spine-framework-portal 0.1.5 → 1.0.0

package/LICENSE.md

@@ -0,0 +1,223 @@
+# Spine Framework Internal Use License 1.0.0
+
+**Source-available. Free for internal use. Commercial rights reserved.**
+
+This license is based on the structure and intent of the PolyForm Internal Use License 1.0.0, but it has been modified for Spine Framework. This is not the unmodified PolyForm Internal Use License.
+
+## Required Notice
+
+Required Notice: Copyright © 2026 Dahl Ventures Inc. All rights reserved.
+
+## 1. Acceptance
+
+In order to receive any license under these terms, you must agree to these terms as both strict obligations and conditions to all licenses granted to you.
+
+If you do not agree to these terms, you do not have permission to use, copy, modify, run, install, access, or create works based on Spine Framework.
+
+## 2. Definitions
+
+**Software** means Spine Framework, including its source code, object code, packages, modules, templates, schemas, migrations, configuration files, documentation, examples, command-line tools, SDKs, application packs, and related materials provided by the licensor.
+
+**Licensor** means the legal owner of Spine Framework.
+
+**You** means the individual or legal entity receiving the Software.
+
+**Your Company** means the legal entity on whose behalf you use the Software, including that entity's employees and authorized contractors.
+
+**Internal Business Use** means use of the Software solely inside Your Company for Your Company's own internal business operations, internal workflows, internal applications, internal data, internal users, and internal customers or accounts.
+
+**Third Party** means any person or legal entity other than You or Your Company.
+
+**Commercial License** means a separate written agreement signed by the Licensor that grants rights beyond this license.
+
+## 3. Copyright License
+
+The Licensor grants You a copyright license to do everything with the Software that would otherwise infringe the Licensor's copyright, but only for Internal Business Use and only as permitted by these terms.
+
+You may install, run, access, evaluate, test, configure, and use the Software for Internal Business Use.
+
+You may copy the Software only as reasonably necessary for Internal Business Use, including backup, deployment, development, testing, staging, disaster recovery, and internal security review.
+
+You may not distribute the Software except as expressly allowed in these terms.
+
+## 4. Changes and New Works
+
+The Licensor grants You a copyright license to modify the Software and create new works based on the Software, but only for Internal Business Use.
+
+You may create internal applications, extensions, workflows, integrations, automations, schemas, roles, agents, triggers, pipelines, dashboards, reports, and other internal business systems using the Software.
+
+You may not distribute, sell, sublicense, transfer, lease, rent, host for others, white-label, resell, or commercially exploit any modified version, derivative work, extension, application pack, template, or implementation of the Software except under a Commercial License.
+
+## 5. Internal Contractors
+
+Your Company may allow employees and contractors to access and use the Software solely on behalf of Your Company and solely for Your Company's Internal Business Use.
+
+Contractors do not receive any independent right to use the Software for themselves, their other clients, their own products, or any Third Party.
+
+Your Company is responsible for all use of the Software by its employees, contractors, agents, and representatives.
+
+## 6. Your Data and Application-Specific Work
+
+As between You and the Licensor, You own Your Company's data, records, content, prompts, business logic, customer records, internal workflows, and application-specific code that You independently create using the Software.
+
+These terms do not give the Licensor ownership of Your Company's data or independently created application-specific business content.
+
+However, ownership of Your Company's data or application-specific work does not give You the right to distribute, resell, white-label, host, or commercially exploit the Software or any portion of the Software except as allowed by these terms or a Commercial License.
+
+## 7. Prohibited Uses
+
+You may not do any of the following without a Commercial License:
+
+1. Sell, resell, sublicense, rent, lease, lend, transfer, assign, publish, or distribute the Software.
+2. Offer the Software, or any modified version of the Software, to Third Parties as software, infrastructure, a framework, a platform, a service, or a hosted product.
+3. Offer the Software as SaaS, PaaS, IaaS, framework-as-a-service, backend-as-a-service, workflow-as-a-service, automation-as-a-service, AI-agent platform, managed service, or similar commercial service.
+4. White-label, private-label, rebrand, or remove Spine Framework identity from the Software in order to provide it to Third Parties.
+5. Embed, bundle, package, or include the Software in any product, service, appliance, marketplace offering, application pack, starter kit, template library, SDK, CLI, distribution, or managed implementation made available to Third Parties.
+6. Use the Software to operate, power, support, or provide a product or service for Third Parties where those Third Parties receive access to the Software or to functionality substantially provided by the Software.
+7. Use the Software to build, operate, or improve a competing framework, platform, marketplace, application generator, agentic software infrastructure product, or commercial development infrastructure product.
+8. Provide implementation, consulting, hosting, support, customization, training, migration, or managed services for the Software to Third Parties as a paid or commercial offering, except as expressly authorized by the Licensor.
+9. Remove, alter, obscure, or bypass copyright notices, license notices, attribution, trademarks, branding, license keys, license checks, usage limits, or technical protection measures included in the Software.
+10. Use the Software in violation of law, regulation, third-party rights, or these terms.
+
+## 8. Examples of Permitted Use
+
+The following are permitted under this license, provided they are solely for Internal Business Use:
+
+1. A company installs Spine Framework to build its own internal CRM.
+2. A company uses Spine Framework to operate an internal customer support portal for its own support team and its own customers.
+3. A company modifies Spine Framework for its internal workflows, roles, permissions, automations, pipelines, and integrations.
+4. A company lets its employees and authorized contractors configure, maintain, and support its internal Spine Framework installation.
+5. A company creates internal dashboards, agents, knowledge bases, audit trails, and operational tools on top of Spine Framework.
+
+## 9. Examples Requiring a Commercial License
+
+The following are not permitted under this license and require a Commercial License:
+
+1. Selling Spine Framework or a modified version of Spine Framework.
+2. Offering Spine Framework as a hosted SaaS product.
+3. Offering a white-labeled application built on Spine Framework to customers.
+4. Packaging Spine Framework into a commercial starter kit, template, marketplace app, agency offering, or developer platform.
+5. Running Spine Framework for multiple clients as a managed service provider, agency, consultant, systems integrator, or outsourcing firm.
+6. Embedding Spine Framework into a product sold to customers.
+7. Forking Spine Framework to launch a competing framework, backend, app platform, AI-agent platform, or development infrastructure product.
+8. Publishing modified Spine Framework source code to a public repository.
+9. Giving a customer, client, partner, reseller, or affiliate a copy of Spine Framework.
+
+## 10. Distribution
+
+You may not distribute the Software, modified versions of the Software, or works based on the Software to any Third Party except as expressly permitted by these terms or a Commercial License.
+
+You may share copies of the Software with employees and contractors of Your Company only as necessary for Internal Business Use and only if they are bound by obligations consistent with these terms.
+
+Any copy of the Software must include this license and all Required Notices.
+
+## 11. Trademarks
+
+This license does not grant You any right to use the Licensor's names, trademarks, service marks, logos, product names, domain names, or branding except as necessary to identify the Software for Internal Business Use.
+
+You may not use Spine Framework branding in a way that suggests sponsorship, endorsement, partnership, certification, resale authorization, or commercial authorization without written permission from the Licensor.
+
+## 12. Patent License
+
+The Licensor grants You a patent license for the Software that covers patent claims the Licensor can license, or later becomes able to license, that You would infringe by using the Software as permitted by these terms.
+
+## 13. Patent Defense
+
+If You make any written claim that the Software infringes or contributes to infringement of any patent, Your patent license for the Software ends immediately.
+
+If Your Company makes such a claim, Your Company's patent license ends immediately.
+
+## 14. Fair Use and Other Legal Rights
+
+You may have fair use, fair dealing, or other rights under applicable law. These terms do not limit rights that the law does not allow these terms to limit.
+
+## 15. No Other Rights
+
+These terms do not allow You to sublicense, transfer, assign, or delegate any license granted under these terms except as expressly allowed here.
+
+These terms do not prevent the Licensor from granting licenses to anyone else.
+
+These terms do not imply any license other than the licenses expressly granted here.
+
+All rights not expressly granted are reserved by the Licensor.
+
+## 16. Violations and Cure
+
+The first time You are notified in writing that You have violated these terms, or done anything with the Software not covered by these terms, Your licenses can continue if You:
+
+1. come into full compliance with these terms;
+2. take practical steps to correct past violations; and
+3. complete both within 32 days of receiving written notice.
+
+If You do not satisfy those requirements, all licenses granted to You under these terms end immediately.
+
+For any later violation, all licenses granted to You under these terms end immediately without any cure period.
+
+## 17. Termination
+
+When Your licenses end, You must stop all use of the Software and destroy all copies of the Software in Your possession or control, except copies You are legally required to retain for archival, compliance, or legal purposes.
+
+Sections concerning ownership, prohibited uses, trademarks, patent defense, no other rights, violations, termination, no warranty, limitation of liability, and general terms survive termination.
+
+## 18. No Warranty
+
+As far as the law allows, the Software is provided as is and as available, without any warranty or condition, express or implied.
+
+The Licensor disclaims all warranties and conditions, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, security, and quiet enjoyment.
+
+## 19. Limitation of Liability
+
+As far as the law allows, the Licensor will not be liable to You for any indirect, incidental, special, consequential, exemplary, punitive, or other damages arising out of these terms or the Software.
+
+As far as the law allows, the Licensor will not be liable for lost profits, lost revenue, lost savings, lost data, business interruption, security incidents, procurement of substitute services, or loss of goodwill.
+
+The Licensor's total liability arising out of these terms or the Software will not exceed the amount You paid the Licensor for the Software during the 12 months before the event giving rise to liability, or USD $100 if You paid nothing.
+
+## 20. Commercial Licensing
+
+Rights not granted under this license may be available under a separate Commercial License from the Licensor.
+
+A Commercial License is required for resale, redistribution, SaaS, managed services, white-label use, OEM use, marketplace distribution, partner use, commercial hosting, commercial support offerings, or any use outside Internal Business Use.
+
+To request commercial rights, contact:
+
+ - spine-framework.com
+ - webmaster@spine-framework.com
+
+## 21. License Updates
+
+The Licensor may publish updated versions of this license from time to time.
+
+Each release, package, download, or copy of the Software is governed by the license terms included with that release, package, download, or copy, unless You and the Licensor have signed a separate written agreement.
+
+Updated license terms apply only to future releases, downloads, packages, updates, upgrades, patches, hosted access, or other versions of the Software made available after the updated terms are published.
+
+The Licensor may require acceptance of updated license terms as a condition of receiving or using future releases, updates, hosted services, commercial features, support, documentation, marketplace access, license keys, portals, application packs, or other Spine Framework services.
+
+Nothing in this section gives You rights to continue using future versions of the Software under earlier license terms.
+
+## 22. General Terms
+
+If any part of these terms is held unenforceable, the rest remains in effect as far as the law allows.
+
+Failure by the Licensor to enforce any term is not a waiver.
+
+Any waiver must be in writing and signed by the Licensor.
+
+These terms are the entire license terms for the Software unless You and the Licensor have signed a separate written agreement.
+
+## 23. Plain-English Summary
+
+This summary is not part of the legal license.
+
+You may use Spine Framework inside your own company for your own internal business operations.
+
+You may modify Spine Framework for your own internal use.
+
+You may let your employees and contractors work on your internal Spine Framework installation.
+
+You may not sell it, redistribute it, white-label it, host it for others, offer it as SaaS, package it into another product, use it as a managed service offering, or use it to build a competing framework without a separate commercial license.
+
+Future versions, updates, services, support, portals, packs, license keys, and commercial features may require acceptance of updated terms.
+
+Spine Framework is source-available. It is not open source.

package/README.md

@@ -1,26 +1,239 @@
-# spine-framework-portal
+# Spine Framework Customer Portal
 
-Customer self-service portal app for Spine Framework.
+A self-service portal for customers to access tickets, knowledge base, courses, and community built on the Spine Framework.
+
+## Overview
+
+Customer Portal provides a comprehensive self-service experience for your customers:
+
+- **Tickets** - Submit and track support requests
+- **Knowledge Base** - Browse articles and documentation
+- **Courses** - Access learning content and lessons
+- **Community** - Join discussions and connect with other users
+- **Marketplace** - Discover apps and integrations
 
 ## Installation
 
-```bash
-npm install spine-framework-portal
+### Prerequisites
+
+- Spine Framework installed
+- Node.js 18+ 
+- PostgreSQL database
+- Supabase project (for database and auth)
+
+### Setup
+
+1. **Install the package**:
+   ```bash
+   npm install spine-framework-portal
+   ```
+
+2. **Configure the database**:
+   See [docs/configuration.md](custom/apps/customer-portal/docs/configuration.md) for complete database setup instructions.
+
+3. **Install the app**:
+   ```bash
+   npx spine install-app customer-portal
+   ```
+
+## Configuration
+
+### Database Setup
+
+Customer Portal requires specific database tables and configurations:
+
+```sql
+-- Insert Customer Portal app
+INSERT INTO public.apps (
+  slug, name, description, route_prefix, renderer, 
+  required_roles, nav_items, is_active, is_public, auth_required
+) VALUES (
+  'customer-portal', 'Customer Portal', 
+  'Self-service portal for customers to access tickets, knowledge base, courses, and community',
+  '/portal', 'custom', '["member"]', 
+  -- nav_items JSON from manifest.json
+  true, true, true
+);
+
+-- Install for your account
+INSERT INTO public.app_installations (account_id, app_slug, is_enabled)
+VALUES ('your-account-id', 'customer-portal', true);
 ```
 
-## Usage
+### Route Configuration
+
+By default, Customer Portal serves from `/portal`. To serve from root:
 
-```bash
-npx spine-framework install-app customer-portal
+```sql
+UPDATE public.apps SET route_prefix = '/' WHERE slug = 'customer-portal';
 ```
 
+See [docs/configuration.md](custom/apps/customer-portal/docs/configuration.md) for detailed configuration options.
+
 ## Features
 
-- Community discussion and Q&A
-- Course and lesson content delivery
-- Support ticket submission and tracking
-- Knowledge base article access
+### Tickets
+- Submit new support requests
+- Track ticket status and progress
+- View ticket history and communications
+- AI-powered triage and routing
+
+### Knowledge Base
+- Browse articles and documentation
+- Search functionality with AI-powered results
+- Category and tag organization
+- Article ratings and feedback
+
+### Courses
+- Access structured learning content
+- Track progress and completion
+- Interactive lessons and quizzes
+- Certificates and achievements
+
+### Community
+- Join discussion forums
+- Ask questions and share experiences
+- Connect with other users
+- Community moderation
+
+### Marketplace
+- Discover apps and integrations
+- Browse plugins and extensions
+- Installation and configuration guides
+- User reviews and ratings
+
+## Development
+
+### Project Structure
+
+```
+custom/apps/customer-portal/
+├── index.tsx              # Main app component
+├── manifest.json          # App configuration
+├── components/            # Reusable components
+│   ├── PortalHeader.tsx   # Navigation header
+│   └── PortalFooter.tsx   # Footer component
+├── pages/                 # Page components
+│   ├── HomePage.tsx       # Dashboard/landing page
+│   ├── TicketsPage.tsx    # Ticket management
+│   ├── KnowledgePage.tsx  # Knowledge base
+│   ├── CoursesPage.tsx    # Course listing
+│   ├── CommunityPage.tsx  # Community forums
+│   └── MarketplacePage.tsx # App marketplace
+├── hooks/                # Custom React hooks
+│   ├── useTickets.ts     # Ticket management
+│   ├── useKBArticles.ts  # Knowledge base
+│   ├── useCourses.ts     # Course data
+│   └── useCommunity.ts   # Community features
+├── config/               # Configuration files
+├── seed/                 # Seed data
+├── functions/            # Serverless functions
+├── migrations/           # Database migrations
+└── docs/                 # Documentation
+```
+
+### Prefix-Aware Routing
+
+Customer Portal uses prefix-aware routing that automatically adapts to the configured `route_prefix`:
+
+```typescript
+// Automatically works for both /portal and / serving
+const base = app.route_prefix === '/' ? '' : (app.route_prefix || '')
+const NavLink to={`${base}${path}`}
+```
+
+### Customization
+
+1. **Branding**: Update `PortalHeader.tsx` and `PortalFooter.tsx`
+2. **Features**: Modify `manifest.json` routes and nav_items
+3. **Workflows**: Add custom functions in `functions/`
+4. **Data**: Extend with custom migrations in `migrations/`
+
+## Deployment
+
+### Subdirectory Deployment (Default)
+
+- Access: `https://yourdomain.com/portal`
+- Safe for multi-app deployments
+- Default configuration
+
+### Root Deployment
+
+- Access: `https://yourdomain.com/`
+- Set `route_prefix: "/"` in database
+- For dedicated customer portal deployments
+
+## Authentication & Authorization
+
+Customer Portal requires users to have the `member` role:
+
+```sql
+-- Create member role
+INSERT INTO public.roles (slug, name, description) 
+VALUES ('member', 'Member', 'Can access customer portal features');
+
+-- Assign to users
+INSERT INTO public.people (account_id, user_id, role_id)
+VALUES ('account-id', 'user-id', (SELECT id FROM roles WHERE slug = 'member'));
+```
+
+### Authentication Flow
+
+1. **Public Access**: Landing page visible without login
+2. **Authentication Required**: Users must sign in to access features
+3. **Role-Based Access**: Only users with `member` role can use the portal
+
+## Required Dependencies
+
+Customer Portal requires these Spine Framework types:
+
+- `support_ticket` - For ticket management
+- `kb_article` - For knowledge base articles
+- `course_lesson` - For course content
+- `community_post` - For community discussions
+
+Ensure these types exist in your `types` table or install appropriate seed data.
+
+## API Integration
+
+Customer Portal integrates with Spine Framework APIs:
+
+- `/api/apps?action=list` - App discovery
+- `/.netlify/functions/admin-data` - Data management
+- `/.netlify/functions/custom_support-triage` - AI triage
+- `/.netlify/functions/ai-agents` - AI features
+- Custom functions in `functions/` directory
+
+## Feature Configuration
+
+Control feature availability via the `config` field in the apps table:
+
+```json
+{
+  "features": {
+    "tickets": true,
+    "kb": true, 
+    "courses": true,
+    "community": true,
+    "marketplace": false
+  }
+}
+```
+
+## Support
+
+- **Documentation**: [docs/configuration.md](custom/apps/customer-portal/docs/configuration.md)
+- **Issues**: Report via your Spine Framework support channel
+- **Community**: Join the Spine Framework community
 
 ## License
 
-MIT
+This package is licensed under the [Spine Framework Internal Use License](LICENSE.md).
+
+- ✅ Free for internal business use
+- ❌ Commercial redistribution requires separate license
+- 📞 Contact: spine-framework.com for commercial licensing
+
+## Version History
+
+See [manifest.json](custom/apps/customer-portal/manifest.json) for version information and changelog.

package/custom/apps/customer-portal/LICENSE.md

@@ -0,0 +1,13 @@
+# Spine Framework Internal Use License 1.0.0
+
+**Source-available. Free for internal use. Commercial rights reserved.**
+
+Copyright © 2026 Dahl Ventures Inc. All rights reserved.
+
+This software is licensed under the Spine Framework Internal Use License 1.0.0.
+
+For full license terms, see: https://github.com/spine-framework/spine-framework/blob/main/LICENSE.md
+
+**Summary:** You may use this software for internal business use only. Commercial use, resale, SaaS offering, white-labeling, and distribution require a separate Commercial License.
+
+Contact: webmaster@spine-framework.com

package/custom/apps/customer-portal/README.md

@@ -0,0 +1,26 @@
+# spine-framework-portal
+
+Customer self-service portal app for Spine Framework.
+
+## Installation
+
+```bash
+npm install spine-framework-portal
+```
+
+## Usage
+
+```bash
+npx spine-framework install-app customer-portal
+```
+
+## Features
+
+- Community discussion and Q&A
+- Course and lesson content delivery
+- Support ticket submission and tracking
+- Knowledge base article access
+
+## License
+
+MIT

package/{components → custom/apps/customer-portal/components}/PortalHeader.tsx

@@ -2,6 +2,7 @@ import { useState } from 'react'
 import { NavLink, useNavigate } from 'react-router-dom'
 import { Ticket, Users, BookOpen, GraduationCap, Store, LayoutGrid, User, LogOut, Save } from 'lucide-react'
 import { useAuth } from '@core/contexts/AuthContext'
+import { useCurrentApp } from '@core/contexts/AppContext'
 import { Button } from '@core/components/ui/button'
 import { Avatar, AvatarFallback } from '@core/components/ui/avatar'
 import { Dialog, DialogContent, DialogHeader, DialogTitle, DialogFooter } from '@core/components/ui/dialog'
@@ -10,19 +11,23 @@ import { Label } from '@core/components/ui/label'
 import { Separator } from '@core/components/ui/separator'
 
 const NAV_ITEMS = [
-  { label: 'Tickets',        path: '/portal/tickets',     icon: Ticket },
-  { label: 'Knowledge Base', path: '/portal/kb',          icon: BookOpen },
-  { label: 'Courses',        path: '/portal/courses',     icon: GraduationCap },
-  { label: 'Community',      path: '/portal/community',   icon: Users },
-  { label: 'Marketplace',    path: '/portal/marketplace', icon: Store },
+  { label: 'Tickets',        path: '/tickets',     icon: Ticket },
+  { label: 'Knowledge Base', path: '/kb',          icon: BookOpen },
+  { label: 'Courses',        path: '/courses',     icon: GraduationCap },
+  { label: 'Community',      path: '/community',   icon: Users },
+  { label: 'Marketplace',    path: '/marketplace', icon: Store },
 ]
 
 export function PortalHeader() {
   const { user, logout } = useAuth()
+  const app = useCurrentApp()
   const navigate = useNavigate()
   const [accountOpen, setAccountOpen] = useState(false)
   const [displayName, setDisplayName] = useState(user?.full_name || user?.email?.split('@')[0] || '')
 
+  // Normalize route_prefix: '/' → '' so paths are /, /tickets, /kb, etc.
+  const base = app.route_prefix === '/' ? '' : (app.route_prefix || '')
+
   const initials = (displayName || user?.email || 'U')
     .split(' ')
     .map((w: string) => w[0])
@@ -43,7 +48,7 @@ export function PortalHeader() {
     <>
       <header className="sticky top-0 z-50 bg-background border-b border-border shadow-sm">
         <div className="flex items-center h-14 px-6 gap-6">
-          <NavLink to="/portal" className="flex items-center gap-2 shrink-0 text-foreground hover:text-primary transition-colors">
+          <NavLink to={`${base}/`} className="flex items-center gap-2 shrink-0 text-foreground hover:text-primary transition-colors">
             <LayoutGrid size={18} className="text-primary" />
             <span className="font-semibold tracking-tight text-sm">Customer Portal</span>
           </NavLink>
@@ -52,7 +57,7 @@ export function PortalHeader() {
             {NAV_ITEMS.map(({ label, path, icon: Icon }) => (
               <NavLink
                 key={path}
-                to={path}
+                to={`${base}${path}`}
                 className={({ isActive }) =>
                   [
                     'flex items-center gap-1.5 px-3 py-1.5 rounded-md text-sm font-medium transition-colors',