spine-framework-cortex 0.1.6 → 0.1.7
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/package.json +1 -1
- package/seed/types.json +54 -0
package/package.json
CHANGED
package/seed/types.json
CHANGED
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@@ -777,5 +777,59 @@
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777
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"functionality": null
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778
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},
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"validation_schema": {}
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780
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+
},
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781
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{
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"kind": "item",
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"slug": "support_ticket",
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"name": "Support Ticket",
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"description": "Customer support request or issue",
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"icon": "ticket",
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"color": "#F59E0B",
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"ownership": "tenant",
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"is_active": true,
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"design_schema": {
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"fields": {
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"title": { "data_type": "text", "label": "Title", "required": true, "permissions": { "system_admin": ["read", "write"], "support": ["read", "write"], "member": ["read", "write"] } },
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"description": { "data_type": "richtext", "label": "Description", "required": true, "permissions": { "system_admin": ["read", "write"], "support": ["read", "write"], "member": ["read", "write"] } },
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"status": { "data_type": "select", "label": "Status", "required": true, "options": [{"label": "Open", "value": "open"}, {"label": "In Progress", "value": "in_progress"}, {"label": "Resolved", "value": "resolved"}, {"label": "Closed", "value": "closed"}], "permissions": { "system_admin": ["read", "write"], "support": ["read", "write"], "member": ["read"] } },
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"priority": { "data_type": "select", "label": "Priority", "required": false, "options": [{"label": "Low", "value": "low"}, {"label": "Medium", "value": "medium"}, {"label": "High", "value": "high"}, {"label": "Urgent", "value": "urgent"}], "permissions": { "system_admin": ["read", "write"], "support": ["read", "write"], "member": ["read"] } },
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"channel": { "data_type": "select", "label": "Channel", "required": false, "options": [{"label": "Email", "value": "email"}, {"label": "Chat", "value": "chat"}, {"label": "Portal", "value": "portal"}, {"label": "Phone", "value": "phone"}], "permissions": { "system_admin": ["read", "write"], "support": ["read", "write"], "member": ["read"] } },
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"assignee_id": { "data_type": "uuid", "label": "Assigned To", "required": false, "permissions": { "system_admin": ["read", "write"], "support": ["read", "write"], "member": ["read"] } },
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"resolved_at": { "data_type": "datetime", "label": "Resolved At", "required": false, "permissions": { "system_admin": ["read", "write"], "support": ["read", "write"], "member": ["read"] } },
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"satisfaction_score": { "data_type": "number", "label": "Satisfaction Score", "required": false, "validation": { "min": 1, "max": 5 }, "permissions": { "system_admin": ["read", "write"], "support": ["read"], "member": ["read", "write"] } }
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800
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},
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"views": {
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"default_list": {
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"type": "list",
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"display": "table",
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"label": "Support Tickets",
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"fields": {
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"title": { "sortable": true, "display_type": "text" },
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"status": { "sortable": true, "display_type": "badge" },
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"priority": { "sortable": true, "display_type": "badge" },
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"channel": { "sortable": false, "display_type": "badge" }
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},
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"default_sort": { "field": "created_at", "direction": "desc" }
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},
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"default_detail": {
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"type": "detail",
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"label": "Support Ticket",
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"sections": [
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{ "title": "Ticket", "fields": { "title": { "display_type": "input" }, "description": { "display_type": "richtext" }, "status": { "display_type": "select" }, "priority": { "display_type": "select" } } },
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{ "title": "Assignment", "fields": { "assignee_id": { "display_type": "text" }, "channel": { "display_type": "select" }, "resolved_at": { "display_type": "timestamp" } } },
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{ "title": "Feedback", "fields": { "satisfaction_score": { "display_type": "number" } } }
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]
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}
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},
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"record_permissions": { "system_admin": ["create", "read", "update", "delete"], "support": ["create", "read", "update"], "member": ["create", "read"] },
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"functionality": null
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},
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"validation_schema": {
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"fields": {
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"title": { "data_type": "text", "required": true },
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"description": { "data_type": "richtext", "required": true },
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"status": { "data_type": "text", "required": true }
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}
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}
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}
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]
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