purecloud-platform-client-v2 199.0.0 → 201.0.0

package/index.d.ts

@@ -941,6 +941,7 @@ declare namespace AuditApi {
 		"cursor"?: string;
 		"pageSize"?: number;
 		"expand"?: Array<string>;
+		"allowRedirect"?: boolean;
 	}
 	export interface postAuditsQueryRealtimeOptions { 
 		"expand"?: Array<string>;
@@ -2469,6 +2470,7 @@ declare class IntegrationsApi {
   	getIntegrationsActions(opts?: IntegrationsApi.getIntegrationsActionsOptions): Promise<Models.ActionEntityListing>; 
   	getIntegrationsActionsCategories(opts?: IntegrationsApi.getIntegrationsActionsCategoriesOptions): Promise<Models.CategoryEntityListing>; 
   	getIntegrationsActionsCertificates(opts?: IntegrationsApi.getIntegrationsActionsCertificatesOptions): Promise<Models.ActionCertificateListing>; 
+  	getIntegrationsActionsCertificatesTruststore(): Promise<Models.TrustedCertificates>; 
   	getIntegrationsActionsDrafts(opts?: IntegrationsApi.getIntegrationsActionsDraftsOptions): Promise<Models.ActionEntityListing>; 
   	getIntegrationsActionsFunctionsRuntimes(): Promise<Array<Models.FunctionRuntime>>; 
   	getIntegrationsBotconnectorIntegrationIdBot(integrationId: string, botId: string, opts?: IntegrationsApi.getIntegrationsBotconnectorIntegrationIdBotOptions): Promise<Models.BotConnectorBot>; 
@@ -2781,7 +2783,7 @@ declare class JourneyApi {
   	getJourneyViewVersionJob(viewId: string, journeyVersionId: string, jobId: string): Promise<Models.JourneyViewJob>; 
   	getJourneyViewVersionJobResults(viewId: string, journeyViewVersion: string, jobId: string): Promise<Models.JourneyViewResult>; 
   	getJourneyViewVersionJobsLatest(viewId: string, journeyVersionId: string): Promise<Models.JourneyViewJob>; 
-  	getJourneyViews(): Promise<Models.JourneyViewListing>; 
+  	getJourneyViews(opts?: JourneyApi.getJourneyViewsOptions): Promise<Models.JourneyViewListing>; 
   	getJourneyViewsEventdefinition(eventDefinitionId: string): Promise<Models.JourneyEventDefinition>; 
   	getJourneyViewsEventdefinitions(): Promise<Models.JourneyEventDefinitionListing>; 
   	getJourneyViewsJobs(opts?: JourneyApi.getJourneyViewsJobsOptions): Promise<Models.JourneyViewJobListing>; 
@@ -2873,6 +2875,12 @@ declare namespace JourneyApi {
 		"after"?: string;
 		"eventType"?: string;
 	}
+	export interface getJourneyViewsOptions { 
+		"pageNumber"?: number;
+		"pageSize"?: number;
+		"nameOrCreatedBy"?: string;
+		"expand"?: string;
+	}
 	export interface getJourneyViewsJobsOptions { 
 		"pageNumber"?: number;
 		"pageSize"?: number;
@@ -3713,7 +3721,9 @@ declare class OrganizationApi {
   	getOrganizationsLimitsDocs(): Promise<Models.LimitDocumentation>; 
   	getOrganizationsLimitsDocsFreetrial(): Promise<Models.FreeTrialLimitDocs>; 
   	getOrganizationsLimitsNamespace(namespaceName: string): Promise<Models.LimitsEntityListing>; 
+  	getOrganizationsLimitsNamespaceCounts(namespaceName: string, opts?: OrganizationApi.getOrganizationsLimitsNamespaceCountsOptions): Promise<Models.LimitCountListing>; 
   	getOrganizationsLimitsNamespaceDefaults(namespaceName: string): Promise<Models.LimitsEntityListing>; 
+  	getOrganizationsLimitsNamespaceLimitCounts(namespaceName: string, limitName: string, opts?: OrganizationApi.getOrganizationsLimitsNamespaceLimitCountsOptions): Promise<Models.LimitCountListing>; 
   	getOrganizationsLimitsNamespaces(opts?: OrganizationApi.getOrganizationsLimitsNamespacesOptions): Promise<object>; 
   	getOrganizationsMe(): Promise<Models.Organization>; 
   	getOrganizationsWhitelist(): Promise<Models.OrgWhitelistSettings>; 
@@ -3733,6 +3743,16 @@ declare namespace OrganizationApi {
 		"pageSize"?: number;
 		"expand"?: Array<string>;
 	}
+	export interface getOrganizationsLimitsNamespaceCountsOptions { 
+		"cursor"?: string;
+		"entityId"?: string;
+		"userId"?: string;
+	}
+	export interface getOrganizationsLimitsNamespaceLimitCountsOptions { 
+		"entityId"?: string;
+		"userId"?: string;
+		"cursor"?: string;
+	}
 	export interface getOrganizationsLimitsNamespacesOptions { 
 		"pageSize"?: number;
 		"pageNumber"?: number;
@@ -4812,6 +4832,7 @@ declare namespace ResponseManagementApi {
 
 declare class RoutingApi {  
   	deleteRoutingAssessment(assessmentId: string): Promise<void>; 
+  	deleteRoutingDirectroutingbackupSettingsMe(): Promise<void>; 
   	deleteRoutingEmailDomain(domainId: string): Promise<void>; 
   	deleteRoutingEmailDomainRoute(domainName: string, routeId: string): Promise<void>; 
   	deleteRoutingEmailOutboundDomain(domainId: string): Promise<void>; 
@@ -4826,6 +4847,7 @@ declare class RoutingApi {
   	deleteRoutingSkillgroup(skillGroupId: string): Promise<void>; 
   	deleteRoutingSmsAddress(addressId: string): Promise<void>; 
   	deleteRoutingSmsPhonenumber(addressId: string): Promise<void>; 
+  	deleteRoutingUserDirectroutingbackupSettings(userId: string): Promise<void>; 
   	deleteRoutingUserUtilization(userId: string): Promise<void>; 
   	deleteRoutingUtilization(): Promise<void>; 
   	deleteRoutingUtilizationLabel(labelId: string, opts?: RoutingApi.deleteRoutingUtilizationLabelOptions): Promise<void>; 
@@ -4838,6 +4860,7 @@ declare class RoutingApi {
   	getRoutingAssessmentsJob(jobId: string): Promise<Models.BenefitAssessmentJob>; 
   	getRoutingAssessmentsJobs(opts?: RoutingApi.getRoutingAssessmentsJobsOptions): Promise<Models.AssessmentJobListing>; 
   	getRoutingAvailablemediatypes(): Promise<Models.AvailableMediaTypeEntityListing>; 
+  	getRoutingDirectroutingbackupSettingsMe(): Promise<Models.AgentDirectRoutingBackupSettings>; 
   	getRoutingEmailDomain(domainId: string): Promise<Models.InboundDomain>; 
   	getRoutingEmailDomainRoute(domainName: string, routeId: string): Promise<Models.InboundRoute>; 
   	getRoutingEmailDomainRoutes(domainName: string, opts?: RoutingApi.getRoutingEmailDomainRoutesOptions): Promise<Models.InboundRouteEntityListing>; 
@@ -4882,6 +4905,7 @@ declare class RoutingApi {
   	getRoutingSmsAvailablephonenumbers(countryCode: string, phoneNumberType: string, opts?: RoutingApi.getRoutingSmsAvailablephonenumbersOptions): Promise<Models.SMSAvailablePhoneNumberEntityListing>; 
   	getRoutingSmsPhonenumber(addressId: string, opts?: RoutingApi.getRoutingSmsPhonenumberOptions): Promise<Models.SmsPhoneNumber>; 
   	getRoutingSmsPhonenumbers(opts?: RoutingApi.getRoutingSmsPhonenumbersOptions): Promise<Models.SmsPhoneNumberEntityListing>; 
+  	getRoutingUserDirectroutingbackupSettings(userId: string): Promise<Models.AgentDirectRoutingBackupSettings>; 
   	getRoutingUserUtilization(userId: string): Promise<Models.AgentMaxUtilizationResponse>; 
   	getRoutingUtilization(): Promise<Models.UtilizationResponse>; 
   	getRoutingUtilizationLabel(labelId: string): Promise<Models.UtilizationLabel>; 
@@ -4941,6 +4965,7 @@ declare class RoutingApi {
   	postRoutingWrapupcodes(body: Models.WrapupCodeRequest): Promise<Models.WrapupCode>; 
   	postUserRoutinglanguages(userId: string, body: Models.UserRoutingLanguagePost): Promise<Models.UserRoutingLanguage>; 
   	postUserRoutingskills(userId: string, body: Models.UserRoutingSkillPost): Promise<Models.UserRoutingSkill>; 
+  	putRoutingDirectroutingbackupSettingsMe(body: Models.AgentDirectRoutingBackupSettings): Promise<Models.AgentDirectRoutingBackupSettings>; 
   	putRoutingEmailDomainRoute(domainName: string, routeId: string, body: Models.InboundRoute): Promise<Models.InboundRoute>; 
   	putRoutingEmailOutboundDomainActivation(domainId: string): Promise<Models.EmailOutboundDomainResult>; 
   	putRoutingMessageRecipient(recipientId: string, body: Models.RecipientRequest): Promise<Models.Recipient>; 
@@ -4948,6 +4973,7 @@ declare class RoutingApi {
   	putRoutingSettings(body: Models.RoutingSettings): Promise<Models.RoutingSettings>; 
   	putRoutingSettingsTranscription(body: Models.TranscriptionSettings): Promise<Models.TranscriptionSettings>; 
   	putRoutingSmsPhonenumber(addressId: string, body: Models.SmsPhoneNumber): Promise<Models.SmsPhoneNumber>; 
+  	putRoutingUserDirectroutingbackupSettings(userId: string, body: Models.AgentDirectRoutingBackupSettings): Promise<Models.AgentDirectRoutingBackupSettings>; 
   	putRoutingUserUtilization(userId: string, body: Models.UtilizationRequest): Promise<Models.AgentMaxUtilizationResponse>; 
   	putRoutingUtilization(body: Models.UtilizationRequest): Promise<Models.UtilizationResponse>; 
   	putRoutingUtilizationLabel(labelId: string, body: Models.UpdateUtilizationLabelRequest): Promise<Models.UtilizationLabel>; 
@@ -5704,9 +5730,9 @@ declare class TaskManagementApi {
   	patchTaskmanagementWorkitemAssignment(workitemId: string, body: Models.WorkitemManualAssign): Promise<void>; 
   	patchTaskmanagementWorkitemUserWrapups(workitemId: string, userId: string, body: Models.WorkitemWrapupUpdate): Promise<Models.WorkitemWrapup>; 
   	patchTaskmanagementWorkitemUsersMeWrapups(workitemId: string, body: Models.WorkitemWrapupUpdate): Promise<Models.WorkitemWrapup>; 
-  	patchTaskmanagementWorktype(worktypeId: string, opts?: TaskManagementApi.patchTaskmanagementWorktypeOptions): Promise<Models.Worktype>; 
-  	patchTaskmanagementWorktypeStatus(worktypeId: string, statusId: string, opts?: TaskManagementApi.patchTaskmanagementWorktypeStatusOptions): Promise<Models.WorkitemStatus>; 
-  	postTaskmanagementWorkbins(opts?: TaskManagementApi.postTaskmanagementWorkbinsOptions): Promise<Models.Workbin>; 
+  	patchTaskmanagementWorktype(worktypeId: string, body: Models.WorktypeUpdate): Promise<Models.Worktype>; 
+  	patchTaskmanagementWorktypeStatus(worktypeId: string, statusId: string, body: Models.WorkitemStatusUpdate): Promise<Models.WorkitemStatus>; 
+  	postTaskmanagementWorkbins(body: Models.WorkbinCreate): Promise<Models.Workbin>; 
   	postTaskmanagementWorkbinsQuery(body: Models.WorkbinQueryRequest): Promise<Models.WorkbinQueryEntityListing>; 
   	postTaskmanagementWorkitemAcdCancel(workitemId: string): Promise<Models.Workitem>; 
   	postTaskmanagementWorkitemDisconnect(workitemId: string): Promise<Models.Workitem>; 
@@ -5715,8 +5741,8 @@ declare class TaskManagementApi {
   	postTaskmanagementWorkitemsQuery(body: Models.WorkitemQueryPostRequest): Promise<Models.WorkitemPostQueryEntityListing>; 
   	postTaskmanagementWorkitemsQueryJobs(body: Models.WorkitemQueryJobCreate): Promise<Models.WorkitemQueryJobResponse>; 
   	postTaskmanagementWorkitemsSchemas(body: Models.DataSchema): Promise<Models.DataSchema>; 
-  	postTaskmanagementWorktypeStatuses(worktypeId: string, opts?: TaskManagementApi.postTaskmanagementWorktypeStatusesOptions): Promise<Models.WorkitemStatus>; 
-  	postTaskmanagementWorktypes(opts?: TaskManagementApi.postTaskmanagementWorktypesOptions): Promise<Models.Worktype>; 
+  	postTaskmanagementWorktypeStatuses(worktypeId: string, body: Models.WorkitemStatusCreate): Promise<Models.WorkitemStatus>; 
+  	postTaskmanagementWorktypes(body: Models.WorktypeCreate): Promise<Models.Worktype>; 
   	postTaskmanagementWorktypesQuery(body: Models.WorktypeQueryRequest): Promise<Models.WorktypeQueryEntityListing>; 
   	putTaskmanagementWorkitemsSchema(schemaId: string, body: Models.DataSchema): Promise<Models.DataSchema>;
 }
@@ -5771,24 +5797,9 @@ declare namespace TaskManagementApi {
 		"pageSize"?: number;
 		"sortOrder"?: string;
 	}
-	export interface patchTaskmanagementWorktypeOptions { 
-		"body"?: Models.WorktypeUpdate;
-	}
-	export interface patchTaskmanagementWorktypeStatusOptions { 
-		"body"?: Models.WorkitemStatusUpdate;
-	}
-	export interface postTaskmanagementWorkbinsOptions { 
-		"body"?: Models.WorkbinCreate;
-	}
 	export interface postTaskmanagementWorkitemTerminateOptions { 
 		"body"?: Models.WorkitemTerminate;
 	}
-	export interface postTaskmanagementWorktypeStatusesOptions { 
-		"body"?: Models.WorkitemStatusCreate;
-	}
-	export interface postTaskmanagementWorktypesOptions { 
-		"body"?: Models.WorktypeCreate;
-	}
 }
 
 declare class TeamsApi {  
@@ -6269,6 +6280,8 @@ declare namespace UserRecordingsApi {
 declare class UsersApi {  
   	deleteAnalyticsUsersDetailsJob(jobId: string): Promise<void>; 
   	deleteAuthorizationSubjectDivisionRole(subjectId: string, divisionId: string, roleId: string): Promise<void>; 
+  	deleteRoutingDirectroutingbackupSettingsMe(): Promise<void>; 
+  	deleteRoutingUserDirectroutingbackupSettings(userId: string): Promise<void>; 
   	deleteRoutingUserUtilization(userId: string): Promise<void>; 
   	deleteUser(userId: string): Promise<object>; 
   	deleteUserRoutinglanguage(userId: string, languageId: string): Promise<void>; 
@@ -6288,6 +6301,8 @@ declare class UsersApi {
   	getAuthorizationSubjectsMe(opts?: UsersApi.getAuthorizationSubjectsMeOptions): Promise<Models.AuthzSubject>; 
   	getFieldconfig(type: string): Promise<Models.FieldConfig>; 
   	getProfilesUsers(opts?: UsersApi.getProfilesUsersOptions): Promise<Models.UserProfileEntityListing>; 
+  	getRoutingDirectroutingbackupSettingsMe(): Promise<Models.AgentDirectRoutingBackupSettings>; 
+  	getRoutingUserDirectroutingbackupSettings(userId: string): Promise<Models.AgentDirectRoutingBackupSettings>; 
   	getRoutingUserUtilization(userId: string): Promise<Models.AgentMaxUtilizationResponse>; 
   	getUser(userId: string, opts?: UsersApi.getUserOptions): Promise<Models.User>; 
   	getUserAdjacents(userId: string, opts?: UsersApi.getUserAdjacentsOptions): Promise<Models.Adjacents>; 
@@ -6346,6 +6361,8 @@ declare class UsersApi {
   	postUsersSearchConversationTarget(body: Models.UserSearchRequest): Promise<Models.UsersSearchResponse>; 
   	postUsersSearchQueuemembersManage(body: Models.UserSearchRequest): Promise<Models.UsersSearchResponse>; 
   	postUsersSearchTeamsAssign(body: Models.UserSearchRequest): Promise<Models.UsersSearchResponse>; 
+  	putRoutingDirectroutingbackupSettingsMe(body: Models.AgentDirectRoutingBackupSettings): Promise<Models.AgentDirectRoutingBackupSettings>; 
+  	putRoutingUserDirectroutingbackupSettings(userId: string, body: Models.AgentDirectRoutingBackupSettings): Promise<Models.AgentDirectRoutingBackupSettings>; 
   	putRoutingUserUtilization(userId: string, body: Models.UtilizationRequest): Promise<Models.AgentMaxUtilizationResponse>; 
   	putUserCallforwarding(userId: string, body: Models.CallForwarding): Promise<Models.CallForwarding>; 
   	putUserOutofoffice(userId: string, body: Models.OutOfOffice): Promise<Models.OutOfOffice>; 
@@ -6696,6 +6713,8 @@ declare class WorkforceManagementApi {
   	deleteWorkforcemanagementBusinessunitTimeoffplan(businessUnitId: string, timeOffPlanId: string): Promise<void>; 
   	deleteWorkforcemanagementBusinessunitWeekSchedule(businessUnitId: string, weekId: string, scheduleId: string): Promise<Models.BuAsyncScheduleResponse>; 
   	deleteWorkforcemanagementBusinessunitWeekShorttermforecast(businessUnitId: string, weekDateId: string, forecastId: string): Promise<void>; 
+  	deleteWorkforcemanagementBusinessunitWorkplanbid(businessUnitId: string, bidId: string): Promise<void>; 
+  	deleteWorkforcemanagementBusinessunitWorkplanbidGroup(businessUnitId: string, bidId: string, bidGroupId: string): Promise<void>; 
   	deleteWorkforcemanagementCalendarUrlIcs(): Promise<void>; 
   	deleteWorkforcemanagementManagementunit(managementUnitId: string): Promise<void>; 
   	deleteWorkforcemanagementManagementunitTimeofflimit(managementUnitId: string, timeOffLimitId: string): Promise<void>; 
@@ -6710,6 +6729,13 @@ declare class WorkforceManagementApi {
   	getWorkforcemanagementAgentAdherenceExplanation(agentId: string, explanationId: string): Promise<Models.AdherenceExplanationResponse>; 
   	getWorkforcemanagementAgentManagementunit(agentId: string): Promise<Models.AgentManagementUnitReference>; 
   	getWorkforcemanagementAgentsMeManagementunit(): Promise<Models.AgentManagementUnitReference>; 
+  	getWorkforcemanagementAlternativeshiftsOffersJob(jobId: string): Promise<Models.AlternativeShiftJobResponse>; 
+  	getWorkforcemanagementAlternativeshiftsOffersSearchJob(jobId: string): Promise<Models.AlternativeShiftJobResponse>; 
+  	getWorkforcemanagementAlternativeshiftsSettings(): Promise<Models.AlternativeShiftBuSettingsResponse>; 
+  	getWorkforcemanagementAlternativeshiftsTrade(tradeId: string): Promise<Models.AlternativeShiftTradeResponse>; 
+  	getWorkforcemanagementAlternativeshiftsTrades(opts?: WorkforceManagementApi.getWorkforcemanagementAlternativeshiftsTradesOptions): Promise<Models.ListAlternativeShiftTradesResponse>; 
+  	getWorkforcemanagementAlternativeshiftsTradesJob(jobId: string): Promise<Models.AlternativeShiftJobResponse>; 
+  	getWorkforcemanagementAlternativeshiftsTradesStateJob(jobId: string): Promise<Models.AlternativeShiftJobResponse>; 
   	getWorkforcemanagementBusinessunit(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitOptions): Promise<Models.BusinessUnitResponse>; 
   	getWorkforcemanagementBusinessunitActivitycode(businessUnitId: string, activityCodeId: string): Promise<Models.BusinessUnitActivityCode>; 
   	getWorkforcemanagementBusinessunitActivitycodes(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitActivitycodesOptions): Promise<Models.BusinessUnitActivityCodeListing>; 
@@ -6717,6 +6743,9 @@ declare class WorkforceManagementApi {
   	getWorkforcemanagementBusinessunitActivityplanRunsJob(businessUnitId: string, activityPlanId: string, jobId: string): Promise<Models.ActivityPlanRunJobResponse>; 
   	getWorkforcemanagementBusinessunitActivityplans(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitActivityplansOptions): Promise<Models.ActivityPlanListing>; 
   	getWorkforcemanagementBusinessunitActivityplansJobs(businessUnitId: string): Promise<Models.ActivityPlanJobListing>; 
+  	getWorkforcemanagementBusinessunitAlternativeshiftsSettings(businessUnitId: string): Promise<Models.AlternativeShiftBuSettingsResponse>; 
+  	getWorkforcemanagementBusinessunitAlternativeshiftsTrade(businessUnitId: string, tradeId: string): Promise<Models.AlternativeShiftTradeResponse>; 
+  	getWorkforcemanagementBusinessunitAlternativeshiftsTradesSearchJob(businessUnitId: string, jobId: string): Promise<Models.BuAlternativeShiftJobResponse>; 
   	getWorkforcemanagementBusinessunitIntradayPlanninggroups(businessUnitId: string, _date: string): Promise<Models.WfmIntradayPlanningGroupListing>; 
   	getWorkforcemanagementBusinessunitManagementunits(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitManagementunitsOptions): Promise<Models.ManagementUnitListing>; 
   	getWorkforcemanagementBusinessunitPlanninggroup(businessUnitId: string, planningGroupId: string): Promise<Models.PlanningGroup>; 
@@ -6746,6 +6775,11 @@ declare class WorkforceManagementApi {
   	getWorkforcemanagementBusinessunitWeekShorttermforecastPlanninggroups(businessUnitId: string, weekDateId: string, forecastId: string): Promise<Models.ForecastPlanningGroupsResponse>; 
   	getWorkforcemanagementBusinessunitWeekShorttermforecastStaffingrequirement(businessUnitId: string, weekDateId: string, forecastId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitWeekShorttermforecastStaffingrequirementOptions): Promise<Models.BuForecastStaffingRequirementsResultResponse>; 
   	getWorkforcemanagementBusinessunitWeekShorttermforecasts(businessUnitId: string, weekDateId: string): Promise<Models.BuShortTermForecastListing>; 
+  	getWorkforcemanagementBusinessunitWorkplanbid(businessUnitId: string, bidId: string): Promise<Models.WorkPlanBid>; 
+  	getWorkforcemanagementBusinessunitWorkplanbidGroup(businessUnitId: string, bidId: string, bidGroupId: string): Promise<Models.WorkPlanBidGroupResponse>; 
+  	getWorkforcemanagementBusinessunitWorkplanbidGroupPreferences(businessUnitId: string, bidId: string, bidGroupId: string): Promise<Models.AdminAgentWorkPlanPreferenceResponse>; 
+  	getWorkforcemanagementBusinessunitWorkplanbidGroupsSummary(businessUnitId: string, bidId: string): Promise<Models.WorkPlanBidGroupSummaryList>; 
+  	getWorkforcemanagementBusinessunitWorkplanbids(businessUnitId: string): Promise<Models.WorkPlanBidListResponse>; 
   	getWorkforcemanagementBusinessunits(opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitsOptions): Promise<Models.BusinessUnitListing>; 
   	getWorkforcemanagementBusinessunitsDivisionviews(opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitsDivisionviewsOptions): Promise<Models.BusinessUnitListing>; 
   	getWorkforcemanagementCalendarDataIcs(calendarId: string): Promise<string>; 
@@ -6786,15 +6820,25 @@ declare class WorkforceManagementApi {
   	getWorkforcemanagementTimeoffrequest(timeOffRequestId: string): Promise<Models.TimeOffRequestResponse>; 
   	getWorkforcemanagementTimeoffrequestWaitlistpositions(timeOffRequestId: string): Promise<Models.WaitlistPositionListing>; 
   	getWorkforcemanagementTimeoffrequests(opts?: WorkforceManagementApi.getWorkforcemanagementTimeoffrequestsOptions): Promise<Models.TimeOffRequestList>; 
+  	getWorkforcemanagementUserWorkplanbidranks(userId: string): Promise<Models.WorkPlanBidRanks>; 
+  	getWorkforcemanagementWorkplanbidPreferences(bidId: string): Promise<Models.AgentWorkPlanBiddingPreferenceResponse>; 
+  	getWorkforcemanagementWorkplanbidWorkplans(bidId: string): Promise<Models.AgentWorkPlanListResponse>; 
+  	getWorkforcemanagementWorkplanbids(): Promise<Models.AgentWorkPlanBids>; 
   	patchWorkforcemanagementAgentAdherenceExplanation(agentId: string, explanationId: string, body: Models.UpdateAdherenceExplanationStatusRequest): Promise<Models.AdherenceExplanationAsyncResponse>; 
+  	patchWorkforcemanagementAlternativeshiftsTrade(tradeId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementAlternativeshiftsTradeOptions): Promise<Models.AlternativeShiftTradeResponse>; 
+  	patchWorkforcemanagementAlternativeshiftsTradesStateJobs(body: Models.AdminBulkUpdateAlternativeShiftTradeStateRequest): Promise<Models.AlternativeShiftAsyncResponse>; 
   	patchWorkforcemanagementBusinessunit(businessUnitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitOptions): Promise<Models.BusinessUnitResponse>; 
   	patchWorkforcemanagementBusinessunitActivitycode(businessUnitId: string, activityCodeId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitActivitycodeOptions): Promise<Models.BusinessUnitActivityCode>; 
   	patchWorkforcemanagementBusinessunitActivityplan(businessUnitId: string, activityPlanId: string, body: Models.UpdateActivityPlanRequest): Promise<Models.ActivityPlanResponse>; 
+  	patchWorkforcemanagementBusinessunitAlternativeshiftsSettings(businessUnitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitAlternativeshiftsSettingsOptions): Promise<Models.AlternativeShiftBuSettingsResponse>; 
   	patchWorkforcemanagementBusinessunitPlanninggroup(businessUnitId: string, planningGroupId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitPlanninggroupOptions): Promise<Models.PlanningGroup>; 
   	patchWorkforcemanagementBusinessunitSchedulingRun(businessUnitId: string, runId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitSchedulingRunOptions): Promise<void>; 
   	patchWorkforcemanagementBusinessunitServicegoaltemplate(businessUnitId: string, serviceGoalTemplateId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitServicegoaltemplateOptions): Promise<Models.ServiceGoalTemplate>; 
   	patchWorkforcemanagementBusinessunitStaffinggroup(businessUnitId: string, staffingGroupId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitStaffinggroupOptions): Promise<Models.StaffingGroupResponse>; 
   	patchWorkforcemanagementBusinessunitTimeoffplan(businessUnitId: string, timeOffPlanId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitTimeoffplanOptions): Promise<Models.BuTimeOffPlanResponse>; 
+  	patchWorkforcemanagementBusinessunitWorkplanbid(businessUnitId: string, bidId: string, body: Models.UpdateWorkPlanBid): Promise<Models.WorkPlanBid>; 
+  	patchWorkforcemanagementBusinessunitWorkplanbidGroup(businessUnitId: string, bidId: string, bidGroupId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitWorkplanbidGroupOptions): Promise<Models.WorkPlanBidGroupResponse>; 
+  	patchWorkforcemanagementBusinessunitWorkplanbidGroupPreferences(businessUnitId: string, bidId: string, bidGroupId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitWorkplanbidGroupPreferencesOptions): Promise<Models.AdminAgentWorkPlanPreferenceResponse>; 
   	patchWorkforcemanagementManagementunit(managementUnitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitOptions): Promise<Models.ManagementUnit>; 
   	patchWorkforcemanagementManagementunitAgents(managementUnitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitAgentsOptions): Promise<void>; 
   	patchWorkforcemanagementManagementunitTimeofflimit(managementUnitId: string, timeOffLimitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitTimeofflimitOptions): Promise<Models.TimeOffLimit>; 
@@ -6805,6 +6849,9 @@ declare class WorkforceManagementApi {
   	patchWorkforcemanagementManagementunitWorkplan(managementUnitId: string, workPlanId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitWorkplanOptions): Promise<Models.WorkPlan>; 
   	patchWorkforcemanagementManagementunitWorkplanrotation(managementUnitId: string, workPlanRotationId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitWorkplanrotationOptions): Promise<Models.WorkPlanRotationResponse>; 
   	patchWorkforcemanagementTimeoffrequest(timeOffRequestId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementTimeoffrequestOptions): Promise<Models.TimeOffRequestResponse>; 
+  	patchWorkforcemanagementUserWorkplanbidranks(userId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementUserWorkplanbidranksOptions): Promise<Models.WorkPlanBidRanks>; 
+  	patchWorkforcemanagementUsersWorkplanbidranksBulk(body: Array<Models.WorkPlanBidRanks>): Promise<Models.EntityListing>; 
+  	patchWorkforcemanagementWorkplanbidPreferences(bidId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementWorkplanbidPreferencesOptions): Promise<Models.AgentWorkPlanBiddingPreferenceResponse>; 
   	postWorkforcemanagementAdherenceExplanations(body: Models.AddAdherenceExplanationAgentRequest): Promise<Models.AdherenceExplanationAsyncResponse>; 
   	postWorkforcemanagementAdherenceExplanationsQuery(body: Models.AgentQueryAdherenceExplanationsRequest, opts?: WorkforceManagementApi.postWorkforcemanagementAdherenceExplanationsQueryOptions): Promise<Models.QueryAdherenceExplanationsResponse>; 
   	postWorkforcemanagementAdherenceHistorical(opts?: WorkforceManagementApi.postWorkforcemanagementAdherenceHistoricalOptions): Promise<Models.WfmHistoricalAdherenceResponse>; 
@@ -6815,11 +6862,15 @@ declare class WorkforceManagementApi {
   	postWorkforcemanagementAgentsIntegrationsHrisQuery(opts?: WorkforceManagementApi.postWorkforcemanagementAgentsIntegrationsHrisQueryOptions): Promise<Models.AgentsIntegrationsListing>; 
   	postWorkforcemanagementAgentsMePossibleworkshifts(body: Models.AgentPossibleWorkShiftsRequest): Promise<Models.AgentPossibleWorkShiftsResponse>; 
   	postWorkforcemanagementAgentschedulesMine(opts?: WorkforceManagementApi.postWorkforcemanagementAgentschedulesMineOptions): Promise<Models.BuCurrentAgentScheduleSearchResponse>; 
+  	postWorkforcemanagementAlternativeshiftsOffersJobs(body: Models.AlternativeShiftOffersRequest): Promise<Models.AlternativeShiftAsyncResponse>; 
+  	postWorkforcemanagementAlternativeshiftsOffersSearchJobs(body: Models.AlternativeShiftSearchOffersRequest): Promise<Models.AlternativeShiftAsyncResponse>; 
+  	postWorkforcemanagementAlternativeshiftsTrades(body: Models.CreateAlternativeShiftTradeRequest): Promise<Models.AlternativeShiftTradeResponse>; 
   	postWorkforcemanagementBusinessunitActivitycodes(businessUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitActivitycodesOptions): Promise<Models.BusinessUnitActivityCode>; 
   	postWorkforcemanagementBusinessunitActivityplanRunsJobs(businessUnitId: string, activityPlanId: string): Promise<Models.ActivityPlanJobResponse>; 
   	postWorkforcemanagementBusinessunitActivityplans(businessUnitId: string, body: Models.CreateActivityPlanRequest): Promise<Models.ActivityPlanResponse>; 
   	postWorkforcemanagementBusinessunitAdherenceExplanationsQuery(businessUnitId: string, body: Models.BuQueryAdherenceExplanationsRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitAdherenceExplanationsQueryOptions): Promise<Models.BuQueryAdherenceExplanationsResponse>; 
   	postWorkforcemanagementBusinessunitAgentschedulesSearch(businessUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitAgentschedulesSearchOptions): Promise<Models.BuAsyncAgentSchedulesSearchResponse>; 
+  	postWorkforcemanagementBusinessunitAlternativeshiftsTradesSearch(businessUnitId: string, body: Models.SearchAlternativeShiftTradesRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitAlternativeshiftsTradesSearchOptions): Promise<Models.BuListAlternativeShiftTradesResponse>; 
   	postWorkforcemanagementBusinessunitIntraday(businessUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitIntradayOptions): Promise<Models.AsyncIntradayResponse>; 
   	postWorkforcemanagementBusinessunitPlanninggroups(businessUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitPlanninggroupsOptions): Promise<Models.PlanningGroup>; 
   	postWorkforcemanagementBusinessunitServicegoaltemplates(businessUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitServicegoaltemplatesOptions): Promise<Models.ServiceGoalTemplate>; 
@@ -6843,6 +6894,9 @@ declare class WorkforceManagementApi {
   	postWorkforcemanagementBusinessunitWeekShorttermforecastsGenerate(businessUnitId: string, weekDateId: string, body: Models.GenerateBuForecastRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitWeekShorttermforecastsGenerateOptions): Promise<Models.AsyncForecastOperationResult>; 
   	postWorkforcemanagementBusinessunitWeekShorttermforecastsImport(businessUnitId: string, weekDateId: string, body: Models.WfmProcessUploadRequest): Promise<Models.ImportForecastResponse>; 
   	postWorkforcemanagementBusinessunitWeekShorttermforecastsImportUploadurl(businessUnitId: string, weekDateId: string, body: Models.UploadUrlRequestBody): Promise<Models.ImportForecastUploadResponse>; 
+  	postWorkforcemanagementBusinessunitWorkplanbidCopy(businessUnitId: string, bidId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitWorkplanbidCopyOptions): Promise<Models.WorkPlanBid>; 
+  	postWorkforcemanagementBusinessunitWorkplanbidGroups(businessUnitId: string, bidId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitWorkplanbidGroupsOptions): Promise<Models.WorkPlanBidGroupResponse>; 
+  	postWorkforcemanagementBusinessunitWorkplanbids(businessUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitWorkplanbidsOptions): Promise<Models.WorkPlanBid>; 
   	postWorkforcemanagementBusinessunits(opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitsOptions): Promise<Models.BusinessUnitResponse>; 
   	postWorkforcemanagementCalendarUrlIcs(opts?: WorkforceManagementApi.postWorkforcemanagementCalendarUrlIcsOptions): Promise<Models.CalendarUrlResponse>; 
   	postWorkforcemanagementHistoricaldataDeletejob(): Promise<Models.HistoricalImportDeleteJobResponse>; 
@@ -6888,6 +6942,9 @@ declare class WorkforceManagementApi {
 }
 
 declare namespace WorkforceManagementApi { 
+	export interface getWorkforcemanagementAlternativeshiftsTradesOptions { 
+		"forceAsync"?: boolean;
+	}
 	export interface getWorkforcemanagementBusinessunitOptions { 
 		"expand"?: Array<string>;
 	}
@@ -6996,12 +7053,18 @@ declare namespace WorkforceManagementApi {
 	export interface getWorkforcemanagementTimeoffrequestsOptions { 
 		"recentlyReviewed"?: boolean;
 	}
+	export interface patchWorkforcemanagementAlternativeshiftsTradeOptions { 
+		"body"?: Models.AgentUpdateAlternativeShiftTradeRequest;
+	}
 	export interface patchWorkforcemanagementBusinessunitOptions { 
 		"body"?: Models.UpdateBusinessUnitRequest;
 	}
 	export interface patchWorkforcemanagementBusinessunitActivitycodeOptions { 
 		"body"?: Models.UpdateActivityCodeRequest;
 	}
+	export interface patchWorkforcemanagementBusinessunitAlternativeshiftsSettingsOptions { 
+		"body"?: Models.UpdateAlternativeShiftBuSettingsRequest;
+	}
 	export interface patchWorkforcemanagementBusinessunitPlanninggroupOptions { 
 		"body"?: Models.UpdatePlanningGroupRequest;
 	}
@@ -7017,6 +7080,12 @@ declare namespace WorkforceManagementApi {
 	export interface patchWorkforcemanagementBusinessunitTimeoffplanOptions { 
 		"body"?: Models.BuUpdateTimeOffPlanRequest;
 	}
+	export interface patchWorkforcemanagementBusinessunitWorkplanbidGroupOptions { 
+		"body"?: Models.WorkPlanBidGroupUpdate;
+	}
+	export interface patchWorkforcemanagementBusinessunitWorkplanbidGroupPreferencesOptions { 
+		"body"?: Models.AgentsBidAssignedWorkPlanOverrideRequest;
+	}
 	export interface patchWorkforcemanagementManagementunitOptions { 
 		"body"?: Models.UpdateManagementUnitRequest;
 	}
@@ -7045,6 +7114,12 @@ declare namespace WorkforceManagementApi {
 	export interface patchWorkforcemanagementTimeoffrequestOptions { 
 		"body"?: Models.AgentTimeOffRequestPatch;
 	}
+	export interface patchWorkforcemanagementUserWorkplanbidranksOptions { 
+		"body"?: Models.WorkPlanBidRanks;
+	}
+	export interface patchWorkforcemanagementWorkplanbidPreferencesOptions { 
+		"body"?: Models.UpdateAgentWorkPlanBiddingPreference;
+	}
 	export interface postWorkforcemanagementAdherenceExplanationsQueryOptions { 
 		"forceAsync"?: boolean;
 		"forceDownloadService"?: boolean;
@@ -7080,6 +7155,9 @@ declare namespace WorkforceManagementApi {
 		"forceDownloadService"?: boolean;
 		"body"?: Models.BuSearchAgentSchedulesRequest;
 	}
+	export interface postWorkforcemanagementBusinessunitAlternativeshiftsTradesSearchOptions { 
+		"forceAsync"?: boolean;
+	}
 	export interface postWorkforcemanagementBusinessunitIntradayOptions { 
 		"forceAsync"?: boolean;
 		"body"?: Models.IntradayPlanningGroupRequest;
@@ -7121,6 +7199,15 @@ declare namespace WorkforceManagementApi {
 	export interface postWorkforcemanagementBusinessunitWeekShorttermforecastsGenerateOptions { 
 		"forceAsync"?: boolean;
 	}
+	export interface postWorkforcemanagementBusinessunitWorkplanbidCopyOptions { 
+		"body"?: Models.CopyWorkPlanBid;
+	}
+	export interface postWorkforcemanagementBusinessunitWorkplanbidGroupsOptions { 
+		"body"?: Models.WorkPlanBidGroupCreate;
+	}
+	export interface postWorkforcemanagementBusinessunitWorkplanbidsOptions { 
+		"body"?: Models.CreateWorkPlanBid;
+	}
 	export interface postWorkforcemanagementBusinessunitsOptions { 
 		"body"?: Models.CreateBusinessUnitRequest;
 	}
@@ -7256,11 +7343,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7452,11 +7539,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7481,11 +7568,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7576,11 +7663,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7633,11 +7720,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7659,11 +7746,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -7711,6 +7798,12 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface ActivityCodesReference { 
+		"id"?: string;
+		"ids"?: Array<string>;
+		"selfUri"?: string;
+	}
+	
 	export interface ActivityPlanAbandonRateImpactOverride { 
 		"increaseByPercent": number;
 	}
@@ -8061,6 +8154,33 @@ declare namespace Models {
 		"lineConnected"?: boolean;
 	}
 	
+	export interface AdminAgentWorkPlanBiddingPreference { 
+		"agent": Models.UserReference;
+		"submitted": boolean;
+		"assignedWorkPlan"?: Models.WorkPlanReference;
+		"overriddenWorkPlan"?: Models.WorkPlanReference;
+		"overrideReason"?: string;
+		"priorities"?: Array<number>;
+	}
+	
+	export interface AdminAgentWorkPlanPreferenceResponse { 
+		"id"?: string;
+		"workPlans": Array<Models.WorkPlanReference>;
+		"agentWorkPlanBidPreferences": Array<Models.AdminAgentWorkPlanBiddingPreference>;
+		"selfUri"?: string;
+	}
+	
+	export interface AdminBulkUpdateAlternativeShiftTradeState { 
+		"tradeId": string;
+		"state": string;
+		"metadata": Models.WfmVersionedEntityMetadata;
+	}
+	
+	export interface AdminBulkUpdateAlternativeShiftTradeStateRequest { 
+		"entities"?: Array<Models.AdminBulkUpdateAlternativeShiftTradeState>;
+		"managementUnitId": string;
+	}
+	
 	export interface AdminTimeOffRequestPatch { 
 		"status"?: string;
 		"activityCodeId"?: string;
@@ -8140,14 +8260,20 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
+	export interface AgentBidWorkPlanOverrideRequest { 
+		"agentId": string;
+		"overrideWorkPlanId"?: string;
+		"overrideReason"?: string;
+	}
+	
 	export interface AgentCopilotAggregateDataContainer { 
 		"group"?: { [key: string]: string; };
 		"data"?: Array<Models.StatisticalResponse>;
@@ -8217,6 +8343,19 @@ declare namespace Models {
 		"pageSize"?: number;
 	}
 	
+	export interface AgentCountRange { 
+		"minimum": number;
+		"maximum": number;
+	}
+	
+	export interface AgentDirectRoutingBackupSettings { 
+		"queueId"?: string;
+		"userId"?: string;
+		"waitForAgent"?: boolean;
+		"agentWaitSeconds"?: number;
+		"backedUpUsers"?: Array<string>;
+	}
+	
 	export interface AgentEvaluatorActivity { 
 		"id"?: string;
 		"name"?: string;
@@ -8319,6 +8458,11 @@ declare namespace Models {
 		"notes"?: string;
 	}
 	
+	export interface AgentUpdateAlternativeShiftTradeRequest { 
+		"state"?: string;
+		"metadata": Models.WfmVersionedEntityMetadata;
+	}
+	
 	export interface AgentVideoSettings { 
 		"allowCamera"?: boolean;
 		"allowScreenShare"?: boolean;
@@ -8326,6 +8470,83 @@ declare namespace Models {
 		"backgroundImage"?: Models.BackgroundImageSettings;
 	}
 	
+	export interface AgentWorkPlan { 
+		"id"?: string;
+		"name"?: string;
+		"constrainWeeklyPaidTime": boolean;
+		"flexibleWeeklyPaidTime": boolean;
+		"weeklyExactPaidMinutes": number;
+		"weeklyMinimumPaidMinutes": number;
+		"weeklyMaximumPaidMinutes": number;
+		"optionalDays"?: Models.SetWrapperDayOfWeek;
+		"shifts": Array<Models.AgentWorkPlanShift>;
+		"selfUri"?: string;
+	}
+	
+	export interface AgentWorkPlanActivity { 
+		"lengthMinutes": number;
+		"countsAsPaidTime": boolean;
+	}
+	
+	export interface AgentWorkPlanBid { 
+		"id": string;
+		"name"?: string;
+		"bidWindowStartDate": string;
+		"bidWindowEndDate": string;
+		"effectiveDate": string;
+		"status": string;
+		"workPlanFieldsVisibleToAgents": Array<string>;
+		"selfUri"?: string;
+	}
+	
+	export interface AgentWorkPlanBiddingPreference { 
+		"workPlan": Models.WorkPlanReference;
+		"priority"?: number;
+	}
+	
+	export interface AgentWorkPlanBiddingPreferenceRequest { 
+		"workPlanId": string;
+		"priority"?: number;
+	}
+	
+	export interface AgentWorkPlanBiddingPreferenceResponse { 
+		"id"?: string;
+		"submitted": boolean;
+		"assignedWorkPlan"?: Models.WorkPlanReference;
+		"overriddenWorkPlan"?: Models.WorkPlanReference;
+		"overrideReason"?: string;
+		"agentWorkPlanBidPreferences": Array<Models.AgentWorkPlanBiddingPreference>;
+		"selfUri"?: string;
+	}
+	
+	export interface AgentWorkPlanBids { 
+		"id"?: string;
+		"businessUnit"?: Models.BusinessUnitReference;
+		"agentWorkPlanBids": Array<Models.AgentWorkPlanBid>;
+		"selfUri"?: string;
+	}
+	
+	export interface AgentWorkPlanListResponse { 
+		"entities"?: Array<Models.AgentWorkPlan>;
+		"managementUnit": Models.ManagementUnitReference;
+	}
+	
+	export interface AgentWorkPlanShift { 
+		"days": Models.SetWrapperDayOfWeek;
+		"flexibleStartTime": boolean;
+		"exactStartTimeMinutesFromMidnight": number;
+		"earliestStartTimeMinutesFromMidnight": number;
+		"latestStartTimeMinutesFromMidnight": number;
+		"earliestStopTimeMinutesFromMidnight": number;
+		"constrainLatestStopTime": boolean;
+		"latestStopTimeMinutesFromMidnight": number;
+		"flexiblePaidTime": boolean;
+		"exactPaidTimeMinutes": number;
+		"minimumPaidTimeMinutes": number;
+		"maximumPaidTimeMinutes": number;
+		"activities": Array<Models.AgentWorkPlanActivity>;
+	}
+	
 	export interface AgentlessEmailSendRequestDto { 
 		"senderType": string;
 		"conversationId"?: string;
@@ -8349,6 +8570,10 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface AgentsBidAssignedWorkPlanOverrideRequest { 
+		"agentWorkPlanOverrides": Array<Models.AgentBidWorkPlanOverrideRequest>;
+	}
+	
 	export interface AgentsIntegrationsListing { 
 		"entities"?: Array<Models.AgentIntegrationsResponse>;
 	}
@@ -8408,11 +8633,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -8468,6 +8693,48 @@ declare namespace Models {
 		"end"?: string;
 	}
 	
+	export interface AlternativeShiftAgentScheduledShift { 
+		"dayIndex": number;
+		"referenceKey": string;
+		"startDate": string;
+		"lengthMinutes": number;
+		"activities": Array<Models.BuAgentScheduleActivity>;
+	}
+	
+	export interface AlternativeShiftAsyncResponse { 
+		"job": Models.AlternativeShiftJobReference;
+	}
+	
+	export interface AlternativeShiftBuSettingsResponse { 
+		"enabledGranularities": Array<string>;
+		"minMinutesBeforeStartTime": number;
+		"retainedActivityCategories": Array<string>;
+		"metadata": Models.WfmVersionedEntityMetadata;
+	}
+	
+	export interface AlternativeShiftBulkUpdateTradesResponseTemplate { 
+		"entities"?: Array<Models.AlternativeShiftTradeBulkUpdateTemplateItem>;
+	}
+	
+	export interface AlternativeShiftJobReference { 
+		"id"?: string;
+		"status": string;
+		"type": string;
+		"selfUri"?: string;
+	}
+	
+	export interface AlternativeShiftJobResponse { 
+		"id"?: string;
+		"status": string;
+		"type": string;
+		"downloadUrl"?: string;
+		"error"?: Models.ErrorBody;
+		"viewOffersResults"?: Models.AlternativeShiftOffersViewResponseTemplate;
+		"viewTradesResults"?: Models.AlternativeShiftTradesViewResponseTemplate;
+		"bulkUpdateTradesResults"?: Models.AlternativeShiftBulkUpdateTradesResponseTemplate;
+		"selfUri"?: string;
+	}
+	
 	export interface AlternativeShiftNotification { 
 		"id"?: string;
 		"weekDate": string;
@@ -8480,6 +8747,71 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface AlternativeShiftOffersRequest { 
+		"schedule": Models.AlternativeShiftScheduleLookup;
+		"queryWeekDate": string;
+	}
+	
+	export interface AlternativeShiftOffersViewResponseTemplate { 
+		"jobId": string;
+		"businessUnitId": string;
+		"agentId": string;
+		"managementUnitId": string;
+		"schedule": Models.AlternativeShiftScheduleLookup;
+		"offerWeekDate": string;
+		"shifts": Array<Models.AlternativeShiftAgentScheduledShift>;
+		"alternativeDays": Array<Models.AlternativeShiftAgentScheduledShift>;
+	}
+	
+	export interface AlternativeShiftScheduleLookup { 
+		"id": string;
+		"weekDate": string;
+	}
+	
+	export interface AlternativeShiftSearchOffersRequest { 
+		"schedule": Models.AlternativeShiftScheduleLookup;
+		"queryWeekDate": string;
+		"initiatingShift": Models.InitiatingAlternativeShift;
+		"acceptableIntervals"?: Array<string>;
+	}
+	
+	export interface AlternativeShiftTradeBulkUpdateTemplateItem { 
+		"tradeId": string;
+		"state": string;
+		"failureReason"?: string;
+		"adminDateReviewed"?: string;
+		"adminReviewedBy"?: Models.UserReference;
+		"metadata": Models.WfmVersionedEntityMetadata;
+	}
+	
+	export interface AlternativeShiftTradeListing { 
+		"entities"?: Array<Models.AlternativeShiftTradeResponse>;
+	}
+	
+	export interface AlternativeShiftTradeResponse { 
+		"id"?: string;
+		"shiftOfferJobId": string;
+		"existingShifts": Array<Models.AlternativeShiftAgentScheduledShift>;
+		"offeredShifts": Array<Models.AlternativeShiftAgentScheduledShift>;
+		"schedule": Models.AlternativeShiftScheduleLookup;
+		"managementUnit": Models.ManagementUnitReference;
+		"user": Models.UserReference;
+		"weekDate"?: string;
+		"expirationDate"?: string;
+		"state": string;
+		"processingStatus"?: string;
+		"systemDateReviewed"?: string;
+		"adminDateReviewed"?: string;
+		"adminReviewedBy"?: Models.UserReference;
+		"violations": Array<string>;
+		"metadata": Models.WfmVersionedEntityMetadata;
+		"selfUri"?: string;
+	}
+	
+	export interface AlternativeShiftTradesViewResponseTemplate { 
+		"entities"?: Array<Models.AlternativeShiftTradeResponse>;
+	}
+	
 	export interface AmazonLexRequest { 
 		"requestAttributes"?: { [key: string]: string; };
 		"sessionAttributes"?: { [key: string]: string; };
@@ -8861,6 +9193,12 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface AnswerGenerationDocument { 
+		"id"?: string;
+		"title"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface AnswerOption { 
 		"id"?: string;
 		"text"?: string;
@@ -9357,11 +9695,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -9487,11 +9825,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -9589,6 +9927,13 @@ declare namespace Models {
 		"actions"?: Array<string>;
 	}
 	
+	export interface AuditQueryExecutionLargeResultsResponse { 
+		"id"?: string;
+		"pageSize"?: number;
+		"cursor"?: string;
+		"downloadUrl"?: string;
+	}
+	
 	export interface AuditQueryExecutionResultsResponse { 
 		"id"?: string;
 		"pageSize"?: number;
@@ -9734,11 +10079,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -9977,6 +10322,22 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface BidGroupWorkPlanRequest { 
+		"workPlanId": string;
+		"overrideAgentCount"?: number;
+		"suggestedAgentCount"?: number;
+		"agentCountRange"?: Models.AgentCountRange;
+	}
+	
+	export interface BidGroupWorkPlanResponse { 
+		"id"?: string;
+		"managementUnit"?: Models.ManagementUnitReference;
+		"overrideAgentCount"?: number;
+		"suggestedAgentCount"?: number;
+		"agentCountRange"?: Models.AgentCountRange;
+		"selfUri"?: string;
+	}
+	
 	export interface BillingUsage { 
 		"name": string;
 		"totalUsage": string;
@@ -10092,11 +10453,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -10111,11 +10472,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -10303,6 +10664,18 @@ declare namespace Models {
 		"publishedSchedules"?: Array<Models.BuAgentSchedulePublishedScheduleReference>;
 	}
 	
+	export interface BuAlternativeShiftJobResponse { 
+		"id"?: string;
+		"status": string;
+		"type": string;
+		"downloadUrl"?: string;
+		"error"?: Models.ErrorBody;
+		"viewOffersResults"?: Models.AlternativeShiftOffersViewResponseTemplate;
+		"viewTradesResults"?: Models.AlternativeShiftTradesViewResponseTemplate;
+		"bulkUpdateTradesResults"?: Models.AlternativeShiftBulkUpdateTradesResponseTemplate;
+		"selfUri"?: string;
+	}
+	
 	export interface BuAsyncAgentSchedulesQueryResponse { 
 		"status"?: string;
 		"operationId"?: string;
@@ -10512,6 +10885,11 @@ declare namespace Models {
 		"onQueueTimeSeconds"?: number;
 	}
 	
+	export interface BuListAlternativeShiftTradesResponse { 
+		"job"?: Models.BuAlternativeShiftJobResponse;
+		"result"?: Models.AlternativeShiftTradeListing;
+	}
+	
 	export interface BuManagementUnitScheduleSummary { 
 		"managementUnit"?: Models.ManagementUnitReference;
 		"agentCount"?: number;
@@ -10711,6 +11089,14 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface BuShortTermForecastWeekReference { 
+		"id": string;
+		"weekDate": string;
+		"description"?: string;
+		"weekNumber": number;
+		"selfUri"?: string;
+	}
+	
 	export interface BuShortTermForecastingSettings { 
 		"defaultHistoryWeeks"?: number;
 	}
@@ -11143,11 +11529,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11206,11 +11592,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11309,11 +11695,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11371,11 +11757,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11520,11 +11906,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11612,11 +11998,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11771,11 +12157,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11784,11 +12170,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11913,11 +12299,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11964,11 +12350,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12020,11 +12406,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12124,11 +12510,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12201,11 +12587,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12358,11 +12744,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12406,11 +12792,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12457,11 +12843,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12503,11 +12889,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12549,11 +12935,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12677,11 +13063,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12735,11 +13121,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12748,11 +13134,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -12797,11 +13183,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13024,11 +13410,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13037,11 +13423,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13198,11 +13584,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13211,11 +13597,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13247,11 +13633,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13300,11 +13686,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13317,8 +13703,8 @@ declare namespace Models {
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -13336,11 +13722,11 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"contactsCount"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -14155,11 +14541,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -14753,11 +15139,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -16204,6 +16590,10 @@ declare namespace Models {
 		"name": string;
 	}
 	
+	export interface CopyWorkPlanBid { 
+		"name": string;
+	}
+	
 	export interface CopyWorkPlanRotationRequest { 
 		"name": string;
 	}
@@ -16290,6 +16680,14 @@ declare namespace Models {
 		"payableMinutes"?: Array<number>;
 	}
 	
+	export interface CreateAlternativeShiftTradeRequest { 
+		"jobId": string;
+		"dropShiftReferenceKeys"?: Array<string>;
+		"pickupShiftReferenceKeys"?: Array<string>;
+		"alternativeShiftTradeGranularity": string;
+		"expirationDate"?: string;
+	}
+	
 	export interface CreateBenefitAssessmentJobRequest { 
 		"divisionIds"?: Array<string>;
 	}
@@ -16459,6 +16857,7 @@ declare namespace Models {
 		"toAddressMessengerType": string;
 		"useExistingConversation"?: boolean;
 		"externalContactId"?: string;
+		"useUserFromAddress"?: boolean;
 	}
 	
 	export interface CreateOutboundMessagingConversationResponse { 
@@ -16758,6 +17157,17 @@ declare namespace Models {
 		"minimumLengthFromShiftEndMinutes"?: number;
 	}
 	
+	export interface CreateWorkPlanBid { 
+		"name": string;
+		"forecast"?: Models.BuShortTermForecastWeekReference;
+		"bidWindowStartDate": string;
+		"bidWindowEndDate": string;
+		"effectiveDate": string;
+		"agentRankingType": string;
+		"rankingTiebreakerType": string;
+		"workPlanFieldsVisibleToAgents": Array<string>;
+	}
+	
 	export interface CreateWorkPlanShift { 
 		"name": string;
 		"days"?: Models.SetWrapperDayOfWeek;
@@ -16805,11 +17215,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -16832,11 +17242,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -17129,11 +17539,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -17153,11 +17563,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -17186,11 +17596,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -17230,11 +17640,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -17259,11 +17669,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -17366,11 +17776,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -17379,11 +17789,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -17468,11 +17878,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -17501,11 +17911,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -17638,11 +18048,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -18072,11 +18482,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -18341,11 +18751,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -18373,11 +18783,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -18496,11 +18906,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -18526,11 +18936,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -18583,11 +18993,11 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"allDivsPermitted"?: boolean;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -18645,11 +19055,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -18658,11 +19068,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -18955,11 +19365,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19243,11 +19653,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19262,11 +19672,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19275,11 +19685,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19288,11 +19698,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19301,11 +19711,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19707,11 +20117,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -19740,11 +20150,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -20080,11 +20490,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -20148,11 +20558,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -20318,11 +20728,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -20462,11 +20872,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -20475,11 +20885,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -20524,11 +20934,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -20867,11 +21277,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -20908,11 +21318,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21126,11 +21536,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21331,11 +21741,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21369,11 +21779,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21382,11 +21792,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21759,11 +22169,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21805,11 +22215,11 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"partialResults"?: boolean;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21871,11 +22281,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -21968,11 +22378,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22016,11 +22426,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22165,11 +22575,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22224,6 +22634,7 @@ declare namespace Models {
 		"nluInfo"?: Models.NluInfo;
 		"supportedLanguages"?: Array<Models.SupportedLanguage>;
 		"compatibleFlowTypes"?: Array<string>;
+		"worktypeId"?: string;
 		"selfUri"?: string;
 	}
 	
@@ -22406,11 +22817,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22445,11 +22856,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22765,11 +23176,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22778,11 +23189,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22873,11 +23284,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22886,11 +23297,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22930,11 +23341,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -22968,11 +23379,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -23029,11 +23440,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -23210,11 +23621,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -23236,11 +23647,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -23454,11 +23865,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -23567,11 +23978,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -23601,11 +24012,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -23675,11 +24086,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -23721,11 +24132,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -24130,11 +24541,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -24143,11 +24554,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -24182,14 +24593,20 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
+	export interface IdentityResolutionConfig { 
+		"id"?: string;
+		"resolveIdentities": boolean;
+		"selfUri"?: string;
+	}
+	
 	export interface IdleEventTrigger { 
 		"eventName": string;
 		"idleAfterSeconds"?: number;
@@ -24292,11 +24709,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -24330,11 +24747,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -24389,11 +24806,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -24435,6 +24852,11 @@ declare namespace Models {
 		"actionContext"?: string;
 	}
 	
+	export interface InitiatingAlternativeShift { 
+		"id": string;
+		"startDate": string;
+	}
+	
 	export interface InsightsAgentItem { 
 		"id"?: string;
 		"name"?: string;
@@ -24601,11 +25023,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -24678,11 +25100,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -24730,11 +25152,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -24783,11 +25205,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -24813,11 +25235,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -25664,7 +26086,14 @@ declare namespace Models {
 	
 	export interface JourneyViewElementFilter { 
 		"type": string;
-		"predicates": Array<Models.JourneyViewElementFilterPredicate>;
+		"predicates"?: Array<Models.JourneyViewElementFilterPredicate>;
+	}
+	
+	export interface JourneyViewElementFilterNumberPredicate { 
+		"dimension": string;
+		"operator"?: string;
+		"noValue"?: boolean;
+		"range": Models.JourneyViewElementFilterRange;
 	}
 	
 	export interface JourneyViewElementFilterPredicate { 
@@ -25674,6 +26103,20 @@ declare namespace Models {
 		"noValue"?: boolean;
 	}
 	
+	export interface JourneyViewElementFilterRange { 
+		"lt"?: Models.JourneyViewElementFilterRangeData;
+		"lte"?: Models.JourneyViewElementFilterRangeData;
+		"gt"?: Models.JourneyViewElementFilterRangeData;
+		"gte"?: Models.JourneyViewElementFilterRangeData;
+		"eq"?: Models.JourneyViewElementFilterRangeData;
+		"neq"?: Models.JourneyViewElementFilterRangeData;
+	}
+	
+	export interface JourneyViewElementFilterRangeData { 
+		"duration"?: string;
+		"number"?: number;
+	}
+	
 	export interface JourneyViewJob { 
 		"id"?: string;
 		"dateCreated": string;
@@ -25688,11 +26131,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -25710,9 +26153,16 @@ declare namespace Models {
 	}
 	
 	export interface JourneyViewListing { 
-		"total"?: number;
 		"entities"?: Array<Models.JourneyView>;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"total"?: number;
+		"lastUri"?: string;
+		"firstUri"?: string;
 		"selfUri"?: string;
+		"nextUri"?: string;
+		"previousUri"?: string;
+		"pageCount"?: number;
 	}
 	
 	export interface JourneyViewResult { 
@@ -26301,6 +26751,11 @@ declare namespace Models {
 		"range"?: Models.AggregationRange;
 	}
 	
+	export interface KnowledgeAnswerGenerationResponse { 
+		"answer"?: string;
+		"documents"?: Array<Models.AnswerGenerationDocument>;
+	}
+	
 	export interface KnowledgeAsyncAggregateQueryResponse { 
 		"results"?: Array<Models.KnowledgeAggregateDataContainer>;
 		"cursor"?: string;
@@ -26633,6 +27088,7 @@ declare namespace Models {
 		"application"?: Models.KnowledgeSearchClientApplication;
 		"conversationContext"?: Models.KnowledgeConversationContextResponse;
 		"confidenceThreshold"?: number;
+		"answerGeneration"?: Models.KnowledgeAnswerGenerationResponse;
 	}
 	
 	export interface KnowledgeDocumentSearchRequest { 
@@ -26652,6 +27108,7 @@ declare namespace Models {
 		"conversationContext"?: Models.KnowledgeConversationContext;
 		"confidenceThreshold"?: number;
 		"answerHighlightTopResults"?: number;
+		"answerMode"?: Array<string>;
 	}
 	
 	export interface KnowledgeDocumentSearchResult { 
@@ -27249,11 +27706,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -27505,6 +27962,9 @@ declare namespace Models {
 		"dateModified"?: string;
 		"isOverdue"?: boolean;
 		"lengthInMinutes"?: number;
+		"percentageScore"?: number;
+		"isPassed"?: boolean;
+		"type"?: string;
 	}
 	
 	export interface LearningAssignmentTopicLearningModuleReference { 
@@ -27533,11 +27993,11 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"unfilteredTotal"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -27551,11 +28011,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -27798,11 +28258,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -27915,11 +28375,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -27928,11 +28388,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -27977,11 +28437,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -27990,11 +28450,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -28032,11 +28492,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -28106,6 +28566,20 @@ declare namespace Models {
 		"previousUri"?: string;
 	}
 	
+	export interface LimitCount { 
+		"name"?: string;
+		"estimatedCount"?: number;
+		"max"?: number;
+		"entityId"?: string;
+		"userId"?: string;
+	}
+	
+	export interface LimitCountListing { 
+		"entities"?: Array<Models.LimitCount>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface LimitDocs { 
 		"key"?: string;
 		"defaultValue"?: number;
@@ -28172,11 +28646,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -28185,11 +28659,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -28214,6 +28688,11 @@ declare namespace Models {
 		"uriTemplate"?: string;
 	}
 	
+	export interface ListAlternativeShiftTradesResponse { 
+		"job"?: Models.AlternativeShiftJobResponse;
+		"result"?: Models.AlternativeShiftTradeListing;
+	}
+	
 	export interface ListItemComponent { 
 		"id"?: string;
 		"rmid"?: string;
@@ -28224,6 +28703,22 @@ declare namespace Models {
 		"actions"?: Models.ContentActions;
 	}
 	
+	export interface ListWrapperAgentWorkPlanField { 
+		"values"?: Array<string>;
+	}
+	
+	export interface ListWrapperAlternativeShiftBuSettingsActivityCategory { 
+		"values"?: Array<string>;
+	}
+	
+	export interface ListWrapperAlternativeShiftBuSettingsGranularity { 
+		"values"?: Array<string>;
+	}
+	
+	export interface ListWrapperBidGroupWorkPlanRequest { 
+		"values"?: Array<Models.BidGroupWorkPlanRequest>;
+	}
+	
 	export interface ListWrapperFixedAvailability { 
 		"values"?: Array<Models.FixedAvailability>;
 	}
@@ -28392,11 +28887,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -28496,11 +28991,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -28547,11 +29042,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"nextUri"?: string;
 		"pageCount"?: number;
+		"previousUri"?: string;
 		"selfUri"?: string;
 	}
 	
@@ -28868,11 +29363,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -29067,11 +29562,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -29080,11 +29575,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -29105,11 +29600,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -29143,11 +29638,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -29219,11 +29714,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -29374,6 +29869,7 @@ declare namespace Models {
 		"fileUpload"?: Models.FileUploadSettings;
 		"apps"?: Models.MessengerApps;
 		"homeScreen"?: Models.MessengerHomeScreen;
+		"sessionPersistenceType"?: string;
 	}
 	
 	export interface MessengerStyles { 
@@ -29813,11 +30309,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -29844,11 +30340,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -29868,11 +30364,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -29943,11 +30439,11 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"partialResults"?: boolean;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -30014,11 +30510,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -30152,11 +30648,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -30402,11 +30898,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -30645,6 +31141,7 @@ declare namespace Models {
 		"locations"?: Array<Models.Location>;
 		"groups"?: Array<Models.Group>;
 		"team"?: Models.Team;
+		"workPlanBidRanks"?: Models.WorkPlanBidRanks;
 		"skills"?: Array<Models.UserRoutingSkill>;
 		"languages"?: Array<Models.UserRoutingLanguage>;
 		"acdAutoAnswer"?: boolean;
@@ -30729,11 +31226,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -30750,11 +31247,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -30782,11 +31279,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -30863,11 +31360,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -31094,11 +31591,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -31107,11 +31604,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -31223,11 +31720,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -31849,11 +32346,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -31923,11 +32420,11 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -32001,11 +32498,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -32027,11 +32524,11 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -32099,11 +32596,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -32220,11 +32717,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -32608,11 +33105,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -32621,11 +33118,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -35428,11 +35925,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -35459,10 +35956,10 @@ declare namespace Models {
 		"entities"?: Array<Models.QueueMember>;
 		"pageNumber"?: number;
 		"pageSize"?: number;
-		"previousUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 	}
 	
 	export interface QueueMemberEntityListingV1 { 
@@ -35470,11 +35967,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -35698,11 +36195,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -35892,11 +36389,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -36074,11 +36571,11 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"partialResults"?: boolean;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -36144,11 +36641,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -36216,11 +36713,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -36612,11 +37109,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -36625,11 +37122,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -36678,11 +37175,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -36982,11 +37479,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -37056,11 +37553,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -37069,11 +37566,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -37140,11 +37637,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -37153,11 +37650,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -37551,11 +38048,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -37611,11 +38108,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -37638,6 +38135,11 @@ declare namespace Models {
 		"order"?: Array<string>;
 	}
 	
+	export interface SearchAlternativeShiftTradesRequest { 
+		"managementUnitIds"?: Array<string>;
+		"agentIds"?: Array<string>;
+	}
+	
 	export interface SearchCriteria { 
 		"endValue"?: string;
 		"values"?: Array<string>;
@@ -37728,11 +38230,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -37780,11 +38282,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -38050,11 +38552,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -38300,11 +38802,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -38313,11 +38815,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -38425,11 +38927,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -38506,11 +39008,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -38794,11 +39296,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -38866,11 +39368,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -38887,11 +39389,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -39120,11 +39622,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -39300,11 +39802,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -39407,11 +39909,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -39420,11 +39922,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -39447,11 +39949,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -40125,11 +40627,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -40423,7 +40925,9 @@ declare namespace Models {
 		"channel"?: string;
 		"alternatives"?: Array<Models.TranscriptionTopicTranscriptAlternative>;
 		"agentAssistantId"?: string;
+		"engineProvider"?: string;
 		"engineId"?: string;
+		"engineName"?: string;
 		"dialect"?: string;
 		"speechTextAnalyticsProgramId"?: string;
 		"agentAssistEnabled"?: boolean;
@@ -40610,11 +41114,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -40628,11 +41132,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -40698,11 +41202,11 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"totalNumberOfEntities"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -40781,11 +41285,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -40813,11 +41317,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -40878,6 +41382,7 @@ declare namespace Models {
 		"locations"?: Array<Models.Location>;
 		"groups"?: Array<Models.Group>;
 		"team"?: Models.Team;
+		"workPlanBidRanks"?: Models.WorkPlanBidRanks;
 		"skills"?: Array<Models.UserRoutingSkill>;
 		"languages"?: Array<Models.UserRoutingLanguage>;
 		"acdAutoAnswer"?: boolean;
@@ -40897,14 +41402,25 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
+	export interface TrustedCertificateInfo { 
+		"description"?: string;
+		"serialNumber"?: string;
+		"signature"?: string;
+	}
+	
+	export interface TrustedCertificates { 
+		"entities"?: Array<Models.TrustedCertificateInfo>;
+		"total"?: number;
+	}
+	
 	export interface Trustee { 
 		"id"?: string;
 		"enabled": boolean;
@@ -40977,11 +41493,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -41001,11 +41517,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -41029,11 +41545,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -41076,11 +41592,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -41168,11 +41684,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -41243,6 +41759,18 @@ declare namespace Models {
 		"status"?: string;
 	}
 	
+	export interface UpdateAgentWorkPlanBiddingPreference { 
+		"submitted": boolean;
+		"agentWorkPlanBidPreferences": Array<Models.AgentWorkPlanBiddingPreferenceRequest>;
+	}
+	
+	export interface UpdateAlternativeShiftBuSettingsRequest { 
+		"enabledGranularities"?: Models.ListWrapperAlternativeShiftBuSettingsGranularity;
+		"minMinutesBeforeStartTime"?: number;
+		"retainedActivityCategories"?: Models.ListWrapperAlternativeShiftBuSettingsActivityCategory;
+		"metadata": Models.WfmVersionedEntityMetadata;
+	}
+	
 	export interface UpdateAnalyticsDataRetentionRequest { 
 		"retentionDays": number;
 	}
@@ -41425,6 +41953,18 @@ declare namespace Models {
 		"default"?: boolean;
 	}
 	
+	export interface UpdateWorkPlanBid { 
+		"name"?: string;
+		"forecast"?: Models.BuShortTermForecastWeekReference;
+		"bidWindowStartDate"?: string;
+		"bidWindowEndDate"?: string;
+		"effectiveDate"?: string;
+		"agentRankingType"?: string;
+		"rankingTiebreakerType"?: string;
+		"workPlanFieldsVisibleToAgents"?: Models.ListWrapperAgentWorkPlanField;
+		"status"?: string;
+	}
+	
 	export interface UpdateWorkPlanRotationAgentRequest { 
 		"userId": string;
 		"dateRange"?: Models.DateRangeWithOptionalEnd;
@@ -41514,6 +42054,7 @@ declare namespace Models {
 		"locations"?: Array<Models.Location>;
 		"groups"?: Array<Models.Group>;
 		"team"?: Models.Team;
+		"workPlanBidRanks"?: Models.WorkPlanBidRanks;
 		"skills"?: Array<Models.UserRoutingSkill>;
 		"languages"?: Array<Models.UserRoutingLanguage>;
 		"acdAutoAnswer"?: boolean;
@@ -41655,11 +42196,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -41812,6 +42353,7 @@ declare namespace Models {
 		"alertingDurationMs"?: number;
 		"contactingDurationMs"?: number;
 		"dialingDurationMs"?: number;
+		"callbackDurationMs"?: number;
 		"conversationExternalContactIds"?: Array<string>;
 		"conversationExternalOrganizationIds"?: Array<string>;
 	}
@@ -41821,11 +42363,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -41916,11 +42458,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -41976,6 +42518,7 @@ declare namespace Models {
 		"locations"?: Array<Models.Location>;
 		"groups"?: Array<Models.Group>;
 		"team"?: Models.Team;
+		"workPlanBidRanks"?: Models.WorkPlanBidRanks;
 		"skills"?: Array<Models.UserRoutingSkill>;
 		"languages"?: Array<Models.UserRoutingLanguage>;
 		"acdAutoAnswer"?: boolean;
@@ -42084,11 +42627,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -42150,11 +42693,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -42179,11 +42722,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -42379,11 +42922,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -42546,11 +43089,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -42575,11 +43118,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -43260,6 +43803,8 @@ declare namespace Models {
 		"overtalkInstances"?: Models.NumericRange;
 		"isScreenRecorded"?: boolean;
 		"screenMonitorUserIds"?: Array<string>;
+		"dashboardType"?: string;
+		"dashboardAccessFilter"?: string;
 	}
 	
 	export interface VisibilityCondition { 
@@ -43346,6 +43891,7 @@ declare namespace Models {
 		"read"?: boolean;
 		"audioRecordingDurationSeconds"?: number;
 		"audioRecordingSizeBytes"?: number;
+		"transcription"?: string;
 		"createdDate"?: string;
 		"modifiedDate"?: string;
 		"deletedDate"?: string;
@@ -43368,11 +43914,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -43584,11 +44130,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -45358,11 +45904,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -45512,6 +46058,78 @@ declare namespace Models {
 		"validationId"?: string;
 	}
 	
+	export interface WorkPlanBid { 
+		"id": string;
+		"name": string;
+		"forecast"?: Models.BuShortTermForecastWeekReference;
+		"bidWindowStartDate": string;
+		"bidWindowEndDate": string;
+		"effectiveDate": string;
+		"status": string;
+		"agentRankingType": string;
+		"rankingTiebreakerType": string;
+		"publishedDate"?: string;
+		"workPlanFieldsVisibleToAgents": Array<string>;
+		"metadata"?: Models.WorkPlanBidMetadata;
+		"selfUri"?: string;
+	}
+	
+	export interface WorkPlanBidGroup { 
+		"name": string;
+		"managementUnit": Models.ManagementUnitReference;
+		"agents": Array<Models.UserReference>;
+		"workPlans": Array<Models.BidGroupWorkPlanResponse>;
+		"planningGroups": Array<Models.PlanningGroupReference>;
+	}
+	
+	export interface WorkPlanBidGroupCreate { 
+		"name": string;
+		"managementUnitId": string;
+		"agentIds": Array<string>;
+		"workPlans": Array<Models.BidGroupWorkPlanRequest>;
+		"planningGroupIds": Array<string>;
+	}
+	
+	export interface WorkPlanBidGroupResponse { 
+		"id"?: string;
+		"workPlanBidGroup"?: Models.WorkPlanBidGroup;
+		"metadata"?: Models.WorkPlanBidMetadata;
+		"selfUri"?: string;
+	}
+	
+	export interface WorkPlanBidGroupSummary { 
+		"id"?: string;
+		"name": string;
+		"managementUnit": Models.ManagementUnitReference;
+		"agentCount": number;
+		"workPlanCount": number;
+		"planningGroupCount": number;
+		"selfUri"?: string;
+	}
+	
+	export interface WorkPlanBidGroupSummaryList { 
+		"workPlanBidGroupSummaryList": Array<Models.WorkPlanBidGroupSummary>;
+	}
+	
+	export interface WorkPlanBidGroupUpdate { 
+		"name"?: string;
+		"managementUnitId"?: string;
+		"agentIds"?: Models.ListWrapperString;
+		"workPlans"?: Models.ListWrapperBidGroupWorkPlanRequest;
+		"planningGroupIds"?: Models.ListWrapperString;
+	}
+	
+	export interface WorkPlanBidListResponse { 
+		"entities"?: Array<Models.WorkPlanBid>;
+	}
+	
+	export interface WorkPlanBidMetadata { 
+		"createdBy": Models.UserReference;
+		"createdDate": string;
+		"modifiedBy"?: Models.UserReference;
+		"modifiedDate"?: string;
+	}
+	
 	export interface WorkPlanBidRanks { 
 		"id"?: string;
 		"workPlanBiddingPerformance"?: number;
@@ -46479,11 +47097,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -46504,11 +47122,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -46719,11 +47337,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}