purecloud-platform-client-v2 96.0.0 → 99.0.0

package/index.d.ts

@@ -607,6 +607,8 @@ declare namespace AuthorizationApi {
 	export interface getAuthorizationPermissionsOptions { 
 		"pageSize"?: number;
 		"pageNumber"?: number;
+		"queryType"?: string;
+		"query"?: string;
 	}
 	export interface getAuthorizationRoleOptions { 
 		"expand"?: Array<string>;
@@ -670,14 +672,14 @@ declare class CoachingApi {
   	getCoachingAppointment(appointmentId: string): Promise<Models.CoachingAppointmentResponse>; 
   	getCoachingAppointmentAnnotation(appointmentId: string, annotationId: string): Promise<Models.CoachingAnnotation>; 
   	getCoachingAppointmentAnnotations(appointmentId: string, opts?: CoachingApi.getCoachingAppointmentAnnotationsOptions): Promise<Models.CoachingAnnotationList>; 
-  	getCoachingAppointmentStatuses(appointmentId: string, opts?: CoachingApi.getCoachingAppointmentStatusesOptions): Promise<Models.CoachingAppointmentStatusDtoList>; 
+  	getCoachingAppointmentStatuses(appointmentId: string, opts?: CoachingApi.getCoachingAppointmentStatusesOptions): Promise<Models.CoachingAppointmentStatusResponseList>; 
   	getCoachingAppointments(userIds: Array<string>, opts?: CoachingApi.getCoachingAppointmentsOptions): Promise<Models.CoachingAppointmentResponseList>; 
   	getCoachingAppointmentsMe(opts?: CoachingApi.getCoachingAppointmentsMeOptions): Promise<Models.CoachingAppointmentResponseList>; 
   	getCoachingNotification(notificationId: string, opts?: CoachingApi.getCoachingNotificationOptions): Promise<Models.CoachingNotification>; 
   	getCoachingNotifications(opts?: CoachingApi.getCoachingNotificationsOptions): Promise<Models.CoachingNotificationList>; 
   	patchCoachingAppointment(appointmentId: string, body: Models.UpdateCoachingAppointmentRequest): Promise<Models.CoachingAppointmentResponse>; 
   	patchCoachingAppointmentAnnotation(appointmentId: string, annotationId: string, body: Models.CoachingAnnotation): Promise<Models.CoachingAnnotation>; 
-  	patchCoachingAppointmentStatus(appointmentId: string, body: Models.CoachingAppointmentStatusDto): Promise<Models.CoachingAppointmentStatusDto>; 
+  	patchCoachingAppointmentStatus(appointmentId: string, body: Models.CoachingAppointmentStatusRequest): Promise<Models.CoachingAppointmentStatusResponse>; 
   	patchCoachingNotification(notificationId: string, body: Models.CoachingNotification): Promise<Models.CoachingNotification>; 
   	postCoachingAppointmentAnnotations(appointmentId: string, body: Models.CoachingAnnotationCreateRequest): Promise<Models.CoachingAnnotation>; 
   	postCoachingAppointments(body: Models.CreateCoachingAppointmentRequest): Promise<Models.CoachingAppointmentResponse>; 
@@ -1690,6 +1692,7 @@ declare namespace KnowledgeApi {
 		"after"?: string;
 		"limit"?: string;
 		"pageSize"?: string;
+		"name"?: string;
 	}
 	export interface getKnowledgeKnowledgebaseLanguageDocumentsOptions { 
 		"before"?: string;
@@ -1697,12 +1700,14 @@ declare namespace KnowledgeApi {
 		"limit"?: string;
 		"pageSize"?: string;
 		"categories"?: string;
+		"title"?: string;
 	}
 	export interface getKnowledgeKnowledgebaseLanguageTrainingsOptions { 
 		"before"?: string;
 		"after"?: string;
 		"limit"?: string;
 		"pageSize"?: string;
+		"knowledgeDocumentsState"?: string;
 	}
 	export interface getKnowledgeKnowledgebasesOptions { 
 		"before"?: string;
@@ -2531,6 +2536,7 @@ declare namespace QualityApi {
 	export interface getQualityFormsEvaluationVersionsOptions { 
 		"pageSize"?: number;
 		"pageNumber"?: number;
+		"sortOrder"?: string;
 	}
 	export interface getQualityFormsEvaluationsOptions { 
 		"pageSize"?: number;
@@ -2952,6 +2958,7 @@ declare namespace RoutingApi {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"sortBy"?: string;
+		"sortOrder"?: string;
 		"name"?: string;
 	}
 	export interface getUserQueuesOptions { 
@@ -4024,6 +4031,7 @@ declare class WorkforceManagementApi {
   	deleteWorkforcemanagementBusinessunitWeekShorttermforecast(businessUnitId: string, weekDateId: string, forecastId: string): Promise<void>; 
   	deleteWorkforcemanagementManagementunit(muId: string): Promise<void>; 
   	deleteWorkforcemanagementManagementunitWorkplan(managementUnitId: string, workPlanId: string): Promise<void>; 
+  	deleteWorkforcemanagementManagementunitWorkplanrotation(managementUnitId: string, workPlanRotationId: string): Promise<void>; 
   	getWorkforcemanagementAdherence(userId: Array<string>): Promise<Array<Models.UserScheduleAdherence>>; 
   	getWorkforcemanagementAdhocmodelingjob(jobId: string): Promise<Models.ModelingStatusResponse>; 
   	getWorkforcemanagementBusinessunit(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitOptions): Promise<Models.BusinessUnit>; 
@@ -4063,6 +4071,8 @@ declare class WorkforceManagementApi {
   	getWorkforcemanagementManagementunitWeekSchedules(managementUnitId: string, weekId: string, opts?: WorkforceManagementApi.getWorkforcemanagementManagementunitWeekSchedulesOptions): Promise<Models.WeekScheduleListResponse>; 
   	getWorkforcemanagementManagementunitWeekShifttrades(managementUnitId: string, weekDateId: string, opts?: WorkforceManagementApi.getWorkforcemanagementManagementunitWeekShifttradesOptions): Promise<Models.WeekShiftTradeListResponse>; 
   	getWorkforcemanagementManagementunitWorkplan(managementUnitId: string, workPlanId: string): Promise<Models.WorkPlan>; 
+  	getWorkforcemanagementManagementunitWorkplanrotation(managementUnitId: string, workPlanRotationId: string): Promise<Models.WorkPlanRotationResponse>; 
+  	getWorkforcemanagementManagementunitWorkplanrotations(managementUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementManagementunitWorkplanrotationsOptions): Promise<Models.WorkPlanRotationListResponse>; 
   	getWorkforcemanagementManagementunitWorkplans(managementUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementManagementunitWorkplansOptions): Promise<Models.WorkPlanListResponse>; 
   	getWorkforcemanagementManagementunits(opts?: WorkforceManagementApi.getWorkforcemanagementManagementunitsOptions): Promise<Models.ManagementUnitListing>; 
   	getWorkforcemanagementManagementunitsDivisionviews(opts?: WorkforceManagementApi.getWorkforcemanagementManagementunitsDivisionviewsOptions): Promise<Models.ManagementUnitListing>; 
@@ -4080,6 +4090,7 @@ declare class WorkforceManagementApi {
   	patchWorkforcemanagementManagementunitUserTimeoffrequest(muId: string, userId: string, timeOffRequestId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitUserTimeoffrequestOptions): Promise<Models.TimeOffRequestResponse>; 
   	patchWorkforcemanagementManagementunitWeekShifttrade(managementUnitId: string, weekDateId: string, body: Models.PatchShiftTradeRequest, tradeId: string): Promise<Models.ShiftTradeResponse>; 
   	patchWorkforcemanagementManagementunitWorkplan(managementUnitId: string, workPlanId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitWorkplanOptions): Promise<Models.WorkPlan>; 
+  	patchWorkforcemanagementManagementunitWorkplanrotation(managementUnitId: string, workPlanRotationId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitWorkplanrotationOptions): Promise<Models.WorkPlanRotationResponse>; 
   	patchWorkforcemanagementTimeoffrequest(timeOffRequestId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementTimeoffrequestOptions): Promise<Models.TimeOffRequestResponse>; 
   	postWorkforcemanagementAdherenceHistorical(opts?: WorkforceManagementApi.postWorkforcemanagementAdherenceHistoricalOptions): Promise<Models.WfmHistoricalAdherenceResponse>; 
   	postWorkforcemanagementAgentschedulesMine(opts?: WorkforceManagementApi.postWorkforcemanagementAgentschedulesMineOptions): Promise<Models.BuCurrentAgentScheduleSearchResponse>; 
@@ -4108,6 +4119,8 @@ declare class WorkforceManagementApi {
   	postWorkforcemanagementManagementunitWeekShifttradesStateBulk(managementUnitId: string, weekDateId: string, body: Models.BulkShiftTradeStateUpdateRequest, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitWeekShifttradesStateBulkOptions): Promise<Models.BulkUpdateShiftTradeStateResponse>; 
   	postWorkforcemanagementManagementunitWorkplanCopy(managementUnitId: string, workPlanId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitWorkplanCopyOptions): Promise<Models.WorkPlan>; 
   	postWorkforcemanagementManagementunitWorkplanValidate(managementUnitId: string, workPlanId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitWorkplanValidateOptions): Promise<Models.ValidateWorkPlanResponse>; 
+  	postWorkforcemanagementManagementunitWorkplanrotationCopy(managementUnitId: string, workPlanRotationId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitWorkplanrotationCopyOptions): Promise<Models.WorkPlanRotationResponse>; 
+  	postWorkforcemanagementManagementunitWorkplanrotations(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitWorkplanrotationsOptions): Promise<Models.WorkPlanRotationResponse>; 
   	postWorkforcemanagementManagementunitWorkplans(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitWorkplansOptions): Promise<Models.WorkPlan>; 
   	postWorkforcemanagementManagementunits(opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitsOptions): Promise<Models.ManagementUnit>; 
   	postWorkforcemanagementNotificationsUpdate(opts?: WorkforceManagementApi.postWorkforcemanagementNotificationsUpdateOptions): Promise<Models.UpdateNotificationsResponse>; 
@@ -4171,6 +4184,9 @@ declare namespace WorkforceManagementApi {
 	export interface getWorkforcemanagementManagementunitWeekShifttradesOptions { 
 		"evaluateMatches"?: boolean;
 	}
+	export interface getWorkforcemanagementManagementunitWorkplanrotationsOptions { 
+		"expand"?: Array<string>;
+	}
 	export interface getWorkforcemanagementManagementunitWorkplansOptions { 
 		"expand"?: Array<string>;
 	}
@@ -4210,6 +4226,10 @@ declare namespace WorkforceManagementApi {
 	}
 	export interface patchWorkforcemanagementManagementunitWorkplanOptions { 
 		"body"?: Models.WorkPlan;
+		"validationMode"?: string;
+	}
+	export interface patchWorkforcemanagementManagementunitWorkplanrotationOptions { 
+		"body"?: Models.UpdateWorkPlanRotationRequest;
 	}
 	export interface patchWorkforcemanagementTimeoffrequestOptions { 
 		"body"?: Models.AgentTimeOffRequestPatch;
@@ -4281,8 +4301,15 @@ declare namespace WorkforceManagementApi {
 		"body"?: Models.WorkPlanValidationRequest;
 		"expand"?: Array<string>;
 	}
+	export interface postWorkforcemanagementManagementunitWorkplanrotationCopyOptions { 
+		"body"?: Models.CopyWorkPlanRotationRequest;
+	}
+	export interface postWorkforcemanagementManagementunitWorkplanrotationsOptions { 
+		"body"?: Models.AddWorkPlanRotationRequest;
+	}
 	export interface postWorkforcemanagementManagementunitWorkplansOptions { 
 		"body"?: Models.CreateWorkPlan;
+		"validationMode"?: string;
 	}
 	export interface postWorkforcemanagementManagementunitsOptions { 
 		"body"?: Models.CreateManagementUnitApiRequest;
@@ -4344,9 +4371,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -4373,6 +4400,7 @@ declare namespace Models {
 		"state"?: string;
 		"description"?: string;
 		"serviceLevel"?: Models.ServiceLevel;
+		"shortAbandonThreshold"?: number;
 		"selfUri"?: string;
 		"createdDate"?: string;
 		"modifiedDate"?: string;
@@ -4385,9 +4413,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -4431,6 +4459,19 @@ declare namespace Models {
 		"acceptableIntervals"?: Array<string>;
 	}
 	
+	export interface AddWorkPlanRotationAgentRequest { 
+		"userId": string;
+		"dateRange": Models.DateRangeWithOptionalEnd;
+		"position": number;
+	}
+	
+	export interface AddWorkPlanRotationRequest { 
+		"name": string;
+		"dateRange": Models.DateRangeWithOptionalEnd;
+		"agents"?: Array<Models.AddWorkPlanRotationAgentRequest>;
+		"pattern": Models.WorkPlanPatternRequest;
+	}
+	
 	export interface AdditionalMessage { 
 		"textBody": string;
 		"mediaIds"?: Array<string>;
@@ -4583,9 +4624,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -4722,8 +4763,8 @@ declare namespace Models {
 		"calibrationId"?: string;
 		"rescored"?: boolean;
 		"deleted"?: boolean;
-		"oTotalCriticalScore"?: number;
 		"oTotalScore"?: number;
+		"oTotalCriticalScore"?: number;
 	}
 	
 	export interface AnalyticsFlow { 
@@ -4880,6 +4921,8 @@ declare namespace Models {
 		"selectedAgentRank"?: number;
 		"agentAssistantId"?: string;
 		"proposedAgents"?: Array<Models.AnalyticsProposedAgent>;
+		"assignerId"?: string;
+		"acwSkipped"?: boolean;
 	}
 	
 	export interface AnalyticsSessionMetric { 
@@ -5190,20 +5233,20 @@ declare namespace Models {
 		"number"?: boolean;
 		"boolean"?: boolean;
 		"object"?: boolean;
-		"floatingPointNumber"?: boolean;
-		"integralNumber"?: boolean;
+		"containerNode"?: boolean;
+		"valueNode"?: boolean;
+		"missingNode"?: boolean;
+		"binary"?: boolean;
+		"pojo"?: boolean;
 		"short"?: boolean;
+		"integralNumber"?: boolean;
+		"floatingPointNumber"?: boolean;
 		"int"?: boolean;
 		"long"?: boolean;
 		"double"?: boolean;
 		"bigDecimal"?: boolean;
 		"bigInteger"?: boolean;
 		"textual"?: boolean;
-		"binary"?: boolean;
-		"valueNode"?: boolean;
-		"containerNode"?: boolean;
-		"missingNode"?: boolean;
-		"pojo"?: boolean;
 		"array"?: boolean;
 		"null"?: boolean;
 	}
@@ -5300,9 +5343,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -5502,9 +5545,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -6173,9 +6216,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -6265,9 +6308,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -6327,9 +6370,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -6462,9 +6505,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -6544,9 +6587,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -6658,9 +6701,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -6671,9 +6714,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -6764,9 +6807,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -6810,9 +6853,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -6861,9 +6904,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -6941,9 +6984,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7047,9 +7090,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7077,9 +7120,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7125,21 +7168,25 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
-	export interface CoachingAppointmentStatusDto { 
+	export interface CoachingAppointmentStatusRequest { 
+		"status": string;
+	}
+	
+	export interface CoachingAppointmentStatusResponse { 
 		"appointment"?: Models.CoachingAppointmentReference;
 		"createdBy"?: Models.UserReference;
 		"dateCreated"?: string;
-		"status": string;
+		"status"?: string;
 	}
 	
-	export interface CoachingAppointmentStatusDtoList { 
-		"entities"?: Array<Models.CoachingAppointmentStatusDto>;
+	export interface CoachingAppointmentStatusResponseList { 
+		"entities"?: Array<Models.CoachingAppointmentStatusResponse>;
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
@@ -7167,9 +7214,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7188,9 +7235,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7274,9 +7321,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7303,9 +7350,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7316,9 +7363,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7365,9 +7412,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7378,9 +7425,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7459,9 +7506,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7472,9 +7519,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7502,9 +7549,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7532,9 +7579,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7703,6 +7750,12 @@ declare namespace Models {
 		"footer"?: Models.NotificationTemplateFooter;
 	}
 	
+	export interface ContentPostback { 
+		"id"?: string;
+		"text"?: string;
+		"payload": string;
+	}
+	
 	export interface ContentQueryRequest { 
 		"queryPhrase"?: string;
 		"pageNumber"?: number;
@@ -7717,10 +7770,16 @@ declare namespace Models {
 	export interface ContentQuickReply { 
 		"id"?: string;
 		"text": string;
+		"payload"?: string;
 		"image"?: string;
 		"action"?: string;
 	}
 	
+	export interface ContentReaction { 
+		"reactionType"?: string;
+		"count"?: number;
+	}
+	
 	export interface ContentSortItem { 
 		"name"?: string;
 		"ascending"?: boolean;
@@ -8543,9 +8602,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -8795,6 +8854,7 @@ declare namespace Models {
 		"type"?: string;
 		"recipientCountry"?: string;
 		"recipientType"?: string;
+		"journeyContext"?: Models.ConversationEventTopicJourneyContext;
 		"wrapup"?: Models.ConversationEventTopicWrapup;
 		"afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
@@ -9531,6 +9591,10 @@ declare namespace Models {
 		"name": string;
 	}
 	
+	export interface CopyWorkPlanRotationRequest { 
+		"name": string;
+	}
+	
 	export interface Coretype { 
 		"id"?: string;
 		"name"?: string;
@@ -9904,9 +9968,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -9931,9 +9995,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -10012,9 +10076,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -10044,9 +10108,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -10119,9 +10183,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -10132,9 +10196,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -10143,6 +10207,11 @@ declare namespace Models {
 		"endDate"?: string;
 	}
 	
+	export interface DateRangeWithOptionalEnd { 
+		"startBusinessUnitDate": string;
+		"endBusinessUnitDate"?: string;
+	}
+	
 	export interface DefaultGreetingList { 
 		"id"?: string;
 		"name"?: string;
@@ -10197,9 +10266,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -10230,9 +10299,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -10340,9 +10409,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -10685,9 +10754,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -10906,9 +10975,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -10943,9 +11012,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -10969,9 +11038,9 @@ declare namespace Models {
 		"allDivsPermitted"?: boolean;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11023,9 +11092,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11036,9 +11105,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11122,9 +11191,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11139,9 +11208,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11220,6 +11289,7 @@ declare namespace Models {
 		"value"?: string;
 		"operator"?: string;
 		"group"?: Array<Models.DocumentationSearchCriteria>;
+		"dateFormat"?: string;
 		"type": string;
 	}
 	
@@ -11303,9 +11373,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11322,9 +11392,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11335,9 +11405,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11348,9 +11418,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11361,9 +11431,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11460,8 +11530,8 @@ declare namespace Models {
 		"permissionPolicies"?: Array<Models.DomainPermissionPolicy>;
 		"userCount"?: number;
 		"roleNeedsUpdate"?: boolean;
-		"default"?: boolean;
 		"base"?: boolean;
+		"default"?: boolean;
 		"selfUri"?: string;
 	}
 	
@@ -11475,8 +11545,8 @@ declare namespace Models {
 		"permissionPolicies"?: Array<Models.DomainPermissionPolicy>;
 		"userCount"?: number;
 		"roleNeedsUpdate"?: boolean;
-		"default"?: boolean;
 		"base"?: boolean;
+		"default"?: boolean;
 		"selfUri"?: string;
 	}
 	
@@ -11490,8 +11560,8 @@ declare namespace Models {
 		"permissionPolicies"?: Array<Models.DomainPermissionPolicy>;
 		"userCount"?: number;
 		"roleNeedsUpdate"?: boolean;
-		"default"?: boolean;
 		"base"?: boolean;
+		"default"?: boolean;
 		"selfUri"?: string;
 	}
 	
@@ -11658,9 +11728,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11690,9 +11760,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11737,9 +11807,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11971,9 +12041,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12056,9 +12126,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12100,9 +12170,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12133,9 +12203,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12165,7 +12235,11 @@ declare namespace Models {
 	}
 	
 	export interface EntityListing { 
-		"entities"?: Array<object>;
+		"entities"?: Array<Models.DataTableImportJob>;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"total"?: number;
+		"pageCount"?: number;
 	}
 	
 	export interface Entry { 
@@ -12312,9 +12386,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12341,9 +12415,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12430,9 +12504,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12512,9 +12586,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12542,9 +12616,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12615,9 +12689,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12661,9 +12735,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12768,9 +12842,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12913,6 +12987,7 @@ declare namespace Models {
 		"publishedBy"?: Models.User;
 		"currentOperation"?: Models.Operation;
 		"nluInfo"?: Models.NluInfo;
+		"supportedLanguages"?: Array<Models.SupportedLanguage>;
 		"selfUri"?: string;
 	}
 	
@@ -12986,9 +13061,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12999,9 +13074,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13033,9 +13108,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13088,9 +13163,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13125,6 +13200,7 @@ declare namespace Models {
 		"inputSchema"?: Models.JsonSchemaDocument;
 		"outputSchema"?: Models.JsonSchemaDocument;
 		"nluInfo"?: Models.NluInfo;
+		"supportedLanguages"?: Array<Models.SupportedLanguage>;
 		"selfUri"?: string;
 	}
 	
@@ -13135,9 +13211,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13215,9 +13291,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13240,9 +13316,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13261,6 +13337,7 @@ declare namespace Models {
 		"value"?: string;
 		"operator"?: string;
 		"group"?: Array<Models.GKNDocumentationSearchCriteria>;
+		"dateFormat"?: string;
 		"type": string;
 	}
 	
@@ -13380,9 +13457,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13447,9 +13524,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13493,9 +13570,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13507,6 +13584,7 @@ declare namespace Models {
 		"value"?: string;
 		"operator"?: string;
 		"group"?: Array<Models.GroupSearchCriteria>;
+		"dateFormat"?: string;
 		"type": string;
 	}
 	
@@ -13729,9 +13807,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13781,9 +13859,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13831,9 +13909,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13877,9 +13955,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13904,9 +13982,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13956,9 +14034,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -14006,9 +14084,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -14036,9 +14114,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -14158,20 +14236,20 @@ declare namespace Models {
 		"number"?: boolean;
 		"boolean"?: boolean;
 		"object"?: boolean;
-		"floatingPointNumber"?: boolean;
-		"integralNumber"?: boolean;
+		"containerNode"?: boolean;
+		"valueNode"?: boolean;
+		"missingNode"?: boolean;
+		"binary"?: boolean;
+		"pojo"?: boolean;
 		"short"?: boolean;
+		"integralNumber"?: boolean;
+		"floatingPointNumber"?: boolean;
 		"int"?: boolean;
 		"long"?: boolean;
 		"double"?: boolean;
 		"bigDecimal"?: boolean;
 		"bigInteger"?: boolean;
 		"textual"?: boolean;
-		"binary"?: boolean;
-		"valueNode"?: boolean;
-		"containerNode"?: boolean;
-		"missingNode"?: boolean;
-		"pojo"?: boolean;
 		"array"?: boolean;
 		"null"?: boolean;
 	}
@@ -14247,9 +14325,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -14342,6 +14420,7 @@ declare namespace Models {
 		"dateCreated"?: string;
 		"dateModified"?: string;
 		"faqCount"?: number;
+		"dateDocumentLastModified"?: string;
 		"selfUri"?: string;
 	}
 	
@@ -14448,7 +14527,6 @@ declare namespace Models {
 	
 	export interface KnowledgeTraining { 
 		"id"?: string;
-		"name"?: string;
 		"dateTriggered"?: string;
 		"dateCompleted"?: string;
 		"status"?: string;
@@ -14476,9 +14554,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -14519,9 +14597,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -14532,9 +14610,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -14569,9 +14647,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -14659,9 +14737,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -14672,9 +14750,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -14707,9 +14785,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -14842,9 +14920,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -14861,6 +14939,7 @@ declare namespace Models {
 		"value"?: string;
 		"operator"?: string;
 		"group"?: Array<Models.LocationSearchCriteria>;
+		"dateFormat"?: string;
 		"type": string;
 	}
 	
@@ -14911,9 +14990,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -14943,10 +15022,10 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
+		"previousUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"pageCount"?: number;
-		"lastUri"?: string;
-		"previousUri"?: string;
 		"selfUri"?: string;
 	}
 	
@@ -15107,6 +15186,9 @@ declare namespace Models {
 		"generic"?: Models.ContentGeneric;
 		"list"?: Models.ContentList;
 		"template"?: Models.ContentNotificationTemplate;
+		"reactions"?: Array<Models.ContentReaction>;
+		"mention"?: Models.MessagingRecipient;
+		"postback"?: Models.ContentPostback;
 	}
 	
 	export interface MessageConversation { 
@@ -15124,9 +15206,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -15297,9 +15379,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -15310,9 +15392,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -15337,12 +15419,21 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
+	export interface MessagingRecipient { 
+		"nickname"?: string;
+		"id": string;
+		"image"?: string;
+		"firstName"?: string;
+		"lastName"?: string;
+		"email"?: string;
+	}
+	
 	export interface MessagingSticker { 
 		"id"?: string;
 		"name"?: string;
@@ -15363,9 +15454,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -15526,6 +15617,7 @@ declare namespace Models {
 	export interface NluDomain { 
 		"id"?: string;
 		"name": string;
+		"language"?: string;
 		"draftVersion"?: Models.NluDomainVersion;
 		"lastPublishedVersion"?: Models.NluDomainVersion;
 		"dateCreated"?: string;
@@ -15540,9 +15632,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -15570,9 +15662,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -15594,9 +15686,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -15655,9 +15747,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -15728,6 +15820,7 @@ declare namespace Models {
 	}
 	
 	export interface OAuthAuthorizationListing { 
+		"total"?: number;
 		"entities"?: Array<Models.OAuthAuthorization>;
 		"selfUri"?: string;
 	}
@@ -15759,9 +15852,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -15815,9 +15908,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -15828,6 +15921,7 @@ declare namespace Models {
 	}
 	
 	export interface OAuthScopeListing { 
+		"total"?: number;
 		"entities"?: Array<Models.OAuthScope>;
 		"selfUri"?: string;
 	}
@@ -16007,9 +16101,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -16028,9 +16122,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -16057,9 +16151,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -16153,9 +16247,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -16166,9 +16260,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -16322,6 +16416,7 @@ declare namespace Models {
 		"id"?: string;
 		"name"?: string;
 		"serviceLevel"?: Models.ServiceLevel;
+		"shortAbandonThreshold"?: number;
 		"selfUri"?: string;
 	}
 	
@@ -16360,9 +16455,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -16424,9 +16519,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -16454,9 +16549,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -16467,9 +16562,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -16516,9 +16611,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -16619,9 +16714,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -16788,9 +16883,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -16801,9 +16896,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -16881,9 +16976,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -17886,6 +17981,7 @@ declare namespace Models {
 		"type"?: string;
 		"recipientCountry"?: string;
 		"recipientType"?: string;
+		"journeyContext"?: Models.QueueConversationEventTopicJourneyContext;
 		"wrapup"?: Models.QueueConversationEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
@@ -18554,6 +18650,7 @@ declare namespace Models {
 		"type"?: string;
 		"recipientCountry"?: string;
 		"recipientType"?: string;
+		"journeyContext"?: Models.QueueConversationSocialExpressionEventTopicJourneyContext;
 		"wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
@@ -18959,6 +19056,7 @@ declare namespace Models {
 		"type"?: string;
 		"recipientCountry"?: string;
 		"recipientType"?: string;
+		"journeyContext"?: Models.QueueConversationVideoEventTopicJourneyContext;
 		"wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
@@ -19130,9 +19228,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19154,9 +19252,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19286,9 +19384,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19396,9 +19494,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19488,9 +19586,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19534,9 +19632,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19561,9 +19659,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19594,9 +19692,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19625,9 +19723,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19692,9 +19790,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19794,9 +19892,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19807,9 +19905,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19846,9 +19944,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19993,9 +20091,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -20057,9 +20155,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -20118,9 +20216,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -20196,9 +20294,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -20226,9 +20324,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -20495,9 +20593,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -20549,9 +20647,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -20572,6 +20670,7 @@ declare namespace Models {
 		"value"?: string;
 		"operator"?: string;
 		"group"?: Array<Models.SearchCriteria>;
+		"dateFormat"?: string;
 		"type"?: string;
 	}
 	
@@ -20643,9 +20742,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -20780,9 +20879,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -20975,9 +21074,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -20988,9 +21087,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21019,9 +21118,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21086,9 +21185,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21265,9 +21364,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21319,9 +21418,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21358,6 +21457,7 @@ declare namespace Models {
 		"value"?: string;
 		"operator"?: string;
 		"group"?: Array<Models.SuggestSearchCriteria>;
+		"dateFormat"?: string;
 	}
 	
 	export interface SuggestSearchRequest { 
@@ -21366,6 +21466,11 @@ declare namespace Models {
 		"query": Array<Models.SuggestSearchCriteria>;
 	}
 	
+	export interface SupportedLanguage { 
+		"language"?: string;
+		"isDefault"?: boolean;
+	}
+	
 	export interface Survey { 
 		"id"?: string;
 		"name"?: string;
@@ -21487,9 +21592,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21588,9 +21693,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21601,9 +21706,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21628,9 +21733,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21686,9 +21791,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21795,9 +21900,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21888,6 +21993,7 @@ declare namespace Models {
 		"value"?: string;
 		"operator"?: string;
 		"group"?: Array<Models.TranscriptConversationDetailSearchCriteria>;
+		"dateFormat"?: string;
 		"type"?: string;
 	}
 	
@@ -21981,9 +22087,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21999,9 +22105,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22024,9 +22130,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22085,9 +22191,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22179,9 +22285,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22255,9 +22361,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22279,9 +22385,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22307,9 +22413,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22349,9 +22455,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22482,6 +22588,22 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface UpdateWorkPlanRotationAgentRequest { 
+		"userId": string;
+		"dateRange"?: Models.DateRangeWithOptionalEnd;
+		"position"?: number;
+		"delete"?: boolean;
+	}
+	
+	export interface UpdateWorkPlanRotationRequest { 
+		"name"?: string;
+		"enabled"?: boolean;
+		"dateRange"?: Models.DateRangeWithOptionalEnd;
+		"agents"?: Array<Models.UpdateWorkPlanRotationAgentRequest>;
+		"pattern"?: Models.WorkPlanPatternRequest;
+		"metadata": Models.WfmVersionedEntityMetadata;
+	}
+	
 	export interface UploadUrlRequest { 
 		"fileName"?: string;
 		"contentMd5"?: string;
@@ -22491,6 +22613,7 @@ declare namespace Models {
 	
 	export interface UploadUrlResponse { 
 		"url"?: string;
+		"uploadKey"?: string;
 		"headers"?: { [key: string]: string; };
 	}
 	
@@ -22559,9 +22682,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22639,9 +22762,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22745,9 +22868,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22792,9 +22915,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22938,9 +23061,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22979,9 +23102,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -23008,9 +23131,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -23154,6 +23277,7 @@ declare namespace Models {
 		"value"?: string;
 		"operator"?: string;
 		"group"?: Array<Models.UserSearchCriteria>;
+		"dateFormat"?: string;
 		"type": string;
 	}
 	
@@ -23176,9 +23300,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -23478,9 +23602,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -23533,6 +23657,7 @@ declare namespace Models {
 		"value"?: string;
 		"operator"?: string;
 		"group"?: Array<Models.VoicemailSearchCriteria>;
+		"dateFormat"?: string;
 		"type": string;
 	}
 	
@@ -23633,9 +23758,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -24148,8 +24273,8 @@ declare namespace Models {
 		"endDate"?: string;
 		"timeZone"?: string;
 		"userIds"?: Array<string>;
-		"teamIds"?: Array<string>;
 		"includeExceptions"?: boolean;
+		"teamIds"?: Array<string>;
 	}
 	
 	export interface WfmHistoricalAdherenceQueryForUsers { 
@@ -24157,7 +24282,6 @@ declare namespace Models {
 		"endDate"?: string;
 		"timeZone"?: string;
 		"userIds": Array<string>;
-		"teamIds": Array<string>;
 		"includeExceptions"?: boolean;
 	}
 	
@@ -24524,9 +24648,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -24631,6 +24755,7 @@ declare namespace Models {
 	export interface WorkPlanConfigurationViolationMessage { 
 		"type"?: string;
 		"arguments"?: Array<Models.WorkPlanValidationMessageArgument>;
+		"severity"?: string;
 	}
 	
 	export interface WorkPlanConstraintConflictMessage { 
@@ -24671,17 +24796,47 @@ declare namespace Models {
 		"entities"?: Array<Models.WorkPlanListItemResponse>;
 	}
 	
+	export interface WorkPlanPatternRequest { 
+		"workPlanIds": Array<string>;
+	}
+	
+	export interface WorkPlanPatternResponse { 
+		"workPlans"?: Array<Models.WorkPlanReference>;
+	}
+	
 	export interface WorkPlanReference { 
 		"id"?: string;
 		"managementUnit"?: Models.ManagementUnitReference;
 		"selfUri"?: string;
 	}
 	
+	export interface WorkPlanRotationAgentResponse { 
+		"user"?: Models.UserReference;
+		"dateRange"?: Models.DateRangeWithOptionalEnd;
+		"position"?: number;
+	}
+	
+	export interface WorkPlanRotationListResponse { 
+		"entities"?: Array<Models.WorkPlanRotationResponse>;
+	}
+	
 	export interface WorkPlanRotationReference { 
 		"id"?: string;
 		"selfUri"?: string;
 	}
 	
+	export interface WorkPlanRotationResponse { 
+		"id"?: string;
+		"name"?: string;
+		"enabled"?: boolean;
+		"dateRange"?: Models.DateRangeWithOptionalEnd;
+		"pattern"?: Models.WorkPlanPatternResponse;
+		"agentCount"?: number;
+		"agents"?: Array<Models.WorkPlanRotationAgentResponse>;
+		"metadata"?: Models.WfmVersionedEntityMetadata;
+		"selfUri"?: string;
+	}
+	
 	export interface WorkPlanShift { 
 		"name": string;
 		"days"?: Models.SetWrapperDayOfWeek;
@@ -24760,9 +24915,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -24785,9 +24940,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -24838,9 +24993,9 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
-		"nextUri"?: string;
-		"lastUri"?: string;
 		"previousUri"?: string;
+		"lastUri"?: string;
+		"nextUri"?: string;
 		"pageCount"?: number;
 	}