npm - purecloud-platform-client-v2 - Versions diffs - 202.1.0 → 204.0.0 - Mend

purecloud-platform-client-v2 202.1.0 → 204.0.0

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Files changed (89) hide show

package/index.d.ts CHANGED Viewed

@@ -78,6 +78,61 @@ declare class Logger {
 	setLogger(): void;
 }
+declare class AgentAssistantsApi {
+  	deleteAssistant(assistantId: string): Promise<void>;
+  	deleteAssistantQueue(assistantId: string, queueId: string): Promise<void>;
+  	deleteAssistantQueues(assistantId: string, opts?: AgentAssistantsApi.deleteAssistantQueuesOptions): Promise<void>;
+  	getAssistant(assistantId: string, opts?: AgentAssistantsApi.getAssistantOptions): Promise<Models.Assistant>;
+  	getAssistantQueue(assistantId: string, queueId: string, opts?: AgentAssistantsApi.getAssistantQueueOptions): Promise<Models.AssistantQueue>;
+  	getAssistantQueues(assistantId: string, opts?: AgentAssistantsApi.getAssistantQueuesOptions): Promise<Models.AssistantQueueListing>;
+  	getAssistants(opts?: AgentAssistantsApi.getAssistantsOptions): Promise<Models.AssistantListing>;
+  	getAssistantsQueues(opts?: AgentAssistantsApi.getAssistantsQueuesOptions): Promise<Models.AssistantQueueListing>;
+  	patchAssistant(assistantId: string, body: Models.Assistant): Promise<Models.Assistant>;
+  	patchAssistantQueues(assistantId: string, body: Array<Models.AssistantQueue>): Promise<Models.AssistantQueueListing>;
+  	postAssistants(body: Models.Assistant): Promise<Models.Assistant>;
+  	putAssistantQueue(assistantId: string, queueId: string, body: Models.AssistantQueue): Promise<Models.AssistantQueue>;
+}
+declare namespace AgentAssistantsApi {
+	export interface deleteAssistantQueuesOptions {
+		"queueIds"?: string;
+	}
+	export interface getAssistantOptions {
+		"expand"?: string;
+	}
+	export interface getAssistantQueueOptions {
+		"expand"?: string;
+	}
+	export interface getAssistantQueuesOptions {
+		"before"?: string;
+		"after"?: string;
+		"pageSize"?: string;
+		"expand"?: string;
+	}
+	export interface getAssistantsOptions {
+		"before"?: string;
+		"after"?: string;
+		"limit"?: string;
+		"pageSize"?: string;
+		"name"?: string;
+	}
+	export interface getAssistantsQueuesOptions {
+		"before"?: string;
+		"after"?: string;
+		"pageSize"?: string;
+		"queueIds"?: string;
+		"expand"?: string;
+	}
+}
+declare class AgentCopilotApi {
+  	getAssistantCopilot(assistantId: string): Promise<Models.Copilot>;
+  	putAssistantCopilot(assistantId: string, body: Models.Copilot): Promise<Models.Copilot>;
+}
+declare namespace AgentCopilotApi {
+}
 declare class AgentUIApi {
   	deleteUsersAgentuiAgentsAutoanswerAgentIdSettings(agentId: string): Promise<void>;
   	getUsersAgentuiAgentsAutoanswerAgentIdSettings(agentId: string): Promise<Models.AutoAnswerSettings>;
@@ -323,6 +378,7 @@ declare namespace AnalyticsApi {
 		"pageSize"?: number;
 	}
 	export interface getAnalyticsReportingSettingsDashboardsQueryOptions {
+		"name"?: string;
 		"sortBy"?: string;
 		"pageNumber"?: number;
 		"pageSize"?: number;
@@ -970,6 +1026,7 @@ declare class AuthorizationApi {
   	getAuthorizationRoleSubjectgrants(roleId: string, opts?: AuthorizationApi.getAuthorizationRoleSubjectgrantsOptions): Promise<Models.SubjectDivisionGrantsEntityListing>;
   	getAuthorizationRoleUsers(roleId: string, opts?: AuthorizationApi.getAuthorizationRoleUsersOptions): Promise<Models.UserEntityListing>;
   	getAuthorizationRoles(opts?: AuthorizationApi.getAuthorizationRolesOptions): Promise<Models.OrganizationRoleEntityListing>;
+  	getAuthorizationRolesSettings(): Promise<Models.RoleSettings>;
   	getAuthorizationSettings(): Promise<Models.AuthorizationSettings>;
   	getAuthorizationSubject(subjectId: string, opts?: AuthorizationApi.getAuthorizationSubjectOptions): Promise<Models.AuthzSubject>;
   	getAuthorizationSubjectsMe(opts?: AuthorizationApi.getAuthorizationSubjectsMeOptions): Promise<Models.AuthzSubject>;
@@ -993,6 +1050,7 @@ declare class AuthorizationApi {
   	putAuthorizationRoleUsersAdd(roleId: string, body: Array<string>): Promise<Array<string>>;
   	putAuthorizationRoleUsersRemove(roleId: string, body: Array<string>): Promise<Array<string>>;
   	putAuthorizationRolesDefault(body: Array<Models.DomainOrganizationRole>): Promise<Models.OrganizationRoleEntityListing>;
+  	putAuthorizationRolesSettings(body: Models.RoleSettings): Promise<Models.RoleSettings>;
   	putUserRoles(subjectId: string, body: Array<string>): Promise<Models.UserAuthorization>;
 }
@@ -1892,6 +1950,7 @@ declare class ExternalContactsApi {
   	deleteExternalcontactsContact(contactId: string): Promise<object>;
   	deleteExternalcontactsContactNote(contactId: string, noteId: string): Promise<object>;
   	deleteExternalcontactsContactsSchema(schemaId: string): Promise<void>;
+  	deleteExternalcontactsExternalsource(externalSourceId: string): Promise<object>;
   	deleteExternalcontactsOrganization(externalOrganizationId: string): Promise<object>;
   	deleteExternalcontactsOrganizationNote(externalOrganizationId: string, noteId: string): Promise<object>;
   	deleteExternalcontactsOrganizationTrustor(externalOrganizationId: string): Promise<void>;
@@ -1907,6 +1966,8 @@ declare class ExternalContactsApi {
   	getExternalcontactsContactsSchemaVersion(schemaId: string, versionId: string): Promise<Models.DataSchema>;
   	getExternalcontactsContactsSchemaVersions(schemaId: string): Promise<Models.DataSchema>;
   	getExternalcontactsContactsSchemas(): Promise<Models.DataSchemaListing>;
+  	getExternalcontactsExternalsource(externalSourceId: string): Promise<Models.ExternalSource>;
+  	getExternalcontactsExternalsources(opts?: ExternalContactsApi.getExternalcontactsExternalsourcesOptions): Promise<Models.CursorExternalSourceListing>;
   	getExternalcontactsOrganization(externalOrganizationId: string, opts?: ExternalContactsApi.getExternalcontactsOrganizationOptions): Promise<Models.ExternalOrganization>;
   	getExternalcontactsOrganizationContacts(externalOrganizationId: string, opts?: ExternalContactsApi.getExternalcontactsOrganizationContactsOptions): Promise<Models.ContactListing>;
   	getExternalcontactsOrganizationNote(externalOrganizationId: string, noteId: string, opts?: ExternalContactsApi.getExternalcontactsOrganizationNoteOptions): Promise<Models.Note>;
@@ -1945,6 +2006,7 @@ declare class ExternalContactsApi {
   	postExternalcontactsContactPromotion(contactId: string): Promise<Models.ExternalContact>;
   	postExternalcontactsContacts(body: Models.ExternalContact): Promise<Models.ExternalContact>;
   	postExternalcontactsContactsSchemas(body: Models.DataSchema): Promise<Models.DataSchema>;
+  	postExternalcontactsExternalsources(body: Models.ExternalSource): Promise<Models.ExternalSource>;
   	postExternalcontactsIdentifierlookup(identifier: Models.ContactIdentifier, opts?: ExternalContactsApi.postExternalcontactsIdentifierlookupOptions): Promise<Models.ExternalContact>;
   	postExternalcontactsMergeContacts(body: Models.MergeRequest): Promise<Models.ExternalContact>;
   	postExternalcontactsOrganizationNotes(externalOrganizationId: string, body: Models.Note): Promise<Models.Note>;
@@ -1955,6 +2017,7 @@ declare class ExternalContactsApi {
   	putExternalcontactsContactNote(contactId: string, noteId: string, body: Models.Note): Promise<Models.Note>;
   	putExternalcontactsContactsSchema(schemaId: string, body: Models.DataSchema): Promise<Models.DataSchema>;
   	putExternalcontactsConversation(conversationId: string, body: Models.ConversationAssociation): Promise<void>;
+  	putExternalcontactsExternalsource(externalSourceId: string, body: Models.ExternalSource): Promise<Models.ExternalSource>;
   	putExternalcontactsOrganization(externalOrganizationId: string, body: Models.ExternalOrganization): Promise<Models.ExternalOrganization>;
   	putExternalcontactsOrganizationNote(externalOrganizationId: string, noteId: string, body: Models.Note): Promise<Models.Note>;
   	putExternalcontactsOrganizationTrustorTrustorId(externalOrganizationId: string, trustorId: string): Promise<Models.ExternalOrganizationTrustorLink>;
@@ -1990,6 +2053,12 @@ declare namespace ExternalContactsApi {
 		"sortOrder"?: string;
 		"expand"?: Array<string>;
 	}
+	export interface getExternalcontactsExternalsourcesOptions {
+		"cursor"?: string;
+		"limit"?: number;
+		"name"?: string;
+		"active"?: boolean;
+	}
 	export interface getExternalcontactsOrganizationOptions {
 		"expand"?: Array<string>;
 		"includeTrustors"?: boolean;
@@ -2880,6 +2949,7 @@ declare namespace JourneyApi {
 		"pageSize"?: number;
 		"nameOrCreatedBy"?: string;
 		"expand"?: string;
+		"id"?: string;
 	}
 	export interface getJourneyViewsJobsOptions {
 		"pageNumber"?: number;
@@ -2985,6 +3055,7 @@ declare class KnowledgeApi {
   	patchKnowledgeKnowledgebase(knowledgeBaseId: string, body: Models.KnowledgeBaseUpdateRequest): Promise<Models.KnowledgeBase>;
   	patchKnowledgeKnowledgebaseCategory(knowledgeBaseId: string, categoryId: string, body: Models.CategoryUpdateRequest): Promise<Models.CategoryResponse>;
   	patchKnowledgeKnowledgebaseDocument(knowledgeBaseId: string, documentId: string, body: Models.KnowledgeDocumentReq): Promise<Models.KnowledgeDocumentResponse>;
+  	patchKnowledgeKnowledgebaseDocumentFeedbackFeedbackId(knowledgeBaseId: string, documentId: string, feedbackId: string, opts?: KnowledgeApi.patchKnowledgeKnowledgebaseDocumentFeedbackFeedbackIdOptions): Promise<Models.KnowledgeDocumentFeedbackResponse>;
   	patchKnowledgeKnowledgebaseDocumentVariation(documentVariationId: string, documentId: string, knowledgeBaseId: string, body: Models.DocumentVariation): Promise<Models.DocumentVariation>;
   	patchKnowledgeKnowledgebaseDocumentsSearchSearchId(knowledgeBaseId: string, searchId: string, opts?: KnowledgeApi.patchKnowledgeKnowledgebaseDocumentsSearchSearchIdOptions): Promise<void>;
   	patchKnowledgeKnowledgebaseImportJob(knowledgeBaseId: string, importJobId: string, body: Models.ImportStatusRequest): Promise<Models.KnowledgeImportJobResponse>;
@@ -2999,6 +3070,7 @@ declare class KnowledgeApi {
   	postKnowledgeGuestSessionDocumentCopies(sessionId: string, documentId: string, opts?: KnowledgeApi.postKnowledgeGuestSessionDocumentCopiesOptions): Promise<void>;
   	postKnowledgeGuestSessionDocumentFeedback(sessionId: string, documentId: string, opts?: KnowledgeApi.postKnowledgeGuestSessionDocumentFeedbackOptions): Promise<Models.KnowledgeGuestDocumentFeedback>;
   	postKnowledgeGuestSessionDocumentViews(sessionId: string, documentId: string, opts?: KnowledgeApi.postKnowledgeGuestSessionDocumentViewsOptions): Promise<void>;
+  	postKnowledgeGuestSessionDocumentsAnswers(sessionId: string, body: Models.KnowledgeDocumentsAnswerFilter): Promise<Models.KnowledgeGuestAnswerDocumentsResponse>;
   	postKnowledgeGuestSessionDocumentsPresentations(sessionId: string, opts?: KnowledgeApi.postKnowledgeGuestSessionDocumentsPresentationsOptions): Promise<void>;
   	postKnowledgeGuestSessionDocumentsSearch(sessionId: string, opts?: KnowledgeApi.postKnowledgeGuestSessionDocumentsSearchOptions): Promise<Models.KnowledgeDocumentGuestSearch>;
   	postKnowledgeGuestSessionDocumentsSearchSuggestions(sessionId: string, opts?: KnowledgeApi.postKnowledgeGuestSessionDocumentsSearchSuggestionsOptions): Promise<Models.KnowledgeGuestDocumentSuggestion>;
@@ -3010,9 +3082,11 @@ declare class KnowledgeApi {
   	postKnowledgeKnowledgebaseDocumentVersions(knowledgeBaseId: string, documentId: string, body: Models.KnowledgeDocumentVersion): Promise<Models.KnowledgeDocumentVersion>;
   	postKnowledgeKnowledgebaseDocumentViews(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentViewsOptions): Promise<void>;
   	postKnowledgeKnowledgebaseDocuments(knowledgeBaseId: string, body: Models.KnowledgeDocumentReq): Promise<Models.KnowledgeDocumentResponse>;
+  	postKnowledgeKnowledgebaseDocumentsAnswers(knowledgeBaseId: string, body: Models.KnowledgeDocumentsAnswerFilter): Promise<Models.KnowledgeAnswerDocumentsResponse>;
   	postKnowledgeKnowledgebaseDocumentsBulkRemove(knowledgeBaseId: string, body: Models.KnowledgeDocumentBulkRemoveRequest): Promise<Models.BulkResponse>;
   	postKnowledgeKnowledgebaseDocumentsBulkUpdate(knowledgeBaseId: string, body: Models.KnowledgeDocumentBulkUpdateRequest): Promise<Models.BulkResponse>;
   	postKnowledgeKnowledgebaseDocumentsPresentations(knowledgeBaseId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentsPresentationsOptions): Promise<void>;
+  	postKnowledgeKnowledgebaseDocumentsQuery(knowledgeBaseId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentsQueryOptions): Promise<Models.KnowledgeDocumentQueryResponse>;
   	postKnowledgeKnowledgebaseDocumentsSearch(knowledgeBaseId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentsSearchOptions): Promise<Models.KnowledgeDocumentSearch>;
   	postKnowledgeKnowledgebaseDocumentsSearchSuggestions(knowledgeBaseId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentsSearchSuggestionsOptions): Promise<Models.KnowledgeDocumentSuggestion>;
   	postKnowledgeKnowledgebaseDocumentsVersionsBulkAdd(knowledgeBaseId: string, body: Models.KnowledgeDocumentBulkVersionAddRequest): Promise<Models.BulkResponse>;
@@ -3186,6 +3260,9 @@ declare namespace KnowledgeApi {
 		"sortBy"?: string;
 		"sortOrder"?: string;
 	}
+	export interface patchKnowledgeKnowledgebaseDocumentFeedbackFeedbackIdOptions {
+		"body"?: Models.KnowledgeDocumentFeedbackUpdateRequest;
+	}
 	export interface patchKnowledgeKnowledgebaseDocumentsSearchSearchIdOptions {
 		"body"?: Models.SearchUpdateRequest;
 	}
@@ -3220,6 +3297,10 @@ declare namespace KnowledgeApi {
 	export interface postKnowledgeKnowledgebaseDocumentsPresentationsOptions {
 		"body"?: Models.KnowledgeDocumentPresentation;
 	}
+	export interface postKnowledgeKnowledgebaseDocumentsQueryOptions {
+		"expand"?: Array<string>;
+		"body"?: Models.KnowledgeDocumentQuery;
+	}
 	export interface postKnowledgeKnowledgebaseDocumentsSearchOptions {
 		"expand"?: Array<string>;
 		"body"?: Models.KnowledgeDocumentSearchRequest;
@@ -4882,6 +4963,7 @@ declare class RoutingApi {
   	getRoutingPredictors(opts?: RoutingApi.getRoutingPredictorsOptions): Promise<Models.PredictorListing>;
   	getRoutingPredictorsKeyperformanceindicators(opts?: RoutingApi.getRoutingPredictorsKeyperformanceindicatorsOptions): Promise<Array<Models.KeyPerformanceIndicator>>;
   	getRoutingQueue(queueId: string): Promise<Models.Queue>;
+  	getRoutingQueueAssistant(queueId: string, opts?: RoutingApi.getRoutingQueueAssistantOptions): Promise<Models.AssistantQueue>;
   	getRoutingQueueComparisonperiod(queueId: string, comparisonPeriodId: string): Promise<Models.ComparisonPeriod>;
   	getRoutingQueueComparisonperiods(queueId: string): Promise<Models.ComparisonPeriodListing>;
   	getRoutingQueueEstimatedwaittime(queueId: string, opts?: RoutingApi.getRoutingQueueEstimatedwaittimeOptions): Promise<Models.EstimatedWaitTimePredictions>;
@@ -5042,6 +5124,9 @@ declare namespace RoutingApi {
 		"kpiGroup"?: string;
 		"expand"?: Array<string>;
 	}
+	export interface getRoutingQueueAssistantOptions {
+		"expand"?: string;
+	}
 	export interface getRoutingQueueEstimatedwaittimeOptions {
 		"conversationId"?: string;
 	}
@@ -7350,8 +7435,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -7420,6 +7505,8 @@ declare namespace Models {
 		"connectedDurationMs"?: number;
 		"conversationExternalContactIds"?: Array<string>;
 		"conversationExternalOrganizationIds"?: Array<string>;
+		"utilizationLabel"?: string;
+		"flowType"?: string;
 	}
 	export interface AcdStartDetailEventTopicAcdStartEvent {
@@ -7443,6 +7530,9 @@ declare namespace Models {
 		"divisionId"?: string;
 		"conversationExternalContactIds"?: Array<string>;
 		"conversationExternalOrganizationIds"?: Array<string>;
+		"utilizationLabel"?: string;
+		"routingPriority"?: number;
+		"requestedRoutingSkillIds"?: Array<string>;
 	}
 	export interface AchievedOutcome {
@@ -7546,8 +7636,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -7575,8 +7665,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -7670,8 +7760,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -7727,8 +7817,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -7753,8 +7843,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -7805,7 +7895,6 @@ declare namespace Models {
 	}
 	export interface ActivityCodesReference {
-		"id"?: string;
 		"ids"?: Array<string>;
 		"selfUri"?: string;
 	}
@@ -8267,8 +8356,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -8640,8 +8729,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -9199,6 +9288,10 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
+	export interface AnswerGenerationConfig {
+		"enabled": boolean;
+	}
 	export interface AnswerGenerationDocument {
 		"id"?: string;
 		"title"?: string;
@@ -9702,8 +9795,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -9745,6 +9838,44 @@ declare namespace Models {
 		"topicIds"?: Array<string>;
 	}
+	export interface Assistant {
+		"id"?: string;
+		"name": string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"createdBy"?: Models.UserReference;
+		"modifiedBy"?: Models.UserReference;
+		"googleDialogflowConfig"?: Models.GoogleDialogflowConfig;
+		"transcriptionConfig": Models.TranscriptionConfig;
+		"knowledgeSuggestionConfig": Models.KnowledgeSuggestionConfig;
+		"state"?: string;
+		"copilot"?: Models.Copilot;
+		"selfUri"?: string;
+	}
+	export interface AssistantListing {
+		"entities"?: Array<Models.Assistant>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	export interface AssistantQueue {
+		"id": string;
+		"mediaTypes": Array<string>;
+		"assistant"?: Models.Assistant;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"selfUri"?: string;
+	}
+	export interface AssistantQueueListing {
+		"entities"?: Array<Models.AssistantQueue>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
 	export interface AssociatedValueField {
 		"dataType": string;
 		"name": string;
@@ -9832,8 +9963,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -10086,8 +10217,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -10460,8 +10591,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -10479,8 +10610,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -10570,6 +10701,14 @@ declare namespace Models {
 		"percent"?: number;
 	}
+	export interface BuActivitySettingsRequest {
+		"defaultActivityCodeId"?: string;
+	}
+	export interface BuActivitySettingsResponse {
+		"defaultActivityCode"?: Models.ActivityCodeReference;
+	}
 	export interface BuAgentScheduleActivity {
 		"startDate"?: string;
 		"lengthMinutes"?: number;
@@ -10904,6 +11043,14 @@ declare namespace Models {
 		"agents"?: Array<Models.UserReference>;
 	}
+	export interface BuNotificationSettingsRequest {
+		"scheduling"?: Models.BuScheduleNotificationsSettingsRequest;
+	}
+	export interface BuNotificationSettingsResponse {
+		"scheduling"?: Models.BuScheduleNotificationsSettingsResponse;
+	}
 	export interface BuPlanningGroupHeadcountForecast {
 		"planningGroup"?: Models.PlanningGroupReference;
 		"requiredPerInterval"?: Array<number>;
@@ -10984,6 +11131,22 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
+	export interface BuScheduleNotificationsCategorySettings {
+		"activityCategory": string;
+		"earlyReminderEnabled": boolean;
+		"onTimeReminderEnabled": boolean;
+	}
+	export interface BuScheduleNotificationsSettingsRequest {
+		"earlyReminderMinutes"?: number;
+		"activityCategorySettings"?: Array<Models.BuScheduleNotificationsCategorySettings>;
+	}
+	export interface BuScheduleNotificationsSettingsResponse {
+		"earlyReminderMinutes": number;
+		"activityCategorySettings": Array<Models.BuScheduleNotificationsCategorySettings>;
+	}
 	export interface BuScheduleReference {
 		"id"?: string;
 		"weekDate"?: string;
@@ -11536,8 +11699,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -11599,8 +11762,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -11702,8 +11865,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -11764,8 +11927,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -11913,8 +12076,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12005,8 +12168,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12165,8 +12328,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12178,8 +12341,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12296,6 +12459,11 @@ declare namespace Models {
 		"conditionType": string;
 	}
+	export interface CampaignRuleConditionGroup {
+		"matchAnyConditions": boolean;
+		"conditions": Array<Models.CampaignRuleCondition>;
+	}
 	export interface CampaignRuleEntities {
 		"campaigns"?: Array<Models.DomainEntityRef>;
 		"sequences"?: Array<Models.DomainEntityRef>;
@@ -12307,8 +12475,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12358,8 +12526,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12415,8 +12583,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12519,8 +12687,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12596,8 +12764,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12753,8 +12921,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12801,8 +12969,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12852,8 +13020,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12898,8 +13066,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12944,8 +13112,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13072,8 +13240,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13130,8 +13298,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13143,8 +13311,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13192,8 +13360,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13419,8 +13587,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13432,8 +13600,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13478,7 +13646,6 @@ declare namespace Models {
 		"criteria"?: Models.ContactBulkSearchCriteria;
 		"contactIds"?: Array<string>;
 		"contact"?: Models.DialerContact;
-		"generateDownloadUri"?: boolean;
 	}
 	export interface ContactBulkSearchCriteria {
@@ -13489,7 +13656,6 @@ declare namespace Models {
 	export interface ContactBulkSearchParameters {
 		"contactListFilterId"?: string;
 		"criteria"?: Models.ContactBulkSearchCriteria;
-		"generateDownloadUri"?: boolean;
 	}
 	export interface ContactCallbackRequest {
@@ -13593,8 +13759,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13606,8 +13772,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13642,8 +13808,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13695,8 +13861,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13731,8 +13897,8 @@ declare namespace Models {
 		"total"?: number;
 		"contactsCount"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -14194,6 +14360,7 @@ declare namespace Models {
 		"conversationDisconnect"?: Models.ConversationDisconnectSettings;
 		"conversationClear"?: Models.ConversationClearSettings;
 		"humanize"?: Models.Humanize;
+		"notifications"?: Models.NotificationsSettings;
 	}
 	export interface ConversationAssociation {
@@ -14556,8 +14723,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -15154,8 +15321,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -16083,6 +16250,11 @@ declare namespace Models {
 		"cursor"?: string;
 	}
+	export interface ConversationProfile {
+		"languageCode": string;
+		"name": string;
+	}
 	export interface ConversationProperties {
 		"isWaiting"?: boolean;
 		"isActive"?: boolean;
@@ -16584,6 +16756,52 @@ declare namespace Models {
 		"endTime"?: string;
 	}
+	export interface Copilot {
+		"enabled"?: boolean;
+		"liveOnQueue": boolean;
+		"defaultLanguage": string;
+		"knowledgeAnswerConfig"?: Models.KnowledgeAnswerConfig;
+		"summaryGenerationConfig"?: Models.SummaryGenerationConfig;
+		"wrapupCodePredictionConfig"?: Models.WrapupCodePredictionConfig;
+		"answerGenerationConfig"?: Models.AnswerGenerationConfig;
+		"nluEngineType"?: string;
+		"nluConfig"?: Models.NluConfig;
+		"ruleEngineConfig"?: Models.RuleEngineConfig;
+		"selfUri"?: string;
+	}
+	export interface CopilotAction {
+		"actionType": string;
+		"attributes"?: { [key: string]: string; };
+	}
+	export interface CopilotCondition {
+		"conditionType": string;
+		"conditionValues": Array<string>;
+	}
+	export interface CopilotFallbackAction {
+		"actionType": string;
+		"attributes"?: { [key: string]: string; };
+	}
+	export interface CopilotNluDomain {
+		"id": string;
+		"useLatestVersion": boolean;
+		"version"?: Models.CopilotNluDomainVersion;
+		"selfUri"?: string;
+	}
+	export interface CopilotNluDomainVersion {
+		"id": string;
+		"selfUri"?: string;
+	}
+	export interface CopilotRule {
+		"conditions": Array<Models.CopilotCondition>;
+		"actions": Array<Models.CopilotAction>;
+	}
 	export interface CopyAttachmentsRequest {
 		"sourceMessage": Models.DomainEntityRef;
 		"attachments": Array<Models.Attachment>;
@@ -17230,8 +17448,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17257,8 +17475,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17393,6 +17611,14 @@ declare namespace Models {
 		"cursors"?: Models.Cursors;
 	}
+	export interface CursorExternalSourceListing {
+		"entities"?: Array<Models.ExternalSource>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+		"cursors"?: Models.Cursors;
+	}
 	export interface CursorNoteListing {
 		"entities"?: Array<Models.Note>;
 		"nextUri"?: string;
@@ -17555,8 +17781,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17579,8 +17805,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17613,8 +17839,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17657,8 +17883,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17686,8 +17912,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17793,8 +18019,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17806,8 +18032,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17895,8 +18121,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17928,8 +18154,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -18065,8 +18291,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -18499,8 +18725,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -18768,8 +18994,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -18800,8 +19026,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -18923,8 +19149,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -18953,8 +19179,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -19010,8 +19236,8 @@ declare namespace Models {
 		"total"?: number;
 		"allDivsPermitted"?: boolean;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -19072,8 +19298,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -19085,8 +19311,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -19382,8 +19608,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -19670,8 +19896,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -19689,8 +19915,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -19702,8 +19928,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -19715,8 +19941,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -19728,8 +19954,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -20140,8 +20366,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -20174,8 +20400,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -20514,8 +20740,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -20582,8 +20808,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -20752,8 +20978,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -20897,8 +21123,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -20910,8 +21136,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -20959,8 +21185,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -21302,8 +21528,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -21343,8 +21569,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -21561,8 +21787,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -21767,8 +21993,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -21806,8 +22032,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -21820,8 +22046,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -22439,8 +22665,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -22485,8 +22711,8 @@ declare namespace Models {
 		"total"?: number;
 		"partialResults"?: boolean;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -22551,8 +22777,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -22648,13 +22874,18 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
 	}
+	export interface Fallback {
+		"enabled"?: boolean;
+		"actions"?: Array<Models.CopilotFallbackAction>;
+	}
 	export interface Faq {
 		"question"?: string;
 		"answer"?: string;
@@ -22696,8 +22927,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -22845,8 +23076,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23088,8 +23319,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23127,8 +23358,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23447,8 +23678,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23460,8 +23691,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23555,8 +23786,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23568,8 +23799,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23612,8 +23843,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23650,8 +23881,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23712,8 +23943,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23841,6 +24072,7 @@ declare namespace Models {
 		"id"?: string;
 		"function"?: Models.Function;
 		"zip"?: Models.FunctionZipConfig;
+		"uploadExceptionHistory"?: Array<Models.FunctionZipConfig>;
 		"selfUri"?: string;
 	}
@@ -23867,6 +24099,8 @@ declare namespace Models {
 		"id"?: string;
 		"name"?: string;
 		"dateCreated"?: string;
+		"errorMessage"?: string;
+		"requestId"?: string;
 	}
 	export interface GDPRJourneyCustomer {
@@ -23893,8 +24127,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23919,8 +24153,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24137,8 +24371,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24202,6 +24436,11 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
+	export interface GoogleDialogflowConfig {
+		"integrationId"?: string;
+		"conversationProfiles": Array<Models.ConversationProfile>;
+	}
 	export interface GoogleDialogflowCustomSettings {
 		"environment"?: string;
 		"eventName"?: string;
@@ -24250,8 +24489,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24284,8 +24523,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24358,8 +24597,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24404,8 +24643,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24815,8 +25054,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24829,8 +25068,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24868,8 +25107,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24984,8 +25223,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -25012,7 +25251,6 @@ declare namespace Models {
 		"subDomain"?: boolean;
 		"mailFromSettings"?: Models.MailFromResult;
 		"customSMTPServer"?: Models.DomainEntityRef;
-		"imapSettings"?: Models.ImapSettings;
 		"selfUri"?: string;
 	}
@@ -25022,8 +25260,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -25071,7 +25309,6 @@ declare namespace Models {
 		"signature"?: Models.Signature;
 		"historyInclusion"?: string;
 		"allowMultipleActions"?: boolean;
-		"imapFolder"?: string;
 		"selfUri"?: string;
 	}
@@ -25081,8 +25318,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -25298,8 +25535,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -25375,8 +25612,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -25427,8 +25664,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -25480,8 +25717,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -25510,8 +25747,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -26406,8 +26643,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -26432,8 +26669,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -27025,6 +27262,22 @@ declare namespace Models {
 		"range"?: Models.AggregationRange;
 	}
+	export interface KnowledgeAnswerConfig {
+		"enabled": boolean;
+	}
+	export interface KnowledgeAnswerDocumentResponse {
+		"id"?: string;
+		"title"?: string;
+		"answer"?: string;
+		"variation"?: Models.DocumentVariationAnswer;
+	}
+	export interface KnowledgeAnswerDocumentsResponse {
+		"results"?: Array<Models.KnowledgeAnswerDocumentResponse>;
+		"answerGeneration"?: Models.KnowledgeAnswerGenerationResponse;
+	}
 	export interface KnowledgeAnswerGenerationResponse {
 		"answer"?: string;
 		"documents"?: Array<Models.AnswerGenerationDocument>;
@@ -27088,6 +27341,12 @@ declare namespace Models {
 		"description"?: string;
 	}
+	export interface KnowledgeBaseWithDialectReference {
+		"id": string;
+		"languageCode": string;
+		"selfUri"?: string;
+	}
 	export interface KnowledgeCategory {
 		"id"?: string;
 		"name": string;
@@ -27253,6 +27512,13 @@ declare namespace Models {
 		"previousUri"?: string;
 	}
+	export interface KnowledgeDocumentFeedbackUpdateRequest {
+		"rating": string;
+		"reason"?: string;
+		"comment"?: string;
+		"state"?: string;
+	}
 	export interface KnowledgeDocumentGuestSearch {
 		"query": string;
 		"pageSize"?: number;
@@ -27293,6 +27559,25 @@ declare namespace Models {
 		"application": Models.KnowledgeSearchClientApplication;
 	}
+	export interface KnowledgeDocumentQuery {
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"includeDraftDocuments"?: boolean;
+		"interval"?: Models.DocumentQueryInterval;
+		"filter": Models.DocumentQuery;
+		"includeVariations"?: string;
+		"sortOrder"?: string;
+		"sortBy"?: string;
+	}
+	export interface KnowledgeDocumentQueryResponse {
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"total"?: number;
+		"pageCount"?: number;
+		"results"?: Array<Models.KnowledgeDocumentResponse>;
+	}
 	export interface KnowledgeDocumentReference {
 		"id": string;
 		"knowledgeBase": Models.KnowledgeBaseReference;
@@ -27476,6 +27761,17 @@ declare namespace Models {
 		"conversationContext"?: Models.KnowledgeConversationContext;
 	}
+	export interface KnowledgeDocumentsAnswerFilter {
+		"query"?: string;
+		"language"?: string;
+		"appType"?: string;
+		"queryType"?: string;
+		"searchId"?: string;
+		"insertHighlightIntoVariationContent"?: boolean;
+		"answerMode"?: Array<string>;
+		"variationIds": Array<string>;
+	}
 	export interface KnowledgeExportJobDocumentsFilter {
 		"interval"?: string;
 		"entities"?: Array<Models.Entity>;
@@ -27530,6 +27826,17 @@ declare namespace Models {
 		"totalPhraseHitCount"?: number;
 	}
+	export interface KnowledgeGuestAnswerDocumentResponse {
+		"id"?: string;
+		"title"?: string;
+		"answer"?: string;
+		"variation"?: Models.KnowledgeGuestDocumentVariationAnswer;
+	}
+	export interface KnowledgeGuestAnswerDocumentsResponse {
+		"results"?: Array<Models.KnowledgeGuestAnswerDocumentResponse>;
+	}
 	export interface KnowledgeGuestDocumentCopy {
 		"documentVariationId": string;
 		"documentVersionId": string;
@@ -27893,6 +28200,12 @@ declare namespace Models {
 		"results"?: Array<Models.KnowledgeSearchDocumentV1>;
 	}
+	export interface KnowledgeSuggestionConfig {
+		"vendorName": string;
+		"knowledgeBase"?: Models.KnowledgeBaseReference;
+		"knowledgeBases"?: Array<Models.KnowledgeBaseWithDialectReference>;
+	}
 	export interface KnowledgeTraining {
 		"id"?: string;
 		"dateTriggered"?: string;
@@ -27981,8 +28294,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -28268,8 +28581,8 @@ declare namespace Models {
 		"total"?: number;
 		"unfilteredTotal"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -28286,8 +28599,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -28533,8 +28846,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -28650,8 +28963,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -28663,8 +28976,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -28712,8 +29025,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -28725,8 +29038,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -28767,8 +29080,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -28922,8 +29235,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -28936,8 +29249,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -29164,8 +29477,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -29268,8 +29581,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -29640,8 +29953,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -29840,8 +30153,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -29853,8 +30166,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -29878,8 +30191,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -29916,8 +30229,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -29992,8 +30305,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -30533,6 +30846,11 @@ declare namespace Models {
 		"endOccurrenceDetails"?: Models.OccurrenceDetails;
 	}
+	export interface NluConfig {
+		"domain": Models.CopilotNluDomain;
+		"intentConfidenceThreshold": number;
+	}
 	export interface NluConfusionMatrixColumn {
 		"name": string;
 		"value": number;
@@ -30587,8 +30905,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -30618,8 +30936,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -30642,8 +30960,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -30717,8 +31035,8 @@ declare namespace Models {
 		"total"?: number;
 		"partialResults"?: boolean;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -30788,8 +31106,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -30926,8 +31244,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -31176,8 +31494,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -31504,8 +31822,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -31525,8 +31843,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -31557,8 +31875,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -31638,8 +31956,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -31870,8 +32188,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -31884,8 +32202,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -32000,8 +32318,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -32626,8 +32944,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -32700,8 +33018,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -32779,8 +33097,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -32805,8 +33123,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -32877,8 +33195,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -32998,8 +33316,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -33386,8 +33704,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -33399,8 +33717,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -36208,8 +36526,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -36250,8 +36568,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -36478,8 +36796,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -36672,8 +36990,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -36854,8 +37172,8 @@ declare namespace Models {
 		"total"?: number;
 		"partialResults"?: boolean;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -36924,8 +37242,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -36996,8 +37314,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -37392,8 +37710,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -37405,8 +37723,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -37433,6 +37751,7 @@ declare namespace Models {
 	export interface ResponseQueryRequest {
 		"queryPhrase"?: string;
 		"pageSize"?: number;
+		"pageNumber"?: number;
 		"filters"?: Array<Models.ResponseFilter>;
 	}
@@ -37458,8 +37777,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -37474,6 +37793,7 @@ declare namespace Models {
 	export interface ResponseText {
 		"content": string;
 		"contentType"?: string;
+		"type"?: string;
 	}
 	export interface RestErrorDetail {
@@ -37527,6 +37847,13 @@ declare namespace Models {
 		"divisionId": string;
 	}
+	export interface RoleSettings {
+		"id"?: string;
+		"backfillEnabled"?: boolean;
+		"authorizationGrantDivisionAware"?: boolean;
+		"selfUri"?: string;
+	}
 	export interface Room {
 		"id"?: string;
 		"name"?: string;
@@ -37640,6 +37967,7 @@ declare namespace Models {
 		"priority"?: number;
 		"skillIds"?: Array<string>;
 		"languageId"?: string;
+		"labelId"?: string;
 		"requestScoredAgents"?: Array<Models.RequestScoredAgent>;
 	}
@@ -37647,6 +37975,7 @@ declare namespace Models {
 		"priority"?: number;
 		"skills"?: Array<Models.RoutingSkill>;
 		"language"?: Models.Language;
+		"label"?: Models.UtilizationLabel;
 		"scoredAgents"?: Array<Models.ScoredAgent>;
 	}
@@ -37739,6 +38068,17 @@ declare namespace Models {
 		"skillIds"?: Array<string>;
 	}
+	export interface RuleConfig {
+		"id"?: string;
+		"enabled": boolean;
+		"rule": Models.CopilotRule;
+	}
+	export interface RuleEngineConfig {
+		"rules": Array<Models.RuleConfig>;
+		"fallback"?: Models.Fallback;
+	}
 	export interface RuleSet {
 		"id"?: string;
 		"name": string;
@@ -37762,8 +38102,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -37837,8 +38177,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -37851,8 +38191,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -37923,8 +38263,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -37937,8 +38277,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -38335,8 +38675,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -38395,8 +38735,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -38517,8 +38857,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -38569,8 +38909,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -38839,8 +39179,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -39090,8 +39430,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -39103,8 +39443,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -39215,8 +39555,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -39296,8 +39636,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -39585,8 +39925,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -39657,8 +39997,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -39678,8 +40018,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -39814,6 +40154,10 @@ declare namespace Models {
 		"data"?: { [key: string]: string; };
 	}
+	export interface SummaryGenerationConfig {
+		"enabled": boolean;
+	}
 	export interface SupportCenterCategory {
 		"id"?: string;
 		"selfUri"?: string;
@@ -39911,8 +40255,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -40091,8 +40435,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -40198,8 +40542,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -40211,8 +40555,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -40238,8 +40582,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -40916,8 +41260,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -41184,6 +41528,10 @@ declare namespace Models {
 		"urls"?: Array<Models.SegmentUrl>;
 	}
+	export interface TranscriptionConfig {
+		"vendorName": string;
+	}
 	export interface TranscriptionEnginesRequest {
 		"transcriptionEngines": Array<Models.ProgramTranscriptionEngine>;
 	}
@@ -41263,6 +41611,7 @@ declare namespace Models {
 	export interface TransferRequest {
 		"transferType"?: string;
+		"keepInternalMessageAlive"?: boolean;
 		"userId"?: string;
 		"address"?: string;
 		"userName"?: string;
@@ -41287,6 +41636,7 @@ declare namespace Models {
 	export interface TransferToAgentRequest {
 		"transferType"?: string;
+		"keepInternalMessageAlive"?: boolean;
 		"userId"?: string;
 		"userName"?: string;
 		"userDisplayName"?: string;
@@ -41295,11 +41645,13 @@ declare namespace Models {
 	export interface TransferToExternalRequest {
 		"transferType"?: string;
+		"keepInternalMessageAlive"?: boolean;
 		"address"?: string;
 	}
 	export interface TransferToQueueRequest {
 		"transferType"?: string;
+		"keepInternalMessageAlive"?: boolean;
 		"queueId"?: string;
 		"queueName"?: string;
 	}
@@ -41404,8 +41756,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -41423,8 +41775,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -41493,8 +41845,8 @@ declare namespace Models {
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -41576,8 +41928,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -41608,8 +41960,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -41693,8 +42045,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -41784,8 +42136,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -41808,8 +42160,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -41836,8 +42188,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -41883,8 +42235,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -41975,8 +42327,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -42487,8 +42839,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -42654,8 +43006,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -42749,8 +43101,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -42918,8 +43270,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -42984,8 +43336,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -43013,8 +43365,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -43213,8 +43565,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -43380,8 +43732,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -43409,8 +43761,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -44205,8 +44557,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -44421,8 +44773,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -46210,8 +46562,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -46881,6 +47233,12 @@ declare namespace Models {
 		"values": Array<string>;
 	}
+	export interface WorkitemFlowReference {
+		"id"?: string;
+		"name"?: string;
+		"selfUri"?: string;
+	}
 	export interface WorkitemManualAssign {
 		"id": string;
 	}
@@ -46961,6 +47319,9 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
+	export interface WorkitemRuleSettings {
+	}
 	export interface WorkitemSchema {
 		"id"?: string;
 		"name"?: string;
@@ -47415,8 +47776,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -47440,8 +47801,8 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -47655,13 +48016,17 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"firstUri"?: string;
-		"selfUri"?: string;
 		"lastUri"?: string;
+		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
 	}
+	export interface WrapupCodePredictionConfig {
+		"enabled": boolean;
+	}
 	export interface WrapupCodeRequest {
 		"id"?: string;
 		"name": string;