purecloud-platform-client-v2 212.0.0 → 213.0.0

package/index.d.ts

@@ -359,6 +359,7 @@ declare class AnalyticsApi {
   	postAnalyticsReportingSettingsDashboardsBulkRemove(body: Models.DashboardConfigurationBulkRequest): Promise<void>;
   	postAnalyticsReportingSettingsDashboardsQuery(body: Models.DashboardConfigurationQueryRequest): Promise<Models.DashboardConfigurationListing>;
   	postAnalyticsResolutionsAggregatesJobs(body: Models.ResolutionAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
+  	postAnalyticsResolutionsAggregatesQuery(body: Models.ResolutionAggregationQuery): Promise<Models.ResolutionAggregateQueryResponse>;
   	postAnalyticsRoutingActivityQuery(body: Models.RoutingActivityQuery, opts?: AnalyticsApi.postAnalyticsRoutingActivityQueryOptions): Promise<Models.RoutingActivityResponse>;
   	postAnalyticsSummariesAggregatesJobs(body: Models.SummaryAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
   	postAnalyticsSummariesAggregatesQuery(body: Models.SummaryAggregationQuery): Promise<Models.SummaryAggregateQueryResponse>;
@@ -452,6 +453,7 @@ declare namespace AnalyticsApi {
 	}
 	export interface getAnalyticsReportingSettingsDashboardsQueryOptions { 
 		"name"?: string;
+		"dashboardState"?: string;
 		"sortBy"?: string;
 		"pageNumber"?: number;
 		"pageSize"?: number;
@@ -2322,6 +2324,7 @@ declare class GamificationApi {
   	getGamificationInsightsGroupsTrends(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, comparativePeriodEndWorkday: string, primaryPeriodStartWorkday: string, primaryPeriodEndWorkday: string): Promise<Models.InsightsTrend>;
   	getGamificationInsightsGroupsTrendsAll(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, comparativePeriodEndWorkday: string, primaryPeriodStartWorkday: string, primaryPeriodEndWorkday: string): Promise<Models.InsightsTrend>;
   	getGamificationInsightsMembers(filterType: string, filterId: string, granularity: string, startWorkday: string): Promise<Models.InsightsAgents>;
+  	getGamificationInsightsRankings(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, primaryPeriodStartWorkday: string, sortKey: string, opts?: GamificationApi.getGamificationInsightsRankingsOptions): Promise<Models.InsightsRankings>;
   	getGamificationInsightsTrends(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, comparativePeriodEndWorkday: string, primaryPeriodStartWorkday: string, primaryPeriodEndWorkday: string): Promise<Models.UserInsightsTrend>;
   	getGamificationInsightsUserDetails(userId: string, filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, primaryPeriodStartWorkday: string): Promise<Models.InsightsDetails>;
   	getGamificationInsightsUserTrends(userId: string, filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, comparativePeriodEndWorkday: string, primaryPeriodStartWorkday: string, primaryPeriodEndWorkday: string): Promise<Models.UserInsightsTrend>;
@@ -2392,6 +2395,11 @@ declare namespace GamificationApi {
 		"sortOrder"?: string;
 		"userIds"?: string;
 	}
+	export interface getGamificationInsightsRankingsOptions { 
+		"sortMetricId"?: string;
+		"sectionSize"?: number;
+		"userIds"?: string;
+	}
 	export interface getGamificationLeaderboardOptions { 
 		"metricId"?: string;
 	}
@@ -4610,6 +4618,8 @@ declare namespace OutboundApi {
 		"type"?: string;
 		"senderSmsPhoneNumber"?: string;
 		"id"?: Array<string>;
+		"contentTemplateId"?: string;
+		"campaignStatus"?: string;
 	}
 	export interface getOutboundMessagingcampaignsDivisionviewsOptions { 
 		"pageSize"?: number;
@@ -4619,6 +4629,8 @@ declare namespace OutboundApi {
 		"type"?: string;
 		"id"?: Array<string>;
 		"senderSmsPhoneNumber"?: string;
+		"contentTemplateId"?: string;
+		"campaignStatus"?: string;
 	}
 	export interface getOutboundRulesetsOptions { 
 		"pageSize"?: number;
@@ -6209,6 +6221,8 @@ declare class TaskManagementApi {
 	constructor(apiClient?: ApiClientClass);
   	deleteTaskmanagementWorkbin(workbinId: string): Promise<void>;
   	deleteTaskmanagementWorkitem(workitemId: string): Promise<void>;
+  	deleteTaskmanagementWorkitemsBulkAddJob(bulkJobId: string): Promise<void>;
+  	deleteTaskmanagementWorkitemsBulkTerminateJob(bulkJobId: string): Promise<void>;
   	deleteTaskmanagementWorkitemsSchema(schemaId: string): Promise<void>;
   	deleteTaskmanagementWorktype(worktypeId: string): Promise<void>;
   	deleteTaskmanagementWorktypeFlowsDatebasedRule(worktypeId: string, ruleId: string): Promise<void>;
@@ -6225,6 +6239,11 @@ declare class TaskManagementApi {
   	getTaskmanagementWorkitemVersion(workitemId: string, entityVersion: number): Promise<Models.WorkitemVersion>;
   	getTaskmanagementWorkitemVersions(workitemId: string, opts?: TaskManagementApi.getTaskmanagementWorkitemVersionsOptions): Promise<Models.WorkitemVersionListing>;
   	getTaskmanagementWorkitemWrapups(workitemId: string, opts?: TaskManagementApi.getTaskmanagementWorkitemWrapupsOptions): Promise<Models.WorkitemWrapupEntityListing>;
+  	getTaskmanagementWorkitemsBulkAddJob(bulkJobId: string): Promise<Models.BulkJob>;
+  	getTaskmanagementWorkitemsBulkAddJobResults(bulkJobId: string): Promise<Models.BulkJobAddResponse>;
+  	getTaskmanagementWorkitemsBulkJobsUsersMe(opts?: TaskManagementApi.getTaskmanagementWorkitemsBulkJobsUsersMeOptions): Promise<Models.BulkJobsListing>;
+  	getTaskmanagementWorkitemsBulkTerminateJob(bulkJobId: string): Promise<Models.BulkJob>;
+  	getTaskmanagementWorkitemsBulkTerminateJobResults(bulkJobId: string): Promise<Models.BulkJobTerminateResultsResponse>;
   	getTaskmanagementWorkitemsQueryJob(jobId: string): Promise<Models.WorkitemQueryJobResponse>;
   	getTaskmanagementWorkitemsQueryJobResults(jobId: string): Promise<Models.WorkitemPagedEntityListing>;
   	getTaskmanagementWorkitemsSchema(schemaId: string): Promise<Models.DataSchema>;
@@ -6248,6 +6267,8 @@ declare class TaskManagementApi {
   	patchTaskmanagementWorkitemAssignment(workitemId: string, body: Models.WorkitemManualAssign): Promise<void>;
   	patchTaskmanagementWorkitemUserWrapups(workitemId: string, userId: string, body: Models.WorkitemWrapupUpdate): Promise<Models.WorkitemWrapup>;
   	patchTaskmanagementWorkitemUsersMeWrapups(workitemId: string, body: Models.WorkitemWrapupUpdate): Promise<Models.WorkitemWrapup>;
+  	patchTaskmanagementWorkitemsBulkAddJob(bulkJobId: string, body: Models.BulkJobUpdate): Promise<Models.BulkJob>;
+  	patchTaskmanagementWorkitemsBulkTerminateJob(bulkJobId: string, body: Models.BulkJobUpdate): Promise<Models.BulkJob>;
   	patchTaskmanagementWorktype(worktypeId: string, body: Models.WorktypeUpdate): Promise<Models.Worktype>;
   	patchTaskmanagementWorktypeFlowsDatebasedRule(worktypeId: string, ruleId: string, body: Models.WorkitemDateBasedRuleUpdate): Promise<Models.WorkitemDateBasedRule>;
   	patchTaskmanagementWorktypeFlowsOnattributechangeRule(worktypeId: string, ruleId: string, body: Models.WorkitemOnAttributeChangeRuleUpdate): Promise<Models.WorkitemOnAttributeChangeRule>;
@@ -6259,6 +6280,8 @@ declare class TaskManagementApi {
   	postTaskmanagementWorkitemDisconnect(workitemId: string): Promise<Models.Workitem>;
   	postTaskmanagementWorkitemTerminate(workitemId: string, opts?: TaskManagementApi.postTaskmanagementWorkitemTerminateOptions): Promise<Models.Workitem>;
   	postTaskmanagementWorkitems(body: Models.WorkitemCreate): Promise<Models.Workitem>;
+  	postTaskmanagementWorkitemsBulkAddJobs(body: Models.BulkJobAddRequest): Promise<Models.BulkJob>;
+  	postTaskmanagementWorkitemsBulkTerminateJobs(body: Models.BulkJobTerminateRequest): Promise<Models.BulkJob>;
   	postTaskmanagementWorkitemsQuery(body: Models.WorkitemQueryPostRequest): Promise<Models.WorkitemPostQueryEntityListing>;
   	postTaskmanagementWorkitemsQueryJobs(body: Models.WorkitemQueryJobCreate): Promise<Models.WorkitemQueryJobResponse>;
   	postTaskmanagementWorkitemsSchemas(body: Models.DataSchema): Promise<Models.DataSchema>;
@@ -6307,6 +6330,12 @@ declare namespace TaskManagementApi {
 		"pageSize"?: number;
 		"sortOrder"?: string;
 	}
+	export interface getTaskmanagementWorkitemsBulkJobsUsersMeOptions { 
+		"after"?: string;
+		"pageSize"?: number;
+		"sortOrder"?: string;
+		"action"?: string;
+	}
 	export interface getTaskmanagementWorktypeOptions { 
 		"expands"?: Array<string>;
 	}
@@ -7329,6 +7358,9 @@ declare class WorkforceManagementApi {
   	getWorkforcemanagementBusinessunitAlternativeshiftsTrade(businessUnitId: string, tradeId: string): Promise<Models.AlternativeShiftTradeResponse>;
   	getWorkforcemanagementBusinessunitAlternativeshiftsTradesSearchJob(businessUnitId: string, jobId: string): Promise<Models.BuAlternativeShiftJobResponse>;
   	getWorkforcemanagementBusinessunitIntradayPlanninggroups(businessUnitId: string, _date: string): Promise<Models.WfmIntradayPlanningGroupListing>;
+  	getWorkforcemanagementBusinessunitMainforecastContinuousforecastSession(businessUnitId: string): Promise<Models.ContinuousForecastGetSessionResponse>;
+  	getWorkforcemanagementBusinessunitMainforecastContinuousforecastSessionSessionId(businessUnitId: string, sessionId: string): Promise<Models.ContinuousForecastSessionResponse>;
+  	getWorkforcemanagementBusinessunitMainforecastContinuousforecastSessionSessionIdSnapshotSnapshotId(businessUnitId: string, sessionId: string, snapshotId: string): Promise<Models.ContinuousForecastSnapshotResponse>;
   	getWorkforcemanagementBusinessunitManagementunits(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitManagementunitsOptions): Promise<Models.ManagementUnitListing>;
   	getWorkforcemanagementBusinessunitPlanninggroup(businessUnitId: string, planningGroupId: string): Promise<Models.PlanningGroup>;
   	getWorkforcemanagementBusinessunitPlanninggroups(businessUnitId: string): Promise<Models.PlanningGroupList>;
@@ -7368,6 +7400,7 @@ declare class WorkforceManagementApi {
   	getWorkforcemanagementCalendarUrlIcs(): Promise<Models.CalendarUrlResponse>;
   	getWorkforcemanagementHistoricaldataDeletejob(): Promise<Models.HistoricalImportDeleteJobResponse>;
   	getWorkforcemanagementHistoricaldataImportstatus(): Promise<Models.HistoricalImportStatusListing>;
+  	getWorkforcemanagementHistoricaldataImportstatusJobId(jobId: string): Promise<Models.HistoricalImportStatusJobResponse>;
   	getWorkforcemanagementIntegrationsHris(): Promise<Models.WfmIntegrationListing>;
   	getWorkforcemanagementIntegrationsHrisTimeofftypesJob(jobId: string): Promise<Models.HrisTimeOffTypesJobResponse>;
   	getWorkforcemanagementManagementunit(managementUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementManagementunitOptions): Promise<Models.ManagementUnit>;
@@ -7483,7 +7516,7 @@ declare class WorkforceManagementApi {
   	postWorkforcemanagementBusinessunits(opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitsOptions): Promise<Models.BusinessUnitResponse>;
   	postWorkforcemanagementCalendarUrlIcs(opts?: WorkforceManagementApi.postWorkforcemanagementCalendarUrlIcsOptions): Promise<Models.CalendarUrlResponse>;
   	postWorkforcemanagementHistoricaldataDeletejob(): Promise<Models.HistoricalImportDeleteJobResponse>;
-  	postWorkforcemanagementHistoricaldataValidate(opts?: WorkforceManagementApi.postWorkforcemanagementHistoricaldataValidateOptions): Promise<void>;
+  	postWorkforcemanagementHistoricaldataValidate(opts?: WorkforceManagementApi.postWorkforcemanagementHistoricaldataValidateOptions): Promise<Models.ValidationServiceAsyncResponse>;
   	postWorkforcemanagementIntegrationsHriTimeofftypesJobs(hrisIntegrationId: string): Promise<Models.HrisTimeOffTypesResponse>;
   	postWorkforcemanagementManagementunitAgentsWorkplansQuery(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitAgentsWorkplansQueryOptions): Promise<Models.AgentsWorkPlansResponse>;
   	postWorkforcemanagementManagementunitAgentschedulesSearch(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitAgentschedulesSearchOptions): Promise<Models.BuAsyncAgentSchedulesSearchResponse>;
@@ -9228,6 +9261,11 @@ declare namespace Models {
 		"result"?: Models.MuAgentsWorkPlansResult;
 	}
 	
+	export interface AggregateHistoricalAvailability { 
+		"weekly"?: Array<number>;
+		"yearly"?: Array<number>;
+	}
+	
 	export interface AggregateMetricData { 
 		"metric"?: string;
 		"qualifier"?: string;
@@ -11571,6 +11609,7 @@ declare namespace Models {
 		"payableMinutes"?: number;
 		"timeOffRequestId"?: string;
 		"timeOffRequestSyncVersion"?: number;
+		"delete"?: boolean;
 	}
 	
 	export interface BuGenerateScheduleRequest { 
@@ -12088,6 +12127,83 @@ declare namespace Models {
 		"entities"?: Array<Models.ExternalContactsEntity>;
 	}
 	
+	export interface BulkJob { 
+		"id"?: string;
+		"state"?: string;
+		"action"?: string;
+		"totalCount"?: number;
+		"successfulCount"?: number;
+		"failedCount"?: number;
+		"dateStarted"?: string;
+		"dateFinished"?: string;
+		"dateModified"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface BulkJobAddRequest { 
+		"entities": Array<Models.WorkitemCommonCreate>;
+	}
+	
+	export interface BulkJobAddResponse { 
+		"results"?: Array<Models.BulkJobAddResult>;
+		"errorCount"?: number;
+		"errorIndexes"?: Array<number>;
+	}
+	
+	export interface BulkJobAddResult { 
+		"error"?: Models.BulkJobError;
+		"entity"?: Models.BulkJobAddWorkitemSummary;
+	}
+	
+	export interface BulkJobAddWorkitemSummary { 
+		"id"?: string;
+		"name"?: string;
+		"workbin"?: Models.WorkbinReference;
+		"type"?: Models.WorktypeReference;
+		"selfUri"?: string;
+	}
+	
+	export interface BulkJobEntity { 
+		"id"?: string;
+	}
+	
+	export interface BulkJobError { 
+		"message"?: string;
+		"code"?: string;
+	}
+	
+	export interface BulkJobTerminateRequest { 
+		"entities": Array<Models.BulkJobEntity>;
+	}
+	
+	export interface BulkJobTerminateResult { 
+		"error"?: Models.BulkJobError;
+		"entity"?: Models.BulkJobTerminateResultEntity;
+	}
+	
+	export interface BulkJobTerminateResultEntity { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface BulkJobTerminateResultsResponse { 
+		"results"?: Array<Models.BulkJobTerminateResult>;
+		"errorCount"?: number;
+		"errorIndexes"?: Array<number>;
+	}
+	
+	export interface BulkJobUpdate { 
+		"state": string;
+	}
+	
+	export interface BulkJobsListing { 
+		"entities"?: Array<Models.BulkJob>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+		"after"?: string;
+	}
+	
 	export interface BulkNotesRequest { 
 		"entities"?: Array<Models.Note>;
 	}
@@ -12282,6 +12398,9 @@ declare namespace Models {
 	}
 	
 	export interface Button { 
+		"type"?: string;
+		"content"?: string;
+		"contentText"?: string;
 	}
 	
 	export interface ButtonComponent { 
@@ -13147,6 +13266,7 @@ declare namespace Models {
 		"dateModified"?: string;
 		"version"?: number;
 		"intervals": Array<Models.ScheduleInterval>;
+		"recurrences"?: Array<Models.Reoccurrence>;
 		"timeZone"?: string;
 		"campaign": Models.DivisionedDomainEntityRef;
 		"selfUri"?: string;
@@ -14188,6 +14308,11 @@ declare namespace Models {
 		"message": string;
 	}
 	
+	export interface ComputedData { 
+		"weekly"?: Models.Weekly;
+		"quarterHour"?: Models.QuarterHourly;
+	}
+	
 	export interface Condition { 
 		"type"?: string;
 		"inverted"?: boolean;
@@ -15020,6 +15145,43 @@ declare namespace Models {
 		"body": string;
 	}
 	
+	export interface ContestCompleteData { 
+		"dateEnd"?: string;
+		"anonymization"?: string;
+		"metrics"?: Array<Models.ContestDataMetrics>;
+		"prizes"?: Array<Models.ContestDataPrizes>;
+		"winners"?: Array<Models.ContestDataWinners>;
+	}
+	
+	export interface ContestCompleteDataScore { 
+		"score"?: number;
+	}
+	
+	export interface ContestDataMetrics { 
+		"id"?: string;
+		"name"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface ContestDataPrizes { 
+		"tier"?: number;
+		"name"?: string;
+		"imageId"?: string;
+	}
+	
+	export interface ContestDataWinners { 
+		"tier"?: number;
+		"winnersCount"?: number;
+		"contestScore"?: Models.ContestCompleteDataScore;
+		"users"?: Array<Models.ContestDataWinnersUsers>;
+	}
+	
+	export interface ContestDataWinnersUsers { 
+		"id"?: string;
+		"rank"?: number;
+		"selfUri"?: string;
+	}
+	
 	export interface Context { 
 		"patterns": Array<Models.ContextPattern>;
 	}
@@ -15036,6 +15198,25 @@ declare namespace Models {
 		"criteria": Array<Models.EntityTypeCriteria>;
 	}
 	
+	export interface ContinuousForecastGetSessionResponse { 
+		"sessionId"?: string;
+		"lastSuccessfulSessionId"?: string;
+		"state"?: string;
+		"errorCode"?: string;
+	}
+	
+	export interface ContinuousForecastSessionResponse { 
+		"sessionId"?: string;
+		"state"?: string;
+		"files"?: Models.SessionFiles;
+	}
+	
+	export interface ContinuousForecastSnapshotResponse { 
+		"sessionId"?: string;
+		"snapshotId"?: string;
+		"files"?: Models.SnapshotFiles;
+	}
+	
 	export interface Conversation { 
 		"id"?: string;
 		"name"?: string;
@@ -15090,6 +15271,8 @@ declare namespace Models {
 	
 	export interface ConversationActivityMetricValue { 
 		"metric"?: string;
+		"qualifier"?: string;
+		"entityIds"?: Array<string>;
 		"count"?: number;
 	}
 	
@@ -15625,6 +15808,9 @@ declare namespace Models {
 		"platform"?: string;
 	}
 	
+	export interface ConversationChannelLocation { 
+	}
+	
 	export interface ConversationChannelMetadata { 
 	}
 	
@@ -19177,6 +19363,11 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface Daily { 
+		"downloadUrl"?: string;
+		"downloadResult"?: Array<Models.Timeseries>;
+	}
+	
 	export interface DailyPossibleShift { 
 		"dayOfWeek"?: string;
 		"earliestShiftStartMinutesFromMidnight"?: number;
@@ -22151,6 +22342,7 @@ declare namespace Models {
 		"dateModified"?: string;
 		"version"?: number;
 		"intervals": Array<Models.ScheduleInterval>;
+		"recurrences"?: Array<Models.Reoccurrence>;
 		"timeZone"?: string;
 		"emailCampaign": Models.DivisionedDomainEntityRef;
 		"selfUri"?: string;
@@ -23265,6 +23457,12 @@ declare namespace Models {
 		"eventDefinitionAggregates"?: Array<Models.EventDefinitionAggregates>;
 	}
 	
+	export interface EventCoBrowse { 
+		"type": string;
+		"sessionId"?: string;
+		"sessionJoinToken"?: string;
+	}
+	
 	export interface EventCondition { 
 		"key": string;
 		"values": Array<string>;
@@ -23324,6 +23522,10 @@ declare namespace Models {
 		"resourceURIs"?: Array<string>;
 	}
 	
+	export interface EventPresence { 
+		"type": string;
+	}
+	
 	export interface EventQueryRequest { 
 		"interval": string;
 		"eventDefinitionIds"?: Array<string>;
@@ -23348,6 +23550,17 @@ declare namespace Models {
 		"typing"?: Models.TypingSetting;
 	}
 	
+	export interface EventTyping { 
+		"type": string;
+		"duration"?: number;
+	}
+	
+	export interface EventVideo { 
+		"type": string;
+		"offeringId"?: string;
+		"jwt"?: string;
+	}
+	
 	export interface ExecuteRecordingJobsQuery { 
 		"state": string;
 	}
@@ -24704,6 +24917,8 @@ declare namespace Models {
 	
 	export interface FlowActivityMetricValue { 
 		"metric"?: string;
+		"qualifier"?: string;
+		"entityIds"?: Array<string>;
 		"count"?: number;
 	}
 	
@@ -26374,6 +26589,11 @@ declare namespace Models {
 		"actuals"?: Array<Models.HistoricalAdherenceActuals>;
 	}
 	
+	export interface HistoricalData { 
+		"daily"?: Models.Daily;
+		"quarterHour"?: Models.QuarterHourly;
+	}
+	
 	export interface HistoricalImportDeleteJobResponse { 
 		"id"?: string;
 		"name"?: string;
@@ -26393,6 +26613,12 @@ declare namespace Models {
 		"type"?: string;
 	}
 	
+	export interface HistoricalImportStatusJobResponse { 
+		"id"?: string;
+		"importStatusResult"?: Models.HistoricalImportStatus;
+		"selfUri"?: string;
+	}
+	
 	export interface HistoricalImportStatusListing { 
 		"entities"?: Array<Models.HistoricalImportStatus>;
 	}
@@ -26993,6 +27219,16 @@ declare namespace Models {
 		"rankPercentagePoints"?: number;
 	}
 	
+	export interface InsightsRankings { 
+		"performanceProfile"?: Models.AddressableEntityRef;
+		"division"?: Models.DivisionReference;
+		"granularity"?: string;
+		"comparativePeriod"?: Models.WorkdayPeriod;
+		"primaryPeriod"?: Models.WorkdayPeriod;
+		"leaders"?: Array<Models.InsightsSummaryUserItem>;
+		"trailers"?: Array<Models.InsightsSummaryUserItem>;
+	}
+	
 	export interface InsightsSummary { 
 		"entities"?: Array<Models.InsightsSummaryUserItem>;
 		"pageSize"?: number;
@@ -27066,6 +27302,18 @@ declare namespace Models {
 		"primaryPeriod"?: Array<Models.TrendData>;
 	}
 	
+	export interface InstagramDataIngestionRuleResponse { 
+		"id"?: string;
+		"name"?: string;
+		"description"?: string;
+		"status"?: string;
+		"version"?: number;
+		"integrationId"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface InstagramId { 
 		"ids"?: Array<Models.InstagramScopedId>;
 		"displayName"?: string;
@@ -28235,6 +28483,7 @@ declare namespace Models {
 	export interface JourneyViewElementFilter { 
 		"type": string;
 		"predicates"?: Array<Models.JourneyViewElementFilterPredicate>;
+		"numberPredicates"?: Array<Models.JourneyViewElementFilterNumberPredicate>;
 	}
 	
 	export interface JourneyViewElementFilterNumberPredicate { 
@@ -31789,10 +32038,22 @@ declare namespace Models {
 		"timestamp"?: string;
 	}
 	
+	export interface MessageEvent { 
+		"eventType": string;
+		"coBrowse"?: Models.EventCoBrowse;
+		"typing"?: Models.EventTyping;
+		"presence"?: Models.EventPresence;
+		"video"?: Models.EventVideo;
+	}
+	
 	export interface MessageFooter { 
+		"type"?: string;
+		"content"?: string;
 	}
 	
 	export interface MessageHeader { 
+		"type"?: string;
+		"content"?: string;
 	}
 	
 	export interface MessageInfo { 
@@ -31975,6 +32236,7 @@ declare namespace Models {
 		"dateModified"?: string;
 		"version"?: number;
 		"intervals": Array<Models.ScheduleInterval>;
+		"recurrences"?: Array<Models.Reoccurrence>;
 		"timeZone"?: string;
 		"messagingCampaign": Models.DivisionedDomainEntityRef;
 		"selfUri"?: string;
@@ -32516,6 +32778,21 @@ declare namespace Models {
 		"notifications": Models.MobileNotificationSettings;
 	}
 	
+	export interface ModelData { 
+		"downloadUrls"?: Array<string>;
+		"downloadResult"?: Array<Models.PlanningGroupModel>;
+	}
+	
+	export interface ModelMetaData { 
+		"downloadUrls"?: Array<string>;
+		"downloadResult"?: Models.ModelMetaDataResult;
+	}
+	
+	export interface ModelMetaDataResult { 
+		"sessionInfo"?: Models.SessionInfo;
+		"planningGroups"?: Array<Models.PlanningGroupModel>;
+	}
+	
 	export interface ModifiableRuleProperties { 
 		"id"?: string;
 		"name": string;
@@ -35249,6 +35526,10 @@ declare namespace Models {
 		"metadata"?: Models.WfmVersionedEntityMetadata;
 	}
 	
+	export interface PlanningGroupModel { 
+		"planningGroup"?: string;
+	}
+	
 	export interface PlanningGroupOutputs { 
 		"planningGroupId": string;
 		"serviceLevelPerInterval": Array<number>;
@@ -35825,6 +36106,11 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface PushIntegration { 
+		"id"?: string;
+		"provider"?: string;
+	}
+	
 	export interface QMAuditQueryRequest { 
 		"interval": string;
 		"filters": Array<Models.QualityAuditQueryFilter>;
@@ -35883,6 +36169,11 @@ declare namespace Models {
 		"mediaTypes"?: Array<string>;
 	}
 	
+	export interface QuarterHourly { 
+		"downloadUrls"?: Array<string>;
+		"downloadResult"?: Array<Models.Timeseries>;
+	}
+	
 	export interface QueryAdherenceExplanationsResponse { 
 		"job"?: Models.AdherenceExplanationJobReference;
 		"result"?: Models.AdherenceExplanationListing;
@@ -39549,7 +39840,7 @@ declare namespace Models {
 		"id"?: string;
 		"start": string;
 		"end": string;
-		"timeZone": string;
+		"timeZone"?: string;
 		"pattern": Models.Pattern;
 		"range": Models.Range;
 		"alterations"?: Array<Models.Alteration>;
@@ -39922,6 +40213,22 @@ declare namespace Models {
 		"range"?: Models.NumericRange;
 	}
 	
+	export interface ResolutionAggregateQueryResponse { 
+		"results"?: Array<Models.ResolutionAggregateDataContainer>;
+	}
+	
+	export interface ResolutionAggregationQuery { 
+		"interval": string;
+		"granularity"?: string;
+		"timeZone"?: string;
+		"groupBy"?: Array<string>;
+		"filter"?: Models.ResolutionAggregateQueryFilter;
+		"metrics": Array<string>;
+		"flattenMultivaluedDimensions"?: boolean;
+		"views"?: Array<Models.ResolutionAggregationView>;
+		"alternateTimeDimension"?: string;
+	}
+	
 	export interface ResolutionAggregationView { 
 		"target": string;
 		"name": string;
@@ -40291,6 +40598,9 @@ declare namespace Models {
 	
 	export interface RoutingActivityMetricValue { 
 		"metric"?: string;
+		"qualifier"?: string;
+		"secondaryQualifier"?: string;
+		"entityIds"?: Array<string>;
 		"count"?: number;
 	}
 	
@@ -41389,6 +41699,7 @@ declare namespace Models {
 		"dateModified"?: string;
 		"version"?: number;
 		"intervals": Array<Models.ScheduleInterval>;
+		"recurrences"?: Array<Models.Reoccurrence>;
 		"timeZone"?: string;
 		"sequence": Models.DomainEntityRef;
 		"selfUri"?: string;
@@ -41513,6 +41824,20 @@ declare namespace Models {
 		"reason"?: string;
 	}
 	
+	export interface SessionFiles { 
+		"metaData"?: Models.SessionMetaData;
+		"offered"?: Models.SessionMetricData;
+		"averageHandleTime"?: Models.SessionMetricData;
+	}
+	
+	export interface SessionInfo { 
+		"version"?: number;
+		"sessionId"?: string;
+		"businessUnitId"?: string;
+		"planningGroupsVersion"?: number;
+		"dateOfSession"?: string;
+	}
+	
 	export interface SessionLastEvent { 
 		"id": string;
 		"eventName": string;
@@ -41526,6 +41851,27 @@ declare namespace Models {
 		"previousUri"?: string;
 	}
 	
+	export interface SessionMetaData { 
+		"downloadUrl"?: string;
+		"downloadResult"?: Models.SessionMetaDataResult;
+	}
+	
+	export interface SessionMetaDataResult { 
+		"sessionInfo"?: Models.SessionInfo;
+		"snapshots"?: Array<Models.Snapshots>;
+		"dateForecastStart"?: string;
+		"dateHistoricalStart"?: string;
+		"aggregateOfferedHistoricalAvailability"?: Models.AggregateHistoricalAvailability;
+		"aggregateAverageHandleTimeHistoricalAvailability"?: Models.AggregateHistoricalAvailability;
+	}
+	
+	export interface SessionMetricData { 
+		"model"?: Models.ModelData;
+		"computed"?: Models.ComputedData;
+		"historical"?: Models.HistoricalData;
+		"modelMetaData"?: Models.ModelMetaData;
+	}
+	
 	export interface SessionSegmentAssignment { 
 		"segment": Models.AssignedSegment;
 		"assignedDate": string;
@@ -42150,6 +42496,40 @@ declare namespace Models {
 		"version"?: number;
 	}
 	
+	export interface SnapshotFiles { 
+		"metaData"?: Models.SnapshotMetaData;
+		"offered"?: Models.SnapshotMetricData;
+		"averageHandleTime"?: Models.SnapshotMetricData;
+	}
+	
+	export interface SnapshotInfo { 
+		"version"?: number;
+		"snapshotId"?: string;
+		"sessionId"?: string;
+		"businessUnitId"?: string;
+		"planningGroupsVersion"?: number;
+	}
+	
+	export interface SnapshotMetaData { 
+		"downloadUrl"?: string;
+		"downloadResult"?: Models.SnapshotMetaDataResult;
+	}
+	
+	export interface SnapshotMetaDataResult { 
+		"snapshotInfo"?: Models.SnapshotInfo;
+		"dateForecastStart"?: string;
+	}
+	
+	export interface SnapshotMetricData { 
+		"weekly"?: Models.Weekly;
+		"quarterHour"?: Models.QuarterHourly;
+	}
+	
+	export interface Snapshots { 
+		"id"?: string;
+		"daysInPast"?: number;
+	}
+	
 	export interface SocialExpression { 
 		"state"?: string;
 		"id"?: string;
@@ -42255,6 +42635,7 @@ declare namespace Models {
 	export interface SourceEntity { 
 		"id"?: string;
 		"type"?: string;
+		"contestCompleteData"?: Models.ContestCompleteData;
 		"selfUri"?: string;
 	}
 	
@@ -43322,6 +43703,9 @@ declare namespace Models {
 	
 	export interface TeamActivityMetricValue { 
 		"metric"?: string;
+		"qualifier"?: string;
+		"secondaryQualifier"?: string;
+		"entityIds"?: Array<string>;
 		"count"?: number;
 	}
 	
@@ -43905,6 +44289,11 @@ declare namespace Models {
 		"contactListSize"?: number;
 	}
 	
+	export interface Timeseries { 
+		"planningGroup"?: string;
+		"weeks"?: Array<Models.Weeks>;
+	}
+	
 	export interface TokenInfo { 
 		"organization"?: Models.NamedEntity;
 		"homeOrganization"?: Models.NamedEntity;
@@ -45442,6 +45831,8 @@ declare namespace Models {
 	
 	export interface UserActivityMetricValue { 
 		"metric"?: string;
+		"qualifier"?: string;
+		"entityIds"?: Array<string>;
 		"count"?: number;
 	}
 	
@@ -46924,6 +47315,11 @@ declare namespace Models {
 		"errors": Array<Models.ValidationError>;
 	}
 	
+	export interface ValidationServiceAsyncResponse { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface ValidationServiceRequest { 
 		"dateImportEnded": string;
 		"uploadKey": string;
@@ -47238,6 +47634,9 @@ declare namespace Models {
 		"filterUsersByManagerIds"?: Array<string>;
 		"slideshowIds"?: Array<string>;
 		"conferenced"?: boolean;
+		"video"?: boolean;
+		"linkedInteraction"?: boolean;
+		"recommendationSources"?: Array<string>;
 	}
 	
 	export interface VisibilityCondition { 
@@ -48004,6 +48403,16 @@ declare namespace Models {
 		"matchReview"?: Models.ShiftTradeMatchReviewResponse;
 	}
 	
+	export interface Weekly { 
+		"downloadUrl"?: string;
+		"downloadResult"?: Array<Models.Timeseries>;
+	}
+	
+	export interface Weeks { 
+		"weekOffset"?: number;
+		"values"?: Array<number>;
+	}
+	
 	export interface WemCoachingUserNotificationTopicCoachingAppointmentReference { 
 		"id"?: string;
 	}
@@ -49333,6 +49742,12 @@ declare namespace Models {
 		"entities"?: Array<Models.WhatsAppAvailablePhoneNumberDetails>;
 	}
 	
+	export interface WhatsAppColumn { 
+		"columnName": string;
+		"type": string;
+		"contactableTimeColumn"?: string;
+	}
+	
 	export interface WhatsAppConfig { 
 		"whatsAppColumns": Array<string>;
 		"whatsAppIntegration": Models.AddressableEntityRef;
@@ -49343,6 +49758,9 @@ declare namespace Models {
 		"name": string;
 		"namespace"?: string;
 		"language": string;
+		"buttons"?: Array<Models.Button>;
+		"messageFooter"?: Models.MessageFooter;
+		"header"?: Models.MessageHeader;
 	}
 	
 	export interface WhatsAppEmbeddedSignupIntegrationActivationRequest { 
@@ -50016,6 +50434,27 @@ declare namespace Models {
 		"after"?: string;
 	}
 	
+	export interface WorkitemCommonCreate { 
+		"name": string;
+		"priority"?: number;
+		"dateDue"?: string;
+		"dateExpires"?: string;
+		"durationSeconds"?: number;
+		"ttl"?: number;
+		"statusId"?: string;
+		"workbinId"?: string;
+		"autoStatusTransition"?: boolean;
+		"description"?: string;
+		"typeId": string;
+		"customFields"?: { [key: string]: object; };
+		"queueId"?: string;
+		"assigneeId"?: string;
+		"languageId"?: string;
+		"externalContactId"?: string;
+		"externalTag"?: string;
+		"skillIds"?: Array<string>;
+	}
+	
 	export interface WorkitemCreate { 
 		"name": string;
 		"priority"?: number;