snow-flow 3.2.0 โ 3.2.2
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +360 -341
- package/dist/dynamic-version.js +1 -1
- package/dist/mcp/servicenow-automation-mcp.js +6 -6
- package/package.json +2 -2
package/README.md
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# Snow-Flow: ServiceNow Development Platform
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[](https://www.npmjs.com/package/snow-flow)
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[](https://opensource.org/licenses/MIT)
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[](https://www.servicenow.com)
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[](https://github.com/groeimetai/snow-flow)
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Snow-Flow
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Snow-Flow is an AI-powered development platform for ServiceNow that provides 180+ MCP tools and multi-agent coordination. It enables developers and administrators to interact with ServiceNow through natural language commands and automated workflows.
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##
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## Core Functionality
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Traditional ServiceNow development requires deep platform knowledge, manual coding, and countless hours of configuration. Snow-Flow changes this paradigm by understanding your intent and automatically orchestrating the right tools and agents to achieve your goals.
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Snow-Flow connects directly to ServiceNow instances through OAuth 2.0 authentication and provides:
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- Direct API integration with ServiceNow REST endpoints
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- Multi-agent system with specialized agents for different tasks
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- Natural language interface for ServiceNow operations
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- Machine learning capabilities using TensorFlow.js
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- Process automation and workflow optimization
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Unlike mock tools or simulations, Snow-Flow connects directly to your ServiceNow instance through secure OAuth authentication. Every operation is real, every deployment is functional, and every result is production-ready.
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## ServiceNow API Integration
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### Authentication
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Snow-Flow uses OAuth 2.0 for secure authentication with ServiceNow:
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### **Latest Fix (v3.0.2)**
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- ๐ง **Init Command Fixed** - Now correctly uses .env.template with v3.0.1 timeout configuration
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- ๐ฏ **No Timeouts by Default** - Operations run until completion for maximum reliability
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- ๐๏ธ **Optional Timeout Configuration** - All timeouts commented out in generated .env file
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- ๐ **100% Completion Rate** - No artificial timeout limitations
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### **What's New in v3.0.0**
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**100% Real Implementation** - No more simulated/mock/demo code
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**Fixed MCP Transport Layer** - Resolved memory_usage hanging issues
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**Real TensorFlow.js ML** - Actual neural networks, not regex matching
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**Direct ServiceNow API** - Widget deployment bypasses broken MCP
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**Reliable Memory Manager** - In-memory storage with timeout protection
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**Proper Error Handling** - All operations have timeout protection
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**Production Ready** - All integration tests passing
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### **Critical Issues Fixed**
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- **Memory Operations**: No more hanging on memory_usage calls
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- **Widget Deployment**: Direct API implementation that actually works
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- **ML Accuracy**: Real neural networks delivering actual predictions
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- **Process Management**: No more zombie MCP processes
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- **Error Messages**: Clear, actionable error messages throughout
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## ๐ ServiceNow API Integration & Security
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### **Direct ServiceNow API Connection**
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All 100+ MCP tools use **official ServiceNow REST APIs** exclusively:
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- **No third-party services** - Your data stays between you and ServiceNow
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- **Standard OAuth 2.0** - Industry-standard authentication protocol
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- **ServiceNow ACLs respected** - Only access what your ServiceNow user can access
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- **Real-time operations** - Direct API calls, no data caching or storage
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### **How OAuth Authentication Works**
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```bash
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snow-flow auth login
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# 4. Token stored locally in ~/.snow-flow/auth.json (encrypted)
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# 5. All API calls use this token with proper ServiceNow permissions
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# Opens ServiceNow OAuth consent screen
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# Authenticate with ServiceNow credentials
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# Token stored locally in ~/.snow-flow/auth.json
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```
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### Security
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- OAuth 2.0 authentication protocol
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- Respects ServiceNow ACLs and user permissions
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- Local token storage with encryption
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- No external data transmission
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- All operations logged in ServiceNow audit trails
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###
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### Network Architecture
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```
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โโโโโโโโโโโโโโโ OAuth 2.0 + REST APIs โโโโโโโโโโโโโโโโโโโ
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โ Snow-Flow โ โโโโโโโโโโโโโโโโโโโโโโโโโโโบ โ Your ServiceNow โ
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โ (Local) โ HTTPS Only โ Instance โ
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โโโโโโโโโโโโโโโ โโโโโโโโโโโโโโโโโโโ
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โ No external connections
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โโโโโโโโโโโโโโโ
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โ Claude Code โ โโโ Local AI processing only
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โ (Local) โ
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โโโโโโโโโโโโโโโ
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```
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##
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## Available Tools
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Snow-Flow provides 180+ tools across 17 specialized MCP servers:
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## Complete Tool Reference
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### MCP Server Overview
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| Server | Tools | Primary Focus |
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|--------|-------|---------------|
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| servicenow-operations | 15 | CRUD operations, data management |
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| servicenow-deployment | 20 | Widget, portal, and application deployment |
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| servicenow-platform-development | 12 | Table creation, field management |
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| servicenow-machine-learning | 15 | Neural networks, predictions, anomaly detection |
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| servicenow-reporting-analytics | 18 | Dashboards, reports, KPIs |
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| servicenow-security-compliance | 14 | Security scanning, ACLs, compliance |
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| servicenow-update-set | 10 | Change packaging, version control |
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| servicenow-automation | 22 | Business rules, scheduled jobs, ATF testing |
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| servicenow-integration | 10 | REST/SOAP, data import/export |
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| servicenow-advanced-features | 15 | Process mining, advanced analytics |
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| servicenow-knowledge-catalog | 15 | Knowledge management, service catalog |
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| servicenow-change-virtualagent-pa | 19 | Change management, virtual agent, PA |
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| servicenow-flow-workspace-mobile | 20 | Flow Designer, agent workspace, mobile |
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| servicenow-cmdb-event-hr-csm-devops | 23 | CMDB, events, HR, CSM, DevOps |
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| servicenow-performance-optimization | 8 | Query optimization, batch operations |
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| servicenow-process-intelligence | 10 | Process mining and discovery |
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| snow-flow | 12 | Orchestration, memory management |
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### Detailed Tool Listing by Server
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#### 1. ATF Testing Tools (servicenow-automation)
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| Tool | Description | ServiceNow Table |
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|------|-------------|------------------|
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| snow_create_atf_test | Create automated test | sys_atf_test |
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| snow_create_atf_test_step | Add test steps | sys_atf_step |
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| snow_execute_atf_test | Execute tests | sys_atf_test_result |
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| snow_get_atf_results | Get test results | sys_atf_test_result |
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| snow_create_atf_test_suite | Create test suite | sys_atf_test_suite |
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| snow_discover_atf_tests | Find existing tests | sys_atf_test, sys_atf_test_suite |
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#### 2. Knowledge Management (servicenow-knowledge-catalog)
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| Tool | Description | ServiceNow Table |
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|------|-------------|------------------|
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| snow_create_knowledge_article | Create KB article | kb_knowledge |
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| snow_search_knowledge | Search articles | kb_knowledge |
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| snow_update_knowledge_article | Update article | kb_knowledge |
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| snow_retire_knowledge_article | Retire article | kb_knowledge |
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| snow_create_knowledge_base | Create KB | kb_knowledge_base |
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| snow_discover_knowledge_bases | List KBs | kb_knowledge_base |
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| snow_get_knowledge_stats | Article statistics | kb_knowledge |
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| snow_knowledge_feedback | Manage feedback | kb_feedback |
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#### 3. Service Catalog (servicenow-knowledge-catalog)
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| Tool | Description | ServiceNow Table |
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|------|-------------|------------------|
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| snow_create_catalog_item | Create catalog item | sc_cat_item |
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| snow_create_catalog_variable | Create variables | item_option_new |
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| snow_create_catalog_ui_policy | Create UI policies | catalog_ui_policy |
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| snow_order_catalog_item | Submit order | sc_req_item |
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| snow_search_catalog | Search catalog | sc_cat_item |
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| snow_get_catalog_item_details | Get item details | sc_cat_item |
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| snow_discover_catalogs | List catalogs | sc_catalog |
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#### 4. Change Management (servicenow-change-virtualagent-pa)
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| Tool | Description | ServiceNow Table |
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| snow_create_change_request | Create change | change_request |
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| snow_create_change_task | Create task | change_task |
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| snow_get_change_request | Get change details | change_request |
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| snow_update_change_state | Update state | change_request |
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| snow_schedule_cab_meeting | Schedule CAB | cab_meeting |
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| snow_search_change_requests | Search changes | change_request |
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#### 5. Virtual Agent (servicenow-change-virtualagent-pa)
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| Tool | Description | ServiceNow Table |
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| snow_create_va_topic | Create topic | sys_cs_topic |
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| snow_create_va_topic_block | Create blocks | sys_cs_topic_block |
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| snow_get_va_conversation | Get conversation | sys_cs_conversation |
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| snow_send_va_message | Send message | sys_cs_conversation |
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| snow_handoff_to_agent | Escalate to agent | sys_cs_conversation |
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| snow_discover_va_topics | List topics | sys_cs_topic |
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#### 6. Performance Analytics (servicenow-change-virtualagent-pa)
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| Tool | Description | ServiceNow Table |
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| snow_create_pa_indicator | Create KPI | pa_indicators |
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| snow_create_pa_widget | Create widget | pa_widgets |
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| snow_create_pa_breakdown | Create breakdown | pa_breakdowns |
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| snow_create_pa_threshold | Set threshold | pa_thresholds |
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| snow_get_pa_scores | Get scores | pa_scores |
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| snow_create_pa_target | Set target | pa_targets |
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| snow_analyze_pa_trends | Analyze trends | pa_scores |
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#### 7. Flow Designer (servicenow-flow-workspace-mobile)
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| Tool | Description | ServiceNow Table |
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| snow_create_flow | Create flow | sys_hub_flow |
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| snow_create_flow_action | Create action | sys_hub_action_instance |
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| snow_create_subflow | Create subflow | sys_hub_sub_flow |
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| snow_add_flow_trigger | Add trigger | sys_hub_trigger_instance |
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| snow_publish_flow | Publish flow | sys_hub_flow |
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| snow_test_flow | Test flow | sys_flow_context |
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| snow_get_flow_execution_details | Get execution | sys_flow_context |
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#### 8. Agent Workspace (servicenow-flow-workspace-mobile)
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| Tool | Description | ServiceNow Table |
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| snow_create_workspace | Create workspace | sys_aw_workspace |
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| snow_configure_workspace_tab | Configure tabs | sys_aw_tab |
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| snow_add_workspace_list | Add lists | sys_aw_list |
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| snow_create_workspace_form | Create forms | sys_aw_form |
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| snow_configure_workspace_ui_action | Add UI actions | sys_aw_ui_action |
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| snow_deploy_workspace | Deploy workspace | sys_aw_workspace |
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#### 9. Mobile Platform (servicenow-flow-workspace-mobile)
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| Tool | Description | ServiceNow Table |
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| snow_create_mobile_app_config | Configure app | sys_mobile_config |
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| snow_configure_mobile_layout | Configure layout | sys_mobile_layout |
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| snow_create_mobile_applet | Create applet | sys_mobile_applet |
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| snow_configure_offline_tables | Offline sync | sys_mobile_offline |
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| snow_set_mobile_security | Security settings | sys_mobile_security |
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| snow_push_notification_config | Push notifications | sys_push_notification |
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| snow_deploy_mobile_app | Deploy app | sys_mobile_deployment |
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#### 10. CMDB & Discovery (servicenow-cmdb-event-hr-csm-devops)
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| Tool | Description | ServiceNow Table |
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| snow_create_cmdb_ci | Create CI | cmdb_ci_* |
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| snow_create_ci_relationship | Create relationship | cmdb_rel_ci |
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| snow_discover_ci_dependencies | Find dependencies | cmdb_rel_ci |
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| snow_run_discovery | Run discovery | discovery_status |
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| snow_get_discovery_status | Get status | discovery_status |
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| snow_import_cmdb_data | Import data | sys_import_set |
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#### 11. Event Management (servicenow-cmdb-event-hr-csm-devops)
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| Tool | Description | ServiceNow Table |
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|------|-------------|------------------|
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| snow_create_event | Create event | em_event |
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| snow_create_alert_rule | Create rule | em_alert_rule |
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| snow_correlate_alerts | Correlate alerts | em_alert |
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| snow_get_event_metrics | Get metrics | em_event |
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#### 12. HR Service Delivery (servicenow-cmdb-event-hr-csm-devops)
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| Tool | Description | ServiceNow Table |
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| snow_create_hr_case | Create HR case | sn_hr_core_case |
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| snow_manage_onboarding | Onboarding | sn_hr_core_task |
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| snow_manage_offboarding | Offboarding | sn_hr_core_task |
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| snow_get_hr_analytics | HR analytics | sn_hr_core_case |
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#### 13. Customer Service Management (servicenow-cmdb-event-hr-csm-devops)
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| Tool | Description | ServiceNow Table |
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|------|-------------|------------------|
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| snow_create_csm_case | Create case | sn_customerservice_case |
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| snow_manage_customer_account | Manage account | sn_customerservice_account |
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| snow_create_csm_communication | Communications | sn_customerservice_communication |
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| snow_get_customer_satisfaction | Get CSAT | sn_customerservice_csat |
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#### 14. DevOps (servicenow-cmdb-event-hr-csm-devops)
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| Tool | Description | ServiceNow Table |
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|------|-------------|------------------|
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| snow_create_devops_pipeline | Create pipeline | sn_devops_pipeline |
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| snow_track_deployment | Track deployment | sn_devops_deployment |
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| snow_manage_devops_change | DevOps change | sn_devops_change |
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| snow_get_velocity_metrics | Team velocity | sn_devops_velocity |
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| snow_create_devops_artifact | Build artifacts | sn_devops_artifact |
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### Table Operations
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The universal `snow_query_table` tool works with all ServiceNow tables:
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```javascript
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table: "incident",
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fields: ["
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fields: ["number", "short_description", "priority"],
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limit: 100
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})
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// Analytics mode - retrieve all records with minimal fields
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snow_query_table({
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table: "
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table: "incident",
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fields: ["sys_created_on", "priority"] // Omit limit for all records
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})
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// Returns: {total_results: 15234} - Maximum efficiency!
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//
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// Count-only mode for large datasets
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snow_query_table({
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table: "
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include_display_values: true
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table: "sc_request",
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include_content: false // Returns count only
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})
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//
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// Server-side aggregation
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snow_query_table({
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table: "change_request",
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group_by: "risk",
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order_by: "-count"
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order_by: "-count"
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})
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```
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###
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### Development Tools
|
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|
+
- Widget creation and deployment
|
|
253
|
+
- Business rule development
|
|
254
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+
- Script include management
|
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- Flow Designer automation
|
|
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+
- UI Page creation
|
|
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+
- Portal configuration
|
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+
|
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### Service Management
|
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- Incident management
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- Change management with CAB scheduling
|
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- Problem management
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+
- Request fulfillment
|
|
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+
- Knowledge management
|
|
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|
+
|
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### Enterprise APIs
|
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- Performance Analytics (PA) with KPI management
|
|
268
|
+
- Virtual Agent configuration
|
|
269
|
+
- Agent Workspace customization
|
|
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+
- Mobile platform deployment
|
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|
+
- CMDB and Discovery
|
|
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- Event Management
|
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|
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- HR Service Delivery
|
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- Customer Service Management
|
|
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+
- DevOps integration
|
|
276
|
+
|
|
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|
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### Machine Learning
|
|
278
|
+
|
|
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Snow-Flow includes TensorFlow.js for neural network capabilities:
|
|
280
|
+
|
|
281
|
+
#### Incident Classification
|
|
282
|
+
Train LSTM networks on historical incident data:
|
|
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283
|
```bash
|
|
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|
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# Train incident classifier on historical data
|
|
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284
|
snow-flow ml train-incident-classifier --sample-size 5000 --epochs 100
|
|
164
|
-
|
|
165
|
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# Classify new incidents automatically
|
|
166
285
|
snow-flow ml classify-incident INC0123456
|
|
167
|
-
# Output: Category: Software (98% confidence), Priority: 2, Assignment: Application Support
|
|
168
286
|
```
|
|
169
287
|
|
|
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|
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####
|
|
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|
-
|
|
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|
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- Risk scoring based on historical success/failure patterns
|
|
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|
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- Identify high-risk changes before implementation
|
|
174
|
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- Recommend additional testing or approval steps
|
|
175
|
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- Learn from past deployment outcomes
|
|
176
|
-
|
|
288
|
+
#### Change Risk Prediction
|
|
289
|
+
Analyze change requests to predict implementation risk:
|
|
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290
|
```bash
|
|
178
|
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# Train change risk model
|
|
179
291
|
snow-flow ml train-change-risk --include-failed-changes
|
|
180
|
-
|
|
181
|
-
# Predict risk for upcoming change
|
|
182
292
|
snow-flow ml predict-change-risk CHG0123456
|
|
183
|
-
# Output: Risk Level: Medium (72% confidence), Recommendation: Additional UAT required
|
|
184
293
|
```
|
|
185
294
|
|
|
186
|
-
####
|
|
187
|
-
|
|
188
|
-
- Forecast daily/weekly incident counts
|
|
189
|
-
- Identify upcoming peak periods
|
|
190
|
-
- Plan staffing and resources proactively
|
|
191
|
-
- Category-specific predictions
|
|
192
|
-
|
|
295
|
+
#### Time Series Forecasting
|
|
296
|
+
Predict future incident volumes:
|
|
193
297
|
```bash
|
|
194
|
-
# Forecast next 7 days of incidents
|
|
195
298
|
snow-flow ml forecast-incidents --days 7 --category network
|
|
196
|
-
# Output: Day 3 peak expected (145 incidents), recommend 20% additional staff
|
|
197
299
|
```
|
|
198
300
|
|
|
199
|
-
####
|
|
200
|
-
|
|
201
|
-
- Identify abnormal incident spikes or drops
|
|
202
|
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- Detect unusual user behavior patterns
|
|
203
|
-
- Find system performance anomalies
|
|
204
|
-
- Alert on potential security incidents
|
|
205
|
-
|
|
301
|
+
#### Anomaly Detection
|
|
302
|
+
Detect unusual patterns using autoencoder networks:
|
|
206
303
|
```bash
|
|
207
|
-
# Monitor for anomalies in real-time
|
|
208
304
|
snow-flow ml detect-anomalies --metric incident_patterns --sensitivity 0.9
|
|
209
|
-
# Output: Anomaly detected: 300% increase in password reset requests from Building A
|
|
210
305
|
```
|
|
211
306
|
|
|
212
|
-
|
|
213
|
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- Train models on your actual ServiceNow data
|
|
214
|
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- No external data leaves your instance
|
|
215
|
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- Models improve with more data over time
|
|
216
|
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- Export/import trained models between instances
|
|
217
|
-
- Performance metrics and accuracy tracking
|
|
307
|
+
### ServiceNow Native ML Integration
|
|
218
308
|
|
|
219
|
-
|
|
220
|
-
Snow-Flow uniquely combines ServiceNow's native ML capabilities with custom neural networks:
|
|
309
|
+
Access ServiceNow's native ML capabilities when licensed:
|
|
221
310
|
|
|
222
|
-
|
|
223
|
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Snow-Flow requires proper ServiceNow ML licensing for native ML features:
|
|
224
|
-
- ๐ **PA Required**: Performance Analytics plugin for KPI forecasting and analytics
|
|
225
|
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- ๐ **PI Required**: Predictive Intelligence plugin for clustering and similarity
|
|
226
|
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- โ
**Always Available**: Custom TensorFlow.js neural networks work regardless of ServiceNow plugins
|
|
227
|
-
|
|
228
|
-
Proper error messages guide you when licenses are not available.
|
|
229
|
-
|
|
230
|
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#### **ServiceNow Native ML Integration**
|
|
231
|
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Access powerful platform ML features through Snow-Flow:
|
|
232
|
-
|
|
233
|
-
**Performance Analytics ML**
|
|
311
|
+
#### Performance Analytics ML
|
|
234
312
|
```bash
|
|
235
|
-
# Use PA's predictive models for KPI forecasting
|
|
236
313
|
snow-flow ml performance-analytics --indicator "Incident Resolution Time" --forecast-days 90
|
|
237
|
-
# Output: Trend analysis, seasonality detection, anomaly alerts
|
|
238
314
|
```
|
|
239
315
|
|
|
240
|
-
|
|
316
|
+
#### Predictive Intelligence
|
|
241
317
|
```bash
|
|
242
|
-
# Find similar incidents using ServiceNow's clustering
|
|
243
318
|
snow-flow ml predictive-intelligence --operation similar_incidents --incident INC0123456
|
|
244
|
-
# Output: Top 10 similar incidents with resolution patterns
|
|
245
|
-
|
|
246
|
-
# Get solution recommendations
|
|
247
|
-
snow-flow ml predictive-intelligence --operation solution_recommendation --incident INC0123456
|
|
248
|
-
# Output: KB articles, past resolutions, confidence scores
|
|
249
319
|
```
|
|
250
320
|
|
|
251
|
-
|
|
321
|
+
#### Agent Intelligence
|
|
252
322
|
```bash
|
|
253
|
-
# Get AI-powered assignment recommendations
|
|
254
323
|
snow-flow ml agent-intelligence --task incident --id INC0123456 --auto-assign
|
|
255
|
-
# Output: Best agent match based on skills, workload, and success rate
|
|
256
324
|
```
|
|
257
325
|
|
|
258
|
-
|
|
259
|
-
```bash
|
|
260
|
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# Analyze and optimize business processes
|
|
261
|
-
snow-flow ml process-optimization --process "Incident Management" --goal reduce_time
|
|
262
|
-
# Output: Bottlenecks identified, 30% reduction possible, implementation steps
|
|
263
|
-
```
|
|
264
|
-
|
|
265
|
-
#### **Hybrid Recommendations**
|
|
266
|
-
Combine both approaches for superior results:
|
|
267
|
-
```bash
|
|
268
|
-
# Use both ServiceNow ML and custom neural networks
|
|
269
|
-
snow-flow ml hybrid-recommendation --use-case incident_resolution --native-weight 0.6 --custom-weight 0.4
|
|
270
|
-
# Output: Combined insights from both systems, higher accuracy than either alone
|
|
271
|
-
```
|
|
326
|
+
Note: Native ML features require appropriate ServiceNow plugin licenses (PA, PI, Agent Intelligence).
|
|
272
327
|
|
|
273
|
-
|
|
274
|
-
- โ
**Higher Accuracy**: Ensemble learning from multiple models
|
|
275
|
-
- โ
**Fallback Options**: Works even if one system is unavailable
|
|
276
|
-
- โ
**Complementary Insights**: Platform knowledge + custom patterns
|
|
277
|
-
- โ
**License Clarity**: Clear error messages when PA/PI licenses needed
|
|
278
|
-
- โ
**Best Tool for Each Job**: Native for platform features, custom for specific needs
|
|
328
|
+
## Multi-Agent System
|
|
279
329
|
|
|
280
|
-
|
|
330
|
+
Snow-Flow includes 38 specialized agents that work together:
|
|
281
331
|
|
|
282
|
-
###
|
|
283
|
-
- **
|
|
284
|
-
- **
|
|
285
|
-
- **
|
|
286
|
-
- **
|
|
332
|
+
### Agent Types
|
|
333
|
+
- **Architect**: System design and architecture planning
|
|
334
|
+
- **Developer**: Code generation and implementation
|
|
335
|
+
- **Tester**: Test creation and execution
|
|
336
|
+
- **Analyst**: Data analysis and reporting
|
|
337
|
+
- **Security**: Compliance and security validation
|
|
338
|
+
- **Optimizer**: Performance optimization
|
|
339
|
+
- **Documenter**: Documentation generation
|
|
287
340
|
|
|
288
|
-
###
|
|
289
|
-
- **
|
|
290
|
-
- **
|
|
291
|
-
- **
|
|
292
|
-
- **
|
|
341
|
+
### Coordination Modes
|
|
342
|
+
- **Hierarchical**: Top-down task delegation
|
|
343
|
+
- **Mesh**: Peer-to-peer collaboration
|
|
344
|
+
- **Swarm**: Distributed problem solving
|
|
345
|
+
- **Adaptive**: Dynamic reorganization based on task requirements
|
|
293
346
|
|
|
294
|
-
|
|
295
|
-
- **Reduced Time-to-Value**: Deploy solutions 80% faster
|
|
296
|
-
- **Lower Training Costs**: New team members become productive immediately
|
|
297
|
-
- **Consistent Quality**: AI ensures standardized, maintainable implementations
|
|
298
|
-
- **Innovation Enablement**: Focus on business logic, not technical complexity
|
|
347
|
+
## Installation
|
|
299
348
|
|
|
300
|
-
|
|
349
|
+
### Prerequisites
|
|
350
|
+
- Node.js 18.0 or higher
|
|
351
|
+
- npm 8.0 or higher
|
|
352
|
+
- ServiceNow instance with admin access
|
|
353
|
+
- OAuth application configured in ServiceNow
|
|
301
354
|
|
|
302
|
-
###
|
|
355
|
+
### Install via npm
|
|
303
356
|
```bash
|
|
304
357
|
npm install -g snow-flow
|
|
305
358
|
```
|
|
306
359
|
|
|
307
|
-
###
|
|
360
|
+
### Initial Setup
|
|
308
361
|
```bash
|
|
362
|
+
# Initialize configuration
|
|
309
363
|
snow-flow init
|
|
310
|
-
```
|
|
311
|
-
This creates:
|
|
312
|
-
- `.env` file for your credentials
|
|
313
|
-
- `.mcp.json` for Claude Code integration
|
|
314
|
-
- Project configuration files
|
|
315
364
|
|
|
316
|
-
|
|
317
|
-
Edit the generated `.env` file with your ServiceNow OAuth details:
|
|
318
|
-
```env
|
|
319
|
-
SNOW_INSTANCE=your-instance.service-now.com
|
|
320
|
-
SNOW_CLIENT_ID=your-oauth-client-id
|
|
321
|
-
SNOW_CLIENT_SECRET=your-oauth-client-secret
|
|
322
|
-
```
|
|
323
|
-
|
|
324
|
-
### 4. Authenticate
|
|
325
|
-
```bash
|
|
365
|
+
# Configure authentication
|
|
326
366
|
snow-flow auth login
|
|
327
|
-
```
|
|
328
|
-
This opens your browser for OAuth authentication.
|
|
329
367
|
|
|
330
|
-
|
|
331
|
-
|
|
332
|
-
snow-flow swarm "Create an incident management dashboard with real-time updates"
|
|
368
|
+
# Verify connection
|
|
369
|
+
snow-flow auth test
|
|
333
370
|
```
|
|
334
371
|
|
|
335
|
-
|
|
336
|
-
```bash
|
|
337
|
-
# Analyze your ServiceNow instance
|
|
338
|
-
snow-flow swarm "Give me a health check of my ServiceNow instance"
|
|
339
|
-
|
|
340
|
-
# Build a widget
|
|
341
|
-
snow-flow swarm "Create a widget showing open incidents by priority"
|
|
342
|
-
|
|
343
|
-
# Optimize performance
|
|
344
|
-
snow-flow swarm "Find and fix performance issues in my incident table"
|
|
345
|
-
|
|
346
|
-
# ML-Powered Incident Solver Widget
|
|
347
|
-
snow-flow swarm "Create a Service Portal widget that uses ML to suggest incident solutions based on historical data"
|
|
348
|
-
# This will:
|
|
349
|
-
# - First check if Predictive Intelligence (PI) is available (BEST: 95%+ accuracy)
|
|
350
|
-
# - If PI available: Use native incident similarity & solution recommendations
|
|
351
|
-
# - If not: Train custom LSTM neural network (FALLBACK: 80-85% accuracy)
|
|
352
|
-
# - Build widget with real-time classification
|
|
353
|
-
# - Suggest top 5 similar resolved incidents with confidence scores
|
|
354
|
-
|
|
355
|
-
# Change Risk Assessment Dashboard
|
|
356
|
-
snow-flow swarm "Build a dashboard that predicts change implementation risk using machine learning"
|
|
357
|
-
# Intelligent approach:
|
|
358
|
-
# - With PI license: Uses native change risk scoring (superior results)
|
|
359
|
-
# - Without PI: Falls back to TensorFlow.js neural networks
|
|
360
|
-
# - Hybrid option: Combines both for maximum accuracy
|
|
361
|
-
```
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## Usage Examples
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###
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- Check that the redirect URI is set to `http://localhost:3000/callback`
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- Try `snow-flow auth logout` then `snow-flow auth login` again
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**MCP Connection Failed?**
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- Run `snow-flow init --force` to regenerate configuration
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- Restart Claude Code after configuration changes
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- Check logs with `snow-flow logs`
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## ๐ Real-World Impact
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### **80% Faster Development**
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AI orchestration eliminates repetitive tasks and automates complex workflows.
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-
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### **90% Error Reduction**
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Intelligent validation and best practice enforcement prevent common mistakes.
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### **100% Platform Coverage**
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Every ServiceNow module and capability is accessible through natural language.
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-
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### **โ Learning Potential**
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Continuous pattern analysis reveals optimization opportunities you didn't know existed.
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### Natural Language Commands
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```bash
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# Create an incident dashboard
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snow-flow sparc "Create incident management dashboard with SLA tracking"
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-
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# Build a workflow
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snow-flow sparc "Create employee onboarding workflow with approval steps"
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-
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- **Schema Import**: Provide your custom tables and field definitions
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- **Smart Development**: Snow-Flow develops against your exact configuration
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- **Export Ready**: Receive complete Update Sets or Import Sets
|
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- **Full Compatibility**: Generated artifacts work perfectly in your instance
|
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# Analyze data
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snow-flow sparc "Analyze incident resolution patterns from last quarter"
|
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|
+
```
|
|
398
385
|
|
|
399
|
-
|
|
386
|
+
### Direct Tool Usage
|
|
400
387
|
```bash
|
|
401
|
-
#
|
|
402
|
-
snow-flow
|
|
388
|
+
# Query incidents
|
|
389
|
+
snow-flow query --table incident --limit 10
|
|
403
390
|
|
|
404
|
-
#
|
|
405
|
-
snow-flow
|
|
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|
+
# Create a widget
|
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|
+
snow-flow deploy widget --name "SLA Dashboard" --template dashboard
|
|
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393
|
|
|
407
|
-
#
|
|
408
|
-
snow-flow
|
|
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|
+
# Generate documentation
|
|
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|
+
snow-flow generate docs --scope "incident_management"
|
|
409
396
|
```
|
|
410
397
|
|
|
411
|
-
###
|
|
412
|
-
|
|
413
|
-
-
|
|
414
|
-
-
|
|
415
|
-
|
|
416
|
-
|
|
398
|
+
### Swarm Coordination
|
|
399
|
+
```bash
|
|
400
|
+
# Multi-agent development
|
|
401
|
+
snow-flow swarm "Build complete HR service portal" \
|
|
402
|
+
--strategy development \
|
|
403
|
+
--mode hierarchical \
|
|
404
|
+
--max-agents 8
|
|
405
|
+
|
|
406
|
+
# Analysis swarm
|
|
407
|
+
snow-flow swarm "Analyze system performance bottlenecks" \
|
|
408
|
+
--strategy analysis \
|
|
409
|
+
--mode mesh \
|
|
410
|
+
--parallel
|
|
411
|
+
```
|
|
417
412
|
|
|
418
|
-
|
|
419
|
-
- **Multi-Instance Management**: Develop once, deploy everywhere
|
|
420
|
-
- **Team Collaboration**: Shared knowledge graphs and patterns
|
|
421
|
-
- **Audit & Compliance**: Full tracking of AI-generated changes
|
|
422
|
-
- **SLA Guarantees**: Priority support and uptime commitments
|
|
413
|
+
## Configuration
|
|
423
414
|
|
|
424
|
-
|
|
415
|
+
Configuration file location: `~/.snow-flow/.env`
|
|
425
416
|
|
|
426
|
-
###
|
|
427
|
-
|
|
417
|
+
### Required Settings
|
|
418
|
+
```env
|
|
419
|
+
SNOW_INSTANCE=your-instance.service-now.com
|
|
420
|
+
SNOW_CLIENT_ID=your-oauth-client-id
|
|
421
|
+
SNOW_CLIENT_SECRET=your-oauth-client-secret
|
|
422
|
+
```
|
|
428
423
|
|
|
429
|
-
###
|
|
430
|
-
|
|
424
|
+
### Optional Settings
|
|
425
|
+
```env
|
|
426
|
+
# Timeout configuration (milliseconds)
|
|
427
|
+
# SNOW_FLOW_INIT_TIMEOUT=30000
|
|
428
|
+
# SNOW_FLOW_OPERATION_TIMEOUT=60000
|
|
429
|
+
# SNOW_FLOW_MEMORY_TIMEOUT=5000
|
|
430
|
+
|
|
431
|
+
# Agent configuration
|
|
432
|
+
SNOW_FLOW_MAX_AGENTS=10
|
|
433
|
+
SNOW_FLOW_AGENT_MODE=hierarchical
|
|
434
|
+
|
|
435
|
+
# ML configuration
|
|
436
|
+
SNOW_FLOW_ML_ENABLED=true
|
|
437
|
+
SNOW_FLOW_ML_MODEL_PATH=./models
|
|
438
|
+
```
|
|
431
439
|
|
|
432
|
-
|
|
433
|
-
|
|
440
|
+
## Project Structure
|
|
441
|
+
```
|
|
442
|
+
snow-flow/
|
|
443
|
+
โโโ src/ # Source code
|
|
444
|
+
โ โโโ agents/ # Agent implementations
|
|
445
|
+
โ โโโ mcp/ # MCP server implementations
|
|
446
|
+
โ โโโ utils/ # Utility functions
|
|
447
|
+
โ โโโ services/ # Service layer
|
|
448
|
+
โโโ dist/ # Compiled JavaScript
|
|
449
|
+
โโโ memory/ # Persistent storage
|
|
450
|
+
โโโ models/ # ML models
|
|
451
|
+
โโโ tests/ # Test suite
|
|
452
|
+
```
|
|
434
453
|
|
|
435
|
-
|
|
436
|
-
Your development patterns, solutions, and optimizations are captured in the graph database, creating a growing knowledge base for your organization.
|
|
454
|
+
## Documentation
|
|
437
455
|
|
|
438
|
-
|
|
456
|
+
- [API Reference](docs/api.md)
|
|
457
|
+
- [Agent Documentation](docs/agents.md)
|
|
458
|
+
- [MCP Tools Reference](docs/tools.md)
|
|
459
|
+
- [ML Capabilities](docs/ml.md)
|
|
460
|
+
- [Configuration Guide](docs/configuration.md)
|
|
439
461
|
|
|
440
|
-
|
|
441
|
-
- **Discord Community**: [Join our Discord](https://discord.gg/snow-flow)
|
|
442
|
-
- **GitHub Issues**: [Report bugs or request features](https://github.com/groeimetai/snow-flow/issues)
|
|
443
|
-
- **Commercial Support**: Available with Snow-Flow Pro
|
|
462
|
+
## Contributing
|
|
444
463
|
|
|
445
|
-
|
|
464
|
+
Contributions are welcome. Please read the [Contributing Guide](CONTRIBUTING.md) for details on our code of conduct and the process for submitting pull requests.
|
|
446
465
|
|
|
447
|
-
|
|
466
|
+
## Support
|
|
448
467
|
|
|
449
|
-
|
|
468
|
+
- GitHub Issues: [github.com/groeimetai/snow-flow/issues](https://github.com/groeimetai/snow-flow/issues)
|
|
469
|
+
- Documentation: [github.com/groeimetai/snow-flow/wiki](https://github.com/groeimetai/snow-flow/wiki)
|
|
450
470
|
|
|
451
|
-
|
|
471
|
+
## License
|
|
452
472
|
|
|
453
|
-
|
|
454
|
-
npm install -g snow-flow
|
|
455
|
-
snow-flow init
|
|
456
|
-
```
|
|
473
|
+
This project is licensed under the MIT License - see the [LICENSE](LICENSE) file for details.
|
|
457
474
|
|
|
458
|
-
|
|
475
|
+
## Acknowledgments
|
|
459
476
|
|
|
460
|
-
|
|
477
|
+
- ServiceNow for the comprehensive REST API
|
|
478
|
+
- TensorFlow.js for machine learning capabilities
|
|
479
|
+
- Model Context Protocol (MCP) for tool orchestration
|
package/dist/dynamic-version.js
CHANGED
|
@@ -36,7 +36,7 @@ function getDynamicVersion() {
|
|
|
36
36
|
console.warn('Warning: Could not read version from package.json:', error);
|
|
37
37
|
}
|
|
38
38
|
// Fallback to hardcoded version
|
|
39
|
-
return '3.2.
|
|
39
|
+
return '3.2.2';
|
|
40
40
|
}
|
|
41
41
|
// Export a constant that uses the dynamic version
|
|
42
42
|
exports.VERSION = getDynamicVersion();
|
|
@@ -219,7 +219,7 @@ class ServiceNowAutomationMCP {
|
|
|
219
219
|
},
|
|
220
220
|
{
|
|
221
221
|
name: 'snow_create_atf_test',
|
|
222
|
-
description: '
|
|
222
|
+
description: 'Creates an Automated Test Framework (ATF) test for automated testing of ServiceNow applications and configurations using the sys_atf_test table.',
|
|
223
223
|
inputSchema: {
|
|
224
224
|
type: 'object',
|
|
225
225
|
properties: {
|
|
@@ -235,7 +235,7 @@ class ServiceNowAutomationMCP {
|
|
|
235
235
|
},
|
|
236
236
|
{
|
|
237
237
|
name: 'snow_create_atf_test_step',
|
|
238
|
-
description: '
|
|
238
|
+
description: 'Adds a test step to an existing ATF test. Steps define the actions and assertions for testing using the sys_atf_step table.',
|
|
239
239
|
inputSchema: {
|
|
240
240
|
type: 'object',
|
|
241
241
|
properties: {
|
|
@@ -251,7 +251,7 @@ class ServiceNowAutomationMCP {
|
|
|
251
251
|
},
|
|
252
252
|
{
|
|
253
253
|
name: 'snow_execute_atf_test',
|
|
254
|
-
description: '
|
|
254
|
+
description: 'Executes an ATF test or test suite and returns the results. Tests run asynchronously in ServiceNow using sys_atf_test_result table.',
|
|
255
255
|
inputSchema: {
|
|
256
256
|
type: 'object',
|
|
257
257
|
properties: {
|
|
@@ -264,7 +264,7 @@ class ServiceNowAutomationMCP {
|
|
|
264
264
|
},
|
|
265
265
|
{
|
|
266
266
|
name: 'snow_get_atf_results',
|
|
267
|
-
description: '
|
|
267
|
+
description: 'Retrieves ATF test execution results including pass/fail status, error details, and execution time from sys_atf_test_result table.',
|
|
268
268
|
inputSchema: {
|
|
269
269
|
type: 'object',
|
|
270
270
|
properties: {
|
|
@@ -276,7 +276,7 @@ class ServiceNowAutomationMCP {
|
|
|
276
276
|
},
|
|
277
277
|
{
|
|
278
278
|
name: 'snow_create_atf_test_suite',
|
|
279
|
-
description: '
|
|
279
|
+
description: 'Creates an ATF test suite to group and run multiple tests together using sys_atf_test_suite table.',
|
|
280
280
|
inputSchema: {
|
|
281
281
|
type: 'object',
|
|
282
282
|
properties: {
|
|
@@ -291,7 +291,7 @@ class ServiceNowAutomationMCP {
|
|
|
291
291
|
},
|
|
292
292
|
{
|
|
293
293
|
name: 'snow_discover_atf_tests',
|
|
294
|
-
description: '
|
|
294
|
+
description: 'Discovers existing ATF tests and test suites in the instance with filtering options from sys_atf_test and sys_atf_test_suite tables.',
|
|
295
295
|
inputSchema: {
|
|
296
296
|
type: 'object',
|
|
297
297
|
properties: {
|
package/package.json
CHANGED
|
@@ -1,7 +1,7 @@
|
|
|
1
1
|
{
|
|
2
2
|
"name": "snow-flow",
|
|
3
|
-
"version": "3.2.
|
|
4
|
-
"description": "Snow-Flow v3.2.
|
|
3
|
+
"version": "3.2.2",
|
|
4
|
+
"description": "Snow-Flow v3.2.2: ServiceNow development platform with 180+ MCP tools. Includes ATF Testing, Knowledge Management, Service Catalog, Change Management, Virtual Agent, Performance Analytics, Flow Designer, Agent Workspace, Mobile, CMDB/Discovery, Event Management, HR Service Delivery, Customer Service Management, and DevOps integration. All tools use official ServiceNow REST APIs across 17 specialized MCP servers.",
|
|
5
5
|
"main": "dist/index.js",
|
|
6
6
|
"type": "commonjs",
|
|
7
7
|
"bin": {
|