purecloud-platform-client-v2 196.0.0 → 198.0.0

package/index.d.ts

@@ -78,6 +78,16 @@ declare class Logger {
 	setLogger(): void;
 }
 
+declare class AgentUIApi {  
+  	deleteUsersAgentuiAgentsAutoanswerAgentIdSettings(agentId: string): Promise<void>; 
+  	getUsersAgentuiAgentsAutoanswerAgentIdSettings(agentId: string): Promise<Models.AutoAnswerSettings>; 
+  	patchUsersAgentuiAgentsAutoanswerAgentIdSettings(agentId: string, body: Models.AutoAnswerSettings): Promise<Models.AutoAnswerSettings>; 
+  	putUsersAgentuiAgentsAutoanswerAgentIdSettings(agentId: string, body: Models.AutoAnswerSettings): Promise<Models.AutoAnswerSettings>;
+}
+
+declare namespace AgentUIApi { 
+}
+
 declare class AlertingApi {  
   	deleteAlertingAlert(alertId: string): Promise<void>; 
   	deleteAlertingInteractionstatsAlert(alertId: string): Promise<void>; 
@@ -1389,6 +1399,8 @@ declare class ConversationsApi {
   	getConversationParticipantWrapup(conversationId: string, participantId: string, opts?: ConversationsApi.getConversationParticipantWrapupOptions): Promise<Models.AssignedWrapupCode>; 
   	getConversationParticipantWrapupcodes(conversationId: string, participantId: string): Promise<Array<Models.WrapupCode>>; 
   	getConversationSecureattributes(conversationId: string): Promise<Models.ConversationSecureAttributes>; 
+  	getConversationSuggestion(conversationId: string, suggestionId: string): Promise<Models.Suggestion>; 
+  	getConversationSuggestions(conversationId: string, opts?: ConversationsApi.getConversationSuggestionsOptions): Promise<Models.SuggestionListing>; 
   	getConversations(opts?: ConversationsApi.getConversationsOptions): Promise<Models.ConversationEntityListing>; 
   	getConversationsCall(conversationId: string): Promise<Models.CallConversation>; 
   	getConversationsCallParticipantCommunicationWrapup(conversationId: string, participantId: string, communicationId: string, opts?: ConversationsApi.getConversationsCallParticipantCommunicationWrapupOptions): Promise<Models.AssignedWrapupCode>; 
@@ -1487,6 +1499,7 @@ declare class ConversationsApi {
   	patchConversationsEmailParticipant(conversationId: string, participantId: string, body: Models.MediaParticipantRequest): Promise<void>; 
   	patchConversationsEmailParticipantAttributes(conversationId: string, participantId: string, body: Models.ParticipantAttributes): Promise<Models.ParticipantAttributes>; 
   	patchConversationsEmailParticipantCommunication(conversationId: string, participantId: string, communicationId: string, body: Models.MediaParticipantRequest): Promise<object>; 
+  	patchConversationsEmailParticipantParkingstate(conversationId: string, participantId: string, body: Models.ParkingStateRequest): Promise<void>; 
   	patchConversationsMessage(conversationId: string, body: Models.Conversation): Promise<Models.Conversation>; 
   	patchConversationsMessageParticipant(conversationId: string, participantId: string, opts?: ConversationsApi.patchConversationsMessageParticipantOptions): Promise<void>; 
   	patchConversationsMessageParticipantAttributes(conversationId: string, participantId: string, opts?: ConversationsApi.patchConversationsMessageParticipantAttributesOptions): Promise<Models.ParticipantAttributes>; 
@@ -1516,6 +1529,8 @@ declare class ConversationsApi {
   	postConversationParticipantReplaceExternal(conversationId: string, participantId: string, body: Models.TransferToExternalRequest): Promise<void>; 
   	postConversationParticipantReplaceQueue(conversationId: string, participantId: string, body: Models.TransferToQueueRequest): Promise<void>; 
   	postConversationParticipantSecureivrsessions(conversationId: string, participantId: string, opts?: ConversationsApi.postConversationParticipantSecureivrsessionsOptions): Promise<Models.SecureSession>; 
+  	postConversationSuggestionEngagement(conversationId: string, suggestionId: string, body: Models.SuggestionEngagement): Promise<Models.SuggestionEngagement>; 
+  	postConversationSuggestionsFeedback(conversationId: string, body: Models.Feedback): Promise<void>; 
   	postConversationSummaryFeedback(conversationId: string, summaryId: string, opts?: ConversationsApi.postConversationSummaryFeedbackOptions): Promise<void>; 
   	postConversationsCall(conversationId: string, body: Models.CallCommand): Promise<Models.Conversation>; 
   	postConversationsCallParticipantBarge(conversationId: string, participantId: string): Promise<void>; 
@@ -1562,7 +1577,7 @@ declare class ConversationsApi {
   	postConversationsMessageParticipantCommunicationWrapup(conversationId: string, participantId: string, communicationId: string, opts?: ConversationsApi.postConversationsMessageParticipantCommunicationWrapupOptions): Promise<void>; 
   	postConversationsMessageParticipantMonitor(conversationId: string, participantId: string): Promise<void>; 
   	postConversationsMessageParticipantReplace(conversationId: string, participantId: string, body: Models.TransferRequest): Promise<void>; 
-  	postConversationsMessages(body: Models.CreateOutboundMessagingConversationRequest): Promise<Models.MessageConversation>; 
+  	postConversationsMessages(body: Models.CreateOutboundMessagingConversationRequest): Promise<Models.CreateOutboundMessagingConversationResponse>; 
   	postConversationsMessagesAgentless(body: Models.SendAgentlessOutboundMessageRequest): Promise<Models.SendAgentlessOutboundMessageResponse>; 
   	postConversationsMessagesInboundOpen(body: Models.OpenNormalizedMessage): Promise<Models.OpenNormalizedMessage>; 
   	postConversationsMessagingIntegrationsFacebook(body: Models.FacebookIntegrationRequest): Promise<Models.FacebookIntegration>; 
@@ -1611,6 +1626,13 @@ declare namespace ConversationsApi {
 	export interface getConversationParticipantWrapupOptions { 
 		"provisional"?: boolean;
 	}
+	export interface getConversationSuggestionsOptions { 
+		"before"?: string;
+		"after"?: string;
+		"pageSize"?: string;
+		"type"?: string;
+		"state"?: string;
+	}
 	export interface getConversationsOptions { 
 		"communicationType"?: string;
 	}
@@ -1841,6 +1863,21 @@ declare namespace EmailsApi {
 	}
 }
 
+declare class EmployeeEngagementApi {  
+  	deleteEmployeeengagementCelebration(celebrationId: string): Promise<void>; 
+  	getEmployeeengagementCelebrations(opts?: EmployeeEngagementApi.getEmployeeengagementCelebrationsOptions): Promise<Models.GetCelebrationListing>; 
+  	getEmployeeengagementRecognition(recognitionId: string): Promise<Models.Recognition>; 
+  	patchEmployeeengagementCelebration(celebrationId: string, body: Models.CelebrationStateParam): Promise<void>; 
+  	postEmployeeengagementRecognitions(body: Models.CreateRecognition): Promise<Models.RecognitionBase>;
+}
+
+declare namespace EmployeeEngagementApi { 
+	export interface getEmployeeengagementCelebrationsOptions { 
+		"pageNumber"?: number;
+		"pageSize"?: number;
+	}
+}
+
 declare class EventsApi {  
   	postEventsConversations(body: Models.BatchConversationEventRequest): Promise<Models.BatchEventResponse>; 
   	postEventsUsersPresence(body: Models.BatchUserPresenceEventRequest): Promise<Models.BatchEventResponse>; 
@@ -1907,7 +1944,7 @@ declare class ExternalContactsApi {
   	postExternalcontactsContactPromotion(contactId: string): Promise<Models.ExternalContact>; 
   	postExternalcontactsContacts(body: Models.ExternalContact): Promise<Models.ExternalContact>; 
   	postExternalcontactsContactsSchemas(body: Models.DataSchema): Promise<Models.DataSchema>; 
-  	postExternalcontactsIdentifierlookup(identifier: Models.ContactIdentifier): Promise<Models.ExternalContact>; 
+  	postExternalcontactsIdentifierlookup(identifier: Models.ContactIdentifier, opts?: ExternalContactsApi.postExternalcontactsIdentifierlookupOptions): Promise<Models.ExternalContact>; 
   	postExternalcontactsMergeContacts(body: Models.MergeRequest): Promise<Models.ExternalContact>; 
   	postExternalcontactsOrganizationNotes(externalOrganizationId: string, body: Models.Note): Promise<Models.Note>; 
   	postExternalcontactsOrganizations(body: Models.ExternalOrganization): Promise<Models.ExternalOrganization>; 
@@ -2009,6 +2046,9 @@ declare namespace ExternalContactsApi {
 		"limit"?: number;
 		"cursor"?: string;
 	}
+	export interface postExternalcontactsIdentifierlookupOptions { 
+		"expand"?: Array<string>;
+	}
 }
 
 declare class FaxApi {  
@@ -2757,6 +2797,7 @@ declare class JourneyApi {
   	postJourneyActiontemplates(opts?: JourneyApi.postJourneyActiontemplatesOptions): Promise<Models.ActionTemplate>; 
   	postJourneyDeploymentActionevent(deploymentId: string, body: Models.ActionEventRequest): Promise<void>; 
   	postJourneyDeploymentAppevents(deploymentId: string, opts?: JourneyApi.postJourneyDeploymentAppeventsOptions): Promise<Models.AppEventResponse>; 
+  	postJourneyDeploymentWebevents(deploymentId: string, opts?: JourneyApi.postJourneyDeploymentWebeventsOptions): Promise<Models.WebEventResponse>; 
   	postJourneyFlowsPathsQuery(opts?: JourneyApi.postJourneyFlowsPathsQueryOptions): Promise<Models.FlowPaths>; 
   	postJourneyOutcomes(opts?: JourneyApi.postJourneyOutcomesOptions): Promise<Models.Outcome>; 
   	postJourneyOutcomesAttributionsJobs(opts?: JourneyApi.postJourneyOutcomesAttributionsJobsOptions): Promise<Models.OutcomeAttributionAsyncResponse>; 
@@ -2830,6 +2871,7 @@ declare namespace JourneyApi {
 	export interface getJourneySessionEventsOptions { 
 		"pageSize"?: string;
 		"after"?: string;
+		"eventType"?: string;
 	}
 	export interface getJourneyViewsJobsOptions { 
 		"pageNumber"?: number;
@@ -2861,6 +2903,9 @@ declare namespace JourneyApi {
 	export interface postJourneyDeploymentAppeventsOptions { 
 		"body"?: Models.AppEventRequest;
 	}
+	export interface postJourneyDeploymentWebeventsOptions { 
+		"body"?: Models.WebEventRequest;
+	}
 	export interface postJourneyFlowsPathsQueryOptions { 
 		"body"?: Models.FlowPathsQuery;
 	}
@@ -3337,6 +3382,7 @@ declare namespace LearningApi {
 	}
 	export interface getLearningAssignmentStepOptions { 
 		"shareableContentObjectId"?: string;
+		"defaultShareableContentObject"?: string;
 		"expand"?: Array<string>;
 	}
 	export interface getLearningAssignmentsOptions { 
@@ -3886,12 +3932,12 @@ declare class OutboundApi {
   	getOutboundSequences(opts?: OutboundApi.getOutboundSequencesOptions): Promise<Models.CampaignSequenceEntityListing>; 
   	getOutboundSettings(): Promise<Models.OutboundSettings>; 
   	getOutboundWrapupcodemappings(): Promise<Models.WrapUpCodeMapping>; 
+  	patchOutboundCampaign(campaignId: string, body: Models.CampaignPatchRequest): Promise<void>; 
   	patchOutboundDnclistCustomexclusioncolumns(dncListId: string, body: Models.DncPatchCustomExclusionColumnsRequest): Promise<void>; 
   	patchOutboundDnclistEmailaddresses(dncListId: string, body: Models.DncPatchEmailsRequest): Promise<void>; 
   	patchOutboundDnclistPhonenumbers(dncListId: string, body: Models.DncPatchPhoneNumbersRequest): Promise<void>; 
   	patchOutboundSettings(body: Models.OutboundSettings): Promise<void>; 
   	postOutboundAttemptlimits(body: Models.AttemptLimits): Promise<Models.AttemptLimits>; 
-  	postOutboundAudits(body: Models.DialerAuditRequest, opts?: OutboundApi.postOutboundAuditsOptions): Promise<Models.AuditSearchResult>; 
   	postOutboundCallabletimesets(body: Models.CallableTimeSet): Promise<Models.CallableTimeSet>; 
   	postOutboundCallanalysisresponsesets(body: Models.ResponseSet): Promise<Models.ResponseSet>; 
   	postOutboundCampaignAgentownedmappingpreview(campaignId: string): Promise<object>; 
@@ -4218,13 +4264,6 @@ declare namespace OutboundApi {
 		"sortBy"?: string;
 		"sortOrder"?: string;
 	}
-	export interface postOutboundAuditsOptions { 
-		"pageSize"?: number;
-		"pageNumber"?: number;
-		"sortBy"?: string;
-		"sortOrder"?: string;
-		"facetsOnly"?: boolean;
-	}
 	export interface postOutboundContactlistContactsOptions { 
 		"priority"?: boolean;
 		"clearSystemData"?: boolean;
@@ -4390,6 +4429,7 @@ declare class QualityApi {
   	putQualityConversationEvaluation(conversationId: string, evaluationId: string, body: Models.Evaluation, opts?: QualityApi.putQualityConversationEvaluationOptions): Promise<Models.EvaluationResponse>; 
   	putQualityForm(formId: string, body: Models.EvaluationForm): Promise<Models.EvaluationFormResponse>; 
   	putQualityFormsEvaluation(formId: string, body: Models.EvaluationForm): Promise<Models.EvaluationFormResponse>; 
+  	putQualityFormsEvaluationPredictivescoringSettings(formId: string, body: Models.PredictiveScoringSettings): Promise<Models.PredictiveScoringSettings>; 
   	putQualityFormsSurvey(formId: string, body: Models.SurveyForm): Promise<Models.SurveyForm>; 
   	putQualitySurveysScorable(customerSurveyUrl: string, body: Models.ScorableSurvey): Promise<Models.ScorableSurvey>;
 }
@@ -5085,6 +5125,7 @@ declare namespace RoutingApi {
 		"sortOrder"?: string;
 		"language"?: string;
 		"integrationId"?: string;
+		"supportedContentId"?: string;
 	}
 	export interface getRoutingUtilizationLabelsOptions { 
 		"pageSize"?: number;
@@ -5461,10 +5502,14 @@ declare namespace SearchApi {
 }
 
 declare class SettingsApi {  
+  	deleteUsersAgentuiAgentsAutoanswerAgentIdSettings(agentId: string): Promise<void>; 
   	getEmailsSettings(): Promise<Models.EmailSettings>; 
   	getSettingsExecutiondata(): Promise<Models.ExecutionDataGlobalSettingsResponse>; 
+  	getUsersAgentuiAgentsAutoanswerAgentIdSettings(agentId: string): Promise<Models.AutoAnswerSettings>; 
   	patchEmailsSettings(opts?: SettingsApi.patchEmailsSettingsOptions): Promise<Models.EmailSettings>; 
-  	patchSettingsExecutiondata(body: Models.ExecutionDataSettingsRequest): Promise<Models.ExecutionDataGlobalSettingsResponse>;
+  	patchSettingsExecutiondata(body: Models.ExecutionDataSettingsRequest): Promise<Models.ExecutionDataGlobalSettingsResponse>; 
+  	patchUsersAgentuiAgentsAutoanswerAgentIdSettings(agentId: string, body: Models.AutoAnswerSettings): Promise<Models.AutoAnswerSettings>; 
+  	putUsersAgentuiAgentsAutoanswerAgentIdSettings(agentId: string, body: Models.AutoAnswerSettings): Promise<Models.AutoAnswerSettings>;
 }
 
 declare namespace SettingsApi { 
@@ -5476,7 +5521,7 @@ declare namespace SettingsApi {
 declare class SpeechTextAnalyticsApi {  
   	deleteSpeechandtextanalyticsCategory(categoryId: string): Promise<void>; 
   	deleteSpeechandtextanalyticsDictionaryfeedbackDictionaryFeedbackId(dictionaryFeedbackId: string): Promise<void>; 
-  	deleteSpeechandtextanalyticsProgram(programId: string, opts?: SpeechTextAnalyticsApi.deleteSpeechandtextanalyticsProgramOptions): Promise<void>; 
+  	deleteSpeechandtextanalyticsProgram(programId: string, opts?: SpeechTextAnalyticsApi.deleteSpeechandtextanalyticsProgramOptions): Promise<Models.DeleteProgramResponse>; 
   	deleteSpeechandtextanalyticsSentimentfeedback(): Promise<void>; 
   	deleteSpeechandtextanalyticsSentimentfeedbackSentimentFeedbackId(sentimentFeedbackId: string): Promise<void>; 
   	deleteSpeechandtextanalyticsTopic(topicId: string): Promise<void>; 
@@ -5719,6 +5764,7 @@ declare namespace TaskManagementApi {
 		"after"?: string;
 		"pageSize"?: number;
 		"sortOrder"?: string;
+		"fields"?: Array<string>;
 	}
 	export interface getTaskmanagementWorktypeVersionsOptions { 
 		"after"?: string;
@@ -6661,13 +6707,16 @@ declare class WorkforceManagementApi {
   	getWorkforcemanagementAdherenceExplanationsJob(jobId: string): Promise<Models.AdherenceExplanationJob>; 
   	getWorkforcemanagementAdherenceHistoricalBulkJob(jobId: string): Promise<Models.WfmHistoricalAdherenceBulkResponse>; 
   	getWorkforcemanagementAdherenceHistoricalJob(jobId: string): Promise<Models.WfmHistoricalAdherenceResponse>; 
-  	getWorkforcemanagementAdhocmodelingjob(jobId: string): Promise<Models.ModelingStatusResponse>; 
   	getWorkforcemanagementAgentAdherenceExplanation(agentId: string, explanationId: string): Promise<Models.AdherenceExplanationResponse>; 
   	getWorkforcemanagementAgentManagementunit(agentId: string): Promise<Models.AgentManagementUnitReference>; 
   	getWorkforcemanagementAgentsMeManagementunit(): Promise<Models.AgentManagementUnitReference>; 
   	getWorkforcemanagementBusinessunit(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitOptions): Promise<Models.BusinessUnitResponse>; 
   	getWorkforcemanagementBusinessunitActivitycode(businessUnitId: string, activityCodeId: string): Promise<Models.BusinessUnitActivityCode>; 
   	getWorkforcemanagementBusinessunitActivitycodes(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitActivitycodesOptions): Promise<Models.BusinessUnitActivityCodeListing>; 
+  	getWorkforcemanagementBusinessunitActivityplan(businessUnitId: string, activityPlanId: string): Promise<Models.ActivityPlanResponse>; 
+  	getWorkforcemanagementBusinessunitActivityplanRunsJob(businessUnitId: string, activityPlanId: string, jobId: string): Promise<Models.ActivityPlanRunJobResponse>; 
+  	getWorkforcemanagementBusinessunitActivityplans(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitActivityplansOptions): Promise<Models.ActivityPlanListing>; 
+  	getWorkforcemanagementBusinessunitActivityplansJobs(businessUnitId: string): Promise<Models.ActivityPlanJobListing>; 
   	getWorkforcemanagementBusinessunitIntradayPlanninggroups(businessUnitId: string, _date: string): Promise<Models.WfmIntradayPlanningGroupListing>; 
   	getWorkforcemanagementBusinessunitManagementunits(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitManagementunitsOptions): Promise<Models.ManagementUnitListing>; 
   	getWorkforcemanagementBusinessunitPlanninggroup(businessUnitId: string, planningGroupId: string): Promise<Models.PlanningGroup>; 
@@ -6740,6 +6789,7 @@ declare class WorkforceManagementApi {
   	patchWorkforcemanagementAgentAdherenceExplanation(agentId: string, explanationId: string, body: Models.UpdateAdherenceExplanationStatusRequest): Promise<Models.AdherenceExplanationAsyncResponse>; 
   	patchWorkforcemanagementBusinessunit(businessUnitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitOptions): Promise<Models.BusinessUnitResponse>; 
   	patchWorkforcemanagementBusinessunitActivitycode(businessUnitId: string, activityCodeId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitActivitycodeOptions): Promise<Models.BusinessUnitActivityCode>; 
+  	patchWorkforcemanagementBusinessunitActivityplan(businessUnitId: string, activityPlanId: string, body: Models.UpdateActivityPlanRequest): Promise<Models.ActivityPlanResponse>; 
   	patchWorkforcemanagementBusinessunitPlanninggroup(businessUnitId: string, planningGroupId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitPlanninggroupOptions): Promise<Models.PlanningGroup>; 
   	patchWorkforcemanagementBusinessunitSchedulingRun(businessUnitId: string, runId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitSchedulingRunOptions): Promise<void>; 
   	patchWorkforcemanagementBusinessunitServicegoaltemplate(businessUnitId: string, serviceGoalTemplateId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitServicegoaltemplateOptions): Promise<Models.ServiceGoalTemplate>; 
@@ -6766,6 +6816,8 @@ declare class WorkforceManagementApi {
   	postWorkforcemanagementAgentsMePossibleworkshifts(body: Models.AgentPossibleWorkShiftsRequest): Promise<Models.AgentPossibleWorkShiftsResponse>; 
   	postWorkforcemanagementAgentschedulesMine(opts?: WorkforceManagementApi.postWorkforcemanagementAgentschedulesMineOptions): Promise<Models.BuCurrentAgentScheduleSearchResponse>; 
   	postWorkforcemanagementBusinessunitActivitycodes(businessUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitActivitycodesOptions): Promise<Models.BusinessUnitActivityCode>; 
+  	postWorkforcemanagementBusinessunitActivityplanRunsJobs(businessUnitId: string, activityPlanId: string): Promise<Models.ActivityPlanJobResponse>; 
+  	postWorkforcemanagementBusinessunitActivityplans(businessUnitId: string, body: Models.CreateActivityPlanRequest): Promise<Models.ActivityPlanResponse>; 
   	postWorkforcemanagementBusinessunitAdherenceExplanationsQuery(businessUnitId: string, body: Models.BuQueryAdherenceExplanationsRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitAdherenceExplanationsQueryOptions): Promise<Models.BuQueryAdherenceExplanationsResponse>; 
   	postWorkforcemanagementBusinessunitAgentschedulesSearch(businessUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitAgentschedulesSearchOptions): Promise<Models.BuAsyncAgentSchedulesSearchResponse>; 
   	postWorkforcemanagementBusinessunitIntraday(businessUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitIntradayOptions): Promise<Models.AsyncIntradayResponse>; 
@@ -6842,6 +6894,9 @@ declare namespace WorkforceManagementApi {
 	export interface getWorkforcemanagementBusinessunitActivitycodesOptions { 
 		"forceDownloadService"?: boolean;
 	}
+	export interface getWorkforcemanagementBusinessunitActivityplansOptions { 
+		"state"?: string;
+	}
 	export interface getWorkforcemanagementBusinessunitManagementunitsOptions { 
 		"feature"?: string;
 		"divisionId"?: string;
@@ -7645,12 +7700,126 @@ declare namespace Models {
 	}
 	
 	export interface ActivityCodeReference { 
+		"id": string;
+		"selfUri"?: string;
+	}
+	
+	export interface ActivityCodeSummary { 
 		"id": string;
 		"name"?: string;
 		"secondaryPresences"?: Array<Models.SecondaryPresence>;
 		"selfUri"?: string;
 	}
 	
+	export interface ActivityPlanAbandonRateImpactOverride { 
+		"increaseByPercent": number;
+	}
+	
+	export interface ActivityPlanAsaImpactOverride { 
+		"increaseByPercent": number;
+	}
+	
+	export interface ActivityPlanJobException { 
+		"exceptionType": string;
+		"occurrences": Array<Models.ActivityPlanOccurrenceReference>;
+	}
+	
+	export interface ActivityPlanJobListing { 
+		"entities"?: Array<Models.ActivityPlanJobResponse>;
+	}
+	
+	export interface ActivityPlanJobResponse { 
+		"id"?: string;
+		"activityPlan": Models.ActivityPlanReference;
+		"status": string;
+		"exceptions": Array<Models.ActivityPlanJobException>;
+		"error"?: Models.ErrorBody;
+		"occurrence"?: Models.ActivityPlanOccurrenceReference;
+		"type": string;
+		"selfUri"?: string;
+	}
+	
+	export interface ActivityPlanListItem { 
+		"id"?: string;
+		"name": string;
+		"managementUnits"?: Array<Models.ManagementUnitReference>;
+		"description": string;
+		"activityCode": Models.ActivityCodeReference;
+		"type": string;
+		"optimizationObjective": string;
+		"recurrenceSettings"?: Models.RecurrenceSettings;
+		"state": string;
+		"lastRunDate"?: string;
+		"lastRunBy"?: Models.UserReference;
+		"createdDate": string;
+		"createdBy": Models.UserReference;
+		"modifiedDate": string;
+		"modifiedBy": Models.UserReference;
+		"selfUri"?: string;
+	}
+	
+	export interface ActivityPlanListing { 
+		"entities"?: Array<Models.ActivityPlanListItem>;
+	}
+	
+	export interface ActivityPlanOccurrenceReference { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface ActivityPlanReference { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface ActivityPlanResponse { 
+		"id"?: string;
+		"name": string;
+		"managementUnits"?: Array<Models.ManagementUnitReference>;
+		"description": string;
+		"activityCode": Models.ActivityCodeReference;
+		"type": string;
+		"initialSchedulePeriod": Models.SchedulingPeriod;
+		"lengthMinutes": number;
+		"groupSettings"?: Models.GroupSettings;
+		"recurrenceSettings"?: Models.RecurrenceSettings;
+		"attendeesSearchRule"?: Models.UserSearchRule;
+		"facilitated": boolean;
+		"facilitatorsSearchRule"?: Models.UserSearchRule;
+		"transitionTimeMinutes": number;
+		"serviceGoalImpactOverrides"?: Models.ActivityPlanServiceGoalImpactOverrides;
+		"optimizationObjective": string;
+		"fixedAvailability"?: Array<Models.FixedAvailability>;
+		"state": string;
+		"countsAsPaidTime": boolean;
+		"createdDate": string;
+		"createdBy": Models.UserReference;
+		"modifiedDate": string;
+		"modifiedBy": Models.UserReference;
+		"lastRunDate"?: string;
+		"lastRunBy"?: Models.UserReference;
+		"selfUri"?: string;
+	}
+	
+	export interface ActivityPlanRunJobResponse { 
+		"id"?: string;
+		"activityPlan": Models.ActivityPlanReference;
+		"status": string;
+		"exceptions": Array<Models.ActivityPlanJobException>;
+		"error"?: Models.ErrorBody;
+		"selfUri"?: string;
+	}
+	
+	export interface ActivityPlanServiceGoalImpactOverrides { 
+		"abandonRate": Models.ActivityPlanAbandonRateImpactOverride;
+		"serviceLevel": Models.ActivityPlanServiceLevelImpactOverride;
+		"averageSpeedOfAnswer": Models.ActivityPlanAsaImpactOverride;
+	}
+	
+	export interface ActivityPlanServiceLevelImpactOverride { 
+		"decreaseByPercent": number;
+	}
+	
 	export interface AcwDetailEventTopicAfterCallWorkEvent { 
 		"eventTime"?: number;
 		"conversationId"?: string;
@@ -8215,20 +8384,6 @@ declare namespace Models {
 		"lt"?: number;
 	}
 	
-	export interface AiAnswer { 
-		"answerId"?: string;
-		"explanation"?: string;
-		"failureType"?: string;
-	}
-	
-	export interface AiScoring { 
-	}
-	
-	export interface AiScoringSettings { 
-		"enabled"?: boolean;
-		"prompt"?: string;
-	}
-	
 	export interface AlertListing { 
 		"entities"?: Array<Models.CommonAlert>;
 		"pageSize"?: number;
@@ -8473,6 +8628,7 @@ declare namespace Models {
 		"participantId"?: string;
 		"participantName"?: string;
 		"purpose"?: string;
+		"screenRecording"?: boolean;
 		"teamId"?: string;
 		"userId"?: string;
 		"sessions"?: Array<Models.AnalyticsSession>;
@@ -8486,6 +8642,7 @@ declare namespace Models {
 		"participantId"?: string;
 		"participantName"?: string;
 		"purpose"?: string;
+		"screenRecording"?: boolean;
 		"teamId"?: string;
 		"userId"?: string;
 		"sessions"?: Array<Models.AnalyticsSession>;
@@ -9031,6 +9188,16 @@ declare namespace Models {
 	export interface ArrayNode { 
 	}
 	
+	export interface Article { 
+		"title"?: string;
+		"uri"?: string;
+		"snippets"?: Array<string>;
+		"confidence"?: number;
+		"metadata"?: { [key: string]: Models.MetadataAttribute; };
+		"version"?: Models.AddressableEntityRef;
+		"variations"?: Array<Models.AddressableEntityRef>;
+	}
+	
 	export interface ArticleContent { 
 		"body"?: Models.ArticleContentBody;
 	}
@@ -9376,25 +9543,6 @@ declare namespace Models {
 		"audioState": Models.AudioState;
 	}
 	
-	export interface AuditEntity { 
-		"type": string;
-		"id"?: string;
-		"name"?: string;
-		"selfUri"?: string;
-	}
-	
-	export interface AuditFacet { 
-		"name": string;
-		"type": string;
-	}
-	
-	export interface AuditFilter { 
-		"name": string;
-		"type": string;
-		"operator": string;
-		"values": Array<string>;
-	}
-	
 	export interface AuditLogMessage { 
 		"id"?: string;
 		"userHomeOrgId"?: string;
@@ -9417,25 +9565,6 @@ declare namespace Models {
 		"entityChanges"?: Array<Models.EntityChange>;
 	}
 	
-	export interface AuditMessage { 
-		"id": string;
-		"user"?: Models.AuditUser;
-		"correlationId"?: string;
-		"transactionId"?: string;
-		"transactionInitiator"?: boolean;
-		"application"?: string;
-		"serviceName": string;
-		"level": string;
-		"timestamp"?: string;
-		"receivedTimestamp": string;
-		"status": string;
-		"actionContext"?: string;
-		"action"?: string;
-		"changes"?: Array<Models.Change>;
-		"entity"?: Models.AuditEntity;
-		"serviceContext"?: Models.ServiceContext;
-	}
-	
 	export interface AuditQueryEntity { 
 		"name"?: string;
 		"actions"?: Array<string>;
@@ -9514,15 +9643,6 @@ declare namespace Models {
 		"entities"?: Array<Models.AuditLogMessage>;
 	}
 	
-	export interface AuditSearchResult { 
-		"pageNumber"?: number;
-		"pageSize"?: number;
-		"total"?: number;
-		"pageCount"?: number;
-		"facetInfo"?: Array<Models.FacetInfo>;
-		"auditMessages"?: Array<Models.AuditMessage>;
-	}
-	
 	export interface AuditTopicAddressableEntityRef { 
 		"id"?: string;
 		"selfUri"?: string;
@@ -9566,12 +9686,6 @@ declare namespace Models {
 		"newValues"?: Array<string>;
 	}
 	
-	export interface AuditUser { 
-		"id": string;
-		"name"?: string;
-		"display"?: string;
-	}
-	
 	export interface AuthenticationSettings { 
 		"enabled": boolean;
 		"integrationId": string;
@@ -9648,6 +9762,14 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface AutoAnswerSetting { 
+		"enabled": boolean;
+	}
+	
+	export interface AutoAnswerSettings { 
+		"settings": { [key: string]: Models.AutoAnswerSetting; };
+	}
+	
 	export interface AutoStart { 
 		"enabled"?: boolean;
 	}
@@ -9663,6 +9785,11 @@ declare namespace Models {
 		"supportedCountries"?: Array<string>;
 	}
 	
+	export interface AvailabilityRange { 
+		"earliestStartMinutesFromMidnight": number;
+		"latestEndMinutesFromMidnight": number;
+	}
+	
 	export interface AvailableMediaType { 
 		"mediaType"?: string;
 		"availableSubTypes"?: Array<string>;
@@ -9988,6 +10115,7 @@ declare namespace Models {
 		"botResult"?: string;
 		"botResultCategory"?: string;
 		"dateCreated"?: string;
+		"dateCompleted"?: string;
 		"conversation"?: Models.AddressableEntityRef;
 	}
 	
@@ -11289,6 +11417,7 @@ declare namespace Models {
 		"conversationRoutingData"?: Models.ConversationRoutingData;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"parkTime"?: string;
 		"muted"?: boolean;
 		"confined"?: boolean;
 		"recording"?: boolean;
@@ -11517,6 +11646,7 @@ declare namespace Models {
 		"conversationRoutingData"?: Models.ConversationRoutingData;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"parkTime"?: string;
 		"outboundPreview"?: Models.DialerPreview;
 		"voicemail"?: Models.Voicemail;
 		"callbackNumbers"?: Array<string>;
@@ -11703,6 +11833,14 @@ declare namespace Models {
 		"linesReserved"?: number;
 	}
 	
+	export interface CampaignPatchRequest { 
+		"outboundLineCount"?: number;
+		"abandonRate"?: number;
+		"maxCallsPerAgent"?: number;
+		"dynamicLineBalancingSettings"?: Models.DynamicLineBalancingSettingsPatchRequest;
+		"queue"?: Models.AddressableEntityRef;
+	}
+	
 	export interface CampaignProgress { 
 		"campaign": Models.DomainEntityRef;
 		"contactList": Models.DomainEntityRef;
@@ -11769,6 +11907,11 @@ declare namespace Models {
 		"value"?: string;
 		"priority"?: string;
 		"dialingMode"?: string;
+		"abandonRate"?: number;
+		"outboundLineCount"?: number;
+		"relativeWeight"?: number;
+		"maxCallsPerAgent"?: number;
+		"queue"?: Models.DomainEntityRef;
 	}
 	
 	export interface CampaignSchedule { 
@@ -11937,6 +12080,22 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface Celebration { 
+		"id"?: string;
+		"recipient"?: Models.UserReference;
+		"createdBy"?: Models.UserReference;
+		"dateCreated"?: string;
+		"type"?: string;
+		"title"?: string;
+		"note"?: string;
+		"sourceEntity"?: Models.SourceEntity;
+		"selfUri"?: string;
+	}
+	
+	export interface CelebrationStateParam { 
+		"state"?: string;
+	}
+	
 	export interface Certificate { 
 		"certificate": string;
 	}
@@ -11964,13 +12123,6 @@ declare namespace Models {
 		"valid"?: boolean;
 	}
 	
-	export interface Change { 
-		"entity"?: Models.AuditEntity;
-		"property"?: string;
-		"oldValues"?: Array<string>;
-		"newValues"?: Array<string>;
-	}
-	
 	export interface ChangeMyPasswordRequest { 
 		"newPassword": string;
 		"oldPassword": string;
@@ -12073,6 +12225,7 @@ declare namespace Models {
 		"conversationRoutingData"?: Models.ConversationRoutingData;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"parkTime"?: string;
 		"roomId"?: string;
 		"avatarImageUrl"?: string;
 	}
@@ -12420,6 +12573,7 @@ declare namespace Models {
 		"conversationRoutingData"?: Models.ConversationRoutingData;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"parkTime"?: string;
 		"cobrowseSessionId"?: string;
 		"cobrowseRole"?: string;
 		"controlling"?: Array<string>;
@@ -12911,6 +13065,7 @@ declare namespace Models {
 		"criteria"?: Models.ContactBulkSearchCriteria;
 		"contactIds"?: Array<string>;
 		"contact"?: Models.DialerContact;
+		"generateDownloadUri"?: boolean;
 	}
 	
 	export interface ContactBulkSearchCriteria { 
@@ -12921,6 +13076,7 @@ declare namespace Models {
 	export interface ContactBulkSearchParameters { 
 		"contactListFilterId"?: string;
 		"criteria"?: Models.ContactBulkSearchCriteria;
+		"generateDownloadUri"?: boolean;
 	}
 	
 	export interface ContactCallbackRequest { 
@@ -13241,6 +13397,7 @@ declare namespace Models {
 		"text"?: string;
 		"sha256"?: string;
 		"filename"?: string;
+		"contentSizeBytes"?: number;
 	}
 	
 	export interface ContentButtonResponse { 
@@ -15522,6 +15679,11 @@ declare namespace Models {
 		"matchAll"?: boolean;
 	}
 	
+	export interface ConversationPublicMetadata { 
+		"rootId"?: string;
+		"replyToId"?: string;
+	}
+	
 	export interface ConversationQuery { 
 		"conversationFilters"?: Array<Models.ConversationDetailQueryFilter>;
 		"segmentFilters"?: Array<Models.SegmentDetailQueryFilter>;
@@ -16065,6 +16227,27 @@ declare namespace Models {
 		"secondaryPresences"?: Array<Models.SecondaryPresence>;
 	}
 	
+	export interface CreateActivityPlanRequest { 
+		"name": string;
+		"managementUnitIds"?: Array<string>;
+		"description"?: string;
+		"activityCodeId": string;
+		"type": string;
+		"lengthMinutes": number;
+		"initialSchedulePeriod": Models.SchedulingPeriod;
+		"groupSettings"?: Models.GroupSettings;
+		"recurrenceSettings"?: Models.RecurrenceSettings;
+		"attendeesSearchRule"?: Models.UserSearchRule;
+		"facilitated"?: boolean;
+		"facilitatorsSearchRule"?: Models.UserSearchRule;
+		"transitionTimeMinutes": number;
+		"serviceGoalImpactOverrides"?: Models.ActivityPlanServiceGoalImpactOverrides;
+		"optimizationObjective": string;
+		"state": string;
+		"countsAsPaidTime": boolean;
+		"fixedAvailability"?: Array<Models.FixedAvailability>;
+	}
+	
 	export interface CreateAdminTimeOffRequest { 
 		"status": string;
 		"users": Array<Models.UserReference>;
@@ -16117,6 +16300,7 @@ declare namespace Models {
 		"callQueueId"?: string;
 		"callUserId"?: string;
 		"priority"?: number;
+		"attributes"?: { [key: string]: string; };
 		"languageId"?: string;
 		"routingSkillsIds"?: Array<string>;
 		"conversationIds"?: Array<string>;
@@ -16258,6 +16442,11 @@ declare namespace Models {
 		"externalContactId"?: string;
 	}
 	
+	export interface CreateOutboundMessagingConversationResponse { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface CreatePerformanceProfile { 
 		"id"?: string;
 		"name": string;
@@ -16328,6 +16517,15 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface CreateRecognition { 
+		"recipientId": string;
+		"type": string;
+		"title"?: string;
+		"note"?: string;
+		"contextType"?: string;
+		"contextId"?: string;
+	}
+	
 	export interface CreateResponseAssetRequest { 
 		"name": string;
 		"divisionId"?: string;
@@ -17212,6 +17410,12 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface DeleteProgramResponse { 
+		"id"?: string;
+		"topicLinksJob"?: Models.AddressableEntityRef;
+		"selfUri"?: string;
+	}
+	
 	export interface DeleteRetention { 
 		"days"?: number;
 	}
@@ -17472,13 +17676,6 @@ declare namespace Models {
 		"additionalProperties"?: { [key: string]: object; };
 	}
 	
-	export interface DialerAuditRequest { 
-		"queryPhrase"?: string;
-		"queryFields"?: Array<string>;
-		"facets"?: Array<Models.AuditFacet>;
-		"filters"?: Array<Models.AuditFilter>;
-	}
-	
 	export interface DialerCallabletimesetConfigChangeCallableTime { 
 		"timeSlots"?: Array<Models.DialerCallabletimesetConfigChangeTimeSlot>;
 		"timeZoneId"?: string;
@@ -18031,17 +18228,50 @@ declare namespace Models {
 		"name"?: string;
 	}
 	
+	export interface DialerSequenceScheduleConfigChangeAlteration { 
+		"type"?: string;
+		"start"?: string;
+		"end"?: string;
+		"additionalProperties"?: { [key: string]: object; };
+	}
+	
 	export interface DialerSequenceScheduleConfigChangeObject { 
 	}
 	
+	export interface DialerSequenceScheduleConfigChangeRecurrencePattern { 
+		"type"?: string;
+		"interval"?: number;
+		"daysOfWeek"?: Array<string>;
+		"additionalProperties"?: { [key: string]: object; };
+	}
+	
+	export interface DialerSequenceScheduleConfigChangeRecurrenceRange { 
+		"type"?: string;
+		"end"?: string;
+		"numberOfOccurrences"?: number;
+		"additionalProperties"?: { [key: string]: object; };
+	}
+	
 	export interface DialerSequenceScheduleConfigChangeScheduleInterval { 
 		"start"?: string;
 		"end"?: string;
 		"additionalProperties"?: { [key: string]: object; };
 	}
 	
+	export interface DialerSequenceScheduleConfigChangeScheduleRecurrence { 
+		"id"?: string;
+		"start"?: string;
+		"end"?: string;
+		"timeZone"?: string;
+		"range"?: Models.DialerSequenceScheduleConfigChangeRecurrenceRange;
+		"pattern"?: Models.DialerSequenceScheduleConfigChangeRecurrencePattern;
+		"alterations"?: Array<Models.DialerSequenceScheduleConfigChangeAlteration>;
+		"additionalProperties"?: { [key: string]: object; };
+	}
+	
 	export interface DialerSequenceScheduleConfigChangeSequenceSchedule { 
 		"intervals"?: Array<Models.DialerSequenceScheduleConfigChangeScheduleInterval>;
+		"recurrences"?: Array<Models.DialerSequenceScheduleConfigChangeScheduleRecurrence>;
 		"timeZone"?: string;
 		"sequence"?: Models.DialerSequenceScheduleConfigChangeUriReference;
 		"additionalProperties"?: { [key: string]: object; };
@@ -18696,6 +18926,11 @@ declare namespace Models {
 		"endIndex"?: number;
 	}
 	
+	export interface DocumentElementLength { 
+		"value": number;
+		"unit": string;
+	}
+	
 	export interface DocumentEntityListing { 
 		"entities"?: Array<Models.Document>;
 		"pageSize"?: number;
@@ -19375,6 +19610,11 @@ declare namespace Models {
 		"relativeWeight"?: number;
 	}
 	
+	export interface DynamicLineBalancingSettingsPatchRequest { 
+		"enabled"?: boolean;
+		"relativeWeight"?: number;
+	}
+	
 	export interface Edge { 
 		"id"?: string;
 		"name": string;
@@ -19781,6 +20021,7 @@ declare namespace Models {
 		"afterCallWork"?: Models.AfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"queueMediaSettings"?: Models.ConversationQueueMediaSettings;
+		"parkTime"?: string;
 	}
 	
 	export interface EmailAddress { 
@@ -19987,6 +20228,7 @@ declare namespace Models {
 		"conversationRoutingData"?: Models.ConversationRoutingData;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"parkTime"?: string;
 		"subject"?: string;
 		"messagesSent"?: number;
 		"autoGenerated"?: boolean;
@@ -20341,11 +20583,6 @@ declare namespace Models {
 		"entityType": string;
 	}
 	
-	export interface Entry { 
-		"value"?: string;
-		"count"?: number;
-	}
-	
 	export interface ErrorBody { 
 		"message"?: string;
 		"code"?: string;
@@ -21675,11 +21912,6 @@ declare namespace Models {
 		"terms"?: Array<Models.FacetTerm>;
 	}
 	
-	export interface FacetInfo { 
-		"name"?: string;
-		"entries"?: Array<Models.Entry>;
-	}
-	
 	export interface FacetKeyAttribute { 
 		"id"?: string;
 		"name"?: string;
@@ -21725,6 +21957,15 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface Faq { 
+		"question"?: string;
+		"answer"?: string;
+		"sourceUri"?: string;
+		"documentUrl"?: string;
+		"documentDisplayName"?: string;
+		"confidence"?: number;
+	}
+	
 	export interface FaxConfig { 
 		"sendEmailNotifications": boolean;
 		"disableEmailPii": boolean;
@@ -21841,6 +22082,12 @@ declare namespace Models {
 		"enabled"?: boolean;
 	}
 	
+	export interface Feedback { 
+		"suggestionId": string;
+		"userProvided"?: boolean;
+		"relevance": string;
+	}
+	
 	export interface FeedbackAddRequest { 
 		"summary": string;
 		"rating"?: string;
@@ -21930,6 +22177,12 @@ declare namespace Models {
 		"preview"?: Array<Models.DialerContact>;
 	}
 	
+	export interface FixedAvailability { 
+		"availabilityRange"?: Models.AvailabilityRange;
+		"dateRange"?: Models.RequiredLocalDateRange;
+		"daysOfWeek"?: Array<string>;
+	}
+	
 	export interface Flow { 
 		"id"?: string;
 		"name": string;
@@ -23124,6 +23377,14 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface GenericTemplate { 
+		"title"?: string;
+		"description"?: string;
+		"url"?: string;
+		"components"?: Array<Models.RecordingButtonComponent>;
+		"actions"?: Models.RecordingContentActions;
+	}
+	
 	export interface GenesysBotConnector { 
 		"queryParameters"?: { [key: string]: string; };
 	}
@@ -23169,6 +23430,19 @@ declare namespace Models {
 		"sortOrder"?: string;
 	}
 	
+	export interface GetCelebrationListing { 
+		"entities"?: Array<Models.Celebration>;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"total"?: number;
+		"lastUri"?: string;
+		"firstUri"?: string;
+		"selfUri"?: string;
+		"nextUri"?: string;
+		"previousUri"?: string;
+		"pageCount"?: number;
+	}
+	
 	export interface GetFlowExecutionDataJobResult { 
 		"id"?: string;
 		"name"?: string;
@@ -23457,6 +23731,13 @@ declare namespace Models {
 		"query"?: Array<Models.GroupSearchCriteria>;
 	}
 	
+	export interface GroupSettings { 
+		"minimumGroupSize"?: number;
+		"maximumGroupSize"?: number;
+		"maximumTotalSessions"?: number;
+		"maximumConcurrentSessions"?: number;
+	}
+	
 	export interface GroupUpdate { 
 		"id"?: string;
 		"name"?: string;
@@ -26306,6 +26587,7 @@ declare namespace Models {
 		"labels"?: Array<Models.LabelResponse>;
 		"knowledgeBase"?: Models.KnowledgeBaseReference;
 		"externalId"?: string;
+		"externalUrl"?: string;
 		"source"?: Models.AddressableEntityRef;
 		"readonly"?: boolean;
 		"variations"?: Array<Models.DocumentVariation>;
@@ -26818,6 +27100,7 @@ declare namespace Models {
 		"labels"?: Array<Models.LabelResponse>;
 		"knowledgeBase"?: Models.KnowledgeBaseReference;
 		"externalId"?: string;
+		"externalUrl"?: string;
 		"source"?: Models.AddressableEntityRef;
 		"readonly"?: boolean;
 		"variations"?: Array<Models.DocumentVariationAnswer>;
@@ -27921,6 +28204,10 @@ declare namespace Models {
 		"actions"?: Models.ContentActions;
 	}
 	
+	export interface ListWrapperFixedAvailability { 
+		"values"?: Array<Models.FixedAvailability>;
+	}
+	
 	export interface ListWrapperInterval { 
 		"values"?: Array<string>;
 	}
@@ -28678,6 +28965,7 @@ declare namespace Models {
 		"conversationRoutingData"?: Models.ConversationRoutingData;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"parkTime"?: string;
 		"toAddress"?: Models.Address;
 		"fromAddress"?: Models.Address;
 		"messages"?: Array<Models.MessageDetails>;
@@ -29095,6 +29383,10 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface MetadataAttribute { 
+		"value"?: string;
+	}
+	
 	export interface MetadataDocumentation { 
 		"description"?: string;
 		"location"?: string;
@@ -29327,18 +29619,6 @@ declare namespace Models {
 		"notifications": Models.MobileNotificationSettings;
 	}
 	
-	export interface ModelingProcessingError { 
-		"internalErrorCode"?: string;
-		"description"?: string;
-	}
-	
-	export interface ModelingStatusResponse { 
-		"id"?: string;
-		"status"?: string;
-		"errorDetails"?: Array<Models.ModelingProcessingError>;
-		"modelingResultUri"?: string;
-	}
-	
 	export interface ModifiableRuleProperties { 
 		"id"?: string;
 		"name": string;
@@ -29676,6 +29956,10 @@ declare namespace Models {
 		"entities"?: Array<Models.WfmUserNotification>;
 	}
 	
+	export interface NotificationsSettings { 
+		"enabled"?: boolean;
+	}
+	
 	export interface NuanceApplication { 
 		"id": string;
 		"tag": string;
@@ -31050,6 +31334,10 @@ declare namespace Models {
 		"pageNumber": number;
 	}
 	
+	export interface ParkingStateRequest { 
+		"state": string;
+	}
+	
 	export interface ParsedCertificate { 
 		"certificateDetails"?: Array<Models.CertificateDetails>;
 	}
@@ -32002,6 +32290,15 @@ declare namespace Models {
 		"nuanceMixDlg"?: { [key: string]: object; };
 	}
 	
+	export interface PredictedAnswer { 
+		"answerId"?: string;
+		"explanation"?: string;
+		"failureType"?: string;
+	}
+	
+	export interface PredictedScoring { 
+	}
+	
 	export interface PredictionResults { 
 		"intent"?: string;
 		"formula": string;
@@ -32013,6 +32310,16 @@ declare namespace Models {
 		"enableConversationScoreBiasing"?: boolean;
 	}
 	
+	export interface PredictiveScoringSetting { 
+		"enabled"?: boolean;
+	}
+	
+	export interface PredictiveScoringSettings { 
+		"id"?: string;
+		"questionGroupSettings"?: Array<Models.QuestionGroupSettings>;
+		"selfUri"?: string;
+	}
+	
 	export interface Predictor { 
 		"id"?: string;
 		"queues": Array<Models.AddressableEntityRef>;
@@ -32162,6 +32469,7 @@ declare namespace Models {
 		"dateModified"?: string;
 		"publishedBy"?: Models.AddressableEntityRef;
 		"datePublished"?: string;
+		"topicLinksJob"?: Models.AddressableEntityRef;
 		"selfUri"?: string;
 	}
 	
@@ -32199,6 +32507,11 @@ declare namespace Models {
 		"tags"?: Array<string>;
 	}
 	
+	export interface ProgramTopicLinksTopicsDefinitionsJob { 
+		"id"?: string;
+		"state"?: string;
+	}
+	
 	export interface ProgramTranscriptionEngine { 
 		"engine"?: string;
 		"dialects"?: Array<string>;
@@ -32564,6 +32877,16 @@ declare namespace Models {
 		"timeOffRequests": Array<Models.UserTimeOffRequestReference>;
 	}
 	
+	export interface QuestionGroupSettings { 
+		"questionGroupIndex"?: number;
+		"questionSettings"?: Array<Models.QuestionSettings>;
+	}
+	
+	export interface QuestionSettings { 
+		"questionIndex"?: number;
+		"settings"?: Models.PredictiveScoringSetting;
+	}
+	
 	export interface Queue { 
 		"id"?: string;
 		"name"?: string;
@@ -35386,6 +35709,34 @@ declare namespace Models {
 		"flow"?: Models.RecipientFlow;
 	}
 	
+	export interface Recognition { 
+		"id"?: string;
+		"recipient"?: Models.UserReference;
+		"createdBy"?: Models.UserReference;
+		"dateCreated"?: string;
+		"type"?: string;
+		"title"?: string;
+		"note"?: string;
+		"contextType"?: string;
+		"contextId"?: string;
+		"dateDisplayed"?: string;
+		"dateAcknowledged"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface RecognitionBase { 
+		"id"?: string;
+		"recipient"?: Models.UserReference;
+		"createdBy"?: Models.UserReference;
+		"dateCreated"?: string;
+		"type"?: string;
+		"title"?: string;
+		"note"?: string;
+		"contextType"?: string;
+		"contextId"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface Record { 
 		"name": string;
 		"type": string;
@@ -35455,6 +35806,18 @@ declare namespace Models {
 		"actualTranscodeTimeMs"?: number;
 	}
 	
+	export interface RecordingButtonComponent { 
+		"title"?: string;
+		"actions"?: Models.RecordingContentActions;
+		"isSelected"?: boolean;
+	}
+	
+	export interface RecordingContentActions { 
+		"url"?: string;
+		"urlTarget"?: string;
+		"textback"?: string;
+	}
+	
 	export interface RecordingContentStory { 
 		"type"?: string;
 		"url"?: string;
@@ -35653,6 +36016,22 @@ declare namespace Models {
 		"uploadStatus"?: string;
 	}
 	
+	export interface RecurrenceEndSettings { 
+		"lastDate"?: string;
+		"noEndDate"?: boolean;
+	}
+	
+	export interface RecurrencePeriod { 
+		"magnitude": number;
+		"granularity": string;
+	}
+	
+	export interface RecurrenceSettings { 
+		"recurrencePeriod": Models.RecurrencePeriod;
+		"minimumTimeBetweenOccurrences": Models.RecurrencePeriod;
+		"endAfter": Models.RecurrenceEndSettings;
+	}
+	
 	export interface Referrer { 
 		"url": string;
 		"domain": string;
@@ -35871,6 +36250,7 @@ declare namespace Models {
 		"knowledge"?: Models.ReportingTurnKnowledge;
 		"knowledgeBaseEvents"?: Models.ReportingTurnKnowledgeEvents;
 		"dateCreated"?: string;
+		"dateCompleted"?: string;
 		"askActionResult"?: string;
 		"sessionEndDetails"?: Models.SessionEndDetails;
 		"conversation"?: Models.AddressableEntityRef;
@@ -36019,11 +36399,23 @@ declare namespace Models {
 		"value"?: string;
 	}
 	
+	export interface RequestPage { 
+		"url": string;
+		"title": string;
+		"keywords"?: string;
+		"lang"?: string;
+	}
+	
 	export interface RequestScoredAgent { 
 		"id"?: string;
 		"score"?: number;
 	}
 	
+	export interface RequiredLocalDateRange { 
+		"startDate": string;
+		"endDate": string;
+	}
+	
 	export interface ReschedulingManagementUnitResponse { 
 		"managementUnit"?: Models.ManagementUnitReference;
 		"applied"?: boolean;
@@ -36246,6 +36638,18 @@ declare namespace Models {
 		"values": Array<string>;
 	}
 	
+	export interface ResponsePage { 
+		"url": string;
+		"title": string;
+		"domain": string;
+		"fragment"?: string;
+		"hostname": string;
+		"keywords"?: string;
+		"lang"?: string;
+		"pathname": string;
+		"queryString"?: string;
+	}
+	
 	export interface ResponseQueryRequest { 
 		"queryPhrase"?: string;
 		"pageSize"?: number;
@@ -36798,6 +37202,11 @@ declare namespace Models {
 		"noForecastOptions"?: Models.SchedulingNoForecastOptionsRequest;
 	}
 	
+	export interface SchedulingPeriod { 
+		"earliestStartDate": string;
+		"latestEndDate": string;
+	}
+	
 	export interface SchedulingProcessingError { 
 		"internalErrorCode"?: string;
 		"description"?: string;
@@ -37456,10 +37865,6 @@ declare namespace Models {
 		"currentDate"?: string;
 	}
 	
-	export interface ServiceContext { 
-		"name"?: string;
-	}
-	
 	export interface ServiceGoalTemplate { 
 		"id"?: string;
 		"name"?: string;
@@ -38188,6 +38593,12 @@ declare namespace Models {
 		"tagId"?: string;
 	}
 	
+	export interface SourceEntity { 
+		"id"?: string;
+		"type"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface SourceEntityListing { 
 		"total"?: number;
 		"entities"?: Array<Models.Source>;
@@ -38530,6 +38941,88 @@ declare namespace Models {
 		"query": Array<Models.SuggestSearchCriteria>;
 	}
 	
+	export interface Suggestion { 
+		"id"?: string;
+		"type"?: string;
+		"faq"?: Models.Faq;
+		"article"?: Models.Article;
+		"dateCreated"?: string;
+		"answerRecordId"?: string;
+		"triggerType"?: string;
+		"context"?: Models.SuggestionContext;
+		"state"?: string;
+		"knowledgeSearch"?: Models.SuggestionKnowledgeSearch;
+		"knowledgeArticle"?: Models.SuggestionKnowledgeArticle;
+		"cannedResponse"?: Models.SuggestionCannedResponse;
+		"script"?: Models.SuggestionScript;
+		"selfUri"?: string;
+		"conversation"?: Models.AddressableEntityRef;
+		"assistant"?: Models.AddressableEntityRef;
+	}
+	
+	export interface SuggestionCannedResponse { 
+		"response"?: Models.AddressableEntityRef;
+		"library"?: Models.AddressableEntityRef;
+	}
+	
+	export interface SuggestionContext { 
+		"queue"?: Models.AddressableEntityRef;
+		"mediaType"?: string;
+		"user"?: Models.UserReference;
+		"externalContact"?: Models.AddressableEntityRef;
+		"utterance"?: Models.Entity;
+		"message"?: Models.AddressableEntityRef;
+		"queryStatement"?: string;
+	}
+	
+	export interface SuggestionEngagement { 
+		"engagementType": string;
+		"feedback"?: Models.SuggestionFeedback;
+	}
+	
+	export interface SuggestionFeedback { 
+		"rating": string;
+	}
+	
+	export interface SuggestionKnowledgeAnswer { 
+		"answer"?: string;
+		"startIndex"?: number;
+		"endIndex"?: number;
+	}
+	
+	export interface SuggestionKnowledgeArticle { 
+		"title"?: string;
+		"snippets"?: Array<string>;
+		"document"?: Models.AddressableEntityRef;
+		"version"?: Models.AddressableEntityRef;
+		"knowledgeAnswer"?: Models.SuggestionKnowledgeAnswer;
+		"variations"?: Array<Models.AddressableEntityRef>;
+	}
+	
+	export interface SuggestionKnowledgeSearch { 
+		"title"?: string;
+		"snippets"?: Array<string>;
+		"confidence"?: number;
+		"searchId"?: string;
+		"document"?: Models.AddressableEntityRef;
+		"version"?: Models.AddressableEntityRef;
+		"knowledgeAnswer"?: Models.SuggestionKnowledgeAnswer;
+		"variations"?: Array<Models.AddressableEntityRef>;
+	}
+	
+	export interface SuggestionListing { 
+		"entities"?: Array<Models.Suggestion>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	
+	export interface SuggestionScript { 
+		"script"?: Models.AddressableEntityRef;
+		"page"?: Models.AddressableEntityRef;
+		"data"?: { [key: string]: string; };
+	}
+	
 	export interface SupportCenterCategory { 
 		"id"?: string;
 		"selfUri"?: string;
@@ -40730,6 +41223,19 @@ declare namespace Models {
 		"metadata": Models.WfmVersionedEntityMetadata;
 	}
 	
+	export interface UpdateActivityPlanRequest { 
+		"name"?: string;
+		"description"?: string;
+		"groupSettings"?: Models.ValueWrapperGroupSettings;
+		"attendeesSearchRule"?: Models.ValueWrapperUserSearchRule;
+		"facilitatorsSearchRule"?: Models.ValueWrapperUserSearchRule;
+		"transitionTimeMinutes"?: number;
+		"serviceGoalImpactOverrides"?: Models.ValueWrapperActivityPlanServiceGoalImpactOverrides;
+		"optimizationObjective"?: string;
+		"state"?: string;
+		"fixedAvailability"?: Models.ListWrapperFixedAvailability;
+	}
+	
 	export interface UpdateAdherenceExplanationStatusRequest { 
 		"status"?: string;
 	}
@@ -41784,7 +42290,7 @@ declare namespace Models {
 		"managementUnit"?: Models.ManagementUnitReference;
 		"team"?: Models.TeamReference;
 		"scheduledActivityCategory"?: string;
-		"scheduledActivityCode"?: Models.ActivityCodeReference;
+		"scheduledActivityCode"?: Models.ActivityCodeSummary;
 		"systemPresence"?: string;
 		"organizationSecondaryPresenceId"?: string;
 		"routingStatus"?: string;
@@ -41855,6 +42361,16 @@ declare namespace Models {
 		"enforcePermissions"?: boolean;
 	}
 	
+	export interface UserSearchRule { 
+		"parts": Array<Models.UserSearchRulePart>;
+	}
+	
+	export interface UserSearchRulePart { 
+		"operation": string;
+		"selector": string;
+		"ids": Array<string>;
+	}
+	
 	export interface UserSkillEntityListing { 
 		"entities"?: Array<Models.UserRoutingSkill>;
 		"pageSize"?: number;
@@ -42396,6 +42912,26 @@ declare namespace Models {
 		"waitBetweenNotificationMs"?: number;
 	}
 	
+	export interface V2WemEngagementCelebrationUpdatesTopicEngagementCelebration { 
+		"id"?: string;
+		"recipient"?: Models.V2WemEngagementCelebrationUpdatesTopicUserId;
+		"createdBy"?: Models.V2WemEngagementCelebrationUpdatesTopicUserId;
+		"dateCreated"?: string;
+		"type"?: string;
+		"title"?: string;
+		"note"?: string;
+		"sourceEntity"?: Models.V2WemEngagementCelebrationUpdatesTopicSourceEntity;
+	}
+	
+	export interface V2WemEngagementCelebrationUpdatesTopicSourceEntity { 
+		"id"?: string;
+		"type"?: string;
+	}
+	
+	export interface V2WemEngagementCelebrationUpdatesTopicUserId { 
+		"id"?: string;
+	}
+	
 	export interface ValidateAddressRequest { 
 		"address"?: Models.StreetAddress;
 	}
@@ -42434,10 +42970,18 @@ declare namespace Models {
 		"uploadKey": string;
 	}
 	
+	export interface ValueWrapperActivityPlanServiceGoalImpactOverrides { 
+		"value"?: Models.ActivityPlanServiceGoalImpactOverrides;
+	}
+	
 	export interface ValueWrapperDate { 
 		"value"?: string;
 	}
 	
+	export interface ValueWrapperGroupSettings { 
+		"value"?: Models.GroupSettings;
+	}
+	
 	export interface ValueWrapperHrisTimeOffType { 
 		"value"?: Models.HrisTimeOffType;
 	}
@@ -42450,6 +42994,10 @@ declare namespace Models {
 		"value"?: string;
 	}
 	
+	export interface ValueWrapperUserSearchRule { 
+		"value"?: Models.UserSearchRule;
+	}
+	
 	export interface VerificationResult { 
 		"status"?: string;
 		"records"?: Array<Models.Record>;
@@ -43236,6 +43784,69 @@ declare namespace Models {
 		"authenticated": boolean;
 	}
 	
+	export interface WebEventBrowser { 
+		"family": string;
+		"version": string;
+		"lang"?: string;
+	}
+	
+	export interface WebEventDevice { 
+		"category": string;
+		"type": string;
+		"isMobile"?: boolean;
+		"screenHeight"?: number;
+		"screenWidth"?: number;
+		"screenDensity"?: number;
+		"osFamily": string;
+		"osVersion": string;
+		"manufacturer"?: string;
+	}
+	
+	export interface WebEventRequest { 
+		"customerCookieId": string;
+		"eventName": string;
+		"page": Models.RequestPage;
+		"userAgentString"?: string;
+		"browser"?: Models.WebEventBrowser;
+		"device"?: Models.WebEventDevice;
+		"searchQuery"?: string;
+		"ipAddress"?: string;
+		"referrerUrl"?: string;
+		"attributes"?: { [key: string]: Models.CustomEventAttribute; };
+		"traits"?: { [key: string]: Models.CustomEventAttribute; };
+		"createdDate": string;
+	}
+	
+	export interface WebEventResponse { 
+		"customerId": string;
+		"eventName": string;
+		"customerIdType": string;
+		"page": Models.ResponsePage;
+		"userAgentString": string;
+		"browser": Models.WebEventBrowser;
+		"device": Models.WebEventDevice;
+		"searchQuery"?: string;
+		"ipOrganization"?: string;
+		"geolocation"?: Models.JourneyGeolocation;
+		"mktCampaign"?: Models.JourneyCampaign;
+		"session": Models.WebEventResponseSession;
+		"referrer"?: Models.Referrer;
+		"attributes": { [key: string]: Models.CustomEventAttribute; };
+		"traits": { [key: string]: Models.CustomEventAttribute; };
+		"authenticated": boolean;
+		"createdDate": string;
+	}
+	
+	export interface WebEventResponseSession { 
+		"id"?: string;
+		"durationInSeconds": number;
+		"eventCount": number;
+		"pageviewCount": number;
+		"referrer"?: Models.Referrer;
+		"selfUri"?: string;
+		"createdDate": string;
+	}
+	
 	export interface WebMessagingAttachment { 
 		"id"?: string;
 		"mediaType"?: string;
@@ -43417,6 +44028,65 @@ declare namespace Models {
 		"status"?: string;
 	}
 	
+	export interface WfmActivityPlanJobCompleteTopicActivityPlanJobException { 
+		"exceptionType"?: string;
+		"occurrences"?: Array<Models.WfmActivityPlanJobCompleteTopicActivityPlanOccurrenceReference>;
+	}
+	
+	export interface WfmActivityPlanJobCompleteTopicActivityPlanOccurrenceDeletionJobCompleteNotification { 
+		"id"?: string;
+		"type"?: string;
+		"activityPlan"?: Models.WfmActivityPlanJobCompleteTopicActivityPlanReference;
+		"status"?: string;
+		"exceptions"?: Array<Models.WfmActivityPlanJobCompleteTopicActivityPlanJobException>;
+		"error"?: Models.WfmActivityPlanJobCompleteTopicErrorBody;
+		"occurrence"?: Models.WfmActivityPlanJobCompleteTopicActivityPlanOccurrenceReference;
+	}
+	
+	export interface WfmActivityPlanJobCompleteTopicActivityPlanOccurrenceReference { 
+		"id"?: string;
+	}
+	
+	export interface WfmActivityPlanJobCompleteTopicActivityPlanReference { 
+		"id"?: string;
+	}
+	
+	export interface WfmActivityPlanJobCompleteTopicErrorBody { 
+		"status"?: number;
+		"code"?: string;
+		"message"?: string;
+		"messageParams"?: { [key: string]: string; };
+	}
+	
+	export interface WfmActivityPlanRunJobCompleteTopicActivityPlanJobException { 
+		"exceptionType"?: string;
+		"occurrences"?: Array<Models.WfmActivityPlanRunJobCompleteTopicActivityPlanOccurrenceReference>;
+	}
+	
+	export interface WfmActivityPlanRunJobCompleteTopicActivityPlanOccurrenceReference { 
+		"id"?: string;
+	}
+	
+	export interface WfmActivityPlanRunJobCompleteTopicActivityPlanReference { 
+		"id"?: string;
+	}
+	
+	export interface WfmActivityPlanRunJobCompleteTopicActivityPlanRunJobCompleteNotification { 
+		"id"?: string;
+		"type"?: string;
+		"activityPlan"?: Models.WfmActivityPlanRunJobCompleteTopicActivityPlanReference;
+		"status"?: string;
+		"exceptions"?: Array<Models.WfmActivityPlanRunJobCompleteTopicActivityPlanJobException>;
+		"error"?: Models.WfmActivityPlanRunJobCompleteTopicErrorBody;
+	}
+	
+	export interface WfmActivityPlanRunJobCompleteTopicErrorBody { 
+		"status"?: number;
+		"code"?: string;
+		"message"?: string;
+		"messageParams"?: { [key: string]: string; };
+	}
+	
 	export interface WfmAdherenceExplanationJobCompleteTopicAdherenceExplanationChangedNotification { 
 		"id"?: string;
 		"agent"?: Models.WfmAdherenceExplanationJobCompleteTopicUserReference;