purecloud-platform-client-v2 172.0.0 → 173.1.0

package/index.d.ts

@@ -69,17 +69,30 @@ declare class Logger {
 }
 
 declare class AlertingApi {  
+  	deleteAlertingAlert(alertId: string): Promise<void>; 
   	deleteAlertingInteractionstatsAlert(alertId: string): Promise<void>; 
   	deleteAlertingInteractionstatsRule(ruleId: string): Promise<void>; 
+  	deleteAlertingRule(ruleId: string): Promise<void>; 
+  	getAlertingAlert(alertId: string): Promise<Models.CommonAlert>; 
   	getAlertingAlertsActive(): Promise<Models.ActiveAlertCount>; 
   	getAlertingInteractionstatsAlert(alertId: string, opts?: AlertingApi.getAlertingInteractionstatsAlertOptions): Promise<Models.InteractionStatsAlert>; 
   	getAlertingInteractionstatsAlerts(opts?: AlertingApi.getAlertingInteractionstatsAlertsOptions): Promise<Models.InteractionStatsAlertContainer>; 
   	getAlertingInteractionstatsAlertsUnread(): Promise<Models.UnreadMetric>; 
   	getAlertingInteractionstatsRule(ruleId: string, opts?: AlertingApi.getAlertingInteractionstatsRuleOptions): Promise<Models.InteractionStatsRule>; 
   	getAlertingInteractionstatsRules(opts?: AlertingApi.getAlertingInteractionstatsRulesOptions): Promise<Models.InteractionStatsRuleContainer>; 
+  	getAlertingRule(ruleId: string): Promise<Models.CommonRule>; 
+  	patchAlertingAlert(alertId: string, opts?: AlertingApi.patchAlertingAlertOptions): Promise<Models.CommonAlert>; 
+  	patchAlertingAlertsBulk(body: Models.CommonAlertBulkUpdateRequest): Promise<Models.BulkResponse>; 
+  	patchAlertingRulesBulk(body: Models.CommonRuleBulkUpdateNotificationsRequest): Promise<Models.BulkResponse>; 
+  	postAlertingAlertsQuery(opts?: AlertingApi.postAlertingAlertsQueryOptions): Promise<Models.AlertListing>; 
   	postAlertingInteractionstatsRules(body: Models.InteractionStatsRule, opts?: AlertingApi.postAlertingInteractionstatsRulesOptions): Promise<Models.InteractionStatsRule>; 
+  	postAlertingRules(body: Models.CommonRule): Promise<Models.CommonRule>; 
+  	postAlertingRulesBulkRemove(body: Models.CommonRuleBulkDeleteRequest): Promise<Models.BulkResponse>; 
+  	postAlertingRulesQuery(opts?: AlertingApi.postAlertingRulesQueryOptions): Promise<Models.CommonRuleContainer>; 
+  	putAlertingAlert(alertId: string, opts?: AlertingApi.putAlertingAlertOptions): Promise<Models.UnreadStatus>; 
   	putAlertingInteractionstatsAlert(alertId: string, body: Models.UnreadStatus, opts?: AlertingApi.putAlertingInteractionstatsAlertOptions): Promise<Models.UnreadStatus>; 
-  	putAlertingInteractionstatsRule(ruleId: string, body: Models.InteractionStatsRule, opts?: AlertingApi.putAlertingInteractionstatsRuleOptions): Promise<Models.InteractionStatsRule>;
+  	putAlertingInteractionstatsRule(ruleId: string, body: Models.InteractionStatsRule, opts?: AlertingApi.putAlertingInteractionstatsRuleOptions): Promise<Models.InteractionStatsRule>; 
+  	putAlertingRule(ruleId: string, body: Models.ModifiableRuleProperties): Promise<Models.CommonRule>;
 }
 
 declare namespace AlertingApi { 
@@ -95,9 +108,21 @@ declare namespace AlertingApi {
 	export interface getAlertingInteractionstatsRulesOptions { 
 		"expand"?: Array<string>;
 	}
+	export interface patchAlertingAlertOptions { 
+		"body"?: Models.AlertRequest;
+	}
+	export interface postAlertingAlertsQueryOptions { 
+		"body"?: Models.GetAlertQuery;
+	}
 	export interface postAlertingInteractionstatsRulesOptions { 
 		"expand"?: Array<string>;
 	}
+	export interface postAlertingRulesQueryOptions { 
+		"body"?: Models.GetRulesQuery;
+	}
+	export interface putAlertingAlertOptions { 
+		"body"?: Models.AlertingUnreadStatus;
+	}
 	export interface putAlertingInteractionstatsAlertOptions { 
 		"expand"?: Array<string>;
 	}
@@ -1136,6 +1161,8 @@ declare class ConversationsApi {
   	deleteConversationsMessagingIntegrationsOpenIntegrationId(integrationId: string): Promise<void>; 
   	deleteConversationsMessagingIntegrationsTwitterIntegrationId(integrationId: string): Promise<void>; 
   	deleteConversationsMessagingIntegrationsWhatsappIntegrationId(integrationId: string): Promise<Models.WhatsAppIntegration>; 
+  	deleteConversationsMessagingSetting(messageSettingId: string): Promise<void>; 
+  	deleteConversationsMessagingSettingsDefault(): Promise<void>; 
   	deleteConversationsMessagingSupportedcontentSupportedContentId(supportedContentId: string): Promise<void>; 
   	getAnalyticsConversationDetails(conversationId: string): Promise<Models.AnalyticsConversationWithoutAttributes>; 
   	getAnalyticsConversationsAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>; 
@@ -1208,6 +1235,9 @@ declare class ConversationsApi {
   	getConversationsMessagingIntegrationsTwitterIntegrationId(integrationId: string, opts?: ConversationsApi.getConversationsMessagingIntegrationsTwitterIntegrationIdOptions): Promise<Models.TwitterIntegration>; 
   	getConversationsMessagingIntegrationsWhatsapp(opts?: ConversationsApi.getConversationsMessagingIntegrationsWhatsappOptions): Promise<Models.WhatsAppIntegrationEntityListing>; 
   	getConversationsMessagingIntegrationsWhatsappIntegrationId(integrationId: string, opts?: ConversationsApi.getConversationsMessagingIntegrationsWhatsappIntegrationIdOptions): Promise<Models.WhatsAppIntegration>; 
+  	getConversationsMessagingSetting(messageSettingId: string): Promise<Models.MessagingSetting>; 
+  	getConversationsMessagingSettings(opts?: ConversationsApi.getConversationsMessagingSettingsOptions): Promise<Models.MessagingConfigListing>; 
+  	getConversationsMessagingSettingsDefault(): Promise<Models.MessagingSetting>; 
   	getConversationsMessagingSticker(messengerType: string, opts?: ConversationsApi.getConversationsMessagingStickerOptions): Promise<Models.MessagingStickerEntityListing>; 
   	getConversationsMessagingSupportedcontent(opts?: ConversationsApi.getConversationsMessagingSupportedcontentOptions): Promise<Models.SupportedContentListing>; 
   	getConversationsMessagingSupportedcontentDefault(): Promise<Models.SupportedContent>; 
@@ -1254,6 +1284,7 @@ declare class ConversationsApi {
   	patchConversationsMessagingIntegrationsOpenIntegrationId(integrationId: string, body: Models.OpenIntegrationUpdateRequest): Promise<Models.OpenIntegration>; 
   	patchConversationsMessagingIntegrationsTwitterIntegrationId(integrationId: string, body: Models.TwitterIntegrationRequest): Promise<Models.TwitterIntegration>; 
   	patchConversationsMessagingIntegrationsWhatsappIntegrationId(integrationId: string, body: Models.WhatsAppIntegrationUpdateRequest): Promise<Models.WhatsAppIntegration>; 
+  	patchConversationsMessagingSetting(messageSettingId: string, body: Models.MessagingSettingPatchRequest): Promise<Models.MessagingSetting>; 
   	patchConversationsMessagingSupportedcontentSupportedContentId(supportedContentId: string, body: Models.SupportedContent): Promise<Models.SupportedContent>; 
   	patchConversationsSettings(body: Models.Settings): Promise<void>; 
   	postAnalyticsConversationDetailsProperties(conversationId: string, body: Models.PropertyIndexRequest): Promise<Models.PropertyIndexRequest>; 
@@ -1263,6 +1294,7 @@ declare class ConversationsApi {
   	postAnalyticsConversationsDetailsJobs(body: Models.AsyncConversationQuery): Promise<Models.AsyncQueryResponse>; 
   	postAnalyticsConversationsDetailsQuery(body: Models.ConversationQuery): Promise<Models.AnalyticsConversationQueryResponse>; 
   	postConversationAssign(conversationId: string, body: Models.ConversationUser): Promise<string>; 
+  	postConversationBarge(conversationId: string): Promise<void>; 
   	postConversationCobrowse(conversationId: string): Promise<Models.CobrowseWebMessagingSession>; 
   	postConversationDisconnect(conversationId: string): Promise<string>; 
   	postConversationParticipantCallbacks(conversationId: string, participantId: string, opts?: ConversationsApi.postConversationParticipantCallbacksOptions): Promise<void>; 
@@ -1273,6 +1305,7 @@ declare class ConversationsApi {
   	postConversationParticipantReplaceQueue(conversationId: string, participantId: string, body: Models.TransferToQueueRequest): Promise<void>; 
   	postConversationParticipantSecureivrsessions(conversationId: string, participantId: string, opts?: ConversationsApi.postConversationParticipantSecureivrsessionsOptions): Promise<Models.SecureSession>; 
   	postConversationsCall(conversationId: string, body: Models.CallCommand): Promise<Models.Conversation>; 
+  	postConversationsCallParticipantBarge(conversationId: string, participantId: string): Promise<void>; 
   	postConversationsCallParticipantCoach(conversationId: string, participantId: string): Promise<void>; 
   	postConversationsCallParticipantCommunicationWrapup(conversationId: string, participantId: string, communicationId: string, opts?: ConversationsApi.postConversationsCallParticipantCommunicationWrapupOptions): Promise<void>; 
   	postConversationsCallParticipantConsult(conversationId: string, participantId: string, body: Models.ConsultTransfer): Promise<Models.ConsultTransferResponse>; 
@@ -1321,6 +1354,7 @@ declare class ConversationsApi {
   	postConversationsMessagingIntegrationsOpen(body: Models.OpenIntegrationRequest): Promise<Models.OpenIntegration>; 
   	postConversationsMessagingIntegrationsTwitter(body: Models.TwitterIntegrationRequest): Promise<Models.TwitterIntegration>; 
   	postConversationsMessagingIntegrationsWhatsapp(body: Models.WhatsAppIntegrationRequest): Promise<Models.WhatsAppIntegration>; 
+  	postConversationsMessagingSettings(body: Models.MessagingSettingRequest): Promise<Models.MessagingSetting>; 
   	postConversationsMessagingSupportedcontent(body: Models.SupportedContent): Promise<Models.SupportedContent>; 
   	postConversationsParticipantsAttributesSearch(body: Models.ConversationParticipantSearchRequest): Promise<Models.JsonCursorSearchResponse>; 
   	postConversationsScreenshareParticipantCommunicationWrapup(conversationId: string, participantId: string, communicationId: string, opts?: ConversationsApi.postConversationsScreenshareParticipantCommunicationWrapupOptions): Promise<void>; 
@@ -1339,6 +1373,7 @@ declare class ConversationsApi {
   	putConversationsKeyconfiguration(keyconfigurationsId: string, body: Models.ConversationEncryptionConfiguration): Promise<Models.ConversationEncryptionConfiguration>; 
   	putConversationsMessageRecordingstate(conversationId: string, body: Models.SetRecordingState): Promise<string>; 
   	putConversationsMessagingIntegrationsLineIntegrationId(integrationId: string, body: Models.LineIntegrationRequest): Promise<Models.LineIntegration>; 
+  	putConversationsMessagingSettingsDefault(body: Models.MessagingSettingDefaultRequest): Promise<Models.MessagingSetting>; 
   	putConversationsMessagingSupportedcontentDefault(body: Models.SupportedContentReference): Promise<Models.SupportedContent>; 
   	putConversationsMessagingThreadingtimeline(body: Models.ConversationThreadingWindow): Promise<Models.ConversationThreadingWindow>; 
   	putConversationsScreenshareRecordingstate(conversationId: string, body: Models.SetRecordingState): Promise<string>; 
@@ -1484,6 +1519,10 @@ declare namespace ConversationsApi {
 	export interface getConversationsMessagingIntegrationsWhatsappIntegrationIdOptions { 
 		"expand"?: string;
 	}
+	export interface getConversationsMessagingSettingsOptions { 
+		"pageSize"?: number;
+		"pageNumber"?: number;
+	}
 	export interface getConversationsMessagingStickerOptions { 
 		"pageSize"?: number;
 		"pageNumber"?: number;
@@ -1591,6 +1630,17 @@ declare namespace DownloadsApi {
 	}
 }
 
+declare class EmailsApi {  
+  	getEmailsSettings(): Promise<Models.EmailSettings>; 
+  	patchEmailsSettings(opts?: EmailsApi.patchEmailsSettingsOptions): Promise<Models.EmailSettings>;
+}
+
+declare namespace EmailsApi { 
+	export interface patchEmailsSettingsOptions { 
+		"body"?: Models.EmailSettings;
+	}
+}
+
 declare class EventsApi {  
   	postEventsConversations(body: Models.BatchConversationEventRequest): Promise<Models.BatchEventResponse>; 
   	postEventsUsersPresence(body: Models.BatchUserPresenceEventRequest): Promise<Models.BatchEventResponse>; 
@@ -2716,12 +2766,18 @@ declare namespace KnowledgeApi {
 	}
 	export interface getKnowledgeKnowledgebaseUnansweredGroupOptions { 
 		"app"?: string;
+		"dateStart"?: string;
+		"dateEnd"?: string;
 	}
 	export interface getKnowledgeKnowledgebaseUnansweredGroupPhrasegroupOptions { 
 		"app"?: string;
+		"dateStart"?: string;
+		"dateEnd"?: string;
 	}
 	export interface getKnowledgeKnowledgebaseUnansweredGroupsOptions { 
 		"app"?: string;
+		"dateStart"?: string;
+		"dateEnd"?: string;
 	}
 	export interface getKnowledgeKnowledgebasesOptions { 
 		"before"?: string;
@@ -3035,14 +3091,26 @@ declare namespace LocationsApi {
 }
 
 declare class MessagingApi {  
+  	deleteMessagingSetting(messageSettingId: string): Promise<void>; 
+  	deleteMessagingSettingsDefault(): Promise<void>; 
   	deleteMessagingSupportedcontentSupportedContentId(supportedContentId: string): Promise<void>; 
+  	getMessagingSetting(messageSettingId: string): Promise<Models.MessagingSetting>; 
+  	getMessagingSettings(opts?: MessagingApi.getMessagingSettingsOptions): Promise<Models.MessagingConfigListing>; 
+  	getMessagingSettingsDefault(): Promise<Models.MessagingSetting>; 
   	getMessagingSupportedcontent(opts?: MessagingApi.getMessagingSupportedcontentOptions): Promise<Models.SupportedContentListing>; 
   	getMessagingSupportedcontentSupportedContentId(supportedContentId: string): Promise<Models.SupportedContent>; 
+  	patchMessagingSetting(messageSettingId: string, body: Models.MessagingSettingRequest): Promise<Models.MessagingSetting>; 
   	patchMessagingSupportedcontentSupportedContentId(supportedContentId: string, body: Models.SupportedContent): Promise<Models.SupportedContent>; 
-  	postMessagingSupportedcontent(body: Models.SupportedContent): Promise<Models.SupportedContent>;
+  	postMessagingSettings(body: Models.MessagingSettingRequest): Promise<Models.MessagingSetting>; 
+  	postMessagingSupportedcontent(body: Models.SupportedContent): Promise<Models.SupportedContent>; 
+  	putMessagingSettingsDefault(body: Models.MessagingSettingDefaultRequest): Promise<Models.MessagingSetting>;
 }
 
 declare namespace MessagingApi { 
+	export interface getMessagingSettingsOptions { 
+		"pageSize"?: number;
+		"pageNumber"?: number;
+	}
 	export interface getMessagingSupportedcontentOptions { 
 		"pageSize"?: number;
 		"pageNumber"?: number;
@@ -4842,6 +4910,17 @@ declare namespace SearchApi {
 	}
 }
 
+declare class SettingsApi {  
+  	getEmailsSettings(): Promise<Models.EmailSettings>; 
+  	patchEmailsSettings(opts?: SettingsApi.patchEmailsSettingsOptions): Promise<Models.EmailSettings>;
+}
+
+declare namespace SettingsApi { 
+	export interface patchEmailsSettingsOptions { 
+		"body"?: Models.EmailSettings;
+	}
+}
+
 declare class SpeechTextAnalyticsApi {  
   	deleteSpeechandtextanalyticsProgram(programId: string, opts?: SpeechTextAnalyticsApi.deleteSpeechandtextanalyticsProgramOptions): Promise<void>; 
   	deleteSpeechandtextanalyticsSentimentfeedback(): Promise<void>; 
@@ -4849,6 +4928,7 @@ declare class SpeechTextAnalyticsApi {
   	deleteSpeechandtextanalyticsTopic(topicId: string): Promise<void>; 
   	getSpeechandtextanalyticsConversation(conversationId: string): Promise<Models.ConversationMetrics>; 
   	getSpeechandtextanalyticsConversationCommunicationTranscripturl(conversationId: string, communicationId: string): Promise<Models.TranscriptUrl>; 
+  	getSpeechandtextanalyticsConversationCommunicationTranscripturls(conversationId: string, communicationId: string): Promise<Models.TranscriptUrls>; 
   	getSpeechandtextanalyticsProgram(programId: string): Promise<Models.Program>; 
   	getSpeechandtextanalyticsProgramMappings(programId: string): Promise<Models.ProgramMappings>; 
   	getSpeechandtextanalyticsProgramTranscriptionengines(programId: string): Promise<Models.ProgramTranscriptionEngines>; 
@@ -6619,6 +6699,7 @@ declare namespace Models {
 		"triggerWithEventConditions"?: Array<Models.EventCondition>;
 		"triggerWithOutcomeProbabilityConditions"?: Array<Models.OutcomeProbabilityCondition>;
 		"triggerWithOutcomePercentileConditions"?: Array<Models.OutcomePercentileCondition>;
+		"triggerWithOutcomeQuantileConditions"?: Array<Models.OutcomeQuantileCondition>;
 		"pageUrlConditions": Array<Models.UrlCondition>;
 		"activation"?: Models.Activation;
 		"weight"?: number;
@@ -7246,6 +7327,43 @@ declare namespace Models {
 		"lt"?: number;
 	}
 	
+	export interface AlertListing { 
+		"entities"?: Array<Models.CommonAlert>;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"total"?: number;
+		"firstUri"?: string;
+		"nextUri"?: string;
+		"previousUri"?: string;
+		"lastUri"?: string;
+		"selfUri"?: string;
+		"pageCount"?: number;
+	}
+	
+	export interface AlertNotification { 
+		"recipient": string;
+		"notificationTypes": Array<string>;
+		"locale"?: string;
+	}
+	
+	export interface AlertRequest { 
+		"type": string;
+		"dateStart"?: string;
+		"dateEnd"?: string;
+		"unread"?: Models.UnreadFields;
+		"validRequest"?: boolean;
+	}
+	
+	export interface AlertRuleProperties { 
+		"id"?: string;
+		"name"?: string;
+		"type": string;
+	}
+	
+	export interface AlertingUnreadStatus { 
+		"unread": boolean;
+	}
+	
 	export interface AllTimePoints { 
 		"user"?: Models.UserReference;
 		"dateEndWorkday"?: string;
@@ -7354,6 +7472,7 @@ declare namespace Models {
 	
 	export interface AnalyticsEvaluation { 
 		"assigneeId"?: string;
+		"assigneeApplicable"?: boolean;
 		"calibrationId"?: string;
 		"contextId"?: string;
 		"deleted"?: boolean;
@@ -7538,6 +7657,8 @@ declare namespace Models {
 		"requestedRoutings"?: Array<string>;
 		"roomId"?: string;
 		"routingRing"?: number;
+		"routingRule"?: string;
+		"routingRuleType"?: string;
 		"screenShareAddressSelf"?: string;
 		"screenShareRoomId"?: string;
 		"scriptId"?: string;
@@ -7552,8 +7673,8 @@ declare namespace Models {
 		"videoAddressSelf"?: string;
 		"videoRoomId"?: string;
 		"waitingInteractionCounts"?: Array<number>;
-		"proposedAgents"?: Array<Models.AnalyticsProposedAgent>;
 		"agentGroups"?: Array<Models.AnalyticsAgentGroup>;
+		"proposedAgents"?: Array<Models.AnalyticsProposedAgent>;
 		"mediaEndpointStats"?: Array<Models.AnalyticsMediaEndpointStat>;
 		"flow"?: Models.AnalyticsFlow;
 		"metrics"?: Array<Models.AnalyticsSessionMetric>;
@@ -11069,6 +11190,34 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface CommonAlert { 
+		"id"?: string;
+		"name"?: string;
+		"user": Models.UserReference;
+		"rule": Models.AlertRuleProperties;
+		"notifications": Array<Models.AlertNotification>;
+		"dateStart": string;
+		"dateEnd"?: string;
+		"active": boolean;
+		"unread": boolean;
+		"waitBetweenNotificationMs": number;
+		"muted": boolean;
+		"snoozed": boolean;
+		"dateMutedUntil": string;
+		"dateSnoozedUntil": string;
+		"conditions": Models.CommonRuleConditions;
+		"conversationId"?: string;
+		"ruleUri"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface CommonAlertBulkUpdateRequest { 
+		"type": string;
+		"alertIds": Array<string>;
+		"muteSnooze"?: Models.MuteSnoozeFields;
+		"unread"?: Models.UnreadFields;
+	}
+	
 	export interface CommonCampaign { 
 		"id"?: string;
 		"name"?: string;
@@ -11111,6 +11260,72 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface CommonRule { 
+		"id"?: string;
+		"name": string;
+		"description"?: string;
+		"enabled"?: boolean;
+		"notifications"?: Array<Models.AlertNotification>;
+		"sendExitingAlarmNotifications"?: boolean;
+		"waitBetweenNotificationMs"?: number;
+		"conditions"?: Models.CommonRuleConditions;
+		"type": string;
+		"inAlarm"?: boolean;
+		"user"?: Models.UserReference;
+		"version"?: number;
+		"dateCreated"?: string;
+		"dateLastModified"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface CommonRuleBulkDeleteRequest { 
+		"ruleIds": Array<string>;
+	}
+	
+	export interface CommonRuleBulkUpdateNotificationsRequest { 
+		"ruleIds": Array<string>;
+		"properties": Models.ModifiableRuleProperties;
+	}
+	
+	export interface CommonRuleConditions { 
+		"clauses"?: Array<Models.CommonRuleConditions>;
+		"predicates": Array<Models.CommonRulePredicate>;
+		"type": string;
+		"id"?: string;
+	}
+	
+	export interface CommonRuleContainer { 
+		"entities"?: Array<Models.CommonRule>;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"total"?: number;
+		"firstUri"?: string;
+		"nextUri"?: string;
+		"previousUri"?: string;
+		"lastUri"?: string;
+		"selfUri"?: string;
+		"pageCount"?: number;
+	}
+	
+	export interface CommonRulePredicate { 
+		"metricType": string;
+		"metricValueType": string;
+		"comparisonOperator": string;
+		"value": number;
+		"status"?: string;
+		"entity": Models.CommonRulePredicateEntity;
+		"mediaType"?: string;
+		"metric": string;
+	}
+	
+	export interface CommonRulePredicateEntity { 
+		"entityType": string;
+		"user"?: Models.AddressableEntityRef;
+		"group"?: Models.AddressableEntityRef;
+		"queue"?: Models.AddressableEntityRef;
+		"team"?: Models.AddressableEntityRef;
+	}
+	
 	export interface CommunicationAnsweredEvent { 
 		"eventId": string;
 		"eventDateTime": string;
@@ -14496,6 +14711,7 @@ declare namespace Models {
 		"outboundMessagingAddresses"?: Models.QueueMessagingAddresses;
 		"outboundEmailAddress"?: Models.QueueEmailAddress;
 		"peerId"?: string;
+		"suppressInQueueCallRecording"?: boolean;
 		"sourceQueueId"?: string;
 		"selfUri"?: string;
 	}
@@ -16493,6 +16709,8 @@ declare namespace Models {
 		"fontSize"?: string;
 		"fontType"?: string;
 		"textColor"?: string;
+		"unorderedType"?: string;
+		"orderedType"?: string;
 	}
 	
 	export interface DocumentBodyParagraph { 
@@ -16520,10 +16738,11 @@ declare namespace Models {
 	
 	export interface DocumentBodyTableCaptionItem { 
 		"type": string;
-		"text": Models.DocumentText;
-		"image": Models.DocumentBodyImage;
-		"video": Models.DocumentBodyVideo;
-		"list": Models.DocumentBodyList;
+		"text"?: Models.DocumentText;
+		"paragraph"?: Models.DocumentBodyParagraph;
+		"image"?: Models.DocumentBodyImage;
+		"video"?: Models.DocumentBodyVideo;
+		"list"?: Models.DocumentBodyList;
 	}
 	
 	export interface DocumentBodyTableCellBlock { 
@@ -16590,8 +16809,9 @@ declare namespace Models {
 	
 	export interface DocumentContentBlock { 
 		"type": string;
-		"text": Models.DocumentText;
-		"image": Models.DocumentBodyImage;
+		"text"?: Models.DocumentText;
+		"image"?: Models.DocumentBodyImage;
+		"video"?: Models.DocumentBodyVideo;
 	}
 	
 	export interface DocumentEntityListing { 
@@ -16615,9 +16835,10 @@ declare namespace Models {
 	
 	export interface DocumentListContentBlock { 
 		"type": string;
-		"text": Models.DocumentText;
-		"image": Models.DocumentBodyImage;
-		"list": Models.DocumentBodyList;
+		"text"?: Models.DocumentText;
+		"image"?: Models.DocumentBodyImage;
+		"list"?: Models.DocumentBodyList;
+		"video"?: Models.DocumentBodyVideo;
 	}
 	
 	export interface DocumentListing { 
@@ -17852,6 +18073,10 @@ declare namespace Models {
 		"senderType"?: string;
 	}
 	
+	export interface EmailSettings { 
+		"multipleRouteDestinationsOnInboundEmailEnabled"?: boolean;
+	}
+	
 	export interface EmailSetup { 
 		"rootDomain"?: string;
 	}
@@ -18062,6 +18287,7 @@ declare namespace Models {
 		"answers"?: Models.EvaluationScoringSet;
 		"agentHasRead"?: boolean;
 		"assignee"?: Models.User;
+		"assigneeApplicable"?: boolean;
 		"releaseDate"?: string;
 		"assignedDate"?: string;
 		"changedDate"?: string;
@@ -18368,6 +18594,7 @@ declare namespace Models {
 		"answers"?: Models.EvaluationScoringSet;
 		"agentHasRead"?: boolean;
 		"assignee"?: Models.User;
+		"assigneeApplicable"?: boolean;
 		"releaseDate"?: string;
 		"assignedDate"?: string;
 		"changedDate"?: string;
@@ -18545,7 +18772,6 @@ declare namespace Models {
 		"description"?: string;
 		"allowAllDomains"?: boolean;
 		"allowedDomains"?: Array<string>;
-		"supportedContentProfile"?: Models.SupportedContentProfile;
 		"snippet"?: string;
 		"dateCreated"?: string;
 		"dateModified"?: string;
@@ -20283,6 +20509,17 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface GetAlertQuery { 
+		"ruleType": string;
+		"queryType": string;
+		"activeStatus"?: string;
+		"viewedStatus"?: string;
+		"pageNumber"?: number;
+		"pageSize"?: number;
+		"sortBy"?: string;
+		"sortOrder"?: string;
+	}
+	
 	export interface GetFlowExecutionDataJobResult { 
 		"id"?: string;
 		"name"?: string;
@@ -20315,6 +20552,18 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface GetRulesQuery { 
+		"ruleType": string;
+		"queryType": string;
+		"enabledType"?: string;
+		"pageNumber"?: number;
+		"pageSize"?: number;
+		"sortBy"?: string;
+		"sortOrder"?: string;
+		"ruleName"?: string;
+		"nameSearchType"?: string;
+	}
+	
 	export interface GetTemplatesResponse { 
 		"total"?: number;
 		"entities"?: Array<Models.ObjectiveTemplate>;
@@ -23022,6 +23271,7 @@ declare namespace Models {
 		"uploadKey": string;
 		"fileType": string;
 		"settings"?: Models.KnowledgeImportJobSettings;
+		"skipConfirmationStep"?: boolean;
 	}
 	
 	export interface KnowledgeImportJobResponse { 
@@ -23034,6 +23284,7 @@ declare namespace Models {
 		"knowledgeBase"?: Models.KnowledgeBase;
 		"dateCreated"?: string;
 		"dateModified"?: string;
+		"skipConfirmationStep"?: boolean;
 		"selfUri"?: string;
 	}
 	
@@ -23161,6 +23412,11 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface LabelUtilization { 
+		"maximumCapacity"?: number;
+		"interruptingLabels"?: Array<string>;
+	}
+	
 	export interface Language { 
 		"id"?: string;
 		"name": string;
@@ -23379,6 +23635,32 @@ declare namespace Models {
 		"name"?: string;
 	}
 	
+	export interface LearningAssignmentStep { 
+		"id"?: string;
+		"moduleStep"?: Models.LearningModuleInformStep;
+		"structure"?: Array<Models.LearningAssignmentStepScoStructure>;
+		"successStatus"?: string;
+		"completionStatus"?: string;
+		"completionPercentage"?: number;
+		"percentageScore"?: number;
+		"shareableContentObject"?: Models.LearningShareableContentObject;
+		"signedCookie"?: Models.LearningAssignmentStepSignedCookie;
+		"selfUri"?: string;
+	}
+	
+	export interface LearningAssignmentStepScoStructure { 
+		"id"?: string;
+		"name"?: string;
+		"successStatus"?: string;
+		"completionStatus"?: string;
+		"children"?: Array<Models.LearningAssignmentStepScoStructure>;
+	}
+	
+	export interface LearningAssignmentStepSignedCookie { 
+		"url"?: string;
+		"cookieValues"?: { [key: string]: string; };
+	}
+	
 	export interface LearningAssignmentTopicLearningAssignmentNotification { 
 		"id"?: string;
 		"user"?: Models.LearningAssignmentTopicUserReference;
@@ -23597,6 +23879,25 @@ declare namespace Models {
 		"wfmScheduleActivities"?: Array<Models.LearningSlotWfmScheduleActivity>;
 	}
 	
+	export interface LearningShareableContentObject { 
+		"id": string;
+		"lessonStatus"?: string;
+		"exit"?: string;
+		"location"?: string;
+		"scoreRaw"?: number;
+		"scoreMax"?: number;
+		"scoreMin"?: number;
+		"suspendData"?: string;
+		"credit"?: string;
+		"entry"?: string;
+		"mode"?: string;
+		"totalTime"?: string;
+		"sessionTime"?: string;
+		"href"?: string;
+		"parameters"?: string;
+		"launchData"?: string;
+	}
+	
 	export interface LearningSlot { 
 		"dateStart"?: string;
 		"lengthInMinutes"?: number;
@@ -24489,7 +24790,7 @@ declare namespace Models {
 	}
 	
 	export interface MessageConversationEntityListing { 
-		"entities"?: Array<Models.EmailConversation>;
+		"entities"?: Array<Models.MessageConversation>;
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
@@ -24735,6 +25036,19 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface MessagingConfigListing { 
+		"entities"?: Array<Models.MessagingSetting>;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"total"?: number;
+		"firstUri"?: string;
+		"nextUri"?: string;
+		"previousUri"?: string;
+		"lastUri"?: string;
+		"selfUri"?: string;
+		"pageCount"?: number;
+	}
+	
 	export interface MessagingIntegration { 
 		"id": string;
 		"name": string;
@@ -24775,6 +25089,31 @@ declare namespace Models {
 		"additionalIds"?: Array<Models.RecipientAdditionalIdentifier>;
 	}
 	
+	export interface MessagingSetting { 
+		"id": string;
+		"name"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"version"?: string;
+		"createdBy"?: Models.DomainEntityRef;
+		"updatedBy"?: Models.DomainEntityRef;
+		"content"?: Models.ContentSetting;
+		"event"?: Models.EventSetting;
+		"selfUri"?: string;
+	}
+	
+	export interface MessagingSettingDefaultRequest { 
+		"settingId": string;
+	}
+	
+	export interface MessagingSettingPatchRequest { 
+		"id"?: string;
+		"name"?: string;
+		"content"?: Models.ContentSetting;
+		"event"?: Models.EventSetting;
+		"selfUri"?: string;
+	}
+	
 	export interface MessagingSettingReference { 
 		"id": string;
 		"name"?: string;
@@ -24788,6 +25127,14 @@ declare namespace Models {
 		"event"?: Models.EventSetting;
 	}
 	
+	export interface MessagingSettingRequest { 
+		"id"?: string;
+		"name": string;
+		"content"?: Models.ContentSetting;
+		"event"?: Models.EventSetting;
+		"selfUri"?: string;
+	}
+	
 	export interface MessagingSettingRequestReference { 
 		"id": string;
 	}
@@ -25094,6 +25441,18 @@ declare namespace Models {
 		"modelingResultUri"?: string;
 	}
 	
+	export interface ModifiableRuleProperties { 
+		"id"?: string;
+		"name": string;
+		"description"?: string;
+		"enabled"?: boolean;
+		"notifications"?: Array<Models.AlertNotification>;
+		"sendExitingAlarmNotifications"?: boolean;
+		"waitBetweenNotificationMs"?: number;
+		"conditions"?: Models.CommonRuleConditions;
+		"selfUri"?: string;
+	}
+	
 	export interface MoveManagementUnitRequest { 
 		"businessUnitId": string;
 	}
@@ -25107,6 +25466,11 @@ declare namespace Models {
 		"agentSchedules"?: Array<Models.BuAgentScheduleRescheduleResponse>;
 	}
 	
+	export interface MuteSnoozeFields { 
+		"dateStart": string;
+		"dateEnd": string;
+	}
+	
 	export interface NTPSettings { 
 		"servers"?: Array<string>;
 	}
@@ -26385,6 +26749,8 @@ declare namespace Models {
 		"probability"?: number;
 		"percentile"?: number;
 		"sessionMaxPercentile"?: number;
+		"quantile"?: number;
+		"sessionMaxQuantile"?: number;
 	}
 	
 	export interface OutcomeListing { 
@@ -26426,6 +26792,12 @@ declare namespace Models {
 		"probability"?: number;
 	}
 	
+	export interface OutcomeQuantileCondition { 
+		"outcomeId": string;
+		"maxQuantileThreshold": number;
+		"fallbackQuantileThreshold"?: number;
+	}
+	
 	export interface OutcomeRef { 
 		"id"?: string;
 		"selfUri"?: string;
@@ -26647,6 +27019,7 @@ declare namespace Models {
 		"triggerWithEventConditions"?: Array<Models.EventCondition>;
 		"triggerWithOutcomeProbabilityConditions"?: Array<Models.OutcomeProbabilityCondition>;
 		"triggerWithOutcomePercentileConditions"?: Array<Models.OutcomePercentileCondition>;
+		"triggerWithOutcomeQuantileConditions"?: Array<Models.OutcomeQuantileCondition>;
 		"pageUrlConditions": Array<Models.UrlCondition>;
 		"activation"?: Models.Activation;
 		"weight"?: number;
@@ -27889,6 +28262,7 @@ declare namespace Models {
 		"outboundMessagingAddresses"?: Models.QueueMessagingAddresses;
 		"outboundEmailAddress"?: Models.QueueEmailAddress;
 		"peerId"?: string;
+		"suppressInQueueCallRecording"?: boolean;
 		"selfUri"?: string;
 	}
 	
@@ -30384,6 +30758,7 @@ declare namespace Models {
 		"outboundMessagingAddresses"?: Models.QueueMessagingAddresses;
 		"outboundEmailAddress"?: Models.QueueEmailAddress;
 		"peerId"?: string;
+		"suppressInQueueCallRecording"?: boolean;
 		"selfUri"?: string;
 	}
 	
@@ -30662,6 +31037,8 @@ declare namespace Models {
 		"quickReplies"?: Array<Models.QuickReply>;
 		"buttonResponse"?: Models.ButtonResponse;
 		"story"?: Models.RecordingContentStory;
+		"cards"?: Array<Models.Card>;
+		"contentType"?: string;
 	}
 	
 	export interface RecordingMetadata { 
@@ -32435,6 +32812,11 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface SegmentUrl { 
+		"recording"?: Models.AddressableEntityRef;
+		"url"?: string;
+	}
+	
 	export interface SelectedAnswer { 
 		"document": Models.AddressableEntityRef;
 	}
@@ -33202,11 +33584,13 @@ declare namespace Models {
 	export interface SpeechTextAnalyticsSettingsRequest { 
 		"defaultProgramId"?: string;
 		"expectedDialects"?: Array<string>;
+		"textAnalyticsEnabled"?: boolean;
 	}
 	
 	export interface SpeechTextAnalyticsSettingsResponse { 
 		"defaultProgram"?: Models.AddressableEntityRef;
 		"expectedDialects"?: Array<string>;
+		"textAnalyticsEnabled"?: boolean;
 	}
 	
 	export interface StarrableDivision { 
@@ -33469,11 +33853,24 @@ declare namespace Models {
 		"image"?: Models.SupportCenterImage;
 	}
 	
+	export interface SupportCenterCompactCategoryModuleTemplate { 
+		"active"?: boolean;
+	}
+	
 	export interface SupportCenterCustomMessage { 
 		"defaultValue"?: string;
 		"type"?: string;
 	}
 	
+	export interface SupportCenterDetailedCategoryModuleSidebar { 
+		"enabled"?: boolean;
+	}
+	
+	export interface SupportCenterDetailedCategoryModuleTemplate { 
+		"active"?: boolean;
+		"sidebar"?: Models.SupportCenterDetailedCategoryModuleSidebar;
+	}
+	
 	export interface SupportCenterFeedbackSettings { 
 		"enabled"?: boolean;
 	}
@@ -33504,6 +33901,8 @@ declare namespace Models {
 	export interface SupportCenterModuleSetting { 
 		"type"?: string;
 		"enabled"?: boolean;
+		"compactCategoryModuleTemplate"?: Models.SupportCenterCompactCategoryModuleTemplate;
+		"detailedCategoryModuleTemplate"?: Models.SupportCenterDetailedCategoryModuleTemplate;
 	}
 	
 	export interface SupportCenterScreen { 
@@ -33552,10 +33951,6 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
-	export interface SupportedContentProfile { 
-		"id"?: string;
-	}
-	
 	export interface SupportedContentReference { 
 		"id": string;
 		"name"?: string;
@@ -34748,6 +35143,12 @@ declare namespace Models {
 		"url"?: string;
 	}
 	
+	export interface TranscriptUrls { 
+		"conversation"?: Models.AddressableEntityRef;
+		"communicationId"?: string;
+		"urls"?: Array<Models.SegmentUrl>;
+	}
+	
 	export interface TranscriptionEngines { 
 		"engine"?: string;
 		"dialects"?: Array<string>;
@@ -35534,6 +35935,8 @@ declare namespace Models {
 	
 	export interface UnansweredPhraseGroupPatchRequestBody { 
 		"phraseAssociations": Array<Models.PhraseAssociations>;
+		"dateStart"?: string;
+		"dateEnd"?: string;
 	}
 	
 	export interface UnansweredPhraseGroupUpdateResponse { 
@@ -35558,6 +35961,10 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface UnreadFields { 
+		"state": boolean;
+	}
+	
 	export interface UnreadMetric { 
 		"count"?: number;
 	}
@@ -36432,6 +36839,7 @@ declare namespace Models {
 		"outboundMessagingAddresses"?: Models.QueueMessagingAddresses;
 		"outboundEmailAddress"?: Models.QueueEmailAddress;
 		"peerId"?: string;
+		"suppressInQueueCallRecording"?: boolean;
 		"joined"?: boolean;
 		"selfUri"?: string;
 	}
@@ -37526,6 +37934,8 @@ declare namespace Models {
 		"workitemStatuses"?: Array<string>;
 		"isAnalyzedForSensitiveData"?: boolean;
 		"hasSensitiveData"?: boolean;
+		"hasPciData"?: boolean;
+		"hasPiiData"?: boolean;
 		"subPath"?: string;
 		"userState"?: string;
 		"isClearedByCustomer"?: boolean;
@@ -37533,6 +37943,7 @@ declare namespace Models {
 		"evaluationAssigned"?: boolean;
 		"assistantIds"?: Array<string>;
 		"knowledgeBaseIds"?: Array<string>;
+		"isParked"?: boolean;
 	}
 	
 	export interface VisibilityCondition { 
@@ -37899,7 +38310,6 @@ declare namespace Models {
 		"description"?: string;
 		"allowAllDomains"?: boolean;
 		"allowedDomains"?: Array<string>;
-		"supportedContentProfile"?: Models.SupportedContentProfile;
 		"snippet"?: string;
 		"dateCreated"?: string;
 		"dateModified"?: string;
@@ -38006,6 +38416,7 @@ declare namespace Models {
 	}
 	
 	export interface WebDeploymentsJourneyContext { 
+		"journeyAction"?: Models.JourneyAction;
 		"customer"?: Models.JourneyCustomer;
 		"customerSession"?: Models.JourneyCustomerSession;
 	}