snow-flow 2.9.9 → 3.0.0

package/src/templates/base/script_include.template.json

@@ -0,0 +1,18 @@
+{
+  "type": "script_include",
+  "name": "{{CLASS_NAME}}",
+  "description": "{{DESCRIPTION}}",
+  "config": {
+    "api_name": "{{API_NAME|CLASS_NAME}}",
+    "access": "{{ACCESS|public}}",
+    "active": true,
+    "script": "var {{CLASS_NAME}} = Class.create();\n{{CLASS_NAME}}.prototype = {\n    initialize: function() {\n        // Constructor\n    },\n    \n    // Add your methods here\n    {{METHOD_NAME|exampleMethod}}: function() {\n        // Method implementation\n        return true;\n    },\n    \n    type: '{{CLASS_NAME}}'\n};"
+  },
+  "variables": {
+    "CLASS_NAME": "MyUtilityClass",
+    "DESCRIPTION": "Utility functions for ServiceNow",
+    "API_NAME": "MyUtilityClass",
+    "ACCESS": "public",
+    "METHOD_NAME": "exampleMethod"
+  }
+}

package/src/templates/base/table.template.json

@@ -0,0 +1,64 @@
+{
+  "type": "table",
+  "name": "{{TABLE_NAME}}",
+  "description": "{{TABLE_DESCRIPTION}}",
+  "config": {
+    "name": "{{TABLE_NAME}}",
+    "label": "{{LABEL}}",
+    "plural": "{{PLURAL}}",
+    "extends_table": "{{EXTENDS_TABLE|task}}",
+    "number_ref": {
+      "table": "{{TABLE_NAME}}",
+      "prefix": "{{PREFIX|CUSTOM}}"
+    },
+    "access": "{{ACCESS|public}}",
+    "create_access_controls": {{CREATE_ACCESS_CONTROLS|true}},
+    "live_feed_enabled": {{LIVE_FEED_ENABLED|false}},
+    "is_extendable": {{IS_EXTENDABLE|true}},
+    "create_module": {{CREATE_MODULE|true}},
+    "icon": "{{ICON|}}",
+    "user_role": "{{USER_ROLE|}}",
+    "fields": [
+      {
+        "column_name": "{{FIELD1_NAME|description}}",
+        "column_label": "{{FIELD1_LABEL|Description}}",
+        "type": "{{FIELD1_TYPE|string}}",
+        "max_length": {{FIELD1_LENGTH|255}},
+        "mandatory": {{FIELD1_MANDATORY|false}},
+        "display": {{FIELD1_DISPLAY|true}},
+        "active": true
+      }
+    ],
+    "acls": {
+      "create": "{{ACL_CREATE|true}}",
+      "read": "{{ACL_READ|true}}",
+      "write": "{{ACL_WRITE|true}}",
+      "delete": "{{ACL_DELETE|admin}}"
+    }
+  },
+  "variables": {
+    "TABLE_NAME": "u_custom_table",
+    "TABLE_DESCRIPTION": "A custom ServiceNow table",
+    "LABEL": "Custom Table",
+    "PLURAL": "Custom Tables",
+    "EXTENDS_TABLE": "task",
+    "PREFIX": "CUSTOM",
+    "ACCESS": "public",
+    "CREATE_ACCESS_CONTROLS": true,
+    "LIVE_FEED_ENABLED": false,
+    "IS_EXTENDABLE": true,
+    "CREATE_MODULE": true,
+    "ICON": "",
+    "USER_ROLE": "",
+    "FIELD1_NAME": "description",
+    "FIELD1_LABEL": "Description",
+    "FIELD1_TYPE": "string",
+    "FIELD1_LENGTH": 255,
+    "FIELD1_MANDATORY": false,
+    "FIELD1_DISPLAY": true,
+    "ACL_CREATE": "true",
+    "ACL_READ": "true",
+    "ACL_WRITE": "true",
+    "ACL_DELETE": "admin"
+  }
+}

package/src/templates/base/widget.template.json

@@ -0,0 +1,25 @@
+{
+  "type": "widget",
+  "name": "{{WIDGET_NAME}}",
+  "description": "{{WIDGET_DESCRIPTION}}",
+  "config": {
+    "id": "{{WIDGET_ID}}",
+    "title": "{{WIDGET_TITLE}}",
+    "category": "{{CATEGORY|custom}}",
+    "template": "<div class=\"{{WIDGET_CLASS}}\">\n  <!-- Widget HTML here -->\n</div>",
+    "css": ".{{WIDGET_CLASS}} {\n  /* Widget styles here */\n}",
+    "client_script": "function() {\n  var c = this;\n  \n  // Client controller logic here\n  c.data = c.data || {};\n}",
+    "server_script": "(function() {\n  // Server script logic here\n  data = data || {};\n  \n  // Fetch data from ServiceNow\n  \n})()",
+    "option_schema": "[]",
+    "demo_data": "{}",
+    "has_preview": true
+  },
+  "variables": {
+    "WIDGET_NAME": "My Widget",
+    "WIDGET_DESCRIPTION": "A custom ServiceNow widget",
+    "WIDGET_ID": "my_widget",
+    "WIDGET_TITLE": "My Widget",
+    "WIDGET_CLASS": "my-widget",
+    "CATEGORY": "custom"
+  }
+}

package/src/templates/patterns/composite.incident-management.template.json

@@ -0,0 +1,140 @@
+{
+  "type": "composite",
+  "name": "Incident Management System Template",
+  "description": "Complete incident management system with dashboard, workflows, and automation",
+  "category": "patterns/composite",
+  "artifacts": [
+    {
+      "type": "widget",
+      "template": "patterns/widget.dashboard",
+      "variables": {
+        "WIDGET_NAME": "incident_dashboard",
+        "WIDGET_TITLE": "Incident Management Dashboard",
+        "WIDGET_DESCRIPTION": "Real-time incident tracking and analytics",
+        "TABLE_NAME": "incident"
+      }
+    },
+    {
+      "type": "widget",
+      "template": "patterns/widget.datatable",
+      "variables": {
+        "WIDGET_NAME": "incident_list",
+        "WIDGET_TITLE": "Active Incidents",
+        "WIDGET_DESCRIPTION": "Interactive list of active incidents",
+        "TABLE_NAME": "incident",
+        "ENABLE_INLINE_EDIT": "true"
+      }
+    },
+    {
+      "type": "flow",
+      "template": "patterns/flow.approval",
+      "variables": {
+        "FLOW_NAME": "incident_escalation",
+        "FLOW_DESCRIPTION": "Automatic incident escalation based on priority and age",
+        "TABLE_NAME": "incident",
+        "TRIGGER_TYPE": "scheduled",
+        "TRIGGER_CONDITION": "priority IN (1,2) AND state != 'resolved'"
+      }
+    },
+    {
+      "type": "business_rule",
+      "template": "base/business_rule",
+      "variables": {
+        "NAME": "incident_auto_assignment",
+        "DESCRIPTION": "Automatically assign incidents based on category",
+        "TABLE": "incident",
+        "WHEN": "before",
+        "CONDITION": "current.assigned_to.nil() && !current.category.nil()",
+        "SCRIPT": "// Auto-assignment logic\nvar category = current.getValue('category');\nvar assignmentGroup = '';\n\nswitch(category) {\n  case 'hardware':\n    assignmentGroup = 'hardware_support';\n    break;\n  case 'software':\n    assignmentGroup = 'software_support';\n    break;\n  case 'network':\n    assignmentGroup = 'network_support';\n    break;\n  default:\n    assignmentGroup = 'service_desk';\n}\n\ncurrent.assignment_group = assignmentGroup;"
+      }
+    },
+    {
+      "type": "script_include",
+      "template": "base/script_include",
+      "variables": {
+        "CLASS_NAME": "IncidentAnalytics",
+        "DESCRIPTION": "Utility functions for incident analytics and reporting",
+        "SCRIPT": "var IncidentAnalytics = Class.create();\nIncidentAnalytics.prototype = {\n  initialize: function() {},\n  \n  getMetrics: function() {\n    var metrics = {};\n    \n    // Total incidents\n    var gr = new GlideRecord('incident');\n    gr.addActiveQuery();\n    gr.query();\n    metrics.total = gr.getRowCount();\n    \n    // By priority\n    var priorities = {};\n    gr = new GlideRecord('incident');\n    gr.addActiveQuery();\n    gr.query();\n    while (gr.next()) {\n      var priority = gr.getValue('priority') || 'undefined';\n      priorities[priority] = (priorities[priority] || 0) + 1;\n    }\n    metrics.byPriority = priorities;\n    \n    // Average resolution time\n    gr = new GlideRecord('incident');\n    gr.addQuery('state', 'resolved');\n    gr.orderByDesc('sys_updated_on');\n    gr.setLimit(100);\n    gr.query();\n    \n    var totalTime = 0;\n    var count = 0;\n    while (gr.next()) {\n      var created = new GlideDateTime(gr.sys_created_on);\n      var resolved = new GlideDateTime(gr.resolved_at);\n      if (resolved.getNumericValue() > created.getNumericValue()) {\n        totalTime += resolved.getNumericValue() - created.getNumericValue();\n        count++;\n      }\n    }\n    \n    if (count > 0) {\n      metrics.avgResolutionTime = Math.round(totalTime / count / 1000 / 60); // minutes\n    }\n    \n    return metrics;\n  },\n  \n  type: 'IncidentAnalytics'\n};"
+      }
+    },
+    {
+      "type": "table",
+      "template": "base/table",
+      "variables": {
+        "NAME": "u_incident_metrics",
+        "LABEL": "Incident Metrics",
+        "EXTENDS": "sys_metadata",
+        "FIELDS": [
+          {
+            "name": "metric_date",
+            "label": "Metric Date",
+            "type": "glide_date",
+            "mandatory": true
+          },
+          {
+            "name": "total_incidents",
+            "label": "Total Incidents",
+            "type": "integer",
+            "default": "0"
+          },
+          {
+            "name": "high_priority",
+            "label": "High Priority",
+            "type": "integer",
+            "default": "0"
+          },
+          {
+            "name": "avg_resolution_time",
+            "label": "Avg Resolution Time (min)",
+            "type": "decimal",
+            "default": "0"
+          },
+          {
+            "name": "sla_breaches",
+            "label": "SLA Breaches",
+            "type": "integer",
+            "default": "0"
+          }
+        ]
+      }
+    }
+  ],
+  "dependencies": [
+    {
+      "from": "widget.incident_dashboard",
+      "to": "script_include.IncidentAnalytics",
+      "type": "uses"
+    },
+    {
+      "from": "flow.incident_escalation",
+      "to": "table.incident",
+      "type": "updates"
+    },
+    {
+      "from": "business_rule.incident_auto_assignment",
+      "to": "table.incident",
+      "type": "triggers_on"
+    },
+    {
+      "from": "script_include.IncidentAnalytics",
+      "to": "table.u_incident_metrics",
+      "type": "writes_to"
+    }
+  ],
+  "deployment_order": [
+    "table.u_incident_metrics",
+    "script_include.IncidentAnalytics",
+    "business_rule.incident_auto_assignment",
+    "flow.incident_escalation",
+    "widget.incident_list",
+    "widget.incident_dashboard"
+  ],
+  "variables": {
+    "SYSTEM_NAME": "Incident Management",
+    "SYSTEM_PREFIX": "inc_mgmt",
+    "PRIMARY_TABLE": "incident",
+    "NOTIFICATION_GROUP": "incident_managers",
+    "SLA_WARNING_THRESHOLD": "80",
+    "ESCALATION_TIMEOUT": "3600"
+  }
+}

package/src/templates/patterns/widget.dashboard.template.json

@@ -0,0 +1,238 @@
+{
+  "type": "widget",
+  "name": "Dashboard Widget Template",
+  "description": "Template for creating dashboard widgets with charts and metrics",
+  "category": "patterns/dashboard",
+  "config": {
+    "name": "{{WIDGET_NAME|custom_dashboard}}",
+    "id": "{{WIDGET_ID|custom_dashboard}}",
+    "instance_id": "{{INSTANCE_ID|dashboard_}}",
+    "data": {
+      "title": "{{WIDGET_TITLE|Dashboard}}",
+      "short_description": "{{WIDGET_DESCRIPTION|Real-time dashboard with key metrics}}",
+      "roles": "{{WIDGET_ROLES|}}"
+    },
+    "options": [
+      {
+        "name": "refresh_interval",
+        "section": "Behavior",
+        "label": "Refresh Interval (seconds)",
+        "type": "integer",
+        "value": "30",
+        "help": "How often to refresh the dashboard data"
+      },
+      {
+        "name": "color_scheme",
+        "section": "Appearance",
+        "label": "Color Scheme",
+        "type": "choice",
+        "value": "default",
+        "choices": [
+          {"label": "Default", "value": "default"},
+          {"label": "Dark", "value": "dark"},
+          {"label": "High Contrast", "value": "high-contrast"}
+        ]
+      },
+      {
+        "name": "chart_type",
+        "section": "Appearance",
+        "label": "Default Chart Type",
+        "type": "choice",
+        "value": "bar",
+        "choices": [
+          {"label": "Bar Chart", "value": "bar"},
+          {"label": "Line Chart", "value": "line"},
+          {"label": "Pie Chart", "value": "pie"},
+          {"label": "Donut Chart", "value": "donut"}
+        ]
+      }
+    ],
+    "html": [
+      "<div class=\"dashboard-widget\" ng-class=\"{'dark-theme': options.color_scheme === 'dark', 'high-contrast': options.color_scheme === 'high-contrast'}\">",
+      "  <div class=\"dashboard-header\">",
+      "    <h2 class=\"dashboard-title\">{{data.title}}</h2>",
+      "    <div class=\"dashboard-controls\">",
+      "      <button class=\"btn btn-sm\" ng-click=\"c.refresh()\" title=\"Refresh\">",
+      "        <i class=\"fa fa-refresh\" ng-class=\"{'fa-spin': c.loading}\"></i>",
+      "      </button>",
+      "      <button class=\"btn btn-sm\" ng-click=\"c.toggleFullscreen()\" title=\"Fullscreen\">",
+      "        <i class=\"fa\" ng-class=\"c.fullscreen ? 'fa-compress' : 'fa-expand'\"></i>",
+      "      </button>",
+      "    </div>",
+      "  </div>",
+      "  ",
+      "  <div class=\"dashboard-metrics\" ng-if=\"!c.loading\">",
+      "    <div class=\"metric-card\" ng-repeat=\"metric in c.metrics\">",
+      "      <div class=\"metric-value\" ng-style=\"{'color': metric.color}\">{{metric.value}}</div>",
+      "      <div class=\"metric-label\">{{metric.label}}</div>",
+      "      <div class=\"metric-trend\" ng-if=\"metric.trend\">",
+      "        <i class=\"fa\" ng-class=\"metric.trend > 0 ? 'fa-arrow-up text-success' : 'fa-arrow-down text-danger'\"></i>",
+      "        <span>{{metric.trend}}%</span>",
+      "      </div>",
+      "    </div>",
+      "  </div>",
+      "  ",
+      "  <div class=\"dashboard-charts\" ng-if=\"!c.loading\">",
+      "    <div class=\"chart-container\" ng-repeat=\"chart in c.charts\">",
+      "      <h3>{{chart.title}}</h3>",
+      "      <canvas id=\"chart-{{$index}}\" width=\"400\" height=\"200\"></canvas>",
+      "    </div>",
+      "  </div>",
+      "  ",
+      "  <div class=\"dashboard-loading\" ng-if=\"c.loading\">",
+      "    <i class=\"fa fa-spinner fa-spin fa-3x\"></i>",
+      "    <p>Loading dashboard data...</p>",
+      "  </div>",
+      "</div>"
+    ],
+    "css": [
+      ".dashboard-widget {",
+      "  padding: 20px;",
+      "  background: #fff;",
+      "  border-radius: 8px;",
+      "  box-shadow: 0 2px 4px rgba(0,0,0,0.1);",
+      "}",
+      "",
+      ".dashboard-widget.dark-theme {",
+      "  background: #1a1a1a;",
+      "  color: #fff;",
+      "}",
+      "",
+      ".dashboard-widget.high-contrast {",
+      "  border: 2px solid #000;",
+      "}",
+      "",
+      ".dashboard-header {",
+      "  display: flex;",
+      "  justify-content: space-between;",
+      "  align-items: center;",
+      "  margin-bottom: 20px;",
+      "}",
+      "",
+      ".dashboard-title {",
+      "  margin: 0;",
+      "  font-size: 24px;",
+      "  font-weight: 600;",
+      "}",
+      "",
+      ".dashboard-controls button {",
+      "  margin-left: 10px;",
+      "}",
+      "",
+      ".dashboard-metrics {",
+      "  display: grid;",
+      "  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));",
+      "  gap: 20px;",
+      "  margin-bottom: 30px;",
+      "}",
+      "",
+      ".metric-card {",
+      "  background: #f5f5f5;",
+      "  padding: 20px;",
+      "  border-radius: 8px;",
+      "  text-align: center;",
+      "  transition: transform 0.2s;",
+      "}",
+      "",
+      ".dark-theme .metric-card {",
+      "  background: #2a2a2a;",
+      "}",
+      "",
+      ".metric-card:hover {",
+      "  transform: translateY(-2px);",
+      "  box-shadow: 0 4px 8px rgba(0,0,0,0.1);",
+      "}",
+      "",
+      ".metric-value {",
+      "  font-size: 36px;",
+      "  font-weight: bold;",
+      "  margin-bottom: 5px;",
+      "}",
+      "",
+      ".metric-label {",
+      "  font-size: 14px;",
+      "  color: #666;",
+      "  text-transform: uppercase;",
+      "}",
+      "",
+      ".dark-theme .metric-label {",
+      "  color: #999;",
+      "}",
+      "",
+      ".metric-trend {",
+      "  margin-top: 10px;",
+      "  font-size: 14px;",
+      "}",
+      "",
+      ".dashboard-charts {",
+      "  display: grid;",
+      "  grid-template-columns: repeat(auto-fit, minmax(400px, 1fr));",
+      "  gap: 30px;",
+      "}",
+      "",
+      ".chart-container {",
+      "  background: #f9f9f9;",
+      "  padding: 20px;",
+      "  border-radius: 8px;",
+      "}",
+      "",
+      ".dark-theme .chart-container {",
+      "  background: #2a2a2a;",
+      "}",
+      "",
+      ".dashboard-loading {",
+      "  text-align: center;",
+      "  padding: 60px 20px;",
+      "  color: #666;",
+      "}",
+      "",
+      ".dark-theme .dashboard-loading {",
+      "  color: #999;",
+      "}",
+      "",
+      "@media (max-width: 768px) {",
+      "  .dashboard-metrics {",
+      "    grid-template-columns: 1fr;",
+      "  }",
+      "  .dashboard-charts {",
+      "    grid-template-columns: 1fr;",
+      "  }",
+      "}"
+    ],
+    "client_controller": "{{CLIENT_CONTROLLER|dashboard_controller}}",
+    "script": "{{SERVER_SCRIPT|dashboard_server_script}}",
+    "link_function": "{{LINK_FUNCTION|}}",
+    "demo_data": {
+      "metrics": [
+        {"label": "Total Items", "value": "1,234", "color": "#007bff", "trend": 12},
+        {"label": "Active Users", "value": "456", "color": "#28a745", "trend": 5},
+        {"label": "Pending Tasks", "value": "78", "color": "#ffc107", "trend": -3},
+        {"label": "Completed", "value": "89%", "color": "#17a2b8", "trend": 2}
+      ],
+      "charts": [
+        {
+          "title": "Weekly Trend",
+          "type": "line",
+          "data": {
+            "labels": ["Mon", "Tue", "Wed", "Thu", "Fri", "Sat", "Sun"],
+            "datasets": [{
+              "label": "Items",
+              "data": [65, 59, 80, 81, 56, 55, 40]
+            }]
+          }
+        }
+      ]
+    }
+  },
+  "variables": {
+    "WIDGET_NAME": "custom_dashboard",
+    "WIDGET_ID": "custom_dashboard",
+    "INSTANCE_ID": "dashboard_",
+    "WIDGET_TITLE": "Dashboard",
+    "WIDGET_DESCRIPTION": "Real-time dashboard with key metrics",
+    "WIDGET_ROLES": "",
+    "CLIENT_CONTROLLER": "function($scope, $http, $timeout) {\n  var c = this;\n  \n  c.loading = true;\n  c.fullscreen = false;\n  c.metrics = [];\n  c.charts = [];\n  \n  c.refresh = function() {\n    c.loading = true;\n    c.server.get({\n      action: 'get_dashboard_data'\n    }).then(function(response) {\n      c.metrics = response.data.metrics || [];\n      c.charts = response.data.charts || [];\n      c.loading = false;\n      \n      // Render charts\n      $timeout(function() {\n        c.renderCharts();\n      }, 100);\n    });\n  };\n  \n  c.renderCharts = function() {\n    c.charts.forEach(function(chart, index) {\n      var ctx = document.getElementById('chart-' + index);\n      if (ctx) {\n        new Chart(ctx.getContext('2d'), {\n          type: c.options.chart_type || chart.type || 'bar',\n          data: chart.data,\n          options: {\n            responsive: true,\n            maintainAspectRatio: false\n          }\n        });\n      }\n    });\n  };\n  \n  c.toggleFullscreen = function() {\n    c.fullscreen = !c.fullscreen;\n    // Implement fullscreen logic\n  };\n  \n  // Initial load\n  c.refresh();\n  \n  // Auto-refresh\n  if (c.options.refresh_interval > 0) {\n    var refreshTimer = $timeout(function refresh() {\n      c.refresh();\n      refreshTimer = $timeout(refresh, c.options.refresh_interval * 1000);\n    }, c.options.refresh_interval * 1000);\n    \n    $scope.$on('$destroy', function() {\n      $timeout.cancel(refreshTimer);\n    });\n  }\n}",
+    "SERVER_SCRIPT": "(function() {\n  try {\n    data.metrics = [];\n    data.charts = [];\n    gs.log('Dashboard widget server script started', 'dashboard_widget');\n    \n    if (input && input.action === 'get_dashboard_data') {\n      // Example: Fetch incident metrics\n      var gr = new GlideRecord('incident');\n      gr.addQuery('active', 'true'); // ✅ FIXED: Use string instead of boolean\n      gr.query();\n      \n      var totalCount = gr.getRowCount();\n      gs.log('Found ' + totalCount + ' active incidents', 'dashboard_widget');\n      \n      // Get priority breakdown\n      var priorities = {};\n      gr = new GlideRecord('incident');\n      gr.addQuery('active', 'true'); // ✅ FIXED: Use string instead of boolean\n      gr.query();\n      \n      while (gr.next()) {\n        var priority = gr.getValue('priority') || 'undefined';\n        priorities[priority] = (priorities[priority] || 0) + 1;\n      }\n      \n      // Build metrics\n      data.metrics = [\n        {\n          label: 'Total Incidents',\n          value: totalCount.toString(),\n          color: '#007bff',\n          trend: 5\n        },\n        {\n          label: 'High Priority',\n          value: (priorities['1'] || 0).toString(),\n          color: '#dc3545',\n          trend: -2\n        },\n        {\n          label: 'Medium Priority',\n          value: (priorities['2'] || 0).toString(),\n          color: '#ffc107',\n          trend: 3\n        },\n        {\n          label: 'Low Priority',\n          value: (priorities['3'] || 0).toString(),\n          color: '#28a745',\n          trend: 1\n        }\n      ];\n      \n      // Build chart data\n      data.charts = [\n        {\n          title: 'Incidents by Priority',\n          type: 'bar',\n          data: {\n            labels: ['High', 'Medium', 'Low'],\n            datasets: [{\n              label: 'Incidents',\n              data: [\n                priorities['1'] || 0,\n                priorities['2'] || 0,\n                priorities['3'] || 0\n              ],\n              backgroundColor: ['#dc3545', '#ffc107', '#28a745']\n            }]\n          }\n        }\n      ];\n      \n      gs.log('Dashboard data prepared successfully', 'dashboard_widget');\n    }\n  } catch (error) {\n    gs.error('Dashboard widget error: ' + error.message, 'dashboard_widget');\n    data.error = 'Error loading dashboard: ' + error.message;\n    data.success = false;\n  }\n})()",
+    "LINK_FUNCTION": ""
+  }
+}