shuttlepro-shared 1.4.13 → 1.4.15
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
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@@ -35,6 +35,31 @@ class CallRepository {
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}
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}
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async endCall(callId, agentId = null, updateObj = {}, callHistory = {}) {
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try {
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return await Call.findOneAndUpdate(
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{ callId },
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{
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$set: {
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...(updateObj?.status === "ended" ? { endTime: new Date() } : {}),
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...updateObj,
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},
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$push: {
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callHistory: {
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...callHistory,
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timestamp: new Date(),
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agentId,
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},
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},
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},
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{ new: true }
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);
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} catch (error) {
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console.error(`❌ Failed to end call ${callId}:`, error);
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return null;
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}
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}
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async updateCall(callId, updateData) {
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try {
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const allowedFields = [
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@@ -70,6 +95,7 @@ class CallRepository {
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agentId: updateData.agentId || null,
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details:
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updateData.reason || `Status changed to ${updateData.status}`,
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direction: "Agent Initiated",
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},
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};
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}
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@@ -165,46 +191,27 @@ class CallRepository {
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}
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}
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async endCall(callId, agentId = null, updateObj = {}) {
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try {
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return await Call.findOneAndUpdate(
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{ callId },
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{
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$set: {
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status: "ended",
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endTime: new Date(),
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"connectionMetadata.lastHeartbeat": new Date(),
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...updateObj,
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},
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$push: {
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callHistory: {
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timestamp: new Date(),
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action: "ended",
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agentId,
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details: "Call ended",
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},
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},
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},
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{ new: true }
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);
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} catch (error) {
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console.error(`❌ Failed to end call ${callId}:`, error);
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return null;
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}
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}
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-
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/* ----------------- Query Helpers ----------------- */
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async getCallsByWorkspace(workspaceId, filters = {}) {
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199
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return Call.find({ workspaceId, ...filters })
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return Call.find({ workspaceId, ...filters })
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.sort({ createdAt: -1 })
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.lean()
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.exec();
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}
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async getCallsByAgent(agentId, filters = {}) {
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return Call.find({ agentId, ...filters })
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return Call.find({ agentId, ...filters })
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.sort({ createdAt: -1 })
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.lean()
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.exec();
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}
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async getCallsByReceiver(receiver, filters = {}) {
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return Call.find({ receiver, ...filters })
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return Call.find({ receiver, ...filters })
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.sort({ createdAt: -1 })
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.lean()
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.exec();
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}
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async getActiveCalls(workspaceId) {
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@@ -236,8 +243,11 @@ class CallRepository {
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$group: {
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_id: "$agentId",
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totalCalls: { $sum: 1 },
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-
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$sum: { $cond: [{ $eq: ["$status", "
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abandoned: {
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$sum: { $cond: [{ $eq: ["$status", "pending"] }, 1, 0] },
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},
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abandoned: {
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$sum: { $cond: [{ $eq: ["$status", "abandoned"] }, 1, 0] },
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},
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ended: {
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$sum: { $cond: [{ $eq: ["$status", "ended"] }, 1, 0] },
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@@ -248,6 +258,42 @@ class CallRepository {
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]);
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}
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async getAgentStatsByAgentId(workspaceId, agentId, from, to) {
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const result = await Call.aggregate([
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{
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$match: {
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workspaceId,
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agentId,
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createdAt: { $gte: from, $lte: to },
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},
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},
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{
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$group: {
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_id: "$agentId",
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totalCalls: { $sum: 1 },
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pending: {
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$sum: { $cond: [{ $eq: ["$status", "pending"] }, 1, 0] },
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},
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abandoned: {
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$sum: { $cond: [{ $eq: ["$status", "abandoned"] }, 1, 0] },
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},
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ended: {
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$sum: { $cond: [{ $eq: ["$status", "ended"] }, 1, 0] },
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},
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},
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},
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]);
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return (
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result[0] || {
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_id: agentId,
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totalCalls: 0,
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pending: 0,
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abandoned: 0,
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ended: 0,
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}
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);
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}
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// Daily call summary
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async getDailySummary(workspaceId, from, to) {
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return Call.aggregate([
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