purecloud-platform-client-v2 216.0.0 → 218.0.0

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Files changed (91) hide show
  1. package/README.md +3 -3
  2. package/dist/node/purecloud-platform-client-v2.js +1546 -567
  3. package/dist/web-amd/purecloud-platform-client-v2.js +1546 -567
  4. package/dist/web-amd/purecloud-platform-client-v2.min.js +1 -1
  5. package/dist/web-cjs/bundle.js +502 -282
  6. package/dist/web-cjs/purecloud-platform-client-v2.js +507 -285
  7. package/dist/web-cjs/purecloud-platform-client-v2.min.js +1 -1
  8. package/index.d.ts +951 -292
  9. package/package.json +1 -1
  10. package/src/purecloud-platform-client-v2/ApiClient.js +1 -1
  11. package/src/purecloud-platform-client-v2/api/AgentAssistantsApi.js +1 -1
  12. package/src/purecloud-platform-client-v2/api/AgentCopilotApi.js +1 -1
  13. package/src/purecloud-platform-client-v2/api/AgentUIApi.js +1 -1
  14. package/src/purecloud-platform-client-v2/api/AlertingApi.js +1 -305
  15. package/src/purecloud-platform-client-v2/api/AnalyticsApi.js +2 -2
  16. package/src/purecloud-platform-client-v2/api/ArchitectApi.js +112 -1
  17. package/src/purecloud-platform-client-v2/api/AuditApi.js +1 -1
  18. package/src/purecloud-platform-client-v2/api/AuthorizationApi.js +9 -8
  19. package/src/purecloud-platform-client-v2/api/BillingApi.js +1 -1
  20. package/src/purecloud-platform-client-v2/api/CarrierServicesApi.js +1 -1
  21. package/src/purecloud-platform-client-v2/api/ChatApi.js +1 -8
  22. package/src/purecloud-platform-client-v2/api/CoachingApi.js +1 -1
  23. package/src/purecloud-platform-client-v2/api/ContentManagementApi.js +1 -1
  24. package/src/purecloud-platform-client-v2/api/ConversationsApi.js +387 -2
  25. package/src/purecloud-platform-client-v2/api/DataExtensionsApi.js +1 -1
  26. package/src/purecloud-platform-client-v2/api/DataPrivacyApi.js +1 -1
  27. package/src/purecloud-platform-client-v2/api/DownloadsApi.js +1 -1
  28. package/src/purecloud-platform-client-v2/api/EmailsApi.js +1 -1
  29. package/src/purecloud-platform-client-v2/api/EmployeeEngagementApi.js +1 -1
  30. package/src/purecloud-platform-client-v2/api/EventsApi.js +1 -1
  31. package/src/purecloud-platform-client-v2/api/ExternalContactsApi.js +243 -4
  32. package/src/purecloud-platform-client-v2/api/FaxApi.js +1 -1
  33. package/src/purecloud-platform-client-v2/api/FlowsApi.js +1 -1
  34. package/src/purecloud-platform-client-v2/api/GamificationApi.js +1 -1
  35. package/src/purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi.js +1 -1
  36. package/src/purecloud-platform-client-v2/api/GeolocationApi.js +1 -1
  37. package/src/purecloud-platform-client-v2/api/GreetingsApi.js +1 -1
  38. package/src/purecloud-platform-client-v2/api/GroupsApi.js +1 -1
  39. package/src/purecloud-platform-client-v2/api/IdentityProviderApi.js +1 -1
  40. package/src/purecloud-platform-client-v2/api/InfrastructureAsCodeApi.js +1 -1
  41. package/src/purecloud-platform-client-v2/api/IntegrationsApi.js +5 -3
  42. package/src/purecloud-platform-client-v2/api/JourneyApi.js +1 -1
  43. package/src/purecloud-platform-client-v2/api/KnowledgeApi.js +13 -16
  44. package/src/purecloud-platform-client-v2/api/LanguageUnderstandingApi.js +1 -1
  45. package/src/purecloud-platform-client-v2/api/LanguagesApi.js +1 -1
  46. package/src/purecloud-platform-client-v2/api/LearningApi.js +1 -1
  47. package/src/purecloud-platform-client-v2/api/LicenseApi.js +1 -1
  48. package/src/purecloud-platform-client-v2/api/LocationsApi.js +1 -1
  49. package/src/purecloud-platform-client-v2/api/LogCaptureApi.js +1 -1
  50. package/src/purecloud-platform-client-v2/api/MessagingApi.js +1 -1
  51. package/src/purecloud-platform-client-v2/api/MobileDevicesApi.js +1 -1
  52. package/src/purecloud-platform-client-v2/api/NotificationsApi.js +1 -1
  53. package/src/purecloud-platform-client-v2/api/OAuthApi.js +1 -1
  54. package/src/purecloud-platform-client-v2/api/ObjectsApi.js +9 -8
  55. package/src/purecloud-platform-client-v2/api/OperationalEventsApi.js +1 -1
  56. package/src/purecloud-platform-client-v2/api/OrganizationApi.js +1 -68
  57. package/src/purecloud-platform-client-v2/api/OrganizationAuthorizationApi.js +1 -1
  58. package/src/purecloud-platform-client-v2/api/OutboundApi.js +19 -7
  59. package/src/purecloud-platform-client-v2/api/PresenceApi.js +1 -1
  60. package/src/purecloud-platform-client-v2/api/ProcessAutomationApi.js +1 -1
  61. package/src/purecloud-platform-client-v2/api/QualityApi.js +1 -2
  62. package/src/purecloud-platform-client-v2/api/RecordingApi.js +5 -29
  63. package/src/purecloud-platform-client-v2/api/ResponseManagementApi.js +1 -1
  64. package/src/purecloud-platform-client-v2/api/RoutingApi.js +182 -1
  65. package/src/purecloud-platform-client-v2/api/SCIMApi.js +1 -1
  66. package/src/purecloud-platform-client-v2/api/ScreenRecordingApi.js +1 -1
  67. package/src/purecloud-platform-client-v2/api/ScriptsApi.js +1 -1
  68. package/src/purecloud-platform-client-v2/api/SearchApi.js +1 -1
  69. package/src/purecloud-platform-client-v2/api/SettingsApi.js +1 -1
  70. package/src/purecloud-platform-client-v2/api/SocialMediaApi.js +403 -20
  71. package/src/purecloud-platform-client-v2/api/SpeechTextAnalyticsApi.js +1 -1
  72. package/src/purecloud-platform-client-v2/api/StationsApi.js +1 -1
  73. package/src/purecloud-platform-client-v2/api/SuggestApi.js +1 -1
  74. package/src/purecloud-platform-client-v2/api/TaskManagementApi.js +1 -1
  75. package/src/purecloud-platform-client-v2/api/TeamsApi.js +1 -1
  76. package/src/purecloud-platform-client-v2/api/TelephonyApi.js +1 -1
  77. package/src/purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi.js +3 -2
  78. package/src/purecloud-platform-client-v2/api/TextbotsApi.js +1 -1
  79. package/src/purecloud-platform-client-v2/api/TokensApi.js +1 -1
  80. package/src/purecloud-platform-client-v2/api/UploadsApi.js +1 -3
  81. package/src/purecloud-platform-client-v2/api/UsageApi.js +1 -1
  82. package/src/purecloud-platform-client-v2/api/UserRecordingsApi.js +1 -1
  83. package/src/purecloud-platform-client-v2/api/UsersApi.js +1 -1
  84. package/src/purecloud-platform-client-v2/api/UtilitiesApi.js +1 -1
  85. package/src/purecloud-platform-client-v2/api/VoicemailApi.js +1 -1
  86. package/src/purecloud-platform-client-v2/api/WebChatApi.js +19 -10
  87. package/src/purecloud-platform-client-v2/api/WebDeploymentsApi.js +58 -1
  88. package/src/purecloud-platform-client-v2/api/WebMessagingApi.js +1 -1
  89. package/src/purecloud-platform-client-v2/api/WidgetsApi.js +11 -6
  90. package/src/purecloud-platform-client-v2/api/WorkforceManagementApi.js +1 -1
  91. package/src/purecloud-platform-client-v2/index.js +1 -1
package/index.d.ts CHANGED
@@ -216,45 +216,22 @@ declare class AlertingApi {
216
216
  constructor(apiClient?: ApiClientClass);
217
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  deleteAlertingAlert(alertId: string): Promise<void>;
218
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  deleteAlertingAlertsAll(): Promise<object>;
219
- deleteAlertingInteractionstatsAlert(alertId: string): Promise<void>;
220
- deleteAlertingInteractionstatsRule(ruleId: string): Promise<void>;
221
219
  deleteAlertingRule(ruleId: string): Promise<void>;
222
220
  getAlertingAlert(alertId: string): Promise<Models.CommonAlert>;
223
- getAlertingAlertsActive(): Promise<Models.ActiveAlertCount>;
224
- getAlertingInteractionstatsAlert(alertId: string, opts?: AlertingApi.getAlertingInteractionstatsAlertOptions): Promise<Models.InteractionStatsAlert>;
225
- getAlertingInteractionstatsAlerts(opts?: AlertingApi.getAlertingInteractionstatsAlertsOptions): Promise<Models.InteractionStatsAlertContainer>;
226
- getAlertingInteractionstatsAlertsUnread(): Promise<Models.UnreadMetric>;
227
- getAlertingInteractionstatsRule(ruleId: string, opts?: AlertingApi.getAlertingInteractionstatsRuleOptions): Promise<Models.InteractionStatsRule>;
228
- getAlertingInteractionstatsRules(opts?: AlertingApi.getAlertingInteractionstatsRulesOptions): Promise<Models.InteractionStatsRuleContainer>;
229
221
  getAlertingRule(ruleId: string): Promise<Models.CommonRule>;
230
222
  patchAlertingAlert(alertId: string, opts?: AlertingApi.patchAlertingAlertOptions): Promise<Models.CommonAlert>;
231
223
  patchAlertingAlertsAll(opts?: AlertingApi.patchAlertingAlertsAllOptions): Promise<object>;
232
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  patchAlertingAlertsBulk(body: Models.CommonAlertBulkUpdateRequest): Promise<Models.BulkResponse>;
233
225
  patchAlertingRulesBulk(body: Models.CommonRuleBulkUpdateNotificationsRequest): Promise<Models.BulkResponse>;
234
226
  postAlertingAlertsQuery(opts?: AlertingApi.postAlertingAlertsQueryOptions): Promise<Models.AlertListing>;
235
- postAlertingInteractionstatsRules(body: Models.InteractionStatsRule, opts?: AlertingApi.postAlertingInteractionstatsRulesOptions): Promise<Models.InteractionStatsRule>;
236
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  postAlertingRules(body: Models.CommonRule): Promise<Models.CommonRule>;
237
228
  postAlertingRulesBulkRemove(body: Models.CommonRuleBulkDeleteRequest): Promise<Models.BulkResponse>;
238
229
  postAlertingRulesQuery(opts?: AlertingApi.postAlertingRulesQueryOptions): Promise<Models.CommonRuleContainer>;
239
- putAlertingAlert(alertId: string, opts?: AlertingApi.putAlertingAlertOptions): Promise<Models.UnreadStatus>;
240
- putAlertingInteractionstatsAlert(alertId: string, body: Models.UnreadStatus, opts?: AlertingApi.putAlertingInteractionstatsAlertOptions): Promise<Models.UnreadStatus>;
241
- putAlertingInteractionstatsRule(ruleId: string, body: Models.InteractionStatsRule, opts?: AlertingApi.putAlertingInteractionstatsRuleOptions): Promise<Models.InteractionStatsRule>;
230
+ putAlertingAlert(alertId: string, opts?: AlertingApi.putAlertingAlertOptions): Promise<Models.AlertingUnreadStatus>;
242
231
  putAlertingRule(ruleId: string, body: Models.ModifiableRuleProperties): Promise<Models.CommonRule>;
243
232
  }
244
233
 
245
234
  declare namespace AlertingApi {
246
- export interface getAlertingInteractionstatsAlertOptions {
247
- "expand"?: Array<string>;
248
- }
249
- export interface getAlertingInteractionstatsAlertsOptions {
250
- "expand"?: Array<string>;
251
- }
252
- export interface getAlertingInteractionstatsRuleOptions {
253
- "expand"?: Array<string>;
254
- }
255
- export interface getAlertingInteractionstatsRulesOptions {
256
- "expand"?: Array<string>;
257
- }
258
235
  export interface patchAlertingAlertOptions {
259
236
  "body"?: Models.AlertRequest;
260
237
  }
@@ -264,21 +241,12 @@ declare namespace AlertingApi {
264
241
  export interface postAlertingAlertsQueryOptions {
265
242
  "body"?: Models.GetAlertQuery;
266
243
  }
267
- export interface postAlertingInteractionstatsRulesOptions {
268
- "expand"?: Array<string>;
269
- }
270
244
  export interface postAlertingRulesQueryOptions {
271
245
  "body"?: Models.GetRulesQuery;
272
246
  }
273
247
  export interface putAlertingAlertOptions {
274
248
  "body"?: Models.AlertingUnreadStatus;
275
249
  }
276
- export interface putAlertingInteractionstatsAlertOptions {
277
- "expand"?: Array<string>;
278
- }
279
- export interface putAlertingInteractionstatsRuleOptions {
280
- "expand"?: Array<string>;
281
- }
282
250
  }
283
251
 
284
252
  declare class AnalyticsApi {
@@ -560,6 +528,7 @@ declare class ArchitectApi {
560
528
  getArchitectGrammarLanguage(grammarId: string, languageCode: string): Promise<Models.GrammarLanguage>;
561
529
  getArchitectGrammars(opts?: ArchitectApi.getArchitectGrammarsOptions): Promise<Models.GrammarListing>;
562
530
  getArchitectIvr(ivrId: string): Promise<Models.IVR>;
531
+ getArchitectIvrIdentityresolution(ivrId: string): Promise<Models.IdentityResolutionConfig>;
563
532
  getArchitectIvrs(opts?: ArchitectApi.getArchitectIvrsOptions): Promise<Models.IVREntityListing>;
564
533
  getArchitectIvrsDivisionviews(opts?: ArchitectApi.getArchitectIvrsDivisionviewsOptions): Promise<Models.IVRDivisionViewEntityListing>;
565
534
  getArchitectPrompt(promptId: string, opts?: ArchitectApi.getArchitectPromptOptions): Promise<Models.Prompt>;
@@ -600,6 +569,7 @@ declare class ArchitectApi {
600
569
  getFlowsDatatablesDivisionviews(opts?: ArchitectApi.getFlowsDatatablesDivisionviewsOptions): Promise<Models.DataTablesDomainEntityListing>;
601
570
  getFlowsDivisionviews(opts?: ArchitectApi.getFlowsDivisionviewsOptions): Promise<Models.FlowDivisionViewEntityListing>;
602
571
  getFlowsExecution(flowExecutionId: string): Promise<Models.FlowRuntimeExecution>;
572
+ getFlowsExportJob(jobId: string, opts?: ArchitectApi.getFlowsExportJobOptions): Promise<Models.ArchitectExportJobStateResponse>;
603
573
  getFlowsInstance(instanceId: string, opts?: ArchitectApi.getFlowsInstanceOptions): Promise<Models.GetFlowExecutionDataJobResult>;
604
574
  getFlowsInstancesJob(jobId: string): Promise<Models.GetFlowExecutionDataJobResult>;
605
575
  getFlowsInstancesQuerycapabilities(opts?: ArchitectApi.getFlowsInstancesQuerycapabilitiesOptions): Promise<Models.FlowsQueryCriteriaResponse>;
@@ -646,6 +616,7 @@ declare class ArchitectApi {
646
616
  postFlowsDatatableRows(datatableId: string, dataTableRow: object): Promise<{ [key: string]: object; }>;
647
617
  postFlowsDatatables(body: Models.DataTable): Promise<Models.DataTable>;
648
618
  postFlowsExecutions(flowLaunchRequest: Models.FlowExecutionLaunchRequest): Promise<Models.FlowExecutionLaunchResponse>;
619
+ postFlowsExportJobs(body: Models.RegisterArchitectExportJob): Promise<Models.RegisterArchitectExportJobResponse>;
649
620
  postFlowsInstancesJobs(body: Models.ExecutionDataRequest, opts?: ArchitectApi.postFlowsInstancesJobsOptions): Promise<Models.GetFlowExecutionDataJobResult>;
650
621
  postFlowsInstancesQuery(body: Models.CriteriaQuery, opts?: ArchitectApi.postFlowsInstancesQueryOptions): Promise<Models.FlowResultEntityListing>;
651
622
  postFlowsJobs(): Promise<Models.RegisterArchitectJobResponse>;
@@ -653,6 +624,7 @@ declare class ArchitectApi {
653
624
  postFlowsOutcomes(opts?: ArchitectApi.postFlowsOutcomesOptions): Promise<Models.FlowOutcome>;
654
625
  putArchitectEmergencygroup(emergencyGroupId: string, body: Models.EmergencyGroup): Promise<Models.EmergencyGroup>;
655
626
  putArchitectIvr(ivrId: string, body: Models.IVR): Promise<Models.IVR>;
627
+ putArchitectIvrIdentityresolution(ivrId: string, body: Models.IdentityResolutionConfig): Promise<Models.IdentityResolutionConfig>;
656
628
  putArchitectPrompt(promptId: string, body: Models.Prompt): Promise<Models.Prompt>;
657
629
  putArchitectPromptResource(promptId: string, languageCode: string, body: Models.PromptAsset): Promise<Models.PromptAsset>;
658
630
  putArchitectSchedule(scheduleId: string, body: Models.Schedule): Promise<Models.Schedule>;
@@ -968,6 +940,9 @@ declare namespace ArchitectApi {
968
940
  "divisionId"?: Array<string>;
969
941
  "includeSchemas"?: boolean;
970
942
  }
943
+ export interface getFlowsExportJobOptions {
944
+ "expand"?: Array<string>;
945
+ }
971
946
  export interface getFlowsInstanceOptions {
972
947
  "expand"?: string;
973
948
  }
@@ -1136,7 +1111,7 @@ declare class AuthorizationApi {
1136
1111
  patchAuthorizationRole(roleId: string, body: Models.DomainOrganizationRole): Promise<Models.DomainOrganizationRole>;
1137
1112
  patchAuthorizationSettings(body: Models.AuthorizationSettings): Promise<Models.AuthorizationSettings>;
1138
1113
  postAuthorizationDivisionObject(divisionId: string, objectType: string, body: Array<string>): Promise<void>;
1139
- postAuthorizationDivisionRestore(divisionId: string, opts?: AuthorizationApi.postAuthorizationDivisionRestoreOptions): Promise<Models.AuthzDivision>;
1114
+ postAuthorizationDivisionRestore(divisionId: string, body: Models.AuthzDivision): Promise<Models.AuthzDivision>;
1140
1115
  postAuthorizationDivisions(body: Models.AuthzDivision): Promise<Models.AuthzDivision>;
1141
1116
  postAuthorizationPoliciesTarget(targetName: string, body: Models.AuthorizationPolicy): Promise<Models.AuthorizationPolicy>;
1142
1117
  postAuthorizationPoliciesTargetValidate(targetName: string, body: Models.AuthorizationPolicy): Promise<Models.ValidationErrorListing>;
@@ -1249,9 +1224,6 @@ declare namespace AuthorizationApi {
1249
1224
  export interface getAuthorizationSubjectsRolecountsOptions {
1250
1225
  "id"?: Array<string>;
1251
1226
  }
1252
- export interface postAuthorizationDivisionRestoreOptions {
1253
- "body"?: Models.AuthzDivision;
1254
- }
1255
1227
  export interface postAuthorizationRoleOptions {
1256
1228
  "subjectType"?: string;
1257
1229
  }
@@ -1564,6 +1536,7 @@ declare class ConversationsApi {
1564
1536
  deleteConversationsMessagingIntegrationsFacebookIntegrationId(integrationId: string): Promise<void>;
1565
1537
  deleteConversationsMessagingIntegrationsInstagramIntegrationId(integrationId: string): Promise<void>;
1566
1538
  deleteConversationsMessagingIntegrationsOpenIntegrationId(integrationId: string): Promise<void>;
1539
+ deleteConversationsMessagingIntegrationsTwitterIntegrationId(integrationId: string): Promise<void>;
1567
1540
  deleteConversationsMessagingIntegrationsWhatsappIntegrationId(integrationId: string): Promise<Models.WhatsAppIntegration>;
1568
1541
  deleteConversationsMessagingSetting(messageSettingId: string): Promise<void>;
1569
1542
  deleteConversationsMessagingSettingsDefault(): Promise<void>;
@@ -1632,6 +1605,10 @@ declare class ConversationsApi {
1632
1605
  getConversationsMessagesCachedmediaCachedMediaItemId(cachedMediaItemId: string): Promise<Models.CachedMediaItem>;
1633
1606
  getConversationsMessagingFacebookApp(): Promise<Models.FacebookAppCredentials>;
1634
1607
  getConversationsMessagingFacebookPermissions(): Promise<Models.FacebookPermissionEntityListing>;
1608
+ getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId(integrationId: string): Promise<Models.IdentityResolutionConfig>;
1609
+ getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId(integrationId: string): Promise<Models.OpenMessagingIdentityResolutionConfig>;
1610
+ getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId(integrationId: string): Promise<Models.IdentityResolutionConfig>;
1611
+ getConversationsMessagingIntegrationTwitterOauthSettings(integrationId: string): Promise<Models.TwitterOAuthSettings>;
1635
1612
  getConversationsMessagingIntegrations(opts?: ConversationsApi.getConversationsMessagingIntegrationsOptions): Promise<Models.MessagingIntegrationEntityListing>;
1636
1613
  getConversationsMessagingIntegrationsFacebook(opts?: ConversationsApi.getConversationsMessagingIntegrationsFacebookOptions): Promise<Models.FacebookIntegrationEntityListing>;
1637
1614
  getConversationsMessagingIntegrationsFacebookIntegrationId(integrationId: string, opts?: ConversationsApi.getConversationsMessagingIntegrationsFacebookIntegrationIdOptions): Promise<Models.FacebookIntegration>;
@@ -1639,6 +1616,9 @@ declare class ConversationsApi {
1639
1616
  getConversationsMessagingIntegrationsInstagramIntegrationId(integrationId: string, opts?: ConversationsApi.getConversationsMessagingIntegrationsInstagramIntegrationIdOptions): Promise<Models.InstagramIntegration>;
1640
1617
  getConversationsMessagingIntegrationsOpen(opts?: ConversationsApi.getConversationsMessagingIntegrationsOpenOptions): Promise<Models.OpenIntegrationEntityListing>;
1641
1618
  getConversationsMessagingIntegrationsOpenIntegrationId(integrationId: string, opts?: ConversationsApi.getConversationsMessagingIntegrationsOpenIntegrationIdOptions): Promise<Models.OpenIntegration>;
1619
+ getConversationsMessagingIntegrationsTwitter(opts?: ConversationsApi.getConversationsMessagingIntegrationsTwitterOptions): Promise<Models.TwitterIntegrationEntityListing>;
1620
+ getConversationsMessagingIntegrationsTwitterIntegrationId(integrationId: string, opts?: ConversationsApi.getConversationsMessagingIntegrationsTwitterIntegrationIdOptions): Promise<Models.TwitterIntegration>;
1621
+ getConversationsMessagingIntegrationsTwitterOauthSettings(): Promise<Models.TwitterSignupOAuthSettings>;
1642
1622
  getConversationsMessagingIntegrationsWhatsapp(opts?: ConversationsApi.getConversationsMessagingIntegrationsWhatsappOptions): Promise<Models.WhatsAppIntegrationEntityListing>;
1643
1623
  getConversationsMessagingIntegrationsWhatsappIntegrationId(integrationId: string, opts?: ConversationsApi.getConversationsMessagingIntegrationsWhatsappIntegrationIdOptions): Promise<Models.WhatsAppIntegration>;
1644
1624
  getConversationsMessagingSetting(messageSettingId: string): Promise<Models.MessagingSetting>;
@@ -1690,6 +1670,7 @@ declare class ConversationsApi {
1690
1670
  patchConversationsMessagingIntegrationsFacebookIntegrationId(integrationId: string, body: Models.FacebookIntegrationUpdateRequest): Promise<Models.FacebookIntegration>;
1691
1671
  patchConversationsMessagingIntegrationsInstagramIntegrationId(integrationId: string, body: Models.InstagramIntegrationUpdateRequest): Promise<Models.InstagramIntegration>;
1692
1672
  patchConversationsMessagingIntegrationsOpenIntegrationId(integrationId: string, body: Models.OpenIntegrationUpdateRequest): Promise<Models.OpenIntegration>;
1673
+ patchConversationsMessagingIntegrationsTwitterIntegrationId(integrationId: string, body: Models.TwitterIntegrationUpdateRequest): Promise<Models.TwitterIntegration>;
1693
1674
  patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationId(integrationId: string, body: Models.WhatsAppEmbeddedSignupIntegrationActivationRequest): Promise<Models.WhatsAppIntegration>;
1694
1675
  patchConversationsMessagingIntegrationsWhatsappIntegrationId(integrationId: string, body: Models.WhatsAppIntegrationUpdateRequest): Promise<Models.WhatsAppIntegration>;
1695
1676
  patchConversationsMessagingSetting(messageSettingId: string, body: Models.MessagingSettingPatchRequest): Promise<Models.MessagingSetting>;
@@ -1766,6 +1747,7 @@ declare class ConversationsApi {
1766
1747
  postConversationsMessagingIntegrationsFacebook(body: Models.FacebookIntegrationRequest): Promise<Models.FacebookIntegration>;
1767
1748
  postConversationsMessagingIntegrationsInstagram(body: Models.InstagramIntegrationRequest): Promise<Models.InstagramIntegration>;
1768
1749
  postConversationsMessagingIntegrationsOpen(body: Models.OpenIntegrationRequest): Promise<Models.OpenIntegration>;
1750
+ postConversationsMessagingIntegrationsTwitter(body: Models.TwitterIntegrationRequest): Promise<Models.TwitterIntegration>;
1769
1751
  postConversationsMessagingIntegrationsWhatsapp(body: Models.WhatsAppIntegrationRequest): Promise<Models.WhatsAppIntegration>;
1770
1752
  postConversationsMessagingIntegrationsWhatsappEmbeddedsignup(body: Models.WhatsAppEmbeddedSignupIntegrationRequest): Promise<Models.WhatsAppIntegration>;
1771
1753
  postConversationsMessagingSettings(body: Models.MessagingSettingRequest): Promise<Models.MessagingSetting>;
@@ -1773,6 +1755,7 @@ declare class ConversationsApi {
1773
1755
  postConversationsParticipantsAttributesSearch(body: Models.ConversationParticipantSearchRequest): Promise<Models.JsonCursorSearchResponse>;
1774
1756
  postConversationsScreenshareParticipantCommunicationWrapup(conversationId: string, participantId: string, communicationId: string, opts?: ConversationsApi.postConversationsScreenshareParticipantCommunicationWrapupOptions): Promise<void>;
1775
1757
  postConversationsSocialParticipantCommunicationWrapup(conversationId: string, participantId: string, communicationId: string, opts?: ConversationsApi.postConversationsSocialParticipantCommunicationWrapupOptions): Promise<void>;
1758
+ postConversationsVideoAgentconferenceCommunication(conversationId: string, communicationId: string): Promise<Models.VideoConferenceDetails>;
1776
1759
  postConversationsVideoParticipantCommunicationWrapup(conversationId: string, participantId: string, communicationId: string, opts?: ConversationsApi.postConversationsVideoParticipantCommunicationWrapupOptions): Promise<void>;
1777
1760
  postConversationsVideosMeetings(body: Models.GenerateMeetingIdRequest): Promise<Models.MeetingIdRecord>;
1778
1761
  putConversationParticipantFlaggedreason(conversationId: string, participantId: string): Promise<void>;
@@ -1787,6 +1770,9 @@ declare class ConversationsApi {
1787
1770
  putConversationsEmailRecordingstate(conversationId: string, body: Models.SetRecordingState): Promise<string>;
1788
1771
  putConversationsKeyconfiguration(keyconfigurationsId: string, body: Models.ConversationEncryptionConfiguration): Promise<Models.ConversationEncryptionConfiguration>;
1789
1772
  putConversationsMessageRecordingstate(conversationId: string, body: Models.SetRecordingState): Promise<string>;
1773
+ putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId(integrationId: string, body: Models.IdentityResolutionConfig): Promise<Models.IdentityResolutionConfig>;
1774
+ putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId(integrationId: string, body: Models.OpenMessagingIdentityResolutionConfig): Promise<Models.OpenMessagingIdentityResolutionConfig>;
1775
+ putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId(integrationId: string, body: Models.IdentityResolutionConfig): Promise<Models.IdentityResolutionConfig>;
1790
1776
  putConversationsMessagingSettingsDefault(body: Models.MessagingSettingDefaultRequest): Promise<Models.MessagingSetting>;
1791
1777
  putConversationsMessagingSupportedcontentDefault(body: Models.SupportedContentReference): Promise<Models.SupportedContent>;
1792
1778
  putConversationsMessagingThreadingtimeline(body: Models.ConversationThreadingWindow): Promise<Models.ConversationThreadingWindow>;
@@ -1915,6 +1901,16 @@ declare namespace ConversationsApi {
1915
1901
  export interface getConversationsMessagingIntegrationsOpenIntegrationIdOptions {
1916
1902
  "expand"?: string;
1917
1903
  }
1904
+ export interface getConversationsMessagingIntegrationsTwitterOptions {
1905
+ "pageSize"?: number;
1906
+ "pageNumber"?: number;
1907
+ "expand"?: string;
1908
+ "supportedContentId"?: string;
1909
+ "messagingSettingId"?: string;
1910
+ }
1911
+ export interface getConversationsMessagingIntegrationsTwitterIntegrationIdOptions {
1912
+ "expand"?: string;
1913
+ }
1918
1914
  export interface getConversationsMessagingIntegrationsWhatsappOptions {
1919
1915
  "pageSize"?: number;
1920
1916
  "pageNumber"?: number;
@@ -2116,6 +2112,8 @@ declare class ExternalContactsApi {
2116
2112
  getExternalcontactsContactNotes(contactId: string, opts?: ExternalContactsApi.getExternalcontactsContactNotesOptions): Promise<Models.NoteListing>;
2117
2113
  getExternalcontactsContactUnresolved(contactId: string, opts?: ExternalContactsApi.getExternalcontactsContactUnresolvedOptions): Promise<Models.ExternalContact>;
2118
2114
  getExternalcontactsContacts(opts?: ExternalContactsApi.getExternalcontactsContactsOptions): Promise<Models.ContactListing>;
2115
+ getExternalcontactsContactsExport(exportId: string): Promise<Models.ContactsExport>;
2116
+ getExternalcontactsContactsExports(opts?: ExternalContactsApi.getExternalcontactsContactsExportsOptions): Promise<Models.ExportListing>;
2119
2117
  getExternalcontactsContactsSchema(schemaId: string): Promise<Models.DataSchema>;
2120
2118
  getExternalcontactsContactsSchemaVersion(schemaId: string, versionId: string): Promise<Models.DataSchema>;
2121
2119
  getExternalcontactsContactsSchemaVersions(schemaId: string): Promise<Models.DataSchema>;
@@ -2143,12 +2141,17 @@ declare class ExternalContactsApi {
2143
2141
  getExternalcontactsRelationship(relationshipId: string, opts?: ExternalContactsApi.getExternalcontactsRelationshipOptions): Promise<Models.Relationship>;
2144
2142
  getExternalcontactsReversewhitepageslookup(lookupVal: string, opts?: ExternalContactsApi.getExternalcontactsReversewhitepageslookupOptions): Promise<Models.ReverseWhitepagesLookupResult>;
2145
2143
  getExternalcontactsScanContacts(opts?: ExternalContactsApi.getExternalcontactsScanContactsOptions): Promise<Models.CursorContactListing>;
2144
+ getExternalcontactsScanContactsDivisionviewsAll(opts?: ExternalContactsApi.getExternalcontactsScanContactsDivisionviewsAllOptions): Promise<Models.CursorContactListing>;
2146
2145
  getExternalcontactsScanNotes(opts?: ExternalContactsApi.getExternalcontactsScanNotesOptions): Promise<Models.CursorNoteListing>;
2146
+ getExternalcontactsScanNotesDivisionviewsAll(opts?: ExternalContactsApi.getExternalcontactsScanNotesDivisionviewsAllOptions): Promise<Models.CursorNoteListing>;
2147
2147
  getExternalcontactsScanOrganizations(opts?: ExternalContactsApi.getExternalcontactsScanOrganizationsOptions): Promise<Models.CursorOrganizationListing>;
2148
+ getExternalcontactsScanOrganizationsDivisionviewsAll(opts?: ExternalContactsApi.getExternalcontactsScanOrganizationsDivisionviewsAllOptions): Promise<Models.CursorOrganizationListing>;
2148
2149
  getExternalcontactsScanRelationships(opts?: ExternalContactsApi.getExternalcontactsScanRelationshipsOptions): Promise<Models.CursorRelationshipListing>;
2150
+ getExternalcontactsScanRelationshipsDivisionviewsAll(opts?: ExternalContactsApi.getExternalcontactsScanRelationshipsDivisionviewsAllOptions): Promise<Models.CursorRelationshipListing>;
2149
2151
  patchExternalcontactsContactIdentifiers(contactId: string, body: Models.IdentifierClaimRequest): Promise<Models.ContactIdentifier>;
2150
2152
  postExternalcontactsBulkContacts(body: Models.BulkIdsRequest): Promise<Models.BulkFetchContactsResponse>;
2151
2153
  postExternalcontactsBulkContactsAdd(body: Models.BulkContactsRequest): Promise<Models.BulkContactsResponse>;
2154
+ postExternalcontactsBulkContactsDivisionviews(body: Models.BulkIdsRequest): Promise<Models.BulkFetchContactsResponse>;
2152
2155
  postExternalcontactsBulkContactsRemove(body: Models.BulkIdsRequest): Promise<Models.BulkDeleteResponse>;
2153
2156
  postExternalcontactsBulkContactsUnresolved(body: Models.BulkIdsRequest): Promise<Models.BulkFetchContactsResponse>;
2154
2157
  postExternalcontactsBulkContactsUpdate(body: Models.BulkContactsRequest): Promise<Models.BulkContactsResponse>;
@@ -2158,6 +2161,7 @@ declare class ExternalContactsApi {
2158
2161
  postExternalcontactsBulkNotesUpdate(body: Models.BulkNotesRequest): Promise<Models.BulkNotesResponse>;
2159
2162
  postExternalcontactsBulkOrganizations(body: Models.BulkIdsRequest): Promise<Models.BulkFetchOrganizationsResponse>;
2160
2163
  postExternalcontactsBulkOrganizationsAdd(body: Models.BulkOrganizationsRequest): Promise<Models.BulkOrganizationsResponse>;
2164
+ postExternalcontactsBulkOrganizationsDivisionviews(body: Models.BulkIdsRequest): Promise<Models.BulkFetchOrganizationsResponse>;
2161
2165
  postExternalcontactsBulkOrganizationsRemove(body: Models.BulkIdsRequest): Promise<Models.BulkDeleteResponse>;
2162
2166
  postExternalcontactsBulkOrganizationsUpdate(body: Models.BulkOrganizationsRequest): Promise<Models.BulkOrganizationsResponse>;
2163
2167
  postExternalcontactsBulkRelationships(body: Models.BulkIdsRequest): Promise<Models.BulkFetchRelationshipsResponse>;
@@ -2167,6 +2171,7 @@ declare class ExternalContactsApi {
2167
2171
  postExternalcontactsContactNotes(contactId: string, body: Models.Note): Promise<Models.Note>;
2168
2172
  postExternalcontactsContactPromotion(contactId: string): Promise<Models.ExternalContact>;
2169
2173
  postExternalcontactsContacts(body: Models.ExternalContact): Promise<Models.ExternalContact>;
2174
+ postExternalcontactsContactsExports(body: Models.ContactsExport): Promise<Models.ContactsExport>;
2170
2175
  postExternalcontactsContactsSchemas(body: Models.DataSchema): Promise<Models.DataSchema>;
2171
2176
  postExternalcontactsExternalsources(body: Models.ExternalSource): Promise<Models.ExternalSource>;
2172
2177
  postExternalcontactsIdentifierlookup(identifier: Models.ContactIdentifier, opts?: ExternalContactsApi.postExternalcontactsIdentifierlookupOptions): Promise<Models.ExternalContact>;
@@ -2222,6 +2227,12 @@ declare namespace ExternalContactsApi {
2222
2227
  "q"?: string;
2223
2228
  "sortOrder"?: string;
2224
2229
  "expand"?: Array<string>;
2230
+ "divisionIds"?: Array<string>;
2231
+ }
2232
+ export interface getExternalcontactsContactsExportsOptions {
2233
+ "divisionIds"?: Array<string>;
2234
+ "after"?: string;
2235
+ "pageSize"?: number;
2225
2236
  }
2226
2237
  export interface getExternalcontactsExternalsourcesOptions {
2227
2238
  "cursor"?: string;
@@ -2284,28 +2295,50 @@ declare namespace ExternalContactsApi {
2284
2295
  "sortOrder"?: string;
2285
2296
  "expand"?: Array<string>;
2286
2297
  "includeTrustors"?: boolean;
2298
+ "divisionIds"?: Array<string>;
2287
2299
  }
2288
2300
  export interface getExternalcontactsRelationshipOptions {
2289
2301
  "expand"?: Array<string>;
2290
2302
  }
2291
2303
  export interface getExternalcontactsReversewhitepageslookupOptions {
2292
2304
  "expand"?: Array<string>;
2305
+ "divisionId"?: string;
2293
2306
  }
2294
2307
  export interface getExternalcontactsScanContactsOptions {
2295
2308
  "limit"?: number;
2296
2309
  "cursor"?: string;
2310
+ "divisionId"?: string;
2311
+ }
2312
+ export interface getExternalcontactsScanContactsDivisionviewsAllOptions {
2313
+ "limit"?: number;
2314
+ "cursor"?: string;
2297
2315
  }
2298
2316
  export interface getExternalcontactsScanNotesOptions {
2299
2317
  "limit"?: number;
2300
2318
  "cursor"?: string;
2319
+ "divisionId"?: string;
2320
+ }
2321
+ export interface getExternalcontactsScanNotesDivisionviewsAllOptions {
2322
+ "limit"?: number;
2323
+ "cursor"?: string;
2301
2324
  }
2302
2325
  export interface getExternalcontactsScanOrganizationsOptions {
2303
2326
  "limit"?: number;
2304
2327
  "cursor"?: string;
2328
+ "divisionId"?: string;
2329
+ }
2330
+ export interface getExternalcontactsScanOrganizationsDivisionviewsAllOptions {
2331
+ "limit"?: number;
2332
+ "cursor"?: string;
2305
2333
  }
2306
2334
  export interface getExternalcontactsScanRelationshipsOptions {
2307
2335
  "limit"?: number;
2308
2336
  "cursor"?: string;
2337
+ "divisionId"?: string;
2338
+ }
2339
+ export interface getExternalcontactsScanRelationshipsDivisionviewsAllOptions {
2340
+ "limit"?: number;
2341
+ "cursor"?: string;
2309
2342
  }
2310
2343
  export interface postExternalcontactsIdentifierlookupOptions {
2311
2344
  "expand"?: Array<string>;
@@ -2833,10 +2866,12 @@ declare namespace IntegrationsApi {
2833
2866
  }
2834
2867
  export interface getIntegrationsActionOptions {
2835
2868
  "expand"?: string;
2869
+ "flatten"?: boolean;
2836
2870
  "includeConfig"?: boolean;
2837
2871
  }
2838
2872
  export interface getIntegrationsActionDraftOptions {
2839
2873
  "expand"?: string;
2874
+ "flatten"?: boolean;
2840
2875
  "includeConfig"?: boolean;
2841
2876
  }
2842
2877
  export interface getIntegrationsActionDraftSchemaOptions {
@@ -3357,9 +3392,9 @@ declare class KnowledgeApi {
3357
3392
  postKnowledgeKnowledgebaseParseJobs(knowledgeBaseId: string, body: Models.KnowledgeParseJobRequest): Promise<Models.KnowledgeParseJobResponse>;
3358
3393
  postKnowledgeKnowledgebaseSearch(knowledgeBaseId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseSearchOptions): Promise<Models.KnowledgeSearchResponse>;
3359
3394
  postKnowledgeKnowledgebaseSourcesSalesforce(knowledgeBaseId: string, body: Models.SalesforceSourceRequest): Promise<Models.KnowledgeSyncJobResponse>;
3360
- postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync(knowledgeBaseId: string, sourceId: string): Promise<Models.SourceSyncResponse>;
3395
+ postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync(knowledgeBaseId: string, sourceId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSyncOptions): Promise<Models.SourceSyncResponse>;
3361
3396
  postKnowledgeKnowledgebaseSourcesServicenow(knowledgeBaseId: string, body: Models.ServiceNowSourceRequest): Promise<Models.KnowledgeSyncJobResponse>;
3362
- postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync(knowledgeBaseId: string, sourceId: string): Promise<Models.SourceSyncResponse>;
3397
+ postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync(knowledgeBaseId: string, sourceId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseSourcesServicenowSourceIdSyncOptions): Promise<Models.SourceSyncResponse>;
3363
3398
  postKnowledgeKnowledgebaseSynchronizeJobs(knowledgeBaseId: string, body: Models.KnowledgeSyncJobRequest): Promise<Models.KnowledgeSyncJobResponse>;
3364
3399
  postKnowledgeKnowledgebaseUploadsUrlsJobs(knowledgeBaseId: string, body: Models.CreateUploadSourceUrlJobRequest): Promise<Models.CreateUploadSourceUrlJobResponse>;
3365
3400
  postKnowledgeKnowledgebases(body: Models.KnowledgeBaseCreateRequest): Promise<Models.KnowledgeBase>;
@@ -3588,6 +3623,12 @@ declare namespace KnowledgeApi {
3588
3623
  export interface postKnowledgeKnowledgebaseSearchOptions {
3589
3624
  "body"?: Models.KnowledgeSearchRequest;
3590
3625
  }
3626
+ export interface postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSyncOptions {
3627
+ "body"?: object;
3628
+ }
3629
+ export interface postKnowledgeKnowledgebaseSourcesServicenowSourceIdSyncOptions {
3630
+ "body"?: object;
3631
+ }
3591
3632
  }
3592
3633
 
3593
3634
  declare class LanguageUnderstandingApi {
@@ -4044,7 +4085,7 @@ declare class ObjectsApi {
4044
4085
  getAuthorizationDivisionsHome(): Promise<Models.AuthzDivision>;
4045
4086
  getAuthorizationDivisionsLimit(): Promise<number>;
4046
4087
  postAuthorizationDivisionObject(divisionId: string, objectType: string, body: Array<string>): Promise<void>;
4047
- postAuthorizationDivisionRestore(divisionId: string, opts?: ObjectsApi.postAuthorizationDivisionRestoreOptions): Promise<Models.AuthzDivision>;
4088
+ postAuthorizationDivisionRestore(divisionId: string, body: Models.AuthzDivision): Promise<Models.AuthzDivision>;
4048
4089
  postAuthorizationDivisions(body: Models.AuthzDivision): Promise<Models.AuthzDivision>;
4049
4090
  putAuthorizationDivision(divisionId: string, body: Models.AuthzDivision): Promise<Models.AuthzDivision>;
4050
4091
  }
@@ -4067,9 +4108,6 @@ declare namespace ObjectsApi {
4067
4108
  "id"?: Array<string>;
4068
4109
  "name"?: string;
4069
4110
  }
4070
- export interface postAuthorizationDivisionRestoreOptions {
4071
- "body"?: Models.AuthzDivision;
4072
- }
4073
4111
  }
4074
4112
 
4075
4113
  declare class OperationalEventsApi {
@@ -4103,9 +4141,7 @@ declare class OrganizationApi {
4103
4141
  getOrganizationsLimitsDocs(): Promise<Models.LimitDocumentation>;
4104
4142
  getOrganizationsLimitsDocsFreetrial(): Promise<Models.FreeTrialLimitDocs>;
4105
4143
  getOrganizationsLimitsNamespace(namespaceName: string): Promise<Models.LimitsEntityListing>;
4106
- getOrganizationsLimitsNamespaceCounts(namespaceName: string, opts?: OrganizationApi.getOrganizationsLimitsNamespaceCountsOptions): Promise<Models.LimitCountListing>;
4107
4144
  getOrganizationsLimitsNamespaceDefaults(namespaceName: string): Promise<Models.LimitsEntityListing>;
4108
- getOrganizationsLimitsNamespaceLimitCounts(namespaceName: string, limitName: string, opts?: OrganizationApi.getOrganizationsLimitsNamespaceLimitCountsOptions): Promise<Models.LimitCountListing>;
4109
4145
  getOrganizationsLimitsNamespaces(opts?: OrganizationApi.getOrganizationsLimitsNamespacesOptions): Promise<object>;
4110
4146
  getOrganizationsMe(): Promise<Models.Organization>;
4111
4147
  getOrganizationsWhitelist(): Promise<Models.OrgWhitelistSettings>;
@@ -4125,16 +4161,6 @@ declare namespace OrganizationApi {
4125
4161
  "pageSize"?: number;
4126
4162
  "expand"?: Array<string>;
4127
4163
  }
4128
- export interface getOrganizationsLimitsNamespaceCountsOptions {
4129
- "cursor"?: string;
4130
- "entityId"?: string;
4131
- "userId"?: string;
4132
- }
4133
- export interface getOrganizationsLimitsNamespaceLimitCountsOptions {
4134
- "entityId"?: string;
4135
- "userId"?: string;
4136
- "cursor"?: string;
4137
- }
4138
4164
  export interface getOrganizationsLimitsNamespacesOptions {
4139
4165
  "pageSize"?: number;
4140
4166
  "pageNumber"?: number;
@@ -4351,7 +4377,7 @@ declare class OutboundApi {
4351
4377
  patchOutboundDnclistCustomexclusioncolumns(dncListId: string, body: Models.DncPatchCustomExclusionColumnsRequest): Promise<void>;
4352
4378
  patchOutboundDnclistEmailaddresses(dncListId: string, body: Models.DncPatchEmailsRequest): Promise<void>;
4353
4379
  patchOutboundDnclistPhonenumbers(dncListId: string, body: Models.DncPatchPhoneNumbersRequest): Promise<void>;
4354
- patchOutboundSettings(body: Models.OutboundSettings): Promise<void>;
4380
+ patchOutboundSettings(body: Models.OutboundSettings, opts?: OutboundApi.patchOutboundSettingsOptions): Promise<void>;
4355
4381
  postOutboundAttemptlimits(body: Models.AttemptLimits): Promise<Models.AttemptLimits>;
4356
4382
  postOutboundCallabletimesets(body: Models.CallableTimeSet): Promise<Models.CallableTimeSet>;
4357
4383
  postOutboundCallanalysisresponsesets(body: Models.ResponseSet): Promise<Models.ResponseSet>;
@@ -4360,7 +4386,7 @@ declare class OutboundApi {
4360
4386
  postOutboundCampaignStart(campaignId: string): Promise<void>;
4361
4387
  postOutboundCampaignStop(campaignId: string): Promise<void>;
4362
4388
  postOutboundCampaignrules(body: Models.CampaignRule): Promise<Models.CampaignRule>;
4363
- postOutboundCampaigns(body: Models.Campaign): Promise<Models.Campaign>;
4389
+ postOutboundCampaigns(body: Models.Campaign, opts?: OutboundApi.postOutboundCampaignsOptions): Promise<Models.Campaign>;
4364
4390
  postOutboundCampaignsProgress(body: Array<string>): Promise<Array<Models.CampaignProgress>>;
4365
4391
  postOutboundContactlistClear(contactListId: string): Promise<void>;
4366
4392
  postOutboundContactlistContacts(contactListId: string, body: Array<Models.WritableDialerContact>, opts?: OutboundApi.postOutboundContactlistContactsOptions): Promise<Array<Models.DialerContact>>;
@@ -4394,7 +4420,7 @@ declare class OutboundApi {
4394
4420
  putOutboundAttemptlimit(attemptLimitsId: string, body: Models.AttemptLimits): Promise<Models.AttemptLimits>;
4395
4421
  putOutboundCallabletimeset(callableTimeSetId: string, body: Models.CallableTimeSet): Promise<Models.CallableTimeSet>;
4396
4422
  putOutboundCallanalysisresponseset(callAnalysisSetId: string, body: Models.ResponseSet): Promise<Models.ResponseSet>;
4397
- putOutboundCampaign(campaignId: string, body: Models.Campaign): Promise<Models.Campaign>;
4423
+ putOutboundCampaign(campaignId: string, body: Models.Campaign, opts?: OutboundApi.putOutboundCampaignOptions): Promise<Models.Campaign>;
4398
4424
  putOutboundCampaignAgent(campaignId: string, userId: string, body: Models.Agent): Promise<string>;
4399
4425
  putOutboundCampaignrule(campaignRuleId: string, body: Models.CampaignRule): Promise<Models.CampaignRule>;
4400
4426
  putOutboundContactlist(contactListId: string, body: Models.ContactList): Promise<Models.ContactList>;
@@ -4691,6 +4717,12 @@ declare namespace OutboundApi {
4691
4717
  "sortBy"?: string;
4692
4718
  "sortOrder"?: string;
4693
4719
  }
4720
+ export interface patchOutboundSettingsOptions {
4721
+ "useMaxCallsPerAgentDecimal"?: boolean;
4722
+ }
4723
+ export interface postOutboundCampaignsOptions {
4724
+ "useMaxCallsPerAgentDecimal"?: boolean;
4725
+ }
4694
4726
  export interface postOutboundContactlistContactsOptions {
4695
4727
  "priority"?: boolean;
4696
4728
  "clearSystemData"?: boolean;
@@ -4702,6 +4734,9 @@ declare namespace OutboundApi {
4702
4734
  export interface postOutboundDnclistPhonenumbersOptions {
4703
4735
  "expirationDateTime"?: string;
4704
4736
  }
4737
+ export interface putOutboundCampaignOptions {
4738
+ "useMaxCallsPerAgentDecimal"?: boolean;
4739
+ }
4705
4740
  }
4706
4741
 
4707
4742
  declare class PresenceApi {
@@ -5058,7 +5093,6 @@ declare class RecordingApi {
5058
5093
  getRecordingSettings(opts?: RecordingApi.getRecordingSettingsOptions): Promise<Models.RecordingSettings>;
5059
5094
  getRecordingUploadsReport(reportId: string): Promise<Models.RecordingUploadReport>;
5060
5095
  getRecordingsRetentionQuery(retentionThresholdDays: number, opts?: RecordingApi.getRecordingsRetentionQueryOptions): Promise<Models.RecordingRetentionCursorEntityListing>;
5061
- getRecordingsScreensessions(opts?: RecordingApi.getRecordingsScreensessionsOptions): Promise<Models.ScreenRecordingSessionListing>;
5062
5096
  getRecordingsScreensessionsDetails(): Promise<Models.ScreenRecordingActiveSessions>;
5063
5097
  patchRecordingCrossplatformMediaretentionpolicy(policyId: string, body: Models.CrossPlatformPolicyUpdate): Promise<Models.CrossPlatformPolicy>;
5064
5098
  patchRecordingMediaretentionpolicy(policyId: string, body: Models.PolicyUpdate): Promise<Models.Policy>;
@@ -5102,6 +5136,8 @@ declare namespace RecordingApi {
5102
5136
  "maxWaitMs"?: number;
5103
5137
  "formatId"?: string;
5104
5138
  "mediaFormats"?: Array<string>;
5139
+ "locale"?: string;
5140
+ "includePauseAnnotationsForScreenRecordings"?: boolean;
5105
5141
  }
5106
5142
  export interface getOrphanrecordingMediaOptions {
5107
5143
  "formatId"?: string;
@@ -5176,10 +5212,6 @@ declare namespace RecordingApi {
5176
5212
  "cursor"?: string;
5177
5213
  "pageSize"?: number;
5178
5214
  }
5179
- export interface getRecordingsScreensessionsOptions {
5180
- "pageSize"?: number;
5181
- "pageNumber"?: number;
5182
- }
5183
5215
  export interface putConversationRecordingOptions {
5184
5216
  "clearExport"?: boolean;
5185
5217
  }
@@ -5274,6 +5306,7 @@ declare class RoutingApi {
5274
5306
  getRoutingDirectroutingbackupSettingsMe(): Promise<Models.AgentDirectRoutingBackupSettings>;
5275
5307
  getRoutingEmailDomain(domainId: string): Promise<Models.InboundDomain>;
5276
5308
  getRoutingEmailDomainRoute(domainName: string, routeId: string): Promise<Models.InboundRoute>;
5309
+ getRoutingEmailDomainRouteIdentityresolution(domainName: string, routeId: string): Promise<Models.IdentityResolutionConfig>;
5277
5310
  getRoutingEmailDomainRoutes(domainName: string, opts?: RoutingApi.getRoutingEmailDomainRoutesOptions): Promise<Models.InboundRouteEntityListing>;
5278
5311
  getRoutingEmailDomains(opts?: RoutingApi.getRoutingEmailDomainsOptions): Promise<Models.InboundDomainEntityListing>;
5279
5312
  getRoutingEmailOutboundDomain(domainId: string): Promise<Models.OutboundDomain>;
@@ -5295,6 +5328,7 @@ declare class RoutingApi {
5295
5328
  getRoutingQueueComparisonperiod(queueId: string, comparisonPeriodId: string): Promise<Models.ComparisonPeriod>;
5296
5329
  getRoutingQueueComparisonperiods(queueId: string): Promise<Models.ComparisonPeriodListing>;
5297
5330
  getRoutingQueueEstimatedwaittime(queueId: string, opts?: RoutingApi.getRoutingQueueEstimatedwaittimeOptions): Promise<Models.EstimatedWaitTimePredictions>;
5331
+ getRoutingQueueIdentityresolution(queueId: string): Promise<Models.IdentityResolutionQueueConfig>;
5298
5332
  getRoutingQueueMediatypeEstimatedwaittime(queueId: string, mediaType: string, opts?: RoutingApi.getRoutingQueueMediatypeEstimatedwaittimeOptions): Promise<Models.EstimatedWaitTimePredictions>;
5299
5333
  getRoutingQueueMembers(queueId: string, opts?: RoutingApi.getRoutingQueueMembersOptions): Promise<Models.QueueMemberEntityListing>;
5300
5334
  getRoutingQueueUsers(queueId: string, opts?: RoutingApi.getRoutingQueueUsersOptions): Promise<Models.QueueMemberEntityListingV1>;
@@ -5315,6 +5349,7 @@ declare class RoutingApi {
5315
5349
  getRoutingSmsAddress(addressId: string): Promise<Models.SmsAddress>;
5316
5350
  getRoutingSmsAddresses(opts?: RoutingApi.getRoutingSmsAddressesOptions): Promise<Models.SmsAddressEntityListing>;
5317
5351
  getRoutingSmsAvailablephonenumbers(countryCode: string, phoneNumberType: string, opts?: RoutingApi.getRoutingSmsAvailablephonenumbersOptions): Promise<Models.SMSAvailablePhoneNumberEntityListing>;
5352
+ getRoutingSmsIdentityresolutionPhonenumber(addressId: string): Promise<Models.IdentityResolutionConfig>;
5318
5353
  getRoutingSmsPhonenumber(phoneNumberId: string, opts?: RoutingApi.getRoutingSmsPhonenumberOptions): Promise<Models.SmsPhoneNumber>;
5319
5354
  getRoutingSmsPhonenumbers(opts?: RoutingApi.getRoutingSmsPhonenumbersOptions): Promise<Models.SmsPhoneNumberEntityListing>;
5320
5355
  getRoutingUserDirectroutingbackupSettings(userId: string): Promise<Models.AgentDirectRoutingBackupSettings>;
@@ -5379,11 +5414,14 @@ declare class RoutingApi {
5379
5414
  postUserRoutingskills(userId: string, body: Models.UserRoutingSkillPost): Promise<Models.UserRoutingSkill>;
5380
5415
  putRoutingDirectroutingbackupSettingsMe(body: Models.AgentDirectRoutingBackupSettings): Promise<Models.AgentDirectRoutingBackupSettings>;
5381
5416
  putRoutingEmailDomainRoute(domainName: string, routeId: string, body: Models.InboundRoute): Promise<Models.InboundRoute>;
5417
+ putRoutingEmailDomainRouteIdentityresolution(domainName: string, routeId: string, body: Models.IdentityResolutionConfig): Promise<Models.IdentityResolutionConfig>;
5382
5418
  putRoutingEmailOutboundDomainActivation(domainId: string): Promise<Models.EmailOutboundDomainResult>;
5383
5419
  putRoutingMessageRecipient(recipientId: string, body: Models.RecipientRequest): Promise<Models.Recipient>;
5384
5420
  putRoutingQueue(queueId: string, body: Models.QueueRequest): Promise<Models.Queue>;
5421
+ putRoutingQueueIdentityresolution(queueId: string, body: Models.IdentityResolutionQueueConfig): Promise<Models.IdentityResolutionQueueConfig>;
5385
5422
  putRoutingSettings(body: Models.RoutingSettings): Promise<Models.RoutingSettings>;
5386
5423
  putRoutingSettingsTranscription(body: Models.TranscriptionSettings): Promise<Models.TranscriptionSettings>;
5424
+ putRoutingSmsIdentityresolutionPhonenumber(addressId: string, body: Models.IdentityResolutionConfig): Promise<Models.IdentityResolutionConfig>;
5387
5425
  putRoutingUserDirectroutingbackupSettings(userId: string, body: Models.AgentDirectRoutingBackupSettings): Promise<Models.AgentDirectRoutingBackupSettings>;
5388
5426
  putRoutingUserUtilization(userId: string, body: Models.UtilizationRequest): Promise<Models.AgentMaxUtilizationResponse>;
5389
5427
  putRoutingUtilization(body: Models.UtilizationRequest): Promise<Models.UtilizationResponse>;
@@ -5973,11 +6011,20 @@ declare namespace SettingsApi {
5973
6011
 
5974
6012
  declare class SocialMediaApi {
5975
6013
  constructor(apiClient?: ApiClientClass);
6014
+ deleteSocialmediaEscalationrule(escalationRuleId: string): Promise<void>;
6015
+ deleteSocialmediaMessage(messageId: string): Promise<void>;
5976
6016
  deleteSocialmediaTopic(topicId: string, opts?: SocialMediaApi.deleteSocialmediaTopicOptions): Promise<void>;
5977
6017
  deleteSocialmediaTopicDataingestionrulesFacebookFacebookIngestionRuleId(topicId: string, facebookIngestionRuleId: string, opts?: SocialMediaApi.deleteSocialmediaTopicDataingestionrulesFacebookFacebookIngestionRuleIdOptions): Promise<void>;
5978
6018
  deleteSocialmediaTopicDataingestionrulesOpenOpenId(topicId: string, openId: string, opts?: SocialMediaApi.deleteSocialmediaTopicDataingestionrulesOpenOpenIdOptions): Promise<void>;
5979
6019
  deleteSocialmediaTopicDataingestionrulesTwitterTwitterIngestionRuleId(topicId: string, twitterIngestionRuleId: string, opts?: SocialMediaApi.deleteSocialmediaTopicDataingestionrulesTwitterTwitterIngestionRuleIdOptions): Promise<void>;
6020
+ getSocialmediaAnalyticsAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
6021
+ getSocialmediaAnalyticsAggregatesJobResults(jobId: string, opts?: SocialMediaApi.getSocialmediaAnalyticsAggregatesJobResultsOptions): Promise<Models.SocialMediaAsyncAggregateQueryResponse>;
6022
+ getSocialmediaAnalyticsMessagesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
6023
+ getSocialmediaAnalyticsMessagesJobResults(jobId: string, opts?: SocialMediaApi.getSocialmediaAnalyticsMessagesJobResultsOptions): Promise<Models.SocialMediaAsyncDetailQueryResponse>;
6024
+ getSocialmediaEscalationrule(escalationRuleId: string): Promise<Models.EscalationRuleResponse>;
6025
+ getSocialmediaEscalationrules(divisionId: string, opts?: SocialMediaApi.getSocialmediaEscalationrulesOptions): Promise<Models.SocialEscalationResponseEntityListing>;
5980
6026
  getSocialmediaTopic(topicId: string, opts?: SocialMediaApi.getSocialmediaTopicOptions): Promise<Models.SocialTopicResponse>;
6027
+ getSocialmediaTopicDataingestionrules(topicId: string, opts?: SocialMediaApi.getSocialmediaTopicDataingestionrulesOptions): Promise<Models.DataIngestionRuleResponseEntityListing>;
5981
6028
  getSocialmediaTopicDataingestionrulesFacebookFacebookIngestionRuleId(topicId: string, facebookIngestionRuleId: string, opts?: SocialMediaApi.getSocialmediaTopicDataingestionrulesFacebookFacebookIngestionRuleIdOptions): Promise<Models.FacebookDataIngestionRuleResponse>;
5982
6029
  getSocialmediaTopicDataingestionrulesFacebookFacebookIngestionRuleIdVersion(topicId: string, facebookIngestionRuleId: string, dataIngestionRuleVersion: string, opts?: SocialMediaApi.getSocialmediaTopicDataingestionrulesFacebookFacebookIngestionRuleIdVersionOptions): Promise<Models.FacebookDataIngestionRuleVersionResponse>;
5983
6030
  getSocialmediaTopicDataingestionrulesFacebookFacebookIngestionRuleIdVersions(topicId: string, facebookIngestionRuleId: string, opts?: SocialMediaApi.getSocialmediaTopicDataingestionrulesFacebookFacebookIngestionRuleIdVersionsOptions): Promise<Models.FacebookDataIngestionRuleVersionResponseEntityListing>;
@@ -5992,10 +6039,16 @@ declare class SocialMediaApi {
5992
6039
  patchSocialmediaTopicDataingestionrulesFacebookFacebookIngestionRuleId(topicId: string, facebookIngestionRuleId: string, opts?: SocialMediaApi.patchSocialmediaTopicDataingestionrulesFacebookFacebookIngestionRuleIdOptions): Promise<Models.FacebookDataIngestionRuleResponse>;
5993
6040
  patchSocialmediaTopicDataingestionrulesOpenOpenId(topicId: string, openId: string, opts?: SocialMediaApi.patchSocialmediaTopicDataingestionrulesOpenOpenIdOptions): Promise<Models.OpenDataIngestionRuleResponse>;
5994
6041
  patchSocialmediaTopicDataingestionrulesTwitterTwitterIngestionRuleId(topicId: string, twitterIngestionRuleId: string, opts?: SocialMediaApi.patchSocialmediaTopicDataingestionrulesTwitterTwitterIngestionRuleIdOptions): Promise<Models.TwitterDataIngestionRuleResponse>;
6042
+ postSocialmediaAnalyticsAggregatesJobs(body: Models.SocialMediaAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
6043
+ postSocialmediaAnalyticsMessagesJobs(body: Models.SocialMediaAsyncDetailQuery): Promise<Models.AsyncQueryResponse>;
6044
+ postSocialmediaEscalationrules(opts?: SocialMediaApi.postSocialmediaEscalationrulesOptions): Promise<Models.EscalationRuleResponse>;
6045
+ postSocialmediaEscalationsMessages(divisionId: string, opts?: SocialMediaApi.postSocialmediaEscalationsMessagesOptions): Promise<Models.ManualEscalationResponse>;
5995
6046
  postSocialmediaTopicDataingestionrulesFacebook(topicId: string, opts?: SocialMediaApi.postSocialmediaTopicDataingestionrulesFacebookOptions): Promise<Models.FacebookDataIngestionRuleResponse>;
5996
6047
  postSocialmediaTopicDataingestionrulesOpen(topicId: string, opts?: SocialMediaApi.postSocialmediaTopicDataingestionrulesOpenOptions): Promise<Models.OpenDataIngestionRuleResponse>;
5997
6048
  postSocialmediaTopicDataingestionrulesTwitter(topicId: string, opts?: SocialMediaApi.postSocialmediaTopicDataingestionrulesTwitterOptions): Promise<Models.TwitterDataIngestionRuleResponse>;
5998
6049
  postSocialmediaTopics(opts?: SocialMediaApi.postSocialmediaTopicsOptions): Promise<Models.SocialTopicResponse>;
6050
+ postSocialmediaTwitterHistoricalTweets(body: Models.TwitterDataHistoricalTweetRequest): Promise<Models.TwitterDataHistoricalTweetResponse>;
6051
+ putSocialmediaEscalationrule(escalationRuleId: string, opts?: SocialMediaApi.putSocialmediaEscalationruleOptions): Promise<Models.EscalationRuleResponse>;
5999
6052
  putSocialmediaTopicDataingestionrulesFacebookFacebookIngestionRuleId(topicId: string, facebookIngestionRuleId: string, opts?: SocialMediaApi.putSocialmediaTopicDataingestionrulesFacebookFacebookIngestionRuleIdOptions): Promise<Models.FacebookDataIngestionRuleResponse>;
6000
6053
  putSocialmediaTopicDataingestionrulesOpenOpenId(topicId: string, openId: string, opts?: SocialMediaApi.putSocialmediaTopicDataingestionrulesOpenOpenIdOptions): Promise<Models.OpenDataIngestionRuleResponse>;
6001
6054
  putSocialmediaTopicDataingestionrulesTwitterTwitterIngestionRuleId(topicId: string, twitterIngestionRuleId: string, opts?: SocialMediaApi.putSocialmediaTopicDataingestionrulesTwitterTwitterIngestionRuleIdOptions): Promise<Models.TwitterDataIngestionRuleResponse>;
@@ -6014,9 +6067,24 @@ declare namespace SocialMediaApi {
6014
6067
  export interface deleteSocialmediaTopicDataingestionrulesTwitterTwitterIngestionRuleIdOptions {
6015
6068
  "hardDelete"?: boolean;
6016
6069
  }
6070
+ export interface getSocialmediaAnalyticsAggregatesJobResultsOptions {
6071
+ "cursor"?: string;
6072
+ }
6073
+ export interface getSocialmediaAnalyticsMessagesJobResultsOptions {
6074
+ "cursor"?: string;
6075
+ }
6076
+ export interface getSocialmediaEscalationrulesOptions {
6077
+ "pageNumber"?: number;
6078
+ "pageSize"?: number;
6079
+ }
6017
6080
  export interface getSocialmediaTopicOptions {
6018
6081
  "includeDeleted"?: boolean;
6019
6082
  }
6083
+ export interface getSocialmediaTopicDataingestionrulesOptions {
6084
+ "pageNumber"?: number;
6085
+ "pageSize"?: number;
6086
+ "includeDeleted"?: boolean;
6087
+ }
6020
6088
  export interface getSocialmediaTopicDataingestionrulesFacebookFacebookIngestionRuleIdOptions {
6021
6089
  "includeDeleted"?: boolean;
6022
6090
  }
@@ -6068,6 +6136,12 @@ declare namespace SocialMediaApi {
6068
6136
  export interface patchSocialmediaTopicDataingestionrulesTwitterTwitterIngestionRuleIdOptions {
6069
6137
  "body"?: Models.DataIngestionRuleStatusPatchRequest;
6070
6138
  }
6139
+ export interface postSocialmediaEscalationrulesOptions {
6140
+ "body"?: Models.EscalationRuleRequest;
6141
+ }
6142
+ export interface postSocialmediaEscalationsMessagesOptions {
6143
+ "body"?: Models.ManualEscalationRequest;
6144
+ }
6071
6145
  export interface postSocialmediaTopicDataingestionrulesFacebookOptions {
6072
6146
  "body"?: Models.FacebookDataIngestionRuleRequest;
6073
6147
  }
@@ -6080,6 +6154,9 @@ declare namespace SocialMediaApi {
6080
6154
  export interface postSocialmediaTopicsOptions {
6081
6155
  "body"?: Models.SocialTopicRequest;
6082
6156
  }
6157
+ export interface putSocialmediaEscalationruleOptions {
6158
+ "body"?: Models.EscalationRuleRequest;
6159
+ }
6083
6160
  export interface putSocialmediaTopicDataingestionrulesFacebookFacebookIngestionRuleIdOptions {
6084
6161
  "body"?: Models.FacebookDataIngestionRuleRequest;
6085
6162
  }
@@ -6669,6 +6746,7 @@ declare namespace TelephonyProvidersEdgeApi {
6669
6746
  "pageNumber"?: number;
6670
6747
  "sortBy"?: string;
6671
6748
  "_number"?: string;
6749
+ "divisionId"?: Array<string>;
6672
6750
  }
6673
6751
  export interface getTelephonyProvidersEdgesExtensionpoolsDivisionviewsOptions {
6674
6752
  "pageNumber"?: number;
@@ -7307,6 +7385,7 @@ declare class WebDeploymentsApi {
7307
7385
  getWebdeploymentsDeployment(deploymentId: string, opts?: WebDeploymentsApi.getWebdeploymentsDeploymentOptions): Promise<Models.WebDeployment>;
7308
7386
  getWebdeploymentsDeploymentCobrowseSessionId(deploymentId: string, sessionId: string): Promise<Models.CobrowseWebMessagingSession>;
7309
7387
  getWebdeploymentsDeploymentConfigurations(deploymentId: string, opts?: WebDeploymentsApi.getWebdeploymentsDeploymentConfigurationsOptions): Promise<Models.WebDeploymentActiveConfigurationOnDeployment>;
7388
+ getWebdeploymentsDeploymentIdentityresolution(deploymentId: string): Promise<Models.IdentityResolutionConfig>;
7310
7389
  getWebdeploymentsDeployments(opts?: WebDeploymentsApi.getWebdeploymentsDeploymentsOptions): Promise<Models.ExpandableWebDeploymentEntityListing>;
7311
7390
  postWebdeploymentsConfigurationVersionsDraftPublish(configurationId: string): Promise<Models.WebDeploymentConfigurationVersion>;
7312
7391
  postWebdeploymentsConfigurations(configurationVersion: Models.WebDeploymentConfigurationVersion): Promise<Models.WebDeploymentConfigurationVersion>;
@@ -7315,6 +7394,7 @@ declare class WebDeploymentsApi {
7315
7394
  postWebdeploymentsTokenRefresh(opts?: WebDeploymentsApi.postWebdeploymentsTokenRefreshOptions): Promise<Models.SignedData>;
7316
7395
  putWebdeploymentsConfigurationVersionsDraft(configurationId: string, configurationVersion: Models.WebDeploymentConfigurationVersion): Promise<Models.WebDeploymentConfigurationVersion>;
7317
7396
  putWebdeploymentsDeployment(deploymentId: string, deployment: Models.WebDeployment): Promise<Models.WebDeployment>;
7397
+ putWebdeploymentsDeploymentIdentityresolution(deploymentId: string, body: Models.IdentityResolutionConfig): Promise<Models.IdentityResolutionConfig>;
7318
7398
  }
7319
7399
 
7320
7400
  declare namespace WebDeploymentsApi {
@@ -8005,6 +8085,12 @@ declare namespace Models {
8005
8085
  "relyingPartyIdentifier"?: string;
8006
8086
  "certificate"?: string;
8007
8087
  "certificates"?: Array<string>;
8088
+ "logoImageData"?: string;
8089
+ "nameIdentifierFormat"?: string;
8090
+ "ssoBinding"?: string;
8091
+ "signAuthnRequests"?: boolean;
8092
+ "providerName"?: string;
8093
+ "displayOnLogin"?: boolean;
8008
8094
  "selfUri"?: string;
8009
8095
  }
8010
8096
 
@@ -8366,8 +8452,8 @@ declare namespace Models {
8366
8452
  "successSchemaUri"?: string;
8367
8453
  "errorSchema"?: Models.JsonSchemaDocument;
8368
8454
  "errorSchemaUri"?: string;
8369
- "successSchemaFlattened"?: Models.JsonSchemaDocument;
8370
- "errorSchemaFlattened"?: object;
8455
+ "successSchemaFlattened"?: Models.FlattenedJsonSchemaDocument;
8456
+ "errorSchemaFlattened"?: Models.FlattenedJsonSchemaDocument;
8371
8457
  }
8372
8458
 
8373
8459
  export interface ActionProperties {
@@ -8444,10 +8530,6 @@ declare namespace Models {
8444
8530
  "delayInSeconds"?: number;
8445
8531
  }
8446
8532
 
8447
- export interface ActiveAlertCount {
8448
- "count"?: number;
8449
- }
8450
-
8451
8533
  export interface ActivityCode {
8452
8534
  "id"?: string;
8453
8535
  "selfUri"?: string;
@@ -9362,6 +9444,9 @@ declare namespace Models {
9362
9444
  }
9363
9445
 
9364
9446
  export interface AiScoring {
9447
+ "failureType"?: string;
9448
+ "pending"?: boolean;
9449
+ "dateLastChanged"?: string;
9365
9450
  }
9366
9451
 
9367
9452
  export interface AiScoringSetting {
@@ -9595,7 +9680,7 @@ declare namespace Models {
9595
9680
  }
9596
9681
 
9597
9682
  export interface AnalyticsAgentStateCountsResponse {
9598
- "counts"?: Array<Models.AgentStateSegmentTypeCount>;
9683
+ "segmentCounts"?: Array<Models.AgentStateSegmentTypeCount>;
9599
9684
  }
9600
9685
 
9601
9686
  export interface AnalyticsAgentStateQueryResponse {
@@ -9845,6 +9930,7 @@ declare namespace Models {
9845
9930
  "coachedParticipantId"?: string;
9846
9931
  "cobrowseRole"?: string;
9847
9932
  "cobrowseRoomId"?: string;
9933
+ "deliveryPushed"?: boolean;
9848
9934
  "deliveryStatus"?: string;
9849
9935
  "deliveryStatusChangeDate"?: string;
9850
9936
  "destinationAddresses"?: Array<string>;
@@ -10131,6 +10217,15 @@ declare namespace Models {
10131
10217
  "homeOrg"?: Models.ArchitectDependencyTrackingBuildNotificationHomeOrganization;
10132
10218
  }
10133
10219
 
10220
+ export interface ArchitectExportJobStateResponse {
10221
+ "id"?: string;
10222
+ "status"?: string;
10223
+ "command"?: string;
10224
+ "downloadUrl"?: string;
10225
+ "messages"?: Array<Models.ArchitectJobMessage>;
10226
+ "selfUri"?: string;
10227
+ }
10228
+
10134
10229
  export interface ArchitectFlowFields {
10135
10230
  "architectFlow"?: Models.AddressableEntityRef;
10136
10231
  "flowRequestMappings"?: Array<Models.RequestMapping>;
@@ -10240,6 +10335,13 @@ declare namespace Models {
10240
10335
  "homeOrg"?: Models.ArchitectFlowOutcomeNotificationHomeOrganization;
10241
10336
  }
10242
10337
 
10338
+ export interface ArchitectFlowReference {
10339
+ "id"?: string;
10340
+ "name"?: string;
10341
+ "type"?: string;
10342
+ "version"?: string;
10343
+ }
10344
+
10243
10345
  export interface ArchitectJobMessage {
10244
10346
  "dateTime"?: string;
10245
10347
  "type"?: string;
@@ -10804,7 +10906,7 @@ declare namespace Models {
10804
10906
 
10805
10907
  export interface AuditQueryRequest {
10806
10908
  "interval": string;
10807
- "serviceName": string;
10909
+ "serviceName"?: string;
10808
10910
  "filters"?: Array<Models.AuditQueryFilter>;
10809
10911
  "sort"?: Array<Models.AuditQuerySort>;
10810
10912
  }
@@ -11121,6 +11223,20 @@ declare namespace Models {
11121
11223
  "consultTransferEvents"?: Array<Models.ConsultTransferEvent>;
11122
11224
  "progressConsultTransferEvents"?: Array<Models.ProgressConsultTransferEvent>;
11123
11225
  "endConsultTransferEvents"?: Array<Models.EndConsultTransferEvent>;
11226
+ "emailBeginTransmittingEvents"?: Array<Models.EmailBeginTransmittingEvent>;
11227
+ "emailCommunicationEndedEvents"?: Array<Models.EmailCommunicationEndedEvent>;
11228
+ "emailExternalEstablishedEvents"?: Array<Models.EmailExternalEstablishedEvent>;
11229
+ "emailFlowEstablishedEvents"?: Array<Models.EmailFlowEstablishedEvent>;
11230
+ "emailRoutingEstablishedEvents"?: Array<Models.EmailRoutingEstablishedEvent>;
11231
+ "emailUserEstablishedEvents"?: Array<Models.EmailUserEstablishedEvent>;
11232
+ "emailCommunicationAnsweredEvents"?: Array<Models.EmailCommunicationAnsweredEvent>;
11233
+ "emailCommunicationDispositionAppliedEvents"?: Array<Models.EmailCommunicationDispositionAppliedEvent>;
11234
+ "emailCommunicationSentMessageEvents"?: Array<Models.EmailCommunicationSentMessageEvent>;
11235
+ "emailHoldUpdatedEvents"?: Array<Models.EmailHoldUpdatedEvent>;
11236
+ "emailEndTransferEvents"?: Array<Models.EmailEndTransferEvent>;
11237
+ "emailProgressTransferEvents"?: Array<Models.EmailProgressTransferEvent>;
11238
+ "emailRoutingTransferEvents"?: Array<Models.EmailRoutingTransferEvent>;
11239
+ "emailUserTransferEvents"?: Array<Models.EmailUserTransferEvent>;
11124
11240
  }
11125
11241
 
11126
11242
  export interface BatchDownloadJobResult {
@@ -11821,6 +11937,8 @@ declare namespace Models {
11821
11937
  "doNotChangeDailyPaidTime": boolean;
11822
11938
  "doNotChangeShiftStartTimes": boolean;
11823
11939
  "doNotChangeManuallyEditedShifts": boolean;
11940
+ "activitySmoothingType"?: string;
11941
+ "induceScheduleVariability"?: boolean;
11824
11942
  }
11825
11943
 
11826
11944
  export interface BuRescheduleResult {
@@ -11919,6 +12037,8 @@ declare namespace Models {
11919
12037
  "syncTimeOffProperties"?: Models.SetWrapperSyncTimeOffProperty;
11920
12038
  "serviceGoalImpact"?: Models.WfmServiceGoalImpactSettings;
11921
12039
  "allowWorkPlanPerMinuteGranularity"?: boolean;
12040
+ "activitySmoothingType"?: string;
12041
+ "induceScheduleVariability"?: boolean;
11922
12042
  }
11923
12043
 
11924
12044
  export interface BuSchedulingSettingsResponse {
@@ -11926,6 +12046,8 @@ declare namespace Models {
11926
12046
  "syncTimeOffProperties"?: Array<string>;
11927
12047
  "serviceGoalImpact"?: Models.WfmServiceGoalImpactSettings;
11928
12048
  "allowWorkPlanPerMinuteGranularity"?: boolean;
12049
+ "activitySmoothingType": string;
12050
+ "induceScheduleVariability": boolean;
11929
12051
  }
11930
12052
 
11931
12053
  export interface BuSearchAgentSchedulesRequest {
@@ -12111,93 +12233,93 @@ declare namespace Models {
12111
12233
  }
12112
12234
 
12113
12235
  export interface BulkContactsResponse {
12114
- "results"?: Array<Models.BulkResponseResultExternalContactExternalContact>;
12236
+ "results"?: Array<Models.BulkResponseResultExternalContactExternalContactBulkEntityErrorExternalContact>;
12115
12237
  "errorCount"?: number;
12116
12238
  "errorIndexes"?: Array<number>;
12117
12239
  }
12118
12240
 
12119
12241
  export interface BulkDeleteResponse {
12120
- "results"?: Array<Models.BulkResponseResultVoidEntity>;
12242
+ "results"?: Array<Models.BulkResponseResultVoidEntityBulkEntityErrorEntity>;
12121
12243
  "errorCount"?: number;
12122
12244
  "errorIndexes"?: Array<number>;
12123
12245
  }
12124
12246
 
12125
- export interface BulkError {
12126
- "message"?: string;
12247
+ export interface BulkEntityErrorEntity {
12127
12248
  "code"?: string;
12128
- }
12129
-
12130
- export interface BulkErrorDetail {
12131
- "fieldName"?: string;
12132
- "value"?: string;
12133
12249
  "message"?: string;
12250
+ "status"?: number;
12251
+ "retryable"?: boolean;
12252
+ "details"?: Array<Models.BulkErrorDetail>;
12253
+ "entity"?: Models.Entity;
12134
12254
  }
12135
12255
 
12136
- export interface BulkErrorEntity {
12256
+ export interface BulkEntityErrorExternalContact {
12137
12257
  "code"?: string;
12138
12258
  "message"?: string;
12139
12259
  "status"?: number;
12140
12260
  "retryable"?: boolean;
12141
- "entity"?: Models.Entity;
12142
12261
  "details"?: Array<Models.BulkErrorDetail>;
12262
+ "entity"?: Models.ExternalContact;
12143
12263
  }
12144
12264
 
12145
- export interface BulkErrorExternalContact {
12265
+ export interface BulkEntityErrorExternalOrganization {
12146
12266
  "code"?: string;
12147
12267
  "message"?: string;
12148
12268
  "status"?: number;
12149
12269
  "retryable"?: boolean;
12150
- "entity"?: Models.ExternalContact;
12151
12270
  "details"?: Array<Models.BulkErrorDetail>;
12271
+ "entity"?: Models.ExternalOrganization;
12152
12272
  }
12153
12273
 
12154
- export interface BulkErrorExternalOrganization {
12274
+ export interface BulkEntityErrorNote {
12155
12275
  "code"?: string;
12156
12276
  "message"?: string;
12157
12277
  "status"?: number;
12158
12278
  "retryable"?: boolean;
12159
- "entity"?: Models.ExternalOrganization;
12160
12279
  "details"?: Array<Models.BulkErrorDetail>;
12280
+ "entity"?: Models.Note;
12161
12281
  }
12162
12282
 
12163
- export interface BulkErrorNote {
12283
+ export interface BulkEntityErrorRelationship {
12164
12284
  "code"?: string;
12165
12285
  "message"?: string;
12166
12286
  "status"?: number;
12167
12287
  "retryable"?: boolean;
12168
- "entity"?: Models.Note;
12169
12288
  "details"?: Array<Models.BulkErrorDetail>;
12289
+ "entity"?: Models.Relationship;
12170
12290
  }
12171
12291
 
12172
- export interface BulkErrorRelationship {
12292
+ export interface BulkError {
12293
+ "message"?: string;
12173
12294
  "code"?: string;
12295
+ }
12296
+
12297
+ export interface BulkErrorDetail {
12298
+ "fieldName"?: string;
12299
+ "value"?: string;
12174
12300
  "message"?: string;
12175
- "status"?: number;
12176
- "retryable"?: boolean;
12177
- "entity"?: Models.Relationship;
12178
- "details"?: Array<Models.BulkErrorDetail>;
12179
12301
  }
12180
12302
 
12181
12303
  export interface BulkFetchContactsResponse {
12182
- "results"?: Array<Models.BulkResponseResultExternalContactEntity>;
12304
+ "results"?: Array<Models.BulkResponseResultExternalContactEntityBulkEntityErrorEntity>;
12183
12305
  "errorCount"?: number;
12184
12306
  "errorIndexes"?: Array<number>;
12185
12307
  }
12186
12308
 
12187
12309
  export interface BulkFetchNotesResponse {
12188
- "results"?: Array<Models.BulkResponseResultNoteEntity>;
12310
+ "results"?: Array<Models.BulkResponseResultNoteEntityBulkEntityErrorEntity>;
12189
12311
  "errorCount"?: number;
12190
12312
  "errorIndexes"?: Array<number>;
12191
12313
  }
12192
12314
 
12193
12315
  export interface BulkFetchOrganizationsResponse {
12194
- "results"?: Array<Models.BulkResponseResultExternalOrganizationEntity>;
12316
+ "results"?: Array<Models.BulkResponseResultExternalOrganizationEntityBulkEntityErrorEntity>;
12195
12317
  "errorCount"?: number;
12196
12318
  "errorIndexes"?: Array<number>;
12197
12319
  }
12198
12320
 
12199
12321
  export interface BulkFetchRelationshipsResponse {
12200
- "results"?: Array<Models.BulkResponseResultRelationshipEntity>;
12322
+ "results"?: Array<Models.BulkResponseResultRelationshipEntityBulkEntityErrorEntity>;
12201
12323
  "errorCount"?: number;
12202
12324
  "errorIndexes"?: Array<number>;
12203
12325
  }
@@ -12288,7 +12410,7 @@ declare namespace Models {
12288
12410
  }
12289
12411
 
12290
12412
  export interface BulkNotesResponse {
12291
- "results"?: Array<Models.BulkResponseResultNoteNote>;
12413
+ "results"?: Array<Models.BulkResponseResultNoteNoteBulkEntityErrorNote>;
12292
12414
  "errorCount"?: number;
12293
12415
  "errorIndexes"?: Array<number>;
12294
12416
  }
@@ -12298,7 +12420,7 @@ declare namespace Models {
12298
12420
  }
12299
12421
 
12300
12422
  export interface BulkOrganizationsResponse {
12301
- "results"?: Array<Models.BulkResponseResultExternalOrganizationExternalOrganization>;
12423
+ "results"?: Array<Models.BulkResponseResultExternalOrganizationExternalOrganizationBulkEntityErrorExternalOrganization>;
12302
12424
  "errorCount"?: number;
12303
12425
  "errorIndexes"?: Array<number>;
12304
12426
  }
@@ -12308,7 +12430,7 @@ declare namespace Models {
12308
12430
  }
12309
12431
 
12310
12432
  export interface BulkRelationshipsResponse {
12311
- "results"?: Array<Models.BulkResponseResultRelationshipRelationship>;
12433
+ "results"?: Array<Models.BulkResponseResultRelationshipRelationshipBulkEntityErrorRelationship>;
12312
12434
  "errorCount"?: number;
12313
12435
  "errorIndexes"?: Array<number>;
12314
12436
  }
@@ -12319,67 +12441,67 @@ declare namespace Models {
12319
12441
  "errorIndexes"?: Array<number>;
12320
12442
  }
12321
12443
 
12322
- export interface BulkResponseResultExternalContactEntity {
12444
+ export interface BulkResponseResultExternalContactEntityBulkEntityErrorEntity {
12323
12445
  "id"?: string;
12324
12446
  "success"?: boolean;
12325
12447
  "entity"?: Models.ExternalContact;
12326
- "error"?: Models.BulkErrorEntity;
12448
+ "error"?: Models.BulkEntityErrorEntity;
12327
12449
  }
12328
12450
 
12329
- export interface BulkResponseResultExternalContactExternalContact {
12451
+ export interface BulkResponseResultExternalContactExternalContactBulkEntityErrorExternalContact {
12330
12452
  "id"?: string;
12331
12453
  "success"?: boolean;
12332
12454
  "entity"?: Models.ExternalContact;
12333
- "error"?: Models.BulkErrorExternalContact;
12455
+ "error"?: Models.BulkEntityErrorExternalContact;
12334
12456
  }
12335
12457
 
12336
- export interface BulkResponseResultExternalOrganizationEntity {
12458
+ export interface BulkResponseResultExternalOrganizationEntityBulkEntityErrorEntity {
12337
12459
  "id"?: string;
12338
12460
  "success"?: boolean;
12339
12461
  "entity"?: Models.ExternalOrganization;
12340
- "error"?: Models.BulkErrorEntity;
12462
+ "error"?: Models.BulkEntityErrorEntity;
12341
12463
  }
12342
12464
 
12343
- export interface BulkResponseResultExternalOrganizationExternalOrganization {
12465
+ export interface BulkResponseResultExternalOrganizationExternalOrganizationBulkEntityErrorExternalOrganization {
12344
12466
  "id"?: string;
12345
12467
  "success"?: boolean;
12346
12468
  "entity"?: Models.ExternalOrganization;
12347
- "error"?: Models.BulkErrorExternalOrganization;
12469
+ "error"?: Models.BulkEntityErrorExternalOrganization;
12348
12470
  }
12349
12471
 
12350
- export interface BulkResponseResultNoteEntity {
12472
+ export interface BulkResponseResultNoteEntityBulkEntityErrorEntity {
12351
12473
  "id"?: string;
12352
12474
  "success"?: boolean;
12353
12475
  "entity"?: Models.Note;
12354
- "error"?: Models.BulkErrorEntity;
12476
+ "error"?: Models.BulkEntityErrorEntity;
12355
12477
  }
12356
12478
 
12357
- export interface BulkResponseResultNoteNote {
12479
+ export interface BulkResponseResultNoteNoteBulkEntityErrorNote {
12358
12480
  "id"?: string;
12359
12481
  "success"?: boolean;
12360
12482
  "entity"?: Models.Note;
12361
- "error"?: Models.BulkErrorNote;
12483
+ "error"?: Models.BulkEntityErrorNote;
12362
12484
  }
12363
12485
 
12364
- export interface BulkResponseResultRelationshipEntity {
12486
+ export interface BulkResponseResultRelationshipEntityBulkEntityErrorEntity {
12365
12487
  "id"?: string;
12366
12488
  "success"?: boolean;
12367
12489
  "entity"?: Models.Relationship;
12368
- "error"?: Models.BulkErrorEntity;
12490
+ "error"?: Models.BulkEntityErrorEntity;
12369
12491
  }
12370
12492
 
12371
- export interface BulkResponseResultRelationshipRelationship {
12493
+ export interface BulkResponseResultRelationshipRelationshipBulkEntityErrorRelationship {
12372
12494
  "id"?: string;
12373
12495
  "success"?: boolean;
12374
12496
  "entity"?: Models.Relationship;
12375
- "error"?: Models.BulkErrorRelationship;
12497
+ "error"?: Models.BulkEntityErrorRelationship;
12376
12498
  }
12377
12499
 
12378
- export interface BulkResponseResultVoidEntity {
12500
+ export interface BulkResponseResultVoidEntityBulkEntityErrorEntity {
12379
12501
  "id"?: string;
12380
12502
  "success"?: boolean;
12381
12503
  "entity"?: object;
12382
- "error"?: Models.BulkErrorEntity;
12504
+ "error"?: Models.BulkEntityErrorEntity;
12383
12505
  }
12384
12506
 
12385
12507
  export interface BulkResult {
@@ -13116,6 +13238,7 @@ declare namespace Models {
13116
13238
  "dynamicContactQueueingSettings"?: Models.DynamicContactQueueingSettings;
13117
13239
  "skillColumns"?: Array<string>;
13118
13240
  "maxCallsPerAgent"?: number;
13241
+ "maxCallsPerAgentDecimal"?: number;
13119
13242
  "callbackAutoAnswer"?: boolean;
13120
13243
  "dynamicLineBalancingSettings"?: Models.DynamicLineBalancingSettings;
13121
13244
  "selfUri"?: string;
@@ -13925,6 +14048,8 @@ declare namespace Models {
13925
14048
  "wfmSchedule"?: Models.WfmScheduleReference;
13926
14049
  "dateCompleted"?: string;
13927
14050
  "externalLinks"?: Array<string>;
14051
+ "location"?: string;
14052
+ "shareInsightsData"?: boolean;
13928
14053
  "selfUri"?: string;
13929
14054
  }
13930
14055
 
@@ -14135,6 +14260,7 @@ declare namespace Models {
14135
14260
  "to"?: Models.CollaborateChatAdhocMessageEventTopicCollaborateChatEntity;
14136
14261
  "mentions"?: Array<Models.CollaborateChatAdhocMessageEventTopicCollaborateChatEntity>;
14137
14262
  "notifyAll"?: boolean;
14263
+ "reactions"?: { [key: string]: Array<string>; };
14138
14264
  }
14139
14265
 
14140
14266
  export interface CollaborateChatGroupMessageEventTopicCollaborateChatEntity {
@@ -14152,6 +14278,7 @@ declare namespace Models {
14152
14278
  "to"?: Models.CollaborateChatGroupMessageEventTopicCollaborateChatEntity;
14153
14279
  "mentions"?: Array<Models.CollaborateChatGroupMessageEventTopicCollaborateChatEntity>;
14154
14280
  "notifyAll"?: boolean;
14281
+ "reactions"?: { [key: string]: Array<string>; };
14155
14282
  }
14156
14283
 
14157
14284
  export interface Column {
@@ -14683,6 +14810,7 @@ declare namespace Models {
14683
14810
 
14684
14811
  export interface ContactIdentifier {
14685
14812
  "id"?: string;
14813
+ "division"?: Models.WritableStarrableDivision;
14686
14814
  "type": string;
14687
14815
  "value": string;
14688
14816
  "dateCreated"?: string;
@@ -15004,6 +15132,40 @@ declare namespace Models {
15004
15132
  "selfUri"?: string;
15005
15133
  }
15006
15134
 
15135
+ export interface ContactsExport {
15136
+ "id"?: string;
15137
+ "divisionIds"?: Array<string>;
15138
+ "queryConditions"?: Models.ContactsExportQueryConditions;
15139
+ "createdBy"?: Models.DomainEntityRef;
15140
+ "dateCreated"?: string;
15141
+ "status"?: string;
15142
+ "downloadUrl"?: string;
15143
+ "selfUri"?: string;
15144
+ }
15145
+
15146
+ export interface ContactsExportFieldFilter {
15147
+ "field": string;
15148
+ "value": string;
15149
+ }
15150
+
15151
+ export interface ContactsExportFieldListFilter {
15152
+ "field": string;
15153
+ "values": Array<string>;
15154
+ }
15155
+
15156
+ export interface ContactsExportFilter {
15157
+ "eq"?: Models.ContactsExportFieldFilter;
15158
+ "in"?: Models.ContactsExportFieldListFilter;
15159
+ "and"?: Array<Models.ContactsExportFilter>;
15160
+ "or"?: Array<Models.ContactsExportFilter>;
15161
+ "not"?: Models.ContactsExportFilter;
15162
+ }
15163
+
15164
+ export interface ContactsExportQueryConditions {
15165
+ "filters"?: Models.ContactsExportFilter;
15166
+ "limit"?: number;
15167
+ }
15168
+
15007
15169
  export interface ContactsExportRequest {
15008
15170
  "contactListFilterId"?: string;
15009
15171
  "criteria"?: Models.ContactBulkSearchCriteria;
@@ -15054,6 +15216,20 @@ declare namespace Models {
15054
15216
  "cards": Array<Models.ContentCard>;
15055
15217
  }
15056
15218
 
15219
+ export interface ContentDatePicker {
15220
+ "title"?: string;
15221
+ "subtitle"?: string;
15222
+ "imageUrl"?: string;
15223
+ "dateMinimum"?: string;
15224
+ "dateMaximum"?: string;
15225
+ "availableTimes": Array<Models.ContentDatePickerAvailableTime>;
15226
+ }
15227
+
15228
+ export interface ContentDatePickerAvailableTime {
15229
+ "duration"?: number;
15230
+ "dateTime"?: string;
15231
+ }
15232
+
15057
15233
  export interface ContentFileRequest {
15058
15234
  "uploadKey"?: string;
15059
15235
  "name"?: string;
@@ -15093,14 +15269,6 @@ declare namespace Models {
15093
15269
  "components"?: Array<Models.ListItemComponent>;
15094
15270
  }
15095
15271
 
15096
- export interface ContentLocation {
15097
- "url"?: string;
15098
- "address"?: string;
15099
- "text"?: string;
15100
- "latitude"?: number;
15101
- "longitude"?: number;
15102
- }
15103
-
15104
15272
  export interface ContentManagementSingleDocumentTopicDocumentDataV2 {
15105
15273
  "id"?: string;
15106
15274
  "name"?: string;
@@ -15170,6 +15338,7 @@ declare namespace Models {
15170
15338
  "language"?: string;
15171
15339
  "header"?: Models.NotificationTemplateHeader;
15172
15340
  "body": Models.NotificationTemplateBody;
15341
+ "buttons"?: Array<Models.NotificationTemplateButton>;
15173
15342
  "footer"?: Models.NotificationTemplateFooter;
15174
15343
  }
15175
15344
 
@@ -16327,6 +16496,7 @@ declare namespace Models {
16327
16496
  "language"?: string;
16328
16497
  "header"?: Models.ConversationNotificationTemplateHeader;
16329
16498
  "body": Models.ConversationNotificationTemplateBody;
16499
+ "buttons"?: Array<Models.ConversationNotificationTemplateButton>;
16330
16500
  "footer"?: Models.ConversationNotificationTemplateFooter;
16331
16501
  }
16332
16502
 
@@ -16396,7 +16566,7 @@ declare namespace Models {
16396
16566
  "entities"?: Array<Models.DivisionEntityRef>;
16397
16567
  }
16398
16568
 
16399
- export interface ConversationEditedSummary {
16569
+ export interface ConversationEditedInput {
16400
16570
  "text"?: string;
16401
16571
  "dateModified"?: string;
16402
16572
  }
@@ -17858,7 +18028,7 @@ declare namespace Models {
17858
18028
  "mediaType"?: string;
17859
18029
  "language"?: string;
17860
18030
  "predictedWrapupCodes"?: Array<Models.ConversationSummaryWrapupCode>;
17861
- "editedSummary"?: Models.ConversationEditedSummary;
18031
+ "editedSummary"?: Models.ConversationEditedInput;
17862
18032
  "reason"?: Models.ConversationSummaryReason;
17863
18033
  "followup"?: Models.ConversationSummaryFollowup;
17864
18034
  "resolution"?: Models.ConversationSummaryResolution;
@@ -18041,7 +18211,7 @@ declare namespace Models {
18041
18211
  "mediaType"?: string;
18042
18212
  "language"?: string;
18043
18213
  "predictedWrapupCodes"?: Array<Models.ConversationSummaryWrapupCode>;
18044
- "editedSummary"?: Models.ConversationEditedSummary;
18214
+ "editedSummary"?: Models.ConversationEditedInput;
18045
18215
  "reason"?: Models.ConversationSummaryReason;
18046
18216
  "followup"?: Models.ConversationSummaryFollowup;
18047
18217
  "resolution"?: Models.ConversationSummaryResolution;
@@ -18070,6 +18240,68 @@ declare namespace Models {
18070
18240
  "outcome"?: string;
18071
18241
  }
18072
18242
 
18243
+ export interface ConversationSummaryTopicConversationHeadline {
18244
+ "text"?: string;
18245
+ "description"?: string;
18246
+ "score"?: number;
18247
+ }
18248
+
18249
+ export interface ConversationSummaryTopicConversationReason {
18250
+ "text"?: string;
18251
+ "description"?: string;
18252
+ "score"?: number;
18253
+ }
18254
+
18255
+ export interface ConversationSummaryTopicConversationResolution {
18256
+ "text"?: string;
18257
+ "description"?: string;
18258
+ "resolutionValue"?: string;
18259
+ "score"?: number;
18260
+ }
18261
+
18262
+ export interface ConversationSummaryTopicConversationSummary {
18263
+ "text"?: string;
18264
+ "score"?: number;
18265
+ }
18266
+
18267
+ export interface ConversationSummaryTopicConversationSummaryEvent {
18268
+ "conversationId"?: string;
18269
+ "queueId"?: string;
18270
+ "participants"?: Array<Models.ConversationSummaryTopicConversationSummaryParticipant>;
18271
+ "communicationIds"?: Array<string>;
18272
+ "createdDate"?: string;
18273
+ "messageType"?: string;
18274
+ "mediaType"?: string;
18275
+ "summaryId"?: string;
18276
+ "language"?: string;
18277
+ "summary"?: Models.ConversationSummaryTopicConversationSummary;
18278
+ "headline"?: Models.ConversationSummaryTopicConversationHeadline;
18279
+ "reason"?: Models.ConversationSummaryTopicConversationReason;
18280
+ "resolution"?: Models.ConversationSummaryTopicConversationResolution;
18281
+ "wrapUpCodes"?: Array<Models.ConversationSummaryTopicConversationWrapUpCode>;
18282
+ "triggerSource"?: Models.ConversationSummaryTopicTriggerSource;
18283
+ "lastEditedBy"?: Models.ConversationSummaryTopicConversationSummaryParticipant;
18284
+ "errorType"?: string;
18285
+ "durationMs"?: number;
18286
+ }
18287
+
18288
+ export interface ConversationSummaryTopicConversationSummaryParticipant {
18289
+ "userId"?: string;
18290
+ "purpose"?: string;
18291
+ }
18292
+
18293
+ export interface ConversationSummaryTopicConversationWrapUpCode {
18294
+ "wrapUpCodeId"?: string;
18295
+ "name"?: string;
18296
+ "description"?: string;
18297
+ "score"?: number;
18298
+ }
18299
+
18300
+ export interface ConversationSummaryTopicTriggerSource {
18301
+ "sourceType"?: string;
18302
+ "sourceId"?: string;
18303
+ }
18304
+
18073
18305
  export interface ConversationSummaryTopicVirtualAgentsConversationHeadline {
18074
18306
  "text"?: string;
18075
18307
  "description"?: string;
@@ -18589,6 +18821,8 @@ declare namespace Models {
18589
18821
  "documentIds"?: Array<string>;
18590
18822
  "wfmSchedule"?: Models.WfmScheduleReference;
18591
18823
  "externalLinks"?: Array<string>;
18824
+ "location"?: string;
18825
+ "shareInsightsData"?: boolean;
18592
18826
  }
18593
18827
 
18594
18828
  export interface CreateEmailRequest {
@@ -18608,11 +18842,34 @@ declare namespace Models {
18608
18842
  "htmlBody"?: string;
18609
18843
  "textBody"?: string;
18610
18844
  "externalContactId"?: string;
18845
+ "utilizationLabel"?: string;
18846
+ }
18847
+
18848
+ export interface CreateGeneralProgramTestPhraseDetectedPhrase {
18849
+ "foundPhrase"?: string;
18850
+ "snippet"?: string;
18851
+ "confidence"?: number;
18852
+ }
18853
+
18854
+ export interface CreateGeneralProgramTestPhraseMatchedTranscript {
18855
+ "timestamp"?: number;
18856
+ "transcriptId"?: string;
18857
+ "communicationId"?: string;
18858
+ "conversationId"?: string;
18859
+ "mediaType"?: string;
18860
+ "detectedPhrases"?: Array<Models.CreateGeneralProgramTestPhraseDetectedPhrase>;
18861
+ }
18862
+
18863
+ export interface CreateGeneralProgramTestTopicPhraseResults {
18864
+ "processedTranscriptsCount"?: number;
18865
+ "matchedTranscriptsCount"?: number;
18866
+ "matchedTranscripts"?: Array<Models.CreateGeneralProgramTestPhraseMatchedTranscript>;
18611
18867
  }
18612
18868
 
18613
18869
  export interface CreateGeneralProgramTopicsDefinitionsJob {
18614
18870
  "id"?: string;
18615
18871
  "state"?: string;
18872
+ "testTopicPhraseResults"?: Array<Models.CreateGeneralProgramTestTopicPhraseResults>;
18616
18873
  }
18617
18874
 
18618
18875
  export interface CreateIntegrationRequest {
@@ -18634,7 +18891,7 @@ declare namespace Models {
18634
18891
  export interface CreateManagementUnitSettingsRequest {
18635
18892
  "adherence"?: Models.AdherenceSettings;
18636
18893
  "shortTermForecasting"?: Models.ShortTermForecastingSettings;
18637
- "timeOff"?: Models.TimeOffRequestSettings;
18894
+ "timeOff"?: Models.TimeOffSettingsRequest;
18638
18895
  "scheduling"?: Models.SchedulingSettingsRequest;
18639
18896
  "shiftTrading"?: Models.ShiftTradeSettings;
18640
18897
  }
@@ -19301,12 +19558,12 @@ declare namespace Models {
19301
19558
  "certificate"?: string;
19302
19559
  "certificates"?: Array<string>;
19303
19560
  "logoImageData"?: string;
19304
- "endpointCompression"?: boolean;
19305
19561
  "nameIdentifierFormat"?: string;
19306
19562
  "ssoBinding"?: string;
19307
19563
  "signAuthnRequests"?: boolean;
19308
19564
  "providerName"?: string;
19309
19565
  "displayOnLogin"?: boolean;
19566
+ "endpointCompression"?: boolean;
19310
19567
  "selfUri"?: string;
19311
19568
  }
19312
19569
 
@@ -19347,6 +19604,12 @@ declare namespace Models {
19347
19604
  "relyingPartyIdentifier"?: string;
19348
19605
  "certificate"?: string;
19349
19606
  "certificates"?: Array<string>;
19607
+ "logoImageData"?: string;
19608
+ "nameIdentifierFormat"?: string;
19609
+ "ssoBinding"?: string;
19610
+ "signAuthnRequests"?: boolean;
19611
+ "providerName"?: string;
19612
+ "displayOnLogin"?: boolean;
19350
19613
  "selfUri"?: string;
19351
19614
  }
19352
19615
 
@@ -19583,14 +19846,33 @@ declare namespace Models {
19583
19846
  "dataAvailabilityDate"?: string;
19584
19847
  }
19585
19848
 
19586
- export interface DataIngestionRuleStatusPatchRequest {
19587
- "status": string;
19849
+ export interface DataIngestionRuleResponse {
19850
+ "id"?: string;
19851
+ "name"?: string;
19852
+ "description"?: string;
19853
+ "status"?: string;
19854
+ "version"?: number;
19855
+ "dateCreated"?: string;
19856
+ "dateModified"?: string;
19857
+ "platform"?: string;
19858
+ "selfUri"?: string;
19859
+ }
19860
+
19861
+ export interface DataIngestionRuleResponseEntityListing {
19862
+ "entities"?: Array<Models.DataIngestionRuleResponse>;
19863
+ "pageSize"?: number;
19864
+ "pageNumber"?: number;
19865
+ "total"?: number;
19866
+ "firstUri"?: string;
19867
+ "lastUri"?: string;
19868
+ "selfUri"?: string;
19869
+ "nextUri"?: string;
19870
+ "previousUri"?: string;
19871
+ "pageCount"?: number;
19588
19872
  }
19589
19873
 
19590
- export interface DataIngestionRules {
19591
- "twitter"?: Array<Models.TwitterDataIngestionRuleResponse>;
19592
- "open"?: Array<Models.OpenDataIngestionRuleResponse>;
19593
- "facebook"?: Array<Models.FacebookDataIngestionRuleResponse>;
19874
+ export interface DataIngestionRuleStatusPatchRequest {
19875
+ "status": string;
19594
19876
  }
19595
19877
 
19596
19878
  export interface DataIngestionRulesMetadata {
@@ -19846,7 +20128,7 @@ declare namespace Models {
19846
20128
  }
19847
20129
 
19848
20130
  export interface Destination {
19849
- "address": string;
20131
+ "address"?: string;
19850
20132
  "name"?: string;
19851
20133
  "userId"?: string;
19852
20134
  "queueId"?: string;
@@ -19977,6 +20259,9 @@ declare namespace Models {
19977
20259
  "manufacturer"?: string;
19978
20260
  }
19979
20261
 
20262
+ export interface DiagnosticsSettings {
20263
+ }
20264
+
19980
20265
  export interface DialerAction {
19981
20266
  "type": string;
19982
20267
  "actionTypeName": string;
@@ -21124,6 +21409,9 @@ declare namespace Models {
21124
21409
  "backgroundColor"?: string;
21125
21410
  "align"?: string;
21126
21411
  "indentation"?: number;
21412
+ "width"?: number;
21413
+ "widthWithUnit"?: Models.DocumentElementLength;
21414
+ "altText"?: string;
21127
21415
  }
21128
21416
 
21129
21417
  export interface DocumentBodyList {
@@ -21217,6 +21505,7 @@ declare namespace Models {
21217
21505
  export interface DocumentBodyTableCellBlockProperties {
21218
21506
  "cellType"?: string;
21219
21507
  "width"?: number;
21508
+ "widthWithUnit"?: Models.DocumentElementLength;
21220
21509
  "height"?: number;
21221
21510
  "horizontalAlign"?: string;
21222
21511
  "verticalAlign"?: string;
@@ -21236,6 +21525,7 @@ declare namespace Models {
21236
21525
 
21237
21526
  export interface DocumentBodyTableProperties {
21238
21527
  "width"?: number;
21528
+ "widthWithUnit"?: Models.DocumentElementLength;
21239
21529
  "height"?: number;
21240
21530
  "cellSpacing"?: number;
21241
21531
  "cellPadding"?: number;
@@ -21280,6 +21570,8 @@ declare namespace Models {
21280
21570
  "backgroundColor"?: string;
21281
21571
  "align"?: string;
21282
21572
  "indentation"?: number;
21573
+ "width"?: Models.DocumentElementLength;
21574
+ "height"?: Models.DocumentElementLength;
21283
21575
  }
21284
21576
 
21285
21577
  export interface DocumentBodyWithHighlight {
@@ -23049,6 +23341,42 @@ declare namespace Models {
23049
23341
  "code"?: string;
23050
23342
  }
23051
23343
 
23344
+ export interface EscalationRuleRequest {
23345
+ "name": string;
23346
+ "matchCriteria": string;
23347
+ "priority": number;
23348
+ "divisionId": string;
23349
+ "description"?: string;
23350
+ "status"?: string;
23351
+ "openEscalation"?: Models.EscalationTarget;
23352
+ "facebookEscalation"?: Models.EscalationTarget;
23353
+ "instagramEscalation"?: Models.EscalationTarget;
23354
+ "twitterEscalation"?: Models.EscalationTarget;
23355
+ }
23356
+
23357
+ export interface EscalationRuleResponse {
23358
+ "id"?: string;
23359
+ "name"?: string;
23360
+ "matchCriteria": string;
23361
+ "priority"?: number;
23362
+ "divisionId": string;
23363
+ "description"?: string;
23364
+ "dateCreated"?: string;
23365
+ "dateModified"?: string;
23366
+ "status"?: string;
23367
+ "openEscalation"?: Models.EscalationTarget;
23368
+ "facebookEscalation"?: Models.EscalationTarget;
23369
+ "instagramEscalation"?: Models.EscalationTarget;
23370
+ "twitterEscalation"?: Models.EscalationTarget;
23371
+ "selfUri"?: string;
23372
+ }
23373
+
23374
+ export interface EscalationTarget {
23375
+ "targetType": string;
23376
+ "destination": string;
23377
+ "override"?: Models.OverrideEscalationTarget;
23378
+ }
23379
+
23052
23380
  export interface EstimateAvailableFullDayTimeOffRequest {
23053
23381
  "date": string;
23054
23382
  "requestedDurationMinutes"?: number;
@@ -23130,6 +23458,7 @@ declare namespace Models {
23130
23458
  "authorizedActions"?: Array<string>;
23131
23459
  "hasAssistanceFailed"?: boolean;
23132
23460
  "evaluationSource"?: Models.EvaluationSource;
23461
+ "aiScoring"?: Models.AiScoring;
23133
23462
  "selfUri"?: string;
23134
23463
  }
23135
23464
 
@@ -23301,6 +23630,7 @@ declare namespace Models {
23301
23630
  "questionGroups": Array<Models.EvaluationQuestionGroup>;
23302
23631
  "publishedVersions"?: Models.DomainEntityListingEvaluationForm;
23303
23632
  "evaluationSettings"?: Models.EvaluationSettings;
23633
+ "aiScoring"?: Models.AiScoringSettings;
23304
23634
  "selfUri"?: string;
23305
23635
  }
23306
23636
 
@@ -23319,6 +23649,7 @@ declare namespace Models {
23319
23649
  "weightMode"?: string;
23320
23650
  "evaluationSettings"?: Models.EvaluationSettings;
23321
23651
  "publishedVersions"?: Models.DomainEntityListingEvaluationForm;
23652
+ "aiScoring"?: Models.AiScoringSettings;
23322
23653
  "selfUri"?: string;
23323
23654
  }
23324
23655
 
@@ -23401,6 +23732,7 @@ declare namespace Models {
23401
23732
 
23402
23733
  export interface EvaluationQuestion {
23403
23734
  "id"?: string;
23735
+ "contextId"?: string;
23404
23736
  "text"?: string;
23405
23737
  "helpText"?: string;
23406
23738
  "type"?: string;
@@ -23414,6 +23746,7 @@ declare namespace Models {
23414
23746
 
23415
23747
  export interface EvaluationQuestionGroup {
23416
23748
  "id"?: string;
23749
+ "contextId"?: string;
23417
23750
  "name"?: string;
23418
23751
  "type"?: string;
23419
23752
  "defaultAnswersToHighest"?: boolean;
@@ -23453,6 +23786,7 @@ declare namespace Models {
23453
23786
  "assistedAnswerId"?: string;
23454
23787
  "failedKillQuestion"?: boolean;
23455
23788
  "comments"?: string;
23789
+ "aiAnswer"?: Models.AiAnswer;
23456
23790
  }
23457
23791
 
23458
23792
  export interface EvaluationReference {
@@ -23492,6 +23826,7 @@ declare namespace Models {
23492
23826
  "authorizedActions"?: Array<string>;
23493
23827
  "hasAssistanceFailed"?: boolean;
23494
23828
  "evaluationSource"?: Models.EvaluationSource;
23829
+ "aiScoring"?: Models.AiScoring;
23495
23830
  "selfUri"?: string;
23496
23831
  }
23497
23832
 
@@ -23768,6 +24103,19 @@ declare namespace Models {
23768
24103
  "entities"?: Array<Models.DomainEntityRef>;
23769
24104
  }
23770
24105
 
24106
+ export interface ExportDetails {
24107
+ "flow": Models.ArchitectFlowReference;
24108
+ "fileName"?: string;
24109
+ "exportType"?: string;
24110
+ }
24111
+
24112
+ export interface ExportListing {
24113
+ "entities"?: Array<Models.ContactsExport>;
24114
+ "nextUri"?: string;
24115
+ "selfUri"?: string;
24116
+ "previousUri"?: string;
24117
+ }
24118
+
23771
24119
  export interface ExportScriptRequest {
23772
24120
  "fileName"?: string;
23773
24121
  "versionId"?: string;
@@ -23871,6 +24219,7 @@ declare namespace Models {
23871
24219
 
23872
24220
  export interface ExternalContact {
23873
24221
  "id"?: string;
24222
+ "division"?: Models.WritableStarrableDivision;
23874
24223
  "firstName"?: string;
23875
24224
  "middleName"?: string;
23876
24225
  "lastName"?: string;
@@ -24506,9 +24855,9 @@ declare namespace Models {
24506
24855
  export interface ExternalOrganization {
24507
24856
  "id"?: string;
24508
24857
  "name": string;
24858
+ "division"?: Models.WritableStarrableDivision;
24509
24859
  "companyType"?: string;
24510
24860
  "industry"?: string;
24511
- "primaryContactId"?: string;
24512
24861
  "address"?: Models.ContactAddress;
24513
24862
  "phoneNumber"?: Models.PhoneNumber;
24514
24863
  "faxNumber"?: Models.PhoneNumber;
@@ -24530,6 +24879,7 @@ declare namespace Models {
24530
24879
 
24531
24880
  export interface ExternalOrganizationIdentifier {
24532
24881
  "id"?: string;
24882
+ "division"?: Models.WritableStarrableDivision;
24533
24883
  "type": string;
24534
24884
  "value": string;
24535
24885
  "dateCreated"?: string;
@@ -24553,6 +24903,7 @@ declare namespace Models {
24553
24903
 
24554
24904
  export interface ExternalOrganizationTrustorLink {
24555
24905
  "id"?: string;
24906
+ "division"?: Models.WritableStarrableDivision;
24556
24907
  "externalOrganizationId"?: string;
24557
24908
  "trustorOrgId"?: string;
24558
24909
  "dateCreated"?: string;
@@ -24990,6 +25341,11 @@ declare namespace Models {
24990
25341
  "daysOfWeek"?: Array<string>;
24991
25342
  }
24992
25343
 
25344
+ export interface FlattenedJsonSchemaDocument {
25345
+ "schema"?: Models.JsonSchemaDocument;
25346
+ "arrayProperties"?: Array<string>;
25347
+ }
25348
+
24993
25349
  export interface Flow {
24994
25350
  "id"?: string;
24995
25351
  "name": string;
@@ -26096,6 +26452,12 @@ declare namespace Models {
26096
26452
  "relyingPartyIdentifier"?: string;
26097
26453
  "certificate"?: string;
26098
26454
  "certificates"?: Array<string>;
26455
+ "logoImageData"?: string;
26456
+ "nameIdentifierFormat"?: string;
26457
+ "ssoBinding"?: string;
26458
+ "signAuthnRequests"?: boolean;
26459
+ "providerName"?: string;
26460
+ "displayOnLogin"?: boolean;
26099
26461
  "selfUri"?: string;
26100
26462
  }
26101
26463
 
@@ -26192,8 +26554,12 @@ declare namespace Models {
26192
26554
  "certificate"?: string;
26193
26555
  "certificates"?: Array<string>;
26194
26556
  "logoImageData"?: string;
26195
- "endpointCompression"?: boolean;
26196
26557
  "nameIdentifierFormat"?: string;
26558
+ "ssoBinding"?: string;
26559
+ "signAuthnRequests"?: boolean;
26560
+ "providerName"?: string;
26561
+ "displayOnLogin"?: boolean;
26562
+ "endpointCompression"?: boolean;
26197
26563
  "selfUri"?: string;
26198
26564
  }
26199
26565
 
@@ -26327,20 +26693,6 @@ declare namespace Models {
26327
26693
  "selfUri"?: string;
26328
26694
  }
26329
26695
 
26330
- export interface GoogleBusinessProfileDataIngestionRuleResponse {
26331
- "id"?: string;
26332
- "name"?: string;
26333
- "description"?: string;
26334
- "status"?: string;
26335
- "version"?: number;
26336
- "dateCreated"?: string;
26337
- "dateModified"?: string;
26338
- "platform"?: string;
26339
- "integrationId"?: string;
26340
- "externalSource"?: Models.DomainEntityRef;
26341
- "selfUri"?: string;
26342
- }
26343
-
26344
26696
  export interface GoogleDialogflowConfig {
26345
26697
  "integrationId"?: string;
26346
26698
  "conversationProfiles": Array<Models.ConversationProfile>;
@@ -26506,6 +26858,11 @@ declare namespace Models {
26506
26858
  "selfUri"?: string;
26507
26859
  }
26508
26860
 
26861
+ export interface GroupEmailPolicy {
26862
+ "emailMembers"?: boolean;
26863
+ "emailGroup"?: boolean;
26864
+ }
26865
+
26509
26866
  export interface GroupEntityListing {
26510
26867
  "entities"?: Array<Models.Group>;
26511
26868
  "pageSize"?: number;
@@ -27060,6 +27417,12 @@ declare namespace Models {
27060
27417
  "relyingPartyIdentifier"?: string;
27061
27418
  "certificate"?: string;
27062
27419
  "certificates"?: Array<string>;
27420
+ "logoImageData"?: string;
27421
+ "nameIdentifierFormat"?: string;
27422
+ "ssoBinding"?: string;
27423
+ "signAuthnRequests"?: boolean;
27424
+ "providerName"?: string;
27425
+ "displayOnLogin"?: boolean;
27063
27426
  "selfUri"?: string;
27064
27427
  }
27065
27428
 
@@ -27071,7 +27434,7 @@ declare namespace Models {
27071
27434
  }
27072
27435
 
27073
27436
  export interface IdentityProviderEntityListing {
27074
- "entities"?: Array<Models.CustomProvider>;
27437
+ "entities"?: Array<Models.SAMLProvider>;
27075
27438
  "pageSize"?: number;
27076
27439
  "pageNumber"?: number;
27077
27440
  "total"?: number;
@@ -27085,6 +27448,7 @@ declare namespace Models {
27085
27448
 
27086
27449
  export interface IdentityResolutionConfig {
27087
27450
  "id"?: string;
27451
+ "division"?: Models.WritableStarrableDivision;
27088
27452
  "resolveIdentities": boolean;
27089
27453
  "selfUri"?: string;
27090
27454
  }
@@ -27107,6 +27471,10 @@ declare namespace Models {
27107
27471
  "values"?: Array<string>;
27108
27472
  }
27109
27473
 
27474
+ export interface IgnoredActivityCodeIds {
27475
+ "values"?: Array<string>;
27476
+ }
27477
+
27110
27478
  export interface Image {
27111
27479
  "resolution"?: string;
27112
27480
  "imageUri"?: string;
@@ -27493,19 +27861,6 @@ declare namespace Models {
27493
27861
  "primaryPeriod"?: Array<Models.TrendData>;
27494
27862
  }
27495
27863
 
27496
- export interface InstagramDataIngestionRuleResponse {
27497
- "id"?: string;
27498
- "name"?: string;
27499
- "description"?: string;
27500
- "status"?: string;
27501
- "version"?: number;
27502
- "dateCreated"?: string;
27503
- "dateModified"?: string;
27504
- "platform"?: string;
27505
- "integrationId"?: string;
27506
- "selfUri"?: string;
27507
- }
27508
-
27509
27864
  export interface InstagramId {
27510
27865
  "ids"?: Array<Models.InstagramScopedId>;
27511
27866
  "displayName"?: string;
@@ -27699,69 +28054,6 @@ declare namespace Models {
27699
28054
  "assessment"?: string;
27700
28055
  }
27701
28056
 
27702
- export interface InteractionStatsAlert {
27703
- "id"?: string;
27704
- "name": string;
27705
- "dimension": string;
27706
- "dimensionValue": string;
27707
- "metric": string;
27708
- "mediaType": string;
27709
- "numericRange": string;
27710
- "statistic": string;
27711
- "value": number;
27712
- "ruleId": string;
27713
- "unread": boolean;
27714
- "startDate": string;
27715
- "endDate"?: string;
27716
- "notificationUsers": Array<Models.User>;
27717
- "alertTypes": Array<string>;
27718
- "ruleUri"?: string;
27719
- "selfUri"?: string;
27720
- }
27721
-
27722
- export interface InteractionStatsAlertContainer {
27723
- "entities"?: Array<Models.InteractionStatsAlert>;
27724
- "pageSize"?: number;
27725
- "pageNumber"?: number;
27726
- "total"?: number;
27727
- "firstUri"?: string;
27728
- "lastUri"?: string;
27729
- "selfUri"?: string;
27730
- "nextUri"?: string;
27731
- "previousUri"?: string;
27732
- "pageCount"?: number;
27733
- }
27734
-
27735
- export interface InteractionStatsRule {
27736
- "id"?: string;
27737
- "name": string;
27738
- "dimension": string;
27739
- "dimensionValue": string;
27740
- "metric": string;
27741
- "mediaType": string;
27742
- "numericRange": string;
27743
- "statistic": string;
27744
- "value": number;
27745
- "enabled": boolean;
27746
- "inAlarm"?: boolean;
27747
- "notificationUsers": Array<Models.User>;
27748
- "alertTypes": Array<string>;
27749
- "selfUri"?: string;
27750
- }
27751
-
27752
- export interface InteractionStatsRuleContainer {
27753
- "entities"?: Array<Models.InteractionStatsRule>;
27754
- "pageSize"?: number;
27755
- "pageNumber"?: number;
27756
- "total"?: number;
27757
- "firstUri"?: string;
27758
- "lastUri"?: string;
27759
- "selfUri"?: string;
27760
- "nextUri"?: string;
27761
- "previousUri"?: string;
27762
- "pageCount"?: number;
27763
- }
27764
-
27765
28057
  export interface InternalMessage {
27766
28058
  "state"?: string;
27767
28059
  "initialState"?: string;
@@ -28712,6 +29004,7 @@ declare namespace Models {
28712
29004
  "dateCompleted": string;
28713
29005
  "status": string;
28714
29006
  "journeyView": Models.JourneyView;
29007
+ "dateCompletionEstimated": string;
28715
29008
  "selfUri"?: string;
28716
29009
  }
28717
29010
 
@@ -29574,6 +29867,7 @@ declare namespace Models {
29574
29867
  "categoryId"?: string;
29575
29868
  "labelIds"?: Array<string>;
29576
29869
  "externalId"?: string;
29870
+ "externalUrl"?: string;
29577
29871
  "selfUri"?: string;
29578
29872
  }
29579
29873
 
@@ -29663,7 +29957,7 @@ declare namespace Models {
29663
29957
  }
29664
29958
 
29665
29959
  export interface KnowledgeDocumentPresentation {
29666
- "documents": Array<Models.KnowledgeDocumentVersionVariationReference>;
29960
+ "documents": Array<Models.PresentedKnowledgeDocument>;
29667
29961
  "searchId"?: string;
29668
29962
  "queryType"?: string;
29669
29963
  "surfacingMethod"?: string;
@@ -29705,6 +29999,7 @@ declare namespace Models {
29705
29999
  "categoryId"?: string;
29706
30000
  "labelIds"?: Array<string>;
29707
30001
  "externalId"?: string;
30002
+ "externalUrl"?: string;
29708
30003
  "selfUri"?: string;
29709
30004
  }
29710
30005
 
@@ -29857,12 +30152,6 @@ declare namespace Models {
29857
30152
  "previousUri"?: string;
29858
30153
  }
29859
30154
 
29860
- export interface KnowledgeDocumentVersionVariationReference {
29861
- "documentId": string;
29862
- "documentVariationId": string;
29863
- "documentVersionId": string;
29864
- }
29865
-
29866
30155
  export interface KnowledgeDocumentView {
29867
30156
  "documentVariationId": string;
29868
30157
  "documentVersionId": string;
@@ -29895,6 +30184,7 @@ declare namespace Models {
29895
30184
  export interface KnowledgeExportJobFilter {
29896
30185
  "documentsFilter"?: Models.KnowledgeExportJobDocumentsFilter;
29897
30186
  "versionFilter": string;
30187
+ "exclude"?: Array<string>;
29898
30188
  }
29899
30189
 
29900
30190
  export interface KnowledgeExportJobRequest {
@@ -29978,7 +30268,7 @@ declare namespace Models {
29978
30268
  }
29979
30269
 
29980
30270
  export interface KnowledgeGuestDocumentPresentation {
29981
- "documents": Array<Models.KnowledgeDocumentVersionVariationReference>;
30271
+ "documents": Array<Models.PresentedKnowledgeDocument>;
29982
30272
  "searchId"?: string;
29983
30273
  "queryType"?: string;
29984
30274
  "surfacingMethod"?: string;
@@ -30390,6 +30680,9 @@ declare namespace Models {
30390
30680
  "countLabelDeleteFailure"?: number;
30391
30681
  }
30392
30682
 
30683
+ export interface KnowledgeSyncRequest {
30684
+ }
30685
+
30393
30686
  export interface KnowledgeTraining {
30394
30687
  "id"?: string;
30395
30688
  "dateTriggered"?: string;
@@ -31346,20 +31639,6 @@ declare namespace Models {
31346
31639
  "previousUri"?: string;
31347
31640
  }
31348
31641
 
31349
- export interface LimitCount {
31350
- "name"?: string;
31351
- "estimatedCount"?: number;
31352
- "max"?: number;
31353
- "entityId"?: string;
31354
- "userId"?: string;
31355
- }
31356
-
31357
- export interface LimitCountListing {
31358
- "entities"?: Array<Models.LimitCount>;
31359
- "nextUri"?: string;
31360
- "selfUri"?: string;
31361
- }
31362
-
31363
31642
  export interface LimitDocs {
31364
31643
  "key"?: string;
31365
31644
  "defaultValue"?: number;
@@ -31767,6 +32046,7 @@ declare namespace Models {
31767
32046
  "id"?: string;
31768
32047
  "dateStarted"?: string;
31769
32048
  "dateExpired": string;
32049
+ "captureMethod"?: string;
31770
32050
  "selfUri"?: string;
31771
32051
  }
31772
32052
 
@@ -31848,7 +32128,7 @@ declare namespace Models {
31848
32128
  export interface ManagementUnitSettingsRequest {
31849
32129
  "adherence"?: Models.AdherenceSettings;
31850
32130
  "shortTermForecasting"?: Models.ShortTermForecastingSettings;
31851
- "timeOff"?: Models.TimeOffRequestSettings;
32131
+ "timeOff"?: Models.TimeOffSettingsRequest;
31852
32132
  "scheduling"?: Models.SchedulingSettingsRequest;
31853
32133
  "shiftTrading"?: Models.ShiftTradeSettings;
31854
32134
  "metadata": Models.WfmVersionedEntityMetadata;
@@ -31857,7 +32137,7 @@ declare namespace Models {
31857
32137
  export interface ManagementUnitSettingsResponse {
31858
32138
  "adherence"?: Models.AdherenceSettings;
31859
32139
  "shortTermForecasting"?: Models.ShortTermForecastingSettings;
31860
- "timeOff"?: Models.TimeOffRequestSettings;
32140
+ "timeOff"?: Models.TimeOffSettingsResponse;
31861
32141
  "scheduling"?: Models.SchedulingSettingsResponse;
31862
32142
  "shiftTrading"?: Models.ShiftTradeSettings;
31863
32143
  "metadata": Models.WfmVersionedEntityMetadata;
@@ -31868,6 +32148,18 @@ declare namespace Models {
31868
32148
  "$ref"?: string;
31869
32149
  }
31870
32150
 
32151
+ export interface ManualEscalationRequest {
32152
+ "socialMediaNormalizedMessageId": string;
32153
+ "escalationTarget"?: Models.EscalationTarget;
32154
+ }
32155
+
32156
+ export interface ManualEscalationResponse {
32157
+ "socialMediaNormalizedMessageId"?: string;
32158
+ "conversationNormalizedMessageId"?: string;
32159
+ "escalationTarget"?: Models.EscalationTarget;
32160
+ "escalationStatus"?: string;
32161
+ }
32162
+
31871
32163
  export interface MarkContactAddressUncontactableActionSettings {
31872
32164
  }
31873
32165
 
@@ -32149,7 +32441,6 @@ declare namespace Models {
32149
32441
 
32150
32442
  export interface MessageContent {
32151
32443
  "contentType": string;
32152
- "location"?: Models.ContentLocation;
32153
32444
  "attachment"?: Models.ContentAttachment;
32154
32445
  "quickReply"?: Models.ContentQuickReply;
32155
32446
  "buttonResponse"?: Models.ContentButtonResponse;
@@ -32164,6 +32455,7 @@ declare namespace Models {
32164
32455
  "carousel"?: Models.ContentCarousel;
32165
32456
  "text"?: Models.ContentText;
32166
32457
  "quickReplyV2"?: Models.ContentQuickReplyV2;
32458
+ "datePicker"?: Models.ContentDatePicker;
32167
32459
  }
32168
32460
 
32169
32461
  export interface MessageConversation {
@@ -32236,6 +32528,7 @@ declare namespace Models {
32236
32528
  "typing"?: Models.EventTyping;
32237
32529
  "presence"?: Models.EventPresence;
32238
32530
  "video"?: Models.EventVideo;
32531
+ "reactions"?: Array<Models.ContentReaction>;
32239
32532
  }
32240
32533
 
32241
32534
  export interface MessageFooter {
@@ -32346,6 +32639,15 @@ declare namespace Models {
32346
32639
  "customerParticipation"?: string;
32347
32640
  }
32348
32641
 
32642
+ export interface MessageMediaSettings {
32643
+ "enableAutoAnswer"?: boolean;
32644
+ "alertingTimeoutSeconds"?: number;
32645
+ "serviceLevel"?: Models.ServiceLevel;
32646
+ "autoAnswerAlertToneSeconds"?: number;
32647
+ "manualAnswerAlertToneSeconds"?: number;
32648
+ "subTypeSettings"?: { [key: string]: Models.BaseMediaSettings; };
32649
+ }
32650
+
32349
32651
  export interface MessageSticker {
32350
32652
  "url"?: string;
32351
32653
  "id"?: string;
@@ -33299,6 +33601,7 @@ declare namespace Models {
33299
33601
 
33300
33602
  export interface Note {
33301
33603
  "id"?: string;
33604
+ "division"?: Models.WritableStarrableDivision;
33302
33605
  "entityId"?: string;
33303
33606
  "entityType"?: string;
33304
33607
  "noteText"?: string;
@@ -33328,6 +33631,15 @@ declare namespace Models {
33328
33631
  "parameters": Array<Models.NotificationTemplateParameter>;
33329
33632
  }
33330
33633
 
33634
+ export interface NotificationTemplateButton {
33635
+ "type": string;
33636
+ "text"?: string;
33637
+ "index": number;
33638
+ "phoneNumber"?: string;
33639
+ "url"?: string;
33640
+ "parameters"?: Array<Models.NotificationTemplateParameter>;
33641
+ }
33642
+
33331
33643
  export interface NotificationTemplateFooter {
33332
33644
  "text"?: string;
33333
33645
  }
@@ -33657,6 +33969,12 @@ declare namespace Models {
33657
33969
  "relyingPartyIdentifier"?: string;
33658
33970
  "certificate"?: string;
33659
33971
  "certificates"?: Array<string>;
33972
+ "logoImageData"?: string;
33973
+ "nameIdentifierFormat"?: string;
33974
+ "ssoBinding"?: string;
33975
+ "signAuthnRequests"?: boolean;
33976
+ "providerName"?: string;
33977
+ "displayOnLogin"?: boolean;
33660
33978
  "selfUri"?: string;
33661
33979
  }
33662
33980
 
@@ -33671,6 +33989,12 @@ declare namespace Models {
33671
33989
  "relyingPartyIdentifier"?: string;
33672
33990
  "certificate"?: string;
33673
33991
  "certificates"?: Array<string>;
33992
+ "logoImageData"?: string;
33993
+ "nameIdentifierFormat"?: string;
33994
+ "ssoBinding"?: string;
33995
+ "signAuthnRequests"?: boolean;
33996
+ "providerName"?: string;
33997
+ "displayOnLogin"?: boolean;
33674
33998
  "selfUri"?: string;
33675
33999
  }
33676
34000
 
@@ -33892,6 +34216,7 @@ declare namespace Models {
33892
34216
 
33893
34217
  export interface OpenMessagingIdentityResolutionConfig {
33894
34218
  "id"?: string;
34219
+ "division"?: Models.WritableStarrableDivision;
33895
34220
  "resolveIdentities": boolean;
33896
34221
  "selfUri"?: string;
33897
34222
  }
@@ -33929,6 +34254,11 @@ declare namespace Models {
33929
34254
  "direction": string;
33930
34255
  }
33931
34256
 
34257
+ export interface OpenRichMediaSetting {
34258
+ "quickReply"?: Models.OutboundOnlySetting;
34259
+ "cards"?: Models.OutboundOnlySetting;
34260
+ }
34261
+
33932
34262
  export interface Operand {
33933
34263
  "type": string;
33934
34264
  "occurrence"?: number;
@@ -33988,6 +34318,7 @@ declare namespace Models {
33988
34318
  export interface OperationalEvent {
33989
34319
  "eventDefinition"?: Models.AddressableEntityRef;
33990
34320
  "entityId"?: string;
34321
+ "entityToken"?: string;
33991
34322
  "entityName"?: string;
33992
34323
  "previousValue"?: string;
33993
34324
  "currentValue"?: string;
@@ -34015,6 +34346,7 @@ declare namespace Models {
34015
34346
  "parentEntity"?: string;
34016
34347
  "entityType"?: string;
34017
34348
  "conversationId"?: string;
34349
+ "entityToken"?: string;
34018
34350
  "timestamp"?: number;
34019
34351
  }
34020
34352
 
@@ -34600,6 +34932,10 @@ declare namespace Models {
34600
34932
  "name"?: string;
34601
34933
  }
34602
34934
 
34935
+ export interface OutboundOnlySetting {
34936
+ "outbound"?: string;
34937
+ }
34938
+
34603
34939
  export interface OutboundRoute {
34604
34940
  "id"?: string;
34605
34941
  "name": string;
@@ -34677,6 +35013,7 @@ declare namespace Models {
34677
35013
  "dateModified"?: string;
34678
35014
  "version"?: number;
34679
35015
  "maxCallsPerAgent"?: number;
35016
+ "maxCallsPerAgentDecimal"?: number;
34680
35017
  "maxConfigurableCallsPerAgent"?: number;
34681
35018
  "maxLineUtilization"?: number;
34682
35019
  "abandonSeconds"?: number;
@@ -34873,6 +35210,10 @@ declare namespace Models {
34873
35210
  "dateEndWorkday"?: string;
34874
35211
  }
34875
35212
 
35213
+ export interface OverrideEscalationTarget {
35214
+ "integrationId": string;
35215
+ }
35216
+
34876
35217
  export interface PINConfiguration {
34877
35218
  "minimumLength"?: number;
34878
35219
  "maximumLength"?: number;
@@ -35722,6 +36063,12 @@ declare namespace Models {
35722
36063
  "relyingPartyIdentifier"?: string;
35723
36064
  "certificate"?: string;
35724
36065
  "certificates"?: Array<string>;
36066
+ "logoImageData"?: string;
36067
+ "nameIdentifierFormat"?: string;
36068
+ "ssoBinding"?: string;
36069
+ "signAuthnRequests"?: boolean;
36070
+ "providerName"?: string;
36071
+ "displayOnLogin"?: boolean;
35725
36072
  "selfUri"?: string;
35726
36073
  }
35727
36074
 
@@ -36087,6 +36434,13 @@ declare namespace Models {
36087
36434
  "selfUri"?: string;
36088
36435
  }
36089
36436
 
36437
+ export interface PresentedKnowledgeDocument {
36438
+ "documentId": string;
36439
+ "documentVariationId": string;
36440
+ "documentVersionId": string;
36441
+ "surfacingMethod"?: string;
36442
+ }
36443
+
36090
36444
  export interface ProcessScheduleUpdateUploadRequest {
36091
36445
  "uploadKey": string;
36092
36446
  "teamIds"?: Array<string>;
@@ -36169,9 +36523,31 @@ declare namespace Models {
36169
36523
  "tags"?: Array<string>;
36170
36524
  }
36171
36525
 
36526
+ export interface ProgramTopicLinksTestPhraseDetectedPhrase {
36527
+ "foundPhrase"?: string;
36528
+ "snippet"?: string;
36529
+ "confidence"?: number;
36530
+ }
36531
+
36532
+ export interface ProgramTopicLinksTestPhraseMatchedTranscript {
36533
+ "timestamp"?: number;
36534
+ "transcriptId"?: string;
36535
+ "communicationId"?: string;
36536
+ "conversationId"?: string;
36537
+ "mediaType"?: string;
36538
+ "detectedPhrases"?: Array<Models.ProgramTopicLinksTestPhraseDetectedPhrase>;
36539
+ }
36540
+
36541
+ export interface ProgramTopicLinksTestTopicPhraseResults {
36542
+ "processedTranscriptsCount"?: number;
36543
+ "matchedTranscriptsCount"?: number;
36544
+ "matchedTranscripts"?: Array<Models.ProgramTopicLinksTestPhraseMatchedTranscript>;
36545
+ }
36546
+
36172
36547
  export interface ProgramTopicLinksTopicsDefinitionsJob {
36173
36548
  "id"?: string;
36174
36549
  "state"?: string;
36550
+ "testTopicPhraseResults"?: Array<Models.ProgramTopicLinksTestTopicPhraseResults>;
36175
36551
  }
36176
36552
 
36177
36553
  export interface ProgramTranscriptionEngine {
@@ -36317,9 +36693,31 @@ declare namespace Models {
36317
36693
  "id": string;
36318
36694
  }
36319
36695
 
36696
+ export interface PublishProgramTestPhraseDetectedPhrase {
36697
+ "foundPhrase"?: string;
36698
+ "snippet"?: string;
36699
+ "confidence"?: number;
36700
+ }
36701
+
36702
+ export interface PublishProgramTestPhraseMatchedTranscript {
36703
+ "timestamp"?: number;
36704
+ "transcriptId"?: string;
36705
+ "communicationId"?: string;
36706
+ "conversationId"?: string;
36707
+ "mediaType"?: string;
36708
+ "detectedPhrases"?: Array<Models.PublishProgramTestPhraseDetectedPhrase>;
36709
+ }
36710
+
36711
+ export interface PublishProgramTestTopicPhraseResults {
36712
+ "processedTranscriptsCount"?: number;
36713
+ "matchedTranscriptsCount"?: number;
36714
+ "matchedTranscripts"?: Array<Models.PublishProgramTestPhraseMatchedTranscript>;
36715
+ }
36716
+
36320
36717
  export interface PublishProgramTopicsDefinitionsJob {
36321
36718
  "id"?: string;
36322
36719
  "state"?: string;
36720
+ "testTopicPhraseResults"?: Array<Models.PublishProgramTestTopicPhraseResults>;
36323
36721
  }
36324
36722
 
36325
36723
  export interface PublishScriptRequestData {
@@ -36327,9 +36725,31 @@ declare namespace Models {
36327
36725
  "versionId"?: string;
36328
36726
  }
36329
36727
 
36728
+ export interface PublishTopicTestPhraseDetectedPhrase {
36729
+ "foundPhrase"?: string;
36730
+ "snippet"?: string;
36731
+ "confidence"?: number;
36732
+ }
36733
+
36734
+ export interface PublishTopicTestPhraseMatchedTranscript {
36735
+ "timestamp"?: number;
36736
+ "transcriptId"?: string;
36737
+ "communicationId"?: string;
36738
+ "conversationId"?: string;
36739
+ "mediaType"?: string;
36740
+ "detectedPhrases"?: Array<Models.PublishTopicTestPhraseDetectedPhrase>;
36741
+ }
36742
+
36743
+ export interface PublishTopicTestTopicPhraseResults {
36744
+ "processedTranscriptsCount"?: number;
36745
+ "matchedTranscriptsCount"?: number;
36746
+ "matchedTranscripts"?: Array<Models.PublishTopicTestPhraseMatchedTranscript>;
36747
+ }
36748
+
36330
36749
  export interface PublishTopicTopicsDefinitionsJob {
36331
36750
  "id"?: string;
36332
36751
  "state"?: string;
36752
+ "testTopicPhraseResults"?: Array<Models.PublishTopicTestTopicPhraseResults>;
36333
36753
  }
36334
36754
 
36335
36755
  export interface PublishedSurveyFormReference {
@@ -36371,6 +36791,12 @@ declare namespace Models {
36371
36791
  "relyingPartyIdentifier"?: string;
36372
36792
  "certificate"?: string;
36373
36793
  "certificates"?: Array<string>;
36794
+ "logoImageData"?: string;
36795
+ "nameIdentifierFormat"?: string;
36796
+ "ssoBinding"?: string;
36797
+ "signAuthnRequests"?: boolean;
36798
+ "providerName"?: string;
36799
+ "displayOnLogin"?: boolean;
36374
36800
  "autoProvisionUsers"?: boolean;
36375
36801
  "selfUri"?: string;
36376
36802
  }
@@ -39420,7 +39846,7 @@ declare namespace Models {
39420
39846
  "callback"?: Models.CallbackMediaSettings;
39421
39847
  "chat"?: Models.MediaSettings;
39422
39848
  "email"?: Models.EmailMediaSettings;
39423
- "message"?: Models.MediaSettings;
39849
+ "message"?: Models.MessageMediaSettings;
39424
39850
  }
39425
39851
 
39426
39852
  export interface QueueMember {
@@ -39927,7 +40353,9 @@ declare namespace Models {
39927
40353
  "buttonResponse"?: Models.ButtonResponse;
39928
40354
  "story"?: Models.RecordingContentStory;
39929
40355
  "cards"?: Array<Models.Card>;
40356
+ "notificationTemplate"?: Models.RecordingNotificationTemplate;
39930
40357
  "contentType"?: string;
40358
+ "events"?: Array<Models.ConversationMessageEvent>;
39931
40359
  }
39932
40360
 
39933
40361
  export interface RecordingMetadata {
@@ -40077,6 +40505,17 @@ declare namespace Models {
40077
40505
  "selfUri"?: string;
40078
40506
  }
40079
40507
 
40508
+ export interface RegisterArchitectExportJob {
40509
+ "flows": Array<Models.ExportDetails>;
40510
+ }
40511
+
40512
+ export interface RegisterArchitectExportJobResponse {
40513
+ "id"?: string;
40514
+ "status"?: string;
40515
+ "totalFlows"?: number;
40516
+ "selfUri"?: string;
40517
+ }
40518
+
40080
40519
  export interface RegisterArchitectJobResponse {
40081
40520
  "id"?: string;
40082
40521
  "presignedUrl"?: string;
@@ -40086,6 +40525,7 @@ declare namespace Models {
40086
40525
 
40087
40526
  export interface Relationship {
40088
40527
  "id"?: string;
40528
+ "division"?: Models.WritableStarrableDivision;
40089
40529
  "user": Models.User;
40090
40530
  "externalOrganization": Models.ExternalOrganization;
40091
40531
  "relationship": string;
@@ -40712,6 +41152,7 @@ declare namespace Models {
40712
41152
  "responses": { [key: string]: Models.Reaction; };
40713
41153
  "beepDetectionEnabled"?: boolean;
40714
41154
  "amdSpeechDistinguishEnabled"?: boolean;
41155
+ "liveSpeakerDetectionMode"?: string;
40715
41156
  "selfUri"?: string;
40716
41157
  }
40717
41158
 
@@ -41056,6 +41497,26 @@ declare namespace Models {
41056
41497
  "pageCount"?: number;
41057
41498
  }
41058
41499
 
41500
+ export interface SAMLProvider {
41501
+ "id"?: string;
41502
+ "name"?: string;
41503
+ "disabled"?: boolean;
41504
+ "issuerURI"?: string;
41505
+ "ssoTargetURI"?: string;
41506
+ "sloURI"?: string;
41507
+ "sloBinding"?: string;
41508
+ "relyingPartyIdentifier"?: string;
41509
+ "certificate"?: string;
41510
+ "certificates"?: Array<string>;
41511
+ "logoImageData"?: string;
41512
+ "nameIdentifierFormat"?: string;
41513
+ "ssoBinding"?: string;
41514
+ "signAuthnRequests"?: boolean;
41515
+ "providerName"?: string;
41516
+ "displayOnLogin"?: boolean;
41517
+ "selfUri"?: string;
41518
+ }
41519
+
41059
41520
  export interface SIPSearchPublicRequest {
41060
41521
  "id"?: string;
41061
41522
  "name"?: string;
@@ -41084,6 +41545,12 @@ declare namespace Models {
41084
41545
  "relyingPartyIdentifier"?: string;
41085
41546
  "certificate"?: string;
41086
41547
  "certificates"?: Array<string>;
41548
+ "logoImageData"?: string;
41549
+ "nameIdentifierFormat"?: string;
41550
+ "ssoBinding"?: string;
41551
+ "signAuthnRequests"?: boolean;
41552
+ "providerName"?: string;
41553
+ "displayOnLogin"?: boolean;
41087
41554
  "selfUri"?: string;
41088
41555
  }
41089
41556
 
@@ -41300,6 +41767,8 @@ declare namespace Models {
41300
41767
 
41301
41768
  export interface SchedulingOptionsRequest {
41302
41769
  "noForecastOptions"?: Models.SchedulingNoForecastOptionsRequest;
41770
+ "activitySmoothingType"?: string;
41771
+ "induceScheduleVariability"?: boolean;
41303
41772
  }
41304
41773
 
41305
41774
  export interface SchedulingPeriod {
@@ -41317,6 +41786,7 @@ declare namespace Models {
41317
41786
  "defaultShrinkagePercent"?: number;
41318
41787
  "shrinkageOverrides"?: Models.ShrinkageOverrides;
41319
41788
  "planningPeriod"?: Models.ValueWrapperPlanningPeriodSettings;
41789
+ "monthlyPlanningPeriod"?: Models.ValueWrapperMonthlyPlanningPeriodSettings;
41320
41790
  "startDayOfWeekend"?: string;
41321
41791
  }
41322
41792
 
@@ -41325,6 +41795,7 @@ declare namespace Models {
41325
41795
  "defaultShrinkagePercent"?: number;
41326
41796
  "shrinkageOverrides"?: Models.ShrinkageOverrides;
41327
41797
  "planningPeriod"?: Models.PlanningPeriodSettings;
41798
+ "monthlyPlanningPeriod"?: Models.MonthlyPlanningPeriodSettings;
41328
41799
  "startDayOfWeekend"?: string;
41329
41800
  }
41330
41801
 
@@ -41636,29 +42107,6 @@ declare namespace Models {
41636
42107
  "metaData"?: Array<Models.ScreenRecordingMetaData>;
41637
42108
  }
41638
42109
 
41639
- export interface ScreenRecordingSession {
41640
- "id"?: string;
41641
- "name"?: string;
41642
- "user"?: Models.User;
41643
- "communicationId"?: string;
41644
- "conversation"?: Models.Conversation;
41645
- "startTime"?: string;
41646
- "selfUri"?: string;
41647
- }
41648
-
41649
- export interface ScreenRecordingSessionListing {
41650
- "entities"?: Array<Models.ScreenRecordingSession>;
41651
- "pageSize"?: number;
41652
- "pageNumber"?: number;
41653
- "total"?: number;
41654
- "firstUri"?: string;
41655
- "lastUri"?: string;
41656
- "selfUri"?: string;
41657
- "nextUri"?: string;
41658
- "previousUri"?: string;
41659
- "pageCount"?: number;
41660
- }
41661
-
41662
42110
  export interface ScreenRecordingUserAuthenticatedInfo {
41663
42111
  "backgroundAssistantId": string;
41664
42112
  }
@@ -41705,6 +42153,7 @@ declare namespace Models {
41705
42153
  "pageSize"?: number;
41706
42154
  "pageNumber"?: number;
41707
42155
  "total"?: number;
42156
+ "truncatedDivisions"?: boolean;
41708
42157
  "firstUri"?: string;
41709
42158
  "lastUri"?: string;
41710
42159
  "selfUri"?: string;
@@ -41901,6 +42350,12 @@ declare namespace Models {
41901
42350
  "columnName"?: string;
41902
42351
  }
41903
42352
 
42353
+ export interface SelectedCustomCalculationColumns {
42354
+ "customCalculation"?: Models.AddressableEntityRef;
42355
+ "restricted"?: boolean;
42356
+ "softDeleted"?: boolean;
42357
+ }
42358
+
41904
42359
  export interface SelectorEventTrigger {
41905
42360
  "selector": string;
41906
42361
  "eventName": string;
@@ -42795,6 +43250,19 @@ declare namespace Models {
42795
43250
  "daysInPast"?: number;
42796
43251
  }
42797
43252
 
43253
+ export interface SocialEscalationResponseEntityListing {
43254
+ "entities"?: Array<Models.EscalationRuleResponse>;
43255
+ "pageSize"?: number;
43256
+ "pageNumber"?: number;
43257
+ "total"?: number;
43258
+ "firstUri"?: string;
43259
+ "lastUri"?: string;
43260
+ "selfUri"?: string;
43261
+ "nextUri"?: string;
43262
+ "previousUri"?: string;
43263
+ "pageCount"?: number;
43264
+ }
43265
+
42798
43266
  export interface SocialExpression {
42799
43267
  "state"?: string;
42800
43268
  "id"?: string;
@@ -42828,6 +43296,102 @@ declare namespace Models {
42828
43296
  "excludes"?: Array<string>;
42829
43297
  }
42830
43298
 
43299
+ export interface SocialMediaAggregateDataContainer {
43300
+ "group"?: { [key: string]: string; };
43301
+ "data"?: Array<Models.SocialMediaStatisticalResponse>;
43302
+ }
43303
+
43304
+ export interface SocialMediaAggregateMetricData {
43305
+ "metric"?: string;
43306
+ "qualifier"?: string;
43307
+ "stats"?: Models.SocialMediaStatisticalSummary;
43308
+ }
43309
+
43310
+ export interface SocialMediaAsyncAggregateQueryResponse {
43311
+ "results"?: Array<Models.SocialMediaAggregateDataContainer>;
43312
+ "cursor"?: string;
43313
+ }
43314
+
43315
+ export interface SocialMediaAsyncAggregationQuery {
43316
+ "interval": string;
43317
+ "granularity"?: string;
43318
+ "timeZone"?: string;
43319
+ "groupBy"?: Array<string>;
43320
+ "filter"?: Models.SocialMediaQueryFilter;
43321
+ "metrics": Array<string>;
43322
+ "pageSize"?: number;
43323
+ }
43324
+
43325
+ export interface SocialMediaAsyncDetailQuery {
43326
+ "interval": string;
43327
+ "timeZone"?: string;
43328
+ "filter"?: Models.SocialMediaQueryFilter;
43329
+ "pageSize"?: number;
43330
+ "order"?: string;
43331
+ }
43332
+
43333
+ export interface SocialMediaAsyncDetailQueryResponse {
43334
+ "results"?: Array<Models.SocialMediaDetailDataContainer>;
43335
+ "cursor"?: string;
43336
+ }
43337
+
43338
+ export interface SocialMediaDetailDataContainer {
43339
+ "interval"?: string;
43340
+ "messages"?: Array<Models.SocialMediaDetailMessageContainer>;
43341
+ }
43342
+
43343
+ export interface SocialMediaDetailMessageContainer {
43344
+ "id"?: string;
43345
+ "normalizedMessage"?: Models.ConversationNormalizedMessage;
43346
+ "escalationInfo"?: Models.SocialMediaMessageEscalationInfo;
43347
+ }
43348
+
43349
+ export interface SocialMediaMessageEscalationInfo {
43350
+ "escalationStatus"?: string;
43351
+ }
43352
+
43353
+ export interface SocialMediaQueryClause {
43354
+ "type": string;
43355
+ "predicates": Array<Models.SocialMediaQueryPredicate>;
43356
+ }
43357
+
43358
+ export interface SocialMediaQueryFilter {
43359
+ "type": string;
43360
+ "clauses"?: Array<Models.SocialMediaQueryClause>;
43361
+ "predicates"?: Array<Models.SocialMediaQueryPredicate>;
43362
+ }
43363
+
43364
+ export interface SocialMediaQueryPredicate {
43365
+ "type"?: string;
43366
+ "dimension"?: string;
43367
+ "operator"?: string;
43368
+ "value"?: string;
43369
+ "range"?: Models.NumericRange;
43370
+ }
43371
+
43372
+ export interface SocialMediaStatisticalResponse {
43373
+ "interval"?: string;
43374
+ "metrics"?: Array<Models.SocialMediaAggregateMetricData>;
43375
+ }
43376
+
43377
+ export interface SocialMediaStatisticalSummary {
43378
+ "max"?: number;
43379
+ "min"?: number;
43380
+ "count"?: number;
43381
+ "countNegative"?: number;
43382
+ "countPositive"?: number;
43383
+ "countNeutral"?: number;
43384
+ "countUnknown"?: number;
43385
+ "sum"?: number;
43386
+ "current"?: number;
43387
+ "ratio"?: number;
43388
+ "numerator"?: number;
43389
+ "denominator"?: number;
43390
+ "target"?: number;
43391
+ "p95"?: number;
43392
+ "p99"?: number;
43393
+ }
43394
+
42831
43395
  export interface SocialTopicPatchRequest {
42832
43396
  "name"?: string;
42833
43397
  "description"?: string;
@@ -42848,7 +43412,7 @@ declare namespace Models {
42848
43412
  "dateModified"?: string;
42849
43413
  "divisionId"?: string;
42850
43414
  "status"?: string;
42851
- "dataIngestionRules"?: Models.DataIngestionRules;
43415
+ "dataIngestionRulesMetadata"?: Array<Models.DataIngestionRulesMetadata>;
42852
43416
  "selfUri"?: string;
42853
43417
  }
42854
43418
 
@@ -44545,7 +45109,13 @@ declare namespace Models {
44545
45109
  "selfUri"?: string;
44546
45110
  }
44547
45111
 
44548
- export interface TimeOffRequestSettings {
45112
+ export interface TimeOffSettingsRequest {
45113
+ "submissionRangeEnforced"?: boolean;
45114
+ "submissionEarliestDaysFromNow"?: number;
45115
+ "submissionLatestDaysFromNow"?: number;
45116
+ }
45117
+
45118
+ export interface TimeOffSettingsResponse {
44549
45119
  "submissionRangeEnforced"?: boolean;
44550
45120
  "submissionEarliestDaysFromNow"?: number;
44551
45121
  "submissionLatestDaysFromNow"?: number;
@@ -45524,6 +46094,23 @@ declare namespace Models {
45524
46094
  "pageCount"?: number;
45525
46095
  }
45526
46096
 
46097
+ export interface TweetUsage {
46098
+ "ingestionLimit"?: number;
46099
+ "tweetCount"?: number;
46100
+ "dateStart"?: string;
46101
+ }
46102
+
46103
+ export interface TwitterDataHistoricalTweetRequest {
46104
+ "searchTerms": string;
46105
+ "countries"?: Array<string>;
46106
+ }
46107
+
46108
+ export interface TwitterDataHistoricalTweetResponse {
46109
+ "matchingTweets"?: number;
46110
+ "previousNumberOfDays"?: number;
46111
+ "usageStatistics"?: Models.TweetUsage;
46112
+ }
46113
+
45527
46114
  export interface TwitterDataIngestionRuleRequest {
45528
46115
  "name": string;
45529
46116
  "description"?: string;
@@ -45580,6 +46167,70 @@ declare namespace Models {
45580
46167
  "profileUrl"?: string;
45581
46168
  }
45582
46169
 
46170
+ export interface TwitterIntegration {
46171
+ "id": string;
46172
+ "name": string;
46173
+ "supportedContent"?: Models.SupportedContentReference;
46174
+ "messagingSetting"?: Models.MessagingSettingReference;
46175
+ "status"?: string;
46176
+ "recipient"?: Models.DomainEntityRef;
46177
+ "dateCreated"?: string;
46178
+ "dateModified"?: string;
46179
+ "createdBy"?: Models.DomainEntityRef;
46180
+ "modifiedBy"?: Models.DomainEntityRef;
46181
+ "version": number;
46182
+ "createStatus"?: string;
46183
+ "createError"?: Models.ErrorBody;
46184
+ "selfUri"?: string;
46185
+ }
46186
+
46187
+ export interface TwitterIntegrationEntityListing {
46188
+ "entities"?: Array<Models.TwitterIntegration>;
46189
+ "pageSize"?: number;
46190
+ "pageNumber"?: number;
46191
+ "total"?: number;
46192
+ "firstUri"?: string;
46193
+ "lastUri"?: string;
46194
+ "selfUri"?: string;
46195
+ "nextUri"?: string;
46196
+ "previousUri"?: string;
46197
+ "pageCount"?: number;
46198
+ }
46199
+
46200
+ export interface TwitterIntegrationRequest {
46201
+ "id"?: string;
46202
+ "name": string;
46203
+ "supportedContent"?: Models.SupportedContentReference;
46204
+ "messagingSetting"?: Models.MessagingSettingRequestReference;
46205
+ "signupCode": string;
46206
+ "appId": string;
46207
+ "codeChallenge": string;
46208
+ "redirectUri": string;
46209
+ "selfUri"?: string;
46210
+ }
46211
+
46212
+ export interface TwitterIntegrationUpdateRequest {
46213
+ "id"?: string;
46214
+ "name"?: string;
46215
+ "supportedContent"?: Models.SupportedContentReference;
46216
+ "messagingSetting"?: Models.MessagingSettingRequestReference;
46217
+ "signupCode"?: string;
46218
+ "codeChallenge"?: string;
46219
+ "redirectUri"?: string;
46220
+ "selfUri"?: string;
46221
+ }
46222
+
46223
+ export interface TwitterOAuthSettings {
46224
+ "clientId"?: string;
46225
+ "scopes"?: Array<string>;
46226
+ }
46227
+
46228
+ export interface TwitterSignupOAuthSettings {
46229
+ "clientId"?: string;
46230
+ "scopes"?: Array<string>;
46231
+ "appId"?: string;
46232
+ }
46233
+
45583
46234
  export interface TypedAttribute {
45584
46235
  "type"?: string;
45585
46236
  "value"?: string;
@@ -45738,14 +46389,6 @@ declare namespace Models {
45738
46389
  "state": boolean;
45739
46390
  }
45740
46391
 
45741
- export interface UnreadMetric {
45742
- "count"?: number;
45743
- }
45744
-
45745
- export interface UnreadStatus {
45746
- "unread"?: boolean;
45747
- }
45748
-
45749
46392
  export interface UpdateActionInput {
45750
46393
  "category"?: string;
45751
46394
  "name"?: string;
@@ -45825,6 +46468,8 @@ declare namespace Models {
45825
46468
  "status"?: string;
45826
46469
  "wfmSchedule"?: Models.WfmScheduleReference;
45827
46470
  "externalLinks"?: Array<string>;
46471
+ "location"?: string;
46472
+ "shareInsightsData"?: boolean;
45828
46473
  }
45829
46474
 
45830
46475
  export interface UpdateContactColumnActionSettings {
@@ -47457,7 +48102,7 @@ declare namespace Models {
47457
48102
 
47458
48103
  export interface V2MobiusAlertsTopicCondition {
47459
48104
  "id"?: string;
47460
- "conditions"?: Array<Models.V2MobiusAlertsTopicCondition>;
48105
+ "clauses"?: Array<Models.V2MobiusAlertsTopicCondition>;
47461
48106
  "predicates"?: Array<Models.V2MobiusAlertsTopicConditionRulePredicate>;
47462
48107
  "type"?: string;
47463
48108
  }
@@ -47502,7 +48147,7 @@ declare namespace Models {
47502
48147
 
47503
48148
  export interface V2MobiusRulesTopicCondition {
47504
48149
  "id"?: string;
47505
- "conditions"?: Array<Models.V2MobiusRulesTopicCondition>;
48150
+ "clauses"?: Array<Models.V2MobiusRulesTopicCondition>;
47506
48151
  "predicates"?: Array<Models.V2MobiusRulesTopicConditionRulePredicate>;
47507
48152
  "type"?: string;
47508
48153
  }
@@ -47695,6 +48340,10 @@ declare namespace Models {
47695
48340
  "value"?: Models.HrisTimeOffType;
47696
48341
  }
47697
48342
 
48343
+ export interface ValueWrapperLocalDate {
48344
+ "value"?: string;
48345
+ }
48346
+
47698
48347
  export interface ValueWrapperMonthlyPlanningPeriodSettings {
47699
48348
  "value"?: Models.MonthlyPlanningPeriodSettings;
47700
48349
  }
@@ -47779,8 +48428,10 @@ declare namespace Models {
47779
48428
  "mediaTypes"?: Array<string>;
47780
48429
  "queueIds"?: Array<string>;
47781
48430
  "skillIds"?: Array<string>;
48431
+ "assignedSkillIds"?: Array<string>;
47782
48432
  "skillGroups"?: Array<string>;
47783
48433
  "languageIds"?: Array<string>;
48434
+ "assignedLanguageIds"?: Array<string>;
47784
48435
  "languageGroups"?: Array<string>;
47785
48436
  "directions"?: Array<string>;
47786
48437
  "originatingDirections"?: Array<string>;
@@ -47996,6 +48647,10 @@ declare namespace Models {
47996
48647
  "comparisonQueueIds"?: Array<string>;
47997
48648
  "viewMetrics"?: Array<string>;
47998
48649
  "timelineCategories"?: Array<string>;
48650
+ "acw"?: boolean;
48651
+ "segmentTypes"?: Array<string>;
48652
+ "programIds"?: Array<string>;
48653
+ "categoryIds"?: Array<string>;
47999
48654
  }
48000
48655
 
48001
48656
  export interface VisibilityCondition {
@@ -48048,6 +48703,7 @@ declare namespace Models {
48048
48703
  "disableEmailPii"?: boolean;
48049
48704
  "includeEmailTranscriptions"?: boolean;
48050
48705
  "languagePreference"?: string;
48706
+ "emailPolicy"?: Models.GroupEmailPolicy;
48051
48707
  "rotateCallsSecs"?: number;
48052
48708
  "stopRingingAfterRotations"?: number;
48053
48709
  "overflowGroupId"?: string;
@@ -50225,6 +50881,7 @@ declare namespace Models {
50225
50881
  "showTimeInStatus"?: boolean;
50226
50882
  "showOfflineAgents"?: boolean;
50227
50883
  "selectedStatuses"?: Array<string>;
50884
+ "selectedSegmentTypes"?: Array<string>;
50228
50885
  "agentInteractionSortOrder"?: string;
50229
50886
  }
50230
50887
 
@@ -51145,6 +51802,7 @@ declare namespace Models {
51145
51802
  "defaultDestinationStatusId"?: string;
51146
51803
  "statusTransitionDelaySeconds"?: number;
51147
51804
  "statusTransitionTime"?: string;
51805
+ "autoTerminateWorkitem"?: boolean;
51148
51806
  }
51149
51807
 
51150
51808
  export interface WorkitemStatusFilter {
@@ -51171,6 +51829,7 @@ declare namespace Models {
51171
51829
  "defaultDestinationStatusId"?: string;
51172
51830
  "statusTransitionDelaySeconds"?: number;
51173
51831
  "statusTransitionTime"?: string;
51832
+ "autoTerminateWorkitem"?: boolean;
51174
51833
  }
51175
51834
 
51176
51835
  export interface WorkitemTerminate {