simple-support-chat 0.2.0 → 0.3.1

package/dist/client/index.cjs

@@ -217,6 +217,10 @@ function injectKeyframes() {
       from { opacity: 1; transform: translateY(0) scale(1); }
       to   { opacity: 0; transform: translateY(12px) scale(0.96); }
     }
+    @keyframes sc-badge-scale-in {
+      from { transform: scale(0); }
+      to   { transform: scale(1); }
+    }
   `;
   document.head.appendChild(style);
 }
@@ -228,9 +232,27 @@ function ChatBubble({
   placeholder = "Type a message...",
   show = true,
   user,
-  repliesUrl
+  repliesUrl,
+  isOpen: isOpenProp,
+  onOpenChange,
+  badgeColor = "#eab308",
+  unreadCount = 0
 }) {
-  const [isOpen, setIsOpen] = react.useState(false);
+  const isControlled = isOpenProp !== void 0;
+  const [isOpenInternal, setIsOpenInternal] = react.useState(false);
+  const isOpen = isControlled ? isOpenProp : isOpenInternal;
+  const setIsOpen = react.useCallback(
+    (valueOrUpdater) => {
+      const newValue = typeof valueOrUpdater === "function" ? valueOrUpdater(isOpen) : valueOrUpdater;
+      if (isControlled) {
+        onOpenChange?.(newValue);
+      } else {
+        setIsOpenInternal(newValue);
+        onOpenChange?.(newValue);
+      }
+    },
+    [isControlled, isOpen, onOpenChange]
+  );
   const colorScheme = useColorScheme();
   const theme = react.useMemo(() => getThemeTokens(colorScheme), [colorScheme]);
   const { messages, input, setInput, sending, sendMessage, handleKeyDown } = useChatEngine({ apiUrl, user, repliesUrl, isOpen });
@@ -292,8 +314,8 @@ function ChatBubble({
     };
     document.addEventListener("keydown", handleTrapKeyDown);
     return () => document.removeEventListener("keydown", handleTrapKeyDown);
-  }, [panelState]);
-  const toggle = react.useCallback(() => setIsOpen((o) => !o), []);
+  }, [panelState, setIsOpen]);
+  const toggle = react.useCallback(() => setIsOpen((o) => !o), [setIsOpen]);
   const positionStyles = {
     position: "fixed",
     zIndex: 99999,
@@ -326,7 +348,7 @@ function ChatBubble({
             }
           }
         ` }),
-    show && /* @__PURE__ */ jsxRuntime.jsx(
+    show && /* @__PURE__ */ jsxRuntime.jsxs(
       "button",
       {
         onClick: toggle,
@@ -345,7 +367,8 @@ function ChatBubble({
           alignItems: "center",
           justifyContent: "center",
           boxShadow: "0 4px 12px rgba(0,0,0,0.15)",
-          transition: "transform 0.2s ease, box-shadow 0.2s ease"
+          transition: "transform 0.2s ease, box-shadow 0.2s ease",
+          overflow: "visible"
         },
         onMouseEnter: (e) => {
           e.currentTarget.style.transform = "scale(1.1)";
@@ -355,21 +378,50 @@ function ChatBubble({
           e.currentTarget.style.transform = "scale(1)";
           e.currentTarget.style.boxShadow = "0 4px 12px rgba(0,0,0,0.15)";
         },
-        children: /* @__PURE__ */ jsxRuntime.jsx(
-          "svg",
-          {
-            width: "24",
-            height: "24",
-            viewBox: "0 0 24 24",
-            fill: "none",
-            stroke: "white",
-            strokeWidth: "2",
-            strokeLinecap: "round",
-            strokeLinejoin: "round",
-            "aria-hidden": "true",
-            children: isOpen ? /* @__PURE__ */ jsxRuntime.jsx("path", { d: "M18 6L6 18M6 6l12 12" }) : /* @__PURE__ */ jsxRuntime.jsx("path", { d: "M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z" })
-          }
-        )
+        children: [
+          /* @__PURE__ */ jsxRuntime.jsx(
+            "svg",
+            {
+              width: "24",
+              height: "24",
+              viewBox: "0 0 24 24",
+              fill: "none",
+              stroke: "white",
+              strokeWidth: "2",
+              strokeLinecap: "round",
+              strokeLinejoin: "round",
+              "aria-hidden": "true",
+              children: isOpen ? /* @__PURE__ */ jsxRuntime.jsx("path", { d: "M18 6L6 18M6 6l12 12" }) : /* @__PURE__ */ jsxRuntime.jsx("path", { d: "M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z" })
+            }
+          ),
+          !isOpen && unreadCount > 0 && /* @__PURE__ */ jsxRuntime.jsx(
+            "span",
+            {
+              "data-testid": "unread-badge",
+              "aria-label": `${unreadCount > 9 ? "9+" : unreadCount} unread messages`,
+              style: {
+                position: "absolute",
+                top: "-4px",
+                right: "-4px",
+                minWidth: "20px",
+                height: "20px",
+                borderRadius: "10px",
+                backgroundColor: badgeColor,
+                color: "#fff",
+                fontSize: "11px",
+                fontWeight: 700,
+                display: "flex",
+                alignItems: "center",
+                justifyContent: "center",
+                padding: "0 5px",
+                lineHeight: 1,
+                boxShadow: "0 2px 4px rgba(0,0,0,0.2)",
+                animation: "sc-badge-scale-in 0.2s ease-out forwards"
+              },
+              children: unreadCount > 9 ? "9+" : unreadCount
+            }
+          )
+        ]
       }
     ),
     showPanel && /* @__PURE__ */ jsxRuntime.jsxs(
@@ -858,6 +910,89 @@ function useSupportChat() {
   const toggle = react.useCallback(() => setIsOpen((prev) => !prev), []);
   return { open, close, toggle, isOpen };
 }
+var POLL_INTERVAL2 = 4e3;
+function useUnreadCount({
+  repliesUrl,
+  user,
+  isOpen
+}) {
+  const [pendingReplies, setPendingReplies] = react.useState([]);
+  const lastReplyTimestampRef = react.useRef(null);
+  const knownReplyIdsRef = react.useRef(/* @__PURE__ */ new Set());
+  const prevIsOpenRef = react.useRef(isOpen);
+  const baselineSetRef = react.useRef(false);
+  react.useEffect(() => {
+    if (isOpen && !prevIsOpenRef.current) {
+      setPendingReplies([]);
+      knownReplyIdsRef.current.clear();
+    }
+    prevIsOpenRef.current = isOpen;
+  }, [isOpen]);
+  const markAsRead = react.useCallback(() => {
+    setPendingReplies([]);
+    knownReplyIdsRef.current.clear();
+  }, []);
+  react.useEffect(() => {
+    if (!repliesUrl || isOpen) return;
+    const sessionId = user?.id ?? getSessionId();
+    const fetchReplies = async () => {
+      try {
+        const params = new URLSearchParams({ sessionId });
+        if (lastReplyTimestampRef.current) {
+          params.set("since", lastReplyTimestampRef.current);
+        }
+        const response = await fetch(`${repliesUrl}?${params.toString()}`);
+        if (!response.ok) return;
+        const data = await response.json();
+        if (!baselineSetRef.current) {
+          baselineSetRef.current = true;
+          if (data.replies.length > 0) {
+            for (const r of data.replies) {
+              knownReplyIdsRef.current.add(r.id);
+            }
+            const latestTimestamp2 = data.replies.reduce((latest, r) => {
+              return r.timestamp > latest ? r.timestamp : latest;
+            }, "");
+            lastReplyTimestampRef.current = latestTimestamp2;
+          } else if (data.lastChecked) {
+            lastReplyTimestampRef.current = data.lastChecked;
+          }
+          return;
+        }
+        if (data.replies.length === 0) return;
+        const newReplies = data.replies.filter(
+          (r) => !knownReplyIdsRef.current.has(r.id)
+        );
+        if (newReplies.length === 0) return;
+        for (const r of newReplies) {
+          knownReplyIdsRef.current.add(r.id);
+        }
+        const latestTimestamp = newReplies.reduce((latest, r) => {
+          return r.timestamp > latest ? r.timestamp : latest;
+        }, lastReplyTimestampRef.current ?? "");
+        lastReplyTimestampRef.current = latestTimestamp;
+        const replyMessages = newReplies.map((r) => ({
+          id: r.id,
+          text: r.text,
+          sender: "received",
+          timestamp: new Date(r.timestamp).getTime()
+        }));
+        setPendingReplies((prev) => [...prev, ...replyMessages]);
+      } catch {
+      }
+    };
+    void fetchReplies();
+    const intervalId = setInterval(() => void fetchReplies(), POLL_INTERVAL2);
+    return () => clearInterval(intervalId);
+  }, [repliesUrl, isOpen, user]);
+  const unreadCount = pendingReplies.length;
+  return {
+    unreadCount,
+    hasUnread: unreadCount > 0,
+    pendingReplies,
+    markAsRead
+  };
+}
 
 exports.ChatBubble = ChatBubble;
 exports.SupportChatModal = SupportChatModal;
@@ -865,5 +1000,6 @@ exports.collectAnonymousContext = collectAnonymousContext;
 exports.getSessionId = getSessionId;
 exports.useChatEngine = useChatEngine;
 exports.useSupportChat = useSupportChat;
+exports.useUnreadCount = useUnreadCount;
 //# sourceMappingURL=index.cjs.map
 //# sourceMappingURL=index.cjs.map

package/dist/client/index.cjs.map

@@ -1 +1 @@
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browser context */\r\nexport function collectAnonymousContext(): AnonymousContext {\r\n  const sessionId = getSessionId();\r\n\r\n  if (typeof window === \"undefined\") {\r\n    return {\r\n      pageUrl: \"\",\r\n      referrer: \"\",\r\n      userAgent: \"\",\r\n      screenSize: \"\",\r\n      timezone: \"\",\r\n      sessionId,\r\n    };\r\n  }\r\n\r\n  return {\r\n    pageUrl: window.location.href,\r\n    referrer: document.referrer,\r\n    userAgent: navigator.userAgent,\r\n    screenSize: `${window.screen.width}x${window.screen.height}`,\r\n    timezone: Intl.DateTimeFormat().resolvedOptions().timeZone,\r\n    sessionId,\r\n  };\r\n}\r\n","import { useState, useCallback, useEffect, useRef } from \"react\";\r\nimport type { ChatMessage, ChatUser } from \"./types\";\r\nimport { collectAnonymousContext, getSessionId } from \"./context\";\r\n\r\n/** Options for initializing the chat engine */\r\nexport interface ChatEngineOptions {\r\n  /** URL of the support chat API endpoint 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When set, polling starts while chat is active. */\r\n  repliesUrl?: string;\r\n  /** Whether the chat panel is currently visible (controls polling lifecycle). Defaults to true. */\r\n  isOpen?: boolean;\r\n}\r\n\r\n/** Return value from useChatEngine */\r\nexport interface ChatEngineState {\r\n  /** All chat messages */\r\n  messages: ChatMessage[];\r\n  /** Current input value */\r\n  input: string;\r\n  /** Update the input value */\r\n  setInput: (value: string) => void;\r\n  /** Whether a message is currently being sent */\r\n  sending: boolean;\r\n  /** Send the current input as a message */\r\n  sendMessage: () => Promise<void>;\r\n  /** Handle keydown on the input (Enter to send) */\r\n  handleKeyDown: (e: React.KeyboardEvent) => void;\r\n}\r\n\r\n/** Shape of the replies endpoint response */\r\ninterface RepliesApiResponse {\r\n  replies: Array<{\r\n    id: string;\r\n    text: string;\r\n    sender: string;\r\n    timestamp: string;\r\n    threadTs: string;\r\n  }>;\r\n  lastChecked: string;\r\n}\r\n\r\n/** Polling interval in milliseconds */\r\nconst POLL_INTERVAL = 4000;\r\n\r\n/**\r\n * Shared chat engine hook used by both ChatBubble and SupportChatModal.\r\n * Manages message state, input, API communication, and reply polling.\r\n */\r\nexport function useChatEngine({\r\n  apiUrl,\r\n  user,\r\n  repliesUrl,\r\n  isOpen = true,\r\n}: ChatEngineOptions): ChatEngineState {\r\n  const [messages, setMessages] = useState<ChatMessage[]>([]);\r\n  const [input, setInput] = useState(\"\");\r\n  const [sending, setSending] = useState(false);\r\n\r\n  // Track the latest reply timestamp for incremental polling (since parameter)\r\n  const lastReplyTimestampRef = useRef<string | null>(null);\r\n  // Track known reply IDs for deduplication\r\n  const knownReplyIdsRef = useRef<Set<string>>(new Set());\r\n\r\n  const sendMessage = useCallback(async () => {\r\n    const text = input.trim();\r\n    if (!text || sending) return;\r\n\r\n    const msg: ChatMessage = {\r\n      id: `msg-${Date.now()}`,\r\n      text,\r\n      sender: \"user\",\r\n      timestamp: Date.now(),\r\n    };\r\n\r\n    setMessages((prev) => [...prev, msg]);\r\n    setInput(\"\");\r\n    setSending(true);\r\n\r\n    try {\r\n      const context = collectAnonymousContext();\r\n      const response = await fetch(apiUrl, {\r\n        method: \"POST\",\r\n        headers: { \"Content-Type\": \"application/json\" },\r\n        body: JSON.stringify({\r\n          message: text,\r\n          user: user ?? undefined,\r\n          sessionId: user?.id ?? getSessionId(),\r\n          context,\r\n        }),\r\n      });\r\n\r\n      if (!response.ok) {\r\n        setMessages((prev) => [\r\n          ...prev,\r\n          {\r\n            id: `err-${Date.now()}`,\r\n            text: \"Failed to send message. Please try again.\",\r\n            sender: \"system\",\r\n            timestamp: Date.now(),\r\n          },\r\n        ]);\r\n      }\r\n    } catch {\r\n      setMessages((prev) => [\r\n        ...prev,\r\n        {\r\n          id: `err-${Date.now()}`,\r\n          text: \"Connection error. Please try again.\",\r\n          sender: \"system\",\r\n          timestamp: Date.now(),\r\n        },\r\n      ]);\r\n    } finally {\r\n      setSending(false);\r\n    }\r\n  }, [input, sending, apiUrl, user]);\r\n\r\n  const handleKeyDown = useCallback(\r\n    (e: React.KeyboardEvent) => {\r\n      if (e.key === \"Enter\" && !e.shiftKey) {\r\n        e.preventDefault();\r\n        void sendMessage();\r\n      }\r\n    },\r\n    [sendMessage],\r\n  );\r\n\r\n  // Reply polling effect\r\n  useEffect(() => {\r\n    if (!repliesUrl || !isOpen) return;\r\n\r\n    const sessionId = user?.id ?? getSessionId();\r\n\r\n    const fetchReplies = async () => {\r\n      try {\r\n        const params = new URLSearchParams({ sessionId });\r\n        if (lastReplyTimestampRef.current) {\r\n          params.set(\"since\", lastReplyTimestampRef.current);\r\n        }\r\n\r\n        const response = await fetch(`${repliesUrl}?${params.toString()}`);\r\n        if (!response.ok) return;\r\n\r\n        const data: RepliesApiResponse = await response.json();\r\n\r\n        if (data.replies.length === 0) return;\r\n\r\n        // Filter out already-known replies (deduplication)\r\n        const newReplies = data.replies.filter(\r\n          (r) => !knownReplyIdsRef.current.has(r.id),\r\n        );\r\n\r\n        if (newReplies.length === 0) return;\r\n\r\n        // Track new reply IDs\r\n        for (const r of newReplies) {\r\n          knownReplyIdsRef.current.add(r.id);\r\n        }\r\n\r\n        // Update the since cursor to the latest reply timestamp\r\n        const latestTimestamp = newReplies.reduce((latest, r) => {\r\n          return r.timestamp > latest ? r.timestamp : latest;\r\n        }, lastReplyTimestampRef.current ?? \"\");\r\n        lastReplyTimestampRef.current = latestTimestamp;\r\n\r\n        // Convert server replies to ChatMessage format and append\r\n        const replyMessages: ChatMessage[] = newReplies.map((r) => ({\r\n          id: r.id,\r\n          text: r.text,\r\n          sender: \"received\" as const,\r\n          timestamp: new Date(r.timestamp).getTime(),\r\n        }));\r\n\r\n        setMessages((prev) => [...prev, ...replyMessages]);\r\n      } catch {\r\n        // Silently ignore polling errors — don't spam the user with error messages\r\n      }\r\n    };\r\n\r\n    // Fetch immediately, then set up interval\r\n    void fetchReplies();\r\n    const intervalId = setInterval(() => void fetchReplies(), POLL_INTERVAL);\r\n\r\n    return () => clearInterval(intervalId);\r\n  }, [repliesUrl, isOpen, user]);\r\n\r\n  return { messages, input, setInput, sending, sendMessage, handleKeyDown };\r\n}\r\n","import { useState, useEffect } from \"react\";\r\n\r\nexport type ColorScheme = \"light\" | \"dark\";\r\n\r\n/**\r\n * Detects the user's system color scheme preference via `prefers-color-scheme`.\r\n * Returns \"dark\" or \"light\". Updates reactively if the user changes their system setting.\r\n */\r\nexport function useColorScheme(): ColorScheme {\r\n  const [scheme, setScheme] = useState<ColorScheme>(() => {\r\n    if (typeof window === \"undefined\") return \"light\";\r\n    return window.matchMedia(\"(prefers-color-scheme: dark)\").matches\r\n      ? \"dark\"\r\n      : \"light\";\r\n  });\r\n\r\n  useEffect(() => {\r\n    if (typeof window === \"undefined\") return;\r\n    const mq = window.matchMedia(\"(prefers-color-scheme: dark)\");\r\n    const handler = (e: MediaQueryListEvent) => {\r\n      setScheme(e.matches ? \"dark\" : \"light\");\r\n    };\r\n    mq.addEventListener(\"change\", handler);\r\n    return () => mq.removeEventListener(\"change\", handler);\r\n  }, []);\r\n\r\n  return scheme;\r\n}\r\n\r\n/** Resolved color tokens for light and dark modes. */\r\nexport interface ThemeTokens {\r\n  panelBg: string;\r\n  panelBorder: string;\r\n  inputBg: string;\r\n  inputBorder: string;\r\n  inputText: string;\r\n  inputPlaceholder: string;\r\n  receivedBg: string;\r\n  receivedText: string;\r\n  emptyText: string;\r\n  inputAreaBorder: string;\r\n}\r\n\r\nconst lightTokens: ThemeTokens = {\r\n  panelBg: \"#ffffff\",\r\n  panelBorder: \"#e5e7eb\",\r\n  inputBg: \"#ffffff\",\r\n  inputBorder: \"#d1d5db\",\r\n  inputText: \"#1f2937\",\r\n  inputPlaceholder: \"#9ca3af\",\r\n  receivedBg: \"#f3f4f6\",\r\n  receivedText: \"#1f2937\",\r\n  emptyText: \"#9ca3af\",\r\n  inputAreaBorder: \"#e5e7eb\",\r\n};\r\n\r\nconst darkTokens: ThemeTokens = {\r\n  panelBg: \"#1f2937\",\r\n  panelBorder: \"#374151\",\r\n  inputBg: \"#111827\",\r\n  inputBorder: \"#4b5563\",\r\n  inputText: \"#f9fafb\",\r\n  inputPlaceholder: \"#9ca3af\",\r\n  receivedBg: \"#374151\",\r\n  receivedText: \"#f3f4f6\",\r\n  emptyText: \"#6b7280\",\r\n  inputAreaBorder: \"#374151\",\r\n};\r\n\r\nexport function getThemeTokens(scheme: ColorScheme): ThemeTokens {\r\n  return scheme === \"dark\" ? darkTokens : lightTokens;\r\n}\r\n","import { useState, useCallback, useRef, useEffect, useMemo } from \"react\";\r\nimport type { ChatBubbleProps } from \"./types\";\r\nimport { useChatEngine } from \"./useChatEngine\";\r\nimport { useColorScheme, getThemeTokens } from \"./useColorScheme\";\r\n\r\n/**\r\n * Inject a <style> tag for keyframe animations.\r\n * Called once on first mount. Uses a data-attribute to avoid duplicates.\r\n */\r\nfunction injectKeyframes(): void {\r\n  if (typeof document === \"undefined\") return;\r\n  if (document.querySelector(\"[data-support-chat-keyframes]\")) return;\r\n\r\n  const style = document.createElement(\"style\");\r\n  style.setAttribute(\"data-support-chat-keyframes\", \"\");\r\n  style.textContent = `\r\n    @keyframes sc-slide-in {\r\n      from { opacity: 0; transform: translateY(12px) scale(0.96); }\r\n      to   { opacity: 1; transform: translateY(0) scale(1); }\r\n    }\r\n    @keyframes sc-slide-out {\r\n      from { opacity: 1; transform: translateY(0) scale(1); }\r\n      to   { opacity: 0; transform: translateY(12px) scale(0.96); }\r\n    }\r\n  `;\r\n  document.head.appendChild(style);\r\n}\r\n\r\n/**\r\n * ChatBubble -- floating support chat widget.\r\n *\r\n * Renders a circular button that opens an inline chat panel.\r\n * Messages are sent via POST to the configured `apiUrl`.\r\n *\r\n * @example\r\n * ```tsx\r\n * <ChatBubble apiUrl=\"/api/support\" />\r\n * ```\r\n */\r\nexport function ChatBubble({\r\n  apiUrl,\r\n  position = \"bottom-right\",\r\n  color = \"#2563eb\",\r\n  title = \"Support\",\r\n  placeholder = \"Type a message...\",\r\n  show = true,\r\n  user,\r\n  repliesUrl,\r\n}: ChatBubbleProps) {\r\n  const [isOpen, setIsOpen] = useState(false);\r\n\r\n  // Detect system color scheme\r\n  const colorScheme = useColorScheme();\r\n  const theme = useMemo(() => getThemeTokens(colorScheme), [colorScheme]);\r\n\r\n  // Use shared chat engine for message logic\r\n  const { messages, input, setInput, sending, sendMessage, handleKeyDown } =\r\n    useChatEngine({ apiUrl, user, repliesUrl, isOpen });\r\n\r\n  // Animation state: \"open\" | \"closing\" | \"closed\"\r\n  const [panelState, setPanelState] = useState<\"open\" | \"closing\" | \"closed\">(\r\n    \"closed\",\r\n  );\r\n\r\n  const panelRef = useRef<HTMLDivElement>(null);\r\n  const messagesEndRef = useRef<HTMLDivElement>(null);\r\n  const inputRef = useRef<HTMLInputElement>(null);\r\n\r\n  // Inject keyframe animations on first render\r\n  useEffect(() => {\r\n    injectKeyframes();\r\n  }, []);\r\n\r\n  // Sync isOpen -> panelState\r\n  useEffect(() => {\r\n    if (isOpen) {\r\n      setPanelState(\"open\");\r\n    } else if (panelState === \"open\") {\r\n      // Start closing animation\r\n      setPanelState(\"closing\");\r\n    }\r\n  }, [isOpen]);\r\n\r\n  // When closing animation ends, set to fully closed\r\n  const handleAnimationEnd = useCallback(() => {\r\n    if (panelState === \"closing\") {\r\n      setPanelState(\"closed\");\r\n    }\r\n  }, [panelState]);\r\n\r\n  // Focus input when panel opens\r\n  useEffect(() => {\r\n    if (panelState === \"open\" && inputRef.current) {\r\n      inputRef.current.focus();\r\n    }\r\n  }, [panelState]);\r\n\r\n  // Auto-scroll to latest message\r\n  useEffect(() => {\r\n    messagesEndRef.current?.scrollIntoView({ behavior: \"smooth\" });\r\n  }, [messages]);\r\n\r\n  // Focus trap: keep Tab cycling inside the dialog when open\r\n  useEffect(() => {\r\n    if (panelState !== \"open\" || !panelRef.current) return;\r\n\r\n    const panel = panelRef.current;\r\n\r\n    const handleTrapKeyDown = (e: KeyboardEvent) => {\r\n      if (e.key === \"Escape\") {\r\n        setIsOpen(false);\r\n        return;\r\n      }\r\n\r\n      if (e.key !== \"Tab\") return;\r\n\r\n      const focusable = panel.querySelectorAll<HTMLElement>(\r\n        'button:not([disabled]), [href], input:not([disabled]), select:not([disabled]), textarea:not([disabled]), [tabindex]:not([tabindex=\"-1\"])',\r\n      );\r\n      if (focusable.length === 0) return;\r\n\r\n      const first = focusable[0]!;\r\n      const last = focusable[focusable.length - 1]!;\r\n\r\n      if (e.shiftKey) {\r\n        if (document.activeElement === first) {\r\n          e.preventDefault();\r\n          last.focus();\r\n        }\r\n      } else {\r\n        if (document.activeElement === last) {\r\n          e.preventDefault();\r\n          first.focus();\r\n        }\r\n      }\r\n    };\r\n\r\n    document.addEventListener(\"keydown\", handleTrapKeyDown);\r\n    return () => document.removeEventListener(\"keydown\", handleTrapKeyDown);\r\n  }, [panelState]);\r\n\r\n  const toggle = useCallback(() => setIsOpen((o) => !o), []);\r\n\r\n  // Position styles for the bubble button\r\n  const positionStyles: React.CSSProperties = {\r\n    position: \"fixed\",\r\n    zIndex: 99999,\r\n    ...(position.includes(\"bottom\") ? { bottom: \"20px\" } : { top: \"20px\" }),\r\n    ...(position.includes(\"right\") ? { right: \"20px\" } : { left: \"20px\" }),\r\n  };\r\n\r\n  // Panel position & responsive sizing\r\n  // On mobile (<480px viewport), expand to near-full screen\r\n  const panelPositionStyles: React.CSSProperties = {\r\n    position: \"fixed\",\r\n    zIndex: 99999,\r\n    width: \"380px\",\r\n    maxWidth: \"calc(100vw - 40px)\",\r\n    height: \"500px\",\r\n    maxHeight: \"calc(100vh - 120px)\",\r\n    ...(position.includes(\"bottom\") ? { bottom: \"80px\" } : { top: \"80px\" }),\r\n    ...(position.includes(\"right\") ? { right: \"20px\" } : { left: \"20px\" }),\r\n  };\r\n\r\n  // Check if panel is visible (open or animating out)\r\n  const showPanel = panelState === \"open\" || panelState === \"closing\";\r\n\r\n  return (\r\n    <>\r\n      {/* Responsive overrides injected as inline <style> */}\r\n      {showPanel && (\r\n        <style>{`\r\n          @media (max-width: 479px) {\r\n            [data-support-chat-panel] {\r\n              width: calc(100vw - 16px) !important;\r\n              height: calc(100vh - 100px) !important;\r\n              max-width: none !important;\r\n              max-height: none !important;\r\n              left: 8px !important;\r\n              right: 8px !important;\r\n              bottom: 72px !important;\r\n              border-radius: 12px !important;\r\n            }\r\n          }\r\n        `}</style>\r\n      )}\r\n\r\n      {/* Floating bubble button */}\r\n      {show && (\r\n        <button\r\n          onClick={toggle}\r\n          aria-label={isOpen ? \"Close support chat\" : \"Open support chat\"}\r\n          aria-expanded={isOpen}\r\n          aria-haspopup=\"dialog\"\r\n          style={{\r\n            ...positionStyles,\r\n            width: \"56px\",\r\n            height: \"56px\",\r\n            borderRadius: \"50%\",\r\n            backgroundColor: color,\r\n            border: \"none\",\r\n            cursor: \"pointer\",\r\n            display: \"flex\",\r\n            alignItems: \"center\",\r\n            justifyContent: \"center\",\r\n            boxShadow: \"0 4px 12px rgba(0,0,0,0.15)\",\r\n            transition: \"transform 0.2s ease, box-shadow 0.2s ease\",\r\n          }}\r\n          onMouseEnter={(e) => {\r\n            e.currentTarget.style.transform = \"scale(1.1)\";\r\n            e.currentTarget.style.boxShadow = \"0 6px 20px rgba(0,0,0,0.2)\";\r\n          }}\r\n          onMouseLeave={(e) => {\r\n            e.currentTarget.style.transform = \"scale(1)\";\r\n            e.currentTarget.style.boxShadow = \"0 4px 12px rgba(0,0,0,0.15)\";\r\n          }}\r\n        >\r\n          <svg\r\n            width=\"24\"\r\n            height=\"24\"\r\n            viewBox=\"0 0 24 24\"\r\n            fill=\"none\"\r\n            stroke=\"white\"\r\n            strokeWidth=\"2\"\r\n            strokeLinecap=\"round\"\r\n            strokeLinejoin=\"round\"\r\n            aria-hidden=\"true\"\r\n          >\r\n            {isOpen ? (\r\n              <path d=\"M18 6L6 18M6 6l12 12\" />\r\n            ) : (\r\n              <path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\" />\r\n            )}\r\n          </svg>\r\n        </button>\r\n      )}\r\n\r\n      {/* Chat panel */}\r\n      {showPanel && (\r\n        <div\r\n          ref={panelRef}\r\n          role=\"dialog\"\r\n          aria-label=\"Support chat\"\r\n          aria-modal=\"true\"\r\n          data-support-chat-panel=\"\"\r\n          onAnimationEnd={handleAnimationEnd}\r\n          style={{\r\n            ...panelPositionStyles,\r\n            display: \"flex\",\r\n            flexDirection: \"column\",\r\n            borderRadius: \"12px\",\r\n            overflow: \"hidden\",\r\n            boxShadow: \"0 8px 30px rgba(0,0,0,0.12)\",\r\n            fontFamily:\r\n              '-apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, sans-serif',\r\n            fontSize: \"14px\",\r\n            backgroundColor: theme.panelBg,\r\n            border: `1px solid ${theme.panelBorder}`,\r\n            animation:\r\n              panelState === \"open\"\r\n                ? \"sc-slide-in 0.25s ease-out forwards\"\r\n                : \"sc-slide-out 0.2s ease-in forwards\",\r\n          }}\r\n        >\r\n          {/* Header */}\r\n          <div\r\n            style={{\r\n              backgroundColor: color,\r\n              color: \"#fff\",\r\n              padding: \"16px\",\r\n              display: \"flex\",\r\n              alignItems: \"center\",\r\n              justifyContent: \"space-between\",\r\n              flexShrink: 0,\r\n            }}\r\n          >\r\n            <span style={{ fontWeight: 600, fontSize: \"16px\" }}>{title}</span>\r\n            <button\r\n              onClick={() => setIsOpen(false)}\r\n              aria-label=\"Close chat\"\r\n              style={{\r\n                background: \"none\",\r\n                border: \"none\",\r\n                color: \"#fff\",\r\n                cursor: \"pointer\",\r\n                padding: \"4px\",\r\n                lineHeight: 1,\r\n                fontSize: \"18px\",\r\n              }}\r\n            >\r\n              &#x2715;\r\n            </button>\r\n          </div>\r\n\r\n          {/* Messages */}\r\n          <div\r\n            role=\"log\"\r\n            aria-live=\"polite\"\r\n            aria-label=\"Chat messages\"\r\n            style={{\r\n              flex: 1,\r\n              overflowY: \"auto\",\r\n              padding: \"16px\",\r\n              display: \"flex\",\r\n              flexDirection: \"column\",\r\n              gap: \"8px\",\r\n            }}\r\n          >\r\n            {messages.length === 0 && (\r\n              <div\r\n                style={{\r\n                  color: theme.emptyText,\r\n                  textAlign: \"center\",\r\n                  marginTop: \"40px\",\r\n                }}\r\n              >\r\n                Send us a message and we will get back to you!\r\n              </div>\r\n            )}\r\n            {messages.map((msg) => (\r\n              <div\r\n                key={msg.id}\r\n                data-sender={msg.sender}\r\n                style={{\r\n                  alignSelf:\r\n                    msg.sender === \"user\" ? \"flex-end\" : \"flex-start\",\r\n                  maxWidth: \"80%\",\r\n                  padding: \"10px 14px\",\r\n                  borderRadius:\r\n                    msg.sender === \"user\"\r\n                      ? \"16px 16px 4px 16px\"\r\n                      : \"16px 16px 16px 4px\",\r\n                  backgroundColor:\r\n                    msg.sender === \"user\" ? color : theme.receivedBg,\r\n                  color: msg.sender === \"user\" ? \"#fff\" : theme.receivedText,\r\n                  wordBreak: \"break-word\",\r\n                }}\r\n              >\r\n                {msg.text}\r\n              </div>\r\n            ))}\r\n            <div ref={messagesEndRef} />\r\n          </div>\r\n\r\n          {/* Input */}\r\n          <div\r\n            style={{\r\n              borderTop: `1px solid ${theme.inputAreaBorder}`,\r\n              padding: \"12px\",\r\n              display: \"flex\",\r\n              gap: \"8px\",\r\n              flexShrink: 0,\r\n            }}\r\n          >\r\n            <input\r\n              ref={inputRef}\r\n              type=\"text\"\r\n              value={input}\r\n              onChange={(e) => setInput(e.target.value)}\r\n              onKeyDown={handleKeyDown}\r\n              placeholder={placeholder}\r\n              aria-label=\"Type your message\"\r\n              style={{\r\n                flex: 1,\r\n                border: `1px solid ${theme.inputBorder}`,\r\n                borderRadius: \"8px\",\r\n                padding: \"10px 12px\",\r\n                fontSize: \"14px\",\r\n                outline: \"none\",\r\n                fontFamily: \"inherit\",\r\n                backgroundColor: theme.inputBg,\r\n                color: theme.inputText,\r\n              }}\r\n            />\r\n            <button\r\n              onClick={() => void sendMessage()}\r\n              disabled={sending || !input.trim()}\r\n              aria-label=\"Send message\"\r\n              style={{\r\n                backgroundColor: color,\r\n                color: \"#fff\",\r\n                border: \"none\",\r\n                borderRadius: \"8px\",\r\n                padding: \"10px 16px\",\r\n                cursor:\r\n                  sending || !input.trim() ? \"not-allowed\" : \"pointer\",\r\n                opacity: sending || !input.trim() ? 0.5 : 1,\r\n                fontWeight: 600,\r\n                fontSize: \"14px\",\r\n                fontFamily: \"inherit\",\r\n                transition: \"opacity 0.2s ease\",\r\n              }}\r\n            >\r\n              Send\r\n            </button>\r\n          </div>\r\n        </div>\r\n      )}\r\n    </>\r\n  );\r\n}\r\n","import { useRef, useEffect, useCallback, useMemo } from \"react\";\r\nimport type { SupportChatModalProps } from \"./types\";\r\nimport { useChatEngine } from \"./useChatEngine\";\r\nimport { useColorScheme, getThemeTokens } from \"./useColorScheme\";\r\n\r\n/**\r\n * Inject a <style> tag for modal keyframe animations.\r\n * Called once on first mount. Uses a data-attribute to avoid duplicates.\r\n */\r\nfunction injectModalKeyframes(): void {\r\n  if (typeof document === \"undefined\") return;\r\n  if (document.querySelector(\"[data-support-chat-modal-keyframes]\")) return;\r\n\r\n  const style = document.createElement(\"style\");\r\n  style.setAttribute(\"data-support-chat-modal-keyframes\", \"\");\r\n  style.textContent = `\r\n    @keyframes sc-modal-backdrop-in {\r\n      from { opacity: 0; }\r\n      to   { opacity: 1; }\r\n    }\r\n    @keyframes sc-modal-backdrop-out {\r\n      from { opacity: 1; }\r\n      to   { opacity: 0; }\r\n    }\r\n    @keyframes sc-modal-slide-in {\r\n      from { opacity: 0; transform: translateY(20px) scale(0.96); }\r\n      to   { opacity: 1; transform: translateY(0) scale(1); }\r\n    }\r\n    @keyframes sc-modal-slide-out {\r\n      from { opacity: 1; transform: translateY(0) scale(1); }\r\n      to   { opacity: 0; transform: translateY(20px) scale(0.96); }\r\n    }\r\n  `;\r\n  document.head.appendChild(style);\r\n}\r\n\r\n/**\r\n * SupportChatModal -- modal-based support chat.\r\n *\r\n * Renders a centered modal dialog for support chat, designed to be\r\n * triggered from custom UI elements (e.g., \"Contact Us\" links).\r\n *\r\n * Desktop: centered modal, max-width ~500px, with backdrop overlay.\r\n * Mobile: full-screen modal.\r\n *\r\n * Use with the `useSupportChat()` hook:\r\n *\r\n * @example\r\n * ```tsx\r\n * import { SupportChatModal, useSupportChat } from 'support-chat';\r\n *\r\n * function App() {\r\n *   const { open, close, isOpen } = useSupportChat();\r\n *   return (\r\n *     <>\r\n *       <button onClick={open}>Contact Us</button>\r\n *       <SupportChatModal\r\n *         apiUrl=\"/api/support\"\r\n *         isOpen={isOpen}\r\n *         onClose={close}\r\n *       />\r\n *     </>\r\n *   );\r\n * }\r\n * ```\r\n */\r\nexport function SupportChatModal({\r\n  apiUrl,\r\n  isOpen,\r\n  onClose,\r\n  color = \"#2563eb\",\r\n  title = \"Contact Us\",\r\n  placeholder = \"Type a message...\",\r\n  user,\r\n  repliesUrl,\r\n}: SupportChatModalProps) {\r\n  const { messages, input, setInput, sending, sendMessage, handleKeyDown } =\r\n    useChatEngine({ apiUrl, user, repliesUrl, isOpen });\r\n\r\n  const colorScheme = useColorScheme();\r\n  const theme = useMemo(() => getThemeTokens(colorScheme), [colorScheme]);\r\n\r\n  const modalRef = useRef<HTMLDivElement>(null);\r\n  const inputRef = useRef<HTMLInputElement>(null);\r\n  const messagesEndRef = useRef<HTMLDivElement>(null);\r\n  const closingRef = useRef(false);\r\n  const backdropRef = useRef<HTMLDivElement>(null);\r\n\r\n  // Inject modal keyframes on first render\r\n  useEffect(() => {\r\n    injectModalKeyframes();\r\n  }, []);\r\n\r\n  // Focus input when modal opens\r\n  useEffect(() => {\r\n    if (isOpen && inputRef.current) {\r\n      // Small delay to let the modal render before focusing\r\n      const timer = setTimeout(() => inputRef.current?.focus(), 50);\r\n      return () => clearTimeout(timer);\r\n    }\r\n  }, [isOpen]);\r\n\r\n  // Auto-scroll to latest message\r\n  useEffect(() => {\r\n    messagesEndRef.current?.scrollIntoView({ behavior: \"smooth\" });\r\n  }, [messages]);\r\n\r\n  // Prevent body scroll when modal is open\r\n  useEffect(() => {\r\n    if (isOpen) {\r\n      const prev = document.body.style.overflow;\r\n      document.body.style.overflow = \"hidden\";\r\n      return () => {\r\n        document.body.style.overflow = prev;\r\n      };\r\n    }\r\n  }, [isOpen]);\r\n\r\n  // Focus trap and Escape key handling\r\n  useEffect(() => {\r\n    if (!isOpen || !modalRef.current) return;\r\n\r\n    const modal = modalRef.current;\r\n\r\n    const handleTrapKeyDown = (e: KeyboardEvent) => {\r\n      if (e.key === \"Escape\") {\r\n        onClose();\r\n        return;\r\n      }\r\n\r\n      if (e.key !== \"Tab\") return;\r\n\r\n      const focusable = modal.querySelectorAll<HTMLElement>(\r\n        'button:not([disabled]), [href], input:not([disabled]), select:not([disabled]), textarea:not([disabled]), [tabindex]:not([tabindex=\"-1\"])',\r\n      );\r\n      if (focusable.length === 0) return;\r\n\r\n      const first = focusable[0]!;\r\n      const last = focusable[focusable.length - 1]!;\r\n\r\n      if (e.shiftKey) {\r\n        if (document.activeElement === first) {\r\n          e.preventDefault();\r\n          last.focus();\r\n        }\r\n      } else {\r\n        if (document.activeElement === last) {\r\n          e.preventDefault();\r\n          first.focus();\r\n        }\r\n      }\r\n    };\r\n\r\n    document.addEventListener(\"keydown\", handleTrapKeyDown);\r\n    return () => document.removeEventListener(\"keydown\", handleTrapKeyDown);\r\n  }, [isOpen, onClose]);\r\n\r\n  // Handle close with animation\r\n  const handleClose = useCallback(() => {\r\n    closingRef.current = true;\r\n    onClose();\r\n  }, [onClose]);\r\n\r\n  // Handle backdrop click\r\n  const handleBackdropClick = useCallback(\r\n    (e: React.MouseEvent) => {\r\n      if (e.target === e.currentTarget) {\r\n        handleClose();\r\n      }\r\n    },\r\n    [handleClose],\r\n  );\r\n\r\n  if (!isOpen) return null;\r\n\r\n  return (\r\n    <>\r\n      {/* Responsive style for full-screen on mobile */}\r\n      <style>{`\r\n        @media (max-width: 479px) {\r\n          [data-support-chat-modal] {\r\n            width: 100vw !important;\r\n            height: 100vh !important;\r\n            max-width: none !important;\r\n            max-height: none !important;\r\n            border-radius: 0 !important;\r\n            margin: 0 !important;\r\n          }\r\n          [data-support-chat-modal-backdrop] {\r\n            align-items: stretch !important;\r\n            justify-content: stretch !important;\r\n          }\r\n        }\r\n      `}</style>\r\n\r\n      {/* Backdrop overlay */}\r\n      <div\r\n        ref={backdropRef}\r\n        data-support-chat-modal-backdrop=\"\"\r\n        onClick={handleBackdropClick}\r\n        style={{\r\n          position: \"fixed\",\r\n          inset: 0,\r\n          zIndex: 100000,\r\n          backgroundColor: \"rgba(0, 0, 0, 0.5)\",\r\n          display: \"flex\",\r\n          alignItems: \"center\",\r\n          justifyContent: \"center\",\r\n          fontFamily:\r\n            '-apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, sans-serif',\r\n          fontSize: \"14px\",\r\n          animation: \"sc-modal-backdrop-in 0.2s ease-out forwards\",\r\n        }}\r\n      >\r\n        {/* Modal dialog */}\r\n        <div\r\n          ref={modalRef}\r\n          role=\"dialog\"\r\n          aria-label=\"Support chat\"\r\n          aria-modal=\"true\"\r\n          data-support-chat-modal=\"\"\r\n          style={{\r\n            width: \"500px\",\r\n            maxWidth: \"calc(100vw - 32px)\",\r\n            height: \"600px\",\r\n            maxHeight: \"calc(100vh - 64px)\",\r\n            backgroundColor: theme.panelBg,\r\n            borderRadius: \"16px\",\r\n            overflow: \"hidden\",\r\n            display: \"flex\",\r\n            flexDirection: \"column\",\r\n            boxShadow: \"0 20px 60px rgba(0, 0, 0, 0.2)\",\r\n            animation: \"sc-modal-slide-in 0.3s ease-out forwards\",\r\n          }}\r\n        >\r\n          {/* Header */}\r\n          <div\r\n            style={{\r\n              backgroundColor: color,\r\n              color: \"#fff\",\r\n              padding: \"20px 24px\",\r\n              display: \"flex\",\r\n              alignItems: \"center\",\r\n              justifyContent: \"space-between\",\r\n              flexShrink: 0,\r\n            }}\r\n          >\r\n            <span style={{ fontWeight: 600, fontSize: \"18px\" }}>{title}</span>\r\n            <button\r\n              onClick={handleClose}\r\n              aria-label=\"Close chat\"\r\n              style={{\r\n                background: \"none\",\r\n                border: \"none\",\r\n                color: \"#fff\",\r\n                cursor: \"pointer\",\r\n                padding: \"4px\",\r\n                lineHeight: 1,\r\n                fontSize: \"20px\",\r\n              }}\r\n            >\r\n              &#x2715;\r\n            </button>\r\n          </div>\r\n\r\n          {/* Messages */}\r\n          <div\r\n            role=\"log\"\r\n            aria-live=\"polite\"\r\n            aria-label=\"Chat messages\"\r\n            style={{\r\n              flex: 1,\r\n              overflowY: \"auto\",\r\n              padding: \"20px\",\r\n              display: \"flex\",\r\n              flexDirection: \"column\",\r\n              gap: \"8px\",\r\n            }}\r\n          >\r\n            {messages.length === 0 && (\r\n              <div\r\n                style={{\r\n                  color: theme.emptyText,\r\n                  textAlign: \"center\",\r\n                  marginTop: \"60px\",\r\n                }}\r\n              >\r\n                Send us a message and we will get back to you!\r\n              </div>\r\n            )}\r\n            {messages.map((msg) => (\r\n              <div\r\n                key={msg.id}\r\n                data-sender={msg.sender}\r\n                style={{\r\n                  alignSelf:\r\n                    msg.sender === \"user\" ? \"flex-end\" : \"flex-start\",\r\n                  maxWidth: \"80%\",\r\n                  padding: \"10px 14px\",\r\n                  borderRadius:\r\n                    msg.sender === \"user\"\r\n                      ? \"16px 16px 4px 16px\"\r\n                      : \"16px 16px 16px 4px\",\r\n                  backgroundColor:\r\n                    msg.sender === \"user\" ? color : theme.receivedBg,\r\n                  color: msg.sender === \"user\" ? \"#fff\" : theme.receivedText,\r\n                  wordBreak: \"break-word\",\r\n                }}\r\n              >\r\n                {msg.text}\r\n              </div>\r\n            ))}\r\n            <div ref={messagesEndRef} />\r\n          </div>\r\n\r\n          {/* Input */}\r\n          <div\r\n            style={{\r\n              borderTop: `1px solid ${theme.inputAreaBorder}`,\r\n              padding: \"16px 20px\",\r\n              display: \"flex\",\r\n              gap: \"8px\",\r\n              flexShrink: 0,\r\n            }}\r\n          >\r\n            <input\r\n              ref={inputRef}\r\n              type=\"text\"\r\n              value={input}\r\n              onChange={(e) => setInput(e.target.value)}\r\n              onKeyDown={handleKeyDown}\r\n              placeholder={placeholder}\r\n              aria-label=\"Type your message\"\r\n              style={{\r\n                flex: 1,\r\n                border: `1px solid ${theme.inputBorder}`,\r\n                borderRadius: \"8px\",\r\n                padding: \"12px 14px\",\r\n                fontSize: \"14px\",\r\n                outline: \"none\",\r\n                fontFamily: \"inherit\",\r\n                backgroundColor: theme.inputBg,\r\n                color: theme.inputText,\r\n              }}\r\n            />\r\n            <button\r\n              onClick={() => void sendMessage()}\r\n              disabled={sending || !input.trim()}\r\n              aria-label=\"Send message\"\r\n              style={{\r\n                backgroundColor: color,\r\n                color: \"#fff\",\r\n                border: \"none\",\r\n                borderRadius: \"8px\",\r\n                padding: \"12px 20px\",\r\n                cursor:\r\n                  sending || !input.trim() ? \"not-allowed\" : \"pointer\",\r\n                opacity: sending || !input.trim() ? 0.5 : 1,\r\n                fontWeight: 600,\r\n                fontSize: \"14px\",\r\n                fontFamily: \"inherit\",\r\n                transition: \"opacity 0.2s ease\",\r\n              }}\r\n            >\r\n              Send\r\n            </button>\r\n          </div>\r\n        </div>\r\n      </div>\r\n    </>\r\n  );\r\n}\r\n","import { useState, useCallback } from \"react\";\r\nimport type { SupportChatState } from \"./types\";\r\n\r\n/**\r\n * Hook that returns controls for opening/closing the support chat.\r\n * Use with `<SupportChatModal />` for modal-triggered chat.\r\n *\r\n * @example\r\n * ```tsx\r\n * const { open, close, toggle, isOpen } = useSupportChat();\r\n * return <button onClick={open}>Contact Us</button>;\r\n * ```\r\n */\r\nexport function useSupportChat(): SupportChatState {\r\n  const [isOpen, setIsOpen] = useState(false);\r\n\r\n  const open = useCallback(() => setIsOpen(true), []);\r\n  const close = useCallback(() => setIsOpen(false), []);\r\n  const toggle = useCallback(() => setIsOpen((prev) => !prev), []);\r\n\r\n  return { open, close, toggle, isOpen };\r\n}\r\n"]}
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browser context */\r\nexport function collectAnonymousContext(): AnonymousContext {\r\n  const sessionId = getSessionId();\r\n\r\n  if (typeof window === \"undefined\") {\r\n    return {\r\n      pageUrl: \"\",\r\n      referrer: \"\",\r\n      userAgent: \"\",\r\n      screenSize: \"\",\r\n      timezone: \"\",\r\n      sessionId,\r\n    };\r\n  }\r\n\r\n  return {\r\n    pageUrl: window.location.href,\r\n    referrer: document.referrer,\r\n    userAgent: navigator.userAgent,\r\n    screenSize: `${window.screen.width}x${window.screen.height}`,\r\n    timezone: Intl.DateTimeFormat().resolvedOptions().timeZone,\r\n    sessionId,\r\n  };\r\n}\r\n","import { useState, useCallback, useEffect, useRef } from \"react\";\r\nimport type { ChatMessage, ChatUser } from \"./types\";\r\nimport { collectAnonymousContext, getSessionId } from \"./context\";\r\n\r\n/** Options for initializing the chat engine */\r\nexport interface ChatEngineOptions {\r\n  /** URL of the support chat API endpoint */\r\n  apiUrl: string;\r\n  /** Authenticated user info (optional) */\r\n  user?: ChatUser;\r\n  /** URL to poll for team replies. When set, polling starts while chat is active. */\r\n  repliesUrl?: string;\r\n  /** Whether the chat panel is currently visible (controls polling lifecycle). Defaults to true. */\r\n  isOpen?: boolean;\r\n}\r\n\r\n/** Return value from useChatEngine */\r\nexport interface ChatEngineState {\r\n  /** All chat messages */\r\n  messages: ChatMessage[];\r\n  /** Current input value */\r\n  input: string;\r\n  /** Update the input value */\r\n  setInput: (value: string) => void;\r\n  /** Whether a message is currently being sent */\r\n  sending: boolean;\r\n  /** Send the current input as a message */\r\n  sendMessage: () => Promise<void>;\r\n  /** Handle keydown on the input (Enter to send) */\r\n  handleKeyDown: (e: React.KeyboardEvent) => void;\r\n}\r\n\r\n/** Shape of the replies endpoint response */\r\ninterface RepliesApiResponse {\r\n  replies: Array<{\r\n    id: string;\r\n    text: string;\r\n    sender: string;\r\n    timestamp: string;\r\n    threadTs: string;\r\n  }>;\r\n  lastChecked: string;\r\n}\r\n\r\n/** Polling interval in milliseconds */\r\nconst POLL_INTERVAL = 4000;\r\n\r\n/**\r\n * Shared chat engine hook used by both ChatBubble and SupportChatModal.\r\n * Manages message state, input, API communication, and reply polling.\r\n */\r\nexport function useChatEngine({\r\n  apiUrl,\r\n  user,\r\n  repliesUrl,\r\n  isOpen = true,\r\n}: ChatEngineOptions): ChatEngineState {\r\n  const [messages, setMessages] = useState<ChatMessage[]>([]);\r\n  const [input, setInput] = useState(\"\");\r\n  const [sending, setSending] = useState(false);\r\n\r\n  // Track the latest reply timestamp for incremental polling (since parameter)\r\n  const lastReplyTimestampRef = useRef<string | null>(null);\r\n  // Track known reply IDs for deduplication\r\n  const knownReplyIdsRef = useRef<Set<string>>(new Set());\r\n\r\n  const sendMessage = useCallback(async () => {\r\n    const text = input.trim();\r\n    if (!text || sending) return;\r\n\r\n    const msg: ChatMessage = {\r\n      id: `msg-${Date.now()}`,\r\n      text,\r\n      sender: \"user\",\r\n      timestamp: Date.now(),\r\n    };\r\n\r\n    setMessages((prev) => [...prev, msg]);\r\n    setInput(\"\");\r\n    setSending(true);\r\n\r\n    try {\r\n      const context = collectAnonymousContext();\r\n      const response = await fetch(apiUrl, {\r\n        method: \"POST\",\r\n        headers: { \"Content-Type\": \"application/json\" },\r\n        body: JSON.stringify({\r\n          message: text,\r\n          user: user ?? undefined,\r\n          sessionId: user?.id ?? getSessionId(),\r\n          context,\r\n        }),\r\n      });\r\n\r\n      if (!response.ok) {\r\n        setMessages((prev) => [\r\n          ...prev,\r\n          {\r\n            id: `err-${Date.now()}`,\r\n            text: \"Failed to send message. Please try again.\",\r\n            sender: \"system\",\r\n            timestamp: Date.now(),\r\n          },\r\n        ]);\r\n      }\r\n    } catch {\r\n      setMessages((prev) => [\r\n        ...prev,\r\n        {\r\n          id: `err-${Date.now()}`,\r\n          text: \"Connection error. Please try again.\",\r\n          sender: \"system\",\r\n          timestamp: Date.now(),\r\n        },\r\n      ]);\r\n    } finally {\r\n      setSending(false);\r\n    }\r\n  }, [input, sending, apiUrl, user]);\r\n\r\n  const handleKeyDown = useCallback(\r\n    (e: React.KeyboardEvent) => {\r\n      if (e.key === \"Enter\" && !e.shiftKey) {\r\n        e.preventDefault();\r\n        void sendMessage();\r\n      }\r\n    },\r\n    [sendMessage],\r\n  );\r\n\r\n  // Reply polling effect\r\n  useEffect(() => {\r\n    if (!repliesUrl || !isOpen) return;\r\n\r\n    const sessionId = user?.id ?? getSessionId();\r\n\r\n    const fetchReplies = async () => {\r\n      try {\r\n        const params = new URLSearchParams({ sessionId });\r\n        if (lastReplyTimestampRef.current) {\r\n          params.set(\"since\", lastReplyTimestampRef.current);\r\n        }\r\n\r\n        const response = await fetch(`${repliesUrl}?${params.toString()}`);\r\n        if (!response.ok) return;\r\n\r\n        const data: RepliesApiResponse = await response.json();\r\n\r\n        if (data.replies.length === 0) return;\r\n\r\n        // Filter out already-known replies (deduplication)\r\n        const newReplies = data.replies.filter(\r\n          (r) => !knownReplyIdsRef.current.has(r.id),\r\n        );\r\n\r\n        if (newReplies.length === 0) return;\r\n\r\n        // Track new reply IDs\r\n        for (const r of newReplies) {\r\n          knownReplyIdsRef.current.add(r.id);\r\n        }\r\n\r\n        // Update the since cursor to the latest reply timestamp\r\n        const latestTimestamp = newReplies.reduce((latest, r) => {\r\n          return r.timestamp > latest ? r.timestamp : latest;\r\n        }, lastReplyTimestampRef.current ?? \"\");\r\n        lastReplyTimestampRef.current = latestTimestamp;\r\n\r\n        // Convert server replies to ChatMessage format and append\r\n        const replyMessages: ChatMessage[] = newReplies.map((r) => ({\r\n          id: r.id,\r\n          text: r.text,\r\n          sender: \"received\" as const,\r\n          timestamp: new Date(r.timestamp).getTime(),\r\n        }));\r\n\r\n        setMessages((prev) => [...prev, ...replyMessages]);\r\n      } catch {\r\n        // Silently ignore polling errors — don't spam the user with error messages\r\n      }\r\n    };\r\n\r\n    // Fetch immediately, then set up interval\r\n    void fetchReplies();\r\n    const intervalId = setInterval(() => void fetchReplies(), POLL_INTERVAL);\r\n\r\n    return () => clearInterval(intervalId);\r\n  }, [repliesUrl, isOpen, user]);\r\n\r\n  return { messages, input, setInput, sending, sendMessage, handleKeyDown };\r\n}\r\n","import { useState, useEffect } from \"react\";\r\n\r\nexport type ColorScheme = \"light\" | \"dark\";\r\n\r\n/**\r\n * Detects the user's system color scheme preference via `prefers-color-scheme`.\r\n * Returns \"dark\" or \"light\". Updates reactively if the user changes their system setting.\r\n */\r\nexport function useColorScheme(): ColorScheme {\r\n  const [scheme, setScheme] = useState<ColorScheme>(() => {\r\n    if (typeof window === \"undefined\") return \"light\";\r\n    return window.matchMedia(\"(prefers-color-scheme: dark)\").matches\r\n      ? \"dark\"\r\n      : \"light\";\r\n  });\r\n\r\n  useEffect(() => {\r\n    if (typeof window === \"undefined\") return;\r\n    const mq = window.matchMedia(\"(prefers-color-scheme: dark)\");\r\n    const handler = (e: MediaQueryListEvent) => {\r\n      setScheme(e.matches ? \"dark\" : \"light\");\r\n    };\r\n    mq.addEventListener(\"change\", handler);\r\n    return () => mq.removeEventListener(\"change\", handler);\r\n  }, []);\r\n\r\n  return scheme;\r\n}\r\n\r\n/** Resolved color tokens for light and dark modes. */\r\nexport interface ThemeTokens {\r\n  panelBg: string;\r\n  panelBorder: string;\r\n  inputBg: string;\r\n  inputBorder: string;\r\n  inputText: string;\r\n  inputPlaceholder: string;\r\n  receivedBg: string;\r\n  receivedText: string;\r\n  emptyText: string;\r\n  inputAreaBorder: string;\r\n}\r\n\r\nconst lightTokens: ThemeTokens = {\r\n  panelBg: \"#ffffff\",\r\n  panelBorder: \"#e5e7eb\",\r\n  inputBg: \"#ffffff\",\r\n  inputBorder: \"#d1d5db\",\r\n  inputText: \"#1f2937\",\r\n  inputPlaceholder: \"#9ca3af\",\r\n  receivedBg: \"#f3f4f6\",\r\n  receivedText: \"#1f2937\",\r\n  emptyText: \"#9ca3af\",\r\n  inputAreaBorder: \"#e5e7eb\",\r\n};\r\n\r\nconst darkTokens: ThemeTokens = {\r\n  panelBg: \"#1f2937\",\r\n  panelBorder: \"#374151\",\r\n  inputBg: \"#111827\",\r\n  inputBorder: \"#4b5563\",\r\n  inputText: \"#f9fafb\",\r\n  inputPlaceholder: \"#9ca3af\",\r\n  receivedBg: \"#374151\",\r\n  receivedText: \"#f3f4f6\",\r\n  emptyText: \"#6b7280\",\r\n  inputAreaBorder: \"#374151\",\r\n};\r\n\r\nexport function getThemeTokens(scheme: ColorScheme): ThemeTokens {\r\n  return scheme === \"dark\" ? darkTokens : lightTokens;\r\n}\r\n","import { useState, useCallback, useRef, useEffect, useMemo } from \"react\";\r\nimport type { ChatBubbleProps } from \"./types\";\r\nimport { useChatEngine } from \"./useChatEngine\";\r\nimport { useColorScheme, getThemeTokens } from \"./useColorScheme\";\r\n\r\n/**\r\n * Inject a <style> tag for keyframe animations.\r\n * Called once on first mount. Uses a data-attribute to avoid duplicates.\r\n */\r\nfunction injectKeyframes(): void {\r\n  if (typeof document === \"undefined\") return;\r\n  if (document.querySelector(\"[data-support-chat-keyframes]\")) return;\r\n\r\n  const style = document.createElement(\"style\");\r\n  style.setAttribute(\"data-support-chat-keyframes\", \"\");\r\n  style.textContent = `\r\n    @keyframes sc-slide-in {\r\n      from { opacity: 0; transform: translateY(12px) scale(0.96); }\r\n      to   { opacity: 1; transform: translateY(0) scale(1); }\r\n    }\r\n    @keyframes sc-slide-out {\r\n      from { opacity: 1; transform: translateY(0) scale(1); }\r\n      to   { opacity: 0; transform: translateY(12px) scale(0.96); }\r\n    }\r\n    @keyframes sc-badge-scale-in {\r\n      from { transform: scale(0); }\r\n      to   { transform: scale(1); }\r\n    }\r\n  `;\r\n  document.head.appendChild(style);\r\n}\r\n\r\n/**\r\n * ChatBubble -- floating support chat widget.\r\n *\r\n * Renders a circular button that opens an inline chat panel.\r\n * Messages are sent via POST to the configured `apiUrl`.\r\n *\r\n * @example\r\n * ```tsx\r\n * <ChatBubble apiUrl=\"/api/support\" />\r\n * ```\r\n */\r\nexport function ChatBubble({\r\n  apiUrl,\r\n  position = \"bottom-right\",\r\n  color = \"#2563eb\",\r\n  title = \"Support\",\r\n  placeholder = \"Type a message...\",\r\n  show = true,\r\n  user,\r\n  repliesUrl,\r\n  isOpen: isOpenProp,\r\n  onOpenChange,\r\n  badgeColor = \"#eab308\",\r\n  unreadCount = 0,\r\n}: ChatBubbleProps) {\r\n  // Determine if we're in controlled mode\r\n  const isControlled = isOpenProp !== undefined;\r\n\r\n  // Internal state for uncontrolled mode\r\n  const [isOpenInternal, setIsOpenInternal] = useState(false);\r\n\r\n  // Resolved open state: controlled prop takes precedence\r\n  const isOpen = isControlled ? isOpenProp : isOpenInternal;\r\n\r\n  // Unified state setter that handles both modes\r\n  const setIsOpen = useCallback(\r\n    (valueOrUpdater: boolean | ((prev: boolean) => boolean)) => {\r\n      const newValue =\r\n        typeof valueOrUpdater === \"function\"\r\n          ? valueOrUpdater(isOpen)\r\n          : valueOrUpdater;\r\n\r\n      if (isControlled) {\r\n        // In controlled mode, only notify the parent -- don't set internal state\r\n        onOpenChange?.(newValue);\r\n      } else {\r\n        // In uncontrolled mode, update internal state and notify if callback provided\r\n        setIsOpenInternal(newValue);\r\n        onOpenChange?.(newValue);\r\n      }\r\n    },\r\n    [isControlled, isOpen, onOpenChange],\r\n  );\r\n\r\n  // Detect system color scheme\r\n  const colorScheme = useColorScheme();\r\n  const theme = useMemo(() => getThemeTokens(colorScheme), [colorScheme]);\r\n\r\n  // Use shared chat engine for message logic\r\n  const { messages, input, setInput, sending, sendMessage, handleKeyDown } =\r\n    useChatEngine({ apiUrl, user, repliesUrl, isOpen });\r\n\r\n  // Animation state: \"open\" | \"closing\" | \"closed\"\r\n  const [panelState, setPanelState] = useState<\"open\" | \"closing\" | \"closed\">(\r\n    \"closed\",\r\n  );\r\n\r\n  const panelRef = useRef<HTMLDivElement>(null);\r\n  const messagesEndRef = useRef<HTMLDivElement>(null);\r\n  const inputRef = useRef<HTMLInputElement>(null);\r\n\r\n  // Inject keyframe animations on first render\r\n  useEffect(() => {\r\n    injectKeyframes();\r\n  }, []);\r\n\r\n  // Sync isOpen -> panelState\r\n  useEffect(() => {\r\n    if (isOpen) {\r\n      setPanelState(\"open\");\r\n    } else if (panelState === \"open\") {\r\n      // Start closing animation\r\n      setPanelState(\"closing\");\r\n    }\r\n  }, [isOpen]);\r\n\r\n  // When closing animation ends, set to fully closed\r\n  const handleAnimationEnd = useCallback(() => {\r\n    if (panelState === \"closing\") {\r\n      setPanelState(\"closed\");\r\n    }\r\n  }, [panelState]);\r\n\r\n  // Focus input when panel opens\r\n  useEffect(() => {\r\n    if (panelState === \"open\" && inputRef.current) {\r\n      inputRef.current.focus();\r\n    }\r\n  }, [panelState]);\r\n\r\n  // Auto-scroll to latest message\r\n  useEffect(() => {\r\n    messagesEndRef.current?.scrollIntoView({ behavior: \"smooth\" });\r\n  }, [messages]);\r\n\r\n  // Focus trap: keep Tab cycling inside the dialog when open\r\n  useEffect(() => {\r\n    if (panelState !== \"open\" || !panelRef.current) return;\r\n\r\n    const panel = panelRef.current;\r\n\r\n    const handleTrapKeyDown = (e: KeyboardEvent) => {\r\n      if (e.key === \"Escape\") {\r\n        setIsOpen(false);\r\n        return;\r\n      }\r\n\r\n      if (e.key !== \"Tab\") return;\r\n\r\n      const focusable = panel.querySelectorAll<HTMLElement>(\r\n        'button:not([disabled]), [href], input:not([disabled]), select:not([disabled]), textarea:not([disabled]), [tabindex]:not([tabindex=\"-1\"])',\r\n      );\r\n      if (focusable.length === 0) return;\r\n\r\n      const first = focusable[0]!;\r\n      const last = focusable[focusable.length - 1]!;\r\n\r\n      if (e.shiftKey) {\r\n        if (document.activeElement === first) {\r\n          e.preventDefault();\r\n          last.focus();\r\n        }\r\n      } else {\r\n        if (document.activeElement === last) {\r\n          e.preventDefault();\r\n          first.focus();\r\n        }\r\n      }\r\n    };\r\n\r\n    document.addEventListener(\"keydown\", handleTrapKeyDown);\r\n    return () => document.removeEventListener(\"keydown\", handleTrapKeyDown);\r\n  }, [panelState, setIsOpen]);\r\n\r\n  const toggle = useCallback(() => setIsOpen((o) => !o), [setIsOpen]);\r\n\r\n  // Position styles for the bubble button\r\n  const positionStyles: React.CSSProperties = {\r\n    position: \"fixed\",\r\n    zIndex: 99999,\r\n    ...(position.includes(\"bottom\") ? { bottom: \"20px\" } : { top: \"20px\" }),\r\n    ...(position.includes(\"right\") ? { right: \"20px\" } : { left: \"20px\" }),\r\n  };\r\n\r\n  // Panel position & responsive sizing\r\n  // On mobile (<480px viewport), expand to near-full screen\r\n  const panelPositionStyles: React.CSSProperties = {\r\n    position: \"fixed\",\r\n    zIndex: 99999,\r\n    width: \"380px\",\r\n    maxWidth: \"calc(100vw - 40px)\",\r\n    height: \"500px\",\r\n    maxHeight: \"calc(100vh - 120px)\",\r\n    ...(position.includes(\"bottom\") ? { bottom: \"80px\" } : { top: \"80px\" }),\r\n    ...(position.includes(\"right\") ? { right: \"20px\" } : { left: \"20px\" }),\r\n  };\r\n\r\n  // Check if panel is visible (open or animating out)\r\n  const showPanel = panelState === \"open\" || panelState === \"closing\";\r\n\r\n  return (\r\n    <>\r\n      {/* Responsive overrides injected as inline <style> */}\r\n      {showPanel && (\r\n        <style>{`\r\n          @media (max-width: 479px) {\r\n            [data-support-chat-panel] {\r\n              width: calc(100vw - 16px) !important;\r\n              height: calc(100vh - 100px) !important;\r\n              max-width: none !important;\r\n              max-height: none !important;\r\n              left: 8px !important;\r\n              right: 8px !important;\r\n              bottom: 72px !important;\r\n              border-radius: 12px !important;\r\n            }\r\n          }\r\n        `}</style>\r\n      )}\r\n\r\n      {/* Floating bubble button */}\r\n      {show && (\r\n        <button\r\n          onClick={toggle}\r\n          aria-label={isOpen ? \"Close support chat\" : \"Open support chat\"}\r\n          aria-expanded={isOpen}\r\n          aria-haspopup=\"dialog\"\r\n          style={{\r\n            ...positionStyles,\r\n            width: \"56px\",\r\n            height: \"56px\",\r\n            borderRadius: \"50%\",\r\n            backgroundColor: color,\r\n            border: \"none\",\r\n            cursor: \"pointer\",\r\n            display: \"flex\",\r\n            alignItems: \"center\",\r\n            justifyContent: \"center\",\r\n            boxShadow: \"0 4px 12px rgba(0,0,0,0.15)\",\r\n            transition: \"transform 0.2s ease, box-shadow 0.2s ease\",\r\n            overflow: \"visible\",\r\n          }}\r\n          onMouseEnter={(e) => {\r\n            e.currentTarget.style.transform = \"scale(1.1)\";\r\n            e.currentTarget.style.boxShadow = \"0 6px 20px rgba(0,0,0,0.2)\";\r\n          }}\r\n          onMouseLeave={(e) => {\r\n            e.currentTarget.style.transform = \"scale(1)\";\r\n            e.currentTarget.style.boxShadow = \"0 4px 12px rgba(0,0,0,0.15)\";\r\n          }}\r\n        >\r\n          <svg\r\n            width=\"24\"\r\n            height=\"24\"\r\n            viewBox=\"0 0 24 24\"\r\n            fill=\"none\"\r\n            stroke=\"white\"\r\n            strokeWidth=\"2\"\r\n            strokeLinecap=\"round\"\r\n            strokeLinejoin=\"round\"\r\n            aria-hidden=\"true\"\r\n          >\r\n            {isOpen ? (\r\n              <path d=\"M18 6L6 18M6 6l12 12\" />\r\n            ) : (\r\n              <path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\" />\r\n            )}\r\n          </svg>\r\n          {/* Unread badge */}\r\n          {!isOpen && unreadCount > 0 && (\r\n            <span\r\n              data-testid=\"unread-badge\"\r\n              aria-label={`${unreadCount > 9 ? \"9+\" : unreadCount} unread messages`}\r\n              style={{\r\n                position: \"absolute\",\r\n                top: \"-4px\",\r\n                right: \"-4px\",\r\n                minWidth: \"20px\",\r\n                height: \"20px\",\r\n                borderRadius: \"10px\",\r\n                backgroundColor: badgeColor,\r\n                color: \"#fff\",\r\n                fontSize: \"11px\",\r\n                fontWeight: 700,\r\n                display: \"flex\",\r\n                alignItems: \"center\",\r\n                justifyContent: \"center\",\r\n                padding: \"0 5px\",\r\n                lineHeight: 1,\r\n                boxShadow: \"0 2px 4px rgba(0,0,0,0.2)\",\r\n                animation: \"sc-badge-scale-in 0.2s ease-out forwards\",\r\n              }}\r\n            >\r\n              {unreadCount > 9 ? \"9+\" : unreadCount}\r\n            </span>\r\n          )}\r\n        </button>\r\n      )}\r\n\r\n      {/* Chat panel */}\r\n      {showPanel && (\r\n        <div\r\n          ref={panelRef}\r\n          role=\"dialog\"\r\n          aria-label=\"Support chat\"\r\n          aria-modal=\"true\"\r\n          data-support-chat-panel=\"\"\r\n          onAnimationEnd={handleAnimationEnd}\r\n          style={{\r\n            ...panelPositionStyles,\r\n            display: \"flex\",\r\n            flexDirection: \"column\",\r\n            borderRadius: \"12px\",\r\n            overflow: \"hidden\",\r\n            boxShadow: \"0 8px 30px rgba(0,0,0,0.12)\",\r\n            fontFamily:\r\n              '-apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, sans-serif',\r\n            fontSize: \"14px\",\r\n            backgroundColor: theme.panelBg,\r\n            border: `1px solid ${theme.panelBorder}`,\r\n            animation:\r\n              panelState === \"open\"\r\n                ? \"sc-slide-in 0.25s ease-out forwards\"\r\n                : \"sc-slide-out 0.2s ease-in forwards\",\r\n          }}\r\n        >\r\n          {/* Header */}\r\n          <div\r\n            style={{\r\n              backgroundColor: color,\r\n              color: \"#fff\",\r\n              padding: \"16px\",\r\n              display: \"flex\",\r\n              alignItems: \"center\",\r\n              justifyContent: \"space-between\",\r\n              flexShrink: 0,\r\n            }}\r\n          >\r\n            <span style={{ fontWeight: 600, fontSize: \"16px\" }}>{title}</span>\r\n            <button\r\n              onClick={() => setIsOpen(false)}\r\n              aria-label=\"Close chat\"\r\n              style={{\r\n                background: \"none\",\r\n                border: \"none\",\r\n                color: \"#fff\",\r\n                cursor: \"pointer\",\r\n                padding: \"4px\",\r\n                lineHeight: 1,\r\n                fontSize: \"18px\",\r\n              }}\r\n            >\r\n              &#x2715;\r\n            </button>\r\n          </div>\r\n\r\n          {/* Messages */}\r\n          <div\r\n            role=\"log\"\r\n            aria-live=\"polite\"\r\n            aria-label=\"Chat messages\"\r\n            style={{\r\n              flex: 1,\r\n              overflowY: \"auto\",\r\n              padding: \"16px\",\r\n              display: \"flex\",\r\n              flexDirection: \"column\",\r\n              gap: \"8px\",\r\n            }}\r\n          >\r\n            {messages.length === 0 && (\r\n              <div\r\n                style={{\r\n                  color: theme.emptyText,\r\n                  textAlign: \"center\",\r\n                  marginTop: \"40px\",\r\n                }}\r\n              >\r\n                Send us a message and we will get back to you!\r\n              </div>\r\n            )}\r\n            {messages.map((msg) => (\r\n              <div\r\n                key={msg.id}\r\n                data-sender={msg.sender}\r\n                style={{\r\n                  alignSelf:\r\n                    msg.sender === \"user\" ? \"flex-end\" : \"flex-start\",\r\n                  maxWidth: \"80%\",\r\n                  padding: \"10px 14px\",\r\n                  borderRadius:\r\n                    msg.sender === \"user\"\r\n                      ? \"16px 16px 4px 16px\"\r\n                      : \"16px 16px 16px 4px\",\r\n                  backgroundColor:\r\n                    msg.sender === \"user\" ? color : theme.receivedBg,\r\n                  color: msg.sender === \"user\" ? \"#fff\" : theme.receivedText,\r\n                  wordBreak: \"break-word\",\r\n                }}\r\n              >\r\n                {msg.text}\r\n              </div>\r\n            ))}\r\n            <div ref={messagesEndRef} />\r\n          </div>\r\n\r\n          {/* Input */}\r\n          <div\r\n            style={{\r\n              borderTop: `1px solid ${theme.inputAreaBorder}`,\r\n              padding: \"12px\",\r\n              display: \"flex\",\r\n              gap: \"8px\",\r\n              flexShrink: 0,\r\n            }}\r\n          >\r\n            <input\r\n              ref={inputRef}\r\n              type=\"text\"\r\n              value={input}\r\n              onChange={(e) => setInput(e.target.value)}\r\n              onKeyDown={handleKeyDown}\r\n              placeholder={placeholder}\r\n              aria-label=\"Type your message\"\r\n              style={{\r\n                flex: 1,\r\n                border: `1px solid ${theme.inputBorder}`,\r\n                borderRadius: \"8px\",\r\n                padding: \"10px 12px\",\r\n                fontSize: \"14px\",\r\n                outline: \"none\",\r\n                fontFamily: \"inherit\",\r\n                backgroundColor: theme.inputBg,\r\n                color: theme.inputText,\r\n              }}\r\n            />\r\n            <button\r\n              onClick={() => void sendMessage()}\r\n              disabled={sending || !input.trim()}\r\n              aria-label=\"Send message\"\r\n              style={{\r\n                backgroundColor: color,\r\n                color: \"#fff\",\r\n                border: \"none\",\r\n                borderRadius: \"8px\",\r\n                padding: \"10px 16px\",\r\n                cursor:\r\n                  sending || !input.trim() ? \"not-allowed\" : \"pointer\",\r\n                opacity: sending || !input.trim() ? 0.5 : 1,\r\n                fontWeight: 600,\r\n                fontSize: \"14px\",\r\n                fontFamily: \"inherit\",\r\n                transition: \"opacity 0.2s ease\",\r\n              }}\r\n            >\r\n              Send\r\n            </button>\r\n          </div>\r\n        </div>\r\n      )}\r\n    </>\r\n  );\r\n}\r\n","import { useRef, useEffect, useCallback, useMemo } from \"react\";\r\nimport type { SupportChatModalProps } from \"./types\";\r\nimport { useChatEngine } from \"./useChatEngine\";\r\nimport { useColorScheme, getThemeTokens } from \"./useColorScheme\";\r\n\r\n/**\r\n * Inject a <style> tag for modal keyframe animations.\r\n * Called once on first mount. Uses a data-attribute to avoid duplicates.\r\n */\r\nfunction injectModalKeyframes(): void {\r\n  if (typeof document === \"undefined\") return;\r\n  if (document.querySelector(\"[data-support-chat-modal-keyframes]\")) return;\r\n\r\n  const style = document.createElement(\"style\");\r\n  style.setAttribute(\"data-support-chat-modal-keyframes\", \"\");\r\n  style.textContent = `\r\n    @keyframes sc-modal-backdrop-in {\r\n      from { opacity: 0; }\r\n      to   { opacity: 1; }\r\n    }\r\n    @keyframes sc-modal-backdrop-out {\r\n      from { opacity: 1; }\r\n      to   { opacity: 0; }\r\n    }\r\n    @keyframes sc-modal-slide-in {\r\n      from { opacity: 0; transform: translateY(20px) scale(0.96); }\r\n      to   { opacity: 1; transform: translateY(0) scale(1); }\r\n    }\r\n    @keyframes sc-modal-slide-out {\r\n      from { opacity: 1; transform: translateY(0) scale(1); }\r\n      to   { opacity: 0; transform: translateY(20px) scale(0.96); }\r\n    }\r\n  `;\r\n  document.head.appendChild(style);\r\n}\r\n\r\n/**\r\n * SupportChatModal -- modal-based support chat.\r\n *\r\n * Renders a centered modal dialog for support chat, designed to be\r\n * triggered from custom UI elements (e.g., \"Contact Us\" links).\r\n *\r\n * Desktop: centered modal, max-width ~500px, with backdrop overlay.\r\n * Mobile: full-screen modal.\r\n *\r\n * Use with the `useSupportChat()` hook:\r\n *\r\n * @example\r\n * ```tsx\r\n * import { SupportChatModal, useSupportChat } from 'support-chat';\r\n *\r\n * function App() {\r\n *   const { open, close, isOpen } = useSupportChat();\r\n *   return (\r\n *     <>\r\n *       <button onClick={open}>Contact Us</button>\r\n *       <SupportChatModal\r\n *         apiUrl=\"/api/support\"\r\n *         isOpen={isOpen}\r\n *         onClose={close}\r\n *       />\r\n *     </>\r\n *   );\r\n * }\r\n * ```\r\n */\r\nexport function SupportChatModal({\r\n  apiUrl,\r\n  isOpen,\r\n  onClose,\r\n  color = \"#2563eb\",\r\n  title = \"Contact Us\",\r\n  placeholder = \"Type a message...\",\r\n  user,\r\n  repliesUrl,\r\n}: SupportChatModalProps) {\r\n  const { messages, input, setInput, sending, sendMessage, handleKeyDown } =\r\n    useChatEngine({ apiUrl, user, repliesUrl, isOpen });\r\n\r\n  const colorScheme = useColorScheme();\r\n  const theme = useMemo(() => getThemeTokens(colorScheme), [colorScheme]);\r\n\r\n  const modalRef = useRef<HTMLDivElement>(null);\r\n  const inputRef = useRef<HTMLInputElement>(null);\r\n  const messagesEndRef = useRef<HTMLDivElement>(null);\r\n  const closingRef = useRef(false);\r\n  const backdropRef = useRef<HTMLDivElement>(null);\r\n\r\n  // Inject modal keyframes on first render\r\n  useEffect(() => {\r\n    injectModalKeyframes();\r\n  }, []);\r\n\r\n  // Focus input when modal opens\r\n  useEffect(() => {\r\n    if (isOpen && inputRef.current) {\r\n      // Small delay to let the modal render before focusing\r\n      const timer = setTimeout(() => inputRef.current?.focus(), 50);\r\n      return () => clearTimeout(timer);\r\n    }\r\n  }, [isOpen]);\r\n\r\n  // Auto-scroll to latest message\r\n  useEffect(() => {\r\n    messagesEndRef.current?.scrollIntoView({ behavior: \"smooth\" });\r\n  }, [messages]);\r\n\r\n  // Prevent body scroll when modal is open\r\n  useEffect(() => {\r\n    if (isOpen) {\r\n      const prev = document.body.style.overflow;\r\n      document.body.style.overflow = \"hidden\";\r\n      return () => {\r\n        document.body.style.overflow = prev;\r\n      };\r\n    }\r\n  }, [isOpen]);\r\n\r\n  // Focus trap and Escape key handling\r\n  useEffect(() => {\r\n    if (!isOpen || !modalRef.current) return;\r\n\r\n    const modal = modalRef.current;\r\n\r\n    const handleTrapKeyDown = (e: KeyboardEvent) => {\r\n      if (e.key === \"Escape\") {\r\n        onClose();\r\n        return;\r\n      }\r\n\r\n      if (e.key !== \"Tab\") return;\r\n\r\n      const focusable = modal.querySelectorAll<HTMLElement>(\r\n        'button:not([disabled]), [href], input:not([disabled]), select:not([disabled]), textarea:not([disabled]), [tabindex]:not([tabindex=\"-1\"])',\r\n      );\r\n      if (focusable.length === 0) return;\r\n\r\n      const first = focusable[0]!;\r\n      const last = focusable[focusable.length - 1]!;\r\n\r\n      if (e.shiftKey) {\r\n        if (document.activeElement === first) {\r\n          e.preventDefault();\r\n          last.focus();\r\n        }\r\n      } else {\r\n        if (document.activeElement === last) {\r\n          e.preventDefault();\r\n          first.focus();\r\n        }\r\n      }\r\n    };\r\n\r\n    document.addEventListener(\"keydown\", handleTrapKeyDown);\r\n    return () => document.removeEventListener(\"keydown\", handleTrapKeyDown);\r\n  }, [isOpen, onClose]);\r\n\r\n  // Handle close with animation\r\n  const handleClose = useCallback(() => {\r\n    closingRef.current = true;\r\n    onClose();\r\n  }, [onClose]);\r\n\r\n  // Handle backdrop click\r\n  const handleBackdropClick = useCallback(\r\n    (e: React.MouseEvent) => {\r\n      if (e.target === e.currentTarget) {\r\n        handleClose();\r\n      }\r\n    },\r\n    [handleClose],\r\n  );\r\n\r\n  if (!isOpen) return null;\r\n\r\n  return (\r\n    <>\r\n      {/* Responsive style for full-screen on mobile */}\r\n      <style>{`\r\n        @media (max-width: 479px) {\r\n          [data-support-chat-modal] {\r\n            width: 100vw !important;\r\n            height: 100vh !important;\r\n            max-width: none !important;\r\n            max-height: none !important;\r\n            border-radius: 0 !important;\r\n            margin: 0 !important;\r\n          }\r\n          [data-support-chat-modal-backdrop] {\r\n            align-items: stretch !important;\r\n            justify-content: stretch !important;\r\n          }\r\n        }\r\n      `}</style>\r\n\r\n      {/* Backdrop overlay */}\r\n      <div\r\n        ref={backdropRef}\r\n        data-support-chat-modal-backdrop=\"\"\r\n        onClick={handleBackdropClick}\r\n        style={{\r\n          position: \"fixed\",\r\n          inset: 0,\r\n          zIndex: 100000,\r\n          backgroundColor: \"rgba(0, 0, 0, 0.5)\",\r\n          display: \"flex\",\r\n          alignItems: \"center\",\r\n          justifyContent: \"center\",\r\n          fontFamily:\r\n            '-apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, sans-serif',\r\n          fontSize: \"14px\",\r\n          animation: \"sc-modal-backdrop-in 0.2s ease-out forwards\",\r\n        }}\r\n      >\r\n        {/* Modal dialog */}\r\n        <div\r\n          ref={modalRef}\r\n          role=\"dialog\"\r\n          aria-label=\"Support chat\"\r\n          aria-modal=\"true\"\r\n          data-support-chat-modal=\"\"\r\n          style={{\r\n            width: \"500px\",\r\n            maxWidth: \"calc(100vw - 32px)\",\r\n            height: \"600px\",\r\n            maxHeight: \"calc(100vh - 64px)\",\r\n            backgroundColor: theme.panelBg,\r\n            borderRadius: \"16px\",\r\n            overflow: \"hidden\",\r\n            display: \"flex\",\r\n            flexDirection: \"column\",\r\n            boxShadow: \"0 20px 60px rgba(0, 0, 0, 0.2)\",\r\n            animation: \"sc-modal-slide-in 0.3s ease-out forwards\",\r\n          }}\r\n        >\r\n          {/* Header */}\r\n          <div\r\n            style={{\r\n              backgroundColor: color,\r\n              color: \"#fff\",\r\n              padding: \"20px 24px\",\r\n              display: \"flex\",\r\n              alignItems: \"center\",\r\n              justifyContent: \"space-between\",\r\n              flexShrink: 0,\r\n            }}\r\n          >\r\n            <span style={{ fontWeight: 600, fontSize: \"18px\" }}>{title}</span>\r\n            <button\r\n              onClick={handleClose}\r\n              aria-label=\"Close chat\"\r\n              style={{\r\n                background: \"none\",\r\n                border: \"none\",\r\n                color: \"#fff\",\r\n                cursor: \"pointer\",\r\n                padding: \"4px\",\r\n                lineHeight: 1,\r\n                fontSize: \"20px\",\r\n              }}\r\n            >\r\n              &#x2715;\r\n            </button>\r\n          </div>\r\n\r\n          {/* Messages */}\r\n          <div\r\n            role=\"log\"\r\n            aria-live=\"polite\"\r\n            aria-label=\"Chat messages\"\r\n            style={{\r\n              flex: 1,\r\n              overflowY: \"auto\",\r\n              padding: \"20px\",\r\n              display: \"flex\",\r\n              flexDirection: \"column\",\r\n              gap: \"8px\",\r\n            }}\r\n          >\r\n            {messages.length === 0 && (\r\n              <div\r\n                style={{\r\n                  color: theme.emptyText,\r\n                  textAlign: \"center\",\r\n                  marginTop: \"60px\",\r\n                }}\r\n              >\r\n                Send us a message and we will get back to you!\r\n              </div>\r\n            )}\r\n            {messages.map((msg) => (\r\n              <div\r\n                key={msg.id}\r\n                data-sender={msg.sender}\r\n                style={{\r\n                  alignSelf:\r\n                    msg.sender === \"user\" ? \"flex-end\" : \"flex-start\",\r\n                  maxWidth: \"80%\",\r\n                  padding: \"10px 14px\",\r\n                  borderRadius:\r\n                    msg.sender === \"user\"\r\n                      ? \"16px 16px 4px 16px\"\r\n                      : \"16px 16px 16px 4px\",\r\n                  backgroundColor:\r\n                    msg.sender === \"user\" ? color : theme.receivedBg,\r\n                  color: msg.sender === \"user\" ? \"#fff\" : theme.receivedText,\r\n                  wordBreak: \"break-word\",\r\n                }}\r\n              >\r\n                {msg.text}\r\n              </div>\r\n            ))}\r\n            <div ref={messagesEndRef} />\r\n          </div>\r\n\r\n          {/* Input */}\r\n          <div\r\n            style={{\r\n              borderTop: `1px solid ${theme.inputAreaBorder}`,\r\n              padding: \"16px 20px\",\r\n              display: \"flex\",\r\n              gap: \"8px\",\r\n              flexShrink: 0,\r\n            }}\r\n          >\r\n            <input\r\n              ref={inputRef}\r\n              type=\"text\"\r\n              value={input}\r\n              onChange={(e) => setInput(e.target.value)}\r\n              onKeyDown={handleKeyDown}\r\n              placeholder={placeholder}\r\n              aria-label=\"Type your message\"\r\n              style={{\r\n                flex: 1,\r\n                border: `1px solid ${theme.inputBorder}`,\r\n                borderRadius: \"8px\",\r\n                padding: \"12px 14px\",\r\n                fontSize: \"14px\",\r\n                outline: \"none\",\r\n                fontFamily: \"inherit\",\r\n                backgroundColor: theme.inputBg,\r\n                color: theme.inputText,\r\n              }}\r\n            />\r\n            <button\r\n              onClick={() => void sendMessage()}\r\n              disabled={sending || !input.trim()}\r\n              aria-label=\"Send message\"\r\n              style={{\r\n                backgroundColor: color,\r\n                color: \"#fff\",\r\n                border: \"none\",\r\n                borderRadius: \"8px\",\r\n                padding: \"12px 20px\",\r\n                cursor:\r\n                  sending || !input.trim() ? \"not-allowed\" : \"pointer\",\r\n                opacity: sending || !input.trim() ? 0.5 : 1,\r\n                fontWeight: 600,\r\n                fontSize: \"14px\",\r\n                fontFamily: \"inherit\",\r\n                transition: \"opacity 0.2s ease\",\r\n              }}\r\n            >\r\n              Send\r\n            </button>\r\n          </div>\r\n        </div>\r\n      </div>\r\n    </>\r\n  );\r\n}\r\n","import { useState, useCallback } from \"react\";\r\nimport type { SupportChatState } from \"./types\";\r\n\r\n/**\r\n * Hook that returns controls for opening/closing the support chat.\r\n * Use with `<SupportChatModal />` for modal-triggered chat.\r\n *\r\n * @example\r\n * ```tsx\r\n * const { open, close, toggle, isOpen } = useSupportChat();\r\n * return <button onClick={open}>Contact Us</button>;\r\n * ```\r\n */\r\nexport function useSupportChat(): SupportChatState {\r\n  const [isOpen, setIsOpen] = useState(false);\r\n\r\n  const open = useCallback(() => setIsOpen(true), []);\r\n  const close = useCallback(() => setIsOpen(false), []);\r\n  const toggle = useCallback(() => setIsOpen((prev) => !prev), []);\r\n\r\n  return { open, close, toggle, isOpen };\r\n}\r\n","import { useState, useCallback, useEffect, useRef } from \"react\";\r\nimport type { ChatMessage, ChatUser } from \"./types\";\r\nimport { getSessionId } from \"./context\";\r\n\r\n/** Options for the useUnreadCount hook */\r\nexport interface UnreadCountOptions {\r\n  /** URL to poll for team replies (e.g., '/api/support/replies') */\r\n  repliesUrl: string;\r\n  /** Authenticated user info (optional). When provided, user.id is used as sessionId. */\r\n  user?: ChatUser;\r\n  /** Whether the chat panel is currently open. Polling pauses when true. */\r\n  isOpen: boolean;\r\n}\r\n\r\n/** Return value from useUnreadCount */\r\nexport interface UnreadCountState {\r\n  /** Number of unread reply messages */\r\n  unreadCount: number;\r\n  /** Convenience boolean: true when unreadCount > 0 */\r\n  hasUnread: boolean;\r\n  /** Pre-fetched reply messages ready to display instantly when chat opens */\r\n  pendingReplies: ChatMessage[];\r\n  /** Reset unreadCount to 0 and clear pendingReplies */\r\n  markAsRead: () => void;\r\n}\r\n\r\n/** Shape of the replies endpoint response */\r\ninterface RepliesApiResponse {\r\n  replies: Array<{\r\n    id: string;\r\n    text: string;\r\n    sender: string;\r\n    timestamp: string;\r\n    threadTs: string;\r\n  }>;\r\n  lastChecked: string;\r\n}\r\n\r\n/** Background polling interval in milliseconds */\r\nconst POLL_INTERVAL = 4000;\r\n\r\n/**\r\n * Hook that tracks unread reply count in the background via polling.\r\n *\r\n * Polls the replies endpoint every 4 seconds when `isOpen` is false.\r\n * Stops background polling when `isOpen` is true (useChatEngine handles it at that point).\r\n * Pre-fetches reply messages so they appear instantly when the chat opens.\r\n *\r\n * Can be used independently of ChatBubble -- any component can call useUnreadCount\r\n * to build custom unread UX.\r\n *\r\n * @example\r\n * ```tsx\r\n * const { unreadCount, hasUnread, pendingReplies, markAsRead } = useUnreadCount({\r\n *   repliesUrl: '/api/support/replies',\r\n *   user: currentUser,\r\n *   isOpen: false,\r\n * });\r\n *\r\n * return (\r\n *   <button onClick={openChat}>\r\n *     Support {hasUnread && <span className=\"badge\">{unreadCount}</span>}\r\n *   </button>\r\n * );\r\n * ```\r\n */\r\nexport function useUnreadCount({\r\n  repliesUrl,\r\n  user,\r\n  isOpen,\r\n}: UnreadCountOptions): UnreadCountState {\r\n  const [pendingReplies, setPendingReplies] = useState<ChatMessage[]>([]);\r\n\r\n  // Track the latest reply timestamp for incremental polling (since parameter)\r\n  const lastReplyTimestampRef = useRef<string | null>(null);\r\n  // Track known reply IDs for deduplication\r\n  const knownReplyIdsRef = useRef<Set<string>>(new Set());\r\n  // Track previous isOpen value to detect transitions\r\n  const prevIsOpenRef = useRef<boolean>(isOpen);\r\n  // Whether the initial baseline fetch has completed (seeds the cursor without\r\n  // counting existing replies as unread)\r\n  const baselineSetRef = useRef<boolean>(false);\r\n\r\n  // Auto-reset when isOpen transitions from false to true\r\n  useEffect(() => {\r\n    if (isOpen && !prevIsOpenRef.current) {\r\n      // Transitioning from closed to open: clear unread state but keep the\r\n      // since cursor so we don't re-count old replies after closing again\r\n      setPendingReplies([]);\r\n      knownReplyIdsRef.current.clear();\r\n    }\r\n    prevIsOpenRef.current = isOpen;\r\n  }, [isOpen]);\r\n\r\n  const markAsRead = useCallback(() => {\r\n    setPendingReplies([]);\r\n    knownReplyIdsRef.current.clear();\r\n    // Keep lastReplyTimestampRef — we don't want to re-fetch old replies\r\n  }, []);\r\n\r\n  // Background polling effect -- only runs when chat is CLOSED\r\n  useEffect(() => {\r\n    if (!repliesUrl || isOpen) return;\r\n\r\n    const sessionId = user?.id ?? getSessionId();\r\n\r\n    const fetchReplies = async () => {\r\n      try {\r\n        const params = new URLSearchParams({ sessionId });\r\n        if (lastReplyTimestampRef.current) {\r\n          params.set(\"since\", lastReplyTimestampRef.current);\r\n        }\r\n\r\n        const response = await fetch(`${repliesUrl}?${params.toString()}`);\r\n        if (!response.ok) return;\r\n\r\n        const data: RepliesApiResponse = await response.json();\r\n\r\n        // On the very first fetch, just seed the cursor so we only track\r\n        // replies that arrive *after* the app opens. Don't count existing\r\n        // replies as unread.\r\n        if (!baselineSetRef.current) {\r\n          baselineSetRef.current = true;\r\n          if (data.replies.length > 0) {\r\n            // Mark all existing replies as known\r\n            for (const r of data.replies) {\r\n              knownReplyIdsRef.current.add(r.id);\r\n            }\r\n            // Set cursor to the latest reply timestamp\r\n            const latestTimestamp = data.replies.reduce((latest, r) => {\r\n              return r.timestamp > latest ? r.timestamp : latest;\r\n            }, \"\");\r\n            lastReplyTimestampRef.current = latestTimestamp;\r\n          } else if (data.lastChecked) {\r\n            lastReplyTimestampRef.current = data.lastChecked;\r\n          }\r\n          return; // Don't count baseline replies as unread\r\n        }\r\n\r\n        if (data.replies.length === 0) return;\r\n\r\n        // Filter out already-known replies (deduplication)\r\n        const newReplies = data.replies.filter(\r\n          (r) => !knownReplyIdsRef.current.has(r.id),\r\n        );\r\n\r\n        if (newReplies.length === 0) return;\r\n\r\n        // Track new reply IDs\r\n        for (const r of newReplies) {\r\n          knownReplyIdsRef.current.add(r.id);\r\n        }\r\n\r\n        // Update the since cursor to the latest reply timestamp\r\n        const latestTimestamp = newReplies.reduce((latest, r) => {\r\n          return r.timestamp > latest ? r.timestamp : latest;\r\n        }, lastReplyTimestampRef.current ?? \"\");\r\n        lastReplyTimestampRef.current = latestTimestamp;\r\n\r\n        // Convert server replies to ChatMessage format and append\r\n        const replyMessages: ChatMessage[] = newReplies.map((r) => ({\r\n          id: r.id,\r\n          text: r.text,\r\n          sender: \"received\" as const,\r\n          timestamp: new Date(r.timestamp).getTime(),\r\n        }));\r\n\r\n        setPendingReplies((prev) => [...prev, ...replyMessages]);\r\n      } catch {\r\n        // Silently ignore polling errors\r\n      }\r\n    };\r\n\r\n    // Fetch immediately, then set up interval\r\n    void fetchReplies();\r\n    const intervalId = setInterval(() => void fetchReplies(), POLL_INTERVAL);\r\n\r\n    return () => clearInterval(intervalId);\r\n  }, [repliesUrl, isOpen, user]);\r\n\r\n  const unreadCount = pendingReplies.length;\r\n\r\n  return {\r\n    unreadCount,\r\n    hasUnread: unreadCount > 0,\r\n    pendingReplies,\r\n    markAsRead,\r\n  };\r\n}\r\n"]}