shutro-erp 0.3.5 → 0.3.7

package/dist/helpdesk/module.d.ts

@@ -0,0 +1,2960 @@
+export declare const PRIORITIES: {
+    readonly low: 'Low';
+    readonly normal: 'Normal';
+    readonly high: 'High';
+    readonly urgent: 'Urgent';
+};
+/** A priority's rank, for “this priority or higher”. */
+export declare const RANK: Readonly<Record<string, number>>;
+export declare const HelpdeskTeam: import("../server/orm.js").Model<"helpdesk.team", {
+    readonly id: import("../server/orm.js").IdField<"helpdesk.team">;
+    readonly createdAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly createdBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly displayName: import("../server/orm.js").CharField<{
+        required: true;
+        readonly: true;
+        computed: true;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly active: import("../server/orm.js").ActiveField;
+    readonly company: import("../server/orm.js").CompanyField<true>;
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string | Readonly<Record<string, string>>>;
+    readonly members: import("../server/orm.js").Many2manyField<"res.users", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly assignment: import("../server/orm.js").SelectionField<"load" | "manual" | "round_robin", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly open: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }, string>;
+    readonly close: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }, string>;
+    readonly weekend: import("../server/orm.js").SelectionField<"fri" | "fri_sat" | "none" | "sat_sun", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly rating: import("../server/orm.js").ScalarField<"boolean", boolean, boolean, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+}, {} & import("../server/orm.js").TransitionMethods<{
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string | Readonly<Record<string, string>>>;
+    readonly members: import("../server/orm.js").Many2manyField<"res.users", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly assignment: import("../server/orm.js").SelectionField<"load" | "manual" | "round_robin", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly open: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }, string>;
+    readonly close: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }, string>;
+    readonly weekend: import("../server/orm.js").SelectionField<"fri" | "fri_sat" | "none" | "sat_sun", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly rating: import("../server/orm.js").ScalarField<"boolean", boolean, boolean, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+}>>;
+export declare const HelpdeskStage: import("../server/orm.js").Model<"helpdesk.stage", {
+    readonly id: import("../server/orm.js").IdField<"helpdesk.stage">;
+    readonly createdAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly createdBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly displayName: import("../server/orm.js").CharField<{
+        required: true;
+        readonly: true;
+        computed: true;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly active: import("../server/orm.js").ActiveField;
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string | Readonly<Record<string, string>>>;
+    readonly sequence: import("../server/orm.js").ScalarField<"integer", number, number, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly fold: import("../server/orm.js").ScalarField<"boolean", boolean, boolean, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+}, {} & import("../server/orm.js").TransitionMethods<{
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string | Readonly<Record<string, string>>>;
+    readonly sequence: import("../server/orm.js").ScalarField<"integer", number, number, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly fold: import("../server/orm.js").ScalarField<"boolean", boolean, boolean, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+}>>;
+export declare const HelpdeskType: import("../server/orm.js").Model<"helpdesk.type", {
+    readonly id: import("../server/orm.js").IdField<"helpdesk.type">;
+    readonly createdAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly createdBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly displayName: import("../server/orm.js").CharField<{
+        required: true;
+        readonly: true;
+        computed: true;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly active: import("../server/orm.js").ActiveField;
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string | Readonly<Record<string, string>>>;
+}, {} & import("../server/orm.js").TransitionMethods<{
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string | Readonly<Record<string, string>>>;
+}>>;
+export declare const HelpdeskSla: import("../server/orm.js").Model<"helpdesk.sla", {
+    readonly id: import("../server/orm.js").IdField<"helpdesk.sla">;
+    readonly createdAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly createdBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly displayName: import("../server/orm.js").CharField<{
+        required: true;
+        readonly: true;
+        computed: true;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly active: import("../server/orm.js").ActiveField;
+    readonly company: import("../server/orm.js").CompanyField<true>;
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly sequence: import("../server/orm.js").ScalarField<"integer", number, number, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly team: import("../server/orm.js").Many2oneField<"helpdesk.team", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly priority: import("../server/orm.js").SelectionField<"high" | "low" | "normal" | "urgent", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly partner: import("../server/orm.js").Many2oneField<"res.partner", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly firstReplyHours: import("../server/orm.js").DecimalField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly resolveHours: import("../server/orm.js").DecimalField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+}, {} & import("../server/orm.js").TransitionMethods<{
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly sequence: import("../server/orm.js").ScalarField<"integer", number, number, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly team: import("../server/orm.js").Many2oneField<"helpdesk.team", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly priority: import("../server/orm.js").SelectionField<"high" | "low" | "normal" | "urgent", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly partner: import("../server/orm.js").Many2oneField<"res.partner", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly firstReplyHours: import("../server/orm.js").DecimalField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly resolveHours: import("../server/orm.js").DecimalField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+}>>;
+export declare const HelpdeskCanned: import("../server/orm.js").Model<"helpdesk.canned", {
+    readonly id: import("../server/orm.js").IdField<"helpdesk.canned">;
+    readonly createdAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly createdBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly displayName: import("../server/orm.js").CharField<{
+        required: true;
+        readonly: true;
+        computed: true;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly active: import("../server/orm.js").ActiveField;
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string | Readonly<Record<string, string>>>;
+    readonly body: import("../server/orm.js").ScalarField<"text", string, string | Readonly<Record<string, string>>, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+}, {} & import("../server/orm.js").TransitionMethods<{
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string | Readonly<Record<string, string>>>;
+    readonly body: import("../server/orm.js").ScalarField<"text", string, string | Readonly<Record<string, string>>, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+}>>;
+export declare const HelpdeskTicket: import("../server/orm.js").Model<"helpdesk.ticket", {
+    readonly id: import("../server/orm.js").IdField<"helpdesk.ticket">;
+    readonly createdAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly createdBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly displayName: import("../server/orm.js").CharField<{
+        required: true;
+        readonly: true;
+        computed: true;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly company: import("../server/orm.js").CompanyField<true>;
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: true;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: true;
+    }, string>;
+    readonly subject: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly description: import("../server/orm.js").ScalarField<"text", string, string, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly team: import("../server/orm.js").Many2oneField<"helpdesk.team", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly stage: import("../server/orm.js").Many2oneField<"helpdesk.stage", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly type: import("../server/orm.js").Many2oneField<"helpdesk.type", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly partner: import("../server/orm.js").Many2oneField<"res.partner", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly email: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly assignee: import("../server/orm.js").Many2oneField<"res.users", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly priority: import("../server/orm.js").SelectionField<"high" | "low" | "normal" | "urgent", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly sla: import("../server/orm.js").Many2oneField<"helpdesk.sla", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly firstReplyDeadline: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly resolveDeadline: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly firstRepliedAt: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly solvedAt: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly waitingSince: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly pausedMinutes: import("../server/orm.js").ScalarField<"integer", number, number, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly slaStatus: import("../server/orm.js").SelectionField<"at_risk" | "breached" | "met" | "none" | "on_track", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly mergedInto: import("../server/orm.js").Many2oneField<"helpdesk.ticket", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly rating: import("../server/orm.js").ScalarField<"integer", number, number, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly ratingComment: import("../server/orm.js").ScalarField<"text", string, string, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly ratingToken: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly state: import("../server/orm.js").StateField<"closed" | "merged" | "open" | "solved" | "waiting", {
+        readonly wait: {
+            readonly from: readonly ["open"];
+            readonly to: "waiting";
+            readonly after: (records: never) => unknown;
+        };
+        readonly resume: {
+            readonly from: readonly ["waiting"];
+            readonly to: "open";
+            readonly after: (records: never) => unknown;
+        };
+        readonly solve: {
+            readonly from: readonly ["open", "waiting"];
+            readonly to: "solved";
+            readonly after: (records: never) => unknown;
+        };
+        readonly reopen: {
+            readonly from: readonly ["solved"];
+            readonly to: "open";
+        };
+        readonly close: {
+            readonly from: readonly ["solved"];
+            readonly to: "closed";
+        };
+        readonly merge: {
+            readonly from: readonly ["open", "waiting"];
+            readonly to: "merged";
+        };
+    }, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: true;
+        sequence: false;
+    }>;
+}, {} & import("../server/orm.js").TransitionMethods<{
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: true;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: true;
+    }, string>;
+    readonly subject: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly description: import("../server/orm.js").ScalarField<"text", string, string, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly team: import("../server/orm.js").Many2oneField<"helpdesk.team", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly stage: import("../server/orm.js").Many2oneField<"helpdesk.stage", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly type: import("../server/orm.js").Many2oneField<"helpdesk.type", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly partner: import("../server/orm.js").Many2oneField<"res.partner", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly email: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly assignee: import("../server/orm.js").Many2oneField<"res.users", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly priority: import("../server/orm.js").SelectionField<"high" | "low" | "normal" | "urgent", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly sla: import("../server/orm.js").Many2oneField<"helpdesk.sla", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly firstReplyDeadline: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly resolveDeadline: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly firstRepliedAt: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly solvedAt: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly waitingSince: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly pausedMinutes: import("../server/orm.js").ScalarField<"integer", number, number, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly slaStatus: import("../server/orm.js").SelectionField<"at_risk" | "breached" | "met" | "none" | "on_track", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly mergedInto: import("../server/orm.js").Many2oneField<"helpdesk.ticket", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly rating: import("../server/orm.js").ScalarField<"integer", number, number, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly ratingComment: import("../server/orm.js").ScalarField<"text", string, string, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly ratingToken: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly state: import("../server/orm.js").StateField<"closed" | "merged" | "open" | "solved" | "waiting", {
+        readonly wait: {
+            readonly from: readonly ["open"];
+            readonly to: "waiting";
+            readonly after: (records: never) => unknown;
+        };
+        readonly resume: {
+            readonly from: readonly ["waiting"];
+            readonly to: "open";
+            readonly after: (records: never) => unknown;
+        };
+        readonly solve: {
+            readonly from: readonly ["open", "waiting"];
+            readonly to: "solved";
+            readonly after: (records: never) => unknown;
+        };
+        readonly reopen: {
+            readonly from: readonly ["solved"];
+            readonly to: "open";
+        };
+        readonly close: {
+            readonly from: readonly ["solved"];
+            readonly to: "closed";
+        };
+        readonly merge: {
+            readonly from: readonly ["open", "waiting"];
+            readonly to: "merged";
+        };
+    }, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: true;
+        sequence: false;
+    }>;
+}>>;
+export declare const helpdeskShutro: import("../server/orm.js").Module<readonly [import("../server/orm.js").Model<"helpdesk.team", {
+    readonly id: import("../server/orm.js").IdField<"helpdesk.team">;
+    readonly createdAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly createdBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly displayName: import("../server/orm.js").CharField<{
+        required: true;
+        readonly: true;
+        computed: true;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly active: import("../server/orm.js").ActiveField;
+    readonly company: import("../server/orm.js").CompanyField<true>;
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string | Readonly<Record<string, string>>>;
+    readonly members: import("../server/orm.js").Many2manyField<"res.users", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly assignment: import("../server/orm.js").SelectionField<"load" | "manual" | "round_robin", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly open: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }, string>;
+    readonly close: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }, string>;
+    readonly weekend: import("../server/orm.js").SelectionField<"fri" | "fri_sat" | "none" | "sat_sun", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly rating: import("../server/orm.js").ScalarField<"boolean", boolean, boolean, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+}, {} & import("../server/orm.js").TransitionMethods<{
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string | Readonly<Record<string, string>>>;
+    readonly members: import("../server/orm.js").Many2manyField<"res.users", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly assignment: import("../server/orm.js").SelectionField<"load" | "manual" | "round_robin", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly open: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }, string>;
+    readonly close: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }, string>;
+    readonly weekend: import("../server/orm.js").SelectionField<"fri" | "fri_sat" | "none" | "sat_sun", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly rating: import("../server/orm.js").ScalarField<"boolean", boolean, boolean, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+}>>, import("../server/orm.js").Model<"helpdesk.stage", {
+    readonly id: import("../server/orm.js").IdField<"helpdesk.stage">;
+    readonly createdAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly createdBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly displayName: import("../server/orm.js").CharField<{
+        required: true;
+        readonly: true;
+        computed: true;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly active: import("../server/orm.js").ActiveField;
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string | Readonly<Record<string, string>>>;
+    readonly sequence: import("../server/orm.js").ScalarField<"integer", number, number, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly fold: import("../server/orm.js").ScalarField<"boolean", boolean, boolean, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+}, {} & import("../server/orm.js").TransitionMethods<{
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string | Readonly<Record<string, string>>>;
+    readonly sequence: import("../server/orm.js").ScalarField<"integer", number, number, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly fold: import("../server/orm.js").ScalarField<"boolean", boolean, boolean, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+}>>, import("../server/orm.js").Model<"helpdesk.type", {
+    readonly id: import("../server/orm.js").IdField<"helpdesk.type">;
+    readonly createdAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly createdBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly displayName: import("../server/orm.js").CharField<{
+        required: true;
+        readonly: true;
+        computed: true;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly active: import("../server/orm.js").ActiveField;
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string | Readonly<Record<string, string>>>;
+}, {} & import("../server/orm.js").TransitionMethods<{
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string | Readonly<Record<string, string>>>;
+}>>, import("../server/orm.js").Model<"helpdesk.sla", {
+    readonly id: import("../server/orm.js").IdField<"helpdesk.sla">;
+    readonly createdAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly createdBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly displayName: import("../server/orm.js").CharField<{
+        required: true;
+        readonly: true;
+        computed: true;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly active: import("../server/orm.js").ActiveField;
+    readonly company: import("../server/orm.js").CompanyField<true>;
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly sequence: import("../server/orm.js").ScalarField<"integer", number, number, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly team: import("../server/orm.js").Many2oneField<"helpdesk.team", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly priority: import("../server/orm.js").SelectionField<"high" | "low" | "normal" | "urgent", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly partner: import("../server/orm.js").Many2oneField<"res.partner", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly firstReplyHours: import("../server/orm.js").DecimalField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly resolveHours: import("../server/orm.js").DecimalField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+}, {} & import("../server/orm.js").TransitionMethods<{
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly sequence: import("../server/orm.js").ScalarField<"integer", number, number, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly team: import("../server/orm.js").Many2oneField<"helpdesk.team", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly priority: import("../server/orm.js").SelectionField<"high" | "low" | "normal" | "urgent", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly partner: import("../server/orm.js").Many2oneField<"res.partner", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly firstReplyHours: import("../server/orm.js").DecimalField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly resolveHours: import("../server/orm.js").DecimalField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+}>>, import("../server/orm.js").Model<"helpdesk.canned", {
+    readonly id: import("../server/orm.js").IdField<"helpdesk.canned">;
+    readonly createdAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly createdBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly displayName: import("../server/orm.js").CharField<{
+        required: true;
+        readonly: true;
+        computed: true;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly active: import("../server/orm.js").ActiveField;
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string | Readonly<Record<string, string>>>;
+    readonly body: import("../server/orm.js").ScalarField<"text", string, string | Readonly<Record<string, string>>, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+}, {} & import("../server/orm.js").TransitionMethods<{
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string | Readonly<Record<string, string>>>;
+    readonly body: import("../server/orm.js").ScalarField<"text", string, string | Readonly<Record<string, string>>, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+}>>, import("../server/orm.js").Model<"helpdesk.ticket", {
+    readonly id: import("../server/orm.js").IdField<"helpdesk.ticket">;
+    readonly createdAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly createdBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly displayName: import("../server/orm.js").CharField<{
+        required: true;
+        readonly: true;
+        computed: true;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly company: import("../server/orm.js").CompanyField<true>;
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: true;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: true;
+    }, string>;
+    readonly subject: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly description: import("../server/orm.js").ScalarField<"text", string, string, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly team: import("../server/orm.js").Many2oneField<"helpdesk.team", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly stage: import("../server/orm.js").Many2oneField<"helpdesk.stage", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly type: import("../server/orm.js").Many2oneField<"helpdesk.type", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly partner: import("../server/orm.js").Many2oneField<"res.partner", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly email: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly assignee: import("../server/orm.js").Many2oneField<"res.users", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly priority: import("../server/orm.js").SelectionField<"high" | "low" | "normal" | "urgent", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly sla: import("../server/orm.js").Many2oneField<"helpdesk.sla", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly firstReplyDeadline: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly resolveDeadline: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly firstRepliedAt: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly solvedAt: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly waitingSince: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly pausedMinutes: import("../server/orm.js").ScalarField<"integer", number, number, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly slaStatus: import("../server/orm.js").SelectionField<"at_risk" | "breached" | "met" | "none" | "on_track", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly mergedInto: import("../server/orm.js").Many2oneField<"helpdesk.ticket", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly rating: import("../server/orm.js").ScalarField<"integer", number, number, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly ratingComment: import("../server/orm.js").ScalarField<"text", string, string, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly ratingToken: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly state: import("../server/orm.js").StateField<"closed" | "merged" | "open" | "solved" | "waiting", {
+        readonly wait: {
+            readonly from: readonly ["open"];
+            readonly to: "waiting";
+            readonly after: (records: never) => unknown;
+        };
+        readonly resume: {
+            readonly from: readonly ["waiting"];
+            readonly to: "open";
+            readonly after: (records: never) => unknown;
+        };
+        readonly solve: {
+            readonly from: readonly ["open", "waiting"];
+            readonly to: "solved";
+            readonly after: (records: never) => unknown;
+        };
+        readonly reopen: {
+            readonly from: readonly ["solved"];
+            readonly to: "open";
+        };
+        readonly close: {
+            readonly from: readonly ["solved"];
+            readonly to: "closed";
+        };
+        readonly merge: {
+            readonly from: readonly ["open", "waiting"];
+            readonly to: "merged";
+        };
+    }, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: true;
+        sequence: false;
+    }>;
+}, {} & import("../server/orm.js").TransitionMethods<{
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: true;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: true;
+    }, string>;
+    readonly subject: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly description: import("../server/orm.js").ScalarField<"text", string, string, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly team: import("../server/orm.js").Many2oneField<"helpdesk.team", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly stage: import("../server/orm.js").Many2oneField<"helpdesk.stage", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly type: import("../server/orm.js").Many2oneField<"helpdesk.type", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly partner: import("../server/orm.js").Many2oneField<"res.partner", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly email: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly assignee: import("../server/orm.js").Many2oneField<"res.users", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly priority: import("../server/orm.js").SelectionField<"high" | "low" | "normal" | "urgent", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly sla: import("../server/orm.js").Many2oneField<"helpdesk.sla", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly firstReplyDeadline: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly resolveDeadline: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly firstRepliedAt: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly solvedAt: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly waitingSince: import("../server/orm.js").ScalarField<"datetime", Date, Date, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly pausedMinutes: import("../server/orm.js").ScalarField<"integer", number, number, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly slaStatus: import("../server/orm.js").SelectionField<"at_risk" | "breached" | "met" | "none" | "on_track", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly mergedInto: import("../server/orm.js").Many2oneField<"helpdesk.ticket", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly rating: import("../server/orm.js").ScalarField<"integer", number, number, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly ratingComment: import("../server/orm.js").ScalarField<"text", string, string, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly ratingToken: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly state: import("../server/orm.js").StateField<"closed" | "merged" | "open" | "solved" | "waiting", {
+        readonly wait: {
+            readonly from: readonly ["open"];
+            readonly to: "waiting";
+            readonly after: (records: never) => unknown;
+        };
+        readonly resume: {
+            readonly from: readonly ["waiting"];
+            readonly to: "open";
+            readonly after: (records: never) => unknown;
+        };
+        readonly solve: {
+            readonly from: readonly ["open", "waiting"];
+            readonly to: "solved";
+            readonly after: (records: never) => unknown;
+        };
+        readonly reopen: {
+            readonly from: readonly ["solved"];
+            readonly to: "open";
+        };
+        readonly close: {
+            readonly from: readonly ["solved"];
+            readonly to: "closed";
+        };
+        readonly merge: {
+            readonly from: readonly ["open", "waiting"];
+            readonly to: "merged";
+        };
+    }, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: true;
+        sequence: false;
+    }>;
+}>>], readonly [import("../server/orm.js").Module<readonly [import("../server/orm.js").Model<"res.partner.tag", {
+    readonly id: import("../server/orm.js").IdField<"res.partner.tag">;
+    readonly createdAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly createdBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly displayName: import("../server/orm.js").CharField<{
+        required: true;
+        readonly: true;
+        computed: true;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+}, {} & import("../server/orm.js").TransitionMethods<{
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+}>>, import("../server/orm.js").Model<"res.partner", {
+    readonly id: import("../server/orm.js").IdField<"res.partner">;
+    readonly createdAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedAt: import("../server/orm.js").ScalarField<'datetime', Date, Date, {
+        required: true;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly createdBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly updatedBy: import("../server/orm.js").Many2oneField<'res.users', {
+        required: false;
+        readonly: true;
+        computed: false;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly displayName: import("../server/orm.js").CharField<{
+        required: true;
+        readonly: true;
+        computed: true;
+        inverse: false;
+        hasDefault: false;
+        sequence: false;
+    }>;
+    readonly active: import("../server/orm.js").ActiveField;
+    readonly company: import("../server/orm.js").CompanyField<false>;
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly image: import("../server/orm.js").Many2oneField<"storage.attachment", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly tags: import("../server/orm.js").Many2manyField<"res.partner.tag", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly latitude: import("../server/orm.js").DecimalField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly longitude: import("../server/orm.js").DecimalField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly isCompany: import("../server/orm.js").ScalarField<"boolean", boolean, boolean, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly parent: import("../server/orm.js").Many2oneField<"res.partner", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly contacts: import("../server/orm.js").One2manyField<"res.partner", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly email: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly lang: import("../server/orm.js").SelectionField<"bn" | "en", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly phone: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly mobile: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly website: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly street: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly city: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly zip: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly country: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly state: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly taxId: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly isCustomer: import("../server/orm.js").ScalarField<"boolean", boolean, boolean, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly isVendor: import("../server/orm.js").ScalarField<"boolean", boolean, boolean, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly currency: import("../server/orm.js").Many2oneField<"res.currency", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly notes: import("../server/orm.js").ScalarField<"text", string, string, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+}, {} & import("../server/orm.js").TransitionMethods<{
+    readonly name: import("../server/orm.js").CharField<{
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly image: import("../server/orm.js").Many2oneField<"storage.attachment", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly tags: import("../server/orm.js").Many2manyField<"res.partner.tag", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly latitude: import("../server/orm.js").DecimalField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly longitude: import("../server/orm.js").DecimalField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly isCompany: import("../server/orm.js").ScalarField<"boolean", boolean, boolean, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly parent: import("../server/orm.js").Many2oneField<"res.partner", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly contacts: import("../server/orm.js").One2manyField<"res.partner", {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly email: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly lang: import("../server/orm.js").SelectionField<"bn" | "en", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly phone: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly mobile: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly website: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly street: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly city: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly zip: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly country: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly state: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly taxId: import("../server/orm.js").CharField<{
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }, string>;
+    readonly isCustomer: import("../server/orm.js").ScalarField<"boolean", boolean, boolean, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly isVendor: import("../server/orm.js").ScalarField<"boolean", boolean, boolean, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly currency: import("../server/orm.js").Many2oneField<"res.currency", {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+    readonly notes: import("../server/orm.js").ScalarField<"text", string, string, {
+        readonly required: false;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: false;
+        readonly readonly: false;
+    }>;
+}>>], readonly [import("../server/orm.js").Module<readonly import("../server/orm.js").AnyModel[], readonly import("../server/orm.js").ModuleBase[], readonly import("../server/orm.js").AnyExtension[]>, import("../server/orm.js").Module<readonly import("../server/orm.js").AnyModel[], readonly import("../server/orm.js").ModuleBase[], readonly import("../server/orm.js").AnyExtension[]>], readonly [import("../server/orm.js").Extension<"res.company", {
+    readonly contactTaxIdRequired: import("../server/orm.js").ScalarField<"boolean", boolean, boolean, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+    readonly contactUniqueEmail: import("../server/orm.js").ScalarField<"boolean", boolean, boolean, {
+        readonly required: true;
+        readonly computed: false;
+        readonly inverse: false;
+        readonly sequence: false;
+        readonly computeName: undefined;
+        readonly store: true;
+        readonly hasDefault: true;
+        readonly readonly: false;
+    }>;
+}, Record<never, never>>]>, import("../server/orm.js").Module<readonly import("../server/orm.js").AnyModel[], readonly import("../server/orm.js").ModuleBase[], readonly import("../server/orm.js").AnyExtension[]>], readonly []>;