snow-flow 8.37.25 → 8.37.27
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +127 -906
- package/dist/cli/auth.d.ts.map +1 -1
- package/dist/cli/auth.js +10 -73
- package/dist/cli/auth.js.map +1 -1
- package/dist/cli.d.ts.map +1 -1
- package/dist/cli.js +7 -11
- package/dist/cli.js.map +1 -1
- package/dist/utils/auto-update-snow-code.d.ts +28 -9
- package/dist/utils/auto-update-snow-code.d.ts.map +1 -1
- package/dist/utils/auto-update-snow-code.js +195 -176
- package/dist/utils/auto-update-snow-code.js.map +1 -1
- package/dist/utils/config-cache.d.ts +50 -0
- package/dist/utils/config-cache.d.ts.map +1 -0
- package/dist/utils/config-cache.js +153 -0
- package/dist/utils/config-cache.js.map +1 -0
- package/package.json +1 -1
package/README.md
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#
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# Snow-Flow
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**
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**The Free ServiceNow Build Agent Alternative**
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[](https://www.npmjs.com/package/snow-flow)
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[](https://www.elastic.co/licensing/elastic-license)
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[](https://github.com/groeimetai/snow-flow)
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**
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**Built by developers, for developers.** Snow-Flow is an open-source ServiceNow development platform with 410+ MCP tools. Use any AI model you want - Claude, GPT-4, Gemini, Llama, or run completely free with Ollama.
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---
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##
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Snow-Flow transforms ServiceNow development into a **conversational experience**. Instead of clicking through ServiceNow's web interface, you develop through natural conversation with your AI coding assistant using **any LLM provider** you prefer.
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### The Problem
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Traditional ServiceNow development means:
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- ❌ Manual navigation through complex web UIs
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- ❌ Context switching between modules
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- ❌ Repetitive clicking and form filling
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- ❌ Limited to browser-based development
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- ❌ Locked into specific AI providers
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### The Solution
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Snow-Flow provides:
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- ✅ **Conversational Development**: Build through natural language
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- ✅ **413 ServiceNow Tools**: Complete API coverage via 2 unified MCP servers
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- ✅ **75+ LLM Providers**: Claude, GPT-4o, Gemini, Llama, Mistral, DeepSeek, Groq, or ANY provider via SnowCode
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- ✅ **100% Free Option**: Ollama, LM Studio, Jan - run models locally offline
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- ✅ **Local Development**: Pull artifacts to local files, edit with native tools
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- ✅ **Local ML Training**: TensorFlow.js neural networks (runs locally, trains on ServiceNow data)
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- ✅ **Universal Compatibility**: Works with SnowCode, Claude Code, Cursor, Windsurf, Continue.dev, Cline
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---
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## 🚀 Quick Start (3 Minutes)
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### Installation
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## Get Started in 60 Seconds
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```bash
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# Install
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# Install
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npm install -g snow-flow
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# Initialize
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# Initialize (creates config files)
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snow-flow init
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```
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Snow-Flow will automatically:
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- ✅ Detect and install SnowCode (recommended AI coding platform)
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- ✅ Generate configuration files (`.env`, `.snow-code/config.json`)
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- ✅ Set up 2 MCP servers with 413 ServiceNow tools
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- ✅ Create documentation (`AGENTS.md`, `README.md`)
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### Configuration
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```bash
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# Edit .env file with your credentials
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vi .env
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```
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**Required settings:**
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```bash
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# ServiceNow OAuth
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SNOW_INSTANCE=your-instance.service-now.com
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SNOW_CLIENT_ID=your-client-id
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SNOW_CLIENT_SECRET=your-client-secret
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# Choose ONE LLM provider
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DEFAULT_LLM_PROVIDER=anthropic # or openai, google, ollama, etc.
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# Option 1: Claude Pro/Max (leave API key empty)
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ANTHROPIC_API_KEY=
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# Option 2: Pay-per-use API
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ANTHROPIC_API_KEY=sk-ant-your-key
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# Option 3: Free local (Ollama)
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DEFAULT_LLM_PROVIDER=ollama
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OLLAMA_BASE_URL=http://localhost:11434
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DEFAULT_OLLAMA_MODEL=llama3.3
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```
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```bash
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# One command authenticates EVERYTHING
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# Authenticate (ServiceNow + optional enterprise services)
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snow-flow auth login
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```
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3. **ServiceNow**: Browser opens for OAuth authentication
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4. **Done**: You're ready to develop!
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# Start building
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snow-flow swarm "create an incident dashboard widget"
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```
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That's it. You're now developing ServiceNow through conversation.
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---
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## Why Snow-Flow?
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- ✅ Use `"environment"` (not `"env"`) in `snow-code-config.json`
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- ✅ Run `npm run build` to create `dist/` directory
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- ✅ Verify MCP servers load when SnowCode starts
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- ✅ Test tools actually execute (not just show code snippets)
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### vs ServiceNow Build Agent
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| | Snow-Flow | ServiceNow Build Agent |
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| **Price** | **Free** (open source) | $100-200/user/month + Pro Plus license |
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| **AI Model** | **Any** - Claude, GPT-4, Gemini, Llama, Ollama | NowLLM only (locked in) |
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| **Development** | **Local IDE** - VS Code, Cursor, terminal | Browser-based Studio only |
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| **Enterprise Tools** | **Jira, Azure DevOps, Confluence** | ServiceNow ecosystem only |
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| **Open Source** | **Yes** | No |
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# Use Snow-Flow swarm for any ServiceNow task
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snow-flow swarm "create incident dashboard widget with real-time charts"
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### What You Get
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- **410+ MCP Tools** - Complete ServiceNow API coverage
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- **Any LLM Provider** - Claude, GPT-4, Gemini, Mistral, DeepSeek, Groq, or free local models
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- **Local Development** - Pull artifacts to local files, edit with your favorite IDE
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- **Enterprise Integrations** - Jira, Azure DevOps, Confluence (paid tier)
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- **ES5 Validation** - Catches Rhino engine errors before deployment
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- **Update Set Management** - Automatic change tracking
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---
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##
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## How It Works
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Snow-Flow
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Snow-Flow uses the Model Context Protocol (MCP) to give AI models direct access to ServiceNow. When you say "create an incident dashboard", the AI:
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| **🚀 Premium Cloud** | Claude (Anthropic), GPT-4o (OpenAI), Gemini (Google) | $10-100/mo | Best quality, production use |
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| **💰 Cost-Effective** | Claude Haiku, GPT-4o-mini, Gemini Flash | $1-20/mo | High volume, simple tasks |
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| **🆓 100% Free Local** | Ollama, LM Studio, Jan, LocalAI | $0 | Offline, privacy, unlimited use |
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| **⚡ Specialized** | DeepSeek (coding), Perplexity (research), Groq (speed) | $5-50/mo | Specific use cases |
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| **🏢 Enterprise** | Azure OpenAI, AWS Bedrock, GCP Vertex AI | Custom | Enterprise compliance |
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### 🔓 Full Provider List (75+)
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**Via SnowCode + Models.dev:**
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- **Anthropic**: Claude Sonnet 4.5, Claude Haiku 4.5, Claude Opus 4.1
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- **OpenAI**: GPT-5, GPT-4o, GPT-4o-mini
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- **Google**: Gemini 2.0 Flash, Gemini 2.5 Pro, Gemini 2.5 Flash
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- **Meta**: Llama 3.3 (8B, 70B), Llama 3.2, Llama 3.1 (405B)
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- **Mistral AI**: Mistral Large, Mistral Medium, Mistral Small, Codestral
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- **Cohere**: Command R, Command R+
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- **DeepSeek**: DeepSeek Coder, DeepSeek Chat
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- **Groq**: Ultra-fast inference for Llama, Mixtral, Gemma
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- **Perplexity**: Web search-enabled models
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- **OpenRouter**: 200+ models aggregator
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- **Local Models**: Ollama, LM Studio, Jan, LocalAI, vLLM
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- **Enterprise**: Azure OpenAI, AWS Bedrock, GCP Vertex AI
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- **+ 60 more providers!** See [Models.dev](https://models.dev) for complete list
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### 💡 Quick Setup Examples
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**Claude Pro/Max (No API key needed):**
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```bash
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# .env
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DEFAULT_LLM_PROVIDER=anthropic
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ANTHROPIC_API_KEY= # Leave empty!
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1. Creates an Update Set to track changes
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2. Builds the widget (HTML, client script, server script)
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3. Deploys to your ServiceNow instance
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4. Validates ES5 compliance and widget coherence
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snow-flow auth login # Opens browser automatically
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```
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All through natural conversation.
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**OpenAI GPT-4o:**
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```bash
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#
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OPENAI_API_KEY=sk-... # From platform.openai.com
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```
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# Create widgets
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snow-flow swarm "create incident dashboard with priority charts and SLA timers"
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# Install Ollama
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curl -fsSL https://ollama.com/install.sh | sh
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ollama pull llama3.3
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# Build automation
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snow-flow swarm "create business rule to auto-assign incidents by category"
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```
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# Query data
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snow-flow swarm "show me all P1 incidents from last week"
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# Any OpenAI-compatible endpoint works!
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DEFAULT_LLM_PROVIDER=openai-compatible
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OPENAI_BASE_URL=https://your-endpoint.com/v1
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OPENAI_API_KEY=your-key
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# Complex workflows
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snow-flow swarm "analyze incident patterns and create a knowledge article with recommendations"
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```
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### 🎯 Recommendations by Use Case
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| Use Case | Recommended Provider | Why |
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| **Production ServiceNow Development** | Claude Sonnet 4.5 | Best reasoning, ServiceNow knowledge |
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| **Cost-Optimized Development** | GPT-4o-mini or Claude Haiku 4.5 | 10x cheaper, good quality |
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| **Offline/Private Development** | Ollama (Llama 3.3) | 100% free, runs locally |
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| **Code Generation Focus** | DeepSeek Coder | Specialized for coding |
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| **Large Context (200K+ tokens)** | Gemini 2.5 Pro | 2M token context |
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| **Ultra-Fast Prototyping** | Groq (Llama 3.3/Mixtral) | 800+ tokens/sec |
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**💡 Pro Tip:** Mix providers! Use cheap models for testing, expensive models for complex widgets.
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Snow-Flow uses OAuth 2.0 with localhost callback for secure ServiceNow access:
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### Step 1: Create OAuth Application in ServiceNow
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1. **Log into ServiceNow** as administrator
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2. **Navigate to:** System OAuth → Application Registry
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3. **Click:** New → "Create an OAuth API endpoint for external clients"
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4. **Configure the following fields:**
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- **Name:** `Snow-Flow Integration`
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- **Redirect URL:** `http://localhost:3005/callback` ⚠️ **CRITICAL: Must be exactly this!**
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- **Refresh Token Lifespan:** `0` (unlimited)
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- **Access Token Lifespan:** `1800` (30 minutes)
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5. **Save** the application
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6. **Copy** the generated Client ID and Client Secret
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## Configuration
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### ServiceNow OAuth Setup
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1. In ServiceNow: **System OAuth → Application Registry → New**
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2. Create OAuth endpoint with:
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- **Redirect URL**: `http://localhost:3005/callback`
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- **Refresh Token Lifespan**: `0` (unlimited)
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3. Copy Client ID and Secret to `.env`:
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SNOW_INSTANCE=your-instance.service-now.com
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SNOW_CLIENT_SECRET=your-client-secret
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```
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### Step 3: Authenticate
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```bash
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snow-flow auth login
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```
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**What happens:**
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1. Snow-Flow starts a temporary localhost server on port 3005
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2. Your browser opens automatically to ServiceNow's OAuth page
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3. You click "Allow" to authorize Snow-Flow
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4. **Choose one option:**
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- **Option A (Automatic):** Browser redirects back to localhost automatically
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- **Option B (Manual):** Copy the callback URL from browser and paste it in the terminal
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5. Snow-Flow exchanges the code for access tokens
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6. Done! All MCP servers are now authenticated
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**Manual URL paste option:**
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If the browser doesn't redirect automatically, or you prefer manual control:
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1. After clicking "Allow" in ServiceNow, your browser redirects to a URL like:
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```
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http://localhost:3005/callback?code=abc123&state=xyz789
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```
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2. Copy this ENTIRE URL from your browser address bar
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3. Paste it in the Snow-Flow terminal when prompted
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4. Snow-Flow will extract the code and complete authentication
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### ⚠️ Troubleshooting
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**Error: "Invalid redirect_uri"**
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This means the redirect URL in your ServiceNow OAuth application doesn't match. Fix it:
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1. Go to: System OAuth → Application Registry
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2. Find your Snow-Flow application (search for the Client ID)
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3. Edit the **Redirect URL** field
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4. Change it to: `http://localhost:3005/callback` (exactly this, no typos!)
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5. Save and try `snow-flow auth login` again
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**Error: "Port 3005 is already in use"**
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Another application is using port 3005. Fix it:
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1. Stop any application using port 3005
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2. Or change the port in `.env`:
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```bash
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SNOW_OAUTH_REDIRECT_PORT=3006
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```
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3. Update the redirect URL in ServiceNow to match the new port
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**Using in GitHub Codespaces or Remote Environments**
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-
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The localhost callback works automatically through port forwarding in:
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- ✅ GitHub Codespaces (automatic port forwarding)
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- ✅ VS Code Remote SSH (automatic port forwarding)
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- ✅ Local development (direct localhost access)
|
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|
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---
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|
-
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## 🔥 Core Features
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|
-
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### Conversational Development
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|
-
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|
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```bash
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# Create widgets through conversation
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|
-
snow-flow swarm "create incident dashboard with priority charts, SLA timers, and mobile-responsive design"
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# Automate data operations
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300
|
-
snow-flow swarm "create business rule to auto-assign incidents based on category and priority"
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-
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302
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# Train ML models conversationally
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-
snow-flow swarm "train incident classifier on last 6 months of data"
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-
```
|
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|
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### 413 ServiceNow Tools (2 MCP Servers)
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|
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**ServiceNow Unified Server (237+ tools):**
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- Complete CRUD operations on any table
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|
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- Widget deployment & validation
|
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- UI Builder components
|
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312
|
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- Business rules & client scripts
|
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313
|
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- UI actions & policies
|
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314
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- REST/SOAP integrations
|
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|
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- Security & compliance
|
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316
|
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- Native ServiceNow ML & predictive analytics integration
|
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317
|
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- Local artifact development
|
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318
|
-
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319
|
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**Snow-Flow Orchestration (176+ tools):**
|
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- Multi-agent coordination
|
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321
|
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- Local ML training (TensorFlow.js - runs on your machine)
|
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322
|
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- Memory management
|
|
323
|
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- Performance tracking
|
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324
|
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- Task orchestration
|
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325
|
-
|
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|
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### Local Development Bridge
|
|
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|
-
|
|
328
|
-
```bash
|
|
329
|
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# Pull ServiceNow artifacts to local files
|
|
330
|
-
snow_pull_artifact({ sys_id: 'widget_sys_id', table: 'sp_widget' })
|
|
331
|
-
|
|
332
|
-
# Edit locally with full AI coding assistant capabilities:
|
|
333
|
-
# - Multi-file search & replace
|
|
334
|
-
# - Advanced refactoring
|
|
335
|
-
# - Git integration
|
|
336
|
-
# - Native code navigation
|
|
337
|
-
|
|
338
|
-
# Push back with validation
|
|
339
|
-
snow_push_artifact({ sys_id: 'widget_sys_id' })
|
|
340
|
-
```
|
|
341
|
-
|
|
342
|
-
### Local ML Training (Alternative to ServiceNow PI)
|
|
343
|
-
|
|
344
|
-
**⚠️ Important:** ML training runs **locally on your machine**, not in ServiceNow. This is an alternative to ServiceNow's Predictive Intelligence (PI) license.
|
|
345
|
-
|
|
346
|
-
**How it works:**
|
|
347
|
-
```
|
|
348
|
-
1. Fetch data from ServiceNow via OAuth2 API
|
|
349
|
-
2. Train TensorFlow.js models locally (Node.js)
|
|
350
|
-
3. Models saved in .snow-flow/ml-models/
|
|
351
|
-
4. Make predictions locally
|
|
352
|
-
5. Write results back to ServiceNow via API
|
|
353
|
-
```
|
|
354
|
-
|
|
355
|
-
**Examples:**
|
|
356
|
-
```bash
|
|
357
|
-
# Incident classification with LSTM networks (fetches ~5000 incidents)
|
|
358
|
-
snow-flow swarm "train incident classifier on description and short_description fields"
|
|
359
|
-
|
|
360
|
-
# Change risk assessment (fetches historical changes)
|
|
361
|
-
snow-flow swarm "predict change risk for upcoming releases"
|
|
362
|
-
|
|
363
|
-
# Anomaly detection (fetches system metrics)
|
|
364
|
-
snow-flow swarm "detect anomalies in incident patterns"
|
|
95
|
+
SNOW_CLIENT_ID=your-client-id
|
|
96
|
+
SNOW_CLIENT_SECRET=your-client-secret
|
|
365
97
|
```
|
|
366
98
|
|
|
367
|
-
|
|
368
|
-
|
|
369
|
-
| Feature | ServiceNow PI (Licensed) | Snow-Flow Local ML (Free) |
|
|
370
|
-
|---------|--------------------------|----------------------------|
|
|
371
|
-
| **Runs Where** | Inside ServiceNow | Locally on your machine |
|
|
372
|
-
| **Cost** | $$$ License required | Free (no license) |
|
|
373
|
-
| **Training** | Automatic in ServiceNow | Manual via CLI |
|
|
374
|
-
| **Models** | Stored in ServiceNow | Stored in .snow-flow/ml-models |
|
|
375
|
-
| **Predictions** | Native in ServiceNow | Via custom API calls |
|
|
376
|
-
| **Import to PI** | N/A | ❌ Not possible |
|
|
377
|
-
| **Auto-retrain** | ✅ Yes | ❌ Manual |
|
|
378
|
-
| **Production Ready** | ✅ Yes | ⚠️ Experimental |
|
|
379
|
-
|
|
380
|
-
**Best For:**
|
|
381
|
-
- ✅ Development/testing without PI license
|
|
382
|
-
- ✅ One-off analyses and predictions
|
|
383
|
-
- ✅ Learning ML concepts with ServiceNow data
|
|
384
|
-
- ❌ Production deployments (use ServiceNow PI instead)
|
|
385
|
-
|
|
386
|
-
---
|
|
387
|
-
|
|
388
|
-
### Native ServiceNow PI Solution Builder
|
|
389
|
-
|
|
390
|
-
**🆕 Build Predictive Intelligence solutions conversationally!** Create, train, and activate production-ready ML models directly in ServiceNow through natural language.
|
|
99
|
+
### LLM Provider
|
|
391
100
|
|
|
392
|
-
|
|
101
|
+
Choose any provider:
|
|
393
102
|
|
|
394
|
-
**Complete Workflow:**
|
|
395
103
|
```bash
|
|
396
|
-
#
|
|
397
|
-
|
|
398
|
-
|
|
399
|
-
# 2. Train the model (runs in ServiceNow)
|
|
400
|
-
snow-flow swarm "train the incident category predictor solution"
|
|
401
|
-
|
|
402
|
-
# 3. Monitor training progress
|
|
403
|
-
snow-flow swarm "check training status of incident category predictor"
|
|
404
|
-
|
|
405
|
-
# 4. Activate for production use
|
|
406
|
-
snow-flow swarm "activate incident category predictor solution"
|
|
407
|
-
|
|
408
|
-
# 5. Make predictions
|
|
409
|
-
snow-flow swarm "predict category for incident INC0010001"
|
|
410
|
-
```
|
|
411
|
-
|
|
412
|
-
**Available PI Tools:**
|
|
413
|
-
- `snow_create_pi_solution` - Create solution definitions (classification, regression, similarity, clustering)
|
|
414
|
-
- `snow_train_pi_solution` - Trigger training (10-30 min in ServiceNow)
|
|
415
|
-
- `snow_monitor_pi_training` - Check training progress and metrics
|
|
416
|
-
- `snow_activate_pi_solution` - Activate for production predictions
|
|
417
|
-
- `snow_list_pi_solutions` - List all PI solutions with metrics
|
|
104
|
+
# Claude (recommended)
|
|
105
|
+
DEFAULT_LLM_PROVIDER=anthropic
|
|
106
|
+
ANTHROPIC_API_KEY=sk-ant-...
|
|
418
107
|
|
|
419
|
-
|
|
420
|
-
|
|
421
|
-
|
|
422
|
-
|
|
108
|
+
# Or Claude Pro/Max subscription (no API key needed)
|
|
109
|
+
DEFAULT_LLM_PROVIDER=anthropic
|
|
110
|
+
ANTHROPIC_API_KEY=
|
|
111
|
+
# Then run: snow-flow auth login (opens browser)
|
|
423
112
|
|
|
424
|
-
#
|
|
425
|
-
|
|
113
|
+
# GPT-4
|
|
114
|
+
DEFAULT_LLM_PROVIDER=openai
|
|
115
|
+
OPENAI_API_KEY=sk-...
|
|
426
116
|
|
|
427
|
-
#
|
|
428
|
-
|
|
117
|
+
# Gemini
|
|
118
|
+
DEFAULT_LLM_PROVIDER=google
|
|
119
|
+
GOOGLE_API_KEY=...
|
|
429
120
|
|
|
430
|
-
#
|
|
431
|
-
|
|
121
|
+
# 100% Free - Local Ollama
|
|
122
|
+
DEFAULT_LLM_PROVIDER=ollama
|
|
123
|
+
OLLAMA_BASE_URL=http://localhost:11434
|
|
124
|
+
DEFAULT_OLLAMA_MODEL=llama3.3
|
|
432
125
|
```
|
|
433
126
|
|
|
434
|
-
**Key Benefits:**
|
|
435
|
-
- ✅ **Native ServiceNow:** Models run directly in ServiceNow (no external dependencies)
|
|
436
|
-
- ✅ **Production Ready:** Fully integrated with ServiceNow workflows
|
|
437
|
-
- ✅ **Auto-retrain:** Automatic retraining on schedule
|
|
438
|
-
- ✅ **High Performance:** Enterprise-grade ML infrastructure
|
|
439
|
-
- ✅ **Conversational:** Build complex ML solutions through natural language
|
|
440
|
-
|
|
441
|
-
**Comparison:**
|
|
442
|
-
|
|
443
|
-
| Feature | Native PI Builder (NEW!) | Local ML Training |
|
|
444
|
-
|---------|-------------------------|-------------------|
|
|
445
|
-
| **Runs Where** | Inside ServiceNow | Locally on your machine |
|
|
446
|
-
| **License** | PI license required | Free (no license) |
|
|
447
|
-
| **Production** | ✅ Yes | ❌ Experimental only |
|
|
448
|
-
| **Auto-retrain** | ✅ Yes | ❌ Manual |
|
|
449
|
-
| **Integration** | ✅ Native | ⚠️ Via API |
|
|
450
|
-
| **Performance** | ⭐⭐⭐⭐⭐ | ⭐⭐⭐ |
|
|
451
|
-
| **Best For** | Production ML in ServiceNow | Dev/testing without license |
|
|
452
|
-
|
|
453
127
|
---
|
|
454
128
|
|
|
455
|
-
##
|
|
456
|
-
|
|
457
|
-
See how Snow-Flow's open, flexible approach compares to ServiceNow's proprietary AI solution:
|
|
458
|
-
|
|
459
|
-
| Feature | Snow-Flow / SnowCode | ServiceNow Build Agent |
|
|
460
|
-
|---------|---------------------|------------------------|
|
|
461
|
-
| **Pricing Model** | Open source + paid enterprise tiers | Proprietary, part of ServiceNow Pro Plus |
|
|
462
|
-
| **Base Cost** | €0 (open source) or €99/dev/month (enterprise) | €100-200/user/month + implementation fees (€150k-€4.5M) |
|
|
463
|
-
| **LLM Choice** | **Any LLM** (Claude, GPT-4, Gemini, Llama, Mistral, DeepSeek, local models) | NowLLM + optional Azure OpenAI |
|
|
464
|
-
| **Development Environment** | **Local + native IDEs** (VS Code, Cursor, Windsurf, terminal) | ServiceNow Studio only (browser-based) |
|
|
465
|
-
| **MCP Tools** | **439 tools** (395 open source + 44 enterprise) | N/A (proprietary API, no MCP) |
|
|
466
|
-
| **Target Users** | Professional developers + technical users | Citizen developers + process owners |
|
|
467
|
-
| **Enterprise Integrations** | **Jira, Azure DevOps, Confluence**, Process Mining, ML tools | ServiceNow ecosystem only |
|
|
468
|
-
| **ML Capabilities** | **TensorFlow.js neural networks** (local training) + Predictive Intelligence integration | RAG-based AI only |
|
|
469
|
-
| **Update Set Management** | **Automated tracking** with intelligent change detection | Manual/limited automated tracking |
|
|
470
|
-
| **ES5 Validation** | **Real-time Rhino checks** (prevents ES6+ syntax errors) | No specific ES5 support |
|
|
471
|
-
| **Open Source** | **Yes** (Elastic-2.0 license) | No (proprietary) |
|
|
472
|
-
| **White-label** | **Yes** (Enterprise tier) | No |
|
|
473
|
-
| **Multi-agent Orchestration** | **Yes** (Queen Agent + 6 specialized agents) | Limited agentic capabilities |
|
|
474
|
-
| **Seat-based Licensing** | **Developer + Stakeholder** roles with granular permissions | Per-user licensing only |
|
|
475
|
-
| **Deployment Options** | **Self-hosted** (local) or **Managed SaaS** (Cloud Run) | ServiceNow Cloud only |
|
|
476
|
-
| **Local Development** | **Yes** (pull artifacts to local files, edit with native tools) | No (browser-only) |
|
|
477
|
-
| **API Integration** | **REST, MCP, stdio** - works with any AI assistant | Proprietary ServiceNow APIs |
|
|
478
|
-
| **Process Mining** | **Included** (enterprise tier) - $100k+/year value | Separate expensive add-on |
|
|
479
|
-
| **Stakeholder Access** | **Free with developer seats** - read-only analytics & dashboards | Full developer license required for all users |
|
|
480
|
-
|
|
481
|
-
### Why Choose Snow-Flow?
|
|
482
|
-
|
|
483
|
-
- **Vendor Independence**: Not locked into ServiceNow's AI ecosystem - use any LLM provider
|
|
484
|
-
- **Cost Efficiency**: Free open-source option + affordable enterprise pricing (10-20x cheaper than ServiceNow)
|
|
485
|
-
- **Developer Experience**: Work in your preferred IDE with local development workflows
|
|
486
|
-
- **Enterprise Grade**: 439 tools, seat management, integrations, 99.9% SLA on managed infrastructure
|
|
487
|
-
- **Future-Proof**: Open standards (MCP), portable integrations, no vendor lock-in
|
|
129
|
+
## Enterprise Features
|
|
488
130
|
|
|
489
|
-
|
|
131
|
+
For teams that need external tool integrations:
|
|
490
132
|
|
|
491
|
-
|
|
133
|
+
### Jira Integration
|
|
134
|
+
- Sync stories/epics bidirectionally
|
|
135
|
+
- JQL queries from your AI assistant
|
|
136
|
+
- Automatic status updates
|
|
137
|
+
- Full workflow automation
|
|
492
138
|
|
|
493
|
-
###
|
|
494
|
-
|
|
495
|
-
|
|
496
|
-
-
|
|
497
|
-
- ML-powered trend analysis
|
|
498
|
-
- Interactive charts (Chart.js)
|
|
499
|
-
- Mobile-responsive design
|
|
500
|
-
- Dark mode support"
|
|
501
|
-
```
|
|
139
|
+
### Azure DevOps Integration
|
|
140
|
+
- Work item sync (User Stories, Tasks, Bugs)
|
|
141
|
+
- Pipeline status integration
|
|
142
|
+
- Pull request tracking
|
|
502
143
|
|
|
503
|
-
###
|
|
504
|
-
|
|
505
|
-
|
|
506
|
-
-
|
|
507
|
-
- Priority-based assignment rules
|
|
508
|
-
- Team workload balancing
|
|
509
|
-
- Email notifications to assignees"
|
|
510
|
-
```
|
|
144
|
+
### Confluence Integration
|
|
145
|
+
- Documentation sync
|
|
146
|
+
- Knowledge article generation
|
|
147
|
+
- Architecture diagram management
|
|
511
148
|
|
|
512
|
-
|
|
513
|
-
|
|
514
|
-
|
|
515
|
-
-
|
|
516
|
-
- Change management ACLs
|
|
517
|
-
- Data encryption settings
|
|
518
|
-
Generate remediation plan for any issues"
|
|
519
|
-
```
|
|
149
|
+
**Pricing:**
|
|
150
|
+
- **Individual**: $99/month (1 developer)
|
|
151
|
+
- **Teams**: $79/user/month (3+ users)
|
|
152
|
+
- **Enterprise**: $49/seat/month (25+ seats, white-label available)
|
|
520
153
|
|
|
521
|
-
|
|
522
|
-
```bash
|
|
523
|
-
snow-flow swarm "analyze incident management process and identify:
|
|
524
|
-
- Bottlenecks
|
|
525
|
-
- Resolution time trends
|
|
526
|
-
- Common root causes
|
|
527
|
-
Provide optimization recommendations"
|
|
528
|
-
```
|
|
529
|
-
|
|
530
|
-
---
|
|
531
|
-
|
|
532
|
-
## 🤖 Multi-Agent Coordination
|
|
533
|
-
|
|
534
|
-
Snow-Flow uses SnowCode's native Task() system for intelligent agent teams:
|
|
535
|
-
|
|
536
|
-
**Available Agent Types:**
|
|
537
|
-
- `widget-creator` - Service Portal widget development
|
|
538
|
-
- `security-specialist` - ACL and compliance validation
|
|
539
|
-
- `ml-specialist` - Machine learning model training
|
|
540
|
-
- `performance-optimizer` - Code and query optimization
|
|
541
|
-
- `integration-specialist` - REST/SOAP integrations
|
|
542
|
-
|
|
543
|
-
**Automatic coordination:**
|
|
544
|
-
- **Solo Mode**: Simple tasks handled directly
|
|
545
|
-
- **Team Mode**: Complex tasks spawn specialized agent teams
|
|
546
|
-
- **Parallel Execution**: Multiple agents work simultaneously
|
|
154
|
+
Start at [portal.snow-flow.dev](https://portal.snow-flow.dev)
|
|
547
155
|
|
|
548
156
|
---
|
|
549
157
|
|
|
550
|
-
##
|
|
158
|
+
## Use With Any AI IDE
|
|
551
159
|
|
|
552
|
-
Snow-Flow works with
|
|
160
|
+
Snow-Flow works with any MCP-compatible tool:
|
|
553
161
|
|
|
554
|
-
|
|
|
555
|
-
|
|
556
|
-
| **
|
|
557
|
-
| **
|
|
558
|
-
| **
|
|
559
|
-
| **
|
|
560
|
-
| **
|
|
162
|
+
| Tool | Setup |
|
|
163
|
+
|------|-------|
|
|
164
|
+
| **snow-code** (recommended) | Built-in, just run `snow-flow swarm` |
|
|
165
|
+
| **Claude Desktop** | Copy config to `claude_desktop_config.json` |
|
|
166
|
+
| **Cursor** | Copy config to `.cursor/mcp.json` |
|
|
167
|
+
| **Windsurf** | Copy config to `mcp_config.json` |
|
|
168
|
+
| **Continue.dev** | Copy config to `.continue/mcpServers/` |
|
|
561
169
|
|
|
562
|
-
**Quick setup:**
|
|
563
170
|
```bash
|
|
564
|
-
# After snow-flow init,
|
|
565
|
-
snow-
|
|
566
|
-
|
|
567
|
-
# For Cursor
|
|
568
|
-
cp .snow-code/config.json .cursor/mcp.json
|
|
569
|
-
|
|
570
|
-
# For Windsurf
|
|
571
|
-
cp .snow-code/config.json mcp_config.json
|
|
171
|
+
# After snow-flow init, config is at:
|
|
172
|
+
cat .snow-code/config.json
|
|
572
173
|
|
|
573
|
-
#
|
|
174
|
+
# Copy to your AI tool's MCP config location
|
|
574
175
|
```
|
|
575
176
|
|
|
576
177
|
---
|
|
577
178
|
|
|
578
|
-
##
|
|
579
|
-
|
|
580
|
-
### Environment Variables
|
|
581
|
-
|
|
582
|
-
See `.env.example` for all options. Key variables:
|
|
179
|
+
## Commands
|
|
583
180
|
|
|
584
181
|
```bash
|
|
585
|
-
#
|
|
586
|
-
|
|
587
|
-
|
|
588
|
-
|
|
589
|
-
|
|
590
|
-
# LLM Provider
|
|
591
|
-
DEFAULT_LLM_PROVIDER=anthropic # or openai, google, ollama
|
|
592
|
-
|
|
593
|
-
# Provider-specific
|
|
594
|
-
ANTHROPIC_API_KEY= # Leave empty for Claude Pro/Max
|
|
595
|
-
OPENAI_API_KEY=your-key
|
|
596
|
-
GOOGLE_API_KEY=your-key
|
|
597
|
-
OLLAMA_BASE_URL=http://localhost:11434
|
|
598
|
-
OLLAMA_MODEL=llama3.3
|
|
599
|
-
|
|
600
|
-
# Snow-Flow Features
|
|
601
|
-
LOG_LEVEL=info
|
|
602
|
-
ENABLE_PERFORMANCE_TRACKING=true
|
|
603
|
-
ENABLE_MEMORY_SYSTEM=true
|
|
604
|
-
```
|
|
605
|
-
|
|
606
|
-
### Authentication Commands
|
|
607
|
-
|
|
608
|
-
```bash
|
|
609
|
-
# Login (handles LLM + ServiceNow)
|
|
610
|
-
snow-flow auth login
|
|
611
|
-
|
|
612
|
-
# Check status
|
|
613
|
-
snow-flow auth status
|
|
614
|
-
|
|
615
|
-
# Logout
|
|
616
|
-
snow-flow auth logout
|
|
617
|
-
```
|
|
618
|
-
|
|
619
|
-
### Common Issues
|
|
620
|
-
|
|
621
|
-
**"Could not find artifact with sys_id..."**
|
|
622
|
-
- Cause: OAuth token expired
|
|
623
|
-
- Solution: `snow-flow auth login`
|
|
624
|
-
|
|
625
|
-
**"Invalid redirect_uri"**
|
|
626
|
-
- Cause: Redirect URL mismatch in ServiceNow
|
|
627
|
-
- Solution: Ensure redirect URL is exactly `http://localhost:3005/callback`
|
|
628
|
-
|
|
629
|
-
---
|
|
630
|
-
|
|
631
|
-
## 🎓 Use Cases
|
|
632
|
-
|
|
633
|
-
### Development Teams
|
|
634
|
-
- **Conversational development**: Build through natural language
|
|
635
|
-
- **Multi-LLM flexibility**: Choose best provider per task
|
|
636
|
-
- **Local tool integration**: Use familiar development environments
|
|
637
|
-
- **Real-time validation**: Immediate feedback on artifacts
|
|
638
|
-
|
|
639
|
-
### ServiceNow Administrators
|
|
640
|
-
- **Universal operations**: Query and manage any table
|
|
641
|
-
- **Automated analysis**: ML-powered insights
|
|
642
|
-
- **Batch operations**: Large-scale changes efficiently
|
|
643
|
-
- **Cost optimization**: Use local models for routine tasks
|
|
644
|
-
|
|
645
|
-
### Solution Architects
|
|
646
|
-
- **Pattern recognition**: Identify and apply best practices
|
|
647
|
-
- **Cross-module integration**: Coordinate complex solutions
|
|
648
|
-
- **Risk assessment**: Analyze impact before implementation
|
|
649
|
-
- **Provider selection**: Choose optimal LLM per phase
|
|
650
|
-
|
|
651
|
-
---
|
|
652
|
-
|
|
653
|
-
## ⚙️ Requirements
|
|
654
|
-
|
|
655
|
-
- **Node.js**: 18.0.0 or higher
|
|
656
|
-
- **ServiceNow**: Any supported version
|
|
657
|
-
- **LLM Provider**: Any of the supported options above
|
|
658
|
-
- **AI Coding Assistant**: SnowCode (auto-installed) or others
|
|
659
|
-
- **Memory**: 4GB RAM recommended for ML training
|
|
660
|
-
- **Storage**: 1GB free space for models and artifacts
|
|
661
|
-
|
|
662
|
-
---
|
|
663
|
-
|
|
664
|
-
## 🆘 Support & Resources
|
|
665
|
-
|
|
666
|
-
- **Documentation**: Generated during `snow-flow init`
|
|
667
|
-
- **GitHub**: https://github.com/groeimetai/snow-flow
|
|
668
|
-
- **NPM**: https://www.npmjs.com/package/snow-flow
|
|
669
|
-
- **Issues**: Bug reports and feature requests welcome
|
|
670
|
-
|
|
671
|
-
---
|
|
672
|
-
|
|
673
|
-
## 🏢 Open Source vs Enterprise Features
|
|
674
|
-
|
|
675
|
-
Snow-Flow follows an **Open Core** business model. The core framework is 100% open source (Elastic License 2.0), with optional enterprise features available for organizations requiring advanced integrations and support.
|
|
676
|
-
|
|
677
|
-
### Open Source (Elastic License 2.0) - 100% Free Forever
|
|
678
|
-
|
|
679
|
-
The current Snow-Flow release includes:
|
|
680
|
-
|
|
681
|
-
- ✅ **413 ServiceNow Tools** - Complete API coverage via 2 MCP servers
|
|
682
|
-
- ✅ **75+ LLM Providers** - Claude, GPT-4o, Gemini, Llama, Ollama, Groq, Mistral, DeepSeek, etc.
|
|
683
|
-
- ✅ **Conversational Development** - Build widgets, flows, workspaces through natural language
|
|
684
|
-
- ✅ **Local Development Bridge** - Pull/push artifacts, edit with native tools
|
|
685
|
-
- ✅ **Local ML Training** - TensorFlow.js neural networks (experimental, runs on your machine)
|
|
686
|
-
- ✅ **Native ServiceNow ML** - Predictive Intelligence solution builder (create/train/activate/predict)
|
|
687
|
-
- ✅ **Widget Deployment & Validation** - Coherence checking, ES5 validation
|
|
688
|
-
- ✅ **UI Builder Integration** - Complete Now Experience Framework development
|
|
689
|
-
- ✅ **Multi-Agent Orchestration** - SPARC methodology, swarm coordination
|
|
690
|
-
- ✅ **Update Set Management** - Full lifecycle, auto-sync current update set
|
|
691
|
-
- ✅ **Background Script Execution** - With output capture and auto-confirm mode
|
|
692
|
-
- ✅ **Universal Compatibility** - Works with SnowCode, Claude Code, Cursor, Windsurf, Continue.dev, Cline
|
|
693
|
-
|
|
694
|
-
**Use for:** Solo developers, small teams, learning, proof-of-concepts, community projects
|
|
695
|
-
|
|
696
|
-
### Enterprise Features (Commercial License) 🔒
|
|
697
|
-
|
|
698
|
-
Premium integrations for enterprise ServiceNow teams:
|
|
699
|
-
|
|
700
|
-
- 🔒 **Jira Backlog Sync** - Bi-directional sync with AI-powered requirement parsing
|
|
701
|
-
- Auto-import stories/epics from Jira to ServiceNow tasks
|
|
702
|
-
- Real-time webhook updates (Jira ↔ ServiceNow)
|
|
703
|
-
- AI extracts acceptance criteria, technical requirements
|
|
704
|
-
- Developer workflow: `snow-flow dev start SNOW-456` loads full Jira context
|
|
705
|
-
|
|
706
|
-
- 🔒 **Azure DevOps Integration** - Complete ALM integration
|
|
707
|
-
- Work item sync (User Stories, Tasks, Bugs)
|
|
708
|
-
- Pull request tracking to ServiceNow
|
|
709
|
-
- Build pipeline status integration
|
|
710
|
-
- Test results auto-documented
|
|
711
|
-
|
|
712
|
-
- 🔒 **Confluence Documentation Sync** - Auto-sync technical documentation
|
|
713
|
-
- Confluence pages → ServiceNow knowledge articles
|
|
714
|
-
- Technical specs → Implementation guides
|
|
715
|
-
- Architecture diagrams → Attachment sync
|
|
716
|
-
|
|
717
|
-
- 🔒 **Enterprise SSO/SAML** - Single sign-on integration (in development)
|
|
718
|
-
- SAML 2.0, OAuth 2.0, OIDC
|
|
719
|
-
- Active Directory/LDAP integration
|
|
720
|
-
- Role-based access control (RBAC) with read-only enforcement for stakeholders
|
|
721
|
-
|
|
722
|
-
- 🔒 **Advanced Audit Logging** - Comprehensive activity tracking
|
|
723
|
-
- Every AI action logged with audit trail
|
|
724
|
-
- Compliance reporting (SOX, GDPR, HIPAA)
|
|
725
|
-
- Tamper-proof log storage
|
|
726
|
-
|
|
727
|
-
- 🔒 **SLA-Backed Support** - Enterprise support agreements
|
|
728
|
-
- 24/7 support with 4-hour response SLA
|
|
729
|
-
- Dedicated technical account manager
|
|
730
|
-
- Priority feature requests
|
|
731
|
-
- Custom integration development
|
|
732
|
-
|
|
733
|
-
- 🔒 **Advanced ML Features** - Enhanced predictive intelligence
|
|
734
|
-
- Auto-retrain on schedule
|
|
735
|
-
- A/B testing for ML models
|
|
736
|
-
- Multi-model ensembles
|
|
737
|
-
- Custom feature engineering
|
|
738
|
-
|
|
739
|
-
**Use for:** Enterprise teams (20+ developers), consulting firms, ISVs, production deployments
|
|
740
|
-
|
|
741
|
-
### Pricing (Coming Q2 2025)
|
|
742
|
-
|
|
743
|
-
Enterprise features will be available via seat-based commercial license:
|
|
744
|
-
|
|
745
|
-
**License Format:** `SNOW-[TIER]-[ORG]-[DEV_SEATS]/[STAKEHOLDER_SEATS]-[EXPIRY]-[CHECKSUM]`
|
|
746
|
-
|
|
747
|
-
**Seat Types:**
|
|
748
|
-
- **Developer Seats:** Full read/write access to all 413 MCP tools via CLI/TUI
|
|
749
|
-
- **Stakeholder Seats:** Read-only CLI/TUI access for queries and analytics (no write operations)
|
|
750
|
-
|
|
751
|
-
**Pricing Tiers:**
|
|
752
|
-
- **Professional:** €499/month (5 developer seats + 2 stakeholder seats)
|
|
753
|
-
- **Team:** €999/month (20 developer seats + 10 stakeholder seats)
|
|
754
|
-
- **Enterprise:** €1,999/month (unlimited seats)
|
|
755
|
-
|
|
756
|
-
All tiers include:
|
|
757
|
-
- All open source features
|
|
758
|
-
- Enterprise integrations (Jira/Azure DevOps/Confluence)
|
|
759
|
-
- Enterprise SSO/SAML (in development)
|
|
760
|
-
- Audit logging
|
|
761
|
-
- Seat tracking and management
|
|
762
|
-
- Email support (SLA varies by tier)
|
|
763
|
-
|
|
764
|
-
**License Management:**
|
|
765
|
-
- License parsing (developer/stakeholder seat counts)
|
|
766
|
-
- Role assignment and tracking
|
|
767
|
-
- Seat usage display in CLI
|
|
768
|
-
- User management in enterprise portal
|
|
769
|
-
|
|
770
|
-
**Role-Based Access Control:**
|
|
771
|
-
- Stakeholder read-only enforcement (290/380 tools classified for permission control)
|
|
772
|
-
- Seat limit enforcement at connection time
|
|
773
|
-
- Active session tracking and monitoring
|
|
774
|
-
- Role-based permission validation
|
|
775
|
-
|
|
776
|
-
Contact [sales@snow-flow.dev](mailto:sales@snow-flow.dev) for enterprise license.
|
|
777
|
-
|
|
778
|
-
**Strategic Partners:** Consulting firms and ISVs - contact us for partnership opportunities.
|
|
779
|
-
|
|
780
|
-
### Why Open Core?
|
|
781
|
-
|
|
782
|
-
1. **Community-Driven Innovation** - Core features benefit from community contributions
|
|
783
|
-
2. **Transparent Development** - All core development happens in public
|
|
784
|
-
3. **No Lock-In** - Open source core means you can self-host and modify
|
|
785
|
-
4. **Sustainable Development** - Enterprise revenue funds ongoing development
|
|
786
|
-
5. **Enterprise Confidence** - Commercial license provides support and guarantees
|
|
787
|
-
|
|
788
|
-
### Features
|
|
789
|
-
|
|
790
|
-
**Open Source**
|
|
791
|
-
- Native ServiceNow Predictive Intelligence tools
|
|
792
|
-
- UI Builder complete integration
|
|
793
|
-
- 75+ LLM provider support
|
|
794
|
-
- Local development bridge
|
|
795
|
-
- Seat-based licensing infrastructure
|
|
796
|
-
|
|
797
|
-
**Stakeholder Seats & RBAC**
|
|
798
|
-
- Stakeholder read-only enforcement (290/380 tools classified as read/write)
|
|
799
|
-
- Seat limit enforcement with active session tracking
|
|
800
|
-
- Role-based access control (developer/stakeholder/admin)
|
|
801
|
-
- Session management API endpoints
|
|
802
|
-
|
|
803
|
-
**Enterprise (Commercial License)**
|
|
804
|
-
- Jira, Azure DevOps, Confluence integrations (in development)
|
|
805
|
-
- Enterprise SSO/SAML (in development)
|
|
806
|
-
- Advanced audit logging
|
|
807
|
-
- Multi-tenant architecture
|
|
808
|
-
- White-label options
|
|
809
|
-
- AI-powered code review
|
|
810
|
-
- Automated testing frameworks
|
|
811
|
-
|
|
812
|
-
See [MONETIZATION_STRATEGY.md](./MONETIZATION_STRATEGY.md) for complete business model details.
|
|
813
|
-
|
|
814
|
-
---
|
|
815
|
-
|
|
816
|
-
## 💰 Pricing & Plans
|
|
817
|
-
|
|
818
|
-
Snow-Flow offers a transparent 3-tier pricing model designed for individual developers, teams, and service integrators.
|
|
819
|
-
|
|
820
|
-
### 🆓 Open Source (Free Forever)
|
|
182
|
+
# Core workflow
|
|
183
|
+
snow-flow init # Initialize project
|
|
184
|
+
snow-flow auth login # Authenticate (ServiceNow + enterprise)
|
|
185
|
+
snow-flow auth status # Check authentication status
|
|
186
|
+
snow-flow swarm "task" # Execute any ServiceNow task
|
|
821
187
|
|
|
822
|
-
|
|
823
|
-
|
|
824
|
-
|
|
825
|
-
- ✅ All 350+ ServiceNow tools (ITSM, CMDB, Flow Designer, UI Builder, etc.)
|
|
826
|
-
- ✅ Local MCP servers (self-hosted)
|
|
827
|
-
- ✅ Unlimited ServiceNow instances
|
|
828
|
-
- ✅ Community support (GitHub Discussions)
|
|
829
|
-
- ✅ Elastic License 2.0 (free commercial use)
|
|
830
|
-
|
|
831
|
-
**Perfect for:** Individual developers, students, learning, open source projects
|
|
832
|
-
|
|
833
|
-
```bash
|
|
834
|
-
npm install -g snow-flow
|
|
835
|
-
snow-flow init
|
|
836
|
-
# Start building immediately - no credit card required!
|
|
188
|
+
# Direct commands
|
|
189
|
+
snow-flow deploy # Deploy artifacts
|
|
190
|
+
snow-flow status # System status
|
|
837
191
|
```
|
|
838
192
|
|
|
839
193
|
---
|
|
840
194
|
|
|
841
|
-
|
|
842
|
-
|
|
843
|
-
**Everything in Open Source +** enterprise tools & managed SaaS infrastructure
|
|
195
|
+
## Requirements
|
|
844
196
|
|
|
845
|
-
**
|
|
846
|
-
-
|
|
847
|
-
|
|
848
|
-
- 🟦 Jira (8 tools) - backlog sync, JQL queries, issue tracking
|
|
849
|
-
- 📚 Confluence (8 tools) - documentation sync, page management
|
|
850
|
-
- 🤖 ML & Analytics (15+ tools) - predictive intelligence, forecasting
|
|
851
|
-
- ✅ **Fully Managed SaaS** - hosted on Google Cloud (europe-west4)
|
|
852
|
-
- ✅ **Zero Maintenance** - automatic updates, no server management
|
|
853
|
-
- ✅ **Email Support** - business hours support (24h response time)
|
|
854
|
-
- ✅ **99.9% SLA** - enterprise-grade reliability
|
|
855
|
-
|
|
856
|
-
**Perfect for:** Freelance consultants, solo practitioners, side projects
|
|
857
|
-
|
|
858
|
-
**How it works:**
|
|
859
|
-
1. Subscribe at [portal.snow-flow.dev](https://portal.snow-flow.dev)
|
|
860
|
-
2. Receive enterprise license key
|
|
861
|
-
3. Add key to Snow-Flow config - enterprise MCP servers auto-activate
|
|
862
|
-
4. Start using Jira/Azure/Confluence tools immediately
|
|
197
|
+
- **Node.js** 18+
|
|
198
|
+
- **ServiceNow** instance with OAuth configured
|
|
199
|
+
- **LLM Provider** - API key or Ollama for free local models
|
|
863
200
|
|
|
864
201
|
---
|
|
865
202
|
|
|
866
|
-
|
|
867
|
-
|
|
868
|
-
**Everything in Individual +** team collaboration & priority support
|
|
869
|
-
|
|
870
|
-
**What's Included:**
|
|
871
|
-
- ✅ All Individual plan features
|
|
872
|
-
- ✅ **Team Dashboard** - centralized license management
|
|
873
|
-
- ✅ **Usage Analytics** - track team tool usage and costs
|
|
874
|
-
- ✅ **Priority Support** - 4-hour response time, Slack channel
|
|
875
|
-
- ✅ **Team Onboarding** - setup session with solutions architect
|
|
876
|
-
- ✅ **Volume Discount** - save 20% vs Individual ($79 vs $99/user)
|
|
203
|
+
## Links
|
|
877
204
|
|
|
878
|
-
**
|
|
879
|
-
**
|
|
205
|
+
- **npm**: [npmjs.com/package/snow-flow](https://www.npmjs.com/package/snow-flow)
|
|
206
|
+
- **GitHub**: [github.com/groeimetai/snow-flow](https://github.com/groeimetai/snow-flow)
|
|
207
|
+
- **Enterprise Portal**: [portal.snow-flow.dev](https://portal.snow-flow.dev)
|
|
208
|
+
- **Issues**: [GitHub Issues](https://github.com/groeimetai/snow-flow/issues)
|
|
880
209
|
|
|
881
210
|
---
|
|
882
211
|
|
|
883
|
-
|
|
884
|
-
|
|
885
|
-
**Wholesale pricing** for service integrators and consulting firms
|
|
886
|
-
|
|
887
|
-
**What's Included:**
|
|
888
|
-
- ✅ All Teams plan features
|
|
889
|
-
- ✅ **White-Label Portal** - branded customer experience
|
|
890
|
-
- ✅ **Wholesale Pricing** - $49/seat/month (50+ seats)
|
|
891
|
-
- ✅ **Partner Margins** - resell at $69-79/seat, keep 40-75% margin
|
|
892
|
-
- ✅ **24/7 Priority Support** - dedicated support team
|
|
893
|
-
- ✅ **Custom Integrations** - build custom MCP tools for your organization
|
|
894
|
-
- ✅ **Deployment Flexibility** - cloud or on-premise options
|
|
895
|
-
- ✅ **SOC 2 / ISO 27001** - enterprise compliance ready
|
|
896
|
-
|
|
897
|
-
**Minimum:** 25 seats
|
|
898
|
-
**Perfect for:** Service integrators, large consulting firms, managed service providers
|
|
212
|
+
## License
|
|
899
213
|
|
|
900
|
-
|
|
901
|
-
- Wholesale cost: $49/seat × 50 consultants = $2,450/month
|
|
902
|
-
- Resell at: $69/seat × 50 consultants = $3,450/month
|
|
903
|
-
- **Your margin: $1,000/month (41%)** + faster delivery = more projects
|
|
904
|
-
|
|
905
|
-
**Contact:** [sales@snow-flow.dev](mailto:sales@snow-flow.dev) for custom enterprise pricing
|
|
906
|
-
|
|
907
|
-
---
|
|
908
|
-
|
|
909
|
-
### 📊 Plan Comparison
|
|
910
|
-
|
|
911
|
-
| Feature | Open Source | Individual | Teams | Enterprise |
|
|
912
|
-
|---------|-------------|------------|-------|------------|
|
|
913
|
-
| **ServiceNow Tools** | 350+ tools | 350+ tools | 350+ tools | 350+ tools |
|
|
914
|
-
| **Enterprise Tools** | ❌ | 40+ tools | 40+ tools | 40+ tools |
|
|
915
|
-
| **Jira/Azure/Confluence** | ❌ | ✅ | ✅ | ✅ |
|
|
916
|
-
| **Managed SaaS** | ❌ Self-hosted | ✅ Cloud-hosted | ✅ Cloud-hosted | ✅ Cloud-hosted |
|
|
917
|
-
| **Support** | Community | Email (24h) | Priority (4h) | 24/7 Dedicated |
|
|
918
|
-
| **SLA** | None | 99.9% | 99.9% | 99.95% |
|
|
919
|
-
| **White-Label** | ❌ | ❌ | ❌ | ✅ |
|
|
920
|
-
| **Team Dashboard** | ❌ | ❌ | ✅ | ✅ |
|
|
921
|
-
| **Custom Integrations** | ❌ | ❌ | ❌ | ✅ |
|
|
922
|
-
| **Price** | **Free** | **$99/mo** | **$79/user/mo** | **$49/seat/mo** |
|
|
923
|
-
|
|
924
|
-
---
|
|
925
|
-
|
|
926
|
-
### 🎯 Which Plan is Right for You?
|
|
927
|
-
|
|
928
|
-
**Choose Open Source if:**
|
|
929
|
-
- You're learning ServiceNow development
|
|
930
|
-
- You're working on personal/open source projects
|
|
931
|
-
- You only need ServiceNow tools (no Jira/Azure/Confluence)
|
|
932
|
-
- You can self-host MCP servers locally
|
|
933
|
-
|
|
934
|
-
**Choose Individual if:**
|
|
935
|
-
- You're a freelance consultant or solo practitioner
|
|
936
|
-
- You need Jira/Azure/Confluence integration
|
|
937
|
-
- You want zero server maintenance (managed SaaS)
|
|
938
|
-
- You bill clients and can expense the subscription
|
|
939
|
-
|
|
940
|
-
**Choose Teams if:**
|
|
941
|
-
- You're a development team (3-25 people)
|
|
942
|
-
- You need team collaboration and analytics
|
|
943
|
-
- You want priority support and onboarding
|
|
944
|
-
- You want to save 20% vs Individual pricing
|
|
945
|
-
|
|
946
|
-
**Choose Enterprise if:**
|
|
947
|
-
- You're a service integrator or consulting firm
|
|
948
|
-
- You have 25+ consultants using ServiceNow
|
|
949
|
-
- You want to resell Snow-Flow to your customers
|
|
950
|
-
- You need white-label branding and custom integrations
|
|
951
|
-
|
|
952
|
-
---
|
|
953
|
-
|
|
954
|
-
### 💳 Payment & Billing
|
|
955
|
-
|
|
956
|
-
- **Monthly billing** - cancel anytime, no annual commitment required
|
|
957
|
-
- **Annual discount** - save 2 months (pay for 10, get 12)
|
|
958
|
-
- **Payment methods** - credit card, wire transfer (Enterprise only)
|
|
959
|
-
- **Invoicing** - automatic monthly invoices for accounting
|
|
960
|
-
- **Tax** - prices exclude VAT/sales tax (added at checkout)
|
|
961
|
-
|
|
962
|
-
**Start free trial:** 14-day free trial on Individual/Teams plans - no credit card required
|
|
963
|
-
|
|
964
|
-
👉 **[Get Started](https://portal.snow-flow.dev/signup)** | **[Contact Sales](mailto:sales@snow-flow.dev)**
|
|
965
|
-
|
|
966
|
-
---
|
|
967
|
-
|
|
968
|
-
## 📄 License
|
|
969
|
-
|
|
970
|
-
**Core Framework:** Elastic License 2.0 - see [LICENSE](LICENSE) file for details.
|
|
971
|
-
|
|
972
|
-
**What this means:**
|
|
973
|
-
- ✅ **Free to use internally**: Companies can use Snow-Flow for their own ServiceNow development
|
|
974
|
-
- ✅ **Commercial use allowed**: Use for commercial projects, consulting, client work
|
|
975
|
-
- ✅ **Modify and redistribute**: Fork, modify, and share the source code
|
|
976
|
-
- ✅ **Full source code access**: Complete transparency, no hidden code
|
|
977
|
-
- ⚠️ **Cannot resell as SaaS**: You cannot offer "Snow-Flow-as-a-Service" to compete with our managed platform
|
|
978
|
-
- ⚠️ **Keep attribution**: Cannot remove licensing/copyright notices
|
|
979
|
-
|
|
980
|
-
**Examples:**
|
|
981
|
-
- ✅ **OK**: Accenture uses Snow-Flow internally for ServiceNow projects
|
|
982
|
-
- ✅ **OK**: Consultant shares Snow-Flow with client who self-hosts it
|
|
983
|
-
- ✅ **OK**: Fork Snow-Flow and create custom version for your organization
|
|
984
|
-
- ❌ **NOT OK**: Launch "MyCompany Snow-Flow Hosting" as a paid SaaS product
|
|
985
|
-
|
|
986
|
-
**Trademark:** "Snow-Flow" name and logo are protected trademarks - see [TRADEMARK.md](./TRADEMARK.md).
|
|
987
|
-
|
|
988
|
-
**Enterprise Features:** Commercial license required - contact [sales@snow-flow.dev](mailto:sales@snow-flow.dev).
|
|
214
|
+
Elastic License 2.0 - Free for commercial use, cannot resell as competing SaaS.
|
|
989
215
|
|
|
990
216
|
---
|
|
991
217
|
|
|
992
|
-
**Snow-Flow
|
|
993
|
-
• 413 Tools • 2 MCP Servers • 75+ LLM Providers • Universal Compatibility
|
|
218
|
+
**Snow-Flow** - The free, open-source ServiceNow Build Agent alternative. Built by developers, for developers.
|
|
994
219
|
|
|
995
|
-
**Get started in 3 minutes:**
|
|
996
220
|
```bash
|
|
997
|
-
npm install -g snow-flow
|
|
998
|
-
snow-flow init
|
|
999
|
-
snow-flow auth login
|
|
1000
|
-
snow-flow swarm "create incident dashboard"
|
|
221
|
+
npm install -g snow-flow && snow-flow init && snow-flow auth login && snow-flow swarm "hello servicenow"
|
|
1001
222
|
```
|