shuttlepro-shared 1.4.3 → 1.4.5

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/models/Call.js DELETED
@@ -1,196 +0,0 @@
1
- const mongoose = require("mongoose");
2
- const { Schema } = mongoose;
3
-
4
- const callSchema = new mongoose.Schema(
5
- {
6
- callId: {
7
- type: String,
8
- required: true,
9
- unique: true,
10
- index: true,
11
- },
12
- callerName: {
13
- type: String,
14
- required: true,
15
- },
16
- callerNumber: {
17
- type: String,
18
- required: true,
19
- index: true,
20
- },
21
- status: {
22
- type: String,
23
- enum: ["pending", "hold", "active", "ended", "disconnected"],
24
- default: "pending",
25
- index: true,
26
- },
27
- queuePosition: {
28
- type: Number,
29
- default: 0,
30
- },
31
- isOnHold: {
32
- type: Boolean,
33
- default: false,
34
- index: true,
35
- },
36
- autoAccepted: {
37
- type: Boolean,
38
- default: false,
39
- },
40
- isHoldConnection: {
41
- type: Boolean,
42
- default: false,
43
- },
44
- agentId: {
45
- type: String,
46
- default: null,
47
- index: true,
48
- },
49
- startTime: {
50
- type: Date,
51
- default: null,
52
- },
53
- endTime: {
54
- type: Date,
55
- default: null,
56
- },
57
- duration: {
58
- type: Number,
59
- default: 0,
60
- },
61
- whatsappSdp: {
62
- type: String,
63
- default: null,
64
- },
65
- browserSdp: {
66
- type: String,
67
- default: null,
68
- },
69
- connectionMetadata: {
70
- browserConnectionState: {
71
- type: String,
72
- default: "new",
73
- },
74
- whatsappConnectionState: {
75
- type: String,
76
- default: "new",
77
- },
78
- lastHeartbeat: {
79
- type: Date,
80
- default: Date.now,
81
- },
82
- },
83
- type: { type: String, default: "inbound" },
84
- callHistory: [
85
- {
86
- action: {
87
- type: String,
88
- enum: [
89
- "created",
90
- "answered",
91
- "held",
92
- "unheld",
93
- "transferred",
94
- "ended",
95
- "disconnected",
96
- "reconnected",
97
- ],
98
- },
99
- timestamp: {
100
- type: Date,
101
- default: Date.now,
102
- },
103
- agentId: String,
104
- details: String,
105
- },
106
- ],
107
- platformTimestamp: {
108
- type: String,
109
- default: "",
110
- },
111
- receiver: {
112
- type: String,
113
- default: "",
114
- },
115
- platformId: {
116
- type: Schema.Types.ObjectId,
117
- ref: "Integration",
118
- default: null,
119
- },
120
- workspaceId: { type: Schema.Types.ObjectId, ref: "Workspace" },
121
- profileId: { type: Schema.Types.ObjectId, ref: "Profile" },
122
- },
123
- {
124
- timestamps: true,
125
- collection: "calls",
126
- }
127
- );
128
-
129
- // Indexes for performance
130
- callSchema.index({ status: 1, createdAt: 1 });
131
- callSchema.index({ agentId: 1, status: 1 });
132
- callSchema.index({ callerNumber: 1, createdAt: -1 });
133
- callSchema.index({ isOnHold: 1, status: 1 });
134
-
135
- // Virtual for call duration calculation
136
- callSchema.virtual("currentDuration").get(function () {
137
- if (this.startTime) {
138
- const endTime = this.endTime || new Date();
139
- return Math.floor((endTime - this.startTime) / 1000);
140
- }
141
- return 0;
142
- });
143
-
144
- // Methods
145
- callSchema.methods.addToHistory = function (
146
- action,
147
- agentId = null,
148
- details = null
149
- ) {
150
- this.callHistory.push({
151
- action,
152
- agentId,
153
- details,
154
- timestamp: new Date(),
155
- });
156
- };
157
-
158
- callSchema.methods.updateHeartbeat = function () {
159
- this.connectionMetadata.lastHeartbeat = new Date();
160
- };
161
-
162
- callSchema.methods.isStale = function (timeoutMinutes = 5) {
163
- const timeout = timeoutMinutes * 60 * 1000; // Convert to milliseconds
164
- return new Date() - this.connectionMetadata.lastHeartbeat > timeout;
165
- };
166
-
167
- // Static methods
168
- callSchema.statics.getActiveCallsForAgent = function (agentId) {
169
- return this.find({
170
- agentId,
171
- status: { $in: ["active", "hold"] },
172
- }).sort({ createdAt: 1 });
173
- };
174
-
175
- callSchema.statics.getHoldQueue = function () {
176
- return this.find({
177
- status: "hold",
178
- agentId: null,
179
- }).sort({ createdAt: 1 });
180
- };
181
-
182
- callSchema.statics.getPendingCalls = function () {
183
- return this.find({
184
- status: "pending",
185
- }).sort({ createdAt: 1 });
186
- };
187
-
188
- callSchema.statics.getStaleConnections = function (timeoutMinutes = 5) {
189
- const timeout = new Date(Date.now() - timeoutMinutes * 60 * 1000);
190
- return this.find({
191
- status: { $in: ["active", "hold", "pending"] },
192
- "connectionMetadata.lastHeartbeat": { $lt: timeout },
193
- });
194
- };
195
-
196
- module.exports = mongoose.model("Call", callSchema);