purecloud-platform-client-v2 233.0.0 → 235.0.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +3 -3
- package/dist/node/purecloud-platform-client-v2.js +503 -1079
- package/dist/web-amd/purecloud-platform-client-v2.js +503 -1079
- package/dist/web-amd/purecloud-platform-client-v2.min.js +1 -1
- package/dist/web-cjs/bundle.js +233 -409
- package/dist/web-cjs/purecloud-platform-client-v2.js +233 -409
- package/dist/web-cjs/purecloud-platform-client-v2.min.js +1 -1
- package/index.d.ts +475 -382
- package/package.json +1 -1
- package/src/purecloud-platform-client-v2/ApiClient.js +45 -1
- package/src/purecloud-platform-client-v2/api/AIStudioApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/AgentAssistantsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/AgentCopilotApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/AgentUIApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/AlertingApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/AnalyticsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/ArchitectApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/AuditApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/AuthorizationApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/BillingApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/BusinessRulesApi.js +1 -30
- package/src/purecloud-platform-client-v2/api/CarrierServicesApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/ChatApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/CoachingApi.js +51 -1
- package/src/purecloud-platform-client-v2/api/ContentManagementApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/ConversationsApi.js +42 -8
- package/src/purecloud-platform-client-v2/api/DataExtensionsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/DataPrivacyApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/DownloadsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/EmailsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/EmployeeEngagementApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/EventsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/ExternalContactsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/FaxApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/FlowsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/GamificationApi.js +46 -1
- package/src/purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/GeolocationApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/GreetingsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/GroupsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/IdentityProviderApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/InfrastructureAsCodeApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/IntegrationsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/JourneyApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/KnowledgeApi.js +61 -880
- package/src/purecloud-platform-client-v2/api/LanguageUnderstandingApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/LanguagesApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/LearningApi.js +51 -1
- package/src/purecloud-platform-client-v2/api/LicenseApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/LocationsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/LogCaptureApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/MessagingApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/MobileDevicesApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/NotificationsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/OAuthApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/ObjectsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/OperationalEventsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/OrganizationApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/OrganizationAuthorizationApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/OutboundApi.js +26 -1
- package/src/purecloud-platform-client-v2/api/PresenceApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/ProcessAutomationApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/QualityApi.js +1 -107
- package/src/purecloud-platform-client-v2/api/RecordingApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/ResponseManagementApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/RoutingApi.js +156 -1
- package/src/purecloud-platform-client-v2/api/SCIMApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/ScreenRecordingApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/ScriptsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/SearchApi.js +1 -31
- package/src/purecloud-platform-client-v2/api/SettingsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/SocialMediaApi.js +7 -3
- package/src/purecloud-platform-client-v2/api/SpeechTextAnalyticsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/StationsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/SuggestApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/TaskManagementApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/TeamsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/TelephonyApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/TextbotsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/TokensApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/UploadsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/UsageApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/UserRecordingsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/UsersApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/UtilitiesApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/VoicemailApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/WebChatApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/WebDeploymentsApi.js +2 -2
- package/src/purecloud-platform-client-v2/api/WebMessagingApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/WidgetsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/WorkforceManagementApi.js +3 -2
- package/src/purecloud-platform-client-v2/index.js +1 -1
package/index.d.ts
CHANGED
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@@ -23,6 +23,10 @@ declare class ApiClientClass {
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logout(logoutRedirectUri: string): void;
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setAccessToken(token: string): void;
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setEnvironment(environment: string): void;
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setDefaultHeaders(newHeaders: Record<string, string>): void;
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getDefaultHeaders(): Record<string, string>;
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setGenesysAppHeader(headerValue: string): void;
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getGenesysAppHeader(): string | null;
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setGateway(gateway: GatewayConfiguration): void;
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setPersistSettings(doPersist: boolean, prefix?: string): void;
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setReturnExtendedResponses(returnExtended: boolean): void;
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@@ -614,7 +618,7 @@ declare class ArchitectApi {
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getArchitectGrammarLanguage(grammarId: string, languageCode: string): Promise<Models.GrammarLanguage>;
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getArchitectGrammars(opts?: ArchitectApi.getArchitectGrammarsOptions): Promise<Models.GrammarListing>;
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getArchitectIvr(ivrId: string): Promise<Models.IVR>;
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getArchitectIvrIdentityresolution(ivrId: string): Promise<Models.
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getArchitectIvrIdentityresolution(ivrId: string): Promise<Models.IVRIdentityResolutionConfig>;
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getArchitectIvrs(opts?: ArchitectApi.getArchitectIvrsOptions): Promise<Models.IVREntityListing>;
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getArchitectIvrsDivisionviews(opts?: ArchitectApi.getArchitectIvrsDivisionviewsOptions): Promise<Models.IVRDivisionViewEntityListing>;
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getArchitectPrompt(promptId: string, opts?: ArchitectApi.getArchitectPromptOptions): Promise<Models.Prompt>;
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@@ -712,7 +716,7 @@ declare class ArchitectApi {
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postFlowsOutcomes(opts?: ArchitectApi.postFlowsOutcomesOptions): Promise<Models.FlowOutcome>;
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putArchitectEmergencygroup(emergencyGroupId: string, body: Models.EmergencyGroup): Promise<Models.EmergencyGroup>;
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putArchitectIvr(ivrId: string, body: Models.IVR): Promise<Models.IVR>;
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putArchitectIvrIdentityresolution(ivrId: string, body: Models.
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putArchitectIvrIdentityresolution(ivrId: string, body: Models.IVRIdentityResolutionConfig): Promise<Models.IVRIdentityResolutionConfig>;
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putArchitectPrompt(promptId: string, body: Models.Prompt): Promise<Models.Prompt>;
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putArchitectPromptResource(promptId: string, languageCode: string, body: Models.PromptAsset): Promise<Models.PromptAsset>;
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putArchitectSchedule(scheduleId: string, body: Models.Schedule): Promise<Models.Schedule>;
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@@ -1536,6 +1540,7 @@ declare class CoachingApi {
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getCoachingAppointmentsMe(opts?: CoachingApi.getCoachingAppointmentsMeOptions): Promise<Models.CoachingAppointmentResponseList>;
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getCoachingNotification(notificationId: string, opts?: CoachingApi.getCoachingNotificationOptions): Promise<Models.CoachingNotification>;
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getCoachingNotifications(opts?: CoachingApi.getCoachingNotificationsOptions): Promise<Models.CoachingNotificationList>;
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getCoachingScheduleslotsJob(jobId: string): Promise<Models.CoachingScheduleSlotsJobResponse>;
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patchCoachingAppointment(appointmentId: string, body: Models.UpdateCoachingAppointmentRequest): Promise<Models.CoachingAppointmentResponse>;
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patchCoachingAppointmentAnnotation(appointmentId: string, annotationId: string, body: Models.CoachingAnnotation): Promise<Models.CoachingAnnotation>;
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patchCoachingAppointmentStatus(appointmentId: string, body: Models.CoachingAppointmentStatusRequest): Promise<Models.CoachingAppointmentStatusResponse>;
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@@ -1544,6 +1549,7 @@ declare class CoachingApi {
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postCoachingAppointmentConversations(appointmentId: string, body: Models.AddConversationRequest): Promise<Models.AddConversationResponse>;
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postCoachingAppointments(body: Models.CreateCoachingAppointmentRequest): Promise<Models.CoachingAppointmentResponse>;
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postCoachingAppointmentsAggregatesQuery(body: Models.CoachingAppointmentAggregateRequest): Promise<Models.CoachingAppointmentAggregateResponse>;
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postCoachingScheduleslotsJobs(body: Models.CoachingScheduleSlotsJobRequest): Promise<Models.CoachingScheduleSlotsJobResponse>;
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postCoachingScheduleslotsQuery(body: Models.CoachingSlotsRequest): Promise<Models.CoachingSlotsResponse>;
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}
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@@ -1817,12 +1823,12 @@ declare class ConversationsApi {
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getConversationsMessagesCachedmediaCachedMediaItemId(cachedMediaItemId: string): Promise<Models.CachedMediaItem>;
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getConversationsMessagingFacebookApp(): Promise<Models.FacebookAppCredentials>;
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getConversationsMessagingFacebookPermissions(): Promise<Models.FacebookPermissionEntityListing>;
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getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId(integrationId: string): Promise<Models.
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getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId(integrationId: string): Promise<Models.
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getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId(integrationId: string): Promise<Models.
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getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId(integrationId: string): Promise<Models.AppleIdentityResolutionConfig>;
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getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId(integrationId: string): Promise<Models.FacebookIdentityResolutionConfig>;
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getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId(integrationId: string): Promise<Models.InstagramIdentityResolutionConfig>;
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getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId(integrationId: string): Promise<Models.OpenMessagingIdentityResolutionConfig>;
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getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId(integrationId: string): Promise<Models.
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getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId(integrationId: string): Promise<Models.
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getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId(integrationId: string): Promise<Models.TwitterIdentityResolutionConfig>;
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getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId(integrationId: string): Promise<Models.WhatsAppIdentityResolutionConfig>;
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getConversationsMessagingIntegrationTwitterOauthSettings(integrationId: string): Promise<Models.TwitterOAuthSettings>;
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getConversationsMessagingIntegrations(opts?: ConversationsApi.getConversationsMessagingIntegrationsOptions): Promise<Models.MessagingIntegrationEntityListing>;
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getConversationsMessagingIntegrationsApple(opts?: ConversationsApi.getConversationsMessagingIntegrationsAppleOptions): Promise<Models.AppleIntegrationEntityListing>;
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@@ -1866,6 +1872,7 @@ declare class ConversationsApi {
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patchConversationsCallParticipantAttributes(conversationId: string, participantId: string, body: Models.ParticipantAttributes): Promise<Models.ParticipantAttributes>;
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patchConversationsCallParticipantCommunication(conversationId: string, participantId: string, communicationId: string, body: Models.MediaParticipantRequest): Promise<object>;
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patchConversationsCallParticipantConsult(conversationId: string, participantId: string, body: Models.ConsultTransferUpdate): Promise<Models.ConsultTransferResponse>;
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patchConversationsCallParticipantUserUserId(conversationId: string, participantId: string, userId: string, body: Models.MediaParticipantRequest): Promise<void>;
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patchConversationsCallback(conversationId: string, body: Models.Conversation): Promise<Models.Conversation>;
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patchConversationsCallbackParticipant(conversationId: string, participantId: string, body: Models.MediaParticipantRequest): Promise<void>;
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patchConversationsCallbackParticipantAttributes(conversationId: string, participantId: string, body: Models.ParticipantAttributes): Promise<Models.ParticipantAttributes>;
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@@ -2005,12 +2012,12 @@ declare class ConversationsApi {
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putConversationsEmailRecordingstate(conversationId: string, body: Models.SetRecordingState): Promise<string>;
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putConversationsKeyconfiguration(keyconfigurationsId: string, body: Models.ConversationEncryptionConfiguration): Promise<Models.ConversationEncryptionConfiguration>;
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putConversationsMessageRecordingstate(conversationId: string, body: Models.SetRecordingState): Promise<string>;
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putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId(integrationId: string, body: Models.
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putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId(integrationId: string, body: Models.
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putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId(integrationId: string, body: Models.
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putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId(integrationId: string, body: Models.AppleIdentityResolutionConfig): Promise<Models.AppleIdentityResolutionConfig>;
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putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId(integrationId: string, body: Models.FacebookIdentityResolutionConfig): Promise<Models.FacebookIdentityResolutionConfig>;
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putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId(integrationId: string, body: Models.InstagramIdentityResolutionConfig): Promise<Models.InstagramIdentityResolutionConfig>;
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putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId(integrationId: string, body: Models.OpenMessagingIdentityResolutionConfig): Promise<Models.OpenMessagingIdentityResolutionConfig>;
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putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId(integrationId: string, body: Models.
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putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId(integrationId: string, body: Models.
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putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId(integrationId: string, body: Models.TwitterIdentityResolutionConfig): Promise<Models.TwitterIdentityResolutionConfig>;
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putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId(integrationId: string, body: Models.WhatsAppIdentityResolutionConfig): Promise<Models.WhatsAppIdentityResolutionConfig>;
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putConversationsMessagingSettingsDefault(body: Models.MessagingSettingDefaultRequest): Promise<Models.MessagingSetting>;
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putConversationsMessagingSupportedcontentDefault(body: Models.SupportedContentReference): Promise<Models.SupportedContent>;
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putConversationsMessagingThreadingtimeline(body: Models.ConversationThreadingWindow): Promise<Models.ConversationThreadingWindow>;
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@@ -2715,6 +2722,7 @@ declare class GamificationApi {
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getGamificationInsightsDetails(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, primaryPeriodStartWorkday: string): Promise<Models.InsightsDetails>;
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getGamificationInsightsGroupsTrends(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, comparativePeriodEndWorkday: string, primaryPeriodStartWorkday: string, primaryPeriodEndWorkday: string): Promise<Models.InsightsTrend>;
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getGamificationInsightsGroupsTrendsAll(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, comparativePeriodEndWorkday: string, primaryPeriodStartWorkday: string, primaryPeriodEndWorkday: string): Promise<Models.InsightsTrend>;
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getGamificationInsightsManagers(filterType: string, filterId: string, granularity: string, startWorkday: string, opts?: GamificationApi.getGamificationInsightsManagersOptions): Promise<Models.InsightsAgents>;
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getGamificationInsightsMembers(filterType: string, filterId: string, granularity: string, startWorkday: string, opts?: GamificationApi.getGamificationInsightsMembersOptions): Promise<Models.InsightsAgents>;
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getGamificationInsightsRankings(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, primaryPeriodStartWorkday: string, sortKey: string, opts?: GamificationApi.getGamificationInsightsRankingsOptions): Promise<Models.InsightsRankings>;
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getGamificationInsightsTrends(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, comparativePeriodEndWorkday: string, primaryPeriodStartWorkday: string, primaryPeriodEndWorkday: string): Promise<Models.UserInsightsTrend>;
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@@ -2823,6 +2831,10 @@ declare namespace GamificationApi {
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"userIds"?: string;
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"reportsTo"?: string;
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}
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export interface getGamificationInsightsManagersOptions {
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"pageSize"?: number;
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"pageNumber"?: number;
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}
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export interface getGamificationInsightsMembersOptions {
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"reportsTo"?: string;
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}
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@@ -3706,9 +3718,6 @@ declare class KnowledgeApi {
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deleteKnowledgeKnowledgebaseExportJob(knowledgeBaseId: string, exportJobId: string): Promise<void>;
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deleteKnowledgeKnowledgebaseImportJob(knowledgeBaseId: string, importJobId: string): Promise<void>;
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deleteKnowledgeKnowledgebaseLabel(knowledgeBaseId: string, labelId: string): Promise<Models.LabelResponse>;
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deleteKnowledgeKnowledgebaseLanguageCategory(categoryId: string, knowledgeBaseId: string, languageCode: string): Promise<Models.KnowledgeCategory>;
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deleteKnowledgeKnowledgebaseLanguageDocument(documentId: string, knowledgeBaseId: string, languageCode: string): Promise<Models.KnowledgeDocument>;
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deleteKnowledgeKnowledgebaseLanguageDocumentsImport(knowledgeBaseId: string, languageCode: string, importId: string): Promise<void>;
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deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId(knowledgeBaseId: string, sourceId: string): Promise<void>;
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deleteKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId: string, sourceId: string): Promise<void>;
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deleteKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId: string, syncJobId: string): Promise<void>;
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@@ -3733,14 +3742,6 @@ declare class KnowledgeApi {
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getKnowledgeKnowledgebaseImportJob(knowledgeBaseId: string, importJobId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseImportJobOptions): Promise<Models.KnowledgeImportJobResponse>;
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getKnowledgeKnowledgebaseLabel(knowledgeBaseId: string, labelId: string): Promise<Models.LabelResponse>;
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getKnowledgeKnowledgebaseLabels(knowledgeBaseId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseLabelsOptions): Promise<Models.LabelListing>;
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getKnowledgeKnowledgebaseLanguageCategories(knowledgeBaseId: string, languageCode: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseLanguageCategoriesOptions): Promise<Models.CategoryListing>;
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getKnowledgeKnowledgebaseLanguageCategory(categoryId: string, knowledgeBaseId: string, languageCode: string): Promise<Models.KnowledgeExtendedCategory>;
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|
3738
|
-
getKnowledgeKnowledgebaseLanguageDocument(documentId: string, knowledgeBaseId: string, languageCode: string): Promise<Models.KnowledgeDocument>;
|
|
3739
|
-
getKnowledgeKnowledgebaseLanguageDocumentUpload(documentId: string, knowledgeBaseId: string, languageCode: string, uploadId: string): Promise<Models.KnowledgeDocumentContentUpload>;
|
|
3740
|
-
getKnowledgeKnowledgebaseLanguageDocuments(knowledgeBaseId: string, languageCode: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseLanguageDocumentsOptions): Promise<Models.DocumentListing>;
|
|
3741
|
-
getKnowledgeKnowledgebaseLanguageDocumentsImport(knowledgeBaseId: string, languageCode: string, importId: string): Promise<Models.KnowledgeImport>;
|
|
3742
|
-
getKnowledgeKnowledgebaseLanguageTraining(knowledgeBaseId: string, languageCode: string, trainingId: string): Promise<Models.KnowledgeTraining>;
|
|
3743
|
-
getKnowledgeKnowledgebaseLanguageTrainings(knowledgeBaseId: string, languageCode: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseLanguageTrainingsOptions): Promise<Models.TrainingListing>;
|
|
3744
3745
|
getKnowledgeKnowledgebaseOperations(knowledgeBaseId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseOperationsOptions): Promise<Models.OperationListing>;
|
|
3745
3746
|
getKnowledgeKnowledgebaseOperationsUsersQuery(knowledgeBaseId: string): Promise<Models.OperationCreatorUserResponse>;
|
|
3746
3747
|
getKnowledgeKnowledgebaseParseJob(knowledgeBaseId: string, parseJobId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseParseJobOptions): Promise<Models.KnowledgeParseJobResponse>;
|
|
@@ -3762,10 +3763,6 @@ declare class KnowledgeApi {
|
|
|
3762
3763
|
patchKnowledgeKnowledgebaseDocumentsSearchSearchId(knowledgeBaseId: string, searchId: string, opts?: KnowledgeApi.patchKnowledgeKnowledgebaseDocumentsSearchSearchIdOptions): Promise<void>;
|
|
3763
3764
|
patchKnowledgeKnowledgebaseImportJob(knowledgeBaseId: string, importJobId: string, body: Models.ImportStatusRequest): Promise<Models.KnowledgeImportJobResponse>;
|
|
3764
3765
|
patchKnowledgeKnowledgebaseLabel(knowledgeBaseId: string, labelId: string, body: Models.LabelUpdateRequest): Promise<Models.LabelResponse>;
|
|
3765
|
-
patchKnowledgeKnowledgebaseLanguageCategory(categoryId: string, knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeCategoryRequest): Promise<Models.KnowledgeExtendedCategory>;
|
|
3766
|
-
patchKnowledgeKnowledgebaseLanguageDocument(documentId: string, knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeDocumentRequest): Promise<Models.KnowledgeDocument>;
|
|
3767
|
-
patchKnowledgeKnowledgebaseLanguageDocuments(knowledgeBaseId: string, languageCode: string, body: Array<Models.KnowledgeDocumentBulkRequest>): Promise<Models.DocumentListing>;
|
|
3768
|
-
patchKnowledgeKnowledgebaseLanguageDocumentsImport(knowledgeBaseId: string, languageCode: string, importId: string, body: Models.ImportStatusRequest): Promise<Models.KnowledgeImport>;
|
|
3769
3766
|
patchKnowledgeKnowledgebaseParseJob(knowledgeBaseId: string, parseJobId: string, body: Models.KnowledgeParseJobRequestPatch): Promise<void>;
|
|
3770
3767
|
patchKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId: string, syncJobId: string, body: Models.SyncStatusRequest): Promise<Models.KnowledgeSyncJobResponse>;
|
|
3771
3768
|
patchKnowledgeKnowledgebaseUnansweredGroupPhrasegroup(knowledgeBaseId: string, groupId: string, phraseGroupId: string, body: Models.UnansweredPhraseGroupPatchRequestBody): Promise<Models.UnansweredPhraseGroupUpdateResponse>;
|
|
@@ -3797,15 +3794,8 @@ declare class KnowledgeApi {
|
|
|
3797
3794
|
postKnowledgeKnowledgebaseExportJobs(knowledgeBaseId: string, body: Models.KnowledgeExportJobRequest): Promise<Models.KnowledgeExportJobResponse>;
|
|
3798
3795
|
postKnowledgeKnowledgebaseImportJobs(knowledgeBaseId: string, body: Models.KnowledgeImportJobRequest): Promise<Models.KnowledgeImportJobResponse>;
|
|
3799
3796
|
postKnowledgeKnowledgebaseLabels(knowledgeBaseId: string, body: Models.LabelCreateRequest): Promise<Models.LabelResponse>;
|
|
3800
|
-
postKnowledgeKnowledgebaseLanguageCategories(knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeCategoryRequest): Promise<Models.KnowledgeExtendedCategory>;
|
|
3801
|
-
postKnowledgeKnowledgebaseLanguageDocumentUploads(documentId: string, knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeDocumentContentUpload): Promise<Models.KnowledgeDocumentContentUpload>;
|
|
3802
|
-
postKnowledgeKnowledgebaseLanguageDocuments(knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeDocumentRequest): Promise<Models.KnowledgeDocument>;
|
|
3803
|
-
postKnowledgeKnowledgebaseLanguageDocumentsImports(knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeImport): Promise<Models.KnowledgeImport>;
|
|
3804
|
-
postKnowledgeKnowledgebaseLanguageTrainingPromote(knowledgeBaseId: string, languageCode: string, trainingId: string): Promise<Models.KnowledgeTraining>;
|
|
3805
|
-
postKnowledgeKnowledgebaseLanguageTrainings(knowledgeBaseId: string, languageCode: string): Promise<Models.KnowledgeTraining>;
|
|
3806
3797
|
postKnowledgeKnowledgebaseParseJobImport(knowledgeBaseId: string, parseJobId: string, body: Models.KnowledgeParseJobRequestImport): Promise<void>;
|
|
3807
3798
|
postKnowledgeKnowledgebaseParseJobs(knowledgeBaseId: string, body: Models.KnowledgeParseJobRequest): Promise<Models.KnowledgeParseJobResponse>;
|
|
3808
|
-
postKnowledgeKnowledgebaseSearch(knowledgeBaseId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseSearchOptions): Promise<Models.KnowledgeSearchResponse>;
|
|
3809
3799
|
postKnowledgeKnowledgebaseSourcesSalesforce(knowledgeBaseId: string, body: Models.SalesforceSourceRequest): Promise<Models.KnowledgeSyncJobResponse>;
|
|
3810
3800
|
postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync(knowledgeBaseId: string, sourceId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSyncOptions): Promise<Models.SourceSyncResponse>;
|
|
3811
3801
|
postKnowledgeKnowledgebaseSourcesServicenow(knowledgeBaseId: string, body: Models.ServiceNowSourceRequest): Promise<Models.KnowledgeSyncJobResponse>;
|
|
@@ -3912,31 +3902,6 @@ declare namespace KnowledgeApi {
|
|
|
3912
3902
|
"name"?: string;
|
|
3913
3903
|
"includeDocumentCount"?: boolean;
|
|
3914
3904
|
}
|
|
3915
|
-
export interface getKnowledgeKnowledgebaseLanguageCategoriesOptions {
|
|
3916
|
-
"before"?: string;
|
|
3917
|
-
"after"?: string;
|
|
3918
|
-
"limit"?: string;
|
|
3919
|
-
"pageSize"?: string;
|
|
3920
|
-
"name"?: string;
|
|
3921
|
-
}
|
|
3922
|
-
export interface getKnowledgeKnowledgebaseLanguageDocumentsOptions {
|
|
3923
|
-
"before"?: string;
|
|
3924
|
-
"after"?: string;
|
|
3925
|
-
"limit"?: string;
|
|
3926
|
-
"pageSize"?: string;
|
|
3927
|
-
"categories"?: string;
|
|
3928
|
-
"title"?: string;
|
|
3929
|
-
"sortBy"?: string;
|
|
3930
|
-
"sortOrder"?: string;
|
|
3931
|
-
"documentIds"?: Array<string>;
|
|
3932
|
-
}
|
|
3933
|
-
export interface getKnowledgeKnowledgebaseLanguageTrainingsOptions {
|
|
3934
|
-
"before"?: string;
|
|
3935
|
-
"after"?: string;
|
|
3936
|
-
"limit"?: string;
|
|
3937
|
-
"pageSize"?: string;
|
|
3938
|
-
"knowledgeDocumentsState"?: string;
|
|
3939
|
-
}
|
|
3940
3905
|
export interface getKnowledgeKnowledgebaseOperationsOptions {
|
|
3941
3906
|
"before"?: string;
|
|
3942
3907
|
"after"?: string;
|
|
@@ -4038,9 +4003,6 @@ declare namespace KnowledgeApi {
|
|
|
4038
4003
|
export interface postKnowledgeKnowledgebaseDocumentsSearchSuggestionsOptions {
|
|
4039
4004
|
"body"?: Models.KnowledgeDocumentSuggestionRequest;
|
|
4040
4005
|
}
|
|
4041
|
-
export interface postKnowledgeKnowledgebaseSearchOptions {
|
|
4042
|
-
"body"?: Models.KnowledgeSearchRequest;
|
|
4043
|
-
}
|
|
4044
4006
|
export interface postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSyncOptions {
|
|
4045
4007
|
"body"?: object;
|
|
4046
4008
|
}
|
|
@@ -4201,6 +4163,7 @@ declare class LearningApi {
|
|
|
4201
4163
|
getLearningModules(opts?: LearningApi.getLearningModulesOptions): Promise<Models.LearningModulesDomainEntityListing>;
|
|
4202
4164
|
getLearningModulesAssignments(userIds: Array<string>, opts?: LearningApi.getLearningModulesAssignmentsOptions): Promise<Models.AssignedLearningModuleDomainEntityListing>;
|
|
4203
4165
|
getLearningModulesCoverartCoverArtId(coverArtId: string): Promise<Models.LearningModuleCoverArtResponse>;
|
|
4166
|
+
getLearningScheduleslotsJob(jobId: string): Promise<Models.LearningScheduleSlotsJobResponse>;
|
|
4204
4167
|
getLearningScormScormId(scormId: string): Promise<Models.LearningScormResponse>;
|
|
4205
4168
|
patchLearningAssignment(assignmentId: string, opts?: LearningApi.patchLearningAssignmentOptions): Promise<Models.LearningAssignment>;
|
|
4206
4169
|
patchLearningAssignmentReschedule(assignmentId: string, opts?: LearningApi.patchLearningAssignmentRescheduleOptions): Promise<Models.LearningAssignment>;
|
|
@@ -4217,6 +4180,7 @@ declare class LearningApi {
|
|
|
4217
4180
|
postLearningModulePublish(moduleId: string, opts?: LearningApi.postLearningModulePublishOptions): Promise<Models.LearningModulePublishResponse>;
|
|
4218
4181
|
postLearningModules(body: Models.LearningModuleRequest): Promise<Models.LearningModule>;
|
|
4219
4182
|
postLearningRulesQuery(pageSize: number, pageNumber: number, body: Models.LearningAssignmentUserQuery): Promise<Models.LearningAssignmentUserListing>;
|
|
4183
|
+
postLearningScheduleslotsJobs(body: Models.LearningScheduleSlotsJobRequest): Promise<Models.LearningScheduleSlotsJobResponse>;
|
|
4220
4184
|
postLearningScheduleslotsQuery(body: Models.LearningScheduleSlotsQueryRequest): Promise<Models.LearningScheduleSlotsQueryResponse>;
|
|
4221
4185
|
postLearningScorm(opts?: LearningApi.postLearningScormOptions): Promise<Models.LearningScormUploadResponse>;
|
|
4222
4186
|
putLearningModule(moduleId: string, body: Models.LearningModuleRequest): Promise<Models.LearningModule>;
|
|
@@ -4845,6 +4809,7 @@ declare class OutboundApi {
|
|
|
4845
4809
|
postOutboundCampaignStop(campaignId: string): Promise<void>;
|
|
4846
4810
|
postOutboundCampaignrules(body: Models.CampaignRule): Promise<Models.CampaignRule>;
|
|
4847
4811
|
postOutboundCampaigns(body: Models.Campaign, opts?: OutboundApi.postOutboundCampaignsOptions): Promise<Models.Campaign>;
|
|
4812
|
+
postOutboundCampaignsPerformanceQuery(body: Array<string>): Promise<Models.CampaignPerformanceDataListing>;
|
|
4848
4813
|
postOutboundCampaignsProgress(body: Array<string>): Promise<Array<Models.CampaignProgress>>;
|
|
4849
4814
|
postOutboundContactlistClear(contactListId: string): Promise<void>;
|
|
4850
4815
|
postOutboundContactlistContacts(contactListId: string, body: Array<Models.WritableDialerContact>, opts?: OutboundApi.postOutboundContactlistContactsOptions): Promise<Array<Models.DialerContact>>;
|
|
@@ -5333,12 +5298,8 @@ declare class QualityApi {
|
|
|
5333
5298
|
getQualityPublishedforms(opts?: QualityApi.getQualityPublishedformsOptions): Promise<Models.EvaluationFormResponseEntityListing>;
|
|
5334
5299
|
getQualityPublishedformsEvaluation(formId: string): Promise<Models.EvaluationFormResponse>;
|
|
5335
5300
|
getQualityPublishedformsEvaluations(opts?: QualityApi.getQualityPublishedformsEvaluationsOptions): Promise<Models.EvaluationFormResponseEntityListing>;
|
|
5336
|
-
getQualityPublishedformsEvaluationsDivisionview(evaluationFormId: string): Promise<Models.EvaluationFormDivisionView>;
|
|
5337
|
-
getQualityPublishedformsEvaluationsDivisionviews(opts?: QualityApi.getQualityPublishedformsEvaluationsDivisionviewsOptions): Promise<Models.EvaluationFormDivisionViewListing>;
|
|
5338
5301
|
getQualityPublishedformsSurvey(formId: string): Promise<Models.SurveyForm>;
|
|
5339
5302
|
getQualityPublishedformsSurveys(opts?: QualityApi.getQualityPublishedformsSurveysOptions): Promise<Models.SurveyFormEntityListing>;
|
|
5340
|
-
getQualityPublishedformsSurveysDivisionview(surveyFormId: string): Promise<Models.SurveyFormDivisionView>;
|
|
5341
|
-
getQualityPublishedformsSurveysDivisionviews(opts?: QualityApi.getQualityPublishedformsSurveysDivisionviewsOptions): Promise<Models.SurveyFormDivisionViewListing>;
|
|
5342
5303
|
getQualitySurvey(surveyId: string): Promise<Models.Survey>;
|
|
5343
5304
|
getQualitySurveysScorable(customerSurveyUrl: string): Promise<Models.ScorableSurvey>;
|
|
5344
5305
|
patchQualityFormsSurvey(formId: string, body: Models.SurveyForm): Promise<Models.SurveyForm>;
|
|
@@ -5511,22 +5472,12 @@ declare namespace QualityApi {
|
|
|
5511
5472
|
"name"?: string;
|
|
5512
5473
|
"onlyLatestPerContext"?: boolean;
|
|
5513
5474
|
}
|
|
5514
|
-
export interface getQualityPublishedformsEvaluationsDivisionviewsOptions {
|
|
5515
|
-
"pageSize"?: number;
|
|
5516
|
-
"pageNumber"?: number;
|
|
5517
|
-
"name"?: string;
|
|
5518
|
-
}
|
|
5519
5475
|
export interface getQualityPublishedformsSurveysOptions {
|
|
5520
5476
|
"pageSize"?: number;
|
|
5521
5477
|
"pageNumber"?: number;
|
|
5522
5478
|
"name"?: string;
|
|
5523
5479
|
"onlyLatestEnabledPerContext"?: boolean;
|
|
5524
5480
|
}
|
|
5525
|
-
export interface getQualityPublishedformsSurveysDivisionviewsOptions {
|
|
5526
|
-
"pageSize"?: number;
|
|
5527
|
-
"pageNumber"?: number;
|
|
5528
|
-
"name"?: string;
|
|
5529
|
-
}
|
|
5530
5481
|
export interface postQualityCalibrationsOptions {
|
|
5531
5482
|
"expand"?: string;
|
|
5532
5483
|
}
|
|
@@ -5783,9 +5734,12 @@ declare class RoutingApi {
|
|
|
5783
5734
|
getRoutingAvailablemediatypes(): Promise<Models.AvailableMediaTypeEntityListing>;
|
|
5784
5735
|
getRoutingDirectroutingbackupSettingsMe(): Promise<Models.AgentDirectRoutingBackupSettings>;
|
|
5785
5736
|
getRoutingEmailDomain(domainId: string, opts?: RoutingApi.getRoutingEmailDomainOptions): Promise<Models.InboundDomain>;
|
|
5737
|
+
getRoutingEmailDomainDkim(domainId: string): Promise<Models.VerificationResult>;
|
|
5738
|
+
getRoutingEmailDomainMailfrom(domainId: string): Promise<Models.MailFromResult>;
|
|
5786
5739
|
getRoutingEmailDomainRoute(domainName: string, routeId: string, opts?: RoutingApi.getRoutingEmailDomainRouteOptions): Promise<Models.InboundRoute>;
|
|
5787
|
-
getRoutingEmailDomainRouteIdentityresolution(domainName: string, routeId: string): Promise<Models.
|
|
5740
|
+
getRoutingEmailDomainRouteIdentityresolution(domainName: string, routeId: string): Promise<Models.RouteIdentityResolutionConfig>;
|
|
5788
5741
|
getRoutingEmailDomainRoutes(domainName: string, opts?: RoutingApi.getRoutingEmailDomainRoutesOptions): Promise<Models.InboundRouteEntityListing>;
|
|
5742
|
+
getRoutingEmailDomainVerification(domainId: string): Promise<Models.VerificationResult>;
|
|
5789
5743
|
getRoutingEmailDomains(opts?: RoutingApi.getRoutingEmailDomainsOptions): Promise<Models.InboundDomainEntityListing>;
|
|
5790
5744
|
getRoutingEmailOutboundDomain(domainId: string, opts?: RoutingApi.getRoutingEmailOutboundDomainOptions): Promise<Models.OutboundDomain>;
|
|
5791
5745
|
getRoutingEmailOutboundDomainActivation(domainId: string): Promise<Models.EmailOutboundDomainResult>;
|
|
@@ -5826,7 +5780,7 @@ declare class RoutingApi {
|
|
|
5826
5780
|
getRoutingSmsAddress(addressId: string): Promise<Models.SmsAddress>;
|
|
5827
5781
|
getRoutingSmsAddresses(opts?: RoutingApi.getRoutingSmsAddressesOptions): Promise<Models.SmsAddressEntityListing>;
|
|
5828
5782
|
getRoutingSmsAvailablephonenumbers(countryCode: string, phoneNumberType: string, opts?: RoutingApi.getRoutingSmsAvailablephonenumbersOptions): Promise<Models.SMSAvailablePhoneNumberEntityListing>;
|
|
5829
|
-
getRoutingSmsIdentityresolutionPhonenumber(addressId: string): Promise<Models.
|
|
5783
|
+
getRoutingSmsIdentityresolutionPhonenumber(addressId: string): Promise<Models.SmsIdentityResolutionConfig>;
|
|
5830
5784
|
getRoutingSmsPhonenumber(phoneNumberId: string, opts?: RoutingApi.getRoutingSmsPhonenumberOptions): Promise<Models.SmsPhoneNumber>;
|
|
5831
5785
|
getRoutingSmsPhonenumbers(opts?: RoutingApi.getRoutingSmsPhonenumbersOptions): Promise<Models.SmsPhoneNumberEntityListing>;
|
|
5832
5786
|
getRoutingUserDirectroutingbackupSettings(userId: string): Promise<Models.AgentDirectRoutingBackupSettings>;
|
|
@@ -5867,8 +5821,11 @@ declare class RoutingApi {
|
|
|
5867
5821
|
postAnalyticsRoutingActivityQuery(body: Models.RoutingActivityQuery, opts?: RoutingApi.postAnalyticsRoutingActivityQueryOptions): Promise<Models.RoutingActivityResponse>;
|
|
5868
5822
|
postRoutingAssessments(opts?: RoutingApi.postRoutingAssessmentsOptions): Promise<Models.BenefitAssessment>;
|
|
5869
5823
|
postRoutingAssessmentsJobs(opts?: RoutingApi.postRoutingAssessmentsJobsOptions): Promise<Models.BenefitAssessmentJob>;
|
|
5824
|
+
postRoutingEmailDomainDkim(domainId: string): Promise<Models.VerificationResult>;
|
|
5825
|
+
postRoutingEmailDomainMailfrom(domainId: string, body: Models.MailFromResult): Promise<Models.MailFromResult>;
|
|
5870
5826
|
postRoutingEmailDomainRoutes(domainName: string, body: Models.InboundRoute): Promise<Models.InboundRoute>;
|
|
5871
5827
|
postRoutingEmailDomainTestconnection(domainId: string, opts?: RoutingApi.postRoutingEmailDomainTestconnectionOptions): Promise<Models.TestMessage>;
|
|
5828
|
+
postRoutingEmailDomainVerification(domainId: string): Promise<Models.VerificationResult>;
|
|
5872
5829
|
postRoutingEmailDomains(body: Models.InboundDomainCreateRequest): Promise<Models.InboundDomain>;
|
|
5873
5830
|
postRoutingEmailOutboundDomains(body: Models.OutboundDomainCreateRequest): Promise<Models.EmailOutboundDomainResult>;
|
|
5874
5831
|
postRoutingEmailOutboundDomainsSimulated(body: Models.OutboundDomainCreateRequest): Promise<Models.EmailOutboundDomainResult>;
|
|
@@ -5892,14 +5849,14 @@ declare class RoutingApi {
|
|
|
5892
5849
|
postUserRoutingskills(userId: string, body: Models.UserRoutingSkillPost): Promise<Models.UserRoutingSkill>;
|
|
5893
5850
|
putRoutingDirectroutingbackupSettingsMe(body: Models.AgentDirectRoutingBackupSettings): Promise<Models.AgentDirectRoutingBackupSettings>;
|
|
5894
5851
|
putRoutingEmailDomainRoute(domainName: string, routeId: string, body: Models.InboundRoute): Promise<Models.InboundRoute>;
|
|
5895
|
-
putRoutingEmailDomainRouteIdentityresolution(domainName: string, routeId: string, body: Models.
|
|
5852
|
+
putRoutingEmailDomainRouteIdentityresolution(domainName: string, routeId: string, body: Models.RouteIdentityResolutionConfig): Promise<Models.RouteIdentityResolutionConfig>;
|
|
5896
5853
|
putRoutingEmailOutboundDomainActivation(domainId: string): Promise<Models.EmailOutboundDomainResult>;
|
|
5897
5854
|
putRoutingMessageRecipient(recipientId: string, body: Models.RecipientRequest): Promise<Models.Recipient>;
|
|
5898
5855
|
putRoutingQueue(queueId: string, body: Models.QueueRequest): Promise<Models.Queue>;
|
|
5899
5856
|
putRoutingQueueIdentityresolution(queueId: string, body: Models.IdentityResolutionQueueConfig): Promise<Models.IdentityResolutionQueueConfig>;
|
|
5900
5857
|
putRoutingSettings(body: Models.RoutingSettings): Promise<Models.RoutingSettings>;
|
|
5901
5858
|
putRoutingSettingsTranscription(body: Models.TranscriptionSettings): Promise<Models.TranscriptionSettings>;
|
|
5902
|
-
putRoutingSmsIdentityresolutionPhonenumber(addressId: string, body: Models.
|
|
5859
|
+
putRoutingSmsIdentityresolutionPhonenumber(addressId: string, body: Models.SmsIdentityResolutionConfig): Promise<Models.SmsIdentityResolutionConfig>;
|
|
5903
5860
|
putRoutingUserDirectroutingbackupSettings(userId: string, body: Models.AgentDirectRoutingBackupSettings): Promise<Models.AgentDirectRoutingBackupSettings>;
|
|
5904
5861
|
putRoutingUserUtilization(userId: string, body: Models.UtilizationRequest): Promise<Models.AgentMaxUtilizationResponse>;
|
|
5905
5862
|
putRoutingUtilization(body: Models.UtilizationRequest): Promise<Models.UtilizationResponse>;
|
|
@@ -6447,7 +6404,6 @@ declare class SearchApi {
|
|
|
6447
6404
|
postDocumentationGknSearch(body: Models.GKNDocumentationSearchRequest): Promise<Models.GKNDocumentationSearchResponse>;
|
|
6448
6405
|
postDocumentationSearch(body: Models.DocumentationSearchRequest): Promise<Models.DocumentationSearchResponse>;
|
|
6449
6406
|
postGroupsSearch(body: Models.GroupSearchRequest): Promise<Models.GroupsSearchResponse>;
|
|
6450
|
-
postKnowledgeKnowledgebaseSearch(knowledgeBaseId: string, opts?: SearchApi.postKnowledgeKnowledgebaseSearchOptions): Promise<Models.KnowledgeSearchResponse>;
|
|
6451
6407
|
postLocationsSearch(body: Models.LocationSearchRequest): Promise<Models.LocationsSearchResponse>;
|
|
6452
6408
|
postSearch(body: Models.SearchRequest, opts?: SearchApi.postSearchOptions): Promise<Models.JsonNodeSearchResponse>;
|
|
6453
6409
|
postSearchSuggest(body: Models.SuggestSearchRequest, opts?: SearchApi.postSearchSuggestOptions): Promise<Models.JsonNodeSearchResponse>;
|
|
@@ -6486,9 +6442,6 @@ declare namespace SearchApi {
|
|
|
6486
6442
|
export interface getVoicemailSearchOptions {
|
|
6487
6443
|
"expand"?: Array<string>;
|
|
6488
6444
|
}
|
|
6489
|
-
export interface postKnowledgeKnowledgebaseSearchOptions {
|
|
6490
|
-
"body"?: Models.KnowledgeSearchRequest;
|
|
6491
|
-
}
|
|
6492
6445
|
export interface postSearchOptions {
|
|
6493
6446
|
"profile"?: boolean;
|
|
6494
6447
|
}
|
|
@@ -6540,7 +6493,7 @@ declare class SocialMediaApi {
|
|
|
6540
6493
|
getSocialmediaAnalyticsAggregatesJobResults(jobId: string, opts?: SocialMediaApi.getSocialmediaAnalyticsAggregatesJobResultsOptions): Promise<Models.SocialMediaAsyncAggregateQueryResponse>;
|
|
6541
6494
|
getSocialmediaAnalyticsMessagesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
|
|
6542
6495
|
getSocialmediaAnalyticsMessagesJobResults(jobId: string, opts?: SocialMediaApi.getSocialmediaAnalyticsMessagesJobResultsOptions): Promise<Models.SocialMediaAsyncDetailQueryResponse>;
|
|
6543
|
-
getSocialmediaEscalationrule(escalationRuleId: string): Promise<Models.EscalationRuleResponse>;
|
|
6496
|
+
getSocialmediaEscalationrule(escalationRuleId: string, opts?: SocialMediaApi.getSocialmediaEscalationruleOptions): Promise<Models.EscalationRuleResponse>;
|
|
6544
6497
|
getSocialmediaEscalationrules(divisionId: string, opts?: SocialMediaApi.getSocialmediaEscalationrulesOptions): Promise<Models.SocialEscalationResponseEntityListing>;
|
|
6545
6498
|
getSocialmediaTopic(topicId: string, opts?: SocialMediaApi.getSocialmediaTopicOptions): Promise<Models.SocialTopicResponse>;
|
|
6546
6499
|
getSocialmediaTopicDataingestionrules(topicId: string, opts?: SocialMediaApi.getSocialmediaTopicDataingestionrulesOptions): Promise<Models.DataIngestionRuleResponseEntityListing>;
|
|
@@ -6603,6 +6556,9 @@ declare namespace SocialMediaApi {
|
|
|
6603
6556
|
export interface getSocialmediaAnalyticsMessagesJobResultsOptions {
|
|
6604
6557
|
"cursor"?: string;
|
|
6605
6558
|
}
|
|
6559
|
+
export interface getSocialmediaEscalationruleOptions {
|
|
6560
|
+
"expand"?: string;
|
|
6561
|
+
}
|
|
6606
6562
|
export interface getSocialmediaEscalationrulesOptions {
|
|
6607
6563
|
"pageNumber"?: number;
|
|
6608
6564
|
"pageSize"?: number;
|
|
@@ -8363,6 +8319,7 @@ declare namespace WorkforceManagementApi {
|
|
|
8363
8319
|
}
|
|
8364
8320
|
export interface getWorkforcemanagementBusinessunitWeekShorttermforecastStaffingrequirementOptions {
|
|
8365
8321
|
"weekNumbers"?: Array<string>;
|
|
8322
|
+
"expand"?: Array<string>;
|
|
8366
8323
|
}
|
|
8367
8324
|
export interface getWorkforcemanagementBusinessunitsOptions {
|
|
8368
8325
|
"feature"?: string;
|
|
@@ -8693,6 +8650,11 @@ declare namespace Models {
|
|
|
8693
8650
|
"alternateTimeDimension"?: string;
|
|
8694
8651
|
}
|
|
8695
8652
|
|
|
8653
|
+
export interface ActionAggregationSort {
|
|
8654
|
+
"name": string;
|
|
8655
|
+
"function": string;
|
|
8656
|
+
}
|
|
8657
|
+
|
|
8696
8658
|
export interface ActionAggregationView {
|
|
8697
8659
|
"target": string;
|
|
8698
8660
|
"name": string;
|
|
@@ -9504,9 +9466,15 @@ declare namespace Models {
|
|
|
9504
9466
|
"views"?: Array<Models.AgentCopilotAggregationView>;
|
|
9505
9467
|
"alternateTimeDimension"?: string;
|
|
9506
9468
|
"queryType"?: string;
|
|
9469
|
+
"sortMetric"?: Models.AgentCopilotAggregationSort;
|
|
9507
9470
|
"limit"?: number;
|
|
9508
9471
|
}
|
|
9509
9472
|
|
|
9473
|
+
export interface AgentCopilotAggregationSort {
|
|
9474
|
+
"name": string;
|
|
9475
|
+
"function": string;
|
|
9476
|
+
}
|
|
9477
|
+
|
|
9510
9478
|
export interface AgentCopilotAggregationView {
|
|
9511
9479
|
"target": string;
|
|
9512
9480
|
"name": string;
|
|
@@ -9530,6 +9498,7 @@ declare namespace Models {
|
|
|
9530
9498
|
"views"?: Array<Models.AgentCopilotAggregationView>;
|
|
9531
9499
|
"alternateTimeDimension"?: string;
|
|
9532
9500
|
"queryType"?: string;
|
|
9501
|
+
"sortMetric"?: Models.AgentCopilotAggregationSort;
|
|
9533
9502
|
"limit"?: number;
|
|
9534
9503
|
"pageSize"?: number;
|
|
9535
9504
|
}
|
|
@@ -9563,6 +9532,8 @@ declare namespace Models {
|
|
|
9563
9532
|
"name"?: string;
|
|
9564
9533
|
"inboundPrompt"?: Models.Prompt;
|
|
9565
9534
|
"outboundPrompt"?: Models.Prompt;
|
|
9535
|
+
"inboundPromptDefaultLanguage"?: string;
|
|
9536
|
+
"outboundPromptDefaultLanguage"?: string;
|
|
9566
9537
|
"selfUri"?: string;
|
|
9567
9538
|
}
|
|
9568
9539
|
|
|
@@ -9769,6 +9740,7 @@ declare namespace Models {
|
|
|
9769
9740
|
export interface AgentVideoSettings {
|
|
9770
9741
|
"allowCamera"?: boolean;
|
|
9771
9742
|
"allowScreenShare"?: boolean;
|
|
9743
|
+
"allowMicrophone"?: boolean;
|
|
9772
9744
|
"background"?: string;
|
|
9773
9745
|
"backgroundImage"?: Models.BackgroundImageSettings;
|
|
9774
9746
|
}
|
|
@@ -10686,6 +10658,10 @@ declare namespace Models {
|
|
|
10686
10658
|
}
|
|
10687
10659
|
|
|
10688
10660
|
export interface AppleAuthentication {
|
|
10661
|
+
"oauthClientId"?: string;
|
|
10662
|
+
"oauthClientSecret"?: string;
|
|
10663
|
+
"oauthTokenUrl"?: string;
|
|
10664
|
+
"oauthScope"?: string;
|
|
10689
10665
|
}
|
|
10690
10666
|
|
|
10691
10667
|
export interface AppleIMessageApp {
|
|
@@ -10694,6 +10670,13 @@ declare namespace Models {
|
|
|
10694
10670
|
"bundleId": string;
|
|
10695
10671
|
}
|
|
10696
10672
|
|
|
10673
|
+
export interface AppleIdentityResolutionConfig {
|
|
10674
|
+
"id"?: string;
|
|
10675
|
+
"division"?: Models.WritableStarrableDivision;
|
|
10676
|
+
"resolveIdentities": boolean;
|
|
10677
|
+
"selfUri"?: string;
|
|
10678
|
+
}
|
|
10679
|
+
|
|
10697
10680
|
export interface AppleIntegration {
|
|
10698
10681
|
"id": string;
|
|
10699
10682
|
"name": string;
|
|
@@ -10710,7 +10693,10 @@ declare namespace Models {
|
|
|
10710
10693
|
"modifiedBy"?: Models.DomainEntityRef;
|
|
10711
10694
|
"createStatus"?: string;
|
|
10712
10695
|
"createError"?: Models.ErrorBody;
|
|
10713
|
-
"
|
|
10696
|
+
"appleIMessageApp"?: Models.AppleIMessageApp;
|
|
10697
|
+
"appleAuthentication"?: Models.AppleAuthentication;
|
|
10698
|
+
"applePay"?: Models.ApplePay;
|
|
10699
|
+
"identityResolution"?: Models.AppleIdentityResolutionConfig;
|
|
10714
10700
|
"selfUri"?: string;
|
|
10715
10701
|
}
|
|
10716
10702
|
|
|
@@ -10735,6 +10721,9 @@ declare namespace Models {
|
|
|
10735
10721
|
"messagesForBusinessId": string;
|
|
10736
10722
|
"businessName"?: string;
|
|
10737
10723
|
"logoUrl"?: string;
|
|
10724
|
+
"appleIMessageApp"?: Models.AppleIMessageApp;
|
|
10725
|
+
"appleAuthentication"?: Models.AppleAuthentication;
|
|
10726
|
+
"applePay"?: Models.ApplePay;
|
|
10738
10727
|
"selfUri"?: string;
|
|
10739
10728
|
}
|
|
10740
10729
|
|
|
@@ -10745,6 +10734,9 @@ declare namespace Models {
|
|
|
10745
10734
|
"messagingSetting"?: Models.MessagingSettingRequestReference;
|
|
10746
10735
|
"businessName"?: string;
|
|
10747
10736
|
"logoUrl"?: string;
|
|
10737
|
+
"appleIMessageApp"?: Models.AppleIMessageApp;
|
|
10738
|
+
"appleAuthentication"?: Models.AppleAuthentication;
|
|
10739
|
+
"applePay"?: Models.ApplePay;
|
|
10748
10740
|
"selfUri"?: string;
|
|
10749
10741
|
}
|
|
10750
10742
|
|
|
@@ -11024,14 +11016,6 @@ declare namespace Models {
|
|
|
11024
11016
|
"variations"?: Array<Models.AddressableEntityRef>;
|
|
11025
11017
|
}
|
|
11026
11018
|
|
|
11027
|
-
export interface ArticleContent {
|
|
11028
|
-
"body"?: Models.ArticleContentBody;
|
|
11029
|
-
}
|
|
11030
|
-
|
|
11031
|
-
export interface ArticleContentBody {
|
|
11032
|
-
"locationUrl"?: string;
|
|
11033
|
-
}
|
|
11034
|
-
|
|
11035
11019
|
export interface ArticlesFilter {
|
|
11036
11020
|
"labels"?: Models.LabelsFilter;
|
|
11037
11021
|
"categories"?: Models.CategoriesFilter;
|
|
@@ -11943,10 +11927,10 @@ declare namespace Models {
|
|
|
11943
11927
|
"id"?: string;
|
|
11944
11928
|
"product"?: Models.BillingProduct;
|
|
11945
11929
|
"organizations"?: Array<Models.NamedEntity>;
|
|
11946
|
-
"
|
|
11947
|
-
"
|
|
11948
|
-
"
|
|
11949
|
-
"
|
|
11930
|
+
"prepaidQuantity"?: number;
|
|
11931
|
+
"fairuseQuantity"?: number;
|
|
11932
|
+
"actualQuantity"?: number;
|
|
11933
|
+
"overageQuantity"?: number;
|
|
11950
11934
|
"overageRate"?: number;
|
|
11951
11935
|
"overageCharge"?: number;
|
|
11952
11936
|
"overageCurrency"?: string;
|
|
@@ -11957,7 +11941,7 @@ declare namespace Models {
|
|
|
11957
11941
|
"externalNumber"?: string;
|
|
11958
11942
|
"status"?: string;
|
|
11959
11943
|
"commercialModel"?: string;
|
|
11960
|
-
"
|
|
11944
|
+
"purchaseOrderNumbers"?: Array<string>;
|
|
11961
11945
|
"billToCustomer"?: Models.Customer;
|
|
11962
11946
|
"soldToCustomer"?: Models.Customer;
|
|
11963
11947
|
"endCustomer"?: Models.Customer;
|
|
@@ -12164,6 +12148,11 @@ declare namespace Models {
|
|
|
12164
12148
|
"alternateTimeDimension"?: string;
|
|
12165
12149
|
}
|
|
12166
12150
|
|
|
12151
|
+
export interface BotAggregationSort {
|
|
12152
|
+
"name": string;
|
|
12153
|
+
"function": string;
|
|
12154
|
+
}
|
|
12155
|
+
|
|
12167
12156
|
export interface BotAggregationView {
|
|
12168
12157
|
"target": string;
|
|
12169
12158
|
"name": string;
|
|
@@ -12570,6 +12559,8 @@ declare namespace Models {
|
|
|
12570
12559
|
"activityCodeIds"?: Array<string>;
|
|
12571
12560
|
"autoApprovalRule"?: string;
|
|
12572
12561
|
"daysBeforeStartToExpireFromWaitlist"?: number;
|
|
12562
|
+
"autoPublishApprovedTimeOffRequests"?: boolean;
|
|
12563
|
+
"restrictedActivityCodeIds"?: Array<string>;
|
|
12573
12564
|
"hrisTimeOffType"?: Models.HrisTimeOffType;
|
|
12574
12565
|
"enabled"?: boolean;
|
|
12575
12566
|
"countAgainstTimeOffLimits"?: boolean;
|
|
@@ -13034,6 +13025,8 @@ declare namespace Models {
|
|
|
13034
13025
|
"timeOffLimits"?: Array<Models.BuTimeOffLimitReference>;
|
|
13035
13026
|
"autoApprovalRule": string;
|
|
13036
13027
|
"daysBeforeStartToExpireFromWaitlist": number;
|
|
13028
|
+
"autoPublishApprovedTimeOffRequests"?: boolean;
|
|
13029
|
+
"restrictedActivityCodes"?: Models.ActivityCodesReference;
|
|
13037
13030
|
"hrisTimeOffType"?: Models.HrisTimeOffType;
|
|
13038
13031
|
"enabled": boolean;
|
|
13039
13032
|
"countAgainstTimeOffLimits": boolean;
|
|
@@ -13070,6 +13063,8 @@ declare namespace Models {
|
|
|
13070
13063
|
"activityCodeIds"?: Models.SetWrapperString;
|
|
13071
13064
|
"autoApprovalRule"?: string;
|
|
13072
13065
|
"daysBeforeStartToExpireFromWaitlist"?: number;
|
|
13066
|
+
"autoPublishApprovedTimeOffRequests"?: boolean;
|
|
13067
|
+
"restrictedActivityCodeIds"?: Models.SetWrapperString;
|
|
13073
13068
|
"hrisTimeOffType"?: Models.ValueWrapperHrisTimeOffType;
|
|
13074
13069
|
"enabled"?: boolean;
|
|
13075
13070
|
"countAgainstTimeOffLimits"?: boolean;
|
|
@@ -13501,6 +13496,7 @@ declare namespace Models {
|
|
|
13501
13496
|
"plannedShrinkage"?: boolean;
|
|
13502
13497
|
"interruptible"?: boolean;
|
|
13503
13498
|
"secondaryPresences"?: Array<Models.SecondaryPresence>;
|
|
13499
|
+
"planningGroups"?: Array<Models.PlanningGroupReference>;
|
|
13504
13500
|
"metadata"?: Models.WfmVersionedEntityMetadata;
|
|
13505
13501
|
"selfUri"?: string;
|
|
13506
13502
|
}
|
|
@@ -13683,6 +13679,7 @@ declare namespace Models {
|
|
|
13683
13679
|
"afterCallWork"?: Models.AfterCallWork;
|
|
13684
13680
|
"afterCallWorkRequired"?: boolean;
|
|
13685
13681
|
"agentAssistantId"?: string;
|
|
13682
|
+
"transferSource"?: string;
|
|
13686
13683
|
"queueMediaSettings"?: Models.ConversationQueueMediaSettings;
|
|
13687
13684
|
"disposition"?: Models.Disposition;
|
|
13688
13685
|
}
|
|
@@ -13720,6 +13717,7 @@ declare namespace Models {
|
|
|
13720
13717
|
"afterCallWork"?: Models.AfterCallWork;
|
|
13721
13718
|
"afterCallWorkRequired"?: boolean;
|
|
13722
13719
|
"agentAssistantId"?: string;
|
|
13720
|
+
"transferSource"?: string;
|
|
13723
13721
|
"queueMediaSettings"?: Models.ConversationQueueMediaSettings;
|
|
13724
13722
|
"disposition"?: Models.Disposition;
|
|
13725
13723
|
}
|
|
@@ -13898,6 +13896,7 @@ declare namespace Models {
|
|
|
13898
13896
|
"bargedTime"?: string;
|
|
13899
13897
|
"securePause"?: boolean;
|
|
13900
13898
|
"disposition"?: Models.Disposition;
|
|
13899
|
+
"transferSource"?: string;
|
|
13901
13900
|
}
|
|
13902
13901
|
|
|
13903
13902
|
export interface CallMediaPolicy {
|
|
@@ -14327,6 +14326,35 @@ declare namespace Models {
|
|
|
14327
14326
|
"queue"?: Models.AddressableEntityRef;
|
|
14328
14327
|
}
|
|
14329
14328
|
|
|
14329
|
+
export interface CampaignPerformanceData {
|
|
14330
|
+
"campaign": Models.DomainEntityRef;
|
|
14331
|
+
"division"?: Models.AddressableEntityRef;
|
|
14332
|
+
"contactRate"?: Models.CampaignPerformanceDataContactRate;
|
|
14333
|
+
"idleAgents"?: number;
|
|
14334
|
+
"effectiveIdleAgents"?: number;
|
|
14335
|
+
"adjustedCallsPerAgent"?: number;
|
|
14336
|
+
"outstandingCalls"?: number;
|
|
14337
|
+
"scheduledCalls"?: number;
|
|
14338
|
+
"rightPartyContactsCount"?: number;
|
|
14339
|
+
"campaignStatus"?: string;
|
|
14340
|
+
"dialingMode"?: string;
|
|
14341
|
+
"progress"?: Models.CampaignPerformanceDataProgress;
|
|
14342
|
+
"linesUtilization"?: Models.CampaignLinesUtilization;
|
|
14343
|
+
"businessCategoryMetrics"?: Models.CampaignBusinessCategoryMetrics;
|
|
14344
|
+
}
|
|
14345
|
+
|
|
14346
|
+
export interface CampaignPerformanceDataContactRate {
|
|
14347
|
+
"connectRatio"?: number;
|
|
14348
|
+
}
|
|
14349
|
+
|
|
14350
|
+
export interface CampaignPerformanceDataListing {
|
|
14351
|
+
"entities"?: Array<Models.CampaignPerformanceData>;
|
|
14352
|
+
}
|
|
14353
|
+
|
|
14354
|
+
export interface CampaignPerformanceDataProgress {
|
|
14355
|
+
"percentage"?: number;
|
|
14356
|
+
}
|
|
14357
|
+
|
|
14330
14358
|
export interface CampaignProgress {
|
|
14331
14359
|
"campaign": Models.DomainEntityRef;
|
|
14332
14360
|
"contactList": Models.DomainEntityRef;
|
|
@@ -14713,13 +14741,6 @@ declare namespace Models {
|
|
|
14713
14741
|
"pageCount"?: number;
|
|
14714
14742
|
}
|
|
14715
14743
|
|
|
14716
|
-
export interface CategoryListing {
|
|
14717
|
-
"entities"?: Array<Models.KnowledgeCategory>;
|
|
14718
|
-
"nextUri"?: string;
|
|
14719
|
-
"selfUri"?: string;
|
|
14720
|
-
"previousUri"?: string;
|
|
14721
|
-
}
|
|
14722
|
-
|
|
14723
14744
|
export interface CategoryReference {
|
|
14724
14745
|
"id": string;
|
|
14725
14746
|
"name"?: string;
|
|
@@ -15275,6 +15296,46 @@ declare namespace Models {
|
|
|
15275
15296
|
"pageCount"?: number;
|
|
15276
15297
|
}
|
|
15277
15298
|
|
|
15299
|
+
export interface CoachingScheduleSlotsJobRequest {
|
|
15300
|
+
"attendeeIds": Array<string>;
|
|
15301
|
+
"facilitatorIds"?: Array<string>;
|
|
15302
|
+
"lengthInMinutes": number;
|
|
15303
|
+
"activityCodeId": string;
|
|
15304
|
+
"intervals": Array<string>;
|
|
15305
|
+
"slotsType": string;
|
|
15306
|
+
}
|
|
15307
|
+
|
|
15308
|
+
export interface CoachingScheduleSlotsJobResponse {
|
|
15309
|
+
"id"?: string;
|
|
15310
|
+
"attendeeIds"?: Array<string>;
|
|
15311
|
+
"facilitatorIds"?: Array<string>;
|
|
15312
|
+
"lengthInMinutes"?: number;
|
|
15313
|
+
"businessUnitId"?: string;
|
|
15314
|
+
"activityCodeId"?: string;
|
|
15315
|
+
"results"?: Array<Models.CoachingScheduleSlotsJobResult>;
|
|
15316
|
+
"slotsType"?: string;
|
|
15317
|
+
"selfUri"?: string;
|
|
15318
|
+
}
|
|
15319
|
+
|
|
15320
|
+
export interface CoachingScheduleSlotsJobResult {
|
|
15321
|
+
"interval"?: string;
|
|
15322
|
+
"status"?: string;
|
|
15323
|
+
"slot"?: Models.CoachingScheduleSlotsJobSlot;
|
|
15324
|
+
"hasConflict"?: boolean;
|
|
15325
|
+
}
|
|
15326
|
+
|
|
15327
|
+
export interface CoachingScheduleSlotsJobSchedule {
|
|
15328
|
+
"id"?: string;
|
|
15329
|
+
"selfUri"?: string;
|
|
15330
|
+
"weekDate"?: string;
|
|
15331
|
+
"weekCount"?: number;
|
|
15332
|
+
}
|
|
15333
|
+
|
|
15334
|
+
export interface CoachingScheduleSlotsJobSlot {
|
|
15335
|
+
"dateStart"?: string;
|
|
15336
|
+
"schedule"?: Models.CoachingScheduleSlotsJobSchedule;
|
|
15337
|
+
}
|
|
15338
|
+
|
|
15278
15339
|
export interface CoachingSlot {
|
|
15279
15340
|
"dateStart"?: string;
|
|
15280
15341
|
"lengthInMinutes"?: number;
|
|
@@ -16550,6 +16611,7 @@ declare namespace Models {
|
|
|
16550
16611
|
"body"?: string;
|
|
16551
16612
|
"callToAction"?: Models.CallToAction;
|
|
16552
16613
|
"style"?: Models.ContentOfferStylingConfiguration;
|
|
16614
|
+
"imageAltText"?: string;
|
|
16553
16615
|
}
|
|
16554
16616
|
|
|
16555
16617
|
export interface ContentOfferStyleProperties {
|
|
@@ -17028,6 +17090,11 @@ declare namespace Models {
|
|
|
17028
17090
|
"alternateTimeDimension"?: string;
|
|
17029
17091
|
}
|
|
17030
17092
|
|
|
17093
|
+
export interface ConversationAggregationSort {
|
|
17094
|
+
"name": string;
|
|
17095
|
+
"function": string;
|
|
17096
|
+
}
|
|
17097
|
+
|
|
17031
17098
|
export interface ConversationAggregationView {
|
|
17032
17099
|
"target": string;
|
|
17033
17100
|
"name": string;
|
|
@@ -17073,6 +17140,10 @@ declare namespace Models {
|
|
|
17073
17140
|
"pageSize"?: number;
|
|
17074
17141
|
}
|
|
17075
17142
|
|
|
17143
|
+
export interface ConversationAttributeFilter {
|
|
17144
|
+
"schemas"?: Array<Models.ConversationSchemaData>;
|
|
17145
|
+
}
|
|
17146
|
+
|
|
17076
17147
|
export interface ConversationBasic {
|
|
17077
17148
|
"id"?: string;
|
|
17078
17149
|
"name"?: string;
|
|
@@ -17148,6 +17219,7 @@ declare namespace Models {
|
|
|
17148
17219
|
"recordingState"?: string;
|
|
17149
17220
|
"recordersState"?: Models.ConversationCallEventTopicRecordersState;
|
|
17150
17221
|
"disposition"?: Models.ConversationCallEventTopicDisposition;
|
|
17222
|
+
"transferSource"?: string;
|
|
17151
17223
|
"securePause"?: boolean;
|
|
17152
17224
|
"group"?: Models.ConversationCallEventTopicUriReference;
|
|
17153
17225
|
"ani"?: string;
|
|
@@ -17281,6 +17353,7 @@ declare namespace Models {
|
|
|
17281
17353
|
"adhocState"?: string;
|
|
17282
17354
|
"customerExperienceState"?: string;
|
|
17283
17355
|
"agentExperienceState"?: string;
|
|
17356
|
+
"snippetState"?: string;
|
|
17284
17357
|
}
|
|
17285
17358
|
|
|
17286
17359
|
export interface ConversationCallEventTopicScoredAgent {
|
|
@@ -18456,6 +18529,7 @@ declare namespace Models {
|
|
|
18456
18529
|
"agentAssistantId"?: string;
|
|
18457
18530
|
"queueMediaSettings"?: Models.ConversationEventTopicQueueMediaSettings;
|
|
18458
18531
|
"disposition"?: Models.ConversationEventTopicDisposition;
|
|
18532
|
+
"transferSource"?: string;
|
|
18459
18533
|
}
|
|
18460
18534
|
|
|
18461
18535
|
export interface ConversationEventTopicCallback {
|
|
@@ -18729,6 +18803,8 @@ declare namespace Models {
|
|
|
18729
18803
|
"engagementSource"?: string;
|
|
18730
18804
|
"byoSmsIntegrationId"?: string;
|
|
18731
18805
|
"queueMediaSettings"?: Models.ConversationEventTopicQueueMediaSettings;
|
|
18806
|
+
"resumeTime"?: string;
|
|
18807
|
+
"parkTime"?: string;
|
|
18732
18808
|
}
|
|
18733
18809
|
|
|
18734
18810
|
export interface ConversationEventTopicMessageDetails {
|
|
@@ -18832,6 +18908,7 @@ declare namespace Models {
|
|
|
18832
18908
|
"adhocState"?: string;
|
|
18833
18909
|
"customerExperienceState"?: string;
|
|
18834
18910
|
"agentExperienceState"?: string;
|
|
18911
|
+
"snippetState"?: string;
|
|
18835
18912
|
}
|
|
18836
18913
|
|
|
18837
18914
|
export interface ConversationEventTopicScoredAgent {
|
|
@@ -19758,6 +19835,22 @@ declare namespace Models {
|
|
|
19758
19835
|
"label"?: string;
|
|
19759
19836
|
}
|
|
19760
19837
|
|
|
19838
|
+
export interface ConversationSchemaAttribute {
|
|
19839
|
+
"name": string;
|
|
19840
|
+
}
|
|
19841
|
+
|
|
19842
|
+
export interface ConversationSchemaData {
|
|
19843
|
+
"schema": Models.ConversationSchemaReference;
|
|
19844
|
+
"attributes": Array<Models.ConversationSchemaAttribute>;
|
|
19845
|
+
"operator"?: string;
|
|
19846
|
+
}
|
|
19847
|
+
|
|
19848
|
+
export interface ConversationSchemaReference {
|
|
19849
|
+
"id": string;
|
|
19850
|
+
"version": number;
|
|
19851
|
+
"selfUri"?: string;
|
|
19852
|
+
}
|
|
19853
|
+
|
|
19761
19854
|
export interface ConversationScreenShareEventTopicConversationDivisionMembership {
|
|
19762
19855
|
"division"?: Models.ConversationScreenShareEventTopicDomainEntityRef;
|
|
19763
19856
|
"entities"?: Array<Models.ConversationScreenShareEventTopicDivisionEntityRef>;
|
|
@@ -20674,6 +20767,7 @@ declare namespace Models {
|
|
|
20674
20767
|
"plannedShrinkage"?: boolean;
|
|
20675
20768
|
"interruptible"?: boolean;
|
|
20676
20769
|
"secondaryPresences"?: Array<Models.SecondaryPresence>;
|
|
20770
|
+
"planningGroupIds"?: Array<string>;
|
|
20677
20771
|
}
|
|
20678
20772
|
|
|
20679
20773
|
export interface CreateActivityPlanRequest {
|
|
@@ -21960,6 +22054,7 @@ declare namespace Models {
|
|
|
21960
22054
|
export interface DataIngestionRuleCriteria {
|
|
21961
22055
|
"effectivePlatform": string;
|
|
21962
22056
|
"id": string;
|
|
22057
|
+
"name"?: string;
|
|
21963
22058
|
}
|
|
21964
22059
|
|
|
21965
22060
|
export interface DataIngestionRuleResponse {
|
|
@@ -22408,6 +22503,8 @@ declare namespace Models {
|
|
|
22408
22503
|
"id"?: string;
|
|
22409
22504
|
"division"?: Models.WritableStarrableDivision;
|
|
22410
22505
|
"resolveIdentities": boolean;
|
|
22506
|
+
"externalSource"?: Models.IdentityResolutionExternalSource;
|
|
22507
|
+
"automerge"?: Models.IdentityResolutionAutomergeConfig;
|
|
22411
22508
|
"selfUri"?: string;
|
|
22412
22509
|
}
|
|
22413
22510
|
|
|
@@ -23739,12 +23836,6 @@ declare namespace Models {
|
|
|
23739
23836
|
"selfUri"?: string;
|
|
23740
23837
|
}
|
|
23741
23838
|
|
|
23742
|
-
export interface DocumentArticle {
|
|
23743
|
-
"title": string;
|
|
23744
|
-
"content"?: Models.ArticleContent;
|
|
23745
|
-
"alternatives"?: Array<string>;
|
|
23746
|
-
}
|
|
23747
|
-
|
|
23748
23839
|
export interface DocumentAttribute {
|
|
23749
23840
|
"attribute"?: Models.Attribute;
|
|
23750
23841
|
"values"?: Array<string>;
|
|
@@ -23951,10 +24042,6 @@ declare namespace Models {
|
|
|
23951
24042
|
"blocks": Array<Models.DocumentBodyBlockWithHighlight>;
|
|
23952
24043
|
}
|
|
23953
24044
|
|
|
23954
|
-
export interface DocumentCategoryInput {
|
|
23955
|
-
"id": string;
|
|
23956
|
-
}
|
|
23957
|
-
|
|
23958
24045
|
export interface DocumentChunkBlock {
|
|
23959
24046
|
"id": string;
|
|
23960
24047
|
"text": string;
|
|
@@ -24006,12 +24093,6 @@ declare namespace Models {
|
|
|
24006
24093
|
"pageCount"?: number;
|
|
24007
24094
|
}
|
|
24008
24095
|
|
|
24009
|
-
export interface DocumentFaq {
|
|
24010
|
-
"question": string;
|
|
24011
|
-
"answer": string;
|
|
24012
|
-
"alternatives"?: Array<string>;
|
|
24013
|
-
}
|
|
24014
|
-
|
|
24015
24096
|
export interface DocumentListContentBlock {
|
|
24016
24097
|
"type": string;
|
|
24017
24098
|
"text"?: Models.DocumentText;
|
|
@@ -24029,13 +24110,6 @@ declare namespace Models {
|
|
|
24029
24110
|
"answerHighlight"?: Models.DocumentContentHighlightIndex;
|
|
24030
24111
|
}
|
|
24031
24112
|
|
|
24032
|
-
export interface DocumentListing {
|
|
24033
|
-
"entities"?: Array<Models.KnowledgeDocument>;
|
|
24034
|
-
"nextUri"?: string;
|
|
24035
|
-
"selfUri"?: string;
|
|
24036
|
-
"previousUri"?: string;
|
|
24037
|
-
}
|
|
24038
|
-
|
|
24039
24113
|
export interface DocumentQuery {
|
|
24040
24114
|
"clauses": Array<Models.DocumentQueryClause>;
|
|
24041
24115
|
"operator": string;
|
|
@@ -26117,26 +26191,6 @@ declare namespace Models {
|
|
|
26117
26191
|
"answers"?: Models.EvaluationScoringSet;
|
|
26118
26192
|
}
|
|
26119
26193
|
|
|
26120
|
-
export interface EvaluationFormDivisionView {
|
|
26121
|
-
"id"?: string;
|
|
26122
|
-
"name"?: string;
|
|
26123
|
-
"contextId": string;
|
|
26124
|
-
"selfUri"?: string;
|
|
26125
|
-
}
|
|
26126
|
-
|
|
26127
|
-
export interface EvaluationFormDivisionViewListing {
|
|
26128
|
-
"entities"?: Array<Models.EvaluationFormDivisionView>;
|
|
26129
|
-
"pageSize"?: number;
|
|
26130
|
-
"pageNumber"?: number;
|
|
26131
|
-
"total"?: number;
|
|
26132
|
-
"firstUri"?: string;
|
|
26133
|
-
"lastUri"?: string;
|
|
26134
|
-
"selfUri"?: string;
|
|
26135
|
-
"previousUri"?: string;
|
|
26136
|
-
"nextUri"?: string;
|
|
26137
|
-
"pageCount"?: number;
|
|
26138
|
-
}
|
|
26139
|
-
|
|
26140
26194
|
export interface EvaluationFormResponse {
|
|
26141
26195
|
"id"?: string;
|
|
26142
26196
|
"name": string;
|
|
@@ -26239,8 +26293,9 @@ declare namespace Models {
|
|
|
26239
26293
|
"visibilityCondition"?: Models.VisibilityCondition;
|
|
26240
26294
|
"answerOptions"?: Array<Models.AnswerOption>;
|
|
26241
26295
|
"multipleSelectOptionQuestions"?: Array<Models.EvaluationQuestion>;
|
|
26242
|
-
"
|
|
26296
|
+
"defaultAnswer"?: Models.DefaultAnswer;
|
|
26243
26297
|
"isKill"?: boolean;
|
|
26298
|
+
"isCritical"?: boolean;
|
|
26244
26299
|
}
|
|
26245
26300
|
|
|
26246
26301
|
export interface EvaluationQuestionGroup {
|
|
@@ -26255,6 +26310,7 @@ declare namespace Models {
|
|
|
26255
26310
|
"manualWeight"?: boolean;
|
|
26256
26311
|
"questions"?: Array<Models.EvaluationQuestion>;
|
|
26257
26312
|
"visibilityCondition"?: Models.VisibilityCondition;
|
|
26313
|
+
"defaultAnswersTo"?: Models.DefaultAnswersTo;
|
|
26258
26314
|
}
|
|
26259
26315
|
|
|
26260
26316
|
export interface EvaluationQuestionGroupScore {
|
|
@@ -27497,6 +27553,13 @@ declare namespace Models {
|
|
|
27497
27553
|
"displayName"?: string;
|
|
27498
27554
|
}
|
|
27499
27555
|
|
|
27556
|
+
export interface FacebookIdentityResolutionConfig {
|
|
27557
|
+
"id"?: string;
|
|
27558
|
+
"division"?: Models.WritableStarrableDivision;
|
|
27559
|
+
"resolveIdentities": boolean;
|
|
27560
|
+
"selfUri"?: string;
|
|
27561
|
+
}
|
|
27562
|
+
|
|
27500
27563
|
export interface FacebookIntegration {
|
|
27501
27564
|
"id": string;
|
|
27502
27565
|
"name": string;
|
|
@@ -28025,6 +28088,11 @@ declare namespace Models {
|
|
|
28025
28088
|
"alternateTimeDimension"?: string;
|
|
28026
28089
|
}
|
|
28027
28090
|
|
|
28091
|
+
export interface FlowAggregationSort {
|
|
28092
|
+
"name": string;
|
|
28093
|
+
"function": string;
|
|
28094
|
+
}
|
|
28095
|
+
|
|
28028
28096
|
export interface FlowAggregationView {
|
|
28029
28097
|
"target": string;
|
|
28030
28098
|
"name": string;
|
|
@@ -28171,6 +28239,11 @@ declare namespace Models {
|
|
|
28171
28239
|
"alternateTimeDimension"?: string;
|
|
28172
28240
|
}
|
|
28173
28241
|
|
|
28242
|
+
export interface FlowExecutionAggregationSort {
|
|
28243
|
+
"name": string;
|
|
28244
|
+
"function": string;
|
|
28245
|
+
}
|
|
28246
|
+
|
|
28174
28247
|
export interface FlowExecutionAggregationView {
|
|
28175
28248
|
"target": string;
|
|
28176
28249
|
"name": string;
|
|
@@ -30120,6 +30193,13 @@ declare namespace Models {
|
|
|
30120
30193
|
"pageCount"?: number;
|
|
30121
30194
|
}
|
|
30122
30195
|
|
|
30196
|
+
export interface IVRIdentityResolutionConfig {
|
|
30197
|
+
"id"?: string;
|
|
30198
|
+
"division"?: Models.WritableStarrableDivision;
|
|
30199
|
+
"resolveIdentities": boolean;
|
|
30200
|
+
"selfUri"?: string;
|
|
30201
|
+
}
|
|
30202
|
+
|
|
30123
30203
|
export interface IdentifierClaimRequest {
|
|
30124
30204
|
"operation": string;
|
|
30125
30205
|
"identifier": Models.ContactIdentifier;
|
|
@@ -30170,20 +30250,13 @@ declare namespace Models {
|
|
|
30170
30250
|
"authenticatedWebMessaging"?: boolean;
|
|
30171
30251
|
}
|
|
30172
30252
|
|
|
30173
|
-
export interface IdentityResolutionConfig {
|
|
30174
|
-
"id"?: string;
|
|
30175
|
-
"division"?: Models.WritableStarrableDivision;
|
|
30176
|
-
"resolveIdentities": boolean;
|
|
30177
|
-
"selfUri"?: string;
|
|
30178
|
-
}
|
|
30179
|
-
|
|
30180
30253
|
export interface IdentityResolutionExternalSource {
|
|
30181
30254
|
"id"?: string;
|
|
30182
30255
|
"selfUri"?: string;
|
|
30183
30256
|
}
|
|
30184
30257
|
|
|
30185
30258
|
export interface IdentityResolutionQueueConfig {
|
|
30186
|
-
"callOnBehalfOfQueue"?: Models.
|
|
30259
|
+
"callOnBehalfOfQueue"?: Models.OutboundQueueIdentityResolutionConfig;
|
|
30187
30260
|
}
|
|
30188
30261
|
|
|
30189
30262
|
export interface IdleEventTrigger {
|
|
@@ -30282,11 +30355,6 @@ declare namespace Models {
|
|
|
30282
30355
|
"errorInfo"?: Models.EmailErrorInfo;
|
|
30283
30356
|
}
|
|
30284
30357
|
|
|
30285
|
-
export interface ImportError {
|
|
30286
|
-
"message"?: string;
|
|
30287
|
-
"line"?: number;
|
|
30288
|
-
}
|
|
30289
|
-
|
|
30290
30358
|
export interface ImportForecastResponse {
|
|
30291
30359
|
"status"?: string;
|
|
30292
30360
|
"operationId"?: string;
|
|
@@ -30300,13 +30368,6 @@ declare namespace Models {
|
|
|
30300
30368
|
"uploadBodySchema"?: Models.BuImportShortTermForecastSchema;
|
|
30301
30369
|
}
|
|
30302
30370
|
|
|
30303
|
-
export interface ImportReport {
|
|
30304
|
-
"errors"?: Array<Models.ImportError>;
|
|
30305
|
-
"validated"?: Models.ResultCounters;
|
|
30306
|
-
"imported"?: Models.ResultCounters;
|
|
30307
|
-
"totalDocuments"?: number;
|
|
30308
|
-
}
|
|
30309
|
-
|
|
30310
30371
|
export interface ImportScheduleUploadResponse {
|
|
30311
30372
|
"uploadKey"?: string;
|
|
30312
30373
|
"url"?: string;
|
|
@@ -30759,6 +30820,13 @@ declare namespace Models {
|
|
|
30759
30820
|
"handle"?: string;
|
|
30760
30821
|
}
|
|
30761
30822
|
|
|
30823
|
+
export interface InstagramIdentityResolutionConfig {
|
|
30824
|
+
"id"?: string;
|
|
30825
|
+
"division"?: Models.WritableStarrableDivision;
|
|
30826
|
+
"resolveIdentities": boolean;
|
|
30827
|
+
"selfUri"?: string;
|
|
30828
|
+
}
|
|
30829
|
+
|
|
30762
30830
|
export interface InstagramIntegration {
|
|
30763
30831
|
"id": string;
|
|
30764
30832
|
"name": string;
|
|
@@ -31099,7 +31167,7 @@ declare namespace Models {
|
|
|
31099
31167
|
}
|
|
31100
31168
|
|
|
31101
31169
|
export interface InvoiceAddress {
|
|
31102
|
-
"
|
|
31170
|
+
"dateEffective"?: string;
|
|
31103
31171
|
"addressType"?: string;
|
|
31104
31172
|
"currencyIsoCode"?: string;
|
|
31105
31173
|
"line1"?: string;
|
|
@@ -31109,7 +31177,7 @@ declare namespace Models {
|
|
|
31109
31177
|
"postalCode"?: string;
|
|
31110
31178
|
"stateCode"?: string;
|
|
31111
31179
|
"countryCode"?: string;
|
|
31112
|
-
"
|
|
31180
|
+
"citySubdivision1"?: string;
|
|
31113
31181
|
"regionSubdivision1"?: string;
|
|
31114
31182
|
"regionSubdivision2"?: string;
|
|
31115
31183
|
"country"?: string;
|
|
@@ -31131,6 +31199,8 @@ declare namespace Models {
|
|
|
31131
31199
|
}
|
|
31132
31200
|
|
|
31133
31201
|
export interface IpFilter {
|
|
31202
|
+
"ipAddress"?: string;
|
|
31203
|
+
"name"?: string;
|
|
31134
31204
|
}
|
|
31135
31205
|
|
|
31136
31206
|
export interface ItemValidationLimits {
|
|
@@ -31210,6 +31280,11 @@ declare namespace Models {
|
|
|
31210
31280
|
"alternateTimeDimension"?: string;
|
|
31211
31281
|
}
|
|
31212
31282
|
|
|
31283
|
+
export interface JourneyAggregationSort {
|
|
31284
|
+
"name": string;
|
|
31285
|
+
"function": string;
|
|
31286
|
+
}
|
|
31287
|
+
|
|
31213
31288
|
export interface JourneyAggregationView {
|
|
31214
31289
|
"target": string;
|
|
31215
31290
|
"name": string;
|
|
@@ -31498,7 +31573,7 @@ declare namespace Models {
|
|
|
31498
31573
|
"idleEvents"?: Array<Models.IdleEventTrigger>;
|
|
31499
31574
|
"inViewportEvents"?: Array<Models.SelectorEventTrigger>;
|
|
31500
31575
|
"scrollDepthEvents"?: Array<Models.ScrollPercentageEventTrigger>;
|
|
31501
|
-
"trackingSettings"?:
|
|
31576
|
+
"trackingSettings"?: Models.TrackingSettings;
|
|
31502
31577
|
}
|
|
31503
31578
|
|
|
31504
31579
|
export interface JourneyGeolocation {
|
|
@@ -32726,9 +32801,15 @@ declare namespace Models {
|
|
|
32726
32801
|
"views"?: Array<Models.KnowledgeAggregationView>;
|
|
32727
32802
|
"alternateTimeDimension"?: string;
|
|
32728
32803
|
"queryType"?: string;
|
|
32804
|
+
"sortMetric"?: Models.KnowledgeAggregationSort;
|
|
32729
32805
|
"limit"?: number;
|
|
32730
32806
|
}
|
|
32731
32807
|
|
|
32808
|
+
export interface KnowledgeAggregationSort {
|
|
32809
|
+
"name": string;
|
|
32810
|
+
"function": string;
|
|
32811
|
+
}
|
|
32812
|
+
|
|
32732
32813
|
export interface KnowledgeAggregationView {
|
|
32733
32814
|
"target": string;
|
|
32734
32815
|
"name": string;
|
|
@@ -32773,6 +32854,7 @@ declare namespace Models {
|
|
|
32773
32854
|
"views"?: Array<Models.KnowledgeAggregationView>;
|
|
32774
32855
|
"alternateTimeDimension"?: string;
|
|
32775
32856
|
"queryType"?: string;
|
|
32857
|
+
"sortMetric"?: Models.KnowledgeAggregationSort;
|
|
32776
32858
|
"limit"?: number;
|
|
32777
32859
|
"pageSize"?: number;
|
|
32778
32860
|
}
|
|
@@ -32821,25 +32903,6 @@ declare namespace Models {
|
|
|
32821
32903
|
"selfUri"?: string;
|
|
32822
32904
|
}
|
|
32823
32905
|
|
|
32824
|
-
export interface KnowledgeCategory {
|
|
32825
|
-
"id"?: string;
|
|
32826
|
-
"name": string;
|
|
32827
|
-
"description"?: string;
|
|
32828
|
-
"knowledgeBase"?: Models.KnowledgeBase;
|
|
32829
|
-
"languageCode"?: string;
|
|
32830
|
-
"dateCreated"?: string;
|
|
32831
|
-
"dateModified"?: string;
|
|
32832
|
-
"selfUri"?: string;
|
|
32833
|
-
}
|
|
32834
|
-
|
|
32835
|
-
export interface KnowledgeCategoryRequest {
|
|
32836
|
-
"id"?: string;
|
|
32837
|
-
"name": string;
|
|
32838
|
-
"description"?: string;
|
|
32839
|
-
"parent"?: Models.DocumentCategoryInput;
|
|
32840
|
-
"selfUri"?: string;
|
|
32841
|
-
}
|
|
32842
|
-
|
|
32843
32906
|
export interface KnowledgeContextReference {
|
|
32844
32907
|
"id": string;
|
|
32845
32908
|
"selfUri"?: string;
|
|
@@ -32865,21 +32928,6 @@ declare namespace Models {
|
|
|
32865
32928
|
"mediaType"?: string;
|
|
32866
32929
|
}
|
|
32867
32930
|
|
|
32868
|
-
export interface KnowledgeDocument {
|
|
32869
|
-
"id"?: string;
|
|
32870
|
-
"name"?: string;
|
|
32871
|
-
"languageCode": string;
|
|
32872
|
-
"type": string;
|
|
32873
|
-
"faq"?: Models.DocumentFaq;
|
|
32874
|
-
"dateCreated"?: string;
|
|
32875
|
-
"dateModified"?: string;
|
|
32876
|
-
"categories"?: Array<Models.KnowledgeCategory>;
|
|
32877
|
-
"knowledgeBase"?: Models.KnowledgeBase;
|
|
32878
|
-
"externalUrl"?: string;
|
|
32879
|
-
"article"?: Models.DocumentArticle;
|
|
32880
|
-
"selfUri"?: string;
|
|
32881
|
-
}
|
|
32882
|
-
|
|
32883
32931
|
export interface KnowledgeDocumentAlternative {
|
|
32884
32932
|
"phrase": string;
|
|
32885
32933
|
"autocomplete": boolean;
|
|
@@ -32889,15 +32937,6 @@ declare namespace Models {
|
|
|
32889
32937
|
"entities": Array<Models.WritableEntity>;
|
|
32890
32938
|
}
|
|
32891
32939
|
|
|
32892
|
-
export interface KnowledgeDocumentBulkRequest {
|
|
32893
|
-
"type": string;
|
|
32894
|
-
"externalUrl"?: string;
|
|
32895
|
-
"faq"?: Models.DocumentFaq;
|
|
32896
|
-
"categories"?: Array<Models.DocumentCategoryInput>;
|
|
32897
|
-
"article"?: Models.DocumentArticle;
|
|
32898
|
-
"id"?: string;
|
|
32899
|
-
}
|
|
32900
|
-
|
|
32901
32940
|
export interface KnowledgeDocumentBulkUpdateEntity {
|
|
32902
32941
|
"id"?: string;
|
|
32903
32942
|
"categoryId"?: string;
|
|
@@ -32946,19 +32985,6 @@ declare namespace Models {
|
|
|
32946
32985
|
"conversationContext"?: Models.KnowledgeConversationContextResponse;
|
|
32947
32986
|
}
|
|
32948
32987
|
|
|
32949
|
-
export interface KnowledgeDocumentContentUpload {
|
|
32950
|
-
"id"?: string;
|
|
32951
|
-
"contentType": string;
|
|
32952
|
-
"fileName": string;
|
|
32953
|
-
"status"?: string;
|
|
32954
|
-
"uploadKey"?: string;
|
|
32955
|
-
"url"?: string;
|
|
32956
|
-
"headers"?: { [key: string]: string; };
|
|
32957
|
-
"document"?: Models.AddressableEntityRef;
|
|
32958
|
-
"errorMessage"?: string;
|
|
32959
|
-
"selfUri"?: string;
|
|
32960
|
-
}
|
|
32961
|
-
|
|
32962
32988
|
export interface KnowledgeDocumentCopy {
|
|
32963
32989
|
"documentVariationId": string;
|
|
32964
32990
|
"documentVersionId": string;
|
|
@@ -33153,14 +33179,6 @@ declare namespace Models {
|
|
|
33153
33179
|
"selfUri"?: string;
|
|
33154
33180
|
}
|
|
33155
33181
|
|
|
33156
|
-
export interface KnowledgeDocumentRequest {
|
|
33157
|
-
"type": string;
|
|
33158
|
-
"externalUrl"?: string;
|
|
33159
|
-
"faq"?: Models.DocumentFaq;
|
|
33160
|
-
"categories"?: Array<Models.DocumentCategoryInput>;
|
|
33161
|
-
"article"?: Models.DocumentArticle;
|
|
33162
|
-
}
|
|
33163
|
-
|
|
33164
33182
|
export interface KnowledgeDocumentResponse {
|
|
33165
33183
|
"id"?: string;
|
|
33166
33184
|
"title"?: string;
|
|
@@ -33377,19 +33395,6 @@ declare namespace Models {
|
|
|
33377
33395
|
"selfUri"?: string;
|
|
33378
33396
|
}
|
|
33379
33397
|
|
|
33380
|
-
export interface KnowledgeExtendedCategory {
|
|
33381
|
-
"id"?: string;
|
|
33382
|
-
"name": string;
|
|
33383
|
-
"description"?: string;
|
|
33384
|
-
"knowledgeBase"?: Models.KnowledgeBase;
|
|
33385
|
-
"languageCode"?: string;
|
|
33386
|
-
"dateCreated"?: string;
|
|
33387
|
-
"dateModified"?: string;
|
|
33388
|
-
"parent"?: Models.KnowledgeCategory;
|
|
33389
|
-
"children"?: Array<Models.KnowledgeCategory>;
|
|
33390
|
-
"selfUri"?: string;
|
|
33391
|
-
}
|
|
33392
|
-
|
|
33393
33398
|
export interface KnowledgeGroupStatistics {
|
|
33394
33399
|
"unlinkedPhraseCount"?: number;
|
|
33395
33400
|
"unlinkedPhraseHitCount"?: number;
|
|
@@ -33573,21 +33578,6 @@ declare namespace Models {
|
|
|
33573
33578
|
"values": Array<Models.Entity>;
|
|
33574
33579
|
}
|
|
33575
33580
|
|
|
33576
|
-
export interface KnowledgeImport {
|
|
33577
|
-
"id"?: string;
|
|
33578
|
-
"name"?: string;
|
|
33579
|
-
"uploadKey": string;
|
|
33580
|
-
"fileType": string;
|
|
33581
|
-
"ignoreHeaders"?: boolean;
|
|
33582
|
-
"status"?: string;
|
|
33583
|
-
"report"?: Models.ImportReport;
|
|
33584
|
-
"knowledgeBase"?: Models.KnowledgeBase;
|
|
33585
|
-
"languageCode"?: string;
|
|
33586
|
-
"dateCreated"?: string;
|
|
33587
|
-
"dateModified"?: string;
|
|
33588
|
-
"selfUri"?: string;
|
|
33589
|
-
}
|
|
33590
|
-
|
|
33591
33581
|
export interface KnowledgeImportJobError {
|
|
33592
33582
|
"message"?: string;
|
|
33593
33583
|
"code"?: string;
|
|
@@ -33762,40 +33752,11 @@ declare namespace Models {
|
|
|
33762
33752
|
"selfUri"?: string;
|
|
33763
33753
|
}
|
|
33764
33754
|
|
|
33765
|
-
export interface
|
|
33766
|
-
"id"
|
|
33767
|
-
"name"?: string;
|
|
33768
|
-
"languageCode": string;
|
|
33769
|
-
"type": string;
|
|
33770
|
-
"faq"?: Models.DocumentFaq;
|
|
33771
|
-
"dateCreated"?: string;
|
|
33772
|
-
"dateModified"?: string;
|
|
33773
|
-
"categories"?: Array<Models.KnowledgeCategory>;
|
|
33774
|
-
"knowledgeBase"?: Models.KnowledgeBase;
|
|
33775
|
-
"externalUrl"?: string;
|
|
33776
|
-
"article"?: Models.DocumentArticle;
|
|
33777
|
-
"confidence"?: number;
|
|
33755
|
+
export interface KnowledgeSetting {
|
|
33756
|
+
"id": string;
|
|
33778
33757
|
"selfUri"?: string;
|
|
33779
33758
|
}
|
|
33780
33759
|
|
|
33781
|
-
export interface KnowledgeSearchRequest {
|
|
33782
|
-
"query": string;
|
|
33783
|
-
"pageSize"?: number;
|
|
33784
|
-
"pageNumber"?: number;
|
|
33785
|
-
"documentType"?: string;
|
|
33786
|
-
"languageCode": string;
|
|
33787
|
-
"searchOnDraftDocuments"?: boolean;
|
|
33788
|
-
}
|
|
33789
|
-
|
|
33790
|
-
export interface KnowledgeSearchResponse {
|
|
33791
|
-
"searchId"?: string;
|
|
33792
|
-
"total"?: number;
|
|
33793
|
-
"pageCount"?: number;
|
|
33794
|
-
"pageSize"?: number;
|
|
33795
|
-
"pageNumber"?: number;
|
|
33796
|
-
"results"?: Array<Models.KnowledgeSearchDocumentV1>;
|
|
33797
|
-
}
|
|
33798
|
-
|
|
33799
33760
|
export interface KnowledgeSuggestionConfig {
|
|
33800
33761
|
"vendorName": string;
|
|
33801
33762
|
"knowledgeBase"?: Models.KnowledgeBaseReference;
|
|
@@ -33850,19 +33811,6 @@ declare namespace Models {
|
|
|
33850
33811
|
export interface KnowledgeSyncRequest {
|
|
33851
33812
|
}
|
|
33852
33813
|
|
|
33853
|
-
export interface KnowledgeTraining {
|
|
33854
|
-
"id"?: string;
|
|
33855
|
-
"dateTriggered"?: string;
|
|
33856
|
-
"dateCompleted"?: string;
|
|
33857
|
-
"status"?: string;
|
|
33858
|
-
"languageCode"?: string;
|
|
33859
|
-
"knowledgeBase"?: Models.KnowledgeBase;
|
|
33860
|
-
"errorMessage"?: string;
|
|
33861
|
-
"knowledgeDocumentsState"?: string;
|
|
33862
|
-
"datePromoted"?: string;
|
|
33863
|
-
"selfUri"?: string;
|
|
33864
|
-
}
|
|
33865
|
-
|
|
33866
33814
|
export interface KpiResult {
|
|
33867
33815
|
"kpiTotalOn"?: number;
|
|
33868
33816
|
"kpiTotalOff"?: number;
|
|
@@ -34525,6 +34473,43 @@ declare namespace Models {
|
|
|
34525
34473
|
"pageCount"?: number;
|
|
34526
34474
|
}
|
|
34527
34475
|
|
|
34476
|
+
export interface LearningScheduleSlotsJobRequest {
|
|
34477
|
+
"userIds": Array<string>;
|
|
34478
|
+
"lengthInMinutes": number;
|
|
34479
|
+
"activityCodeId": string;
|
|
34480
|
+
"intervals": Array<string>;
|
|
34481
|
+
"slotsType": string;
|
|
34482
|
+
}
|
|
34483
|
+
|
|
34484
|
+
export interface LearningScheduleSlotsJobResponse {
|
|
34485
|
+
"id"?: string;
|
|
34486
|
+
"userIds"?: Array<string>;
|
|
34487
|
+
"lengthInMinutes"?: number;
|
|
34488
|
+
"businessUnitId"?: string;
|
|
34489
|
+
"activityCodeId"?: string;
|
|
34490
|
+
"slotsType"?: string;
|
|
34491
|
+
"results"?: Array<Models.LearningScheduleSlotsJobResult>;
|
|
34492
|
+
"selfUri"?: string;
|
|
34493
|
+
}
|
|
34494
|
+
|
|
34495
|
+
export interface LearningScheduleSlotsJobResult {
|
|
34496
|
+
"interval"?: string;
|
|
34497
|
+
"status"?: string;
|
|
34498
|
+
"slot"?: Models.LearningScheduleSlotsJobSlot;
|
|
34499
|
+
}
|
|
34500
|
+
|
|
34501
|
+
export interface LearningScheduleSlotsJobSchedule {
|
|
34502
|
+
"id"?: string;
|
|
34503
|
+
"selfUri"?: string;
|
|
34504
|
+
"weekDate"?: string;
|
|
34505
|
+
"weekCount"?: number;
|
|
34506
|
+
}
|
|
34507
|
+
|
|
34508
|
+
export interface LearningScheduleSlotsJobSlot {
|
|
34509
|
+
"dateStart"?: string;
|
|
34510
|
+
"schedule"?: Models.LearningScheduleSlotsJobSchedule;
|
|
34511
|
+
}
|
|
34512
|
+
|
|
34528
34513
|
export interface LearningScheduleSlotsQueryRequest {
|
|
34529
34514
|
"interval": string;
|
|
34530
34515
|
"lengthInMinutes": number;
|
|
@@ -36126,6 +36111,13 @@ declare namespace Models {
|
|
|
36126
36111
|
"held": boolean;
|
|
36127
36112
|
}
|
|
36128
36113
|
|
|
36114
|
+
export interface MessagingIdentityResolutionConfig {
|
|
36115
|
+
"id"?: string;
|
|
36116
|
+
"division"?: Models.WritableStarrableDivision;
|
|
36117
|
+
"resolveIdentities": boolean;
|
|
36118
|
+
"selfUri"?: string;
|
|
36119
|
+
}
|
|
36120
|
+
|
|
36129
36121
|
export interface MessagingInitialConfiguration {
|
|
36130
36122
|
"toAddress": string;
|
|
36131
36123
|
"fromAddress": string;
|
|
@@ -38614,6 +38606,13 @@ declare namespace Models {
|
|
|
38614
38606
|
"isDeliveredAsPreview"?: boolean;
|
|
38615
38607
|
}
|
|
38616
38608
|
|
|
38609
|
+
export interface OutboundQueueIdentityResolutionConfig {
|
|
38610
|
+
"id"?: string;
|
|
38611
|
+
"division"?: Models.WritableStarrableDivision;
|
|
38612
|
+
"resolveIdentities": boolean;
|
|
38613
|
+
"selfUri"?: string;
|
|
38614
|
+
}
|
|
38615
|
+
|
|
38617
38616
|
export interface OutboundRoute {
|
|
38618
38617
|
"id"?: string;
|
|
38619
38618
|
"name": string;
|
|
@@ -39266,6 +39265,9 @@ declare namespace Models {
|
|
|
39266
39265
|
"queueId"?: string;
|
|
39267
39266
|
"agentId": string;
|
|
39268
39267
|
"callbackScheduledTime"?: string;
|
|
39268
|
+
"countryCode"?: string;
|
|
39269
|
+
"callbackNumbers"?: Array<string>;
|
|
39270
|
+
"validateCallbackNumbers"?: boolean;
|
|
39269
39271
|
}
|
|
39270
39272
|
|
|
39271
39273
|
export interface PatchCallbackResponse {
|
|
@@ -39287,6 +39289,7 @@ declare namespace Models {
|
|
|
39287
39289
|
"body"?: string;
|
|
39288
39290
|
"callToAction"?: Models.PatchCallToAction;
|
|
39289
39291
|
"style"?: Models.PatchContentOfferStylingConfiguration;
|
|
39292
|
+
"imageAltText"?: string;
|
|
39290
39293
|
}
|
|
39291
39294
|
|
|
39292
39295
|
export interface PatchContentOfferStyleProperties {
|
|
@@ -39776,6 +39779,7 @@ declare namespace Models {
|
|
|
39776
39779
|
export interface PhoneNumberColumn {
|
|
39777
39780
|
"columnName"?: string;
|
|
39778
39781
|
"type"?: string;
|
|
39782
|
+
"callableTimeColumnName"?: string;
|
|
39779
39783
|
}
|
|
39780
39784
|
|
|
39781
39785
|
export interface PhoneNumberStatus {
|
|
@@ -40991,6 +40995,7 @@ declare namespace Models {
|
|
|
40991
40995
|
"recordingState"?: string;
|
|
40992
40996
|
"recordersState"?: Models.QueueConversationCallEventTopicRecordersState;
|
|
40993
40997
|
"disposition"?: Models.QueueConversationCallEventTopicDisposition;
|
|
40998
|
+
"transferSource"?: string;
|
|
40994
40999
|
"securePause"?: boolean;
|
|
40995
41000
|
"group"?: Models.QueueConversationCallEventTopicUriReference;
|
|
40996
41001
|
"ani"?: string;
|
|
@@ -41124,6 +41129,7 @@ declare namespace Models {
|
|
|
41124
41129
|
"adhocState"?: string;
|
|
41125
41130
|
"customerExperienceState"?: string;
|
|
41126
41131
|
"agentExperienceState"?: string;
|
|
41132
|
+
"snippetState"?: string;
|
|
41127
41133
|
}
|
|
41128
41134
|
|
|
41129
41135
|
export interface QueueConversationCallEventTopicScoredAgent {
|
|
@@ -41875,6 +41881,7 @@ declare namespace Models {
|
|
|
41875
41881
|
"agentAssistantId"?: string;
|
|
41876
41882
|
"queueMediaSettings"?: Models.QueueConversationEventTopicQueueMediaSettings;
|
|
41877
41883
|
"disposition"?: Models.QueueConversationEventTopicDisposition;
|
|
41884
|
+
"transferSource"?: string;
|
|
41878
41885
|
}
|
|
41879
41886
|
|
|
41880
41887
|
export interface QueueConversationEventTopicCallback {
|
|
@@ -42148,6 +42155,8 @@ declare namespace Models {
|
|
|
42148
42155
|
"engagementSource"?: string;
|
|
42149
42156
|
"byoSmsIntegrationId"?: string;
|
|
42150
42157
|
"queueMediaSettings"?: Models.QueueConversationEventTopicQueueMediaSettings;
|
|
42158
|
+
"resumeTime"?: string;
|
|
42159
|
+
"parkTime"?: string;
|
|
42151
42160
|
}
|
|
42152
42161
|
|
|
42153
42162
|
export interface QueueConversationEventTopicMessageDetails {
|
|
@@ -42251,6 +42260,7 @@ declare namespace Models {
|
|
|
42251
42260
|
"adhocState"?: string;
|
|
42252
42261
|
"customerExperienceState"?: string;
|
|
42253
42262
|
"agentExperienceState"?: string;
|
|
42263
|
+
"snippetState"?: string;
|
|
42254
42264
|
}
|
|
42255
42265
|
|
|
42256
42266
|
export interface QueueConversationEventTopicScoredAgent {
|
|
@@ -42799,6 +42809,7 @@ declare namespace Models {
|
|
|
42799
42809
|
"agentAssistantId"?: string;
|
|
42800
42810
|
"queueMediaSettings"?: Models.QueueConversationSocialExpressionEventTopicQueueMediaSettings;
|
|
42801
42811
|
"disposition"?: Models.QueueConversationSocialExpressionEventTopicDisposition;
|
|
42812
|
+
"transferSource"?: string;
|
|
42802
42813
|
}
|
|
42803
42814
|
|
|
42804
42815
|
export interface QueueConversationSocialExpressionEventTopicCallback {
|
|
@@ -43072,6 +43083,8 @@ declare namespace Models {
|
|
|
43072
43083
|
"engagementSource"?: string;
|
|
43073
43084
|
"byoSmsIntegrationId"?: string;
|
|
43074
43085
|
"queueMediaSettings"?: Models.QueueConversationSocialExpressionEventTopicQueueMediaSettings;
|
|
43086
|
+
"resumeTime"?: string;
|
|
43087
|
+
"parkTime"?: string;
|
|
43075
43088
|
}
|
|
43076
43089
|
|
|
43077
43090
|
export interface QueueConversationSocialExpressionEventTopicMessageDetails {
|
|
@@ -43175,6 +43188,7 @@ declare namespace Models {
|
|
|
43175
43188
|
"adhocState"?: string;
|
|
43176
43189
|
"customerExperienceState"?: string;
|
|
43177
43190
|
"agentExperienceState"?: string;
|
|
43191
|
+
"snippetState"?: string;
|
|
43178
43192
|
}
|
|
43179
43193
|
|
|
43180
43194
|
export interface QueueConversationSocialExpressionEventTopicScoredAgent {
|
|
@@ -43348,6 +43362,7 @@ declare namespace Models {
|
|
|
43348
43362
|
"agentAssistantId"?: string;
|
|
43349
43363
|
"queueMediaSettings"?: Models.QueueConversationVideoEventTopicQueueMediaSettings;
|
|
43350
43364
|
"disposition"?: Models.QueueConversationVideoEventTopicDisposition;
|
|
43365
|
+
"transferSource"?: string;
|
|
43351
43366
|
}
|
|
43352
43367
|
|
|
43353
43368
|
export interface QueueConversationVideoEventTopicCallback {
|
|
@@ -43621,6 +43636,8 @@ declare namespace Models {
|
|
|
43621
43636
|
"engagementSource"?: string;
|
|
43622
43637
|
"byoSmsIntegrationId"?: string;
|
|
43623
43638
|
"queueMediaSettings"?: Models.QueueConversationVideoEventTopicQueueMediaSettings;
|
|
43639
|
+
"resumeTime"?: string;
|
|
43640
|
+
"parkTime"?: string;
|
|
43624
43641
|
}
|
|
43625
43642
|
|
|
43626
43643
|
export interface QueueConversationVideoEventTopicMessageDetails {
|
|
@@ -43724,6 +43741,7 @@ declare namespace Models {
|
|
|
43724
43741
|
"adhocState"?: string;
|
|
43725
43742
|
"customerExperienceState"?: string;
|
|
43726
43743
|
"agentExperienceState"?: string;
|
|
43744
|
+
"snippetState"?: string;
|
|
43727
43745
|
}
|
|
43728
43746
|
|
|
43729
43747
|
export interface QueueConversationVideoEventTopicScoredAgent {
|
|
@@ -44073,6 +44091,11 @@ declare namespace Models {
|
|
|
44073
44091
|
"alternateTimeDimension"?: string;
|
|
44074
44092
|
}
|
|
44075
44093
|
|
|
44094
|
+
export interface RateLimitAggregationSort {
|
|
44095
|
+
"name": string;
|
|
44096
|
+
"function": string;
|
|
44097
|
+
}
|
|
44098
|
+
|
|
44076
44099
|
export interface RateLimitAggregationView {
|
|
44077
44100
|
"target": string;
|
|
44078
44101
|
"name": string;
|
|
@@ -45111,6 +45134,11 @@ declare namespace Models {
|
|
|
45111
45134
|
"alternateTimeDimension"?: string;
|
|
45112
45135
|
}
|
|
45113
45136
|
|
|
45137
|
+
export interface ResolutionAggregationSort {
|
|
45138
|
+
"name": string;
|
|
45139
|
+
"function": string;
|
|
45140
|
+
}
|
|
45141
|
+
|
|
45114
45142
|
export interface ResolutionAggregationView {
|
|
45115
45143
|
"target": string;
|
|
45116
45144
|
"name": string;
|
|
@@ -45364,11 +45392,6 @@ declare namespace Models {
|
|
|
45364
45392
|
"restoreOnQueueEnabled": boolean;
|
|
45365
45393
|
}
|
|
45366
45394
|
|
|
45367
|
-
export interface ResultCounters {
|
|
45368
|
-
"success"?: number;
|
|
45369
|
-
"failure"?: number;
|
|
45370
|
-
}
|
|
45371
|
-
|
|
45372
45395
|
export interface RetentionDuration {
|
|
45373
45396
|
"archiveRetention"?: Models.ArchiveRetention;
|
|
45374
45397
|
"deleteRetention"?: Models.DeleteRetention;
|
|
@@ -45444,6 +45467,13 @@ declare namespace Models {
|
|
|
45444
45467
|
"ownerIds"?: Array<string>;
|
|
45445
45468
|
}
|
|
45446
45469
|
|
|
45470
|
+
export interface RouteIdentityResolutionConfig {
|
|
45471
|
+
"id"?: string;
|
|
45472
|
+
"division"?: Models.WritableStarrableDivision;
|
|
45473
|
+
"resolveIdentities": boolean;
|
|
45474
|
+
"selfUri"?: string;
|
|
45475
|
+
}
|
|
45476
|
+
|
|
45447
45477
|
export interface RoutePathRequest {
|
|
45448
45478
|
"queueId": string;
|
|
45449
45479
|
"mediaType": string;
|
|
@@ -46594,6 +46624,8 @@ declare namespace Models {
|
|
|
46594
46624
|
"name"?: string;
|
|
46595
46625
|
"inboundPrompt"?: Models.Prompt;
|
|
46596
46626
|
"outboundPrompt"?: Models.Prompt;
|
|
46627
|
+
"inboundPromptDefaultLanguage"?: string;
|
|
46628
|
+
"outboundPromptDefaultLanguage"?: string;
|
|
46597
46629
|
"selfUri"?: string;
|
|
46598
46630
|
}
|
|
46599
46631
|
|
|
@@ -47409,6 +47441,13 @@ declare namespace Models {
|
|
|
47409
47441
|
"contentTemplate"?: Models.DomainEntityRef;
|
|
47410
47442
|
}
|
|
47411
47443
|
|
|
47444
|
+
export interface SmsIdentityResolutionConfig {
|
|
47445
|
+
"id"?: string;
|
|
47446
|
+
"division"?: Models.WritableStarrableDivision;
|
|
47447
|
+
"resolveIdentities": boolean;
|
|
47448
|
+
"selfUri"?: string;
|
|
47449
|
+
}
|
|
47450
|
+
|
|
47412
47451
|
export interface SmsPhoneNumber {
|
|
47413
47452
|
"id"?: string;
|
|
47414
47453
|
"name"?: string;
|
|
@@ -47891,6 +47930,8 @@ declare namespace Models {
|
|
|
47891
47930
|
export interface StaffingRequirementsPlanningGroupData {
|
|
47892
47931
|
"planningGroupId": string;
|
|
47893
47932
|
"staffingRequirementsPerInterval": Array<number>;
|
|
47933
|
+
"minimumStaffPerInterval"?: Array<number>;
|
|
47934
|
+
"effectiveStaffPerInterval"?: Array<number>;
|
|
47894
47935
|
}
|
|
47895
47936
|
|
|
47896
47937
|
export interface StarrableDivision {
|
|
@@ -48174,6 +48215,15 @@ declare namespace Models {
|
|
|
48174
48215
|
"query": Array<Models.SuggestSearchCriteria>;
|
|
48175
48216
|
}
|
|
48176
48217
|
|
|
48218
|
+
export interface SuggestedSearchChunk {
|
|
48219
|
+
"title"?: string;
|
|
48220
|
+
"uri"?: string;
|
|
48221
|
+
"chunkId"?: string;
|
|
48222
|
+
"text"?: string;
|
|
48223
|
+
"confidence"?: number;
|
|
48224
|
+
"document"?: Models.AddressableEntityRef;
|
|
48225
|
+
}
|
|
48226
|
+
|
|
48177
48227
|
export interface Suggestion {
|
|
48178
48228
|
"id"?: string;
|
|
48179
48229
|
"type"?: string;
|
|
@@ -48217,6 +48267,12 @@ declare namespace Models {
|
|
|
48217
48267
|
"rating": string;
|
|
48218
48268
|
}
|
|
48219
48269
|
|
|
48270
|
+
export interface SuggestionGeneratedKnowledgeAnswer {
|
|
48271
|
+
"searchId"?: string;
|
|
48272
|
+
"knowledgeAnswerGenerated"?: string;
|
|
48273
|
+
"suggestedSearchChunks"?: Array<Models.SuggestedSearchChunk>;
|
|
48274
|
+
}
|
|
48275
|
+
|
|
48220
48276
|
export interface SuggestionKnowledgeAnswer {
|
|
48221
48277
|
"answer"?: string;
|
|
48222
48278
|
"startIndex"?: number;
|
|
@@ -48295,9 +48351,15 @@ declare namespace Models {
|
|
|
48295
48351
|
"views"?: Array<Models.SummaryAggregationView>;
|
|
48296
48352
|
"alternateTimeDimension"?: string;
|
|
48297
48353
|
"queryType"?: string;
|
|
48354
|
+
"sortMetric"?: Models.SummaryAggregationSort;
|
|
48298
48355
|
"limit"?: number;
|
|
48299
48356
|
}
|
|
48300
48357
|
|
|
48358
|
+
export interface SummaryAggregationSort {
|
|
48359
|
+
"name": string;
|
|
48360
|
+
"function": string;
|
|
48361
|
+
}
|
|
48362
|
+
|
|
48301
48363
|
export interface SummaryAggregationView {
|
|
48302
48364
|
"target": string;
|
|
48303
48365
|
"name": string;
|
|
@@ -48321,6 +48383,7 @@ declare namespace Models {
|
|
|
48321
48383
|
"views"?: Array<Models.SummaryAggregationView>;
|
|
48322
48384
|
"alternateTimeDimension"?: string;
|
|
48323
48385
|
"queryType"?: string;
|
|
48386
|
+
"sortMetric"?: Models.SummaryAggregationSort;
|
|
48324
48387
|
"limit"?: number;
|
|
48325
48388
|
"pageSize"?: number;
|
|
48326
48389
|
}
|
|
@@ -48586,6 +48649,11 @@ declare namespace Models {
|
|
|
48586
48649
|
"alternateTimeDimension"?: string;
|
|
48587
48650
|
}
|
|
48588
48651
|
|
|
48652
|
+
export interface SurveyAggregationSort {
|
|
48653
|
+
"name": string;
|
|
48654
|
+
"function": string;
|
|
48655
|
+
}
|
|
48656
|
+
|
|
48589
48657
|
export interface SurveyAggregationView {
|
|
48590
48658
|
"target": string;
|
|
48591
48659
|
"name": string;
|
|
@@ -48664,27 +48732,6 @@ declare namespace Models {
|
|
|
48664
48732
|
"answers"?: Models.SurveyScoringSet;
|
|
48665
48733
|
}
|
|
48666
48734
|
|
|
48667
|
-
export interface SurveyFormDivisionView {
|
|
48668
|
-
"id"?: string;
|
|
48669
|
-
"name"?: string;
|
|
48670
|
-
"language": string;
|
|
48671
|
-
"contextId": string;
|
|
48672
|
-
"selfUri"?: string;
|
|
48673
|
-
}
|
|
48674
|
-
|
|
48675
|
-
export interface SurveyFormDivisionViewListing {
|
|
48676
|
-
"entities"?: Array<Models.SurveyFormDivisionView>;
|
|
48677
|
-
"pageSize"?: number;
|
|
48678
|
-
"pageNumber"?: number;
|
|
48679
|
-
"total"?: number;
|
|
48680
|
-
"firstUri"?: string;
|
|
48681
|
-
"lastUri"?: string;
|
|
48682
|
-
"selfUri"?: string;
|
|
48683
|
-
"previousUri"?: string;
|
|
48684
|
-
"nextUri"?: string;
|
|
48685
|
-
"pageCount"?: number;
|
|
48686
|
-
}
|
|
48687
|
-
|
|
48688
48735
|
export interface SurveyFormEntityListing {
|
|
48689
48736
|
"entities"?: Array<Models.SurveyForm>;
|
|
48690
48737
|
"pageSize"?: number;
|
|
@@ -48905,6 +48952,11 @@ declare namespace Models {
|
|
|
48905
48952
|
"alternateTimeDimension"?: string;
|
|
48906
48953
|
}
|
|
48907
48954
|
|
|
48955
|
+
export interface TaskManagementAggregationSort {
|
|
48956
|
+
"name": string;
|
|
48957
|
+
"function": string;
|
|
48958
|
+
}
|
|
48959
|
+
|
|
48908
48960
|
export interface TaskManagementAggregationView {
|
|
48909
48961
|
"target": string;
|
|
48910
48962
|
"name": string;
|
|
@@ -49202,6 +49254,27 @@ declare namespace Models {
|
|
|
49202
49254
|
"strictness"?: string;
|
|
49203
49255
|
}
|
|
49204
49256
|
|
|
49257
|
+
export interface TestTopicPhraseTestPhraseDetectedPhrase {
|
|
49258
|
+
"foundPhrase"?: string;
|
|
49259
|
+
"snippet"?: string;
|
|
49260
|
+
"confidence"?: number;
|
|
49261
|
+
}
|
|
49262
|
+
|
|
49263
|
+
export interface TestTopicPhraseTestPhraseMatchedTranscript {
|
|
49264
|
+
"timestamp"?: number;
|
|
49265
|
+
"transcriptId"?: string;
|
|
49266
|
+
"communicationId"?: string;
|
|
49267
|
+
"conversationId"?: string;
|
|
49268
|
+
"mediaType"?: string;
|
|
49269
|
+
"detectedPhrases"?: Array<Models.TestTopicPhraseTestPhraseDetectedPhrase>;
|
|
49270
|
+
}
|
|
49271
|
+
|
|
49272
|
+
export interface TestTopicPhraseTestTopicPhraseResults {
|
|
49273
|
+
"processedTranscriptsCount"?: number;
|
|
49274
|
+
"matchedTranscriptsCount"?: number;
|
|
49275
|
+
"matchedTranscripts"?: Array<Models.TestTopicPhraseTestPhraseMatchedTranscript>;
|
|
49276
|
+
}
|
|
49277
|
+
|
|
49205
49278
|
export interface TestTopicPhraseTopic {
|
|
49206
49279
|
"phrase": Models.TestTopicPhrasePhrase;
|
|
49207
49280
|
"strictness"?: string;
|
|
@@ -49209,6 +49282,12 @@ declare namespace Models {
|
|
|
49209
49282
|
"participants"?: string;
|
|
49210
49283
|
}
|
|
49211
49284
|
|
|
49285
|
+
export interface TestTopicPhraseTopicsDefinitionsJob {
|
|
49286
|
+
"id"?: string;
|
|
49287
|
+
"state"?: string;
|
|
49288
|
+
"testTopicPhraseResults"?: Array<Models.TestTopicPhraseTestTopicPhraseResults>;
|
|
49289
|
+
}
|
|
49290
|
+
|
|
49212
49291
|
export interface TextBotChannel {
|
|
49213
49292
|
"name": string;
|
|
49214
49293
|
"inputModes": Array<string>;
|
|
@@ -49585,14 +49664,18 @@ declare namespace Models {
|
|
|
49585
49664
|
|
|
49586
49665
|
export interface TimeOffSettingsRequest {
|
|
49587
49666
|
"submissionRangeEnforced"?: boolean;
|
|
49667
|
+
"submissionRangeType"?: string;
|
|
49588
49668
|
"submissionEarliestDaysFromNow"?: number;
|
|
49589
49669
|
"submissionLatestDaysFromNow"?: number;
|
|
49670
|
+
"submissionLatestDate"?: Models.ValueWrapperLocalDate;
|
|
49590
49671
|
}
|
|
49591
49672
|
|
|
49592
49673
|
export interface TimeOffSettingsResponse {
|
|
49593
49674
|
"submissionRangeEnforced"?: boolean;
|
|
49675
|
+
"submissionRangeType"?: string;
|
|
49594
49676
|
"submissionEarliestDaysFromNow"?: number;
|
|
49595
49677
|
"submissionLatestDaysFromNow"?: number;
|
|
49678
|
+
"submissionLatestDate"?: string;
|
|
49596
49679
|
}
|
|
49597
49680
|
|
|
49598
49681
|
export interface TimeSlot {
|
|
@@ -49744,13 +49827,10 @@ declare namespace Models {
|
|
|
49744
49827
|
}
|
|
49745
49828
|
|
|
49746
49829
|
export interface TrackingSettings {
|
|
49747
|
-
|
|
49748
|
-
|
|
49749
|
-
|
|
49750
|
-
"
|
|
49751
|
-
"nextUri"?: string;
|
|
49752
|
-
"selfUri"?: string;
|
|
49753
|
-
"previousUri"?: string;
|
|
49830
|
+
"excludedQueryParameters"?: Array<string>;
|
|
49831
|
+
"shouldKeepUrlFragment"?: boolean;
|
|
49832
|
+
"searchQueryParameters"?: Array<string>;
|
|
49833
|
+
"ipFilters"?: Array<Models.IpFilter>;
|
|
49754
49834
|
}
|
|
49755
49835
|
|
|
49756
49836
|
export interface TranscriptAggregateDataContainer {
|
|
@@ -49793,6 +49873,11 @@ declare namespace Models {
|
|
|
49793
49873
|
"alternateTimeDimension"?: string;
|
|
49794
49874
|
}
|
|
49795
49875
|
|
|
49876
|
+
export interface TranscriptAggregationSort {
|
|
49877
|
+
"name": string;
|
|
49878
|
+
"function": string;
|
|
49879
|
+
}
|
|
49880
|
+
|
|
49796
49881
|
export interface TranscriptAggregationView {
|
|
49797
49882
|
"target": string;
|
|
49798
49883
|
"name": string;
|
|
@@ -49933,6 +50018,7 @@ declare namespace Models {
|
|
|
49933
50018
|
"transcriptionStartTimeMs"?: number;
|
|
49934
50019
|
"transcripts"?: Array<Models.TranscriptionTopicTranscriptResult>;
|
|
49935
50020
|
"status"?: Models.TranscriptionTopicTranscriptionRequestStatus;
|
|
50021
|
+
"speechTextAnalyticsProgramId"?: string;
|
|
49936
50022
|
}
|
|
49937
50023
|
|
|
49938
50024
|
export interface TranscriptionTopicTranscriptionRequestStatus {
|
|
@@ -50024,6 +50110,11 @@ declare namespace Models {
|
|
|
50024
50110
|
"queueName"?: string;
|
|
50025
50111
|
}
|
|
50026
50112
|
|
|
50113
|
+
export interface TransfersFullTimeEquivalent {
|
|
50114
|
+
"destinationStaffingGroupId"?: string;
|
|
50115
|
+
"transferType"?: string;
|
|
50116
|
+
}
|
|
50117
|
+
|
|
50027
50118
|
export interface TranslateSupportedLanguage {
|
|
50028
50119
|
"languageName": string;
|
|
50029
50120
|
"languageCode": string;
|
|
@@ -50652,6 +50743,13 @@ declare namespace Models {
|
|
|
50652
50743
|
"profileUrl"?: string;
|
|
50653
50744
|
}
|
|
50654
50745
|
|
|
50746
|
+
export interface TwitterIdentityResolutionConfig {
|
|
50747
|
+
"id"?: string;
|
|
50748
|
+
"division"?: Models.WritableStarrableDivision;
|
|
50749
|
+
"resolveIdentities": boolean;
|
|
50750
|
+
"selfUri"?: string;
|
|
50751
|
+
}
|
|
50752
|
+
|
|
50655
50753
|
export interface TwitterIntegration {
|
|
50656
50754
|
"id": string;
|
|
50657
50755
|
"name": string;
|
|
@@ -50898,6 +50996,7 @@ declare namespace Models {
|
|
|
50898
50996
|
"plannedShrinkage"?: boolean;
|
|
50899
50997
|
"interruptible"?: boolean;
|
|
50900
50998
|
"secondaryPresences"?: Models.ListWrapperSecondaryPresence;
|
|
50999
|
+
"planningGroupIds"?: Models.ListWrapperString;
|
|
50901
51000
|
"metadata": Models.WfmVersionedEntityMetadata;
|
|
50902
51001
|
}
|
|
50903
51002
|
|
|
@@ -51570,6 +51669,15 @@ declare namespace Models {
|
|
|
51570
51669
|
"cursor"?: string;
|
|
51571
51670
|
}
|
|
51572
51671
|
|
|
51672
|
+
export interface UserCustomAttributes {
|
|
51673
|
+
"id"?: string;
|
|
51674
|
+
"name"?: string;
|
|
51675
|
+
"userId"?: string;
|
|
51676
|
+
"schema"?: Models.DataSchema;
|
|
51677
|
+
"attributes": { [key: string]: object; };
|
|
51678
|
+
"selfUri"?: string;
|
|
51679
|
+
}
|
|
51680
|
+
|
|
51573
51681
|
export interface UserDetailQueryClause {
|
|
51574
51682
|
"type": string;
|
|
51575
51683
|
"predicates": Array<Models.UserDetailQueryPredicate>;
|
|
@@ -52377,6 +52485,7 @@ declare namespace Models {
|
|
|
52377
52485
|
export interface UserVideoSettings {
|
|
52378
52486
|
"allowCamera"?: boolean;
|
|
52379
52487
|
"allowScreenShare"?: boolean;
|
|
52488
|
+
"allowMicrophone"?: boolean;
|
|
52380
52489
|
}
|
|
52381
52490
|
|
|
52382
52491
|
export interface UsersRulesRuleReference {
|
|
@@ -52800,52 +52909,19 @@ declare namespace Models {
|
|
|
52800
52909
|
"waitBetweenNotificationMs"?: number;
|
|
52801
52910
|
}
|
|
52802
52911
|
|
|
52803
|
-
export interface
|
|
52912
|
+
export interface V2QueueObservationMetricCountData {
|
|
52804
52913
|
"metric"?: string;
|
|
52805
|
-
"observations"?: Array<Models.V2QueueObservationObservation>;
|
|
52806
|
-
"truncated"?: boolean;
|
|
52807
|
-
"stats"?: Models.V2QueueObservationMetricStats;
|
|
52808
|
-
}
|
|
52809
|
-
|
|
52810
|
-
export interface V2QueueObservationMetricGroup {
|
|
52811
|
-
"group"?: { [key: string]: string; };
|
|
52812
|
-
"data"?: Models.V2QueueObservationMetricData;
|
|
52813
|
-
}
|
|
52814
|
-
|
|
52815
|
-
export interface V2QueueObservationMetricStats {
|
|
52816
52914
|
"count"?: number;
|
|
52817
52915
|
"calculatedMetricValue"?: number;
|
|
52818
52916
|
}
|
|
52819
52917
|
|
|
52820
|
-
export interface
|
|
52821
|
-
"
|
|
52822
|
-
"
|
|
52823
|
-
"sessionId"?: string;
|
|
52824
|
-
"requestedRoutingSkillIds"?: Array<string>;
|
|
52825
|
-
"requestedLanguageId"?: string;
|
|
52826
|
-
"routingPriority"?: number;
|
|
52827
|
-
"participantName"?: string;
|
|
52828
|
-
"userId"?: string;
|
|
52829
|
-
"direction"?: string;
|
|
52830
|
-
"convertedFrom"?: string;
|
|
52831
|
-
"convertedTo"?: string;
|
|
52832
|
-
"addressFrom"?: string;
|
|
52833
|
-
"addressTo"?: string;
|
|
52834
|
-
"ani"?: string;
|
|
52835
|
-
"dnis"?: string;
|
|
52836
|
-
"teamId"?: string;
|
|
52837
|
-
"scoredAgents"?: Array<Models.V2QueueObservationScoredAgent>;
|
|
52838
|
-
"requestedRoutings"?: Array<string>;
|
|
52839
|
-
"usedRouting"?: string;
|
|
52840
|
-
}
|
|
52841
|
-
|
|
52842
|
-
export interface V2QueueObservationObservationNotification {
|
|
52843
|
-
"results"?: Array<Models.V2QueueObservationMetricGroup>;
|
|
52918
|
+
export interface V2QueueObservationMetricCountGroup {
|
|
52919
|
+
"mediaType"?: string;
|
|
52920
|
+
"data"?: Array<Models.V2QueueObservationMetricCountData>;
|
|
52844
52921
|
}
|
|
52845
52922
|
|
|
52846
|
-
export interface
|
|
52847
|
-
"
|
|
52848
|
-
"agentScore"?: number;
|
|
52923
|
+
export interface V2QueueObservationObservationCountNotification {
|
|
52924
|
+
"results"?: Array<Models.V2QueueObservationMetricCountGroup>;
|
|
52849
52925
|
}
|
|
52850
52926
|
|
|
52851
52927
|
export interface V2ReprocessJobStateChangedTopicJobStateChanged {
|
|
@@ -52902,6 +52978,14 @@ declare namespace Models {
|
|
|
52902
52978
|
"durationMs"?: number;
|
|
52903
52979
|
}
|
|
52904
52980
|
|
|
52981
|
+
export interface V2StaConversationCategoriesStaConversationCategoriesMessage {
|
|
52982
|
+
"organizationId"?: string;
|
|
52983
|
+
"conversationId"?: string;
|
|
52984
|
+
"mediaType"?: string;
|
|
52985
|
+
"transcriptIds"?: Array<string>;
|
|
52986
|
+
"categoryIds"?: Array<string>;
|
|
52987
|
+
}
|
|
52988
|
+
|
|
52905
52989
|
export interface V2StaEmpathyOverallTopicAgentEmpathyScore {
|
|
52906
52990
|
"agentId"?: string;
|
|
52907
52991
|
"overallEmpathyScore"?: number;
|
|
@@ -53943,7 +54027,8 @@ declare namespace Models {
|
|
|
53943
54027
|
}
|
|
53944
54028
|
|
|
53945
54029
|
export interface WebDeploymentsOAuthRequestParameters {
|
|
53946
|
-
"code"
|
|
54030
|
+
"code"?: string;
|
|
54031
|
+
"idToken"?: string;
|
|
53947
54032
|
"redirectUri": string;
|
|
53948
54033
|
"nonce"?: string;
|
|
53949
54034
|
"maxAge"?: number;
|
|
@@ -55642,6 +55727,13 @@ declare namespace Models {
|
|
|
55642
55727
|
"displayName"?: string;
|
|
55643
55728
|
}
|
|
55644
55729
|
|
|
55730
|
+
export interface WhatsAppIdentityResolutionConfig {
|
|
55731
|
+
"id"?: string;
|
|
55732
|
+
"division"?: Models.WritableStarrableDivision;
|
|
55733
|
+
"resolveIdentities": boolean;
|
|
55734
|
+
"selfUri"?: string;
|
|
55735
|
+
}
|
|
55736
|
+
|
|
55645
55737
|
export interface WhatsAppIntegration {
|
|
55646
55738
|
"id": string;
|
|
55647
55739
|
"name": string;
|
|
@@ -55660,6 +55752,7 @@ declare namespace Models {
|
|
|
55660
55752
|
"activationErrorInfo"?: Models.ErrorBody;
|
|
55661
55753
|
"createStatus"?: string;
|
|
55662
55754
|
"createError"?: Models.ErrorBody;
|
|
55755
|
+
"whatsAppBusinessAccountId"?: string;
|
|
55663
55756
|
"selfUri"?: string;
|
|
55664
55757
|
}
|
|
55665
55758
|
|