purecloud-platform-client-v2 248.0.0 → 249.0.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (97) hide show
  1. package/README.md +3 -3
  2. package/dist/node/purecloud-platform-client-v2.js +2010 -100
  3. package/dist/web-amd/purecloud-platform-client-v2.js +2010 -100
  4. package/dist/web-amd/purecloud-platform-client-v2.min.js +1 -1
  5. package/dist/web-cjs/bundle.js +602 -105
  6. package/dist/web-cjs/purecloud-platform-client-v2.js +602 -105
  7. package/dist/web-cjs/purecloud-platform-client-v2.min.js +1 -1
  8. package/index.d.ts +1061 -82
  9. package/package.json +1 -1
  10. package/src/purecloud-platform-client-v2/ApiClient.js +1 -1
  11. package/src/purecloud-platform-client-v2/api/AIStudioApi.js +1 -1
  12. package/src/purecloud-platform-client-v2/api/AgentAssistantsApi.js +1 -1
  13. package/src/purecloud-platform-client-v2/api/AgentCopilotApi.js +1 -1
  14. package/src/purecloud-platform-client-v2/api/AgentUIApi.js +1 -1
  15. package/src/purecloud-platform-client-v2/api/AlertingApi.js +1 -1
  16. package/src/purecloud-platform-client-v2/api/AnalyticsApi.js +1 -1
  17. package/src/purecloud-platform-client-v2/api/ArchitectApi.js +1 -1
  18. package/src/purecloud-platform-client-v2/api/AssistantCopilotVariationsApi.js +1 -1
  19. package/src/purecloud-platform-client-v2/api/AuditApi.js +1 -1
  20. package/src/purecloud-platform-client-v2/api/AuthorizationApi.js +1 -1
  21. package/src/purecloud-platform-client-v2/api/BackgroundAssistantApi.js +1 -1
  22. package/src/purecloud-platform-client-v2/api/BillingApi.js +1 -1
  23. package/src/purecloud-platform-client-v2/api/BusinessRulesApi.js +6 -6
  24. package/src/purecloud-platform-client-v2/api/CarrierServicesApi.js +1 -1
  25. package/src/purecloud-platform-client-v2/api/CaseManagementApi.js +1100 -0
  26. package/src/purecloud-platform-client-v2/api/ChatApi.js +1 -1
  27. package/src/purecloud-platform-client-v2/api/CoachingApi.js +1 -1
  28. package/src/purecloud-platform-client-v2/api/ContentManagementApi.js +1 -1
  29. package/src/purecloud-platform-client-v2/api/ConversationsApi.js +8 -4
  30. package/src/purecloud-platform-client-v2/api/DataExtensionsApi.js +1 -1
  31. package/src/purecloud-platform-client-v2/api/DataPrivacyApi.js +1 -1
  32. package/src/purecloud-platform-client-v2/api/DownloadsApi.js +1 -1
  33. package/src/purecloud-platform-client-v2/api/EmailsApi.js +1 -1
  34. package/src/purecloud-platform-client-v2/api/EmployeeEngagementApi.js +1 -1
  35. package/src/purecloud-platform-client-v2/api/EventsApi.js +1 -1
  36. package/src/purecloud-platform-client-v2/api/ExternalContactsApi.js +31 -1
  37. package/src/purecloud-platform-client-v2/api/FaxApi.js +1 -1
  38. package/src/purecloud-platform-client-v2/api/FlowsApi.js +1 -1
  39. package/src/purecloud-platform-client-v2/api/GamificationApi.js +1 -1
  40. package/src/purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi.js +1 -1
  41. package/src/purecloud-platform-client-v2/api/GeolocationApi.js +1 -1
  42. package/src/purecloud-platform-client-v2/api/GreetingsApi.js +1 -1
  43. package/src/purecloud-platform-client-v2/api/GroupsApi.js +1 -1
  44. package/src/purecloud-platform-client-v2/api/IdentityProviderApi.js +1 -1
  45. package/src/purecloud-platform-client-v2/api/InfrastructureAsCodeApi.js +1 -1
  46. package/src/purecloud-platform-client-v2/api/IntegrationsApi.js +1 -1
  47. package/src/purecloud-platform-client-v2/api/IntentsApi.js +1 -1
  48. package/src/purecloud-platform-client-v2/api/JourneyApi.js +1 -1
  49. package/src/purecloud-platform-client-v2/api/KnowledgeApi.js +477 -1
  50. package/src/purecloud-platform-client-v2/api/LanguageUnderstandingApi.js +1 -1
  51. package/src/purecloud-platform-client-v2/api/LanguagesApi.js +1 -1
  52. package/src/purecloud-platform-client-v2/api/LearningApi.js +1 -1
  53. package/src/purecloud-platform-client-v2/api/LicenseApi.js +26 -1
  54. package/src/purecloud-platform-client-v2/api/LocationsApi.js +1 -1
  55. package/src/purecloud-platform-client-v2/api/LogCaptureApi.js +1 -1
  56. package/src/purecloud-platform-client-v2/api/MessagingApi.js +1 -1
  57. package/src/purecloud-platform-client-v2/api/MobileDevicesApi.js +1 -1
  58. package/src/purecloud-platform-client-v2/api/NotificationsApi.js +1 -1
  59. package/src/purecloud-platform-client-v2/api/OAuthApi.js +1 -1
  60. package/src/purecloud-platform-client-v2/api/ObjectsApi.js +1 -1
  61. package/src/purecloud-platform-client-v2/api/OperationalEventsApi.js +1 -1
  62. package/src/purecloud-platform-client-v2/api/OrganizationApi.js +1 -1
  63. package/src/purecloud-platform-client-v2/api/OrganizationAuthorizationApi.js +1 -1
  64. package/src/purecloud-platform-client-v2/api/OutboundApi.js +37 -2
  65. package/src/purecloud-platform-client-v2/api/PresenceApi.js +1 -1
  66. package/src/purecloud-platform-client-v2/api/ProcessAutomationApi.js +1 -1
  67. package/src/purecloud-platform-client-v2/api/QualityApi.js +1 -1
  68. package/src/purecloud-platform-client-v2/api/RecordingApi.js +1 -1
  69. package/src/purecloud-platform-client-v2/api/ResponseManagementApi.js +57 -1
  70. package/src/purecloud-platform-client-v2/api/RoutingApi.js +5 -5
  71. package/src/purecloud-platform-client-v2/api/SCIMApi.js +1 -1
  72. package/src/purecloud-platform-client-v2/api/ScriptsApi.js +1 -1
  73. package/src/purecloud-platform-client-v2/api/SearchApi.js +1 -1
  74. package/src/purecloud-platform-client-v2/api/SettingsApi.js +1 -1
  75. package/src/purecloud-platform-client-v2/api/SocialMediaApi.js +1 -1
  76. package/src/purecloud-platform-client-v2/api/SpeechTextAnalyticsApi.js +1 -1
  77. package/src/purecloud-platform-client-v2/api/StationsApi.js +1 -1
  78. package/src/purecloud-platform-client-v2/api/SuggestApi.js +1 -1
  79. package/src/purecloud-platform-client-v2/api/TaskManagementApi.js +1 -1
  80. package/src/purecloud-platform-client-v2/api/TeamsApi.js +1 -1
  81. package/src/purecloud-platform-client-v2/api/TelephonyApi.js +46 -1
  82. package/src/purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi.js +1 -1
  83. package/src/purecloud-platform-client-v2/api/TextbotsApi.js +1 -1
  84. package/src/purecloud-platform-client-v2/api/TokensApi.js +1 -1
  85. package/src/purecloud-platform-client-v2/api/UploadsApi.js +1 -1
  86. package/src/purecloud-platform-client-v2/api/UsageApi.js +1 -1
  87. package/src/purecloud-platform-client-v2/api/UserRecordingsApi.js +1 -1
  88. package/src/purecloud-platform-client-v2/api/UsersApi.js +1 -1
  89. package/src/purecloud-platform-client-v2/api/UsersRulesApi.js +1 -1
  90. package/src/purecloud-platform-client-v2/api/UtilitiesApi.js +1 -1
  91. package/src/purecloud-platform-client-v2/api/VoicemailApi.js +1 -1
  92. package/src/purecloud-platform-client-v2/api/WebChatApi.js +1 -1
  93. package/src/purecloud-platform-client-v2/api/WebDeploymentsApi.js +1 -1
  94. package/src/purecloud-platform-client-v2/api/WebMessagingApi.js +1 -1
  95. package/src/purecloud-platform-client-v2/api/WidgetsApi.js +1 -1
  96. package/src/purecloud-platform-client-v2/api/WorkforceManagementApi.js +140 -1
  97. package/src/purecloud-platform-client-v2/index.js +7 -1
package/index.d.ts CHANGED
@@ -1544,6 +1544,104 @@ declare namespace CarrierServicesApi {
1544
1544
  }
1545
1545
  }
1546
1546
 
1547
+ declare class CaseManagementApi {
1548
+ constructor(apiClient?: ApiClientClass);
1549
+ deleteCasemanagementCase(caseId: string): Promise<object>;
1550
+ deleteCasemanagementCaseplan(caseplanId: string): Promise<object>;
1551
+ getCasemanagementCase(caseId: string, opts?: CaseManagementApi.getCasemanagementCaseOptions): Promise<Models.Case>;
1552
+ getCasemanagementCaseAssociation(caseId: string, associationId: string): Promise<Models.CaseAssociation>;
1553
+ getCasemanagementCaseAssociations(caseId: string, opts?: CaseManagementApi.getCasemanagementCaseAssociationsOptions): Promise<Models.CaseAssociationListing>;
1554
+ getCasemanagementCaseStage(caseId: string, stageId: string): Promise<Models.Stage>;
1555
+ getCasemanagementCaseStageStep(caseId: string, stageId: string, stepId: string): Promise<Models.Step>;
1556
+ getCasemanagementCaseStageSteps(caseId: string, stageId: string, opts?: CaseManagementApi.getCasemanagementCaseStageStepsOptions): Promise<Models.StepListing>;
1557
+ getCasemanagementCaseStages(caseId: string, opts?: CaseManagementApi.getCasemanagementCaseStagesOptions): Promise<Models.StageListing>;
1558
+ getCasemanagementCaseTerminateJob(caseId: string, jobId: string): Promise<Models.TerminateJob>;
1559
+ getCasemanagementCaseplan(caseplanId: string): Promise<Models.Caseplan>;
1560
+ getCasemanagementCaseplanVersion(caseplanId: string, versionId: string): Promise<Models.Caseplan>;
1561
+ getCasemanagementCaseplanVersionDataschemas(caseplanId: string, versionId: string): Promise<Models.CaseplanDataSchemaListing>;
1562
+ getCasemanagementCaseplanVersionIntakesettings(caseplanId: string, versionId: string): Promise<Models.IntakeSettingsListing>;
1563
+ getCasemanagementCaseplanVersionStageplan(caseplanId: string, versionId: string, stageplanId: string, opts?: CaseManagementApi.getCasemanagementCaseplanVersionStageplanOptions): Promise<Models.Stageplan>;
1564
+ getCasemanagementCaseplanVersionStageplanStepplan(caseplanId: string, versionId: string, stageplanId: string, stepplanId: string, opts?: CaseManagementApi.getCasemanagementCaseplanVersionStageplanStepplanOptions): Promise<Models.Stepplan>;
1565
+ getCasemanagementCaseplanVersionStageplanStepplans(caseplanId: string, versionId: string, stageplanId: string, opts?: CaseManagementApi.getCasemanagementCaseplanVersionStageplanStepplansOptions): Promise<Models.StepplanListing>;
1566
+ getCasemanagementCaseplanVersionStageplans(caseplanId: string, versionId: string, opts?: CaseManagementApi.getCasemanagementCaseplanVersionStageplansOptions): Promise<Models.StageplanListing>;
1567
+ getCasemanagementCaseplans(opts?: CaseManagementApi.getCasemanagementCaseplansOptions): Promise<Models.CaseplanListing>;
1568
+ getCasemanagementCasesExternalcontact(externalContactId: string, opts?: CaseManagementApi.getCasemanagementCasesExternalcontactOptions): Promise<Models.CaseListing>;
1569
+ getCasemanagementCasesReference(referenceId: string, opts?: CaseManagementApi.getCasemanagementCasesReferenceOptions): Promise<Models.Case>;
1570
+ patchCasemanagementCaseDatedue(caseId: string, body: Models.CaseDateDueUpdate): Promise<Models.Case>;
1571
+ patchCasemanagementCasePriority(caseId: string, body: Models.CasePriorityUpdate): Promise<Models.Case>;
1572
+ patchCasemanagementCaseSummary(caseId: string, body: Models.CaseSummaryUpdate): Promise<Models.Case>;
1573
+ patchCasemanagementCaseplan(caseplanId: string, body: Models.CaseplanUpdate): Promise<Models.Caseplan>;
1574
+ patchCasemanagementCaseplanStageplan(caseplanId: string, stageplanId: string, body: Models.StageplanUpdate): Promise<Models.Stageplan>;
1575
+ patchCasemanagementCaseplanStageplanStepplan(caseplanId: string, stageplanId: string, stepplanId: string, body: Models.StepplanUpdate): Promise<Models.Stepplan>;
1576
+ postCasemanagementCaseAssociations(caseId: string, opts?: CaseManagementApi.postCasemanagementCaseAssociationsOptions): Promise<Models.CaseAssociation>;
1577
+ postCasemanagementCaseTerminateJobs(caseId: string): Promise<Models.TerminateJob>;
1578
+ postCasemanagementCaseplanPublish(caseplanId: string): Promise<Models.Caseplan>;
1579
+ postCasemanagementCaseplanVersions(caseplanId: string): Promise<Models.Caseplan>;
1580
+ postCasemanagementCaseplans(body: Models.CaseplanCreate): Promise<Models.CaseplanCreateResponse>;
1581
+ postCasemanagementCases(body: Models.CaseCreate): Promise<Models.Case>;
1582
+ postCasemanagementCasesAssociationsQuery(opts?: CaseManagementApi.postCasemanagementCasesAssociationsQueryOptions): Promise<Models.CaseAssociationQueryEntityListing>;
1583
+ }
1584
+
1585
+ declare namespace CaseManagementApi {
1586
+ export interface getCasemanagementCaseOptions {
1587
+ "expands"?: string;
1588
+ }
1589
+ export interface getCasemanagementCaseAssociationsOptions {
1590
+ "before"?: string;
1591
+ "after"?: string;
1592
+ "pageSize"?: string;
1593
+ }
1594
+ export interface getCasemanagementCaseStageStepsOptions {
1595
+ "before"?: string;
1596
+ "after"?: string;
1597
+ "pageSize"?: string;
1598
+ }
1599
+ export interface getCasemanagementCaseStagesOptions {
1600
+ "before"?: string;
1601
+ "after"?: string;
1602
+ "pageSize"?: string;
1603
+ }
1604
+ export interface getCasemanagementCaseplanVersionStageplanOptions {
1605
+ "expands"?: Array<string>;
1606
+ }
1607
+ export interface getCasemanagementCaseplanVersionStageplanStepplanOptions {
1608
+ "expands"?: Array<string>;
1609
+ }
1610
+ export interface getCasemanagementCaseplanVersionStageplanStepplansOptions {
1611
+ "before"?: string;
1612
+ "after"?: string;
1613
+ "pageSize"?: string;
1614
+ "expands"?: Array<string>;
1615
+ }
1616
+ export interface getCasemanagementCaseplanVersionStageplansOptions {
1617
+ "before"?: string;
1618
+ "after"?: string;
1619
+ "pageSize"?: string;
1620
+ "expands"?: Array<string>;
1621
+ }
1622
+ export interface getCasemanagementCaseplansOptions {
1623
+ "after"?: string;
1624
+ "pageSize"?: number;
1625
+ "customerIntentId"?: string;
1626
+ "divisionIds"?: string;
1627
+ }
1628
+ export interface getCasemanagementCasesExternalcontactOptions {
1629
+ "after"?: string;
1630
+ "pageSize"?: number;
1631
+ "divisionIds"?: string;
1632
+ "expands"?: Array<string>;
1633
+ }
1634
+ export interface getCasemanagementCasesReferenceOptions {
1635
+ "expands"?: string;
1636
+ }
1637
+ export interface postCasemanagementCaseAssociationsOptions {
1638
+ "body"?: Models.CaseAssociationCreate;
1639
+ }
1640
+ export interface postCasemanagementCasesAssociationsQueryOptions {
1641
+ "body"?: Models.CaseAssociationQuery;
1642
+ }
1643
+ }
1644
+
1547
1645
  declare class ChatApi {
1548
1646
  constructor(apiClient?: ApiClientClass);
1549
1647
  deleteChatsRoomMessage(roomJid: string, messageId: string): Promise<void>;
@@ -1893,7 +1991,7 @@ declare class ConversationsApi {
1893
1991
  getConversationsCustomattributesSchemasLimits(): Promise<Models.SchemaQuantityLimits>;
1894
1992
  getConversationsEmail(conversationId: string): Promise<Models.EmailConversation>;
1895
1993
  getConversationsEmailMessage(conversationId: string, messageId: string): Promise<Models.EmailMessage>;
1896
- getConversationsEmailMessages(conversationId: string): Promise<Models.EmailMessagePreviewListing>;
1994
+ getConversationsEmailMessages(conversationId: string, opts?: ConversationsApi.getConversationsEmailMessagesOptions): Promise<Models.EmailMessagePreviewListing>;
1897
1995
  getConversationsEmailMessagesDraft(conversationId: string): Promise<Models.EmailMessage>;
1898
1996
  getConversationsEmailParticipantCommunicationWrapup(conversationId: string, participantId: string, communicationId: string, opts?: ConversationsApi.getConversationsEmailParticipantCommunicationWrapupOptions): Promise<Models.AssignedWrapupCode>;
1899
1997
  getConversationsEmailParticipantWrapup(conversationId: string, participantId: string, opts?: ConversationsApi.getConversationsEmailParticipantWrapupOptions): Promise<Models.AssignedWrapupCode>;
@@ -2203,6 +2301,9 @@ declare namespace ConversationsApi {
2203
2301
  export interface getConversationsCobrowsesessionParticipantWrapupOptions {
2204
2302
  "provisional"?: boolean;
2205
2303
  }
2304
+ export interface getConversationsEmailMessagesOptions {
2305
+ "includeAgentlessStitchedMessages"?: boolean;
2306
+ }
2206
2307
  export interface getConversationsEmailParticipantCommunicationWrapupOptions {
2207
2308
  "provisional"?: boolean;
2208
2309
  }
@@ -2575,6 +2676,7 @@ declare class ExternalContactsApi {
2575
2676
  getExternalcontactsScanOrganizationsDivisionviewsAll(opts?: ExternalContactsApi.getExternalcontactsScanOrganizationsDivisionviewsAllOptions): Promise<Models.CursorOrganizationListing>;
2576
2677
  getExternalcontactsScanRelationships(opts?: ExternalContactsApi.getExternalcontactsScanRelationshipsOptions): Promise<Models.CursorRelationshipListing>;
2577
2678
  getExternalcontactsScanRelationshipsDivisionviewsAll(opts?: ExternalContactsApi.getExternalcontactsScanRelationshipsDivisionviewsAllOptions): Promise<Models.CursorRelationshipListing>;
2679
+ patchExternalcontactsContact(contactId: string, body: Models.ExternalContactsPatchRequest): Promise<Models.ExternalContact>;
2578
2680
  patchExternalcontactsContactIdentifiers(contactId: string, body: Models.IdentifierClaimRequest): Promise<Models.ContactIdentifier>;
2579
2681
  patchExternalcontactsOrganizationIdentifiers(externalOrganizationId: string, body: Models.ExternalOrganizationIdentifierClaimRequest): Promise<Models.ExternalOrganizationIdentifier>;
2580
2682
  postExternalcontactsBulkContacts(body: Models.BulkIdsRequest): Promise<Models.BulkFetchContactsResponse>;
@@ -3907,6 +4009,7 @@ declare namespace JourneyApi {
3907
4009
 
3908
4010
  declare class KnowledgeApi {
3909
4011
  constructor(apiClient?: ApiClientClass);
4012
+ deleteKnowledgeConnection(connectionId: string): Promise<Models.ConnectionResponse>;
3910
4013
  deleteKnowledgeKnowledgebase(knowledgeBaseId: string): Promise<Models.KnowledgeBase>;
3911
4014
  deleteKnowledgeKnowledgebaseCategory(knowledgeBaseId: string, categoryId: string): Promise<Models.CategoryResponse>;
3912
4015
  deleteKnowledgeKnowledgebaseDocument(knowledgeBaseId: string, documentId: string): Promise<void>;
@@ -3918,6 +4021,10 @@ declare class KnowledgeApi {
3918
4021
  deleteKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId: string, sourceId: string): Promise<void>;
3919
4022
  deleteKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId: string, syncJobId: string): Promise<void>;
3920
4023
  deleteKnowledgeSetting(knowledgeSettingId: string): Promise<void>;
4024
+ deleteKnowledgeSource(sourceId: string): Promise<void>;
4025
+ getKnowledgeConnection(connectionId: string, opts?: KnowledgeApi.getKnowledgeConnectionOptions): Promise<Models.ConnectionResponse>;
4026
+ getKnowledgeConnectionOptions(connectionId: string, opts?: KnowledgeApi.getKnowledgeConnectionOptionsOptions): Promise<Models.ConnectionOptionListing>;
4027
+ getKnowledgeConnections(): Promise<Models.ConnectionListing>;
3921
4028
  getKnowledgeGuestSessionCategories(sessionId: string, opts?: KnowledgeApi.getKnowledgeGuestSessionCategoriesOptions): Promise<Models.GuestCategoryResponseListing>;
3922
4029
  getKnowledgeGuestSessionDocument(sessionId: string, documentId: string): Promise<Models.KnowledgeGuestDocumentResponse>;
3923
4030
  getKnowledgeGuestSessionDocuments(sessionId: string, opts?: KnowledgeApi.getKnowledgeGuestSessionDocumentsOptions): Promise<Models.KnowledgeGuestDocumentResponseListing>;
@@ -3953,6 +4060,12 @@ declare class KnowledgeApi {
3953
4060
  getKnowledgeKnowledgebases(opts?: KnowledgeApi.getKnowledgeKnowledgebasesOptions): Promise<Models.KnowledgeBaseListing>;
3954
4061
  getKnowledgeSetting(knowledgeSettingId: string): Promise<Models.KnowledgeSettingsResponse>;
3955
4062
  getKnowledgeSettings(opts?: KnowledgeApi.getKnowledgeSettingsOptions): Promise<Models.KnowledgeSettingListing>;
4063
+ getKnowledgeSource(sourceId: string, opts?: KnowledgeApi.getKnowledgeSourceOptions): Promise<Models.V3SourceDetailedWithErrorResponse>;
4064
+ getKnowledgeSourceSynchronization(sourceId: string, synchronizationId: string): Promise<Models.V3Synchronization>;
4065
+ getKnowledgeSourceSynchronizations(sourceId: string, opts?: KnowledgeApi.getKnowledgeSourceSynchronizationsOptions): Promise<Models.V3SynchronizationListing>;
4066
+ getKnowledgeSources(opts?: KnowledgeApi.getKnowledgeSourcesOptions): Promise<Models.V3SourceWithErrorListing>;
4067
+ getKnowledgeSourcesSynchronizations(opts?: KnowledgeApi.getKnowledgeSourcesSynchronizationsOptions): Promise<Models.V3SynchronizationListing>;
4068
+ patchKnowledgeConnection(connectionId: string, opts?: KnowledgeApi.patchKnowledgeConnectionOptions): Promise<Models.ConnectionResponse>;
3956
4069
  patchKnowledgeGuestSessionDocumentsSearchSearchId(sessionId: string, searchId: string, body: Models.SearchUpdateRequest): Promise<void>;
3957
4070
  patchKnowledgeKnowledgebase(knowledgeBaseId: string, body: Models.KnowledgeBaseUpdateRequest): Promise<Models.KnowledgeBase>;
3958
4071
  patchKnowledgeKnowledgebaseCategory(knowledgeBaseId: string, categoryId: string, body: Models.CategoryUpdateRequest): Promise<Models.CategoryResponse>;
@@ -3967,6 +4080,8 @@ declare class KnowledgeApi {
3967
4080
  patchKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId: string, syncJobId: string, body: Models.SyncStatusRequest): Promise<Models.KnowledgeSyncJobResponse>;
3968
4081
  patchKnowledgeKnowledgebaseUnansweredGroupPhrasegroup(knowledgeBaseId: string, groupId: string, phraseGroupId: string, body: Models.UnansweredPhraseGroupPatchRequestBody): Promise<Models.UnansweredPhraseGroupUpdateResponse>;
3969
4082
  patchKnowledgeSetting(knowledgeSettingId: string, body: Models.KnowledgeSettingsRequest): Promise<Models.KnowledgeSettingsResponse>;
4083
+ patchKnowledgeSourceSynchronization(sourceId: string, synchronizationId: string, body: Models.V3SynchronizationUpdateRequest): Promise<Models.V3Synchronization>;
4084
+ postKnowledgeConnections(body: Models.ConnectionCreateRequest): Promise<Models.ConnectionCreateResponse>;
3970
4085
  postKnowledgeDocumentuploads(body: Models.UploadUrlRequest): Promise<Models.UploadUrlResponse>;
3971
4086
  postKnowledgeGuestSessionDocumentCopies(sessionId: string, documentId: string, opts?: KnowledgeApi.postKnowledgeGuestSessionDocumentCopiesOptions): Promise<void>;
3972
4087
  postKnowledgeGuestSessionDocumentFeedback(sessionId: string, documentId: string, opts?: KnowledgeApi.postKnowledgeGuestSessionDocumentFeedbackOptions): Promise<Models.KnowledgeGuestDocumentFeedback>;
@@ -4007,11 +4122,21 @@ declare class KnowledgeApi {
4007
4122
  postKnowledgeSearch(opts?: KnowledgeApi.postKnowledgeSearchOptions): Promise<Models.KnowledgeSourcesSearchResponse>;
4008
4123
  postKnowledgeSearchPreview(opts?: KnowledgeApi.postKnowledgeSearchPreviewOptions): Promise<Models.KnowledgeSearchPreviewResponse>;
4009
4124
  postKnowledgeSettings(opts?: KnowledgeApi.postKnowledgeSettingsOptions): Promise<Models.KnowledgeSettingsResponse>;
4125
+ postKnowledgeSourceSynchronizationUploads(sourceId: string, synchronizationId: string, body: Models.V3SynchronizationUploadUrlRequest): Promise<Models.V3SynchronizationUploadUrlResponse>;
4126
+ postKnowledgeSourceSynchronizations(sourceId: string, opts?: KnowledgeApi.postKnowledgeSourceSynchronizationsOptions): Promise<Models.V3Synchronization>;
4127
+ postKnowledgeSources(body: Models.V3SourceCreateRequest): Promise<Models.V3SourceDetailedResponse>;
4010
4128
  putKnowledgeKnowledgebaseSourcesSalesforceSourceId(knowledgeBaseId: string, sourceId: string, body: Models.SalesforceSourceRequest): Promise<Models.SalesforceSourceResponse>;
4011
4129
  putKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId: string, sourceId: string, body: Models.ServiceNowSourceRequest): Promise<Models.ServiceNowSourceResponse>;
4130
+ putKnowledgeSource(sourceId: string, body: Models.V3SourceUpdateRequest): Promise<Models.V3SourceDetailedResponse>;
4012
4131
  }
4013
4132
 
4014
4133
  declare namespace KnowledgeApi {
4134
+ export interface getKnowledgeConnectionOptions {
4135
+ "expand"?: Array<string>;
4136
+ }
4137
+ export interface getKnowledgeConnectionOptionsOptions {
4138
+ "parentId"?: string;
4139
+ }
4015
4140
  export interface getKnowledgeGuestSessionCategoriesOptions {
4016
4141
  "before"?: string;
4017
4142
  "after"?: string;
@@ -4165,6 +4290,25 @@ declare namespace KnowledgeApi {
4165
4290
  "sortBy"?: string;
4166
4291
  "sortOrder"?: string;
4167
4292
  }
4293
+ export interface getKnowledgeSourceOptions {
4294
+ "expand"?: Array<string>;
4295
+ }
4296
+ export interface getKnowledgeSourceSynchronizationsOptions {
4297
+ "before"?: string;
4298
+ "after"?: string;
4299
+ "pageSize"?: string;
4300
+ }
4301
+ export interface getKnowledgeSourcesOptions {
4302
+ "expand"?: Array<string>;
4303
+ }
4304
+ export interface getKnowledgeSourcesSynchronizationsOptions {
4305
+ "before"?: string;
4306
+ "after"?: string;
4307
+ "pageSize"?: string;
4308
+ }
4309
+ export interface patchKnowledgeConnectionOptions {
4310
+ "body"?: Models.ConnectionUpdateRequest;
4311
+ }
4168
4312
  export interface patchKnowledgeKnowledgebaseChunksSearchSearchIdOptions {
4169
4313
  "body"?: Models.ChunkSearchRegisterRequest;
4170
4314
  }
@@ -4234,6 +4378,9 @@ declare namespace KnowledgeApi {
4234
4378
  export interface postKnowledgeSettingsOptions {
4235
4379
  "body"?: Models.KnowledgeSettingsRequest;
4236
4380
  }
4381
+ export interface postKnowledgeSourceSynchronizationsOptions {
4382
+ "body"?: Models.V3StartManualSyncRequest;
4383
+ }
4237
4384
  }
4238
4385
 
4239
4386
  declare class LanguageUnderstandingApi {
@@ -4520,6 +4667,7 @@ declare class LicenseApi {
4520
4667
  getLicenseUser(userId: string): Promise<Models.LicenseUser>;
4521
4668
  getLicenseUsers(opts?: LicenseApi.getLicenseUsersOptions): Promise<Models.UserLicensesEntityListing>;
4522
4669
  postLicenseInfer(opts?: LicenseApi.postLicenseInferOptions): Promise<Array<string>>;
4670
+ postLicenseInferPermissions(opts?: LicenseApi.postLicenseInferPermissionsOptions): Promise<Array<string>>;
4523
4671
  postLicenseOrganization(opts?: LicenseApi.postLicenseOrganizationOptions): Promise<Array<Models.LicenseUpdateStatus>>;
4524
4672
  postLicenseToggle(featureName: string): Promise<Models.LicenseOrgToggle>;
4525
4673
  postLicenseUsers(opts?: LicenseApi.postLicenseUsersOptions): Promise<{ [key: string]: object; }>;
@@ -4533,6 +4681,9 @@ declare namespace LicenseApi {
4533
4681
  export interface postLicenseInferOptions {
4534
4682
  "body"?: Array<string>;
4535
4683
  }
4684
+ export interface postLicenseInferPermissionsOptions {
4685
+ "body"?: Array<string>;
4686
+ }
4536
4687
  export interface postLicenseOrganizationOptions {
4537
4688
  "body"?: Models.LicenseBatchAssignmentRequest;
4538
4689
  }
@@ -4983,6 +5134,7 @@ declare class OutboundApi {
4983
5134
  getOutboundContactlistsDivisionviews(opts?: OutboundApi.getOutboundContactlistsDivisionviewsOptions): Promise<Models.ContactListDivisionViewListing>;
4984
5135
  getOutboundContactlisttemplate(contactListTemplateId: string): Promise<Models.ContactListTemplate>;
4985
5136
  getOutboundContactlisttemplates(opts?: OutboundApi.getOutboundContactlisttemplatesOptions): Promise<Models.ContactListTemplateEntityListing>;
5137
+ getOutboundDiagnosticsCampaignSummary(campaignId: string, start: string, end: string): Promise<Models.CampaignDiagnosticSummary>;
4986
5138
  getOutboundDigitalruleset(digitalRuleSetId: string): Promise<Models.DigitalRuleSet>;
4987
5139
  getOutboundDigitalrulesets(opts?: OutboundApi.getOutboundDigitalrulesetsOptions): Promise<Models.DigitalRuleSetEntityListing>;
4988
5140
  getOutboundDnclist(dncListId: string, opts?: OutboundApi.getOutboundDnclistOptions): Promise<Models.DncList>;
@@ -5908,6 +6060,8 @@ declare class ResponseManagementApi {
5908
6060
  getResponsemanagementResponses(libraryId: string, opts?: ResponseManagementApi.getResponsemanagementResponsesOptions): Promise<Models.ResponseEntityListing>;
5909
6061
  postResponsemanagementLibraries(body: Models.Library): Promise<Models.Library>;
5910
6062
  postResponsemanagementLibrariesBulk(body: Models.LibraryBatchRequest): Promise<Models.LibraryEntityListing>;
6063
+ postResponsemanagementLibrariesQuery(body: Models.QueryCriteriaQuery, opts?: ResponseManagementApi.postResponsemanagementLibrariesQueryOptions): Promise<Models.LibraryEntityListing>;
6064
+ postResponsemanagementResponseassetsBulk(body: Models.ResponseAssetBulkRequest): Promise<Models.ResponseAssetEntityListing>;
5911
6065
  postResponsemanagementResponseassetsSearch(body: Models.ResponseAssetSearchRequest, opts?: ResponseManagementApi.postResponsemanagementResponseassetsSearchOptions): Promise<Models.ResponseAssetSearchResults>;
5912
6066
  postResponsemanagementResponseassetsUploads(body: Models.CreateResponseAssetRequest): Promise<Models.CreateResponseAssetResponse>;
5913
6067
  postResponsemanagementResponses(body: Models.Response, opts?: ResponseManagementApi.postResponsemanagementResponsesOptions): Promise<Models.Response>;
@@ -5932,6 +6086,10 @@ declare namespace ResponseManagementApi {
5932
6086
  "pageSize"?: number;
5933
6087
  "expand"?: string;
5934
6088
  }
6089
+ export interface postResponsemanagementLibrariesQueryOptions {
6090
+ "pageNumber"?: number;
6091
+ "pageSize"?: number;
6092
+ }
5935
6093
  export interface postResponsemanagementResponseassetsSearchOptions {
5936
6094
  "expand"?: Array<string>;
5937
6095
  }
@@ -7344,6 +7502,7 @@ declare class TelephonyApi {
7344
7502
  getTelephonyAgentsGreetingsMe(): Promise<Models.SelfAgentGreeting>;
7345
7503
  getTelephonyCallsMetrics(opts?: TelephonyApi.getTelephonyCallsMetricsOptions): Promise<Models.OrganizationCallMetrics>;
7346
7504
  getTelephonyMediaregions(): Promise<Models.MediaRegions>;
7505
+ getTelephonySettings(): Promise<Models.TelephonySettings>;
7347
7506
  getTelephonySipmessagesConversation(conversationId: string): Promise<Models.Callmessage>;
7348
7507
  getTelephonySipmessagesConversationHeaders(conversationId: string, opts?: TelephonyApi.getTelephonySipmessagesConversationHeadersOptions): Promise<Models.Callheader>;
7349
7508
  getTelephonySiptraces(dateStart: string, dateEnd: string, opts?: TelephonyApi.getTelephonySiptracesOptions): Promise<Models.SipSearchResult>;
@@ -7351,6 +7510,7 @@ declare class TelephonyApi {
7351
7510
  postTelephonySiptracesDownload(sIPSearchPublicRequest: Models.SIPSearchPublicRequest): Promise<Models.SipDownloadResponse>;
7352
7511
  putTelephonyAgentGreetings(agentId: string, body: Models.AgentGreeting): Promise<Models.AgentGreeting>;
7353
7512
  putTelephonyAgentsGreetingsMe(body: Models.SelfAgentGreeting): Promise<Models.SelfAgentGreeting>;
7513
+ putTelephonySettings(body: Models.TelephonySettings): Promise<Models.TelephonySettings>;
7354
7514
  }
7355
7515
 
7356
7516
  declare namespace TelephonyApi {
@@ -8405,8 +8565,10 @@ declare class WorkforceManagementApi {
8405
8565
  getWorkforcemanagementBusinessunitMainforecastContinuousforecastSessionSessionId(businessUnitId: string, sessionId: string): Promise<Models.ContinuousForecastSessionResponse>;
8406
8566
  getWorkforcemanagementBusinessunitMainforecastContinuousforecastSessionSessionIdSnapshotSnapshotId(businessUnitId: string, sessionId: string, snapshotId: string): Promise<Models.ContinuousForecastSnapshotResponse>;
8407
8567
  getWorkforcemanagementBusinessunitManagementunits(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitManagementunitsOptions): Promise<Models.ManagementUnitListing>;
8568
+ getWorkforcemanagementBusinessunitMinimumstaffingSettings(businessUnitId: string): Promise<Models.MinimumStaffingResponse>;
8408
8569
  getWorkforcemanagementBusinessunitPlanninggroup(businessUnitId: string, planningGroupId: string): Promise<Models.PlanningGroup>;
8409
8570
  getWorkforcemanagementBusinessunitPlanninggroups(businessUnitId: string): Promise<Models.PlanningGroupList>;
8571
+ getWorkforcemanagementBusinessunitSchedulerSettings(businessUnitId: string): Promise<Models.BuSchedulerSettingsResponse>;
8410
8572
  getWorkforcemanagementBusinessunitSchedulingRun(businessUnitId: string, runId: string): Promise<Models.BuScheduleRun>;
8411
8573
  getWorkforcemanagementBusinessunitSchedulingRunResult(businessUnitId: string, runId: string, managementUnitIds: Array<string>, expand: Array<string>): Promise<Models.BuRescheduleResult>;
8412
8574
  getWorkforcemanagementBusinessunitSchedulingRuns(businessUnitId: string): Promise<Models.BuScheduleRunListing>;
@@ -8418,6 +8580,7 @@ declare class WorkforceManagementApi {
8418
8580
  getWorkforcemanagementBusinessunitTimeofflimits(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitTimeofflimitsOptions): Promise<Models.BuTimeOffLimitListing>;
8419
8581
  getWorkforcemanagementBusinessunitTimeoffplan(businessUnitId: string, timeOffPlanId: string): Promise<Models.BuTimeOffPlanResponse>;
8420
8582
  getWorkforcemanagementBusinessunitTimeoffplans(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitTimeoffplansOptions): Promise<Models.BuTimeOffPlanListing>;
8583
+ getWorkforcemanagementBusinessunitUsers(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitUsersOptions): Promise<Models.BuUserListing>;
8421
8584
  getWorkforcemanagementBusinessunitWeekSchedule(businessUnitId: string, weekId: string, scheduleId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitWeekScheduleOptions): Promise<Models.BuScheduleMetadata>;
8422
8585
  getWorkforcemanagementBusinessunitWeekScheduleGenerationresults(businessUnitId: string, weekId: string, scheduleId: string): Promise<Models.ScheduleGenerationResult>;
8423
8586
  getWorkforcemanagementBusinessunitWeekScheduleHeadcountforecast(businessUnitId: string, weekId: string, scheduleId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitWeekScheduleHeadcountforecastOptions): Promise<Models.BuHeadcountForecastResponse>;
@@ -8494,7 +8657,9 @@ declare class WorkforceManagementApi {
8494
8657
  patchWorkforcemanagementBusinessunitActivityplan(businessUnitId: string, activityPlanId: string, body: Models.UpdateActivityPlanRequest): Promise<Models.ActivityPlanResponse>;
8495
8658
  patchWorkforcemanagementBusinessunitAlternativeshiftsSettings(businessUnitId: string, body: Models.UpdateAlternativeShiftBuSettingsRequest): Promise<Models.AlternativeShiftBuSettingsResponse>;
8496
8659
  patchWorkforcemanagementBusinessunitCapacityplan(businessUnitId: string, capacityPlanId: string, body: Models.UpdateCapacityPlanRequest): Promise<Models.CapacityPlanResponse>;
8660
+ patchWorkforcemanagementBusinessunitMinimumstaffingSettings(businessUnitId: string, body: Models.MinimumStaffingRequest): Promise<Models.MinimumStaffingResponse>;
8497
8661
  patchWorkforcemanagementBusinessunitPlanninggroup(businessUnitId: string, planningGroupId: string, body: Models.UpdatePlanningGroupRequest): Promise<Models.PlanningGroup>;
8662
+ patchWorkforcemanagementBusinessunitSchedulerSettings(businessUnitId: string, body: Models.BuSchedulerSettingsRequest): Promise<Models.BuSchedulerSettingsResponse>;
8498
8663
  patchWorkforcemanagementBusinessunitSchedulingRun(businessUnitId: string, runId: string, body: Models.PatchBuScheduleRunRequest): Promise<void>;
8499
8664
  patchWorkforcemanagementBusinessunitServicegoaltemplate(businessUnitId: string, serviceGoalTemplateId: string, body: Models.UpdateServiceGoalTemplate): Promise<Models.ServiceGoalTemplate>;
8500
8665
  patchWorkforcemanagementBusinessunitStaffinggroup(businessUnitId: string, staffingGroupId: string, body: Models.UpdateStaffingGroupRequest): Promise<Models.StaffingGroupResponse>;
@@ -8667,6 +8832,9 @@ declare namespace WorkforceManagementApi {
8667
8832
  "managementUnitId"?: string;
8668
8833
  "forceDownloadService"?: boolean;
8669
8834
  }
8835
+ export interface getWorkforcemanagementBusinessunitUsersOptions {
8836
+ "managementUnitIds"?: Array<string>;
8837
+ }
8670
8838
  export interface getWorkforcemanagementBusinessunitWeekScheduleOptions {
8671
8839
  "expand"?: string;
8672
8840
  }
@@ -9323,6 +9491,11 @@ declare namespace Models {
9323
9491
  "selfUri"?: string;
9324
9492
  }
9325
9493
 
9494
+ export interface ActivityCodeStyle {
9495
+ "backgroundColor"?: string;
9496
+ "textColorTheme"?: string;
9497
+ }
9498
+
9326
9499
  export interface ActivityCodeSummary {
9327
9500
  "id": string;
9328
9501
  "name"?: string;
@@ -9468,6 +9641,7 @@ declare namespace Models {
9468
9641
  "wrapupDurationMs"?: number;
9469
9642
  "conversationExternalContactIds"?: Array<string>;
9470
9643
  "conversationExternalOrganizationIds"?: Array<string>;
9644
+ "utilizationLabel"?: string;
9471
9645
  }
9472
9646
 
9473
9647
  export interface AcwSettings {
@@ -10693,6 +10867,8 @@ declare namespace Models {
10693
10867
  "divisionIds"?: Array<string>;
10694
10868
  "externalTag"?: string;
10695
10869
  "inactivityTimeout"?: string;
10870
+ "associatedConversationId"?: string;
10871
+ "consultationConversationIds"?: Array<string>;
10696
10872
  "knowledgeBaseIds"?: Array<string>;
10697
10873
  "mediaStatsMinConversationMos"?: number;
10698
10874
  "mediaStatsMinConversationRFactor"?: number;
@@ -10755,6 +10931,8 @@ declare namespace Models {
10755
10931
  "divisionIds"?: Array<string>;
10756
10932
  "externalTag"?: string;
10757
10933
  "inactivityTimeout"?: string;
10934
+ "associatedConversationId"?: string;
10935
+ "consultationConversationIds"?: Array<string>;
10758
10936
  "knowledgeBaseIds"?: Array<string>;
10759
10937
  "mediaStatsMinConversationMos"?: number;
10760
10938
  "mediaStatsMinConversationRFactor"?: number;
@@ -11366,7 +11544,6 @@ declare namespace Models {
11366
11544
 
11367
11545
  export interface ArchitectFlowNotificationErrorMessageParams {
11368
11546
  "additionalProperties"?: { [key: string]: string; };
11369
- "getAdditionalProperties"?: { [key: string]: string; };
11370
11547
  }
11371
11548
 
11372
11549
  export interface ArchitectFlowNotificationFlowNotification {
@@ -11423,7 +11600,6 @@ declare namespace Models {
11423
11600
 
11424
11601
  export interface ArchitectFlowOutcomeNotificationErrorMessageParams {
11425
11602
  "additionalProperties"?: { [key: string]: string; };
11426
- "getAdditionalProperties"?: { [key: string]: string; };
11427
11603
  }
11428
11604
 
11429
11605
  export interface ArchitectFlowOutcomeNotificationFlowOutcomeNotification {
@@ -11494,7 +11670,6 @@ declare namespace Models {
11494
11670
 
11495
11671
  export interface ArchitectPromptNotificationErrorMessageParams {
11496
11672
  "additionalProperties"?: { [key: string]: string; };
11497
- "getAdditionalProperties"?: { [key: string]: string; };
11498
11673
  }
11499
11674
 
11500
11675
  export interface ArchitectPromptNotificationHomeOrganization {
@@ -11719,6 +11894,11 @@ declare namespace Models {
11719
11894
  "assignmentErrors"?: Array<Models.AssignmentError>;
11720
11895
  }
11721
11896
 
11897
+ export interface AssignmentEffectiveDateRange {
11898
+ "startDate"?: string;
11899
+ "endDate"?: string;
11900
+ }
11901
+
11722
11902
  export interface AssignmentError {
11723
11903
  "user"?: Models.UserReference;
11724
11904
  "message"?: string;
@@ -12165,6 +12345,10 @@ declare namespace Models {
12165
12345
  "newValues"?: Array<string>;
12166
12346
  }
12167
12347
 
12348
+ export interface AuthenticationProperties {
12349
+ "sharepoint"?: Models.SharepointAuthenticationProperties;
12350
+ }
12351
+
12168
12352
  export interface AuthenticationSettings {
12169
12353
  "enabled": boolean;
12170
12354
  "integrationId": string;
@@ -12734,6 +12918,9 @@ declare namespace Models {
12734
12918
  "flattenMultivaluedDimensions"?: boolean;
12735
12919
  "views"?: Array<Models.BotAggregationView>;
12736
12920
  "alternateTimeDimension"?: string;
12921
+ "queryType"?: string;
12922
+ "sortMetric"?: Models.BotAggregationSort;
12923
+ "limit"?: number;
12737
12924
  }
12738
12925
 
12739
12926
  export interface BotAggregationSort {
@@ -12763,6 +12950,9 @@ declare namespace Models {
12763
12950
  "flattenMultivaluedDimensions"?: boolean;
12764
12951
  "views"?: Array<Models.BotAggregationView>;
12765
12952
  "alternateTimeDimension"?: string;
12953
+ "queryType"?: string;
12954
+ "sortMetric"?: Models.BotAggregationSort;
12955
+ "limit"?: number;
12766
12956
  "pageSize"?: number;
12767
12957
  }
12768
12958
 
@@ -13475,6 +13665,16 @@ declare namespace Models {
13475
13665
  "entities"?: Array<Models.BuScheduleRun>;
13476
13666
  }
13477
13667
 
13668
+ export interface BuSchedulerSettingsRequest {
13669
+ "consistentServiceLevelSmoothing"?: boolean;
13670
+ "metadata": Models.WfmVersionedEntityMetadata;
13671
+ }
13672
+
13673
+ export interface BuSchedulerSettingsResponse {
13674
+ "consistentServiceLevelSmoothing": boolean;
13675
+ "metadata": Models.WfmVersionedEntityMetadata;
13676
+ }
13677
+
13478
13678
  export interface BuSchedulingSettingsRequest {
13479
13679
  "messageSeverities"?: Array<Models.SchedulerMessageTypeSeverity>;
13480
13680
  "syncTimeOffProperties"?: Models.SetWrapperSyncTimeOffProperty;
@@ -13663,6 +13863,10 @@ declare namespace Models {
13663
13863
  "metadata": Models.WfmVersionedEntityMetadata;
13664
13864
  }
13665
13865
 
13866
+ export interface BuUserListing {
13867
+ "managementUnits": Array<Models.ManagementUnitUserListing>;
13868
+ }
13869
+
13666
13870
  export interface BulkAddSourceIntentsRequest {
13667
13871
  "items": Array<Models.SourceIntent>;
13668
13872
  }
@@ -14816,6 +15020,7 @@ declare namespace Models {
14816
15020
  "agentOwnedColumn"?: string;
14817
15021
  "dynamicContactQueueingSettings"?: Models.DynamicContactQueueingSettings;
14818
15022
  "skillColumns"?: Array<string>;
15023
+ "previewAutoEnd"?: boolean;
14819
15024
  "maxCallsPerAgent"?: number;
14820
15025
  "maxCallsPerAgentDecimal"?: number;
14821
15026
  "callbackAutoAnswer"?: boolean;
@@ -14830,6 +15035,42 @@ declare namespace Models {
14830
15035
  "failureCount"?: number;
14831
15036
  }
14832
15037
 
15038
+ export interface CampaignDiagnosticCampaignHealthState {
15039
+ "state"?: string;
15040
+ "dateStart"?: string;
15041
+ "dateEnd"?: string;
15042
+ }
15043
+
15044
+ export interface CampaignDiagnosticCampaignState {
15045
+ "state"?: string;
15046
+ "dateStart"?: string;
15047
+ "dateEnd"?: string;
15048
+ "dialingMode"?: string;
15049
+ }
15050
+
15051
+ export interface CampaignDiagnosticConfigChange {
15052
+ "date"?: string;
15053
+ "field"?: string;
15054
+ "value"?: string;
15055
+ "action"?: string;
15056
+ }
15057
+
15058
+ export interface CampaignDiagnosticSummary {
15059
+ "campaignId"?: string;
15060
+ "dateStart"?: string;
15061
+ "dateEnd"?: string;
15062
+ "campaignStates"?: Array<Models.CampaignDiagnosticCampaignState>;
15063
+ "campaignInfo"?: Array<Models.CampaignDiagnosticWindow>;
15064
+ "campaignHealthStates"?: Array<Models.CampaignDiagnosticCampaignHealthState>;
15065
+ "configChanges"?: Array<Models.CampaignDiagnosticConfigChange>;
15066
+ }
15067
+
15068
+ export interface CampaignDiagnosticWindow {
15069
+ "state"?: string;
15070
+ "dateStart"?: string;
15071
+ "dateEnd"?: string;
15072
+ }
15073
+
14833
15074
  export interface CampaignDiagnostics {
14834
15075
  "callableContacts"?: Models.CallableContactsDiagnostic;
14835
15076
  "queueUtilizationDiagnostic"?: Models.QueueUtilizationDiagnostic;
@@ -15001,6 +15242,7 @@ declare namespace Models {
15001
15242
  "campaignRuleProcessing"?: string;
15002
15243
  "conditionGroups"?: Array<Models.CampaignRuleConditionGroup>;
15003
15244
  "executionSettings"?: Models.CampaignRuleExecutionSettings;
15245
+ "timeZoneId"?: string;
15004
15246
  "warnings"?: Array<Models.CampaignRuleWarning>;
15005
15247
  "selfUri"?: string;
15006
15248
  }
@@ -15021,15 +15263,20 @@ declare namespace Models {
15021
15263
  }
15022
15264
 
15023
15265
  export interface CampaignRuleCampaignRunTimeSettings {
15266
+ "includeWaitingTime"?: boolean;
15024
15267
  }
15025
15268
 
15026
15269
  export interface CampaignRuleCampaignWaitTimeSettings {
15270
+ "waitType": string;
15027
15271
  }
15028
15272
 
15029
15273
  export interface CampaignRuleCondition {
15030
15274
  "id"?: string;
15031
15275
  "parameters": Models.CampaignRuleParameters;
15032
15276
  "conditionType": string;
15277
+ "dateTimeParameters"?: Models.CampaignRuleDateTimeConditionParameters;
15278
+ "campaignRunTimeSettings"?: Models.CampaignRuleCampaignRunTimeSettings;
15279
+ "campaignWaitTimeSettings"?: Models.CampaignRuleCampaignWaitTimeSettings;
15033
15280
  }
15034
15281
 
15035
15282
  export interface CampaignRuleConditionGroup {
@@ -15038,18 +15285,33 @@ declare namespace Models {
15038
15285
  }
15039
15286
 
15040
15287
  export interface CampaignRuleDateTimeConditionParameters {
15288
+ "inverted"?: boolean;
15289
+ "timeOfDay"?: Models.CampaignRuleTimeOfDayParameters;
15290
+ "dayOfWeek"?: Models.CampaignRuleDayOfWeekParameters;
15291
+ "dayOfMonth"?: Models.CampaignRuleDayOfMonthParameters;
15292
+ "specificDate"?: Models.CampaignRuleSpecificDateParameters;
15293
+ "weekDayOfMonth"?: Models.CampaignRuleWeekDayOfMonthParameters;
15041
15294
  }
15042
15295
 
15043
15296
  export interface CampaignRuleDayOfMonthInterval {
15297
+ "min"?: string;
15298
+ "max"?: string;
15044
15299
  }
15045
15300
 
15046
15301
  export interface CampaignRuleDayOfMonthParameters {
15302
+ "thresholdValue"?: string;
15303
+ "inSet"?: Array<string>;
15304
+ "interval"?: Models.CampaignRuleDayOfMonthInterval;
15047
15305
  }
15048
15306
 
15049
15307
  export interface CampaignRuleDayOfWeekInterval {
15308
+ "min"?: number;
15309
+ "max"?: number;
15050
15310
  }
15051
15311
 
15052
15312
  export interface CampaignRuleDayOfWeekParameters {
15313
+ "inSet"?: Array<number>;
15314
+ "interval"?: Models.CampaignRuleDayOfWeekInterval;
15053
15315
  }
15054
15316
 
15055
15317
  export interface CampaignRuleEntities {
@@ -15092,18 +15354,28 @@ declare namespace Models {
15092
15354
  "emailMessagesPerMinute"?: number;
15093
15355
  "smsContentTemplate"?: Models.DomainEntityRef;
15094
15356
  "emailContentTemplate"?: Models.DomainEntityRef;
15357
+ "forDuration"?: Models.Duration;
15095
15358
  }
15096
15359
 
15097
15360
  export interface CampaignRuleSpecificDateInterval {
15361
+ "min"?: string;
15362
+ "max"?: string;
15098
15363
  }
15099
15364
 
15100
15365
  export interface CampaignRuleSpecificDateParameters {
15366
+ "includeYear"?: boolean;
15367
+ "thresholdValue"?: string;
15368
+ "interval"?: Models.CampaignRuleSpecificDateInterval;
15101
15369
  }
15102
15370
 
15103
15371
  export interface CampaignRuleTimeOfDayInterval {
15372
+ "min"?: string;
15373
+ "max"?: string;
15104
15374
  }
15105
15375
 
15106
15376
  export interface CampaignRuleTimeOfDayParameters {
15377
+ "interval"?: Models.CampaignRuleTimeOfDayInterval;
15378
+ "thresholdValue"?: string;
15107
15379
  }
15108
15380
 
15109
15381
  export interface CampaignRuleWarning {
@@ -15120,12 +15392,19 @@ declare namespace Models {
15120
15392
  }
15121
15393
 
15122
15394
  export interface CampaignRuleWeekDayOfMonth {
15395
+ "dayOfWeek": number;
15396
+ "month"?: number;
15397
+ "occurrence"?: number;
15123
15398
  }
15124
15399
 
15125
15400
  export interface CampaignRuleWeekDayOfMonthInterval {
15401
+ "min": Models.CampaignRuleWeekDayOfMonth;
15402
+ "max": Models.CampaignRuleWeekDayOfMonth;
15126
15403
  }
15127
15404
 
15128
15405
  export interface CampaignRuleWeekDayOfMonthParameters {
15406
+ "thresholdValue"?: Models.CampaignRuleWeekDayOfMonth;
15407
+ "interval"?: Models.CampaignRuleWeekDayOfMonthInterval;
15129
15408
  }
15130
15409
 
15131
15410
  export interface CampaignSchedule {
@@ -15364,6 +15643,97 @@ declare namespace Models {
15364
15643
  "cardParameters"?: Array<Models.CardParameters>;
15365
15644
  }
15366
15645
 
15646
+ export interface Case {
15647
+ "id"?: string;
15648
+ "name"?: string;
15649
+ "division"?: Models.StarrableDivision;
15650
+ "version"?: number;
15651
+ "reference"?: string;
15652
+ "caseplan"?: Models.CaseplanReference;
15653
+ "summary"?: string;
15654
+ "owner"?: Models.UserReference;
15655
+ "status"?: string;
15656
+ "priority"?: string;
15657
+ "dateDue"?: string;
15658
+ "dateStarted"?: string;
15659
+ "dateClosed"?: string;
15660
+ "dateCreated"?: string;
15661
+ "dateModified"?: string;
15662
+ "modifiedBy"?: Models.UserReference;
15663
+ "externalContact"?: Models.CaseExternalContactReference;
15664
+ "customerIntent"?: Models.CustomerIntentReference;
15665
+ "creationStatus"?: string;
15666
+ "ttlSeconds"?: number;
15667
+ "selfUri"?: string;
15668
+ }
15669
+
15670
+ export interface CaseAssociation {
15671
+ "id"?: string;
15672
+ "name"?: string;
15673
+ "associationType"?: string;
15674
+ "dateAssociated"?: string;
15675
+ "workitem"?: Models.WorkitemReference;
15676
+ "conversation"?: Models.ConversationReference;
15677
+ "stage"?: Models.StageReference;
15678
+ "step"?: Models.StepReference;
15679
+ "selfUri"?: string;
15680
+ "case"?: Models.CaseReference;
15681
+ }
15682
+
15683
+ export interface CaseAssociationCreate {
15684
+ "workitemId"?: string;
15685
+ "conversationId"?: string;
15686
+ }
15687
+
15688
+ export interface CaseAssociationListing {
15689
+ "entities"?: Array<Models.CaseAssociation>;
15690
+ "nextUri"?: string;
15691
+ "selfUri"?: string;
15692
+ "previousUri"?: string;
15693
+ }
15694
+
15695
+ export interface CaseAssociationQuery {
15696
+ "pageSize"?: number;
15697
+ "after"?: string;
15698
+ "workitemId"?: string;
15699
+ "conversationId"?: string;
15700
+ }
15701
+
15702
+ export interface CaseAssociationQueryEntityListing {
15703
+ "entities"?: Array<Models.CaseAssociation>;
15704
+ "nextUri"?: string;
15705
+ "selfUri"?: string;
15706
+ "previousUri"?: string;
15707
+ "after"?: string;
15708
+ }
15709
+
15710
+ export interface CaseCreate {
15711
+ "caseplanId": string;
15712
+ "ownerId"?: string;
15713
+ "summary"?: string;
15714
+ "externalContactId": string;
15715
+ "conversationId"?: string;
15716
+ "workitemId"?: string;
15717
+ "ttlSeconds"?: number;
15718
+ "intake"?: Array<Models.Intake>;
15719
+ }
15720
+
15721
+ export interface CaseDateDueUpdate {
15722
+ "dateDue": string;
15723
+ }
15724
+
15725
+ export interface CaseExternalContactReference {
15726
+ "id"?: string;
15727
+ "selfUri"?: string;
15728
+ }
15729
+
15730
+ export interface CaseListing {
15731
+ "entities"?: Array<Models.Case>;
15732
+ "nextUri"?: string;
15733
+ "selfUri"?: string;
15734
+ "previousUri"?: string;
15735
+ }
15736
+
15367
15737
  export interface CaseManagementAggregateDataContainer {
15368
15738
  "group"?: { [key: string]: string; };
15369
15739
  "data"?: Array<Models.StatisticalResponse>;
@@ -15434,6 +15804,109 @@ declare namespace Models {
15434
15804
  "pageSize"?: number;
15435
15805
  }
15436
15806
 
15807
+ export interface CasePriorityUpdate {
15808
+ "priority": string;
15809
+ }
15810
+
15811
+ export interface CaseReference {
15812
+ "id"?: string;
15813
+ "selfUri"?: string;
15814
+ }
15815
+
15816
+ export interface CaseSummaryUpdate {
15817
+ "summary": string;
15818
+ }
15819
+
15820
+ export interface Caseplan {
15821
+ "id"?: string;
15822
+ "name"?: string;
15823
+ "division"?: Models.StarrableDivision;
15824
+ "description"?: string;
15825
+ "referencePrefix"?: string;
15826
+ "defaultDueDurationInSeconds"?: number;
15827
+ "defaultTtlSeconds"?: number;
15828
+ "defaultCaseOwner"?: Models.UserReference;
15829
+ "latest"?: number;
15830
+ "published"?: number;
15831
+ "dateCreated"?: string;
15832
+ "dateModified"?: string;
15833
+ "datePublished"?: string;
15834
+ "modifiedBy"?: Models.UserReference;
15835
+ "customerIntent"?: Models.CustomerIntentReference;
15836
+ "versionState"?: string;
15837
+ "selfUri"?: string;
15838
+ }
15839
+
15840
+ export interface CaseplanCreate {
15841
+ "name": string;
15842
+ "defaultDueDurationInSeconds"?: number;
15843
+ "defaultTtlSeconds"?: number;
15844
+ "referencePrefix": string;
15845
+ "customerIntentId": string;
15846
+ "description"?: string;
15847
+ "defaultCaseOwnerId"?: string;
15848
+ "divisionId": string;
15849
+ "dataSchemas": Array<Models.CaseplanDataSchema>;
15850
+ "intakeSettings"?: Array<Models.IntakeSetting>;
15851
+ }
15852
+
15853
+ export interface CaseplanCreateResponse {
15854
+ "id"?: string;
15855
+ "name"?: string;
15856
+ "division"?: Models.StarrableDivision;
15857
+ "description"?: string;
15858
+ "referencePrefix"?: string;
15859
+ "defaultDueDurationInSeconds"?: number;
15860
+ "defaultTtlSeconds"?: number;
15861
+ "defaultCaseOwner"?: Models.UserReference;
15862
+ "latest"?: number;
15863
+ "published"?: number;
15864
+ "dateCreated"?: string;
15865
+ "dateModified"?: string;
15866
+ "datePublished"?: string;
15867
+ "modifiedBy"?: Models.UserReference;
15868
+ "customerIntent"?: Models.CustomerIntentReference;
15869
+ "versionState"?: string;
15870
+ "dataSchemas"?: Array<Models.CaseplanDataSchema>;
15871
+ "intakeSettings"?: Array<Models.IntakeSetting>;
15872
+ "selfUri"?: string;
15873
+ }
15874
+
15875
+ export interface CaseplanDataSchema {
15876
+ "id": string;
15877
+ "version"?: number;
15878
+ "selfUri"?: string;
15879
+ }
15880
+
15881
+ export interface CaseplanDataSchemaListing {
15882
+ "entities"?: Array<Models.CaseplanDataSchema>;
15883
+ }
15884
+
15885
+ export interface CaseplanListing {
15886
+ "entities"?: Array<Models.Caseplan>;
15887
+ "nextUri"?: string;
15888
+ "selfUri"?: string;
15889
+ "previousUri"?: string;
15890
+ }
15891
+
15892
+ export interface CaseplanReference {
15893
+ "id"?: string;
15894
+ "name"?: string;
15895
+ "version"?: number;
15896
+ "selfUri"?: string;
15897
+ }
15898
+
15899
+ export interface CaseplanUpdate {
15900
+ "name"?: string;
15901
+ "defaultDueDurationInSeconds"?: number;
15902
+ "defaultTtlSeconds"?: number;
15903
+ "referencePrefix"?: string;
15904
+ "customerIntentId"?: string;
15905
+ "description"?: string;
15906
+ "defaultCaseOwnerId"?: string;
15907
+ "divisionId"?: string;
15908
+ }
15909
+
15437
15910
  export interface CategoriesEntityListing {
15438
15911
  "entities"?: Array<Models.StaCategory>;
15439
15912
  "pageSize"?: number;
@@ -16687,6 +17160,60 @@ declare namespace Models {
16687
17160
  "selfUri"?: string;
16688
17161
  }
16689
17162
 
17163
+ export interface ConnectionCreateRequest {
17164
+ "name"?: string;
17165
+ "integrationId": string;
17166
+ "redirectUrl": string;
17167
+ }
17168
+
17169
+ export interface ConnectionCreateResponse {
17170
+ "id"?: string;
17171
+ "name"?: string;
17172
+ "type"?: string;
17173
+ "integration"?: Models.KnowledgeIntegrationReference;
17174
+ "authenticationProperties"?: Models.AuthenticationProperties;
17175
+ "createdBy"?: Models.UserReference;
17176
+ "modifiedBy"?: Models.UserReference;
17177
+ "dateCreated"?: string;
17178
+ "dateModified"?: string;
17179
+ "status"?: string;
17180
+ "selfUri"?: string;
17181
+ }
17182
+
17183
+ export interface ConnectionListing {
17184
+ "entities"?: Array<Models.ConnectionResponse>;
17185
+ }
17186
+
17187
+ export interface ConnectionOption {
17188
+ "id"?: string;
17189
+ "name"?: string;
17190
+ }
17191
+
17192
+ export interface ConnectionOptionListing {
17193
+ "entities"?: Array<Models.ConnectionOption>;
17194
+ }
17195
+
17196
+ export interface ConnectionResponse {
17197
+ "id"?: string;
17198
+ "name"?: string;
17199
+ "type"?: string;
17200
+ "integration"?: Models.KnowledgeIntegrationReference;
17201
+ "authenticationProperties"?: Models.AuthenticationProperties;
17202
+ "createdBy"?: Models.UserReference;
17203
+ "modifiedBy"?: Models.UserReference;
17204
+ "dateCreated"?: string;
17205
+ "dateModified"?: string;
17206
+ "status"?: string;
17207
+ "error"?: Models.ErrorBody;
17208
+ "selfUri"?: string;
17209
+ }
17210
+
17211
+ export interface ConnectionUpdateRequest {
17212
+ "code": string;
17213
+ "error"?: string;
17214
+ "errorDescription"?: string;
17215
+ }
17216
+
16690
17217
  export interface ConstraintConflictMessage {
16691
17218
  "message"?: Models.WorkPlanConstraintConflictMessage;
16692
17219
  "conflictedConstraintMessages"?: Array<Models.WorkPlanConstraintMessage>;
@@ -16879,6 +17406,7 @@ declare namespace Models {
16879
17406
  "conversationExternalContactIds"?: Array<string>;
16880
17407
  "conversationExternalOrganizationIds"?: Array<string>;
16881
17408
  "divisionId"?: string;
17409
+ "utilizationLabel"?: string;
16882
17410
  }
16883
17411
 
16884
17412
  export interface ContactEnrichOptions {
@@ -17199,7 +17727,6 @@ declare namespace Models {
17199
17727
  "uri"?: string;
17200
17728
  "exportTimestamp"?: string;
17201
17729
  "additionalProperties"?: { [key: string]: object; };
17202
- "getAdditionalProperties"?: { [key: string]: object; };
17203
17730
  }
17204
17731
 
17205
17732
  export interface ContactlistDownloadReadyObject {
@@ -17214,7 +17741,6 @@ declare namespace Models {
17214
17741
  "targetContactListIds"?: Array<string>;
17215
17742
  "listNamePrefix"?: string;
17216
17743
  "additionalProperties"?: { [key: string]: object; };
17217
- "getAdditionalProperties"?: { [key: string]: object; };
17218
17744
  }
17219
17745
 
17220
17746
  export interface ContactlistImportStatusObject {
@@ -17278,6 +17804,12 @@ declare namespace Models {
17278
17804
  "contactIds"?: Array<string>;
17279
17805
  }
17280
17806
 
17807
+ export interface ContactsPatchChange {
17808
+ "field": string;
17809
+ "value"?: object;
17810
+ "action": string;
17811
+ }
17812
+
17281
17813
  export interface ContentActions {
17282
17814
  "url"?: string;
17283
17815
  "urlTarget"?: string;
@@ -17863,6 +18395,9 @@ declare namespace Models {
17863
18395
  "flattenMultivaluedDimensions"?: boolean;
17864
18396
  "views"?: Array<Models.ConversationAggregationView>;
17865
18397
  "alternateTimeDimension"?: string;
18398
+ "queryType"?: string;
18399
+ "sortMetric"?: Models.ConversationAggregationSort;
18400
+ "limit"?: number;
17866
18401
  }
17867
18402
 
17868
18403
  export interface ConversationAggregationSort {
@@ -17912,6 +18447,9 @@ declare namespace Models {
17912
18447
  "flattenMultivaluedDimensions"?: boolean;
17913
18448
  "views"?: Array<Models.ConversationAggregationView>;
17914
18449
  "alternateTimeDimension"?: string;
18450
+ "queryType"?: string;
18451
+ "sortMetric"?: Models.ConversationAggregationSort;
18452
+ "limit"?: number;
17915
18453
  "pageSize"?: number;
17916
18454
  }
17917
18455
 
@@ -20658,6 +21196,9 @@ declare namespace Models {
20658
21196
  "value": string;
20659
21197
  }
20660
21198
 
21199
+ export interface ConversationRecipientAdditionalProviderInfo {
21200
+ }
21201
+
20661
21202
  export interface ConversationReference {
20662
21203
  "id"?: string;
20663
21204
  "selfUri"?: string;
@@ -22099,7 +22640,7 @@ declare namespace Models {
22099
22640
  export interface CreateRecognition {
22100
22641
  "recipientId": string;
22101
22642
  "type": string;
22102
- "title"?: string;
22643
+ "title": string;
22103
22644
  "note"?: string;
22104
22645
  "contextType"?: string;
22105
22646
  "contextId"?: string;
@@ -22279,6 +22820,11 @@ declare namespace Models {
22279
22820
  "state"?: string;
22280
22821
  }
22281
22822
 
22823
+ export interface CreateUserAssignmentsRequest {
22824
+ "userId": string;
22825
+ "assignments": Array<Models.AssignmentEffectiveDateRange>;
22826
+ }
22827
+
22282
22828
  export interface CreateUtilizationLabelRequest {
22283
22829
  "name": string;
22284
22830
  "utilization"?: Models.LabelUtilizationRequest;
@@ -22800,6 +23346,7 @@ declare namespace Models {
22800
23346
  "conversationExternalContactIds"?: Array<string>;
22801
23347
  "conversationExternalOrganizationIds"?: Array<string>;
22802
23348
  "divisionId"?: string;
23349
+ "utilizationLabel"?: string;
22803
23350
  }
22804
23351
 
22805
23352
  export interface CustomerIntent {
@@ -22859,6 +23406,11 @@ declare namespace Models {
22859
23406
  "selfUri"?: string;
22860
23407
  }
22861
23408
 
23409
+ export interface CustomerIntentReference {
23410
+ "id"?: string;
23411
+ "selfUri"?: string;
23412
+ }
23413
+
22862
23414
  export interface CustomerIntentResponse {
22863
23415
  "id"?: string;
22864
23416
  "name": string;
@@ -22931,6 +23483,7 @@ declare namespace Models {
22931
23483
  "conversationExternalOrganizationIds"?: Array<string>;
22932
23484
  "journeyContext"?: Models.CustomerStartDetailEventTopicJourneyContext;
22933
23485
  "divisionId"?: string;
23486
+ "utilizationLabel"?: string;
22934
23487
  }
22935
23488
 
22936
23489
  export interface CustomerStartDetailEventTopicJourneyContext {
@@ -23349,6 +23902,11 @@ declare namespace Models {
23349
23902
  "endBusinessUnitDate"?: string;
23350
23903
  }
23351
23904
 
23905
+ export interface DayOfWeekMinimums {
23906
+ "minimumValue": number;
23907
+ "daysOfWeek": Array<string>;
23908
+ }
23909
+
23352
23910
  export interface DecisionTable {
23353
23911
  "id"?: string;
23354
23912
  "name"?: string;
@@ -23820,7 +24378,6 @@ declare namespace Models {
23820
24378
  "dateCreated"?: string;
23821
24379
  "dateModified"?: string;
23822
24380
  "version"?: number;
23823
- "getAdditionalProperties"?: { [key: string]: object; };
23824
24381
  }
23825
24382
 
23826
24383
  export interface DialerAttemptLimitsConfigChangeObject {
@@ -23830,14 +24387,12 @@ declare namespace Models {
23830
24387
  "nbrAttempts"?: number;
23831
24388
  "minutesBetweenAttempts"?: number;
23832
24389
  "additionalProperties"?: { [key: string]: object; };
23833
- "getAdditionalProperties"?: { [key: string]: object; };
23834
24390
  }
23835
24391
 
23836
24392
  export interface DialerCallabletimesetConfigChangeCallableTime {
23837
24393
  "timeSlots"?: Array<Models.DialerCallabletimesetConfigChangeTimeSlot>;
23838
24394
  "timeZoneId"?: string;
23839
24395
  "additionalProperties"?: { [key: string]: object; };
23840
- "getAdditionalProperties"?: { [key: string]: object; };
23841
24396
  }
23842
24397
 
23843
24398
  export interface DialerCallabletimesetConfigChangeCallableTimeSet {
@@ -23848,7 +24403,6 @@ declare namespace Models {
23848
24403
  "dateCreated"?: string;
23849
24404
  "dateModified"?: string;
23850
24405
  "version"?: number;
23851
- "getAdditionalProperties"?: { [key: string]: object; };
23852
24406
  }
23853
24407
 
23854
24408
  export interface DialerCallabletimesetConfigChangeObject {
@@ -23859,7 +24413,6 @@ declare namespace Models {
23859
24413
  "stopTime"?: string;
23860
24414
  "day"?: number;
23861
24415
  "additionalProperties"?: { [key: string]: object; };
23862
- "getAdditionalProperties"?: { [key: string]: object; };
23863
24416
  }
23864
24417
 
23865
24418
  export interface DialerCampaignConfigChangeCampaign {
@@ -23897,7 +24450,6 @@ declare namespace Models {
23897
24450
  "dateCreated"?: string;
23898
24451
  "dateModified"?: string;
23899
24452
  "version"?: number;
23900
- "getAdditionalProperties"?: { [key: string]: object; };
23901
24453
  }
23902
24454
 
23903
24455
  export interface DialerCampaignConfigChangeContactSort {
@@ -23905,7 +24457,6 @@ declare namespace Models {
23905
24457
  "direction"?: string;
23906
24458
  "numeric"?: boolean;
23907
24459
  "additionalProperties"?: { [key: string]: object; };
23908
- "getAdditionalProperties"?: { [key: string]: object; };
23909
24460
  }
23910
24461
 
23911
24462
  export interface DialerCampaignConfigChangeObject {
@@ -23915,14 +24466,12 @@ declare namespace Models {
23915
24466
  "columnName"?: string;
23916
24467
  "type"?: string;
23917
24468
  "additionalProperties"?: { [key: string]: object; };
23918
- "getAdditionalProperties"?: { [key: string]: object; };
23919
24469
  }
23920
24470
 
23921
24471
  export interface DialerCampaignConfigChangeRestErrorDetail {
23922
24472
  "error"?: string;
23923
24473
  "details"?: string;
23924
24474
  "additionalProperties"?: { [key: string]: object; };
23925
- "getAdditionalProperties"?: { [key: string]: object; };
23926
24475
  }
23927
24476
 
23928
24477
  export interface DialerCampaignConfigChangeUriReference {
@@ -23938,7 +24487,6 @@ declare namespace Models {
23938
24487
  "percentage"?: number;
23939
24488
  "numberOfContactsSkipped"?: { [key: string]: number; };
23940
24489
  "additionalProperties"?: { [key: string]: object; };
23941
- "getAdditionalProperties"?: { [key: string]: object; };
23942
24490
  }
23943
24491
 
23944
24492
  export interface DialerCampaignProgressEventObject {
@@ -23961,7 +24509,6 @@ declare namespace Models {
23961
24509
  "dateCreated"?: string;
23962
24510
  "dateModified"?: string;
23963
24511
  "version"?: number;
23964
- "getAdditionalProperties"?: { [key: string]: object; };
23965
24512
  }
23966
24513
 
23967
24514
  export interface DialerCampaignRuleConfigChangeCampaignRuleAction {
@@ -23970,7 +24517,6 @@ declare namespace Models {
23970
24517
  "actionType"?: string;
23971
24518
  "campaignRuleActionEntities"?: Models.DialerCampaignRuleConfigChangeCampaignRuleActionEntities;
23972
24519
  "additionalProperties"?: { [key: string]: object; };
23973
- "getAdditionalProperties"?: { [key: string]: object; };
23974
24520
  }
23975
24521
 
23976
24522
  export interface DialerCampaignRuleConfigChangeCampaignRuleActionEntities {
@@ -23978,7 +24524,6 @@ declare namespace Models {
23978
24524
  "additionalProperties"?: { [key: string]: object; };
23979
24525
  "campaigns"?: Array<Models.DialerCampaignRuleConfigChangeUriReference>;
23980
24526
  "sequences"?: Array<Models.DialerCampaignRuleConfigChangeUriReference>;
23981
- "getAdditionalProperties"?: { [key: string]: object; };
23982
24527
  }
23983
24528
 
23984
24529
  export interface DialerCampaignRuleConfigChangeCampaignRuleCondition {
@@ -23986,7 +24531,6 @@ declare namespace Models {
23986
24531
  "parameters"?: { [key: string]: string; };
23987
24532
  "conditionType"?: string;
23988
24533
  "additionalProperties"?: { [key: string]: object; };
23989
- "getAdditionalProperties"?: { [key: string]: object; };
23990
24534
  }
23991
24535
 
23992
24536
  export interface DialerCampaignRuleConfigChangeCampaignRuleEntities {
@@ -24007,7 +24551,6 @@ declare namespace Models {
24007
24551
  "start"?: string;
24008
24552
  "end"?: string;
24009
24553
  "additionalProperties"?: { [key: string]: object; };
24010
- "getAdditionalProperties"?: { [key: string]: object; };
24011
24554
  }
24012
24555
 
24013
24556
  export interface DialerCampaignScheduleConfigChangeCampaignSchedule {
@@ -24021,7 +24564,6 @@ declare namespace Models {
24021
24564
  "dateCreated"?: string;
24022
24565
  "dateModified"?: string;
24023
24566
  "version"?: number;
24024
- "getAdditionalProperties"?: { [key: string]: object; };
24025
24567
  }
24026
24568
 
24027
24569
  export interface DialerCampaignScheduleConfigChangeObject {
@@ -24032,7 +24574,6 @@ declare namespace Models {
24032
24574
  "interval"?: number;
24033
24575
  "daysOfWeek"?: Array<string>;
24034
24576
  "additionalProperties"?: { [key: string]: object; };
24035
- "getAdditionalProperties"?: { [key: string]: object; };
24036
24577
  }
24037
24578
 
24038
24579
  export interface DialerCampaignScheduleConfigChangeRecurrenceRange {
@@ -24040,14 +24581,12 @@ declare namespace Models {
24040
24581
  "end"?: string;
24041
24582
  "numberOfOccurrences"?: number;
24042
24583
  "additionalProperties"?: { [key: string]: object; };
24043
- "getAdditionalProperties"?: { [key: string]: object; };
24044
24584
  }
24045
24585
 
24046
24586
  export interface DialerCampaignScheduleConfigChangeScheduleInterval {
24047
24587
  "start"?: string;
24048
24588
  "end"?: string;
24049
24589
  "additionalProperties"?: { [key: string]: object; };
24050
- "getAdditionalProperties"?: { [key: string]: object; };
24051
24590
  }
24052
24591
 
24053
24592
  export interface DialerCampaignScheduleConfigChangeScheduleRecurrence {
@@ -24059,7 +24598,6 @@ declare namespace Models {
24059
24598
  "pattern"?: Models.DialerCampaignScheduleConfigChangeRecurrencePattern;
24060
24599
  "alterations"?: Array<Models.DialerCampaignScheduleConfigChangeAlteration>;
24061
24600
  "additionalProperties"?: { [key: string]: object; };
24062
- "getAdditionalProperties"?: { [key: string]: object; };
24063
24601
  }
24064
24602
 
24065
24603
  export interface DialerCampaignScheduleConfigChangeUriReference {
@@ -24108,7 +24646,6 @@ declare namespace Models {
24108
24646
  "dateCreated"?: string;
24109
24647
  "dateModified"?: string;
24110
24648
  "version"?: number;
24111
- "getAdditionalProperties"?: { [key: string]: object; };
24112
24649
  }
24113
24650
 
24114
24651
  export interface DialerContactlistConfigChangeContactPhoneNumberColumn {
@@ -24116,14 +24653,12 @@ declare namespace Models {
24116
24653
  "type"?: string;
24117
24654
  "callableTimeColumn"?: string;
24118
24655
  "additionalProperties"?: { [key: string]: object; };
24119
- "getAdditionalProperties"?: { [key: string]: object; };
24120
24656
  }
24121
24657
 
24122
24658
  export interface DialerContactlistConfigChangeEmailColumn {
24123
24659
  "columnName"?: string;
24124
24660
  "type"?: string;
24125
24661
  "additionalProperties"?: { [key: string]: object; };
24126
- "getAdditionalProperties"?: { [key: string]: object; };
24127
24662
  }
24128
24663
 
24129
24664
  export interface DialerContactlistConfigChangeImportStatus {
@@ -24135,7 +24670,6 @@ declare namespace Models {
24135
24670
  "targetContactListIds"?: Array<string>;
24136
24671
  "listNamePrefix"?: string;
24137
24672
  "additionalProperties"?: { [key: string]: object; };
24138
- "getAdditionalProperties"?: { [key: string]: object; };
24139
24673
  }
24140
24674
 
24141
24675
  export interface DialerContactlistConfigChangeObject {
@@ -24157,14 +24691,12 @@ declare namespace Models {
24157
24691
  "dateCreated"?: string;
24158
24692
  "dateModified"?: string;
24159
24693
  "version"?: number;
24160
- "getAdditionalProperties"?: { [key: string]: object; };
24161
24694
  }
24162
24695
 
24163
24696
  export interface DialerContactlistfilterConfigChangeFilterClause {
24164
24697
  "filterType"?: string;
24165
24698
  "predicates"?: Array<Models.DialerContactlistfilterConfigChangeFilterPredicate>;
24166
24699
  "additionalProperties"?: { [key: string]: object; };
24167
- "getAdditionalProperties"?: { [key: string]: object; };
24168
24700
  }
24169
24701
 
24170
24702
  export interface DialerContactlistfilterConfigChangeFilterPredicate {
@@ -24175,7 +24707,6 @@ declare namespace Models {
24175
24707
  "range"?: Models.DialerContactlistfilterConfigChangeFilterRange;
24176
24708
  "inverted"?: boolean;
24177
24709
  "additionalProperties"?: { [key: string]: object; };
24178
- "getAdditionalProperties"?: { [key: string]: object; };
24179
24710
  }
24180
24711
 
24181
24712
  export interface DialerContactlistfilterConfigChangeFilterRange {
@@ -24185,7 +24716,6 @@ declare namespace Models {
24185
24716
  "maxInclusive"?: boolean;
24186
24717
  "inSet"?: Array<string>;
24187
24718
  "additionalProperties"?: { [key: string]: object; };
24188
- "getAdditionalProperties"?: { [key: string]: object; };
24189
24719
  }
24190
24720
 
24191
24721
  export interface DialerContactlistfilterConfigChangeObject {
@@ -24211,7 +24741,6 @@ declare namespace Models {
24211
24741
  "dateCreated"?: string;
24212
24742
  "dateModified"?: string;
24213
24743
  "version"?: number;
24214
- "getAdditionalProperties"?: { [key: string]: object; };
24215
24744
  }
24216
24745
 
24217
24746
  export interface DialerDnclistConfigChangeImportStatus {
@@ -24223,7 +24752,6 @@ declare namespace Models {
24223
24752
  "targetContactListIds"?: Array<string>;
24224
24753
  "listNamePrefix"?: string;
24225
24754
  "additionalProperties"?: { [key: string]: object; };
24226
- "getAdditionalProperties"?: { [key: string]: object; };
24227
24755
  }
24228
24756
 
24229
24757
  export interface DialerDnclistConfigChangeObject {
@@ -24297,7 +24825,6 @@ declare namespace Models {
24297
24825
  "name"?: string;
24298
24826
  "reactionType"?: string;
24299
24827
  "additionalProperties"?: { [key: string]: object; };
24300
- "getAdditionalProperties"?: { [key: string]: object; };
24301
24828
  }
24302
24829
 
24303
24830
  export interface DialerResponsesetConfigChangeResponseSet {
@@ -24309,7 +24836,6 @@ declare namespace Models {
24309
24836
  "dateCreated"?: string;
24310
24837
  "dateModified"?: string;
24311
24838
  "version"?: number;
24312
- "getAdditionalProperties"?: { [key: string]: object; };
24313
24839
  }
24314
24840
 
24315
24841
  export interface DialerRule {
@@ -24327,7 +24853,6 @@ declare namespace Models {
24327
24853
  "updateOption"?: string;
24328
24854
  "properties"?: { [key: string]: string; };
24329
24855
  "additionalProperties"?: { [key: string]: object; };
24330
- "getAdditionalProperties"?: { [key: string]: object; };
24331
24856
  }
24332
24857
 
24333
24858
  export interface DialerRulesetConfigChangeCondition {
@@ -24348,14 +24873,12 @@ declare namespace Models {
24348
24873
  "agentWrapupField"?: string;
24349
24874
  "contactColumnToDataActionFieldMappings"?: Array<Models.DialerRulesetConfigChangeContactColumnToDataActionFieldMapping>;
24350
24875
  "predicates"?: Array<Models.DialerRulesetConfigChangeDataActionConditionPredicate>;
24351
- "getAdditionalProperties"?: { [key: string]: object; };
24352
24876
  }
24353
24877
 
24354
24878
  export interface DialerRulesetConfigChangeContactColumnToDataActionFieldMapping {
24355
24879
  "contactColumnName"?: string;
24356
24880
  "dataActionField"?: string;
24357
24881
  "additionalProperties"?: { [key: string]: object; };
24358
- "getAdditionalProperties"?: { [key: string]: object; };
24359
24882
  }
24360
24883
 
24361
24884
  export interface DialerRulesetConfigChangeDataActionConditionPredicate {
@@ -24365,7 +24888,6 @@ declare namespace Models {
24365
24888
  "outputFieldMissingResolution"?: boolean;
24366
24889
  "inverted"?: boolean;
24367
24890
  "additionalProperties"?: { [key: string]: object; };
24368
- "getAdditionalProperties"?: { [key: string]: object; };
24369
24891
  }
24370
24892
 
24371
24893
  export interface DialerRulesetConfigChangeObject {
@@ -24379,7 +24901,6 @@ declare namespace Models {
24379
24901
  "order"?: number;
24380
24902
  "category"?: string;
24381
24903
  "actions"?: Array<Models.DialerRulesetConfigChangeAction>;
24382
- "getAdditionalProperties"?: { [key: string]: object; };
24383
24904
  }
24384
24905
 
24385
24906
  export interface DialerRulesetConfigChangeRuleSet {
@@ -24392,7 +24913,6 @@ declare namespace Models {
24392
24913
  "dateCreated"?: string;
24393
24914
  "dateModified"?: string;
24394
24915
  "version"?: number;
24395
- "getAdditionalProperties"?: { [key: string]: object; };
24396
24916
  }
24397
24917
 
24398
24918
  export interface DialerRulesetConfigChangeUriReference {
@@ -24412,7 +24932,6 @@ declare namespace Models {
24412
24932
  "dateCreated"?: string;
24413
24933
  "dateModified"?: string;
24414
24934
  "version"?: number;
24415
- "getAdditionalProperties"?: { [key: string]: object; };
24416
24935
  }
24417
24936
 
24418
24937
  export interface DialerSequenceConfigChangeObject {
@@ -24428,7 +24947,6 @@ declare namespace Models {
24428
24947
  "start"?: string;
24429
24948
  "end"?: string;
24430
24949
  "additionalProperties"?: { [key: string]: object; };
24431
- "getAdditionalProperties"?: { [key: string]: object; };
24432
24950
  }
24433
24951
 
24434
24952
  export interface DialerSequenceScheduleConfigChangeObject {
@@ -24439,7 +24957,6 @@ declare namespace Models {
24439
24957
  "interval"?: number;
24440
24958
  "daysOfWeek"?: Array<string>;
24441
24959
  "additionalProperties"?: { [key: string]: object; };
24442
- "getAdditionalProperties"?: { [key: string]: object; };
24443
24960
  }
24444
24961
 
24445
24962
  export interface DialerSequenceScheduleConfigChangeRecurrenceRange {
@@ -24447,14 +24964,12 @@ declare namespace Models {
24447
24964
  "end"?: string;
24448
24965
  "numberOfOccurrences"?: number;
24449
24966
  "additionalProperties"?: { [key: string]: object; };
24450
- "getAdditionalProperties"?: { [key: string]: object; };
24451
24967
  }
24452
24968
 
24453
24969
  export interface DialerSequenceScheduleConfigChangeScheduleInterval {
24454
24970
  "start"?: string;
24455
24971
  "end"?: string;
24456
24972
  "additionalProperties"?: { [key: string]: object; };
24457
- "getAdditionalProperties"?: { [key: string]: object; };
24458
24973
  }
24459
24974
 
24460
24975
  export interface DialerSequenceScheduleConfigChangeScheduleRecurrence {
@@ -24466,7 +24981,6 @@ declare namespace Models {
24466
24981
  "pattern"?: Models.DialerSequenceScheduleConfigChangeRecurrencePattern;
24467
24982
  "alterations"?: Array<Models.DialerSequenceScheduleConfigChangeAlteration>;
24468
24983
  "additionalProperties"?: { [key: string]: object; };
24469
- "getAdditionalProperties"?: { [key: string]: object; };
24470
24984
  }
24471
24985
 
24472
24986
  export interface DialerSequenceScheduleConfigChangeSequenceSchedule {
@@ -24480,7 +24994,6 @@ declare namespace Models {
24480
24994
  "dateCreated"?: string;
24481
24995
  "dateModified"?: string;
24482
24996
  "version"?: number;
24483
- "getAdditionalProperties"?: { [key: string]: object; };
24484
24997
  }
24485
24998
 
24486
24999
  export interface DialerSequenceScheduleConfigChangeUriReference {
@@ -24915,7 +25428,6 @@ declare namespace Models {
24915
25428
  "uri"?: string;
24916
25429
  "exportTimestamp"?: string;
24917
25430
  "additionalProperties"?: { [key: string]: object; };
24918
- "getAdditionalProperties"?: { [key: string]: object; };
24919
25431
  }
24920
25432
 
24921
25433
  export interface DnclistDownloadReadyObject {
@@ -24930,7 +25442,6 @@ declare namespace Models {
24930
25442
  "targetContactListIds"?: Array<string>;
24931
25443
  "listNamePrefix"?: string;
24932
25444
  "additionalProperties"?: { [key: string]: object; };
24933
- "getAdditionalProperties"?: { [key: string]: object; };
24934
25445
  }
24935
25446
 
24936
25447
  export interface DnclistImportStatusObject {
@@ -26415,7 +26926,6 @@ declare namespace Models {
26415
26926
  "start"?: string;
26416
26927
  "end"?: string;
26417
26928
  "additionalProperties"?: { [key: string]: object; };
26418
- "getAdditionalProperties"?: { [key: string]: object; };
26419
26929
  }
26420
26930
 
26421
26931
  export interface EmailCampaignScheduleConfigChangeEmailCampaignSchedule {
@@ -26429,7 +26939,6 @@ declare namespace Models {
26429
26939
  "dateCreated"?: string;
26430
26940
  "dateModified"?: string;
26431
26941
  "version"?: number;
26432
- "getAdditionalProperties"?: { [key: string]: object; };
26433
26942
  }
26434
26943
 
26435
26944
  export interface EmailCampaignScheduleConfigChangeObject {
@@ -26440,7 +26949,6 @@ declare namespace Models {
26440
26949
  "interval"?: number;
26441
26950
  "daysOfWeek"?: Array<string>;
26442
26951
  "additionalProperties"?: { [key: string]: object; };
26443
- "getAdditionalProperties"?: { [key: string]: object; };
26444
26952
  }
26445
26953
 
26446
26954
  export interface EmailCampaignScheduleConfigChangeRecurrenceRange {
@@ -26448,14 +26956,12 @@ declare namespace Models {
26448
26956
  "end"?: string;
26449
26957
  "numberOfOccurrences"?: number;
26450
26958
  "additionalProperties"?: { [key: string]: object; };
26451
- "getAdditionalProperties"?: { [key: string]: object; };
26452
26959
  }
26453
26960
 
26454
26961
  export interface EmailCampaignScheduleConfigChangeScheduleInterval {
26455
26962
  "start"?: string;
26456
26963
  "end"?: string;
26457
26964
  "additionalProperties"?: { [key: string]: object; };
26458
- "getAdditionalProperties"?: { [key: string]: object; };
26459
26965
  }
26460
26966
 
26461
26967
  export interface EmailCampaignScheduleConfigChangeScheduleRecurrence {
@@ -26467,7 +26973,6 @@ declare namespace Models {
26467
26973
  "pattern"?: Models.EmailCampaignScheduleConfigChangeRecurrencePattern;
26468
26974
  "alterations"?: Array<Models.EmailCampaignScheduleConfigChangeAlteration>;
26469
26975
  "additionalProperties"?: { [key: string]: object; };
26470
- "getAdditionalProperties"?: { [key: string]: object; };
26471
26976
  }
26472
26977
 
26473
26978
  export interface EmailCampaignScheduleConfigChangeUriReference {
@@ -27603,6 +28108,8 @@ declare namespace Models {
27603
28108
  export interface EvaluationScoringSet {
27604
28109
  "totalScore"?: number;
27605
28110
  "totalCriticalScore"?: number;
28111
+ "maxTotalRawCriticalScore"?: number;
28112
+ "maxTotalRawScore"?: number;
27606
28113
  "totalNonCriticalScore"?: number;
27607
28114
  "questionGroupScores"?: Array<Models.EvaluationQuestionGroupScore>;
27608
28115
  "anyFailedKillQuestions"?: boolean;
@@ -28351,6 +28858,10 @@ declare namespace Models {
28351
28858
  "id"?: string;
28352
28859
  }
28353
28860
 
28861
+ export interface ExternalContactsPatchRequest {
28862
+ "changes"?: Array<Models.ContactsPatchChange>;
28863
+ }
28864
+
28354
28865
  export interface ExternalContactsRelationshipChangedTopicContactAddress {
28355
28866
  "address1"?: string;
28356
28867
  "address2"?: string;
@@ -28795,6 +29306,10 @@ declare namespace Models {
28795
29306
  "selfUri"?: string;
28796
29307
  }
28797
29308
 
29309
+ export interface FabricTag {
29310
+ "name"?: string;
29311
+ }
29312
+
28798
29313
  export interface FacebookAppCredentials {
28799
29314
  "id": string;
28800
29315
  }
@@ -29481,6 +29996,7 @@ declare namespace Models {
29481
29996
  "conversationExternalOrganizationIds"?: Array<string>;
29482
29997
  "exitReason"?: string;
29483
29998
  "transferType"?: string;
29999
+ "utilizationLabel"?: string;
29484
30000
  }
29485
30001
 
29486
30002
  export interface FlowEntityListing {
@@ -29909,6 +30425,7 @@ declare namespace Models {
29909
30425
  "flowMilestones"?: Array<Models.FlowOutcomeDetailEventTopicFlowMilestone>;
29910
30426
  "conversationExternalContactIds"?: Array<string>;
29911
30427
  "conversationExternalOrganizationIds"?: Array<string>;
30428
+ "utilizationLabel"?: string;
29912
30429
  }
29913
30430
 
29914
30431
  export interface FlowOutcomeDivisionView {
@@ -30048,6 +30565,7 @@ declare namespace Models {
30048
30565
  "flowVersion"?: string;
30049
30566
  "conversationExternalContactIds"?: Array<string>;
30050
30567
  "conversationExternalOrganizationIds"?: Array<string>;
30568
+ "utilizationLabel"?: string;
30051
30569
  }
30052
30570
 
30053
30571
  export interface FlowVersion {
@@ -30505,6 +31023,34 @@ declare namespace Models {
30505
31023
  "meetingId"?: string;
30506
31024
  }
30507
31025
 
31026
+ export interface GenAiPhrasesTestPhraseDetectedPhrase {
31027
+ "foundPhrase"?: string;
31028
+ "snippet"?: string;
31029
+ "confidence"?: number;
31030
+ }
31031
+
31032
+ export interface GenAiPhrasesTestPhraseMatchedTranscript {
31033
+ "timestamp"?: number;
31034
+ "transcriptId"?: string;
31035
+ "communicationId"?: string;
31036
+ "conversationId"?: string;
31037
+ "mediaType"?: string;
31038
+ "detectedPhrases"?: Array<Models.GenAiPhrasesTestPhraseDetectedPhrase>;
31039
+ }
31040
+
31041
+ export interface GenAiPhrasesTestTopicPhraseResults {
31042
+ "processedTranscriptsCount"?: number;
31043
+ "matchedTranscriptsCount"?: number;
31044
+ "matchedTranscripts"?: Array<Models.GenAiPhrasesTestPhraseMatchedTranscript>;
31045
+ }
31046
+
31047
+ export interface GenAiPhrasesTopicsDefinitionsJob {
31048
+ "id"?: string;
31049
+ "state"?: string;
31050
+ "testTopicPhraseResults"?: Array<Models.GenAiPhrasesTestTopicPhraseResults>;
31051
+ "genAIPhrasesResults"?: Array<string>;
31052
+ }
31053
+
30508
31054
  export interface GeneralProgramJob {
30509
31055
  "id"?: string;
30510
31056
  "state"?: string;
@@ -31931,7 +32477,6 @@ declare namespace Models {
31931
32477
  "targetContactListIds"?: Array<string>;
31932
32478
  "listNamePrefix"?: string;
31933
32479
  "additionalProperties"?: { [key: string]: object; };
31934
- "getAdditionalProperties"?: { [key: string]: object; };
31935
32480
  }
31936
32481
 
31937
32482
  export interface ImportTemplateImportStatusObject {
@@ -32398,6 +32943,20 @@ declare namespace Models {
32398
32943
  "scopedId": string;
32399
32944
  }
32400
32945
 
32946
+ export interface Intake {
32947
+ "data"?: { [key: string]: object; };
32948
+ }
32949
+
32950
+ export interface IntakeSetting {
32951
+ "property": string;
32952
+ "required": boolean;
32953
+ "displayOrder": number;
32954
+ }
32955
+
32956
+ export interface IntakeSettingsListing {
32957
+ "entities"?: Array<Models.IntakeSetting>;
32958
+ }
32959
+
32401
32960
  export interface Integration {
32402
32961
  "id"?: string;
32403
32962
  "name"?: string;
@@ -36571,6 +37130,10 @@ declare namespace Models {
36571
37130
  "values"?: Array<Models.FixedAvailability>;
36572
37131
  }
36573
37132
 
37133
+ export interface ListWrapperInteger {
37134
+ "values"?: Array<number>;
37135
+ }
37136
+
36574
37137
  export interface ListWrapperInterval {
36575
37138
  "values"?: Array<string>;
36576
37139
  }
@@ -36579,6 +37142,10 @@ declare namespace Models {
36579
37142
  "values"?: Array<Models.OverrideDate>;
36580
37143
  }
36581
37144
 
37145
+ export interface ListWrapperPlanningGroupMinimumsRequest {
37146
+ "values"?: Array<Models.PlanningGroupMinimumsRequest>;
37147
+ }
37148
+
36582
37149
  export interface ListWrapperSecondaryPresence {
36583
37150
  "values"?: Array<Models.SecondaryPresence>;
36584
37151
  }
@@ -37014,6 +37581,11 @@ declare namespace Models {
37014
37581
  "metadata": Models.WfmVersionedEntityMetadata;
37015
37582
  }
37016
37583
 
37584
+ export interface ManagementUnitUserListing {
37585
+ "managementUnit": Models.ManagementUnitReference;
37586
+ "users": Array<Models.UserReference>;
37587
+ }
37588
+
37017
37589
  export interface Manager {
37018
37590
  "value"?: string;
37019
37591
  "$ref"?: string;
@@ -37161,6 +37733,7 @@ declare namespace Models {
37161
37733
  "confined"?: boolean;
37162
37734
  "held"?: boolean;
37163
37735
  "wrapupSkipped"?: boolean;
37736
+ "resumeTime"?: string;
37164
37737
  }
37165
37738
 
37166
37739
  export interface MediaPolicies {
@@ -37655,7 +38228,6 @@ declare namespace Models {
37655
38228
  "start"?: string;
37656
38229
  "end"?: string;
37657
38230
  "additionalProperties"?: { [key: string]: object; };
37658
- "getAdditionalProperties"?: { [key: string]: object; };
37659
38231
  }
37660
38232
 
37661
38233
  export interface MessagingCampaignScheduleConfigChangeMessagingCampaignSchedule {
@@ -37669,7 +38241,6 @@ declare namespace Models {
37669
38241
  "dateCreated"?: string;
37670
38242
  "dateModified"?: string;
37671
38243
  "version"?: number;
37672
- "getAdditionalProperties"?: { [key: string]: object; };
37673
38244
  }
37674
38245
 
37675
38246
  export interface MessagingCampaignScheduleConfigChangeObject {
@@ -37680,7 +38251,6 @@ declare namespace Models {
37680
38251
  "interval"?: number;
37681
38252
  "daysOfWeek"?: Array<string>;
37682
38253
  "additionalProperties"?: { [key: string]: object; };
37683
- "getAdditionalProperties"?: { [key: string]: object; };
37684
38254
  }
37685
38255
 
37686
38256
  export interface MessagingCampaignScheduleConfigChangeRecurrenceRange {
@@ -37688,14 +38258,12 @@ declare namespace Models {
37688
38258
  "end"?: string;
37689
38259
  "numberOfOccurrences"?: number;
37690
38260
  "additionalProperties"?: { [key: string]: object; };
37691
- "getAdditionalProperties"?: { [key: string]: object; };
37692
38261
  }
37693
38262
 
37694
38263
  export interface MessagingCampaignScheduleConfigChangeScheduleInterval {
37695
38264
  "start"?: string;
37696
38265
  "end"?: string;
37697
38266
  "additionalProperties"?: { [key: string]: object; };
37698
- "getAdditionalProperties"?: { [key: string]: object; };
37699
38267
  }
37700
38268
 
37701
38269
  export interface MessagingCampaignScheduleConfigChangeScheduleRecurrence {
@@ -37707,7 +38275,6 @@ declare namespace Models {
37707
38275
  "pattern"?: Models.MessagingCampaignScheduleConfigChangeRecurrencePattern;
37708
38276
  "alterations"?: Array<Models.MessagingCampaignScheduleConfigChangeAlteration>;
37709
38277
  "additionalProperties"?: { [key: string]: object; };
37710
- "getAdditionalProperties"?: { [key: string]: object; };
37711
38278
  }
37712
38279
 
37713
38280
  export interface MessagingCampaignScheduleConfigChangeUriReference {
@@ -38251,6 +38818,21 @@ declare namespace Models {
38251
38818
  "previousUri"?: string;
38252
38819
  }
38253
38820
 
38821
+ export interface MinimumStaffingRequest {
38822
+ "enabled"?: boolean;
38823
+ "minimumValue"?: number;
38824
+ "planningGroupOverrides"?: Models.ListWrapperPlanningGroupMinimumsRequest;
38825
+ "applicableIntervals"?: string;
38826
+ }
38827
+
38828
+ export interface MinimumStaffingResponse {
38829
+ "enabled": boolean;
38830
+ "minimumValue": number;
38831
+ "planningGroupOverrides": Array<Models.PlanningGroupMinimumsResponse>;
38832
+ "applicableIntervals": string;
38833
+ "metadata": Models.WfmVersionedEntityMetadata;
38834
+ }
38835
+
38254
38836
  export interface MobileNotificationSettings {
38255
38837
  "when": string;
38256
38838
  }
@@ -38939,6 +39521,10 @@ declare namespace Models {
38939
39521
  "selfUri"?: string;
38940
39522
  }
38941
39523
 
39524
+ export interface OnDemandSummaryConfig {
39525
+ "enabled": boolean;
39526
+ }
39527
+
38942
39528
  export interface OneLogin {
38943
39529
  "id"?: string;
38944
39530
  "name"?: string;
@@ -39761,6 +40347,7 @@ declare namespace Models {
39761
40347
  "outboundContactId"?: string;
39762
40348
  "conversationExternalContactIds"?: Array<string>;
39763
40349
  "conversationExternalOrganizationIds"?: Array<string>;
40350
+ "utilizationLabel"?: string;
39764
40351
  }
39765
40352
 
39766
40353
  export interface OutboundDomain {
@@ -39927,7 +40514,6 @@ declare namespace Models {
39927
40514
  "direction"?: string;
39928
40515
  "numeric"?: boolean;
39929
40516
  "additionalProperties"?: { [key: string]: object; };
39930
- "getAdditionalProperties"?: { [key: string]: object; };
39931
40517
  }
39932
40518
 
39933
40519
  export interface OutboundMessagingEmailCampaignConfigChangeEmailConfig {
@@ -40016,7 +40602,6 @@ declare namespace Models {
40016
40602
  "percentage"?: number;
40017
40603
  "numberOfContactsSkipped"?: { [key: string]: number; };
40018
40604
  "additionalProperties"?: { [key: string]: object; };
40019
- "getAdditionalProperties"?: { [key: string]: object; };
40020
40605
  }
40021
40606
 
40022
40607
  export interface OutboundMessagingEmailCampaignProgressEventObject {
@@ -40032,7 +40617,6 @@ declare namespace Models {
40032
40617
  "direction"?: string;
40033
40618
  "numeric"?: boolean;
40034
40619
  "additionalProperties"?: { [key: string]: object; };
40035
- "getAdditionalProperties"?: { [key: string]: object; };
40036
40620
  }
40037
40621
 
40038
40622
  export interface OutboundMessagingMessagingCampaignConfigChangeEmailConfig {
@@ -40121,7 +40705,6 @@ declare namespace Models {
40121
40705
  "percentage"?: number;
40122
40706
  "numberOfContactsSkipped"?: { [key: string]: number; };
40123
40707
  "additionalProperties"?: { [key: string]: object; };
40124
- "getAdditionalProperties"?: { [key: string]: object; };
40125
40708
  }
40126
40709
 
40127
40710
  export interface OutboundMessagingMessagingCampaignProgressEventObject {
@@ -40137,7 +40720,6 @@ declare namespace Models {
40137
40720
  "direction"?: string;
40138
40721
  "numeric"?: boolean;
40139
40722
  "additionalProperties"?: { [key: string]: object; };
40140
- "getAdditionalProperties"?: { [key: string]: object; };
40141
40723
  }
40142
40724
 
40143
40725
  export interface OutboundMessagingWhatsappCampaignConfigChangeEmailConfig {
@@ -40226,7 +40808,6 @@ declare namespace Models {
40226
40808
  "percentage"?: number;
40227
40809
  "numberOfContactsSkipped"?: { [key: string]: number; };
40228
40810
  "additionalProperties"?: { [key: string]: object; };
40229
- "getAdditionalProperties"?: { [key: string]: object; };
40230
40811
  }
40231
40812
 
40232
40813
  export interface OutboundMessagingWhatsappCampaignProgressEventObject {
@@ -40731,6 +41312,7 @@ declare namespace Models {
40731
41312
 
40732
41313
  export interface ParkingStateRequest {
40733
41314
  "state": string;
41315
+ "resumeTime"?: string;
40734
41316
  }
40735
41317
 
40736
41318
  export interface ParsedCertificate {
@@ -41594,6 +42176,16 @@ declare namespace Models {
41594
42176
  "metadata"?: Models.WfmVersionedEntityMetadata;
41595
42177
  }
41596
42178
 
42179
+ export interface PlanningGroupMinimumsRequest {
42180
+ "planningGroupId": string;
42181
+ "dayOfWeekMinimums": Array<Models.DayOfWeekMinimums>;
42182
+ }
42183
+
42184
+ export interface PlanningGroupMinimumsResponse {
42185
+ "planningGroup": Models.PlanningGroupReference;
42186
+ "dayOfWeekMinimums": Array<Models.DayOfWeekMinimums>;
42187
+ }
42188
+
41597
42189
  export interface PlanningGroupModel {
41598
42190
  "planningGroup"?: string;
41599
42191
  }
@@ -42535,6 +43127,23 @@ declare namespace Models {
42535
43127
  "categoryInfo"?: Models.CriteriaCategoryInfo;
42536
43128
  }
42537
43129
 
43130
+ export interface QueryCriteriaGroup {
43131
+ "and"?: Array<Models.QueryCriteriaItem>;
43132
+ "or"?: Array<Models.QueryCriteriaItem>;
43133
+ "not"?: Array<Models.QueryCriteriaItem>;
43134
+ "criteria"?: Models.QueryCriteriaItem;
43135
+ }
43136
+
43137
+ export interface QueryCriteriaItem {
43138
+ "key": string;
43139
+ "operator": string;
43140
+ "value"?: string;
43141
+ }
43142
+
43143
+ export interface QueryCriteriaQuery {
43144
+ "query": Array<Models.QueryCriteriaGroup>;
43145
+ }
43146
+
42538
43147
  export interface QueryDivision {
42539
43148
  }
42540
43149
 
@@ -47061,7 +47670,7 @@ declare namespace Models {
47061
47670
  "substitutionsSchema"?: Models.JsonSchemaDocument;
47062
47671
  "responseType"?: string;
47063
47672
  "messagingTemplate"?: Models.MessagingTemplate;
47064
- "assets"?: Array<Models.AddressableEntityRef>;
47673
+ "assets"?: Array<Models.RmsAssetAddressableRef>;
47065
47674
  "footer"?: Models.FooterTemplate;
47066
47675
  "selfUri"?: string;
47067
47676
  }
@@ -47081,6 +47690,15 @@ declare namespace Models {
47081
47690
  "selfUri"?: string;
47082
47691
  }
47083
47692
 
47693
+ export interface ResponseAssetBulkRequest {
47694
+ "assetIds": Array<string>;
47695
+ }
47696
+
47697
+ export interface ResponseAssetEntityListing {
47698
+ "entities"?: Array<Models.ResponseAsset>;
47699
+ "notFound"?: Array<string>;
47700
+ }
47701
+
47084
47702
  export interface ResponseAssetFilter {
47085
47703
  "endValue"?: string;
47086
47704
  "values"?: Array<string>;
@@ -47265,6 +47883,13 @@ declare namespace Models {
47265
47883
  "memberGroups"?: Array<Models.MemberGroup>;
47266
47884
  }
47267
47885
 
47886
+ export interface RmsAssetAddressableRef {
47887
+ "id"?: string;
47888
+ "selfUri"?: string;
47889
+ "assetUsage"?: string;
47890
+ "contentLocation"?: string;
47891
+ }
47892
+
47268
47893
  export interface RoleDivision {
47269
47894
  "roleId": string;
47270
47895
  "divisionId": string;
@@ -47899,6 +48524,8 @@ declare namespace Models {
47899
48524
  "name"?: string;
47900
48525
  "minFieldNameCharacters"?: number;
47901
48526
  "maxFieldNameCharacters"?: number;
48527
+ "minFieldTitleCharacters"?: number;
48528
+ "maxFieldTitleCharacters"?: number;
47902
48529
  "minFieldDescriptionCharacters"?: number;
47903
48530
  "maxFieldDescriptionCharacters"?: number;
47904
48531
  "minSchemaNameCharacters"?: number;
@@ -48788,6 +49415,10 @@ declare namespace Models {
48788
49415
  export interface SetWhatsAppIntegrationActionSettings {
48789
49416
  }
48790
49417
 
49418
+ export interface SetWrapperAssignmentEffectiveDateRange {
49419
+ "values"?: Array<Models.AssignmentEffectiveDateRange>;
49420
+ }
49421
+
48791
49422
  export interface SetWrapperDayOfWeek {
48792
49423
  "values"?: Array<string>;
48793
49424
  }
@@ -48857,6 +49488,13 @@ declare namespace Models {
48857
49488
  "share"?: Models.Share;
48858
49489
  }
48859
49490
 
49491
+ export interface SharepointAuthenticationProperties {
49492
+ "authenticationUrl"?: string;
49493
+ "tenantId"?: string;
49494
+ "clientId"?: string;
49495
+ "redirectUrl"?: string;
49496
+ }
49497
+
48860
49498
  export interface ShiftStartVariance {
48861
49499
  "applicableDays": Array<string>;
48862
49500
  "maxShiftStartVarianceMinutes": number;
@@ -49846,6 +50484,62 @@ declare namespace Models {
49846
50484
  "effectiveStaffPerInterval"?: Array<number>;
49847
50485
  }
49848
50486
 
50487
+ export interface Stage {
50488
+ "id"?: string;
50489
+ "name"?: string;
50490
+ "description"?: string;
50491
+ "dateCreated"?: string;
50492
+ "dateModified"?: string;
50493
+ "dateCompleted"?: string;
50494
+ "dateStarted"?: string;
50495
+ "modifiedBy"?: Models.UserReference;
50496
+ "version"?: number;
50497
+ "status"?: string;
50498
+ "selfUri"?: string;
50499
+ "case"?: Models.CaseReference;
50500
+ }
50501
+
50502
+ export interface StageListing {
50503
+ "entities"?: Array<Models.Stage>;
50504
+ "nextUri"?: string;
50505
+ "selfUri"?: string;
50506
+ "previousUri"?: string;
50507
+ }
50508
+
50509
+ export interface StageReference {
50510
+ "id"?: string;
50511
+ "selfUri"?: string;
50512
+ }
50513
+
50514
+ export interface Stageplan {
50515
+ "id"?: string;
50516
+ "name"?: string;
50517
+ "description"?: string;
50518
+ "caseplan"?: Models.CaseplanReference;
50519
+ "dateCreated"?: string;
50520
+ "dateModified"?: string;
50521
+ "modifiedBy"?: Models.UserReference;
50522
+ "selfUri"?: string;
50523
+ }
50524
+
50525
+ export interface StageplanListing {
50526
+ "entities"?: Array<Models.Stageplan>;
50527
+ "nextUri"?: string;
50528
+ "selfUri"?: string;
50529
+ "previousUri"?: string;
50530
+ }
50531
+
50532
+ export interface StageplanReference {
50533
+ "id"?: string;
50534
+ "name"?: string;
50535
+ "selfUri"?: string;
50536
+ }
50537
+
50538
+ export interface StageplanUpdate {
50539
+ "name"?: string;
50540
+ "description"?: string;
50541
+ }
50542
+
49849
50543
  export interface StarrableDivision {
49850
50544
  "id"?: string;
49851
50545
  "name"?: string;
@@ -50016,6 +50710,67 @@ declare namespace Models {
50016
50710
  export interface StatusInfo {
50017
50711
  }
50018
50712
 
50713
+ export interface Step {
50714
+ "id"?: string;
50715
+ "name"?: string;
50716
+ "description"?: string;
50717
+ "dateCreated"?: string;
50718
+ "dateModified"?: string;
50719
+ "dateCompleted"?: string;
50720
+ "dateStarted"?: string;
50721
+ "modifiedBy"?: Models.UserReference;
50722
+ "version"?: number;
50723
+ "status"?: string;
50724
+ "stage"?: Models.StageReference;
50725
+ "selfUri"?: string;
50726
+ "case"?: Models.CaseReference;
50727
+ }
50728
+
50729
+ export interface StepListing {
50730
+ "entities"?: Array<Models.Step>;
50731
+ "nextUri"?: string;
50732
+ "selfUri"?: string;
50733
+ "previousUri"?: string;
50734
+ }
50735
+
50736
+ export interface StepReference {
50737
+ "id"?: string;
50738
+ "selfUri"?: string;
50739
+ }
50740
+
50741
+ export interface Stepplan {
50742
+ "id"?: string;
50743
+ "name"?: string;
50744
+ "description"?: string;
50745
+ "caseplan"?: Models.CaseplanReference;
50746
+ "stageplan"?: Models.StageplanReference;
50747
+ "dateCreated"?: string;
50748
+ "dateModified"?: string;
50749
+ "modifiedBy"?: Models.UserReference;
50750
+ "activityType"?: string;
50751
+ "workitemSettings"?: Models.WorkitemSettingsResponse;
50752
+ "selfUri"?: string;
50753
+ }
50754
+
50755
+ export interface StepplanListing {
50756
+ "entities"?: Array<Models.Stepplan>;
50757
+ "nextUri"?: string;
50758
+ "selfUri"?: string;
50759
+ "previousUri"?: string;
50760
+ }
50761
+
50762
+ export interface StepplanUpdate {
50763
+ "name"?: string;
50764
+ "description"?: string;
50765
+ "workitemSettings"?: Models.WorkitemSettings;
50766
+ "activityType"?: string;
50767
+ }
50768
+
50769
+ export interface StepplansWorktypeReference {
50770
+ "id"?: string;
50771
+ "selfUri"?: string;
50772
+ }
50773
+
50019
50774
  export interface StopSettings {
50020
50775
  "keyword": Array<string>;
50021
50776
  "response": Models.ComplianceResponse;
@@ -51109,6 +51864,11 @@ declare namespace Models {
51109
51864
  "results": Array<Models.Team>;
51110
51865
  }
51111
51866
 
51867
+ export interface TelephonySettings {
51868
+ "persistentConnectionRequired"?: boolean;
51869
+ "blockCallerIdAccessCode"?: string;
51870
+ }
51871
+
51112
51872
  export interface TemplateParameter {
51113
51873
  "id"?: string;
51114
51874
  "value"?: string;
@@ -51132,6 +51892,16 @@ declare namespace Models {
51132
51892
  "type"?: string;
51133
51893
  }
51134
51894
 
51895
+ export interface TerminateJob {
51896
+ "id"?: string;
51897
+ "status"?: string;
51898
+ "jobType"?: string;
51899
+ "createdBy"?: Models.UserReference;
51900
+ "dateCreated"?: string;
51901
+ "dateModified"?: string;
51902
+ "selfUri"?: string;
51903
+ }
51904
+
51135
51905
  export interface TestExecutionOperationResult {
51136
51906
  "step"?: number;
51137
51907
  "name"?: string;
@@ -51870,6 +52640,9 @@ declare namespace Models {
51870
52640
  "flattenMultivaluedDimensions"?: boolean;
51871
52641
  "views"?: Array<Models.TranscriptAggregationView>;
51872
52642
  "alternateTimeDimension"?: string;
52643
+ "queryType"?: string;
52644
+ "sortMetric"?: Models.TranscriptAggregationSort;
52645
+ "limit"?: number;
51873
52646
  }
51874
52647
 
51875
52648
  export interface TranscriptAggregationSort {
@@ -51899,6 +52672,9 @@ declare namespace Models {
51899
52672
  "flattenMultivaluedDimensions"?: boolean;
51900
52673
  "views"?: Array<Models.TranscriptAggregationView>;
51901
52674
  "alternateTimeDimension"?: string;
52675
+ "queryType"?: string;
52676
+ "sortMetric"?: Models.TranscriptAggregationSort;
52677
+ "limit"?: number;
51902
52678
  "pageSize"?: number;
51903
52679
  }
51904
52680
 
@@ -53025,9 +53801,9 @@ declare namespace Models {
53025
53801
  "countsTowardShrinkage"?: boolean;
53026
53802
  "plannedShrinkage"?: boolean;
53027
53803
  "interruptible"?: boolean;
53028
- "secondaryPresences"?: Models.ListWrapperSecondaryPresence;
53029
53804
  "planningGroupIds"?: Models.ListWrapperString;
53030
53805
  "metadata": Models.WfmVersionedEntityMetadata;
53806
+ "secondaryPresences"?: Models.ListWrapperSecondaryPresence;
53031
53807
  }
53032
53808
 
53033
53809
  export interface UpdateActivityPlanRequest {
@@ -53336,6 +54112,11 @@ declare namespace Models {
53336
54112
  "selfUri"?: string;
53337
54113
  }
53338
54114
 
54115
+ export interface UpdateUserAssignmentsRequest {
54116
+ "userId": string;
54117
+ "assignments": Models.SetWrapperAssignmentEffectiveDateRange;
54118
+ }
54119
+
53339
54120
  export interface UpdateUtilizationLabelRequest {
53340
54121
  "name": string;
53341
54122
  }
@@ -53631,6 +54412,11 @@ declare namespace Models {
53631
54412
  "pageCount"?: number;
53632
54413
  }
53633
54414
 
54415
+ export interface UserAssignmentsResponse {
54416
+ "user": Models.UserReference;
54417
+ "assignments": Array<Models.AssignmentEffectiveDateRange>;
54418
+ }
54419
+
53634
54420
  export interface UserAsyncAggregateQueryResponse {
53635
54421
  "systemToOrganizationMappings"?: { [key: string]: Array<string>; };
53636
54422
  "results"?: Array<Models.UserAggregateDataContainer>;
@@ -53818,6 +54604,7 @@ declare namespace Models {
53818
54604
  "callbackDurationMs"?: number;
53819
54605
  "conversationExternalContactIds"?: Array<string>;
53820
54606
  "conversationExternalOrganizationIds"?: Array<string>;
54607
+ "utilizationLabel"?: string;
53821
54608
  }
53822
54609
 
53823
54610
  export interface UserEntityListing {
@@ -54277,7 +55064,6 @@ declare namespace Models {
54277
55064
  "key"?: string;
54278
55065
  "value"?: string;
54279
55066
  "additionalProperties"?: { [key: string]: object; };
54280
- "getAdditionalProperties"?: { [key: string]: object; };
54281
55067
  }
54282
55068
 
54283
55069
  export interface UserRoutingStatusUserRoutingStatus {
@@ -54454,6 +55240,7 @@ declare namespace Models {
54454
55240
  "queueId"?: string;
54455
55241
  "conversationExternalContactIds"?: Array<string>;
54456
55242
  "conversationExternalOrganizationIds"?: Array<string>;
55243
+ "utilizationLabel"?: string;
54457
55244
  }
54458
55245
 
54459
55246
  export interface UserState {
@@ -55358,11 +56145,178 @@ declare namespace Models {
55358
56145
  "assistant"?: Models.AddressableEntityRef;
55359
56146
  }
55360
56147
 
56148
+ export interface V3SourceCreateRequest {
56149
+ "name": string;
56150
+ "type"?: string;
56151
+ "connectionId"?: string;
56152
+ "triggerType"?: string;
56153
+ "scheduleSettings"?: Models.V3SourceScheduleSettings;
56154
+ "filters"?: Models.V3SourceFilter;
56155
+ }
56156
+
56157
+ export interface V3SourceDetailedResponse {
56158
+ "id"?: string;
56159
+ "name"?: string;
56160
+ "connectionId"?: string;
56161
+ "type"?: string;
56162
+ "triggerType"?: string;
56163
+ "status"?: string;
56164
+ "createdBy"?: Models.UserReference;
56165
+ "modifiedBy"?: Models.UserReference;
56166
+ "dateCreated"?: string;
56167
+ "dateModified"?: string;
56168
+ "lastSync"?: Models.V3SourceLastSynchronization;
56169
+ "scheduleSettings"?: Models.V3SourceScheduleSettings;
56170
+ "filters"?: Models.V3SourceFilter;
56171
+ "filterDetails"?: Models.V3SourceFilterDetails;
56172
+ "selfUri"?: string;
56173
+ }
56174
+
56175
+ export interface V3SourceDetailedWithErrorResponse {
56176
+ "id"?: string;
56177
+ "name"?: string;
56178
+ "connectionId"?: string;
56179
+ "type"?: string;
56180
+ "triggerType"?: string;
56181
+ "status"?: string;
56182
+ "createdBy"?: Models.UserReference;
56183
+ "modifiedBy"?: Models.UserReference;
56184
+ "dateCreated"?: string;
56185
+ "dateModified"?: string;
56186
+ "lastSync"?: Models.V3SourceLastSynchronization;
56187
+ "scheduleSettings"?: Models.V3SourceScheduleSettings;
56188
+ "filters"?: Models.V3SourceFilter;
56189
+ "filterDetails"?: Models.V3SourceFilterDetails;
56190
+ "error"?: Models.ErrorBody;
56191
+ "selfUri"?: string;
56192
+ }
56193
+
56194
+ export interface V3SourceFilter {
56195
+ "site": string;
56196
+ "folders": Array<string>;
56197
+ }
56198
+
56199
+ export interface V3SourceFilterDetails {
56200
+ "site"?: Models.V3SourceSiteDetails;
56201
+ "folders"?: Array<Models.V3SourceFolderDetails>;
56202
+ }
56203
+
56204
+ export interface V3SourceFolderDetails {
56205
+ "id"?: string;
56206
+ "name"?: string;
56207
+ "fullPath"?: string;
56208
+ }
56209
+
56210
+ export interface V3SourceLastSynchronization {
56211
+ "id"?: string;
56212
+ "dateStart"?: string;
56213
+ "dateEnd"?: string;
56214
+ "dateSourceIntervalStart"?: string;
56215
+ "dateSourceIntervalEnd"?: string;
56216
+ "triggerType"?: string;
56217
+ "status"?: string;
56218
+ "statistics"?: Models.V3SynchronizationStatistics;
56219
+ "error"?: Models.ErrorBody;
56220
+ "ingestionStatus"?: string;
56221
+ "selfUri"?: string;
56222
+ }
56223
+
55361
56224
  export interface V3SourceRef {
55362
56225
  "id": string;
55363
56226
  "selfUri"?: string;
55364
56227
  }
55365
56228
 
56229
+ export interface V3SourceScheduleSettings {
56230
+ "dateStart": string;
56231
+ "period": number;
56232
+ }
56233
+
56234
+ export interface V3SourceSiteDetails {
56235
+ "id"?: string;
56236
+ "name"?: string;
56237
+ }
56238
+
56239
+ export interface V3SourceUpdateRequest {
56240
+ "name": string;
56241
+ "triggerType": string;
56242
+ "scheduleSettings"?: Models.V3SourceScheduleSettings;
56243
+ }
56244
+
56245
+ export interface V3SourceWithErrorListing {
56246
+ "entities"?: Array<Models.V3SourceWithErrorResponse>;
56247
+ }
56248
+
56249
+ export interface V3SourceWithErrorResponse {
56250
+ "id"?: string;
56251
+ "name"?: string;
56252
+ "connectionId"?: string;
56253
+ "type"?: string;
56254
+ "triggerType"?: string;
56255
+ "status"?: string;
56256
+ "createdBy"?: Models.UserReference;
56257
+ "modifiedBy"?: Models.UserReference;
56258
+ "dateCreated"?: string;
56259
+ "dateModified"?: string;
56260
+ "lastSync"?: Models.V3SourceLastSynchronization;
56261
+ "error"?: Models.ErrorBody;
56262
+ "selfUri"?: string;
56263
+ }
56264
+
56265
+ export interface V3StartManualSyncRequest {
56266
+ "type"?: string;
56267
+ }
56268
+
56269
+ export interface V3Synchronization {
56270
+ "id"?: string;
56271
+ "type"?: string;
56272
+ "createdBy"?: Models.UserReference;
56273
+ "source"?: Models.V3SourceRef;
56274
+ "dateStart"?: string;
56275
+ "dateEnd"?: string;
56276
+ "dateSourceIntervalStart"?: string;
56277
+ "dateSourceIntervalEnd"?: string;
56278
+ "triggerType"?: string;
56279
+ "status"?: string;
56280
+ "statistics"?: Models.V3SynchronizationStatistics;
56281
+ "error"?: Models.ErrorBody;
56282
+ "ingestionStatus"?: string;
56283
+ "selfUri"?: string;
56284
+ }
56285
+
56286
+ export interface V3SynchronizationListing {
56287
+ "entities"?: Array<Models.V3Synchronization>;
56288
+ "nextUri"?: string;
56289
+ "selfUri"?: string;
56290
+ "previousUri"?: string;
56291
+ }
56292
+
56293
+ export interface V3SynchronizationStatistics {
56294
+ "synchronizedItemCount"?: number;
56295
+ "failedItemCount"?: number;
56296
+ }
56297
+
56298
+ export interface V3SynchronizationUpdateRequest {
56299
+ "status"?: string;
56300
+ }
56301
+
56302
+ export interface V3SynchronizationUploadMetadata {
56303
+ "originUri"?: string;
56304
+ "tags"?: Array<Models.FabricTag>;
56305
+ }
56306
+
56307
+ export interface V3SynchronizationUploadUrlRequest {
56308
+ "fileName": string;
56309
+ "contentMd5"?: string;
56310
+ "contentType"?: string;
56311
+ "contentLength"?: number;
56312
+ "metadata"?: Models.V3SynchronizationUploadMetadata;
56313
+ }
56314
+
56315
+ export interface V3SynchronizationUploadUrlResponse {
56316
+ "url"?: string;
56317
+ "headers"?: { [key: string]: string; };
56318
+ }
56319
+
55366
56320
  export interface ValidateAddressRequest {
55367
56321
  "address"?: Models.StreetAddress;
55368
56322
  }
@@ -55438,6 +56392,10 @@ declare namespace Models {
55438
56392
  "uploadKey": string;
55439
56393
  }
55440
56394
 
56395
+ export interface ValueWrapperActivityCodeStyle {
56396
+ "value"?: Models.ActivityCodeStyle;
56397
+ }
56398
+
55441
56399
  export interface ValueWrapperActivityPlanServiceGoalImpactOverrides {
55442
56400
  "value"?: Models.ActivityPlanServiceGoalImpactOverrides;
55443
56401
  }
@@ -55483,6 +56441,11 @@ declare namespace Models {
55483
56441
  "type": string;
55484
56442
  "scope": string;
55485
56443
  "description"?: string;
56444
+ "validation"?: Models.VariableValidation;
56445
+ }
56446
+
56447
+ export interface VariableValidation {
56448
+ "additionalProperties"?: { [key: string]: object; };
55486
56449
  }
55487
56450
 
55488
56451
  export interface VerificationResult {
@@ -55783,9 +56746,11 @@ declare namespace Models {
55783
56746
  "sentimentScoreCategories"?: Array<string>;
55784
56747
  "sentimentTrendCategories"?: Array<string>;
55785
56748
  "contentModerationFlags"?: Array<string>;
56749
+ "socialSourceTypes"?: Array<string>;
55786
56750
  "sessionExpired"?: boolean;
55787
56751
  "engagementSources"?: Array<string>;
55788
56752
  "isSnippetRecorded"?: boolean;
56753
+ "takeover"?: boolean;
55789
56754
  }
55790
56755
 
55791
56756
  export interface VisibilityCondition {
@@ -55828,6 +56793,7 @@ declare namespace Models {
55828
56793
  "voicemailDurationMs"?: number;
55829
56794
  "conversationExternalContactIds"?: Array<string>;
55830
56795
  "conversationExternalOrganizationIds"?: Array<string>;
56796
+ "utilizationLabel"?: string;
55831
56797
  }
55832
56798
 
55833
56799
  export interface VoicemailGroupPolicy {
@@ -55992,6 +56958,7 @@ declare namespace Models {
55992
56958
  "divisionId"?: string;
55993
56959
  "conversationExternalContactIds"?: Array<string>;
55994
56960
  "conversationExternalOrganizationIds"?: Array<string>;
56961
+ "utilizationLabel"?: string;
55995
56962
  }
55996
56963
 
55997
56964
  export interface VoicemailUserPolicy {
@@ -56438,6 +57405,7 @@ declare namespace Models {
56438
57405
  "eventType": string;
56439
57406
  "coBrowse"?: Models.WebMessagingEventCoBrowse;
56440
57407
  "presence"?: Models.WebMessagingEventPresence;
57408
+ "video"?: Models.WebMessagingEventVideo;
56441
57409
  }
56442
57410
 
56443
57411
  export interface WebMessagingEventCoBrowse {
@@ -56450,6 +57418,12 @@ declare namespace Models {
56450
57418
  "type": string;
56451
57419
  }
56452
57420
 
57421
+ export interface WebMessagingEventVideo {
57422
+ "type": string;
57423
+ "offeringId"?: string;
57424
+ "jwt"?: string;
57425
+ }
57426
+
56453
57427
  export interface WebMessagingGeneric {
56454
57428
  "title"?: string;
56455
57429
  "description"?: string;
@@ -57742,6 +58716,8 @@ declare namespace Models {
57742
58716
  "substatus"?: string;
57743
58717
  "partialDayStartDateTimes"?: Array<string>;
57744
58718
  "fullDayManagementUnitDates"?: Array<string>;
58719
+ "fullDayEarliestStartOffsetMinutes"?: Array<number>;
58720
+ "fullDayLatestEndOffsetMinutes"?: Array<number>;
57745
58721
  "dailyDurationMinutes"?: number;
57746
58722
  "durationMinutes"?: Array<number>;
57747
58723
  "payableMinutes"?: Array<number>;
@@ -58177,7 +59153,6 @@ declare namespace Models {
58177
59153
  "start"?: string;
58178
59154
  "end"?: string;
58179
59155
  "additionalProperties"?: { [key: string]: object; };
58180
- "getAdditionalProperties"?: { [key: string]: object; };
58181
59156
  }
58182
59157
 
58183
59158
  export interface WhatsappCampaignScheduleConfigChangeObject {
@@ -58188,7 +59163,6 @@ declare namespace Models {
58188
59163
  "interval"?: number;
58189
59164
  "daysOfWeek"?: Array<string>;
58190
59165
  "additionalProperties"?: { [key: string]: object; };
58191
- "getAdditionalProperties"?: { [key: string]: object; };
58192
59166
  }
58193
59167
 
58194
59168
  export interface WhatsappCampaignScheduleConfigChangeRecurrenceRange {
@@ -58196,14 +59170,12 @@ declare namespace Models {
58196
59170
  "end"?: string;
58197
59171
  "numberOfOccurrences"?: number;
58198
59172
  "additionalProperties"?: { [key: string]: object; };
58199
- "getAdditionalProperties"?: { [key: string]: object; };
58200
59173
  }
58201
59174
 
58202
59175
  export interface WhatsappCampaignScheduleConfigChangeScheduleInterval {
58203
59176
  "start"?: string;
58204
59177
  "end"?: string;
58205
59178
  "additionalProperties"?: { [key: string]: object; };
58206
- "getAdditionalProperties"?: { [key: string]: object; };
58207
59179
  }
58208
59180
 
58209
59181
  export interface WhatsappCampaignScheduleConfigChangeScheduleRecurrence {
@@ -58215,7 +59187,6 @@ declare namespace Models {
58215
59187
  "pattern"?: Models.WhatsappCampaignScheduleConfigChangeRecurrencePattern;
58216
59188
  "alterations"?: Array<Models.WhatsappCampaignScheduleConfigChangeAlteration>;
58217
59189
  "additionalProperties"?: { [key: string]: object; };
58218
- "getAdditionalProperties"?: { [key: string]: object; };
58219
59190
  }
58220
59191
 
58221
59192
  export interface WhatsappCampaignScheduleConfigChangeUriReference {
@@ -58234,7 +59205,6 @@ declare namespace Models {
58234
59205
  "dateCreated"?: string;
58235
59206
  "dateModified"?: string;
58236
59207
  "version"?: number;
58237
- "getAdditionalProperties"?: { [key: string]: object; };
58238
59208
  }
58239
59209
 
58240
59210
  export interface WheelPicker {
@@ -59211,6 +60181,14 @@ declare namespace Models {
59211
60181
  "selfUri"?: string;
59212
60182
  }
59213
60183
 
60184
+ export interface WorkitemSettings {
60185
+ "worktypeId"?: string;
60186
+ }
60187
+
60188
+ export interface WorkitemSettingsResponse {
60189
+ "worktype"?: Models.StepplansWorktypeReference;
60190
+ }
60191
+
59214
60192
  export interface WorkitemStatus {
59215
60193
  "id"?: string;
59216
60194
  "name"?: string;
@@ -60044,6 +61022,7 @@ declare namespace Models {
60044
61022
  "wrapupDurationMs"?: number;
60045
61023
  "conversationExternalContactIds"?: Array<string>;
60046
61024
  "conversationExternalOrganizationIds"?: Array<string>;
61025
+ "utilizationLabel"?: string;
60047
61026
  }
60048
61027
 
60049
61028
  export interface WrapupIdReference {