spine-framework-portal 0.2.23 → 0.2.24

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (3) hide show
  1. package/package.json +1 -1
  2. package/pages/TicketsPage.tsx +1 -1
  3. package/seed/types.json +26 -2
package/package.json CHANGED
@@ -1,6 +1,6 @@
1
1
  {
2
2
  "name": "spine-framework-portal",
3
- "version": "0.2.23",
3
+ "version": "0.2.24",
4
4
  "private": false,
5
5
  "description": "Customer Portal — self-service portal app for Spine Framework",
6
6
  "type": "module",
package/pages/TicketsPage.tsx CHANGED
@@ -46,7 +46,7 @@ function AIResponseCard({ message, ticketId, messageId, onFeedback }: {
46
46
  ? 'AI answered'
47
47
  : message.data.confidence >= 0.60
48
48
  ? 'AI drafted · reviewed by support'
49
- : 'Human answered'}
49
+ : 'Low confidence — escalated to human'}
50
50
  </div>
51
51
  )}
52
52
  <div className="leading-relaxed">{message.content}</div>
package/seed/types.json CHANGED
@@ -1389,7 +1389,19 @@
1389
1389
  "visibility": { "data_type": "text", "label": "Visibility", "required": true, "system": true },
1390
1390
  "is_active": { "data_type": "boolean", "label": "Active", "required": true, "system": true },
1391
1391
  "created_at": { "data_type": "datetime", "label": "Created", "required": false, "system": true, "readonly": true },
1392
- "updated_at": { "data_type": "datetime", "label": "Updated", "required": false, "system": true, "readonly": true }
1392
+ "updated_at": { "data_type": "datetime", "label": "Updated", "required": false, "system": true, "readonly": true },
1393
+ "message_type": { "data_type": "text", "label": "Message Type", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
1394
+ "confidence": { "data_type": "number", "label": "AI Confidence", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
1395
+ "retrieval_confidence": { "data_type": "number", "label": "Retrieval Confidence", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
1396
+ "retrieved_sources": { "data_type": "json", "label": "Retrieved Sources", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
1397
+ "agent_id": { "data_type": "text", "label": "Agent ID", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
1398
+ "prompt_config_id": { "data_type": "text", "label": "Prompt Config ID", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
1399
+ "sender_type": { "data_type": "text", "label": "Sender Type", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
1400
+ "feedback": { "data_type": "text", "label": "Feedback", "system": true, "permissions": { "system_admin": ["read", "write"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read", "write"], "member": ["read", "write"] } },
1401
+ "feedback_at": { "data_type": "datetime", "label": "Feedback At", "system": true, "permissions": { "system_admin": ["read", "write"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read", "write"], "member": ["read", "write"] } },
1402
+ "escalated": { "data_type": "boolean", "label": "Escalated", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
1403
+ "suggested_title": { "data_type": "text", "label": "Suggested Title", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
1404
+ "tool_calls": { "data_type": "json", "label": "Tool Calls", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } }
1393
1405
  },
1394
1406
  "record_permissions": {
1395
1407
  "system_admin": ["create", "read", "update", "delete"],
@@ -1490,7 +1502,19 @@
1490
1502
  "visibility": { "data_type": "text", "label": "Visibility", "required": true, "system": true },
1491
1503
  "is_active": { "data_type": "boolean", "label": "Active", "required": true, "system": true },
1492
1504
  "created_at": { "data_type": "datetime", "label": "Created", "required": false, "system": true, "readonly": true },
1493
- "updated_at": { "data_type": "datetime", "label": "Updated", "required": false, "system": true, "readonly": true }
1505
+ "updated_at": { "data_type": "datetime", "label": "Updated", "required": false, "system": true, "readonly": true },
1506
+ "message_type": { "data_type": "text", "label": "Message Type", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
1507
+ "confidence": { "data_type": "number", "label": "AI Confidence", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
1508
+ "retrieval_confidence": { "data_type": "number", "label": "Retrieval Confidence", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
1509
+ "retrieved_sources": { "data_type": "json", "label": "Retrieved Sources", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
1510
+ "agent_id": { "data_type": "text", "label": "Agent ID", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
1511
+ "prompt_config_id": { "data_type": "text", "label": "Prompt Config ID", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
1512
+ "sender_type": { "data_type": "text", "label": "Sender Type", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
1513
+ "feedback": { "data_type": "text", "label": "Feedback", "system": true, "permissions": { "system_admin": ["read", "write"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read", "write"], "member": ["read", "write"] } },
1514
+ "feedback_at": { "data_type": "datetime", "label": "Feedback At", "system": true, "permissions": { "system_admin": ["read", "write"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read", "write"], "member": ["read", "write"] } },
1515
+ "escalated": { "data_type": "boolean", "label": "Escalated", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
1516
+ "suggested_title": { "data_type": "text", "label": "Suggested Title", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } },
1517
+ "tool_calls": { "data_type": "json", "label": "Tool Calls", "system": true, "permissions": { "system_admin": ["read"], "support_admin": ["read"], "support": ["read"], "member_admin": ["read"], "member": ["read"] } }
1494
1518
  },
1495
1519
  "record_permissions": {
1496
1520
  "system_admin": ["create", "read", "update", "delete"],