tango-app-api-infra 3.1.34-beta.0 → 3.1.34-beta.10

package/package.json

@@ -1,6 +1,6 @@
 {
     "name": "tango-app-api-infra",
-    "version": "3.1.34-beta.0",
+    "version": "3.1.34-beta.10",
     "description": "infra",
     "main": "index.js",
     "type": "module",

package/src/controllers/clientInfra.controller.js

@@ -82,6 +82,9 @@ export async function infraCard( req, res ) {
           identifiedcount: {
             $cond: [ { $eq: [ '$ticketDetails.issueStatus', 'identified' ] }, 1, 0 ],
           },
+          notidentifiedcount: {
+            $cond: [ { $eq: [ '$ticketDetails.issueStatus', 'notidentified' ] }, 1, 0 ],
+          },
         },
       },
       {
@@ -89,6 +92,8 @@ export async function infraCard( req, res ) {
           _id: '$storeId',
           infraCount: { $sum: 1 },
           identifiedcount: { $sum: '$identifiedcount' },
+          notidentifiedcount: { $sum: '$notidentifiedcount' },
+
         },
       },
       {
@@ -96,6 +101,8 @@ export async function infraCard( req, res ) {
           _id: null,
           infraCount: { $sum: '$infraCount' },
           identifiedcount: { $sum: '$identifiedcount' },
+          notidentifiedcount: { $sum: '$notidentifiedcount' },
+
         },
       },
     ] );
@@ -190,22 +197,22 @@ export async function infraCard( req, res ) {
 
     response.unshift( {
       name: 'Identified Issues',
-      count: infraStoreCount.length > 0 ? infraStoreCount[0].identifiedcount : 0,
+      count: ticketList.length,
     } );
     response.unshift( {
       name: 'All Issues',
-      count: infraStoreCount.length > 0 ? infraStoreCount[0].infraCount : 0,
+      count: infraStoreCount.length > 0 ? infraStoreCount[0].notidentifiedcount+ticketList.length: 0,
     } );
     response.push( {
       name: 'Issues Not Identified',
-      count: infraStoreCount.length > 0 ? infraStoreCount[0].infraCount - infraStoreCount[0].identifiedcount : 0,
+      count: infraStoreCount.length > 0 ? infraStoreCount[0].notidentifiedcount : 0,
     } );
     res.sendSuccess( {
       total: storeCount,
       liveStoreCount: infraStoreCount.length > 0 ? storeCount - infraStoreCount[0].infraCount : storeCount,
-      infraStoreCount: infraStoreCount.length > 0 ? infraStoreCount[0].infraCount : 0,
-      identifiedcount: infraStoreCount.length > 0 ? infraStoreCount[0].identifiedcount : 0,
-      notidentifiedcount: infraStoreCount.length > 0 ? infraStoreCount[0].infraCount - infraStoreCount[0].identifiedcount : 0,
+      infraStoreCount: infraStoreCount.length > 0 ? infraStoreCount[0].notidentifiedcount+ticketList.length : 0,
+      identifiedcount: infraStoreCount.length > 0 ? ticketList.length : 0,
+      notidentifiedcount: infraStoreCount.length > 0 ? infraStoreCount[0].notidentifiedcount : 0,
       infraIssues: response,
     } );
   } catch ( error ) {
@@ -457,7 +464,7 @@ export async function infraIssuesTable( req, res ) {
           createdAt: 1,
           ticketId: 1,
           clientName: 1,
-          actionBy: '$primaryIssue.actionBy',
+          issueIdentifiedBy: { $ifNull: [ '$primaryIssue.actionBy', '' ] },
           issueIdentifiedDate: { $ifNull: [ '$issueIdentifiedDate', '' ] },
           issueClosedDate: { $ifNull: [ '$issueClosedDate', '' ] },
           status: 1,
@@ -471,7 +478,7 @@ export async function infraIssuesTable( req, res ) {
           storeId: { $first: '$storeId' },
           clientId: { $first: '$clientId' },
           ticketId: { $first: '$ticketId' },
-          actionBy: { $first: '$actionBy' },
+          issueIdentifiedBy: { $first: '$issueIdentifiedBy' },
           storeName: { $first: '$storeName' },
           clientName: { $first: '$clientName' },
           createdAt: { $first: '$createdAt' },
@@ -563,15 +570,18 @@ export async function infraIssuesTable( req, res ) {
       storesQuery.push( searchCondition );
     }
 
+
     if ( req.body.filter && req.body.filter.length > 0 ) {
+      req.body.filter.push( '' );
       query.push(
           {
             $match: {
-              actionBy: { $in: req.body.filter },
+              issueIdentifiedBy: { $in: req.body.filter },
             },
           },
       );
     }
+
     if ( req.body.sortColumName && req.body.sortColumName !== '' && req.body.sortBy ) {
       const sortOption = { $sort: { [req.body.sortColumName]: req.body.sortBy } };
       query.push( sortOption );
@@ -648,19 +658,19 @@ export async function infraIssuesTable( req, res ) {
       const exportdata = result.map( ( element ) => {
         if ( req.body.infrafilterIssue === 'Live Stores' || req.body.infrafilterIssue === 'Total Stores' ) {
           return {
-            'Created On': element.createdAt,
+            'Created On': dayjs( element.createdAt ).format( 'DD MMM, YYYY' ),
             'StoreID': element.storeId,
             'StoreName': element.storeName,
             'Status': element.status,
           };
         } else {
           return {
-            'Created On': element.createdAt,
+            'Created On': dayjs( element.createdAt ).format( 'DD MMM, YYYY' ),
             'StoreID': element.storeId,
             'StoreName': element.storeName,
             'Primary Issue': element.primaryIssue,
             'Sub Issue': element.secondaryIssue,
-            'Issue Identified on': element.issueIdentifiedDate ? dayjs( element.issueIdentifiedDate ).tz( 'Asia/Kolkata' ).format( 'YYYY-MM-DD HH:mm A' ) : '',
+            'Issue Identified on': element.issueIdentifiedDate ? dayjs( element.issueIdentifiedDate ).format( 'DD MMM, YYYY' ) : '',
             'Status': element.status,
           };
         }
@@ -1208,7 +1218,7 @@ export async function hourWiseDownstores( req, res ) {
           createdAt: 1,
           ticketId: 1,
           clientName: 1,
-          actionBy: '$primaryIssue.actionBy',
+          issueIdentifiedBy: { $ifNull: [ '$primaryIssue.actionBy', '' ] },
           issueIdentifiedDate: { $ifNull: [ '$issueIdentifiedDate', '' ] },
           issueClosedDate: { $ifNull: [ '$issueClosedDate', '' ] },
           status: 1,
@@ -1222,7 +1232,7 @@ export async function hourWiseDownstores( req, res ) {
           storeId: { $first: '$storeId' },
           clientId: { $first: '$clientId' },
           ticketId: { $first: '$ticketId' },
-          actionBy: { $first: '$actionBy' },
+          issueIdentifiedBy: { $first: '$issueIdentifiedBy' },
           storeName: { $first: '$storeName' },
           clientName: { $first: '$clientName' },
           createdAt: { $first: '$createdAt' },
@@ -1314,10 +1324,11 @@ export async function hourWiseDownstores( req, res ) {
     }
 
     if ( req.body.filter && req.body.filter.length > 0 ) {
+      req.body.filter.push( '' );
       query.push(
           {
             $match: {
-              actionBy: { $in: req.body.filter },
+              issueIdentifiedBy: { $in: req.body.filter },
             },
           },
       );

package/src/controllers/infra.controllers.js

@@ -1066,6 +1066,8 @@ export async function infraTable( req, res ) {
         storeName: '$basicDetails.storeName',
         clientName: '$basicDetails.clientName',
         ticketStatus: '$ticketDetails.issueStatus',
+        ticketType: '$ticketDetails.ticketType',
+        refreshTicketStatus: '$ticketDetails.refreshTicketStatus',
         status: 1,
         createdAt: 1,
         issueDate: 1,
@@ -1122,6 +1124,8 @@ export async function infraTable( req, res ) {
         createdAt: 1,
         addressingUser: 1,
         ticketStatus: 1,
+        ticketType: 1,
+        refreshTicketStatus: 1,
         ticketId: 1,
         issueDate: { $ifNull: [ '$issueDate', '' ] },
         status: 1,
@@ -1169,6 +1173,8 @@ export async function infraTable( req, res ) {
         ticketId: { $first: '$ticketId' },
         storeName: { $first: '$storeName' },
         ticketStatus: { $first: '$ticketStatus' },
+        ticketType: { $first: '$ticketType' },
+        refreshTicketStatus: { $first: '$refreshTicketStatus' },
         userName: { $first: { $ifNull: [ '$user.userName', '-' ] } },
         userEmail: { $first: { $ifNull: [ '$user.email', '-' ] } },
         clientName: { $first: '$clientName' },
@@ -1179,6 +1185,7 @@ export async function infraTable( req, res ) {
         otherscomment: { $last: '$otherscomment' },
         primaryIssue: { $last: '$primaryIssue' },
         secondaryIssue: { $last: '$secondaryIssue' },
+
       },
     },
     {
@@ -1200,11 +1207,25 @@ export async function infraTable( req, res ) {
       } );
     }
     if ( req.body.statusFilter && req.body.statusFilter.length > 0 ) {
-      query.push( {
-        $match: {
-          status: { $in: req.body.statusFilter },
-        },
-      } );
+      if ( req.body.statusFilter.includes( 'refreshticket' ) ) {
+        req.body.statusFilter.push( 'inprogress' );
+        query.push( {
+          $match: {
+            $and: [
+              { status: { $in: req.body.statusFilter } },
+              { ticketType: 'refreshticket' },
+              { refreshTicketStatus: 'notidentified' },
+            ],
+
+          },
+        } );
+      } else {
+        query.push( {
+          $match: {
+            status: { $in: req.body.statusFilter },
+          },
+        } );
+      }
     }
     if ( req.body.userFilter && req.body.userFilter.length > 0 ) {
       query.push( {
@@ -1310,7 +1331,7 @@ export async function infraTable( req, res ) {
             'Store ID': element.storeId,
             'Resloved By': element.userName,
             'Status': element.status,
-            'Primary Issues': element.primaryIssue,
+            'Primary Issues': element.primaryIssue=='-'?'Issue not identified':element.primaryIssue,
             'Secondary Issues': element.secondaryIssue,
             'Comment': element.otherscomment ? element.otherscomment : ( element.commentText ? element.commentText : '-' ),
           } );
@@ -1323,7 +1344,7 @@ export async function infraTable( req, res ) {
             'Store Name': element.storeName,
             'Store ID': element.storeId,
             'Status': element.status,
-            'Primary Issues': element.primaryIssue,
+            'Primary Issues': element.primaryIssue=='-'?'Issue not identified':element.primaryIssue,
             'Secondary Issues': element.secondaryIssue,
             'Comment': element.otherscomment ? element.otherscomment : ( element.commentText ? element.commentText : '-' ),
           } );
@@ -1957,6 +1978,7 @@ export async function dataMismatchTable( req, res ) {
           clientId: '$basicDetails.clientId',
           storeName: '$basicDetails.storeName',
           storeId: '$basicDetails.storeId',
+          type: '$dataMismatch.showToClient',
           userId: { $ifNull: [ '$ticketDetails.addressingUser', '$$REMOVE' ] },
           issueType: 1,
           status: 1,
@@ -2017,6 +2039,7 @@ export async function dataMismatchTable( req, res ) {
           userInfo: { $first: '$userInfo' },
           issueType: { $first: '$issueType' },
           status: { $first: '$status' },
+          type: { $first: '$type' },
           otherscomment: { $last: '$otherscomment.comment' },
         },
       },
@@ -2031,7 +2054,7 @@ export async function dataMismatchTable( req, res ) {
           storeId: 1,
           userName: { $ifNull: [ '$userInfo.userName', '' ] },
           email: { $ifNull: [ '$userInfo.email', '' ] },
-          type: { $ifNull: [ { $cond: [ { $eq: [ '$userInfo.userType', 'client' ] }, 'external', { $cond: [ { $eq: [ '$userInfo.userType', 'tango' ] }, 'internal', '' ] } ] }, '' ] },
+          type: { $ifNull: [ { $cond: [ { $eq: [ '$type', false ] }, 'internal', { $cond: [ { $eq: [ '$type', true ] }, 'external', '' ] } ] }, '' ] },
           issueType: 1,
           status: 1,
           otherscomment: 1,

package/src/controllers/internalInfra.controller.js

@@ -91,7 +91,7 @@ export async function basicList( req, res ) {
     for ( let client of clientList ) {
       clients.push( client.clientId );
     }
-    let storeList = await findStore( { 'clientId': { $in: clients }, 'status': 'active', 'edge.firstFile': true },
+    let storeList = await findStore( { 'clientId': { $in: clients }, 'status': 'active', 'edge.firstFile': true, 'storeProfile.open': { $exists: true }, 'storeProfile.close': { $exists: true }, 'storeProfile.timeZone': { $exists: true } },
         { 'storeName': 1, 'storeId': 1, 'ticketConfigs': 1, 'clientId': 1, 'storeProfile.open': 1, 'storeProfile.close': 1, 'storeProfile.timeZone': 1 } );
     logger.info( { 'storeList': storeList, 'message': 'storeList' } );
 
@@ -757,7 +757,7 @@ export async function edgeApplogsCheck( req, res ) {
     for ( let ticket of ticketList ) {
       req.body.date = dayjs( ticket.createdAt ).format( 'YYYY-MM-DD' );
       let errorLog = {
-        'size': 500,
+        'size': 5000,
         'query': {
           'bool': {
             'must': [
@@ -770,7 +770,7 @@ export async function edgeApplogsCheck( req, res ) {
               },
               {
                 'term': {
-                  'store_date.keyword': dayjs( ticket.createdAt ).format( 'DD-MM-YYYY' ),
+                  'store_date.keyword': dayjs( req.body.date ).format( 'DD-MM-YYYY' ),
                 },
               },
               {
@@ -787,125 +787,54 @@ export async function edgeApplogsCheck( req, res ) {
           { 'timestamp': { 'order': 'desc' } },
         ],
       };
+
       const errorLogList = await getOpenSearchData( JSON.parse( process.env.OPENSEARCH ).edgeAppSystemLogs, errorLog );
 
       let result = [];
-
+      function createLogCheck( error ) {
+        return {
+          code: error._source.log_code,
+          edgelog: error._source.data,
+        };
+      }
       for ( let error of errorLogList.body.hits.hits ) {
-        if ( error._source.log_code == '1003' ) {
-          let logCheck = {
-            code: error._source.log_code,
-            edgelog: error._source.data,
-          };
-          result.push( logCheck );
+        const logCode = error._source.log_code;
+        const relevantCodes = [ 1003, 1011, 1022, 1024, 1025, 1026, 1000 ];
+        if ( relevantCodes.includes( Number( logCode ) ) ) {
+          result.push( createLogCheck( error ) );
         }
-        // if ( error._source.log_code == '1001' ) {
-        //   let logCheck = {
-        //     code: error._source.log_code,
-        //     edgelog: error._source.data,
-        //   };
-        //   result.push( logCheck );
-        // }
-
-        // if ( error._source.log_code == '1004' ) {
-        //   let logCheck = {
-        //     code: error._source.log_code,
-        //     edgelog: error._source.data,
+        let internetSlowcount = [];
 
-        //   };
-        //   result.push( logCheck );
-        // }
-        if ( error._source.log_code == '1005' ) {
+        if ( logCode === '1005' ) {
           const bytes = error._source.data.upload_Speed.split( '.' )[0];
           const megabytes = bytesToMB( bytes );
           if ( megabytes < 2 ) {
-            let logCheck = {
-              code: error._source.log_code,
-              edgelog: error._source.data,
-
-            };
-            result.push( logCheck );
+            internetSlowcount.push(error)
+            result.push( createLogCheck( error ) );
           }
         }
 
-
-        if ( error._source.log_code == '1011' ) {
-          let logCheck = {
-            code: error._source.log_code,
-            edgelog: error._source.data,
-
-          };
-          result.push( logCheck );
-        }
-        if ( error._source.log_code == '1022' ) {
-          let logCheck = {
-            code: error._source.log_code,
-            edgelog: error._source.data,
-
-          };
-          result.push( logCheck );
-        }
-        if ( error._source.log_code == '1024' ) {
-          let logCheck = {
-            code: error._source.log_code,
-            edgelog: error._source.data,
-
-          };
-          result.push( logCheck );
-        }
-        if ( error._source.log_code == '1025' ) {
-          let logCheck = {
-            code: error._source.log_code,
-            edgelog: error._source.data,
-
-          };
-          result.push( logCheck );
-        }
-
-        if ( error._source.log_code == '1000' ) {
-          let logCheck = {
-            code: error._source.log_code,
-            edgelog: error._source.data,
-
-          };
-          result.push( logCheck );
-        }
-
-        if ( error._source.log_code == '1007' ) {
-          let logCheck = {
-            code: error._source.log_code,
-            edgelog: error._source.data,
-
-          };
-          result.push( logCheck );
-        }
-        if ( error._source.log_code == '1034' ) {
-          let logCheck = {
-            code: error._source.log_code,
-            edgelog: error._source.data,
-
-          };
-          result.push( logCheck );
-        }
-
-        if ( Number( error._source.log_code ) > 2000 ) {
-          let logCheck = {
-            code: error._source.log_code,
-            edgelog: error._source.data,
-          };
-          result.push( logCheck );
+        if ( Number( logCode ) > 2000 && Number( logCode ) !== 2007&& Number( logCode ) !== 2014 ) {
+          result.push( createLogCheck( error ) );
         }
       }
+
       let findissueEdgeApp = {};
       if ( result.length > 0 ) {
+        let logincount = [];
+        let appcrashcount = [];
+
+
         for ( let findissue of result ) {
           const istTimestamp = dayjs.utc( ticket.createdAt ).tz( 'Asia/Kolkata' ).format( 'HH:mm:ss' );
-
           if ( findissue.code == '1003' ) {
             const occurringTimeParsed = dayjs( `${req.body.date} ${findissue.edgelog.occuringTime}` );
             const ticketCreatedParsed = dayjs( `${req.body.date} ${istTimestamp}` );
             const isOccurringTimeEarlier = occurringTimeParsed.isBefore( ticketCreatedParsed );
-            if ( isOccurringTimeEarlier ) {
+            const existsInArray = finalresult.some( ( item ) =>
+              item.ticketId === ticket.ticketId,
+            );
+            if ( isOccurringTimeEarlier&&!existsInArray ) {
               findissueEdgeApp = {
                 ticketId: ticket.ticketId,
                 edgelog: findissue,
@@ -916,11 +845,92 @@ export async function edgeApplogsCheck( req, res ) {
               updateIssue( findissueEdgeApp );
               finalresult.push( findissueEdgeApp );
             }
+          } if ( findissue.code == '2004' ) {
+            let store = await findOneStore( { storeId: ticket.basicDetails.storeId } );
+            const occurringTimeParsed = dayjs( `${req.body.date} ${findissue.edgelog.occuringTime}` );
+            const ticketCreatedParsed = dayjs( `${req.body.date} ${istTimestamp}` );
+            const stroreopenTime = dayjs( `${req.body.date} ${store.storeProfile.open}` );
+            const isOccurringTimeEarlier = occurringTimeParsed.isBefore( ticketCreatedParsed );
+            const afterStoreOpen = occurringTimeParsed.isAfter( stroreopenTime );
+            const existsInArray = finalresult.some( ( item ) =>
+              item.ticketId === ticket.ticketId,
+            );
+            if ( isOccurringTimeEarlier&&afterStoreOpen&&!existsInArray ) {
+              logincount.push( findissue.edgelog.occuringTime );
+              if ( logincount.length >3 ) {
+                findissueEdgeApp = {
+                  ticketId: ticket.ticketId,
+                  edgelog: findissue,
+                  storeId: ticket.basicDetails.storeId,
+                  primary: 'Internet Issues',
+                  secondary: [ 'Internet not working' ],
+                };
+                updateIssue( findissueEdgeApp );
+                finalresult.push( findissueEdgeApp );
+              }
+            }
+          } else if ( findissue.code == '2024' ) {
+            const occurringTimeParsed = dayjs( `${req.body.date} ${findissue.edgelog.occuringTime}` );
+            const ticketCreatedParsed = dayjs( `${req.body.date} ${istTimestamp}` );
+            const isOccurringTimeEarlier = occurringTimeParsed.isBefore( ticketCreatedParsed );
+            const existsInArray = finalresult.some( ( item ) =>
+              item.ticketId === ticket.ticketId,
+            );
+            if ( isOccurringTimeEarlier && !existsInArray ) {
+              findissueEdgeApp = {
+                ticketId: ticket.ticketId,
+                storeId: ticket.basicDetails.storeId,
+                edgelog: findissue.edgelog,
+                primary: 'Camera Issues',
+                secondary: [ 'Internet and camera not working' ],
+              };
+              updateIssue( findissueEdgeApp );
+              finalresult.push( findissueEdgeApp );
+            }
           } else if ( findissue.code == '1024' ) {
             const occurringTimeParsed = dayjs( `${req.body.date} ${findissue.edgelog.data.occuringTime}` );
             const ticketCreatedParsed = dayjs( `${req.body.date} ${istTimestamp}` );
             const isOccurringTimeEarlier = occurringTimeParsed.isBefore( ticketCreatedParsed );
 
+            const existsInArray = finalresult.some( ( item ) =>
+              item.ticketId === ticket.ticketId,
+            );
+            if ( isOccurringTimeEarlier && !existsInArray ) {
+              const pingOutput =findissue.edgelog.data.message;
+              const regex = /Sent = (\d+), Received = (\d+), Lost = (\d+)/;
+              const match = pingOutput.match( regex );
+
+              if ( match ) {
+                // const sent = match[1];
+                const received = match[2];
+                // const lost = match[3];
+
+                if ( Number( received )<2 ) {
+                  findissueEdgeApp = {
+                    ticketId: ticket.ticketId,
+                    storeId: ticket.basicDetails.storeId,
+                    edgelog: findissue.edgelog.data,
+                    primary: 'Camera Issues',
+                    secondary: [ 'IP not pinging / Camera not working' ],
+                  };
+                } else if ( Number( received )>2 ) {
+                  findissueEdgeApp = {
+                    ticketId: ticket.ticketId,
+                    storeId: ticket.basicDetails.storeId,
+                    edgelog: findissue.edgelog.data,
+                    primary: 'Camera Issues',
+                    secondary: [ 'Rtsp/url not supported/Camera credential changed' ],
+                  };
+                }
+                updateIssue( findissueEdgeApp );
+                finalresult.push( findissueEdgeApp );
+              }
+            }
+          } else if ( findissue.code == '1025' ) {
+            const occurringTimeParsed = dayjs( `${req.body.date} ${findissue.edgelog.occuringTime}` );
+            const ticketCreatedParsed = dayjs( `${req.body.date} ${istTimestamp}` );
+            const isOccurringTimeEarlier = occurringTimeParsed.isBefore( ticketCreatedParsed );
+
             const existsInArray = finalresult.some( ( item ) =>
               item.ticketId === ticket.ticketId,
             );
@@ -928,9 +938,9 @@ export async function edgeApplogsCheck( req, res ) {
               findissueEdgeApp = {
                 ticketId: ticket.ticketId,
                 storeId: ticket.basicDetails.storeId,
-                edgelog: findissue.edgelog.data,
-                primary: 'Camera Issues',
-                secondary: [ 'Camera not working' ],
+                edgelog: findissue.edgelog,
+                primary: 'Application Issues',
+                secondary: [ 'App without stream' ],
               };
               updateIssue( findissueEdgeApp );
               finalresult.push( findissueEdgeApp );
@@ -939,8 +949,10 @@ export async function edgeApplogsCheck( req, res ) {
             const occurringTimeParsed = dayjs( `${req.body.date} ${findissue.edgelog.occuringTime}` );
             const ticketCreatedParsed = dayjs( `${req.body.date} ${istTimestamp}` );
             const isOccurringTimeEarlier = occurringTimeParsed.isBefore( ticketCreatedParsed );
-
-            if ( isOccurringTimeEarlier ) {
+            const existsInArray = finalresult.some( ( item ) =>
+              item.ticketId === ticket.ticketId,
+            );
+            if ( isOccurringTimeEarlier&&!existsInArray ) {
               findissueEdgeApp = {
                 ticketId: ticket.ticketId,
                 edgelog: findissue,
@@ -951,21 +963,65 @@ export async function edgeApplogsCheck( req, res ) {
               updateIssue( findissueEdgeApp );
               finalresult.push( findissueEdgeApp );
             }
-          } else if ( findissue.code === '1005' ) {
+          } else if ( findissue.code == '1026' ) {
             const occurringTimeParsed = dayjs( `${req.body.date} ${findissue.edgelog.occuringTime}` );
             const ticketCreatedParsed = dayjs( `${req.body.date} ${istTimestamp}` );
             const isOccurringTimeEarlier = occurringTimeParsed.isBefore( ticketCreatedParsed );
-            if ( isOccurringTimeEarlier ) {
+            const existsInArray = finalresult.some( ( item ) =>
+              item.ticketId === ticket.ticketId,
+            );
+            if ( isOccurringTimeEarlier &&!existsInArray ) {
+              if ( ( Number( findissue.edgelog.files_generated )-Number( findissue.edgelog.files_pushed ) )>3 &&internetSlowcount.length==1) {
+                findissueEdgeApp = {
+                  ticketId: ticket.ticketId,
+                  edgelog: findissue,
+                  storeId: ticket.basicDetails.storeId,
+                  primary: 'Internet Issues',
+                  secondary: [ 'Internet slow' ],
+                };
+              }
+              updateIssue( findissueEdgeApp );
+              finalresult.push( findissueEdgeApp );
+            }
+          } else if ( findissue.code == '1016' ) {
+            const occurringTimeParsed = dayjs( `${req.body.date} ${findissue.edgelog.occuringTime}` );
+            const ticketCreatedParsed = dayjs( `${req.body.date} ${istTimestamp}` );
+            const isOccurringTimeEarlier = occurringTimeParsed.isBefore( ticketCreatedParsed );
+            const existsInArray = finalresult.some( ( item ) =>
+              item.ticketId === ticket.ticketId,
+            );
+            if ( isOccurringTimeEarlier&&!existsInArray ) {
               findissueEdgeApp = {
                 ticketId: ticket.ticketId,
                 edgelog: findissue,
                 storeId: ticket.basicDetails.storeId,
-                primary: 'Internet Issues',
-                secondary: [ 'Internet slow' ],
+                primary: 'Application Issues',
+                secondary: [ 'App login issue' ],
               };
               updateIssue( findissueEdgeApp );
               finalresult.push( findissueEdgeApp );
             }
+          } else if ( findissue.code == '1000' ) {
+            const occurringTimeParsed = dayjs( `${req.body.date} ${findissue.edgelog.occuringTime}` );
+            const ticketCreatedParsed = dayjs( `${req.body.date} ${istTimestamp}` );
+            const isOccurringTimeEarlier = occurringTimeParsed.isBefore( ticketCreatedParsed );
+            const existsInArray = finalresult.some( ( item ) =>
+              item.ticketId === ticket.ticketId,
+            );
+            if ( isOccurringTimeEarlier&&!existsInArray ) {
+              appcrashcount.push(findissue)
+              if(appcrashcount.length>3){
+                findissueEdgeApp = {
+                  ticketId: ticket.ticketId,
+                  edgelog: findissue,
+                  storeId: ticket.basicDetails.storeId,
+                  primary: 'Application Issues',
+                  secondary: [ 'Application crashed' ],
+                };
+                updateIssue( findissueEdgeApp );
+                finalresult.push( findissueEdgeApp );
+              }
+            }
           }
         }
       }
@@ -987,89 +1043,75 @@ export async function updateIssue( data ) {
           ticketId: data.ticketId,
         },
     );
-
-    data.issueType = Ticket.issueType;
-    data.basicDetails = Ticket.basicDetails;
-    data.ticketDetails = Ticket.ticketDetails;
-    data.ticketActivity = Ticket.ticketActivity;
-    if ( data.primary && data.secondary && data.secondary.length ) {
-      let primaryReason = await findOneinfraReason( { name: data.primary } );
-      if ( !primaryReason ) {
-        return res.sendError( 'Primary Reason Not exists in database', 500 );
-      }
-      const secondary = [];
-      const steptoReslove = [];
-      for ( let i = 0; i < data.secondary.length; i++ ) {
-        let secondaryReason = await findOneinfraReason( { name: data.secondary[i] } );
-        if ( !secondaryReason ) {
-          return res.sendError( `secondary Reason - ${data.secondary[i]} Not exists in database`, 500 );
+    if ( Ticket ) {
+      data.issueType = Ticket.issueType;
+      data.basicDetails = Ticket.basicDetails;
+      data.ticketDetails = Ticket.ticketDetails;
+      data.ticketActivity = Ticket.ticketActivity;
+      if ( data.primary && data.secondary && data.secondary.length ) {
+        let primaryReason = await findOneinfraReason( { name: data.primary } );
+        if ( !primaryReason ) {
+          return res.sendError( 'Primary Reason Not exists in database', 500 );
         }
-        secondary.push( {
-          name: secondaryReason.name,
-        } );
-        let resolveSteps = [];
-        for ( let i = 0; i < secondaryReason.stepstoResolve.length; i++ ) {
-          resolveSteps.push( {
-            name: secondaryReason.stepstoResolve[i].name,
+        const secondary = [];
+        const steptoReslove = [];
+        for ( let i = 0; i < data.secondary.length; i++ ) {
+          let secondaryReason = await findOneinfraReason( { name: data.secondary[i] } );
+          if ( !secondaryReason ) {
+            return res.sendError( `secondary Reason - ${data.secondary[i]} Not exists in database`, 500 );
+          }
+          secondary.push( {
+            name: secondaryReason.name,
+          } );
+          let resolveSteps = [];
+          for ( let i = 0; i < secondaryReason.stepstoResolve.length; i++ ) {
+            resolveSteps.push( {
+              name: secondaryReason.stepstoResolve[i].name,
+            } );
+          }
+          steptoReslove.push( {
+            primaryIssue: secondaryReason.name,
+            secondaryIsssue: [ ...resolveSteps ],
           } );
         }
-        steptoReslove.push( {
-          primaryIssue: secondaryReason.name,
-          secondaryIsssue: [ ...resolveSteps ],
-        } );
-      }
 
-      data.ticketActivity.push( {
-        actionType: 'issueUpdate',
-        actionBy: 'automated',
-        IdentifiedBy: 'Tango',
-        timeStamp: new Date(),
-        reasons: [ {
-          primaryIssue: primaryReason.name,
-          secondaryIssue: secondary,
-        } ],
-      },
-      );
-    } else {
-      if ( data.primary == 'Application Issues' ) {
         data.ticketActivity.push( {
           actionType: 'issueUpdate',
           actionBy: 'automated',
-          timeStamp: new Date(),
           IdentifiedBy: 'Tango',
+          timeStamp: new Date(),
           reasons: [ {
-            primaryIssue: data.primary,
-            secondaryIssue: [],
+            primaryIssue: primaryReason.name,
+            secondaryIssue: secondary,
           } ],
         },
         );
       }
+      if ( data.issueType == 'infra' ) {
+        let client = await findOneClient( { clientId: data.basicDetails.clientId }, { ticketConfigs: 1 } );
+        let statusCheckAlertTime = dayjs().add( client.ticketConfigs.statusCheckAlert, 'hours' ).format( 'YYYY-MM-DD hh:mm' );
+        data.ticketActivity.push( {
+          actionType: 'statusCheck',
+          timeStamp: statusCheckAlertTime,
+          actionBy: 'Tango',
+          IdentifiedBy: 'Tango',
+          statusCheckAlertTime: statusCheckAlertTime,
+        } );
+      }
+      let client = await findOneClient( { clientId: data.basicDetails.clientId } );
+      let refreshdate = dayjs().add( client.ticketConfigs.refreshAlert, 'days' );
+
+      let query = {
+        'ticketActivity': data.ticketActivity,
+        'ticketDetails.issueIdentifiedDate': new Date(),
+        'ticketDetails.issueStatus': 'identified',
+        'status': 'inprogress',
+        'ticketDetails.ticketRefreshTime': new Date( dayjs( refreshdate ).format( 'YYYY-MM-DD' ) ),
+      };
+      await updateOneTangoTicket( { ticketId: data.ticketId }, query );
     }
-    if ( data.issueType == 'infra' ) {
-      let client = await findOneClient( { clientId: data.basicDetails.clientId }, { ticketConfigs: 1 } );
-      let statusCheckAlertTime = dayjs().add( client.ticketConfigs.statusCheckAlert, 'hours' ).format( 'YYYY-MM-DD hh:mm' );
-      data.ticketActivity.push( {
-        actionType: 'statusCheck',
-        timeStamp: statusCheckAlertTime,
-        actionBy: 'Tango',
-        IdentifiedBy: 'Tango',
-        statusCheckAlertTime: statusCheckAlertTime,
-      } );
-    }
-    let client = await findOneClient( { clientId: data.basicDetails.clientId } );
-    let refreshdate = dayjs().add( client.ticketConfigs.refreshAlert, 'days' );
-
-    let query = {
-      'ticketActivity': data.ticketActivity,
-      'ticketDetails.issueIdentifiedDate': new Date(),
-      'ticketDetails.issueStatus': 'identified',
-      'status': 'inprogress',
-      'ticketDetails.ticketRefreshTime': new Date( dayjs( refreshdate ).format( 'YYYY-MM-DD' ) ),
-    };
-    await updateOneTangoTicket( { ticketId: data.ticketId }, query );
   } catch ( error ) {
     logger.error( { error: error, function: 'updateAutomaticIssue' } );
-    res.sendError( error, 500 );
   }
 }
 

package/src/controllers/storeInfra.controlller.js

@@ -367,7 +367,7 @@ export async function edgeAppLogTable( req, res ) {
       // Internet speed
 
       const speedTest = speedTestData.find(
-          ( item ) => Number( item._source.data.occuringTime.split( ':' )[0] ) === hour,
+          ( item ) => Number( item._source.data.occuringTime.split( ':' )[0] ) === Number( hour ),
       );
       if ( speedTest&&speedTest._source.data.upload_Speed =='0 bytes' ) {
         obj.Internetspeed = '0 MB/sec';
@@ -378,15 +378,14 @@ export async function edgeAppLogTable( req, res ) {
 
       // File counts
       const fileCounts = fileCountData.filter(
-          ( item ) => Number( item._source.data.occuringTime.split( ':' )[0] ) === hour,
+          ( item ) => Number( item._source.data.occuringTime.split( ':' )[0] ) === Number( hour ),
       );
+
       obj.files_pushed = fileCounts.reduce( ( sum, item ) => sum + Number( item._source.data.files_pushed ), 0 ) || '';
       obj.files_generated = fileCounts.reduce( ( sum, item ) => sum + Number( item._source.data.files_generated ), 0 ) || '';
 
       // Downtime
-
-      const downtime = downtimeData.find( ( item ) => Number( item._source.doc.hour ) === hour );
-
+      const downtime = downtimeData.find( ( item ) => Number( item._source.doc.hour ) === Number( hour ) );
       if ( downtime ) {
         const streamwiseDowntime = downtime._source.doc.streamwise_downtime || [];
         if ( streamwiseDowntime.length > 0 ) {

package/src/controllers/userInfra.controller.js

@@ -20,12 +20,14 @@ export async function userTakeTicket( req, res ) {
         assignedClients.push( client.clientId );
       }
     }
+    if ( req.body.clientId.length ===1 ) {
+      assignedClients =req.body.clientId;
+    }
     let userTicket = '';
     if ( req.body.issueType == 'infra' ) {
       let query = {
         'status': { $ne: 'closed' },
         'issueType': 'infra',
-        'ticketDetails.assigntoUser': true,
         'ticketDetails.addressingUser': { $exists: false },
         'ticketDetails.issueStatus': 'notidentified',
         'ticketDetails.addressingClient': { $exists: false },
@@ -41,6 +43,8 @@ export async function userTakeTicket( req, res ) {
           'issueType': 'infra',
           'ticketDetails.ticketType': 'refreshticket',
           'ticketDetails.refreshTicketStatus': 'notidentified',
+          'ticketDetails.addressingUser': { $exists: false },
+          'ticketDetails.addressingClient': { $exists: false },
         };
 
         if ( assignedClients.length > 0 ) {
@@ -238,6 +242,7 @@ export async function userTicketList( req, res ) {
             { issueStatus: { $in: req.body.filter } },
             { infraIssue: { $in: req.body.filter } },
             { issueType: { $in: req.body.filter } },
+            { ticketType: { $in: req.body.filter } },
           ],
         },
       } );
@@ -786,6 +791,7 @@ export async function pendingTicket( req, res ) {
           $and: [
             { 'basicDetails.clientId': { $in: req.body.clientId } },
             { createdAt: { $lte: date.end } },
+            { 'ticketDetails.addressingUser': { $exists: false } },
           ],
         },
       },