 60%;"
+                              :disabled-days-of-Week="[]"
+                              :format="'yyyy-MM-dd 00:00:00'"
+                              :show-reset-button="reset">
+                  </datepicker>
+                </div>
+                <div class="form-group col-sm-2">
+                  <label for="endDate" class="font_normal_body">结束日期:</label>
+                  <datepicker id="endDate" placeholder="结束日期"
+                              v-model="$parent.$parent.endDate"
+                              :value.sync="$parent.$parent.endDate"
+                              :disabled-days-of-Week="[]"
+                              style="width: 60%;"
+                              :format="'yyyy-MM-dd 23:59:59'"
+                              :show-reset-button="reset">
+                  </datepicker>
+                </div>
+                <div class="col-sm-3 form-group form-input-group" style="width: 20%;left: 35%">
+                  <button type="button" name="button" class="button_search" @click="search">查询</button>
+                  <export-excel-tel :data="$parent.$parent.searchData"
+                                    :field="$parent.$parent.excelHeaders"
+                                    sqlurl="rs/logic/telephoneExport" sql-name="manage_telman" :template-name="$parent.$parent.excelTitle"></export-excel-tel>
+                </div>
+              </div>
+            </div>
+          </criteria>
+          <data-grid :model="model" partial='list' class="list_area table_sy" v-ref:grid >
+            <template partial='head'>
+              <tr >
+                <th colspan="20" class="tableinfo">
+                  <h3 style="text-align: center;color: #00A3F0;font-size: 26px" >{{$parent.$parent.$parent.orgname }}话务统计报表</h3>
+                  </th>
+              </tr>
+              <tr>
+                <th>
+                  <nobr>话务员</nobr>
+                </th>
+                <th>
+                  <nobr>工号</nobr>
+                </th>
+                <th>
+                  <nobr>来电总数</nobr>
+                </th>
+                <th>
+                  <nobr>接线率</nobr>
+                </th>
+                <th>
+                  <nobr>置忙次数</nobr>
+                </th>
+                <th>
+                  <nobr>已接</nobr>
+                </th>
+                <th>
+                  <nobr>未接</nobr>
+                </th>
+                <th>
+                  <nobr>外拨</nobr>
+                </th>
+                <th>
+                  <nobr>咨询单</nobr>
+                </th>
+                <th>
+                  <nobr>投诉单</nobr>
+                </th>
+                <th>
+                  <nobr>报修单</nobr>
+                </th>
+<!--                <th >-->
+<!--                  <nobr>报修单(抢修)</nobr>-->
+<!--                </th>-->
+<!--                <th >-->
+<!--                  <nobr>报修单(服务)</nobr>-->
+<!--                </th>-->
+<!--                <th >-->
+<!--                  <nobr>报修单(整改)</nobr>-->
+<!--                </th>-->
+<!--                <th >-->
+<!--                  <nobr>报修单(置换通气)</nobr>-->
+<!--                </th>-->
+              </tr>
+            </template>
+            <template partial='body'>
+              <tr>
+                <td style="text-align:center">
+                  <nobr>{{ row.nam }}</nobr>
+                </td>
+                <td style="text-align:center">
+                  <nobr>{{ row.id }}</nobr>
+                </td>
+                <td style="text-align:center">
+                  <nobr>{{ row.zongji }}</nobr>
+                </td>
+                <td style="text-align:center">
+                  <nobr>{{ row.scale }}</nobr>
+                </td>
+                <td style="text-align:center">
+                  <nobr>{{ row.zhimangcishu }}</nobr>
+                </td>
+                <td style="text-align:center" >
+                  <nobr>{{ row.yijie }}</nobr>
+                </td>
+                <td style="text-align:center">
+                  <nobr>{{ row.weijie }}</nobr>
+                </td>
+                <td style="text-align:center">
+                  <nobr>{{ row.waibo }}</nobr>
+                </td>
+                <td style="text-align:center">
+                  <nobr>{{ row.zixundan}}</nobr>
+                </td>
+                <td style="text-align:center">
+                  <nobr>{{ row.tousudan}}</nobr>
+                </td>
+                <td style="text-align:center">
+                  <nobr>{{ row.baoxiudan}}</nobr>
+                </td>
+<!--                <td style="text-align:center" >-->
+<!--                  <nobr >{{ row.qiangxius}}</nobr>-->
+<!--                </td>-->
+<!--                <td style="text-align:center" >-->
+<!--                  <nobr >{{ row.fuwus}}</nobr>-->
+<!--                </td>-->
+<!--                <td style="text-align:center" >-->
+<!--                  <nobr >{{ row.zhenggais}}</nobr>-->
+<!--                </td>-->
+<!--                <td style="text-align:center" >-->
+<!--                  <nobr >{{ row.zhihuantongqis}}</nobr>-->
+<!--                </td>-->
+              </tr>
+            </template>
+            <template partial="foot">
+              <td style="text-align: center"><span><b>合计：</b></span></td>
+              <td style="text-align: center"><span><b> </b></span></td>
+              <td style="text-align: center">{{model.sums.zongji}}</td>
+              <td style="text-align: center">{{((model.sums.yijie/model.sums.zongji)*100).toFixed(2)+'%'}}</td>
+              <td style="text-align: center">{{model.sums.zhimangcishu}}</td>
+              <td style="text-align: center">{{model.sums.yijie}}</td>
+              <td style="text-align: center">{{model.sums.weijie}}</td>
+              <td style="text-align: center">{{model.sums.waibo}}</td>
+              <td style="text-align: center">{{model.sums.zixundan}}</td>
+              <td style="text-align: center">{{model.sums.tousudan}}</td>
+              <td style="text-align: center">{{model.sums.baoxiudan}}</td>
+<!--              <td style="text-align: center" >{{model.sums.qiangxius}}</td>-->
+<!--              <td style="text-align: center" >{{model.sums.fuwus}}</td>-->
+<!--              <td style="text-align: center" >{{model.sums.zhenggais}}</td>-->
+<!--              <td style="text-align: center" >{{model.sums.zhihuantongqis}}</td>-->
+            </template>
+          </data-grid>
+        </criteria-paged>
+      </div>
+    </section>
+  </div>
+</template>
+<script>
+import {PagedList, HttpResetClass} from 'vue-client'
+import * as Util from '../../../components/Util'
+import {getYesterDay, toStandardTimeString} from '../../../components/Util'
+
+export default {
+  title: '话务员报表',
+  data () {
+    let model = new PagedList('rs/sql/manage_telman', 20, {
+      startDate: 'this.startDate',
+      endDate: 'this.endDate',
+      f_filiale_id: 'this.f_filiale_id'
+    },{zongji:'',yijie:'',weijie:'',waibo:'',zhimangcishu:'',zixundan:'',tousudan:'',baoxiudan:''})
+    model.f_filiale_id = `('${this.$login.f.orgid}')`
+    model.startDate=Util.getYesterDay() + ' 00:00:00'//昨天时间
+    model.endDate=Util.toStandardDateString()+ ' 23:59:59'//当前时间
+    return {
+      f_filiale_id: `('${this.$login.f.orgid}')`, // 分公司id
+      model: model,
+      source: 'tool.getFullTree(this.getRights().where(row.getType() != $zone$).where(row.getType() == $organization$))', //获取公司参数
+      userid: this.$login.f.id,
+      orgname: '',
+      startDate:Util.getYesterDay() + ' 00:00:00',
+      endDate:Util.toStandardDateString()+ ' 23:59:59',
+      searchData: {
+        condition: '',
+        startDate: '',
+        endDate: '',
+        f_filiale_id: ''
+      },
+      excelHeaders: {
+        'nam': '话务员',
+        'id': '工号',
+        'quanbujieting': '接线数',
+        'scale': '接线率',
+        'zhimangcishu': '置忙次数',
+        'yijie': '已接',
+        'weijie': '未接',
+        'waibo': '外拨',
+        'zixundan': '咨询单',
+        'tousudan': '投诉单',
+        'baoxiudan': '报修单'
+      }
+    }
+  },
+  methods: {
+   getRes (obj) {
+      this.f_filiale_id = this.$login.convertToIn(obj.resids)
+      this.orgname = obj.res[0]
+      this.$set('orgname', obj.res[0])
+      console.log(
+        `%c 来电内容明细 %c 呼叫模块 %c`,
+        'background:#35495e ; padding: 1px; border-radius: 3px 0 0 3px;  color: #fff',
+        'background:#41b883 ; padding: 1px; border-radius: 0 3px 3px 0;  color: #fff',
+        'background:transparent',
+        this.orgname
+      )
+    },
+    selfSearch (args) {
+      if (!this.f_filiale_id) {
+        return this.$showMessage("请选择公司进行查询！！！")
+      }
+      this.model.f_filiale_id = this.f_filiale_id // 只有选择了下面的条件才会变化
+      this.searchData.f_filiale_id = this.f_filiale_id //导出
+      this.searchData.condition=args.condition //导出
+      this.model.startDate = this.startDate
+      this.searchData.startDate = this.startDate //导出
+      this.model.endDate = this.endDate
+      this.searchData.endDate = this.endDate //导出
+      this.model.search(args.condition, args.model)
+    }
+  },
+  computed: {
+    excelTitle() {
+      return `${this.orgname }话务员统计报表`
+    },
+  },
+  watch: {
+  },
+  ready () {
+    // //tag)
+    // this.$refs.paged.$refs.cri.search()
+    //tag + ' 00:00:00')
+    //tag+ ' 23:59:59')
+    this.orgname = this.$login.f.orgs
+    //tag)
+    //tag
+  }
+
+}
+</script>
+
+<style lang="less" >
+.tableinfo {
+  text-align: center;
+  background-color: #00A3F0;
+  color: #0c2e4d;
+  font-size: 26px;
+}
+</style>

package/src/filiale/shexian/pc/TelByOrderManCount.vue

@@ -46,8 +46,10 @@
               <th><nobr>产品安装</nobr></th>
               <th><nobr>抢险维修</nobr></th>
               <th><nobr>换表</nobr></th>
+              <th><nobr>整改</nobr></th>
               <th><nobr>合计</nobr></th>
-
+              <th><nobr>无法处理</nobr></th>
+              <th><nobr>未完成</nobr></th>
             </tr>
           </template>
           <template partial='body'>
@@ -59,7 +61,10 @@
             <td style="text-align: center">{{row.chanpinanzhuang}}</td>
             <td style="text-align: center">{{row.qiangxianweixiu}}</td>
             <td style="text-align: center">{{row.huanbiao}}</td>
+            <td style="text-align: center">{{row.zhenggai}}</td>
             <td style="text-align: center">{{row.total}}</td>
+            <td style="text-align: center">{{row.wufachuli}}</td>
+            <td style="text-align: center">{{row.weiwancheng}}</td>
           </template>
         </data-grid>
       </criteria-paged>
@@ -90,7 +95,10 @@
           'chanpinanzhuang': '产品安装',
           'qiangxianweixiu': '抢险维修',
           'huanbiao': '换表',
-          'total': '合计'
+          'zhenggai': '整改',
+          'total': '合计',
+          'wufachuli': '无法处理',
+          'weiwancheng': '未完成',
         },
       }
     },