purecloud-platform-client-v2 200.0.0 → 202.0.0

package/index.d.ts

@@ -2470,6 +2470,7 @@ declare class IntegrationsApi {
   	getIntegrationsActions(opts?: IntegrationsApi.getIntegrationsActionsOptions): Promise<Models.ActionEntityListing>; 
   	getIntegrationsActionsCategories(opts?: IntegrationsApi.getIntegrationsActionsCategoriesOptions): Promise<Models.CategoryEntityListing>; 
   	getIntegrationsActionsCertificates(opts?: IntegrationsApi.getIntegrationsActionsCertificatesOptions): Promise<Models.ActionCertificateListing>; 
+  	getIntegrationsActionsCertificatesTruststore(): Promise<Models.TrustedCertificates>; 
   	getIntegrationsActionsDrafts(opts?: IntegrationsApi.getIntegrationsActionsDraftsOptions): Promise<Models.ActionEntityListing>; 
   	getIntegrationsActionsFunctionsRuntimes(): Promise<Array<Models.FunctionRuntime>>; 
   	getIntegrationsBotconnectorIntegrationIdBot(integrationId: string, botId: string, opts?: IntegrationsApi.getIntegrationsBotconnectorIntegrationIdBotOptions): Promise<Models.BotConnectorBot>; 
@@ -3720,7 +3721,9 @@ declare class OrganizationApi {
   	getOrganizationsLimitsDocs(): Promise<Models.LimitDocumentation>; 
   	getOrganizationsLimitsDocsFreetrial(): Promise<Models.FreeTrialLimitDocs>; 
   	getOrganizationsLimitsNamespace(namespaceName: string): Promise<Models.LimitsEntityListing>; 
+  	getOrganizationsLimitsNamespaceCounts(namespaceName: string, opts?: OrganizationApi.getOrganizationsLimitsNamespaceCountsOptions): Promise<Models.LimitCountListing>; 
   	getOrganizationsLimitsNamespaceDefaults(namespaceName: string): Promise<Models.LimitsEntityListing>; 
+  	getOrganizationsLimitsNamespaceLimitCounts(namespaceName: string, limitName: string, opts?: OrganizationApi.getOrganizationsLimitsNamespaceLimitCountsOptions): Promise<Models.LimitCountListing>; 
   	getOrganizationsLimitsNamespaces(opts?: OrganizationApi.getOrganizationsLimitsNamespacesOptions): Promise<object>; 
   	getOrganizationsMe(): Promise<Models.Organization>; 
   	getOrganizationsWhitelist(): Promise<Models.OrgWhitelistSettings>; 
@@ -3740,6 +3743,16 @@ declare namespace OrganizationApi {
 		"pageSize"?: number;
 		"expand"?: Array<string>;
 	}
+	export interface getOrganizationsLimitsNamespaceCountsOptions { 
+		"cursor"?: string;
+		"entityId"?: string;
+		"userId"?: string;
+	}
+	export interface getOrganizationsLimitsNamespaceLimitCountsOptions { 
+		"entityId"?: string;
+		"userId"?: string;
+		"cursor"?: string;
+	}
 	export interface getOrganizationsLimitsNamespacesOptions { 
 		"pageSize"?: number;
 		"pageNumber"?: number;
@@ -3894,6 +3907,8 @@ declare class OutboundApi {
   	getOutboundCampaignsDivisionviews(opts?: OutboundApi.getOutboundCampaignsDivisionviewsOptions): Promise<Models.CampaignDivisionViewListing>; 
   	getOutboundContactlist(contactListId: string, opts?: OutboundApi.getOutboundContactlistOptions): Promise<Models.ContactList>; 
   	getOutboundContactlistContact(contactListId: string, contactId: string): Promise<Models.DialerContact>; 
+  	getOutboundContactlistContactsBulkJob(contactListId: string, jobId: string): Promise<Models.ContactsBulkOperationJob>; 
+  	getOutboundContactlistContactsBulkJobs(contactListId: string): Promise<Models.ContactsBulkOperationJobListing>; 
   	getOutboundContactlistExport(contactListId: string, opts?: OutboundApi.getOutboundContactlistExportOptions): Promise<Models.ExportUri>; 
   	getOutboundContactlistImportstatus(contactListId: string): Promise<Models.ImportStatus>; 
   	getOutboundContactlistTimezonemappingpreview(contactListId: string): Promise<Models.TimeZoneMappingPreview>; 
@@ -5717,9 +5732,9 @@ declare class TaskManagementApi {
   	patchTaskmanagementWorkitemAssignment(workitemId: string, body: Models.WorkitemManualAssign): Promise<void>; 
   	patchTaskmanagementWorkitemUserWrapups(workitemId: string, userId: string, body: Models.WorkitemWrapupUpdate): Promise<Models.WorkitemWrapup>; 
   	patchTaskmanagementWorkitemUsersMeWrapups(workitemId: string, body: Models.WorkitemWrapupUpdate): Promise<Models.WorkitemWrapup>; 
-  	patchTaskmanagementWorktype(worktypeId: string, opts?: TaskManagementApi.patchTaskmanagementWorktypeOptions): Promise<Models.Worktype>; 
-  	patchTaskmanagementWorktypeStatus(worktypeId: string, statusId: string, opts?: TaskManagementApi.patchTaskmanagementWorktypeStatusOptions): Promise<Models.WorkitemStatus>; 
-  	postTaskmanagementWorkbins(opts?: TaskManagementApi.postTaskmanagementWorkbinsOptions): Promise<Models.Workbin>; 
+  	patchTaskmanagementWorktype(worktypeId: string, body: Models.WorktypeUpdate): Promise<Models.Worktype>; 
+  	patchTaskmanagementWorktypeStatus(worktypeId: string, statusId: string, body: Models.WorkitemStatusUpdate): Promise<Models.WorkitemStatus>; 
+  	postTaskmanagementWorkbins(body: Models.WorkbinCreate): Promise<Models.Workbin>; 
   	postTaskmanagementWorkbinsQuery(body: Models.WorkbinQueryRequest): Promise<Models.WorkbinQueryEntityListing>; 
   	postTaskmanagementWorkitemAcdCancel(workitemId: string): Promise<Models.Workitem>; 
   	postTaskmanagementWorkitemDisconnect(workitemId: string): Promise<Models.Workitem>; 
@@ -5728,8 +5743,8 @@ declare class TaskManagementApi {
   	postTaskmanagementWorkitemsQuery(body: Models.WorkitemQueryPostRequest): Promise<Models.WorkitemPostQueryEntityListing>; 
   	postTaskmanagementWorkitemsQueryJobs(body: Models.WorkitemQueryJobCreate): Promise<Models.WorkitemQueryJobResponse>; 
   	postTaskmanagementWorkitemsSchemas(body: Models.DataSchema): Promise<Models.DataSchema>; 
-  	postTaskmanagementWorktypeStatuses(worktypeId: string, opts?: TaskManagementApi.postTaskmanagementWorktypeStatusesOptions): Promise<Models.WorkitemStatus>; 
-  	postTaskmanagementWorktypes(opts?: TaskManagementApi.postTaskmanagementWorktypesOptions): Promise<Models.Worktype>; 
+  	postTaskmanagementWorktypeStatuses(worktypeId: string, body: Models.WorkitemStatusCreate): Promise<Models.WorkitemStatus>; 
+  	postTaskmanagementWorktypes(body: Models.WorktypeCreate): Promise<Models.Worktype>; 
   	postTaskmanagementWorktypesQuery(body: Models.WorktypeQueryRequest): Promise<Models.WorktypeQueryEntityListing>; 
   	putTaskmanagementWorkitemsSchema(schemaId: string, body: Models.DataSchema): Promise<Models.DataSchema>;
 }
@@ -5784,24 +5799,9 @@ declare namespace TaskManagementApi {
 		"pageSize"?: number;
 		"sortOrder"?: string;
 	}
-	export interface patchTaskmanagementWorktypeOptions { 
-		"body"?: Models.WorktypeUpdate;
-	}
-	export interface patchTaskmanagementWorktypeStatusOptions { 
-		"body"?: Models.WorkitemStatusUpdate;
-	}
-	export interface postTaskmanagementWorkbinsOptions { 
-		"body"?: Models.WorkbinCreate;
-	}
 	export interface postTaskmanagementWorkitemTerminateOptions { 
 		"body"?: Models.WorkitemTerminate;
 	}
-	export interface postTaskmanagementWorktypeStatusesOptions { 
-		"body"?: Models.WorkitemStatusCreate;
-	}
-	export interface postTaskmanagementWorktypesOptions { 
-		"body"?: Models.WorktypeCreate;
-	}
 }
 
 declare class TeamsApi {  
@@ -6256,6 +6256,7 @@ declare class UserRecordingsApi {
   	deleteUserrecording(recordingId: string): Promise<void>; 
   	getUserrecording(recordingId: string, opts?: UserRecordingsApi.getUserrecordingOptions): Promise<Models.UserRecording>; 
   	getUserrecordingMedia(recordingId: string, opts?: UserRecordingsApi.getUserrecordingMediaOptions): Promise<Models.DownloadResponse>; 
+  	getUserrecordingTranscoding(recordingId: string, opts?: UserRecordingsApi.getUserrecordingTranscodingOptions): Promise<Models.DownloadResponse>; 
   	getUserrecordings(opts?: UserRecordingsApi.getUserrecordingsOptions): Promise<Models.UserRecordingEntityListing>; 
   	getUserrecordingsSummary(): Promise<Models.FaxSummary>; 
   	putUserrecording(recordingId: string, body: Models.UserRecording, opts?: UserRecordingsApi.putUserrecordingOptions): Promise<Models.UserRecording>;
@@ -6269,6 +6270,9 @@ declare namespace UserRecordingsApi {
 		"formatId"?: string;
 		"async"?: boolean;
 	}
+	export interface getUserrecordingTranscodingOptions { 
+		"formatId"?: string;
+	}
 	export interface getUserrecordingsOptions { 
 		"pageSize"?: number;
 		"pageNumber"?: number;
@@ -6715,6 +6719,8 @@ declare class WorkforceManagementApi {
   	deleteWorkforcemanagementBusinessunitTimeoffplan(businessUnitId: string, timeOffPlanId: string): Promise<void>; 
   	deleteWorkforcemanagementBusinessunitWeekSchedule(businessUnitId: string, weekId: string, scheduleId: string): Promise<Models.BuAsyncScheduleResponse>; 
   	deleteWorkforcemanagementBusinessunitWeekShorttermforecast(businessUnitId: string, weekDateId: string, forecastId: string): Promise<void>; 
+  	deleteWorkforcemanagementBusinessunitWorkplanbid(businessUnitId: string, bidId: string): Promise<void>; 
+  	deleteWorkforcemanagementBusinessunitWorkplanbidGroup(businessUnitId: string, bidId: string, bidGroupId: string): Promise<void>; 
   	deleteWorkforcemanagementCalendarUrlIcs(): Promise<void>; 
   	deleteWorkforcemanagementManagementunit(managementUnitId: string): Promise<void>; 
   	deleteWorkforcemanagementManagementunitTimeofflimit(managementUnitId: string, timeOffLimitId: string): Promise<void>; 
@@ -6729,6 +6735,13 @@ declare class WorkforceManagementApi {
   	getWorkforcemanagementAgentAdherenceExplanation(agentId: string, explanationId: string): Promise<Models.AdherenceExplanationResponse>; 
   	getWorkforcemanagementAgentManagementunit(agentId: string): Promise<Models.AgentManagementUnitReference>; 
   	getWorkforcemanagementAgentsMeManagementunit(): Promise<Models.AgentManagementUnitReference>; 
+  	getWorkforcemanagementAlternativeshiftsOffersJob(jobId: string): Promise<Models.AlternativeShiftJobResponse>; 
+  	getWorkforcemanagementAlternativeshiftsOffersSearchJob(jobId: string): Promise<Models.AlternativeShiftJobResponse>; 
+  	getWorkforcemanagementAlternativeshiftsSettings(): Promise<Models.AlternativeShiftBuSettingsResponse>; 
+  	getWorkforcemanagementAlternativeshiftsTrade(tradeId: string): Promise<Models.AlternativeShiftTradeResponse>; 
+  	getWorkforcemanagementAlternativeshiftsTrades(opts?: WorkforceManagementApi.getWorkforcemanagementAlternativeshiftsTradesOptions): Promise<Models.ListAlternativeShiftTradesResponse>; 
+  	getWorkforcemanagementAlternativeshiftsTradesJob(jobId: string): Promise<Models.AlternativeShiftJobResponse>; 
+  	getWorkforcemanagementAlternativeshiftsTradesStateJob(jobId: string): Promise<Models.AlternativeShiftJobResponse>; 
   	getWorkforcemanagementBusinessunit(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitOptions): Promise<Models.BusinessUnitResponse>; 
   	getWorkforcemanagementBusinessunitActivitycode(businessUnitId: string, activityCodeId: string): Promise<Models.BusinessUnitActivityCode>; 
   	getWorkforcemanagementBusinessunitActivitycodes(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitActivitycodesOptions): Promise<Models.BusinessUnitActivityCodeListing>; 
@@ -6736,6 +6749,9 @@ declare class WorkforceManagementApi {
   	getWorkforcemanagementBusinessunitActivityplanRunsJob(businessUnitId: string, activityPlanId: string, jobId: string): Promise<Models.ActivityPlanRunJobResponse>; 
   	getWorkforcemanagementBusinessunitActivityplans(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitActivityplansOptions): Promise<Models.ActivityPlanListing>; 
   	getWorkforcemanagementBusinessunitActivityplansJobs(businessUnitId: string): Promise<Models.ActivityPlanJobListing>; 
+  	getWorkforcemanagementBusinessunitAlternativeshiftsSettings(businessUnitId: string): Promise<Models.AlternativeShiftBuSettingsResponse>; 
+  	getWorkforcemanagementBusinessunitAlternativeshiftsTrade(businessUnitId: string, tradeId: string): Promise<Models.AlternativeShiftTradeResponse>; 
+  	getWorkforcemanagementBusinessunitAlternativeshiftsTradesSearchJob(businessUnitId: string, jobId: string): Promise<Models.BuAlternativeShiftJobResponse>; 
   	getWorkforcemanagementBusinessunitIntradayPlanninggroups(businessUnitId: string, _date: string): Promise<Models.WfmIntradayPlanningGroupListing>; 
   	getWorkforcemanagementBusinessunitManagementunits(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitManagementunitsOptions): Promise<Models.ManagementUnitListing>; 
   	getWorkforcemanagementBusinessunitPlanninggroup(businessUnitId: string, planningGroupId: string): Promise<Models.PlanningGroup>; 
@@ -6765,6 +6781,11 @@ declare class WorkforceManagementApi {
   	getWorkforcemanagementBusinessunitWeekShorttermforecastPlanninggroups(businessUnitId: string, weekDateId: string, forecastId: string): Promise<Models.ForecastPlanningGroupsResponse>; 
   	getWorkforcemanagementBusinessunitWeekShorttermforecastStaffingrequirement(businessUnitId: string, weekDateId: string, forecastId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitWeekShorttermforecastStaffingrequirementOptions): Promise<Models.BuForecastStaffingRequirementsResultResponse>; 
   	getWorkforcemanagementBusinessunitWeekShorttermforecasts(businessUnitId: string, weekDateId: string): Promise<Models.BuShortTermForecastListing>; 
+  	getWorkforcemanagementBusinessunitWorkplanbid(businessUnitId: string, bidId: string): Promise<Models.WorkPlanBid>; 
+  	getWorkforcemanagementBusinessunitWorkplanbidGroup(businessUnitId: string, bidId: string, bidGroupId: string): Promise<Models.WorkPlanBidGroupResponse>; 
+  	getWorkforcemanagementBusinessunitWorkplanbidGroupPreferences(businessUnitId: string, bidId: string, bidGroupId: string): Promise<Models.AdminAgentWorkPlanPreferenceResponse>; 
+  	getWorkforcemanagementBusinessunitWorkplanbidGroupsSummary(businessUnitId: string, bidId: string): Promise<Models.WorkPlanBidGroupSummaryList>; 
+  	getWorkforcemanagementBusinessunitWorkplanbids(businessUnitId: string): Promise<Models.WorkPlanBidListResponse>; 
   	getWorkforcemanagementBusinessunits(opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitsOptions): Promise<Models.BusinessUnitListing>; 
   	getWorkforcemanagementBusinessunitsDivisionviews(opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitsDivisionviewsOptions): Promise<Models.BusinessUnitListing>; 
   	getWorkforcemanagementCalendarDataIcs(calendarId: string): Promise<string>; 
@@ -6805,15 +6826,25 @@ declare class WorkforceManagementApi {
   	getWorkforcemanagementTimeoffrequest(timeOffRequestId: string): Promise<Models.TimeOffRequestResponse>; 
   	getWorkforcemanagementTimeoffrequestWaitlistpositions(timeOffRequestId: string): Promise<Models.WaitlistPositionListing>; 
   	getWorkforcemanagementTimeoffrequests(opts?: WorkforceManagementApi.getWorkforcemanagementTimeoffrequestsOptions): Promise<Models.TimeOffRequestList>; 
+  	getWorkforcemanagementUserWorkplanbidranks(userId: string): Promise<Models.WorkPlanBidRanks>; 
+  	getWorkforcemanagementWorkplanbidPreferences(bidId: string): Promise<Models.AgentWorkPlanBiddingPreferenceResponse>; 
+  	getWorkforcemanagementWorkplanbidWorkplans(bidId: string): Promise<Models.AgentWorkPlanListResponse>; 
+  	getWorkforcemanagementWorkplanbids(): Promise<Models.AgentWorkPlanBids>; 
   	patchWorkforcemanagementAgentAdherenceExplanation(agentId: string, explanationId: string, body: Models.UpdateAdherenceExplanationStatusRequest): Promise<Models.AdherenceExplanationAsyncResponse>; 
+  	patchWorkforcemanagementAlternativeshiftsTrade(tradeId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementAlternativeshiftsTradeOptions): Promise<Models.AlternativeShiftTradeResponse>; 
+  	patchWorkforcemanagementAlternativeshiftsTradesStateJobs(body: Models.AdminBulkUpdateAlternativeShiftTradeStateRequest): Promise<Models.AlternativeShiftAsyncResponse>; 
   	patchWorkforcemanagementBusinessunit(businessUnitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitOptions): Promise<Models.BusinessUnitResponse>; 
   	patchWorkforcemanagementBusinessunitActivitycode(businessUnitId: string, activityCodeId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitActivitycodeOptions): Promise<Models.BusinessUnitActivityCode>; 
   	patchWorkforcemanagementBusinessunitActivityplan(businessUnitId: string, activityPlanId: string, body: Models.UpdateActivityPlanRequest): Promise<Models.ActivityPlanResponse>; 
+  	patchWorkforcemanagementBusinessunitAlternativeshiftsSettings(businessUnitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitAlternativeshiftsSettingsOptions): Promise<Models.AlternativeShiftBuSettingsResponse>; 
   	patchWorkforcemanagementBusinessunitPlanninggroup(businessUnitId: string, planningGroupId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitPlanninggroupOptions): Promise<Models.PlanningGroup>; 
   	patchWorkforcemanagementBusinessunitSchedulingRun(businessUnitId: string, runId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitSchedulingRunOptions): Promise<void>; 
   	patchWorkforcemanagementBusinessunitServicegoaltemplate(businessUnitId: string, serviceGoalTemplateId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitServicegoaltemplateOptions): Promise<Models.ServiceGoalTemplate>; 
   	patchWorkforcemanagementBusinessunitStaffinggroup(businessUnitId: string, staffingGroupId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitStaffinggroupOptions): Promise<Models.StaffingGroupResponse>; 
   	patchWorkforcemanagementBusinessunitTimeoffplan(businessUnitId: string, timeOffPlanId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitTimeoffplanOptions): Promise<Models.BuTimeOffPlanResponse>; 
+  	patchWorkforcemanagementBusinessunitWorkplanbid(businessUnitId: string, bidId: string, body: Models.UpdateWorkPlanBid): Promise<Models.WorkPlanBid>; 
+  	patchWorkforcemanagementBusinessunitWorkplanbidGroup(businessUnitId: string, bidId: string, bidGroupId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitWorkplanbidGroupOptions): Promise<Models.WorkPlanBidGroupResponse>; 
+  	patchWorkforcemanagementBusinessunitWorkplanbidGroupPreferences(businessUnitId: string, bidId: string, bidGroupId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitWorkplanbidGroupPreferencesOptions): Promise<Models.AdminAgentWorkPlanPreferenceResponse>; 
   	patchWorkforcemanagementManagementunit(managementUnitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitOptions): Promise<Models.ManagementUnit>; 
   	patchWorkforcemanagementManagementunitAgents(managementUnitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitAgentsOptions): Promise<void>; 
   	patchWorkforcemanagementManagementunitTimeofflimit(managementUnitId: string, timeOffLimitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitTimeofflimitOptions): Promise<Models.TimeOffLimit>; 
@@ -6824,6 +6855,9 @@ declare class WorkforceManagementApi {
   	patchWorkforcemanagementManagementunitWorkplan(managementUnitId: string, workPlanId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitWorkplanOptions): Promise<Models.WorkPlan>; 
   	patchWorkforcemanagementManagementunitWorkplanrotation(managementUnitId: string, workPlanRotationId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitWorkplanrotationOptions): Promise<Models.WorkPlanRotationResponse>; 
   	patchWorkforcemanagementTimeoffrequest(timeOffRequestId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementTimeoffrequestOptions): Promise<Models.TimeOffRequestResponse>; 
+  	patchWorkforcemanagementUserWorkplanbidranks(userId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementUserWorkplanbidranksOptions): Promise<Models.WorkPlanBidRanks>; 
+  	patchWorkforcemanagementUsersWorkplanbidranksBulk(body: Array<Models.WorkPlanBidRanks>): Promise<Models.EntityListing>; 
+  	patchWorkforcemanagementWorkplanbidPreferences(bidId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementWorkplanbidPreferencesOptions): Promise<Models.AgentWorkPlanBiddingPreferenceResponse>; 
   	postWorkforcemanagementAdherenceExplanations(body: Models.AddAdherenceExplanationAgentRequest): Promise<Models.AdherenceExplanationAsyncResponse>; 
   	postWorkforcemanagementAdherenceExplanationsQuery(body: Models.AgentQueryAdherenceExplanationsRequest, opts?: WorkforceManagementApi.postWorkforcemanagementAdherenceExplanationsQueryOptions): Promise<Models.QueryAdherenceExplanationsResponse>; 
   	postWorkforcemanagementAdherenceHistorical(opts?: WorkforceManagementApi.postWorkforcemanagementAdherenceHistoricalOptions): Promise<Models.WfmHistoricalAdherenceResponse>; 
@@ -6834,11 +6868,15 @@ declare class WorkforceManagementApi {
   	postWorkforcemanagementAgentsIntegrationsHrisQuery(opts?: WorkforceManagementApi.postWorkforcemanagementAgentsIntegrationsHrisQueryOptions): Promise<Models.AgentsIntegrationsListing>; 
   	postWorkforcemanagementAgentsMePossibleworkshifts(body: Models.AgentPossibleWorkShiftsRequest): Promise<Models.AgentPossibleWorkShiftsResponse>; 
   	postWorkforcemanagementAgentschedulesMine(opts?: WorkforceManagementApi.postWorkforcemanagementAgentschedulesMineOptions): Promise<Models.BuCurrentAgentScheduleSearchResponse>; 
+  	postWorkforcemanagementAlternativeshiftsOffersJobs(body: Models.AlternativeShiftOffersRequest): Promise<Models.AlternativeShiftAsyncResponse>; 
+  	postWorkforcemanagementAlternativeshiftsOffersSearchJobs(body: Models.AlternativeShiftSearchOffersRequest): Promise<Models.AlternativeShiftAsyncResponse>; 
+  	postWorkforcemanagementAlternativeshiftsTrades(body: Models.CreateAlternativeShiftTradeRequest): Promise<Models.AlternativeShiftTradeResponse>; 
   	postWorkforcemanagementBusinessunitActivitycodes(businessUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitActivitycodesOptions): Promise<Models.BusinessUnitActivityCode>; 
   	postWorkforcemanagementBusinessunitActivityplanRunsJobs(businessUnitId: string, activityPlanId: string): Promise<Models.ActivityPlanJobResponse>; 
   	postWorkforcemanagementBusinessunitActivityplans(businessUnitId: string, body: Models.CreateActivityPlanRequest): Promise<Models.ActivityPlanResponse>; 
   	postWorkforcemanagementBusinessunitAdherenceExplanationsQuery(businessUnitId: string, body: Models.BuQueryAdherenceExplanationsRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitAdherenceExplanationsQueryOptions): Promise<Models.BuQueryAdherenceExplanationsResponse>; 
   	postWorkforcemanagementBusinessunitAgentschedulesSearch(businessUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitAgentschedulesSearchOptions): Promise<Models.BuAsyncAgentSchedulesSearchResponse>; 
+  	postWorkforcemanagementBusinessunitAlternativeshiftsTradesSearch(businessUnitId: string, body: Models.SearchAlternativeShiftTradesRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitAlternativeshiftsTradesSearchOptions): Promise<Models.BuListAlternativeShiftTradesResponse>; 
   	postWorkforcemanagementBusinessunitIntraday(businessUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitIntradayOptions): Promise<Models.AsyncIntradayResponse>; 
   	postWorkforcemanagementBusinessunitPlanninggroups(businessUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitPlanninggroupsOptions): Promise<Models.PlanningGroup>; 
   	postWorkforcemanagementBusinessunitServicegoaltemplates(businessUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitServicegoaltemplatesOptions): Promise<Models.ServiceGoalTemplate>; 
@@ -6862,6 +6900,9 @@ declare class WorkforceManagementApi {
   	postWorkforcemanagementBusinessunitWeekShorttermforecastsGenerate(businessUnitId: string, weekDateId: string, body: Models.GenerateBuForecastRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitWeekShorttermforecastsGenerateOptions): Promise<Models.AsyncForecastOperationResult>; 
   	postWorkforcemanagementBusinessunitWeekShorttermforecastsImport(businessUnitId: string, weekDateId: string, body: Models.WfmProcessUploadRequest): Promise<Models.ImportForecastResponse>; 
   	postWorkforcemanagementBusinessunitWeekShorttermforecastsImportUploadurl(businessUnitId: string, weekDateId: string, body: Models.UploadUrlRequestBody): Promise<Models.ImportForecastUploadResponse>; 
+  	postWorkforcemanagementBusinessunitWorkplanbidCopy(businessUnitId: string, bidId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitWorkplanbidCopyOptions): Promise<Models.WorkPlanBid>; 
+  	postWorkforcemanagementBusinessunitWorkplanbidGroups(businessUnitId: string, bidId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitWorkplanbidGroupsOptions): Promise<Models.WorkPlanBidGroupResponse>; 
+  	postWorkforcemanagementBusinessunitWorkplanbids(businessUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitWorkplanbidsOptions): Promise<Models.WorkPlanBid>; 
   	postWorkforcemanagementBusinessunits(opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitsOptions): Promise<Models.BusinessUnitResponse>; 
   	postWorkforcemanagementCalendarUrlIcs(opts?: WorkforceManagementApi.postWorkforcemanagementCalendarUrlIcsOptions): Promise<Models.CalendarUrlResponse>; 
   	postWorkforcemanagementHistoricaldataDeletejob(): Promise<Models.HistoricalImportDeleteJobResponse>; 
@@ -6907,6 +6948,9 @@ declare class WorkforceManagementApi {
 }
 
 declare namespace WorkforceManagementApi { 
+	export interface getWorkforcemanagementAlternativeshiftsTradesOptions { 
+		"forceAsync"?: boolean;
+	}
 	export interface getWorkforcemanagementBusinessunitOptions { 
 		"expand"?: Array<string>;
 	}
@@ -7015,12 +7059,18 @@ declare namespace WorkforceManagementApi {
 	export interface getWorkforcemanagementTimeoffrequestsOptions { 
 		"recentlyReviewed"?: boolean;
 	}
+	export interface patchWorkforcemanagementAlternativeshiftsTradeOptions { 
+		"body"?: Models.AgentUpdateAlternativeShiftTradeRequest;
+	}
 	export interface patchWorkforcemanagementBusinessunitOptions { 
 		"body"?: Models.UpdateBusinessUnitRequest;
 	}
 	export interface patchWorkforcemanagementBusinessunitActivitycodeOptions { 
 		"body"?: Models.UpdateActivityCodeRequest;
 	}
+	export interface patchWorkforcemanagementBusinessunitAlternativeshiftsSettingsOptions { 
+		"body"?: Models.UpdateAlternativeShiftBuSettingsRequest;
+	}
 	export interface patchWorkforcemanagementBusinessunitPlanninggroupOptions { 
 		"body"?: Models.UpdatePlanningGroupRequest;
 	}
@@ -7036,6 +7086,12 @@ declare namespace WorkforceManagementApi {
 	export interface patchWorkforcemanagementBusinessunitTimeoffplanOptions { 
 		"body"?: Models.BuUpdateTimeOffPlanRequest;
 	}
+	export interface patchWorkforcemanagementBusinessunitWorkplanbidGroupOptions { 
+		"body"?: Models.WorkPlanBidGroupUpdate;
+	}
+	export interface patchWorkforcemanagementBusinessunitWorkplanbidGroupPreferencesOptions { 
+		"body"?: Models.AgentsBidAssignedWorkPlanOverrideRequest;
+	}
 	export interface patchWorkforcemanagementManagementunitOptions { 
 		"body"?: Models.UpdateManagementUnitRequest;
 	}
@@ -7064,6 +7120,12 @@ declare namespace WorkforceManagementApi {
 	export interface patchWorkforcemanagementTimeoffrequestOptions { 
 		"body"?: Models.AgentTimeOffRequestPatch;
 	}
+	export interface patchWorkforcemanagementUserWorkplanbidranksOptions { 
+		"body"?: Models.WorkPlanBidRanks;
+	}
+	export interface patchWorkforcemanagementWorkplanbidPreferencesOptions { 
+		"body"?: Models.UpdateAgentWorkPlanBiddingPreference;
+	}
 	export interface postWorkforcemanagementAdherenceExplanationsQueryOptions { 
 		"forceAsync"?: boolean;
 		"forceDownloadService"?: boolean;
@@ -7099,6 +7161,9 @@ declare namespace WorkforceManagementApi {
 		"forceDownloadService"?: boolean;
 		"body"?: Models.BuSearchAgentSchedulesRequest;
 	}
+	export interface postWorkforcemanagementBusinessunitAlternativeshiftsTradesSearchOptions { 
+		"forceAsync"?: boolean;
+	}
 	export interface postWorkforcemanagementBusinessunitIntradayOptions { 
 		"forceAsync"?: boolean;
 		"body"?: Models.IntradayPlanningGroupRequest;
@@ -7140,6 +7205,15 @@ declare namespace WorkforceManagementApi {
 	export interface postWorkforcemanagementBusinessunitWeekShorttermforecastsGenerateOptions { 
 		"forceAsync"?: boolean;
 	}
+	export interface postWorkforcemanagementBusinessunitWorkplanbidCopyOptions { 
+		"body"?: Models.CopyWorkPlanBid;
+	}
+	export interface postWorkforcemanagementBusinessunitWorkplanbidGroupsOptions { 
+		"body"?: Models.WorkPlanBidGroupCreate;
+	}
+	export interface postWorkforcemanagementBusinessunitWorkplanbidsOptions { 
+		"body"?: Models.CreateWorkPlanBid;
+	}
 	export interface postWorkforcemanagementBusinessunitsOptions { 
 		"body"?: Models.CreateBusinessUnitRequest;
 	}
@@ -7275,9 +7349,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -7471,9 +7545,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -7500,9 +7574,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -7595,9 +7669,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -7652,9 +7726,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -7678,9 +7752,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -8086,6 +8160,33 @@ declare namespace Models {
 		"lineConnected"?: boolean;
 	}
 	
+	export interface AdminAgentWorkPlanBiddingPreference { 
+		"agent": Models.UserReference;
+		"submitted": boolean;
+		"assignedWorkPlan"?: Models.WorkPlanReference;
+		"overriddenWorkPlan"?: Models.WorkPlanReference;
+		"overrideReason"?: string;
+		"priorities"?: Array<number>;
+	}
+	
+	export interface AdminAgentWorkPlanPreferenceResponse { 
+		"id"?: string;
+		"workPlans": Array<Models.WorkPlanReference>;
+		"agentWorkPlanBidPreferences": Array<Models.AdminAgentWorkPlanBiddingPreference>;
+		"selfUri"?: string;
+	}
+	
+	export interface AdminBulkUpdateAlternativeShiftTradeState { 
+		"tradeId": string;
+		"state": string;
+		"metadata": Models.WfmVersionedEntityMetadata;
+	}
+	
+	export interface AdminBulkUpdateAlternativeShiftTradeStateRequest { 
+		"entities"?: Array<Models.AdminBulkUpdateAlternativeShiftTradeState>;
+		"managementUnitId": string;
+	}
+	
 	export interface AdminTimeOffRequestPatch { 
 		"status"?: string;
 		"activityCodeId"?: string;
@@ -8165,14 +8266,20 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
+	export interface AgentBidWorkPlanOverrideRequest { 
+		"agentId": string;
+		"overrideWorkPlanId"?: string;
+		"overrideReason"?: string;
+	}
+	
 	export interface AgentCopilotAggregateDataContainer { 
 		"group"?: { [key: string]: string; };
 		"data"?: Array<Models.StatisticalResponse>;
@@ -8242,6 +8349,11 @@ declare namespace Models {
 		"pageSize"?: number;
 	}
 	
+	export interface AgentCountRange { 
+		"minimum": number;
+		"maximum": number;
+	}
+	
 	export interface AgentDirectRoutingBackupSettings { 
 		"queueId"?: string;
 		"userId"?: string;
@@ -8352,6 +8464,11 @@ declare namespace Models {
 		"notes"?: string;
 	}
 	
+	export interface AgentUpdateAlternativeShiftTradeRequest { 
+		"state"?: string;
+		"metadata": Models.WfmVersionedEntityMetadata;
+	}
+	
 	export interface AgentVideoSettings { 
 		"allowCamera"?: boolean;
 		"allowScreenShare"?: boolean;
@@ -8359,6 +8476,83 @@ declare namespace Models {
 		"backgroundImage"?: Models.BackgroundImageSettings;
 	}
 	
+	export interface AgentWorkPlan { 
+		"id"?: string;
+		"name"?: string;
+		"constrainWeeklyPaidTime": boolean;
+		"flexibleWeeklyPaidTime": boolean;
+		"weeklyExactPaidMinutes": number;
+		"weeklyMinimumPaidMinutes": number;
+		"weeklyMaximumPaidMinutes": number;
+		"optionalDays"?: Models.SetWrapperDayOfWeek;
+		"shifts": Array<Models.AgentWorkPlanShift>;
+		"selfUri"?: string;
+	}
+	
+	export interface AgentWorkPlanActivity { 
+		"lengthMinutes": number;
+		"countsAsPaidTime": boolean;
+	}
+	
+	export interface AgentWorkPlanBid { 
+		"id": string;
+		"name"?: string;
+		"bidWindowStartDate": string;
+		"bidWindowEndDate": string;
+		"effectiveDate": string;
+		"status": string;
+		"workPlanFieldsVisibleToAgents": Array<string>;
+		"selfUri"?: string;
+	}
+	
+	export interface AgentWorkPlanBiddingPreference { 
+		"workPlan": Models.WorkPlanReference;
+		"priority"?: number;
+	}
+	
+	export interface AgentWorkPlanBiddingPreferenceRequest { 
+		"workPlanId": string;
+		"priority"?: number;
+	}
+	
+	export interface AgentWorkPlanBiddingPreferenceResponse { 
+		"id"?: string;
+		"submitted": boolean;
+		"assignedWorkPlan"?: Models.WorkPlanReference;
+		"overriddenWorkPlan"?: Models.WorkPlanReference;
+		"overrideReason"?: string;
+		"agentWorkPlanBidPreferences": Array<Models.AgentWorkPlanBiddingPreference>;
+		"selfUri"?: string;
+	}
+	
+	export interface AgentWorkPlanBids { 
+		"id"?: string;
+		"businessUnit"?: Models.BusinessUnitReference;
+		"agentWorkPlanBids": Array<Models.AgentWorkPlanBid>;
+		"selfUri"?: string;
+	}
+	
+	export interface AgentWorkPlanListResponse { 
+		"entities"?: Array<Models.AgentWorkPlan>;
+		"managementUnit": Models.ManagementUnitReference;
+	}
+	
+	export interface AgentWorkPlanShift { 
+		"days": Models.SetWrapperDayOfWeek;
+		"flexibleStartTime": boolean;
+		"exactStartTimeMinutesFromMidnight": number;
+		"earliestStartTimeMinutesFromMidnight": number;
+		"latestStartTimeMinutesFromMidnight": number;
+		"earliestStopTimeMinutesFromMidnight": number;
+		"constrainLatestStopTime": boolean;
+		"latestStopTimeMinutesFromMidnight": number;
+		"flexiblePaidTime": boolean;
+		"exactPaidTimeMinutes": number;
+		"minimumPaidTimeMinutes": number;
+		"maximumPaidTimeMinutes": number;
+		"activities": Array<Models.AgentWorkPlanActivity>;
+	}
+	
 	export interface AgentlessEmailSendRequestDto { 
 		"senderType": string;
 		"conversationId"?: string;
@@ -8382,6 +8576,10 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface AgentsBidAssignedWorkPlanOverrideRequest { 
+		"agentWorkPlanOverrides": Array<Models.AgentBidWorkPlanOverrideRequest>;
+	}
+	
 	export interface AgentsIntegrationsListing { 
 		"entities"?: Array<Models.AgentIntegrationsResponse>;
 	}
@@ -8441,9 +8639,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -8501,6 +8699,48 @@ declare namespace Models {
 		"end"?: string;
 	}
 	
+	export interface AlternativeShiftAgentScheduledShift { 
+		"dayIndex": number;
+		"referenceKey": string;
+		"startDate": string;
+		"lengthMinutes": number;
+		"activities": Array<Models.BuAgentScheduleActivity>;
+	}
+	
+	export interface AlternativeShiftAsyncResponse { 
+		"job": Models.AlternativeShiftJobReference;
+	}
+	
+	export interface AlternativeShiftBuSettingsResponse { 
+		"enabledGranularities": Array<string>;
+		"minMinutesBeforeStartTime": number;
+		"retainedActivityCategories": Array<string>;
+		"metadata": Models.WfmVersionedEntityMetadata;
+	}
+	
+	export interface AlternativeShiftBulkUpdateTradesResponseTemplate { 
+		"entities"?: Array<Models.AlternativeShiftTradeBulkUpdateTemplateItem>;
+	}
+	
+	export interface AlternativeShiftJobReference { 
+		"id"?: string;
+		"status": string;
+		"type": string;
+		"selfUri"?: string;
+	}
+	
+	export interface AlternativeShiftJobResponse { 
+		"id"?: string;
+		"status": string;
+		"type": string;
+		"downloadUrl"?: string;
+		"error"?: Models.ErrorBody;
+		"viewOffersResults"?: Models.AlternativeShiftOffersViewResponseTemplate;
+		"viewTradesResults"?: Models.AlternativeShiftTradesViewResponseTemplate;
+		"bulkUpdateTradesResults"?: Models.AlternativeShiftBulkUpdateTradesResponseTemplate;
+		"selfUri"?: string;
+	}
+	
 	export interface AlternativeShiftNotification { 
 		"id"?: string;
 		"weekDate": string;
@@ -8513,6 +8753,71 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface AlternativeShiftOffersRequest { 
+		"schedule": Models.AlternativeShiftScheduleLookup;
+		"queryWeekDate": string;
+	}
+	
+	export interface AlternativeShiftOffersViewResponseTemplate { 
+		"jobId": string;
+		"businessUnitId": string;
+		"agentId": string;
+		"managementUnitId": string;
+		"schedule": Models.AlternativeShiftScheduleLookup;
+		"offerWeekDate": string;
+		"shifts": Array<Models.AlternativeShiftAgentScheduledShift>;
+		"alternativeDays": Array<Models.AlternativeShiftAgentScheduledShift>;
+	}
+	
+	export interface AlternativeShiftScheduleLookup { 
+		"id": string;
+		"weekDate": string;
+	}
+	
+	export interface AlternativeShiftSearchOffersRequest { 
+		"schedule": Models.AlternativeShiftScheduleLookup;
+		"queryWeekDate": string;
+		"initiatingShift": Models.InitiatingAlternativeShift;
+		"acceptableIntervals"?: Array<string>;
+	}
+	
+	export interface AlternativeShiftTradeBulkUpdateTemplateItem { 
+		"tradeId": string;
+		"state": string;
+		"failureReason"?: string;
+		"adminDateReviewed"?: string;
+		"adminReviewedBy"?: Models.UserReference;
+		"metadata": Models.WfmVersionedEntityMetadata;
+	}
+	
+	export interface AlternativeShiftTradeListing { 
+		"entities"?: Array<Models.AlternativeShiftTradeResponse>;
+	}
+	
+	export interface AlternativeShiftTradeResponse { 
+		"id"?: string;
+		"shiftOfferJobId": string;
+		"existingShifts": Array<Models.AlternativeShiftAgentScheduledShift>;
+		"offeredShifts": Array<Models.AlternativeShiftAgentScheduledShift>;
+		"schedule": Models.AlternativeShiftScheduleLookup;
+		"managementUnit": Models.ManagementUnitReference;
+		"user": Models.UserReference;
+		"weekDate"?: string;
+		"expirationDate"?: string;
+		"state": string;
+		"processingStatus"?: string;
+		"systemDateReviewed"?: string;
+		"adminDateReviewed"?: string;
+		"adminReviewedBy"?: Models.UserReference;
+		"violations": Array<string>;
+		"metadata": Models.WfmVersionedEntityMetadata;
+		"selfUri"?: string;
+	}
+	
+	export interface AlternativeShiftTradesViewResponseTemplate { 
+		"entities"?: Array<Models.AlternativeShiftTradeResponse>;
+	}
+	
 	export interface AmazonLexRequest { 
 		"requestAttributes"?: { [key: string]: string; };
 		"sessionAttributes"?: { [key: string]: string; };
@@ -8894,6 +9199,12 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface AnswerGenerationDocument { 
+		"id"?: string;
+		"title"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface AnswerOption { 
 		"id"?: string;
 		"text"?: string;
@@ -9390,9 +9701,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -9520,9 +9831,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -9774,9 +10085,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -10017,6 +10328,22 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface BidGroupWorkPlanRequest { 
+		"workPlanId": string;
+		"overrideAgentCount"?: number;
+		"suggestedAgentCount"?: number;
+		"agentCountRange"?: Models.AgentCountRange;
+	}
+	
+	export interface BidGroupWorkPlanResponse { 
+		"id"?: string;
+		"managementUnit"?: Models.ManagementUnitReference;
+		"overrideAgentCount"?: number;
+		"suggestedAgentCount"?: number;
+		"agentCountRange"?: Models.AgentCountRange;
+		"selfUri"?: string;
+	}
+	
 	export interface BillingUsage { 
 		"name": string;
 		"totalUsage": string;
@@ -10132,9 +10459,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -10151,9 +10478,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -10343,6 +10670,18 @@ declare namespace Models {
 		"publishedSchedules"?: Array<Models.BuAgentSchedulePublishedScheduleReference>;
 	}
 	
+	export interface BuAlternativeShiftJobResponse { 
+		"id"?: string;
+		"status": string;
+		"type": string;
+		"downloadUrl"?: string;
+		"error"?: Models.ErrorBody;
+		"viewOffersResults"?: Models.AlternativeShiftOffersViewResponseTemplate;
+		"viewTradesResults"?: Models.AlternativeShiftTradesViewResponseTemplate;
+		"bulkUpdateTradesResults"?: Models.AlternativeShiftBulkUpdateTradesResponseTemplate;
+		"selfUri"?: string;
+	}
+	
 	export interface BuAsyncAgentSchedulesQueryResponse { 
 		"status"?: string;
 		"operationId"?: string;
@@ -10552,6 +10891,11 @@ declare namespace Models {
 		"onQueueTimeSeconds"?: number;
 	}
 	
+	export interface BuListAlternativeShiftTradesResponse { 
+		"job"?: Models.BuAlternativeShiftJobResponse;
+		"result"?: Models.AlternativeShiftTradeListing;
+	}
+	
 	export interface BuManagementUnitScheduleSummary { 
 		"managementUnit"?: Models.ManagementUnitReference;
 		"agentCount"?: number;
@@ -10751,6 +11095,14 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface BuShortTermForecastWeekReference { 
+		"id": string;
+		"weekDate": string;
+		"description"?: string;
+		"weekNumber": number;
+		"selfUri"?: string;
+	}
+	
 	export interface BuShortTermForecastingSettings { 
 		"defaultHistoryWeeks"?: number;
 	}
@@ -11183,9 +11535,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -11246,9 +11598,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -11349,9 +11701,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -11411,9 +11763,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -11560,9 +11912,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -11652,9 +12004,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -11796,6 +12148,7 @@ declare namespace Models {
 		"outstandingInteractionsCount"?: number;
 		"scheduledInteractionsCount"?: number;
 		"timeZoneRescheduledCallsCount"?: number;
+		"filteredOutContactsCount"?: number;
 		"campaignSkillStatistics"?: Models.CampaignSkillStatistics;
 	}
 	
@@ -11811,9 +12164,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -11824,9 +12177,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -11953,9 +12306,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12004,9 +12357,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12025,6 +12378,7 @@ declare namespace Models {
 		"outstandingCalls"?: number;
 		"scheduledCalls"?: number;
 		"timeZoneRescheduledCalls"?: number;
+		"filteredOutContactsCount"?: number;
 		"linesUtilization"?: Models.CampaignLinesUtilization;
 	}
 	
@@ -12060,9 +12414,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12164,9 +12518,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12241,9 +12595,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12398,9 +12752,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12446,9 +12800,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12497,9 +12851,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12543,9 +12897,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12589,9 +12943,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12717,9 +13071,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12775,9 +13129,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12788,9 +13142,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -12837,9 +13191,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13064,9 +13418,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13077,9 +13431,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13238,9 +13592,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13251,9 +13605,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13287,9 +13641,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13340,9 +13694,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13376,9 +13730,9 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"contactsCount"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -13436,6 +13790,12 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface ContactsBulkOperationJobListing { 
+		"total"?: number;
+		"entities"?: Array<Models.ContactsBulkOperationJob>;
+		"selfUri"?: string;
+	}
+	
 	export interface ContactsExportRequest { 
 		"contactListFilterId"?: string;
 		"criteria"?: Models.ContactBulkSearchCriteria;
@@ -14195,9 +14555,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -14793,9 +15153,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -16244,6 +16604,10 @@ declare namespace Models {
 		"name": string;
 	}
 	
+	export interface CopyWorkPlanBid { 
+		"name": string;
+	}
+	
 	export interface CopyWorkPlanRotationRequest { 
 		"name": string;
 	}
@@ -16330,6 +16694,14 @@ declare namespace Models {
 		"payableMinutes"?: Array<number>;
 	}
 	
+	export interface CreateAlternativeShiftTradeRequest { 
+		"jobId": string;
+		"dropShiftReferenceKeys"?: Array<string>;
+		"pickupShiftReferenceKeys"?: Array<string>;
+		"alternativeShiftTradeGranularity": string;
+		"expirationDate"?: string;
+	}
+	
 	export interface CreateBenefitAssessmentJobRequest { 
 		"divisionIds"?: Array<string>;
 	}
@@ -16799,6 +17171,17 @@ declare namespace Models {
 		"minimumLengthFromShiftEndMinutes"?: number;
 	}
 	
+	export interface CreateWorkPlanBid { 
+		"name": string;
+		"forecast"?: Models.BuShortTermForecastWeekReference;
+		"bidWindowStartDate": string;
+		"bidWindowEndDate": string;
+		"effectiveDate": string;
+		"agentRankingType": string;
+		"rankingTiebreakerType": string;
+		"workPlanFieldsVisibleToAgents": Array<string>;
+	}
+	
 	export interface CreateWorkPlanShift { 
 		"name": string;
 		"days"?: Models.SetWrapperDayOfWeek;
@@ -16846,9 +17229,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -16873,9 +17256,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17170,9 +17553,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17194,9 +17578,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17227,9 +17611,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17271,9 +17656,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17300,9 +17685,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17407,9 +17792,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17420,9 +17805,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17509,9 +17894,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17542,9 +17927,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -17679,9 +18064,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -18113,9 +18498,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -18382,9 +18767,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -18414,9 +18799,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -18537,9 +18922,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -18567,9 +18952,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -18624,9 +19009,9 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"allDivsPermitted"?: boolean;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -18686,9 +19071,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -18699,9 +19084,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -18996,9 +19381,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -19284,9 +19669,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -19303,9 +19688,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -19316,9 +19701,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -19329,9 +19714,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -19342,9 +19727,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -19555,9 +19940,13 @@ declare namespace Models {
 	}
 	
 	export interface DownloadResponse { 
+		"id"?: string;
 		"contentLocationUri"?: string;
 		"imageUri"?: string;
 		"thumbnails"?: Array<Models.DocumentThumbnail>;
+		"state"?: string;
+		"resultUri"?: string;
+		"selfUri"?: string;
 	}
 	
 	export interface Draft { 
@@ -19628,6 +20017,7 @@ declare namespace Models {
 	
 	export interface DynamicContactQueueingSettings { 
 		"sort"?: boolean;
+		"filter"?: boolean;
 	}
 	
 	export interface DynamicGroupDefinition { 
@@ -19748,9 +20138,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -19781,9 +20172,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -20121,9 +20513,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -20189,9 +20581,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -20359,9 +20751,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -20503,9 +20895,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -20516,9 +20909,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -20565,9 +20958,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -20908,9 +21301,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -20949,9 +21342,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -21167,9 +21560,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -21372,9 +21765,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -21410,9 +21804,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -21423,9 +21818,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -21496,8 +21892,13 @@ declare namespace Models {
 		"facebookId"?: Models.ExternalContactsContactChangedTopicFacebookId;
 		"instagramId"?: Models.ExternalContactsContactChangedTopicInstagramId;
 		"externalIds"?: Array<Models.ExternalContactsContactChangedTopicExternalId>;
+		"canonicalContactId"?: string;
 		"schema"?: Models.ExternalContactsContactChangedTopicDataSchema;
 		"customFields"?: { [key: string]: object; };
+		"mergeSet"?: Array<string>;
+		"mergedFrom"?: Array<string>;
+		"mergedTo"?: string;
+		"mergeOperation"?: Models.ExternalContactsContactChangedTopicMergeOperation;
 		"createDate"?: string;
 		"modifyDate"?: string;
 	}
@@ -21527,6 +21928,24 @@ declare namespace Models {
 	
 	export interface ExternalContactsContactChangedTopicExternalOrganization { 
 		"id"?: string;
+		"division"?: Models.ExternalContactsContactChangedTopicDivision;
+		"name"?: string;
+		"companyType"?: string;
+		"industry"?: string;
+		"primaryContactId"?: string;
+		"address"?: Models.ExternalContactsContactChangedTopicContactAddress;
+		"phoneNumber"?: Models.ExternalContactsContactChangedTopicPhoneNumber;
+		"faxNumber"?: Models.ExternalContactsContactChangedTopicPhoneNumber;
+		"employeeCount"?: number;
+		"revenue"?: number;
+		"tags"?: Array<string>;
+		"websites"?: Array<string>;
+		"tickers"?: Array<Models.ExternalContactsContactChangedTopicTicker>;
+		"twitterId"?: Models.ExternalContactsContactChangedTopicTwitterId;
+		"externalSystemUrl"?: string;
+		"customFields"?: { [key: string]: object; };
+		"createDate"?: string;
+		"modifyDate"?: string;
 	}
 	
 	export interface ExternalContactsContactChangedTopicExternalSource { 
@@ -21560,6 +21979,12 @@ declare namespace Models {
 		"userId"?: string;
 	}
 	
+	export interface ExternalContactsContactChangedTopicMergeOperation { 
+		"sourceContactId"?: string;
+		"targetContactId"?: string;
+		"resultingContactId"?: string;
+	}
+	
 	export interface ExternalContactsContactChangedTopicObject { 
 	}
 	
@@ -21573,6 +21998,11 @@ declare namespace Models {
 		"normalizationCountryCode"?: string;
 	}
 	
+	export interface ExternalContactsContactChangedTopicTicker { 
+		"symbol"?: string;
+		"exchange"?: string;
+	}
+	
 	export interface ExternalContactsContactChangedTopicTwitterId { 
 		"id"?: string;
 		"name"?: string;
@@ -21586,10 +22016,184 @@ declare namespace Models {
 		"displayName"?: string;
 	}
 	
+	export interface ExternalContactsContactNoteChangedTopicDivision { 
+		"id"?: string;
+	}
+	
+	export interface ExternalContactsContactNoteChangedTopicNote { 
+		"id"?: string;
+		"division"?: Models.ExternalContactsContactNoteChangedTopicDivision;
+		"entityId"?: string;
+		"entityType"?: string;
+		"noteText"?: string;
+		"createdBy"?: Models.ExternalContactsContactNoteChangedTopicUser;
+		"createDate"?: string;
+		"modifyDate"?: string;
+	}
+	
+	export interface ExternalContactsContactNoteChangedTopicUser { 
+		"id"?: string;
+	}
+	
 	export interface ExternalContactsEntity { 
 		"id"?: string;
 	}
 	
+	export interface ExternalContactsOrganizationChangedTopicContactAddress { 
+		"address1"?: string;
+		"address2"?: string;
+		"city"?: string;
+		"state"?: string;
+		"postalCode"?: string;
+		"countryCode"?: string;
+	}
+	
+	export interface ExternalContactsOrganizationChangedTopicDivision { 
+		"id"?: string;
+	}
+	
+	export interface ExternalContactsOrganizationChangedTopicExternalOrganization { 
+		"id"?: string;
+		"division"?: Models.ExternalContactsOrganizationChangedTopicDivision;
+		"name"?: string;
+		"companyType"?: string;
+		"industry"?: string;
+		"primaryContactId"?: string;
+		"address"?: Models.ExternalContactsOrganizationChangedTopicContactAddress;
+		"phoneNumber"?: Models.ExternalContactsOrganizationChangedTopicPhoneNumber;
+		"faxNumber"?: Models.ExternalContactsOrganizationChangedTopicPhoneNumber;
+		"employeeCount"?: number;
+		"revenue"?: number;
+		"tags"?: Array<string>;
+		"websites"?: Array<string>;
+		"tickers"?: Array<Models.ExternalContactsOrganizationChangedTopicTicker>;
+		"twitterId"?: Models.ExternalContactsOrganizationChangedTopicTwitterId;
+		"externalSystemUrl"?: string;
+		"customFields"?: { [key: string]: object; };
+		"createDate"?: string;
+		"modifyDate"?: string;
+	}
+	
+	export interface ExternalContactsOrganizationChangedTopicObject { 
+	}
+	
+	export interface ExternalContactsOrganizationChangedTopicPhoneNumber { 
+		"display"?: string;
+		"extension"?: number;
+		"acceptsSMS"?: boolean;
+		"userInput"?: string;
+		"e164"?: string;
+		"countryCode"?: string;
+		"normalizationCountryCode"?: string;
+	}
+	
+	export interface ExternalContactsOrganizationChangedTopicTicker { 
+		"symbol"?: string;
+		"exchange"?: string;
+	}
+	
+	export interface ExternalContactsOrganizationChangedTopicTwitterId { 
+		"id"?: string;
+		"name"?: string;
+		"screenName"?: string;
+		"verified"?: boolean;
+		"profileUrl"?: string;
+	}
+	
+	export interface ExternalContactsOrganizationNoteChangedTopicDivision { 
+		"id"?: string;
+	}
+	
+	export interface ExternalContactsOrganizationNoteChangedTopicNote { 
+		"id"?: string;
+		"division"?: Models.ExternalContactsOrganizationNoteChangedTopicDivision;
+		"entityId"?: string;
+		"entityType"?: string;
+		"noteText"?: string;
+		"createdBy"?: Models.ExternalContactsOrganizationNoteChangedTopicUser;
+		"createDate"?: string;
+		"modifyDate"?: string;
+	}
+	
+	export interface ExternalContactsOrganizationNoteChangedTopicUser { 
+		"id"?: string;
+	}
+	
+	export interface ExternalContactsRelationshipChangedTopicContactAddress { 
+		"address1"?: string;
+		"address2"?: string;
+		"city"?: string;
+		"state"?: string;
+		"postalCode"?: string;
+		"countryCode"?: string;
+	}
+	
+	export interface ExternalContactsRelationshipChangedTopicDivision { 
+		"id"?: string;
+	}
+	
+	export interface ExternalContactsRelationshipChangedTopicExternalOrganization { 
+		"id"?: string;
+		"division"?: Models.ExternalContactsRelationshipChangedTopicDivision;
+		"name"?: string;
+		"companyType"?: string;
+		"industry"?: string;
+		"primaryContactId"?: string;
+		"address"?: Models.ExternalContactsRelationshipChangedTopicContactAddress;
+		"phoneNumber"?: Models.ExternalContactsRelationshipChangedTopicPhoneNumber;
+		"faxNumber"?: Models.ExternalContactsRelationshipChangedTopicPhoneNumber;
+		"employeeCount"?: number;
+		"revenue"?: number;
+		"tags"?: Array<string>;
+		"websites"?: Array<string>;
+		"tickers"?: Array<Models.ExternalContactsRelationshipChangedTopicTicker>;
+		"twitterId"?: Models.ExternalContactsRelationshipChangedTopicTwitterId;
+		"externalSystemUrl"?: string;
+		"customFields"?: { [key: string]: object; };
+		"createDate"?: string;
+		"modifyDate"?: string;
+	}
+	
+	export interface ExternalContactsRelationshipChangedTopicObject { 
+	}
+	
+	export interface ExternalContactsRelationshipChangedTopicPhoneNumber { 
+		"display"?: string;
+		"extension"?: number;
+		"acceptsSMS"?: boolean;
+		"userInput"?: string;
+		"e164"?: string;
+		"countryCode"?: string;
+		"normalizationCountryCode"?: string;
+	}
+	
+	export interface ExternalContactsRelationshipChangedTopicRelationship { 
+		"id"?: string;
+		"division"?: Models.ExternalContactsRelationshipChangedTopicDivision;
+		"user"?: Models.ExternalContactsRelationshipChangedTopicUser;
+		"externalOrganization"?: Models.ExternalContactsRelationshipChangedTopicExternalOrganization;
+		"relationship"?: string;
+		"createDate"?: string;
+		"modifyDate"?: string;
+	}
+	
+	export interface ExternalContactsRelationshipChangedTopicTicker { 
+		"symbol"?: string;
+		"exchange"?: string;
+	}
+	
+	export interface ExternalContactsRelationshipChangedTopicTwitterId { 
+		"id"?: string;
+		"name"?: string;
+		"screenName"?: string;
+		"verified"?: boolean;
+		"profileUrl"?: string;
+	}
+	
+	export interface ExternalContactsRelationshipChangedTopicUser { 
+		"id"?: string;
+	}
+	
 	export interface ExternalContactsUnresolvedContactChangedTopicContact { 
 		"id"?: string;
 		"division"?: Models.ExternalContactsUnresolvedContactChangedTopicDivision;
@@ -21616,8 +22220,13 @@ declare namespace Models {
 		"facebookId"?: Models.ExternalContactsUnresolvedContactChangedTopicFacebookId;
 		"instagramId"?: Models.ExternalContactsUnresolvedContactChangedTopicInstagramId;
 		"externalIds"?: Array<Models.ExternalContactsUnresolvedContactChangedTopicExternalId>;
+		"canonicalContactId"?: string;
 		"schema"?: Models.ExternalContactsUnresolvedContactChangedTopicDataSchema;
 		"customFields"?: { [key: string]: object; };
+		"mergeSet"?: Array<string>;
+		"mergedFrom"?: Array<string>;
+		"mergedTo"?: string;
+		"mergeOperation"?: Models.ExternalContactsUnresolvedContactChangedTopicMergeOperation;
 		"createDate"?: string;
 		"modifyDate"?: string;
 	}
@@ -21647,6 +22256,24 @@ declare namespace Models {
 	
 	export interface ExternalContactsUnresolvedContactChangedTopicExternalOrganization { 
 		"id"?: string;
+		"division"?: Models.ExternalContactsUnresolvedContactChangedTopicDivision;
+		"name"?: string;
+		"companyType"?: string;
+		"industry"?: string;
+		"primaryContactId"?: string;
+		"address"?: Models.ExternalContactsUnresolvedContactChangedTopicContactAddress;
+		"phoneNumber"?: Models.ExternalContactsUnresolvedContactChangedTopicPhoneNumber;
+		"faxNumber"?: Models.ExternalContactsUnresolvedContactChangedTopicPhoneNumber;
+		"employeeCount"?: number;
+		"revenue"?: number;
+		"tags"?: Array<string>;
+		"websites"?: Array<string>;
+		"tickers"?: Array<Models.ExternalContactsUnresolvedContactChangedTopicTicker>;
+		"twitterId"?: Models.ExternalContactsUnresolvedContactChangedTopicTwitterId;
+		"externalSystemUrl"?: string;
+		"customFields"?: { [key: string]: object; };
+		"createDate"?: string;
+		"modifyDate"?: string;
 	}
 	
 	export interface ExternalContactsUnresolvedContactChangedTopicExternalSource { 
@@ -21680,6 +22307,12 @@ declare namespace Models {
 		"userId"?: string;
 	}
 	
+	export interface ExternalContactsUnresolvedContactChangedTopicMergeOperation { 
+		"sourceContactId"?: string;
+		"targetContactId"?: string;
+		"resultingContactId"?: string;
+	}
+	
 	export interface ExternalContactsUnresolvedContactChangedTopicObject { 
 	}
 	
@@ -21693,6 +22326,11 @@ declare namespace Models {
 		"normalizationCountryCode"?: string;
 	}
 	
+	export interface ExternalContactsUnresolvedContactChangedTopicTicker { 
+		"symbol"?: string;
+		"exchange"?: string;
+	}
+	
 	export interface ExternalContactsUnresolvedContactChangedTopicTwitterId { 
 		"id"?: string;
 		"name"?: string;
@@ -21800,9 +22438,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -21846,9 +22484,9 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"partialResults"?: boolean;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -21912,9 +22550,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -22009,9 +22647,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -22057,9 +22695,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -22206,9 +22844,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -22265,6 +22903,8 @@ declare namespace Models {
 		"nluInfo"?: Models.NluInfo;
 		"supportedLanguages"?: Array<Models.SupportedLanguage>;
 		"compatibleFlowTypes"?: Array<string>;
+		"worktypeId"?: string;
+		"virtualAgentEnabled"?: boolean;
 		"selfUri"?: string;
 	}
 	
@@ -22447,9 +23087,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -22486,9 +23126,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -22806,9 +23446,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -22819,9 +23459,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -22914,9 +23554,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -22927,9 +23567,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -22971,9 +23611,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23009,9 +23649,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23057,6 +23697,7 @@ declare namespace Models {
 		"publishResultUri"?: string;
 		"inputSchema"?: Models.JsonSchemaDocument;
 		"outputSchema"?: Models.JsonSchemaDocument;
+		"virtualAgentEnabled"?: boolean;
 		"datePublished"?: string;
 		"datePublishedEnd"?: string;
 		"nluInfo"?: Models.NluInfo;
@@ -23070,9 +23711,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23251,9 +23892,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23277,9 +23918,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23495,9 +24136,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23608,9 +24249,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23642,9 +24283,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23716,9 +24357,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -23762,9 +24403,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24005,6 +24646,7 @@ declare namespace Models {
 		"client"?: Models.DomainEntityRef;
 		"version"?: string;
 		"secure"?: boolean;
+		"virtualAgentEnabled"?: boolean;
 	}
 	
 	export interface HistoryHeadersTranslation { 
@@ -24171,9 +24813,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24184,9 +24827,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24223,9 +24867,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24339,9 +24983,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24377,9 +25021,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24436,9 +25080,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24482,6 +25126,11 @@ declare namespace Models {
 		"actionContext"?: string;
 	}
 	
+	export interface InitiatingAlternativeShift { 
+		"id": string;
+		"startDate": string;
+	}
+	
 	export interface InsightsAgentItem { 
 		"id"?: string;
 		"name"?: string;
@@ -24648,9 +25297,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24725,9 +25374,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24777,9 +25426,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24830,9 +25479,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -24860,9 +25509,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -25711,7 +26360,14 @@ declare namespace Models {
 	
 	export interface JourneyViewElementFilter { 
 		"type": string;
-		"predicates": Array<Models.JourneyViewElementFilterPredicate>;
+		"predicates"?: Array<Models.JourneyViewElementFilterPredicate>;
+	}
+	
+	export interface JourneyViewElementFilterNumberPredicate { 
+		"dimension": string;
+		"operator"?: string;
+		"noValue"?: boolean;
+		"range": Models.JourneyViewElementFilterRange;
 	}
 	
 	export interface JourneyViewElementFilterPredicate { 
@@ -25721,6 +26377,20 @@ declare namespace Models {
 		"noValue"?: boolean;
 	}
 	
+	export interface JourneyViewElementFilterRange { 
+		"lt"?: Models.JourneyViewElementFilterRangeData;
+		"lte"?: Models.JourneyViewElementFilterRangeData;
+		"gt"?: Models.JourneyViewElementFilterRangeData;
+		"gte"?: Models.JourneyViewElementFilterRangeData;
+		"eq"?: Models.JourneyViewElementFilterRangeData;
+		"neq"?: Models.JourneyViewElementFilterRangeData;
+	}
+	
+	export interface JourneyViewElementFilterRangeData { 
+		"duration"?: string;
+		"number"?: number;
+	}
+	
 	export interface JourneyViewJob { 
 		"id"?: string;
 		"dateCreated": string;
@@ -25735,9 +26405,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -25761,9 +26431,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -26355,6 +27025,11 @@ declare namespace Models {
 		"range"?: Models.AggregationRange;
 	}
 	
+	export interface KnowledgeAnswerGenerationResponse { 
+		"answer"?: string;
+		"documents"?: Array<Models.AnswerGenerationDocument>;
+	}
+	
 	export interface KnowledgeAsyncAggregateQueryResponse { 
 		"results"?: Array<Models.KnowledgeAggregateDataContainer>;
 		"cursor"?: string;
@@ -26687,6 +27362,7 @@ declare namespace Models {
 		"application"?: Models.KnowledgeSearchClientApplication;
 		"conversationContext"?: Models.KnowledgeConversationContextResponse;
 		"confidenceThreshold"?: number;
+		"answerGeneration"?: Models.KnowledgeAnswerGenerationResponse;
 	}
 	
 	export interface KnowledgeDocumentSearchRequest { 
@@ -26706,6 +27382,7 @@ declare namespace Models {
 		"conversationContext"?: Models.KnowledgeConversationContext;
 		"confidenceThreshold"?: number;
 		"answerHighlightTopResults"?: number;
+		"answerMode"?: Array<string>;
 	}
 	
 	export interface KnowledgeDocumentSearchResult { 
@@ -27303,9 +27980,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -27559,6 +28236,9 @@ declare namespace Models {
 		"dateModified"?: string;
 		"isOverdue"?: boolean;
 		"lengthInMinutes"?: number;
+		"percentageScore"?: number;
+		"isPassed"?: boolean;
+		"type"?: string;
 	}
 	
 	export interface LearningAssignmentTopicLearningModuleReference { 
@@ -27587,9 +28267,9 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"unfilteredTotal"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -27605,9 +28285,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -27852,9 +28532,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -27969,9 +28649,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -27982,9 +28662,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -28031,9 +28711,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -28044,9 +28724,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -28086,9 +28766,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -28160,6 +28840,20 @@ declare namespace Models {
 		"previousUri"?: string;
 	}
 	
+	export interface LimitCount { 
+		"name"?: string;
+		"estimatedCount"?: number;
+		"max"?: number;
+		"entityId"?: string;
+		"userId"?: string;
+	}
+	
+	export interface LimitCountListing { 
+		"entities"?: Array<Models.LimitCount>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface LimitDocs { 
 		"key"?: string;
 		"defaultValue"?: number;
@@ -28226,9 +28920,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -28239,9 +28934,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -28268,6 +28964,11 @@ declare namespace Models {
 		"uriTemplate"?: string;
 	}
 	
+	export interface ListAlternativeShiftTradesResponse { 
+		"job"?: Models.AlternativeShiftJobResponse;
+		"result"?: Models.AlternativeShiftTradeListing;
+	}
+	
 	export interface ListItemComponent { 
 		"id"?: string;
 		"rmid"?: string;
@@ -28278,6 +28979,22 @@ declare namespace Models {
 		"actions"?: Models.ContentActions;
 	}
 	
+	export interface ListWrapperAgentWorkPlanField { 
+		"values"?: Array<string>;
+	}
+	
+	export interface ListWrapperAlternativeShiftBuSettingsActivityCategory { 
+		"values"?: Array<string>;
+	}
+	
+	export interface ListWrapperAlternativeShiftBuSettingsGranularity { 
+		"values"?: Array<string>;
+	}
+	
+	export interface ListWrapperBidGroupWorkPlanRequest { 
+		"values"?: Array<Models.BidGroupWorkPlanRequest>;
+	}
+	
 	export interface ListWrapperFixedAvailability { 
 		"values"?: Array<Models.FixedAvailability>;
 	}
@@ -28446,9 +29163,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -28550,9 +29267,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -28601,8 +29318,8 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"pageCount"?: number;
 		"previousUri"?: string;
@@ -28922,9 +29639,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -29107,6 +29824,7 @@ declare namespace Models {
 	
 	export interface MessagingCampaignDiagnostics { 
 		"timeZoneRescheduledContactsCount"?: number;
+		"filteredOutContactsCount"?: number;
 	}
 	
 	export interface MessagingCampaignDivisionView { 
@@ -29121,9 +29839,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -29134,9 +29852,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -29159,9 +29877,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -29197,9 +29915,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -29273,9 +29991,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -29428,6 +30146,7 @@ declare namespace Models {
 		"fileUpload"?: Models.FileUploadSettings;
 		"apps"?: Models.MessengerApps;
 		"homeScreen"?: Models.MessengerHomeScreen;
+		"sessionPersistenceType"?: string;
 	}
 	
 	export interface MessengerStyles { 
@@ -29867,9 +30586,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -29898,9 +30617,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -29922,9 +30641,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -29997,9 +30716,9 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"partialResults"?: boolean;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -30068,9 +30787,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -30206,9 +30925,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -30456,9 +31175,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -30699,6 +31418,7 @@ declare namespace Models {
 		"locations"?: Array<Models.Location>;
 		"groups"?: Array<Models.Group>;
 		"team"?: Models.Team;
+		"workPlanBidRanks"?: Models.WorkPlanBidRanks;
 		"skills"?: Array<Models.UserRoutingSkill>;
 		"languages"?: Array<Models.UserRoutingLanguage>;
 		"acdAutoAnswer"?: boolean;
@@ -30783,9 +31503,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -30804,9 +31524,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -30836,9 +31556,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -30917,9 +31637,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -31148,9 +31868,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -31161,9 +31882,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -31277,9 +31999,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -31903,9 +32625,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -31977,9 +32699,9 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -32055,9 +32777,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -32081,9 +32804,9 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -32153,9 +32876,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -32274,9 +32997,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -32662,9 +33385,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -32675,9 +33398,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -32934,11 +33657,13 @@ declare namespace Models {
 	
 	export interface QuestionGroupSettings { 
 		"questionGroupIndex"?: number;
+		"questionGroupContextId"?: string;
 		"questionSettings"?: Array<Models.QuestionSettings>;
 	}
 	
 	export interface QuestionSettings { 
 		"questionIndex"?: number;
+		"questionContextId"?: string;
 		"settings"?: Models.AiScoringSetting;
 	}
 	
@@ -35482,9 +36207,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -35524,9 +36249,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -35752,9 +36477,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -35946,9 +36671,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -36128,9 +36853,9 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"partialResults"?: boolean;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -36198,9 +36923,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -36270,9 +36995,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -36666,9 +37391,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -36679,9 +37404,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -36732,9 +37457,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -37036,9 +37761,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -37110,9 +37835,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -37123,9 +37849,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -37194,9 +37921,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -37207,9 +37935,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -37605,9 +38334,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -37665,9 +38394,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -37692,6 +38421,11 @@ declare namespace Models {
 		"order"?: Array<string>;
 	}
 	
+	export interface SearchAlternativeShiftTradesRequest { 
+		"managementUnitIds"?: Array<string>;
+		"agentIds"?: Array<string>;
+	}
+	
 	export interface SearchCriteria { 
 		"endValue"?: string;
 		"values"?: Array<string>;
@@ -37782,9 +38516,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -37834,9 +38568,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -38104,9 +38838,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -38354,9 +39088,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -38367,9 +39102,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -38479,9 +39214,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -38560,9 +39295,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -38848,9 +39583,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -38920,9 +39656,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -38941,9 +39677,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -39174,9 +39910,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -39354,9 +40090,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -39461,9 +40197,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -39474,9 +40210,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -39501,9 +40237,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -40179,9 +40915,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -40477,7 +41213,9 @@ declare namespace Models {
 		"channel"?: string;
 		"alternatives"?: Array<Models.TranscriptionTopicTranscriptAlternative>;
 		"agentAssistantId"?: string;
+		"engineProvider"?: string;
 		"engineId"?: string;
+		"engineName"?: string;
 		"dialect"?: string;
 		"speechTextAnalyticsProgramId"?: string;
 		"agentAssistEnabled"?: boolean;
@@ -40664,9 +41402,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -40682,9 +41421,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
+		"totalNumberOfEntities"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -40752,9 +41492,9 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -40835,9 +41575,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -40867,9 +41607,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -40932,6 +41672,7 @@ declare namespace Models {
 		"locations"?: Array<Models.Location>;
 		"groups"?: Array<Models.Group>;
 		"team"?: Models.Team;
+		"workPlanBidRanks"?: Models.WorkPlanBidRanks;
 		"skills"?: Array<Models.UserRoutingSkill>;
 		"languages"?: Array<Models.UserRoutingLanguage>;
 		"acdAutoAnswer"?: boolean;
@@ -40951,14 +41692,25 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
+	export interface TrustedCertificateInfo { 
+		"description"?: string;
+		"serialNumber"?: string;
+		"signature"?: string;
+	}
+	
+	export interface TrustedCertificates { 
+		"entities"?: Array<Models.TrustedCertificateInfo>;
+		"total"?: number;
+	}
+	
 	export interface Trustee { 
 		"id"?: string;
 		"enabled": boolean;
@@ -41031,9 +41783,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -41055,9 +41807,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -41083,9 +41835,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -41130,9 +41882,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -41222,9 +41974,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -41297,6 +42049,18 @@ declare namespace Models {
 		"status"?: string;
 	}
 	
+	export interface UpdateAgentWorkPlanBiddingPreference { 
+		"submitted": boolean;
+		"agentWorkPlanBidPreferences": Array<Models.AgentWorkPlanBiddingPreferenceRequest>;
+	}
+	
+	export interface UpdateAlternativeShiftBuSettingsRequest { 
+		"enabledGranularities"?: Models.ListWrapperAlternativeShiftBuSettingsGranularity;
+		"minMinutesBeforeStartTime"?: number;
+		"retainedActivityCategories"?: Models.ListWrapperAlternativeShiftBuSettingsActivityCategory;
+		"metadata": Models.WfmVersionedEntityMetadata;
+	}
+	
 	export interface UpdateAnalyticsDataRetentionRequest { 
 		"retentionDays": number;
 	}
@@ -41479,6 +42243,18 @@ declare namespace Models {
 		"default"?: boolean;
 	}
 	
+	export interface UpdateWorkPlanBid { 
+		"name"?: string;
+		"forecast"?: Models.BuShortTermForecastWeekReference;
+		"bidWindowStartDate"?: string;
+		"bidWindowEndDate"?: string;
+		"effectiveDate"?: string;
+		"agentRankingType"?: string;
+		"rankingTiebreakerType"?: string;
+		"workPlanFieldsVisibleToAgents"?: Models.ListWrapperAgentWorkPlanField;
+		"status"?: string;
+	}
+	
 	export interface UpdateWorkPlanRotationAgentRequest { 
 		"userId": string;
 		"dateRange"?: Models.DateRangeWithOptionalEnd;
@@ -41568,6 +42344,7 @@ declare namespace Models {
 		"locations"?: Array<Models.Location>;
 		"groups"?: Array<Models.Group>;
 		"team"?: Models.Team;
+		"workPlanBidRanks"?: Models.WorkPlanBidRanks;
 		"skills"?: Array<Models.UserRoutingSkill>;
 		"languages"?: Array<Models.UserRoutingLanguage>;
 		"acdAutoAnswer"?: boolean;
@@ -41709,9 +42486,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -41866,6 +42643,7 @@ declare namespace Models {
 		"alertingDurationMs"?: number;
 		"contactingDurationMs"?: number;
 		"dialingDurationMs"?: number;
+		"callbackDurationMs"?: number;
 		"conversationExternalContactIds"?: Array<string>;
 		"conversationExternalOrganizationIds"?: Array<string>;
 	}
@@ -41875,9 +42653,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -41970,9 +42748,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -42030,6 +42808,7 @@ declare namespace Models {
 		"locations"?: Array<Models.Location>;
 		"groups"?: Array<Models.Group>;
 		"team"?: Models.Team;
+		"workPlanBidRanks"?: Models.WorkPlanBidRanks;
 		"skills"?: Array<Models.UserRoutingSkill>;
 		"languages"?: Array<Models.UserRoutingLanguage>;
 		"acdAutoAnswer"?: boolean;
@@ -42138,9 +42917,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -42204,9 +42983,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -42233,9 +43012,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -42433,9 +43212,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -42600,9 +43379,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -42629,9 +43408,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -43314,6 +44093,8 @@ declare namespace Models {
 		"overtalkInstances"?: Models.NumericRange;
 		"isScreenRecorded"?: boolean;
 		"screenMonitorUserIds"?: Array<string>;
+		"dashboardType"?: string;
+		"dashboardAccessFilter"?: string;
 	}
 	
 	export interface VisibilityCondition { 
@@ -43423,9 +44204,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -43639,9 +44420,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -44270,6 +45051,21 @@ declare namespace Models {
 		"id"?: string;
 	}
 	
+	export interface WfmAlternativeShiftJobCompleteEventV3AlternativeShiftJobCompleteNotification { 
+		"id"?: string;
+		"type"?: string;
+		"status"?: string;
+		"downloadUrl"?: string;
+		"error"?: Models.WfmAlternativeShiftJobCompleteEventV3ErrorBody;
+	}
+	
+	export interface WfmAlternativeShiftJobCompleteEventV3ErrorBody { 
+		"status"?: number;
+		"code"?: string;
+		"message"?: string;
+		"messageParams"?: { [key: string]: string; };
+	}
+	
 	export interface WfmBuIntradayDataUpdateTopicBuIntradayDataGroup { 
 		"mediaType"?: string;
 		"forecastDataSummary"?: Models.WfmBuIntradayDataUpdateTopicBuIntradayForecastData;
@@ -45413,9 +46209,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -45567,6 +46363,78 @@ declare namespace Models {
 		"validationId"?: string;
 	}
 	
+	export interface WorkPlanBid { 
+		"id": string;
+		"name": string;
+		"forecast"?: Models.BuShortTermForecastWeekReference;
+		"bidWindowStartDate": string;
+		"bidWindowEndDate": string;
+		"effectiveDate": string;
+		"status": string;
+		"agentRankingType": string;
+		"rankingTiebreakerType": string;
+		"publishedDate"?: string;
+		"workPlanFieldsVisibleToAgents": Array<string>;
+		"metadata"?: Models.WorkPlanBidMetadata;
+		"selfUri"?: string;
+	}
+	
+	export interface WorkPlanBidGroup { 
+		"name": string;
+		"managementUnit": Models.ManagementUnitReference;
+		"agents": Array<Models.UserReference>;
+		"workPlans": Array<Models.BidGroupWorkPlanResponse>;
+		"planningGroups": Array<Models.PlanningGroupReference>;
+	}
+	
+	export interface WorkPlanBidGroupCreate { 
+		"name": string;
+		"managementUnitId": string;
+		"agentIds": Array<string>;
+		"workPlans": Array<Models.BidGroupWorkPlanRequest>;
+		"planningGroupIds": Array<string>;
+	}
+	
+	export interface WorkPlanBidGroupResponse { 
+		"id"?: string;
+		"workPlanBidGroup"?: Models.WorkPlanBidGroup;
+		"metadata"?: Models.WorkPlanBidMetadata;
+		"selfUri"?: string;
+	}
+	
+	export interface WorkPlanBidGroupSummary { 
+		"id"?: string;
+		"name": string;
+		"managementUnit": Models.ManagementUnitReference;
+		"agentCount": number;
+		"workPlanCount": number;
+		"planningGroupCount": number;
+		"selfUri"?: string;
+	}
+	
+	export interface WorkPlanBidGroupSummaryList { 
+		"workPlanBidGroupSummaryList": Array<Models.WorkPlanBidGroupSummary>;
+	}
+	
+	export interface WorkPlanBidGroupUpdate { 
+		"name"?: string;
+		"managementUnitId"?: string;
+		"agentIds"?: Models.ListWrapperString;
+		"workPlans"?: Models.ListWrapperBidGroupWorkPlanRequest;
+		"planningGroupIds"?: Models.ListWrapperString;
+	}
+	
+	export interface WorkPlanBidListResponse { 
+		"entities"?: Array<Models.WorkPlanBid>;
+	}
+	
+	export interface WorkPlanBidMetadata { 
+		"createdBy": Models.UserReference;
+		"createdDate": string;
+		"modifiedBy"?: Models.UserReference;
+		"modifiedDate"?: string;
+	}
+	
 	export interface WorkPlanBidRanks { 
 		"id"?: string;
 		"workPlanBiddingPerformance"?: number;
@@ -45574,6 +46442,18 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface WorkPlanBiddingAdminNotificationTopicWorkPlanBiddingNotification { 
+		"id"?: string;
+		"buId"?: string;
+		"status"?: string;
+		"bidWindowStartDate"?: string;
+		"bidWindowEndDate"?: string;
+		"effectiveDate"?: string;
+		"agentRankingType"?: string;
+		"rankingTiebreakerType"?: string;
+		"workPlanFieldsVisibleToAgents"?: Array<string>;
+	}
+	
 	export interface WorkPlanConfigurationViolationMessage { 
 		"type"?: string;
 		"arguments"?: Array<Models.WorkPlanValidationMessageArgument>;
@@ -46534,9 +47414,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -46559,9 +47439,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;
@@ -46774,9 +47654,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
 		"pageCount"?: number;