spine-framework-portal 0.2.23 → 0.2.25

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Files changed (3) hide show
  1. package/package.json +1 -1
  2. package/pages/TicketsPage.tsx +1 -1
  3. package/seed/types.json +28 -2
package/package.json CHANGED
@@ -1,6 +1,6 @@
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  {
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  "name": "spine-framework-portal",
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- "version": "0.2.23",
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+ "version": "0.2.25",
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  "private": false,
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  "description": "Customer Portal — self-service portal app for Spine Framework",
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  "type": "module",
package/pages/TicketsPage.tsx CHANGED
@@ -46,7 +46,7 @@ function AIResponseCard({ message, ticketId, messageId, onFeedback }: {
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  ? 'AI answered'
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  : message.data.confidence >= 0.60
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  ? 'AI drafted · reviewed by support'
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- : 'Human answered'}
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+ : 'Low confidence — escalated to human'}
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  </div>
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  )}
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  <div className="leading-relaxed">{message.content}</div>
package/seed/types.json CHANGED
@@ -1389,7 +1389,20 @@
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  "visibility": { "data_type": "text", "label": "Visibility", "required": true, "system": true },
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  "is_active": { "data_type": "boolean", "label": "Active", "required": true, "system": true },
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  "created_at": { "data_type": "datetime", "label": "Created", "required": false, "system": true, "readonly": true },
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- "updated_at": { "data_type": "datetime", "label": "Updated", "required": false, "system": true, "readonly": true }
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+ "updated_at": { "data_type": "datetime", "label": "Updated", "required": false, "system": true, "readonly": true },
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+ "updated_by": { "data_type": "uuid", "label": "Updated By", "system": true, "readonly": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "message_type": { "data_type": "text", "label": "Message Type", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "confidence": { "data_type": "number", "label": "AI Confidence", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "retrieval_confidence": { "data_type": "number", "label": "Retrieval Confidence", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "retrieved_sources": { "data_type": "json", "label": "Retrieved Sources", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "agent_id": { "data_type": "text", "label": "Agent ID", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "prompt_config_id": { "data_type": "text", "label": "Prompt Config ID", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "sender_type": { "data_type": "text", "label": "Sender Type", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "feedback": { "data_type": "text", "label": "Feedback", "system": true, "permissions": { "system_admin": ["read", "write"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read", "write"], "member": ["read", "write"] } },
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+ "feedback_at": { "data_type": "datetime", "label": "Feedback At", "system": true, "permissions": { "system_admin": ["read", "write"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read", "write"], "member": ["read", "write"] } },
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+ "escalated": { "data_type": "boolean", "label": "Escalated", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "suggested_title": { "data_type": "text", "label": "Suggested Title", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "tool_calls": { "data_type": "json", "label": "Tool Calls", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } }
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  },
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  "record_permissions": {
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  "system_admin": ["create", "read", "update", "delete"],
@@ -1490,7 +1503,20 @@
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  "visibility": { "data_type": "text", "label": "Visibility", "required": true, "system": true },
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  "is_active": { "data_type": "boolean", "label": "Active", "required": true, "system": true },
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  "created_at": { "data_type": "datetime", "label": "Created", "required": false, "system": true, "readonly": true },
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- "updated_at": { "data_type": "datetime", "label": "Updated", "required": false, "system": true, "readonly": true }
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+ "updated_at": { "data_type": "datetime", "label": "Updated", "required": false, "system": true, "readonly": true },
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+ "updated_by": { "data_type": "uuid", "label": "Updated By", "system": true, "readonly": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "message_type": { "data_type": "text", "label": "Message Type", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "confidence": { "data_type": "number", "label": "AI Confidence", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "retrieval_confidence": { "data_type": "number", "label": "Retrieval Confidence", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "retrieved_sources": { "data_type": "json", "label": "Retrieved Sources", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "agent_id": { "data_type": "text", "label": "Agent ID", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "prompt_config_id": { "data_type": "text", "label": "Prompt Config ID", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "sender_type": { "data_type": "text", "label": "Sender Type", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "feedback": { "data_type": "text", "label": "Feedback", "system": true, "permissions": { "system_admin": ["read", "write"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read", "write"], "member": ["read", "write"] } },
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+ "feedback_at": { "data_type": "datetime", "label": "Feedback At", "system": true, "permissions": { "system_admin": ["read", "write"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read", "write"], "member": ["read", "write"] } },
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+ "escalated": { "data_type": "boolean", "label": "Escalated", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "suggested_title": { "data_type": "text", "label": "Suggested Title", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
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+ "tool_calls": { "data_type": "json", "label": "Tool Calls", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } }
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  },
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  "record_permissions": {
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  "system_admin": ["create", "read", "update", "delete"],