purecloud-platform-client-v2 218.0.0 → 219.0.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (91) hide show
  1. package/README.md +3 -3
  2. package/dist/node/purecloud-platform-client-v2.js +1362 -94
  3. package/dist/web-amd/purecloud-platform-client-v2.js +1362 -94
  4. package/dist/web-amd/purecloud-platform-client-v2.min.js +1 -1
  5. package/dist/web-cjs/bundle.js +396 -97
  6. package/dist/web-cjs/purecloud-platform-client-v2.js +396 -97
  7. package/dist/web-cjs/purecloud-platform-client-v2.min.js +1 -1
  8. package/index.d.ts +701 -1
  9. package/package.json +1 -1
  10. package/src/purecloud-platform-client-v2/ApiClient.js +1 -1
  11. package/src/purecloud-platform-client-v2/api/AgentAssistantsApi.js +1 -1
  12. package/src/purecloud-platform-client-v2/api/AgentCopilotApi.js +1 -1
  13. package/src/purecloud-platform-client-v2/api/AgentUIApi.js +1 -1
  14. package/src/purecloud-platform-client-v2/api/AlertingApi.js +1 -1
  15. package/src/purecloud-platform-client-v2/api/AnalyticsApi.js +1 -4
  16. package/src/purecloud-platform-client-v2/api/ArchitectApi.js +61 -1
  17. package/src/purecloud-platform-client-v2/api/AuditApi.js +1 -1
  18. package/src/purecloud-platform-client-v2/api/AuthorizationApi.js +54 -1
  19. package/src/purecloud-platform-client-v2/api/BillingApi.js +1 -1
  20. package/src/purecloud-platform-client-v2/api/CarrierServicesApi.js +1 -1
  21. package/src/purecloud-platform-client-v2/api/ChatApi.js +1 -1
  22. package/src/purecloud-platform-client-v2/api/CoachingApi.js +1 -1
  23. package/src/purecloud-platform-client-v2/api/ContentManagementApi.js +1 -1
  24. package/src/purecloud-platform-client-v2/api/ConversationsApi.js +36 -1
  25. package/src/purecloud-platform-client-v2/api/DataExtensionsApi.js +1 -1
  26. package/src/purecloud-platform-client-v2/api/DataPrivacyApi.js +1 -1
  27. package/src/purecloud-platform-client-v2/api/DownloadsApi.js +1 -1
  28. package/src/purecloud-platform-client-v2/api/EmailsApi.js +65 -1
  29. package/src/purecloud-platform-client-v2/api/EmployeeEngagementApi.js +1 -1
  30. package/src/purecloud-platform-client-v2/api/EventsApi.js +1 -1
  31. package/src/purecloud-platform-client-v2/api/ExternalContactsApi.js +396 -2
  32. package/src/purecloud-platform-client-v2/api/FaxApi.js +1 -1
  33. package/src/purecloud-platform-client-v2/api/FlowsApi.js +1 -1
  34. package/src/purecloud-platform-client-v2/api/GamificationApi.js +366 -1
  35. package/src/purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi.js +1 -1
  36. package/src/purecloud-platform-client-v2/api/GeolocationApi.js +1 -1
  37. package/src/purecloud-platform-client-v2/api/GreetingsApi.js +1 -1
  38. package/src/purecloud-platform-client-v2/api/GroupsApi.js +1 -1
  39. package/src/purecloud-platform-client-v2/api/IdentityProviderApi.js +1 -1
  40. package/src/purecloud-platform-client-v2/api/InfrastructureAsCodeApi.js +1 -1
  41. package/src/purecloud-platform-client-v2/api/IntegrationsApi.js +31 -1
  42. package/src/purecloud-platform-client-v2/api/JourneyApi.js +1 -1
  43. package/src/purecloud-platform-client-v2/api/KnowledgeApi.js +1 -1
  44. package/src/purecloud-platform-client-v2/api/LanguageUnderstandingApi.js +1 -1
  45. package/src/purecloud-platform-client-v2/api/LanguagesApi.js +1 -1
  46. package/src/purecloud-platform-client-v2/api/LearningApi.js +1 -1
  47. package/src/purecloud-platform-client-v2/api/LicenseApi.js +1 -1
  48. package/src/purecloud-platform-client-v2/api/LocationsApi.js +1 -1
  49. package/src/purecloud-platform-client-v2/api/LogCaptureApi.js +1 -1
  50. package/src/purecloud-platform-client-v2/api/MessagingApi.js +1 -1
  51. package/src/purecloud-platform-client-v2/api/MobileDevicesApi.js +1 -1
  52. package/src/purecloud-platform-client-v2/api/NotificationsApi.js +1 -1
  53. package/src/purecloud-platform-client-v2/api/OAuthApi.js +1 -1
  54. package/src/purecloud-platform-client-v2/api/ObjectsApi.js +54 -1
  55. package/src/purecloud-platform-client-v2/api/OperationalEventsApi.js +1 -1
  56. package/src/purecloud-platform-client-v2/api/OrganizationApi.js +1 -1
  57. package/src/purecloud-platform-client-v2/api/OrganizationAuthorizationApi.js +1 -1
  58. package/src/purecloud-platform-client-v2/api/OutboundApi.js +60 -1
  59. package/src/purecloud-platform-client-v2/api/PresenceApi.js +1 -1
  60. package/src/purecloud-platform-client-v2/api/ProcessAutomationApi.js +1 -1
  61. package/src/purecloud-platform-client-v2/api/QualityApi.js +1 -1
  62. package/src/purecloud-platform-client-v2/api/RecordingApi.js +2 -2
  63. package/src/purecloud-platform-client-v2/api/ResponseManagementApi.js +1 -1
  64. package/src/purecloud-platform-client-v2/api/RoutingApi.js +6 -4
  65. package/src/purecloud-platform-client-v2/api/SCIMApi.js +1 -1
  66. package/src/purecloud-platform-client-v2/api/ScreenRecordingApi.js +1 -1
  67. package/src/purecloud-platform-client-v2/api/ScriptsApi.js +1 -1
  68. package/src/purecloud-platform-client-v2/api/SearchApi.js +1 -1
  69. package/src/purecloud-platform-client-v2/api/SettingsApi.js +65 -1
  70. package/src/purecloud-platform-client-v2/api/SocialMediaApi.js +1 -1
  71. package/src/purecloud-platform-client-v2/api/SpeechTextAnalyticsApi.js +1 -1
  72. package/src/purecloud-platform-client-v2/api/StationsApi.js +1 -1
  73. package/src/purecloud-platform-client-v2/api/SuggestApi.js +1 -1
  74. package/src/purecloud-platform-client-v2/api/TaskManagementApi.js +66 -1
  75. package/src/purecloud-platform-client-v2/api/TeamsApi.js +1 -1
  76. package/src/purecloud-platform-client-v2/api/TelephonyApi.js +1 -1
  77. package/src/purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi.js +1 -1
  78. package/src/purecloud-platform-client-v2/api/TextbotsApi.js +1 -1
  79. package/src/purecloud-platform-client-v2/api/TokensApi.js +1 -1
  80. package/src/purecloud-platform-client-v2/api/UploadsApi.js +26 -1
  81. package/src/purecloud-platform-client-v2/api/UsageApi.js +1 -1
  82. package/src/purecloud-platform-client-v2/api/UserRecordingsApi.js +1 -1
  83. package/src/purecloud-platform-client-v2/api/UsersApi.js +1 -1
  84. package/src/purecloud-platform-client-v2/api/UtilitiesApi.js +1 -1
  85. package/src/purecloud-platform-client-v2/api/VoicemailApi.js +1 -1
  86. package/src/purecloud-platform-client-v2/api/WebChatApi.js +1 -1
  87. package/src/purecloud-platform-client-v2/api/WebDeploymentsApi.js +1 -1
  88. package/src/purecloud-platform-client-v2/api/WebMessagingApi.js +1 -1
  89. package/src/purecloud-platform-client-v2/api/WidgetsApi.js +1 -1
  90. package/src/purecloud-platform-client-v2/api/WorkforceManagementApi.js +7 -5
  91. package/src/purecloud-platform-client-v2/index.js +1 -1
package/index.d.ts CHANGED
@@ -595,11 +595,13 @@ declare class ArchitectApi {
595
595
  postArchitectGrammars(body: Models.Grammar): Promise<Models.Grammar>;
596
596
  postArchitectIvrs(body: Models.IVR): Promise<Models.IVR>;
597
597
  postArchitectPromptHistory(promptId: string): Promise<Models.Operation>;
598
+ postArchitectPromptResourceUploads(promptId: string, languageCode: string): Promise<Models.PromptAssetUpload>;
598
599
  postArchitectPromptResources(promptId: string, body: Models.PromptAssetCreate): Promise<Models.PromptAsset>;
599
600
  postArchitectPrompts(body: Models.Prompt): Promise<Models.Prompt>;
600
601
  postArchitectSchedulegroups(body: Models.ScheduleGroup): Promise<Models.ScheduleGroup>;
601
602
  postArchitectSchedules(body: Models.Schedule): Promise<Models.Schedule>;
602
603
  postArchitectSystempromptHistory(promptId: string): Promise<Models.Operation>;
604
+ postArchitectSystempromptResourceUploads(promptId: string, languageCode: string): Promise<Models.PromptAssetUpload>;
603
605
  postArchitectSystempromptResources(promptId: string, body: Models.SystemPromptAsset): Promise<Models.SystemPromptAsset>;
604
606
  postFlowHistory(flowId: string): Promise<Models.Operation>;
605
607
  postFlowInstancesSettingsLoglevels(flowId: string, body: Models.FlowLogLevelRequest, opts?: ArchitectApi.postFlowInstancesSettingsLoglevelsOptions): Promise<Models.FlowSettingsResponse>;
@@ -1083,8 +1085,10 @@ declare class AuthorizationApi {
1083
1085
  getAuthorizationDivision(divisionId: string, opts?: AuthorizationApi.getAuthorizationDivisionOptions): Promise<Models.AuthzDivision>;
1084
1086
  getAuthorizationDivisionGrants(divisionId: string, opts?: AuthorizationApi.getAuthorizationDivisionGrantsOptions): Promise<Models.AuthzDivisionGrantEntityListing>;
1085
1087
  getAuthorizationDivisions(opts?: AuthorizationApi.getAuthorizationDivisionsOptions): Promise<Models.AuthzDivisionEntityListing>;
1088
+ getAuthorizationDivisionsDeleted(opts?: AuthorizationApi.getAuthorizationDivisionsDeletedOptions): Promise<Models.AuthzDivisionEntityListing>;
1086
1089
  getAuthorizationDivisionsHome(): Promise<Models.AuthzDivision>;
1087
1090
  getAuthorizationDivisionsLimit(): Promise<number>;
1091
+ getAuthorizationDivisionsQuery(opts?: AuthorizationApi.getAuthorizationDivisionsQueryOptions): Promise<Models.AuthzDivisionCursorListing>;
1088
1092
  getAuthorizationDivisionspermittedMe(permission: string, opts?: AuthorizationApi.getAuthorizationDivisionspermittedMeOptions): Promise<Array<Models.AuthzDivision>>;
1089
1093
  getAuthorizationDivisionspermittedPagedMe(permission: string, opts?: AuthorizationApi.getAuthorizationDivisionspermittedPagedMeOptions): Promise<Models.DivsPermittedEntityListing>;
1090
1094
  getAuthorizationDivisionspermittedPagedSubjectId(subjectId: string, permission: string, opts?: AuthorizationApi.getAuthorizationDivisionspermittedPagedSubjectIdOptions): Promise<Models.DivsPermittedEntityListing>;
@@ -1157,6 +1161,17 @@ declare namespace AuthorizationApi {
1157
1161
  "id"?: Array<string>;
1158
1162
  "name"?: string;
1159
1163
  }
1164
+ export interface getAuthorizationDivisionsDeletedOptions {
1165
+ "pageNumber"?: number;
1166
+ "pageSize"?: number;
1167
+ }
1168
+ export interface getAuthorizationDivisionsQueryOptions {
1169
+ "before"?: string;
1170
+ "after"?: string;
1171
+ "pageSize"?: string;
1172
+ "id"?: Array<string>;
1173
+ "name"?: string;
1174
+ }
1160
1175
  export interface getAuthorizationDivisionspermittedMeOptions {
1161
1176
  "name"?: string;
1162
1177
  }
@@ -1637,6 +1652,7 @@ declare class ConversationsApi {
1637
1652
  patchConversationParticipant(conversationId: string, participantId: string, body: Models.MediaParticipantRequest): Promise<void>;
1638
1653
  patchConversationParticipantAttributes(conversationId: string, participantId: string, body: Models.ParticipantAttributes): Promise<void>;
1639
1654
  patchConversationSecureattributes(conversationId: string, body: Models.ConversationSecureAttributes): Promise<string>;
1655
+ patchConversationSummaryFeedback(conversationId: string, summaryId: string, opts?: ConversationsApi.patchConversationSummaryFeedbackOptions): Promise<void>;
1640
1656
  patchConversationUtilizationlabel(conversationId: string, body: Models.ConversationUtilizationLabelUpdate): Promise<string>;
1641
1657
  patchConversationsAftercallworkConversationIdParticipantCommunication(conversationId: string, participantId: string, communicationId: string, body: Models.AfterCallWorkUpdate): Promise<Models.AfterCallWorkUpdate>;
1642
1658
  patchConversationsCall(conversationId: string, body: Models.Conversation): Promise<Models.Conversation>;
@@ -1938,6 +1954,9 @@ declare namespace ConversationsApi {
1938
1954
  export interface getConversationsVideoParticipantCommunicationWrapupOptions {
1939
1955
  "provisional"?: boolean;
1940
1956
  }
1957
+ export interface patchConversationSummaryFeedbackOptions {
1958
+ "body"?: Models.FeedbackUpdateRequest;
1959
+ }
1941
1960
  export interface patchConversationsCobrowsesessionParticipantOptions {
1942
1961
  "body"?: Models.MediaParticipantRequest;
1943
1962
  }
@@ -2057,14 +2076,20 @@ declare namespace DownloadsApi {
2057
2076
 
2058
2077
  declare class EmailsApi {
2059
2078
  constructor(apiClient?: ApiClientClass);
2079
+ deleteEmailsSettingsThreading(): Promise<void>;
2060
2080
  getEmailsSettings(): Promise<Models.EmailSettings>;
2081
+ getEmailsSettingsThreading(): Promise<Models.EmailThreadingSettings>;
2061
2082
  patchEmailsSettings(opts?: EmailsApi.patchEmailsSettingsOptions): Promise<Models.EmailSettings>;
2083
+ patchEmailsSettingsThreading(opts?: EmailsApi.patchEmailsSettingsThreadingOptions): Promise<Models.EmailThreadingSettings>;
2062
2084
  }
2063
2085
 
2064
2086
  declare namespace EmailsApi {
2065
2087
  export interface patchEmailsSettingsOptions {
2066
2088
  "body"?: Models.EmailSettings;
2067
2089
  }
2090
+ export interface patchEmailsSettingsThreadingOptions {
2091
+ "body"?: Models.EmailThreadingSettings;
2092
+ }
2068
2093
  }
2069
2094
 
2070
2095
  declare class EmployeeEngagementApi {
@@ -2118,6 +2143,9 @@ declare class ExternalContactsApi {
2118
2143
  getExternalcontactsContactsSchemaVersion(schemaId: string, versionId: string): Promise<Models.DataSchema>;
2119
2144
  getExternalcontactsContactsSchemaVersions(schemaId: string): Promise<Models.DataSchema>;
2120
2145
  getExternalcontactsContactsSchemas(): Promise<Models.DataSchemaListing>;
2146
+ getExternalcontactsContactsSchemasCoretype(coreTypeName: string): Promise<Models.Coretype>;
2147
+ getExternalcontactsContactsSchemasCoretypes(): Promise<Models.Coretype>;
2148
+ getExternalcontactsContactsSchemasLimits(): Promise<Models.SchemaQuantityLimits>;
2121
2149
  getExternalcontactsExternalsource(externalSourceId: string): Promise<Models.ExternalSource>;
2122
2150
  getExternalcontactsExternalsources(opts?: ExternalContactsApi.getExternalcontactsExternalsourcesOptions): Promise<Models.CursorExternalSourceListing>;
2123
2151
  getExternalcontactsImportCsvSetting(settingsId: string): Promise<Models.CsvSettings>;
@@ -2130,6 +2158,7 @@ declare class ExternalContactsApi {
2130
2158
  getExternalcontactsImportSettings(opts?: ExternalContactsApi.getExternalcontactsImportSettingsOptions): Promise<Models.ContactImportSettingsEntityListing>;
2131
2159
  getExternalcontactsOrganization(externalOrganizationId: string, opts?: ExternalContactsApi.getExternalcontactsOrganizationOptions): Promise<Models.ExternalOrganization>;
2132
2160
  getExternalcontactsOrganizationContacts(externalOrganizationId: string, opts?: ExternalContactsApi.getExternalcontactsOrganizationContactsOptions): Promise<Models.ContactListing>;
2161
+ getExternalcontactsOrganizationIdentifiers(externalOrganizationId: string): Promise<Models.ExternalOrganizationIdentifierListing>;
2133
2162
  getExternalcontactsOrganizationNote(externalOrganizationId: string, noteId: string, opts?: ExternalContactsApi.getExternalcontactsOrganizationNoteOptions): Promise<Models.Note>;
2134
2163
  getExternalcontactsOrganizationNotes(externalOrganizationId: string, opts?: ExternalContactsApi.getExternalcontactsOrganizationNotesOptions): Promise<Models.NoteListing>;
2135
2164
  getExternalcontactsOrganizationRelationships(externalOrganizationId: string, opts?: ExternalContactsApi.getExternalcontactsOrganizationRelationshipsOptions): Promise<Models.RelationshipListing>;
@@ -2138,6 +2167,9 @@ declare class ExternalContactsApi {
2138
2167
  getExternalcontactsOrganizationsSchemaVersion(schemaId: string, versionId: string): Promise<Models.DataSchema>;
2139
2168
  getExternalcontactsOrganizationsSchemaVersions(schemaId: string): Promise<Models.DataSchema>;
2140
2169
  getExternalcontactsOrganizationsSchemas(): Promise<Models.DataSchemaListing>;
2170
+ getExternalcontactsOrganizationsSchemasCoretype(coreTypeName: string): Promise<Models.Coretype>;
2171
+ getExternalcontactsOrganizationsSchemasCoretypes(): Promise<Models.Coretype>;
2172
+ getExternalcontactsOrganizationsSchemasLimits(): Promise<Models.SchemaQuantityLimits>;
2141
2173
  getExternalcontactsRelationship(relationshipId: string, opts?: ExternalContactsApi.getExternalcontactsRelationshipOptions): Promise<Models.Relationship>;
2142
2174
  getExternalcontactsReversewhitepageslookup(lookupVal: string, opts?: ExternalContactsApi.getExternalcontactsReversewhitepageslookupOptions): Promise<Models.ReverseWhitepagesLookupResult>;
2143
2175
  getExternalcontactsScanContacts(opts?: ExternalContactsApi.getExternalcontactsScanContactsOptions): Promise<Models.CursorContactListing>;
@@ -2149,9 +2181,11 @@ declare class ExternalContactsApi {
2149
2181
  getExternalcontactsScanRelationships(opts?: ExternalContactsApi.getExternalcontactsScanRelationshipsOptions): Promise<Models.CursorRelationshipListing>;
2150
2182
  getExternalcontactsScanRelationshipsDivisionviewsAll(opts?: ExternalContactsApi.getExternalcontactsScanRelationshipsDivisionviewsAllOptions): Promise<Models.CursorRelationshipListing>;
2151
2183
  patchExternalcontactsContactIdentifiers(contactId: string, body: Models.IdentifierClaimRequest): Promise<Models.ContactIdentifier>;
2184
+ patchExternalcontactsOrganizationIdentifiers(externalOrganizationId: string, body: Models.ExternalOrganizationIdentifierClaimRequest): Promise<Models.ExternalOrganizationIdentifier>;
2152
2185
  postExternalcontactsBulkContacts(body: Models.BulkIdsRequest): Promise<Models.BulkFetchContactsResponse>;
2153
2186
  postExternalcontactsBulkContactsAdd(body: Models.BulkContactsRequest): Promise<Models.BulkContactsResponse>;
2154
2187
  postExternalcontactsBulkContactsDivisionviews(body: Models.BulkIdsRequest): Promise<Models.BulkFetchContactsResponse>;
2188
+ postExternalcontactsBulkContactsEnrich(body: Models.BulkContactsEnrichRequest, opts?: ExternalContactsApi.postExternalcontactsBulkContactsEnrichOptions): Promise<Models.BulkContactsEnrichResponse>;
2155
2189
  postExternalcontactsBulkContactsRemove(body: Models.BulkIdsRequest): Promise<Models.BulkDeleteResponse>;
2156
2190
  postExternalcontactsBulkContactsUnresolved(body: Models.BulkIdsRequest): Promise<Models.BulkFetchContactsResponse>;
2157
2191
  postExternalcontactsBulkContactsUpdate(body: Models.BulkContactsRequest): Promise<Models.BulkContactsResponse>;
@@ -2162,6 +2196,7 @@ declare class ExternalContactsApi {
2162
2196
  postExternalcontactsBulkOrganizations(body: Models.BulkIdsRequest): Promise<Models.BulkFetchOrganizationsResponse>;
2163
2197
  postExternalcontactsBulkOrganizationsAdd(body: Models.BulkOrganizationsRequest): Promise<Models.BulkOrganizationsResponse>;
2164
2198
  postExternalcontactsBulkOrganizationsDivisionviews(body: Models.BulkIdsRequest): Promise<Models.BulkFetchOrganizationsResponse>;
2199
+ postExternalcontactsBulkOrganizationsEnrich(body: Models.BulkOrganizationsEnrichRequest, opts?: ExternalContactsApi.postExternalcontactsBulkOrganizationsEnrichOptions): Promise<Models.BulkOrganizationsEnrichResponse>;
2165
2200
  postExternalcontactsBulkOrganizationsRemove(body: Models.BulkIdsRequest): Promise<Models.BulkDeleteResponse>;
2166
2201
  postExternalcontactsBulkOrganizationsUpdate(body: Models.BulkOrganizationsRequest): Promise<Models.BulkOrganizationsResponse>;
2167
2202
  postExternalcontactsBulkRelationships(body: Models.BulkIdsRequest): Promise<Models.BulkFetchRelationshipsResponse>;
@@ -2171,10 +2206,14 @@ declare class ExternalContactsApi {
2171
2206
  postExternalcontactsContactNotes(contactId: string, body: Models.Note): Promise<Models.Note>;
2172
2207
  postExternalcontactsContactPromotion(contactId: string): Promise<Models.ExternalContact>;
2173
2208
  postExternalcontactsContacts(body: Models.ExternalContact): Promise<Models.ExternalContact>;
2209
+ postExternalcontactsContactsEnrich(body: Models.ContactEnrichRequest, opts?: ExternalContactsApi.postExternalcontactsContactsEnrichOptions): Promise<Models.ExternalContact>;
2174
2210
  postExternalcontactsContactsExports(body: Models.ContactsExport): Promise<Models.ContactsExport>;
2211
+ postExternalcontactsContactsMerge(body: Models.MergeContactsRequest): Promise<Models.ExternalContact>;
2175
2212
  postExternalcontactsContactsSchemas(body: Models.DataSchema): Promise<Models.DataSchema>;
2176
2213
  postExternalcontactsExternalsources(body: Models.ExternalSource): Promise<Models.ExternalSource>;
2177
2214
  postExternalcontactsIdentifierlookup(identifier: Models.ContactIdentifier, opts?: ExternalContactsApi.postExternalcontactsIdentifierlookupOptions): Promise<Models.ExternalContact>;
2215
+ postExternalcontactsIdentifierlookupContacts(identifier: Models.ContactIdentifier, opts?: ExternalContactsApi.postExternalcontactsIdentifierlookupContactsOptions): Promise<Models.ExternalContact>;
2216
+ postExternalcontactsIdentifierlookupOrganizations(identifier: Models.ExternalOrganizationIdentifier, opts?: ExternalContactsApi.postExternalcontactsIdentifierlookupOrganizationsOptions): Promise<Models.ExternalOrganization>;
2178
2217
  postExternalcontactsImportCsvJobs(body: Models.CsvJobRequest): Promise<Models.CsvJobResponse>;
2179
2218
  postExternalcontactsImportCsvSettings(body: Models.CsvSettings): Promise<Models.CsvSettings>;
2180
2219
  postExternalcontactsImportCsvUploads(body: Models.CsvUploadRequest): Promise<Models.CsvUploadResponse>;
@@ -2183,6 +2222,7 @@ declare class ExternalContactsApi {
2183
2222
  postExternalcontactsMergeContacts(body: Models.MergeRequest): Promise<Models.ExternalContact>;
2184
2223
  postExternalcontactsOrganizationNotes(externalOrganizationId: string, body: Models.Note): Promise<Models.Note>;
2185
2224
  postExternalcontactsOrganizations(body: Models.ExternalOrganization): Promise<Models.ExternalOrganization>;
2225
+ postExternalcontactsOrganizationsEnrich(body: Models.ExternalOrganizationEnrichRequest, opts?: ExternalContactsApi.postExternalcontactsOrganizationsEnrichOptions): Promise<Models.ExternalOrganization>;
2186
2226
  postExternalcontactsOrganizationsSchemas(body: Models.DataSchema): Promise<Models.DataSchema>;
2187
2227
  postExternalcontactsRelationships(body: Models.Relationship): Promise<Models.Relationship>;
2188
2228
  putExternalcontactsContact(contactId: string, body: Models.ExternalContact): Promise<Models.ExternalContact>;
@@ -2340,9 +2380,27 @@ declare namespace ExternalContactsApi {
2340
2380
  "limit"?: number;
2341
2381
  "cursor"?: string;
2342
2382
  }
2383
+ export interface postExternalcontactsBulkContactsEnrichOptions {
2384
+ "dryRun"?: boolean;
2385
+ }
2386
+ export interface postExternalcontactsBulkOrganizationsEnrichOptions {
2387
+ "dryRun"?: boolean;
2388
+ }
2389
+ export interface postExternalcontactsContactsEnrichOptions {
2390
+ "dryRun"?: boolean;
2391
+ }
2343
2392
  export interface postExternalcontactsIdentifierlookupOptions {
2344
2393
  "expand"?: Array<string>;
2345
2394
  }
2395
+ export interface postExternalcontactsIdentifierlookupContactsOptions {
2396
+ "expand"?: Array<string>;
2397
+ }
2398
+ export interface postExternalcontactsIdentifierlookupOrganizationsOptions {
2399
+ "expand"?: Array<string>;
2400
+ }
2401
+ export interface postExternalcontactsOrganizationsEnrichOptions {
2402
+ "dryRun"?: boolean;
2403
+ }
2346
2404
  }
2347
2405
 
2348
2406
  declare class FaxApi {
@@ -2390,8 +2448,17 @@ declare namespace FlowsApi {
2390
2448
  declare class GamificationApi {
2391
2449
  constructor(apiClient?: ApiClientClass);
2392
2450
  deleteEmployeeperformanceExternalmetricsDefinition(metricId: string): Promise<void>;
2451
+ deleteGamificationContest(contestId: string): Promise<void>;
2393
2452
  getEmployeeperformanceExternalmetricsDefinition(metricId: string): Promise<Models.ExternalMetricDefinition>;
2394
2453
  getEmployeeperformanceExternalmetricsDefinitions(opts?: GamificationApi.getEmployeeperformanceExternalmetricsDefinitionsOptions): Promise<Models.ExternalMetricDefinitionListing>;
2454
+ getGamificationContest(contestId: string): Promise<Models.ContestsResponse>;
2455
+ getGamificationContestAgentsScores(contestId: string, opts?: GamificationApi.getGamificationContestAgentsScoresOptions): Promise<Models.ContestScoresAgentsPagedList>;
2456
+ getGamificationContestAgentsScoresMe(contestId: string, opts?: GamificationApi.getGamificationContestAgentsScoresMeOptions): Promise<Models.ContestScoresAgentsPagedList>;
2457
+ getGamificationContestAgentsScoresTrends(contestId: string): Promise<Models.ContestScoresGroupTrendList>;
2458
+ getGamificationContestAgentsScoresTrendsMe(contestId: string): Promise<Models.ContestScoresAgentTrendList>;
2459
+ getGamificationContestPrizeimage(contestId: string, prizeImageId: string): Promise<Models.PrizeImages>;
2460
+ getGamificationContests(opts?: GamificationApi.getGamificationContestsOptions): Promise<Models.GetContestsEssentialsListing>;
2461
+ getGamificationContestsMe(opts?: GamificationApi.getGamificationContestsMeOptions): Promise<Models.GetContestsEssentialsListing>;
2395
2462
  getGamificationInsights(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, primaryPeriodStartWorkday: string, opts?: GamificationApi.getGamificationInsightsOptions): Promise<Models.InsightsSummary>;
2396
2463
  getGamificationInsightsDetails(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, primaryPeriodStartWorkday: string): Promise<Models.InsightsDetails>;
2397
2464
  getGamificationInsightsGroupsTrends(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, comparativePeriodEndWorkday: string, primaryPeriodStartWorkday: string, primaryPeriodEndWorkday: string): Promise<Models.InsightsTrend>;
@@ -2439,8 +2506,11 @@ declare class GamificationApi {
2439
2506
  getGamificationTemplate(templateId: string): Promise<Models.ObjectiveTemplate>;
2440
2507
  getGamificationTemplates(): Promise<Models.GetTemplatesResponse>;
2441
2508
  patchEmployeeperformanceExternalmetricsDefinition(metricId: string, body: Models.ExternalMetricDefinitionUpdateRequest): Promise<Models.ExternalMetricDefinition>;
2509
+ patchGamificationContest(contestId: string, body: Models.ContestsFinalizeRequest): Promise<Models.ContestsResponse>;
2442
2510
  postEmployeeperformanceExternalmetricsData(opts?: GamificationApi.postEmployeeperformanceExternalmetricsDataOptions): Promise<Models.ExternalMetricDataWriteResponse>;
2443
2511
  postEmployeeperformanceExternalmetricsDefinitions(opts?: GamificationApi.postEmployeeperformanceExternalmetricsDefinitionsOptions): Promise<Models.ExternalMetricDefinition>;
2512
+ postGamificationContests(body: Models.ContestsCreateRequest): Promise<Models.ContestsResponse>;
2513
+ postGamificationContestsUploadsPrizeimages(body: Models.GamificationContestPrizeImageUploadUrlRequest): Promise<Models.UploadUrlResponse>;
2444
2514
  postGamificationProfileActivate(profileId: string): Promise<Models.PerformanceProfile>;
2445
2515
  postGamificationProfileDeactivate(profileId: string): Promise<Models.PerformanceProfile>;
2446
2516
  postGamificationProfileMembers(profileId: string, body: Models.AssignUsers): Promise<Models.Assignment>;
@@ -2450,6 +2520,7 @@ declare class GamificationApi {
2450
2520
  postGamificationProfiles(body: Models.CreatePerformanceProfile, opts?: GamificationApi.postGamificationProfilesOptions): Promise<Models.PerformanceProfile>;
2451
2521
  postGamificationProfilesUserQuery(userId: string, body: Models.UserProfilesInDateRangeRequest): Promise<Models.UserProfilesInDateRange>;
2452
2522
  postGamificationProfilesUsersMeQuery(body: Models.UserProfilesInDateRangeRequest): Promise<Models.UserProfilesInDateRange>;
2523
+ putGamificationContest(contestId: string, body: Models.ContestsCreateRequest): Promise<Models.ContestsResponse>;
2453
2524
  putGamificationProfile(profileId: string, opts?: GamificationApi.putGamificationProfileOptions): Promise<Models.PerformanceProfile>;
2454
2525
  putGamificationProfileMetric(profileId: string, metricId: string, body: Models.CreateMetric): Promise<Models.Metric>;
2455
2526
  putGamificationStatus(status: Models.GamificationStatus): Promise<Models.GamificationStatus>;
@@ -2460,6 +2531,37 @@ declare namespace GamificationApi {
2460
2531
  "pageSize"?: number;
2461
2532
  "pageNumber"?: number;
2462
2533
  }
2534
+ export interface getGamificationContestAgentsScoresOptions {
2535
+ "pageNumber"?: number;
2536
+ "pageSize"?: number;
2537
+ "workday"?: string;
2538
+ "returnsView"?: string;
2539
+ }
2540
+ export interface getGamificationContestAgentsScoresMeOptions {
2541
+ "pageNumber"?: number;
2542
+ "pageSize"?: number;
2543
+ "workday"?: string;
2544
+ "returnsView"?: string;
2545
+ }
2546
+ export interface getGamificationContestsOptions {
2547
+ "pageNumber"?: number;
2548
+ "pageSize"?: number;
2549
+ "dateStart"?: string;
2550
+ "dateEnd"?: string;
2551
+ "status"?: Array<string>;
2552
+ "sortBy"?: string;
2553
+ "sortOrder"?: string;
2554
+ }
2555
+ export interface getGamificationContestsMeOptions {
2556
+ "pageNumber"?: number;
2557
+ "pageSize"?: number;
2558
+ "dateStart"?: string;
2559
+ "dateEnd"?: string;
2560
+ "status"?: Array<string>;
2561
+ "sortBy"?: string;
2562
+ "sortOrder"?: string;
2563
+ "view"?: string;
2564
+ }
2463
2565
  export interface getGamificationInsightsOptions {
2464
2566
  "pageSize"?: number;
2465
2567
  "pageNumber"?: number;
@@ -2838,6 +2940,7 @@ declare class IntegrationsApi {
2838
2940
  postIntegrationsSpeechNuanceNuanceIntegrationIdBotJobs(nuanceIntegrationId: string, botId: string, opts?: IntegrationsApi.postIntegrationsSpeechNuanceNuanceIntegrationIdBotJobsOptions): Promise<Models.AsyncJob>;
2839
2941
  postIntegrationsSpeechNuanceNuanceIntegrationIdBotsJobs(nuanceIntegrationId: string, opts?: IntegrationsApi.postIntegrationsSpeechNuanceNuanceIntegrationIdBotsJobsOptions): Promise<Models.AsyncJob>;
2840
2942
  postIntegrationsSpeechNuanceNuanceIntegrationIdBotsLaunchValidate(nuanceIntegrationId: string, settings: Models.BotExecutionConfiguration): Promise<void>;
2943
+ postIntegrationsWebhookEvents(tokenId: string, body: object): Promise<Models.WebhookInvocationResponse>;
2841
2944
  putIntegrationConfigCurrent(integrationId: string, opts?: IntegrationsApi.putIntegrationConfigCurrentOptions): Promise<Models.IntegrationConfiguration>;
2842
2945
  putIntegrationsActionDraftFunction(actionId: string, body: Models.Function): Promise<Models.FunctionConfig>;
2843
2946
  putIntegrationsBotconnectorIntegrationIdBots(integrationId: string, botList: Models.BotList): Promise<void>;
@@ -4082,8 +4185,10 @@ declare class ObjectsApi {
4082
4185
  deleteAuthorizationDivision(divisionId: string, opts?: ObjectsApi.deleteAuthorizationDivisionOptions): Promise<void>;
4083
4186
  getAuthorizationDivision(divisionId: string, opts?: ObjectsApi.getAuthorizationDivisionOptions): Promise<Models.AuthzDivision>;
4084
4187
  getAuthorizationDivisions(opts?: ObjectsApi.getAuthorizationDivisionsOptions): Promise<Models.AuthzDivisionEntityListing>;
4188
+ getAuthorizationDivisionsDeleted(opts?: ObjectsApi.getAuthorizationDivisionsDeletedOptions): Promise<Models.AuthzDivisionEntityListing>;
4085
4189
  getAuthorizationDivisionsHome(): Promise<Models.AuthzDivision>;
4086
4190
  getAuthorizationDivisionsLimit(): Promise<number>;
4191
+ getAuthorizationDivisionsQuery(opts?: ObjectsApi.getAuthorizationDivisionsQueryOptions): Promise<Models.AuthzDivisionCursorListing>;
4087
4192
  postAuthorizationDivisionObject(divisionId: string, objectType: string, body: Array<string>): Promise<void>;
4088
4193
  postAuthorizationDivisionRestore(divisionId: string, body: Models.AuthzDivision): Promise<Models.AuthzDivision>;
4089
4194
  postAuthorizationDivisions(body: Models.AuthzDivision): Promise<Models.AuthzDivision>;
@@ -4108,6 +4213,17 @@ declare namespace ObjectsApi {
4108
4213
  "id"?: Array<string>;
4109
4214
  "name"?: string;
4110
4215
  }
4216
+ export interface getAuthorizationDivisionsDeletedOptions {
4217
+ "pageNumber"?: number;
4218
+ "pageSize"?: number;
4219
+ }
4220
+ export interface getAuthorizationDivisionsQueryOptions {
4221
+ "before"?: string;
4222
+ "after"?: string;
4223
+ "pageSize"?: string;
4224
+ "id"?: Array<string>;
4225
+ "name"?: string;
4226
+ }
4111
4227
  }
4112
4228
 
4113
4229
  declare class OperationalEventsApi {
@@ -4291,6 +4407,7 @@ declare class OutboundApi {
4291
4407
  deleteOutboundDnclistCustomexclusioncolumns(dncListId: string, opts?: OutboundApi.deleteOutboundDnclistCustomexclusioncolumnsOptions): Promise<void>;
4292
4408
  deleteOutboundDnclistEmailaddresses(dncListId: string, opts?: OutboundApi.deleteOutboundDnclistEmailaddressesOptions): Promise<void>;
4293
4409
  deleteOutboundDnclistPhonenumbers(dncListId: string, opts?: OutboundApi.deleteOutboundDnclistPhonenumbersOptions): Promise<void>;
4410
+ deleteOutboundDnclistWhatsappnumbers(dncListId: string, opts?: OutboundApi.deleteOutboundDnclistWhatsappnumbersOptions): Promise<void>;
4294
4411
  deleteOutboundFilespecificationtemplate(fileSpecificationTemplateId: string): Promise<void>;
4295
4412
  deleteOutboundFilespecificationtemplatesBulk(id: Array<string>): Promise<void>;
4296
4413
  deleteOutboundImporttemplate(importTemplateId: string): Promise<void>;
@@ -4377,6 +4494,7 @@ declare class OutboundApi {
4377
4494
  patchOutboundDnclistCustomexclusioncolumns(dncListId: string, body: Models.DncPatchCustomExclusionColumnsRequest): Promise<void>;
4378
4495
  patchOutboundDnclistEmailaddresses(dncListId: string, body: Models.DncPatchEmailsRequest): Promise<void>;
4379
4496
  patchOutboundDnclistPhonenumbers(dncListId: string, body: Models.DncPatchPhoneNumbersRequest): Promise<void>;
4497
+ patchOutboundDnclistWhatsappnumbers(dncListId: string, body: Models.DncPatchWhatsAppNumbersRequest): Promise<void>;
4380
4498
  patchOutboundSettings(body: Models.OutboundSettings, opts?: OutboundApi.patchOutboundSettingsOptions): Promise<void>;
4381
4499
  postOutboundAttemptlimits(body: Models.AttemptLimits): Promise<Models.AttemptLimits>;
4382
4500
  postOutboundCallabletimesets(body: Models.CallableTimeSet): Promise<Models.CallableTimeSet>;
@@ -4451,6 +4569,9 @@ declare namespace OutboundApi {
4451
4569
  export interface deleteOutboundDnclistPhonenumbersOptions {
4452
4570
  "expiredOnly"?: boolean;
4453
4571
  }
4572
+ export interface deleteOutboundDnclistWhatsappnumbersOptions {
4573
+ "expiredOnly"?: boolean;
4574
+ }
4454
4575
  export interface getOutboundAttemptlimitsOptions {
4455
4576
  "pageSize"?: number;
4456
4577
  "pageNumber"?: number;
@@ -5463,6 +5584,8 @@ declare namespace RoutingApi {
5463
5584
  "filter"?: string;
5464
5585
  }
5465
5586
  export interface getRoutingEmailOutboundDomainsOptions {
5587
+ "pageSize"?: number;
5588
+ "pageNumber"?: number;
5466
5589
  "filter"?: string;
5467
5590
  }
5468
5591
  export interface getRoutingLanguagesOptions {
@@ -5993,11 +6116,14 @@ declare namespace SearchApi {
5993
6116
 
5994
6117
  declare class SettingsApi {
5995
6118
  constructor(apiClient?: ApiClientClass);
6119
+ deleteEmailsSettingsThreading(): Promise<void>;
5996
6120
  deleteUsersAgentuiAgentsAutoanswerAgentIdSettings(agentId: string): Promise<void>;
5997
6121
  getEmailsSettings(): Promise<Models.EmailSettings>;
6122
+ getEmailsSettingsThreading(): Promise<Models.EmailThreadingSettings>;
5998
6123
  getSettingsExecutiondata(): Promise<Models.ExecutionDataGlobalSettingsResponse>;
5999
6124
  getUsersAgentuiAgentsAutoanswerAgentIdSettings(agentId: string): Promise<Models.AutoAnswerSettings>;
6000
6125
  patchEmailsSettings(opts?: SettingsApi.patchEmailsSettingsOptions): Promise<Models.EmailSettings>;
6126
+ patchEmailsSettingsThreading(opts?: SettingsApi.patchEmailsSettingsThreadingOptions): Promise<Models.EmailThreadingSettings>;
6001
6127
  patchSettingsExecutiondata(body: Models.ExecutionDataSettingsRequest): Promise<Models.ExecutionDataGlobalSettingsResponse>;
6002
6128
  patchUsersAgentuiAgentsAutoanswerAgentIdSettings(agentId: string, body: Models.AutoAnswerSettings): Promise<Models.AutoAnswerSettings>;
6003
6129
  putUsersAgentuiAgentsAutoanswerAgentIdSettings(agentId: string, body: Models.AutoAnswerSettings): Promise<Models.AutoAnswerSettings>;
@@ -6007,6 +6133,9 @@ declare namespace SettingsApi {
6007
6133
  export interface patchEmailsSettingsOptions {
6008
6134
  "body"?: Models.EmailSettings;
6009
6135
  }
6136
+ export interface patchEmailsSettingsThreadingOptions {
6137
+ "body"?: Models.EmailThreadingSettings;
6138
+ }
6010
6139
  }
6011
6140
 
6012
6141
  declare class SocialMediaApi {
@@ -6372,6 +6501,9 @@ declare class TaskManagementApi {
6372
6501
  getTaskmanagementWorkitemsSchemaVersion(schemaId: string, versionId: string): Promise<Models.DataSchema>;
6373
6502
  getTaskmanagementWorkitemsSchemaVersions(schemaId: string): Promise<Models.DataSchema>;
6374
6503
  getTaskmanagementWorkitemsSchemas(): Promise<Models.DataSchemaListing>;
6504
+ getTaskmanagementWorkitemsSchemasCoretype(coreTypeName: string): Promise<Models.Coretype>;
6505
+ getTaskmanagementWorkitemsSchemasCoretypes(): Promise<Models.Coretype>;
6506
+ getTaskmanagementWorkitemsSchemasLimits(): Promise<Models.SchemaQuantityLimits>;
6375
6507
  getTaskmanagementWorktype(worktypeId: string, opts?: TaskManagementApi.getTaskmanagementWorktypeOptions): Promise<Models.Worktype>;
6376
6508
  getTaskmanagementWorktypeFlowsDatebasedRule(worktypeId: string, ruleId: string): Promise<Models.WorkitemDateBasedRule>;
6377
6509
  getTaskmanagementWorktypeFlowsDatebasedRules(worktypeId: string, opts?: TaskManagementApi.getTaskmanagementWorktypeFlowsDatebasedRulesOptions): Promise<Models.WorkitemDateBasedRuleListing>;
@@ -6925,6 +7057,7 @@ declare namespace TokensApi {
6925
7057
  declare class UploadsApi {
6926
7058
  constructor(apiClient?: ApiClientClass);
6927
7059
  getKnowledgeKnowledgebaseUploadsUrlsJob(knowledgeBaseId: string, jobId: string): Promise<Models.GetUploadSourceUrlJobStatusResponse>;
7060
+ postGamificationContestsUploadsPrizeimages(body: Models.GamificationContestPrizeImageUploadUrlRequest): Promise<Models.UploadUrlResponse>;
6928
7061
  postIntegrationsActionDraftFunctionUpload(actionId: string, body: Models.FunctionUploadRequest): Promise<Models.FunctionUploadResponse>;
6929
7062
  postKnowledgeDocumentuploads(body: Models.UploadUrlRequest): Promise<Models.UploadUrlResponse>;
6930
7063
  postKnowledgeKnowledgebaseUploadsUrlsJobs(knowledgeBaseId: string, body: Models.CreateUploadSourceUrlJobRequest): Promise<Models.CreateUploadSourceUrlJobResponse>;
@@ -11043,6 +11176,13 @@ declare namespace Models {
11043
11176
  "selfUri"?: string;
11044
11177
  }
11045
11178
 
11179
+ export interface AuthzDivisionCursorListing {
11180
+ "entities"?: Array<Models.AuthzDivision>;
11181
+ "nextUri"?: string;
11182
+ "selfUri"?: string;
11183
+ "previousUri"?: string;
11184
+ }
11185
+
11046
11186
  export interface AuthzDivisionEntityListing {
11047
11187
  "entities"?: Array<Models.AuthzDivision>;
11048
11188
  "pageSize"?: number;
@@ -11637,6 +11777,15 @@ declare namespace Models {
11637
11777
  "schedule"?: Models.BuScheduleReference;
11638
11778
  }
11639
11779
 
11780
+ export interface BuAgentScheduleShiftRequest {
11781
+ "id"?: string;
11782
+ "startDate"?: string;
11783
+ "lengthMinutes"?: number;
11784
+ "activities"?: Array<Models.BuAgentScheduleActivity>;
11785
+ "manuallyEdited"?: boolean;
11786
+ "schedule"?: Models.BuScheduleReference;
11787
+ }
11788
+
11640
11789
  export interface BuAgentScheduleUpdate {
11641
11790
  "type"?: string;
11642
11791
  "shiftStartDates"?: Array<string>;
@@ -11833,7 +11982,7 @@ declare namespace Models {
11833
11982
  "userId": string;
11834
11983
  "workPlanId"?: Models.ValueWrapperString;
11835
11984
  "workPlanIdsPerWeek"?: Models.ListWrapperString;
11836
- "shifts"?: Array<Models.BuAgentScheduleShift>;
11985
+ "shifts"?: Array<Models.BuAgentScheduleShiftRequest>;
11837
11986
  "fullDayTimeOffMarkers"?: Array<Models.BuFullDayTimeOffMarker>;
11838
11987
  }
11839
11988
 
@@ -12228,6 +12377,16 @@ declare namespace Models {
12228
12377
  "errorIndexes"?: Array<number>;
12229
12378
  }
12230
12379
 
12380
+ export interface BulkContactsEnrichRequest {
12381
+ "entities"?: Array<Models.ContactEnrichRequest>;
12382
+ }
12383
+
12384
+ export interface BulkContactsEnrichResponse {
12385
+ "results"?: Array<Models.BulkResponseResultExternalContactContactEnrichRequestBulkEntityErrorContactEnrichRequest>;
12386
+ "errorCount"?: number;
12387
+ "errorIndexes"?: Array<number>;
12388
+ }
12389
+
12231
12390
  export interface BulkContactsRequest {
12232
12391
  "entities"?: Array<Models.ExternalContact>;
12233
12392
  }
@@ -12244,6 +12403,15 @@ declare namespace Models {
12244
12403
  "errorIndexes"?: Array<number>;
12245
12404
  }
12246
12405
 
12406
+ export interface BulkEntityErrorContactEnrichRequest {
12407
+ "code"?: string;
12408
+ "message"?: string;
12409
+ "status"?: number;
12410
+ "retryable"?: boolean;
12411
+ "details"?: Array<Models.BulkErrorDetail>;
12412
+ "entity"?: Models.ContactEnrichRequest;
12413
+ }
12414
+
12247
12415
  export interface BulkEntityErrorEntity {
12248
12416
  "code"?: string;
12249
12417
  "message"?: string;
@@ -12271,6 +12439,15 @@ declare namespace Models {
12271
12439
  "entity"?: Models.ExternalOrganization;
12272
12440
  }
12273
12441
 
12442
+ export interface BulkEntityErrorExternalOrganizationEnrichRequest {
12443
+ "code"?: string;
12444
+ "message"?: string;
12445
+ "status"?: number;
12446
+ "retryable"?: boolean;
12447
+ "details"?: Array<Models.BulkErrorDetail>;
12448
+ "entity"?: Models.ExternalOrganizationEnrichRequest;
12449
+ }
12450
+
12274
12451
  export interface BulkEntityErrorNote {
12275
12452
  "code"?: string;
12276
12453
  "message"?: string;
@@ -12415,6 +12592,16 @@ declare namespace Models {
12415
12592
  "errorIndexes"?: Array<number>;
12416
12593
  }
12417
12594
 
12595
+ export interface BulkOrganizationsEnrichRequest {
12596
+ "entities"?: Array<Models.ExternalOrganizationEnrichRequest>;
12597
+ }
12598
+
12599
+ export interface BulkOrganizationsEnrichResponse {
12600
+ "results"?: Array<Models.BulkResponseResultExternalOrganizationExternalOrganizationEnrichRequestBulkEntityErrorExternalOrganizationEnrichRequest>;
12601
+ "errorCount"?: number;
12602
+ "errorIndexes"?: Array<number>;
12603
+ }
12604
+
12418
12605
  export interface BulkOrganizationsRequest {
12419
12606
  "entities"?: Array<Models.ExternalOrganization>;
12420
12607
  }
@@ -12441,6 +12628,13 @@ declare namespace Models {
12441
12628
  "errorIndexes"?: Array<number>;
12442
12629
  }
12443
12630
 
12631
+ export interface BulkResponseResultExternalContactContactEnrichRequestBulkEntityErrorContactEnrichRequest {
12632
+ "id"?: string;
12633
+ "success"?: boolean;
12634
+ "entity"?: Models.ExternalContact;
12635
+ "error"?: Models.BulkEntityErrorContactEnrichRequest;
12636
+ }
12637
+
12444
12638
  export interface BulkResponseResultExternalContactEntityBulkEntityErrorEntity {
12445
12639
  "id"?: string;
12446
12640
  "success"?: boolean;
@@ -12469,6 +12663,13 @@ declare namespace Models {
12469
12663
  "error"?: Models.BulkEntityErrorExternalOrganization;
12470
12664
  }
12471
12665
 
12666
+ export interface BulkResponseResultExternalOrganizationExternalOrganizationEnrichRequestBulkEntityErrorExternalOrganizationEnrichRequest {
12667
+ "id"?: string;
12668
+ "success"?: boolean;
12669
+ "entity"?: Models.ExternalOrganization;
12670
+ "error"?: Models.BulkEntityErrorExternalOrganizationEnrichRequest;
12671
+ }
12672
+
12472
12673
  export interface BulkResponseResultNoteEntityBulkEntityErrorEntity {
12473
12674
  "id"?: string;
12474
12675
  "success"?: boolean;
@@ -12711,6 +12912,7 @@ declare namespace Models {
12711
12912
  "direction"?: string;
12712
12913
  "recording"?: boolean;
12713
12914
  "recordingState"?: string;
12915
+ "recordersState"?: Models.RecordersState;
12714
12916
  "muted"?: boolean;
12715
12917
  "confined"?: boolean;
12716
12918
  "held"?: boolean;
@@ -12747,6 +12949,7 @@ declare namespace Models {
12747
12949
  "direction"?: string;
12748
12950
  "recording"?: boolean;
12749
12951
  "recordingState"?: string;
12952
+ "recordersState"?: Models.RecordersState;
12750
12953
  "muted"?: boolean;
12751
12954
  "confined"?: boolean;
12752
12955
  "held"?: boolean;
@@ -12788,6 +12991,7 @@ declare namespace Models {
12788
12991
  "otherMediaUris"?: Array<string>;
12789
12992
  "recentTransfers"?: Array<Models.TransferResponse>;
12790
12993
  "utilizationLabelId"?: string;
12994
+ "divisions"?: Array<Models.ConversationDivisionMembership>;
12791
12995
  "recordingState"?: string;
12792
12996
  "maxParticipants"?: number;
12793
12997
  "securePause"?: boolean;
@@ -12918,6 +13122,7 @@ declare namespace Models {
12918
13122
  "alertingTimeoutMs"?: number;
12919
13123
  "provider"?: string;
12920
13124
  "externalContact"?: Models.DomainEntityRef;
13125
+ "externalContactInitialDivisionId"?: string;
12921
13126
  "externalOrganization"?: Models.DomainEntityRef;
12922
13127
  "wrapup"?: Models.Wrapup;
12923
13128
  "peer"?: string;
@@ -13095,6 +13300,7 @@ declare namespace Models {
13095
13300
  "otherMediaUris"?: Array<string>;
13096
13301
  "recentTransfers"?: Array<Models.TransferResponse>;
13097
13302
  "utilizationLabelId"?: string;
13303
+ "divisions"?: Array<Models.ConversationDivisionMembership>;
13098
13304
  "selfUri"?: string;
13099
13305
  }
13100
13306
 
@@ -13148,6 +13354,7 @@ declare namespace Models {
13148
13354
  "alertingTimeoutMs"?: number;
13149
13355
  "provider"?: string;
13150
13356
  "externalContact"?: Models.DomainEntityRef;
13357
+ "externalContactInitialDivisionId"?: string;
13151
13358
  "externalOrganization"?: Models.DomainEntityRef;
13152
13359
  "wrapup"?: Models.Wrapup;
13153
13360
  "peer"?: string;
@@ -13745,6 +13952,7 @@ declare namespace Models {
13745
13952
  "otherMediaUris"?: Array<string>;
13746
13953
  "recentTransfers"?: Array<Models.TransferResponse>;
13747
13954
  "utilizationLabelId"?: string;
13955
+ "divisions"?: Array<Models.ConversationDivisionMembership>;
13748
13956
  "selfUri"?: string;
13749
13957
  }
13750
13958
 
@@ -13814,6 +14022,7 @@ declare namespace Models {
13814
14022
  "alertingTimeoutMs"?: number;
13815
14023
  "provider"?: string;
13816
14024
  "externalContact"?: Models.DomainEntityRef;
14025
+ "externalContactInitialDivisionId"?: string;
13817
14026
  "externalOrganization"?: Models.DomainEntityRef;
13818
14027
  "wrapup"?: Models.Wrapup;
13819
14028
  "peer"?: string;
@@ -14142,6 +14351,7 @@ declare namespace Models {
14142
14351
  "otherMediaUris"?: Array<string>;
14143
14352
  "recentTransfers"?: Array<Models.TransferResponse>;
14144
14353
  "utilizationLabelId"?: string;
14354
+ "divisions"?: Array<Models.ConversationDivisionMembership>;
14145
14355
  "selfUri"?: string;
14146
14356
  }
14147
14357
 
@@ -14185,6 +14395,7 @@ declare namespace Models {
14185
14395
  "alertingTimeoutMs"?: number;
14186
14396
  "provider"?: string;
14187
14397
  "externalContact"?: Models.DomainEntityRef;
14398
+ "externalContactInitialDivisionId"?: string;
14188
14399
  "externalOrganization"?: Models.DomainEntityRef;
14189
14400
  "wrapup"?: Models.Wrapup;
14190
14401
  "peer"?: string;
@@ -14808,6 +15019,20 @@ declare namespace Models {
14808
15019
  "divisionId"?: string;
14809
15020
  }
14810
15021
 
15022
+ export interface ContactEnrichOptions {
15023
+ "promote"?: boolean;
15024
+ }
15025
+
15026
+ export interface ContactEnrichRequest {
15027
+ "id"?: string;
15028
+ "division"?: Models.WritableStarrableDivision;
15029
+ "matchingIdentifiers": Array<Models.ContactIdentifier>;
15030
+ "action": string;
15031
+ "contact"?: Models.ExternalContact;
15032
+ "fieldRules"?: Models.EnrichFieldRules;
15033
+ "options"?: Models.ContactEnrichOptions;
15034
+ }
15035
+
14811
15036
  export interface ContactIdentifier {
14812
15037
  "id"?: string;
14813
15038
  "division"?: Models.WritableStarrableDivision;
@@ -14899,6 +15124,7 @@ declare namespace Models {
14899
15124
  "columnNames": Array<string>;
14900
15125
  "phoneColumns"?: Array<Models.ContactPhoneNumberColumn>;
14901
15126
  "emailColumns"?: Array<Models.EmailColumn>;
15127
+ "whatsAppColumns"?: Array<Models.WhatsAppColumn>;
14902
15128
  "importStatus"?: Models.ImportStatus;
14903
15129
  "previewModeColumnName"?: string;
14904
15130
  "previewModeAcceptedValues"?: Array<string>;
@@ -14918,6 +15144,7 @@ declare namespace Models {
14918
15144
  "columnNames": Array<string>;
14919
15145
  "phoneColumns"?: Array<Models.ContactPhoneNumberColumn>;
14920
15146
  "emailColumns"?: Array<Models.EmailColumn>;
15147
+ "whatsAppColumns"?: Array<Models.WhatsAppColumn>;
14921
15148
  "importStatus"?: Models.ImportStatus;
14922
15149
  "size"?: number;
14923
15150
  "selfUri"?: string;
@@ -15011,6 +15238,7 @@ declare namespace Models {
15011
15238
  "columnNames": Array<string>;
15012
15239
  "phoneColumns"?: Array<Models.ContactPhoneNumberColumn>;
15013
15240
  "emailColumns"?: Array<Models.EmailColumn>;
15241
+ "whatsAppColumns"?: Array<Models.WhatsAppColumn>;
15014
15242
  "previewModeColumnName"?: string;
15015
15243
  "previewModeAcceptedValues"?: Array<string>;
15016
15244
  "attemptLimits"?: Models.DomainEntityRef;
@@ -15269,6 +15497,14 @@ declare namespace Models {
15269
15497
  "components"?: Array<Models.ListItemComponent>;
15270
15498
  }
15271
15499
 
15500
+ export interface ContentLocation {
15501
+ "url"?: string;
15502
+ "address"?: string;
15503
+ "text"?: string;
15504
+ "latitude"?: number;
15505
+ "longitude"?: number;
15506
+ }
15507
+
15272
15508
  export interface ContentManagementSingleDocumentTopicDocumentDataV2 {
15273
15509
  "id"?: string;
15274
15510
  "name"?: string;
@@ -15452,6 +15688,193 @@ declare namespace Models {
15452
15688
  "selfUri"?: string;
15453
15689
  }
15454
15690
 
15691
+ export interface ContestDisqualifiedAgents {
15692
+ "id"?: string;
15693
+ "note"?: string;
15694
+ "selfUri"?: string;
15695
+ }
15696
+
15697
+ export interface ContestMetricScore {
15698
+ "metric"?: Models.AddressableEntityRef;
15699
+ "score"?: number;
15700
+ "totalPoints"?: number;
15701
+ "percentOfGoal"?: number;
15702
+ }
15703
+
15704
+ export interface ContestMetricScoreRanked {
15705
+ "metric"?: Models.AddressableEntityRef;
15706
+ "score"?: number;
15707
+ "totalPoints"?: number;
15708
+ "percentOfGoal"?: number;
15709
+ "rank"?: number;
15710
+ }
15711
+
15712
+ export interface ContestMetrics {
15713
+ "id": string;
15714
+ "name"?: string;
15715
+ "weight": number;
15716
+ "minimumQualifier": number;
15717
+ "selfUri"?: string;
15718
+ }
15719
+
15720
+ export interface ContestPrizes {
15721
+ "tier": number;
15722
+ "name": string;
15723
+ "description": string;
15724
+ "imageId": string;
15725
+ "imageUrl"?: string;
15726
+ "winnersCount": number;
15727
+ }
15728
+
15729
+ export interface ContestProfile {
15730
+ "id": string;
15731
+ "name"?: string;
15732
+ "selfUri"?: string;
15733
+ }
15734
+
15735
+ export interface ContestRequesingParticipantDailyInfo {
15736
+ "dateWorkday"?: string;
15737
+ "contestScore"?: Models.ContestScoreRanked;
15738
+ }
15739
+
15740
+ export interface ContestScore {
15741
+ "score"?: number;
15742
+ "totalPoints"?: number;
15743
+ "percentOfGoal"?: number;
15744
+ }
15745
+
15746
+ export interface ContestScoreRanked {
15747
+ "score"?: number;
15748
+ "totalPoints"?: number;
15749
+ "percentOfGoal"?: number;
15750
+ "rank"?: number;
15751
+ "tier"?: number;
15752
+ }
15753
+
15754
+ export interface ContestScoresAgentTrend {
15755
+ "contestScore"?: Models.ContestScoreRanked;
15756
+ "metricScores"?: Array<Models.ContestMetricScoreRanked>;
15757
+ "disqualified"?: boolean;
15758
+ "dateWorkday"?: string;
15759
+ }
15760
+
15761
+ export interface ContestScoresAgentTrendList {
15762
+ "entities"?: Array<Models.ContestScoresAgentTrend>;
15763
+ "user"?: Models.UserReference;
15764
+ }
15765
+
15766
+ export interface ContestScoresAgents {
15767
+ "contestScore"?: Models.ContestScoreRanked;
15768
+ "metricScores"?: Array<Models.ContestMetricScoreRanked>;
15769
+ "disqualified"?: boolean;
15770
+ "user"?: Models.UserReference;
15771
+ }
15772
+
15773
+ export interface ContestScoresAgentsPagedList {
15774
+ "entities"?: Array<Models.ContestScoresAgents>;
15775
+ "pageSize"?: number;
15776
+ "pageNumber"?: number;
15777
+ "total"?: number;
15778
+ "dateWorkday"?: string;
15779
+ "pageCount"?: number;
15780
+ }
15781
+
15782
+ export interface ContestScoresGroupTrend {
15783
+ "dateWorkday"?: string;
15784
+ "contestScore"?: Models.ContestScore;
15785
+ "metricScores"?: Array<Models.ContestMetricScore>;
15786
+ }
15787
+
15788
+ export interface ContestScoresGroupTrendList {
15789
+ "entities"?: Array<Models.ContestScoresGroupTrend>;
15790
+ }
15791
+
15792
+ export interface ContestUserRank {
15793
+ "id"?: string;
15794
+ "rank"?: number;
15795
+ "selfUri"?: string;
15796
+ }
15797
+
15798
+ export interface ContestWinners {
15799
+ "tier"?: number;
15800
+ "users"?: Array<Models.ContestUserRank>;
15801
+ }
15802
+
15803
+ export interface ContestWinnersRequest {
15804
+ "tier"?: number;
15805
+ "userIds"?: Array<string>;
15806
+ }
15807
+
15808
+ export interface ContestsCreateRequest {
15809
+ "id"?: string;
15810
+ "division"?: Models.WritableDivision;
15811
+ "title": string;
15812
+ "description": string;
15813
+ "dateStart": string;
15814
+ "dateEnd": string;
15815
+ "winningCriteria": string;
15816
+ "dateAnnounced": string;
15817
+ "announcementTimezone": string;
15818
+ "anonymization": string;
15819
+ "metrics": Array<Models.ContestMetrics>;
15820
+ "prizes": Array<Models.ContestPrizes>;
15821
+ "profileId": string;
15822
+ "participantIds": Array<string>;
15823
+ "selfUri"?: string;
15824
+ }
15825
+
15826
+ export interface ContestsEssentials {
15827
+ "id"?: string;
15828
+ "title": string;
15829
+ "status"?: string;
15830
+ "dateStart": string;
15831
+ "dateEnd": string;
15832
+ "profile"?: Models.ContestProfile;
15833
+ "participantCount"?: number;
15834
+ "dateAnnounced": string;
15835
+ "dateFinalized"?: string;
15836
+ "dateCancelled"?: string;
15837
+ "dateModified"?: string;
15838
+ "dateScoresModified"?: string;
15839
+ "metrics": Array<Models.ContestMetrics>;
15840
+ "requestingParticipantContestInfo"?: Models.ContestRequesingParticipantDailyInfo;
15841
+ "selfUri"?: string;
15842
+ }
15843
+
15844
+ export interface ContestsFinalizeRequest {
15845
+ "status": string;
15846
+ "winners"?: Array<Models.ContestWinnersRequest>;
15847
+ "disqualifiedAgents"?: Array<Models.ContestDisqualifiedAgents>;
15848
+ }
15849
+
15850
+ export interface ContestsResponse {
15851
+ "id"?: string;
15852
+ "division"?: Models.WritableDivision;
15853
+ "title": string;
15854
+ "description": string;
15855
+ "dateStart": string;
15856
+ "dateEnd": string;
15857
+ "winningCriteria": string;
15858
+ "dateAnnounced": string;
15859
+ "announcementTimezone": string;
15860
+ "anonymization": string;
15861
+ "metrics": Array<Models.ContestMetrics>;
15862
+ "prizes": Array<Models.ContestPrizes>;
15863
+ "version"?: number;
15864
+ "createdBy"?: Models.UserReference;
15865
+ "profile"?: Models.ContestProfile;
15866
+ "participants"?: Array<Models.UserReference>;
15867
+ "status"?: string;
15868
+ "participantCount"?: number;
15869
+ "dateFinalized"?: string;
15870
+ "dateCancelled"?: string;
15871
+ "dateModified"?: string;
15872
+ "dateScoresModified"?: string;
15873
+ "winners"?: Array<Models.ContestWinners>;
15874
+ "disqualifiedAgents"?: Array<Models.ContestDisqualifiedAgents>;
15875
+ "selfUri"?: string;
15876
+ }
15877
+
15455
15878
  export interface Context {
15456
15879
  "patterns": Array<Models.ContextPattern>;
15457
15880
  }
@@ -16483,6 +16906,13 @@ declare namespace Models {
16483
16906
  "dateTime"?: string;
16484
16907
  }
16485
16908
 
16909
+ export interface ConversationContentInteractiveApplication {
16910
+ "name"?: string;
16911
+ "url"?: string;
16912
+ "receivedMessage"?: Models.ConversationContentReceivedReplyMessage;
16913
+ "replyMessage"?: Models.ConversationContentReceivedReplyMessage;
16914
+ }
16915
+
16486
16916
  export interface ConversationContentLocation {
16487
16917
  "url"?: string;
16488
16918
  "address"?: string;
@@ -16517,6 +16947,12 @@ declare namespace Models {
16517
16947
  "count": number;
16518
16948
  }
16519
16949
 
16950
+ export interface ConversationContentReceivedReplyMessage {
16951
+ "title"?: string;
16952
+ "subtitle"?: string;
16953
+ "imageUrl"?: string;
16954
+ }
16955
+
16520
16956
  export interface ConversationContentStory {
16521
16957
  "type"?: string;
16522
16958
  "url"?: string;
@@ -17328,6 +17764,7 @@ declare namespace Models {
17328
17764
  "type"?: string;
17329
17765
  "title"?: string;
17330
17766
  "description"?: string;
17767
+ "outcome"?: string;
17331
17768
  }
17332
17769
 
17333
17770
  export interface ConversationMessageContent {
@@ -19947,6 +20384,7 @@ declare namespace Models {
19947
20384
  "countRecordsUpdated"?: number;
19948
20385
  "countRecordsDeleted"?: number;
19949
20386
  "countRecordsFailed"?: number;
20387
+ "uploadHeaders"?: { [key: string]: string; };
19950
20388
  "selfUri"?: string;
19951
20389
  }
19952
20390
 
@@ -20522,6 +20960,7 @@ declare namespace Models {
20522
20960
  "callRecords"?: { [key: string]: Models.CallRecord; };
20523
20961
  "latestSmsEvaluations"?: { [key: string]: Models.MessageEvaluation; };
20524
20962
  "latestEmailEvaluations"?: { [key: string]: Models.MessageEvaluation; };
20963
+ "latestWhatsAppEvaluations"?: { [key: string]: Models.MessageEvaluation; };
20525
20964
  "callable"?: boolean;
20526
20965
  "phoneNumberStatus"?: { [key: string]: Models.PhoneNumberStatus; };
20527
20966
  "contactableStatus"?: { [key: string]: Models.ContactableStatus; };
@@ -21300,6 +21739,12 @@ declare namespace Models {
21300
21739
  "expirationDateTime"?: string;
21301
21740
  }
21302
21741
 
21742
+ export interface DncPatchWhatsAppNumbersRequest {
21743
+ "action"?: string;
21744
+ "whatsAppNumbers"?: Array<string>;
21745
+ "expirationDateTime"?: string;
21746
+ }
21747
+
21303
21748
  export interface DnclistDownloadReadyExportUri {
21304
21749
  "uri"?: string;
21305
21750
  "exportTimestamp"?: string;
@@ -22194,6 +22639,7 @@ declare namespace Models {
22194
22639
  export interface DomainResourceConditionValue {
22195
22640
  "user"?: Models.User;
22196
22641
  "queue"?: Models.Queue;
22642
+ "team"?: Models.Team;
22197
22643
  "value"?: string;
22198
22644
  "type"?: string;
22199
22645
  }
@@ -22838,6 +23284,7 @@ declare namespace Models {
22838
23284
  "otherMediaUris"?: Array<string>;
22839
23285
  "recentTransfers"?: Array<Models.TransferResponse>;
22840
23286
  "utilizationLabelId"?: string;
23287
+ "divisions"?: Array<Models.ConversationDivisionMembership>;
22841
23288
  "selfUri"?: string;
22842
23289
  }
22843
23290
 
@@ -22937,6 +23384,7 @@ declare namespace Models {
22937
23384
  "alertingTimeoutMs"?: number;
22938
23385
  "provider"?: string;
22939
23386
  "externalContact"?: Models.DomainEntityRef;
23387
+ "externalContactInitialDivisionId"?: string;
22940
23388
  "externalOrganization"?: Models.DomainEntityRef;
22941
23389
  "wrapup"?: Models.Wrapup;
22942
23390
  "peer"?: string;
@@ -23102,6 +23550,11 @@ declare namespace Models {
23102
23550
  "rootDomain"?: string;
23103
23551
  }
23104
23552
 
23553
+ export interface EmailThreadingSettings {
23554
+ "startNewConversationOnSubjectChange"?: boolean;
23555
+ "timeoutInMinutes"?: number;
23556
+ }
23557
+
23105
23558
  export interface EmailUserEstablishedEvent {
23106
23559
  "eventId": string;
23107
23560
  "eventDateTime": string;
@@ -23206,6 +23659,19 @@ declare namespace Models {
23206
23659
  "userId"?: string;
23207
23660
  }
23208
23661
 
23662
+ export interface EmployeePerformanceExternalMetricsDefinitionExternalMetricsDefinition {
23663
+ "id"?: string;
23664
+ "name"?: string;
23665
+ "unit"?: string;
23666
+ "unitDefinition"?: string;
23667
+ "precision"?: number;
23668
+ "defaultObjectiveType"?: string;
23669
+ "retentionMonths"?: number;
23670
+ "enabled"?: boolean;
23671
+ "inUse"?: boolean;
23672
+ "dateLastRefreshed"?: string;
23673
+ }
23674
+
23209
23675
  export interface EmployerInfo {
23210
23676
  "officialName"?: string;
23211
23677
  "employeeId"?: string;
@@ -23283,6 +23749,18 @@ declare namespace Models {
23283
23749
  "selfUri"?: string;
23284
23750
  }
23285
23751
 
23752
+ export interface EnrichFieldRule {
23753
+ "field"?: string;
23754
+ "action"?: string;
23755
+ "arrayAction"?: string;
23756
+ }
23757
+
23758
+ export interface EnrichFieldRules {
23759
+ "defaultAction"?: string;
23760
+ "rules"?: Array<Models.EnrichFieldRule>;
23761
+ "defaultArrayAction"?: string;
23762
+ }
23763
+
23286
23764
  export interface Entity {
23287
23765
  "id"?: string;
23288
23766
  }
@@ -24238,6 +24716,7 @@ declare namespace Models {
24238
24716
  "whatsAppId"?: Models.WhatsAppId;
24239
24717
  "facebookId"?: Models.FacebookId;
24240
24718
  "externalIds"?: Array<Models.ExternalId>;
24719
+ "identifiers"?: Array<Models.ContactIdentifier>;
24241
24720
  "modifyDate"?: string;
24242
24721
  "createDate"?: string;
24243
24722
  "externalOrganization"?: Models.ExternalOrganization;
@@ -24877,6 +25356,16 @@ declare namespace Models {
24877
25356
  "selfUri"?: string;
24878
25357
  }
24879
25358
 
25359
+ export interface ExternalOrganizationEnrichRequest {
25360
+ "id"?: string;
25361
+ "division"?: Models.WritableStarrableDivision;
25362
+ "matchingIdentifiers"?: Array<Models.ExternalOrganizationIdentifier>;
25363
+ "action"?: string;
25364
+ "externalOrganization"?: Models.ExternalOrganization;
25365
+ "fieldRules"?: Models.EnrichFieldRules;
25366
+ "selfUri"?: string;
25367
+ }
25368
+
24880
25369
  export interface ExternalOrganizationIdentifier {
24881
25370
  "id"?: string;
24882
25371
  "division"?: Models.WritableStarrableDivision;
@@ -24887,6 +25376,15 @@ declare namespace Models {
24887
25376
  "selfUri"?: string;
24888
25377
  }
24889
25378
 
25379
+ export interface ExternalOrganizationIdentifierClaimRequest {
25380
+ "operation": string;
25381
+ "identifier": Models.ExternalOrganizationIdentifier;
25382
+ }
25383
+
25384
+ export interface ExternalOrganizationIdentifierListing {
25385
+ "entities"?: Array<Models.ExternalOrganizationIdentifier>;
25386
+ }
25387
+
24890
25388
  export interface ExternalOrganizationListing {
24891
25389
  "entities"?: Array<Models.ExternalOrganization>;
24892
25390
  "pageSize"?: number;
@@ -25247,8 +25745,13 @@ declare namespace Models {
25247
25745
  }
25248
25746
 
25249
25747
  export interface FeedbackAddRequest {
25748
+ "rating"?: string;
25250
25749
  "summary": string;
25750
+ }
25751
+
25752
+ export interface FeedbackUpdateRequest {
25251
25753
  "rating"?: string;
25754
+ "summary"?: string;
25252
25755
  }
25253
25756
 
25254
25757
  export interface FieldConfig {
@@ -26461,6 +26964,15 @@ declare namespace Models {
26461
26964
  "selfUri"?: string;
26462
26965
  }
26463
26966
 
26967
+ export interface GamificationContestPrizeImageUploadUrlRequest {
26968
+ "fileName"?: string;
26969
+ "contentMd5"?: string;
26970
+ "signedUrlTimeoutSeconds"?: number;
26971
+ "contentType": string;
26972
+ "contentLength": number;
26973
+ "serverSideEncryption"?: string;
26974
+ }
26975
+
26464
26976
  export interface GamificationScorecardChangeTopicEvaluationDetail {
26465
26977
  "evaluationId"?: string;
26466
26978
  "conversationId"?: string;
@@ -26635,6 +27147,19 @@ declare namespace Models {
26635
27147
  "pageCount"?: number;
26636
27148
  }
26637
27149
 
27150
+ export interface GetContestsEssentialsListing {
27151
+ "entities"?: Array<Models.ContestsEssentials>;
27152
+ "pageSize"?: number;
27153
+ "pageNumber"?: number;
27154
+ "total"?: number;
27155
+ "firstUri"?: string;
27156
+ "lastUri"?: string;
27157
+ "selfUri"?: string;
27158
+ "nextUri"?: string;
27159
+ "previousUri"?: string;
27160
+ "pageCount"?: number;
27161
+ }
27162
+
26638
27163
  export interface GetFlowExecutionDataJobResult {
26639
27164
  "id"?: string;
26640
27165
  "name"?: string;
@@ -32395,6 +32920,11 @@ declare namespace Models {
32395
32920
  "entities"?: Array<Models.Member>;
32396
32921
  }
32397
32922
 
32923
+ export interface MergeContactsRequest {
32924
+ "contactIds": Array<string>;
32925
+ "valueOverride"?: Models.ExternalContact;
32926
+ }
32927
+
32398
32928
  export interface MergeOperation {
32399
32929
  "sourceContact"?: Models.AddressableEntityRef;
32400
32930
  "targetContact"?: Models.AddressableEntityRef;
@@ -32456,6 +32986,7 @@ declare namespace Models {
32456
32986
  "text"?: Models.ContentText;
32457
32987
  "quickReplyV2"?: Models.ContentQuickReplyV2;
32458
32988
  "datePicker"?: Models.ContentDatePicker;
32989
+ "location"?: Models.ContentLocation;
32459
32990
  }
32460
32991
 
32461
32992
  export interface MessageConversation {
@@ -32465,6 +32996,7 @@ declare namespace Models {
32465
32996
  "otherMediaUris"?: Array<string>;
32466
32997
  "recentTransfers"?: Array<Models.TransferResponse>;
32467
32998
  "utilizationLabelId"?: string;
32999
+ "divisions"?: Array<Models.ConversationDivisionMembership>;
32468
33000
  "selfUri"?: string;
32469
33001
  }
32470
33002
 
@@ -32602,6 +33134,7 @@ declare namespace Models {
32602
33134
  "alertingTimeoutMs"?: number;
32603
33135
  "provider"?: string;
32604
33136
  "externalContact"?: Models.DomainEntityRef;
33137
+ "externalContactInitialDivisionId"?: string;
32605
33138
  "externalOrganization"?: Models.DomainEntityRef;
32606
33139
  "wrapup"?: Models.Wrapup;
32607
33140
  "peer"?: string;
@@ -32683,6 +33216,7 @@ declare namespace Models {
32683
33216
  "dynamicContactQueueingSettings"?: Models.DynamicContactQueueingSettings;
32684
33217
  "emailConfig"?: Models.EmailConfig;
32685
33218
  "smsConfig"?: Models.SmsConfig;
33219
+ "whatsAppConfig"?: Models.WhatsAppConfig;
32686
33220
  "selfUri"?: string;
32687
33221
  }
32688
33222
 
@@ -33402,6 +33936,7 @@ declare namespace Models {
33402
33936
  "type": string;
33403
33937
  "subType"?: string;
33404
33938
  "maxLength"?: number;
33939
+ "minLength"?: number;
33405
33940
  "examples"?: Array<Models.NamedEntityTypeMechanismExample>;
33406
33941
  }
33407
33942
 
@@ -34218,6 +34753,7 @@ declare namespace Models {
34218
34753
  "id"?: string;
34219
34754
  "division"?: Models.WritableStarrableDivision;
34220
34755
  "resolveIdentities": boolean;
34756
+ "externalSource"?: Models.AddressableEntityRef;
34221
34757
  "selfUri"?: string;
34222
34758
  }
34223
34759
 
@@ -34422,6 +34958,7 @@ declare namespace Models {
34422
34958
  "languagePreference"?: string;
34423
34959
  "lastTokenIssued"?: Models.OAuthLastTokenIssued;
34424
34960
  "dateLastLogin"?: string;
34961
+ "dateWelcomeSent"?: string;
34425
34962
  "organization"?: Models.Organization;
34426
34963
  }
34427
34964
 
@@ -34932,6 +35469,109 @@ declare namespace Models {
34932
35469
  "name"?: string;
34933
35470
  }
34934
35471
 
35472
+ export interface OutboundMessagingWhatsappCampaignConfigChangeContactSort {
35473
+ "fieldName"?: string;
35474
+ "direction"?: string;
35475
+ "numeric"?: boolean;
35476
+ "additionalProperties"?: { [key: string]: object; };
35477
+ }
35478
+
35479
+ export interface OutboundMessagingWhatsappCampaignConfigChangeEmailConfig {
35480
+ "emailColumns"?: Array<string>;
35481
+ "contentTemplate"?: Models.OutboundMessagingWhatsappCampaignConfigChangeResponseRef;
35482
+ "fromAddress"?: Models.OutboundMessagingWhatsappCampaignConfigChangeFromEmailAddress;
35483
+ "replyToAddress"?: Models.OutboundMessagingWhatsappCampaignConfigChangeReplyToEmailAddress;
35484
+ }
35485
+
35486
+ export interface OutboundMessagingWhatsappCampaignConfigChangeErrorDetail {
35487
+ "error"?: string;
35488
+ "details"?: string;
35489
+ }
35490
+
35491
+ export interface OutboundMessagingWhatsappCampaignConfigChangeFromEmailAddress {
35492
+ "friendlyName"?: string;
35493
+ "localPart"?: string;
35494
+ "domain"?: Models.OutboundMessagingWhatsappCampaignConfigChangeUriReference;
35495
+ }
35496
+
35497
+ export interface OutboundMessagingWhatsappCampaignConfigChangeIntegrationRef {
35498
+ "id"?: string;
35499
+ }
35500
+
35501
+ export interface OutboundMessagingWhatsappCampaignConfigChangeMessagingCampaign {
35502
+ "campaignStatus"?: string;
35503
+ "callableTimeSet"?: Models.OutboundMessagingWhatsappCampaignConfigChangeUriReference;
35504
+ "contactList"?: Models.OutboundMessagingWhatsappCampaignConfigChangeUriReference;
35505
+ "dncLists"?: Array<Models.OutboundMessagingWhatsappCampaignConfigChangeUriReference>;
35506
+ "contactListFilters"?: Array<Models.OutboundMessagingWhatsappCampaignConfigChangeUriReference>;
35507
+ "alwaysRunning"?: boolean;
35508
+ "contactSorts"?: Array<Models.OutboundMessagingWhatsappCampaignConfigChangeContactSort>;
35509
+ "messagesPerMinute"?: number;
35510
+ "ruleSets"?: Array<Models.OutboundMessagingWhatsappCampaignConfigChangeUriReference>;
35511
+ "smsConfig"?: Models.OutboundMessagingWhatsappCampaignConfigChangeSmsConfig;
35512
+ "emailConfig"?: Models.OutboundMessagingWhatsappCampaignConfigChangeEmailConfig;
35513
+ "whatsAppConfig"?: Models.OutboundMessagingWhatsappCampaignConfigChangeWhatsAppConfig;
35514
+ "errors"?: Array<Models.OutboundMessagingWhatsappCampaignConfigChangeErrorDetail>;
35515
+ "id"?: string;
35516
+ "name"?: string;
35517
+ "dateCreated"?: string;
35518
+ "dateModified"?: string;
35519
+ "version"?: number;
35520
+ "division"?: Models.OutboundMessagingWhatsappCampaignConfigChangeUriReference;
35521
+ }
35522
+
35523
+ export interface OutboundMessagingWhatsappCampaignConfigChangeObject {
35524
+ }
35525
+
35526
+ export interface OutboundMessagingWhatsappCampaignConfigChangeReplyToEmailAddress {
35527
+ "domain"?: Models.OutboundMessagingWhatsappCampaignConfigChangeUriReference;
35528
+ "route"?: Models.OutboundMessagingWhatsappCampaignConfigChangeUriReference;
35529
+ }
35530
+
35531
+ export interface OutboundMessagingWhatsappCampaignConfigChangeResponseRef {
35532
+ "id"?: string;
35533
+ }
35534
+
35535
+ export interface OutboundMessagingWhatsappCampaignConfigChangeSmsConfig {
35536
+ "messageColumn"?: string;
35537
+ "phoneColumn"?: string;
35538
+ "senderSmsPhoneNumber"?: Models.OutboundMessagingWhatsappCampaignConfigChangeSmsPhoneNumberRef;
35539
+ "contentTemplate"?: Models.OutboundMessagingWhatsappCampaignConfigChangeResponseRef;
35540
+ }
35541
+
35542
+ export interface OutboundMessagingWhatsappCampaignConfigChangeSmsPhoneNumberRef {
35543
+ "phoneNumber"?: string;
35544
+ }
35545
+
35546
+ export interface OutboundMessagingWhatsappCampaignConfigChangeUriReference {
35547
+ "id"?: string;
35548
+ "name"?: string;
35549
+ }
35550
+
35551
+ export interface OutboundMessagingWhatsappCampaignConfigChangeWhatsAppConfig {
35552
+ "whatsAppColumns"?: Array<string>;
35553
+ "integration"?: Models.OutboundMessagingWhatsappCampaignConfigChangeIntegrationRef;
35554
+ "contentTemplate"?: Models.OutboundMessagingWhatsappCampaignConfigChangeResponseRef;
35555
+ }
35556
+
35557
+ export interface OutboundMessagingWhatsappCampaignProgressEventCampaignProgress {
35558
+ "campaign"?: Models.OutboundMessagingWhatsappCampaignProgressEventUriReference;
35559
+ "numberOfContactsCalled"?: number;
35560
+ "numberOfContactsMessaged"?: number;
35561
+ "totalNumberOfContacts"?: number;
35562
+ "percentage"?: number;
35563
+ "numberOfContactsSkipped"?: { [key: string]: number; };
35564
+ "additionalProperties"?: { [key: string]: object; };
35565
+ }
35566
+
35567
+ export interface OutboundMessagingWhatsappCampaignProgressEventObject {
35568
+ }
35569
+
35570
+ export interface OutboundMessagingWhatsappCampaignProgressEventUriReference {
35571
+ "id"?: string;
35572
+ "name"?: string;
35573
+ }
35574
+
34935
35575
  export interface OutboundOnlySetting {
34936
35576
  "outbound"?: string;
34937
35577
  }
@@ -36112,6 +36752,12 @@ declare namespace Models {
36112
36752
  "startDate": string;
36113
36753
  }
36114
36754
 
36755
+ export interface PlanningPeriodShiftConstraints {
36756
+ "enabled"?: boolean;
36757
+ "minimumCount"?: number;
36758
+ "maximumCount"?: number;
36759
+ }
36760
+
36115
36761
  export interface Policy {
36116
36762
  "id"?: string;
36117
36763
  "name"?: string;
@@ -36441,6 +37087,10 @@ declare namespace Models {
36441
37087
  "surfacingMethod"?: string;
36442
37088
  }
36443
37089
 
37090
+ export interface PrizeImages {
37091
+ "imageUrl"?: string;
37092
+ }
37093
+
36444
37094
  export interface ProcessScheduleUpdateUploadRequest {
36445
37095
  "uploadKey": string;
36446
37096
  "teamIds"?: Array<string>;
@@ -36653,6 +37303,11 @@ declare namespace Models {
36653
37303
  "pageCount"?: number;
36654
37304
  }
36655
37305
 
37306
+ export interface PromptAssetUpload {
37307
+ "url"?: string;
37308
+ "headers"?: { [key: string]: string; };
37309
+ }
37310
+
36656
37311
  export interface PromptEntityListing {
36657
37312
  "entities"?: Array<Models.Prompt>;
36658
37313
  "pageSize"?: number;
@@ -40074,6 +40729,11 @@ declare namespace Models {
40074
40729
  "selfUri"?: string;
40075
40730
  }
40076
40731
 
40732
+ export interface Reason {
40733
+ "code"?: string;
40734
+ "message": string;
40735
+ }
40736
+
40077
40737
  export interface RecallEntry {
40078
40738
  "nbrAttempts"?: number;
40079
40739
  "minutesBetweenAttempts"?: number;
@@ -40151,6 +40811,12 @@ declare namespace Models {
40151
40811
  "value": string;
40152
40812
  }
40153
40813
 
40814
+ export interface RecordersState {
40815
+ "adhocState"?: string;
40816
+ "customerExperienceState"?: string;
40817
+ "agentExperienceState"?: string;
40818
+ }
40819
+
40154
40820
  export interface Recording {
40155
40821
  "id"?: string;
40156
40822
  "name"?: string;
@@ -43497,6 +44163,7 @@ declare namespace Models {
43497
44163
 
43498
44164
  export interface SpeechTextAnalyticsConversationSummary {
43499
44165
  "summaryType"?: string;
44166
+ "mediaType"?: string;
43500
44167
  "language"?: string;
43501
44168
  "agentId"?: string;
43502
44169
  "summary"?: string;
@@ -44914,6 +45581,12 @@ declare namespace Models {
44914
45581
  "empty"?: boolean;
44915
45582
  }
44916
45583
 
45584
+ export interface TimeAndDateSubCondition {
45585
+ }
45586
+
45587
+ export interface TimeAndDateSubConditionRange {
45588
+ }
45589
+
44917
45590
  export interface TimeInterval {
44918
45591
  "months"?: number;
44919
45592
  "weeks"?: number;
@@ -45926,6 +46599,7 @@ declare namespace Models {
45926
46599
  "languagePreference"?: string;
45927
46600
  "lastTokenIssued"?: Models.OAuthLastTokenIssued;
45928
46601
  "dateLastLogin"?: string;
46602
+ "dateWelcomeSent"?: string;
45929
46603
  "trustUserDetails"?: Models.TrustUserDetails;
45930
46604
  }
45931
46605
 
@@ -46752,6 +47426,7 @@ declare namespace Models {
46752
47426
  "languagePreference"?: string;
46753
47427
  "lastTokenIssued"?: Models.OAuthLastTokenIssued;
46754
47428
  "dateLastLogin"?: string;
47429
+ "dateWelcomeSent"?: string;
46755
47430
  "selfUri"?: string;
46756
47431
  }
46757
47432
 
@@ -47214,6 +47889,7 @@ declare namespace Models {
47214
47889
  "languagePreference"?: string;
47215
47890
  "lastTokenIssued"?: Models.OAuthLastTokenIssued;
47216
47891
  "dateLastLogin"?: string;
47892
+ "dateWelcomeSent"?: string;
47217
47893
  "date"?: Models.ServerDate;
47218
47894
  "geolocationSettings"?: Models.GeolocationSettings;
47219
47895
  "organization"?: Models.Organization;
@@ -49320,6 +49996,8 @@ declare namespace Models {
49320
49996
  "type"?: string;
49321
49997
  "text"?: string;
49322
49998
  "content"?: Array<Models.WebMessagingContent>;
49999
+ "status"?: string;
50000
+ "reasons"?: Array<Models.Reason>;
49323
50001
  "events"?: Array<Models.WebMessagingEvent>;
49324
50002
  "direction"?: string;
49325
50003
  "originatingEntity"?: string;
@@ -49358,6 +50036,10 @@ declare namespace Models {
49358
50036
  "additionalIds"?: Array<Models.RecipientAdditionalIdentifier>;
49359
50037
  }
49360
50038
 
50039
+ export interface WebhookInvocationResponse {
50040
+ "invocationId": string;
50041
+ }
50042
+
49361
50043
  export interface WeekSchedule {
49362
50044
  "id"?: string;
49363
50045
  "selfUri"?: string;
@@ -50218,6 +50900,23 @@ declare namespace Models {
50218
50900
  "lookupIdToSecondaryPresenceId"?: { [key: string]: string; };
50219
50901
  }
50220
50902
 
50903
+ export interface WfmHistoricalDataImportPurgeCompleteTopicHistoricalDataDeleteEntity {
50904
+ "requestId"?: string;
50905
+ "status"?: string;
50906
+ }
50907
+
50908
+ export interface WfmHistoricalDataImportPurgeCompleteTopicHistoricalDataDisallowedDeleteEntity {
50909
+ "requestId"?: string;
50910
+ "reason"?: string;
50911
+ }
50912
+
50913
+ export interface WfmHistoricalDataImportPurgeCompleteTopicHistoricalDataPurgeRequestComplete {
50914
+ "id"?: string;
50915
+ "state"?: string;
50916
+ "entities"?: Array<Models.WfmHistoricalDataImportPurgeCompleteTopicHistoricalDataDeleteEntity>;
50917
+ "disallowedEntities"?: Array<Models.WfmHistoricalDataImportPurgeCompleteTopicHistoricalDataDisallowedDeleteEntity>;
50918
+ }
50919
+
50221
50920
  export interface WfmHistoricalDataUploadPurgeRequestStatusTopicHistoricalDataUploadPurgeRequestUpdate {
50222
50921
  "status"?: string;
50223
50922
  }
@@ -52564,6 +53263,7 @@ declare namespace Models {
52564
53263
  "data": { [key: string]: string; };
52565
53264
  "latestSmsEvaluations"?: { [key: string]: Models.MessageEvaluation; };
52566
53265
  "latestEmailEvaluations"?: { [key: string]: Models.MessageEvaluation; };
53266
+ "latestWhatsAppEvaluations"?: { [key: string]: Models.MessageEvaluation; };
52567
53267
  "callable"?: boolean;
52568
53268
  "phoneNumberStatus"?: { [key: string]: Models.PhoneNumberStatus; };
52569
53269
  "contactableStatus"?: { [key: string]: Models.ContactableStatus; };