purecloud-platform-client-v2 254.0.0 → 255.1.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (98) hide show
  1. package/README.md +3 -3
  2. package/dist/node/purecloud-platform-client-v2.js +815 -95
  3. package/dist/web-amd/purecloud-platform-client-v2.js +816 -95
  4. package/dist/web-amd/purecloud-platform-client-v2.min.js +1 -1
  5. package/dist/web-cjs/bundle.js +285 -94
  6. package/dist/web-cjs/purecloud-platform-client-v2.js +292 -2913
  7. package/dist/web-cjs/purecloud-platform-client-v2.min.js +1 -1
  8. package/index.d.ts +568 -50
  9. package/package.json +1 -2
  10. package/src/purecloud-platform-client-v2/ApiClient.js +5 -5
  11. package/src/purecloud-platform-client-v2/PureCloudRegionHosts.js +1 -0
  12. package/src/purecloud-platform-client-v2/api/AIStudioApi.js +1 -1
  13. package/src/purecloud-platform-client-v2/api/AgentAssistantsApi.js +1 -1
  14. package/src/purecloud-platform-client-v2/api/AgentCopilotApi.js +1 -1
  15. package/src/purecloud-platform-client-v2/api/AgentUIApi.js +1 -1
  16. package/src/purecloud-platform-client-v2/api/AlertingApi.js +1 -1
  17. package/src/purecloud-platform-client-v2/api/AnalyticsApi.js +1 -1
  18. package/src/purecloud-platform-client-v2/api/ArchitectApi.js +64 -1
  19. package/src/purecloud-platform-client-v2/api/AssistantCopilotVariationsApi.js +1 -1
  20. package/src/purecloud-platform-client-v2/api/AuditApi.js +1 -1
  21. package/src/purecloud-platform-client-v2/api/AuthorizationApi.js +1 -1
  22. package/src/purecloud-platform-client-v2/api/BackgroundAssistantApi.js +1 -1
  23. package/src/purecloud-platform-client-v2/api/BillingApi.js +1 -1
  24. package/src/purecloud-platform-client-v2/api/BusinessRulesApi.js +1 -1
  25. package/src/purecloud-platform-client-v2/api/CarrierServicesApi.js +1 -1
  26. package/src/purecloud-platform-client-v2/api/CaseManagementApi.js +1 -1
  27. package/src/purecloud-platform-client-v2/api/ChatApi.js +1 -1
  28. package/src/purecloud-platform-client-v2/api/CoachingApi.js +1 -1
  29. package/src/purecloud-platform-client-v2/api/ContentManagementApi.js +1 -1
  30. package/src/purecloud-platform-client-v2/api/ConversationsApi.js +1 -1
  31. package/src/purecloud-platform-client-v2/api/DataExtensionsApi.js +1 -1
  32. package/src/purecloud-platform-client-v2/api/DataPrivacyApi.js +1 -1
  33. package/src/purecloud-platform-client-v2/api/DownloadsApi.js +1 -1
  34. package/src/purecloud-platform-client-v2/api/EmailsApi.js +1 -1
  35. package/src/purecloud-platform-client-v2/api/EmployeeEngagementApi.js +1 -1
  36. package/src/purecloud-platform-client-v2/api/EventsApi.js +1 -1
  37. package/src/purecloud-platform-client-v2/api/ExternalContactsApi.js +2 -2
  38. package/src/purecloud-platform-client-v2/api/FaxApi.js +1 -1
  39. package/src/purecloud-platform-client-v2/api/FlowsApi.js +1 -1
  40. package/src/purecloud-platform-client-v2/api/GamificationApi.js +1 -1
  41. package/src/purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi.js +1 -1
  42. package/src/purecloud-platform-client-v2/api/GeolocationApi.js +1 -1
  43. package/src/purecloud-platform-client-v2/api/GreetingsApi.js +1 -1
  44. package/src/purecloud-platform-client-v2/api/GroupsApi.js +1 -1
  45. package/src/purecloud-platform-client-v2/api/IdentityProviderApi.js +1 -1
  46. package/src/purecloud-platform-client-v2/api/InfrastructureAsCodeApi.js +1 -1
  47. package/src/purecloud-platform-client-v2/api/IntegrationsApi.js +1 -1
  48. package/src/purecloud-platform-client-v2/api/IntentsApi.js +1 -1
  49. package/src/purecloud-platform-client-v2/api/JourneyApi.js +1 -1
  50. package/src/purecloud-platform-client-v2/api/KnowledgeApi.js +1 -1
  51. package/src/purecloud-platform-client-v2/api/LanguageUnderstandingApi.js +1 -1
  52. package/src/purecloud-platform-client-v2/api/LanguagesApi.js +1 -1
  53. package/src/purecloud-platform-client-v2/api/LearningApi.js +1 -1
  54. package/src/purecloud-platform-client-v2/api/LicenseApi.js +1 -1
  55. package/src/purecloud-platform-client-v2/api/LocationsApi.js +1 -1
  56. package/src/purecloud-platform-client-v2/api/LogCaptureApi.js +1 -1
  57. package/src/purecloud-platform-client-v2/api/MessagingApi.js +1 -1
  58. package/src/purecloud-platform-client-v2/api/MobileDevicesApi.js +1 -1
  59. package/src/purecloud-platform-client-v2/api/NotificationsApi.js +1 -1
  60. package/src/purecloud-platform-client-v2/api/OAuthApi.js +1 -1
  61. package/src/purecloud-platform-client-v2/api/ObjectsApi.js +1 -1
  62. package/src/purecloud-platform-client-v2/api/OperationalEventsApi.js +1 -1
  63. package/src/purecloud-platform-client-v2/api/OrganizationApi.js +1 -1
  64. package/src/purecloud-platform-client-v2/api/OrganizationAuthorizationApi.js +1 -1
  65. package/src/purecloud-platform-client-v2/api/OutboundApi.js +1 -1
  66. package/src/purecloud-platform-client-v2/api/PresenceApi.js +1 -1
  67. package/src/purecloud-platform-client-v2/api/ProcessAutomationApi.js +1 -1
  68. package/src/purecloud-platform-client-v2/api/QualityApi.js +1 -1
  69. package/src/purecloud-platform-client-v2/api/RecordingApi.js +1 -1
  70. package/src/purecloud-platform-client-v2/api/ResponseManagementApi.js +1 -1
  71. package/src/purecloud-platform-client-v2/api/RoutingApi.js +1 -1
  72. package/src/purecloud-platform-client-v2/api/SCIMApi.js +1 -1
  73. package/src/purecloud-platform-client-v2/api/ScriptsApi.js +1 -1
  74. package/src/purecloud-platform-client-v2/api/SearchApi.js +1 -1
  75. package/src/purecloud-platform-client-v2/api/SettingsApi.js +1 -1
  76. package/src/purecloud-platform-client-v2/api/SocialMediaApi.js +1 -1
  77. package/src/purecloud-platform-client-v2/api/SpeechTextAnalyticsApi.js +2 -2
  78. package/src/purecloud-platform-client-v2/api/StationsApi.js +1 -1
  79. package/src/purecloud-platform-client-v2/api/SuggestApi.js +1 -1
  80. package/src/purecloud-platform-client-v2/api/TaskManagementApi.js +1 -1
  81. package/src/purecloud-platform-client-v2/api/TeamsApi.js +1 -1
  82. package/src/purecloud-platform-client-v2/api/TelephonyApi.js +1 -1
  83. package/src/purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi.js +1 -1
  84. package/src/purecloud-platform-client-v2/api/TextbotsApi.js +1 -1
  85. package/src/purecloud-platform-client-v2/api/TokensApi.js +1 -1
  86. package/src/purecloud-platform-client-v2/api/UploadsApi.js +1 -1
  87. package/src/purecloud-platform-client-v2/api/UsageApi.js +1 -1
  88. package/src/purecloud-platform-client-v2/api/UserRecordingsApi.js +1 -1
  89. package/src/purecloud-platform-client-v2/api/UsersApi.js +1 -1
  90. package/src/purecloud-platform-client-v2/api/UsersRulesApi.js +1 -1
  91. package/src/purecloud-platform-client-v2/api/UtilitiesApi.js +1 -1
  92. package/src/purecloud-platform-client-v2/api/VoicemailApi.js +1 -1
  93. package/src/purecloud-platform-client-v2/api/WebChatApi.js +1 -1
  94. package/src/purecloud-platform-client-v2/api/WebDeploymentsApi.js +1 -1
  95. package/src/purecloud-platform-client-v2/api/WebMessagingApi.js +1 -1
  96. package/src/purecloud-platform-client-v2/api/WidgetsApi.js +1 -1
  97. package/src/purecloud-platform-client-v2/api/WorkforceManagementApi.js +710 -53
  98. package/src/purecloud-platform-client-v2/index.js +1 -1
package/index.d.ts CHANGED
@@ -1239,6 +1239,7 @@ declare class ArchitectApi {
1239
1239
  getFlowsOutcome(flowOutcomeId: string, opts?: ArchitectApi.getFlowsOutcomeOptions): Promise<Models.FlowOutcome>;
1240
1240
  getFlowsOutcomes(opts?: ArchitectApi.getFlowsOutcomesOptions): Promise<Models.FlowOutcomeListing>;
1241
1241
  getFlowsOutcomesDivisionviews(opts?: ArchitectApi.getFlowsOutcomesDivisionviewsOptions): Promise<Models.FlowOutcomeDivisionViewEntityListing>;
1242
+ getFlowsValidateJob(jobId: string, opts?: ArchitectApi.getFlowsValidateJobOptions): Promise<Models.ArchitectValidateJobStateResponse>;
1242
1243
  patchArchitectGrammar(grammarId: string, opts?: ArchitectApi.patchArchitectGrammarOptions): Promise<Models.Grammar>;
1243
1244
  patchArchitectGrammarLanguage(grammarId: string, languageCode: string, opts?: ArchitectApi.patchArchitectGrammarLanguageOptions): Promise<Models.GrammarLanguage>;
1244
1245
  patchFlowsInstancesSettingsExecutiondata(body: Models.ExecutionDataSettingsRequest, opts?: ArchitectApi.patchFlowsInstancesSettingsExecutiondataOptions): Promise<Models.ExecutionDataFlowSettingsResponse>;
@@ -1280,6 +1281,7 @@ declare class ArchitectApi {
1280
1281
  postFlowsJobs(opts?: ArchitectApi.postFlowsJobsOptions): Promise<Models.RegisterArchitectJobResponse>;
1281
1282
  postFlowsMilestones(opts?: ArchitectApi.postFlowsMilestonesOptions): Promise<Models.FlowMilestone>;
1282
1283
  postFlowsOutcomes(opts?: ArchitectApi.postFlowsOutcomesOptions): Promise<Models.FlowOutcome>;
1284
+ postFlowsValidateJobs(body: Models.RegisterArchitectValidateJob, opts?: ArchitectApi.postFlowsValidateJobsOptions): Promise<Models.RegisterArchitectValidateJobResponse>;
1283
1285
  putArchitectEmergencygroup(emergencyGroupId: string, body: Models.EmergencyGroup, opts?: ArchitectApi.putArchitectEmergencygroupOptions): Promise<Models.EmergencyGroup>;
1284
1286
  putArchitectIvr(ivrId: string, body: Models.IVR, opts?: ArchitectApi.putArchitectIvrOptions): Promise<Models.IVR>;
1285
1287
  putArchitectIvrIdentityresolution(ivrId: string, body: Models.IVRIdentityResolutionConfig, opts?: ArchitectApi.putArchitectIvrIdentityresolutionOptions): Promise<Models.IVRIdentityResolutionConfig>;
@@ -1828,6 +1830,10 @@ declare namespace ArchitectApi {
1828
1830
  "divisionId"?: Array<string>;
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  "customHeaders"?: Record<string, string>;
1830
1832
  }
1833
+ export interface getFlowsValidateJobOptions {
1834
+ "expand"?: Array<string>;
1835
+ "customHeaders"?: Record<string, string>;
1836
+ }
1831
1837
  export interface patchArchitectGrammarOptions {
1832
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  "body"?: Models.Grammar;
1833
1839
  "customHeaders"?: Record<string, string>;
@@ -1962,6 +1968,9 @@ declare namespace ArchitectApi {
1962
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  "body"?: Models.FlowOutcome;
1963
1969
  "customHeaders"?: Record<string, string>;
1964
1970
  }
1971
+ export interface postFlowsValidateJobsOptions {
1972
+ "customHeaders"?: Record<string, string>;
1973
+ }
1965
1974
  export interface putArchitectEmergencygroupOptions {
1966
1975
  "customHeaders"?: Record<string, string>;
1967
1976
  }
@@ -7612,7 +7621,7 @@ declare class KnowledgeApi {
7612
7621
  postKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId: string, documentId: string, body: Models.DocumentVariationRequest, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentVariationsOptions): Promise<Models.DocumentVariationResponse>;
7613
7622
  postKnowledgeKnowledgebaseDocumentVersions(knowledgeBaseId: string, documentId: string, body: Models.KnowledgeDocumentVersion, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentVersionsOptions): Promise<Models.KnowledgeDocumentVersion>;
7614
7623
  postKnowledgeKnowledgebaseDocumentViews(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentViewsOptions): Promise<void>;
7615
- postKnowledgeKnowledgebaseDocuments(knowledgeBaseId: string, body: Models.KnowledgeDocumentCreateRequest, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentsOptions): Promise<Models.KnowledgeDocumentResponse>;
7624
+ postKnowledgeKnowledgebaseDocuments(knowledgeBaseId: string, body: Models.KnowledgeDocumentReq, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentsOptions): Promise<Models.KnowledgeDocumentResponse>;
7616
7625
  postKnowledgeKnowledgebaseDocumentsAnswers(knowledgeBaseId: string, body: Models.KnowledgeDocumentsAnswerFilter, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentsAnswersOptions): Promise<Models.KnowledgeAnswerDocumentsResponse>;
7617
7626
  postKnowledgeKnowledgebaseDocumentsBulkRemove(knowledgeBaseId: string, body: Models.KnowledgeDocumentBulkRemoveRequest, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentsBulkRemoveOptions): Promise<Models.BulkResponse>;
7618
7627
  postKnowledgeKnowledgebaseDocumentsBulkUpdate(knowledgeBaseId: string, body: Models.KnowledgeDocumentBulkUpdateRequest, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentsBulkUpdateOptions): Promise<Models.BulkResponse>;
@@ -15803,6 +15812,8 @@ declare class WorkforceManagementApi {
15803
15812
  deleteWorkforcemanagementBusinessunitActivitycode(businessUnitId: string, activityCodeId: string, opts?: WorkforceManagementApi.deleteWorkforcemanagementBusinessunitActivitycodeOptions): Promise<void>;
15804
15813
  deleteWorkforcemanagementBusinessunitCapacityplanStaffinggroupallocationshistory(businessUnitId: string, capacityPlanId: string, opts?: WorkforceManagementApi.deleteWorkforcemanagementBusinessunitCapacityplanStaffinggroupallocationshistoryOptions): Promise<void>;
15805
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  deleteWorkforcemanagementBusinessunitPlanninggroup(businessUnitId: string, planningGroupId: string, opts?: WorkforceManagementApi.deleteWorkforcemanagementBusinessunitPlanninggroupOptions): Promise<void>;
15815
+ deleteWorkforcemanagementBusinessunitSchedulebid(businessUnitId: string, bidId: string, opts?: WorkforceManagementApi.deleteWorkforcemanagementBusinessunitSchedulebidOptions): Promise<void>;
15816
+ deleteWorkforcemanagementBusinessunitSchedulebidGroup(businessUnitId: string, bidId: string, bidGroupId: string, opts?: WorkforceManagementApi.deleteWorkforcemanagementBusinessunitSchedulebidGroupOptions): Promise<void>;
15806
15817
  deleteWorkforcemanagementBusinessunitSchedulingRun(businessUnitId: string, runId: string, opts?: WorkforceManagementApi.deleteWorkforcemanagementBusinessunitSchedulingRunOptions): Promise<void>;
15807
15818
  deleteWorkforcemanagementBusinessunitServicegoaltemplate(businessUnitId: string, serviceGoalTemplateId: string, opts?: WorkforceManagementApi.deleteWorkforcemanagementBusinessunitServicegoaltemplateOptions): Promise<void>;
15808
15819
  deleteWorkforcemanagementBusinessunitStaffinggroup(businessUnitId: string, staffingGroupId: string, opts?: WorkforceManagementApi.deleteWorkforcemanagementBusinessunitStaffinggroupOptions): Promise<void>;
@@ -15858,6 +15869,11 @@ declare class WorkforceManagementApi {
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  getWorkforcemanagementBusinessunitOpportunity(businessUnitId: string, opportunityId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitOpportunityOptions): Promise<Models.OpportunityResultWithAgentIds>;
15859
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  getWorkforcemanagementBusinessunitPlanninggroup(businessUnitId: string, planningGroupId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitPlanninggroupOptions): Promise<Models.PlanningGroup>;
15860
15871
  getWorkforcemanagementBusinessunitPlanninggroups(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitPlanninggroupsOptions): Promise<Models.PlanningGroupList>;
15872
+ getWorkforcemanagementBusinessunitSchedulebid(businessUnitId: string, bidId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitSchedulebidOptions): Promise<Models.ScheduleBid>;
15873
+ getWorkforcemanagementBusinessunitSchedulebidGroup(businessUnitId: string, bidId: string, bidGroupId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitSchedulebidGroupOptions): Promise<Models.ScheduleBidGroupResponse>;
15874
+ getWorkforcemanagementBusinessunitSchedulebidGroupPreferences(businessUnitId: string, bidId: string, bidGroupId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitSchedulebidGroupPreferencesOptions): Promise<Models.AdminAgentScheduleBidPreferenceResponse>;
15875
+ getWorkforcemanagementBusinessunitSchedulebidGroupsSummary(businessUnitId: string, bidId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitSchedulebidGroupsSummaryOptions): Promise<Models.ScheduleBidGroupSummaryList>;
15876
+ getWorkforcemanagementBusinessunitSchedulebids(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitSchedulebidsOptions): Promise<Models.ScheduleBidListResponse>;
15861
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  getWorkforcemanagementBusinessunitSchedulerSettings(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitSchedulerSettingsOptions): Promise<Models.BuSchedulerSettingsResponse>;
15862
15878
  getWorkforcemanagementBusinessunitSchedulingRun(businessUnitId: string, runId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitSchedulingRunOptions): Promise<Models.BuScheduleRun>;
15863
15879
  getWorkforcemanagementBusinessunitSchedulingRunResult(businessUnitId: string, runId: string, managementUnitIds: Array<string>, expand: Array<string>, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitSchedulingRunResultOptions): Promise<Models.BuRescheduleResult>;
@@ -15930,6 +15946,9 @@ declare class WorkforceManagementApi {
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  getWorkforcemanagementManagementunits(opts?: WorkforceManagementApi.getWorkforcemanagementManagementunitsOptions): Promise<Models.ManagementUnitListing>;
15931
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  getWorkforcemanagementManagementunitsDivisionviews(opts?: WorkforceManagementApi.getWorkforcemanagementManagementunitsDivisionviewsOptions): Promise<Models.ManagementUnitListing>;
15932
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  getWorkforcemanagementNotifications(opts?: WorkforceManagementApi.getWorkforcemanagementNotificationsOptions): Promise<Models.NotificationsResponse>;
15949
+ getWorkforcemanagementSchedulebidPreference(bidId: string, opts?: WorkforceManagementApi.getWorkforcemanagementSchedulebidPreferenceOptions): Promise<Models.AgentScheduleBiddingPreferenceResponse>;
15950
+ getWorkforcemanagementSchedulebidSchedulesets(bidId: string, opts?: WorkforceManagementApi.getWorkforcemanagementSchedulebidSchedulesetsOptions): Promise<Models.AgentScheduleBidScheduleSetResponse>;
15951
+ getWorkforcemanagementSchedulebids(opts?: WorkforceManagementApi.getWorkforcemanagementSchedulebidsOptions): Promise<Models.AgentScheduleBids>;
15933
15952
  getWorkforcemanagementSchedulingjob(jobId: string, opts?: WorkforceManagementApi.getWorkforcemanagementSchedulingjobOptions): Promise<Models.SchedulingStatusResponse>;
15934
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  getWorkforcemanagementShifttrades(opts?: WorkforceManagementApi.getWorkforcemanagementShifttradesOptions): Promise<Models.ShiftTradeListResponse>;
15935
15954
  getWorkforcemanagementShifttradingTradeJob(tradeId: string, jobId: string, opts?: WorkforceManagementApi.getWorkforcemanagementShifttradingTradeJobOptions): Promise<Models.ShiftTradeUpdateTradeJobResponse>;
@@ -15960,6 +15979,9 @@ declare class WorkforceManagementApi {
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  patchWorkforcemanagementBusinessunitMinimumstaffingSettings(businessUnitId: string, body: Models.MinimumStaffingRequest, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitMinimumstaffingSettingsOptions): Promise<Models.MinimumStaffingResponse>;
15961
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  patchWorkforcemanagementBusinessunitOpportunity(businessUnitId: string, opportunityId: string, body: Models.PatchOpportunityRequest, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitOpportunityOptions): Promise<Models.OpportunityResult>;
15962
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  patchWorkforcemanagementBusinessunitPlanninggroup(businessUnitId: string, planningGroupId: string, body: Models.UpdatePlanningGroupRequest, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitPlanninggroupOptions): Promise<Models.PlanningGroup>;
15982
+ patchWorkforcemanagementBusinessunitSchedulebid(businessUnitId: string, bidId: string, body: Models.UpdateScheduleBid, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitSchedulebidOptions): Promise<Models.ScheduleBid>;
15983
+ patchWorkforcemanagementBusinessunitSchedulebidGroup(businessUnitId: string, bidId: string, bidGroupId: string, body: Models.ScheduleBidGroupUpdate, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitSchedulebidGroupOptions): Promise<Models.ScheduleBidGroupResponse>;
15984
+ patchWorkforcemanagementBusinessunitSchedulebidGroupPreferences(businessUnitId: string, bidId: string, bidGroupId: string, body: Models.AgentsBidAssignedScheduleSetOverrideRequest, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitSchedulebidGroupPreferencesOptions): Promise<Models.AdminAgentScheduleBidPreferenceResponse>;
15963
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  patchWorkforcemanagementBusinessunitSchedulerSettings(businessUnitId: string, body: Models.BuSchedulerSettingsRequest, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitSchedulerSettingsOptions): Promise<Models.BuSchedulerSettingsResponse>;
15964
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  patchWorkforcemanagementBusinessunitSchedulingRun(businessUnitId: string, runId: string, body: Models.PatchBuScheduleRunRequest, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitSchedulingRunOptions): Promise<void>;
15965
15987
  patchWorkforcemanagementBusinessunitServicegoaltemplate(businessUnitId: string, serviceGoalTemplateId: string, body: Models.UpdateServiceGoalTemplate, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitServicegoaltemplateOptions): Promise<Models.ServiceGoalTemplate>;
@@ -16025,6 +16047,10 @@ declare class WorkforceManagementApi {
16025
16047
  postWorkforcemanagementBusinessunitOpportunitiesExternalactivitiesQuery(businessUnitId: string, body: Models.BulkOpportunitiesExternalActivitiesRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitOpportunitiesExternalactivitiesQueryOptions): Promise<Models.QueryExternalActivityOpportunitiesResponse>;
16026
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  postWorkforcemanagementBusinessunitOpportunitiesQuery(businessUnitId: string, body: Models.QueryOpportunitiesRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitOpportunitiesQueryOptions): Promise<Models.QueryOpportunitiesResponse>;
16027
16049
  postWorkforcemanagementBusinessunitPlanninggroups(businessUnitId: string, body: Models.CreatePlanningGroupRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitPlanninggroupsOptions): Promise<Models.PlanningGroup>;
16050
+ postWorkforcemanagementBusinessunitSchedulebidCopy(businessUnitId: string, bidId: string, body: Models.CopyScheduleBid, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitSchedulebidCopyOptions): Promise<Models.ScheduleBid>;
16051
+ postWorkforcemanagementBusinessunitSchedulebidGroups(businessUnitId: string, bidId: string, body: Models.ScheduleBidGroupCreate, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitSchedulebidGroupsOptions): Promise<Models.ScheduleBidGroupResponse>;
16052
+ postWorkforcemanagementBusinessunitSchedulebids(businessUnitId: string, body: Models.CreateScheduleBid, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitSchedulebidsOptions): Promise<Models.ScheduleBid>;
16053
+ postWorkforcemanagementBusinessunitSchedulebidsEffectiveschedulesets(businessUnitId: string, body: Models.QueryEffectiveScheduleSetsRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitSchedulebidsEffectiveschedulesetsOptions): Promise<Models.AgentsEffectiveScheduleSetResponse>;
16028
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  postWorkforcemanagementBusinessunitServicegoaltemplates(businessUnitId: string, body: Models.CreateServiceGoalTemplate, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitServicegoaltemplatesOptions): Promise<Models.ServiceGoalTemplate>;
16029
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  postWorkforcemanagementBusinessunitShifttradingTradesEvaluateJobs(businessUnitId: string, body: Models.EvaluateShiftTradeListJobRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitShifttradingTradesEvaluateJobsOptions): Promise<Models.ShiftTradeEvaluateTradesBuJobResponse>;
16030
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  postWorkforcemanagementBusinessunitShifttradingTradesQueryJobs(businessUnitId: string, body: Models.QueryShiftTradeListJobRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitShifttradingTradesQueryJobsOptions): Promise<Models.ShiftTradeQueryTradesBuJobResponse>;
@@ -16107,6 +16133,7 @@ declare class WorkforceManagementApi {
16107
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  putWorkforcemanagementAgentIntegrationsHris(agentId: string, body: Models.AgentIntegrationsRequest, opts?: WorkforceManagementApi.putWorkforcemanagementAgentIntegrationsHrisOptions): Promise<Models.AgentIntegrationsResponse>;
16108
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  putWorkforcemanagementBusinessunitTimeofflimitValues(businessUnitId: string, timeOffLimitId: string, body: Models.BuSetTimeOffLimitValuesRequest, opts?: WorkforceManagementApi.putWorkforcemanagementBusinessunitTimeofflimitValuesOptions): Promise<Models.BuTimeOffLimitResponse>;
16109
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  putWorkforcemanagementManagementunitTimeofflimitValues(managementUnitId: string, timeOffLimitId: string, body: Models.SetTimeOffLimitValuesRequest, opts?: WorkforceManagementApi.putWorkforcemanagementManagementunitTimeofflimitValuesOptions): Promise<Models.TimeOffLimit>;
16136
+ putWorkforcemanagementSchedulebidPreference(bidId: string, body: Models.UpdateAgentScheduleBiddingPreference, opts?: WorkforceManagementApi.putWorkforcemanagementSchedulebidPreferenceOptions): Promise<Models.AgentScheduleBiddingPreferenceResponse>;
16110
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  }
16111
16138
 
16112
16139
  declare namespace WorkforceManagementApi {
@@ -16123,6 +16150,12 @@ declare namespace WorkforceManagementApi {
16123
16150
  export interface deleteWorkforcemanagementBusinessunitPlanninggroupOptions {
16124
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  "customHeaders"?: Record<string, string>;
16125
16152
  }
16153
+ export interface deleteWorkforcemanagementBusinessunitSchedulebidOptions {
16154
+ "customHeaders"?: Record<string, string>;
16155
+ }
16156
+ export interface deleteWorkforcemanagementBusinessunitSchedulebidGroupOptions {
16157
+ "customHeaders"?: Record<string, string>;
16158
+ }
16126
16159
  export interface deleteWorkforcemanagementBusinessunitSchedulingRunOptions {
16127
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  "customHeaders"?: Record<string, string>;
16128
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  }
@@ -16298,6 +16331,23 @@ declare namespace WorkforceManagementApi {
16298
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  export interface getWorkforcemanagementBusinessunitPlanninggroupsOptions {
16299
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  "customHeaders"?: Record<string, string>;
16300
16333
  }
16334
+ export interface getWorkforcemanagementBusinessunitSchedulebidOptions {
16335
+ "customHeaders"?: Record<string, string>;
16336
+ }
16337
+ export interface getWorkforcemanagementBusinessunitSchedulebidGroupOptions {
16338
+ "customHeaders"?: Record<string, string>;
16339
+ }
16340
+ export interface getWorkforcemanagementBusinessunitSchedulebidGroupPreferencesOptions {
16341
+ "forceDownloadService"?: boolean;
16342
+ "expand"?: Array<string>;
16343
+ "customHeaders"?: Record<string, string>;
16344
+ }
16345
+ export interface getWorkforcemanagementBusinessunitSchedulebidGroupsSummaryOptions {
16346
+ "customHeaders"?: Record<string, string>;
16347
+ }
16348
+ export interface getWorkforcemanagementBusinessunitSchedulebidsOptions {
16349
+ "customHeaders"?: Record<string, string>;
16350
+ }
16301
16351
  export interface getWorkforcemanagementBusinessunitSchedulerSettingsOptions {
16302
16352
  "customHeaders"?: Record<string, string>;
16303
16353
  }
@@ -16560,6 +16610,15 @@ declare namespace WorkforceManagementApi {
16560
16610
  export interface getWorkforcemanagementNotificationsOptions {
16561
16611
  "customHeaders"?: Record<string, string>;
16562
16612
  }
16613
+ export interface getWorkforcemanagementSchedulebidPreferenceOptions {
16614
+ "customHeaders"?: Record<string, string>;
16615
+ }
16616
+ export interface getWorkforcemanagementSchedulebidSchedulesetsOptions {
16617
+ "customHeaders"?: Record<string, string>;
16618
+ }
16619
+ export interface getWorkforcemanagementSchedulebidsOptions {
16620
+ "customHeaders"?: Record<string, string>;
16621
+ }
16563
16622
  export interface getWorkforcemanagementSchedulingjobOptions {
16564
16623
  "customHeaders"?: Record<string, string>;
16565
16624
  }
@@ -16651,6 +16710,15 @@ declare namespace WorkforceManagementApi {
16651
16710
  export interface patchWorkforcemanagementBusinessunitPlanninggroupOptions {
16652
16711
  "customHeaders"?: Record<string, string>;
16653
16712
  }
16713
+ export interface patchWorkforcemanagementBusinessunitSchedulebidOptions {
16714
+ "customHeaders"?: Record<string, string>;
16715
+ }
16716
+ export interface patchWorkforcemanagementBusinessunitSchedulebidGroupOptions {
16717
+ "customHeaders"?: Record<string, string>;
16718
+ }
16719
+ export interface patchWorkforcemanagementBusinessunitSchedulebidGroupPreferencesOptions {
16720
+ "customHeaders"?: Record<string, string>;
16721
+ }
16654
16722
  export interface patchWorkforcemanagementBusinessunitSchedulerSettingsOptions {
16655
16723
  "customHeaders"?: Record<string, string>;
16656
16724
  }
@@ -16866,6 +16934,18 @@ declare namespace WorkforceManagementApi {
16866
16934
  export interface postWorkforcemanagementBusinessunitPlanninggroupsOptions {
16867
16935
  "customHeaders"?: Record<string, string>;
16868
16936
  }
16937
+ export interface postWorkforcemanagementBusinessunitSchedulebidCopyOptions {
16938
+ "customHeaders"?: Record<string, string>;
16939
+ }
16940
+ export interface postWorkforcemanagementBusinessunitSchedulebidGroupsOptions {
16941
+ "customHeaders"?: Record<string, string>;
16942
+ }
16943
+ export interface postWorkforcemanagementBusinessunitSchedulebidsOptions {
16944
+ "customHeaders"?: Record<string, string>;
16945
+ }
16946
+ export interface postWorkforcemanagementBusinessunitSchedulebidsEffectiveschedulesetsOptions {
16947
+ "customHeaders"?: Record<string, string>;
16948
+ }
16869
16949
  export interface postWorkforcemanagementBusinessunitServicegoaltemplatesOptions {
16870
16950
  "customHeaders"?: Record<string, string>;
16871
16951
  }
@@ -17145,6 +17225,9 @@ declare namespace WorkforceManagementApi {
17145
17225
  export interface putWorkforcemanagementManagementunitTimeofflimitValuesOptions {
17146
17226
  "customHeaders"?: Record<string, string>;
17147
17227
  }
17228
+ export interface putWorkforcemanagementSchedulebidPreferenceOptions {
17229
+ "customHeaders"?: Record<string, string>;
17230
+ }
17148
17231
  }
17149
17232
 
17150
17233
  declare namespace Models {
@@ -18068,6 +18151,29 @@ declare namespace Models {
18068
18151
  "lineConnected"?: boolean;
18069
18152
  }
18070
18153
 
18154
+ export interface AdminAgentScheduleBidBiddingPreference {
18155
+ "agent": Models.UserReference;
18156
+ "submitted": boolean;
18157
+ "assignedScheduleSetId"?: string;
18158
+ "overriddenScheduleSetId"?: string;
18159
+ "overrideReason"?: string;
18160
+ "agentScheduleBidPreferencePriorities": Array<Models.AgentScheduleBiddingPreferencePriority>;
18161
+ "endDate"?: string;
18162
+ }
18163
+
18164
+ export interface AdminAgentScheduleBidPreferenceResponse {
18165
+ "result"?: Models.AdminAgentScheduleSetPreferences;
18166
+ "downloadUrl"?: string;
18167
+ }
18168
+
18169
+ export interface AdminAgentScheduleSetPreferences {
18170
+ "id": string;
18171
+ "bid"?: Models.ScheduleBidReference;
18172
+ "bidGroup"?: Models.ScheduleBidGroupReference;
18173
+ "agentsScheduleBidPreferences": Array<Models.AdminAgentScheduleBidBiddingPreference>;
18174
+ "selfUri"?: string;
18175
+ }
18176
+
18071
18177
  export interface AdminAgentWorkPlanBiddingPreference {
18072
18178
  "agent": Models.UserReference;
18073
18179
  "submitted": boolean;
@@ -18218,6 +18324,23 @@ declare namespace Models {
18218
18324
  "endOffsetSeconds": number;
18219
18325
  }
18220
18326
 
18327
+ export interface AgentAssignedScheduleSetList {
18328
+ "agentAssignedShiftSets": Array<Models.AgentAssignedShiftSet>;
18329
+ }
18330
+
18331
+ export interface AgentAssignedShiftSet {
18332
+ "id": string;
18333
+ "effectiveWorkPlan": Models.ShiftSetEffectiveWorkPlan;
18334
+ "shifts": Array<Models.ScheduleBidScheduledShift>;
18335
+ "agents": Array<Models.AssignedAgentDetails>;
18336
+ }
18337
+
18338
+ export interface AgentBidScheduleSetOverrideRequest {
18339
+ "agentId": string;
18340
+ "overrideScheduleSetId"?: string;
18341
+ "overrideReason"?: string;
18342
+ }
18343
+
18221
18344
  export interface AgentBidWorkPlanOverrideRequest {
18222
18345
  "agentId": string;
18223
18346
  "overrideWorkPlanId"?: string;
@@ -18416,6 +18539,16 @@ declare namespace Models {
18416
18539
  "backedUpUsers"?: Array<string>;
18417
18540
  }
18418
18541
 
18542
+ export interface AgentEffectiveBid {
18543
+ "id": string;
18544
+ "name"?: string;
18545
+ "effectiveDate": string;
18546
+ "endDate"?: string;
18547
+ "downloadUrl": string;
18548
+ "downloadTemplate"?: Models.AgentAssignedScheduleSetList;
18549
+ "selfUri"?: string;
18550
+ }
18551
+
18419
18552
  export interface AgentEvaluatorActivity {
18420
18553
  "id"?: string;
18421
18554
  "name"?: string;
@@ -18588,6 +18721,44 @@ declare namespace Models {
18588
18721
  "onQueueActivityCodeIds"?: Array<string>;
18589
18722
  }
18590
18723
 
18724
+ export interface AgentScheduleBid {
18725
+ "id": string;
18726
+ "name"?: string;
18727
+ "bidWindowStartDate": string;
18728
+ "bidWindowEndDate": string;
18729
+ "effectiveDate": string;
18730
+ "status": string;
18731
+ "bidType": string;
18732
+ "selfUri"?: string;
18733
+ }
18734
+
18735
+ export interface AgentScheduleBidScheduleSetResponse {
18736
+ "downloadUrl": string;
18737
+ "downloadTemplate"?: Models.BidGroupScheduleSet;
18738
+ }
18739
+
18740
+ export interface AgentScheduleBiddingPreferencePriority {
18741
+ "scheduleSetId": string;
18742
+ "priority"?: number;
18743
+ }
18744
+
18745
+ export interface AgentScheduleBiddingPreferenceResponse {
18746
+ "id"?: string;
18747
+ "submitted": boolean;
18748
+ "assignedScheduleSetId"?: string;
18749
+ "overriddenScheduleSetId"?: string;
18750
+ "overrideReason"?: string;
18751
+ "agentScheduleBidPreferences": Array<Models.AgentScheduleBiddingPreferencePriority>;
18752
+ "selfUri"?: string;
18753
+ }
18754
+
18755
+ export interface AgentScheduleBids {
18756
+ "id"?: string;
18757
+ "businessUnit": Models.BusinessUnitReference;
18758
+ "agentScheduleBids": Array<Models.AgentScheduleBid>;
18759
+ "selfUri"?: string;
18760
+ }
18761
+
18591
18762
  export interface AgentScheduleShiftActivity {
18592
18763
  "activityCategory": string;
18593
18764
  "startOffsetMinutes": number;
@@ -18834,6 +19005,7 @@ declare namespace Models {
18834
19005
  "effectiveDate": string;
18835
19006
  "status": string;
18836
19007
  "workPlanFieldsVisibleToAgents": Array<string>;
19008
+ "bidType"?: string;
18837
19009
  "selfUri"?: string;
18838
19010
  }
18839
19011
 
@@ -18913,10 +19085,18 @@ declare namespace Models {
18913
19085
  "selfUri"?: string;
18914
19086
  }
18915
19087
 
19088
+ export interface AgentsBidAssignedScheduleSetOverrideRequest {
19089
+ "agentScheduleSetOverrides": Array<Models.AgentBidScheduleSetOverrideRequest>;
19090
+ }
19091
+
18916
19092
  export interface AgentsBidAssignedWorkPlanOverrideRequest {
18917
19093
  "agentWorkPlanOverrides": Array<Models.AgentBidWorkPlanOverrideRequest>;
18918
19094
  }
18919
19095
 
19096
+ export interface AgentsEffectiveScheduleSetResponse {
19097
+ "effectiveBids": Array<Models.AgentEffectiveBid>;
19098
+ }
19099
+
18920
19100
  export interface AgentsIntegrationsListing {
18921
19101
  "entities"?: Array<Models.AgentIntegrationsResponse>;
18922
19102
  }
@@ -19488,6 +19668,7 @@ declare namespace Models {
19488
19668
  "edgeId"?: string;
19489
19669
  "eligibleAgentCounts"?: Array<number>;
19490
19670
  "engagementSource"?: string;
19671
+ "errorCodeDescription"?: string;
19491
19672
  "extendedDeliveryStatus"?: string;
19492
19673
  "flowInType"?: string;
19493
19674
  "flowOutType"?: string;
@@ -20080,6 +20261,14 @@ declare namespace Models {
20080
20261
  "durationSeconds"?: number;
20081
20262
  }
20082
20263
 
20264
+ export interface ArchitectValidateJobStateResponse {
20265
+ "id"?: string;
20266
+ "status"?: string;
20267
+ "command"?: string;
20268
+ "messages"?: Array<Models.ArchitectJobMessage>;
20269
+ "selfUri"?: string;
20270
+ }
20271
+
20083
20272
  export interface ArchiveRetention {
20084
20273
  "days"?: number;
20085
20274
  "storageMedium"?: string;
@@ -20202,6 +20391,11 @@ declare namespace Models {
20202
20391
  "membersToRemove": Array<string>;
20203
20392
  }
20204
20393
 
20394
+ export interface AssignedAgentDetails {
20395
+ "id": string;
20396
+ "endDate"?: string;
20397
+ }
20398
+
20205
20399
  export interface AssignedLearningModule {
20206
20400
  "id"?: string;
20207
20401
  "name": string;
@@ -21055,6 +21249,10 @@ declare namespace Models {
21055
21249
  "selfUri"?: string;
21056
21250
  }
21057
21251
 
21252
+ export interface BidGroupScheduleSet {
21253
+ "shiftSets": Array<Models.ShiftSet>;
21254
+ }
21255
+
21058
21256
  export interface BidGroupWorkPlanRequest {
21059
21257
  "workPlanId": string;
21060
21258
  "overrideAgentCount"?: number;
@@ -21071,6 +21269,18 @@ declare namespace Models {
21071
21269
  "selfUri"?: string;
21072
21270
  }
21073
21271
 
21272
+ export interface BidGroupWorkPlanRotationRequest {
21273
+ "workPlanRotationId": string;
21274
+ "agentCount": number;
21275
+ }
21276
+
21277
+ export interface BidGroupWorkPlanRotationResponse {
21278
+ "id": string;
21279
+ "managementUnit": Models.ManagementUnitReference;
21280
+ "agentCount": number;
21281
+ "selfUri"?: string;
21282
+ }
21283
+
21074
21284
  export interface BillingCharge {
21075
21285
  "id"?: string;
21076
21286
  "product"?: Models.BillingProduct;
@@ -21082,6 +21292,8 @@ declare namespace Models {
21082
21292
  "overageRate"?: number;
21083
21293
  "overageCharge"?: number;
21084
21294
  "overageCurrency"?: string;
21295
+ "convertedTokenCount"?: number;
21296
+ "tokenConversionRate"?: number;
21085
21297
  }
21086
21298
 
21087
21299
  export interface BillingContract {
@@ -23247,6 +23459,7 @@ declare namespace Models {
23247
23459
 
23248
23460
  export interface CallableTime {
23249
23461
  "timeSlots": Array<Models.CampaignTimeSlot>;
23462
+ "name"?: string;
23250
23463
  "timeZoneId": string;
23251
23464
  }
23252
23465
 
@@ -24389,6 +24602,7 @@ declare namespace Models {
24389
24602
 
24390
24603
  export interface CaseplanQueryRequest {
24391
24604
  "name"?: string;
24605
+ "nameSearchType"?: string;
24392
24606
  "pageSize"?: number;
24393
24607
  "after"?: string;
24394
24608
  "divisionIds"?: Array<string>;
@@ -26217,6 +26431,7 @@ declare namespace Models {
26217
26431
  export interface ContactPhoneNumberColumn {
26218
26432
  "columnName": string;
26219
26433
  "type": string;
26434
+ "callableTimeColumnName"?: string;
26220
26435
  "callableTimeColumn"?: string;
26221
26436
  }
26222
26437
 
@@ -26277,12 +26492,19 @@ declare namespace Models {
26277
26492
  "divisionIds"?: Array<string>;
26278
26493
  "createdBy"?: Models.DomainEntityRef;
26279
26494
  "dateCreated"?: string;
26495
+ "dateCompletion"?: string;
26280
26496
  "status"?: string;
26281
26497
  "downloadUrl"?: string;
26498
+ "resultRowCount"?: number;
26282
26499
  "queryConditions"?: Models.ContactsExportQueryConditions;
26283
26500
  "selfUri"?: string;
26284
26501
  }
26285
26502
 
26503
+ export interface ContactsExportComparisonFieldFilter {
26504
+ "field": string;
26505
+ "value": string;
26506
+ }
26507
+
26286
26508
  export interface ContactsExportFieldFilter {
26287
26509
  "field": string;
26288
26510
  "value": string;
@@ -26296,6 +26518,8 @@ declare namespace Models {
26296
26518
  export interface ContactsExportFilter {
26297
26519
  "eq"?: Models.ContactsExportFieldFilter;
26298
26520
  "in"?: Models.ContactsExportFieldListFilter;
26521
+ "lte"?: Models.ContactsExportComparisonFieldFilter;
26522
+ "gte"?: Models.ContactsExportComparisonFieldFilter;
26299
26523
  "and"?: Array<Models.ContactsExportFilter>;
26300
26524
  "or"?: Array<Models.ContactsExportFilter>;
26301
26525
  "not"?: Models.ContactsExportFilter;
@@ -26372,19 +26596,6 @@ declare namespace Models {
26372
26596
  "dateTime"?: string;
26373
26597
  }
26374
26598
 
26375
- export interface ContentFileRequest {
26376
- "uploadKey"?: string;
26377
- "name"?: string;
26378
- }
26379
-
26380
- export interface ContentFileResponse {
26381
- "name": string;
26382
- "type": string;
26383
- "checksum": string;
26384
- "size": number;
26385
- "contentUrl": string;
26386
- }
26387
-
26388
26599
  export interface ContentFilterItem {
26389
26600
  "name"?: string;
26390
26601
  "type"?: string;
@@ -29004,6 +29215,11 @@ declare namespace Models {
29004
29215
  "context"?: Models.ConversationIntentSuggestionsTopicSuggestionContext;
29005
29216
  }
29006
29217
 
29218
+ export interface ConversationIntentSuggestionsTopicQueryReformulationContext {
29219
+ "knowledgeClassification"?: string;
29220
+ "reformulatedQuery"?: string;
29221
+ }
29222
+
29007
29223
  export interface ConversationIntentSuggestionsTopicSuggestedIntent {
29008
29224
  "intent"?: string;
29009
29225
  "intentId"?: string;
@@ -29028,6 +29244,7 @@ declare namespace Models {
29028
29244
  "messageId"?: string;
29029
29245
  "queryStatement"?: string;
29030
29246
  "language"?: string;
29247
+ "queryReformulationContext"?: Models.ConversationIntentSuggestionsTopicQueryReformulationContext;
29031
29248
  }
29032
29249
 
29033
29250
  export interface ConversationIntentSuggestionsTopicSuggestionFeedback {
@@ -29069,6 +29286,11 @@ declare namespace Models {
29069
29286
  "activeIntent"?: Models.ConversationKnowledgeArticleSuggestionsTopicSuggestedIntent;
29070
29287
  }
29071
29288
 
29289
+ export interface ConversationKnowledgeArticleSuggestionsTopicQueryReformulationContext {
29290
+ "knowledgeClassification"?: string;
29291
+ "reformulatedQuery"?: string;
29292
+ }
29293
+
29072
29294
  export interface ConversationKnowledgeArticleSuggestionsTopicSuggestedArticle {
29073
29295
  "title"?: string;
29074
29296
  "uri"?: string;
@@ -29104,6 +29326,7 @@ declare namespace Models {
29104
29326
  "messageId"?: string;
29105
29327
  "queryStatement"?: string;
29106
29328
  "language"?: string;
29329
+ "queryReformulationContext"?: Models.ConversationKnowledgeArticleSuggestionsTopicQueryReformulationContext;
29107
29330
  }
29108
29331
 
29109
29332
  export interface ConversationKnowledgeArticleSuggestionsTopicSuggestionFeedback {
@@ -29129,6 +29352,11 @@ declare namespace Models {
29129
29352
  "activeIntent"?: Models.ConversationKnowledgeSearchSuggestionsTopicSuggestedIntent;
29130
29353
  }
29131
29354
 
29355
+ export interface ConversationKnowledgeSearchSuggestionsTopicQueryReformulationContext {
29356
+ "knowledgeClassification"?: string;
29357
+ "reformulatedQuery"?: string;
29358
+ }
29359
+
29132
29360
  export interface ConversationKnowledgeSearchSuggestionsTopicSuggestedIntent {
29133
29361
  "intent"?: string;
29134
29362
  "intentId"?: string;
@@ -29166,6 +29394,7 @@ declare namespace Models {
29166
29394
  "messageId"?: string;
29167
29395
  "queryStatement"?: string;
29168
29396
  "language"?: string;
29397
+ "queryReformulationContext"?: Models.ConversationKnowledgeSearchSuggestionsTopicQueryReformulationContext;
29169
29398
  }
29170
29399
 
29171
29400
  export interface ConversationKnowledgeSearchSuggestionsTopicSuggestionFeedback {
@@ -29750,6 +29979,11 @@ declare namespace Models {
29750
29979
  "activeIntent"?: Models.ConversationResponseSuggestionsTopicSuggestedIntent;
29751
29980
  }
29752
29981
 
29982
+ export interface ConversationResponseSuggestionsTopicQueryReformulationContext {
29983
+ "knowledgeClassification"?: string;
29984
+ "reformulatedQuery"?: string;
29985
+ }
29986
+
29753
29987
  export interface ConversationResponseSuggestionsTopicSuggestedCannedResponse {
29754
29988
  "responseId"?: string;
29755
29989
  "libraryId"?: string;
@@ -29779,6 +30013,7 @@ declare namespace Models {
29779
30013
  "messageId"?: string;
29780
30014
  "queryStatement"?: string;
29781
30015
  "language"?: string;
30016
+ "queryReformulationContext"?: Models.ConversationResponseSuggestionsTopicQueryReformulationContext;
29782
30017
  }
29783
30018
 
29784
30019
  export interface ConversationResponseSuggestionsTopicSuggestionFeedback {
@@ -29968,6 +30203,11 @@ declare namespace Models {
29968
30203
  "endTime"?: string;
29969
30204
  }
29970
30205
 
30206
+ export interface ConversationScriptSuggestionsTopicQueryReformulationContext {
30207
+ "knowledgeClassification"?: string;
30208
+ "reformulatedQuery"?: string;
30209
+ }
30210
+
29971
30211
  export interface ConversationScriptSuggestionsTopicScriptSuggestionEvent {
29972
30212
  "eventTime"?: string;
29973
30213
  "conversationId"?: string;
@@ -30011,6 +30251,7 @@ declare namespace Models {
30011
30251
  "messageId"?: string;
30012
30252
  "queryStatement"?: string;
30013
30253
  "language"?: string;
30254
+ "queryReformulationContext"?: Models.ConversationScriptSuggestionsTopicQueryReformulationContext;
30014
30255
  }
30015
30256
 
30016
30257
  export interface ConversationScriptSuggestionsTopicSuggestionFeedback {
@@ -30223,6 +30464,11 @@ declare namespace Models {
30223
30464
  "participants"?: Array<Models.AddressableEntityRef>;
30224
30465
  }
30225
30466
 
30467
+ export interface ConversationSummaryEditedBy {
30468
+ "user"?: Models.AddressableEntityRef;
30469
+ "purpose"?: string;
30470
+ }
30471
+
30226
30472
  export interface ConversationSummaryExtractedEntity {
30227
30473
  "label"?: string;
30228
30474
  "value"?: string;
@@ -30306,6 +30552,13 @@ declare namespace Models {
30306
30552
  "lastEditedBy"?: Models.ConversationSummaryTopicConversationSummaryParticipant;
30307
30553
  "errorType"?: string;
30308
30554
  "durationMs"?: number;
30555
+ "labels"?: Array<Models.ConversationSummaryTopicConversationSummaryLabel>;
30556
+ }
30557
+
30558
+ export interface ConversationSummaryTopicConversationSummaryLabel {
30559
+ "name"?: string;
30560
+ "description"?: string;
30561
+ "type"?: string;
30309
30562
  }
30310
30563
 
30311
30564
  export interface ConversationSummaryTopicConversationSummaryParticipant {
@@ -30384,6 +30637,13 @@ declare namespace Models {
30384
30637
  "lastEditedBy"?: Models.ConversationSummaryTopicVirtualAgentsConversationSummaryParticipant;
30385
30638
  "errorType"?: string;
30386
30639
  "durationMs"?: number;
30640
+ "labels"?: Array<Models.ConversationSummaryTopicVirtualAgentsConversationSummaryLabel>;
30641
+ }
30642
+
30643
+ export interface ConversationSummaryTopicVirtualAgentsConversationSummaryLabel {
30644
+ "name"?: string;
30645
+ "description"?: string;
30646
+ "type"?: string;
30387
30647
  }
30388
30648
 
30389
30649
  export interface ConversationSummaryTopicVirtualAgentsConversationSummaryParticipant {
@@ -30409,6 +30669,12 @@ declare namespace Models {
30409
30669
  "sourceOutcome"?: string;
30410
30670
  }
30411
30671
 
30672
+ export interface ConversationSummaryTriggerSource {
30673
+ "sourceType"?: string;
30674
+ "sourceId"?: string;
30675
+ "sourceOutcome"?: string;
30676
+ }
30677
+
30412
30678
  export interface ConversationSummaryWrapupCode {
30413
30679
  "id"?: string;
30414
30680
  "name"?: string;
@@ -30421,6 +30687,11 @@ declare namespace Models {
30421
30687
  "externalTag": string;
30422
30688
  }
30423
30689
 
30690
+ export interface ConversationThirdPartyActionSuggestionsTopicQueryReformulationContext {
30691
+ "knowledgeClassification"?: string;
30692
+ "reformulatedQuery"?: string;
30693
+ }
30694
+
30424
30695
  export interface ConversationThirdPartyActionSuggestionsTopicSuggestedIntent {
30425
30696
  "intent"?: string;
30426
30697
  "intentId"?: string;
@@ -30445,6 +30716,7 @@ declare namespace Models {
30445
30716
  "messageId"?: string;
30446
30717
  "queryStatement"?: string;
30447
30718
  "language"?: string;
30719
+ "queryReformulationContext"?: Models.ConversationThirdPartyActionSuggestionsTopicQueryReformulationContext;
30448
30720
  }
30449
30721
 
30450
30722
  export interface ConversationThirdPartyActionSuggestionsTopicSuggestionFeedback {
@@ -30466,6 +30738,13 @@ declare namespace Models {
30466
30738
 
30467
30739
  export interface ConversationThirdPartyActionSuggestionsTopicThirdPartySuggestion {
30468
30740
  "text"?: string;
30741
+ "title"?: string;
30742
+ "sources"?: Array<Models.ConversationThirdPartyActionSuggestionsTopicThirdPartySuggestionSource>;
30743
+ }
30744
+
30745
+ export interface ConversationThirdPartyActionSuggestionsTopicThirdPartySuggestionSource {
30746
+ "name"?: string;
30747
+ "url"?: string;
30469
30748
  }
30470
30749
 
30471
30750
  export interface ConversationThreadingWindow {
@@ -30770,7 +31049,6 @@ declare namespace Models {
30770
31049
  export interface CopilotContextValue {
30771
31050
  "name": string;
30772
31051
  "type": string;
30773
- "participantDataProperties"?: Models.ParticipantDataProperties;
30774
31052
  "conversationAttributeProperties"?: Models.ConversationAttributeProperties;
30775
31053
  }
30776
31054
 
@@ -30832,6 +31110,10 @@ declare namespace Models {
30832
31110
  "description"?: string;
30833
31111
  }
30834
31112
 
31113
+ export interface CopyScheduleBid {
31114
+ "name": string;
31115
+ }
31116
+
30835
31117
  export interface CopyVoicemailMessage {
30836
31118
  "voicemailMessageId": string;
30837
31119
  "userId"?: string;
@@ -31334,6 +31616,18 @@ declare namespace Models {
31334
31616
  "name": string;
31335
31617
  }
31336
31618
 
31619
+ export interface CreateScheduleBid {
31620
+ "name": string;
31621
+ "forecast"?: Models.BuShortTermForecastWeekReference;
31622
+ "bidWindowStartDate": string;
31623
+ "bidWindowEndDate": string;
31624
+ "effectiveDate": string;
31625
+ "weeksToSchedule": number;
31626
+ "endOverridesAndRotations"?: boolean;
31627
+ "agentRankingType": string;
31628
+ "rankingTiebreakerType": string;
31629
+ }
31630
+
31337
31631
  export interface CreateScheduledTriggerRequest {
31338
31632
  "target": Models.TriggerTarget;
31339
31633
  "enabled": boolean;
@@ -31580,6 +31874,7 @@ declare namespace Models {
31580
31874
  "effectiveDate": string;
31581
31875
  "agentRankingType": string;
31582
31876
  "rankingTiebreakerType": string;
31877
+ "endOverridesAndRotations"?: boolean;
31583
31878
  "workPlanFieldsVisibleToAgents": Array<string>;
31584
31879
  }
31585
31880
 
@@ -33879,6 +34174,7 @@ declare namespace Models {
33879
34174
  "modifiedBy"?: Models.UserReference;
33880
34175
  "transcriptionEngine"?: string;
33881
34176
  "status"?: string;
34177
+ "invalidReason"?: string;
33882
34178
  "displayAs"?: string;
33883
34179
  "examplePhrases"?: Array<Models.DictionaryFeedbackExamplePhrase>;
33884
34180
  "soundsLike"?: Array<string>;
@@ -34022,6 +34318,7 @@ declare namespace Models {
34022
34318
  "type"?: string;
34023
34319
  "code"?: number;
34024
34320
  "phrase"?: string;
34321
+ "reason"?: string;
34025
34322
  }
34026
34323
 
34027
34324
  export interface Disposition {
@@ -34361,14 +34658,6 @@ declare namespace Models {
34361
34658
  "properties"?: Models.DocumentBodyParagraphProperties;
34362
34659
  }
34363
34660
 
34364
- export interface DocumentBodyRequest {
34365
- "blocks": Array<Models.DocumentBodyBlock>;
34366
- }
34367
-
34368
- export interface DocumentBodyResponse {
34369
- "blocks": Array<Models.DocumentBodyBlock>;
34370
- }
34371
-
34372
34661
  export interface DocumentBodyTable {
34373
34662
  "properties"?: Models.DocumentBodyTableProperties;
34374
34663
  "rows": Array<Models.DocumentBodyTableRowBlock>;
@@ -34654,7 +34943,7 @@ declare namespace Models {
34654
34943
  "document"?: Models.KnowledgeDocumentReference;
34655
34944
  "priority"?: number;
34656
34945
  "name"?: string;
34657
- "body"?: Models.DocumentBodyRequest;
34946
+ "body"?: Models.DocumentBody;
34658
34947
  "selfUri"?: string;
34659
34948
  }
34660
34949
 
@@ -34667,7 +34956,7 @@ declare namespace Models {
34667
34956
  "document"?: Models.KnowledgeDocumentReference;
34668
34957
  "priority"?: number;
34669
34958
  "name"?: string;
34670
- "body"?: Models.DocumentBodyResponse;
34959
+ "body"?: Models.DocumentBody;
34671
34960
  "selfUri"?: string;
34672
34961
  }
34673
34962
 
@@ -35770,6 +36059,7 @@ declare namespace Models {
35770
36059
  export interface EmailColumn {
35771
36060
  "columnName": string;
35772
36061
  "type": string;
36062
+ "contactableTimeColumnName"?: string;
35773
36063
  "contactableTimeColumn"?: string;
35774
36064
  }
35775
36065
 
@@ -44064,21 +44354,6 @@ declare namespace Models {
44064
44354
  "application": Models.KnowledgeSearchClientApplication;
44065
44355
  }
44066
44356
 
44067
- export interface KnowledgeDocumentCreateRequest {
44068
- "id"?: string;
44069
- "title": string;
44070
- "visible"?: boolean;
44071
- "alternatives"?: Array<Models.KnowledgeDocumentAlternative>;
44072
- "categoryId"?: string;
44073
- "labelIds"?: Array<string>;
44074
- "externalId"?: string;
44075
- "externalUrl"?: string;
44076
- "selfUri"?: string;
44077
- }
44078
-
44079
- export interface KnowledgeDocumentDescriptor {
44080
- }
44081
-
44082
44357
  export interface KnowledgeDocumentFeedback {
44083
44358
  "id"?: string;
44084
44359
  "documentVariation": Models.EntityReference;
@@ -44224,7 +44499,7 @@ declare namespace Models {
44224
44499
  "document"?: Models.KnowledgeDocumentReference;
44225
44500
  "priority"?: number;
44226
44501
  "name"?: string;
44227
- "body"?: Models.DocumentBodyResponse;
44502
+ "body"?: Models.DocumentBody;
44228
44503
  "chunks"?: Array<Models.DocumentVariationQueryChunkBlock>;
44229
44504
  "selfUri"?: string;
44230
44505
  }
@@ -44392,7 +44667,7 @@ declare namespace Models {
44392
44667
  "contexts": Array<Models.DocumentVariationContext>;
44393
44668
  "priority"?: number;
44394
44669
  "name"?: string;
44395
- "body"?: Models.DocumentBodyResponse;
44670
+ "body"?: Models.DocumentBody;
44396
44671
  "selfUri"?: string;
44397
44672
  "documentVersion"?: Models.AddressableEntityRef;
44398
44673
  }
@@ -44430,7 +44705,6 @@ declare namespace Models {
44430
44705
  "interval"?: string;
44431
44706
  "entities"?: Array<Models.Entity>;
44432
44707
  "sourceId"?: string;
44433
- "includeDocumentsWithFileBody"?: boolean;
44434
44708
  }
44435
44709
 
44436
44710
  export interface KnowledgeExportJobFilter {
@@ -44571,7 +44845,7 @@ declare namespace Models {
44571
44845
  "documentVersion"?: Models.AddressableEntityRef;
44572
44846
  "contexts": Array<Models.KnowledgeGuestDocumentVariationContext>;
44573
44847
  "document"?: Models.AddressableEntityRef;
44574
- "body"?: Models.DocumentBodyResponse;
44848
+ "body"?: Models.DocumentBody;
44575
44849
  "selfUri"?: string;
44576
44850
  }
44577
44851
 
@@ -46159,6 +46433,10 @@ declare namespace Models {
46159
46433
  "values"?: Array<Models.BidGroupWorkPlanRequest>;
46160
46434
  }
46161
46435
 
46436
+ export interface ListWrapperBidGroupWorkPlanRotationRequest {
46437
+ "values"?: Array<Models.BidGroupWorkPlanRotationRequest>;
46438
+ }
46439
+
46162
46440
  export interface ListWrapperFixedAvailability {
46163
46441
  "values"?: Array<Models.FixedAvailability>;
46164
46442
  }
@@ -46183,6 +46461,10 @@ declare namespace Models {
46183
46461
  "values"?: Array<Models.RequiredDateRange>;
46184
46462
  }
46185
46463
 
46464
+ export interface ListWrapperScheduleSetRequest {
46465
+ "values"?: Array<Models.ScheduleSetRequest>;
46466
+ }
46467
+
46186
46468
  export interface ListWrapperSecondaryPresence {
46187
46469
  "values"?: Array<Models.SecondaryPresence>;
46188
46470
  }
@@ -46207,6 +46489,7 @@ declare namespace Models {
46207
46489
  "modifiedBy"?: Models.UserReference;
46208
46490
  "transcriptionEngine"?: string;
46209
46491
  "status"?: string;
46492
+ "invalidReason"?: string;
46210
46493
  "displayAs"?: string;
46211
46494
  "selfUri"?: string;
46212
46495
  }
@@ -48927,6 +49210,8 @@ declare namespace Models {
48927
49210
  "replyToId"?: string;
48928
49211
  "source"?: string;
48929
49212
  "url"?: string;
49213
+ "mentionIds"?: Array<string>;
49214
+ "tagIds"?: Array<string>;
48930
49215
  }
48931
49216
 
48932
49217
  export interface OpenSocialMediaReactionsChannel {
@@ -49071,6 +49356,8 @@ declare namespace Models {
49071
49356
  "conversation"?: Models.AddressableEntityRef;
49072
49357
  "dateCreated"?: string;
49073
49358
  "entityVersion"?: string;
49359
+ "phoneNumber"?: string;
49360
+ "externalContactId"?: string;
49074
49361
  }
49075
49362
 
49076
49363
  export interface OperationalEventNotificationTopicEventEntity {
@@ -49091,6 +49378,8 @@ declare namespace Models {
49091
49378
  "entityType"?: string;
49092
49379
  "conversationId"?: string;
49093
49380
  "entityToken"?: string;
49381
+ "phoneNumber"?: string;
49382
+ "externalContactId"?: string;
49094
49383
  "timestamp"?: number;
49095
49384
  }
49096
49385
 
@@ -49177,6 +49466,7 @@ declare namespace Models {
49177
49466
  "ipAddressAllowlist"?: Array<string>;
49178
49467
  "passwordRequirements"?: Models.PasswordRequirements;
49179
49468
  "inactivityTimeoutExclusions"?: Array<string>;
49469
+ "universalLogout"?: boolean;
49180
49470
  }
49181
49471
 
49182
49472
  export interface OrgOAuthClient {
@@ -50608,10 +50898,6 @@ declare namespace Models {
50608
50898
  "bargedParticipantId"?: string;
50609
50899
  }
50610
50900
 
50611
- export interface ParticipantDataProperties {
50612
- "name": string;
50613
- }
50614
-
50615
50901
  export interface ParticipantInfo {
50616
50902
  "activeParticipantCount"?: number;
50617
50903
  "version"?: number;
@@ -52361,6 +52647,11 @@ declare namespace Models {
52361
52647
  export interface QueryDivision {
52362
52648
  }
52363
52649
 
52650
+ export interface QueryEffectiveScheduleSetsRequest {
52651
+ "startDate": string;
52652
+ "weekCount": number;
52653
+ }
52654
+
52364
52655
  export interface QueryEnrollmentOpportunityResult {
52365
52656
  "id"?: string;
52366
52657
  "name": string;
@@ -52439,6 +52730,10 @@ declare namespace Models {
52439
52730
  "staffingGroupIds"?: Array<string>;
52440
52731
  }
52441
52732
 
52733
+ export interface QueryProcessingConfig {
52734
+ "knowledgeQueryProcessing": string;
52735
+ }
52736
+
52442
52737
  export interface QueryRequest {
52443
52738
  "queryPhrase"?: string;
52444
52739
  "pageNumber"?: number;
@@ -55820,6 +56115,13 @@ declare namespace Models {
55820
56115
  "range"?: Models.AggregationRange;
55821
56116
  }
55822
56117
 
56118
+ export interface RatingFilter {
56119
+ "operator": string;
56120
+ "from"?: number;
56121
+ "to"?: number;
56122
+ "values"?: Array<number>;
56123
+ }
56124
+
55823
56125
  export interface Reaction {
55824
56126
  "data"?: string;
55825
56127
  "name"?: string;
@@ -56267,6 +56569,7 @@ declare namespace Models {
56267
56569
  "header"?: Models.RecordingTemplateHeader;
56268
56570
  "body"?: Models.RecordingTemplateBody;
56269
56571
  "buttons"?: Array<Models.RecordingTemplateButton>;
56572
+ "carousel"?: Models.RecordingTemplateCarousel;
56270
56573
  "footer"?: Models.RecordingTemplateFooter;
56271
56574
  }
56272
56575
 
@@ -56443,6 +56746,17 @@ declare namespace Models {
56443
56746
  "selfUri"?: string;
56444
56747
  }
56445
56748
 
56749
+ export interface RegisterArchitectValidateJob {
56750
+ "flows": Array<Models.ValidateDetails>;
56751
+ }
56752
+
56753
+ export interface RegisterArchitectValidateJobResponse {
56754
+ "id"?: string;
56755
+ "status"?: string;
56756
+ "totalFlows"?: number;
56757
+ "selfUri"?: string;
56758
+ }
56759
+
56446
56760
  export interface Relationship {
56447
56761
  "id"?: string;
56448
56762
  "division"?: Models.WritableStarrableDivision;
@@ -57667,6 +57981,117 @@ declare namespace Models {
57667
57981
  "externalActivityType"?: string;
57668
57982
  }
57669
57983
 
57984
+ export interface ScheduleBid {
57985
+ "id": string;
57986
+ "name": string;
57987
+ "bidWindowStartDate": string;
57988
+ "bidWindowEndDate": string;
57989
+ "effectiveDate": string;
57990
+ "status": string;
57991
+ "bidType": string;
57992
+ "forecast"?: Models.BuShortTermForecastWeekReference;
57993
+ "weeksToSchedule": number;
57994
+ "endOverridesAndRotations": boolean;
57995
+ "agentRankingType": string;
57996
+ "rankingTiebreakerType": string;
57997
+ "publishedDate"?: string;
57998
+ "endDate"?: string;
57999
+ "metadata": Models.WorkPlanBidMetadata;
58000
+ "selfUri"?: string;
58001
+ }
58002
+
58003
+ export interface ScheduleBidGroup {
58004
+ "name": string;
58005
+ "managementUnit": Models.ManagementUnitReference;
58006
+ "agents": Array<Models.UserReference>;
58007
+ "workPlans"?: Array<Models.WorkPlanReference>;
58008
+ "workPlanRotations"?: Array<Models.BidGroupWorkPlanRotationResponse>;
58009
+ "planningGroups": Array<Models.PlanningGroupReference>;
58010
+ "downloadUrl"?: string;
58011
+ "downloadTemplate"?: Models.BidGroupScheduleSet;
58012
+ }
58013
+
58014
+ export interface ScheduleBidGroupCreate {
58015
+ "name": string;
58016
+ "managementUnitId": string;
58017
+ "agentIds": Array<string>;
58018
+ "workPlanIds"?: Array<string>;
58019
+ "workPlanRotations"?: Array<Models.BidGroupWorkPlanRotationRequest>;
58020
+ "planningGroupIds": Array<string>;
58021
+ }
58022
+
58023
+ export interface ScheduleBidGroupReference {
58024
+ "id": string;
58025
+ "selfUri"?: string;
58026
+ }
58027
+
58028
+ export interface ScheduleBidGroupResponse {
58029
+ "id": string;
58030
+ "scheduleBidGroup": Models.ScheduleBidGroup;
58031
+ "metadata": Models.WorkPlanBidMetadata;
58032
+ "selfUri"?: string;
58033
+ }
58034
+
58035
+ export interface ScheduleBidGroupSummary {
58036
+ "id": string;
58037
+ "name": string;
58038
+ "managementUnit": Models.ManagementUnitReference;
58039
+ "agentCount": number;
58040
+ "workPlanCount": number;
58041
+ "workPlanRotationCount": number;
58042
+ "planningGroupCount": number;
58043
+ "scheduleSetError"?: Models.ScheduleSetError;
58044
+ "selfUri"?: string;
58045
+ }
58046
+
58047
+ export interface ScheduleBidGroupSummaryList {
58048
+ "scheduleBidGroupSummaries": Array<Models.ScheduleBidGroupSummary>;
58049
+ }
58050
+
58051
+ export interface ScheduleBidGroupUpdate {
58052
+ "name"?: string;
58053
+ "managementUnitId"?: string;
58054
+ "agentIds"?: Models.SetWrapperString;
58055
+ "workPlanIds"?: Models.SetWrapperString;
58056
+ "workPlanRotations"?: Models.ListWrapperBidGroupWorkPlanRotationRequest;
58057
+ "planningGroupIds"?: Models.SetWrapperString;
58058
+ "scheduleSets"?: Models.ListWrapperScheduleSetRequest;
58059
+ }
58060
+
58061
+ export interface ScheduleBidListResponse {
58062
+ "entities"?: Array<Models.ScheduleBid>;
58063
+ }
58064
+
58065
+ export interface ScheduleBidReference {
58066
+ "id": string;
58067
+ "name"?: string;
58068
+ "selfUri"?: string;
58069
+ }
58070
+
58071
+ export interface ScheduleBidScheduledActivity {
58072
+ "startDate": string;
58073
+ "lengthMinutes": number;
58074
+ "description": string;
58075
+ "activityCategory": string;
58076
+ "activityCodeId": string;
58077
+ "paid"?: boolean;
58078
+ }
58079
+
58080
+ export interface ScheduleBidScheduledShift {
58081
+ "workPlanShiftId"?: string;
58082
+ "workPlanId"?: string;
58083
+ "startDate": string;
58084
+ "lengthMinutes": number;
58085
+ "activities": Array<Models.ScheduleBidScheduledActivity>;
58086
+ }
58087
+
58088
+ export interface ScheduleBiddingAdminNotificationTopicScheduleBiddingNotification {
58089
+ "id"?: string;
58090
+ "buId"?: string;
58091
+ "status"?: string;
58092
+ "bidType"?: string;
58093
+ }
58094
+
57670
58095
  export interface ScheduleDivisionViewEntityListing {
57671
58096
  "entities"?: Array<Models.SchedulesDivisionView>;
57672
58097
  "pageSize"?: number;
@@ -57793,6 +58218,17 @@ declare namespace Models {
57793
58218
  "selfUri"?: string;
57794
58219
  }
57795
58220
 
58221
+ export interface ScheduleSetError {
58222
+ "errorCode": string;
58223
+ "workPlans"?: Array<Models.WorkPlanReference>;
58224
+ "workPlanRotations"?: Array<Models.WorkPlanRotationReference>;
58225
+ }
58226
+
58227
+ export interface ScheduleSetRequest {
58228
+ "scheduleSetId": string;
58229
+ "overrideAgentCount"?: number;
58230
+ }
58231
+
57796
58232
  export interface ScheduleUploadProcessingResponse {
57797
58233
  "status"?: string;
57798
58234
  "operationId"?: string;
@@ -58920,6 +59356,21 @@ declare namespace Models {
58920
59356
  "redirectUrl"?: string;
58921
59357
  }
58922
59358
 
59359
+ export interface ShiftSet {
59360
+ "id": string;
59361
+ "name": string;
59362
+ "effectiveWorkPlan": Models.ShiftSetEffectiveWorkPlan;
59363
+ "shifts": Array<Models.ScheduleBidScheduledShift>;
59364
+ "suggestedAgentCount": number;
59365
+ "overrideAgentCount"?: number;
59366
+ }
59367
+
59368
+ export interface ShiftSetEffectiveWorkPlan {
59369
+ "workPlanId"?: string;
59370
+ "workPlanRotationId"?: string;
59371
+ "positionInRotation"?: number;
59372
+ }
59373
+
58923
59374
  export interface ShiftStartVariance {
58924
59375
  "applicableDays": Array<string>;
58925
59376
  "maxShiftStartVarianceMinutes": number;
@@ -63500,6 +63951,11 @@ declare namespace Models {
63500
63951
  "status"?: string;
63501
63952
  }
63502
63953
 
63954
+ export interface UpdateAgentScheduleBiddingPreference {
63955
+ "submitted": boolean;
63956
+ "agentScheduleBidPreferences": Array<Models.AgentScheduleBiddingPreferencePriority>;
63957
+ }
63958
+
63503
63959
  export interface UpdateAgentWorkPlanBiddingPreference {
63504
63960
  "submitted": boolean;
63505
63961
  "agentWorkPlanBidPreferences": Array<Models.AgentWorkPlanBiddingPreferenceRequest>;
@@ -63693,6 +64149,19 @@ declare namespace Models {
63693
64149
  "rowIndex": number;
63694
64150
  }
63695
64151
 
64152
+ export interface UpdateScheduleBid {
64153
+ "name"?: string;
64154
+ "forecast"?: Models.BuShortTermForecastWeekReference;
64155
+ "bidWindowStartDate"?: string;
64156
+ "bidWindowEndDate"?: string;
64157
+ "effectiveDate"?: string;
64158
+ "weeksToSchedule"?: number;
64159
+ "endOverridesAndRotations"?: boolean;
64160
+ "agentRankingType"?: string;
64161
+ "rankingTiebreakerType"?: string;
64162
+ "status"?: string;
64163
+ }
64164
+
63696
64165
  export interface UpdateScheduleUploadResponse {
63697
64166
  "uploadKey"?: string;
63698
64167
  "url"?: string;
@@ -63857,6 +64326,7 @@ declare namespace Models {
63857
64326
  "effectiveDate"?: string;
63858
64327
  "agentRankingType"?: string;
63859
64328
  "rankingTiebreakerType"?: string;
64329
+ "endOverridesAndRotations"?: boolean;
63860
64330
  "workPlanFieldsVisibleToAgents"?: Models.ListWrapperAgentWorkPlanField;
63861
64331
  "status"?: string;
63862
64332
  }
@@ -65647,6 +66117,12 @@ declare namespace Models {
65647
66117
  "value"?: string;
65648
66118
  }
65649
66119
 
66120
+ export interface V2SessionConversationsSummarySettingsPreviewEventConversationSummaryLabel {
66121
+ "name"?: string;
66122
+ "description"?: string;
66123
+ "type"?: string;
66124
+ }
66125
+
65650
66126
  export interface V2SessionConversationsSummarySettingsPreviewEventConversationSummaryMessage {
65651
66127
  "text"?: string;
65652
66128
  "score"?: number;
@@ -65665,6 +66141,7 @@ declare namespace Models {
65665
66141
  "resolution"?: Models.V2SessionConversationsSummarySettingsPreviewEventConversationResolutionMessage;
65666
66142
  "followupActions"?: Array<Models.V2SessionConversationsSummarySettingsPreviewEventConversationFollowupAction>;
65667
66143
  "extractedEntities"?: Array<Models.V2SessionConversationsSummarySettingsPreviewEventConversationSummaryExtractedEntity>;
66144
+ "labels"?: Array<Models.V2SessionConversationsSummarySettingsPreviewEventConversationSummaryLabel>;
65668
66145
  "errorType"?: string;
65669
66146
  "durationMs"?: number;
65670
66147
  }
@@ -66065,6 +66542,10 @@ declare namespace Models {
66065
66542
  "membersToAssign": Array<string>;
66066
66543
  }
66067
66544
 
66545
+ export interface ValidateDetails {
66546
+ "flow": Models.ArchitectFlowReference;
66547
+ }
66548
+
66068
66549
  export interface ValidateWorkPlanMessages {
66069
66550
  "violationMessages"?: Array<Models.WorkPlanConfigurationViolationMessage>;
66070
66551
  "constraintConflictMessage"?: Models.ConstraintConflictMessage;
@@ -67365,7 +67846,7 @@ declare namespace Models {
67365
67846
 
67366
67847
  export interface WfmActivityPlanJobCompleteTopicActivityPlanSessionReference {
67367
67848
  "id"?: string;
67368
- "users"?: Array<string>;
67849
+ "users"?: Array<Models.WfmActivityPlanJobCompleteTopicUserReference>;
67369
67850
  }
67370
67851
 
67371
67852
  export interface WfmActivityPlanJobCompleteTopicErrorBody {
@@ -67375,6 +67856,10 @@ declare namespace Models {
67375
67856
  "messageParams"?: { [key: string]: string; };
67376
67857
  }
67377
67858
 
67859
+ export interface WfmActivityPlanJobCompleteTopicUserReference {
67860
+ "id"?: string;
67861
+ }
67862
+
67378
67863
  export interface WfmActivityPlanRunJobCompleteTopicActivityPlanJobCompleteNotification {
67379
67864
  "id"?: string;
67380
67865
  "type"?: string;
@@ -67401,7 +67886,7 @@ declare namespace Models {
67401
67886
 
67402
67887
  export interface WfmActivityPlanRunJobCompleteTopicActivityPlanSessionReference {
67403
67888
  "id"?: string;
67404
- "users"?: Array<string>;
67889
+ "users"?: Array<Models.WfmActivityPlanRunJobCompleteTopicUserReference>;
67405
67890
  }
67406
67891
 
67407
67892
  export interface WfmActivityPlanRunJobCompleteTopicErrorBody {
@@ -67411,6 +67896,10 @@ declare namespace Models {
67411
67896
  "messageParams"?: { [key: string]: string; };
67412
67897
  }
67413
67898
 
67899
+ export interface WfmActivityPlanRunJobCompleteTopicUserReference {
67900
+ "id"?: string;
67901
+ }
67902
+
67414
67903
  export interface WfmAdherenceExplanationJobCompleteTopicAdherenceExplanationChangedNotification {
67415
67904
  "id"?: string;
67416
67905
  "agent"?: Models.WfmAdherenceExplanationJobCompleteTopicUserReference;
@@ -67548,6 +68037,22 @@ declare namespace Models {
67548
68037
  "secondaryPresenceLookupItems": Array<Models.SecondaryPresenceLookupItem>;
67549
68038
  }
67550
68039
 
68040
+ export interface WfmAgentManagementUnitScheduleChangedTopicAgentMuScheduleChangedNotification {
68041
+ "agents"?: Array<Models.WfmAgentManagementUnitScheduleChangedTopicAgentMuUserScheduleChanged>;
68042
+ "visibilityRange"?: Models.WfmAgentManagementUnitScheduleChangedTopicAgentMuScheduleVisibilityRange;
68043
+ }
68044
+
68045
+ export interface WfmAgentManagementUnitScheduleChangedTopicAgentMuScheduleVisibilityRange {
68046
+ "endBusinessUnitDate"?: string;
68047
+ "endDate"?: string;
68048
+ }
68049
+
68050
+ export interface WfmAgentManagementUnitScheduleChangedTopicAgentMuUserScheduleChanged {
68051
+ "agentId"?: string;
68052
+ "startDate"?: string;
68053
+ "endDate"?: string;
68054
+ }
68055
+
67551
68056
  export interface WfmAgentMuScheduleSearchCompleteTopicAgentMuScheduleSearchCompleteNotification {
67552
68057
  "operationId"?: string;
67553
68058
  "status"?: string;
@@ -67572,6 +68077,12 @@ declare namespace Models {
67572
68077
  "startDate"?: string;
67573
68078
  "endDate"?: string;
67574
68079
  "updates"?: Array<Models.WfmAgentScheduleUpdateTopicAgentScheduleShiftUpdate>;
68080
+ "visibilityRange"?: Models.WfmAgentScheduleUpdateTopicAgentScheduleVisibilityRange;
68081
+ }
68082
+
68083
+ export interface WfmAgentScheduleUpdateTopicAgentScheduleVisibilityRange {
68084
+ "endBusinessUnitDate"?: string;
68085
+ "endDate"?: string;
67575
68086
  }
67576
68087
 
67577
68088
  export interface WfmAgentScheduleUpdateTopicUserReference {
@@ -68876,6 +69387,9 @@ declare namespace Models {
68876
69387
  "entities"?: Array<Models.WhatsAppAvailablePhoneNumberDetails>;
68877
69388
  }
68878
69389
 
69390
+ export interface WhatsAppBusinessScopedId {
69391
+ }
69392
+
68879
69393
  export interface WhatsAppCallingConfigurationRequest {
68880
69394
  }
68881
69395
 
@@ -68911,6 +69425,8 @@ declare namespace Models {
68911
69425
  export interface WhatsAppColumn {
68912
69426
  "columnName": string;
68913
69427
  "type": string;
69428
+ "contactableTimeColumnName"?: string;
69429
+ "contactableTimeColumn"?: string;
68914
69430
  }
68915
69431
 
68916
69432
  export interface WhatsAppConfig {
@@ -69228,6 +69744,8 @@ declare namespace Models {
69228
69744
  "agentRankingType": string;
69229
69745
  "rankingTiebreakerType": string;
69230
69746
  "publishedDate"?: string;
69747
+ "bidType": string;
69748
+ "endOverridesAndRotations": boolean;
69231
69749
  "workPlanFieldsVisibleToAgents": Array<string>;
69232
69750
  "metadata"?: Models.WorkPlanBidMetadata;
69233
69751
  "selfUri"?: string;