samva 0.2.0 → 0.4.0

package/dist/effect/conversations.d.ts

@@ -1,9 +1,9 @@
 export declare const list: ((input?: {
-    readonly contactId?: string | null | undefined;
-    readonly channel?: string | null | undefined;
+    readonly page?: string | null | undefined;
     readonly limit?: string | null | undefined;
     readonly status?: string | null | undefined;
-    readonly page?: string | null | undefined;
+    readonly channel?: string | null | undefined;
+    readonly contactId?: string | null | undefined;
     readonly startDate?: string | null | undefined;
     readonly endDate?: string | null | undefined;
 } | undefined) => import("effect/Effect").Effect<{
@@ -14,16 +14,16 @@ export declare const list: ((input?: {
         readonly description: string | null;
         readonly externalId: string | null;
         readonly parentConversationId: (string & import("effect/Brand").Brand<"ConversationId">) | null;
-        readonly channels: readonly ("sms" | "whatsapp" | "email")[];
-        readonly primaryChannel: "sms" | "whatsapp" | "email";
-        readonly status: "archived" | "active" | "waiting" | "resolved" | "escalated";
+        readonly channels: readonly "email"[];
+        readonly primaryChannel: "email";
+        readonly status: "active" | "archived" | "escalated" | "resolved" | "waiting";
         readonly statusReason: string | null;
         readonly priority: number;
-        readonly urgency: "low" | "medium" | "high" | "critical";
-        readonly complexity: "simple" | "moderate" | "complex";
+        readonly urgency: "critical" | "high" | "low" | "medium";
+        readonly complexity: "complex" | "moderate" | "simple";
         readonly metadata: {
-            readonly tags?: readonly string[] | null;
             readonly source?: string | null;
+            readonly tags?: readonly string[] | null;
             readonly customFields?: {
                 readonly [x: string]: import("./generated").JsonValue;
             } | null;
@@ -32,14 +32,14 @@ export declare const list: ((input?: {
             readonly allActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
             readonly activeActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
             readonly actorHistory: readonly {
-                readonly actorType: "system" | "user" | "contact" | "sender_identity" | "agent";
-                readonly role: "initiator" | "responder" | "observer";
                 readonly actorId: string & import("effect/Brand").Brand<"ActorId">;
+                readonly actorType: "agent" | "contact" | "sender_identity" | "system" | "user";
                 readonly joinedAt: string;
-                readonly reason?: string | null;
                 readonly leftAt?: string | null;
+                readonly role: "initiator" | "observer" | "responder";
                 readonly addedBy?: (string & import("effect/Brand").Brand<"ActorId">) | null;
                 readonly removedBy?: (string & import("effect/Brand").Brand<"ActorId">) | null;
+                readonly reason?: string | null;
             }[];
             readonly primaryActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
         };
@@ -81,7 +81,7 @@ export declare const list: ((input?: {
         readonly resolvedAt: string | null;
         readonly archivedAt: string | null;
         readonly resolvedBy: (string & import("effect/Brand").Brand<"ActorId">) | null;
-        readonly resolutionType: "escalated" | "automated" | "human_assisted" | "abandoned" | "timeout" | null;
+        readonly resolutionType: "abandoned" | "automated" | "escalated" | "human_assisted" | "timeout" | null;
         readonly resolutionNotes: string | null;
         readonly createdAt: string;
         readonly updatedAt: string;
@@ -93,13 +93,13 @@ export declare const list: ((input?: {
         readonly total: number;
         readonly totalPages: number;
     };
-}, import("effect/SchemaError").SchemaError | import("./generated").ForbiddenError | import("./generated").InternalError | import("./generated").UnauthorizedError | import("effect/unstable/http/HttpClientError").HttpClientError, import("./client").Service>) & {
+}, import("./generated").ForbiddenError | import("effect/unstable/http/HttpClientError").HttpClientError | import("./generated").InternalError | import("effect/Schema").SchemaError | import("./generated").UnauthorizedError, import("./client").Service>) & {
     readonly pages: (input?: {
-        readonly contactId?: string | null | undefined;
-        readonly channel?: string | null | undefined;
+        readonly page?: string | null | undefined;
         readonly limit?: string | null | undefined;
         readonly status?: string | null | undefined;
-        readonly page?: string | null | undefined;
+        readonly channel?: string | null | undefined;
+        readonly contactId?: string | null | undefined;
         readonly startDate?: string | null | undefined;
         readonly endDate?: string | null | undefined;
     } | undefined) => import("effect/Stream").Stream<{
@@ -110,16 +110,16 @@ export declare const list: ((input?: {
             readonly description: string | null;
             readonly externalId: string | null;
             readonly parentConversationId: (string & import("effect/Brand").Brand<"ConversationId">) | null;
-            readonly channels: readonly ("sms" | "whatsapp" | "email")[];
-            readonly primaryChannel: "sms" | "whatsapp" | "email";
-            readonly status: "archived" | "active" | "waiting" | "resolved" | "escalated";
+            readonly channels: readonly "email"[];
+            readonly primaryChannel: "email";
+            readonly status: "active" | "archived" | "escalated" | "resolved" | "waiting";
             readonly statusReason: string | null;
             readonly priority: number;
-            readonly urgency: "low" | "medium" | "high" | "critical";
-            readonly complexity: "simple" | "moderate" | "complex";
+            readonly urgency: "critical" | "high" | "low" | "medium";
+            readonly complexity: "complex" | "moderate" | "simple";
             readonly metadata: {
-                readonly tags?: readonly string[] | null;
                 readonly source?: string | null;
+                readonly tags?: readonly string[] | null;
                 readonly customFields?: {
                     readonly [x: string]: import("./generated").JsonValue;
                 } | null;
@@ -128,14 +128,14 @@ export declare const list: ((input?: {
                 readonly allActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
                 readonly activeActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
                 readonly actorHistory: readonly {
-                    readonly actorType: "system" | "user" | "contact" | "sender_identity" | "agent";
-                    readonly role: "initiator" | "responder" | "observer";
                     readonly actorId: string & import("effect/Brand").Brand<"ActorId">;
+                    readonly actorType: "agent" | "contact" | "sender_identity" | "system" | "user";
                     readonly joinedAt: string;
-                    readonly reason?: string | null;
                     readonly leftAt?: string | null;
+                    readonly role: "initiator" | "observer" | "responder";
                     readonly addedBy?: (string & import("effect/Brand").Brand<"ActorId">) | null;
                     readonly removedBy?: (string & import("effect/Brand").Brand<"ActorId">) | null;
+                    readonly reason?: string | null;
                 }[];
                 readonly primaryActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
             };
@@ -177,7 +177,7 @@ export declare const list: ((input?: {
             readonly resolvedAt: string | null;
             readonly archivedAt: string | null;
             readonly resolvedBy: (string & import("effect/Brand").Brand<"ActorId">) | null;
-            readonly resolutionType: "escalated" | "automated" | "human_assisted" | "abandoned" | "timeout" | null;
+            readonly resolutionType: "abandoned" | "automated" | "escalated" | "human_assisted" | "timeout" | null;
             readonly resolutionNotes: string | null;
             readonly createdAt: string;
             readonly updatedAt: string;
@@ -189,13 +189,13 @@ export declare const list: ((input?: {
             readonly total: number;
             readonly totalPages: number;
         };
-    }, import("effect/SchemaError").SchemaError | import("./generated").ForbiddenError | import("./generated").InternalError | import("./generated").UnauthorizedError | import("effect/unstable/http/HttpClientError").HttpClientError, import("./client").Service>;
+    }, import("./generated").ForbiddenError | import("effect/unstable/http/HttpClientError").HttpClientError | import("./generated").InternalError | import("effect/Schema").SchemaError | import("./generated").UnauthorizedError, import("./client").Service>;
     readonly items: (input?: {
-        readonly contactId?: string | null | undefined;
-        readonly channel?: string | null | undefined;
+        readonly page?: string | null | undefined;
         readonly limit?: string | null | undefined;
         readonly status?: string | null | undefined;
-        readonly page?: string | null | undefined;
+        readonly channel?: string | null | undefined;
+        readonly contactId?: string | null | undefined;
         readonly startDate?: string | null | undefined;
         readonly endDate?: string | null | undefined;
     } | undefined) => import("effect/Stream").Stream<{
@@ -205,16 +205,16 @@ export declare const list: ((input?: {
         readonly description: string | null;
         readonly externalId: string | null;
         readonly parentConversationId: (string & import("effect/Brand").Brand<"ConversationId">) | null;
-        readonly channels: readonly ("sms" | "whatsapp" | "email")[];
-        readonly primaryChannel: "sms" | "whatsapp" | "email";
-        readonly status: "archived" | "active" | "waiting" | "resolved" | "escalated";
+        readonly channels: readonly "email"[];
+        readonly primaryChannel: "email";
+        readonly status: "active" | "archived" | "escalated" | "resolved" | "waiting";
         readonly statusReason: string | null;
         readonly priority: number;
-        readonly urgency: "low" | "medium" | "high" | "critical";
-        readonly complexity: "simple" | "moderate" | "complex";
+        readonly urgency: "critical" | "high" | "low" | "medium";
+        readonly complexity: "complex" | "moderate" | "simple";
         readonly metadata: {
-            readonly tags?: readonly string[] | null;
             readonly source?: string | null;
+            readonly tags?: readonly string[] | null;
             readonly customFields?: {
                 readonly [x: string]: import("./generated").JsonValue;
             } | null;
@@ -223,14 +223,14 @@ export declare const list: ((input?: {
             readonly allActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
             readonly activeActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
             readonly actorHistory: readonly {
-                readonly actorType: "system" | "user" | "contact" | "sender_identity" | "agent";
-                readonly role: "initiator" | "responder" | "observer";
                 readonly actorId: string & import("effect/Brand").Brand<"ActorId">;
+                readonly actorType: "agent" | "contact" | "sender_identity" | "system" | "user";
                 readonly joinedAt: string;
-                readonly reason?: string | null;
                 readonly leftAt?: string | null;
+                readonly role: "initiator" | "observer" | "responder";
                 readonly addedBy?: (string & import("effect/Brand").Brand<"ActorId">) | null;
                 readonly removedBy?: (string & import("effect/Brand").Brand<"ActorId">) | null;
+                readonly reason?: string | null;
             }[];
             readonly primaryActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
         };
@@ -272,72 +272,68 @@ export declare const list: ((input?: {
         readonly resolvedAt: string | null;
         readonly archivedAt: string | null;
         readonly resolvedBy: (string & import("effect/Brand").Brand<"ActorId">) | null;
-        readonly resolutionType: "escalated" | "automated" | "human_assisted" | "abandoned" | "timeout" | null;
+        readonly resolutionType: "abandoned" | "automated" | "escalated" | "human_assisted" | "timeout" | null;
         readonly resolutionNotes: string | null;
         readonly createdAt: string;
         readonly updatedAt: string;
         readonly createdBy: (string & import("effect/Brand").Brand<"ActorId">) | null;
-    }, import("effect/SchemaError").SchemaError | import("./generated").ForbiddenError | import("./generated").InternalError | import("./generated").UnauthorizedError | import("effect/unstable/http/HttpClientError").HttpClientError, import("./client").Service>;
+    }, import("./generated").ForbiddenError | import("effect/unstable/http/HttpClientError").HttpClientError | import("./generated").InternalError | import("effect/Schema").SchemaError | import("./generated").UnauthorizedError, import("./client").Service>;
 };
 export declare const create: (input: {
+    readonly title?: string | null | undefined;
+    readonly description?: string | null | undefined;
+    readonly externalId?: string | null | undefined;
+    readonly parentConversationId?: string | null | undefined;
     readonly channels: readonly string[];
     readonly primaryChannel: string;
+    readonly status?: string | null | undefined;
+    readonly statusReason?: string | null | undefined;
     readonly priority?: number | null | undefined;
+    readonly urgency?: string | null | undefined;
+    readonly complexity?: string | null | undefined;
     readonly metadata?: {
-        readonly tags?: readonly string[] | null | undefined;
         readonly source?: string | null | undefined;
+        readonly tags?: readonly string[] | null | undefined;
         readonly customFields?: {
             readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | {
                 readonly [x: string]: string | number | boolean | /*elided*/ any | /*elided*/ any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null | undefined;
         } | null | undefined;
     } | null | undefined;
-    readonly description?: string | null | undefined;
-    readonly status?: string | null | undefined;
-    readonly tags?: readonly string[] | null | undefined;
-    readonly categories?: readonly string[] | null | undefined;
-    readonly externalId?: string | null | undefined;
-    readonly isTest?: boolean | null | undefined;
-    readonly isInternal?: boolean | null | undefined;
-    readonly title?: string | null | undefined;
-    readonly parentConversationId?: string | null | undefined;
-    readonly statusReason?: string | null | undefined;
-    readonly urgency?: string | null | undefined;
-    readonly complexity?: string | null | undefined;
     readonly actorTracking?: {
         readonly allActorIds: readonly string[];
         readonly activeActorIds: readonly string[];
         readonly actorHistory: readonly {
-            readonly actorType: string;
-            readonly role: string;
             readonly actorId: string;
+            readonly actorType: string;
             readonly joinedAt: string;
-            readonly reason?: string | null | undefined;
             readonly leftAt?: string | null | undefined;
+            readonly role: string;
             readonly addedBy?: string | null | undefined;
             readonly removedBy?: string | null | undefined;
+            readonly reason?: string | null | undefined;
         }[];
         readonly primaryActorIds: readonly string[];
     } | null | undefined;
@@ -353,58 +349,58 @@ export declare const create: (input: {
     } | null | undefined;
     readonly context?: {
         readonly customerData?: {
-            readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | {
-                readonly [x: string]: string | number | boolean | /*elided*/ any | /*elided*/ any | null | undefined;
+            readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | any | {
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null | undefined;
         } | null | undefined;
         readonly previousConversations?: readonly string[] | null | undefined;
         readonly sessionVariables?: {
-            readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | {
-                readonly [x: string]: string | number | boolean | /*elided*/ any | /*elided*/ any | null | undefined;
+            readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | any | {
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null | undefined;
         } | null | undefined;
         readonly workflowState?: {
@@ -412,34 +408,38 @@ export declare const create: (input: {
             readonly completedSteps?: readonly string[] | null | undefined;
             readonly pendingSteps?: readonly string[] | null | undefined;
             readonly workflowData?: {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | {
-                    readonly [x: string]: string | number | boolean | /*elided*/ any | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | any | {
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null | undefined;
             } | null | undefined;
         } | null | undefined;
     } | null | undefined;
+    readonly tags?: readonly string[] | null | undefined;
+    readonly categories?: readonly string[] | null | undefined;
+    readonly isTest?: boolean | null | undefined;
+    readonly isInternal?: boolean | null | undefined;
     readonly isPrivate?: boolean | null | undefined;
 }) => import("effect/Effect").Effect<{
     readonly id: string & import("effect/Brand").Brand<"ConversationId">;
@@ -448,16 +448,16 @@ export declare const create: (input: {
     readonly description: string | null;
     readonly externalId: string | null;
     readonly parentConversationId: (string & import("effect/Brand").Brand<"ConversationId">) | null;
-    readonly channels: readonly ("sms" | "whatsapp" | "email")[];
-    readonly primaryChannel: "sms" | "whatsapp" | "email";
-    readonly status: "archived" | "active" | "waiting" | "resolved" | "escalated";
+    readonly channels: readonly "email"[];
+    readonly primaryChannel: "email";
+    readonly status: "active" | "archived" | "escalated" | "resolved" | "waiting";
     readonly statusReason: string | null;
     readonly priority: number;
-    readonly urgency: "low" | "medium" | "high" | "critical";
-    readonly complexity: "simple" | "moderate" | "complex";
+    readonly urgency: "critical" | "high" | "low" | "medium";
+    readonly complexity: "complex" | "moderate" | "simple";
     readonly metadata: {
-        readonly tags?: readonly string[] | null;
         readonly source?: string | null;
+        readonly tags?: readonly string[] | null;
         readonly customFields?: {
             readonly [x: string]: import("./generated").JsonValue;
         } | null;
@@ -466,14 +466,14 @@ export declare const create: (input: {
         readonly allActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
         readonly activeActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
         readonly actorHistory: readonly {
-            readonly actorType: "system" | "user" | "contact" | "sender_identity" | "agent";
-            readonly role: "initiator" | "responder" | "observer";
             readonly actorId: string & import("effect/Brand").Brand<"ActorId">;
+            readonly actorType: "agent" | "contact" | "sender_identity" | "system" | "user";
             readonly joinedAt: string;
-            readonly reason?: string | null;
             readonly leftAt?: string | null;
+            readonly role: "initiator" | "observer" | "responder";
             readonly addedBy?: (string & import("effect/Brand").Brand<"ActorId">) | null;
             readonly removedBy?: (string & import("effect/Brand").Brand<"ActorId">) | null;
+            readonly reason?: string | null;
         }[];
         readonly primaryActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
     };
@@ -515,12 +515,12 @@ export declare const create: (input: {
     readonly resolvedAt: string | null;
     readonly archivedAt: string | null;
     readonly resolvedBy: (string & import("effect/Brand").Brand<"ActorId">) | null;
-    readonly resolutionType: "escalated" | "automated" | "human_assisted" | "abandoned" | "timeout" | null;
+    readonly resolutionType: "abandoned" | "automated" | "escalated" | "human_assisted" | "timeout" | null;
     readonly resolutionNotes: string | null;
     readonly createdAt: string;
     readonly updatedAt: string;
     readonly createdBy: (string & import("effect/Brand").Brand<"ActorId">) | null;
-}, import("effect/SchemaError").SchemaError | import("./generated").ForbiddenError | import("./generated").InternalError | import("./generated").UnauthorizedError | import("./generated").ValidationError | import("effect/unstable/http/HttpClientError").HttpClientError, import("./client").Service>;
+}, import("./generated").ForbiddenError | import("effect/unstable/http/HttpClientError").HttpClientError | import("./generated").InternalError | import("effect/Schema").SchemaError | import("./generated").UnauthorizedError | import("./generated").ValidationError, import("./client").Service>;
 export declare const getById: (input: {
     readonly id: string;
 }) => import("effect/Effect").Effect<{
@@ -530,16 +530,16 @@ export declare const getById: (input: {
     readonly description: string | null;
     readonly externalId: string | null;
     readonly parentConversationId: (string & import("effect/Brand").Brand<"ConversationId">) | null;
-    readonly channels: readonly ("sms" | "whatsapp" | "email")[];
-    readonly primaryChannel: "sms" | "whatsapp" | "email";
-    readonly status: "archived" | "active" | "waiting" | "resolved" | "escalated";
+    readonly channels: readonly "email"[];
+    readonly primaryChannel: "email";
+    readonly status: "active" | "archived" | "escalated" | "resolved" | "waiting";
     readonly statusReason: string | null;
     readonly priority: number;
-    readonly urgency: "low" | "medium" | "high" | "critical";
-    readonly complexity: "simple" | "moderate" | "complex";
+    readonly urgency: "critical" | "high" | "low" | "medium";
+    readonly complexity: "complex" | "moderate" | "simple";
     readonly metadata: {
-        readonly tags?: readonly string[] | null;
         readonly source?: string | null;
+        readonly tags?: readonly string[] | null;
         readonly customFields?: {
             readonly [x: string]: import("./generated").JsonValue;
         } | null;
@@ -548,14 +548,14 @@ export declare const getById: (input: {
         readonly allActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
         readonly activeActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
         readonly actorHistory: readonly {
-            readonly actorType: "system" | "user" | "contact" | "sender_identity" | "agent";
-            readonly role: "initiator" | "responder" | "observer";
             readonly actorId: string & import("effect/Brand").Brand<"ActorId">;
+            readonly actorType: "agent" | "contact" | "sender_identity" | "system" | "user";
             readonly joinedAt: string;
-            readonly reason?: string | null;
             readonly leftAt?: string | null;
+            readonly role: "initiator" | "observer" | "responder";
             readonly addedBy?: (string & import("effect/Brand").Brand<"ActorId">) | null;
             readonly removedBy?: (string & import("effect/Brand").Brand<"ActorId">) | null;
+            readonly reason?: string | null;
         }[];
         readonly primaryActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
     };
@@ -597,31 +597,31 @@ export declare const getById: (input: {
     readonly resolvedAt: string | null;
     readonly archivedAt: string | null;
     readonly resolvedBy: (string & import("effect/Brand").Brand<"ActorId">) | null;
-    readonly resolutionType: "escalated" | "automated" | "human_assisted" | "abandoned" | "timeout" | null;
+    readonly resolutionType: "abandoned" | "automated" | "escalated" | "human_assisted" | "timeout" | null;
     readonly resolutionNotes: string | null;
     readonly createdAt: string;
     readonly updatedAt: string;
     readonly createdBy: (string & import("effect/Brand").Brand<"ActorId">) | null;
     readonly participants: readonly {
         readonly actorId: string & import("effect/Brand").Brand<"ActorId">;
-        readonly actorType: "system" | "user" | "contact" | "sender_identity" | "agent";
+        readonly actorType: "agent" | "contact" | "sender_identity" | "system" | "user";
         readonly contact: {
             readonly id: string;
             readonly name: string;
             readonly displayName: string | null;
             readonly type: string;
             readonly identities: readonly {
-                readonly channel: "sms" | "whatsapp" | "email";
+                readonly channel: "email";
                 readonly identifier: string;
                 readonly verified: boolean;
             }[];
         };
     }[];
-}, import("effect/SchemaError").SchemaError | import("./generated").ForbiddenError | import("./generated").InternalError | import("./generated").ResourceNotFoundError | import("./generated").UnauthorizedError | import("effect/unstable/http/HttpClientError").HttpClientError, import("./client").Service>;
+}, import("./generated").ForbiddenError | import("effect/unstable/http/HttpClientError").HttpClientError | import("./generated").InternalError | import("./generated").ResourceNotFoundError | import("effect/Schema").SchemaError | import("./generated").UnauthorizedError, import("./client").Service>;
 export declare const listMessages: ((input: {
     readonly id: string;
-    readonly limit?: string | null | undefined;
     readonly page?: string | null | undefined;
+    readonly limit?: string | null | undefined;
 }) => import("effect/Effect").Effect<{
     readonly items: readonly {
         readonly id: string;
@@ -632,13 +632,13 @@ export declare const listMessages: ((input: {
         readonly actorMetadata: {
             readonly [x: string]: import("./generated").JsonValue;
         } | null;
-        readonly channel: "sms" | "whatsapp" | "email";
-        readonly direction: "outbound" | "inbound";
+        readonly channel: "email";
+        readonly direction: "inbound" | "outbound";
         readonly content: import("./generated").JsonValue;
         readonly metadata: {
             readonly [x: string]: import("./generated").JsonValue;
         } | null;
-        readonly status: "pending" | "scheduled" | "queued" | "processing" | "sent" | "delivered" | "read" | "failed" | "bounced" | "complained";
+        readonly status: "bounced" | "complained" | "delivered" | "failed" | "pending" | "processing" | "queued" | "read" | "scheduled" | "sent";
         readonly scheduledAt: string | null;
         readonly tags: readonly string[];
         readonly categories: readonly string[];
@@ -660,7 +660,7 @@ export declare const listMessages: ((input: {
             readonly displayName: string | null;
             readonly type: string;
             readonly identities: readonly {
-                readonly channel: "sms" | "whatsapp" | "email";
+                readonly channel: "email";
                 readonly identifier: string;
                 readonly verified: boolean;
             }[];
@@ -671,7 +671,7 @@ export declare const listMessages: ((input: {
             readonly displayName: string | null;
             readonly type: string;
             readonly identities: readonly {
-                readonly channel: "sms" | "whatsapp" | "email";
+                readonly channel: "email";
                 readonly identifier: string;
                 readonly verified: boolean;
             }[];
@@ -682,9 +682,9 @@ export declare const listMessages: ((input: {
             readonly actorId: string | null;
             readonly contactId: string | null;
             readonly identityId: string | null;
-            readonly kind: "to" | "cc" | "bcc";
+            readonly kind: "bcc" | "cc" | "to";
             readonly address: string;
-            readonly status: "pending" | "scheduled" | "queued" | "processing" | "sent" | "delivered" | "read" | "failed" | "bounced" | "complained";
+            readonly status: "bounced" | "complained" | "delivered" | "failed" | "pending" | "processing" | "queued" | "read" | "scheduled" | "sent";
             readonly createdAt: string;
             readonly updatedAt: string;
             readonly contact: {
@@ -693,7 +693,7 @@ export declare const listMessages: ((input: {
                 readonly displayName: string | null;
                 readonly type: string;
                 readonly identities: readonly {
-                    readonly channel: "sms" | "whatsapp" | "email";
+                    readonly channel: "email";
                     readonly identifier: string;
                     readonly verified: boolean;
                 }[];
@@ -703,8 +703,8 @@ export declare const listMessages: ((input: {
             readonly id: string;
             readonly messageId: string;
             readonly recipientId: string | null;
-            readonly channel: "sms" | "whatsapp" | "email";
-            readonly status: "pending" | "scheduled" | "queued" | "processing" | "sent" | "delivered" | "read" | "failed" | "bounced" | "complained";
+            readonly channel: "email";
+            readonly status: "bounced" | "complained" | "delivered" | "failed" | "pending" | "processing" | "queued" | "read" | "scheduled" | "sent";
             readonly attemptCount: number;
             readonly maxAttempts: number;
             readonly queuedAt: string | null;
@@ -751,7 +751,7 @@ export declare const listMessages: ((input: {
             readonly spfVerdict: string | null;
             readonly dmarcVerdict: string | null;
             readonly isAutoReply: boolean;
-            readonly autoReplyReason: "out-of-office" | "auto-response" | "delivery-status" | "read-receipt" | null;
+            readonly autoReplyReason: "auto-response" | "delivery-status" | "out-of-office" | "read-receipt" | null;
             readonly priority: string | null;
             readonly parsingErrors: readonly string[] | null;
             readonly parsingDuration: number | null;
@@ -760,50 +760,6 @@ export declare const listMessages: ((input: {
             readonly createdAt: string;
             readonly updatedAt: string;
         }[];
-        readonly smsDeliveryDetails: readonly {
-            readonly deliveryId: string;
-            readonly fromNumber: string;
-            readonly toNumber: string;
-            readonly segmentCount: number;
-            readonly encoding: string;
-            readonly dltTemplateId: string | null;
-            readonly dltEntityId: string | null;
-            readonly dltContentId: string | null;
-            readonly carrier: string | null;
-            readonly numSegmentsReported: number | null;
-            readonly createdAt: string;
-            readonly updatedAt: string;
-        }[];
-        readonly whatsappDeliveryDetails: readonly {
-            readonly deliveryId: string;
-            readonly fromNumber: string;
-            readonly toNumber: string;
-            readonly messageType: "text" | "image" | "video" | "audio" | "document" | "location" | "contacts" | "template" | "interactive" | "sticker" | "reaction" | "order" | "button" | "system" | "unsupported";
-            readonly templateName: string | null;
-            readonly templateLanguage: string | null;
-            readonly templateCategory: string | null;
-            readonly templateParams: {
-                readonly [x: string]: import("./generated").JsonValue;
-            } | null;
-            readonly mediaUrl: string | null;
-            readonly mediaType: string | null;
-            readonly mediaS3Key: string | null;
-            readonly interactiveType: string | null;
-            readonly contextMessageId: string | null;
-            readonly conversationType: "marketing" | "utility" | "authentication" | "service" | null;
-            readonly serviceWindowId: string | null;
-            readonly freeEntryPointId: string | null;
-            readonly isBillable: boolean;
-            readonly pricing: {
-                readonly messageCost: string;
-                readonly reason: string;
-                readonly sentInServiceWindow: boolean;
-                readonly sentInFreeEntryPoint: boolean;
-            } | null;
-            readonly recipientId: string | null;
-            readonly createdAt: string;
-            readonly updatedAt: string;
-        }[];
     }[];
     readonly pagination: {
         readonly page: number;
@@ -811,11 +767,11 @@ export declare const listMessages: ((input: {
         readonly total: number;
         readonly totalPages: number;
     };
-}, import("effect/SchemaError").SchemaError | import("./generated").ForbiddenError | import("./generated").InternalError | import("./generated").ResourceNotFoundError | import("./generated").UnauthorizedError | import("effect/unstable/http/HttpClientError").HttpClientError, import("./client").Service>) & {
+}, import("./generated").ForbiddenError | import("effect/unstable/http/HttpClientError").HttpClientError | import("./generated").InternalError | import("./generated").ResourceNotFoundError | import("effect/Schema").SchemaError | import("./generated").UnauthorizedError, import("./client").Service>) & {
     readonly pages: (input: {
         readonly id: string;
-        readonly limit?: string | null | undefined;
         readonly page?: string | null | undefined;
+        readonly limit?: string | null | undefined;
     }) => import("effect/Stream").Stream<{
         readonly items: readonly {
             readonly id: string;
@@ -826,13 +782,13 @@ export declare const listMessages: ((input: {
             readonly actorMetadata: {
                 readonly [x: string]: import("./generated").JsonValue;
             } | null;
-            readonly channel: "sms" | "whatsapp" | "email";
-            readonly direction: "outbound" | "inbound";
+            readonly channel: "email";
+            readonly direction: "inbound" | "outbound";
             readonly content: import("./generated").JsonValue;
             readonly metadata: {
                 readonly [x: string]: import("./generated").JsonValue;
             } | null;
-            readonly status: "pending" | "scheduled" | "queued" | "processing" | "sent" | "delivered" | "read" | "failed" | "bounced" | "complained";
+            readonly status: "bounced" | "complained" | "delivered" | "failed" | "pending" | "processing" | "queued" | "read" | "scheduled" | "sent";
             readonly scheduledAt: string | null;
             readonly tags: readonly string[];
             readonly categories: readonly string[];
@@ -854,7 +810,7 @@ export declare const listMessages: ((input: {
                 readonly displayName: string | null;
                 readonly type: string;
                 readonly identities: readonly {
-                    readonly channel: "sms" | "whatsapp" | "email";
+                    readonly channel: "email";
                     readonly identifier: string;
                     readonly verified: boolean;
                 }[];
@@ -865,7 +821,7 @@ export declare const listMessages: ((input: {
                 readonly displayName: string | null;
                 readonly type: string;
                 readonly identities: readonly {
-                    readonly channel: "sms" | "whatsapp" | "email";
+                    readonly channel: "email";
                     readonly identifier: string;
                     readonly verified: boolean;
                 }[];
@@ -876,9 +832,9 @@ export declare const listMessages: ((input: {
                 readonly actorId: string | null;
                 readonly contactId: string | null;
                 readonly identityId: string | null;
-                readonly kind: "to" | "cc" | "bcc";
+                readonly kind: "bcc" | "cc" | "to";
                 readonly address: string;
-                readonly status: "pending" | "scheduled" | "queued" | "processing" | "sent" | "delivered" | "read" | "failed" | "bounced" | "complained";
+                readonly status: "bounced" | "complained" | "delivered" | "failed" | "pending" | "processing" | "queued" | "read" | "scheduled" | "sent";
                 readonly createdAt: string;
                 readonly updatedAt: string;
                 readonly contact: {
@@ -887,7 +843,7 @@ export declare const listMessages: ((input: {
                     readonly displayName: string | null;
                     readonly type: string;
                     readonly identities: readonly {
-                        readonly channel: "sms" | "whatsapp" | "email";
+                        readonly channel: "email";
                         readonly identifier: string;
                         readonly verified: boolean;
                     }[];
@@ -897,8 +853,8 @@ export declare const listMessages: ((input: {
                 readonly id: string;
                 readonly messageId: string;
                 readonly recipientId: string | null;
-                readonly channel: "sms" | "whatsapp" | "email";
-                readonly status: "pending" | "scheduled" | "queued" | "processing" | "sent" | "delivered" | "read" | "failed" | "bounced" | "complained";
+                readonly channel: "email";
+                readonly status: "bounced" | "complained" | "delivered" | "failed" | "pending" | "processing" | "queued" | "read" | "scheduled" | "sent";
                 readonly attemptCount: number;
                 readonly maxAttempts: number;
                 readonly queuedAt: string | null;
@@ -945,7 +901,7 @@ export declare const listMessages: ((input: {
                 readonly spfVerdict: string | null;
                 readonly dmarcVerdict: string | null;
                 readonly isAutoReply: boolean;
-                readonly autoReplyReason: "out-of-office" | "auto-response" | "delivery-status" | "read-receipt" | null;
+                readonly autoReplyReason: "auto-response" | "delivery-status" | "out-of-office" | "read-receipt" | null;
                 readonly priority: string | null;
                 readonly parsingErrors: readonly string[] | null;
                 readonly parsingDuration: number | null;
@@ -954,50 +910,6 @@ export declare const listMessages: ((input: {
                 readonly createdAt: string;
                 readonly updatedAt: string;
             }[];
-            readonly smsDeliveryDetails: readonly {
-                readonly deliveryId: string;
-                readonly fromNumber: string;
-                readonly toNumber: string;
-                readonly segmentCount: number;
-                readonly encoding: string;
-                readonly dltTemplateId: string | null;
-                readonly dltEntityId: string | null;
-                readonly dltContentId: string | null;
-                readonly carrier: string | null;
-                readonly numSegmentsReported: number | null;
-                readonly createdAt: string;
-                readonly updatedAt: string;
-            }[];
-            readonly whatsappDeliveryDetails: readonly {
-                readonly deliveryId: string;
-                readonly fromNumber: string;
-                readonly toNumber: string;
-                readonly messageType: "text" | "image" | "video" | "audio" | "document" | "location" | "contacts" | "template" | "interactive" | "sticker" | "reaction" | "order" | "button" | "system" | "unsupported";
-                readonly templateName: string | null;
-                readonly templateLanguage: string | null;
-                readonly templateCategory: string | null;
-                readonly templateParams: {
-                    readonly [x: string]: import("./generated").JsonValue;
-                } | null;
-                readonly mediaUrl: string | null;
-                readonly mediaType: string | null;
-                readonly mediaS3Key: string | null;
-                readonly interactiveType: string | null;
-                readonly contextMessageId: string | null;
-                readonly conversationType: "marketing" | "utility" | "authentication" | "service" | null;
-                readonly serviceWindowId: string | null;
-                readonly freeEntryPointId: string | null;
-                readonly isBillable: boolean;
-                readonly pricing: {
-                    readonly messageCost: string;
-                    readonly reason: string;
-                    readonly sentInServiceWindow: boolean;
-                    readonly sentInFreeEntryPoint: boolean;
-                } | null;
-                readonly recipientId: string | null;
-                readonly createdAt: string;
-                readonly updatedAt: string;
-            }[];
         }[];
         readonly pagination: {
             readonly page: number;
@@ -1005,11 +917,11 @@ export declare const listMessages: ((input: {
             readonly total: number;
             readonly totalPages: number;
         };
-    }, import("effect/SchemaError").SchemaError | import("./generated").ForbiddenError | import("./generated").InternalError | import("./generated").ResourceNotFoundError | import("./generated").UnauthorizedError | import("effect/unstable/http/HttpClientError").HttpClientError, import("./client").Service>;
+    }, import("./generated").ForbiddenError | import("effect/unstable/http/HttpClientError").HttpClientError | import("./generated").InternalError | import("./generated").ResourceNotFoundError | import("effect/Schema").SchemaError | import("./generated").UnauthorizedError, import("./client").Service>;
     readonly items: (input: {
         readonly id: string;
-        readonly limit?: string | null | undefined;
         readonly page?: string | null | undefined;
+        readonly limit?: string | null | undefined;
     }) => import("effect/Stream").Stream<{
         readonly id: string;
         readonly organizationId: string;
@@ -1019,13 +931,13 @@ export declare const listMessages: ((input: {
         readonly actorMetadata: {
             readonly [x: string]: import("./generated").JsonValue;
         } | null;
-        readonly channel: "sms" | "whatsapp" | "email";
-        readonly direction: "outbound" | "inbound";
+        readonly channel: "email";
+        readonly direction: "inbound" | "outbound";
         readonly content: import("./generated").JsonValue;
         readonly metadata: {
             readonly [x: string]: import("./generated").JsonValue;
         } | null;
-        readonly status: "pending" | "scheduled" | "queued" | "processing" | "sent" | "delivered" | "read" | "failed" | "bounced" | "complained";
+        readonly status: "bounced" | "complained" | "delivered" | "failed" | "pending" | "processing" | "queued" | "read" | "scheduled" | "sent";
         readonly scheduledAt: string | null;
         readonly tags: readonly string[];
         readonly categories: readonly string[];
@@ -1047,7 +959,7 @@ export declare const listMessages: ((input: {
             readonly displayName: string | null;
             readonly type: string;
             readonly identities: readonly {
-                readonly channel: "sms" | "whatsapp" | "email";
+                readonly channel: "email";
                 readonly identifier: string;
                 readonly verified: boolean;
             }[];
@@ -1058,7 +970,7 @@ export declare const listMessages: ((input: {
             readonly displayName: string | null;
             readonly type: string;
             readonly identities: readonly {
-                readonly channel: "sms" | "whatsapp" | "email";
+                readonly channel: "email";
                 readonly identifier: string;
                 readonly verified: boolean;
             }[];
@@ -1069,9 +981,9 @@ export declare const listMessages: ((input: {
             readonly actorId: string | null;
             readonly contactId: string | null;
             readonly identityId: string | null;
-            readonly kind: "to" | "cc" | "bcc";
+            readonly kind: "bcc" | "cc" | "to";
             readonly address: string;
-            readonly status: "pending" | "scheduled" | "queued" | "processing" | "sent" | "delivered" | "read" | "failed" | "bounced" | "complained";
+            readonly status: "bounced" | "complained" | "delivered" | "failed" | "pending" | "processing" | "queued" | "read" | "scheduled" | "sent";
             readonly createdAt: string;
             readonly updatedAt: string;
             readonly contact: {
@@ -1080,7 +992,7 @@ export declare const listMessages: ((input: {
                 readonly displayName: string | null;
                 readonly type: string;
                 readonly identities: readonly {
-                    readonly channel: "sms" | "whatsapp" | "email";
+                    readonly channel: "email";
                     readonly identifier: string;
                     readonly verified: boolean;
                 }[];
@@ -1090,8 +1002,8 @@ export declare const listMessages: ((input: {
             readonly id: string;
             readonly messageId: string;
             readonly recipientId: string | null;
-            readonly channel: "sms" | "whatsapp" | "email";
-            readonly status: "pending" | "scheduled" | "queued" | "processing" | "sent" | "delivered" | "read" | "failed" | "bounced" | "complained";
+            readonly channel: "email";
+            readonly status: "bounced" | "complained" | "delivered" | "failed" | "pending" | "processing" | "queued" | "read" | "scheduled" | "sent";
             readonly attemptCount: number;
             readonly maxAttempts: number;
             readonly queuedAt: string | null;
@@ -1138,7 +1050,7 @@ export declare const listMessages: ((input: {
             readonly spfVerdict: string | null;
             readonly dmarcVerdict: string | null;
             readonly isAutoReply: boolean;
-            readonly autoReplyReason: "out-of-office" | "auto-response" | "delivery-status" | "read-receipt" | null;
+            readonly autoReplyReason: "auto-response" | "delivery-status" | "out-of-office" | "read-receipt" | null;
             readonly priority: string | null;
             readonly parsingErrors: readonly string[] | null;
             readonly parsingDuration: number | null;
@@ -1147,179 +1059,74 @@ export declare const listMessages: ((input: {
             readonly createdAt: string;
             readonly updatedAt: string;
         }[];
-        readonly smsDeliveryDetails: readonly {
-            readonly deliveryId: string;
-            readonly fromNumber: string;
-            readonly toNumber: string;
-            readonly segmentCount: number;
-            readonly encoding: string;
-            readonly dltTemplateId: string | null;
-            readonly dltEntityId: string | null;
-            readonly dltContentId: string | null;
-            readonly carrier: string | null;
-            readonly numSegmentsReported: number | null;
-            readonly createdAt: string;
-            readonly updatedAt: string;
-        }[];
-        readonly whatsappDeliveryDetails: readonly {
-            readonly deliveryId: string;
-            readonly fromNumber: string;
-            readonly toNumber: string;
-            readonly messageType: "text" | "image" | "video" | "audio" | "document" | "location" | "contacts" | "template" | "interactive" | "sticker" | "reaction" | "order" | "button" | "system" | "unsupported";
-            readonly templateName: string | null;
-            readonly templateLanguage: string | null;
-            readonly templateCategory: string | null;
-            readonly templateParams: {
-                readonly [x: string]: import("./generated").JsonValue;
-            } | null;
-            readonly mediaUrl: string | null;
-            readonly mediaType: string | null;
-            readonly mediaS3Key: string | null;
-            readonly interactiveType: string | null;
-            readonly contextMessageId: string | null;
-            readonly conversationType: "marketing" | "utility" | "authentication" | "service" | null;
-            readonly serviceWindowId: string | null;
-            readonly freeEntryPointId: string | null;
-            readonly isBillable: boolean;
-            readonly pricing: {
-                readonly messageCost: string;
-                readonly reason: string;
-                readonly sentInServiceWindow: boolean;
-                readonly sentInFreeEntryPoint: boolean;
-            } | null;
-            readonly recipientId: string | null;
-            readonly createdAt: string;
-            readonly updatedAt: string;
-        }[];
-    }, import("effect/SchemaError").SchemaError | import("./generated").ForbiddenError | import("./generated").InternalError | import("./generated").ResourceNotFoundError | import("./generated").UnauthorizedError | import("effect/unstable/http/HttpClientError").HttpClientError, import("./client").Service>;
+    }, import("./generated").ForbiddenError | import("effect/unstable/http/HttpClientError").HttpClientError | import("./generated").InternalError | import("./generated").ResourceNotFoundError | import("effect/Schema").SchemaError | import("./generated").UnauthorizedError, import("./client").Service>;
 };
 export declare const update: (input: {
     readonly id: string;
-    readonly priority?: number | null | undefined;
-    readonly metadata?: {
-        readonly tags?: readonly string[] | null | undefined;
-        readonly source?: string | null | undefined;
-        readonly customFields?: {
-            readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | {
-                readonly [x: string]: string | number | boolean | /*elided*/ any | /*elided*/ any | null | undefined;
-            } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
-            } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
-            } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
-            } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
-            } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
-            } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
-            } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
-            } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
-            } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
-            } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
-            } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
-            } | null | undefined;
-        } | null | undefined;
-    } | null | undefined;
+    readonly title?: string | null | undefined;
     readonly description?: string | null | undefined;
-    readonly channels?: readonly string[] | null | undefined;
-    readonly status?: string | null | undefined;
-    readonly tags?: readonly string[] | null | undefined;
-    readonly categories?: readonly string[] | null | undefined;
     readonly externalId?: string | null | undefined;
-    readonly isTest?: boolean | null | undefined;
-    readonly isInternal?: boolean | null | undefined;
-    readonly title?: string | null | undefined;
     readonly parentConversationId?: string | null | undefined;
     readonly primaryChannel?: string | null | undefined;
+    readonly status?: string | null | undefined;
     readonly statusReason?: string | null | undefined;
+    readonly priority?: number | null | undefined;
     readonly urgency?: string | null | undefined;
     readonly complexity?: string | null | undefined;
-    readonly actorTracking?: {
-        readonly allActorIds: readonly string[];
-        readonly activeActorIds: readonly string[];
-        readonly actorHistory: readonly {
-            readonly actorType: string;
-            readonly role: string;
-            readonly actorId: string;
-            readonly joinedAt: string;
-            readonly reason?: string | null | undefined;
-            readonly leftAt?: string | null | undefined;
-            readonly addedBy?: string | null | undefined;
-            readonly removedBy?: string | null | undefined;
-        }[];
-        readonly primaryActorIds: readonly string[];
-    } | null | undefined;
-    readonly metrics?: {
-        readonly messageCount: number;
-        readonly messagesFromHuman: number;
-        readonly totalActors: number;
-        readonly contactCount: number;
-        readonly channelSwitches: number;
-        readonly channelDistribution: {
-            readonly [x: string]: number | undefined;
-        };
-    } | null | undefined;
     readonly context?: {
         readonly customerData?: {
             readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | {
                 readonly [x: string]: string | number | boolean | /*elided*/ any | /*elided*/ any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null | undefined;
         } | null | undefined;
         readonly previousConversations?: readonly string[] | null | undefined;
         readonly sessionVariables?: {
-            readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | {
-                readonly [x: string]: string | number | boolean | /*elided*/ any | /*elided*/ any | null | undefined;
+            readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | any | {
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null)[] | {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
             } | null | undefined;
         } | null | undefined;
         readonly workflowState?: {
@@ -1327,34 +1134,95 @@ export declare const update: (input: {
             readonly completedSteps?: readonly string[] | null | undefined;
             readonly pendingSteps?: readonly string[] | null | undefined;
             readonly workflowData?: {
-                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | {
-                    readonly [x: string]: string | number | boolean | /*elided*/ any | /*elided*/ any | null | undefined;
+                readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | any | {
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null)[] | {
-                    readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | /*elided*/ any | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null)[] | /*elided*/ any | null | undefined;
+                    readonly [x: string]: string | number | boolean | any | any | null | undefined;
                 } | null | undefined;
             } | null | undefined;
         } | null | undefined;
     } | null | undefined;
+    readonly metadata?: {
+        readonly source?: string | null | undefined;
+        readonly tags?: readonly string[] | null | undefined;
+        readonly customFields?: {
+            readonly [x: string]: string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | readonly (string | number | boolean | any | {
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
+            } | null)[] | {
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
+            } | null)[] | {
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
+            } | null)[] | {
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
+            } | null)[] | {
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
+            } | null)[] | {
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
+            } | null)[] | {
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
+            } | null)[] | {
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
+            } | null)[] | {
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
+            } | null)[] | {
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
+            } | null)[] | {
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
+            } | null)[] | {
+                readonly [x: string]: string | number | boolean | any | any | null | undefined;
+            } | null | undefined;
+        } | null | undefined;
+    } | null | undefined;
+    readonly metrics?: {
+        readonly messageCount: number;
+        readonly messagesFromHuman: number;
+        readonly totalActors: number;
+        readonly contactCount: number;
+        readonly channelSwitches: number;
+        readonly channelDistribution: {
+            readonly [x: string]: number | undefined;
+        };
+    } | null | undefined;
+    readonly actorTracking?: {
+        readonly allActorIds: readonly string[];
+        readonly activeActorIds: readonly string[];
+        readonly actorHistory: readonly {
+            readonly actorId: string;
+            readonly actorType: string;
+            readonly joinedAt: string;
+            readonly leftAt?: string | null | undefined;
+            readonly role: string;
+            readonly addedBy?: string | null | undefined;
+            readonly removedBy?: string | null | undefined;
+            readonly reason?: string | null | undefined;
+        }[];
+        readonly primaryActorIds: readonly string[];
+    } | null | undefined;
+    readonly channels?: readonly string[] | null | undefined;
+    readonly tags?: readonly string[] | null | undefined;
+    readonly categories?: readonly string[] | null | undefined;
+    readonly isTest?: boolean | null | undefined;
+    readonly isInternal?: boolean | null | undefined;
     readonly isPrivate?: boolean | null | undefined;
 }) => import("effect/Effect").Effect<{
     readonly id: string & import("effect/Brand").Brand<"ConversationId">;
@@ -1363,16 +1231,16 @@ export declare const update: (input: {
     readonly description: string | null;
     readonly externalId: string | null;
     readonly parentConversationId: (string & import("effect/Brand").Brand<"ConversationId">) | null;
-    readonly channels: readonly ("sms" | "whatsapp" | "email")[];
-    readonly primaryChannel: "sms" | "whatsapp" | "email";
-    readonly status: "archived" | "active" | "waiting" | "resolved" | "escalated";
+    readonly channels: readonly "email"[];
+    readonly primaryChannel: "email";
+    readonly status: "active" | "archived" | "escalated" | "resolved" | "waiting";
     readonly statusReason: string | null;
     readonly priority: number;
-    readonly urgency: "low" | "medium" | "high" | "critical";
-    readonly complexity: "simple" | "moderate" | "complex";
+    readonly urgency: "critical" | "high" | "low" | "medium";
+    readonly complexity: "complex" | "moderate" | "simple";
     readonly metadata: {
-        readonly tags?: readonly string[] | null;
         readonly source?: string | null;
+        readonly tags?: readonly string[] | null;
         readonly customFields?: {
             readonly [x: string]: import("./generated").JsonValue;
         } | null;
@@ -1381,14 +1249,14 @@ export declare const update: (input: {
         readonly allActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
         readonly activeActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
         readonly actorHistory: readonly {
-            readonly actorType: "system" | "user" | "contact" | "sender_identity" | "agent";
-            readonly role: "initiator" | "responder" | "observer";
             readonly actorId: string & import("effect/Brand").Brand<"ActorId">;
+            readonly actorType: "agent" | "contact" | "sender_identity" | "system" | "user";
             readonly joinedAt: string;
-            readonly reason?: string | null;
             readonly leftAt?: string | null;
+            readonly role: "initiator" | "observer" | "responder";
             readonly addedBy?: (string & import("effect/Brand").Brand<"ActorId">) | null;
             readonly removedBy?: (string & import("effect/Brand").Brand<"ActorId">) | null;
+            readonly reason?: string | null;
         }[];
         readonly primaryActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
     };
@@ -1430,12 +1298,12 @@ export declare const update: (input: {
     readonly resolvedAt: string | null;
     readonly archivedAt: string | null;
     readonly resolvedBy: (string & import("effect/Brand").Brand<"ActorId">) | null;
-    readonly resolutionType: "escalated" | "automated" | "human_assisted" | "abandoned" | "timeout" | null;
+    readonly resolutionType: "abandoned" | "automated" | "escalated" | "human_assisted" | "timeout" | null;
     readonly resolutionNotes: string | null;
     readonly createdAt: string;
     readonly updatedAt: string;
     readonly createdBy: (string & import("effect/Brand").Brand<"ActorId">) | null;
-}, import("effect/SchemaError").SchemaError | import("./generated").ForbiddenError | import("./generated").InternalError | import("./generated").ResourceNotFoundError | import("./generated").UnauthorizedError | import("./generated").ValidationError | import("effect/unstable/http/HttpClientError").HttpClientError, import("./client").Service>;
+}, import("./generated").ForbiddenError | import("effect/unstable/http/HttpClientError").HttpClientError | import("./generated").InternalError | import("./generated").ResourceNotFoundError | import("effect/Schema").SchemaError | import("./generated").UnauthorizedError | import("./generated").ValidationError, import("./client").Service>;
 export declare const addContacts: (input: {
     readonly id: string;
     readonly contactIds: readonly string[];
@@ -1446,16 +1314,16 @@ export declare const addContacts: (input: {
     readonly description: string | null;
     readonly externalId: string | null;
     readonly parentConversationId: (string & import("effect/Brand").Brand<"ConversationId">) | null;
-    readonly channels: readonly ("sms" | "whatsapp" | "email")[];
-    readonly primaryChannel: "sms" | "whatsapp" | "email";
-    readonly status: "archived" | "active" | "waiting" | "resolved" | "escalated";
+    readonly channels: readonly "email"[];
+    readonly primaryChannel: "email";
+    readonly status: "active" | "archived" | "escalated" | "resolved" | "waiting";
     readonly statusReason: string | null;
     readonly priority: number;
-    readonly urgency: "low" | "medium" | "high" | "critical";
-    readonly complexity: "simple" | "moderate" | "complex";
+    readonly urgency: "critical" | "high" | "low" | "medium";
+    readonly complexity: "complex" | "moderate" | "simple";
     readonly metadata: {
-        readonly tags?: readonly string[] | null;
         readonly source?: string | null;
+        readonly tags?: readonly string[] | null;
         readonly customFields?: {
             readonly [x: string]: import("./generated").JsonValue;
         } | null;
@@ -1464,14 +1332,14 @@ export declare const addContacts: (input: {
         readonly allActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
         readonly activeActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
         readonly actorHistory: readonly {
-            readonly actorType: "system" | "user" | "contact" | "sender_identity" | "agent";
-            readonly role: "initiator" | "responder" | "observer";
             readonly actorId: string & import("effect/Brand").Brand<"ActorId">;
+            readonly actorType: "agent" | "contact" | "sender_identity" | "system" | "user";
             readonly joinedAt: string;
-            readonly reason?: string | null;
             readonly leftAt?: string | null;
+            readonly role: "initiator" | "observer" | "responder";
             readonly addedBy?: (string & import("effect/Brand").Brand<"ActorId">) | null;
             readonly removedBy?: (string & import("effect/Brand").Brand<"ActorId">) | null;
+            readonly reason?: string | null;
         }[];
         readonly primaryActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
     };
@@ -1513,12 +1381,12 @@ export declare const addContacts: (input: {
     readonly resolvedAt: string | null;
     readonly archivedAt: string | null;
     readonly resolvedBy: (string & import("effect/Brand").Brand<"ActorId">) | null;
-    readonly resolutionType: "escalated" | "automated" | "human_assisted" | "abandoned" | "timeout" | null;
+    readonly resolutionType: "abandoned" | "automated" | "escalated" | "human_assisted" | "timeout" | null;
     readonly resolutionNotes: string | null;
     readonly createdAt: string;
     readonly updatedAt: string;
     readonly createdBy: (string & import("effect/Brand").Brand<"ActorId">) | null;
-}, import("effect/SchemaError").SchemaError | import("./generated").ForbiddenError | import("./generated").InternalError | import("./generated").ResourceNotFoundError | import("./generated").UnauthorizedError | import("./generated").ValidationError | import("effect/unstable/http/HttpClientError").HttpClientError, import("./client").Service>;
+}, import("./generated").ForbiddenError | import("effect/unstable/http/HttpClientError").HttpClientError | import("./generated").InternalError | import("./generated").ResourceNotFoundError | import("effect/Schema").SchemaError | import("./generated").UnauthorizedError | import("./generated").ValidationError, import("./client").Service>;
 export declare const removeContacts: (input: {
     readonly id: string;
     readonly contactIds: readonly string[];
@@ -1529,16 +1397,16 @@ export declare const removeContacts: (input: {
     readonly description: string | null;
     readonly externalId: string | null;
     readonly parentConversationId: (string & import("effect/Brand").Brand<"ConversationId">) | null;
-    readonly channels: readonly ("sms" | "whatsapp" | "email")[];
-    readonly primaryChannel: "sms" | "whatsapp" | "email";
-    readonly status: "archived" | "active" | "waiting" | "resolved" | "escalated";
+    readonly channels: readonly "email"[];
+    readonly primaryChannel: "email";
+    readonly status: "active" | "archived" | "escalated" | "resolved" | "waiting";
     readonly statusReason: string | null;
     readonly priority: number;
-    readonly urgency: "low" | "medium" | "high" | "critical";
-    readonly complexity: "simple" | "moderate" | "complex";
+    readonly urgency: "critical" | "high" | "low" | "medium";
+    readonly complexity: "complex" | "moderate" | "simple";
     readonly metadata: {
-        readonly tags?: readonly string[] | null;
         readonly source?: string | null;
+        readonly tags?: readonly string[] | null;
         readonly customFields?: {
             readonly [x: string]: import("./generated").JsonValue;
         } | null;
@@ -1547,14 +1415,14 @@ export declare const removeContacts: (input: {
         readonly allActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
         readonly activeActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
         readonly actorHistory: readonly {
-            readonly actorType: "system" | "user" | "contact" | "sender_identity" | "agent";
-            readonly role: "initiator" | "responder" | "observer";
             readonly actorId: string & import("effect/Brand").Brand<"ActorId">;
+            readonly actorType: "agent" | "contact" | "sender_identity" | "system" | "user";
             readonly joinedAt: string;
-            readonly reason?: string | null;
             readonly leftAt?: string | null;
+            readonly role: "initiator" | "observer" | "responder";
             readonly addedBy?: (string & import("effect/Brand").Brand<"ActorId">) | null;
             readonly removedBy?: (string & import("effect/Brand").Brand<"ActorId">) | null;
+            readonly reason?: string | null;
         }[];
         readonly primaryActorIds: readonly (string & import("effect/Brand").Brand<"ActorId">)[];
     };
@@ -1596,9 +1464,9 @@ export declare const removeContacts: (input: {
     readonly resolvedAt: string | null;
     readonly archivedAt: string | null;
     readonly resolvedBy: (string & import("effect/Brand").Brand<"ActorId">) | null;
-    readonly resolutionType: "escalated" | "automated" | "human_assisted" | "abandoned" | "timeout" | null;
+    readonly resolutionType: "abandoned" | "automated" | "escalated" | "human_assisted" | "timeout" | null;
     readonly resolutionNotes: string | null;
     readonly createdAt: string;
     readonly updatedAt: string;
     readonly createdBy: (string & import("effect/Brand").Brand<"ActorId">) | null;
-}, import("effect/SchemaError").SchemaError | import("./generated").ForbiddenError | import("./generated").InternalError | import("./generated").ResourceNotFoundError | import("./generated").UnauthorizedError | import("./generated").ValidationError | import("effect/unstable/http/HttpClientError").HttpClientError, import("./client").Service>;
+}, import("./generated").ForbiddenError | import("effect/unstable/http/HttpClientError").HttpClientError | import("./generated").InternalError | import("./generated").ResourceNotFoundError | import("effect/Schema").SchemaError | import("./generated").UnauthorizedError | import("./generated").ValidationError, import("./client").Service>;