purecloud-platform-client-v2 205.0.0 → 207.0.0

package/index.d.ts

@@ -21,6 +21,7 @@ declare class ApiClientClass {
 	logout(logoutRedirectUri: string): void;
 	setAccessToken(token: string): void;
 	setEnvironment(environment: string): void;
+	setGateway(gateway: GatewayConfiguration): void;
 	setPersistSettings(doPersist: boolean, prefix?: string): void;
 	setReturnExtendedResponses(returnExtended: boolean): void;
 	setStorageKey(storageKey: string): void;
@@ -50,6 +51,16 @@ declare class ProxyConfig {
 	protocol: string;
 }
 
+declare interface GatewayConfiguration {
+	host: string;
+	protocol?: string;
+	port?: number;
+	path_params_login?: string;
+	path_params_api?: string;
+	username?: string;
+	password?: string;
+}
+
 declare class Configuration {
 	instance: Configuration;
 	configPath: string;
@@ -62,7 +73,10 @@ declare class Configuration {
 	authUrl: string;
 	logger: Logger;
 	config: any;
+	gateway?: GatewayConfiguration;
 	setEnvironment(environment: string): void;
+	setGateway(gateway: GatewayConfiguration): void;
+	getConfUrl(pathType: string, regionUrl: string): string;
 }
 
 declare class Logger {
@@ -372,6 +386,7 @@ declare namespace AnalyticsApi {
 		"pageSize"?: number;
 		"id"?: Array<string>;
 		"state"?: string;
+		"deletedOnly"?: boolean;
 	}
 	export interface getAnalyticsReportingExportsOptions { 
 		"pageNumber"?: number;
@@ -389,6 +404,7 @@ declare namespace AnalyticsApi {
 		"pageSize"?: number;
 		"publicOnly"?: boolean;
 		"favoriteOnly"?: boolean;
+		"deletedOnly"?: boolean;
 		"name"?: string;
 	}
 	export interface getAnalyticsResolutionsAggregatesJobResultsOptions { 
@@ -1024,7 +1040,7 @@ declare class AuthorizationApi {
   	getAuthorizationRole(roleId: string, opts?: AuthorizationApi.getAuthorizationRoleOptions): Promise<Models.DomainOrganizationRole>; 
   	getAuthorizationRoleComparedefaultRightRoleId(leftRoleId: string, rightRoleId: string): Promise<Models.DomainOrgRoleDifference>; 
   	getAuthorizationRoleSubjectgrants(roleId: string, opts?: AuthorizationApi.getAuthorizationRoleSubjectgrantsOptions): Promise<Models.SubjectDivisionGrantsEntityListing>; 
-  	getAuthorizationRoleUsers(roleId: string, opts?: AuthorizationApi.getAuthorizationRoleUsersOptions): Promise<Models.UserEntityListing>; 
+  	getAuthorizationRoleUsers(roleId: string, opts?: AuthorizationApi.getAuthorizationRoleUsersOptions): Promise<Models.UserReferenceEntityListing>; 
   	getAuthorizationRoles(opts?: AuthorizationApi.getAuthorizationRolesOptions): Promise<Models.OrganizationRoleEntityListing>; 
   	getAuthorizationRolesSettings(): Promise<Models.RoleSettings>; 
   	getAuthorizationSettings(): Promise<Models.AuthorizationSettings>; 
@@ -1363,7 +1379,6 @@ declare namespace ContentManagementApi {
 		"expand"?: Array<string>;
 	}
 	export interface getContentmanagementSharedSharedIdOptions { 
-		"redirect"?: boolean;
 		"disposition"?: string;
 		"contentType"?: string;
 		"expand"?: string;
@@ -1631,7 +1646,7 @@ declare class ConversationsApi {
   	postConversationsMessageCommunicationMessagesMedia(conversationId: string, communicationId: string): Promise<Models.MessageMediaData>; 
   	postConversationsMessageCommunicationTyping(conversationId: string, communicationId: string, body: Models.MessageTypingEventRequest): Promise<void>; 
   	postConversationsMessageInboundOpenEvent(integrationId: string, body: Models.OpenInboundNormalizedEvent): Promise<Models.OpenEventNormalizedMessage>; 
-  	postConversationsMessageInboundOpenMessage(integrationId: string, body: Models.OpenInboundNormalizedMessage): Promise<Models.OpenMessageNormalizedMessage>; 
+  	postConversationsMessageInboundOpenMessage(integrationId: string, body: Models.OpenInboundNormalizedMessage, opts?: ConversationsApi.postConversationsMessageInboundOpenMessageOptions): Promise<Models.OpenMessageNormalizedMessage>; 
   	postConversationsMessageInboundOpenReceipt(integrationId: string, body: Models.OpenInboundNormalizedReceipt): Promise<Models.OpenReceiptNormalizedMessage>; 
   	postConversationsMessageMessagesBulk(conversationId: string, opts?: ConversationsApi.postConversationsMessageMessagesBulkOptions): Promise<Models.TextMessageListing>; 
   	postConversationsMessageParticipantCommunicationWrapup(conversationId: string, participantId: string, communicationId: string, opts?: ConversationsApi.postConversationsMessageParticipantCommunicationWrapupOptions): Promise<void>; 
@@ -1873,6 +1888,9 @@ declare namespace ConversationsApi {
 	export interface postConversationsMessageCommunicationMessagesOptions { 
 		"useNormalizedMessage"?: boolean;
 	}
+	export interface postConversationsMessageInboundOpenMessageOptions { 
+		"prefetchConversationId"?: boolean;
+	}
 	export interface postConversationsMessageMessagesBulkOptions { 
 		"useNormalizedMessage"?: boolean;
 		"body"?: Array<string>;
@@ -1952,6 +1970,7 @@ declare class ExternalContactsApi {
   	deleteExternalcontactsContactNote(contactId: string, noteId: string): Promise<object>; 
   	deleteExternalcontactsContactsSchema(schemaId: string): Promise<void>; 
   	deleteExternalcontactsExternalsource(externalSourceId: string): Promise<object>; 
+  	deleteExternalcontactsImportCsvSetting(settingsId: string): Promise<void>; 
   	deleteExternalcontactsOrganization(externalOrganizationId: string): Promise<object>; 
   	deleteExternalcontactsOrganizationNote(externalOrganizationId: string, noteId: string): Promise<object>; 
   	deleteExternalcontactsOrganizationTrustor(externalOrganizationId: string): Promise<void>; 
@@ -1969,6 +1988,10 @@ declare class ExternalContactsApi {
   	getExternalcontactsContactsSchemas(): Promise<Models.DataSchemaListing>; 
   	getExternalcontactsExternalsource(externalSourceId: string): Promise<Models.ExternalSource>; 
   	getExternalcontactsExternalsources(opts?: ExternalContactsApi.getExternalcontactsExternalsourcesOptions): Promise<Models.CursorExternalSourceListing>; 
+  	getExternalcontactsImportCsvSetting(settingsId: string): Promise<Models.CsvSettings>; 
+  	getExternalcontactsImportCsvSettings(opts?: ExternalContactsApi.getExternalcontactsImportCsvSettingsOptions): Promise<Models.Listing>; 
+  	getExternalcontactsImportCsvUploadDetails(uploadId: string): Promise<Models.CsvUploadDetailsResponse>; 
+  	getExternalcontactsImportCsvUploadPreview(uploadId: string): Promise<Models.CsvUploadPreviewResponse>; 
   	getExternalcontactsOrganization(externalOrganizationId: string, opts?: ExternalContactsApi.getExternalcontactsOrganizationOptions): Promise<Models.ExternalOrganization>; 
   	getExternalcontactsOrganizationContacts(externalOrganizationId: string, opts?: ExternalContactsApi.getExternalcontactsOrganizationContactsOptions): Promise<Models.ContactListing>; 
   	getExternalcontactsOrganizationNote(externalOrganizationId: string, noteId: string, opts?: ExternalContactsApi.getExternalcontactsOrganizationNoteOptions): Promise<Models.Note>; 
@@ -2009,6 +2032,9 @@ declare class ExternalContactsApi {
   	postExternalcontactsContactsSchemas(body: Models.DataSchema): Promise<Models.DataSchema>; 
   	postExternalcontactsExternalsources(body: Models.ExternalSource): Promise<Models.ExternalSource>; 
   	postExternalcontactsIdentifierlookup(identifier: Models.ContactIdentifier, opts?: ExternalContactsApi.postExternalcontactsIdentifierlookupOptions): Promise<Models.ExternalContact>; 
+  	postExternalcontactsImportCsvJobs(body: Models.CsvJobRequest): Promise<Models.CsvJobResponse>; 
+  	postExternalcontactsImportCsvSettings(body: Models.CsvSettings): Promise<Models.CsvSettings>; 
+  	postExternalcontactsImportCsvUploads(body: Models.CsvUploadRequest): Promise<Models.CsvUploadResponse>; 
   	postExternalcontactsMergeContacts(body: Models.MergeRequest): Promise<Models.ExternalContact>; 
   	postExternalcontactsOrganizationNotes(externalOrganizationId: string, body: Models.Note): Promise<Models.Note>; 
   	postExternalcontactsOrganizations(body: Models.ExternalOrganization): Promise<Models.ExternalOrganization>; 
@@ -2019,6 +2045,7 @@ declare class ExternalContactsApi {
   	putExternalcontactsContactsSchema(schemaId: string, body: Models.DataSchema): Promise<Models.DataSchema>; 
   	putExternalcontactsConversation(conversationId: string, body: Models.ConversationAssociation): Promise<void>; 
   	putExternalcontactsExternalsource(externalSourceId: string, body: Models.ExternalSource): Promise<Models.ExternalSource>; 
+  	putExternalcontactsImportCsvSetting(settingsId: string, body: Models.CsvSettings): Promise<Models.CsvSettings>; 
   	putExternalcontactsOrganization(externalOrganizationId: string, body: Models.ExternalOrganization): Promise<Models.ExternalOrganization>; 
   	putExternalcontactsOrganizationNote(externalOrganizationId: string, noteId: string, body: Models.Note): Promise<Models.Note>; 
   	putExternalcontactsOrganizationTrustorTrustorId(externalOrganizationId: string, trustorId: string): Promise<Models.ExternalOrganizationTrustorLink>; 
@@ -2060,6 +2087,11 @@ declare namespace ExternalContactsApi {
 		"name"?: string;
 		"active"?: boolean;
 	}
+	export interface getExternalcontactsImportCsvSettingsOptions { 
+		"after"?: string;
+		"pageSize"?: string;
+		"externalSettingsId"?: string;
+	}
 	export interface getExternalcontactsOrganizationOptions { 
 		"expand"?: Array<string>;
 		"includeTrustors"?: boolean;
@@ -2856,8 +2888,11 @@ declare class JourneyApi {
   	getJourneySessionOutcomescores(sessionId: string): Promise<Models.OutcomeScoresResult>; 
   	getJourneyView(viewId: string): Promise<Models.JourneyView>; 
   	getJourneyViewVersion(viewId: string, versionId: string): Promise<Models.JourneyView>; 
+  	getJourneyViewVersionChart(viewId: string, journeyViewVersion: string, chartId: string): Promise<Models.JourneyViewChart>; 
+  	getJourneyViewVersionChartVersion(viewId: string, journeyViewVersion: string, chartId: string, chartVersion: string): Promise<Models.JourneyViewChart>; 
   	getJourneyViewVersionJob(viewId: string, journeyVersionId: string, jobId: string): Promise<Models.JourneyViewJob>; 
   	getJourneyViewVersionJobResults(viewId: string, journeyViewVersion: string, jobId: string): Promise<Models.JourneyViewResult>; 
+  	getJourneyViewVersionJobResultsChart(viewId: string, journeyVersionId: string, jobId: string, chartId: string): Promise<Models.JourneyViewChartResult>; 
   	getJourneyViewVersionJobsLatest(viewId: string, journeyVersionId: string): Promise<Models.JourneyViewJob>; 
   	getJourneyViews(opts?: JourneyApi.getJourneyViewsOptions): Promise<Models.JourneyViewListing>; 
   	getJourneyViewsEventdefinition(eventDefinitionId: string): Promise<Models.JourneyEventDefinition>; 
@@ -2868,6 +2903,7 @@ declare class JourneyApi {
   	patchJourneyActiontemplate(actionTemplateId: string, opts?: JourneyApi.patchJourneyActiontemplateOptions): Promise<Models.ActionTemplate>; 
   	patchJourneyOutcome(outcomeId: string, opts?: JourneyApi.patchJourneyOutcomeOptions): Promise<Models.Outcome>; 
   	patchJourneySegment(segmentId: string, opts?: JourneyApi.patchJourneySegmentOptions): Promise<Models.JourneySegment>; 
+  	patchJourneyViewVersionJob(viewId: string, journeyVersionId: string, jobId: string, body: Models.JourneyViewJob): Promise<Models.JourneyViewJob>; 
   	postAnalyticsJourneysAggregatesJobs(body: Models.JourneyAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>; 
   	postAnalyticsJourneysAggregatesQuery(body: Models.JourneyAggregationQuery): Promise<Models.JourneyAggregateQueryResponse>; 
   	postJourneyActionmaps(opts?: JourneyApi.postJourneyActionmapsOptions): Promise<Models.ActionMap>; 
@@ -2884,7 +2920,8 @@ declare class JourneyApi {
   	postJourneyViewVersionJobs(viewId: string, journeyVersionId: string): Promise<Models.JourneyViewJob>; 
   	postJourneyViewVersions(viewId: string, body: Models.JourneyView): Promise<Models.JourneyView>; 
   	postJourneyViews(body: Models.JourneyView): Promise<Models.JourneyView>; 
-  	postJourneyViewsEncodingsValidate(opts?: JourneyApi.postJourneyViewsEncodingsValidateOptions): Promise<Models.EntityListing>;
+  	postJourneyViewsEncodingsValidate(opts?: JourneyApi.postJourneyViewsEncodingsValidateOptions): Promise<Models.EntityListing>; 
+  	putJourneyViewVersion(viewId: string, versionId: string, body: Models.JourneyView): Promise<Models.JourneyView>;
 }
 
 declare namespace JourneyApi { 
@@ -3035,8 +3072,8 @@ declare class KnowledgeApi {
   	getKnowledgeKnowledgebaseDocument(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentOptions): Promise<Models.KnowledgeDocumentResponse>; 
   	getKnowledgeKnowledgebaseDocumentFeedback(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentFeedbackOptions): Promise<Models.KnowledgeDocumentFeedbackResponseListing>; 
   	getKnowledgeKnowledgebaseDocumentFeedbackFeedbackId(knowledgeBaseId: string, documentId: string, feedbackId: string): Promise<Models.KnowledgeDocumentFeedbackResponse>; 
-  	getKnowledgeKnowledgebaseDocumentVariation(documentVariationId: string, documentId: string, knowledgeBaseId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVariationOptions): Promise<Models.DocumentVariation>; 
-  	getKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVariationsOptions): Promise<Models.DocumentVariationListing>; 
+  	getKnowledgeKnowledgebaseDocumentVariation(documentVariationId: string, documentId: string, knowledgeBaseId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVariationOptions): Promise<Models.DocumentVariationResponse>; 
+  	getKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVariationsOptions): Promise<Models.DocumentVariationResponseListing>; 
   	getKnowledgeKnowledgebaseDocumentVersion(knowledgeBaseId: string, documentId: string, versionId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVersionOptions): Promise<Models.KnowledgeDocumentVersion>; 
   	getKnowledgeKnowledgebaseDocumentVersionVariation(knowledgeBaseId: string, documentId: string, versionId: string, variationId: string): Promise<Models.KnowledgeDocumentVersionVariation>; 
   	getKnowledgeKnowledgebaseDocumentVersionVariations(knowledgeBaseId: string, documentId: string, versionId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVersionVariationsOptions): Promise<Models.KnowledgeDocumentVersionVariationListing>; 
@@ -3071,7 +3108,7 @@ declare class KnowledgeApi {
   	patchKnowledgeKnowledgebaseCategory(knowledgeBaseId: string, categoryId: string, body: Models.CategoryUpdateRequest): Promise<Models.CategoryResponse>; 
   	patchKnowledgeKnowledgebaseDocument(knowledgeBaseId: string, documentId: string, body: Models.KnowledgeDocumentReq): Promise<Models.KnowledgeDocumentResponse>; 
   	patchKnowledgeKnowledgebaseDocumentFeedbackFeedbackId(knowledgeBaseId: string, documentId: string, feedbackId: string, opts?: KnowledgeApi.patchKnowledgeKnowledgebaseDocumentFeedbackFeedbackIdOptions): Promise<Models.KnowledgeDocumentFeedbackResponse>; 
-  	patchKnowledgeKnowledgebaseDocumentVariation(documentVariationId: string, documentId: string, knowledgeBaseId: string, body: Models.DocumentVariation): Promise<Models.DocumentVariation>; 
+  	patchKnowledgeKnowledgebaseDocumentVariation(documentVariationId: string, documentId: string, knowledgeBaseId: string, body: Models.DocumentVariationRequest): Promise<Models.DocumentVariationResponse>; 
   	patchKnowledgeKnowledgebaseDocumentsSearchSearchId(knowledgeBaseId: string, searchId: string, opts?: KnowledgeApi.patchKnowledgeKnowledgebaseDocumentsSearchSearchIdOptions): Promise<void>; 
   	patchKnowledgeKnowledgebaseImportJob(knowledgeBaseId: string, importJobId: string, body: Models.ImportStatusRequest): Promise<Models.KnowledgeImportJobResponse>; 
   	patchKnowledgeKnowledgebaseLabel(knowledgeBaseId: string, labelId: string, body: Models.LabelUpdateRequest): Promise<Models.LabelResponse>; 
@@ -3094,10 +3131,10 @@ declare class KnowledgeApi {
   	postKnowledgeKnowledgebaseCategories(knowledgeBaseId: string, body: Models.CategoryCreateRequest): Promise<Models.CategoryResponse>; 
   	postKnowledgeKnowledgebaseDocumentCopies(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentCopiesOptions): Promise<void>; 
   	postKnowledgeKnowledgebaseDocumentFeedback(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentFeedbackOptions): Promise<Models.KnowledgeDocumentFeedbackResponse>; 
-  	postKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId: string, documentId: string, body: Models.DocumentVariation): Promise<Models.DocumentVariation>; 
+  	postKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId: string, documentId: string, body: Models.DocumentVariationRequest): Promise<Models.DocumentVariationResponse>; 
   	postKnowledgeKnowledgebaseDocumentVersions(knowledgeBaseId: string, documentId: string, body: Models.KnowledgeDocumentVersion): Promise<Models.KnowledgeDocumentVersion>; 
   	postKnowledgeKnowledgebaseDocumentViews(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentViewsOptions): Promise<void>; 
-  	postKnowledgeKnowledgebaseDocuments(knowledgeBaseId: string, body: Models.KnowledgeDocumentReq): Promise<Models.KnowledgeDocumentResponse>; 
+  	postKnowledgeKnowledgebaseDocuments(knowledgeBaseId: string, body: Models.KnowledgeDocumentCreateRequest): Promise<Models.KnowledgeDocumentResponse>; 
   	postKnowledgeKnowledgebaseDocumentsAnswers(knowledgeBaseId: string, body: Models.KnowledgeDocumentsAnswerFilter): Promise<Models.KnowledgeAnswerDocumentsResponse>; 
   	postKnowledgeKnowledgebaseDocumentsBulkRemove(knowledgeBaseId: string, body: Models.KnowledgeDocumentBulkRemoveRequest): Promise<Models.BulkResponse>; 
   	postKnowledgeKnowledgebaseDocumentsBulkUpdate(knowledgeBaseId: string, body: Models.KnowledgeDocumentBulkUpdateRequest): Promise<Models.BulkResponse>; 
@@ -3900,6 +3937,7 @@ declare class OrganizationAuthorizationApi {
   	getOrgauthorizationTrusteeUserRoles(trusteeOrgId: string, trusteeUserId: string): Promise<Models.UserAuthorization>; 
   	getOrgauthorizationTrusteeUsers(trusteeOrgId: string, opts?: OrganizationAuthorizationApi.getOrgauthorizationTrusteeUsersOptions): Promise<Models.TrustUserEntityListing>; 
   	getOrgauthorizationTrustees(opts?: OrganizationAuthorizationApi.getOrgauthorizationTrusteesOptions): Promise<Models.TrustEntityListing>; 
+  	getOrgauthorizationTrusteesCare(): Promise<Models.TrusteeReferenceList>; 
   	getOrgauthorizationTrusteesDefault(): Promise<Models.Trustee>; 
   	getOrgauthorizationTrustor(trustorOrgId: string): Promise<Models.Trustor>; 
   	getOrgauthorizationTrustorCloneduser(trustorOrgId: string, trusteeUserId: string): Promise<Models.ClonedUser>; 
@@ -3914,6 +3952,7 @@ declare class OrganizationAuthorizationApi {
   	postOrgauthorizationTrusteeUsers(trusteeOrgId: string, body: Models.TrustMemberCreate): Promise<Models.TrustUser>; 
   	postOrgauthorizationTrustees(body: Models.TrustCreate): Promise<Models.Trustee>; 
   	postOrgauthorizationTrusteesAudits(body: Models.TrusteeAuditQueryRequest, opts?: OrganizationAuthorizationApi.postOrgauthorizationTrusteesAuditsOptions): Promise<object>; 
+  	postOrgauthorizationTrusteesCare(opts?: OrganizationAuthorizationApi.postOrgauthorizationTrusteesCareOptions): Promise<Models.TrustEntityListing>; 
   	postOrgauthorizationTrusteesDefault(opts?: OrganizationAuthorizationApi.postOrgauthorizationTrusteesDefaultOptions): Promise<Models.Trustee>; 
   	postOrgauthorizationTrustorAudits(body: Models.TrustorAuditQueryRequest, opts?: OrganizationAuthorizationApi.postOrgauthorizationTrustorAuditsOptions): Promise<object>; 
   	putOrgauthorizationTrustee(trusteeOrgId: string, body: Models.TrustUpdate): Promise<Models.Trustee>; 
@@ -3957,6 +3996,12 @@ declare namespace OrganizationAuthorizationApi {
 		"sortBy"?: string;
 		"sortOrder"?: string;
 	}
+	export interface postOrgauthorizationTrusteesCareOptions { 
+		"assignDefaultRole"?: boolean;
+		"autoExpire"?: boolean;
+		"assignFullAccess"?: boolean;
+		"allowTrustedUserAccess"?: boolean;
+	}
 	export interface postOrgauthorizationTrusteesDefaultOptions { 
 		"assignDefaultRole"?: boolean;
 		"autoExpire"?: boolean;
@@ -4080,6 +4125,8 @@ declare class OutboundApi {
   	postOutboundCallanalysisresponsesets(body: Models.ResponseSet): Promise<Models.ResponseSet>; 
   	postOutboundCampaignAgentownedmappingpreview(campaignId: string): Promise<object>; 
   	postOutboundCampaignCallbackSchedule(campaignId: string, body: Models.ContactCallbackRequest): Promise<Models.ContactCallbackRequest>; 
+  	postOutboundCampaignStart(campaignId: string): Promise<void>; 
+  	postOutboundCampaignStop(campaignId: string): Promise<void>; 
   	postOutboundCampaignrules(body: Models.CampaignRule): Promise<Models.CampaignRule>; 
   	postOutboundCampaigns(body: Models.Campaign): Promise<Models.Campaign>; 
   	postOutboundCampaignsProgress(body: Array<string>): Promise<Array<Models.CampaignProgress>>; 
@@ -4106,6 +4153,8 @@ declare class OutboundApi {
   	postOutboundFilespecificationtemplates(body: Models.FileSpecificationTemplate): Promise<Models.FileSpecificationTemplate>; 
   	postOutboundImporttemplates(body: Models.ImportTemplate): Promise<Models.ImportTemplate>; 
   	postOutboundImporttemplatesBulkAdd(body: Array<Models.ImportTemplate>): Promise<Models.ImportTemplateEntityListing>; 
+  	postOutboundMessagingcampaignStart(messagingCampaignId: string): Promise<void>; 
+  	postOutboundMessagingcampaignStop(messagingCampaignId: string): Promise<void>; 
   	postOutboundMessagingcampaigns(body: Models.MessagingCampaign): Promise<Models.MessagingCampaign>; 
   	postOutboundMessagingcampaignsProgress(body: Array<string>): Promise<Array<Models.CampaignProgress>>; 
   	postOutboundRulesets(body: Models.RuleSet): Promise<Models.RuleSet>; 
@@ -5834,6 +5883,8 @@ declare class TaskManagementApi {
   	deleteTaskmanagementWorkitem(workitemId: string): Promise<void>; 
   	deleteTaskmanagementWorkitemsSchema(schemaId: string): Promise<void>; 
   	deleteTaskmanagementWorktype(worktypeId: string): Promise<void>; 
+  	deleteTaskmanagementWorktypeFlowsOnattributechangeRule(worktypeId: string, ruleId: string): Promise<void>; 
+  	deleteTaskmanagementWorktypeFlowsOncreateRule(worktypeId: string, ruleId: string): Promise<void>; 
   	deleteTaskmanagementWorktypeStatus(worktypeId: string, statusId: string): Promise<void>; 
   	getTaskmanagementWorkbin(workbinId: string): Promise<Models.Workbin>; 
   	getTaskmanagementWorkbinHistory(workbinId: string, opts?: TaskManagementApi.getTaskmanagementWorkbinHistoryOptions): Promise<Models.WorkbinChangeListing>; 
@@ -5852,6 +5903,10 @@ declare class TaskManagementApi {
   	getTaskmanagementWorkitemsSchemaVersions(schemaId: string): Promise<Models.DataSchema>; 
   	getTaskmanagementWorkitemsSchemas(): Promise<Models.DataSchemaListing>; 
   	getTaskmanagementWorktype(worktypeId: string, opts?: TaskManagementApi.getTaskmanagementWorktypeOptions): Promise<Models.Worktype>; 
+  	getTaskmanagementWorktypeFlowsOnattributechangeRule(worktypeId: string, ruleId: string): Promise<Models.WorkitemOnAttributeChangeRule>; 
+  	getTaskmanagementWorktypeFlowsOnattributechangeRules(worktypeId: string, opts?: TaskManagementApi.getTaskmanagementWorktypeFlowsOnattributechangeRulesOptions): Promise<Models.WorkitemOnAttributeChangeRuleListing>; 
+  	getTaskmanagementWorktypeFlowsOncreateRule(worktypeId: string, ruleId: string): Promise<Models.WorkitemOnCreateRule>; 
+  	getTaskmanagementWorktypeFlowsOncreateRules(worktypeId: string, opts?: TaskManagementApi.getTaskmanagementWorktypeFlowsOncreateRulesOptions): Promise<Models.WorkitemOnCreateRuleListing>; 
   	getTaskmanagementWorktypeHistory(worktypeId: string, opts?: TaskManagementApi.getTaskmanagementWorktypeHistoryOptions): Promise<Models.WorktypeChangeListing>; 
   	getTaskmanagementWorktypeStatus(worktypeId: string, statusId: string): Promise<Models.WorkitemStatus>; 
   	getTaskmanagementWorktypeStatuses(worktypeId: string): Promise<Models.WorkitemStatusListing>; 
@@ -5863,6 +5918,8 @@ declare class TaskManagementApi {
   	patchTaskmanagementWorkitemUserWrapups(workitemId: string, userId: string, body: Models.WorkitemWrapupUpdate): Promise<Models.WorkitemWrapup>; 
   	patchTaskmanagementWorkitemUsersMeWrapups(workitemId: string, body: Models.WorkitemWrapupUpdate): Promise<Models.WorkitemWrapup>; 
   	patchTaskmanagementWorktype(worktypeId: string, body: Models.WorktypeUpdate): Promise<Models.Worktype>; 
+  	patchTaskmanagementWorktypeFlowsOnattributechangeRule(worktypeId: string, ruleId: string, body: Models.WorkitemOnAttributeChangeRuleUpdate): Promise<Models.WorkitemOnAttributeChangeRule>; 
+  	patchTaskmanagementWorktypeFlowsOncreateRule(worktypeId: string, ruleId: string, body: Models.WorkitemOnCreateRuleUpdate): Promise<Models.WorkitemOnCreateRule>; 
   	patchTaskmanagementWorktypeStatus(worktypeId: string, statusId: string, body: Models.WorkitemStatusUpdate): Promise<Models.WorkitemStatus>; 
   	postTaskmanagementWorkbins(body: Models.WorkbinCreate): Promise<Models.Workbin>; 
   	postTaskmanagementWorkbinsQuery(body: Models.WorkbinQueryRequest): Promise<Models.WorkbinQueryEntityListing>; 
@@ -5873,6 +5930,8 @@ declare class TaskManagementApi {
   	postTaskmanagementWorkitemsQuery(body: Models.WorkitemQueryPostRequest): Promise<Models.WorkitemPostQueryEntityListing>; 
   	postTaskmanagementWorkitemsQueryJobs(body: Models.WorkitemQueryJobCreate): Promise<Models.WorkitemQueryJobResponse>; 
   	postTaskmanagementWorkitemsSchemas(body: Models.DataSchema): Promise<Models.DataSchema>; 
+  	postTaskmanagementWorktypeFlowsOnattributechangeRules(worktypeId: string, body: Models.WorkitemOnAttributeChangeRuleCreate): Promise<Models.WorkitemOnAttributeChangeRule>; 
+  	postTaskmanagementWorktypeFlowsOncreateRules(worktypeId: string, body: Models.WorkitemOnCreateRuleCreate): Promise<Models.WorkitemOnCreateRule>; 
   	postTaskmanagementWorktypeStatuses(worktypeId: string, body: Models.WorkitemStatusCreate): Promise<Models.WorkitemStatus>; 
   	postTaskmanagementWorktypes(body: Models.WorktypeCreate): Promise<Models.Worktype>; 
   	postTaskmanagementWorktypesQuery(body: Models.WorktypeQueryRequest): Promise<Models.WorktypeQueryEntityListing>; 
@@ -5918,6 +5977,14 @@ declare namespace TaskManagementApi {
 	export interface getTaskmanagementWorktypeOptions { 
 		"expands"?: Array<string>;
 	}
+	export interface getTaskmanagementWorktypeFlowsOnattributechangeRulesOptions { 
+		"after"?: string;
+		"pageSize"?: number;
+	}
+	export interface getTaskmanagementWorktypeFlowsOncreateRulesOptions { 
+		"after"?: string;
+		"pageSize"?: number;
+	}
 	export interface getTaskmanagementWorktypeHistoryOptions { 
 		"after"?: string;
 		"pageSize"?: number;
@@ -5937,7 +6004,7 @@ declare namespace TaskManagementApi {
 declare class TeamsApi {  
   	deleteTeam(teamId: string): Promise<void>; 
   	deleteTeamMembers(teamId: string, id: string): Promise<void>; 
-  	getTeam(teamId: string): Promise<Models.Team>; 
+  	getTeam(teamId: string, opts?: TeamsApi.getTeamOptions): Promise<Models.Team>; 
   	getTeamMembers(teamId: string, opts?: TeamsApi.getTeamMembersOptions): Promise<Models.TeamMemberEntityListing>; 
   	getTeams(opts?: TeamsApi.getTeamsOptions): Promise<Models.TeamEntityListing>; 
   	patchTeam(teamId: string, body: Models.Team): Promise<Models.Team>; 
@@ -5948,6 +6015,9 @@ declare class TeamsApi {
 }
 
 declare namespace TeamsApi { 
+	export interface getTeamOptions { 
+		"expand"?: string;
+	}
 	export interface getTeamMembersOptions { 
 		"pageSize"?: number;
 		"before"?: string;
@@ -6467,6 +6537,7 @@ declare class UsersApi {
   	getUserTrustors(userId: string, opts?: UsersApi.getUserTrustorsOptions): Promise<Models.TrustorEntityListing>; 
   	getUserVerifiers(userId: string): Promise<Models.VerifierEntityListing>; 
   	getUsers(opts?: UsersApi.getUsersOptions): Promise<Models.UserEntityListing>; 
+  	getUsersChatsMe(opts?: UsersApi.getUsersChatsMeOptions): Promise<Models.ChatItemCursorListing>; 
   	getUsersDevelopmentActivities(opts?: UsersApi.getUsersDevelopmentActivitiesOptions): Promise<Models.DevelopmentActivityListing>; 
   	getUsersDevelopmentActivitiesMe(opts?: UsersApi.getUsersDevelopmentActivitiesMeOptions): Promise<Models.DevelopmentActivityListing>; 
   	getUsersDevelopmentActivity(activityId: string, type: string): Promise<Models.DevelopmentActivity>; 
@@ -6612,6 +6683,11 @@ declare namespace UsersApi {
 		"integrationPresenceSource"?: string;
 		"state"?: string;
 	}
+	export interface getUsersChatsMeOptions { 
+		"excludeClosed"?: boolean;
+		"includePresence"?: boolean;
+		"after"?: string;
+	}
 	export interface getUsersDevelopmentActivitiesOptions { 
 		"userId"?: Array<string>;
 		"moduleId"?: string;
@@ -6698,6 +6774,8 @@ declare class VoicemailApi {
   	getVoicemailPolicy(): Promise<Models.VoicemailOrganizationPolicy>; 
   	getVoicemailQueueMessages(queueId: string, opts?: VoicemailApi.getVoicemailQueueMessagesOptions): Promise<Models.VoicemailMessageEntityListing>; 
   	getVoicemailSearch(q64: string, opts?: VoicemailApi.getVoicemailSearchOptions): Promise<Models.VoicemailsSearchResponse>; 
+  	getVoicemailUserMailbox(userId: string): Promise<Models.VoicemailMailboxInfo>; 
+  	getVoicemailUserMessages(userId: string, opts?: VoicemailApi.getVoicemailUserMessagesOptions): Promise<Models.VoicemailMessageEntityListing>; 
   	getVoicemailUserpolicy(userId: string): Promise<Models.VoicemailUserPolicy>; 
   	patchVoicemailGroupPolicy(groupId: string, body: Models.VoicemailGroupPolicy): Promise<Models.VoicemailGroupPolicy>; 
   	patchVoicemailMePolicy(body: Models.VoicemailUserPolicy): Promise<Models.VoicemailUserPolicy>; 
@@ -6736,6 +6814,10 @@ declare namespace VoicemailApi {
 	export interface getVoicemailSearchOptions { 
 		"expand"?: Array<string>;
 	}
+	export interface getVoicemailUserMessagesOptions { 
+		"pageSize"?: number;
+		"pageNumber"?: number;
+	}
 	export interface postVoicemailMessagesOptions { 
 		"body"?: Models.CopyVoicemailMessage;
 	}
@@ -6983,6 +7065,7 @@ declare class WorkforceManagementApi {
   	patchWorkforcemanagementBusinessunitWorkplanbidGroupPreferences(businessUnitId: string, bidId: string, bidGroupId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitWorkplanbidGroupPreferencesOptions): Promise<Models.AdminAgentWorkPlanPreferenceResponse>; 
   	patchWorkforcemanagementManagementunit(managementUnitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitOptions): Promise<Models.ManagementUnit>; 
   	patchWorkforcemanagementManagementunitAgents(managementUnitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitAgentsOptions): Promise<void>; 
+  	patchWorkforcemanagementManagementunitAgentsWorkplansBulk(managementUnitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitAgentsWorkplansBulkOptions): Promise<Models.UpdateMuAgentWorkPlansBatchResponse>; 
   	patchWorkforcemanagementManagementunitTimeofflimit(managementUnitId: string, timeOffLimitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitTimeofflimitOptions): Promise<Models.TimeOffLimit>; 
   	patchWorkforcemanagementManagementunitTimeoffplan(managementUnitId: string, timeOffPlanId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitTimeoffplanOptions): Promise<Models.TimeOffPlan>; 
   	patchWorkforcemanagementManagementunitTimeoffrequestUserIntegrationstatus(managementUnitId: string, timeOffRequestId: string, userId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitTimeoffrequestUserIntegrationstatusOptions): Promise<Models.UserTimeOffIntegrationStatusResponse>; 
@@ -7044,6 +7127,7 @@ declare class WorkforceManagementApi {
   	postWorkforcemanagementHistoricaldataDeletejob(): Promise<Models.HistoricalImportDeleteJobResponse>; 
   	postWorkforcemanagementHistoricaldataValidate(opts?: WorkforceManagementApi.postWorkforcemanagementHistoricaldataValidateOptions): Promise<void>; 
   	postWorkforcemanagementIntegrationsHriTimeofftypesJobs(hrisIntegrationId: string): Promise<Models.HrisTimeOffTypesResponse>; 
+  	postWorkforcemanagementManagementunitAgentsWorkplansQuery(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitAgentsWorkplansQueryOptions): Promise<Models.AgentsWorkPlansResponse>; 
   	postWorkforcemanagementManagementunitAgentschedulesSearch(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitAgentschedulesSearchOptions): Promise<Models.BuAsyncAgentSchedulesSearchResponse>; 
   	postWorkforcemanagementManagementunitHistoricaladherencequery(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitHistoricaladherencequeryOptions): Promise<Models.WfmHistoricalAdherenceResponse>; 
   	postWorkforcemanagementManagementunitMove(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitMoveOptions): Promise<Models.MoveManagementUnitResponse>; 
@@ -7234,6 +7318,9 @@ declare namespace WorkforceManagementApi {
 	export interface patchWorkforcemanagementManagementunitAgentsOptions { 
 		"body"?: Models.UpdateMuAgentsRequest;
 	}
+	export interface patchWorkforcemanagementManagementunitAgentsWorkplansBulkOptions { 
+		"body"?: Models.UpdateMuAgentWorkPlansBatchRequest;
+	}
 	export interface patchWorkforcemanagementManagementunitTimeofflimitOptions { 
 		"body"?: Models.UpdateTimeOffLimitRequest;
 	}
@@ -7359,6 +7446,10 @@ declare namespace WorkforceManagementApi {
 	export interface postWorkforcemanagementHistoricaldataValidateOptions { 
 		"body"?: Models.ValidationServiceRequest;
 	}
+	export interface postWorkforcemanagementManagementunitAgentsWorkplansQueryOptions { 
+		"forceDownloadService"?: boolean;
+		"body"?: Models.GetAgentsWorkPlansRequest;
+	}
 	export interface postWorkforcemanagementManagementunitAgentschedulesSearchOptions { 
 		"forceAsync"?: boolean;
 		"forceDownloadService"?: boolean;
@@ -7485,8 +7576,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -7686,8 +7777,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -7715,8 +7806,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -7810,8 +7901,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -7867,8 +7958,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -7893,8 +7984,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -8406,8 +8497,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -8693,6 +8784,11 @@ declare namespace Models {
 		"activities": Array<Models.AgentWorkPlanActivity>;
 	}
 	
+	export interface AgentWorkPlans { 
+		"user": Models.UserReference;
+		"workPlanLookupKeysPerWeek": Array<number>;
+	}
+	
 	export interface AgentlessEmailSendRequestDto { 
 		"senderType": string;
 		"conversationId"?: string;
@@ -8724,6 +8820,11 @@ declare namespace Models {
 		"entities"?: Array<Models.AgentIntegrationsResponse>;
 	}
 	
+	export interface AgentsWorkPlansResponse { 
+		"downloadUrl"?: string;
+		"result"?: Models.MuAgentsWorkPlansResult;
+	}
+	
 	export interface AggregateMetricData { 
 		"metric"?: string;
 		"qualifier"?: string;
@@ -8779,8 +8880,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -9717,6 +9818,11 @@ declare namespace Models {
 		"locationUrl"?: string;
 	}
 	
+	export interface ArticlesFilter { 
+		"labels"?: Models.LabelsFilter;
+		"categories"?: Models.CategoriesFilter;
+	}
+	
 	export interface AssessmentForm { 
 		"id"?: string;
 		"dateModified"?: string;
@@ -9849,8 +9955,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -10017,8 +10123,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -10090,8 +10196,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -10290,8 +10396,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -10664,8 +10770,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -10683,8 +10789,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -11744,6 +11850,9 @@ declare namespace Models {
 		"metadata": Models.WfmVersionedEntityMetadata;
 	}
 	
+	export interface Button { 
+	}
+	
 	export interface ButtonComponent { 
 		"title"?: string;
 		"actions"?: Models.ContentActions;
@@ -11772,8 +11881,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -11835,8 +11944,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -11938,8 +12047,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -12000,8 +12109,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -12149,8 +12258,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -12241,8 +12350,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -12313,9 +12422,15 @@ declare namespace Models {
 		"autoAnswerAlertToneSeconds"?: number;
 		"manualAnswerAlertToneSeconds"?: number;
 		"subTypeSettings"?: { [key: string]: Models.BaseMediaSettings; };
+		"mode"?: string;
 		"enableAutoDialAndEnd"?: boolean;
 		"autoDialDelaySeconds"?: number;
 		"autoEndDelaySeconds"?: number;
+		"pacingModifier"?: number;
+		"liveVoiceReactionType"?: string;
+		"liveVoiceFlow"?: Models.DomainEntityRef;
+		"answeringMachineReactionType"?: string;
+		"answeringMachineFlow"?: Models.DomainEntityRef;
 	}
 	
 	export interface Callheader { 
@@ -12366,6 +12481,7 @@ declare namespace Models {
 		"contactListFilters"?: Array<Models.DomainEntityRef>;
 		"division"?: Models.DomainEntityRef;
 		"dynamicContactQueueingSettings"?: Models.DynamicContactQueueingSettings;
+		"skillColumns"?: Array<string>;
 		"maxCallsPerAgent"?: number;
 		"callbackAutoAnswer"?: boolean;
 		"dynamicLineBalancingSettings"?: Models.DynamicLineBalancingSettings;
@@ -12401,8 +12517,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -12414,8 +12530,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -12511,6 +12627,9 @@ declare namespace Models {
 		"campaignRuleActions": Array<Models.CampaignRuleAction>;
 		"matchAnyConditions"?: boolean;
 		"enabled"?: boolean;
+		"campaignRuleProcessing"?: string;
+		"conditionGroups"?: Array<Models.CampaignRuleConditionGroup>;
+		"executionSettings"?: Models.CampaignRuleExecutionSettings;
 		"selfUri"?: string;
 	}
 	
@@ -12548,8 +12667,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -12557,6 +12676,8 @@ declare namespace Models {
 	}
 	
 	export interface CampaignRuleExecutionSettings { 
+		"frequency": string;
+		"timeZoneId"?: string;
 	}
 	
 	export interface CampaignRuleParameters { 
@@ -12569,6 +12690,22 @@ declare namespace Models {
 		"relativeWeight"?: number;
 		"maxCallsPerAgent"?: number;
 		"queue"?: Models.DomainEntityRef;
+		"messagesPerMinute"?: number;
+		"smsContentTemplate"?: Models.DomainEntityRef;
+		"emailContentTemplate"?: Models.DomainEntityRef;
+	}
+	
+	export interface CampaignRuleWarning { 
+		"code": string;
+		"message": string;
+		"params"?: Models.CampaignRuleWarningParameters;
+	}
+	
+	export interface CampaignRuleWarningParameters { 
+		"actionId"?: string;
+		"conditionId"?: string;
+		"actionType"?: string;
+		"conditionType"?: string;
 	}
 	
 	export interface CampaignSchedule { 
@@ -12602,8 +12739,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -12624,7 +12761,10 @@ declare namespace Models {
 		"scheduledCalls"?: number;
 		"timeZoneRescheduledCalls"?: number;
 		"filteredOutContactsCount"?: number;
+		"rightPartyContactsCount"?: number;
+		"validAttempts"?: number;
 		"linesUtilization"?: Models.CampaignLinesUtilization;
+		"businessCategoryMetrics"?: Models.CampaignBusinessCategoryMetrics;
 	}
 	
 	export interface CampaignTimeSlot { 
@@ -12659,14 +12799,18 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
+	export interface CategoriesFilter { 
+		"entities": Array<Models.CategoryEntity>;
+	}
+	
 	export interface Category { 
 		"name"?: string;
 	}
@@ -12680,6 +12824,11 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface CategoryEntity { 
+		"id": string;
+		"selfUri"?: string;
+	}
+	
 	export interface CategoryEntityListing { 
 		"entities"?: Array<Models.Category>;
 		"pageSize"?: number;
@@ -12763,8 +12912,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -12840,14 +12989,40 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
+	export interface ChatFavorite { 
+		"id": string;
+		"externalId": string;
+	}
+	
+	export interface ChatItem { 
+		"id"?: string;
+		"name"?: string;
+		"open": boolean;
+		"favorite"?: Models.ChatFavorite;
+		"images"?: Array<Models.Image>;
+		"dateLastMessage"?: string;
+		"dateClosed"?: string;
+		"user"?: Models.ChatUserRef;
+		"room"?: Models.Room;
+		"chatType": string;
+		"selfUri"?: string;
+	}
+	
+	export interface ChatItemCursorListing { 
+		"entities"?: Array<Models.ChatItem>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	
 	export interface ChatMediaParticipant { 
 		"id"?: string;
 		"name"?: string;
@@ -12946,7 +13121,16 @@ declare namespace Models {
 		"name"?: string;
 		"displayName"?: string;
 		"username"?: string;
-		"images"?: Array<Models.UserImage>;
+		"images"?: Array<Models.Image>;
+	}
+	
+	export interface ChatPresence { 
+		"source"?: string;
+		"organizationPresence"?: Models.OrganizationPresence;
+		"systemPresence"?: string;
+		"message"?: string;
+		"dateModified"?: string;
+		"outOfOffice"?: Models.OutOfOffice;
 	}
 	
 	export interface ChatReaction { 
@@ -12966,6 +13150,16 @@ declare namespace Models {
 		"messageRetentionPeriodDays"?: number;
 	}
 	
+	export interface ChatUserRef { 
+		"id"?: string;
+		"name"?: string;
+		"selfUri"?: string;
+		"jid"?: string;
+		"inactive"?: boolean;
+		"integrations"?: Array<Models.Contact>;
+		"presence"?: Models.ChatPresence;
+	}
+	
 	export interface ChatUserSettings { 
 		"mobile": Models.MobileSettings;
 	}
@@ -12997,8 +13191,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -13045,8 +13239,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -13096,8 +13290,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -13142,8 +13336,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -13188,8 +13382,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -13348,8 +13542,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -13406,8 +13600,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -13419,8 +13613,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -13468,8 +13662,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -13704,8 +13898,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -13717,8 +13911,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -13876,8 +14070,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -13889,8 +14083,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -13925,8 +14119,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -13978,8 +14172,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -14014,8 +14208,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"contactsCount"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -14130,6 +14324,18 @@ declare namespace Models {
 		"cards": Array<Models.ContentCard>;
 	}
 	
+	export interface ContentFileRequest { 
+		"uploadKey"?: string;
+		"name"?: string;
+	}
+	
+	export interface ContentFileResponse { 
+		"name": string;
+		"type": string;
+		"checksum": string;
+		"size": number;
+	}
+	
 	export interface ContentFilterItem { 
 		"name"?: string;
 		"type"?: string;
@@ -14614,6 +14820,7 @@ declare namespace Models {
 		"contextId"?: string;
 		"details"?: Array<Models.ConversationCallEventTopicDetail>;
 		"errors"?: Array<Models.ConversationCallEventTopicErrorBody>;
+		"limit"?: Models.ConversationCallEventTopicLimit;
 	}
 	
 	export interface ConversationCallEventTopicFaxStatus { 
@@ -14653,6 +14860,13 @@ declare namespace Models {
 		"type"?: string;
 	}
 	
+	export interface ConversationCallEventTopicLimit { 
+		"key"?: string;
+		"namespace"?: string;
+		"value"?: number;
+		"documented"?: boolean;
+	}
+	
 	export interface ConversationCallEventTopicQueueMediaSettings { 
 		"alertingTimeoutSeconds"?: number;
 		"autoAnswerAlertToneSeconds"?: number;
@@ -14772,6 +14986,7 @@ declare namespace Models {
 		"contextId"?: string;
 		"details"?: Array<Models.ConversationCallbackEventTopicDetail>;
 		"errors"?: Array<Models.ConversationCallbackEventTopicErrorBody>;
+		"limit"?: Models.ConversationCallbackEventTopicLimit;
 	}
 	
 	export interface ConversationCallbackEventTopicJourneyAction { 
@@ -14800,6 +15015,13 @@ declare namespace Models {
 		"type"?: string;
 	}
 	
+	export interface ConversationCallbackEventTopicLimit { 
+		"key"?: string;
+		"namespace"?: string;
+		"value"?: number;
+		"documented"?: boolean;
+	}
+	
 	export interface ConversationCallbackEventTopicPhoneNumberColumn { 
 		"columnName"?: string;
 		"type"?: string;
@@ -14840,8 +15062,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -14969,6 +15191,7 @@ declare namespace Models {
 		"contextId"?: string;
 		"details"?: Array<Models.ConversationChatEventTopicDetail>;
 		"errors"?: Array<Models.ConversationChatEventTopicErrorBody>;
+		"limit"?: Models.ConversationChatEventTopicLimit;
 	}
 	
 	export interface ConversationChatEventTopicJourneyAction { 
@@ -14997,6 +15220,13 @@ declare namespace Models {
 		"type"?: string;
 	}
 	
+	export interface ConversationChatEventTopicLimit { 
+		"key"?: string;
+		"namespace"?: string;
+		"value"?: number;
+		"documented"?: boolean;
+	}
+	
 	export interface ConversationChatEventTopicQueueMediaSettings { 
 		"alertingTimeoutSeconds"?: number;
 		"autoAnswerAlertToneSeconds"?: number;
@@ -15108,6 +15338,7 @@ declare namespace Models {
 		"contextId"?: string;
 		"details"?: Array<Models.ConversationCobrowseEventTopicDetail>;
 		"errors"?: Array<Models.ConversationCobrowseEventTopicErrorBody>;
+		"limit"?: Models.ConversationCobrowseEventTopicLimit;
 	}
 	
 	export interface ConversationCobrowseEventTopicJourneyAction { 
@@ -15136,6 +15367,13 @@ declare namespace Models {
 		"type"?: string;
 	}
 	
+	export interface ConversationCobrowseEventTopicLimit { 
+		"key"?: string;
+		"namespace"?: string;
+		"value"?: number;
+		"documented"?: boolean;
+	}
+	
 	export interface ConversationCobrowseEventTopicQueueMediaSettings { 
 		"alertingTimeoutSeconds"?: number;
 		"autoAnswerAlertToneSeconds"?: number;
@@ -15277,7 +15515,7 @@ declare namespace Models {
 	
 	export interface ConversationDivisionMembership { 
 		"division"?: Models.DomainEntityRef;
-		"entities"?: Array<Models.DomainEntityRef>;
+		"entities"?: Array<Models.DivisionEntityRef>;
 	}
 	
 	export interface ConversationEditedSummary { 
@@ -15376,6 +15614,7 @@ declare namespace Models {
 		"contextId"?: string;
 		"details"?: Array<Models.ConversationEmailEventTopicDetail>;
 		"errors"?: Array<Models.ConversationEmailEventTopicErrorBody>;
+		"limit"?: Models.ConversationEmailEventTopicLimit;
 	}
 	
 	export interface ConversationEmailEventTopicJourneyAction { 
@@ -15404,6 +15643,13 @@ declare namespace Models {
 		"type"?: string;
 	}
 	
+	export interface ConversationEmailEventTopicLimit { 
+		"key"?: string;
+		"namespace"?: string;
+		"value"?: number;
+		"documented"?: boolean;
+	}
+	
 	export interface ConversationEmailEventTopicQueueMediaSettings { 
 		"alertingTimeoutSeconds"?: number;
 		"autoAnswerAlertToneSeconds"?: number;
@@ -15461,8 +15707,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -15700,6 +15946,27 @@ declare namespace Models {
 		"userId"?: string;
 	}
 	
+	export interface ConversationEventTopicInternalMessage { 
+		"id"?: string;
+		"state"?: string;
+		"initialState"?: string;
+		"provider"?: string;
+		"peerId"?: string;
+		"disconnectType"?: string;
+		"connectedTime"?: string;
+		"disconnectedTime"?: string;
+		"targetUserId"?: string;
+		"sourceUserId"?: string;
+		"toAddress"?: Models.ConversationEventTopicAddress;
+		"fromAddress"?: Models.ConversationEventTopicAddress;
+		"messages"?: Array<Models.ConversationEventTopicInternalMessageDetails>;
+	}
+	
+	export interface ConversationEventTopicInternalMessageDetails { 
+		"messageId"?: string;
+		"messageTime"?: string;
+	}
+	
 	export interface ConversationEventTopicJourneyAction { 
 		"id"?: string;
 		"actionMap"?: Models.ConversationEventTopicJourneyActionMap;
@@ -15765,6 +16032,7 @@ declare namespace Models {
 		"errorInfo"?: Models.ConversationEventTopicErrorDetails;
 		"stickers"?: Array<Models.ConversationEventTopicMessageSticker>;
 		"messageMetadata"?: Models.ConversationEventTopicMessageMetadata;
+		"socialVisibility"?: string;
 	}
 	
 	export interface ConversationEventTopicMessageMedia { 
@@ -15840,6 +16108,7 @@ declare namespace Models {
 		"cobrowsesessions"?: Array<Models.ConversationEventTopicCobrowse>;
 		"emails"?: Array<Models.ConversationEventTopicEmail>;
 		"messages"?: Array<Models.ConversationEventTopicMessage>;
+		"internalMessages"?: Array<Models.ConversationEventTopicInternalMessage>;
 		"screenshares"?: Array<Models.ConversationEventTopicScreenshare>;
 		"socialExpressions"?: Array<Models.ConversationEventTopicSocialExpression>;
 		"videos"?: Array<Models.ConversationEventTopicVideo>;
@@ -16019,6 +16288,7 @@ declare namespace Models {
 		"contextId"?: string;
 		"details"?: Array<Models.ConversationMessageEventTopicDetail>;
 		"errors"?: Array<Models.ConversationMessageEventTopicErrorBody>;
+		"limit"?: Models.ConversationMessageEventTopicLimit;
 	}
 	
 	export interface ConversationMessageEventTopicErrorDetails { 
@@ -16057,6 +16327,13 @@ declare namespace Models {
 		"type"?: string;
 	}
 	
+	export interface ConversationMessageEventTopicLimit { 
+		"key"?: string;
+		"namespace"?: string;
+		"value"?: number;
+		"documented"?: boolean;
+	}
+	
 	export interface ConversationMessageEventTopicMessageConversation { 
 		"id"?: string;
 		"name"?: string;
@@ -16075,6 +16352,7 @@ declare namespace Models {
 		"stickers"?: Array<Models.ConversationMessageEventTopicMessageSticker>;
 		"errorInfo"?: Models.ConversationMessageEventTopicErrorDetails;
 		"messageMetadata"?: Models.ConversationMessageEventTopicMessageMetadata;
+		"socialVisibility"?: string;
 	}
 	
 	export interface ConversationMessageEventTopicMessageMedia { 
@@ -16214,6 +16492,7 @@ declare namespace Models {
 		"firstName"?: string;
 		"lastName"?: string;
 		"email"?: string;
+		"externalContactId"?: string;
 		"additionalIds"?: Array<Models.ConversationRecipientAdditionalIdentifier>;
 	}
 	
@@ -16225,6 +16504,7 @@ declare namespace Models {
 		"firstName"?: string;
 		"lastName"?: string;
 		"email"?: string;
+		"externalContactId"?: string;
 		"additionalIds"?: Array<Models.ConversationRecipientAdditionalIdentifier>;
 	}
 	
@@ -16487,6 +16767,7 @@ declare namespace Models {
 		"contextId"?: string;
 		"details"?: Array<Models.ConversationScreenShareEventTopicDetail>;
 		"errors"?: Array<Models.ConversationScreenShareEventTopicErrorBody>;
+		"limit"?: Models.ConversationScreenShareEventTopicLimit;
 	}
 	
 	export interface ConversationScreenShareEventTopicJourneyAction { 
@@ -16515,6 +16796,13 @@ declare namespace Models {
 		"type"?: string;
 	}
 	
+	export interface ConversationScreenShareEventTopicLimit { 
+		"key"?: string;
+		"namespace"?: string;
+		"value"?: number;
+		"documented"?: boolean;
+	}
+	
 	export interface ConversationScreenShareEventTopicQueueMediaSettings { 
 		"alertingTimeoutSeconds"?: number;
 		"autoAnswerAlertToneSeconds"?: number;
@@ -16642,6 +16930,7 @@ declare namespace Models {
 		"contextId"?: string;
 		"details"?: Array<Models.ConversationSocialExpressionEventTopicDetail>;
 		"errors"?: Array<Models.ConversationSocialExpressionEventTopicErrorBody>;
+		"limit"?: Models.ConversationSocialExpressionEventTopicLimit;
 	}
 	
 	export interface ConversationSocialExpressionEventTopicJourneyAction { 
@@ -16670,6 +16959,13 @@ declare namespace Models {
 		"type"?: string;
 	}
 	
+	export interface ConversationSocialExpressionEventTopicLimit { 
+		"key"?: string;
+		"namespace"?: string;
+		"value"?: number;
+		"documented"?: boolean;
+	}
+	
 	export interface ConversationSocialExpressionEventTopicQueueMediaSettings { 
 		"alertingTimeoutSeconds"?: number;
 		"autoAnswerAlertToneSeconds"?: number;
@@ -16791,6 +17087,65 @@ declare namespace Models {
 		"outcome"?: string;
 	}
 	
+	export interface ConversationSummaryTopicVirtualAgentsConversationHeadline { 
+		"text"?: string;
+		"description"?: string;
+		"score"?: number;
+	}
+	
+	export interface ConversationSummaryTopicVirtualAgentsConversationReason { 
+		"text"?: string;
+		"description"?: string;
+		"score"?: number;
+	}
+	
+	export interface ConversationSummaryTopicVirtualAgentsConversationResolution { 
+		"text"?: string;
+		"description"?: string;
+		"resolutionValue"?: string;
+		"score"?: number;
+	}
+	
+	export interface ConversationSummaryTopicVirtualAgentsConversationSummary { 
+		"text"?: string;
+		"score"?: number;
+	}
+	
+	export interface ConversationSummaryTopicVirtualAgentsConversationSummaryEvent { 
+		"conversationId"?: string;
+		"participants"?: Array<Models.ConversationSummaryTopicVirtualAgentsConversationSummaryParticipant>;
+		"communicationIds"?: Array<string>;
+		"createdDate"?: string;
+		"messageType"?: string;
+		"mediaType"?: string;
+		"summaryId"?: string;
+		"language"?: string;
+		"summary"?: Models.ConversationSummaryTopicVirtualAgentsConversationSummary;
+		"headline"?: Models.ConversationSummaryTopicVirtualAgentsConversationHeadline;
+		"reason"?: Models.ConversationSummaryTopicVirtualAgentsConversationReason;
+		"resolution"?: Models.ConversationSummaryTopicVirtualAgentsConversationResolution;
+		"wrapUpCodes"?: Array<Models.ConversationSummaryTopicVirtualAgentsConversationWrapUpCode>;
+		"triggerSource"?: Models.ConversationSummaryTopicVirtualAgentsTriggerSource;
+		"lastEditedBy"?: Models.ConversationSummaryTopicVirtualAgentsConversationSummaryParticipant;
+	}
+	
+	export interface ConversationSummaryTopicVirtualAgentsConversationSummaryParticipant { 
+		"userId"?: string;
+		"purpose"?: string;
+	}
+	
+	export interface ConversationSummaryTopicVirtualAgentsConversationWrapUpCode { 
+		"wrapUpCodeId"?: string;
+		"name"?: string;
+		"description"?: string;
+		"score"?: number;
+	}
+	
+	export interface ConversationSummaryTopicVirtualAgentsTriggerSource { 
+		"sourceType"?: string;
+		"sourceId"?: string;
+	}
+	
 	export interface ConversationSummaryWrapupCode { 
 		"name"?: string;
 		"description"?: string;
@@ -16854,6 +17209,7 @@ declare namespace Models {
 		"contextId"?: string;
 		"details"?: Array<Models.ConversationVideoEventTopicDetail>;
 		"errors"?: Array<Models.ConversationVideoEventTopicErrorBody>;
+		"limit"?: Models.ConversationVideoEventTopicLimit;
 	}
 	
 	export interface ConversationVideoEventTopicJourneyAction { 
@@ -16882,6 +17238,13 @@ declare namespace Models {
 		"type"?: string;
 	}
 	
+	export interface ConversationVideoEventTopicLimit { 
+		"key"?: string;
+		"namespace"?: string;
+		"value"?: number;
+		"documented"?: boolean;
+	}
+	
 	export interface ConversationVideoEventTopicQueueMediaSettings { 
 		"alertingTimeoutSeconds"?: number;
 		"autoAnswerAlertToneSeconds"?: number;
@@ -17660,8 +18023,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -17687,8 +18050,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -17798,6 +18161,50 @@ declare namespace Models {
 		"enabled"?: boolean;
 	}
 	
+	export interface CsvJobRequest { 
+		"uploadId": string;
+		"settingsId": string;
+	}
+	
+	export interface CsvJobResponse { 
+		"job": Models.AddressableEntityRef;
+	}
+	
+	export interface CsvMappingEntry { 
+		"sourceField": string;
+		"targetField": string;
+	}
+	
+	export interface CsvSettings { 
+		"id"?: string;
+		"externalSettingsId"?: string;
+		"mappings": Array<Models.CsvMappingEntry>;
+		"selfUri"?: string;
+	}
+	
+	export interface CsvUploadDetailsResponse { 
+		"uploadId": string;
+		"fileName"?: string;
+		"validationResult": Models.ValidationResult;
+	}
+	
+	export interface CsvUploadPreviewResponse { 
+		"uploadId": string;
+		"headers": Array<string>;
+		"entries": Array<Array<string>>;
+	}
+	
+	export interface CsvUploadRequest { 
+		"fileName"?: string;
+		"fileSize": number;
+	}
+	
+	export interface CsvUploadResponse { 
+		"uploadId": string;
+		"uploadUrl": string;
+		"uploadHeaders": Array<Models.Header>;
+	}
+	
 	export interface CtaButtonStyleProperties { 
 		"color"?: string;
 		"font"?: string;
@@ -17993,8 +18400,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -18017,8 +18424,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -18051,8 +18458,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -18080,6 +18487,7 @@ declare namespace Models {
 		"layoutType"?: string;
 		"dateCreated": string;
 		"dateModified": string;
+		"dateDeleted": string;
 		"createdBy"?: Models.AddressableEntityRef;
 		"shared"?: boolean;
 		"dashboardsSharedWith"?: Models.DashboardsSharedWith;
@@ -18095,8 +18503,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -18124,8 +18532,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -18231,8 +18639,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -18244,8 +18652,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -18333,8 +18741,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -18366,8 +18774,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -18503,8 +18911,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -18937,8 +19345,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -19206,8 +19614,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -19238,8 +19646,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -19361,8 +19769,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -19391,8 +19799,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -19437,6 +19845,13 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface DivisionEntityRef { 
+		"id"?: string;
+		"name"?: string;
+		"selfUri"?: string;
+		"dateDivisionUpdated"?: string;
+	}
+	
 	export interface DivisionReference { 
 		"id"?: string;
 		"selfUri"?: string;
@@ -19448,8 +19863,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"allDivsPermitted"?: boolean;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -19510,8 +19925,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -19523,8 +19938,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -19634,18 +20049,18 @@ declare namespace Models {
 		"type": string;
 		"image"?: Models.DocumentBodyImage;
 		"video"?: Models.DocumentBodyVideo;
+		"paragraph"?: Models.DocumentBodyParagraph;
 		"list"?: Models.DocumentBodyList;
 		"table"?: Models.DocumentBodyTable;
-		"paragraph"?: Models.DocumentBodyParagraph;
 	}
 	
 	export interface DocumentBodyBlockWithHighlight { 
 		"type": string;
 		"image"?: Models.DocumentBodyImage;
 		"video"?: Models.DocumentBodyVideo;
-		"list"?: Models.DocumentBodyList;
-		"table"?: Models.DocumentBodyTable;
 		"paragraph"?: Models.DocumentBodyParagraphWithHighlight;
+		"list"?: Models.DocumentBodyListWithHighlight;
+		"table"?: Models.DocumentBodyTableWithHighlight;
 	}
 	
 	export interface DocumentBodyImage { 
@@ -19661,14 +20076,14 @@ declare namespace Models {
 	}
 	
 	export interface DocumentBodyList { 
-		"blocks": Array<Models.DocumentBodyListBlock>;
 		"properties"?: Models.DocumentBodyListBlockProperties;
+		"blocks": Array<Models.DocumentBodyListBlock>;
 	}
 	
 	export interface DocumentBodyListBlock { 
 		"type": string;
-		"blocks": Array<Models.DocumentListContentBlock>;
 		"properties"?: Models.DocumentBodyListItemProperties;
+		"blocks": Array<Models.DocumentListContentBlock>;
 	}
 	
 	export interface DocumentBodyListBlockProperties { 
@@ -19676,6 +20091,12 @@ declare namespace Models {
 		"orderedType"?: string;
 	}
 	
+	export interface DocumentBodyListBlockWithHighlight { 
+		"type": string;
+		"properties"?: Models.DocumentBodyListItemProperties;
+		"blocks": Array<Models.DocumentListContentBlockWithHighlight>;
+	}
+	
 	export interface DocumentBodyListItemProperties { 
 		"backgroundColor"?: string;
 		"align"?: string;
@@ -19687,6 +20108,11 @@ declare namespace Models {
 		"orderedType"?: string;
 	}
 	
+	export interface DocumentBodyListWithHighlight { 
+		"properties"?: Models.DocumentBodyListBlockProperties;
+		"blocks": Array<Models.DocumentBodyListBlockWithHighlight>;
+	}
+	
 	export interface DocumentBodyParagraph { 
 		"blocks": Array<Models.DocumentContentBlock>;
 		"properties"?: Models.DocumentBodyParagraphProperties;
@@ -19706,9 +20132,17 @@ declare namespace Models {
 		"properties"?: Models.DocumentBodyParagraphProperties;
 	}
 	
+	export interface DocumentBodyRequest { 
+		"blocks": Array<Models.DocumentBodyBlock>;
+	}
+	
+	export interface DocumentBodyResponse { 
+		"blocks": Array<Models.DocumentBodyBlock>;
+	}
+	
 	export interface DocumentBodyTable { 
-		"rows": Array<Models.DocumentBodyTableRowBlock>;
 		"properties"?: Models.DocumentBodyTableProperties;
+		"rows": Array<Models.DocumentBodyTableRowBlock>;
 	}
 	
 	export interface DocumentBodyTableCaptionBlock { 
@@ -19725,8 +20159,8 @@ declare namespace Models {
 	}
 	
 	export interface DocumentBodyTableCellBlock { 
-		"blocks": Array<Models.DocumentTableContentBlock>;
 		"properties"?: Models.DocumentBodyTableCellBlockProperties;
+		"blocks": Array<Models.DocumentTableContentBlock>;
 	}
 	
 	export interface DocumentBodyTableCellBlockProperties { 
@@ -19744,6 +20178,11 @@ declare namespace Models {
 		"rowSpan"?: number;
 	}
 	
+	export interface DocumentBodyTableCellBlockWithHighlight { 
+		"properties"?: Models.DocumentBodyTableCellBlockProperties;
+		"blocks": Array<Models.DocumentTableContentBlockWithHighlight>;
+	}
+	
 	export interface DocumentBodyTableProperties { 
 		"width"?: number;
 		"height"?: number;
@@ -19758,8 +20197,8 @@ declare namespace Models {
 	}
 	
 	export interface DocumentBodyTableRowBlock { 
-		"cells": Array<Models.DocumentBodyTableCellBlock>;
 		"properties"?: Models.DocumentBodyTableRowBlockProperties;
+		"cells": Array<Models.DocumentBodyTableCellBlock>;
 	}
 	
 	export interface DocumentBodyTableRowBlockProperties { 
@@ -19771,6 +20210,16 @@ declare namespace Models {
 		"backgroundColor"?: string;
 	}
 	
+	export interface DocumentBodyTableRowBlockWithHighlight { 
+		"properties"?: Models.DocumentBodyTableRowBlockProperties;
+		"cells": Array<Models.DocumentBodyTableCellBlockWithHighlight>;
+	}
+	
+	export interface DocumentBodyTableWithHighlight { 
+		"properties"?: Models.DocumentBodyTableProperties;
+		"rows": Array<Models.DocumentBodyTableRowBlockWithHighlight>;
+	}
+	
 	export interface DocumentBodyVideo { 
 		"url": string;
 		"properties"?: Models.DocumentBodyVideoProperties;
@@ -19820,8 +20269,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -19838,8 +20287,17 @@ declare namespace Models {
 		"type": string;
 		"text"?: Models.DocumentText;
 		"image"?: Models.DocumentBodyImage;
+		"video"?: Models.DocumentBodyVideo;
 		"list"?: Models.DocumentBodyList;
+	}
+	
+	export interface DocumentListContentBlockWithHighlight { 
+		"type": string;
+		"text"?: Models.DocumentText;
+		"image"?: Models.DocumentBodyImage;
 		"video"?: Models.DocumentBodyVideo;
+		"list"?: Models.DocumentBodyListWithHighlight;
+		"answerHighlight"?: Models.DocumentContentHighlightIndex;
 	}
 	
 	export interface DocumentListing { 
@@ -19877,14 +20335,25 @@ declare namespace Models {
 	
 	export interface DocumentTableContentBlock { 
 		"type": string;
-		"paragraph"?: Models.DocumentBodyParagraph;
 		"text"?: Models.DocumentText;
 		"image"?: Models.DocumentBodyImage;
 		"video"?: Models.DocumentBodyVideo;
+		"paragraph"?: Models.DocumentBodyParagraph;
 		"list"?: Models.DocumentBodyList;
 		"table"?: Models.DocumentBodyTable;
 	}
 	
+	export interface DocumentTableContentBlockWithHighlight { 
+		"type": string;
+		"text"?: Models.DocumentText;
+		"image"?: Models.DocumentBodyImage;
+		"video"?: Models.DocumentBodyVideo;
+		"paragraph"?: Models.DocumentBodyParagraphWithHighlight;
+		"list"?: Models.DocumentBodyListWithHighlight;
+		"table"?: Models.DocumentBodyTableWithHighlight;
+		"answerHighlight"?: Models.DocumentContentHighlightIndex;
+	}
+	
 	export interface DocumentText { 
 		"text": string;
 		"marks"?: Array<string>;
@@ -19924,7 +20393,7 @@ declare namespace Models {
 		"tagIds"?: Array<string>;
 	}
 	
-	export interface DocumentVariation { 
+	export interface DocumentVariationAnswer { 
 		"id"?: string;
 		"dateCreated"?: string;
 		"dateModified"?: string;
@@ -19933,11 +20402,16 @@ declare namespace Models {
 		"document"?: Models.KnowledgeDocumentReference;
 		"priority"?: number;
 		"name"?: string;
-		"body"?: Models.DocumentBody;
+		"body"?: Models.DocumentBodyWithHighlight;
 		"selfUri"?: string;
 	}
 	
-	export interface DocumentVariationAnswer { 
+	export interface DocumentVariationContext { 
+		"context": Models.KnowledgeContextReference;
+		"values": Array<Models.KnowledgeContextValueReference>;
+	}
+	
+	export interface DocumentVariationRequest { 
 		"id"?: string;
 		"dateCreated"?: string;
 		"dateModified"?: string;
@@ -19946,17 +20420,25 @@ declare namespace Models {
 		"document"?: Models.KnowledgeDocumentReference;
 		"priority"?: number;
 		"name"?: string;
-		"body"?: Models.DocumentBodyWithHighlight;
+		"body"?: Models.DocumentBodyRequest;
 		"selfUri"?: string;
 	}
 	
-	export interface DocumentVariationContext { 
-		"context": Models.KnowledgeContextReference;
-		"values": Array<Models.KnowledgeContextValueReference>;
+	export interface DocumentVariationResponse { 
+		"id"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"documentVersion"?: Models.AddressableEntityRef;
+		"contexts": Array<Models.DocumentVariationContext>;
+		"document"?: Models.KnowledgeDocumentReference;
+		"priority"?: number;
+		"name"?: string;
+		"body"?: Models.DocumentBodyResponse;
+		"selfUri"?: string;
 	}
 	
-	export interface DocumentVariationListing { 
-		"entities"?: Array<Models.DocumentVariation>;
+	export interface DocumentVariationResponseListing { 
+		"entities"?: Array<Models.DocumentVariationResponse>;
 		"nextUri"?: string;
 		"selfUri"?: string;
 		"previousUri"?: string;
@@ -20108,8 +20590,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -20127,8 +20609,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -20140,8 +20622,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -20153,8 +20635,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -20166,8 +20648,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -20578,8 +21060,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -20612,8 +21094,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -20952,8 +21434,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -21020,8 +21502,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -21144,6 +21626,15 @@ declare namespace Models {
 		"customerParticipation"?: string;
 	}
 	
+	export interface EmailMediaSettings { 
+		"enableAutoAnswer"?: boolean;
+		"alertingTimeoutSeconds"?: number;
+		"serviceLevel"?: Models.ServiceLevel;
+		"autoAnswerAlertToneSeconds"?: number;
+		"manualAnswerAlertToneSeconds"?: number;
+		"subTypeSettings"?: { [key: string]: Models.BaseMediaSettings; };
+	}
+	
 	export interface EmailMessage { 
 		"id"?: string;
 		"name"?: string;
@@ -21190,8 +21681,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -21335,8 +21826,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -21348,8 +21839,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -21397,8 +21888,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -21740,8 +22231,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -21781,8 +22272,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -21999,8 +22490,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -22144,16 +22635,18 @@ declare namespace Models {
 		"dateCreated"?: string;
 		"dateModified"?: string;
 		"lastModifiedUser"?: Models.AddressableEntityRef;
-		"flow"?: Models.DomainEntityRef;
+		"flow"?: Models.WebDeploymentFlowEntityRef;
 		"status"?: string;
 		"configuration": Models.WebDeploymentConfigurationVersionResponse;
 		"selfUri"?: string;
 	}
 	
 	export interface ExpandableWebDeploymentEntityListing { 
-		"total"?: number;
 		"entities"?: Array<Models.ExpandableWebDeployment>;
+		"nextUri"?: string;
 		"selfUri"?: string;
+		"previousUri"?: string;
+		"total"?: number;
 	}
 	
 	export interface ExpansionCriterium { 
@@ -22205,8 +22698,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -22244,8 +22737,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -22258,8 +22751,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -22633,6 +23126,11 @@ declare namespace Models {
 		"id"?: string;
 	}
 	
+	export interface ExternalContactsSettings { 
+		"manuallyAssignDivisionsToInteractions"?: boolean;
+		"manuallyAssignDivisionsToContacts"?: boolean;
+	}
+	
 	export interface ExternalContactsUnresolvedContactChangedTopicContact { 
 		"id"?: string;
 		"division"?: Models.ExternalContactsUnresolvedContactChangedTopicDivision;
@@ -22877,8 +23375,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -22923,8 +23421,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"partialResults"?: boolean;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -22989,8 +23487,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -23086,8 +23584,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -23139,8 +23637,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -23288,8 +23786,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -23531,8 +24029,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -23570,8 +24068,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -23892,8 +24390,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -23905,8 +24403,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -24000,8 +24498,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -24013,8 +24511,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -24057,8 +24555,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -24095,8 +24593,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -24157,8 +24655,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -24253,6 +24751,7 @@ declare namespace Models {
 	}
 	
 	export interface FreeTrialNamespace { 
+		"name"?: string;
 		"friendlyName"?: string;
 		"limits"?: Array<Models.FreeTrialLimit>;
 	}
@@ -24341,8 +24840,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -24367,8 +24866,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -24569,6 +25068,12 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface GetAgentsWorkPlansRequest { 
+		"agentIds": Array<string>;
+		"startDate": string;
+		"weekCount": number;
+	}
+	
 	export interface GetAlertQuery { 
 		"ruleType": string;
 		"queryType": string;
@@ -24585,8 +25090,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -24703,8 +25208,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -24743,8 +25248,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -24772,12 +25277,13 @@ declare namespace Models {
 		"state"?: string;
 		"version"?: number;
 		"type": string;
-		"images"?: Array<Models.UserImage>;
+		"images"?: Array<Models.Image>;
 		"addresses"?: Array<Models.GroupContact>;
 		"rulesVisible": boolean;
 		"visibility": string;
 		"rolesEnabled"?: boolean;
 		"includeOwners"?: boolean;
+		"callsEnabled"?: boolean;
 		"owners"?: Array<Models.User>;
 		"selfUri"?: string;
 	}
@@ -24804,12 +25310,13 @@ declare namespace Models {
 		"state"?: string;
 		"version"?: number;
 		"type": string;
-		"images"?: Array<Models.UserImage>;
+		"images"?: Array<Models.Image>;
 		"addresses"?: Array<Models.GroupContact>;
 		"rulesVisible": boolean;
 		"visibility": string;
 		"rolesEnabled"?: boolean;
 		"includeOwners"?: boolean;
+		"callsEnabled"?: boolean;
 		"ownerIds"?: Array<string>;
 		"selfUri"?: string;
 	}
@@ -24819,8 +25326,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -24865,8 +25372,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -24907,12 +25414,13 @@ declare namespace Models {
 		"description"?: string;
 		"state"?: string;
 		"version": number;
-		"images"?: Array<Models.UserImage>;
+		"images"?: Array<Models.Image>;
 		"addresses"?: Array<Models.GroupContact>;
 		"rulesVisible"?: boolean;
 		"visibility"?: string;
 		"rolesEnabled"?: boolean;
 		"includeOwners"?: boolean;
+		"callsEnabled"?: boolean;
 		"ownerIds"?: Array<string>;
 		"selfUri"?: string;
 	}
@@ -24973,6 +25481,11 @@ declare namespace Models {
 		"value": number;
 	}
 	
+	export interface Header { 
+		"name"?: string;
+		"value"?: string;
+	}
+	
 	export interface HealthInfo { 
 		"status"?: string;
 		"errorInfo"?: Models.FlowHealthErrorInfo;
@@ -25277,8 +25790,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -25291,8 +25804,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -25330,8 +25843,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -25344,6 +25857,10 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface IdentityResolutionQueueConfig { 
+		"callOnBehalfOfQueue"?: Models.IdentityResolutionConfig;
+	}
+	
 	export interface IdleEventTrigger { 
 		"eventName": string;
 		"idleAfterSeconds"?: number;
@@ -25358,6 +25875,11 @@ declare namespace Models {
 		"values"?: Array<string>;
 	}
 	
+	export interface Image { 
+		"resolution"?: string;
+		"imageUri"?: string;
+	}
+	
 	export interface ImapSettings { 
 		"integration"?: Models.DomainEntityRef;
 		"status"?: string;
@@ -25446,8 +25968,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -25483,8 +26005,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -25541,8 +26063,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -25758,8 +26280,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -25835,8 +26357,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -25861,7 +26383,7 @@ declare namespace Models {
 		"description"?: string;
 		"provider"?: string;
 		"category"?: string;
-		"images"?: Array<Models.UserImage>;
+		"images"?: Array<Models.Image>;
 		"configPropertiesSchemaUri"?: string;
 		"configAdvancedSchemaUri"?: string;
 		"helpUri"?: string;
@@ -25887,8 +26409,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -25903,6 +26425,7 @@ declare namespace Models {
 	export interface IntentDefinition { 
 		"id"?: string;
 		"name": string;
+		"description"?: string;
 		"entityTypeBindings"?: Array<Models.NamedEntityTypeBinding>;
 		"entityNameReferences"?: Array<string>;
 		"utterances": Array<Models.NluUtterance>;
@@ -25941,8 +26464,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -25971,8 +26494,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -26775,6 +27298,7 @@ declare namespace Models {
 		"interval"?: string;
 		"duration"?: string;
 		"elements": Array<Models.JourneyViewElement>;
+		"charts"?: Array<Models.JourneyViewChart>;
 		"dateCreated"?: string;
 		"dateModified"?: string;
 		"selfUri"?: string;
@@ -26889,8 +27413,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -26915,8 +27439,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -27714,6 +28238,20 @@ declare namespace Models {
 		"application": Models.KnowledgeSearchClientApplication;
 	}
 	
+	export interface KnowledgeDocumentCreateRequest { 
+		"id"?: string;
+		"title": string;
+		"visible"?: boolean;
+		"alternatives"?: Array<Models.KnowledgeDocumentAlternative>;
+		"categoryId"?: string;
+		"labelIds"?: Array<string>;
+		"externalId"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface KnowledgeDocumentDescriptor { 
+	}
+	
 	export interface KnowledgeDocumentFeedback { 
 		"id"?: string;
 		"documentVariation": Models.EntityReference;
@@ -27871,7 +28409,7 @@ declare namespace Models {
 		"externalUrl"?: string;
 		"source"?: Models.AddressableEntityRef;
 		"readonly"?: boolean;
-		"variations"?: Array<Models.DocumentVariation>;
+		"variations"?: Array<Models.DocumentVariationResponse>;
 		"selfUri"?: string;
 	}
 	
@@ -27979,7 +28517,7 @@ declare namespace Models {
 		"contexts": Array<Models.DocumentVariationContext>;
 		"priority"?: number;
 		"name"?: string;
-		"body"?: Models.DocumentBody;
+		"body"?: Models.DocumentBodyResponse;
 		"selfUri"?: string;
 		"documentVersion"?: Models.AddressableEntityRef;
 	}
@@ -28170,7 +28708,7 @@ declare namespace Models {
 		"documentVersion"?: Models.AddressableEntityRef;
 		"contexts": Array<Models.KnowledgeGuestDocumentVariationContext>;
 		"document"?: Models.AddressableEntityRef;
-		"body"?: Models.DocumentBody;
+		"body"?: Models.DocumentBodyResponse;
 		"selfUri"?: string;
 	}
 	
@@ -28553,6 +29091,11 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface LabelEntity { 
+		"id": string;
+		"selfUri"?: string;
+	}
+	
 	export interface LabelListing { 
 		"entities"?: Array<Models.LabelResponse>;
 		"nextUri"?: string;
@@ -28590,6 +29133,10 @@ declare namespace Models {
 		"labelName"?: string;
 	}
 	
+	export interface LabelsFilter { 
+		"entities": Array<Models.LabelEntity>;
+	}
+	
 	export interface Language { 
 		"id"?: string;
 		"name": string;
@@ -28604,8 +29151,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -28891,8 +29438,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"unfilteredTotal"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -28909,8 +29456,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -29156,8 +29703,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -29273,8 +29820,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -29286,8 +29833,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -29335,8 +29882,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -29348,8 +29895,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -29390,8 +29937,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -29545,8 +30092,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -29559,8 +30106,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -29680,6 +30227,13 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface Listing { 
+		"entities"?: Array<Models.CsvSettings>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	
 	export interface LocalDateRange { 
 		"startDate"?: string;
 		"endDate"?: string;
@@ -29787,8 +30341,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -29892,8 +30446,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -29943,8 +30497,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"nextUri"?: string;
 		"pageCount"?: number;
 		"previousUri"?: string;
@@ -30264,8 +30818,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -30313,6 +30867,12 @@ declare namespace Models {
 		"timestamp"?: string;
 	}
 	
+	export interface MessageFooter { 
+	}
+	
+	export interface MessageHeader { 
+	}
+	
 	export interface MessageInfo { 
 		"localizableMessageCode"?: string;
 		"message"?: string;
@@ -30465,8 +31025,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -30478,8 +31038,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -30503,8 +31063,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -30541,8 +31101,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -30617,8 +31177,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -30642,6 +31202,7 @@ declare namespace Models {
 		"firstName"?: string;
 		"lastName"?: string;
 		"email"?: string;
+		"externalContactId"?: string;
 		"additionalIds"?: Array<Models.RecipientAdditionalIdentifier>;
 	}
 	
@@ -31080,6 +31641,12 @@ declare namespace Models {
 		"agentOnQueueTimes": Array<Models.AgentQueueTimeRequest>;
 	}
 	
+	export interface MuAgentsWorkPlansResult { 
+		"entities"?: Array<Models.AgentWorkPlans>;
+		"referenceStartWeekDate": string;
+		"workPlanLookup": { [key: string]: Models.WorkPlanReference; };
+	}
+	
 	export interface MuRescheduleResultWrapper { 
 		"agentSchedules"?: Array<Models.BuAgentScheduleRescheduleResponse>;
 	}
@@ -31140,9 +31707,18 @@ declare namespace Models {
 		"items": Array<Models.NamedEntityTypeItem>;
 		"restricted"?: boolean;
 		"type": string;
+		"subType"?: string;
+		"maxLength"?: number;
+		"examples"?: Array<Models.NamedEntityTypeMechanismExample>;
+	}
+	
+	export interface NamedEntityTypeMechanismExample { 
+		"text": string;
+		"resolvedValue": string;
 	}
 	
 	export interface NamespaceDocs { 
+		"name"?: string;
 		"friendlyName"?: string;
 		"limits"?: Array<Models.LimitDocs>;
 	}
@@ -31217,8 +31793,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -31248,8 +31824,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -31272,8 +31848,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -31321,6 +31897,7 @@ declare namespace Models {
 	
 	export interface NluUtterance { 
 		"id"?: string;
+		"source"?: string;
 		"segments": Array<Models.NluUtteranceSegment>;
 	}
 	
@@ -31347,8 +31924,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"partialResults"?: boolean;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -31418,8 +31995,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -31556,8 +32133,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -31806,8 +32383,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -31853,6 +32430,7 @@ declare namespace Models {
 		"text"?: string;
 		"content"?: Array<Models.OpenMessageContent>;
 		"metadata"?: { [key: string]: string; };
+		"conversationId"?: string;
 	}
 	
 	export interface OpenMessagingChannel { 
@@ -32031,7 +32609,7 @@ declare namespace Models {
 		"title"?: string;
 		"username"?: string;
 		"manager"?: Models.User;
-		"images"?: Array<Models.UserImage>;
+		"images"?: Array<Models.Image>;
 		"version": number;
 		"certifications"?: Array<string>;
 		"biography"?: Models.Biography;
@@ -32134,8 +32712,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -32155,8 +32733,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -32187,8 +32765,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -32268,8 +32846,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -32592,8 +33170,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -32606,8 +33184,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -32722,8 +33300,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -32878,6 +33456,7 @@ declare namespace Models {
 		"userUri"?: string;
 		"userId"?: string;
 		"externalContactId"?: string;
+		"externalContactInitialDivisionId"?: string;
 		"externalOrganizationId"?: string;
 		"queueId"?: string;
 		"groupId"?: string;
@@ -32933,6 +33512,7 @@ declare namespace Models {
 		"userUri"?: string;
 		"userId"?: string;
 		"externalContactId"?: string;
+		"externalContactInitialDivisionId"?: string;
 		"externalOrganizationId"?: string;
 		"queueId"?: string;
 		"groupId"?: string;
@@ -33358,8 +33938,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -33432,8 +34012,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -33511,8 +34091,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -33537,8 +34117,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -33615,8 +34195,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -33736,8 +34316,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -34124,8 +34704,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -34137,8 +34717,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -34543,6 +35123,7 @@ declare namespace Models {
 		"contextId"?: string;
 		"details"?: Array<Models.QueueConversationCallEventTopicDetail>;
 		"errors"?: Array<Models.QueueConversationCallEventTopicErrorBody>;
+		"limit"?: Models.QueueConversationCallEventTopicLimit;
 	}
 	
 	export interface QueueConversationCallEventTopicFaxStatus { 
@@ -34582,6 +35163,13 @@ declare namespace Models {
 		"type"?: string;
 	}
 	
+	export interface QueueConversationCallEventTopicLimit { 
+		"key"?: string;
+		"namespace"?: string;
+		"value"?: number;
+		"documented"?: boolean;
+	}
+	
 	export interface QueueConversationCallEventTopicQueueMediaSettings { 
 		"alertingTimeoutSeconds"?: number;
 		"autoAnswerAlertToneSeconds"?: number;
@@ -34701,6 +35289,7 @@ declare namespace Models {
 		"contextId"?: string;
 		"details"?: Array<Models.QueueConversationCallbackEventTopicDetail>;
 		"errors"?: Array<Models.QueueConversationCallbackEventTopicErrorBody>;
+		"limit"?: Models.QueueConversationCallbackEventTopicLimit;
 	}
 	
 	export interface QueueConversationCallbackEventTopicJourneyAction { 
@@ -34729,6 +35318,13 @@ declare namespace Models {
 		"type"?: string;
 	}
 	
+	export interface QueueConversationCallbackEventTopicLimit { 
+		"key"?: string;
+		"namespace"?: string;
+		"value"?: number;
+		"documented"?: boolean;
+	}
+	
 	export interface QueueConversationCallbackEventTopicPhoneNumberColumn { 
 		"columnName"?: string;
 		"type"?: string;
@@ -34843,6 +35439,7 @@ declare namespace Models {
 		"contextId"?: string;
 		"details"?: Array<Models.QueueConversationChatEventTopicDetail>;
 		"errors"?: Array<Models.QueueConversationChatEventTopicErrorBody>;
+		"limit"?: Models.QueueConversationChatEventTopicLimit;
 	}
 	
 	export interface QueueConversationChatEventTopicJourneyAction { 
@@ -34871,6 +35468,13 @@ declare namespace Models {
 		"type"?: string;
 	}
 	
+	export interface QueueConversationChatEventTopicLimit { 
+		"key"?: string;
+		"namespace"?: string;
+		"value"?: number;
+		"documented"?: boolean;
+	}
+	
 	export interface QueueConversationChatEventTopicQueueMediaSettings { 
 		"alertingTimeoutSeconds"?: number;
 		"autoAnswerAlertToneSeconds"?: number;
@@ -34978,6 +35582,7 @@ declare namespace Models {
 		"contextId"?: string;
 		"details"?: Array<Models.QueueConversationCobrowseEventTopicDetail>;
 		"errors"?: Array<Models.QueueConversationCobrowseEventTopicErrorBody>;
+		"limit"?: Models.QueueConversationCobrowseEventTopicLimit;
 	}
 	
 	export interface QueueConversationCobrowseEventTopicJourneyAction { 
@@ -35006,6 +35611,13 @@ declare namespace Models {
 		"type"?: string;
 	}
 	
+	export interface QueueConversationCobrowseEventTopicLimit { 
+		"key"?: string;
+		"namespace"?: string;
+		"value"?: number;
+		"documented"?: boolean;
+	}
+	
 	export interface QueueConversationCobrowseEventTopicQueueMediaSettings { 
 		"alertingTimeoutSeconds"?: number;
 		"autoAnswerAlertToneSeconds"?: number;
@@ -35122,6 +35734,7 @@ declare namespace Models {
 		"contextId"?: string;
 		"details"?: Array<Models.QueueConversationEmailEventTopicDetail>;
 		"errors"?: Array<Models.QueueConversationEmailEventTopicErrorBody>;
+		"limit"?: Models.QueueConversationEmailEventTopicLimit;
 	}
 	
 	export interface QueueConversationEmailEventTopicJourneyAction { 
@@ -35150,6 +35763,13 @@ declare namespace Models {
 		"type"?: string;
 	}
 	
+	export interface QueueConversationEmailEventTopicLimit { 
+		"key"?: string;
+		"namespace"?: string;
+		"value"?: number;
+		"documented"?: boolean;
+	}
+	
 	export interface QueueConversationEmailEventTopicQueueMediaSettings { 
 		"alertingTimeoutSeconds"?: number;
 		"autoAnswerAlertToneSeconds"?: number;
@@ -35396,6 +36016,27 @@ declare namespace Models {
 		"userId"?: string;
 	}
 	
+	export interface QueueConversationEventTopicInternalMessage { 
+		"id"?: string;
+		"state"?: string;
+		"initialState"?: string;
+		"provider"?: string;
+		"peerId"?: string;
+		"disconnectType"?: string;
+		"connectedTime"?: string;
+		"disconnectedTime"?: string;
+		"targetUserId"?: string;
+		"sourceUserId"?: string;
+		"toAddress"?: Models.QueueConversationEventTopicAddress;
+		"fromAddress"?: Models.QueueConversationEventTopicAddress;
+		"messages"?: Array<Models.QueueConversationEventTopicInternalMessageDetails>;
+	}
+	
+	export interface QueueConversationEventTopicInternalMessageDetails { 
+		"messageId"?: string;
+		"messageTime"?: string;
+	}
+	
 	export interface QueueConversationEventTopicJourneyAction { 
 		"id"?: string;
 		"actionMap"?: Models.QueueConversationEventTopicJourneyActionMap;
@@ -35461,6 +36102,7 @@ declare namespace Models {
 		"errorInfo"?: Models.QueueConversationEventTopicErrorDetails;
 		"stickers"?: Array<Models.QueueConversationEventTopicMessageSticker>;
 		"messageMetadata"?: Models.QueueConversationEventTopicMessageMetadata;
+		"socialVisibility"?: string;
 	}
 	
 	export interface QueueConversationEventTopicMessageMedia { 
@@ -35536,6 +36178,7 @@ declare namespace Models {
 		"cobrowsesessions"?: Array<Models.QueueConversationEventTopicCobrowse>;
 		"emails"?: Array<Models.QueueConversationEventTopicEmail>;
 		"messages"?: Array<Models.QueueConversationEventTopicMessage>;
+		"internalMessages"?: Array<Models.QueueConversationEventTopicInternalMessage>;
 		"screenshares"?: Array<Models.QueueConversationEventTopicScreenshare>;
 		"socialExpressions"?: Array<Models.QueueConversationEventTopicSocialExpression>;
 		"videos"?: Array<Models.QueueConversationEventTopicVideo>;
@@ -35682,6 +36325,7 @@ declare namespace Models {
 		"contextId"?: string;
 		"details"?: Array<Models.QueueConversationMessageEventTopicDetail>;
 		"errors"?: Array<Models.QueueConversationMessageEventTopicErrorBody>;
+		"limit"?: Models.QueueConversationMessageEventTopicLimit;
 	}
 	
 	export interface QueueConversationMessageEventTopicErrorDetails { 
@@ -35720,6 +36364,13 @@ declare namespace Models {
 		"type"?: string;
 	}
 	
+	export interface QueueConversationMessageEventTopicLimit { 
+		"key"?: string;
+		"namespace"?: string;
+		"value"?: number;
+		"documented"?: boolean;
+	}
+	
 	export interface QueueConversationMessageEventTopicMessageConversation { 
 		"id"?: string;
 		"name"?: string;
@@ -35738,6 +36389,7 @@ declare namespace Models {
 		"stickers"?: Array<Models.QueueConversationMessageEventTopicMessageSticker>;
 		"errorInfo"?: Models.QueueConversationMessageEventTopicErrorDetails;
 		"messageMetadata"?: Models.QueueConversationMessageEventTopicMessageMetadata;
+		"socialVisibility"?: string;
 	}
 	
 	export interface QueueConversationMessageEventTopicMessageMedia { 
@@ -35868,6 +36520,7 @@ declare namespace Models {
 		"contextId"?: string;
 		"details"?: Array<Models.QueueConversationScreenShareEventTopicDetail>;
 		"errors"?: Array<Models.QueueConversationScreenShareEventTopicErrorBody>;
+		"limit"?: Models.QueueConversationScreenShareEventTopicLimit;
 	}
 	
 	export interface QueueConversationScreenShareEventTopicJourneyAction { 
@@ -35896,6 +36549,13 @@ declare namespace Models {
 		"type"?: string;
 	}
 	
+	export interface QueueConversationScreenShareEventTopicLimit { 
+		"key"?: string;
+		"namespace"?: string;
+		"value"?: number;
+		"documented"?: boolean;
+	}
+	
 	export interface QueueConversationScreenShareEventTopicQueueMediaSettings { 
 		"alertingTimeoutSeconds"?: number;
 		"autoAnswerAlertToneSeconds"?: number;
@@ -36196,6 +36856,27 @@ declare namespace Models {
 		"userId"?: string;
 	}
 	
+	export interface QueueConversationSocialExpressionEventTopicInternalMessage { 
+		"id"?: string;
+		"state"?: string;
+		"initialState"?: string;
+		"provider"?: string;
+		"peerId"?: string;
+		"disconnectType"?: string;
+		"connectedTime"?: string;
+		"disconnectedTime"?: string;
+		"targetUserId"?: string;
+		"sourceUserId"?: string;
+		"toAddress"?: Models.QueueConversationSocialExpressionEventTopicAddress;
+		"fromAddress"?: Models.QueueConversationSocialExpressionEventTopicAddress;
+		"messages"?: Array<Models.QueueConversationSocialExpressionEventTopicInternalMessageDetails>;
+	}
+	
+	export interface QueueConversationSocialExpressionEventTopicInternalMessageDetails { 
+		"messageId"?: string;
+		"messageTime"?: string;
+	}
+	
 	export interface QueueConversationSocialExpressionEventTopicJourneyAction { 
 		"id"?: string;
 		"actionMap"?: Models.QueueConversationSocialExpressionEventTopicJourneyActionMap;
@@ -36261,6 +36942,7 @@ declare namespace Models {
 		"errorInfo"?: Models.QueueConversationSocialExpressionEventTopicErrorDetails;
 		"stickers"?: Array<Models.QueueConversationSocialExpressionEventTopicMessageSticker>;
 		"messageMetadata"?: Models.QueueConversationSocialExpressionEventTopicMessageMetadata;
+		"socialVisibility"?: string;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicMessageMedia { 
@@ -36336,6 +37018,7 @@ declare namespace Models {
 		"cobrowsesessions"?: Array<Models.QueueConversationSocialExpressionEventTopicCobrowse>;
 		"emails"?: Array<Models.QueueConversationSocialExpressionEventTopicEmail>;
 		"messages"?: Array<Models.QueueConversationSocialExpressionEventTopicMessage>;
+		"internalMessages"?: Array<Models.QueueConversationSocialExpressionEventTopicInternalMessage>;
 		"screenshares"?: Array<Models.QueueConversationSocialExpressionEventTopicScreenshare>;
 		"socialExpressions"?: Array<Models.QueueConversationSocialExpressionEventTopicSocialExpression>;
 		"videos"?: Array<Models.QueueConversationSocialExpressionEventTopicVideo>;
@@ -36677,6 +37360,27 @@ declare namespace Models {
 		"userId"?: string;
 	}
 	
+	export interface QueueConversationVideoEventTopicInternalMessage { 
+		"id"?: string;
+		"state"?: string;
+		"initialState"?: string;
+		"provider"?: string;
+		"peerId"?: string;
+		"disconnectType"?: string;
+		"connectedTime"?: string;
+		"disconnectedTime"?: string;
+		"targetUserId"?: string;
+		"sourceUserId"?: string;
+		"toAddress"?: Models.QueueConversationVideoEventTopicAddress;
+		"fromAddress"?: Models.QueueConversationVideoEventTopicAddress;
+		"messages"?: Array<Models.QueueConversationVideoEventTopicInternalMessageDetails>;
+	}
+	
+	export interface QueueConversationVideoEventTopicInternalMessageDetails { 
+		"messageId"?: string;
+		"messageTime"?: string;
+	}
+	
 	export interface QueueConversationVideoEventTopicJourneyAction { 
 		"id"?: string;
 		"actionMap"?: Models.QueueConversationVideoEventTopicJourneyActionMap;
@@ -36742,6 +37446,7 @@ declare namespace Models {
 		"errorInfo"?: Models.QueueConversationVideoEventTopicErrorDetails;
 		"stickers"?: Array<Models.QueueConversationVideoEventTopicMessageSticker>;
 		"messageMetadata"?: Models.QueueConversationVideoEventTopicMessageMetadata;
+		"socialVisibility"?: string;
 	}
 	
 	export interface QueueConversationVideoEventTopicMessageMedia { 
@@ -36817,6 +37522,7 @@ declare namespace Models {
 		"cobrowsesessions"?: Array<Models.QueueConversationVideoEventTopicCobrowse>;
 		"emails"?: Array<Models.QueueConversationVideoEventTopicEmail>;
 		"messages"?: Array<Models.QueueConversationVideoEventTopicMessage>;
+		"internalMessages"?: Array<Models.QueueConversationVideoEventTopicInternalMessage>;
 		"screenshares"?: Array<Models.QueueConversationVideoEventTopicScreenshare>;
 		"socialExpressions"?: Array<Models.QueueConversationVideoEventTopicSocialExpression>;
 		"videos"?: Array<Models.QueueConversationVideoEventTopicVideo>;
@@ -36947,8 +37653,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -36959,7 +37665,7 @@ declare namespace Models {
 		"call"?: Models.MediaSettings;
 		"callback"?: Models.CallbackMediaSettings;
 		"chat"?: Models.MediaSettings;
-		"email"?: Models.MediaSettings;
+		"email"?: Models.EmailMediaSettings;
 		"message"?: Models.MediaSettings;
 	}
 	
@@ -36989,8 +37695,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -37218,8 +37924,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -37327,6 +38033,15 @@ declare namespace Models {
 		"actualTranscodeTimeMs"?: number;
 	}
 	
+	export interface RecordingAttachment { 
+		"id"?: string;
+		"mediaType"?: string;
+		"url"?: string;
+		"mime"?: string;
+		"text"?: string;
+		"fileName"?: string;
+	}
+	
 	export interface RecordingButtonComponent { 
 		"title"?: string;
 		"actions"?: Models.RecordingContentActions;
@@ -37412,8 +38127,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -37484,6 +38199,15 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface RecordingNotificationTemplate { 
+		"id"?: string;
+		"language"?: string;
+		"header"?: Models.RecordingTemplateHeader;
+		"body"?: Models.RecordingTemplateBody;
+		"buttons"?: Array<Models.RecordingTemplateButton>;
+		"footer"?: Models.RecordingTemplateFooter;
+	}
+	
 	export interface RecordingRetention { 
 		"conversationId"?: string;
 		"recordingId"?: string;
@@ -37510,6 +38234,29 @@ declare namespace Models {
 		"recordingBatchDownloadUrlTtl"?: number;
 	}
 	
+	export interface RecordingTemplateBody { 
+		"text"?: string;
+	}
+	
+	export interface RecordingTemplateButton { 
+		"type"?: string;
+		"text"?: string;
+		"index"?: number;
+		"phoneNumber"?: string;
+		"url"?: string;
+		"isSelected"?: boolean;
+	}
+	
+	export interface RecordingTemplateFooter { 
+		"text"?: string;
+	}
+	
+	export interface RecordingTemplateHeader { 
+		"type"?: string;
+		"text"?: string;
+		"media"?: Models.RecordingAttachment;
+	}
+	
 	export interface RecordingTranscodeCompleteTopicMediaResult { 
 		"channelId"?: string;
 		"waveUri"?: string;
@@ -37596,8 +38343,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"partialResults"?: boolean;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -37666,8 +38413,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -37738,8 +38485,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -38134,8 +38881,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -38147,8 +38894,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -38201,8 +38948,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -38526,8 +39273,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -38629,8 +39376,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -38643,8 +39390,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -38715,8 +39462,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -38729,8 +39476,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -39127,8 +39874,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -39187,8 +39934,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -39309,8 +40056,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -39361,8 +40108,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -39659,8 +40406,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -39910,8 +40657,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -39929,8 +40676,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -40041,8 +40788,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -40122,8 +40869,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -40190,6 +40937,11 @@ declare namespace Models {
 		"value"?: string;
 	}
 	
+	export interface SocialKeyword { 
+		"includes"?: Array<string>;
+		"excludes"?: Array<string>;
+	}
+	
 	export interface SortItem { 
 		"name"?: string;
 		"ascending"?: boolean;
@@ -40439,8 +41191,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -40511,8 +41263,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -40532,8 +41284,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -40769,8 +41521,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -40823,6 +41575,9 @@ declare namespace Models {
 		"completedDate"?: string;
 		"surveyErrorDetails"?: Models.SurveyErrorDetails;
 		"agentTeam"?: Models.Team;
+		"surveyType"?: string;
+		"missingRequiredAnswer"?: boolean;
+		"flow"?: Models.AddressableEntityRef;
 		"selfUri"?: string;
 	}
 	
@@ -40949,8 +41704,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -41060,8 +41815,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -41073,8 +41828,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -41100,8 +41855,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -41778,8 +42533,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -42289,8 +43044,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -42308,8 +43063,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -42378,8 +43133,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -42461,8 +43216,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -42478,12 +43233,13 @@ declare namespace Models {
 		"state"?: string;
 		"version"?: number;
 		"type": string;
-		"images"?: Array<Models.UserImage>;
+		"images"?: Array<Models.Image>;
 		"addresses"?: Array<Models.GroupContact>;
 		"rulesVisible": boolean;
 		"visibility": string;
 		"rolesEnabled"?: boolean;
 		"includeOwners"?: boolean;
+		"callsEnabled"?: boolean;
 		"owners"?: Array<Models.User>;
 		"dateCreated"?: string;
 		"createdBy"?: Models.OrgUser;
@@ -42494,8 +43250,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -42541,7 +43297,7 @@ declare namespace Models {
 		"title"?: string;
 		"username"?: string;
 		"manager"?: Models.User;
-		"images"?: Array<Models.UserImage>;
+		"images"?: Array<Models.Image>;
 		"version": number;
 		"certifications"?: Array<string>;
 		"biography"?: Models.Biography;
@@ -42579,8 +43335,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -42645,6 +43401,10 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface TrusteeReferenceList { 
+		"entities"?: Array<Models.AddressableEntityRef>;
+	}
+	
 	export interface Trustor { 
 		"id"?: string;
 		"enabled": boolean;
@@ -42670,8 +43430,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -42694,8 +43454,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -42722,8 +43482,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -42769,8 +43529,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -42851,6 +43611,7 @@ declare namespace Models {
 		"i10n": { [key: string]: Models.UCI10n; };
 		"polledPresence": boolean;
 		"pollIntervalSec"?: number;
+		"includeBadge"?: boolean;
 		"userPermissions": Array<string>;
 		"oauthScopes"?: Array<string>;
 		"selfUri"?: string;
@@ -42861,8 +43622,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -43003,6 +43764,26 @@ declare namespace Models {
 		"userId": string;
 	}
 	
+	export interface UpdateMuAgentWorkPlanFailureResponse { 
+		"user": Models.UserReference;
+		"failure": string;
+		"notFoundWorkPlanId"?: string;
+	}
+	
+	export interface UpdateMuAgentWorkPlanRequest { 
+		"userId": string;
+		"workPlanId"?: Models.ValueWrapperString;
+		"workPlanOverrides"?: Models.WorkPlanOverrideListWrapperWorkPlanOverrideRequest;
+	}
+	
+	export interface UpdateMuAgentWorkPlansBatchRequest { 
+		"entities"?: Array<Models.UpdateMuAgentWorkPlanRequest>;
+	}
+	
+	export interface UpdateMuAgentWorkPlansBatchResponse { 
+		"failures": Array<Models.UpdateMuAgentWorkPlanFailureResponse>;
+	}
+	
 	export interface UpdateMuAgentsRequest { 
 		"entities"?: Array<Models.UpdateMuAgentRequest>;
 	}
@@ -43107,7 +43888,7 @@ declare namespace Models {
 		"username"?: string;
 		"preferredName"?: string;
 		"manager"?: string;
-		"images"?: Array<Models.UserImage>;
+		"images"?: Array<Models.Image>;
 		"version": number;
 		"profileSkills"?: Array<string>;
 		"locations"?: Array<Models.Location>;
@@ -43213,7 +43994,7 @@ declare namespace Models {
 		"title"?: string;
 		"username"?: string;
 		"manager"?: Models.User;
-		"images"?: Array<Models.UserImage>;
+		"images"?: Array<Models.Image>;
 		"version": number;
 		"certifications"?: Array<string>;
 		"biography"?: Models.Biography;
@@ -43373,8 +44154,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -43540,8 +44321,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -43600,11 +44381,6 @@ declare namespace Models {
 		"id"?: string;
 	}
 	
-	export interface UserImage { 
-		"resolution"?: string;
-		"imageUri"?: string;
-	}
-	
 	export interface UserInsightsTrend { 
 		"performanceProfile"?: Models.AddressableEntityRef;
 		"division"?: Models.DivisionReference;
@@ -43635,8 +44411,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -43677,7 +44453,7 @@ declare namespace Models {
 		"title"?: string;
 		"username"?: string;
 		"manager"?: Models.User;
-		"images"?: Array<Models.UserImage>;
+		"images"?: Array<Models.Image>;
 		"version": number;
 		"certifications"?: Array<string>;
 		"biography"?: Models.Biography;
@@ -43721,6 +44497,9 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface UserNextActivityReminder { 
+	}
+	
 	export interface UserObservationDataContainer { 
 		"group"?: { [key: string]: string; };
 		"data"?: Array<Models.ObservationMetricData>;
@@ -43804,8 +44583,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -43871,8 +44650,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -43900,8 +44679,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -43913,6 +44692,14 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface UserReferenceEntityListing { 
+		"entities"?: Array<Models.UserReference>;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"total"?: number;
+		"pageCount"?: number;
+	}
+	
 	export interface UserReferenceWithName { 
 		"id"?: string;
 		"name"?: string;
@@ -44100,8 +44887,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -44267,8 +45054,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -44296,8 +45083,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -44658,6 +45445,22 @@ declare namespace Models {
 		"waitBetweenNotificationMs"?: number;
 	}
 	
+	export interface V2WebMessagingUndeliveredMessageTopicMessage { 
+		"id"?: string;
+		"eventTimeMs"?: number;
+	}
+	
+	export interface V2WebMessagingUndeliveredMessageTopicWebMessagingUndeliveredMessageEventBody { 
+		"conversationId"?: string;
+		"deploymentId"?: string;
+		"participantId"?: string;
+		"externalContactId"?: string;
+		"communicationId"?: string;
+		"sessionExpiry"?: number;
+		"messages"?: Array<Models.V2WebMessagingUndeliveredMessageTopicMessage>;
+		"eventTimeMs"?: number;
+	}
+	
 	export interface V2WemEngagementCelebrationUpdatesTopicEngagementCelebration { 
 		"id"?: string;
 		"recipient"?: Models.V2WemEngagementCelebrationUpdatesTopicUserId;
@@ -44702,6 +45505,11 @@ declare namespace Models {
 		"messages"?: Models.ValidateWorkPlanMessages;
 	}
 	
+	export interface ValidationError { 
+		"lineNumber": number;
+		"message": string;
+	}
+	
 	export interface ValidationLimits { 
 		"minLength"?: Models.MinLength;
 		"maxLength"?: Models.MaxLength;
@@ -44711,6 +45519,12 @@ declare namespace Models {
 		"maximum"?: Models.MaxLength;
 	}
 	
+	export interface ValidationResult { 
+		"separatorValid": boolean;
+		"fileEncodingValid": boolean;
+		"errors": Array<Models.ValidationError>;
+	}
+	
 	export interface ValidationServiceRequest { 
 		"dateImportEnded": string;
 		"uploadKey": string;
@@ -45007,6 +45821,18 @@ declare namespace Models {
 		"dashboardType"?: string;
 		"dashboardAccessFilter"?: string;
 		"transcriptDurationMilliseconds"?: Array<Models.NumericRange>;
+		"socialCountries"?: Array<string>;
+		"socialLanguages"?: Array<string>;
+		"socialChannels"?: Array<string>;
+		"socialSentimentCategory"?: Array<string>;
+		"socialTopicIds"?: Array<string>;
+		"socialIngestionRuleIds"?: Array<string>;
+		"socialConversationCreated"?: boolean;
+		"socialContentType"?: Array<string>;
+		"socialKeywords"?: Array<Models.SocialKeyword>;
+		"socialPostEscalated"?: boolean;
+		"socialClassifications"?: Array<string>;
+		"filterUsersByManagerIds"?: Array<string>;
 	}
 	
 	export interface VisibilityCondition { 
@@ -45116,8 +45942,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -45332,8 +46158,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -45389,7 +46215,7 @@ declare namespace Models {
 		"dateCreated"?: string;
 		"dateModified"?: string;
 		"lastModifiedUser"?: Models.AddressableEntityRef;
-		"flow"?: Models.DomainEntityRef;
+		"flow"?: Models.WebDeploymentFlowEntityRef;
 		"status"?: string;
 		"configuration": Models.WebDeploymentConfigurationVersionEntityRef;
 		"selfUri"?: string;
@@ -45426,9 +46252,11 @@ declare namespace Models {
 	}
 	
 	export interface WebDeploymentConfigurationVersionEntityListing { 
-		"total"?: number;
 		"entities"?: Array<Models.WebDeploymentConfigurationVersion>;
+		"nextUri"?: string;
 		"selfUri"?: string;
+		"previousUri"?: string;
+		"total"?: number;
 	}
 	
 	export interface WebDeploymentConfigurationVersionEntityRef { 
@@ -45463,6 +46291,14 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface WebDeploymentFlowEntityRef { 
+		"id": string;
+		"name"?: string;
+		"selfUri"?: string;
+		"flowDescription"?: string;
+		"publishVersion"?: Models.FlowVersion;
+	}
+	
 	export interface WebDeploymentHeadlessMode { 
 		"enabled"?: boolean;
 	}
@@ -46565,6 +47401,8 @@ declare namespace Models {
 		"error"?: string;
 		"active"?: boolean;
 		"type"?: string;
+		"fileName"?: string;
+		"fileSize"?: number;
 	}
 	
 	export interface WfmHistoricalShrinkageCalculationsCompleteTopicHistoricalShrinkageCalculationsCompleteNotification { 
@@ -46924,6 +47762,11 @@ declare namespace Models {
 		"name"?: string;
 	}
 	
+	export interface WfmUserScheduleAdherenceUpdatedMuTopicUserNextActivityReminder { 
+		"activityCategory"?: string;
+		"startDate"?: string;
+	}
+	
 	export interface WfmUserScheduleAdherenceUpdatedMuTopicUserReference { 
 		"id"?: string;
 	}
@@ -46947,6 +47790,8 @@ declare namespace Models {
 		"activeQueues"?: Array<Models.WfmUserScheduleAdherenceUpdatedMuTopicQueueReference>;
 		"activeQueuesModifiedTime"?: string;
 		"removedFromManagementUnit"?: boolean;
+		"suppressOnTimeReminder"?: boolean;
+		"nextActivityReminders"?: Array<Models.WfmUserScheduleAdherenceUpdatedMuTopicUserNextActivityReminder>;
 	}
 	
 	export interface WfmUserScheduleAdherenceUpdatedTeamTopicActivityCodeReference { 
@@ -46974,6 +47819,11 @@ declare namespace Models {
 		"name"?: string;
 	}
 	
+	export interface WfmUserScheduleAdherenceUpdatedTeamTopicUserNextActivityReminder { 
+		"activityCategory"?: string;
+		"startDate"?: string;
+	}
+	
 	export interface WfmUserScheduleAdherenceUpdatedTeamTopicUserReference { 
 		"id"?: string;
 	}
@@ -46997,6 +47847,8 @@ declare namespace Models {
 		"activeQueues"?: Array<Models.WfmUserScheduleAdherenceUpdatedTeamTopicQueueReference>;
 		"activeQueuesModifiedTime"?: string;
 		"removedFromManagementUnit"?: boolean;
+		"suppressOnTimeReminder"?: boolean;
+		"nextActivityReminders"?: Array<Models.WfmUserScheduleAdherenceUpdatedTeamTopicUserNextActivityReminder>;
 	}
 	
 	export interface WfmUserScheduleAdherenceUpdatedTopicActivityCodeReference { 
@@ -47024,6 +47876,11 @@ declare namespace Models {
 		"name"?: string;
 	}
 	
+	export interface WfmUserScheduleAdherenceUpdatedTopicUserNextActivityReminder { 
+		"activityCategory"?: string;
+		"startDate"?: string;
+	}
+	
 	export interface WfmUserScheduleAdherenceUpdatedTopicUserReference { 
 		"id"?: string;
 	}
@@ -47047,6 +47904,8 @@ declare namespace Models {
 		"activeQueues"?: Array<Models.WfmUserScheduleAdherenceUpdatedTopicQueueReference>;
 		"activeQueuesModifiedTime"?: string;
 		"removedFromManagementUnit"?: boolean;
+		"suppressOnTimeReminder"?: boolean;
+		"nextActivityReminders"?: Array<Models.WfmUserScheduleAdherenceUpdatedTopicUserNextActivityReminder>;
 	}
 	
 	export interface WfmVersionedEntityMetadata { 
@@ -47069,7 +47928,7 @@ declare namespace Models {
 	
 	export interface WhatsAppDefinition { 
 		"name": string;
-		"namespace": string;
+		"namespace"?: string;
 		"language": string;
 	}
 	
@@ -47121,8 +47980,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -47428,6 +48287,18 @@ declare namespace Models {
 		"workPlan": Models.WorkPlanReference;
 	}
 	
+	export interface WorkPlanOverrideListWrapperWorkPlanOverrideRequest { 
+		"values"?: Array<Models.WorkPlanOverrideRequest>;
+		"deleteAll"?: boolean;
+	}
+	
+	export interface WorkPlanOverrideRequest { 
+		"action"?: string;
+		"startDate": string;
+		"weekCount"?: number;
+		"workPlanId"?: string;
+	}
+	
 	export interface WorkPlanPatternRequest { 
 		"workPlanIds": Array<string>;
 	}
@@ -47803,6 +48674,71 @@ declare namespace Models {
 		"id": string;
 	}
 	
+	export interface WorkitemOnAttributeChangeCondition { 
+		"attribute": string;
+		"newValue": string;
+		"oldValue"?: string;
+	}
+	
+	export interface WorkitemOnAttributeChangeConditionUpdate { 
+		"attribute": string;
+		"newValue": string;
+		"oldValue"?: string;
+	}
+	
+	export interface WorkitemOnAttributeChangeRule { 
+		"id"?: string;
+		"name"?: string;
+		"type"?: string;
+		"action"?: Models.WorkitemRuleAction;
+		"worktype"?: Models.WorktypeReference;
+		"condition"?: Models.WorkitemOnAttributeChangeCondition;
+		"selfUri"?: string;
+	}
+	
+	export interface WorkitemOnAttributeChangeRuleCreate { 
+		"name": string;
+		"condition": Models.WorkitemOnAttributeChangeCondition;
+	}
+	
+	export interface WorkitemOnAttributeChangeRuleListing { 
+		"entities"?: Array<Models.WorkitemOnAttributeChangeRule>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+		"after"?: string;
+	}
+	
+	export interface WorkitemOnAttributeChangeRuleUpdate { 
+		"name"?: string;
+		"condition"?: Models.WorkitemOnAttributeChangeConditionUpdate;
+	}
+	
+	export interface WorkitemOnCreateRule { 
+		"id"?: string;
+		"name"?: string;
+		"type"?: string;
+		"action"?: Models.WorkitemRuleAction;
+		"worktype"?: Models.WorktypeReference;
+		"selfUri"?: string;
+	}
+	
+	export interface WorkitemOnCreateRuleCreate { 
+		"name": string;
+	}
+	
+	export interface WorkitemOnCreateRuleListing { 
+		"entities"?: Array<Models.WorkitemOnCreateRule>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+		"after"?: string;
+	}
+	
+	export interface WorkitemOnCreateRuleUpdate { 
+		"name"?: string;
+	}
+	
 	export interface WorkitemPagedEntityListing { 
 		"entities"?: Array<Models.Workitem>;
 		"pageSize"?: number;
@@ -47824,9 +48760,12 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"filters": Array<Models.WorkitemQueryJobFilter>;
+		"queryFilters"?: Array<Models.WorkitemQueryJobQueryFilters>;
 		"expands"?: Array<string>;
 		"attributes"?: Array<string>;
 		"sort"?: Models.WorkitemQueryJobSort;
+		"dateIntervalStart"?: string;
+		"dateIntervalEnd"?: string;
 	}
 	
 	export interface WorkitemQueryJobError { 
@@ -47840,6 +48779,23 @@ declare namespace Models {
 		"values": Array<string>;
 	}
 	
+	export interface WorkitemQueryJobQueryFilters { 
+		"name": string;
+		"operator"?: string;
+		"criteria": Array<Models.WorkitemQueryJobQueryFiltersCriteria>;
+	}
+	
+	export interface WorkitemQueryJobQueryFiltersCriteria { 
+		"operator"?: string;
+		"predicates": Array<Models.WorkitemQueryJobQueryFiltersPredicate>;
+	}
+	
+	export interface WorkitemQueryJobQueryFiltersPredicate { 
+		"name": string;
+		"operator": string;
+		"values"?: Array<object>;
+	}
+	
 	export interface WorkitemQueryJobResponse { 
 		"id"?: string;
 		"state"?: string;
@@ -47881,7 +48837,12 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface WorkitemRuleAction { 
+		"type"?: string;
+	}
+	
 	export interface WorkitemRuleSettings { 
+		"flowRulesEnabled"?: boolean;
 	}
 	
 	export interface WorkitemSchema { 
@@ -48337,8 +49298,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -48362,8 +49323,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -48397,6 +49358,8 @@ declare namespace Models {
 		"assignmentEnabled"?: boolean;
 		"schema"?: Models.WorkitemSchema;
 		"serviceLevelTarget"?: number;
+		"ruleSettings"?: Models.WorkitemRuleSettings;
+		"flow"?: Models.WorkitemFlowReference;
 		"selfUri"?: string;
 	}
 	
@@ -48419,6 +49382,7 @@ declare namespace Models {
 		"assignmentEnabled"?: boolean;
 		"schemaId"?: string;
 		"serviceLevelTarget"?: number;
+		"ruleSettings"?: Models.WorkitemRuleSettings;
 		"description"?: string;
 		"divisionId"?: string;
 		"disableDefaultStatusCreation"?: boolean;
@@ -48490,6 +49454,7 @@ declare namespace Models {
 		"assignmentEnabled"?: boolean;
 		"schemaId"?: string;
 		"serviceLevelTarget"?: number;
+		"ruleSettings"?: Models.WorkitemRuleSettings;
 		"description"?: string;
 		"defaultStatusId"?: string;
 		"schemaVersion"?: number;
@@ -48520,6 +49485,8 @@ declare namespace Models {
 		"assignmentEnabled"?: boolean;
 		"schema"?: Models.WorkitemSchema;
 		"serviceLevelTarget"?: number;
+		"ruleSettings"?: Models.WorkitemRuleSettings;
+		"flow"?: Models.WorkitemFlowReference;
 		"version"?: number;
 		"selfUri"?: string;
 	}
@@ -48577,8 +49544,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"firstUri"?: string;
 		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;