simple-support-chat 0.1.0

package/dist/server/index.js

@@ -0,0 +1,149 @@
+import { WebClient } from '@slack/web-api';
+
+// src/server/handler.ts
+async function handleMessage(body, options) {
+  const { slack, slackChannel, botName, botIcon, onMessage, threadMap } = options;
+  if (!body.message || typeof body.message !== "string") {
+    return {
+      data: { success: false, error: "Missing required field: message" },
+      status: 400
+    };
+  }
+  if (!body.sessionId || typeof body.sessionId !== "string") {
+    return {
+      data: { success: false, error: "Missing required field: sessionId" },
+      status: 400
+    };
+  }
+  if (onMessage) {
+    try {
+      await onMessage(body);
+    } catch {
+    }
+  }
+  const lookupKey = body.user?.id ?? body.sessionId;
+  const existingThread = threadMap.get(lookupKey);
+  try {
+    const userLabel = body.user ? `${body.user.name ?? "User"} (${body.user.email ?? body.user.id})` : `Anonymous (session ${body.sessionId.substring(0, 8)})`;
+    const contextLines = [];
+    if (body.context?.pageUrl) contextLines.push(`Page: ${body.context.pageUrl}`);
+    if (body.context?.userAgent) contextLines.push(`Browser: ${body.context.userAgent}`);
+    if (body.context?.timezone) contextLines.push(`Timezone: ${body.context.timezone}`);
+    if (existingThread) {
+      await slack.chat.postMessage({
+        channel: slackChannel,
+        thread_ts: existingThread,
+        text: body.message,
+        ...botName ? { username: botName } : {},
+        ...botIcon ? { icon_emoji: botIcon } : {}
+      });
+      return {
+        data: { success: true, threadId: existingThread },
+        status: 200
+      };
+    } else {
+      const headerText = `*Support: ${userLabel}*
+${contextLines.join("\n")}`;
+      const result = await slack.chat.postMessage({
+        channel: slackChannel,
+        text: `${headerText}
+
+${body.message}`,
+        ...botName ? { username: botName } : {},
+        ...botIcon ? { icon_emoji: botIcon } : {}
+      });
+      const threadTs = result.ts;
+      if (!threadTs) {
+        return {
+          data: { success: false, error: "Slack did not return thread timestamp" },
+          status: 500
+        };
+      }
+      threadMap.set(lookupKey, threadTs);
+      return {
+        data: { success: true, threadId: threadTs },
+        status: 200
+      };
+    }
+  } catch (err) {
+    const message = err instanceof Error ? err.message : "Unknown Slack error";
+    return {
+      data: { success: false, error: `Slack API error: ${message}` },
+      status: 500
+    };
+  }
+}
+function createSupportHandler(options) {
+  const { slackBotToken, slackChannel, botName, botIcon, onMessage } = options;
+  const slack = new WebClient(slackBotToken);
+  const threadMap = /* @__PURE__ */ new Map();
+  return async (request) => {
+    if (request.method !== "POST") {
+      return jsonResponse(
+        { success: false, error: "Method not allowed" },
+        405
+      );
+    }
+    let body;
+    try {
+      body = await request.json();
+    } catch {
+      return jsonResponse(
+        { success: false, error: "Invalid JSON body" },
+        400
+      );
+    }
+    const result = await handleMessage(body, {
+      slack,
+      slackChannel,
+      botName,
+      botIcon,
+      onMessage,
+      threadMap
+    });
+    return jsonResponse(result.data, result.status);
+  };
+}
+function createExpressHandler(options) {
+  const { slackBotToken, slackChannel, botName, botIcon, onMessage } = options;
+  const slack = new WebClient(slackBotToken);
+  const threadMap = /* @__PURE__ */ new Map();
+  return async (req, res) => {
+    const body = req.body;
+    const result = await handleMessage(body, {
+      slack,
+      slackChannel,
+      botName,
+      botIcon,
+      onMessage,
+      threadMap
+    });
+    res.status(result.status).json(result.data);
+  };
+}
+async function validateSlackToken(token) {
+  try {
+    const slack = new WebClient(token);
+    const result = await slack.auth.test();
+    return {
+      ok: true,
+      team: result.team,
+      user: result.user
+    };
+  } catch (err) {
+    return {
+      ok: false,
+      error: err instanceof Error ? err.message : "Invalid token"
+    };
+  }
+}
+function jsonResponse(data, status = 200) {
+  return new Response(JSON.stringify(data), {
+    status,
+    headers: { "Content-Type": "application/json" }
+  });
+}
+
+export { createExpressHandler, createSupportHandler, validateSlackToken };
+//# sourceMappingURL=index.js.map
+//# sourceMappingURL=index.js.map

package/dist/server/index.js.map

@@ -0,0 +1 @@
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{ WebClient } from \"@slack/web-api\";\r\nimport type {\r\n  SupportHandlerOptions,\r\n  IncomingMessage,\r\n  HandlerResponse,\r\n  ExpressRequest,\r\n  ExpressResponse,\r\n} from \"./types\";\r\n\r\n/**\r\n * Core logic shared by both the Web API handler and the Express handler.\r\n * Accepts a parsed body and returns the response data + status code.\r\n */\r\nasync function handleMessage(\r\n  body: IncomingMessage,\r\n  options: {\r\n    slack: WebClient;\r\n    slackChannel: string;\r\n    botName?: string;\r\n    botIcon?: string;\r\n    onMessage?: (data: IncomingMessage) => void | Promise<void>;\r\n    threadMap: Map<string, string>;\r\n  },\r\n): Promise<{ data: HandlerResponse; status: number }> {\r\n  const { slack, slackChannel, botName, botIcon, onMessage, threadMap } = options;\r\n\r\n  // Validate required fields\r\n  if (!body.message || typeof body.message !== \"string\") {\r\n    return {\r\n      data: { success: false, error: \"Missing required field: message\" },\r\n      status: 400,\r\n    };\r\n  }\r\n\r\n  if (!body.sessionId || typeof body.sessionId !== \"string\") {\r\n    return {\r\n      data: { success: false, error: \"Missing required field: sessionId\" },\r\n      status: 400,\r\n    };\r\n  }\r\n\r\n  // Fire onMessage callback\r\n  if (onMessage) {\r\n    try {\r\n      await onMessage(body);\r\n    } catch {\r\n      // Don't block on callback errors\r\n    }\r\n  }\r\n\r\n  const lookupKey = body.user?.id ?? body.sessionId;\r\n  const existingThread = threadMap.get(lookupKey);\r\n\r\n  try {\r\n    // Build the Slack message\r\n    const userLabel = body.user\r\n      ? `${body.user.name ?? \"User\"} (${body.user.email ?? body.user.id})`\r\n      : `Anonymous (session ${body.sessionId.substring(0, 8)})`;\r\n\r\n    const contextLines: string[] = [];\r\n    if (body.context?.pageUrl) contextLines.push(`Page: ${body.context.pageUrl}`);\r\n    if (body.context?.userAgent) contextLines.push(`Browser: ${body.context.userAgent}`);\r\n    if (body.context?.timezone) contextLines.push(`Timezone: ${body.context.timezone}`);\r\n\r\n    if (existingThread) {\r\n      // Reply to existing thread\r\n      await slack.chat.postMessage({\r\n        channel: slackChannel,\r\n        thread_ts: existingThread,\r\n        text: body.message,\r\n        ...(botName ? { username: botName } : {}),\r\n        ...(botIcon ? { icon_emoji: botIcon } : {}),\r\n      });\r\n\r\n      return {\r\n        data: { success: true, threadId: existingThread },\r\n        status: 200,\r\n      };\r\n    } else {\r\n      // Create new thread\r\n      const headerText = `*Support: ${userLabel}*\\n${contextLines.join(\"\\n\")}`;\r\n\r\n      const result = await slack.chat.postMessage({\r\n        channel: slackChannel,\r\n        text: `${headerText}\\n\\n${body.message}`,\r\n        ...(botName ? { username: botName } : {}),\r\n        ...(botIcon ? { icon_emoji: botIcon } : {}),\r\n      });\r\n\r\n      const threadTs = result.ts;\r\n      if (!threadTs) {\r\n        return {\r\n          data: { success: false, error: \"Slack did not return thread timestamp\" },\r\n          status: 500,\r\n        };\r\n      }\r\n\r\n      threadMap.set(lookupKey, threadTs);\r\n\r\n      return {\r\n        data: { success: true, threadId: threadTs },\r\n        status: 200,\r\n      };\r\n    }\r\n  } catch (err) {\r\n    const message = err instanceof Error ? err.message : \"Unknown Slack error\";\r\n    return {\r\n      data: { success: false, error: `Slack API error: ${message}` },\r\n      status: 500,\r\n    };\r\n  }\r\n}\r\n\r\n/**\r\n * Creates a support chat POST handler that routes messages to Slack threads.\r\n *\r\n * The returned function accepts a standard Web API `Request` and returns a `Response`.\r\n * This makes it compatible with Next.js App Router, Remix, Hono, and any framework\r\n * that supports the Web Request/Response standard.\r\n *\r\n * For Express/Connect-style frameworks, use `createExpressHandler()` instead.\r\n *\r\n * @example Next.js App Router\r\n * ```ts\r\n * // app/api/support/route.ts\r\n * import { createSupportHandler } from 'support-chat/server';\r\n *\r\n * export const POST = createSupportHandler({\r\n *   slackBotToken: process.env.SLACK_BOT_TOKEN!,\r\n *   slackChannel: process.env.SLACK_CHANNEL!,\r\n * });\r\n * ```\r\n */\r\nexport function createSupportHandler(options: SupportHandlerOptions) {\r\n  const { slackBotToken, slackChannel, botName, botIcon, onMessage } = options;\r\n\r\n  const slack = new WebClient(slackBotToken);\r\n  const threadMap = new Map<string, string>();\r\n\r\n  return async (request: Request): Promise<Response> => {\r\n    // Only accept POST\r\n    if (request.method !== \"POST\") {\r\n      return jsonResponse(\r\n        { success: false, error: \"Method not allowed\" } satisfies HandlerResponse,\r\n        405,\r\n      );\r\n    }\r\n\r\n    let body: IncomingMessage;\r\n    try {\r\n      body = (await request.json()) as IncomingMessage;\r\n    } catch {\r\n      return jsonResponse(\r\n        { success: false, error: \"Invalid JSON body\" } satisfies HandlerResponse,\r\n        400,\r\n      );\r\n    }\r\n\r\n    const result = await handleMessage(body, {\r\n      slack,\r\n      slackChannel,\r\n      botName,\r\n      botIcon,\r\n      onMessage,\r\n      threadMap,\r\n    });\r\n\r\n    return jsonResponse(result.data, result.status);\r\n  };\r\n}\r\n\r\n/**\r\n * Creates an Express/Connect-compatible support chat handler.\r\n *\r\n * The returned function uses the Express `(req, res)` signature.\r\n * The request body must be parsed (use `express.json()` middleware).\r\n *\r\n * @example Express\r\n * ```ts\r\n * import express from 'express';\r\n * import { createExpressHandler } from 'support-chat/server';\r\n *\r\n * const app = express();\r\n * app.use(express.json());\r\n *\r\n * app.post('/api/support', createExpressHandler({\r\n *   slackBotToken: process.env.SLACK_BOT_TOKEN!,\r\n *   slackChannel: process.env.SLACK_CHANNEL!,\r\n * }));\r\n * ```\r\n */\r\nexport function createExpressHandler(options: SupportHandlerOptions) {\r\n  const { slackBotToken, slackChannel, botName, botIcon, onMessage } = options;\r\n\r\n  const slack = new WebClient(slackBotToken);\r\n  const threadMap = new Map<string, string>();\r\n\r\n  return async (req: ExpressRequest, res: ExpressResponse): Promise<void> => {\r\n    const body = req.body as IncomingMessage;\r\n\r\n    const result = await handleMessage(body, {\r\n      slack,\r\n      slackChannel,\r\n      botName,\r\n      botIcon,\r\n      onMessage,\r\n      threadMap,\r\n    });\r\n\r\n    res.status(result.status).json(result.data);\r\n  };\r\n}\r\n\r\n/** Validate a Slack bot token by calling auth.test */\r\nexport async function validateSlackToken(\r\n  token: string,\r\n): Promise<{ ok: boolean; team?: string; user?: string; error?: string }> {\r\n  try {\r\n    const slack = new WebClient(token);\r\n    const result = await slack.auth.test();\r\n    return {\r\n      ok: true,\r\n      team: result.team,\r\n      user: result.user,\r\n    };\r\n  } catch (err) {\r\n    return {\r\n      ok: false,\r\n      error: err instanceof Error ? err.message : \"Invalid token\",\r\n    };\r\n  }\r\n}\r\n\r\nfunction jsonResponse(data: HandlerResponse, status = 200): Response {\r\n  return new Response(JSON.stringify(data), {\r\n    status,\r\n    headers: { \"Content-Type\": \"application/json\" },\r\n  });\r\n}\r\n"]}

package/package.json

@@ -0,0 +1,85 @@
+{
+  "name": "simple-support-chat",
+  "version": "0.1.0",
+  "description": "Embeddable chat widget SDK that routes customer messages to Slack threads. Open-source Crisp alternative.",
+  "license": "MIT",
+  "author": "Indigo AI",
+  "repository": {
+    "type": "git",
+    "url": "https://github.com/getindigo/support-chat"
+  },
+  "type": "module",
+  "exports": {
+    ".": {
+      "import": {
+        "types": "./dist/client/index.d.ts",
+        "default": "./dist/client/index.js"
+      },
+      "require": {
+        "types": "./dist/client/index.d.cts",
+        "default": "./dist/client/index.cjs"
+      }
+    },
+    "./server": {
+      "import": {
+        "types": "./dist/server/index.d.ts",
+        "default": "./dist/server/index.js"
+      },
+      "require": {
+        "types": "./dist/server/index.d.cts",
+        "default": "./dist/server/index.cjs"
+      }
+    }
+  },
+  "main": "./dist/client/index.cjs",
+  "module": "./dist/client/index.js",
+  "types": "./dist/client/index.d.ts",
+  "files": [
+    "dist",
+    "README.md",
+    "LICENSE"
+  ],
+  "scripts": {
+    "build": "tsup",
+    "dev": "tsup --watch",
+    "typecheck": "tsc --noEmit",
+    "lint": "eslint src/",
+    "lint:fix": "eslint src/ --fix",
+    "format": "prettier --write \"src/**/*.{ts,tsx}\"",
+    "format:check": "prettier --check \"src/**/*.{ts,tsx}\"",
+    "test": "vitest run",
+    "test:watch": "vitest"
+  },
+  "peerDependencies": {
+    "react": ">=18.0.0",
+    "react-dom": ">=18.0.0"
+  },
+  "peerDependenciesMeta": {
+    "react": {
+      "optional": true
+    },
+    "react-dom": {
+      "optional": true
+    }
+  },
+  "dependencies": {
+    "@slack/web-api": "^7.8.0"
+  },
+  "devDependencies": {
+    "@testing-library/jest-dom": "^6.6.3",
+    "@testing-library/react": "^16.1.0",
+    "@types/react": "^19.0.0",
+    "@types/react-dom": "^19.0.0",
+    "eslint": "^9.17.0",
+    "eslint-config-prettier": "^10.0.1",
+    "globals": "^15.14.0",
+    "jsdom": "^26.0.0",
+    "prettier": "^3.4.2",
+    "react": "^19.0.0",
+    "react-dom": "^19.0.0",
+    "tsup": "^8.3.5",
+    "typescript": "^5.7.2",
+    "typescript-eslint": "^8.18.0",
+    "vitest": "^3.0.0"
+  }
+}