retell-sdk 5.22.0 → 5.24.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/CHANGELOG.md +16 -0
- package/client.d.mts +10 -10
- package/client.d.mts.map +1 -1
- package/client.d.ts +10 -10
- package/client.d.ts.map +1 -1
- package/client.js.map +1 -1
- package/client.mjs.map +1 -1
- package/package.json +1 -1
- package/resources/agent.d.mts +17 -4
- package/resources/agent.d.mts.map +1 -1
- package/resources/agent.d.ts +17 -4
- package/resources/agent.d.ts.map +1 -1
- package/resources/agent.js +15 -0
- package/resources/agent.js.map +1 -1
- package/resources/agent.mjs +15 -0
- package/resources/agent.mjs.map +1 -1
- package/resources/batch-call.d.mts +2 -2
- package/resources/batch-call.d.mts.map +1 -1
- package/resources/batch-call.d.ts +2 -2
- package/resources/batch-call.d.ts.map +1 -1
- package/resources/call.d.mts +1754 -120
- package/resources/call.d.mts.map +1 -1
- package/resources/call.d.ts +1754 -120
- package/resources/call.d.ts.map +1 -1
- package/resources/call.js +7 -4
- package/resources/call.js.map +1 -1
- package/resources/call.mjs +7 -4
- package/resources/call.mjs.map +1 -1
- package/resources/chat-agent.d.mts +16 -1
- package/resources/chat-agent.d.mts.map +1 -1
- package/resources/chat-agent.d.ts +16 -1
- package/resources/chat-agent.d.ts.map +1 -1
- package/resources/chat-agent.js +17 -0
- package/resources/chat-agent.js.map +1 -1
- package/resources/chat-agent.mjs +17 -0
- package/resources/chat-agent.mjs.map +1 -1
- package/resources/chat.d.mts +38 -12
- package/resources/chat.d.mts.map +1 -1
- package/resources/chat.d.ts +38 -12
- package/resources/chat.d.ts.map +1 -1
- package/resources/chat.js +8 -5
- package/resources/chat.js.map +1 -1
- package/resources/chat.mjs +8 -5
- package/resources/chat.mjs.map +1 -1
- package/resources/conversation-flow-component.d.mts +33 -5
- package/resources/conversation-flow-component.d.mts.map +1 -1
- package/resources/conversation-flow-component.d.ts +33 -5
- package/resources/conversation-flow-component.d.ts.map +1 -1
- package/resources/conversation-flow-component.js +8 -4
- package/resources/conversation-flow-component.js.map +1 -1
- package/resources/conversation-flow-component.mjs +8 -4
- package/resources/conversation-flow-component.mjs.map +1 -1
- package/resources/conversation-flow.d.mts +21 -14
- package/resources/conversation-flow.d.mts.map +1 -1
- package/resources/conversation-flow.d.ts +21 -14
- package/resources/conversation-flow.d.ts.map +1 -1
- package/resources/conversation-flow.js +7 -3
- package/resources/conversation-flow.js.map +1 -1
- package/resources/conversation-flow.mjs +7 -3
- package/resources/conversation-flow.mjs.map +1 -1
- package/resources/index.d.mts +5 -5
- package/resources/index.d.mts.map +1 -1
- package/resources/index.d.ts +5 -5
- package/resources/index.d.ts.map +1 -1
- package/resources/index.js.map +1 -1
- package/resources/index.mjs.map +1 -1
- package/resources/llm.d.mts +23 -15
- package/resources/llm.d.mts.map +1 -1
- package/resources/llm.d.ts +23 -15
- package/resources/llm.d.ts.map +1 -1
- package/resources/llm.js +6 -3
- package/resources/llm.js.map +1 -1
- package/resources/llm.mjs +6 -3
- package/resources/llm.mjs.map +1 -1
- package/resources/phone-number.d.mts +32 -5
- package/resources/phone-number.d.mts.map +1 -1
- package/resources/phone-number.d.ts +32 -5
- package/resources/phone-number.d.ts.map +1 -1
- package/resources/phone-number.js +7 -4
- package/resources/phone-number.js.map +1 -1
- package/resources/phone-number.mjs +7 -4
- package/resources/phone-number.mjs.map +1 -1
- package/resources/tests.d.mts +64 -14
- package/resources/tests.d.mts.map +1 -1
- package/resources/tests.d.ts +64 -14
- package/resources/tests.d.ts.map +1 -1
- package/resources/tests.js +7 -13
- package/resources/tests.js.map +1 -1
- package/resources/tests.mjs +7 -13
- package/resources/tests.mjs.map +1 -1
- package/src/client.ts +10 -0
- package/src/resources/agent.ts +29 -0
- package/src/resources/batch-call.ts +3 -1
- package/src/resources/call.ts +2207 -118
- package/src/resources/chat-agent.ts +25 -0
- package/src/resources/chat.ts +42 -17
- package/src/resources/conversation-flow-component.ts +42 -5
- package/src/resources/conversation-flow.ts +24 -15
- package/src/resources/index.ts +5 -0
- package/src/resources/llm.ts +26 -16
- package/src/resources/phone-number.ts +41 -5
- package/src/resources/tests.ts +83 -16
- package/src/version.ts +1 -1
- package/version.d.mts +1 -1
- package/version.d.ts +1 -1
- package/version.js +1 -1
- package/version.mjs +1 -1
package/resources/call.d.mts
CHANGED
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@@ -32,11 +32,14 @@ export declare class Call extends APIResource {
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*/
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update(callID: string, body: CallUpdateParams, options?: RequestOptions): APIPromise<CallResponse>;
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/**
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*
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* List calls with unified cursor pagination response.
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*
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* @
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* @example
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* ```ts
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* const calls = await client.call.list();
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* ```
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*/
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list(body
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list(body?: CallListParams | null | undefined, options?: RequestOptions): APIPromise<CallListResponse>;
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/**
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* Delete a specific call and its associated data
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*
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@@ -1826,171 +1829,1802 @@ export declare namespace WebCallResponse {
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role: 'dtmf';
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}
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}
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export
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export interface CallUpdateParams {
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/**
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* Custom attributes for the call
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*/
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custom_attributes?: {
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[key: string]: string | number | boolean;
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};
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/**
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* Data storage setting for this call. Overrides the agent's default setting.
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* "everything" stores all data, "everything_except_pii" excludes PII when
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* possible, "basic_attributes_only" stores only metadata. Cannot be downgraded
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* from more restrictive to less restrictive settings.
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*/
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data_storage_setting?: 'everything' | 'everything_except_pii' | 'basic_attributes_only';
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/**
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* An arbitrary object for storage purpose only. You can put anything here like
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* your internal customer id associated with the call. Not used for processing. You
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* can later get this field from the call object. Size limited to 50kB max.
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*/
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metadata?: unknown;
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/**
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* Override dynamic varaibles represented as key-value pairs of strings. Setting
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* this will override or add the dynamic variables set in the agent during the
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* call. Only need to set the delta where you want to override, no need to set the
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* entire dynamic variables object. Setting this to null will remove any existing
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* override.
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*/
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override_dynamic_variables?: {
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[key: string]: string;
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} | null;
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}
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export interface CallListParams {
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/**
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* Filter criteria for the calls to retrieve.
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*/
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filter_criteria?: CallListParams.FilterCriteria;
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export interface CallListResponse {
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/**
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*
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* 1000, use pagination_key to continue fetching the next page.
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* Whether more results are available.
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*/
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has_more?: boolean;
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items?: Array<CallListResponse.V3WebCallResponse | CallListResponse.V3PhoneCallResponse>;
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/**
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*
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* is represented by a call id here, and it's exclusive (not included in the
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* fetched calls). The last call id from the list calls is usually used as
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* pagination key here. If not set, will start from the beginning.
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* Pagination key for the next page.
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*/
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pagination_key?: string;
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/**
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* The calls will be sorted by `start_timestamp`, whether to return the calls in
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* ascending or descending order.
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*/
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sort_order?: 'ascending' | 'descending';
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}
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export declare namespace
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export declare namespace CallListResponse {
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interface V3WebCallResponse {
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/**
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* Access token to enter the web call room. This needs to be passed to your
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* frontend to join the call.
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*/
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access_token: string;
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/**
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*
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* Corresponding agent id of this call.
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*/
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agent_id
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agent_id: string;
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/**
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*
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* The version of the agent.
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*/
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agent_version: number;
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/**
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* Unique id of the call. Used to identify the call in the LLM websocket and used
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* to authenticate in the audio websocket.
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*/
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call_id
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call_id: string;
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/**
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* Status of call.
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*
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* - `registered`: Call id issued, starting to make a call using this id.
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* - `ongoing`: Call connected and ongoing.
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* - `ended`: The underlying websocket has ended for the call. Either user or agent
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* hung up, or call transferred.
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* - `error`: Call encountered error.
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*/
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call_status
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call_status: 'registered' | 'not_connected' | 'ongoing' | 'ended' | 'error';
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/**
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* Type of the call. Used to distinguish between web call and phone call.
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call_type: 'web_call';
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* Name of the agent.
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agent_name?: string;
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/**
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* Post call analysis that includes information such as sentiment, status, summary,
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* and custom defined data to extract. Available after call ends. Subscribe to
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* `call_analyzed` webhook event type to receive it once ready.
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*/
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call_analysis?: V3WebCallResponse.CallAnalysis;
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/**
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*
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* Cost of the call, including all the products and their costs and discount.
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call_cost?: V3WebCallResponse.CallCost;
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* Dynamic variables collected from the call. Only available after the call ends.
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*/
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collected_dynamic_variables?: {
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[key: string]: unknown;
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};
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/**
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* Values are matched exactly as strings.
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* Custom SIP headers to be added to the call.
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[key: string]:
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custom_sip_headers?: {
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[key: string]: string;
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};
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e2e_latency_p50?: FilterCriteria.E2ELatencyP50;
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/**
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*
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* Data storage setting for this call's agent. "everything" stores all data,
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* "everything_except_pii" excludes PII when possible, "basic_attributes_only"
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* stores only metadata.
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*/
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data_storage_setting?: 'everything' | 'everything_except_pii' | 'basic_attributes_only' | null;
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/**
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* The reason for the disconnection of the call. Read detailed description about
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* reasons listed here at
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* [Disconnection Reason Doc](/reliability/debug-call-disconnect#understanding-disconnection-reasons).
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*/
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disconnection_reason?: 'user_hangup' | 'agent_hangup' | 'call_transfer' | 'voicemail_reached' | 'ivr_reached' | 'inactivity' | 'max_duration_reached' | 'concurrency_limit_reached' | 'no_valid_payment' | 'scam_detected' | 'dial_busy' | 'dial_failed' | 'dial_no_answer' | 'invalid_destination' | 'telephony_provider_permission_denied' | 'telephony_provider_unavailable' | 'sip_routing_error' | 'marked_as_spam' | 'user_declined' | 'error_llm_websocket_open' | 'error_llm_websocket_lost_connection' | 'error_llm_websocket_runtime' | 'error_llm_websocket_corrupt_payload' | 'error_no_audio_received' | 'error_asr' | 'error_retell' | 'error_unknown' | 'error_user_not_joined' | 'registered_call_timeout' | 'transfer_bridged' | 'transfer_cancelled' | 'manual_stopped';
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/**
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* Duration of the call in milliseconds. Available after call ends.
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*/
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duration_ms?: number;
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/**
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* End timestamp (milliseconds since epoch) of the call. Available after call ends.
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*/
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end_timestamp?: number;
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/**
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* URL to the knowledge base retrieved contents of the call. Available after call
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* ends if the call utilizes knowledge base feature. It consists of the respond id
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* and the retrieved contents related to that response. It's already rendered in
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* call history tab of dashboard, and you can also manually download and check
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* against the transcript to view the knowledge base retrieval results.
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*/
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knowledge_base_retrieved_contents_url?: string;
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/**
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* Latency tracking of the call, available after call ends. Not all fields here
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* will be available, as it depends on the type of call and feature used.
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*/
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latency?: V3WebCallResponse.Latency;
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/**
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* LLM token usage of the call, available after call ends. Not populated if using
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* custom LLM, realtime API, or no LLM call is made.
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*/
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llm_token_usage?: V3WebCallResponse.LlmTokenUsage;
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/**
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* An arbitrary object for storage purpose only. You can put anything here like
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* your internal customer id associated with the call. Not used for processing. You
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* can later get this field from the call object.
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*/
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metadata?: unknown;
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/**
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* Whether this agent opts in for signed URLs for public logs and recordings. When
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* enabled, the generated URLs will include security signatures that restrict
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* access and automatically expire after 24 hours.
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*/
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opt_in_signed_url?: boolean;
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/**
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* Public log of the call, containing details about all the requests and responses
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* received in LLM WebSocket, latency tracking for each turntaking, helpful for
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* debugging and tracing. Available after call ends.
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*/
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public_log_url?: string;
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/**
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* Recording of the call, with each party's audio stored in a separate channel.
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* Available after the call ends.
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recording_multi_channel_url?: string;
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/**
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* Recording of the call. Available after call ends.
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*/
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recording_url?: string;
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/**
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*
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|
1947
|
-
*
|
|
1969
|
+
* Add optional dynamic variables in key value pairs of string that injects into
|
|
1970
|
+
* your Response Engine prompt and tool description. Only applicable for Response
|
|
1971
|
+
* Engine.
|
|
1948
1972
|
*/
|
|
1949
|
-
|
|
1950
|
-
[key: string]:
|
|
1973
|
+
retell_llm_dynamic_variables?: {
|
|
1974
|
+
[key: string]: unknown;
|
|
1951
1975
|
};
|
|
1952
1976
|
/**
|
|
1953
|
-
*
|
|
1977
|
+
* Recording of the call without PII, with each party's audio stored in a separate
|
|
1978
|
+
* channel. Available after the call ends.
|
|
1979
|
+
*/
|
|
1980
|
+
scrubbed_recording_multi_channel_url?: string;
|
|
1981
|
+
/**
|
|
1982
|
+
* Recording of the call without PII. Available after call ends.
|
|
1954
1983
|
*/
|
|
1955
|
-
|
|
1984
|
+
scrubbed_recording_url?: string;
|
|
1956
1985
|
/**
|
|
1957
|
-
*
|
|
1986
|
+
* Begin timestamp (milliseconds since epoch) of the call. Available after call
|
|
1987
|
+
* starts.
|
|
1958
1988
|
*/
|
|
1959
|
-
|
|
1989
|
+
start_timestamp?: number;
|
|
1960
1990
|
/**
|
|
1961
|
-
*
|
|
1991
|
+
* The destination number or identifier where the call was transferred to. Only
|
|
1992
|
+
* populated when the disconnection reason was `call_transfer`. Can be a phone
|
|
1993
|
+
* number or a SIP URI. SIP URIs are prefixed with "sip:" and may include a
|
|
1994
|
+
* ";transport=..." portion (if transport is known) where the transport type can be
|
|
1995
|
+
* "tls", "tcp" or "udp".
|
|
1962
1996
|
*/
|
|
1963
|
-
|
|
1997
|
+
transfer_destination?: string | null;
|
|
1964
1998
|
/**
|
|
1965
|
-
*
|
|
1999
|
+
* Transfer end timestamp (milliseconds since epoch) of the call. Available after
|
|
2000
|
+
* transfer call ends.
|
|
1966
2001
|
*/
|
|
1967
|
-
|
|
2002
|
+
transfer_end_timestamp?: number;
|
|
1968
2003
|
}
|
|
1969
|
-
namespace
|
|
2004
|
+
namespace V3WebCallResponse {
|
|
2005
|
+
/**
|
|
2006
|
+
* Post call analysis that includes information such as sentiment, status, summary,
|
|
2007
|
+
* and custom defined data to extract. Available after call ends. Subscribe to
|
|
2008
|
+
* `call_analyzed` webhook event type to receive it once ready.
|
|
2009
|
+
*/
|
|
2010
|
+
interface CallAnalysis {
|
|
2011
|
+
/**
|
|
2012
|
+
* Whether the agent seems to have a successful call with the user, where the agent
|
|
2013
|
+
* finishes the task, and the call was complete without being cutoff.
|
|
2014
|
+
*/
|
|
2015
|
+
call_successful?: boolean;
|
|
2016
|
+
/**
|
|
2017
|
+
* A high level summary of the call.
|
|
2018
|
+
*/
|
|
2019
|
+
call_summary?: string;
|
|
2020
|
+
/**
|
|
2021
|
+
* Custom analysis data that was extracted based on the schema defined in agent
|
|
2022
|
+
* post call analysis data. Can be empty if nothing is specified.
|
|
2023
|
+
*/
|
|
2024
|
+
custom_analysis_data?: unknown;
|
|
2025
|
+
/**
|
|
2026
|
+
* Whether the call is entered voicemail.
|
|
2027
|
+
*/
|
|
2028
|
+
in_voicemail?: boolean;
|
|
2029
|
+
/**
|
|
2030
|
+
* Sentiment of the user in the call.
|
|
2031
|
+
*/
|
|
2032
|
+
user_sentiment?: 'Negative' | 'Positive' | 'Neutral' | 'Unknown';
|
|
2033
|
+
}
|
|
1970
2034
|
/**
|
|
1971
|
-
*
|
|
2035
|
+
* Cost of the call, including all the products and their costs and discount.
|
|
1972
2036
|
*/
|
|
1973
|
-
interface
|
|
1974
|
-
|
|
1975
|
-
|
|
2037
|
+
interface CallCost {
|
|
2038
|
+
/**
|
|
2039
|
+
* Combined cost of all individual costs in cents
|
|
2040
|
+
*/
|
|
2041
|
+
combined_cost: number;
|
|
2042
|
+
/**
|
|
2043
|
+
* List of products with their unit prices and costs in cents
|
|
2044
|
+
*/
|
|
2045
|
+
product_costs: Array<CallCost.ProductCost>;
|
|
2046
|
+
/**
|
|
2047
|
+
* Total duration of the call in seconds
|
|
2048
|
+
*/
|
|
2049
|
+
total_duration_seconds: number;
|
|
2050
|
+
/**
|
|
2051
|
+
* Total unit duration price of all products in cents per second
|
|
2052
|
+
*/
|
|
2053
|
+
total_duration_unit_price: number;
|
|
1976
2054
|
}
|
|
1977
|
-
|
|
1978
|
-
|
|
1979
|
-
|
|
2055
|
+
namespace CallCost {
|
|
2056
|
+
interface ProductCost {
|
|
2057
|
+
/**
|
|
2058
|
+
* Cost for the product in cents for the duration of the call.
|
|
2059
|
+
*/
|
|
2060
|
+
cost: number;
|
|
2061
|
+
/**
|
|
2062
|
+
* Product name that has a cost associated with it.
|
|
2063
|
+
*/
|
|
2064
|
+
product: string;
|
|
2065
|
+
/**
|
|
2066
|
+
* True if this cost item is for a transfer segment.
|
|
2067
|
+
*/
|
|
2068
|
+
is_transfer_leg_cost?: boolean;
|
|
2069
|
+
/**
|
|
2070
|
+
* Unit price of the product in cents per second.
|
|
2071
|
+
*/
|
|
2072
|
+
unit_price?: number;
|
|
2073
|
+
}
|
|
1980
2074
|
}
|
|
1981
2075
|
/**
|
|
1982
|
-
*
|
|
2076
|
+
* Latency tracking of the call, available after call ends. Not all fields here
|
|
2077
|
+
* will be available, as it depends on the type of call and feature used.
|
|
1983
2078
|
*/
|
|
1984
|
-
interface
|
|
1985
|
-
|
|
1986
|
-
|
|
2079
|
+
interface Latency {
|
|
2080
|
+
/**
|
|
2081
|
+
* Transcription latency (diff between the duration of the chunks streamed and the
|
|
2082
|
+
* durations of the transcribed part) tracking of the call.
|
|
2083
|
+
*/
|
|
2084
|
+
asr?: Latency.Asr;
|
|
2085
|
+
/**
|
|
2086
|
+
* End to end latency (from user stops talking to agent start talking) tracking of
|
|
2087
|
+
* the call. This latency does not account for the network trip time from Retell
|
|
2088
|
+
* server to user frontend. The latency is tracked every time turn change between
|
|
2089
|
+
* user and agent.
|
|
2090
|
+
*/
|
|
2091
|
+
e2e?: Latency.E2E;
|
|
2092
|
+
/**
|
|
2093
|
+
* Knowledge base latency (from the triggering of knowledge base retrival to all
|
|
2094
|
+
* relevant context received) tracking of the call. Only populated when using
|
|
2095
|
+
* knowledge base feature for the agent of the call.
|
|
2096
|
+
*/
|
|
2097
|
+
knowledge_base?: Latency.KnowledgeBase;
|
|
2098
|
+
/**
|
|
2099
|
+
* LLM latency (from issue of LLM call to first speakable chunk received) tracking
|
|
2100
|
+
* of the call. When using custom LLM. this latency includes LLM websocket
|
|
2101
|
+
* roundtrip time between user server and Retell server.
|
|
2102
|
+
*/
|
|
2103
|
+
llm?: Latency.Llm;
|
|
2104
|
+
/**
|
|
2105
|
+
* LLM websocket roundtrip latency (between user server and Retell server) tracking
|
|
2106
|
+
* of the call. Only populated for calls using custom LLM.
|
|
2107
|
+
*/
|
|
2108
|
+
llm_websocket_network_rtt?: Latency.LlmWebsocketNetworkRtt;
|
|
2109
|
+
/**
|
|
2110
|
+
* Speech-to-speech latency (from requesting responses of a S2S model to first byte
|
|
2111
|
+
* received) tracking of the call. Only populated for calls that uses S2S model
|
|
2112
|
+
* like Realtime API.
|
|
2113
|
+
*/
|
|
2114
|
+
s2s?: Latency.S2s;
|
|
2115
|
+
/**
|
|
2116
|
+
* Text-to-speech latency (from the triggering of TTS to first byte received)
|
|
2117
|
+
* tracking of the call.
|
|
2118
|
+
*/
|
|
2119
|
+
tts?: Latency.Tts;
|
|
2120
|
+
}
|
|
2121
|
+
namespace Latency {
|
|
2122
|
+
/**
|
|
2123
|
+
* Transcription latency (diff between the duration of the chunks streamed and the
|
|
2124
|
+
* durations of the transcribed part) tracking of the call.
|
|
2125
|
+
*/
|
|
2126
|
+
interface Asr {
|
|
2127
|
+
/**
|
|
2128
|
+
* Maximum latency in the call, measured in milliseconds.
|
|
2129
|
+
*/
|
|
2130
|
+
max?: number;
|
|
2131
|
+
/**
|
|
2132
|
+
* Minimum latency in the call, measured in milliseconds.
|
|
2133
|
+
*/
|
|
2134
|
+
min?: number;
|
|
2135
|
+
/**
|
|
2136
|
+
* Number of data points (number of times latency is tracked).
|
|
2137
|
+
*/
|
|
2138
|
+
num?: number;
|
|
2139
|
+
/**
|
|
2140
|
+
* 50 percentile of latency, measured in milliseconds.
|
|
2141
|
+
*/
|
|
2142
|
+
p50?: number;
|
|
2143
|
+
/**
|
|
2144
|
+
* 90 percentile of latency, measured in milliseconds.
|
|
2145
|
+
*/
|
|
2146
|
+
p90?: number;
|
|
2147
|
+
/**
|
|
2148
|
+
* 95 percentile of latency, measured in milliseconds.
|
|
2149
|
+
*/
|
|
2150
|
+
p95?: number;
|
|
2151
|
+
/**
|
|
2152
|
+
* 99 percentile of latency, measured in milliseconds.
|
|
2153
|
+
*/
|
|
2154
|
+
p99?: number;
|
|
2155
|
+
/**
|
|
2156
|
+
* All the latency data points in the call, measured in milliseconds.
|
|
2157
|
+
*/
|
|
2158
|
+
values?: Array<number>;
|
|
2159
|
+
}
|
|
2160
|
+
/**
|
|
2161
|
+
* End to end latency (from user stops talking to agent start talking) tracking of
|
|
2162
|
+
* the call. This latency does not account for the network trip time from Retell
|
|
2163
|
+
* server to user frontend. The latency is tracked every time turn change between
|
|
2164
|
+
* user and agent.
|
|
2165
|
+
*/
|
|
2166
|
+
interface E2E {
|
|
2167
|
+
/**
|
|
2168
|
+
* Maximum latency in the call, measured in milliseconds.
|
|
2169
|
+
*/
|
|
2170
|
+
max?: number;
|
|
2171
|
+
/**
|
|
2172
|
+
* Minimum latency in the call, measured in milliseconds.
|
|
2173
|
+
*/
|
|
2174
|
+
min?: number;
|
|
2175
|
+
/**
|
|
2176
|
+
* Number of data points (number of times latency is tracked).
|
|
2177
|
+
*/
|
|
2178
|
+
num?: number;
|
|
2179
|
+
/**
|
|
2180
|
+
* 50 percentile of latency, measured in milliseconds.
|
|
2181
|
+
*/
|
|
2182
|
+
p50?: number;
|
|
2183
|
+
/**
|
|
2184
|
+
* 90 percentile of latency, measured in milliseconds.
|
|
2185
|
+
*/
|
|
2186
|
+
p90?: number;
|
|
2187
|
+
/**
|
|
2188
|
+
* 95 percentile of latency, measured in milliseconds.
|
|
2189
|
+
*/
|
|
2190
|
+
p95?: number;
|
|
2191
|
+
/**
|
|
2192
|
+
* 99 percentile of latency, measured in milliseconds.
|
|
2193
|
+
*/
|
|
2194
|
+
p99?: number;
|
|
2195
|
+
/**
|
|
2196
|
+
* All the latency data points in the call, measured in milliseconds.
|
|
2197
|
+
*/
|
|
2198
|
+
values?: Array<number>;
|
|
2199
|
+
}
|
|
2200
|
+
/**
|
|
2201
|
+
* Knowledge base latency (from the triggering of knowledge base retrival to all
|
|
2202
|
+
* relevant context received) tracking of the call. Only populated when using
|
|
2203
|
+
* knowledge base feature for the agent of the call.
|
|
2204
|
+
*/
|
|
2205
|
+
interface KnowledgeBase {
|
|
2206
|
+
/**
|
|
2207
|
+
* Maximum latency in the call, measured in milliseconds.
|
|
2208
|
+
*/
|
|
2209
|
+
max?: number;
|
|
2210
|
+
/**
|
|
2211
|
+
* Minimum latency in the call, measured in milliseconds.
|
|
2212
|
+
*/
|
|
2213
|
+
min?: number;
|
|
2214
|
+
/**
|
|
2215
|
+
* Number of data points (number of times latency is tracked).
|
|
2216
|
+
*/
|
|
2217
|
+
num?: number;
|
|
2218
|
+
/**
|
|
2219
|
+
* 50 percentile of latency, measured in milliseconds.
|
|
2220
|
+
*/
|
|
2221
|
+
p50?: number;
|
|
2222
|
+
/**
|
|
2223
|
+
* 90 percentile of latency, measured in milliseconds.
|
|
2224
|
+
*/
|
|
2225
|
+
p90?: number;
|
|
2226
|
+
/**
|
|
2227
|
+
* 95 percentile of latency, measured in milliseconds.
|
|
2228
|
+
*/
|
|
2229
|
+
p95?: number;
|
|
2230
|
+
/**
|
|
2231
|
+
* 99 percentile of latency, measured in milliseconds.
|
|
2232
|
+
*/
|
|
2233
|
+
p99?: number;
|
|
2234
|
+
/**
|
|
2235
|
+
* All the latency data points in the call, measured in milliseconds.
|
|
2236
|
+
*/
|
|
2237
|
+
values?: Array<number>;
|
|
2238
|
+
}
|
|
2239
|
+
/**
|
|
2240
|
+
* LLM latency (from issue of LLM call to first speakable chunk received) tracking
|
|
2241
|
+
* of the call. When using custom LLM. this latency includes LLM websocket
|
|
2242
|
+
* roundtrip time between user server and Retell server.
|
|
2243
|
+
*/
|
|
2244
|
+
interface Llm {
|
|
2245
|
+
/**
|
|
2246
|
+
* Maximum latency in the call, measured in milliseconds.
|
|
2247
|
+
*/
|
|
2248
|
+
max?: number;
|
|
2249
|
+
/**
|
|
2250
|
+
* Minimum latency in the call, measured in milliseconds.
|
|
2251
|
+
*/
|
|
2252
|
+
min?: number;
|
|
2253
|
+
/**
|
|
2254
|
+
* Number of data points (number of times latency is tracked).
|
|
2255
|
+
*/
|
|
2256
|
+
num?: number;
|
|
2257
|
+
/**
|
|
2258
|
+
* 50 percentile of latency, measured in milliseconds.
|
|
2259
|
+
*/
|
|
2260
|
+
p50?: number;
|
|
2261
|
+
/**
|
|
2262
|
+
* 90 percentile of latency, measured in milliseconds.
|
|
2263
|
+
*/
|
|
2264
|
+
p90?: number;
|
|
2265
|
+
/**
|
|
2266
|
+
* 95 percentile of latency, measured in milliseconds.
|
|
2267
|
+
*/
|
|
2268
|
+
p95?: number;
|
|
2269
|
+
/**
|
|
2270
|
+
* 99 percentile of latency, measured in milliseconds.
|
|
2271
|
+
*/
|
|
2272
|
+
p99?: number;
|
|
2273
|
+
/**
|
|
2274
|
+
* All the latency data points in the call, measured in milliseconds.
|
|
2275
|
+
*/
|
|
2276
|
+
values?: Array<number>;
|
|
2277
|
+
}
|
|
2278
|
+
/**
|
|
2279
|
+
* LLM websocket roundtrip latency (between user server and Retell server) tracking
|
|
2280
|
+
* of the call. Only populated for calls using custom LLM.
|
|
2281
|
+
*/
|
|
2282
|
+
interface LlmWebsocketNetworkRtt {
|
|
2283
|
+
/**
|
|
2284
|
+
* Maximum latency in the call, measured in milliseconds.
|
|
2285
|
+
*/
|
|
2286
|
+
max?: number;
|
|
2287
|
+
/**
|
|
2288
|
+
* Minimum latency in the call, measured in milliseconds.
|
|
2289
|
+
*/
|
|
2290
|
+
min?: number;
|
|
2291
|
+
/**
|
|
2292
|
+
* Number of data points (number of times latency is tracked).
|
|
2293
|
+
*/
|
|
2294
|
+
num?: number;
|
|
2295
|
+
/**
|
|
2296
|
+
* 50 percentile of latency, measured in milliseconds.
|
|
2297
|
+
*/
|
|
2298
|
+
p50?: number;
|
|
2299
|
+
/**
|
|
2300
|
+
* 90 percentile of latency, measured in milliseconds.
|
|
2301
|
+
*/
|
|
2302
|
+
p90?: number;
|
|
2303
|
+
/**
|
|
2304
|
+
* 95 percentile of latency, measured in milliseconds.
|
|
2305
|
+
*/
|
|
2306
|
+
p95?: number;
|
|
2307
|
+
/**
|
|
2308
|
+
* 99 percentile of latency, measured in milliseconds.
|
|
2309
|
+
*/
|
|
2310
|
+
p99?: number;
|
|
2311
|
+
/**
|
|
2312
|
+
* All the latency data points in the call, measured in milliseconds.
|
|
2313
|
+
*/
|
|
2314
|
+
values?: Array<number>;
|
|
2315
|
+
}
|
|
2316
|
+
/**
|
|
2317
|
+
* Speech-to-speech latency (from requesting responses of a S2S model to first byte
|
|
2318
|
+
* received) tracking of the call. Only populated for calls that uses S2S model
|
|
2319
|
+
* like Realtime API.
|
|
2320
|
+
*/
|
|
2321
|
+
interface S2s {
|
|
2322
|
+
/**
|
|
2323
|
+
* Maximum latency in the call, measured in milliseconds.
|
|
2324
|
+
*/
|
|
2325
|
+
max?: number;
|
|
2326
|
+
/**
|
|
2327
|
+
* Minimum latency in the call, measured in milliseconds.
|
|
2328
|
+
*/
|
|
2329
|
+
min?: number;
|
|
2330
|
+
/**
|
|
2331
|
+
* Number of data points (number of times latency is tracked).
|
|
2332
|
+
*/
|
|
2333
|
+
num?: number;
|
|
2334
|
+
/**
|
|
2335
|
+
* 50 percentile of latency, measured in milliseconds.
|
|
2336
|
+
*/
|
|
2337
|
+
p50?: number;
|
|
2338
|
+
/**
|
|
2339
|
+
* 90 percentile of latency, measured in milliseconds.
|
|
2340
|
+
*/
|
|
2341
|
+
p90?: number;
|
|
2342
|
+
/**
|
|
2343
|
+
* 95 percentile of latency, measured in milliseconds.
|
|
2344
|
+
*/
|
|
2345
|
+
p95?: number;
|
|
2346
|
+
/**
|
|
2347
|
+
* 99 percentile of latency, measured in milliseconds.
|
|
2348
|
+
*/
|
|
2349
|
+
p99?: number;
|
|
2350
|
+
/**
|
|
2351
|
+
* All the latency data points in the call, measured in milliseconds.
|
|
2352
|
+
*/
|
|
2353
|
+
values?: Array<number>;
|
|
2354
|
+
}
|
|
2355
|
+
/**
|
|
2356
|
+
* Text-to-speech latency (from the triggering of TTS to first byte received)
|
|
2357
|
+
* tracking of the call.
|
|
2358
|
+
*/
|
|
2359
|
+
interface Tts {
|
|
2360
|
+
/**
|
|
2361
|
+
* Maximum latency in the call, measured in milliseconds.
|
|
2362
|
+
*/
|
|
2363
|
+
max?: number;
|
|
2364
|
+
/**
|
|
2365
|
+
* Minimum latency in the call, measured in milliseconds.
|
|
2366
|
+
*/
|
|
2367
|
+
min?: number;
|
|
2368
|
+
/**
|
|
2369
|
+
* Number of data points (number of times latency is tracked).
|
|
2370
|
+
*/
|
|
2371
|
+
num?: number;
|
|
2372
|
+
/**
|
|
2373
|
+
* 50 percentile of latency, measured in milliseconds.
|
|
2374
|
+
*/
|
|
2375
|
+
p50?: number;
|
|
2376
|
+
/**
|
|
2377
|
+
* 90 percentile of latency, measured in milliseconds.
|
|
2378
|
+
*/
|
|
2379
|
+
p90?: number;
|
|
2380
|
+
/**
|
|
2381
|
+
* 95 percentile of latency, measured in milliseconds.
|
|
2382
|
+
*/
|
|
2383
|
+
p95?: number;
|
|
2384
|
+
/**
|
|
2385
|
+
* 99 percentile of latency, measured in milliseconds.
|
|
2386
|
+
*/
|
|
2387
|
+
p99?: number;
|
|
2388
|
+
/**
|
|
2389
|
+
* All the latency data points in the call, measured in milliseconds.
|
|
2390
|
+
*/
|
|
2391
|
+
values?: Array<number>;
|
|
2392
|
+
}
|
|
1987
2393
|
}
|
|
1988
2394
|
/**
|
|
1989
|
-
*
|
|
2395
|
+
* LLM token usage of the call, available after call ends. Not populated if using
|
|
2396
|
+
* custom LLM, realtime API, or no LLM call is made.
|
|
1990
2397
|
*/
|
|
1991
|
-
interface
|
|
1992
|
-
|
|
1993
|
-
|
|
2398
|
+
interface LlmTokenUsage {
|
|
2399
|
+
/**
|
|
2400
|
+
* Average token count of the call.
|
|
2401
|
+
*/
|
|
2402
|
+
average: number;
|
|
2403
|
+
/**
|
|
2404
|
+
* Number of requests made to the LLM.
|
|
2405
|
+
*/
|
|
2406
|
+
num_requests: number;
|
|
2407
|
+
/**
|
|
2408
|
+
* All the token count values in the call.
|
|
2409
|
+
*/
|
|
2410
|
+
values: Array<number>;
|
|
2411
|
+
}
|
|
2412
|
+
}
|
|
2413
|
+
interface V3PhoneCallResponse {
|
|
2414
|
+
/**
|
|
2415
|
+
* Corresponding agent id of this call.
|
|
2416
|
+
*/
|
|
2417
|
+
agent_id: string;
|
|
2418
|
+
/**
|
|
2419
|
+
* The version of the agent.
|
|
2420
|
+
*/
|
|
2421
|
+
agent_version: number;
|
|
2422
|
+
/**
|
|
2423
|
+
* Unique id of the call. Used to identify the call in the LLM websocket and used
|
|
2424
|
+
* to authenticate in the audio websocket.
|
|
2425
|
+
*/
|
|
2426
|
+
call_id: string;
|
|
2427
|
+
/**
|
|
2428
|
+
* Status of call.
|
|
2429
|
+
*
|
|
2430
|
+
* - `registered`: Call id issued, starting to make a call using this id.
|
|
2431
|
+
* - `ongoing`: Call connected and ongoing.
|
|
2432
|
+
* - `ended`: The underlying websocket has ended for the call. Either user or agent
|
|
2433
|
+
* hung up, or call transferred.
|
|
2434
|
+
* - `error`: Call encountered error.
|
|
2435
|
+
*/
|
|
2436
|
+
call_status: 'registered' | 'not_connected' | 'ongoing' | 'ended' | 'error';
|
|
2437
|
+
/**
|
|
2438
|
+
* Type of the call. Used to distinguish between web call and phone call.
|
|
2439
|
+
*/
|
|
2440
|
+
call_type: 'phone_call';
|
|
2441
|
+
/**
|
|
2442
|
+
* Direction of the phone call.
|
|
2443
|
+
*/
|
|
2444
|
+
direction: 'inbound' | 'outbound';
|
|
2445
|
+
/**
|
|
2446
|
+
* The caller number.
|
|
2447
|
+
*/
|
|
2448
|
+
from_number: string;
|
|
2449
|
+
/**
|
|
2450
|
+
* The callee number.
|
|
2451
|
+
*/
|
|
2452
|
+
to_number: string;
|
|
2453
|
+
/**
|
|
2454
|
+
* Name of the agent.
|
|
2455
|
+
*/
|
|
2456
|
+
agent_name?: string;
|
|
2457
|
+
/**
|
|
2458
|
+
* Post call analysis that includes information such as sentiment, status, summary,
|
|
2459
|
+
* and custom defined data to extract. Available after call ends. Subscribe to
|
|
2460
|
+
* `call_analyzed` webhook event type to receive it once ready.
|
|
2461
|
+
*/
|
|
2462
|
+
call_analysis?: V3PhoneCallResponse.CallAnalysis;
|
|
2463
|
+
/**
|
|
2464
|
+
* Cost of the call, including all the products and their costs and discount.
|
|
2465
|
+
*/
|
|
2466
|
+
call_cost?: V3PhoneCallResponse.CallCost;
|
|
2467
|
+
/**
|
|
2468
|
+
* Dynamic variables collected from the call. Only available after the call ends.
|
|
2469
|
+
*/
|
|
2470
|
+
collected_dynamic_variables?: {
|
|
2471
|
+
[key: string]: unknown;
|
|
2472
|
+
};
|
|
2473
|
+
/**
|
|
2474
|
+
* Custom SIP headers to be added to the call.
|
|
2475
|
+
*/
|
|
2476
|
+
custom_sip_headers?: {
|
|
2477
|
+
[key: string]: string;
|
|
2478
|
+
};
|
|
2479
|
+
/**
|
|
2480
|
+
* Data storage setting for this call's agent. "everything" stores all data,
|
|
2481
|
+
* "everything_except_pii" excludes PII when possible, "basic_attributes_only"
|
|
2482
|
+
* stores only metadata.
|
|
2483
|
+
*/
|
|
2484
|
+
data_storage_setting?: 'everything' | 'everything_except_pii' | 'basic_attributes_only' | null;
|
|
2485
|
+
/**
|
|
2486
|
+
* The reason for the disconnection of the call. Read detailed description about
|
|
2487
|
+
* reasons listed here at
|
|
2488
|
+
* [Disconnection Reason Doc](/reliability/debug-call-disconnect#understanding-disconnection-reasons).
|
|
2489
|
+
*/
|
|
2490
|
+
disconnection_reason?: 'user_hangup' | 'agent_hangup' | 'call_transfer' | 'voicemail_reached' | 'ivr_reached' | 'inactivity' | 'max_duration_reached' | 'concurrency_limit_reached' | 'no_valid_payment' | 'scam_detected' | 'dial_busy' | 'dial_failed' | 'dial_no_answer' | 'invalid_destination' | 'telephony_provider_permission_denied' | 'telephony_provider_unavailable' | 'sip_routing_error' | 'marked_as_spam' | 'user_declined' | 'error_llm_websocket_open' | 'error_llm_websocket_lost_connection' | 'error_llm_websocket_runtime' | 'error_llm_websocket_corrupt_payload' | 'error_no_audio_received' | 'error_asr' | 'error_retell' | 'error_unknown' | 'error_user_not_joined' | 'registered_call_timeout' | 'transfer_bridged' | 'transfer_cancelled' | 'manual_stopped';
|
|
2491
|
+
/**
|
|
2492
|
+
* Duration of the call in milliseconds. Available after call ends.
|
|
2493
|
+
*/
|
|
2494
|
+
duration_ms?: number;
|
|
2495
|
+
/**
|
|
2496
|
+
* End timestamp (milliseconds since epoch) of the call. Available after call ends.
|
|
2497
|
+
*/
|
|
2498
|
+
end_timestamp?: number;
|
|
2499
|
+
/**
|
|
2500
|
+
* URL to the knowledge base retrieved contents of the call. Available after call
|
|
2501
|
+
* ends if the call utilizes knowledge base feature. It consists of the respond id
|
|
2502
|
+
* and the retrieved contents related to that response. It's already rendered in
|
|
2503
|
+
* call history tab of dashboard, and you can also manually download and check
|
|
2504
|
+
* against the transcript to view the knowledge base retrieval results.
|
|
2505
|
+
*/
|
|
2506
|
+
knowledge_base_retrieved_contents_url?: string;
|
|
2507
|
+
/**
|
|
2508
|
+
* Latency tracking of the call, available after call ends. Not all fields here
|
|
2509
|
+
* will be available, as it depends on the type of call and feature used.
|
|
2510
|
+
*/
|
|
2511
|
+
latency?: V3PhoneCallResponse.Latency;
|
|
2512
|
+
/**
|
|
2513
|
+
* LLM token usage of the call, available after call ends. Not populated if using
|
|
2514
|
+
* custom LLM, realtime API, or no LLM call is made.
|
|
2515
|
+
*/
|
|
2516
|
+
llm_token_usage?: V3PhoneCallResponse.LlmTokenUsage;
|
|
2517
|
+
/**
|
|
2518
|
+
* An arbitrary object for storage purpose only. You can put anything here like
|
|
2519
|
+
* your internal customer id associated with the call. Not used for processing. You
|
|
2520
|
+
* can later get this field from the call object.
|
|
2521
|
+
*/
|
|
2522
|
+
metadata?: unknown;
|
|
2523
|
+
/**
|
|
2524
|
+
* Whether this agent opts in for signed URLs for public logs and recordings. When
|
|
2525
|
+
* enabled, the generated URLs will include security signatures that restrict
|
|
2526
|
+
* access and automatically expire after 24 hours.
|
|
2527
|
+
*/
|
|
2528
|
+
opt_in_signed_url?: boolean;
|
|
2529
|
+
/**
|
|
2530
|
+
* Public log of the call, containing details about all the requests and responses
|
|
2531
|
+
* received in LLM WebSocket, latency tracking for each turntaking, helpful for
|
|
2532
|
+
* debugging and tracing. Available after call ends.
|
|
2533
|
+
*/
|
|
2534
|
+
public_log_url?: string;
|
|
2535
|
+
/**
|
|
2536
|
+
* Recording of the call, with each party's audio stored in a separate channel.
|
|
2537
|
+
* Available after the call ends.
|
|
2538
|
+
*/
|
|
2539
|
+
recording_multi_channel_url?: string;
|
|
2540
|
+
/**
|
|
2541
|
+
* Recording of the call. Available after call ends.
|
|
2542
|
+
*/
|
|
2543
|
+
recording_url?: string;
|
|
2544
|
+
/**
|
|
2545
|
+
* Add optional dynamic variables in key value pairs of string that injects into
|
|
2546
|
+
* your Response Engine prompt and tool description. Only applicable for Response
|
|
2547
|
+
* Engine.
|
|
2548
|
+
*/
|
|
2549
|
+
retell_llm_dynamic_variables?: {
|
|
2550
|
+
[key: string]: unknown;
|
|
2551
|
+
};
|
|
2552
|
+
/**
|
|
2553
|
+
* Recording of the call without PII, with each party's audio stored in a separate
|
|
2554
|
+
* channel. Available after the call ends.
|
|
2555
|
+
*/
|
|
2556
|
+
scrubbed_recording_multi_channel_url?: string;
|
|
2557
|
+
/**
|
|
2558
|
+
* Recording of the call without PII. Available after call ends.
|
|
2559
|
+
*/
|
|
2560
|
+
scrubbed_recording_url?: string;
|
|
2561
|
+
/**
|
|
2562
|
+
* Begin timestamp (milliseconds since epoch) of the call. Available after call
|
|
2563
|
+
* starts.
|
|
2564
|
+
*/
|
|
2565
|
+
start_timestamp?: number;
|
|
2566
|
+
/**
|
|
2567
|
+
* Telephony identifier of the call, populated when available. Tracking purposes
|
|
2568
|
+
* only.
|
|
2569
|
+
*/
|
|
2570
|
+
telephony_identifier?: V3PhoneCallResponse.TelephonyIdentifier;
|
|
2571
|
+
/**
|
|
2572
|
+
* The destination number or identifier where the call was transferred to. Only
|
|
2573
|
+
* populated when the disconnection reason was `call_transfer`. Can be a phone
|
|
2574
|
+
* number or a SIP URI. SIP URIs are prefixed with "sip:" and may include a
|
|
2575
|
+
* ";transport=..." portion (if transport is known) where the transport type can be
|
|
2576
|
+
* "tls", "tcp" or "udp".
|
|
2577
|
+
*/
|
|
2578
|
+
transfer_destination?: string | null;
|
|
2579
|
+
/**
|
|
2580
|
+
* Transfer end timestamp (milliseconds since epoch) of the call. Available after
|
|
2581
|
+
* transfer call ends.
|
|
2582
|
+
*/
|
|
2583
|
+
transfer_end_timestamp?: number;
|
|
2584
|
+
}
|
|
2585
|
+
namespace V3PhoneCallResponse {
|
|
2586
|
+
/**
|
|
2587
|
+
* Post call analysis that includes information such as sentiment, status, summary,
|
|
2588
|
+
* and custom defined data to extract. Available after call ends. Subscribe to
|
|
2589
|
+
* `call_analyzed` webhook event type to receive it once ready.
|
|
2590
|
+
*/
|
|
2591
|
+
interface CallAnalysis {
|
|
2592
|
+
/**
|
|
2593
|
+
* Whether the agent seems to have a successful call with the user, where the agent
|
|
2594
|
+
* finishes the task, and the call was complete without being cutoff.
|
|
2595
|
+
*/
|
|
2596
|
+
call_successful?: boolean;
|
|
2597
|
+
/**
|
|
2598
|
+
* A high level summary of the call.
|
|
2599
|
+
*/
|
|
2600
|
+
call_summary?: string;
|
|
2601
|
+
/**
|
|
2602
|
+
* Custom analysis data that was extracted based on the schema defined in agent
|
|
2603
|
+
* post call analysis data. Can be empty if nothing is specified.
|
|
2604
|
+
*/
|
|
2605
|
+
custom_analysis_data?: unknown;
|
|
2606
|
+
/**
|
|
2607
|
+
* Whether the call is entered voicemail.
|
|
2608
|
+
*/
|
|
2609
|
+
in_voicemail?: boolean;
|
|
2610
|
+
/**
|
|
2611
|
+
* Sentiment of the user in the call.
|
|
2612
|
+
*/
|
|
2613
|
+
user_sentiment?: 'Negative' | 'Positive' | 'Neutral' | 'Unknown';
|
|
2614
|
+
}
|
|
2615
|
+
/**
|
|
2616
|
+
* Cost of the call, including all the products and their costs and discount.
|
|
2617
|
+
*/
|
|
2618
|
+
interface CallCost {
|
|
2619
|
+
/**
|
|
2620
|
+
* Combined cost of all individual costs in cents
|
|
2621
|
+
*/
|
|
2622
|
+
combined_cost: number;
|
|
2623
|
+
/**
|
|
2624
|
+
* List of products with their unit prices and costs in cents
|
|
2625
|
+
*/
|
|
2626
|
+
product_costs: Array<CallCost.ProductCost>;
|
|
2627
|
+
/**
|
|
2628
|
+
* Total duration of the call in seconds
|
|
2629
|
+
*/
|
|
2630
|
+
total_duration_seconds: number;
|
|
2631
|
+
/**
|
|
2632
|
+
* Total unit duration price of all products in cents per second
|
|
2633
|
+
*/
|
|
2634
|
+
total_duration_unit_price: number;
|
|
2635
|
+
}
|
|
2636
|
+
namespace CallCost {
|
|
2637
|
+
interface ProductCost {
|
|
2638
|
+
/**
|
|
2639
|
+
* Cost for the product in cents for the duration of the call.
|
|
2640
|
+
*/
|
|
2641
|
+
cost: number;
|
|
2642
|
+
/**
|
|
2643
|
+
* Product name that has a cost associated with it.
|
|
2644
|
+
*/
|
|
2645
|
+
product: string;
|
|
2646
|
+
/**
|
|
2647
|
+
* True if this cost item is for a transfer segment.
|
|
2648
|
+
*/
|
|
2649
|
+
is_transfer_leg_cost?: boolean;
|
|
2650
|
+
/**
|
|
2651
|
+
* Unit price of the product in cents per second.
|
|
2652
|
+
*/
|
|
2653
|
+
unit_price?: number;
|
|
2654
|
+
}
|
|
2655
|
+
}
|
|
2656
|
+
/**
|
|
2657
|
+
* Latency tracking of the call, available after call ends. Not all fields here
|
|
2658
|
+
* will be available, as it depends on the type of call and feature used.
|
|
2659
|
+
*/
|
|
2660
|
+
interface Latency {
|
|
2661
|
+
/**
|
|
2662
|
+
* Transcription latency (diff between the duration of the chunks streamed and the
|
|
2663
|
+
* durations of the transcribed part) tracking of the call.
|
|
2664
|
+
*/
|
|
2665
|
+
asr?: Latency.Asr;
|
|
2666
|
+
/**
|
|
2667
|
+
* End to end latency (from user stops talking to agent start talking) tracking of
|
|
2668
|
+
* the call. This latency does not account for the network trip time from Retell
|
|
2669
|
+
* server to user frontend. The latency is tracked every time turn change between
|
|
2670
|
+
* user and agent.
|
|
2671
|
+
*/
|
|
2672
|
+
e2e?: Latency.E2E;
|
|
2673
|
+
/**
|
|
2674
|
+
* Knowledge base latency (from the triggering of knowledge base retrival to all
|
|
2675
|
+
* relevant context received) tracking of the call. Only populated when using
|
|
2676
|
+
* knowledge base feature for the agent of the call.
|
|
2677
|
+
*/
|
|
2678
|
+
knowledge_base?: Latency.KnowledgeBase;
|
|
2679
|
+
/**
|
|
2680
|
+
* LLM latency (from issue of LLM call to first speakable chunk received) tracking
|
|
2681
|
+
* of the call. When using custom LLM. this latency includes LLM websocket
|
|
2682
|
+
* roundtrip time between user server and Retell server.
|
|
2683
|
+
*/
|
|
2684
|
+
llm?: Latency.Llm;
|
|
2685
|
+
/**
|
|
2686
|
+
* LLM websocket roundtrip latency (between user server and Retell server) tracking
|
|
2687
|
+
* of the call. Only populated for calls using custom LLM.
|
|
2688
|
+
*/
|
|
2689
|
+
llm_websocket_network_rtt?: Latency.LlmWebsocketNetworkRtt;
|
|
2690
|
+
/**
|
|
2691
|
+
* Speech-to-speech latency (from requesting responses of a S2S model to first byte
|
|
2692
|
+
* received) tracking of the call. Only populated for calls that uses S2S model
|
|
2693
|
+
* like Realtime API.
|
|
2694
|
+
*/
|
|
2695
|
+
s2s?: Latency.S2s;
|
|
2696
|
+
/**
|
|
2697
|
+
* Text-to-speech latency (from the triggering of TTS to first byte received)
|
|
2698
|
+
* tracking of the call.
|
|
2699
|
+
*/
|
|
2700
|
+
tts?: Latency.Tts;
|
|
2701
|
+
}
|
|
2702
|
+
namespace Latency {
|
|
2703
|
+
/**
|
|
2704
|
+
* Transcription latency (diff between the duration of the chunks streamed and the
|
|
2705
|
+
* durations of the transcribed part) tracking of the call.
|
|
2706
|
+
*/
|
|
2707
|
+
interface Asr {
|
|
2708
|
+
/**
|
|
2709
|
+
* Maximum latency in the call, measured in milliseconds.
|
|
2710
|
+
*/
|
|
2711
|
+
max?: number;
|
|
2712
|
+
/**
|
|
2713
|
+
* Minimum latency in the call, measured in milliseconds.
|
|
2714
|
+
*/
|
|
2715
|
+
min?: number;
|
|
2716
|
+
/**
|
|
2717
|
+
* Number of data points (number of times latency is tracked).
|
|
2718
|
+
*/
|
|
2719
|
+
num?: number;
|
|
2720
|
+
/**
|
|
2721
|
+
* 50 percentile of latency, measured in milliseconds.
|
|
2722
|
+
*/
|
|
2723
|
+
p50?: number;
|
|
2724
|
+
/**
|
|
2725
|
+
* 90 percentile of latency, measured in milliseconds.
|
|
2726
|
+
*/
|
|
2727
|
+
p90?: number;
|
|
2728
|
+
/**
|
|
2729
|
+
* 95 percentile of latency, measured in milliseconds.
|
|
2730
|
+
*/
|
|
2731
|
+
p95?: number;
|
|
2732
|
+
/**
|
|
2733
|
+
* 99 percentile of latency, measured in milliseconds.
|
|
2734
|
+
*/
|
|
2735
|
+
p99?: number;
|
|
2736
|
+
/**
|
|
2737
|
+
* All the latency data points in the call, measured in milliseconds.
|
|
2738
|
+
*/
|
|
2739
|
+
values?: Array<number>;
|
|
2740
|
+
}
|
|
2741
|
+
/**
|
|
2742
|
+
* End to end latency (from user stops talking to agent start talking) tracking of
|
|
2743
|
+
* the call. This latency does not account for the network trip time from Retell
|
|
2744
|
+
* server to user frontend. The latency is tracked every time turn change between
|
|
2745
|
+
* user and agent.
|
|
2746
|
+
*/
|
|
2747
|
+
interface E2E {
|
|
2748
|
+
/**
|
|
2749
|
+
* Maximum latency in the call, measured in milliseconds.
|
|
2750
|
+
*/
|
|
2751
|
+
max?: number;
|
|
2752
|
+
/**
|
|
2753
|
+
* Minimum latency in the call, measured in milliseconds.
|
|
2754
|
+
*/
|
|
2755
|
+
min?: number;
|
|
2756
|
+
/**
|
|
2757
|
+
* Number of data points (number of times latency is tracked).
|
|
2758
|
+
*/
|
|
2759
|
+
num?: number;
|
|
2760
|
+
/**
|
|
2761
|
+
* 50 percentile of latency, measured in milliseconds.
|
|
2762
|
+
*/
|
|
2763
|
+
p50?: number;
|
|
2764
|
+
/**
|
|
2765
|
+
* 90 percentile of latency, measured in milliseconds.
|
|
2766
|
+
*/
|
|
2767
|
+
p90?: number;
|
|
2768
|
+
/**
|
|
2769
|
+
* 95 percentile of latency, measured in milliseconds.
|
|
2770
|
+
*/
|
|
2771
|
+
p95?: number;
|
|
2772
|
+
/**
|
|
2773
|
+
* 99 percentile of latency, measured in milliseconds.
|
|
2774
|
+
*/
|
|
2775
|
+
p99?: number;
|
|
2776
|
+
/**
|
|
2777
|
+
* All the latency data points in the call, measured in milliseconds.
|
|
2778
|
+
*/
|
|
2779
|
+
values?: Array<number>;
|
|
2780
|
+
}
|
|
2781
|
+
/**
|
|
2782
|
+
* Knowledge base latency (from the triggering of knowledge base retrival to all
|
|
2783
|
+
* relevant context received) tracking of the call. Only populated when using
|
|
2784
|
+
* knowledge base feature for the agent of the call.
|
|
2785
|
+
*/
|
|
2786
|
+
interface KnowledgeBase {
|
|
2787
|
+
/**
|
|
2788
|
+
* Maximum latency in the call, measured in milliseconds.
|
|
2789
|
+
*/
|
|
2790
|
+
max?: number;
|
|
2791
|
+
/**
|
|
2792
|
+
* Minimum latency in the call, measured in milliseconds.
|
|
2793
|
+
*/
|
|
2794
|
+
min?: number;
|
|
2795
|
+
/**
|
|
2796
|
+
* Number of data points (number of times latency is tracked).
|
|
2797
|
+
*/
|
|
2798
|
+
num?: number;
|
|
2799
|
+
/**
|
|
2800
|
+
* 50 percentile of latency, measured in milliseconds.
|
|
2801
|
+
*/
|
|
2802
|
+
p50?: number;
|
|
2803
|
+
/**
|
|
2804
|
+
* 90 percentile of latency, measured in milliseconds.
|
|
2805
|
+
*/
|
|
2806
|
+
p90?: number;
|
|
2807
|
+
/**
|
|
2808
|
+
* 95 percentile of latency, measured in milliseconds.
|
|
2809
|
+
*/
|
|
2810
|
+
p95?: number;
|
|
2811
|
+
/**
|
|
2812
|
+
* 99 percentile of latency, measured in milliseconds.
|
|
2813
|
+
*/
|
|
2814
|
+
p99?: number;
|
|
2815
|
+
/**
|
|
2816
|
+
* All the latency data points in the call, measured in milliseconds.
|
|
2817
|
+
*/
|
|
2818
|
+
values?: Array<number>;
|
|
2819
|
+
}
|
|
2820
|
+
/**
|
|
2821
|
+
* LLM latency (from issue of LLM call to first speakable chunk received) tracking
|
|
2822
|
+
* of the call. When using custom LLM. this latency includes LLM websocket
|
|
2823
|
+
* roundtrip time between user server and Retell server.
|
|
2824
|
+
*/
|
|
2825
|
+
interface Llm {
|
|
2826
|
+
/**
|
|
2827
|
+
* Maximum latency in the call, measured in milliseconds.
|
|
2828
|
+
*/
|
|
2829
|
+
max?: number;
|
|
2830
|
+
/**
|
|
2831
|
+
* Minimum latency in the call, measured in milliseconds.
|
|
2832
|
+
*/
|
|
2833
|
+
min?: number;
|
|
2834
|
+
/**
|
|
2835
|
+
* Number of data points (number of times latency is tracked).
|
|
2836
|
+
*/
|
|
2837
|
+
num?: number;
|
|
2838
|
+
/**
|
|
2839
|
+
* 50 percentile of latency, measured in milliseconds.
|
|
2840
|
+
*/
|
|
2841
|
+
p50?: number;
|
|
2842
|
+
/**
|
|
2843
|
+
* 90 percentile of latency, measured in milliseconds.
|
|
2844
|
+
*/
|
|
2845
|
+
p90?: number;
|
|
2846
|
+
/**
|
|
2847
|
+
* 95 percentile of latency, measured in milliseconds.
|
|
2848
|
+
*/
|
|
2849
|
+
p95?: number;
|
|
2850
|
+
/**
|
|
2851
|
+
* 99 percentile of latency, measured in milliseconds.
|
|
2852
|
+
*/
|
|
2853
|
+
p99?: number;
|
|
2854
|
+
/**
|
|
2855
|
+
* All the latency data points in the call, measured in milliseconds.
|
|
2856
|
+
*/
|
|
2857
|
+
values?: Array<number>;
|
|
2858
|
+
}
|
|
2859
|
+
/**
|
|
2860
|
+
* LLM websocket roundtrip latency (between user server and Retell server) tracking
|
|
2861
|
+
* of the call. Only populated for calls using custom LLM.
|
|
2862
|
+
*/
|
|
2863
|
+
interface LlmWebsocketNetworkRtt {
|
|
2864
|
+
/**
|
|
2865
|
+
* Maximum latency in the call, measured in milliseconds.
|
|
2866
|
+
*/
|
|
2867
|
+
max?: number;
|
|
2868
|
+
/**
|
|
2869
|
+
* Minimum latency in the call, measured in milliseconds.
|
|
2870
|
+
*/
|
|
2871
|
+
min?: number;
|
|
2872
|
+
/**
|
|
2873
|
+
* Number of data points (number of times latency is tracked).
|
|
2874
|
+
*/
|
|
2875
|
+
num?: number;
|
|
2876
|
+
/**
|
|
2877
|
+
* 50 percentile of latency, measured in milliseconds.
|
|
2878
|
+
*/
|
|
2879
|
+
p50?: number;
|
|
2880
|
+
/**
|
|
2881
|
+
* 90 percentile of latency, measured in milliseconds.
|
|
2882
|
+
*/
|
|
2883
|
+
p90?: number;
|
|
2884
|
+
/**
|
|
2885
|
+
* 95 percentile of latency, measured in milliseconds.
|
|
2886
|
+
*/
|
|
2887
|
+
p95?: number;
|
|
2888
|
+
/**
|
|
2889
|
+
* 99 percentile of latency, measured in milliseconds.
|
|
2890
|
+
*/
|
|
2891
|
+
p99?: number;
|
|
2892
|
+
/**
|
|
2893
|
+
* All the latency data points in the call, measured in milliseconds.
|
|
2894
|
+
*/
|
|
2895
|
+
values?: Array<number>;
|
|
2896
|
+
}
|
|
2897
|
+
/**
|
|
2898
|
+
* Speech-to-speech latency (from requesting responses of a S2S model to first byte
|
|
2899
|
+
* received) tracking of the call. Only populated for calls that uses S2S model
|
|
2900
|
+
* like Realtime API.
|
|
2901
|
+
*/
|
|
2902
|
+
interface S2s {
|
|
2903
|
+
/**
|
|
2904
|
+
* Maximum latency in the call, measured in milliseconds.
|
|
2905
|
+
*/
|
|
2906
|
+
max?: number;
|
|
2907
|
+
/**
|
|
2908
|
+
* Minimum latency in the call, measured in milliseconds.
|
|
2909
|
+
*/
|
|
2910
|
+
min?: number;
|
|
2911
|
+
/**
|
|
2912
|
+
* Number of data points (number of times latency is tracked).
|
|
2913
|
+
*/
|
|
2914
|
+
num?: number;
|
|
2915
|
+
/**
|
|
2916
|
+
* 50 percentile of latency, measured in milliseconds.
|
|
2917
|
+
*/
|
|
2918
|
+
p50?: number;
|
|
2919
|
+
/**
|
|
2920
|
+
* 90 percentile of latency, measured in milliseconds.
|
|
2921
|
+
*/
|
|
2922
|
+
p90?: number;
|
|
2923
|
+
/**
|
|
2924
|
+
* 95 percentile of latency, measured in milliseconds.
|
|
2925
|
+
*/
|
|
2926
|
+
p95?: number;
|
|
2927
|
+
/**
|
|
2928
|
+
* 99 percentile of latency, measured in milliseconds.
|
|
2929
|
+
*/
|
|
2930
|
+
p99?: number;
|
|
2931
|
+
/**
|
|
2932
|
+
* All the latency data points in the call, measured in milliseconds.
|
|
2933
|
+
*/
|
|
2934
|
+
values?: Array<number>;
|
|
2935
|
+
}
|
|
2936
|
+
/**
|
|
2937
|
+
* Text-to-speech latency (from the triggering of TTS to first byte received)
|
|
2938
|
+
* tracking of the call.
|
|
2939
|
+
*/
|
|
2940
|
+
interface Tts {
|
|
2941
|
+
/**
|
|
2942
|
+
* Maximum latency in the call, measured in milliseconds.
|
|
2943
|
+
*/
|
|
2944
|
+
max?: number;
|
|
2945
|
+
/**
|
|
2946
|
+
* Minimum latency in the call, measured in milliseconds.
|
|
2947
|
+
*/
|
|
2948
|
+
min?: number;
|
|
2949
|
+
/**
|
|
2950
|
+
* Number of data points (number of times latency is tracked).
|
|
2951
|
+
*/
|
|
2952
|
+
num?: number;
|
|
2953
|
+
/**
|
|
2954
|
+
* 50 percentile of latency, measured in milliseconds.
|
|
2955
|
+
*/
|
|
2956
|
+
p50?: number;
|
|
2957
|
+
/**
|
|
2958
|
+
* 90 percentile of latency, measured in milliseconds.
|
|
2959
|
+
*/
|
|
2960
|
+
p90?: number;
|
|
2961
|
+
/**
|
|
2962
|
+
* 95 percentile of latency, measured in milliseconds.
|
|
2963
|
+
*/
|
|
2964
|
+
p95?: number;
|
|
2965
|
+
/**
|
|
2966
|
+
* 99 percentile of latency, measured in milliseconds.
|
|
2967
|
+
*/
|
|
2968
|
+
p99?: number;
|
|
2969
|
+
/**
|
|
2970
|
+
* All the latency data points in the call, measured in milliseconds.
|
|
2971
|
+
*/
|
|
2972
|
+
values?: Array<number>;
|
|
2973
|
+
}
|
|
2974
|
+
}
|
|
2975
|
+
/**
|
|
2976
|
+
* LLM token usage of the call, available after call ends. Not populated if using
|
|
2977
|
+
* custom LLM, realtime API, or no LLM call is made.
|
|
2978
|
+
*/
|
|
2979
|
+
interface LlmTokenUsage {
|
|
2980
|
+
/**
|
|
2981
|
+
* Average token count of the call.
|
|
2982
|
+
*/
|
|
2983
|
+
average: number;
|
|
2984
|
+
/**
|
|
2985
|
+
* Number of requests made to the LLM.
|
|
2986
|
+
*/
|
|
2987
|
+
num_requests: number;
|
|
2988
|
+
/**
|
|
2989
|
+
* All the token count values in the call.
|
|
2990
|
+
*/
|
|
2991
|
+
values: Array<number>;
|
|
2992
|
+
}
|
|
2993
|
+
/**
|
|
2994
|
+
* Telephony identifier of the call, populated when available. Tracking purposes
|
|
2995
|
+
* only.
|
|
2996
|
+
*/
|
|
2997
|
+
interface TelephonyIdentifier {
|
|
2998
|
+
/**
|
|
2999
|
+
* Twilio call sid.
|
|
3000
|
+
*/
|
|
3001
|
+
twilio_call_sid?: string;
|
|
3002
|
+
}
|
|
3003
|
+
}
|
|
3004
|
+
}
|
|
3005
|
+
export interface CallUpdateParams {
|
|
3006
|
+
/**
|
|
3007
|
+
* Custom attributes for the call
|
|
3008
|
+
*/
|
|
3009
|
+
custom_attributes?: {
|
|
3010
|
+
[key: string]: string | number | boolean;
|
|
3011
|
+
};
|
|
3012
|
+
/**
|
|
3013
|
+
* Data storage setting for this call. Overrides the agent's default setting.
|
|
3014
|
+
* "everything" stores all data, "everything_except_pii" excludes PII when
|
|
3015
|
+
* possible, "basic_attributes_only" stores only metadata. Cannot be downgraded
|
|
3016
|
+
* from more restrictive to less restrictive settings.
|
|
3017
|
+
*/
|
|
3018
|
+
data_storage_setting?: 'everything' | 'everything_except_pii' | 'basic_attributes_only';
|
|
3019
|
+
/**
|
|
3020
|
+
* An arbitrary object for storage purpose only. You can put anything here like
|
|
3021
|
+
* your internal customer id associated with the call. Not used for processing. You
|
|
3022
|
+
* can later get this field from the call object. Size limited to 50kB max.
|
|
3023
|
+
*/
|
|
3024
|
+
metadata?: unknown;
|
|
3025
|
+
/**
|
|
3026
|
+
* Override dynamic varaibles represented as key-value pairs of strings. Setting
|
|
3027
|
+
* this will override or add the dynamic variables set in the agent during the
|
|
3028
|
+
* call. Only need to set the delta where you want to override, no need to set the
|
|
3029
|
+
* entire dynamic variables object. Setting this to null will remove any existing
|
|
3030
|
+
* override.
|
|
3031
|
+
*/
|
|
3032
|
+
override_dynamic_variables?: {
|
|
3033
|
+
[key: string]: string;
|
|
3034
|
+
} | null;
|
|
3035
|
+
}
|
|
3036
|
+
export interface CallListParams {
|
|
3037
|
+
/**
|
|
3038
|
+
* Filter criteria for calls. All conditions are implicitly connected with AND.
|
|
3039
|
+
*/
|
|
3040
|
+
filter_criteria?: CallListParams.FilterCriteria;
|
|
3041
|
+
/**
|
|
3042
|
+
* Maximum number of calls to return.
|
|
3043
|
+
*/
|
|
3044
|
+
limit?: number;
|
|
3045
|
+
/**
|
|
3046
|
+
* Opaque pagination cursor from a previous response.
|
|
3047
|
+
*/
|
|
3048
|
+
pagination_key?: string;
|
|
3049
|
+
/**
|
|
3050
|
+
* Number of records to skip for pagination.
|
|
3051
|
+
*/
|
|
3052
|
+
skip?: number;
|
|
3053
|
+
/**
|
|
3054
|
+
* Sort calls by `start_timestamp` in ascending or descending order.
|
|
3055
|
+
*/
|
|
3056
|
+
sort_order?: 'ascending' | 'descending';
|
|
3057
|
+
}
|
|
3058
|
+
export declare namespace CallListParams {
|
|
3059
|
+
/**
|
|
3060
|
+
* Filter criteria for calls. All conditions are implicitly connected with AND.
|
|
3061
|
+
*/
|
|
3062
|
+
interface FilterCriteria {
|
|
3063
|
+
/**
|
|
3064
|
+
* Filter by agent(s). Agent filters are connected by OR.
|
|
3065
|
+
*/
|
|
3066
|
+
agent?: Array<FilterCriteria.Agent>;
|
|
3067
|
+
/**
|
|
3068
|
+
* Filter by batch call ID.
|
|
3069
|
+
*/
|
|
3070
|
+
batch_call_id?: FilterCriteria.BatchCallID;
|
|
3071
|
+
/**
|
|
3072
|
+
* Filter by call ID.
|
|
3073
|
+
*/
|
|
3074
|
+
call_id?: FilterCriteria.CallID;
|
|
3075
|
+
call_status?: FilterCriteria.CallStatus;
|
|
3076
|
+
/**
|
|
3077
|
+
* Filter by whether the call was successful.
|
|
3078
|
+
*/
|
|
3079
|
+
call_successful?: FilterCriteria.CallSuccessful;
|
|
3080
|
+
call_type?: FilterCriteria.CallType;
|
|
3081
|
+
/**
|
|
3082
|
+
* Filter by combined cost of the call.
|
|
3083
|
+
*/
|
|
3084
|
+
combined_cost?: FilterCriteria.NumberFilter | FilterCriteria.RangeFilter;
|
|
3085
|
+
/**
|
|
3086
|
+
* Filter by custom analysis data fields.
|
|
3087
|
+
*/
|
|
3088
|
+
custom_analysis_data?: Array<FilterCriteria.StringFilter | FilterCriteria.NumberFilter | FilterCriteria.BooleanFilter | FilterCriteria.RangeFilter | FilterCriteria.EnumFilter | FilterCriteria.PresentFilter>;
|
|
3089
|
+
/**
|
|
3090
|
+
* Filter by custom attributes fields.
|
|
3091
|
+
*/
|
|
3092
|
+
custom_attributes?: Array<FilterCriteria.StringFilter | FilterCriteria.NumberFilter | FilterCriteria.BooleanFilter | FilterCriteria.RangeFilter | FilterCriteria.EnumFilter | FilterCriteria.PresentFilter>;
|
|
3093
|
+
data_storage_setting?: FilterCriteria.DataStorageSetting;
|
|
3094
|
+
direction?: FilterCriteria.Direction;
|
|
3095
|
+
disconnection_reason?: FilterCriteria.DisconnectionReason;
|
|
3096
|
+
/**
|
|
3097
|
+
* Filter by call duration in milliseconds.
|
|
3098
|
+
*/
|
|
3099
|
+
duration_ms?: FilterCriteria.NumberFilter | FilterCriteria.RangeFilter;
|
|
3100
|
+
/**
|
|
3101
|
+
* Filter by dynamic variables.
|
|
3102
|
+
*/
|
|
3103
|
+
dynamic_variables?: Array<FilterCriteria.DynamicVariable>;
|
|
3104
|
+
/**
|
|
3105
|
+
* Filter by end-to-end latency p50.
|
|
3106
|
+
*/
|
|
3107
|
+
e2e_latency_p50?: FilterCriteria.NumberFilter | FilterCriteria.RangeFilter;
|
|
3108
|
+
/**
|
|
3109
|
+
* Filter by call end timestamp (epoch ms).
|
|
3110
|
+
*/
|
|
3111
|
+
end_timestamp?: FilterCriteria.NumberFilter | FilterCriteria.RangeFilter;
|
|
3112
|
+
/**
|
|
3113
|
+
* Filter by from number.
|
|
3114
|
+
*/
|
|
3115
|
+
from_number?: FilterCriteria.FromNumber;
|
|
3116
|
+
/**
|
|
3117
|
+
* Filter by whether the call is in voicemail.
|
|
3118
|
+
*/
|
|
3119
|
+
in_voicemail?: FilterCriteria.InVoicemail;
|
|
3120
|
+
/**
|
|
3121
|
+
* Filter by metadata fields.
|
|
3122
|
+
*/
|
|
3123
|
+
metadata?: Array<FilterCriteria.StringFilter | FilterCriteria.NumberFilter | FilterCriteria.BooleanFilter | FilterCriteria.RangeFilter | FilterCriteria.EnumFilter | FilterCriteria.PresentFilter>;
|
|
3124
|
+
/**
|
|
3125
|
+
* Filter by call start timestamp (epoch ms).
|
|
3126
|
+
*/
|
|
3127
|
+
start_timestamp?: FilterCriteria.NumberFilter | FilterCriteria.RangeFilter;
|
|
3128
|
+
/**
|
|
3129
|
+
* Filter by to number.
|
|
3130
|
+
*/
|
|
3131
|
+
to_number?: FilterCriteria.ToNumber;
|
|
3132
|
+
/**
|
|
3133
|
+
* Filter by tool call criteria. Tool call filters are connected by AND.
|
|
3134
|
+
*/
|
|
3135
|
+
tool_calls?: Array<FilterCriteria.ToolCall>;
|
|
3136
|
+
user_sentiment?: FilterCriteria.UserSentiment;
|
|
3137
|
+
}
|
|
3138
|
+
namespace FilterCriteria {
|
|
3139
|
+
interface Agent {
|
|
3140
|
+
/**
|
|
3141
|
+
* The agent ID to filter on.
|
|
3142
|
+
*/
|
|
3143
|
+
agent_id: string;
|
|
3144
|
+
/**
|
|
3145
|
+
* Specific versions to filter on. If not provided, all versions are included.
|
|
3146
|
+
*/
|
|
3147
|
+
version?: Array<number>;
|
|
3148
|
+
}
|
|
3149
|
+
/**
|
|
3150
|
+
* Filter by batch call ID.
|
|
3151
|
+
*/
|
|
3152
|
+
interface BatchCallID {
|
|
3153
|
+
/**
|
|
3154
|
+
* eq: equal, ne: not equal, sw: starts with, ew: ends with, co: contains
|
|
3155
|
+
*/
|
|
3156
|
+
op: 'eq' | 'ne' | 'sw' | 'ew' | 'co';
|
|
3157
|
+
type: 'string';
|
|
3158
|
+
value: string;
|
|
3159
|
+
}
|
|
3160
|
+
/**
|
|
3161
|
+
* Filter by call ID.
|
|
3162
|
+
*/
|
|
3163
|
+
interface CallID {
|
|
3164
|
+
/**
|
|
3165
|
+
* eq: equal, ne: not equal, sw: starts with, ew: ends with, co: contains
|
|
3166
|
+
*/
|
|
3167
|
+
op: 'eq' | 'ne' | 'sw' | 'ew' | 'co';
|
|
3168
|
+
type: 'string';
|
|
3169
|
+
value: string;
|
|
3170
|
+
}
|
|
3171
|
+
interface CallStatus {
|
|
3172
|
+
/**
|
|
3173
|
+
* in: value is one of the listed values
|
|
3174
|
+
*/
|
|
3175
|
+
op: 'in';
|
|
3176
|
+
type: 'enum';
|
|
3177
|
+
value: Array<'not_connected' | 'ongoing' | 'ended' | 'error'>;
|
|
3178
|
+
}
|
|
3179
|
+
/**
|
|
3180
|
+
* Filter by whether the call was successful.
|
|
3181
|
+
*/
|
|
3182
|
+
interface CallSuccessful {
|
|
3183
|
+
op: 'eq';
|
|
3184
|
+
type: 'boolean';
|
|
3185
|
+
value: boolean;
|
|
3186
|
+
}
|
|
3187
|
+
interface CallType {
|
|
3188
|
+
/**
|
|
3189
|
+
* in: value is one of the listed values
|
|
3190
|
+
*/
|
|
3191
|
+
op: 'in';
|
|
3192
|
+
type: 'enum';
|
|
3193
|
+
value: Array<'web_call' | 'phone_call'>;
|
|
3194
|
+
}
|
|
3195
|
+
interface NumberFilter {
|
|
3196
|
+
/**
|
|
3197
|
+
* eq: equal, ne: not equal, gt: greater than, ge: greater than or equal, lt: less
|
|
3198
|
+
* than, le: less than or equal
|
|
3199
|
+
*/
|
|
3200
|
+
op: 'eq' | 'ne' | 'gt' | 'ge' | 'lt' | 'le';
|
|
3201
|
+
type: 'number';
|
|
3202
|
+
value: number;
|
|
3203
|
+
}
|
|
3204
|
+
interface RangeFilter {
|
|
3205
|
+
/**
|
|
3206
|
+
* bt: between
|
|
3207
|
+
*/
|
|
3208
|
+
op: 'bt';
|
|
3209
|
+
type: 'range';
|
|
3210
|
+
/**
|
|
3211
|
+
* [lower_bound, upper_bound]
|
|
3212
|
+
*/
|
|
3213
|
+
value: Array<number>;
|
|
3214
|
+
}
|
|
3215
|
+
interface StringFilter {
|
|
3216
|
+
/**
|
|
3217
|
+
* eq: equal, ne: not equal, sw: starts with, ew: ends with, co: contains
|
|
3218
|
+
*/
|
|
3219
|
+
op: 'eq' | 'ne' | 'sw' | 'ew' | 'co';
|
|
3220
|
+
type: 'string';
|
|
3221
|
+
value: string;
|
|
3222
|
+
/**
|
|
3223
|
+
* The field name to filter on.
|
|
3224
|
+
*/
|
|
3225
|
+
key?: string;
|
|
3226
|
+
}
|
|
3227
|
+
interface NumberFilter {
|
|
3228
|
+
/**
|
|
3229
|
+
* eq: equal, ne: not equal, gt: greater than, ge: greater than or equal, lt: less
|
|
3230
|
+
* than, le: less than or equal
|
|
3231
|
+
*/
|
|
3232
|
+
op: 'eq' | 'ne' | 'gt' | 'ge' | 'lt' | 'le';
|
|
3233
|
+
type: 'number';
|
|
3234
|
+
value: number;
|
|
3235
|
+
/**
|
|
3236
|
+
* The field name to filter on.
|
|
3237
|
+
*/
|
|
3238
|
+
key?: string;
|
|
3239
|
+
}
|
|
3240
|
+
interface BooleanFilter {
|
|
3241
|
+
op: 'eq';
|
|
3242
|
+
type: 'boolean';
|
|
3243
|
+
value: boolean;
|
|
3244
|
+
/**
|
|
3245
|
+
* The field name to filter on.
|
|
3246
|
+
*/
|
|
3247
|
+
key?: string;
|
|
3248
|
+
}
|
|
3249
|
+
interface RangeFilter {
|
|
3250
|
+
/**
|
|
3251
|
+
* bt: between
|
|
3252
|
+
*/
|
|
3253
|
+
op: 'bt';
|
|
3254
|
+
type: 'range';
|
|
3255
|
+
/**
|
|
3256
|
+
* [lower_bound, upper_bound]
|
|
3257
|
+
*/
|
|
3258
|
+
value: Array<number>;
|
|
3259
|
+
/**
|
|
3260
|
+
* The field name to filter on.
|
|
3261
|
+
*/
|
|
3262
|
+
key?: string;
|
|
3263
|
+
}
|
|
3264
|
+
interface EnumFilter {
|
|
3265
|
+
/**
|
|
3266
|
+
* in: value is one of the listed values
|
|
3267
|
+
*/
|
|
3268
|
+
op: 'in';
|
|
3269
|
+
type: 'enum';
|
|
3270
|
+
value: Array<string>;
|
|
3271
|
+
/**
|
|
3272
|
+
* The field name to filter on.
|
|
3273
|
+
*/
|
|
3274
|
+
key?: string;
|
|
3275
|
+
}
|
|
3276
|
+
interface PresentFilter {
|
|
3277
|
+
/**
|
|
3278
|
+
* pr: present (has value), np: not present
|
|
3279
|
+
*/
|
|
3280
|
+
op: 'pr' | 'np';
|
|
3281
|
+
type: 'present';
|
|
3282
|
+
/**
|
|
3283
|
+
* The field name to filter on.
|
|
3284
|
+
*/
|
|
3285
|
+
key?: string;
|
|
3286
|
+
}
|
|
3287
|
+
interface StringFilter {
|
|
3288
|
+
/**
|
|
3289
|
+
* eq: equal, ne: not equal, sw: starts with, ew: ends with, co: contains
|
|
3290
|
+
*/
|
|
3291
|
+
op: 'eq' | 'ne' | 'sw' | 'ew' | 'co';
|
|
3292
|
+
type: 'string';
|
|
3293
|
+
value: string;
|
|
3294
|
+
/**
|
|
3295
|
+
* The field name to filter on.
|
|
3296
|
+
*/
|
|
3297
|
+
key?: string;
|
|
3298
|
+
}
|
|
3299
|
+
interface NumberFilter {
|
|
3300
|
+
/**
|
|
3301
|
+
* eq: equal, ne: not equal, gt: greater than, ge: greater than or equal, lt: less
|
|
3302
|
+
* than, le: less than or equal
|
|
3303
|
+
*/
|
|
3304
|
+
op: 'eq' | 'ne' | 'gt' | 'ge' | 'lt' | 'le';
|
|
3305
|
+
type: 'number';
|
|
3306
|
+
value: number;
|
|
3307
|
+
/**
|
|
3308
|
+
* The field name to filter on.
|
|
3309
|
+
*/
|
|
3310
|
+
key?: string;
|
|
3311
|
+
}
|
|
3312
|
+
interface BooleanFilter {
|
|
3313
|
+
op: 'eq';
|
|
3314
|
+
type: 'boolean';
|
|
3315
|
+
value: boolean;
|
|
3316
|
+
/**
|
|
3317
|
+
* The field name to filter on.
|
|
3318
|
+
*/
|
|
3319
|
+
key?: string;
|
|
3320
|
+
}
|
|
3321
|
+
interface RangeFilter {
|
|
3322
|
+
/**
|
|
3323
|
+
* bt: between
|
|
3324
|
+
*/
|
|
3325
|
+
op: 'bt';
|
|
3326
|
+
type: 'range';
|
|
3327
|
+
/**
|
|
3328
|
+
* [lower_bound, upper_bound]
|
|
3329
|
+
*/
|
|
3330
|
+
value: Array<number>;
|
|
3331
|
+
/**
|
|
3332
|
+
* The field name to filter on.
|
|
3333
|
+
*/
|
|
3334
|
+
key?: string;
|
|
3335
|
+
}
|
|
3336
|
+
interface EnumFilter {
|
|
3337
|
+
/**
|
|
3338
|
+
* in: value is one of the listed values
|
|
3339
|
+
*/
|
|
3340
|
+
op: 'in';
|
|
3341
|
+
type: 'enum';
|
|
3342
|
+
value: Array<string>;
|
|
3343
|
+
/**
|
|
3344
|
+
* The field name to filter on.
|
|
3345
|
+
*/
|
|
3346
|
+
key?: string;
|
|
3347
|
+
}
|
|
3348
|
+
interface PresentFilter {
|
|
3349
|
+
/**
|
|
3350
|
+
* pr: present (has value), np: not present
|
|
3351
|
+
*/
|
|
3352
|
+
op: 'pr' | 'np';
|
|
3353
|
+
type: 'present';
|
|
3354
|
+
/**
|
|
3355
|
+
* The field name to filter on.
|
|
3356
|
+
*/
|
|
3357
|
+
key?: string;
|
|
3358
|
+
}
|
|
3359
|
+
interface DataStorageSetting {
|
|
3360
|
+
/**
|
|
3361
|
+
* in: value is one of the listed values
|
|
3362
|
+
*/
|
|
3363
|
+
op: 'in';
|
|
3364
|
+
type: 'enum';
|
|
3365
|
+
value: Array<'everything' | 'everything_except_pii' | 'basic_attributes_only'>;
|
|
3366
|
+
}
|
|
3367
|
+
interface Direction {
|
|
3368
|
+
/**
|
|
3369
|
+
* in: value is one of the listed values
|
|
3370
|
+
*/
|
|
3371
|
+
op: 'in';
|
|
3372
|
+
type: 'enum';
|
|
3373
|
+
value: Array<'inbound' | 'outbound'>;
|
|
3374
|
+
}
|
|
3375
|
+
interface DisconnectionReason {
|
|
3376
|
+
/**
|
|
3377
|
+
* in: value is one of the listed values
|
|
3378
|
+
*/
|
|
3379
|
+
op: 'in';
|
|
3380
|
+
type: 'enum';
|
|
3381
|
+
value: Array<'user_hangup' | 'agent_hangup' | 'call_transfer' | 'voicemail_reached' | 'ivr_reached' | 'inactivity' | 'max_duration_reached' | 'concurrency_limit_reached' | 'no_valid_payment' | 'scam_detected' | 'dial_busy' | 'dial_failed' | 'dial_no_answer' | 'invalid_destination' | 'telephony_provider_permission_denied' | 'telephony_provider_unavailable' | 'sip_routing_error' | 'marked_as_spam' | 'user_declined' | 'error_llm_websocket_open' | 'error_llm_websocket_lost_connection' | 'error_llm_websocket_runtime' | 'error_llm_websocket_corrupt_payload' | 'error_no_audio_received' | 'error_asr' | 'error_retell' | 'error_unknown' | 'error_user_not_joined' | 'registered_call_timeout' | 'transfer_bridged' | 'transfer_cancelled' | 'manual_stopped'>;
|
|
3382
|
+
}
|
|
3383
|
+
interface NumberFilter {
|
|
3384
|
+
/**
|
|
3385
|
+
* eq: equal, ne: not equal, gt: greater than, ge: greater than or equal, lt: less
|
|
3386
|
+
* than, le: less than or equal
|
|
3387
|
+
*/
|
|
3388
|
+
op: 'eq' | 'ne' | 'gt' | 'ge' | 'lt' | 'le';
|
|
3389
|
+
type: 'number';
|
|
3390
|
+
value: number;
|
|
3391
|
+
}
|
|
3392
|
+
interface RangeFilter {
|
|
3393
|
+
/**
|
|
3394
|
+
* bt: between
|
|
3395
|
+
*/
|
|
3396
|
+
op: 'bt';
|
|
3397
|
+
type: 'range';
|
|
3398
|
+
/**
|
|
3399
|
+
* [lower_bound, upper_bound]
|
|
3400
|
+
*/
|
|
3401
|
+
value: Array<number>;
|
|
3402
|
+
}
|
|
3403
|
+
interface DynamicVariable {
|
|
3404
|
+
/**
|
|
3405
|
+
* The dynamic variable name to filter on.
|
|
3406
|
+
*/
|
|
3407
|
+
key: string;
|
|
3408
|
+
/**
|
|
3409
|
+
* eq: equal, ne: not equal, sw: starts with, ew: ends with, co: contains
|
|
3410
|
+
*/
|
|
3411
|
+
op: 'eq' | 'ne' | 'sw' | 'ew' | 'co';
|
|
3412
|
+
type: 'string';
|
|
3413
|
+
value: string;
|
|
3414
|
+
}
|
|
3415
|
+
interface NumberFilter {
|
|
3416
|
+
/**
|
|
3417
|
+
* eq: equal, ne: not equal, gt: greater than, ge: greater than or equal, lt: less
|
|
3418
|
+
* than, le: less than or equal
|
|
3419
|
+
*/
|
|
3420
|
+
op: 'eq' | 'ne' | 'gt' | 'ge' | 'lt' | 'le';
|
|
3421
|
+
type: 'number';
|
|
3422
|
+
value: number;
|
|
3423
|
+
}
|
|
3424
|
+
interface RangeFilter {
|
|
3425
|
+
/**
|
|
3426
|
+
* bt: between
|
|
3427
|
+
*/
|
|
3428
|
+
op: 'bt';
|
|
3429
|
+
type: 'range';
|
|
3430
|
+
/**
|
|
3431
|
+
* [lower_bound, upper_bound]
|
|
3432
|
+
*/
|
|
3433
|
+
value: Array<number>;
|
|
3434
|
+
}
|
|
3435
|
+
interface NumberFilter {
|
|
3436
|
+
/**
|
|
3437
|
+
* eq: equal, ne: not equal, gt: greater than, ge: greater than or equal, lt: less
|
|
3438
|
+
* than, le: less than or equal
|
|
3439
|
+
*/
|
|
3440
|
+
op: 'eq' | 'ne' | 'gt' | 'ge' | 'lt' | 'le';
|
|
3441
|
+
type: 'number';
|
|
3442
|
+
value: number;
|
|
3443
|
+
}
|
|
3444
|
+
interface RangeFilter {
|
|
3445
|
+
/**
|
|
3446
|
+
* bt: between
|
|
3447
|
+
*/
|
|
3448
|
+
op: 'bt';
|
|
3449
|
+
type: 'range';
|
|
3450
|
+
/**
|
|
3451
|
+
* [lower_bound, upper_bound]
|
|
3452
|
+
*/
|
|
3453
|
+
value: Array<number>;
|
|
3454
|
+
}
|
|
3455
|
+
/**
|
|
3456
|
+
* Filter by from number.
|
|
3457
|
+
*/
|
|
3458
|
+
interface FromNumber {
|
|
3459
|
+
/**
|
|
3460
|
+
* eq: equal, ne: not equal, sw: starts with, ew: ends with, co: contains
|
|
3461
|
+
*/
|
|
3462
|
+
op: 'eq' | 'ne' | 'sw' | 'ew' | 'co';
|
|
3463
|
+
type: 'string';
|
|
3464
|
+
value: string;
|
|
3465
|
+
}
|
|
3466
|
+
/**
|
|
3467
|
+
* Filter by whether the call is in voicemail.
|
|
3468
|
+
*/
|
|
3469
|
+
interface InVoicemail {
|
|
3470
|
+
op: 'eq';
|
|
3471
|
+
type: 'boolean';
|
|
3472
|
+
value: boolean;
|
|
3473
|
+
}
|
|
3474
|
+
interface StringFilter {
|
|
3475
|
+
/**
|
|
3476
|
+
* eq: equal, ne: not equal, sw: starts with, ew: ends with, co: contains
|
|
3477
|
+
*/
|
|
3478
|
+
op: 'eq' | 'ne' | 'sw' | 'ew' | 'co';
|
|
3479
|
+
type: 'string';
|
|
3480
|
+
value: string;
|
|
3481
|
+
/**
|
|
3482
|
+
* The field name to filter on.
|
|
3483
|
+
*/
|
|
3484
|
+
key?: string;
|
|
3485
|
+
}
|
|
3486
|
+
interface NumberFilter {
|
|
3487
|
+
/**
|
|
3488
|
+
* eq: equal, ne: not equal, gt: greater than, ge: greater than or equal, lt: less
|
|
3489
|
+
* than, le: less than or equal
|
|
3490
|
+
*/
|
|
3491
|
+
op: 'eq' | 'ne' | 'gt' | 'ge' | 'lt' | 'le';
|
|
3492
|
+
type: 'number';
|
|
3493
|
+
value: number;
|
|
3494
|
+
/**
|
|
3495
|
+
* The field name to filter on.
|
|
3496
|
+
*/
|
|
3497
|
+
key?: string;
|
|
3498
|
+
}
|
|
3499
|
+
interface BooleanFilter {
|
|
3500
|
+
op: 'eq';
|
|
3501
|
+
type: 'boolean';
|
|
3502
|
+
value: boolean;
|
|
3503
|
+
/**
|
|
3504
|
+
* The field name to filter on.
|
|
3505
|
+
*/
|
|
3506
|
+
key?: string;
|
|
3507
|
+
}
|
|
3508
|
+
interface RangeFilter {
|
|
3509
|
+
/**
|
|
3510
|
+
* bt: between
|
|
3511
|
+
*/
|
|
3512
|
+
op: 'bt';
|
|
3513
|
+
type: 'range';
|
|
3514
|
+
/**
|
|
3515
|
+
* [lower_bound, upper_bound]
|
|
3516
|
+
*/
|
|
3517
|
+
value: Array<number>;
|
|
3518
|
+
/**
|
|
3519
|
+
* The field name to filter on.
|
|
3520
|
+
*/
|
|
3521
|
+
key?: string;
|
|
3522
|
+
}
|
|
3523
|
+
interface EnumFilter {
|
|
3524
|
+
/**
|
|
3525
|
+
* in: value is one of the listed values
|
|
3526
|
+
*/
|
|
3527
|
+
op: 'in';
|
|
3528
|
+
type: 'enum';
|
|
3529
|
+
value: Array<string>;
|
|
3530
|
+
/**
|
|
3531
|
+
* The field name to filter on.
|
|
3532
|
+
*/
|
|
3533
|
+
key?: string;
|
|
3534
|
+
}
|
|
3535
|
+
interface PresentFilter {
|
|
3536
|
+
/**
|
|
3537
|
+
* pr: present (has value), np: not present
|
|
3538
|
+
*/
|
|
3539
|
+
op: 'pr' | 'np';
|
|
3540
|
+
type: 'present';
|
|
3541
|
+
/**
|
|
3542
|
+
* The field name to filter on.
|
|
3543
|
+
*/
|
|
3544
|
+
key?: string;
|
|
3545
|
+
}
|
|
3546
|
+
interface NumberFilter {
|
|
3547
|
+
/**
|
|
3548
|
+
* eq: equal, ne: not equal, gt: greater than, ge: greater than or equal, lt: less
|
|
3549
|
+
* than, le: less than or equal
|
|
3550
|
+
*/
|
|
3551
|
+
op: 'eq' | 'ne' | 'gt' | 'ge' | 'lt' | 'le';
|
|
3552
|
+
type: 'number';
|
|
3553
|
+
value: number;
|
|
3554
|
+
}
|
|
3555
|
+
interface RangeFilter {
|
|
3556
|
+
/**
|
|
3557
|
+
* bt: between
|
|
3558
|
+
*/
|
|
3559
|
+
op: 'bt';
|
|
3560
|
+
type: 'range';
|
|
3561
|
+
/**
|
|
3562
|
+
* [lower_bound, upper_bound]
|
|
3563
|
+
*/
|
|
3564
|
+
value: Array<number>;
|
|
3565
|
+
}
|
|
3566
|
+
/**
|
|
3567
|
+
* Filter by to number.
|
|
3568
|
+
*/
|
|
3569
|
+
interface ToNumber {
|
|
3570
|
+
/**
|
|
3571
|
+
* eq: equal, ne: not equal, sw: starts with, ew: ends with, co: contains
|
|
3572
|
+
*/
|
|
3573
|
+
op: 'eq' | 'ne' | 'sw' | 'ew' | 'co';
|
|
3574
|
+
type: 'string';
|
|
3575
|
+
value: string;
|
|
3576
|
+
}
|
|
3577
|
+
interface ToolCall {
|
|
3578
|
+
/**
|
|
3579
|
+
* The tool call name to filter on.
|
|
3580
|
+
*/
|
|
3581
|
+
name: string;
|
|
3582
|
+
/**
|
|
3583
|
+
* Filter by tool call latency in milliseconds.
|
|
3584
|
+
*/
|
|
3585
|
+
latency_ms?: ToolCall.NumberFilter | ToolCall.RangeFilter;
|
|
3586
|
+
/**
|
|
3587
|
+
* Filter by tool call success status.
|
|
3588
|
+
*/
|
|
3589
|
+
success?: ToolCall.Success;
|
|
3590
|
+
}
|
|
3591
|
+
namespace ToolCall {
|
|
3592
|
+
interface NumberFilter {
|
|
3593
|
+
/**
|
|
3594
|
+
* eq: equal, ne: not equal, gt: greater than, ge: greater than or equal, lt: less
|
|
3595
|
+
* than, le: less than or equal
|
|
3596
|
+
*/
|
|
3597
|
+
op: 'eq' | 'ne' | 'gt' | 'ge' | 'lt' | 'le';
|
|
3598
|
+
type: 'number';
|
|
3599
|
+
value: number;
|
|
3600
|
+
}
|
|
3601
|
+
interface RangeFilter {
|
|
3602
|
+
/**
|
|
3603
|
+
* bt: between
|
|
3604
|
+
*/
|
|
3605
|
+
op: 'bt';
|
|
3606
|
+
type: 'range';
|
|
3607
|
+
/**
|
|
3608
|
+
* [lower_bound, upper_bound]
|
|
3609
|
+
*/
|
|
3610
|
+
value: Array<number>;
|
|
3611
|
+
}
|
|
3612
|
+
/**
|
|
3613
|
+
* Filter by tool call success status.
|
|
3614
|
+
*/
|
|
3615
|
+
interface Success {
|
|
3616
|
+
op: 'eq';
|
|
3617
|
+
type: 'boolean';
|
|
3618
|
+
value: boolean;
|
|
3619
|
+
}
|
|
3620
|
+
}
|
|
3621
|
+
interface UserSentiment {
|
|
3622
|
+
/**
|
|
3623
|
+
* in: value is one of the listed values
|
|
3624
|
+
*/
|
|
3625
|
+
op: 'in';
|
|
3626
|
+
type: 'enum';
|
|
3627
|
+
value: Array<'Negative' | 'Positive' | 'Neutral' | 'Unknown'>;
|
|
1994
3628
|
}
|
|
1995
3629
|
}
|
|
1996
3630
|
}
|
|
@@ -2380,7 +4014,7 @@ export declare namespace CallCreatePhoneCallParams {
|
|
|
2380
4014
|
* available voice models. Set to null to remove voice model selection, and default
|
|
2381
4015
|
* ones will apply. Check out dashboard for more details of each voice model.
|
|
2382
4016
|
*/
|
|
2383
|
-
voice_model?: 'eleven_turbo_v2' | 'eleven_flash_v2' | 'eleven_turbo_v2_5' | 'eleven_flash_v2_5' | 'eleven_multilingual_v2' | 'eleven_v3' | 'sonic-3' | 'sonic-3-latest' | 'tts-1' | 'gpt-4o-mini-tts' | 'speech-02-turbo' | 'speech-2.8-turbo' | 's1' | 's2-pro' | null;
|
|
4017
|
+
voice_model?: 'eleven_turbo_v2' | 'eleven_flash_v2' | 'eleven_turbo_v2_5' | 'eleven_flash_v2_5' | 'eleven_multilingual_v2' | 'eleven_v3' | 'sonic-3' | 'sonic-3-latest' | 'sonic-3.5' | 'tts-1' | 'gpt-4o-mini-tts' | 'speech-02-turbo' | 'speech-2.8-turbo' | 's1' | 's2-pro' | 's2.1-pro' | null;
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/**
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* Controls speed of voice. Value ranging from [0.5,2]. Lower value means slower
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* speech, while higher value means faster speech rate. If unset, default value 1
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@@ -2927,7 +4561,7 @@ export declare namespace CallCreatePhoneCallParams {
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* Select the underlying speech to speech model. Can only set this or model, not
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* both.
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*/
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-
s2s_model?: 'gpt-realtime-1.5' | 'gpt-realtime' | 'gpt-realtime-mini' | null;
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+
s2s_model?: 'gpt-realtime-2' | 'gpt-realtime-1.5' | 'gpt-realtime' | 'gpt-realtime-mini' | null;
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/**
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* The speaker who starts the conversation. Required. Must be either 'user' or
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* 'agent'.
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@@ -3329,7 +4963,7 @@ export declare namespace CallCreateWebCallParams {
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* available voice models. Set to null to remove voice model selection, and default
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* ones will apply. Check out dashboard for more details of each voice model.
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*/
|
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3332
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-
voice_model?: 'eleven_turbo_v2' | 'eleven_flash_v2' | 'eleven_turbo_v2_5' | 'eleven_flash_v2_5' | 'eleven_multilingual_v2' | 'eleven_v3' | 'sonic-3' | 'sonic-3-latest' | 'tts-1' | 'gpt-4o-mini-tts' | 'speech-02-turbo' | 'speech-2.8-turbo' | 's1' | 's2-pro' | null;
|
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4966
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+
voice_model?: 'eleven_turbo_v2' | 'eleven_flash_v2' | 'eleven_turbo_v2_5' | 'eleven_flash_v2_5' | 'eleven_multilingual_v2' | 'eleven_v3' | 'sonic-3' | 'sonic-3-latest' | 'sonic-3.5' | 'tts-1' | 'gpt-4o-mini-tts' | 'speech-02-turbo' | 'speech-2.8-turbo' | 's1' | 's2-pro' | 's2.1-pro' | null;
|
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3333
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/**
|
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* Controls speed of voice. Value ranging from [0.5,2]. Lower value means slower
|
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* speech, while higher value means faster speech rate. If unset, default value 1
|
|
@@ -3876,7 +5510,7 @@ export declare namespace CallCreateWebCallParams {
|
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* Select the underlying speech to speech model. Can only set this or model, not
|
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* both.
|
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*/
|
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-
s2s_model?: 'gpt-realtime-1.5' | 'gpt-realtime' | 'gpt-realtime-mini' | null;
|
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+
s2s_model?: 'gpt-realtime-2' | 'gpt-realtime-1.5' | 'gpt-realtime' | 'gpt-realtime-mini' | null;
|
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/**
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* The speaker who starts the conversation. Required. Must be either 'user' or
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* 'agent'.
|
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@@ -4277,7 +5911,7 @@ export declare namespace CallRegisterPhoneCallParams {
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* available voice models. Set to null to remove voice model selection, and default
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* ones will apply. Check out dashboard for more details of each voice model.
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*/
|
|
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|
-
voice_model?: 'eleven_turbo_v2' | 'eleven_flash_v2' | 'eleven_turbo_v2_5' | 'eleven_flash_v2_5' | 'eleven_multilingual_v2' | 'eleven_v3' | 'sonic-3' | 'sonic-3-latest' | 'tts-1' | 'gpt-4o-mini-tts' | 'speech-02-turbo' | 'speech-2.8-turbo' | 's1' | 's2-pro' | null;
|
|
5914
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+
voice_model?: 'eleven_turbo_v2' | 'eleven_flash_v2' | 'eleven_turbo_v2_5' | 'eleven_flash_v2_5' | 'eleven_multilingual_v2' | 'eleven_v3' | 'sonic-3' | 'sonic-3-latest' | 'sonic-3.5' | 'tts-1' | 'gpt-4o-mini-tts' | 'speech-02-turbo' | 'speech-2.8-turbo' | 's1' | 's2-pro' | 's2.1-pro' | null;
|
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/**
|
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* Controls speed of voice. Value ranging from [0.5,2]. Lower value means slower
|
|
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|
* speech, while higher value means faster speech rate. If unset, default value 1
|
|
@@ -4824,7 +6458,7 @@ export declare namespace CallRegisterPhoneCallParams {
|
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* Select the underlying speech to speech model. Can only set this or model, not
|
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* both.
|
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*/
|
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-
s2s_model?: 'gpt-realtime-1.5' | 'gpt-realtime' | 'gpt-realtime-mini' | null;
|
|
6461
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+
s2s_model?: 'gpt-realtime-2' | 'gpt-realtime-1.5' | 'gpt-realtime' | 'gpt-realtime-mini' | null;
|
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|
/**
|
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* The speaker who starts the conversation. Required. Must be either 'user' or
|
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|
* 'agent'.
|