signalbird 1.4.0

package/dist/app.js

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+'use strict';
+
+// src/app/client.ts
+var DEFAULT_BASE_URL = "https://signalbird.io/api";
+var STORAGE_KEY = "sb_visitor";
+function defaultStorage() {
+  try {
+    if (typeof localStorage !== "undefined") {
+      return {
+        getItem: (k) => localStorage.getItem(k),
+        setItem: (k, v) => localStorage.setItem(k, v),
+        removeItem: (k) => localStorage.removeItem(k)
+      };
+    }
+  } catch {
+  }
+  const memory = /* @__PURE__ */ new Map();
+  return {
+    getItem: (k) => memory.get(k) ?? null,
+    setItem: (k, v) => void memory.set(k, v),
+    removeItem: (k) => void memory.delete(k)
+  };
+}
+function clientId() {
+  try {
+    if (typeof crypto !== "undefined" && typeof crypto.randomUUID === "function") {
+      return crypto.randomUUID();
+    }
+  } catch {
+  }
+  return `c_${Date.now().toString(36)}_${Math.random().toString(36).slice(2, 10)}`;
+}
+var SignalbirdApp = class {
+  constructor(config) {
+    this.config = config;
+    this.visitor = null;
+    this.loaded = false;
+    if (!config?.appKey) {
+      throw new Error("Signalbird: appKey zorunlu (sbw_pub_\u2026).");
+    }
+    if (!config.appKey.startsWith("sbw_pub_")) {
+      throw new Error(
+        "Signalbird: uygulama istemcisi a\xE7\u0131k uygulama anahtar\u0131 ister (sbw_pub_\u2026). Tak\u0131m anahtar\u0131n\u0131 (sb_\u2026) istemci koduna KOYMAYIN."
+      );
+    }
+    this.baseUrl = (config.baseUrl ?? DEFAULT_BASE_URL).replace(/\/$/, "");
+    this.storage = config.storage ?? defaultStorage();
+    this.timeout = config.timeout ?? 1e4;
+    this.doFetch = config.fetchImpl ?? ((...args) => fetch(...args));
+  }
+  // ── Kimlik ────────────────────────────────────────────────────────────
+  /** Uygulama ayarları: sohbet açık mı, renk, çalışma saati, ön-form. */
+  bootstrap() {
+    return this.request("POST", "/v1/sdk/bootstrap", { locale: this.config.locale });
+  }
+  /**
+   * Ziyaretçi oturumu açar ya da mevcut olanı günceller.
+   *
+   * Sır saklanır; ikinci çağrı aynı ziyaretçiyi tazeler. Sunucu `VISITOR_INVALID`
+   * derse yerel kimlik silinir ve bir sonraki çağrı yeni oturum açar.
+   */
+  async startSession(input = {}) {
+    const result = await this.request("POST", "/v1/sdk/chat/session", input);
+    const visitor = result.data?.visitor;
+    if (result.ok && visitor?.id && visitor.secret) {
+      await this.storeVisitor({
+        id: visitor.id,
+        secret: visitor.secret,
+        appKey: this.config.appKey,
+        name: visitor.name ?? null,
+        email: visitor.email ?? null
+      });
+    }
+    return result;
+  }
+  /** Oturum açmış kullanıcıyı ziyaretçiye bağlar (kişi kaydı upsert edilir). */
+  identify(input) {
+    return this.request("POST", "/v1/sdk/identify", input);
+  }
+  /** Saklanan ziyaretçi kimliği — yoksa `null`. */
+  async currentVisitor() {
+    const stored = await this.loadVisitor();
+    return stored ? { id: stored.id, name: stored.name, email: stored.email } : null;
+  }
+  /** Yerel kimliği siler: çıkış yapıldığında çağrılır. Sunucudaki kayıt kalır. */
+  async signOut() {
+    this.visitor = null;
+    this.loaded = true;
+    await this.storage.removeItem(STORAGE_KEY);
+  }
+  // ── Sohbet ────────────────────────────────────────────────────────────
+  listConversations() {
+    return this.request("GET", "/v1/sdk/chat/conversations");
+  }
+  getConversation(id, query) {
+    return this.request("GET", `/v1/sdk/chat/conversations/${enc(id)}`, void 0, query);
+  }
+  /**
+   * İlk mesajla konuşma açar. Kota burada harcanır — konuşma başına sayılır,
+   * mesaj başına değil.
+   */
+  startConversation(input) {
+    return this.request("POST", "/v1/sdk/chat/conversations", {
+      client_id: clientId(),
+      ...input
+    });
+  }
+  sendMessage(conversationId, input) {
+    return this.request("POST", `/v1/sdk/chat/conversations/${enc(conversationId)}/messages`, {
+      client_id: clientId(),
+      ...input
+    });
+  }
+  /** Yalnız kendi mesajı ve gönderimden sonraki 15 dakika içinde. */
+  editMessage(conversationId, messageId, body) {
+    return this.request(
+      "PATCH",
+      `/v1/sdk/chat/conversations/${enc(conversationId)}/messages/${enc(messageId)}`,
+      { body }
+    );
+  }
+  deleteMessage(conversationId, messageId) {
+    return this.request(
+      "DELETE",
+      `/v1/sdk/chat/conversations/${enc(conversationId)}/messages/${enc(messageId)}`
+    );
+  }
+  /** Aynı emoji ikinci kez gönderilirse tepki kaldırılır. */
+  reactToMessage(conversationId, messageId, emoji) {
+    return this.request(
+      "POST",
+      `/v1/sdk/chat/conversations/${enc(conversationId)}/messages/${enc(messageId)}/reactions`,
+      { emoji }
+    );
+  }
+  setTyping(conversationId, isTyping) {
+    return this.request("POST", `/v1/sdk/chat/conversations/${enc(conversationId)}/typing`, {
+      is_typing: isTyping
+    });
+  }
+  markRead(conversationId, lastMessageId) {
+    return this.request("POST", `/v1/sdk/chat/conversations/${enc(conversationId)}/read`, {
+      last_message_id: lastMessageId
+    });
+  }
+  /**
+   * Ek dosya yükler; dönen tanımlayıcı `sendMessage`'a `attachments` içinde
+   * verilir. İki adım olmasının sebebi: dosya yüklenirken mesaj metni hâlâ
+   * yazılıyor olabilir ve yarım kalan yükleme mesaj kaydı yaratmamalı.
+   */
+  uploadAttachment(conversationId, file, fileName) {
+    const form = new FormData();
+    form.append("file", file, fileName);
+    return this.request(
+      "POST",
+      `/v1/sdk/chat/conversations/${enc(conversationId)}/attachments`,
+      form
+    );
+  }
+  closeConversation(conversationId) {
+    return this.request("POST", `/v1/sdk/chat/conversations/${enc(conversationId)}/close`);
+  }
+  rateConversation(conversationId, rating, comment) {
+    return this.request("POST", `/v1/sdk/chat/conversations/${enc(conversationId)}/rate`, {
+      rating,
+      comment
+    });
+  }
+  // ── Push ──────────────────────────────────────────────────────────────
+  /**
+   * Cihaz token'ını kaydeder. Token'ı almak (FCM/APNs/Web Push izni) ev
+   * sahibinin işidir; SDK yalnız iletir — izin diyaloğunu kimin, ne zaman
+   * göstereceği ürün kararıdır, kütüphane kararı değil.
+   */
+  registerDevice(input) {
+    return this.request("POST", "/v1/sdk/devices", input);
+  }
+  /** Çıkışta çağrılır: kayıt silinmez, kapatılır (geçmiş korunur). */
+  unregisterDevice(token) {
+    return this.request("DELETE", `/v1/sdk/devices/${enc(token)}`);
+  }
+  // ── HTTP ──────────────────────────────────────────────────────────────
+  async request(method, path, body, query) {
+    const stored = await this.loadVisitor();
+    const isForm = typeof FormData !== "undefined" && body instanceof FormData;
+    const headers = {
+      Accept: "application/json",
+      "X-Signalbird-App-Key": this.config.appKey
+    };
+    if (stored?.secret) headers["X-Signalbird-Visitor"] = stored.secret;
+    if (body !== void 0 && !isForm) headers["Content-Type"] = "application/json";
+    if (this.config.locale) headers["X-Locale"] = this.config.locale;
+    const controller = new AbortController();
+    const timer = setTimeout(() => controller.abort(), this.timeout);
+    try {
+      const response = await this.doFetch(this.baseUrl + path + buildQuery(query), {
+        method,
+        headers,
+        body: body === void 0 ? void 0 : isForm ? body : JSON.stringify(body),
+        signal: controller.signal
+      });
+      const text = await response.text();
+      let data = null;
+      try {
+        data = text ? JSON.parse(text) : null;
+      } catch {
+        data = text;
+      }
+      if (response.ok) {
+        return { ok: true, status: response.status, data };
+      }
+      const code = data && typeof data === "object" && typeof data.code === "string" && data.code || (response.status === 422 ? "VALIDATION_ERROR" : `HTTP_${response.status}`);
+      if (code === "VISITOR_INVALID" || response.status === 401) {
+        await this.signOut();
+      }
+      if (this.config.debug) {
+        console.warn(`[signalbird] ${code} (HTTP ${response.status})`);
+      }
+      return {
+        ok: false,
+        status: response.status,
+        code,
+        message: data && typeof data === "object" && typeof data.message === "string" && data.message || `HTTP ${response.status}`,
+        data
+      };
+    } catch (error) {
+      const timedOut = error instanceof Error && error.name === "AbortError";
+      if (this.config.debug) {
+        console.warn("[signalbird] ula\u015F\u0131lamad\u0131:", error);
+      }
+      return {
+        ok: false,
+        status: 0,
+        code: timedOut ? "TIMEOUT" : "NETWORK_ERROR",
+        message: error instanceof Error ? error.message : "network error"
+      };
+    } finally {
+      clearTimeout(timer);
+    }
+  }
+  async loadVisitor() {
+    if (this.loaded) return this.visitor;
+    this.loaded = true;
+    try {
+      const raw = await this.storage.getItem(STORAGE_KEY);
+      if (!raw) return null;
+      const parsed = JSON.parse(raw);
+      if (!parsed?.secret || parsed.appKey !== this.config.appKey) return null;
+      this.visitor = parsed;
+    } catch {
+      this.visitor = null;
+    }
+    return this.visitor;
+  }
+  async storeVisitor(visitor) {
+    this.visitor = visitor;
+    this.loaded = true;
+    try {
+      await this.storage.setItem(STORAGE_KEY, JSON.stringify(visitor));
+    } catch {
+    }
+  }
+};
+function enc(value) {
+  return encodeURIComponent(value);
+}
+function buildQuery(query) {
+  if (!query) return "";
+  const params = new URLSearchParams();
+  for (const [key, value] of Object.entries(query)) {
+    if (value === void 0 || value === null) continue;
+    params.append(key, String(value));
+  }
+  const encoded = params.toString();
+  return encoded ? `?${encoded}` : "";
+}
+
+// src/app/session.ts
+var IDLE_LADDER = [2e4, 2e4, 2e4, 6e4, 6e4, 18e4];
+var ACTIVE_INTERVAL = 3e3;
+var ChatSession = class {
+  constructor(app, options = {}) {
+    this.app = app;
+    this.options = options;
+    this.state = {
+      enabled: false,
+      loading: true,
+      conversation: null,
+      messages: [],
+      unread: 0,
+      agentTyping: false,
+      withinHours: true
+    };
+    this.listeners = /* @__PURE__ */ new Set();
+    this.timer = null;
+    this.step = 0;
+    this.stopped = false;
+    this.polling = false;
+    this.active = options.active ?? false;
+  }
+  // ── Abonelik ──────────────────────────────────────────────────────────
+  subscribe(listener) {
+    this.listeners.add(listener);
+    listener(this.state);
+    return () => this.listeners.delete(listener);
+  }
+  snapshot() {
+    return this.state;
+  }
+  // ── Yaşam döngüsü ─────────────────────────────────────────────────────
+  /** Bootstrap + varsa mevcut konuşmayı yükler, sonra yoklamayı başlatır. */
+  async start() {
+    this.stopped = false;
+    const boot = await this.app.bootstrap();
+    const app = boot.data?.app;
+    if (!boot.ok || !app?.chat_enabled) {
+      this.patch({ enabled: false, loading: false, errorCode: boot.code });
+      return;
+    }
+    this.patch({ enabled: true, withinHours: app.within_hours ?? true });
+    if (await this.app.currentVisitor()) {
+      await this.refresh();
+    }
+    this.patch({ loading: false });
+    this.schedule();
+  }
+  /** Panel açıldı/kapandı — yoklama hızı buna göre değişir. */
+  setActive(active) {
+    if (this.active === active) return;
+    this.active = active;
+    this.step = 0;
+    if (active) void this.refresh();
+    this.schedule();
+  }
+  stop() {
+    this.stopped = true;
+    if (this.timer) clearTimeout(this.timer);
+    this.timer = null;
+  }
+  // ── Eylemler ──────────────────────────────────────────────────────────
+  /** Ön-form gönderildiğinde ya da uygulama kullanıcıyı tanıdığında. */
+  async openSession(input) {
+    const result = await this.app.startSession(input);
+    if (result.ok) await this.refresh();
+    return result;
+  }
+  /**
+   * Mesaj gönderir. Konuşma yoksa açar.
+   *
+   * İyimser: mesaj listeye ANINDA düşer, `client_id` ile eşlenir. Sunucu
+   * cevabı gelince yerel kopya onunla değiştirilir; başarısızsa `failed`
+   * işaretlenir ve arayüz "yeniden dene" gösterebilir.
+   */
+  async send(body, attachments) {
+    const trimmed = body.trim();
+    if (!trimmed && !attachments?.length) {
+      return { ok: false, status: 0, code: "EMPTY_BODY", message: "Mesaj bo\u015F." };
+    }
+    const cid = clientId();
+    const optimistic = {
+      id: cid,
+      client_id: cid,
+      sender_type: "visitor",
+      body: trimmed,
+      created_at: (/* @__PURE__ */ new Date()).toISOString()
+    };
+    this.patch({ messages: [...this.state.messages, optimistic] });
+    if (!await this.app.currentVisitor()) {
+      const session = await this.app.startSession(this.options.visitor ?? {});
+      if (!session.ok) return this.markFailed(cid, session);
+    }
+    const conversation = this.state.conversation;
+    const result = conversation ? await this.app.sendMessage(conversation.id, { body: trimmed, client_id: cid, attachments }) : await this.app.startConversation({ body: trimmed, client_id: cid, attachments });
+    if (!result.ok) return this.markFailed(cid, result);
+    await this.refresh();
+    this.step = 0;
+    this.schedule();
+    return result;
+  }
+  /** İlk tuşta `true`, 2.5 s hareketsizlikte `false` — çağıran zamanlar. */
+  typing(isTyping) {
+    const conversation = this.state.conversation;
+    if (!conversation) return;
+    void this.app.setTyping(conversation.id, isTyping);
+  }
+  /** Görülen son mesaja kadar okundu işaretler. */
+  async markRead() {
+    const conversation = this.state.conversation;
+    const last = this.state.messages[this.state.messages.length - 1];
+    if (!conversation || !last) return;
+    await this.app.markRead(conversation.id, last.id);
+    this.patch({ unread: 0 });
+  }
+  async close(rating, comment) {
+    const conversation = this.state.conversation;
+    if (!conversation) return;
+    if (typeof rating === "number") {
+      await this.app.rateConversation(conversation.id, rating, comment);
+    }
+    await this.app.closeConversation(conversation.id);
+    await this.refresh();
+  }
+  /** Sunucudaki durumu çeker; imleç varsa yalnız yenileri ister. */
+  async refresh() {
+    const current = this.state.conversation;
+    if (!current) {
+      const list = await this.app.listConversations();
+      const first = list.data?.data?.[0];
+      if (!first) {
+        this.patch({ errorCode: list.ok ? void 0 : list.code });
+        return;
+      }
+      const detail2 = await this.app.getConversation(first.id);
+      this.applyConversation(detail2.data?.conversation ?? first, true);
+      return;
+    }
+    const after = this.lastServerMessageId();
+    const detail = await this.app.getConversation(current.id, after ? { after } : void 0);
+    if (!detail.ok || !detail.data?.conversation) {
+      this.patch({ errorCode: detail.code });
+      return;
+    }
+    this.applyConversation(detail.data.conversation, !after);
+  }
+  // ── İç işler ──────────────────────────────────────────────────────────
+  applyConversation(conversation, replace) {
+    const incoming = conversation.messages ?? [];
+    const merged = replace ? incoming : mergeMessages(this.state.messages, incoming);
+    if (incoming.length) this.step = 0;
+    this.patch({
+      conversation,
+      messages: merged,
+      unread: conversation.unread_count ?? 0,
+      agentTyping: !!conversation.agent_typing,
+      withinHours: conversation.within_hours ?? this.state.withinHours,
+      errorCode: void 0
+    });
+  }
+  /** İyimser kayıtlar sunucu kimliği taşımaz; imleç yalnız gerçek kimliktir. */
+  lastServerMessageId() {
+    for (let i = this.state.messages.length - 1; i >= 0; i--) {
+      const message = this.state.messages[i];
+      if (message.id && !message.id.startsWith("c_") && message.id !== message.client_id) {
+        return message.id;
+      }
+    }
+    return void 0;
+  }
+  markFailed(cid, result) {
+    this.patch({
+      messages: this.state.messages.map(
+        (m) => m.client_id === cid ? { ...m, failed: true } : m
+      ),
+      errorCode: result.code
+    });
+    return result;
+  }
+  schedule() {
+    if (this.timer) clearTimeout(this.timer);
+    if (this.stopped) return;
+    const delay = this.active ? ACTIVE_INTERVAL : IDLE_LADDER[Math.min(this.step, IDLE_LADDER.length - 1)];
+    this.timer = setTimeout(() => void this.tick(), delay);
+  }
+  async tick() {
+    if (this.stopped || this.polling) return;
+    if (!this.visible()) {
+      this.schedule();
+      return;
+    }
+    this.polling = true;
+    try {
+      await this.refresh();
+    } finally {
+      this.polling = false;
+    }
+    if (!this.active) this.step++;
+    this.schedule();
+  }
+  visible() {
+    if (this.options.isVisible) return this.options.isVisible();
+    try {
+      if (typeof document !== "undefined" && document.visibilityState) {
+        return document.visibilityState === "visible";
+      }
+    } catch {
+    }
+    return true;
+  }
+  patch(partial) {
+    this.state = { ...this.state, ...partial };
+    for (const listener of this.listeners) {
+      try {
+        listener(this.state);
+      } catch (error) {
+        console.warn("[signalbird] dinleyici hatas\u0131:", error);
+      }
+    }
+  }
+};
+function mergeMessages(existing, incoming) {
+  if (!incoming.length) return existing;
+  const byKey = /* @__PURE__ */ new Map();
+  for (const message of existing) {
+    byKey.set(message.client_id ?? message.id, message);
+  }
+  for (const message of incoming) {
+    const key = message.client_id ?? message.id;
+    byKey.delete(key);
+    byKey.set(key, message);
+  }
+  return [...byKey.values()].sort((a, b) => (a.created_at ?? "").localeCompare(b.created_at ?? ""));
+}
+
+exports.ChatSession = ChatSession;
+exports.SignalbirdApp = SignalbirdApp;
+exports.clientId = clientId;
+//# sourceMappingURL=app.js.map
+//# sourceMappingURL=app.js.map

package/dist/app.js.map

@@ -0,0 +1 @@
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* Uygulama istemcisi — son kullanıcı tarafı (sohbet + push kaydı).\n *\n * Tek bir sınıf; tarayıcı, React Native, Electron ve test aynı gövdeyi kullanır.\n * Platform farkı iki noktada toplanmıştır ve ikisi de dışarıdan verilir:\n * `storage` (ziyaretçi sırrı nerede durur) ve `fetchImpl`. Çatıya özel sarmalayıcı\n * yazmak yerine bunu seçtik — React, Vue, Angular ve RN uyarlamaları bu sınıfın\n * ÜSTÜNE oturur, kopyası değildir.\n *\n * Kimlik iki parçadır: açık uygulama anahtarı (`X-Signalbird-App-Key`) ve\n * ziyaretçi sırrı (`X-Signalbird-Visitor`). Sır yalnız oturum açılışında döner;\n * kaybolursa yeni oturum açılır ve geçmiş konuşmalar görünmez — bu yüzden\n * saklama katmanı zorunludur, isteğe bağlı değil.\n *\n * Hiçbir metot istisna fırlatmaz: sohbet balonunun hatası müşterinin ödeme\n * sayfasını çökertmemeli. Sonuç her zaman `{ok, status, …}` zarfıdır.\n *\n * Sözleşme: docs/CONTRACT.md § 11\n */\nimport type {\n  AppConfig,\n  AppStorage,\n  BootstrapResult,\n  Conversation,\n  ConversationQuery,\n  IdentifyInput,\n  Message,\n  RegisterDeviceInput,\n  SbResult,\n  SendMessageInput,\n  SessionInput,\n  StartConversationInput,\n  Visitor,\n} from './types';\n\nconst DEFAULT_BASE_URL = 'https://signalbird.io/api';\nconst STORAGE_KEY = 'sb_visitor';\n\ninterface StoredVisitor {\n  id: string;\n  secret: string;\n  appKey: string;\n  name?: string | null;\n  email?: string | null;\n}\n\n/** Depo verilmezse: tarayıcıda localStorage, başka yerde bellek. */\nfunction defaultStorage(): AppStorage {\n  try {\n    if (typeof localStorage !== 'undefined') {\n      return {\n        getItem: (k) => localStorage.getItem(k),\n        setItem: (k, v) => localStorage.setItem(k, v),\n        removeItem: (k) => localStorage.removeItem(k),\n      };\n    }\n  } catch {\n    // Gizli sekme / kısıtlı iframe — belleğe düş.\n  }\n\n  const memory = new Map<string, string>();\n\n  return {\n    getItem: (k) => memory.get(k) ?? null,\n    setItem: (k, v) => void memory.set(k, v),\n    removeItem: (k) => void memory.delete(k),\n  };\n}\n\n/** RFC 4122 uyumlu olmak zorunda değil; tek işi yerel kopyayı eşlemek. */\nexport function clientId(): string {\n  try {\n    if (typeof crypto !== 'undefined' && typeof crypto.randomUUID === 'function') {\n      return crypto.randomUUID();\n    }\n  } catch {\n    /* yok say */\n  }\n\n  return `c_${Date.now().toString(36)}_${Math.random().toString(36).slice(2, 10)}`;\n}\n\nexport class SignalbirdApp {\n  private readonly baseUrl: string;\n  private readonly storage: AppStorage;\n  private readonly timeout: number;\n  private readonly doFetch: typeof fetch;\n  private visitor: StoredVisitor | null = null;\n  private loaded = false;\n\n  constructor(private readonly config: AppConfig) {\n    if (!config?.appKey) {\n      throw new Error('Signalbird: appKey zorunlu (sbw_pub_…).');\n    }\n\n    // Takım anahtarı istemciye gömülürse tüm gönderim yetkisi sızar. Sunucu da\n    // reddederdi ama o noktada anahtar çoktan yayınlanmış olurdu.\n    if (!config.appKey.startsWith('sbw_pub_')) {\n      throw new Error(\n        'Signalbird: uygulama istemcisi açık uygulama anahtarı ister (sbw_pub_…). ' +\n          'Takım anahtarını (sb_…) istemci koduna KOYMAYIN.'\n      );\n    }\n\n    this.baseUrl = (config.baseUrl ?? DEFAULT_BASE_URL).replace(/\\/$/, '');\n    this.storage = config.storage ?? defaultStorage();\n    this.timeout = config.timeout ?? 10000;\n    this.doFetch = config.fetchImpl ?? ((...args) => fetch(...args));\n  }\n\n  // ── Kimlik ────────────────────────────────────────────────────────────\n\n  /** Uygulama ayarları: sohbet açık mı, renk, çalışma saati, ön-form. */\n  bootstrap(): Promise<SbResult<BootstrapResult>> {\n    return this.request('POST', '/v1/sdk/bootstrap', { locale: this.config.locale });\n  }\n\n  /**\n   * Ziyaretçi oturumu açar ya da mevcut olanı günceller.\n   *\n   * Sır saklanır; ikinci çağrı aynı ziyaretçiyi tazeler. Sunucu `VISITOR_INVALID`\n   * derse yerel kimlik silinir ve bir sonraki çağrı yeni oturum açar.\n   */\n  async startSession(input: SessionInput = {}): Promise<SbResult<{ visitor: Visitor }>> {\n    const result = await this.request<{ visitor: Visitor }>('POST', '/v1/sdk/chat/session', input);\n\n    const visitor = result.data?.visitor;\n\n    if (result.ok && visitor?.id && visitor.secret) {\n      await this.storeVisitor({\n        id: visitor.id,\n        secret: visitor.secret,\n        appKey: this.config.appKey,\n        name: visitor.name ?? null,\n        email: visitor.email ?? null,\n      });\n    }\n\n    return result;\n  }\n\n  /** Oturum açmış kullanıcıyı ziyaretçiye bağlar (kişi kaydı upsert edilir). */\n  identify(input: IdentifyInput): Promise<SbResult<{ visitor: Visitor }>> {\n    return this.request('POST', '/v1/sdk/identify', input);\n  }\n\n  /** Saklanan ziyaretçi kimliği — yoksa `null`. */\n  async currentVisitor(): Promise<{ id: string; name?: string | null; email?: string | null } | null> {\n    const stored = await this.loadVisitor();\n\n    return stored ? { id: stored.id, name: stored.name, email: stored.email } : null;\n  }\n\n  /** Yerel kimliği siler: çıkış yapıldığında çağrılır. Sunucudaki kayıt kalır. */\n  async signOut(): Promise<void> {\n    this.visitor = null;\n    this.loaded = true;\n    await this.storage.removeItem(STORAGE_KEY);\n  }\n\n  // ── Sohbet ────────────────────────────────────────────────────────────\n\n  listConversations(): Promise<SbResult<{ data: Conversation[] }>> {\n    return this.request('GET', '/v1/sdk/chat/conversations');\n  }\n\n  getConversation(id: string, query?: ConversationQuery): Promise<SbResult<{ conversation: Conversation }>> {\n    return this.request('GET', `/v1/sdk/chat/conversations/${enc(id)}`, undefined, query);\n  }\n\n  /**\n   * İlk mesajla konuşma açar. Kota burada harcanır — konuşma başına sayılır,\n   * mesaj başına değil.\n   */\n  startConversation(input: StartConversationInput): Promise<SbResult<{ conversation: Conversation; message: Message }>> {\n    return this.request('POST', '/v1/sdk/chat/conversations', {\n      client_id: clientId(),\n      ...input,\n    });\n  }\n\n  sendMessage(conversationId: string, input: SendMessageInput): Promise<SbResult<{ message: Message }>> {\n    return this.request('POST', `/v1/sdk/chat/conversations/${enc(conversationId)}/messages`, {\n      client_id: clientId(),\n      ...input,\n    });\n  }\n\n  /** Yalnız kendi mesajı ve gönderimden sonraki 15 dakika içinde. */\n  editMessage(conversationId: string, messageId: string, body: string): Promise<SbResult<{ message: Message }>> {\n    return this.request(\n      'PATCH',\n      `/v1/sdk/chat/conversations/${enc(conversationId)}/messages/${enc(messageId)}`,\n      { body }\n    );\n  }\n\n  deleteMessage(conversationId: string, messageId: string): Promise<SbResult<unknown>> {\n    return this.request(\n      'DELETE',\n      `/v1/sdk/chat/conversations/${enc(conversationId)}/messages/${enc(messageId)}`\n    );\n  }\n\n  /** Aynı emoji ikinci kez gönderilirse tepki kaldırılır. */\n  reactToMessage(conversationId: string, messageId: string, emoji: string): Promise<SbResult<{ message: Message }>> {\n    return this.request(\n      'POST',\n      `/v1/sdk/chat/conversations/${enc(conversationId)}/messages/${enc(messageId)}/reactions`,\n      { emoji }\n    );\n  }\n\n  setTyping(conversationId: string, isTyping: boolean): Promise<SbResult<unknown>> {\n    return this.request('POST', `/v1/sdk/chat/conversations/${enc(conversationId)}/typing`, {\n      is_typing: isTyping,\n    });\n  }\n\n  markRead(conversationId: string, lastMessageId?: string): Promise<SbResult<unknown>> {\n    return this.request('POST', `/v1/sdk/chat/conversations/${enc(conversationId)}/read`, {\n      last_message_id: lastMessageId,\n    });\n  }\n\n  /**\n   * Ek dosya yükler; dönen tanımlayıcı `sendMessage`'a `attachments` içinde\n   * verilir. İki adım olmasının sebebi: dosya yüklenirken mesaj metni hâlâ\n   * yazılıyor olabilir ve yarım kalan yükleme mesaj kaydı yaratmamalı.\n   */\n  uploadAttachment(conversationId: string, file: unknown, fileName?: string): Promise<SbResult<{ attachment: unknown }>> {\n    const form = new FormData();\n    form.append('file', file as Blob, fileName);\n\n    return this.request(\n      'POST',\n      `/v1/sdk/chat/conversations/${enc(conversationId)}/attachments`,\n      form\n    );\n  }\n\n  closeConversation(conversationId: string): Promise<SbResult<{ conversation: Conversation }>> {\n    return this.request('POST', `/v1/sdk/chat/conversations/${enc(conversationId)}/close`);\n  }\n\n  rateConversation(conversationId: string, rating: number, comment?: string): Promise<SbResult<unknown>> {\n    return this.request('POST', `/v1/sdk/chat/conversations/${enc(conversationId)}/rate`, {\n      rating,\n      comment,\n    });\n  }\n\n  // ── Push ──────────────────────────────────────────────────────────────\n\n  /**\n   * Cihaz token'ını kaydeder. Token'ı almak (FCM/APNs/Web Push izni) ev\n   * sahibinin işidir; SDK yalnız iletir — izin diyaloğunu kimin, ne zaman\n   * göstereceği ürün kararıdır, kütüphane kararı değil.\n   */\n  registerDevice(input: RegisterDeviceInput): Promise<SbResult<unknown>> {\n    return this.request('POST', '/v1/sdk/devices', input);\n  }\n\n  /** Çıkışta çağrılır: kayıt silinmez, kapatılır (geçmiş korunur). */\n  unregisterDevice(token: string): Promise<SbResult<unknown>> {\n    return this.request('DELETE', `/v1/sdk/devices/${enc(token)}`);\n  }\n\n  // ── HTTP ──────────────────────────────────────────────────────────────\n\n  private async request<T>(\n    method: 'GET' | 'POST' | 'PATCH' | 'DELETE',\n    path: string,\n    body?: unknown,\n    query?: object\n  ): Promise<SbResult<T>> {\n    const stored = await this.loadVisitor();\n    const isForm = typeof FormData !== 'undefined' && body instanceof FormData;\n\n    const headers: Record<string, string> = {\n      Accept: 'application/json',\n      'X-Signalbird-App-Key': this.config.appKey,\n    };\n\n    if (stored?.secret) headers['X-Signalbird-Visitor'] = stored.secret;\n    if (body !== undefined && !isForm) headers['Content-Type'] = 'application/json';\n    if (this.config.locale) headers['X-Locale'] = this.config.locale;\n\n    const controller = new AbortController();\n    const timer = setTimeout(() => controller.abort(), this.timeout);\n\n    try {\n      const response = await this.doFetch(this.baseUrl + path + buildQuery(query), {\n        method,\n        headers,\n        body: body === undefined ? undefined : isForm ? (body as BodyInit) : JSON.stringify(body),\n        signal: controller.signal,\n      });\n\n      const text = await response.text();\n      let data: any = null;\n\n      try {\n        data = text ? JSON.parse(text) : null;\n      } catch {\n        data = text;\n      }\n\n      if (response.ok) {\n        return { ok: true, status: response.status, data: data as T };\n      }\n\n      const code: string =\n        (data && typeof data === 'object' && typeof data.code === 'string' && data.code) ||\n        (response.status === 422 ? 'VALIDATION_ERROR' : `HTTP_${response.status}`);\n\n      // Sır geçersizse yerel kimliği at: bir sonraki çağrı yeni oturum açar.\n      // Aksi hâlde ziyaretçi sonsuza kadar 401 alırdı ve sohbet sessizce ölürdü.\n      if (code === 'VISITOR_INVALID' || response.status === 401) {\n        await this.signOut();\n      }\n\n      if (this.config.debug) {\n        console.warn(`[signalbird] ${code} (HTTP ${response.status})`);\n      }\n\n      return {\n        ok: false,\n        status: response.status,\n        code,\n        message:\n          (data && typeof data === 'object' && typeof data.message === 'string' && data.message) ||\n          `HTTP ${response.status}`,\n        data: data as T,\n      };\n    } catch (error) {\n      const timedOut = error instanceof Error && error.name === 'AbortError';\n\n      if (this.config.debug) {\n        console.warn('[signalbird] ulaşılamadı:', error);\n      }\n\n      return {\n        ok: false,\n        status: 0,\n        code: timedOut ? 'TIMEOUT' : 'NETWORK_ERROR',\n        message: error instanceof Error ? error.message : 'network error',\n      };\n    } finally {\n      clearTimeout(timer);\n    }\n  }\n\n  private async loadVisitor(): Promise<StoredVisitor | null> {\n    if (this.loaded) return this.visitor;\n\n    this.loaded = true;\n\n    try {\n      const raw = await this.storage.getItem(STORAGE_KEY);\n      if (!raw) return null;\n\n      const parsed = JSON.parse(raw) as StoredVisitor;\n\n      // Anahtar değiştiyse (uygulama döndürüldü, farklı ortam) kimlik geçersizdir.\n      if (!parsed?.secret || parsed.appKey !== this.config.appKey) return null;\n\n      this.visitor = parsed;\n    } catch {\n      this.visitor = null;\n    }\n\n    return this.visitor;\n  }\n\n  private async storeVisitor(visitor: StoredVisitor): Promise<void> {\n    this.visitor = visitor;\n    this.loaded = true;\n\n    try {\n      await this.storage.setItem(STORAGE_KEY, JSON.stringify(visitor));\n    } catch {\n      // Depo yazamıyorsa (kota, gizli sekme) oturum bu sekmede yaşar.\n    }\n  }\n}\n\nfunction enc(value: string): string {\n  return encodeURIComponent(value);\n}\n\nfunction buildQuery(query: object | undefined): string {\n  if (!query) return '';\n\n  const params = new URLSearchParams();\n\n  for (const [key, value] of Object.entries(query as Record<string, unknown>)) {\n    if (value === undefined || value === null) continue;\n    params.append(key, String(value));\n  }\n\n  const encoded = params.toString();\n\n  return encoded ? `?${encoded}` : '';\n}\n","/**\n * Sohbet oturumu — çatısız durum yönetimi.\n *\n * `SignalbirdApp` ham uçları verir; burası bir sohbet ekranının gerçekten\n * ihtiyaç duyduğu şeyi verir: mesaj listesi, okunmamış sayısı, yazıyor durumu,\n * iyimser gönderim ve yoklama merdiveni. React/Vue/Angular/React Native\n * uyarlamaları bu sınıfa abone olur — üçünde de aynı mantığı yeniden yazmak,\n * üç ayrı hata takımı üretmek demekti.\n *\n * Yoklama merdiveni (penyu deseni): panel açıkken 3 s, kapalıyken 20 s ×3 →\n * 60 s ×2 → 180 s. Yeni veri merdiveni sıfırlar; sekme/uygulama arka plandayken\n * tur atlanır. WebSocket yoktur: imleçli yoklama, bağlantı kopmasında kendi\n * kendini toparlar ve mobil ağda pil yakmaz.\n */\nimport { clientId, SignalbirdApp } from './client';\nimport type { Conversation, Message, SbResult, SessionInput, StartConversationInput } from './types';\n\nexport interface ChatState {\n  /** Sohbet bu uygulamada açık mı (`bootstrap` cevabı). */\n  enabled: boolean;\n  loading: boolean;\n  conversation: Conversation | null;\n  messages: Message[];\n  unread: number;\n  agentTyping: boolean;\n  withinHours: boolean;\n  /** Son hatanın kodu — arayüz isterse gösterir, göstermezse yutar. */\n  errorCode?: string;\n}\n\nexport type ChatListener = (state: ChatState) => void;\n\nexport interface ChatSessionOptions {\n  /** Panel açık mı — yoklama hızını belirler. */\n  active?: boolean;\n  /** Arka plandayken tur atlanır; varsayılan: `document.visibilityState`. */\n  isVisible?: () => boolean;\n  /** Açılışta oturum kurulurken kullanılacak ziyaretçi bilgisi. */\n  visitor?: SessionInput;\n}\n\n/** Kapalı panelde yoklama aralıkları (ms) — son değer sonsuza kadar tekrarlar. */\nconst IDLE_LADDER = [20_000, 20_000, 20_000, 60_000, 60_000, 180_000];\nconst ACTIVE_INTERVAL = 3_000;\n\nexport class ChatSession {\n  private state: ChatState = {\n    enabled: false,\n    loading: true,\n    conversation: null,\n    messages: [],\n    unread: 0,\n    agentTyping: false,\n    withinHours: true,\n  };\n\n  private listeners = new Set<ChatListener>();\n  private timer: ReturnType<typeof setTimeout> | null = null;\n  private step = 0;\n  private active: boolean;\n  private stopped = false;\n  private polling = false;\n\n  constructor(\n    private readonly app: SignalbirdApp,\n    private readonly options: ChatSessionOptions = {}\n  ) {\n    this.active = options.active ?? false;\n  }\n\n  // ── Abonelik ──────────────────────────────────────────────────────────\n\n  subscribe(listener: ChatListener): () => void {\n    this.listeners.add(listener);\n    listener(this.state);\n\n    return () => this.listeners.delete(listener);\n  }\n\n  snapshot(): ChatState {\n    return this.state;\n  }\n\n  // ── Yaşam döngüsü ─────────────────────────────────────────────────────\n\n  /** Bootstrap + varsa mevcut konuşmayı yükler, sonra yoklamayı başlatır. */\n  async start(): Promise<void> {\n    this.stopped = false;\n\n    const boot = await this.app.bootstrap();\n    const app = boot.data?.app;\n\n    if (!boot.ok || !app?.chat_enabled) {\n      this.patch({ enabled: false, loading: false, errorCode: boot.code });\n\n      return;\n    }\n\n    this.patch({ enabled: true, withinHours: app.within_hours ?? true });\n\n    // Ziyaretçi yoksa oturum AÇILMAZ: ilk mesaja kadar bekleriz. Her sayfa\n    // görüntülemesinde ziyaretçi kaydı açmak, hiç konuşmayacak binlerce boş\n    // kayıt üretirdi.\n    if (await this.app.currentVisitor()) {\n      await this.refresh();\n    }\n\n    this.patch({ loading: false });\n    this.schedule();\n  }\n\n  /** Panel açıldı/kapandı — yoklama hızı buna göre değişir. */\n  setActive(active: boolean): void {\n    if (this.active === active) return;\n\n    this.active = active;\n    this.step = 0;\n\n    if (active) void this.refresh();\n\n    this.schedule();\n  }\n\n  stop(): void {\n    this.stopped = true;\n\n    if (this.timer) clearTimeout(this.timer);\n\n    this.timer = null;\n  }\n\n  // ── Eylemler ──────────────────────────────────────────────────────────\n\n  /** Ön-form gönderildiğinde ya da uygulama kullanıcıyı tanıdığında. */\n  async openSession(input: SessionInput): Promise<SbResult<unknown>> {\n    const result = await this.app.startSession(input);\n\n    if (result.ok) await this.refresh();\n\n    return result;\n  }\n\n  /**\n   * Mesaj gönderir. Konuşma yoksa açar.\n   *\n   * İyimser: mesaj listeye ANINDA düşer, `client_id` ile eşlenir. Sunucu\n   * cevabı gelince yerel kopya onunla değiştirilir; başarısızsa `failed`\n   * işaretlenir ve arayüz \"yeniden dene\" gösterebilir.\n   */\n  async send(body: string, attachments?: unknown[]): Promise<SbResult<unknown>> {\n    const trimmed = body.trim();\n\n    if (!trimmed && !attachments?.length) {\n      return { ok: false, status: 0, code: 'EMPTY_BODY', message: 'Mesaj boş.' };\n    }\n\n    const cid = clientId();\n    const optimistic: Message & { failed?: boolean } = {\n      id: cid,\n      client_id: cid,\n      sender_type: 'visitor',\n      body: trimmed,\n      created_at: new Date().toISOString(),\n    };\n\n    this.patch({ messages: [...this.state.messages, optimistic] });\n\n    // Ziyaretçi yoksa önce oturum: ilk mesaj kimliği de yaratır.\n    if (!(await this.app.currentVisitor())) {\n      const session = await this.app.startSession(this.options.visitor ?? {});\n\n      if (!session.ok) return this.markFailed(cid, session);\n    }\n\n    const conversation = this.state.conversation;\n\n    const result = conversation\n      ? await this.app.sendMessage(conversation.id, { body: trimmed, client_id: cid, attachments })\n      : await this.app.startConversation({ body: trimmed, client_id: cid, attachments } as StartConversationInput);\n\n    if (!result.ok) return this.markFailed(cid, result);\n\n    await this.refresh();\n    this.step = 0;\n    this.schedule();\n\n    return result;\n  }\n\n  /** İlk tuşta `true`, 2.5 s hareketsizlikte `false` — çağıran zamanlar. */\n  typing(isTyping: boolean): void {\n    const conversation = this.state.conversation;\n\n    if (!conversation) return;\n\n    void this.app.setTyping(conversation.id, isTyping);\n  }\n\n  /** Görülen son mesaja kadar okundu işaretler. */\n  async markRead(): Promise<void> {\n    const conversation = this.state.conversation;\n    const last = this.state.messages[this.state.messages.length - 1];\n\n    if (!conversation || !last) return;\n\n    await this.app.markRead(conversation.id, last.id);\n    this.patch({ unread: 0 });\n  }\n\n  async close(rating?: number, comment?: string): Promise<void> {\n    const conversation = this.state.conversation;\n\n    if (!conversation) return;\n\n    if (typeof rating === 'number') {\n      await this.app.rateConversation(conversation.id, rating, comment);\n    }\n\n    await this.app.closeConversation(conversation.id);\n    await this.refresh();\n  }\n\n  /** Sunucudaki durumu çeker; imleç varsa yalnız yenileri ister. */\n  async refresh(): Promise<void> {\n    const current = this.state.conversation;\n\n    if (!current) {\n      const list = await this.app.listConversations();\n      const first = list.data?.data?.[0];\n\n      if (!first) {\n        this.patch({ errorCode: list.ok ? undefined : list.code });\n\n        return;\n      }\n\n      const detail = await this.app.getConversation(first.id);\n\n      this.applyConversation(detail.data?.conversation ?? first, true);\n\n      return;\n    }\n\n    const after = this.lastServerMessageId();\n    const detail = await this.app.getConversation(current.id, after ? { after } : undefined);\n\n    if (!detail.ok || !detail.data?.conversation) {\n      this.patch({ errorCode: detail.code });\n\n      return;\n    }\n\n    this.applyConversation(detail.data.conversation, !after);\n  }\n\n  // ── İç işler ──────────────────────────────────────────────────────────\n\n  private applyConversation(conversation: Conversation, replace: boolean): void {\n    const incoming = conversation.messages ?? [];\n    const merged = replace ? incoming : mergeMessages(this.state.messages, incoming);\n\n    // Yeni veri geldiyse merdiven sıfırlanır: konuşma canlandığında bir sonraki\n    // yoklamayı üç dakika beklemek, kullanıcıyı terk edilmiş hissettirir.\n    if (incoming.length) this.step = 0;\n\n    this.patch({\n      conversation,\n      messages: merged,\n      unread: conversation.unread_count ?? 0,\n      agentTyping: !!conversation.agent_typing,\n      withinHours: conversation.within_hours ?? this.state.withinHours,\n      errorCode: undefined,\n    });\n  }\n\n  /** İyimser kayıtlar sunucu kimliği taşımaz; imleç yalnız gerçek kimliktir. */\n  private lastServerMessageId(): string | undefined {\n    for (let i = this.state.messages.length - 1; i >= 0; i--) {\n      const message = this.state.messages[i];\n\n      if (message.id && !message.id.startsWith('c_') && message.id !== message.client_id) {\n        return message.id;\n      }\n    }\n\n    return undefined;\n  }\n\n  private markFailed(cid: string, result: SbResult<unknown>): SbResult<unknown> {\n    this.patch({\n      messages: this.state.messages.map((m) =>\n        m.client_id === cid ? { ...m, failed: true } : m\n      ) as Message[],\n      errorCode: result.code,\n    });\n\n    return result;\n  }\n\n  private schedule(): void {\n    if (this.timer) clearTimeout(this.timer);\n    if (this.stopped) return;\n\n    const delay = this.active\n      ? ACTIVE_INTERVAL\n      : IDLE_LADDER[Math.min(this.step, IDLE_LADDER.length - 1)];\n\n    this.timer = setTimeout(() => void this.tick(), delay);\n  }\n\n  private async tick(): Promise<void> {\n    if (this.stopped || this.polling) return;\n\n    // Arka plandaki sekme/uygulama tur atlar: görünmeyen sohbet için ağ\n    // trafiği üretmek pil ve kota harcar.\n    if (!this.visible()) {\n      this.schedule();\n\n      return;\n    }\n\n    this.polling = true;\n\n    try {\n      await this.refresh();\n    } finally {\n      this.polling = false;\n    }\n\n    if (!this.active) this.step++;\n\n    this.schedule();\n  }\n\n  private visible(): boolean {\n    if (this.options.isVisible) return this.options.isVisible();\n\n    try {\n      if (typeof document !== 'undefined' && document.visibilityState) {\n        return document.visibilityState === 'visible';\n      }\n    } catch {\n      /* yok say */\n    }\n\n    return true;\n  }\n\n  private patch(partial: Partial<ChatState>): void {\n    this.state = { ...this.state, ...partial };\n\n    for (const listener of this.listeners) {\n      try {\n        listener(this.state);\n      } catch (error) {\n        // Bir dinleyicinin hatası diğerlerini ve oturumu düşürmemeli.\n        console.warn('[signalbird] dinleyici hatası:', error);\n      }\n    }\n  }\n}\n\n/** Sunucu kaydı, aynı `client_id`'li yerel kopyanın yerine geçer. */\nfunction mergeMessages(existing: Message[], incoming: Message[]): Message[] {\n  if (!incoming.length) return existing;\n\n  const byKey = new Map<string, Message>();\n\n  for (const message of existing) {\n    byKey.set(message.client_id ?? message.id, message);\n  }\n\n  for (const message of incoming) {\n    const key = message.client_id ?? message.id;\n    byKey.delete(key);\n    byKey.set(key, message);\n  }\n\n  return [...byKey.values()].sort((a, b) => (a.created_at ?? '').localeCompare(b.created_at ?? ''));\n}\n"]}