purecloud-platform-client-v2 169.0.0 → 169.1.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +2 -2
- package/dist/node/purecloud-platform-client-v2.js +24865 -20195
- package/dist/web-amd/purecloud-platform-client-v2.js +24865 -20195
- package/dist/web-amd/purecloud-platform-client-v2.min.js +1 -1
- package/dist/web-cjs/bundle.js +24865 -20195
- package/dist/web-cjs/purecloud-platform-client-v2.js +24865 -20195
- package/dist/web-cjs/purecloud-platform-client-v2.min.js +1 -1
- package/index.d.ts +2314 -2
- package/package.json +1 -1
- package/src/purecloud-platform-client-v2/ApiClient.js +1 -1
- package/src/purecloud-platform-client-v2/api/AlertingApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/AnalyticsApi.js +1418 -227
- package/src/purecloud-platform-client-v2/api/ArchitectApi.js +142 -1
- package/src/purecloud-platform-client-v2/api/AuditApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/AuthorizationApi.js +3 -3
- package/src/purecloud-platform-client-v2/api/BillingApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/CarrierServicesApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/ChatApi.js +4 -4
- package/src/purecloud-platform-client-v2/api/CoachingApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/ContentManagementApi.js +2 -2
- package/src/purecloud-platform-client-v2/api/ConversationsApi.js +171 -1
- package/src/purecloud-platform-client-v2/api/DataExtensionsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/DownloadsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/EventsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/ExternalContactsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/FaxApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/FlowsApi.js +114 -1
- package/src/purecloud-platform-client-v2/api/GamificationApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/GeolocationApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/GreetingsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/GroupsApi.js +114 -4
- package/src/purecloud-platform-client-v2/api/IdentityProviderApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/InfrastructureAsCodeApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/IntegrationsApi.js +333 -1
- package/src/purecloud-platform-client-v2/api/JourneyApi.js +260 -1
- package/src/purecloud-platform-client-v2/api/KnowledgeApi.js +198 -21
- package/src/purecloud-platform-client-v2/api/LanguageUnderstandingApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/LanguagesApi.js +5 -5
- package/src/purecloud-platform-client-v2/api/LearningApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/LicenseApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/LocationsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/MessagingApi.js +6 -6
- package/src/purecloud-platform-client-v2/api/MobileDevicesApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/NotificationsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/OAuthApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/ObjectsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/OrganizationApi.js +8 -8
- package/src/purecloud-platform-client-v2/api/OrganizationAuthorizationApi.js +53 -1
- package/src/purecloud-platform-client-v2/api/OutboundApi.js +2 -2
- package/src/purecloud-platform-client-v2/api/PresenceApi.js +136 -1
- package/src/purecloud-platform-client-v2/api/ProcessAutomationApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/QualityApi.js +174 -10
- package/src/purecloud-platform-client-v2/api/RecordingApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/ResponseManagementApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/RoutingApi.js +199 -6
- package/src/purecloud-platform-client-v2/api/SCIMApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/ScriptsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/SearchApi.js +80 -2
- package/src/purecloud-platform-client-v2/api/SpeechTextAnalyticsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/StationsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/SuggestApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/TaskManagementApi.js +1282 -0
- package/src/purecloud-platform-client-v2/api/TeamsApi.js +32 -1
- package/src/purecloud-platform-client-v2/api/TelephonyApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi.js +33 -2
- package/src/purecloud-platform-client-v2/api/TextbotsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/TokensApi.js +47 -1
- package/src/purecloud-platform-client-v2/api/UploadsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/UsageApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/UserRecordingsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/UsersApi.js +172 -7
- package/src/purecloud-platform-client-v2/api/UtilitiesApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/VoicemailApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/WebChatApi.js +6 -6
- package/src/purecloud-platform-client-v2/api/WebDeploymentsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/WebMessagingApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/WidgetsApi.js +1 -1
- package/src/purecloud-platform-client-v2/api/WorkforceManagementApi.js +6 -6
- package/src/purecloud-platform-client-v2/index.js +7 -1
package/index.d.ts
CHANGED
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@@ -110,13 +110,27 @@ declare class AnalyticsApi {
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deleteAnalyticsConversationsDetailsJob(jobId: string): Promise<void>;
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deleteAnalyticsReportingSchedule(scheduleId: string): Promise<void>;
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deleteAnalyticsUsersDetailsJob(jobId: string): Promise<void>;
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getAnalyticsActionsAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
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getAnalyticsActionsAggregatesJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsActionsAggregatesJobResultsOptions): Promise<Models.ActionAsyncAggregateQueryResponse>;
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getAnalyticsBotflowReportingturns(botFlowId: string, opts?: AnalyticsApi.getAnalyticsBotflowReportingturnsOptions): Promise<Models.ReportingTurnsResponse>;
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getAnalyticsBotsAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
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getAnalyticsBotsAggregatesJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsBotsAggregatesJobResultsOptions): Promise<Models.BotAsyncAggregateQueryResponse>;
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getAnalyticsConversationDetails(conversationId: string): Promise<Models.AnalyticsConversationWithoutAttributes>;
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getAnalyticsConversationsAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
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getAnalyticsConversationsAggregatesJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsConversationsAggregatesJobResultsOptions): Promise<Models.ConversationAsyncAggregateQueryResponse>;
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getAnalyticsConversationsDetails(opts?: AnalyticsApi.getAnalyticsConversationsDetailsOptions): Promise<Models.AnalyticsConversationWithoutAttributesMultiGetResponse>;
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getAnalyticsConversationsDetailsJob(jobId: string): Promise<Models.AsyncQueryStatus>;
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getAnalyticsConversationsDetailsJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsConversationsDetailsJobResultsOptions): Promise<Models.AnalyticsConversationAsyncQueryResponse>;
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getAnalyticsConversationsDetailsJobsAvailability(): Promise<Models.DataAvailabilityResponse>;
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getAnalyticsDataretentionSettings(): Promise<Models.AnalyticsDataRetentionResponse>;
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getAnalyticsEvaluationsAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
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getAnalyticsEvaluationsAggregatesJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsEvaluationsAggregatesJobResultsOptions): Promise<Models.EvaluationAsyncAggregateQueryResponse>;
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getAnalyticsFlowsAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
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getAnalyticsFlowsAggregatesJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsFlowsAggregatesJobResultsOptions): Promise<Models.FlowAsyncAggregateQueryResponse>;
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getAnalyticsJourneysAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
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getAnalyticsJourneysAggregatesJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsJourneysAggregatesJobResultsOptions): Promise<Models.JourneyAsyncAggregateQueryResponse>;
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getAnalyticsKnowledgeAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
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getAnalyticsKnowledgeAggregatesJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsKnowledgeAggregatesJobResultsOptions): Promise<Models.KnowledgeAsyncAggregateQueryResponse>;
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getAnalyticsReportingExports(opts?: AnalyticsApi.getAnalyticsReportingExportsOptions): Promise<Models.ReportingExportJobListing>;
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getAnalyticsReportingExportsMetadata(): Promise<Models.ReportingExportMetadataJobListing>;
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getAnalyticsReportingMetadata(opts?: AnalyticsApi.getAnalyticsReportingMetadataOptions): Promise<Models.ReportMetaDataEntityListing>;
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@@ -129,27 +143,56 @@ declare class AnalyticsApi {
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getAnalyticsReportingSchedules(opts?: AnalyticsApi.getAnalyticsReportingSchedulesOptions): Promise<Models.ReportScheduleEntityListing>;
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getAnalyticsReportingSettings(): Promise<Models.AnalyticsReportingSettings>;
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getAnalyticsReportingTimeperiods(): Promise<Array<string>>;
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getAnalyticsResolutionsAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
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getAnalyticsResolutionsAggregatesJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsResolutionsAggregatesJobResultsOptions): Promise<Models.ResolutionAsyncAggregateQueryResponse>;
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getAnalyticsSurveysAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
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getAnalyticsSurveysAggregatesJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsSurveysAggregatesJobResultsOptions): Promise<Models.SurveyAsyncAggregateQueryResponse>;
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getAnalyticsTaskmanagementAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
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getAnalyticsTaskmanagementAggregatesJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsTaskmanagementAggregatesJobResultsOptions): Promise<Models.TaskManagementAsyncAggregateQueryResponse>;
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getAnalyticsTranscriptsAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
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getAnalyticsTranscriptsAggregatesJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsTranscriptsAggregatesJobResultsOptions): Promise<Models.TranscriptAsyncAggregateQueryResponse>;
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getAnalyticsUsersAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
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getAnalyticsUsersAggregatesJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsUsersAggregatesJobResultsOptions): Promise<Models.UserAsyncAggregateQueryResponse>;
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getAnalyticsUsersDetailsJob(jobId: string): Promise<Models.AsyncQueryStatus>;
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getAnalyticsUsersDetailsJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsUsersDetailsJobResultsOptions): Promise<Models.AnalyticsUserDetailsAsyncQueryResponse>;
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getAnalyticsUsersDetailsJobsAvailability(): Promise<Models.DataAvailabilityResponse>;
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patchAnalyticsReportingSettings(body: Models.AnalyticsReportingSettings): Promise<Models.AnalyticsReportingSettings>;
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postAnalyticsActionsAggregatesJobs(body: Models.ActionAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
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postAnalyticsActionsAggregatesQuery(body: Models.ActionAggregationQuery): Promise<Models.ActionAggregateQueryResponse>;
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postAnalyticsBotsAggregatesJobs(body: Models.BotAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
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postAnalyticsBotsAggregatesQuery(body: Models.BotAggregationQuery): Promise<Models.BotAggregateQueryResponse>;
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postAnalyticsConversationDetailsProperties(conversationId: string, body: Models.PropertyIndexRequest): Promise<Models.PropertyIndexRequest>;
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postAnalyticsConversationsActivityQuery(body: Models.ConversationActivityQuery, opts?: AnalyticsApi.postAnalyticsConversationsActivityQueryOptions): Promise<Models.ConversationActivityResponse>;
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postAnalyticsConversationsAggregatesJobs(body: Models.ConversationAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
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postAnalyticsConversationsAggregatesQuery(body: Models.ConversationAggregationQuery): Promise<Models.ConversationAggregateQueryResponse>;
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postAnalyticsConversationsDetailsJobs(body: Models.AsyncConversationQuery): Promise<Models.AsyncQueryResponse>;
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postAnalyticsConversationsDetailsQuery(body: Models.ConversationQuery): Promise<Models.AnalyticsConversationQueryResponse>;
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postAnalyticsConversationsTranscriptsQuery(body: Models.TranscriptConversationDetailSearchRequest): Promise<Models.AnalyticsConversationWithoutAttributesMultiGetResponse>;
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postAnalyticsEvaluationsAggregatesJobs(body: Models.EvaluationAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
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postAnalyticsEvaluationsAggregatesQuery(body: Models.EvaluationAggregationQuery): Promise<Models.EvaluationAggregateQueryResponse>;
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postAnalyticsFlowsActivityQuery(body: Models.FlowActivityQuery, opts?: AnalyticsApi.postAnalyticsFlowsActivityQueryOptions): Promise<Models.FlowActivityResponse>;
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postAnalyticsFlowsAggregatesJobs(body: Models.FlowAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
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postAnalyticsFlowsAggregatesQuery(body: Models.FlowAggregationQuery): Promise<Models.FlowAggregateQueryResponse>;
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postAnalyticsFlowsObservationsQuery(body: Models.FlowObservationQuery): Promise<Models.FlowObservationQueryResponse>;
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postAnalyticsJourneysAggregatesJobs(body: Models.JourneyAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
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postAnalyticsJourneysAggregatesQuery(body: Models.JourneyAggregationQuery): Promise<Models.JourneyAggregateQueryResponse>;
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postAnalyticsKnowledgeAggregatesJobs(body: Models.KnowledgeAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
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postAnalyticsKnowledgeAggregatesQuery(body: Models.KnowledgeAggregationQuery): Promise<Models.KnowledgeAggregateQueryResponse>;
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postAnalyticsQueuesObservationsQuery(body: Models.QueueObservationQuery): Promise<Models.QueueObservationQueryResponse>;
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postAnalyticsReportingExports(body: Models.ReportingExportJobRequest): Promise<Models.ReportingExportJobResponse>;
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postAnalyticsReportingScheduleRunreport(scheduleId: string): Promise<Models.RunNowResponse>;
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postAnalyticsReportingSchedules(body: Models.ReportSchedule): Promise<Models.ReportSchedule>;
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postAnalyticsResolutionsAggregatesJobs(body: Models.ResolutionAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
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postAnalyticsRoutingActivityQuery(body: Models.RoutingActivityQuery, opts?: AnalyticsApi.postAnalyticsRoutingActivityQueryOptions): Promise<Models.RoutingActivityResponse>;
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postAnalyticsSurveysAggregatesJobs(body: Models.SurveyAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
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postAnalyticsSurveysAggregatesQuery(body: Models.SurveyAggregationQuery): Promise<Models.SurveyAggregateQueryResponse>;
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postAnalyticsTaskmanagementAggregatesJobs(body: Models.TaskManagementAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
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postAnalyticsTaskmanagementAggregatesQuery(body: Models.TaskManagementAggregationQuery): Promise<Models.TaskManagementAggregateQueryResponse>;
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postAnalyticsTeamsActivityQuery(body: Models.TeamActivityQuery, opts?: AnalyticsApi.postAnalyticsTeamsActivityQueryOptions): Promise<Models.TeamActivityResponse>;
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postAnalyticsTranscriptsAggregatesJobs(body: Models.TranscriptAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
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postAnalyticsTranscriptsAggregatesQuery(body: Models.TranscriptAggregationQuery): Promise<Models.TranscriptAggregateQueryResponse>;
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postAnalyticsUsersActivityQuery(body: Models.UserActivityQuery, opts?: AnalyticsApi.postAnalyticsUsersActivityQueryOptions): Promise<Models.UserActivityResponse>;
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postAnalyticsUsersAggregatesJobs(body: Models.UserAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
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postAnalyticsUsersAggregatesQuery(body: Models.UserAggregationQuery): Promise<Models.UserAggregateQueryResponse>;
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postAnalyticsUsersDetailsJobs(body: Models.AsyncUserDetailsQuery): Promise<Models.AsyncQueryResponse>;
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postAnalyticsUsersDetailsQuery(body: Models.UserDetailsQuery): Promise<Models.AnalyticsUserDetailsQueryResponse>;
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@@ -159,6 +202,9 @@ declare class AnalyticsApi {
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}
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declare namespace AnalyticsApi {
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export interface getAnalyticsActionsAggregatesJobResultsOptions {
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"cursor"?: string;
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}
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export interface getAnalyticsBotflowReportingturnsOptions {
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"after"?: string;
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"pageSize"?: string;
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@@ -167,6 +213,12 @@ declare namespace AnalyticsApi {
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"language"?: string;
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"askActionResults"?: string;
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}
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export interface getAnalyticsBotsAggregatesJobResultsOptions {
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"cursor"?: string;
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}
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export interface getAnalyticsConversationsAggregatesJobResultsOptions {
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"cursor"?: string;
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}
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export interface getAnalyticsConversationsDetailsOptions {
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"id"?: Array<string>;
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}
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@@ -174,6 +226,18 @@ declare namespace AnalyticsApi {
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"cursor"?: string;
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"pageSize"?: number;
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}
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export interface getAnalyticsEvaluationsAggregatesJobResultsOptions {
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"cursor"?: string;
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}
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export interface getAnalyticsFlowsAggregatesJobResultsOptions {
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"cursor"?: string;
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}
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export interface getAnalyticsJourneysAggregatesJobResultsOptions {
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"cursor"?: string;
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}
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export interface getAnalyticsKnowledgeAggregatesJobResultsOptions {
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"cursor"?: string;
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}
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export interface getAnalyticsReportingExportsOptions {
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"pageNumber"?: number;
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"pageSize"?: number;
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@@ -194,10 +258,45 @@ declare namespace AnalyticsApi {
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"pageNumber"?: number;
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"pageSize"?: number;
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}
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export interface getAnalyticsResolutionsAggregatesJobResultsOptions {
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"cursor"?: string;
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}
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export interface getAnalyticsSurveysAggregatesJobResultsOptions {
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"cursor"?: string;
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}
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export interface getAnalyticsTaskmanagementAggregatesJobResultsOptions {
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"cursor"?: string;
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}
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export interface getAnalyticsTranscriptsAggregatesJobResultsOptions {
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"cursor"?: string;
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}
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export interface getAnalyticsUsersAggregatesJobResultsOptions {
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"cursor"?: string;
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}
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export interface getAnalyticsUsersDetailsJobResultsOptions {
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"cursor"?: string;
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"pageSize"?: number;
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}
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export interface postAnalyticsConversationsActivityQueryOptions {
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"pageSize"?: number;
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"pageNumber"?: number;
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}
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export interface postAnalyticsFlowsActivityQueryOptions {
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"pageSize"?: number;
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"pageNumber"?: number;
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}
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export interface postAnalyticsRoutingActivityQueryOptions {
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"pageSize"?: number;
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"pageNumber"?: number;
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}
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export interface postAnalyticsTeamsActivityQueryOptions {
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"pageSize"?: number;
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"pageNumber"?: number;
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}
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export interface postAnalyticsUsersActivityQueryOptions {
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"pageNumber"?: number;
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}
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}
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declare class ArchitectApi {
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@@ -260,6 +359,9 @@ declare class ArchitectApi {
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getFlowsDatatablesDivisionviews(opts?: ArchitectApi.getFlowsDatatablesDivisionviewsOptions): Promise<Models.DataTablesDomainEntityListing>;
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getFlowsDivisionviews(opts?: ArchitectApi.getFlowsDivisionviewsOptions): Promise<Models.FlowDivisionViewEntityListing>;
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getFlowsExecution(flowExecutionId: string): Promise<Models.FlowRuntimeExecution>;
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362
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+
getFlowsInstance(instanceId: string, opts?: ArchitectApi.getFlowsInstanceOptions): Promise<Models.GetFlowExecutionDataJobResult>;
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363
|
+
getFlowsInstancesJob(jobId: string): Promise<Models.GetFlowExecutionDataJobResult>;
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364
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+
getFlowsInstancesQuerycapabilities(opts?: ArchitectApi.getFlowsInstancesQuerycapabilitiesOptions): Promise<Models.FlowsQueryCriteriaResponse>;
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|
getFlowsJob(jobId: string, opts?: ArchitectApi.getFlowsJobOptions): Promise<Models.ArchitectJobStateResponse>;
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getFlowsMilestone(milestoneId: string): Promise<Models.FlowMilestone>;
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getFlowsMilestones(opts?: ArchitectApi.getFlowsMilestonesOptions): Promise<Models.FlowMilestoneListing>;
|
|
@@ -291,6 +393,8 @@ declare class ArchitectApi {
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postFlowsDatatableRows(datatableId: string, dataTableRow: object): Promise<{ [key: string]: object; }>;
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postFlowsDatatables(body: Models.DataTable): Promise<Models.DataTable>;
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postFlowsExecutions(flowLaunchRequest: Models.FlowExecutionLaunchRequest): Promise<Models.FlowExecutionLaunchResponse>;
|
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|
+
postFlowsInstancesJobs(body: Models.ExecutionDataRequest, opts?: ArchitectApi.postFlowsInstancesJobsOptions): Promise<Models.GetFlowExecutionDataJobResult>;
|
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397
|
+
postFlowsInstancesQuery(body: Models.CriteriaQuery, opts?: ArchitectApi.postFlowsInstancesQueryOptions): Promise<Models.FlowResultEntityListing>;
|
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postFlowsJobs(): Promise<Models.RegisterArchitectJobResponse>;
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|
postFlowsMilestones(opts?: ArchitectApi.postFlowsMilestonesOptions): Promise<Models.FlowMilestone>;
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|
postFlowsOutcomes(opts?: ArchitectApi.postFlowsOutcomesOptions): Promise<Models.FlowOutcome>;
|
|
@@ -537,6 +641,12 @@ declare namespace ArchitectApi {
|
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537
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|
"divisionId"?: Array<string>;
|
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538
642
|
"includeSchemas"?: boolean;
|
|
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|
}
|
|
644
|
+
export interface getFlowsInstanceOptions {
|
|
645
|
+
"expand"?: string;
|
|
646
|
+
}
|
|
647
|
+
export interface getFlowsInstancesQuerycapabilitiesOptions {
|
|
648
|
+
"expand"?: string;
|
|
649
|
+
}
|
|
540
650
|
export interface getFlowsJobOptions {
|
|
541
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|
"expand"?: Array<string>;
|
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652
|
}
|
|
@@ -586,6 +696,12 @@ declare namespace ArchitectApi {
|
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|
export interface postFlowsActionsPublishOptions {
|
|
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697
|
"version"?: string;
|
|
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|
}
|
|
699
|
+
export interface postFlowsInstancesJobsOptions {
|
|
700
|
+
"expand"?: string;
|
|
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|
+
}
|
|
702
|
+
export interface postFlowsInstancesQueryOptions {
|
|
703
|
+
"indexOnly"?: boolean;
|
|
704
|
+
}
|
|
589
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|
export interface postFlowsMilestonesOptions {
|
|
590
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|
"body"?: Models.FlowMilestone;
|
|
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|
}
|
|
@@ -1021,6 +1137,8 @@ declare class ConversationsApi {
|
|
|
1021
1137
|
deleteConversationsMessagingIntegrationsWhatsappIntegrationId(integrationId: string): Promise<Models.WhatsAppIntegration>;
|
|
1022
1138
|
deleteConversationsMessagingSupportedcontentSupportedContentId(supportedContentId: string): Promise<void>;
|
|
1023
1139
|
getAnalyticsConversationDetails(conversationId: string): Promise<Models.AnalyticsConversationWithoutAttributes>;
|
|
1140
|
+
getAnalyticsConversationsAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
|
|
1141
|
+
getAnalyticsConversationsAggregatesJobResults(jobId: string, opts?: ConversationsApi.getAnalyticsConversationsAggregatesJobResultsOptions): Promise<Models.ConversationAsyncAggregateQueryResponse>;
|
|
1024
1142
|
getAnalyticsConversationsDetails(opts?: ConversationsApi.getAnalyticsConversationsDetailsOptions): Promise<Models.AnalyticsConversationWithoutAttributesMultiGetResponse>;
|
|
1025
1143
|
getAnalyticsConversationsDetailsJob(jobId: string): Promise<Models.AsyncQueryStatus>;
|
|
1026
1144
|
getAnalyticsConversationsDetailsJobResults(jobId: string, opts?: ConversationsApi.getAnalyticsConversationsDetailsJobResultsOptions): Promise<Models.AnalyticsConversationAsyncQueryResponse>;
|
|
@@ -1095,6 +1213,7 @@ declare class ConversationsApi {
|
|
|
1095
1213
|
getConversationsScreenshareParticipantCommunicationWrapup(conversationId: string, participantId: string, communicationId: string, opts?: ConversationsApi.getConversationsScreenshareParticipantCommunicationWrapupOptions): Promise<Models.AssignedWrapupCode>;
|
|
1096
1214
|
getConversationsSettings(): Promise<Models.Settings>;
|
|
1097
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|
getConversationsSocialParticipantCommunicationWrapup(conversationId: string, participantId: string, communicationId: string, opts?: ConversationsApi.getConversationsSocialParticipantCommunicationWrapupOptions): Promise<Models.AssignedWrapupCode>;
|
|
1216
|
+
getConversationsVideoDetails(conferenceId: string): Promise<Models.VideoConferenceDetails>;
|
|
1098
1217
|
getConversationsVideoParticipantCommunicationWrapup(conversationId: string, participantId: string, communicationId: string, opts?: ConversationsApi.getConversationsVideoParticipantCommunicationWrapupOptions): Promise<Models.AssignedWrapupCode>;
|
|
1099
1218
|
patchConversationParticipant(conversationId: string, participantId: string, body: Models.MediaParticipantRequest): Promise<void>;
|
|
1100
1219
|
patchConversationParticipantAttributes(conversationId: string, participantId: string, body: Models.ParticipantAttributes): Promise<void>;
|
|
@@ -1134,6 +1253,8 @@ declare class ConversationsApi {
|
|
|
1134
1253
|
patchConversationsMessagingSupportedcontentSupportedContentId(supportedContentId: string, body: Models.SupportedContent): Promise<Models.SupportedContent>;
|
|
1135
1254
|
patchConversationsSettings(body: Models.Settings): Promise<void>;
|
|
1136
1255
|
postAnalyticsConversationDetailsProperties(conversationId: string, body: Models.PropertyIndexRequest): Promise<Models.PropertyIndexRequest>;
|
|
1256
|
+
postAnalyticsConversationsActivityQuery(body: Models.ConversationActivityQuery, opts?: ConversationsApi.postAnalyticsConversationsActivityQueryOptions): Promise<Models.ConversationActivityResponse>;
|
|
1257
|
+
postAnalyticsConversationsAggregatesJobs(body: Models.ConversationAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
|
|
1137
1258
|
postAnalyticsConversationsAggregatesQuery(body: Models.ConversationAggregationQuery): Promise<Models.ConversationAggregateQueryResponse>;
|
|
1138
1259
|
postAnalyticsConversationsDetailsJobs(body: Models.AsyncConversationQuery): Promise<Models.AsyncQueryResponse>;
|
|
1139
1260
|
postAnalyticsConversationsDetailsQuery(body: Models.ConversationQuery): Promise<Models.AnalyticsConversationQueryResponse>;
|
|
@@ -1179,6 +1300,7 @@ declare class ConversationsApi {
|
|
|
1179
1300
|
postConversationsMessageCommunicationTyping(conversationId: string, communicationId: string, body: Models.MessageTypingEventRequest): Promise<void>;
|
|
1180
1301
|
postConversationsMessageMessagesBulk(conversationId: string, opts?: ConversationsApi.postConversationsMessageMessagesBulkOptions): Promise<Models.TextMessageListing>;
|
|
1181
1302
|
postConversationsMessageParticipantCommunicationWrapup(conversationId: string, participantId: string, communicationId: string, opts?: ConversationsApi.postConversationsMessageParticipantCommunicationWrapupOptions): Promise<void>;
|
|
1303
|
+
postConversationsMessageParticipantMonitor(conversationId: string, participantId: string): Promise<void>;
|
|
1182
1304
|
postConversationsMessageParticipantReplace(conversationId: string, participantId: string, body: Models.TransferRequest): Promise<void>;
|
|
1183
1305
|
postConversationsMessages(body: Models.CreateOutboundMessagingConversationRequest): Promise<Models.MessageConversation>;
|
|
1184
1306
|
postConversationsMessagesAgentless(body: Models.SendAgentlessOutboundMessageRequest): Promise<Models.SendAgentlessOutboundMessageResponse>;
|
|
@@ -1214,6 +1336,9 @@ declare class ConversationsApi {
|
|
|
1214
1336
|
}
|
|
1215
1337
|
|
|
1216
1338
|
declare namespace ConversationsApi {
|
|
1339
|
+
export interface getAnalyticsConversationsAggregatesJobResultsOptions {
|
|
1340
|
+
"cursor"?: string;
|
|
1341
|
+
}
|
|
1217
1342
|
export interface getAnalyticsConversationsDetailsOptions {
|
|
1218
1343
|
"id"?: Array<string>;
|
|
1219
1344
|
}
|
|
@@ -1372,6 +1497,10 @@ declare namespace ConversationsApi {
|
|
|
1372
1497
|
export interface patchConversationsMessageParticipantAttributesOptions {
|
|
1373
1498
|
"body"?: Models.ParticipantAttributes;
|
|
1374
1499
|
}
|
|
1500
|
+
export interface postAnalyticsConversationsActivityQueryOptions {
|
|
1501
|
+
"pageSize"?: number;
|
|
1502
|
+
"pageNumber"?: number;
|
|
1503
|
+
}
|
|
1375
1504
|
export interface postConversationParticipantCallbacksOptions {
|
|
1376
1505
|
"body"?: Models.CreateCallbackOnConversationCommand;
|
|
1377
1506
|
}
|
|
@@ -1628,11 +1757,22 @@ declare namespace FaxApi {
|
|
|
1628
1757
|
}
|
|
1629
1758
|
|
|
1630
1759
|
declare class FlowsApi {
|
|
1760
|
+
getAnalyticsFlowsAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
|
|
1761
|
+
getAnalyticsFlowsAggregatesJobResults(jobId: string, opts?: FlowsApi.getAnalyticsFlowsAggregatesJobResultsOptions): Promise<Models.FlowAsyncAggregateQueryResponse>;
|
|
1762
|
+
postAnalyticsFlowsActivityQuery(body: Models.FlowActivityQuery, opts?: FlowsApi.postAnalyticsFlowsActivityQueryOptions): Promise<Models.FlowActivityResponse>;
|
|
1763
|
+
postAnalyticsFlowsAggregatesJobs(body: Models.FlowAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
|
|
1631
1764
|
postAnalyticsFlowsAggregatesQuery(body: Models.FlowAggregationQuery): Promise<Models.FlowAggregateQueryResponse>;
|
|
1632
1765
|
postAnalyticsFlowsObservationsQuery(body: Models.FlowObservationQuery): Promise<Models.FlowObservationQueryResponse>;
|
|
1633
1766
|
}
|
|
1634
1767
|
|
|
1635
1768
|
declare namespace FlowsApi {
|
|
1769
|
+
export interface getAnalyticsFlowsAggregatesJobResultsOptions {
|
|
1770
|
+
"cursor"?: string;
|
|
1771
|
+
}
|
|
1772
|
+
export interface postAnalyticsFlowsActivityQueryOptions {
|
|
1773
|
+
"pageSize"?: number;
|
|
1774
|
+
"pageNumber"?: number;
|
|
1775
|
+
}
|
|
1636
1776
|
}
|
|
1637
1777
|
|
|
1638
1778
|
declare class GamificationApi {
|
|
@@ -1860,9 +2000,11 @@ declare namespace GreetingsApi {
|
|
|
1860
2000
|
|
|
1861
2001
|
declare class GroupsApi {
|
|
1862
2002
|
deleteGroup(groupId: string): Promise<void>;
|
|
2003
|
+
deleteGroupDynamicsettings(groupId: string): Promise<void>;
|
|
1863
2004
|
deleteGroupMembers(groupId: string, ids: string): Promise<object>;
|
|
1864
2005
|
getFieldconfig(type: string): Promise<Models.FieldConfig>;
|
|
1865
2006
|
getGroup(groupId: string): Promise<Models.Group>;
|
|
2007
|
+
getGroupDynamicsettings(groupId: string): Promise<Models.DynamicGroupDefinition>;
|
|
1866
2008
|
getGroupIndividuals(groupId: string): Promise<Models.UserEntityListing>;
|
|
1867
2009
|
getGroupMembers(groupId: string, opts?: GroupsApi.getGroupMembersOptions): Promise<Models.UserEntityListing>;
|
|
1868
2010
|
getGroupProfile(groupId: string, opts?: GroupsApi.getGroupProfileOptions): Promise<Models.GroupProfile>;
|
|
@@ -1871,8 +2013,10 @@ declare class GroupsApi {
|
|
|
1871
2013
|
getProfilesGroups(opts?: GroupsApi.getProfilesGroupsOptions): Promise<Models.GroupProfileEntityListing>;
|
|
1872
2014
|
postGroupMembers(groupId: string, body: Models.GroupMembersUpdate): Promise<object>;
|
|
1873
2015
|
postGroups(body: Models.GroupCreate): Promise<Models.Group>;
|
|
2016
|
+
postGroupsDynamicsettingsPreview(body: Models.DynamicGroupQuery): Promise<Models.DynamicGroupQueryPreview>;
|
|
1874
2017
|
postGroupsSearch(body: Models.GroupSearchRequest): Promise<Models.GroupsSearchResponse>;
|
|
1875
|
-
putGroup(groupId: string, opts?: GroupsApi.putGroupOptions): Promise<Models.Group>;
|
|
2018
|
+
putGroup(groupId: string, opts?: GroupsApi.putGroupOptions): Promise<Models.Group>;
|
|
2019
|
+
putGroupDynamicsettings(groupId: string, body: Models.DynamicGroupQuery): Promise<void>;
|
|
1876
2020
|
}
|
|
1877
2021
|
|
|
1878
2022
|
declare namespace GroupsApi {
|
|
@@ -2017,6 +2161,12 @@ declare class IntegrationsApi {
|
|
|
2017
2161
|
getIntegrationsSpeechLexBotAlias(aliasId: string): Promise<Models.LexBotAlias>;
|
|
2018
2162
|
getIntegrationsSpeechLexBotBotIdAliases(botId: string, opts?: IntegrationsApi.getIntegrationsSpeechLexBotBotIdAliasesOptions): Promise<Models.LexBotAliasEntityListing>;
|
|
2019
2163
|
getIntegrationsSpeechLexBots(opts?: IntegrationsApi.getIntegrationsSpeechLexBotsOptions): Promise<Models.LexBotEntityListing>;
|
|
2164
|
+
getIntegrationsSpeechNuanceNuanceIntegrationIdBot(nuanceIntegrationId: string, botId: string, opts?: IntegrationsApi.getIntegrationsSpeechNuanceNuanceIntegrationIdBotOptions): Promise<Models.NuanceBot>;
|
|
2165
|
+
getIntegrationsSpeechNuanceNuanceIntegrationIdBotJob(nuanceIntegrationId: string, botId: string, jobId: string): Promise<Models.AsyncJob>;
|
|
2166
|
+
getIntegrationsSpeechNuanceNuanceIntegrationIdBotJobResults(nuanceIntegrationId: string, botId: string, jobId: string): Promise<Models.NuanceBot>;
|
|
2167
|
+
getIntegrationsSpeechNuanceNuanceIntegrationIdBots(nuanceIntegrationId: string, opts?: IntegrationsApi.getIntegrationsSpeechNuanceNuanceIntegrationIdBotsOptions): Promise<Models.NuanceBotEntityListing>;
|
|
2168
|
+
getIntegrationsSpeechNuanceNuanceIntegrationIdBotsJob(nuanceIntegrationId: string, jobId: string): Promise<Models.AsyncJob>;
|
|
2169
|
+
getIntegrationsSpeechNuanceNuanceIntegrationIdBotsJobResults(nuanceIntegrationId: string, jobId: string): Promise<Models.NuanceBotEntityListing>;
|
|
2020
2170
|
getIntegrationsSpeechTtsEngine(engineId: string, opts?: IntegrationsApi.getIntegrationsSpeechTtsEngineOptions): Promise<Models.TtsEngineEntity>;
|
|
2021
2171
|
getIntegrationsSpeechTtsEngineVoice(engineId: string, voiceId: string): Promise<Models.TtsVoiceEntity>;
|
|
2022
2172
|
getIntegrationsSpeechTtsEngineVoices(engineId: string, opts?: IntegrationsApi.getIntegrationsSpeechTtsEngineVoicesOptions): Promise<Models.TtsVoiceEntityListing>;
|
|
@@ -2038,9 +2188,13 @@ declare class IntegrationsApi {
|
|
|
2038
2188
|
postIntegrationsActions(body: Models.PostActionInput): Promise<Models.Action>;
|
|
2039
2189
|
postIntegrationsActionsDrafts(body: Models.PostActionInput): Promise<Models.Action>;
|
|
2040
2190
|
postIntegrationsCredentials(opts?: IntegrationsApi.postIntegrationsCredentialsOptions): Promise<Models.CredentialInfo>;
|
|
2191
|
+
postIntegrationsSpeechNuanceNuanceIntegrationIdBotJobs(nuanceIntegrationId: string, botId: string, opts?: IntegrationsApi.postIntegrationsSpeechNuanceNuanceIntegrationIdBotJobsOptions): Promise<Models.AsyncJob>;
|
|
2192
|
+
postIntegrationsSpeechNuanceNuanceIntegrationIdBotsJobs(nuanceIntegrationId: string, opts?: IntegrationsApi.postIntegrationsSpeechNuanceNuanceIntegrationIdBotsJobsOptions): Promise<Models.AsyncJob>;
|
|
2193
|
+
postIntegrationsSpeechNuanceNuanceIntegrationIdBotsLaunchValidate(nuanceIntegrationId: string, settings: Models.BotExecutionConfiguration): Promise<void>;
|
|
2041
2194
|
putIntegrationConfigCurrent(integrationId: string, opts?: IntegrationsApi.putIntegrationConfigCurrentOptions): Promise<Models.IntegrationConfiguration>;
|
|
2042
2195
|
putIntegrationsBotconnectorIntegrationIdBots(integrationId: string, botList: Models.BotList): Promise<void>;
|
|
2043
2196
|
putIntegrationsCredential(credentialId: string, opts?: IntegrationsApi.putIntegrationsCredentialOptions): Promise<Models.CredentialInfo>;
|
|
2197
|
+
putIntegrationsSpeechNuanceNuanceIntegrationIdBotsLaunchSettings(nuanceIntegrationId: string, settings: Models.NuanceBotLaunchSettings): Promise<void>;
|
|
2044
2198
|
putIntegrationsSpeechTtsSettings(body: Models.TtsSettings): Promise<Models.TtsSettings>;
|
|
2045
2199
|
}
|
|
2046
2200
|
|
|
@@ -2151,6 +2305,15 @@ declare namespace IntegrationsApi {
|
|
|
2151
2305
|
"pageSize"?: number;
|
|
2152
2306
|
"name"?: string;
|
|
2153
2307
|
}
|
|
2308
|
+
export interface getIntegrationsSpeechNuanceNuanceIntegrationIdBotOptions {
|
|
2309
|
+
"expand"?: Array<string>;
|
|
2310
|
+
"targetChannel"?: string;
|
|
2311
|
+
}
|
|
2312
|
+
export interface getIntegrationsSpeechNuanceNuanceIntegrationIdBotsOptions {
|
|
2313
|
+
"pageNumber"?: number;
|
|
2314
|
+
"pageSize"?: number;
|
|
2315
|
+
"onlyRegisteredBots"?: boolean;
|
|
2316
|
+
}
|
|
2154
2317
|
export interface getIntegrationsSpeechTtsEngineOptions {
|
|
2155
2318
|
"includeVoices"?: boolean;
|
|
2156
2319
|
}
|
|
@@ -2197,6 +2360,15 @@ declare namespace IntegrationsApi {
|
|
|
2197
2360
|
export interface postIntegrationsCredentialsOptions {
|
|
2198
2361
|
"body"?: Models.Credential;
|
|
2199
2362
|
}
|
|
2363
|
+
export interface postIntegrationsSpeechNuanceNuanceIntegrationIdBotJobsOptions {
|
|
2364
|
+
"expand"?: Array<string>;
|
|
2365
|
+
"body"?: string;
|
|
2366
|
+
}
|
|
2367
|
+
export interface postIntegrationsSpeechNuanceNuanceIntegrationIdBotsJobsOptions {
|
|
2368
|
+
"pageNumber"?: number;
|
|
2369
|
+
"pageSize"?: number;
|
|
2370
|
+
"onlyRegisteredBots"?: boolean;
|
|
2371
|
+
}
|
|
2200
2372
|
export interface putIntegrationConfigCurrentOptions {
|
|
2201
2373
|
"body"?: Models.IntegrationConfiguration;
|
|
2202
2374
|
}
|
|
@@ -2211,6 +2383,8 @@ declare class JourneyApi {
|
|
|
2211
2383
|
deleteJourneyOutcome(outcomeId: string): Promise<void>;
|
|
2212
2384
|
deleteJourneyOutcomesPredictor(predictorId: string): Promise<void>;
|
|
2213
2385
|
deleteJourneySegment(segmentId: string): Promise<void>;
|
|
2386
|
+
getAnalyticsJourneysAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
|
|
2387
|
+
getAnalyticsJourneysAggregatesJobResults(jobId: string, opts?: JourneyApi.getAnalyticsJourneysAggregatesJobResultsOptions): Promise<Models.JourneyAsyncAggregateQueryResponse>;
|
|
2214
2388
|
getJourneyActionmap(actionMapId: string): Promise<Models.ActionMap>;
|
|
2215
2389
|
getJourneyActionmaps(opts?: JourneyApi.getJourneyActionmapsOptions): Promise<Models.ActionMapListing>;
|
|
2216
2390
|
getJourneyActionmapsEstimatesJob(jobId: string): Promise<string>;
|
|
@@ -2219,24 +2393,31 @@ declare class JourneyApi {
|
|
|
2219
2393
|
getJourneyActiontargets(opts?: JourneyApi.getJourneyActiontargetsOptions): Promise<Models.ActionTargetListing>;
|
|
2220
2394
|
getJourneyActiontemplate(actionTemplateId: string): Promise<Models.ActionTemplate>;
|
|
2221
2395
|
getJourneyActiontemplates(opts?: JourneyApi.getJourneyActiontemplatesOptions): Promise<Models.ActionTemplateListing>;
|
|
2396
|
+
getJourneyCustomerCustomerIdSessions(customerIdType: string, customerId: string, opts?: JourneyApi.getJourneyCustomerCustomerIdSessionsOptions): Promise<Models.SessionListing>;
|
|
2222
2397
|
getJourneyOutcome(outcomeId: string): Promise<Models.Outcome>;
|
|
2223
2398
|
getJourneyOutcomes(opts?: JourneyApi.getJourneyOutcomesOptions): Promise<Models.OutcomeListing>;
|
|
2399
|
+
getJourneyOutcomesAttributionsJob(jobId: string): Promise<Models.OutcomeAttributionJobStateResponse>;
|
|
2400
|
+
getJourneyOutcomesAttributionsJobResults(jobId: string): Promise<Models.OutcomeAttributionResponseListing>;
|
|
2224
2401
|
getJourneyOutcomesPredictor(predictorId: string): Promise<Models.OutcomePredictor>;
|
|
2225
2402
|
getJourneyOutcomesPredictors(): Promise<Models.OutcomePredictorListing>;
|
|
2226
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|
getJourneySegment(segmentId: string): Promise<Models.JourneySegment>;
|
|
2227
2404
|
getJourneySegments(opts?: JourneyApi.getJourneySegmentsOptions): Promise<Models.SegmentListing>;
|
|
2228
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|
getJourneySession(sessionId: string): Promise<Models.Session>;
|
|
2406
|
+
getJourneySessionEvents(sessionId: string, opts?: JourneyApi.getJourneySessionEventsOptions): Promise<Models.EventListing>;
|
|
2229
2407
|
getJourneySessionOutcomescores(sessionId: string): Promise<Models.OutcomeScoresResult>;
|
|
2408
|
+
getJourneySessionSegments(sessionId: string, opts?: JourneyApi.getJourneySessionSegmentsOptions): Promise<Models.SegmentAssignmentListing>;
|
|
2230
2409
|
patchJourneyActionmap(actionMapId: string, opts?: JourneyApi.patchJourneyActionmapOptions): Promise<Models.ActionMap>;
|
|
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|
patchJourneyActiontarget(actionTargetId: string, opts?: JourneyApi.patchJourneyActiontargetOptions): Promise<Models.ActionTarget>;
|
|
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|
patchJourneyActiontemplate(actionTemplateId: string, opts?: JourneyApi.patchJourneyActiontemplateOptions): Promise<Models.ActionTemplate>;
|
|
2233
2412
|
patchJourneyOutcome(outcomeId: string, opts?: JourneyApi.patchJourneyOutcomeOptions): Promise<Models.Outcome>;
|
|
2234
2413
|
patchJourneySegment(segmentId: string, opts?: JourneyApi.patchJourneySegmentOptions): Promise<Models.JourneySegment>;
|
|
2414
|
+
postAnalyticsJourneysAggregatesJobs(body: Models.JourneyAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
|
|
2235
2415
|
postAnalyticsJourneysAggregatesQuery(body: Models.JourneyAggregationQuery): Promise<Models.JourneyAggregateQueryResponse>;
|
|
2236
2416
|
postJourneyActionmaps(opts?: JourneyApi.postJourneyActionmapsOptions): Promise<Models.ActionMap>;
|
|
2237
2417
|
postJourneyActionmapsEstimatesJobs(body: Models.ActionMapEstimateRequest): Promise<Models.EstimateJobAsyncResponse>;
|
|
2238
2418
|
postJourneyActiontemplates(opts?: JourneyApi.postJourneyActiontemplatesOptions): Promise<Models.ActionTemplate>;
|
|
2239
2419
|
postJourneyOutcomes(opts?: JourneyApi.postJourneyOutcomesOptions): Promise<Models.Outcome>;
|
|
2420
|
+
postJourneyOutcomesAttributionsJobs(opts?: JourneyApi.postJourneyOutcomesAttributionsJobsOptions): Promise<Models.OutcomeAttributionAsyncResponse>;
|
|
2240
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|
postJourneyOutcomesPredictors(opts?: JourneyApi.postJourneyOutcomesPredictorsOptions): Promise<Models.OutcomePredictor>;
|
|
2241
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|
postJourneySegments(opts?: JourneyApi.postJourneySegmentsOptions): Promise<Models.JourneySegment>;
|
|
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2423
|
}
|
|
@@ -2245,6 +2426,9 @@ declare namespace JourneyApi {
|
|
|
2245
2426
|
export interface deleteJourneyActiontemplateOptions {
|
|
2246
2427
|
"hardDelete"?: boolean;
|
|
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|
}
|
|
2429
|
+
export interface getAnalyticsJourneysAggregatesJobResultsOptions {
|
|
2430
|
+
"cursor"?: string;
|
|
2431
|
+
}
|
|
2248
2432
|
export interface getJourneyActionmapsOptions {
|
|
2249
2433
|
"pageNumber"?: number;
|
|
2250
2434
|
"pageSize"?: number;
|
|
@@ -2268,6 +2452,10 @@ declare namespace JourneyApi {
|
|
|
2268
2452
|
"queryFields"?: Array<string>;
|
|
2269
2453
|
"queryValue"?: string;
|
|
2270
2454
|
}
|
|
2455
|
+
export interface getJourneyCustomerCustomerIdSessionsOptions {
|
|
2456
|
+
"pageSize"?: string;
|
|
2457
|
+
"after"?: string;
|
|
2458
|
+
}
|
|
2271
2459
|
export interface getJourneyOutcomesOptions {
|
|
2272
2460
|
"pageNumber"?: number;
|
|
2273
2461
|
"pageSize"?: number;
|
|
@@ -2285,6 +2473,16 @@ declare namespace JourneyApi {
|
|
|
2285
2473
|
"queryFields"?: Array<string>;
|
|
2286
2474
|
"queryValue"?: string;
|
|
2287
2475
|
}
|
|
2476
|
+
export interface getJourneySessionEventsOptions {
|
|
2477
|
+
"pageSize"?: string;
|
|
2478
|
+
"after"?: string;
|
|
2479
|
+
}
|
|
2480
|
+
export interface getJourneySessionSegmentsOptions {
|
|
2481
|
+
"pageSize"?: string;
|
|
2482
|
+
"after"?: string;
|
|
2483
|
+
"segmentScope"?: string;
|
|
2484
|
+
"assignmentState"?: string;
|
|
2485
|
+
}
|
|
2288
2486
|
export interface patchJourneyActionmapOptions {
|
|
2289
2487
|
"body"?: Models.PatchActionMap;
|
|
2290
2488
|
}
|
|
@@ -2309,6 +2507,9 @@ declare namespace JourneyApi {
|
|
|
2309
2507
|
export interface postJourneyOutcomesOptions {
|
|
2310
2508
|
"body"?: Models.Outcome;
|
|
2311
2509
|
}
|
|
2510
|
+
export interface postJourneyOutcomesAttributionsJobsOptions {
|
|
2511
|
+
"body"?: Models.OutcomeAttributionListing;
|
|
2512
|
+
}
|
|
2312
2513
|
export interface postJourneyOutcomesPredictorsOptions {
|
|
2313
2514
|
"body"?: Models.OutcomePredictorRequest;
|
|
2314
2515
|
}
|
|
@@ -2349,6 +2550,7 @@ declare class KnowledgeApi {
|
|
|
2349
2550
|
getKnowledgeKnowledgebaseLanguageCategories(knowledgeBaseId: string, languageCode: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseLanguageCategoriesOptions): Promise<Models.CategoryListing>;
|
|
2350
2551
|
getKnowledgeKnowledgebaseLanguageCategory(categoryId: string, knowledgeBaseId: string, languageCode: string): Promise<Models.KnowledgeExtendedCategory>;
|
|
2351
2552
|
getKnowledgeKnowledgebaseLanguageDocument(documentId: string, knowledgeBaseId: string, languageCode: string): Promise<Models.KnowledgeDocument>;
|
|
2553
|
+
getKnowledgeKnowledgebaseLanguageDocumentUpload(documentId: string, knowledgeBaseId: string, languageCode: string, uploadId: string): Promise<Models.KnowledgeDocumentContentUpload>;
|
|
2352
2554
|
getKnowledgeKnowledgebaseLanguageDocuments(knowledgeBaseId: string, languageCode: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseLanguageDocumentsOptions): Promise<Models.DocumentListing>;
|
|
2353
2555
|
getKnowledgeKnowledgebaseLanguageDocumentsImport(knowledgeBaseId: string, languageCode: string, importId: string): Promise<Models.KnowledgeImport>;
|
|
2354
2556
|
getKnowledgeKnowledgebaseLanguageTraining(knowledgeBaseId: string, languageCode: string, trainingId: string): Promise<Models.KnowledgeTraining>;
|
|
@@ -2378,12 +2580,16 @@ declare class KnowledgeApi {
|
|
|
2378
2580
|
postKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId: string, documentId: string, body: Models.DocumentVariation): Promise<Models.DocumentVariation>;
|
|
2379
2581
|
postKnowledgeKnowledgebaseDocumentVersions(knowledgeBaseId: string, documentId: string, body: Models.KnowledgeDocumentVersion): Promise<Models.KnowledgeDocumentVersion>;
|
|
2380
2582
|
postKnowledgeKnowledgebaseDocuments(knowledgeBaseId: string, body: Models.KnowledgeDocumentReq): Promise<Models.KnowledgeDocumentResponse>;
|
|
2583
|
+
postKnowledgeKnowledgebaseDocumentsBulkRemove(knowledgeBaseId: string, body: Models.KnowledgeDocumentBulkRemoveRequest): Promise<Models.BulkResponse>;
|
|
2584
|
+
postKnowledgeKnowledgebaseDocumentsBulkUpdate(knowledgeBaseId: string, body: Models.KnowledgeDocumentBulkUpdateRequest): Promise<Models.BulkResponse>;
|
|
2381
2585
|
postKnowledgeKnowledgebaseDocumentsSearch(knowledgeBaseId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentsSearchOptions): Promise<Models.KnowledgeDocumentSearch>;
|
|
2382
2586
|
postKnowledgeKnowledgebaseDocumentsSearchSuggestions(knowledgeBaseId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentsSearchSuggestionsOptions): Promise<Models.KnowledgeDocumentSuggestion>;
|
|
2587
|
+
postKnowledgeKnowledgebaseDocumentsVersionsBulkAdd(knowledgeBaseId: string, body: Models.KnowledgeDocumentBulkVersionAddRequest): Promise<Models.BulkResponse>;
|
|
2383
2588
|
postKnowledgeKnowledgebaseExportJobs(knowledgeBaseId: string, body: Models.KnowledgeExportJobRequest): Promise<Models.KnowledgeExportJobResponse>;
|
|
2384
2589
|
postKnowledgeKnowledgebaseImportJobs(knowledgeBaseId: string, body: Models.KnowledgeImportJobRequest): Promise<Models.KnowledgeImportJobResponse>;
|
|
2385
2590
|
postKnowledgeKnowledgebaseLabels(knowledgeBaseId: string, body: Models.LabelCreateRequest): Promise<Models.LabelResponse>;
|
|
2386
2591
|
postKnowledgeKnowledgebaseLanguageCategories(knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeCategoryRequest): Promise<Models.KnowledgeExtendedCategory>;
|
|
2592
|
+
postKnowledgeKnowledgebaseLanguageDocumentUploads(documentId: string, knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeDocumentContentUpload): Promise<Models.KnowledgeDocumentContentUpload>;
|
|
2387
2593
|
postKnowledgeKnowledgebaseLanguageDocuments(knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeDocumentRequest): Promise<Models.KnowledgeDocument>;
|
|
2388
2594
|
postKnowledgeKnowledgebaseLanguageDocumentsImports(knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeImport): Promise<Models.KnowledgeImport>;
|
|
2389
2595
|
postKnowledgeKnowledgebaseLanguageTrainingPromote(knowledgeBaseId: string, languageCode: string, trainingId: string): Promise<Models.KnowledgeTraining>;
|
|
@@ -2982,10 +3188,12 @@ declare class OrganizationAuthorizationApi {
|
|
|
2982
3188
|
deleteOrgauthorizationTrusteeGroupRoles(trusteeOrgId: string, trusteeGroupId: string): Promise<void>;
|
|
2983
3189
|
deleteOrgauthorizationTrusteeUser(trusteeOrgId: string, trusteeUserId: string): Promise<void>;
|
|
2984
3190
|
deleteOrgauthorizationTrusteeUserRoles(trusteeOrgId: string, trusteeUserId: string): Promise<void>;
|
|
3191
|
+
deleteOrgauthorizationTrustees(id: Array<string>): Promise<void>;
|
|
2985
3192
|
deleteOrgauthorizationTrustor(trustorOrgId: string): Promise<void>;
|
|
2986
3193
|
deleteOrgauthorizationTrustorCloneduser(trustorOrgId: string, trusteeUserId: string): Promise<void>;
|
|
2987
3194
|
deleteOrgauthorizationTrustorGroup(trustorOrgId: string, trustorGroupId: string): Promise<void>;
|
|
2988
3195
|
deleteOrgauthorizationTrustorUser(trustorOrgId: string, trusteeUserId: string): Promise<void>;
|
|
3196
|
+
deleteOrgauthorizationTrustors(id: Array<string>): Promise<void>;
|
|
2989
3197
|
getOrgauthorizationPairing(pairingId: string): Promise<Models.TrustRequest>;
|
|
2990
3198
|
getOrgauthorizationTrustee(trusteeOrgId: string): Promise<Models.Trustee>;
|
|
2991
3199
|
getOrgauthorizationTrusteeClonedusers(trusteeOrgId: string): Promise<Models.ClonedUserEntityListing>;
|
|
@@ -3443,8 +3651,11 @@ declare namespace OutboundApi {
|
|
|
3443
3651
|
}
|
|
3444
3652
|
|
|
3445
3653
|
declare class PresenceApi {
|
|
3654
|
+
deletePresenceDefinition0(definitionId: string): Promise<void>;
|
|
3446
3655
|
deletePresenceSource(sourceId: string): Promise<void>;
|
|
3447
3656
|
deletePresencedefinition(presenceId: string): Promise<void>;
|
|
3657
|
+
getPresenceDefinition0(definitionId: string): Promise<Models.OrganizationPresenceDefinition>;
|
|
3658
|
+
getPresenceDefinitions0(opts?: PresenceApi.getPresenceDefinitions0Options): Promise<Models.OrganizationPresenceDefinitionEntityListing>;
|
|
3448
3659
|
getPresenceSettings(): Promise<Models.PresenceSettings>;
|
|
3449
3660
|
getPresenceSource(sourceId: string): Promise<Models.Source>;
|
|
3450
3661
|
getPresenceSources(opts?: PresenceApi.getPresenceSourcesOptions): Promise<Models.SourceEntityListing>;
|
|
@@ -3456,8 +3667,10 @@ declare class PresenceApi {
|
|
|
3456
3667
|
getUserPresencesPurecloud(userId: string): Promise<Models.UserPresence>;
|
|
3457
3668
|
patchUserPresence(userId: string, sourceId: string, body: Models.UserPresence): Promise<Models.UserPresence>;
|
|
3458
3669
|
patchUserPresencesPurecloud(userId: string, body: Models.UserPresence): Promise<Models.UserPresence>;
|
|
3670
|
+
postPresenceDefinitions0(body: Models.OrganizationPresenceDefinition): Promise<Models.OrganizationPresenceDefinition>;
|
|
3459
3671
|
postPresenceSources(body: Models.Source): Promise<Models.Source>;
|
|
3460
3672
|
postPresencedefinitions(body: Models.OrganizationPresence): Promise<Models.OrganizationPresence>;
|
|
3673
|
+
putPresenceDefinition0(definitionId: string, body: Models.OrganizationPresenceDefinition): Promise<Models.OrganizationPresenceDefinition>;
|
|
3461
3674
|
putPresenceSettings(body: Models.PresenceSettings): Promise<Models.PresenceSettings>;
|
|
3462
3675
|
putPresenceSource(sourceId: string, body: Models.Source): Promise<Models.Source>;
|
|
3463
3676
|
putPresenceUserPrimarysource(userId: string, body: Models.UserPrimarySource): Promise<Models.UserPrimarySource>;
|
|
@@ -3466,6 +3679,10 @@ declare class PresenceApi {
|
|
|
3466
3679
|
}
|
|
3467
3680
|
|
|
3468
3681
|
declare namespace PresenceApi {
|
|
3682
|
+
export interface getPresenceDefinitions0Options {
|
|
3683
|
+
"deactivated"?: string;
|
|
3684
|
+
"divisionId"?: Array<string>;
|
|
3685
|
+
}
|
|
3469
3686
|
export interface getPresenceSourcesOptions {
|
|
3470
3687
|
"deactivated"?: string;
|
|
3471
3688
|
}
|
|
@@ -3519,6 +3736,10 @@ declare class QualityApi {
|
|
|
3519
3736
|
deleteQualityForm(formId: string): Promise<void>;
|
|
3520
3737
|
deleteQualityFormsEvaluation(formId: string): Promise<void>;
|
|
3521
3738
|
deleteQualityFormsSurvey(formId: string): Promise<void>;
|
|
3739
|
+
getAnalyticsEvaluationsAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
|
|
3740
|
+
getAnalyticsEvaluationsAggregatesJobResults(jobId: string, opts?: QualityApi.getAnalyticsEvaluationsAggregatesJobResultsOptions): Promise<Models.EvaluationAsyncAggregateQueryResponse>;
|
|
3741
|
+
getAnalyticsSurveysAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
|
|
3742
|
+
getAnalyticsSurveysAggregatesJobResults(jobId: string, opts?: QualityApi.getAnalyticsSurveysAggregatesJobResultsOptions): Promise<Models.SurveyAsyncAggregateQueryResponse>;
|
|
3522
3743
|
getQualityAgentsActivity(opts?: QualityApi.getQualityAgentsActivityOptions): Promise<Models.AgentActivityEntityListing>;
|
|
3523
3744
|
getQualityCalibration(calibrationId: string, opts?: QualityApi.getQualityCalibrationOptions): Promise<Models.Calibration>;
|
|
3524
3745
|
getQualityCalibrations(calibratorId: string, opts?: QualityApi.getQualityCalibrationsOptions): Promise<Models.CalibrationEntityListing>;
|
|
@@ -3549,7 +3770,9 @@ declare class QualityApi {
|
|
|
3549
3770
|
getQualitySurvey(surveyId: string): Promise<Models.Survey>;
|
|
3550
3771
|
getQualitySurveysScorable(customerSurveyUrl: string): Promise<Models.ScorableSurvey>;
|
|
3551
3772
|
patchQualityFormsSurvey(formId: string, body: Models.SurveyForm): Promise<Models.SurveyForm>;
|
|
3773
|
+
postAnalyticsEvaluationsAggregatesJobs(body: Models.EvaluationAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
|
|
3552
3774
|
postAnalyticsEvaluationsAggregatesQuery(body: Models.EvaluationAggregationQuery): Promise<Models.EvaluationAggregateQueryResponse>;
|
|
3775
|
+
postAnalyticsSurveysAggregatesJobs(body: Models.SurveyAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
|
|
3553
3776
|
postAnalyticsSurveysAggregatesQuery(body: Models.SurveyAggregationQuery): Promise<Models.SurveyAggregateQueryResponse>;
|
|
3554
3777
|
postQualityCalibrations(body: Models.CalibrationCreate, opts?: QualityApi.postQualityCalibrationsOptions): Promise<Models.Calibration>;
|
|
3555
3778
|
postQualityConversationEvaluations(conversationId: string, body: Models.Evaluation, opts?: QualityApi.postQualityConversationEvaluationsOptions): Promise<Models.Evaluation>;
|
|
@@ -3575,6 +3798,12 @@ declare namespace QualityApi {
|
|
|
3575
3798
|
export interface deleteQualityConversationEvaluationOptions {
|
|
3576
3799
|
"expand"?: string;
|
|
3577
3800
|
}
|
|
3801
|
+
export interface getAnalyticsEvaluationsAggregatesJobResultsOptions {
|
|
3802
|
+
"cursor"?: string;
|
|
3803
|
+
}
|
|
3804
|
+
export interface getAnalyticsSurveysAggregatesJobResultsOptions {
|
|
3805
|
+
"cursor"?: string;
|
|
3806
|
+
}
|
|
3578
3807
|
export interface getQualityAgentsActivityOptions {
|
|
3579
3808
|
"pageSize"?: number;
|
|
3580
3809
|
"pageNumber"?: number;
|
|
@@ -3954,6 +4183,7 @@ declare class RoutingApi {
|
|
|
3954
4183
|
deleteRoutingSmsPhonenumber(addressId: string): Promise<void>;
|
|
3955
4184
|
deleteRoutingUserUtilization(userId: string): Promise<void>;
|
|
3956
4185
|
deleteRoutingUtilization(): Promise<void>;
|
|
4186
|
+
deleteRoutingUtilizationTag(tagId: string, opts?: RoutingApi.deleteRoutingUtilizationTagOptions): Promise<void>;
|
|
3957
4187
|
deleteRoutingWrapupcode(codeId: string): Promise<void>;
|
|
3958
4188
|
deleteUserRoutinglanguage(userId: string, languageId: string): Promise<void>;
|
|
3959
4189
|
deleteUserRoutingskill(userId: string, skillId: string): Promise<void>;
|
|
@@ -4008,6 +4238,9 @@ declare class RoutingApi {
|
|
|
4008
4238
|
getRoutingSmsPhonenumbers(opts?: RoutingApi.getRoutingSmsPhonenumbersOptions): Promise<Models.SmsPhoneNumberEntityListing>;
|
|
4009
4239
|
getRoutingUserUtilization(userId: string): Promise<Models.AgentMaxUtilization>;
|
|
4010
4240
|
getRoutingUtilization(): Promise<Models.Utilization>;
|
|
4241
|
+
getRoutingUtilizationTag(tagId: string): Promise<Models.UtilizationTag>;
|
|
4242
|
+
getRoutingUtilizationTagAgents(tagId: string): Promise<Array<object>>;
|
|
4243
|
+
getRoutingUtilizationTags(opts?: RoutingApi.getRoutingUtilizationTagsOptions): Promise<Models.UtilizationTagEntityListing>;
|
|
4011
4244
|
getRoutingWrapupcode(codeId: string): Promise<Models.WrapupCode>;
|
|
4012
4245
|
getRoutingWrapupcodes(opts?: RoutingApi.getRoutingWrapupcodesOptions): Promise<Models.WrapupCodeEntityListing>;
|
|
4013
4246
|
getUserQueues(userId: string, opts?: RoutingApi.getUserQueuesOptions): Promise<Models.UserQueueEntityListing>;
|
|
@@ -4030,6 +4263,7 @@ declare class RoutingApi {
|
|
|
4030
4263
|
patchUserRoutinglanguagesBulk(userId: string, body: Array<Models.UserRoutingLanguagePost>): Promise<Models.UserLanguageEntityListing>;
|
|
4031
4264
|
patchUserRoutingskillsBulk(userId: string, body: Array<Models.UserRoutingSkillPost>): Promise<Models.UserSkillEntityListing>;
|
|
4032
4265
|
postAnalyticsQueuesObservationsQuery(body: Models.QueueObservationQuery): Promise<Models.QueueObservationQueryResponse>;
|
|
4266
|
+
postAnalyticsRoutingActivityQuery(body: Models.RoutingActivityQuery, opts?: RoutingApi.postAnalyticsRoutingActivityQueryOptions): Promise<Models.RoutingActivityResponse>;
|
|
4033
4267
|
postRoutingAssessments(opts?: RoutingApi.postRoutingAssessmentsOptions): Promise<Models.BenefitAssessment>;
|
|
4034
4268
|
postRoutingAssessmentsJobs(opts?: RoutingApi.postRoutingAssessmentsJobsOptions): Promise<Models.BenefitAssessmentJob>;
|
|
4035
4269
|
postRoutingEmailDomainRoutes(domainName: string, body: Models.InboundRoute): Promise<Models.InboundRoute>;
|
|
@@ -4048,6 +4282,8 @@ declare class RoutingApi {
|
|
|
4048
4282
|
postRoutingSkills(body: Models.RoutingSkill): Promise<Models.RoutingSkill>;
|
|
4049
4283
|
postRoutingSmsAddresses(body: Models.SmsAddressProvision): Promise<Models.SmsAddress>;
|
|
4050
4284
|
postRoutingSmsPhonenumbers(body: Models.SmsPhoneNumberProvision): Promise<Models.SmsPhoneNumber>;
|
|
4285
|
+
postRoutingSmsPhonenumbersImport(body: Models.SmsPhoneNumberImport): Promise<Models.SmsPhoneNumber>;
|
|
4286
|
+
postRoutingUtilizationTags(body: Models.CreateUtilizationTagRequest): Promise<Models.UtilizationTag>;
|
|
4051
4287
|
postRoutingWrapupcodes(body: Models.WrapupCodeRequest): Promise<Models.WrapupCode>;
|
|
4052
4288
|
postUserRoutinglanguages(userId: string, body: Models.UserRoutingLanguagePost): Promise<Models.UserRoutingLanguage>;
|
|
4053
4289
|
postUserRoutingskills(userId: string, body: Models.UserRoutingSkillPost): Promise<Models.UserRoutingSkill>;
|
|
@@ -4069,6 +4305,9 @@ declare namespace RoutingApi {
|
|
|
4069
4305
|
export interface deleteRoutingQueueOptions {
|
|
4070
4306
|
"forceDelete"?: boolean;
|
|
4071
4307
|
}
|
|
4308
|
+
export interface deleteRoutingUtilizationTagOptions {
|
|
4309
|
+
"forceDelete"?: boolean;
|
|
4310
|
+
}
|
|
4072
4311
|
export interface getRoutingAssessmentsOptions {
|
|
4073
4312
|
"before"?: string;
|
|
4074
4313
|
"after"?: string;
|
|
@@ -4227,6 +4466,12 @@ declare namespace RoutingApi {
|
|
|
4227
4466
|
"language"?: string;
|
|
4228
4467
|
"integrationId"?: string;
|
|
4229
4468
|
}
|
|
4469
|
+
export interface getRoutingUtilizationTagsOptions {
|
|
4470
|
+
"pageSize"?: number;
|
|
4471
|
+
"pageNumber"?: number;
|
|
4472
|
+
"sortOrder"?: string;
|
|
4473
|
+
"name"?: string;
|
|
4474
|
+
}
|
|
4230
4475
|
export interface getRoutingWrapupcodesOptions {
|
|
4231
4476
|
"pageSize"?: number;
|
|
4232
4477
|
"pageNumber"?: number;
|
|
@@ -4263,6 +4508,10 @@ declare namespace RoutingApi {
|
|
|
4263
4508
|
export interface patchUserQueuesOptions {
|
|
4264
4509
|
"divisionId"?: Array<string>;
|
|
4265
4510
|
}
|
|
4511
|
+
export interface postAnalyticsRoutingActivityQueryOptions {
|
|
4512
|
+
"pageSize"?: number;
|
|
4513
|
+
"pageNumber"?: number;
|
|
4514
|
+
}
|
|
4266
4515
|
export interface postRoutingAssessmentsOptions {
|
|
4267
4516
|
"body"?: Models.CreateBenefitAssessmentRequest;
|
|
4268
4517
|
}
|
|
@@ -4512,6 +4761,7 @@ declare class SearchApi {
|
|
|
4512
4761
|
getVoicemailSearch(q64: string, opts?: SearchApi.getVoicemailSearchOptions): Promise<Models.VoicemailsSearchResponse>;
|
|
4513
4762
|
postAnalyticsConversationsTranscriptsQuery(body: Models.TranscriptConversationDetailSearchRequest): Promise<Models.AnalyticsConversationWithoutAttributesMultiGetResponse>;
|
|
4514
4763
|
postConversationsParticipantsAttributesSearch(body: Models.ConversationParticipantSearchRequest): Promise<Models.JsonCursorSearchResponse>;
|
|
4764
|
+
postDocumentationAllSearch(body: Models.DocumentationV2SearchRequest): Promise<Models.JsonNodeSearchResponse>;
|
|
4515
4765
|
postDocumentationGknSearch(body: Models.GKNDocumentationSearchRequest): Promise<Models.GKNDocumentationSearchResponse>;
|
|
4516
4766
|
postDocumentationSearch(body: Models.DocumentationSearchRequest): Promise<Models.DocumentationSearchResponse>;
|
|
4517
4767
|
postGroupsSearch(body: Models.GroupSearchRequest): Promise<Models.GroupsSearchResponse>;
|
|
@@ -4522,6 +4772,8 @@ declare class SearchApi {
|
|
|
4522
4772
|
postSpeechandtextanalyticsTranscriptsSearch(body: Models.TranscriptSearchRequest): Promise<Models.JsonSearchResponse>;
|
|
4523
4773
|
postTeamsSearch(body: Models.TeamSearchRequest): Promise<Models.TeamsSearchResponse>;
|
|
4524
4774
|
postUsersSearch(body: Models.UserSearchRequest): Promise<Models.UsersSearchResponse>;
|
|
4775
|
+
postUsersSearchConversationTarget(body: Models.UserSearchRequest): Promise<Models.UsersSearchResponse>;
|
|
4776
|
+
postUsersSearchQueuemembersManage(body: Models.UserSearchRequest): Promise<Models.UsersSearchResponse>;
|
|
4525
4777
|
postUsersSearchTeamsAssign(body: Models.UserSearchRequest): Promise<Models.UsersSearchResponse>;
|
|
4526
4778
|
postVoicemailSearch(body: Models.VoicemailSearchRequest): Promise<Models.VoicemailsSearchResponse>;
|
|
4527
4779
|
}
|
|
@@ -4679,6 +4931,118 @@ declare namespace SuggestApi {
|
|
|
4679
4931
|
}
|
|
4680
4932
|
}
|
|
4681
4933
|
|
|
4934
|
+
declare class TaskManagementApi {
|
|
4935
|
+
deleteTaskmanagementWorkbin(workbinId: string): Promise<void>;
|
|
4936
|
+
deleteTaskmanagementWorkitem(workitemId: string): Promise<void>;
|
|
4937
|
+
deleteTaskmanagementWorkitemsSchema(schemaId: string): Promise<void>;
|
|
4938
|
+
deleteTaskmanagementWorktype(worktypeId: string): Promise<void>;
|
|
4939
|
+
deleteTaskmanagementWorktypeStatus(worktypeId: string, statusId: string): Promise<void>;
|
|
4940
|
+
getTaskmanagementWorkbin(workbinId: string): Promise<Models.Workbin>;
|
|
4941
|
+
getTaskmanagementWorkbinHistory(workbinId: string, opts?: TaskManagementApi.getTaskmanagementWorkbinHistoryOptions): Promise<Models.WorkbinChangeListing>;
|
|
4942
|
+
getTaskmanagementWorkbinVersion(workbinId: string, entityVersion: number): Promise<Models.WorkbinVersion>;
|
|
4943
|
+
getTaskmanagementWorkbinVersions(workbinId: string, opts?: TaskManagementApi.getTaskmanagementWorkbinVersionsOptions): Promise<Models.WorkbinVersionListing>;
|
|
4944
|
+
getTaskmanagementWorkitem(workitemId: string): Promise<Models.Workitem>;
|
|
4945
|
+
getTaskmanagementWorkitemHistory(workitemId: string, opts?: TaskManagementApi.getTaskmanagementWorkitemHistoryOptions): Promise<Models.WorkitemChangeListing>;
|
|
4946
|
+
getTaskmanagementWorkitemUserWrapups(workitemId: string, userId: string, opts?: TaskManagementApi.getTaskmanagementWorkitemUserWrapupsOptions): Promise<Models.WorkitemWrapup>;
|
|
4947
|
+
getTaskmanagementWorkitemVersion(workitemId: string, entityVersion: number): Promise<Models.WorkitemVersion>;
|
|
4948
|
+
getTaskmanagementWorkitemVersions(workitemId: string, opts?: TaskManagementApi.getTaskmanagementWorkitemVersionsOptions): Promise<Models.WorkitemVersionListing>;
|
|
4949
|
+
getTaskmanagementWorkitemWrapups(workitemId: string, opts?: TaskManagementApi.getTaskmanagementWorkitemWrapupsOptions): Promise<Models.WorkitemWrapupEntityListing>;
|
|
4950
|
+
getTaskmanagementWorkitemsSchema(schemaId: string): Promise<Models.DataSchema>;
|
|
4951
|
+
getTaskmanagementWorkitemsSchemaVersion(schemaId: string, versionId: string): Promise<Models.DataSchema>;
|
|
4952
|
+
getTaskmanagementWorkitemsSchemaVersions(schemaId: string): Promise<Models.DataSchema>;
|
|
4953
|
+
getTaskmanagementWorkitemsSchemas(): Promise<Models.DataSchemaListing>;
|
|
4954
|
+
getTaskmanagementWorktype(worktypeId: string, opts?: TaskManagementApi.getTaskmanagementWorktypeOptions): Promise<Models.Worktype>;
|
|
4955
|
+
getTaskmanagementWorktypeHistory(worktypeId: string, opts?: TaskManagementApi.getTaskmanagementWorktypeHistoryOptions): Promise<Models.WorktypeChangeListing>;
|
|
4956
|
+
getTaskmanagementWorktypeStatus(worktypeId: string, statusId: string): Promise<Models.WorkitemStatus>;
|
|
4957
|
+
getTaskmanagementWorktypeVersion(worktypeId: string, entityVersion: number): Promise<Models.WorktypeVersion>;
|
|
4958
|
+
getTaskmanagementWorktypeVersions(worktypeId: string, opts?: TaskManagementApi.getTaskmanagementWorktypeVersionsOptions): Promise<Models.WorktypeVersionListing>;
|
|
4959
|
+
patchTaskmanagementWorkbin(workbinId: string, body: Models.WorkbinUpdate): Promise<Models.Workbin>;
|
|
4960
|
+
patchTaskmanagementWorkitem(workitemId: string, body: Models.WorkitemUpdate): Promise<Models.Workitem>;
|
|
4961
|
+
patchTaskmanagementWorkitemAssignment(workitemId: string, body: Models.WorkitemManualAssign): Promise<void>;
|
|
4962
|
+
patchTaskmanagementWorkitemUserWrapups(workitemId: string, userId: string, body: Models.WorkitemWrapupUpdate): Promise<Models.WorkitemWrapup>;
|
|
4963
|
+
patchTaskmanagementWorkitemUsersMeWrapups(workitemId: string, body: Models.WorkitemWrapupUpdate): Promise<Models.WorkitemWrapup>;
|
|
4964
|
+
patchTaskmanagementWorktype(worktypeId: string, opts?: TaskManagementApi.patchTaskmanagementWorktypeOptions): Promise<Models.Worktype>;
|
|
4965
|
+
patchTaskmanagementWorktypeStatus(worktypeId: string, statusId: string, opts?: TaskManagementApi.patchTaskmanagementWorktypeStatusOptions): Promise<Models.WorkitemStatus>;
|
|
4966
|
+
postTaskmanagementWorkbins(opts?: TaskManagementApi.postTaskmanagementWorkbinsOptions): Promise<Models.Workbin>;
|
|
4967
|
+
postTaskmanagementWorkbinsQuery(body: Models.WorkbinQueryRequest): Promise<Models.WorkbinQueryEntityListing>;
|
|
4968
|
+
postTaskmanagementWorkitemAcdCancel(workitemId: string): Promise<Models.Workitem>;
|
|
4969
|
+
postTaskmanagementWorkitemDisconnect(workitemId: string): Promise<Models.Workitem>;
|
|
4970
|
+
postTaskmanagementWorkitemTerminate(workitemId: string, opts?: TaskManagementApi.postTaskmanagementWorkitemTerminateOptions): Promise<Models.Workitem>;
|
|
4971
|
+
postTaskmanagementWorkitems(body: Models.WorkitemCreate): Promise<Models.Workitem>;
|
|
4972
|
+
postTaskmanagementWorkitemsQuery(body: Models.WorkitemQueryPostRequest): Promise<Models.WorkitemPostQueryEntityListing>;
|
|
4973
|
+
postTaskmanagementWorkitemsSchemas(body: Models.DataSchema): Promise<Models.DataSchema>;
|
|
4974
|
+
postTaskmanagementWorktypeStatuses(worktypeId: string, opts?: TaskManagementApi.postTaskmanagementWorktypeStatusesOptions): Promise<Models.WorkitemStatus>;
|
|
4975
|
+
postTaskmanagementWorktypes(opts?: TaskManagementApi.postTaskmanagementWorktypesOptions): Promise<Models.Worktype>;
|
|
4976
|
+
postTaskmanagementWorktypesQuery(body: Models.WorktypeQueryRequest): Promise<Models.WorktypeQueryEntityListing>;
|
|
4977
|
+
putTaskmanagementWorkitemsSchema(schemaId: string, body: Models.DataSchema): Promise<Models.DataSchema>;
|
|
4978
|
+
}
|
|
4979
|
+
|
|
4980
|
+
declare namespace TaskManagementApi {
|
|
4981
|
+
export interface getTaskmanagementWorkbinHistoryOptions {
|
|
4982
|
+
"after"?: string;
|
|
4983
|
+
"pageSize"?: number;
|
|
4984
|
+
"sortOrder"?: string;
|
|
4985
|
+
}
|
|
4986
|
+
export interface getTaskmanagementWorkbinVersionsOptions {
|
|
4987
|
+
"after"?: string;
|
|
4988
|
+
"pageSize"?: number;
|
|
4989
|
+
"sortOrder"?: string;
|
|
4990
|
+
}
|
|
4991
|
+
export interface getTaskmanagementWorkitemHistoryOptions {
|
|
4992
|
+
"after"?: string;
|
|
4993
|
+
"pageSize"?: number;
|
|
4994
|
+
"sortOrder"?: string;
|
|
4995
|
+
}
|
|
4996
|
+
export interface getTaskmanagementWorkitemUserWrapupsOptions {
|
|
4997
|
+
"expands"?: string;
|
|
4998
|
+
"after"?: string;
|
|
4999
|
+
"pageSize"?: number;
|
|
5000
|
+
"sortOrder"?: string;
|
|
5001
|
+
}
|
|
5002
|
+
export interface getTaskmanagementWorkitemVersionsOptions {
|
|
5003
|
+
"after"?: string;
|
|
5004
|
+
"pageSize"?: number;
|
|
5005
|
+
"sortOrder"?: string;
|
|
5006
|
+
}
|
|
5007
|
+
export interface getTaskmanagementWorkitemWrapupsOptions {
|
|
5008
|
+
"expands"?: string;
|
|
5009
|
+
"after"?: string;
|
|
5010
|
+
"pageSize"?: number;
|
|
5011
|
+
"sortOrder"?: string;
|
|
5012
|
+
}
|
|
5013
|
+
export interface getTaskmanagementWorktypeOptions {
|
|
5014
|
+
"expands"?: Array<string>;
|
|
5015
|
+
}
|
|
5016
|
+
export interface getTaskmanagementWorktypeHistoryOptions {
|
|
5017
|
+
"after"?: string;
|
|
5018
|
+
"pageSize"?: number;
|
|
5019
|
+
"sortOrder"?: string;
|
|
5020
|
+
}
|
|
5021
|
+
export interface getTaskmanagementWorktypeVersionsOptions {
|
|
5022
|
+
"after"?: string;
|
|
5023
|
+
"pageSize"?: number;
|
|
5024
|
+
"sortOrder"?: string;
|
|
5025
|
+
}
|
|
5026
|
+
export interface patchTaskmanagementWorktypeOptions {
|
|
5027
|
+
"body"?: Models.WorktypeUpdate;
|
|
5028
|
+
}
|
|
5029
|
+
export interface patchTaskmanagementWorktypeStatusOptions {
|
|
5030
|
+
"body"?: Models.WorkitemStatusUpdate;
|
|
5031
|
+
}
|
|
5032
|
+
export interface postTaskmanagementWorkbinsOptions {
|
|
5033
|
+
"body"?: Models.WorkbinCreate;
|
|
5034
|
+
}
|
|
5035
|
+
export interface postTaskmanagementWorkitemTerminateOptions {
|
|
5036
|
+
"body"?: Models.WorkitemTerminate;
|
|
5037
|
+
}
|
|
5038
|
+
export interface postTaskmanagementWorktypeStatusesOptions {
|
|
5039
|
+
"body"?: Models.WorkitemStatusCreate;
|
|
5040
|
+
}
|
|
5041
|
+
export interface postTaskmanagementWorktypesOptions {
|
|
5042
|
+
"body"?: Models.WorktypeCreate;
|
|
5043
|
+
}
|
|
5044
|
+
}
|
|
5045
|
+
|
|
4682
5046
|
declare class TeamsApi {
|
|
4683
5047
|
deleteTeam(teamId: string): Promise<void>;
|
|
4684
5048
|
deleteTeamMembers(teamId: string, id: string): Promise<void>;
|
|
@@ -4686,6 +5050,7 @@ declare class TeamsApi {
|
|
|
4686
5050
|
getTeamMembers(teamId: string, opts?: TeamsApi.getTeamMembersOptions): Promise<Models.TeamMemberEntityListing>;
|
|
4687
5051
|
getTeams(opts?: TeamsApi.getTeamsOptions): Promise<Models.TeamEntityListing>;
|
|
4688
5052
|
patchTeam(teamId: string, body: Models.Team): Promise<Models.Team>;
|
|
5053
|
+
postAnalyticsTeamsActivityQuery(body: Models.TeamActivityQuery, opts?: TeamsApi.postAnalyticsTeamsActivityQueryOptions): Promise<Models.TeamActivityResponse>;
|
|
4689
5054
|
postTeamMembers(teamId: string, body: Models.TeamMembers): Promise<Models.TeamMemberAddListingResponse>;
|
|
4690
5055
|
postTeams(body: Models.Team): Promise<Models.Team>;
|
|
4691
5056
|
postTeamsSearch(body: Models.TeamSearchRequest): Promise<Models.TeamsSearchResponse>;
|
|
@@ -4705,6 +5070,10 @@ declare namespace TeamsApi {
|
|
|
4705
5070
|
"before"?: string;
|
|
4706
5071
|
"expand"?: string;
|
|
4707
5072
|
}
|
|
5073
|
+
export interface postAnalyticsTeamsActivityQueryOptions {
|
|
5074
|
+
"pageSize"?: number;
|
|
5075
|
+
"pageNumber"?: number;
|
|
5076
|
+
}
|
|
4708
5077
|
}
|
|
4709
5078
|
|
|
4710
5079
|
declare class TelephonyApi {
|
|
@@ -4768,6 +5137,7 @@ declare class TelephonyProvidersEdgeApi {
|
|
|
4768
5137
|
getTelephonyProvidersEdgesExtension(extensionId: string): Promise<Models.Extension>;
|
|
4769
5138
|
getTelephonyProvidersEdgesExtensionpool(extensionPoolId: string): Promise<Models.ExtensionPool>;
|
|
4770
5139
|
getTelephonyProvidersEdgesExtensionpools(opts?: TelephonyProvidersEdgeApi.getTelephonyProvidersEdgesExtensionpoolsOptions): Promise<Models.ExtensionPoolEntityListing>;
|
|
5140
|
+
getTelephonyProvidersEdgesExtensionpoolsDivisionviews(opts?: TelephonyProvidersEdgeApi.getTelephonyProvidersEdgesExtensionpoolsDivisionviewsOptions): Promise<Models.ExtensionPoolDivisionViewEntityListing>;
|
|
4771
5141
|
getTelephonyProvidersEdgesExtensions(opts?: TelephonyProvidersEdgeApi.getTelephonyProvidersEdgesExtensionsOptions): Promise<Models.ExtensionEntityListing>;
|
|
4772
5142
|
getTelephonyProvidersEdgesLine(lineId: string): Promise<Models.Line>;
|
|
4773
5143
|
getTelephonyProvidersEdgesLinebasesetting(lineBaseId: string): Promise<Models.LineBase>;
|
|
@@ -4909,6 +5279,15 @@ declare namespace TelephonyProvidersEdgeApi {
|
|
|
4909
5279
|
"sortBy"?: string;
|
|
4910
5280
|
"_number"?: string;
|
|
4911
5281
|
}
|
|
5282
|
+
export interface getTelephonyProvidersEdgesExtensionpoolsDivisionviewsOptions {
|
|
5283
|
+
"pageNumber"?: number;
|
|
5284
|
+
"pageSize"?: number;
|
|
5285
|
+
"sortBy"?: string;
|
|
5286
|
+
"sortOrder"?: string;
|
|
5287
|
+
"id"?: Array<string>;
|
|
5288
|
+
"name"?: string;
|
|
5289
|
+
"divisionId"?: Array<string>;
|
|
5290
|
+
}
|
|
4912
5291
|
export interface getTelephonyProvidersEdgesExtensionsOptions {
|
|
4913
5292
|
"pageSize"?: number;
|
|
4914
5293
|
"pageNumber"?: number;
|
|
@@ -5054,10 +5433,15 @@ declare class TokensApi {
|
|
|
5054
5433
|
deleteToken(userId: string): Promise<void>;
|
|
5055
5434
|
deleteTokensMe(): Promise<void>;
|
|
5056
5435
|
getTokensMe(): Promise<Models.TokenInfo>;
|
|
5057
|
-
|
|
5436
|
+
getTokensTimeout(): Promise<Models.IdleTokenTimeout>;
|
|
5437
|
+
headTokensMe(): Promise<void>;
|
|
5438
|
+
putTokensTimeout(opts?: TokensApi.putTokensTimeoutOptions): Promise<Models.IdleTokenTimeout>;
|
|
5058
5439
|
}
|
|
5059
5440
|
|
|
5060
5441
|
declare namespace TokensApi {
|
|
5442
|
+
export interface putTokensTimeoutOptions {
|
|
5443
|
+
"body"?: Models.IdleTokenTimeout;
|
|
5444
|
+
}
|
|
5061
5445
|
}
|
|
5062
5446
|
|
|
5063
5447
|
declare class UploadsApi {
|
|
@@ -5124,6 +5508,8 @@ declare class UsersApi {
|
|
|
5124
5508
|
deleteUserRoutingskill(userId: string, skillId: string): Promise<void>;
|
|
5125
5509
|
deleteUserStationAssociatedstation(userId: string): Promise<void>;
|
|
5126
5510
|
deleteUserStationDefaultstation(userId: string): Promise<void>;
|
|
5511
|
+
getAnalyticsUsersAggregatesJob(jobId: string): Promise<Models.AsyncQueryStatus>;
|
|
5512
|
+
getAnalyticsUsersAggregatesJobResults(jobId: string, opts?: UsersApi.getAnalyticsUsersAggregatesJobResultsOptions): Promise<Models.UserAsyncAggregateQueryResponse>;
|
|
5127
5513
|
getAnalyticsUsersDetailsJob(jobId: string): Promise<Models.AsyncQueryStatus>;
|
|
5128
5514
|
getAnalyticsUsersDetailsJobResults(jobId: string, opts?: UsersApi.getAnalyticsUsersDetailsJobResultsOptions): Promise<Models.AnalyticsUserDetailsAsyncQueryResponse>;
|
|
5129
5515
|
getAnalyticsUsersDetailsJobsAvailability(): Promise<Models.DataAvailabilityResponse>;
|
|
@@ -5169,6 +5555,8 @@ declare class UsersApi {
|
|
|
5169
5555
|
patchUserRoutinglanguagesBulk(userId: string, body: Array<Models.UserRoutingLanguagePost>): Promise<Models.UserLanguageEntityListing>;
|
|
5170
5556
|
patchUserRoutingskillsBulk(userId: string, body: Array<Models.UserRoutingSkillPost>): Promise<Models.UserSkillEntityListing>;
|
|
5171
5557
|
patchUsersBulk(body: Array<Models.PatchUser>): Promise<Models.UserEntityListing>;
|
|
5558
|
+
postAnalyticsUsersActivityQuery(body: Models.UserActivityQuery, opts?: UsersApi.postAnalyticsUsersActivityQueryOptions): Promise<Models.UserActivityResponse>;
|
|
5559
|
+
postAnalyticsUsersAggregatesJobs(body: Models.UserAsyncAggregationQuery): Promise<Models.AsyncQueryResponse>;
|
|
5172
5560
|
postAnalyticsUsersAggregatesQuery(body: Models.UserAggregationQuery): Promise<Models.UserAggregateQueryResponse>;
|
|
5173
5561
|
postAnalyticsUsersDetailsJobs(body: Models.AsyncUserDetailsQuery): Promise<Models.AsyncQueryResponse>;
|
|
5174
5562
|
postAnalyticsUsersDetailsQuery(body: Models.UserDetailsQuery): Promise<Models.AnalyticsUserDetailsQueryResponse>;
|
|
@@ -5186,6 +5574,8 @@ declare class UsersApi {
|
|
|
5186
5574
|
postUsersDevelopmentActivitiesAggregatesQuery(body: Models.DevelopmentActivityAggregateParam): Promise<Models.DevelopmentActivityAggregateResponse>;
|
|
5187
5575
|
postUsersMePassword(body: Models.ChangeMyPasswordRequest): Promise<void>;
|
|
5188
5576
|
postUsersSearch(body: Models.UserSearchRequest): Promise<Models.UsersSearchResponse>;
|
|
5577
|
+
postUsersSearchConversationTarget(body: Models.UserSearchRequest): Promise<Models.UsersSearchResponse>;
|
|
5578
|
+
postUsersSearchQueuemembersManage(body: Models.UserSearchRequest): Promise<Models.UsersSearchResponse>;
|
|
5189
5579
|
postUsersSearchTeamsAssign(body: Models.UserSearchRequest): Promise<Models.UsersSearchResponse>;
|
|
5190
5580
|
putRoutingUserUtilization(userId: string, body: Models.Utilization): Promise<Models.AgentMaxUtilization>;
|
|
5191
5581
|
putUserCallforwarding(userId: string, body: Models.CallForwarding): Promise<Models.CallForwarding>;
|
|
@@ -5201,6 +5591,9 @@ declare class UsersApi {
|
|
|
5201
5591
|
}
|
|
5202
5592
|
|
|
5203
5593
|
declare namespace UsersApi {
|
|
5594
|
+
export interface getAnalyticsUsersAggregatesJobResultsOptions {
|
|
5595
|
+
"cursor"?: string;
|
|
5596
|
+
}
|
|
5204
5597
|
export interface getAnalyticsUsersDetailsJobResultsOptions {
|
|
5205
5598
|
"cursor"?: string;
|
|
5206
5599
|
"pageSize"?: number;
|
|
@@ -5322,6 +5715,10 @@ declare namespace UsersApi {
|
|
|
5322
5715
|
export interface patchUserQueuesOptions {
|
|
5323
5716
|
"divisionId"?: Array<string>;
|
|
5324
5717
|
}
|
|
5718
|
+
export interface postAnalyticsUsersActivityQueryOptions {
|
|
5719
|
+
"pageSize"?: number;
|
|
5720
|
+
"pageNumber"?: number;
|
|
5721
|
+
}
|
|
5325
5722
|
export interface postAuthorizationSubjectBulkaddOptions {
|
|
5326
5723
|
"subjectType"?: string;
|
|
5327
5724
|
}
|
|
@@ -6117,6 +6514,24 @@ declare namespace Models {
|
|
|
6117
6514
|
"range"?: Models.AggregationRange;
|
|
6118
6515
|
}
|
|
6119
6516
|
|
|
6517
|
+
export interface ActionAsyncAggregateQueryResponse {
|
|
6518
|
+
"results"?: Array<Models.ActionAggregateDataContainer>;
|
|
6519
|
+
"cursor"?: string;
|
|
6520
|
+
}
|
|
6521
|
+
|
|
6522
|
+
export interface ActionAsyncAggregationQuery {
|
|
6523
|
+
"interval": string;
|
|
6524
|
+
"granularity"?: string;
|
|
6525
|
+
"timeZone"?: string;
|
|
6526
|
+
"groupBy"?: Array<string>;
|
|
6527
|
+
"filter"?: Models.ActionAggregateQueryFilter;
|
|
6528
|
+
"metrics": Array<string>;
|
|
6529
|
+
"flattenMultivaluedDimensions"?: boolean;
|
|
6530
|
+
"views"?: Array<Models.ActionAggregationView>;
|
|
6531
|
+
"alternateTimeDimension"?: string;
|
|
6532
|
+
"pageSize"?: number;
|
|
6533
|
+
}
|
|
6534
|
+
|
|
6120
6535
|
export interface ActionConfig {
|
|
6121
6536
|
"timeoutSeconds"?: number;
|
|
6122
6537
|
"request"?: Models.RequestConfig;
|
|
@@ -6146,6 +6561,13 @@ declare namespace Models {
|
|
|
6146
6561
|
"pageCount"?: number;
|
|
6147
6562
|
}
|
|
6148
6563
|
|
|
6564
|
+
export interface ActionEventActionMap {
|
|
6565
|
+
"id"?: string;
|
|
6566
|
+
"selfUri"?: string;
|
|
6567
|
+
"version"?: number;
|
|
6568
|
+
"displayName": string;
|
|
6569
|
+
}
|
|
6570
|
+
|
|
6149
6571
|
export interface ActionInput {
|
|
6150
6572
|
"inputSchema"?: Models.JsonSchemaDocument;
|
|
6151
6573
|
"inputSchemaFlattened"?: Models.JsonSchemaDocument;
|
|
@@ -7212,6 +7634,22 @@ declare namespace Models {
|
|
|
7212
7634
|
"templateUris"?: Array<string>;
|
|
7213
7635
|
}
|
|
7214
7636
|
|
|
7637
|
+
export interface AppEvent {
|
|
7638
|
+
"eventName"?: string;
|
|
7639
|
+
"screenName"?: string;
|
|
7640
|
+
"app"?: Models.JourneyApp;
|
|
7641
|
+
"device"?: Models.Device;
|
|
7642
|
+
"ipAddress"?: string;
|
|
7643
|
+
"ipOrganization"?: string;
|
|
7644
|
+
"geolocation"?: Models.JourneyGeolocation;
|
|
7645
|
+
"sdkLibrary"?: Models.SdkLibrary;
|
|
7646
|
+
"networkConnectivity"?: Models.NetworkConnectivity;
|
|
7647
|
+
"mktCampaign"?: Models.JourneyCampaign;
|
|
7648
|
+
"searchQuery"?: string;
|
|
7649
|
+
"attributes"?: { [key: string]: Models.CustomEventAttribute; };
|
|
7650
|
+
"traits"?: { [key: string]: Models.CustomEventAttribute; };
|
|
7651
|
+
}
|
|
7652
|
+
|
|
7215
7653
|
export interface AppendToDncActionSettings {
|
|
7216
7654
|
"expire": boolean;
|
|
7217
7655
|
"expirationDuration"?: string;
|
|
@@ -7655,6 +8093,12 @@ declare namespace Models {
|
|
|
7655
8093
|
"result"?: Models.BuIntradayResponse;
|
|
7656
8094
|
}
|
|
7657
8095
|
|
|
8096
|
+
export interface AsyncJob {
|
|
8097
|
+
"id"?: string;
|
|
8098
|
+
"selfUri"?: string;
|
|
8099
|
+
"state"?: string;
|
|
8100
|
+
}
|
|
8101
|
+
|
|
7658
8102
|
export interface AsyncQueryResponse {
|
|
7659
8103
|
"jobId"?: string;
|
|
7660
8104
|
}
|
|
@@ -8052,6 +8496,11 @@ declare namespace Models {
|
|
|
8052
8496
|
"enabled"?: boolean;
|
|
8053
8497
|
}
|
|
8054
8498
|
|
|
8499
|
+
export interface AutoStatusTransitionDetail {
|
|
8500
|
+
"nextStatus"?: Models.WorkitemStatusReference;
|
|
8501
|
+
"dateOfTransition"?: string;
|
|
8502
|
+
}
|
|
8503
|
+
|
|
8055
8504
|
export interface AutomaticTimeZoneMappingSettings {
|
|
8056
8505
|
"callableWindows"?: Array<Models.CallableWindow>;
|
|
8057
8506
|
"supportedCountries"?: Array<string>;
|
|
@@ -8300,6 +8749,24 @@ declare namespace Models {
|
|
|
8300
8749
|
"range"?: Models.AggregationRange;
|
|
8301
8750
|
}
|
|
8302
8751
|
|
|
8752
|
+
export interface BotAsyncAggregateQueryResponse {
|
|
8753
|
+
"results"?: Array<Models.BotAggregateDataContainer>;
|
|
8754
|
+
"cursor"?: string;
|
|
8755
|
+
}
|
|
8756
|
+
|
|
8757
|
+
export interface BotAsyncAggregationQuery {
|
|
8758
|
+
"interval": string;
|
|
8759
|
+
"granularity"?: string;
|
|
8760
|
+
"timeZone"?: string;
|
|
8761
|
+
"groupBy"?: Array<string>;
|
|
8762
|
+
"filter"?: Models.BotAggregateQueryFilter;
|
|
8763
|
+
"metrics": Array<string>;
|
|
8764
|
+
"flattenMultivaluedDimensions"?: boolean;
|
|
8765
|
+
"views"?: Array<Models.BotAggregationView>;
|
|
8766
|
+
"alternateTimeDimension"?: string;
|
|
8767
|
+
"pageSize"?: number;
|
|
8768
|
+
}
|
|
8769
|
+
|
|
8303
8770
|
export interface BotConnectorBot {
|
|
8304
8771
|
"id": string;
|
|
8305
8772
|
"name"?: string;
|
|
@@ -8341,6 +8808,12 @@ declare namespace Models {
|
|
|
8341
8808
|
"pageCount"?: number;
|
|
8342
8809
|
}
|
|
8343
8810
|
|
|
8811
|
+
export interface BotExecutionConfiguration {
|
|
8812
|
+
"botId": string;
|
|
8813
|
+
"executionHost": string;
|
|
8814
|
+
"botCredentials": Models.NuanceBotCredentials;
|
|
8815
|
+
}
|
|
8816
|
+
|
|
8344
8817
|
export interface BotIntent {
|
|
8345
8818
|
"name": string;
|
|
8346
8819
|
"slots"?: { [key: string]: Models.BotSlot; };
|
|
@@ -9021,6 +9494,12 @@ declare namespace Models {
|
|
|
9021
9494
|
"errorIndexes"?: Array<number>;
|
|
9022
9495
|
}
|
|
9023
9496
|
|
|
9497
|
+
export interface BulkResponse {
|
|
9498
|
+
"results"?: Array<Models.BulkResult>;
|
|
9499
|
+
"errorCount"?: number;
|
|
9500
|
+
"errorIndexes"?: Array<number>;
|
|
9501
|
+
}
|
|
9502
|
+
|
|
9024
9503
|
export interface BulkResponseResultExternalContactEntity {
|
|
9025
9504
|
"id"?: string;
|
|
9026
9505
|
"success"?: boolean;
|
|
@@ -10623,6 +11102,11 @@ declare namespace Models {
|
|
|
10623
11102
|
"selfUri"?: string;
|
|
10624
11103
|
}
|
|
10625
11104
|
|
|
11105
|
+
export interface ComplexVariableInfo {
|
|
11106
|
+
"id": string;
|
|
11107
|
+
"name": string;
|
|
11108
|
+
}
|
|
11109
|
+
|
|
10626
11110
|
export interface Compliance {
|
|
10627
11111
|
"stopSettings": Array<Models.StopSettings>;
|
|
10628
11112
|
"optInSettings": Array<Models.OptInSettings>;
|
|
@@ -11282,6 +11766,83 @@ declare namespace Models {
|
|
|
11282
11766
|
"selfUri"?: string;
|
|
11283
11767
|
}
|
|
11284
11768
|
|
|
11769
|
+
export interface ConversationActivityData {
|
|
11770
|
+
"group"?: { [key: string]: string; };
|
|
11771
|
+
"data"?: Array<Models.ConversationActivityMetricValue>;
|
|
11772
|
+
"truncated"?: boolean;
|
|
11773
|
+
"entities"?: Array<Models.ConversationActivityEntityData>;
|
|
11774
|
+
}
|
|
11775
|
+
|
|
11776
|
+
export interface ConversationActivityEntityData {
|
|
11777
|
+
"activityDate": string;
|
|
11778
|
+
"metric"?: string;
|
|
11779
|
+
"addressFrom"?: string;
|
|
11780
|
+
"addressTo"?: string;
|
|
11781
|
+
"ani"?: string;
|
|
11782
|
+
"conversationId"?: string;
|
|
11783
|
+
"convertedFrom"?: string;
|
|
11784
|
+
"convertedTo"?: string;
|
|
11785
|
+
"direction"?: string;
|
|
11786
|
+
"dnis"?: string;
|
|
11787
|
+
"mediaType"?: string;
|
|
11788
|
+
"participantName"?: string;
|
|
11789
|
+
"queueId"?: string;
|
|
11790
|
+
"requestedLanguageId"?: string;
|
|
11791
|
+
"requestedRoutingSkillIds"?: Array<string>;
|
|
11792
|
+
"requestedRoutings"?: Array<string>;
|
|
11793
|
+
"routingPriority"?: number;
|
|
11794
|
+
"sessionId"?: string;
|
|
11795
|
+
"teamId"?: string;
|
|
11796
|
+
"usedRouting"?: string;
|
|
11797
|
+
"userId"?: string;
|
|
11798
|
+
"scoredAgents"?: Array<Models.ConversationActivityScoredAgent>;
|
|
11799
|
+
}
|
|
11800
|
+
|
|
11801
|
+
export interface ConversationActivityMetricValue {
|
|
11802
|
+
"metric"?: string;
|
|
11803
|
+
"count"?: number;
|
|
11804
|
+
}
|
|
11805
|
+
|
|
11806
|
+
export interface ConversationActivityQuery {
|
|
11807
|
+
"metrics": Array<Models.ConversationActivityQueryMetric>;
|
|
11808
|
+
"groupBy": Array<string>;
|
|
11809
|
+
"filter"?: Models.ConversationActivityQueryFilter;
|
|
11810
|
+
"order"?: string;
|
|
11811
|
+
}
|
|
11812
|
+
|
|
11813
|
+
export interface ConversationActivityQueryClause {
|
|
11814
|
+
"type": string;
|
|
11815
|
+
"predicates": Array<Models.ConversationActivityQueryPredicate>;
|
|
11816
|
+
}
|
|
11817
|
+
|
|
11818
|
+
export interface ConversationActivityQueryFilter {
|
|
11819
|
+
"type": string;
|
|
11820
|
+
"clauses"?: Array<Models.ConversationActivityQueryClause>;
|
|
11821
|
+
"predicates"?: Array<Models.ConversationActivityQueryPredicate>;
|
|
11822
|
+
}
|
|
11823
|
+
|
|
11824
|
+
export interface ConversationActivityQueryMetric {
|
|
11825
|
+
"metric": string;
|
|
11826
|
+
"details"?: boolean;
|
|
11827
|
+
}
|
|
11828
|
+
|
|
11829
|
+
export interface ConversationActivityQueryPredicate {
|
|
11830
|
+
"type"?: string;
|
|
11831
|
+
"dimension"?: string;
|
|
11832
|
+
"operator"?: string;
|
|
11833
|
+
"value"?: string;
|
|
11834
|
+
}
|
|
11835
|
+
|
|
11836
|
+
export interface ConversationActivityResponse {
|
|
11837
|
+
"results"?: Array<Models.ConversationActivityData>;
|
|
11838
|
+
"entityIdDimension"?: string;
|
|
11839
|
+
}
|
|
11840
|
+
|
|
11841
|
+
export interface ConversationActivityScoredAgent {
|
|
11842
|
+
"agentScore"?: number;
|
|
11843
|
+
"scoredAgentId"?: string;
|
|
11844
|
+
}
|
|
11845
|
+
|
|
11285
11846
|
export interface ConversationAggregateDataContainer {
|
|
11286
11847
|
"group"?: { [key: string]: string; };
|
|
11287
11848
|
"data"?: Array<Models.StatisticalResponse>;
|
|
@@ -11348,6 +11909,24 @@ declare namespace Models {
|
|
|
11348
11909
|
"mediaType": string;
|
|
11349
11910
|
}
|
|
11350
11911
|
|
|
11912
|
+
export interface ConversationAsyncAggregateQueryResponse {
|
|
11913
|
+
"results"?: Array<Models.ConversationAggregateDataContainer>;
|
|
11914
|
+
"cursor"?: string;
|
|
11915
|
+
}
|
|
11916
|
+
|
|
11917
|
+
export interface ConversationAsyncAggregationQuery {
|
|
11918
|
+
"interval": string;
|
|
11919
|
+
"granularity"?: string;
|
|
11920
|
+
"timeZone"?: string;
|
|
11921
|
+
"groupBy"?: Array<string>;
|
|
11922
|
+
"filter"?: Models.ConversationAggregateQueryFilter;
|
|
11923
|
+
"metrics": Array<string>;
|
|
11924
|
+
"flattenMultivaluedDimensions"?: boolean;
|
|
11925
|
+
"views"?: Array<Models.ConversationAggregationView>;
|
|
11926
|
+
"alternateTimeDimension"?: string;
|
|
11927
|
+
"pageSize"?: number;
|
|
11928
|
+
}
|
|
11929
|
+
|
|
11351
11930
|
export interface ConversationBasic {
|
|
11352
11931
|
"id"?: string;
|
|
11353
11932
|
"name"?: string;
|
|
@@ -13936,6 +14515,10 @@ declare namespace Models {
|
|
|
13936
14515
|
"state"?: string;
|
|
13937
14516
|
}
|
|
13938
14517
|
|
|
14518
|
+
export interface CreateUtilizationTagRequest {
|
|
14519
|
+
"name": string;
|
|
14520
|
+
}
|
|
14521
|
+
|
|
13939
14522
|
export interface CreateWebChatConversationRequest {
|
|
13940
14523
|
"organizationId": string;
|
|
13941
14524
|
"deploymentId": string;
|
|
@@ -14103,6 +14686,28 @@ declare namespace Models {
|
|
|
14103
14686
|
"operator"?: string;
|
|
14104
14687
|
}
|
|
14105
14688
|
|
|
14689
|
+
export interface CriteriaCategoryInfo {
|
|
14690
|
+
"categoryId"?: string;
|
|
14691
|
+
"displayOrder"?: number;
|
|
14692
|
+
}
|
|
14693
|
+
|
|
14694
|
+
export interface CriteriaGroup {
|
|
14695
|
+
"and"?: Array<Models.CriteriaItem>;
|
|
14696
|
+
"or"?: Array<Models.CriteriaItem>;
|
|
14697
|
+
"not"?: Array<Models.CriteriaItem>;
|
|
14698
|
+
"criteria"?: Models.CriteriaItem;
|
|
14699
|
+
}
|
|
14700
|
+
|
|
14701
|
+
export interface CriteriaItem {
|
|
14702
|
+
"key"?: string;
|
|
14703
|
+
"operator"?: string;
|
|
14704
|
+
"value"?: string;
|
|
14705
|
+
}
|
|
14706
|
+
|
|
14707
|
+
export interface CriteriaQuery {
|
|
14708
|
+
"query": Array<Models.CriteriaGroup>;
|
|
14709
|
+
}
|
|
14710
|
+
|
|
14106
14711
|
export interface CrossPlatformCallMediaPolicy {
|
|
14107
14712
|
"actions"?: Models.CrossPlatformPolicyActions;
|
|
14108
14713
|
"conditions"?: Models.CallMediaPolicyConditions;
|
|
@@ -16018,6 +16623,38 @@ declare namespace Models {
|
|
|
16018
16623
|
"results": Array<Models.DocumentationResult>;
|
|
16019
16624
|
}
|
|
16020
16625
|
|
|
16626
|
+
export interface DocumentationV2SearchAggregation {
|
|
16627
|
+
"field"?: string;
|
|
16628
|
+
"name"?: string;
|
|
16629
|
+
"type"?: string;
|
|
16630
|
+
"value"?: string;
|
|
16631
|
+
"size"?: number;
|
|
16632
|
+
"order"?: Array<string>;
|
|
16633
|
+
}
|
|
16634
|
+
|
|
16635
|
+
export interface DocumentationV2SearchCriteria {
|
|
16636
|
+
"endValue"?: string;
|
|
16637
|
+
"values"?: Array<string>;
|
|
16638
|
+
"startValue"?: string;
|
|
16639
|
+
"value"?: string;
|
|
16640
|
+
"operator"?: string;
|
|
16641
|
+
"group"?: Array<Models.DocumentationV2SearchCriteria>;
|
|
16642
|
+
"dateFormat"?: string;
|
|
16643
|
+
"type"?: string;
|
|
16644
|
+
"fields"?: Array<string>;
|
|
16645
|
+
}
|
|
16646
|
+
|
|
16647
|
+
export interface DocumentationV2SearchRequest {
|
|
16648
|
+
"sortOrder"?: string;
|
|
16649
|
+
"sortBy"?: string;
|
|
16650
|
+
"pageSize"?: number;
|
|
16651
|
+
"pageNumber"?: number;
|
|
16652
|
+
"sort"?: Array<Models.SearchSort>;
|
|
16653
|
+
"types": Array<string>;
|
|
16654
|
+
"query"?: Array<Models.DocumentationV2SearchCriteria>;
|
|
16655
|
+
"aggregations"?: Array<Models.DocumentationV2SearchAggregation>;
|
|
16656
|
+
}
|
|
16657
|
+
|
|
16021
16658
|
export interface DomainCapabilities {
|
|
16022
16659
|
"enabled"?: boolean;
|
|
16023
16660
|
"dhcp"?: boolean;
|
|
@@ -16422,6 +17059,41 @@ declare namespace Models {
|
|
|
16422
17059
|
"sort"?: boolean;
|
|
16423
17060
|
}
|
|
16424
17061
|
|
|
17062
|
+
export interface DynamicGroupDefinition {
|
|
17063
|
+
"group": Models.AddressableEntityRef;
|
|
17064
|
+
"dateModified": string;
|
|
17065
|
+
"query": Models.DynamicGroupQuery;
|
|
17066
|
+
"selfUri"?: string;
|
|
17067
|
+
}
|
|
17068
|
+
|
|
17069
|
+
export interface DynamicGroupLanguageSkillCondition {
|
|
17070
|
+
"languageSkill": string;
|
|
17071
|
+
"comparator": string;
|
|
17072
|
+
"proficiency": number;
|
|
17073
|
+
"childConditions"?: Array<Models.DynamicGroupSkillCondition>;
|
|
17074
|
+
}
|
|
17075
|
+
|
|
17076
|
+
export interface DynamicGroupQuery {
|
|
17077
|
+
"skillConditions": Array<Models.DynamicGroupSkillCondition>;
|
|
17078
|
+
}
|
|
17079
|
+
|
|
17080
|
+
export interface DynamicGroupQueryPreview {
|
|
17081
|
+
"userCount"?: number;
|
|
17082
|
+
}
|
|
17083
|
+
|
|
17084
|
+
export interface DynamicGroupRoutingSkillCondition {
|
|
17085
|
+
"routingSkill": string;
|
|
17086
|
+
"comparator": string;
|
|
17087
|
+
"proficiency": number;
|
|
17088
|
+
"childConditions"?: Array<Models.DynamicGroupSkillCondition>;
|
|
17089
|
+
}
|
|
17090
|
+
|
|
17091
|
+
export interface DynamicGroupSkillCondition {
|
|
17092
|
+
"routingSkillConditions": Array<Models.DynamicGroupRoutingSkillCondition>;
|
|
17093
|
+
"languageSkillConditions": Array<Models.DynamicGroupLanguageSkillCondition>;
|
|
17094
|
+
"operation": string;
|
|
17095
|
+
}
|
|
17096
|
+
|
|
16425
17097
|
export interface Edge {
|
|
16426
17098
|
"id"?: string;
|
|
16427
17099
|
"name": string;
|
|
@@ -17293,6 +17965,24 @@ declare namespace Models {
|
|
|
17293
17965
|
"user"?: Models.User;
|
|
17294
17966
|
}
|
|
17295
17967
|
|
|
17968
|
+
export interface EvaluationAsyncAggregateQueryResponse {
|
|
17969
|
+
"results"?: Array<Models.EvaluationAggregateDataContainer>;
|
|
17970
|
+
"cursor"?: string;
|
|
17971
|
+
}
|
|
17972
|
+
|
|
17973
|
+
export interface EvaluationAsyncAggregationQuery {
|
|
17974
|
+
"interval": string;
|
|
17975
|
+
"granularity"?: string;
|
|
17976
|
+
"timeZone"?: string;
|
|
17977
|
+
"groupBy"?: Array<string>;
|
|
17978
|
+
"filter"?: Models.EvaluationAggregateQueryFilter;
|
|
17979
|
+
"metrics": Array<string>;
|
|
17980
|
+
"flattenMultivaluedDimensions"?: boolean;
|
|
17981
|
+
"views"?: Array<Models.EvaluationAggregationView>;
|
|
17982
|
+
"alternateTimeDimension"?: string;
|
|
17983
|
+
"pageSize"?: number;
|
|
17984
|
+
}
|
|
17985
|
+
|
|
17296
17986
|
export interface EvaluationDetailQueryClause {
|
|
17297
17987
|
"type": string;
|
|
17298
17988
|
"predicates": Array<Models.EvaluationDetailQueryPredicate>;
|
|
@@ -17577,6 +18267,30 @@ declare namespace Models {
|
|
|
17577
18267
|
"pageCount"?: number;
|
|
17578
18268
|
}
|
|
17579
18269
|
|
|
18270
|
+
export interface Event {
|
|
18271
|
+
"id"?: string;
|
|
18272
|
+
"correlationId"?: string;
|
|
18273
|
+
"customerId"?: string;
|
|
18274
|
+
"customerIdType"?: string;
|
|
18275
|
+
"session"?: Models.EventSession;
|
|
18276
|
+
"eventType": string;
|
|
18277
|
+
"genericActionEvent"?: Models.GenericActionEvent;
|
|
18278
|
+
"outcomeAchievedEvent"?: Models.OutcomeAchievedEvent;
|
|
18279
|
+
"segmentAssignedEvent"?: Models.SegmentAssignedEvent;
|
|
18280
|
+
"segmentAssignmentEvent"?: Models.SegmentAssignmentEvent;
|
|
18281
|
+
"webActionEvent"?: Models.WebActionEvent;
|
|
18282
|
+
"webEvent"?: Models.WebEvent;
|
|
18283
|
+
"createdDate"?: string;
|
|
18284
|
+
}
|
|
18285
|
+
|
|
18286
|
+
export interface EventAction {
|
|
18287
|
+
"id": string;
|
|
18288
|
+
"state"?: string;
|
|
18289
|
+
"mediaType"?: string;
|
|
18290
|
+
"prompt"?: string;
|
|
18291
|
+
"createdDate"?: string;
|
|
18292
|
+
}
|
|
18293
|
+
|
|
17580
18294
|
export interface EventCoBrowse {
|
|
17581
18295
|
"type": string;
|
|
17582
18296
|
"sessionId"?: string;
|
|
@@ -17598,6 +18312,13 @@ declare namespace Models {
|
|
|
17598
18312
|
"retryable"?: boolean;
|
|
17599
18313
|
}
|
|
17600
18314
|
|
|
18315
|
+
export interface EventListing {
|
|
18316
|
+
"entities"?: Array<Models.Event>;
|
|
18317
|
+
"nextUri"?: string;
|
|
18318
|
+
"selfUri"?: string;
|
|
18319
|
+
"previousUri"?: string;
|
|
18320
|
+
}
|
|
18321
|
+
|
|
17601
18322
|
export interface EventLog {
|
|
17602
18323
|
"id"?: string;
|
|
17603
18324
|
"name"?: string;
|
|
@@ -17624,6 +18345,12 @@ declare namespace Models {
|
|
|
17624
18345
|
"type": string;
|
|
17625
18346
|
}
|
|
17626
18347
|
|
|
18348
|
+
export interface EventSession {
|
|
18349
|
+
"id"?: string;
|
|
18350
|
+
"selfUri"?: string;
|
|
18351
|
+
"type"?: string;
|
|
18352
|
+
}
|
|
18353
|
+
|
|
17627
18354
|
export interface EventSetting {
|
|
17628
18355
|
"typing"?: Models.TypingSetting;
|
|
17629
18356
|
}
|
|
@@ -17637,6 +18364,16 @@ declare namespace Models {
|
|
|
17637
18364
|
"state": string;
|
|
17638
18365
|
}
|
|
17639
18366
|
|
|
18367
|
+
export interface ExecutionDataEntity {
|
|
18368
|
+
"id"?: string;
|
|
18369
|
+
"downloadUri"?: string;
|
|
18370
|
+
"failed"?: boolean;
|
|
18371
|
+
}
|
|
18372
|
+
|
|
18373
|
+
export interface ExecutionDataRequest {
|
|
18374
|
+
"ids": Array<string>;
|
|
18375
|
+
}
|
|
18376
|
+
|
|
17640
18377
|
export interface ExpandableWebDeployment {
|
|
17641
18378
|
"id"?: string;
|
|
17642
18379
|
"name": string;
|
|
@@ -17734,6 +18471,26 @@ declare namespace Models {
|
|
|
17734
18471
|
"selfUri"?: string;
|
|
17735
18472
|
}
|
|
17736
18473
|
|
|
18474
|
+
export interface ExtensionPoolDivisionView {
|
|
18475
|
+
"id"?: string;
|
|
18476
|
+
"name": string;
|
|
18477
|
+
"division"?: Models.Division;
|
|
18478
|
+
"selfUri"?: string;
|
|
18479
|
+
}
|
|
18480
|
+
|
|
18481
|
+
export interface ExtensionPoolDivisionViewEntityListing {
|
|
18482
|
+
"entities"?: Array<Models.ExtensionPoolDivisionView>;
|
|
18483
|
+
"pageSize"?: number;
|
|
18484
|
+
"pageNumber"?: number;
|
|
18485
|
+
"total"?: number;
|
|
18486
|
+
"firstUri"?: string;
|
|
18487
|
+
"nextUri"?: string;
|
|
18488
|
+
"previousUri"?: string;
|
|
18489
|
+
"lastUri"?: string;
|
|
18490
|
+
"selfUri"?: string;
|
|
18491
|
+
"pageCount"?: number;
|
|
18492
|
+
}
|
|
18493
|
+
|
|
17737
18494
|
export interface ExtensionPoolEntityListing {
|
|
17738
18495
|
"entities"?: Array<Models.ExtensionPool>;
|
|
17739
18496
|
"pageSize"?: number;
|
|
@@ -17781,6 +18538,11 @@ declare namespace Models {
|
|
|
17781
18538
|
"selfUri"?: string;
|
|
17782
18539
|
}
|
|
17783
18540
|
|
|
18541
|
+
export interface ExternalContactReference {
|
|
18542
|
+
"id"?: string;
|
|
18543
|
+
"selfUri"?: string;
|
|
18544
|
+
}
|
|
18545
|
+
|
|
17784
18546
|
export interface ExternalContactsContactChangedTopicContact {
|
|
17785
18547
|
"id"?: string;
|
|
17786
18548
|
"externalOrganization"?: Models.ExternalContactsContactChangedTopicExternalOrganization;
|
|
@@ -18460,6 +19222,85 @@ declare namespace Models {
|
|
|
18460
19222
|
"selfUri"?: string;
|
|
18461
19223
|
}
|
|
18462
19224
|
|
|
19225
|
+
export interface FlowActivityData {
|
|
19226
|
+
"group"?: { [key: string]: string; };
|
|
19227
|
+
"data"?: Array<Models.FlowActivityMetricValue>;
|
|
19228
|
+
"truncated"?: boolean;
|
|
19229
|
+
"entities"?: Array<Models.FlowActivityEntityData>;
|
|
19230
|
+
}
|
|
19231
|
+
|
|
19232
|
+
export interface FlowActivityEntityData {
|
|
19233
|
+
"activityDate": string;
|
|
19234
|
+
"metric"?: string;
|
|
19235
|
+
"addressFrom"?: string;
|
|
19236
|
+
"addressTo"?: string;
|
|
19237
|
+
"ani"?: string;
|
|
19238
|
+
"conversationId"?: string;
|
|
19239
|
+
"convertedFrom"?: string;
|
|
19240
|
+
"convertedTo"?: string;
|
|
19241
|
+
"direction"?: string;
|
|
19242
|
+
"dnis"?: string;
|
|
19243
|
+
"flowId"?: string;
|
|
19244
|
+
"flowType"?: string;
|
|
19245
|
+
"mediaType"?: string;
|
|
19246
|
+
"participantName"?: string;
|
|
19247
|
+
"queueId"?: string;
|
|
19248
|
+
"requestedLanguageId"?: string;
|
|
19249
|
+
"requestedRoutingSkillIds"?: Array<string>;
|
|
19250
|
+
"requestedRoutings"?: Array<string>;
|
|
19251
|
+
"routingPriority"?: number;
|
|
19252
|
+
"sessionId"?: string;
|
|
19253
|
+
"teamId"?: string;
|
|
19254
|
+
"usedRouting"?: string;
|
|
19255
|
+
"userId"?: string;
|
|
19256
|
+
"scoredAgents"?: Array<Models.FlowActivityScoredAgent>;
|
|
19257
|
+
}
|
|
19258
|
+
|
|
19259
|
+
export interface FlowActivityMetricValue {
|
|
19260
|
+
"metric"?: string;
|
|
19261
|
+
"count"?: number;
|
|
19262
|
+
}
|
|
19263
|
+
|
|
19264
|
+
export interface FlowActivityQuery {
|
|
19265
|
+
"metrics": Array<Models.FlowActivityQueryMetric>;
|
|
19266
|
+
"groupBy": Array<string>;
|
|
19267
|
+
"filter"?: Models.FlowActivityQueryFilter;
|
|
19268
|
+
"order"?: string;
|
|
19269
|
+
}
|
|
19270
|
+
|
|
19271
|
+
export interface FlowActivityQueryClause {
|
|
19272
|
+
"type": string;
|
|
19273
|
+
"predicates": Array<Models.FlowActivityQueryPredicate>;
|
|
19274
|
+
}
|
|
19275
|
+
|
|
19276
|
+
export interface FlowActivityQueryFilter {
|
|
19277
|
+
"type": string;
|
|
19278
|
+
"clauses"?: Array<Models.FlowActivityQueryClause>;
|
|
19279
|
+
"predicates"?: Array<Models.FlowActivityQueryPredicate>;
|
|
19280
|
+
}
|
|
19281
|
+
|
|
19282
|
+
export interface FlowActivityQueryMetric {
|
|
19283
|
+
"metric": string;
|
|
19284
|
+
"details"?: boolean;
|
|
19285
|
+
}
|
|
19286
|
+
|
|
19287
|
+
export interface FlowActivityQueryPredicate {
|
|
19288
|
+
"type"?: string;
|
|
19289
|
+
"dimension"?: string;
|
|
19290
|
+
"operator"?: string;
|
|
19291
|
+
"value"?: string;
|
|
19292
|
+
}
|
|
19293
|
+
|
|
19294
|
+
export interface FlowActivityResponse {
|
|
19295
|
+
"results"?: Array<Models.FlowActivityData>;
|
|
19296
|
+
"entityIdDimension"?: string;
|
|
19297
|
+
}
|
|
19298
|
+
|
|
19299
|
+
export interface FlowActivityScoredAgent {
|
|
19300
|
+
"agentScore"?: number;
|
|
19301
|
+
"scoredAgentId"?: string;
|
|
19302
|
+
}
|
|
19303
|
+
|
|
18463
19304
|
export interface FlowAggregateDataContainer {
|
|
18464
19305
|
"group"?: { [key: string]: string; };
|
|
18465
19306
|
"data"?: Array<Models.StatisticalResponse>;
|
|
@@ -18507,6 +19348,24 @@ declare namespace Models {
|
|
|
18507
19348
|
"range"?: Models.AggregationRange;
|
|
18508
19349
|
}
|
|
18509
19350
|
|
|
19351
|
+
export interface FlowAsyncAggregateQueryResponse {
|
|
19352
|
+
"results"?: Array<Models.FlowAggregateDataContainer>;
|
|
19353
|
+
"cursor"?: string;
|
|
19354
|
+
}
|
|
19355
|
+
|
|
19356
|
+
export interface FlowAsyncAggregationQuery {
|
|
19357
|
+
"interval": string;
|
|
19358
|
+
"granularity"?: string;
|
|
19359
|
+
"timeZone"?: string;
|
|
19360
|
+
"groupBy"?: Array<string>;
|
|
19361
|
+
"filter"?: Models.FlowAggregateQueryFilter;
|
|
19362
|
+
"metrics": Array<string>;
|
|
19363
|
+
"flattenMultivaluedDimensions"?: boolean;
|
|
19364
|
+
"views"?: Array<Models.FlowAggregationView>;
|
|
19365
|
+
"alternateTimeDimension"?: string;
|
|
19366
|
+
"pageSize"?: number;
|
|
19367
|
+
}
|
|
19368
|
+
|
|
18510
19369
|
export interface FlowDiagnosticInfo {
|
|
18511
19370
|
"lastActionId"?: number;
|
|
18512
19371
|
}
|
|
@@ -18575,6 +19434,20 @@ declare namespace Models {
|
|
|
18575
19434
|
"pageCount"?: number;
|
|
18576
19435
|
}
|
|
18577
19436
|
|
|
19437
|
+
export interface FlowExecutionDataQueryResult {
|
|
19438
|
+
"id"?: string;
|
|
19439
|
+
"name"?: string;
|
|
19440
|
+
"startDateTime"?: string;
|
|
19441
|
+
"endDateTime"?: string;
|
|
19442
|
+
"flowId"?: string;
|
|
19443
|
+
"flowVersion"?: string;
|
|
19444
|
+
"conversationId"?: string;
|
|
19445
|
+
"flowType"?: string;
|
|
19446
|
+
"flowErrorReason"?: string;
|
|
19447
|
+
"flowName"?: string;
|
|
19448
|
+
"selfUri"?: string;
|
|
19449
|
+
}
|
|
19450
|
+
|
|
18578
19451
|
export interface FlowExecutionLaunchRequest {
|
|
18579
19452
|
"flowId": string;
|
|
18580
19453
|
"flowVersion"?: string;
|
|
@@ -18820,6 +19693,19 @@ declare namespace Models {
|
|
|
18820
19693
|
"pageCount"?: number;
|
|
18821
19694
|
}
|
|
18822
19695
|
|
|
19696
|
+
export interface FlowResultEntityListing {
|
|
19697
|
+
"entities"?: Array<Models.FlowExecutionDataQueryResult>;
|
|
19698
|
+
"pageSize"?: number;
|
|
19699
|
+
"pageNumber"?: number;
|
|
19700
|
+
"total"?: number;
|
|
19701
|
+
"firstUri"?: string;
|
|
19702
|
+
"nextUri"?: string;
|
|
19703
|
+
"previousUri"?: string;
|
|
19704
|
+
"lastUri"?: string;
|
|
19705
|
+
"selfUri"?: string;
|
|
19706
|
+
"pageCount"?: number;
|
|
19707
|
+
}
|
|
19708
|
+
|
|
18823
19709
|
export interface FlowRuntimeExecution {
|
|
18824
19710
|
"id"?: string;
|
|
18825
19711
|
"name"?: string;
|
|
@@ -18895,6 +19781,14 @@ declare namespace Models {
|
|
|
18895
19781
|
"pageCount"?: number;
|
|
18896
19782
|
}
|
|
18897
19783
|
|
|
19784
|
+
export interface FlowsQueryCriteriaResponse {
|
|
19785
|
+
"criteria"?: Array<Models.QueryCriteria>;
|
|
19786
|
+
"flowTypes"?: Array<string>;
|
|
19787
|
+
"actionTypes"?: Array<string>;
|
|
19788
|
+
"errorCodes"?: Array<string>;
|
|
19789
|
+
"warningCodes"?: Array<string>;
|
|
19790
|
+
}
|
|
19791
|
+
|
|
18898
19792
|
export interface FooterTemplate {
|
|
18899
19793
|
"type"?: string;
|
|
18900
19794
|
"applicableResources"?: Array<string>;
|
|
@@ -19149,6 +20043,22 @@ declare namespace Models {
|
|
|
19149
20043
|
"canUseForScheduling"?: boolean;
|
|
19150
20044
|
}
|
|
19151
20045
|
|
|
20046
|
+
export interface GenericActionEvent {
|
|
20047
|
+
"action": Models.GenericEventAction;
|
|
20048
|
+
"actionMap"?: Models.ActionEventActionMap;
|
|
20049
|
+
"errorCode"?: string;
|
|
20050
|
+
"errorMessage"?: string;
|
|
20051
|
+
}
|
|
20052
|
+
|
|
20053
|
+
export interface GenericEventAction {
|
|
20054
|
+
"id": string;
|
|
20055
|
+
"state"?: string;
|
|
20056
|
+
"mediaType"?: string;
|
|
20057
|
+
"prompt"?: string;
|
|
20058
|
+
"mediaAddress"?: string;
|
|
20059
|
+
"createdDate"?: string;
|
|
20060
|
+
}
|
|
20061
|
+
|
|
19152
20062
|
export interface GenericSAML {
|
|
19153
20063
|
"id"?: string;
|
|
19154
20064
|
"name"?: string;
|
|
@@ -19208,6 +20118,14 @@ declare namespace Models {
|
|
|
19208
20118
|
"selfUri"?: string;
|
|
19209
20119
|
}
|
|
19210
20120
|
|
|
20121
|
+
export interface GetFlowExecutionDataJobResult {
|
|
20122
|
+
"id"?: string;
|
|
20123
|
+
"name"?: string;
|
|
20124
|
+
"entities"?: Array<Models.ExecutionDataEntity>;
|
|
20125
|
+
"jobState"?: string;
|
|
20126
|
+
"selfUri"?: string;
|
|
20127
|
+
}
|
|
20128
|
+
|
|
19211
20129
|
export interface GetMetricDefinitionsResponse {
|
|
19212
20130
|
"total"?: number;
|
|
19213
20131
|
"entities"?: Array<Models.MetricDefinition>;
|
|
@@ -19778,6 +20696,11 @@ declare namespace Models {
|
|
|
19778
20696
|
"idleAfterSeconds"?: number;
|
|
19779
20697
|
}
|
|
19780
20698
|
|
|
20699
|
+
export interface IdleTokenTimeout {
|
|
20700
|
+
"idleTokenTimeoutSeconds"?: number;
|
|
20701
|
+
"enableIdleTokenTimeout"?: boolean;
|
|
20702
|
+
}
|
|
20703
|
+
|
|
19781
20704
|
export interface IgnoredActivityCategories {
|
|
19782
20705
|
"values"?: Array<string>;
|
|
19783
20706
|
}
|
|
@@ -20401,6 +21324,24 @@ declare namespace Models {
|
|
|
20401
21324
|
"buildNumber": string;
|
|
20402
21325
|
}
|
|
20403
21326
|
|
|
21327
|
+
export interface JourneyAsyncAggregateQueryResponse {
|
|
21328
|
+
"results"?: Array<Models.JourneyAggregateDataContainer>;
|
|
21329
|
+
"cursor"?: string;
|
|
21330
|
+
}
|
|
21331
|
+
|
|
21332
|
+
export interface JourneyAsyncAggregationQuery {
|
|
21333
|
+
"interval": string;
|
|
21334
|
+
"granularity"?: string;
|
|
21335
|
+
"timeZone"?: string;
|
|
21336
|
+
"groupBy"?: Array<string>;
|
|
21337
|
+
"filter"?: Models.JourneyAggregateQueryFilter;
|
|
21338
|
+
"metrics": Array<string>;
|
|
21339
|
+
"flattenMultivaluedDimensions"?: boolean;
|
|
21340
|
+
"views"?: Array<Models.JourneyAggregationView>;
|
|
21341
|
+
"alternateTimeDimension"?: string;
|
|
21342
|
+
"pageSize"?: number;
|
|
21343
|
+
}
|
|
21344
|
+
|
|
20404
21345
|
export interface JourneyCampaign {
|
|
20405
21346
|
"content"?: string;
|
|
20406
21347
|
"medium"?: string;
|
|
@@ -21309,6 +22250,75 @@ declare namespace Models {
|
|
|
21309
22250
|
"knowledgeBase"?: Models.AddressableEntityRef;
|
|
21310
22251
|
}
|
|
21311
22252
|
|
|
22253
|
+
export interface KnowledgeAggregateDataContainer {
|
|
22254
|
+
"group"?: { [key: string]: string; };
|
|
22255
|
+
"data"?: Array<Models.StatisticalResponse>;
|
|
22256
|
+
}
|
|
22257
|
+
|
|
22258
|
+
export interface KnowledgeAggregateQueryClause {
|
|
22259
|
+
"type": string;
|
|
22260
|
+
"predicates": Array<Models.KnowledgeAggregateQueryPredicate>;
|
|
22261
|
+
}
|
|
22262
|
+
|
|
22263
|
+
export interface KnowledgeAggregateQueryFilter {
|
|
22264
|
+
"type": string;
|
|
22265
|
+
"clauses"?: Array<Models.KnowledgeAggregateQueryClause>;
|
|
22266
|
+
"predicates"?: Array<Models.KnowledgeAggregateQueryPredicate>;
|
|
22267
|
+
}
|
|
22268
|
+
|
|
22269
|
+
export interface KnowledgeAggregateQueryPredicate {
|
|
22270
|
+
"type"?: string;
|
|
22271
|
+
"dimension"?: string;
|
|
22272
|
+
"operator"?: string;
|
|
22273
|
+
"value"?: string;
|
|
22274
|
+
"range"?: Models.NumericRange;
|
|
22275
|
+
}
|
|
22276
|
+
|
|
22277
|
+
export interface KnowledgeAggregateQueryResponse {
|
|
22278
|
+
"results"?: Array<Models.KnowledgeAggregateDataContainer>;
|
|
22279
|
+
}
|
|
22280
|
+
|
|
22281
|
+
export interface KnowledgeAggregationQuery {
|
|
22282
|
+
"interval": string;
|
|
22283
|
+
"granularity"?: string;
|
|
22284
|
+
"timeZone"?: string;
|
|
22285
|
+
"groupBy"?: Array<string>;
|
|
22286
|
+
"filter"?: Models.KnowledgeAggregateQueryFilter;
|
|
22287
|
+
"metrics": Array<string>;
|
|
22288
|
+
"flattenMultivaluedDimensions"?: boolean;
|
|
22289
|
+
"views"?: Array<Models.KnowledgeAggregationView>;
|
|
22290
|
+
"alternateTimeDimension"?: string;
|
|
22291
|
+
"queryType"?: string;
|
|
22292
|
+
"limit"?: number;
|
|
22293
|
+
}
|
|
22294
|
+
|
|
22295
|
+
export interface KnowledgeAggregationView {
|
|
22296
|
+
"target": string;
|
|
22297
|
+
"name": string;
|
|
22298
|
+
"function": string;
|
|
22299
|
+
"range"?: Models.AggregationRange;
|
|
22300
|
+
}
|
|
22301
|
+
|
|
22302
|
+
export interface KnowledgeAsyncAggregateQueryResponse {
|
|
22303
|
+
"results"?: Array<Models.KnowledgeAggregateDataContainer>;
|
|
22304
|
+
"cursor"?: string;
|
|
22305
|
+
}
|
|
22306
|
+
|
|
22307
|
+
export interface KnowledgeAsyncAggregationQuery {
|
|
22308
|
+
"interval": string;
|
|
22309
|
+
"granularity"?: string;
|
|
22310
|
+
"timeZone"?: string;
|
|
22311
|
+
"groupBy"?: Array<string>;
|
|
22312
|
+
"filter"?: Models.KnowledgeAggregateQueryFilter;
|
|
22313
|
+
"metrics": Array<string>;
|
|
22314
|
+
"flattenMultivaluedDimensions"?: boolean;
|
|
22315
|
+
"views"?: Array<Models.KnowledgeAggregationView>;
|
|
22316
|
+
"alternateTimeDimension"?: string;
|
|
22317
|
+
"queryType"?: string;
|
|
22318
|
+
"limit"?: number;
|
|
22319
|
+
"pageSize"?: number;
|
|
22320
|
+
}
|
|
22321
|
+
|
|
21312
22322
|
export interface KnowledgeBase {
|
|
21313
22323
|
"id"?: string;
|
|
21314
22324
|
"name"?: string;
|
|
@@ -21398,6 +22408,10 @@ declare namespace Models {
|
|
|
21398
22408
|
"autocomplete": boolean;
|
|
21399
22409
|
}
|
|
21400
22410
|
|
|
22411
|
+
export interface KnowledgeDocumentBulkRemoveRequest {
|
|
22412
|
+
"entities": Array<Models.WritableEntity>;
|
|
22413
|
+
}
|
|
22414
|
+
|
|
21401
22415
|
export interface KnowledgeDocumentBulkRequest {
|
|
21402
22416
|
"type": string;
|
|
21403
22417
|
"externalUrl"?: string;
|
|
@@ -21407,6 +22421,39 @@ declare namespace Models {
|
|
|
21407
22421
|
"id"?: string;
|
|
21408
22422
|
}
|
|
21409
22423
|
|
|
22424
|
+
export interface KnowledgeDocumentBulkUpdateEntity {
|
|
22425
|
+
"id"?: string;
|
|
22426
|
+
"categoryId"?: string;
|
|
22427
|
+
"labelIds"?: Array<string>;
|
|
22428
|
+
}
|
|
22429
|
+
|
|
22430
|
+
export interface KnowledgeDocumentBulkUpdateRequest {
|
|
22431
|
+
"entities": Array<Models.KnowledgeDocumentBulkUpdateEntity>;
|
|
22432
|
+
}
|
|
22433
|
+
|
|
22434
|
+
export interface KnowledgeDocumentBulkVersionAddEntity {
|
|
22435
|
+
"id"?: string;
|
|
22436
|
+
"restoreFromVersionId"?: string;
|
|
22437
|
+
"restorePrevious"?: boolean;
|
|
22438
|
+
}
|
|
22439
|
+
|
|
22440
|
+
export interface KnowledgeDocumentBulkVersionAddRequest {
|
|
22441
|
+
"entities": Array<Models.KnowledgeDocumentBulkVersionAddEntity>;
|
|
22442
|
+
}
|
|
22443
|
+
|
|
22444
|
+
export interface KnowledgeDocumentContentUpload {
|
|
22445
|
+
"id"?: string;
|
|
22446
|
+
"contentType": string;
|
|
22447
|
+
"fileName": string;
|
|
22448
|
+
"status"?: string;
|
|
22449
|
+
"uploadKey"?: string;
|
|
22450
|
+
"url"?: string;
|
|
22451
|
+
"headers"?: { [key: string]: string; };
|
|
22452
|
+
"document"?: Models.AddressableEntityRef;
|
|
22453
|
+
"errorMessage"?: string;
|
|
22454
|
+
"selfUri"?: string;
|
|
22455
|
+
}
|
|
22456
|
+
|
|
21410
22457
|
export interface KnowledgeDocumentGuestSearch {
|
|
21411
22458
|
"query": string;
|
|
21412
22459
|
"pageSize"?: number;
|
|
@@ -22707,6 +23754,13 @@ declare namespace Models {
|
|
|
22707
23754
|
"keypairId": string;
|
|
22708
23755
|
}
|
|
22709
23756
|
|
|
23757
|
+
export interface LocalTime {
|
|
23758
|
+
"hour"?: number;
|
|
23759
|
+
"minute"?: number;
|
|
23760
|
+
"second"?: number;
|
|
23761
|
+
"nano"?: number;
|
|
23762
|
+
}
|
|
23763
|
+
|
|
22710
23764
|
export interface LocalizedLabels {
|
|
22711
23765
|
"key"?: string;
|
|
22712
23766
|
"value"?: string;
|
|
@@ -24043,11 +25097,98 @@ declare namespace Models {
|
|
|
24043
25097
|
"entities"?: Array<Models.WfmUserNotification>;
|
|
24044
25098
|
}
|
|
24045
25099
|
|
|
25100
|
+
export interface NuanceApplication {
|
|
25101
|
+
"id": string;
|
|
25102
|
+
"tag": string;
|
|
25103
|
+
"name": string;
|
|
25104
|
+
}
|
|
25105
|
+
|
|
25106
|
+
export interface NuanceBot {
|
|
25107
|
+
"id": string;
|
|
25108
|
+
"name": string;
|
|
25109
|
+
"integrationId": string;
|
|
25110
|
+
"nuanceOrganization": Models.NuanceOrganization;
|
|
25111
|
+
"application": Models.NuanceApplication;
|
|
25112
|
+
"nuanceEnvironment": Models.NuanceEnvironment;
|
|
25113
|
+
"geography": Models.NuanceGeography;
|
|
25114
|
+
"credentials"?: Array<Models.NuanceBotCredentials>;
|
|
25115
|
+
"variables"?: Array<Models.NuanceBotVariable>;
|
|
25116
|
+
"transferNodes"?: Array<Models.NuanceBotTransferNode>;
|
|
25117
|
+
"locales"?: Array<string>;
|
|
25118
|
+
"channels"?: Array<Models.NuanceChannel>;
|
|
25119
|
+
"selfUri"?: string;
|
|
25120
|
+
}
|
|
25121
|
+
|
|
25122
|
+
export interface NuanceBotCredentials {
|
|
25123
|
+
"appId": string;
|
|
25124
|
+
"clientId": string;
|
|
25125
|
+
"clientSecret"?: string;
|
|
25126
|
+
"clientSecretProvided"?: boolean;
|
|
25127
|
+
}
|
|
25128
|
+
|
|
25129
|
+
export interface NuanceBotEntityListing {
|
|
25130
|
+
"entities"?: Array<Models.NuanceBot>;
|
|
25131
|
+
"pageSize"?: number;
|
|
25132
|
+
"pageNumber"?: number;
|
|
25133
|
+
"total"?: number;
|
|
25134
|
+
"firstUri"?: string;
|
|
25135
|
+
"nextUri"?: string;
|
|
25136
|
+
"previousUri"?: string;
|
|
25137
|
+
"lastUri"?: string;
|
|
25138
|
+
"selfUri"?: string;
|
|
25139
|
+
"pageCount"?: number;
|
|
25140
|
+
}
|
|
25141
|
+
|
|
25142
|
+
export interface NuanceBotLaunchSettings {
|
|
25143
|
+
"botExecutionConfigurations": Array<Models.BotExecutionConfiguration>;
|
|
25144
|
+
}
|
|
25145
|
+
|
|
25146
|
+
export interface NuanceBotTransferNode {
|
|
25147
|
+
"id": string;
|
|
25148
|
+
"name": string;
|
|
25149
|
+
"type": string;
|
|
25150
|
+
"description"?: string;
|
|
25151
|
+
"requestVariables"?: Array<Models.NuanceBotVariable>;
|
|
25152
|
+
}
|
|
25153
|
+
|
|
25154
|
+
export interface NuanceBotVariable {
|
|
25155
|
+
"id": string;
|
|
25156
|
+
"name": string;
|
|
25157
|
+
"description"?: string;
|
|
25158
|
+
"reserved"?: boolean;
|
|
25159
|
+
"simpleVariableInfo"?: string;
|
|
25160
|
+
"complexGenericVariableInfo"?: Models.ComplexVariableInfo;
|
|
25161
|
+
}
|
|
25162
|
+
|
|
25163
|
+
export interface NuanceChannel {
|
|
25164
|
+
"id": string;
|
|
25165
|
+
"name": string;
|
|
25166
|
+
"modes"?: Array<string>;
|
|
25167
|
+
"color"?: string;
|
|
25168
|
+
}
|
|
25169
|
+
|
|
25170
|
+
export interface NuanceEnvironment {
|
|
25171
|
+
"id": string;
|
|
25172
|
+
"name": string;
|
|
25173
|
+
"environmentDesignation": string;
|
|
25174
|
+
"executionHost"?: string;
|
|
25175
|
+
}
|
|
25176
|
+
|
|
25177
|
+
export interface NuanceGeography {
|
|
25178
|
+
"id": string;
|
|
25179
|
+
"name": string;
|
|
25180
|
+
}
|
|
25181
|
+
|
|
24046
25182
|
export interface NuanceMixDlgSettings {
|
|
24047
25183
|
"channelId"?: string;
|
|
24048
25184
|
"inputParameters"?: { [key: string]: object; };
|
|
24049
25185
|
}
|
|
24050
25186
|
|
|
25187
|
+
export interface NuanceOrganization {
|
|
25188
|
+
"id": string;
|
|
25189
|
+
"name": string;
|
|
25190
|
+
}
|
|
25191
|
+
|
|
24051
25192
|
export interface Number {
|
|
24052
25193
|
"start"?: string;
|
|
24053
25194
|
"end"?: string;
|
|
@@ -24543,6 +25684,12 @@ declare namespace Models {
|
|
|
24543
25684
|
"selfUri"?: string;
|
|
24544
25685
|
}
|
|
24545
25686
|
|
|
25687
|
+
export interface OrganizationPresenceDefinitionEntityListing {
|
|
25688
|
+
"total"?: number;
|
|
25689
|
+
"entities"?: Array<Models.OrganizationPresenceDefinition>;
|
|
25690
|
+
"selfUri"?: string;
|
|
25691
|
+
}
|
|
25692
|
+
|
|
24546
25693
|
export interface OrganizationPresenceEntityListing {
|
|
24547
25694
|
"entities"?: Array<Models.OrganizationPresence>;
|
|
24548
25695
|
"pageSize"?: number;
|
|
@@ -24878,11 +26025,74 @@ declare namespace Models {
|
|
|
24878
26025
|
"modifiedDate"?: string;
|
|
24879
26026
|
}
|
|
24880
26027
|
|
|
26028
|
+
export interface OutcomeAchievedEvent {
|
|
26029
|
+
"outcome": Models.OutcomeAchievedEventOutcome;
|
|
26030
|
+
"userAgentString"?: string;
|
|
26031
|
+
"browser"?: Models.Browser;
|
|
26032
|
+
"device"?: Models.Device;
|
|
26033
|
+
"geolocation"?: Models.JourneyGeolocation;
|
|
26034
|
+
"ipAddress"?: string;
|
|
26035
|
+
"ipOrganization"?: string;
|
|
26036
|
+
"mktCampaign"?: Models.JourneyCampaign;
|
|
26037
|
+
"visitReferrer"?: Models.Referrer;
|
|
26038
|
+
"visitCreatedDate"?: string;
|
|
26039
|
+
}
|
|
26040
|
+
|
|
26041
|
+
export interface OutcomeAchievedEventOutcome {
|
|
26042
|
+
"id"?: string;
|
|
26043
|
+
"selfUri"?: string;
|
|
26044
|
+
"displayName": string;
|
|
26045
|
+
"version"?: number;
|
|
26046
|
+
}
|
|
26047
|
+
|
|
24881
26048
|
export interface OutcomeAchievement {
|
|
24882
26049
|
"outcome"?: Models.AchievedOutcome;
|
|
24883
26050
|
"achievedDate"?: string;
|
|
24884
26051
|
}
|
|
24885
26052
|
|
|
26053
|
+
export interface OutcomeAttributionAsyncResponse {
|
|
26054
|
+
"id"?: string;
|
|
26055
|
+
"percentFailedThreshold"?: number;
|
|
26056
|
+
"selfUri"?: string;
|
|
26057
|
+
}
|
|
26058
|
+
|
|
26059
|
+
export interface OutcomeAttributionJobStateResponse {
|
|
26060
|
+
"id"?: string;
|
|
26061
|
+
"state"?: string;
|
|
26062
|
+
"resultsUri"?: string;
|
|
26063
|
+
"percentFailedThreshold"?: number;
|
|
26064
|
+
"selfUri"?: string;
|
|
26065
|
+
"createdDate"?: string;
|
|
26066
|
+
}
|
|
26067
|
+
|
|
26068
|
+
export interface OutcomeAttributionListing {
|
|
26069
|
+
"entities": Array<Models.OutcomeAttributionRequest>;
|
|
26070
|
+
"percentFailedThreshold"?: number;
|
|
26071
|
+
}
|
|
26072
|
+
|
|
26073
|
+
export interface OutcomeAttributionRequest {
|
|
26074
|
+
"outcomeId": string;
|
|
26075
|
+
"externalContactId"?: string;
|
|
26076
|
+
"associatedValue": number;
|
|
26077
|
+
"touchpoints": Array<Models.Touchpoint>;
|
|
26078
|
+
"createdDate": string;
|
|
26079
|
+
}
|
|
26080
|
+
|
|
26081
|
+
export interface OutcomeAttributionResponseListing {
|
|
26082
|
+
"entities"?: Array<Models.OutcomeAttributionResultsResponse>;
|
|
26083
|
+
}
|
|
26084
|
+
|
|
26085
|
+
export interface OutcomeAttributionResultsResponse {
|
|
26086
|
+
"outcomeId"?: string;
|
|
26087
|
+
"index"?: number;
|
|
26088
|
+
"externalContactId"?: string;
|
|
26089
|
+
"associatedValue"?: number;
|
|
26090
|
+
"state": string;
|
|
26091
|
+
"message": string;
|
|
26092
|
+
"touchpoints"?: Array<Models.TouchpointResponse>;
|
|
26093
|
+
"createdDate"?: string;
|
|
26094
|
+
}
|
|
26095
|
+
|
|
24886
26096
|
export interface OutcomeConfig {
|
|
24887
26097
|
"values"?: Array<string>;
|
|
24888
26098
|
}
|
|
@@ -25108,6 +26318,11 @@ declare namespace Models {
|
|
|
25108
26318
|
"bargedParticipantId"?: string;
|
|
25109
26319
|
}
|
|
25110
26320
|
|
|
26321
|
+
export interface ParticipantInfo {
|
|
26322
|
+
"activeParticipantCount"?: number;
|
|
26323
|
+
"version"?: number;
|
|
26324
|
+
}
|
|
26325
|
+
|
|
25111
26326
|
export interface ParticipantMetrics {
|
|
25112
26327
|
"agentDurationPercentage"?: number;
|
|
25113
26328
|
"customerDurationPercentage"?: number;
|
|
@@ -26264,6 +27479,15 @@ declare namespace Models {
|
|
|
26264
27479
|
"downloadUrl"?: string;
|
|
26265
27480
|
}
|
|
26266
27481
|
|
|
27482
|
+
export interface QueryCriteria {
|
|
27483
|
+
"criteriaKey"?: string;
|
|
27484
|
+
"criteriaGroups"?: Array<string>;
|
|
27485
|
+
"description"?: string;
|
|
27486
|
+
"operators"?: Array<string>;
|
|
27487
|
+
"dataType"?: string;
|
|
27488
|
+
"categoryInfo"?: Models.CriteriaCategoryInfo;
|
|
27489
|
+
}
|
|
27490
|
+
|
|
26267
27491
|
export interface QueryDivision {
|
|
26268
27492
|
}
|
|
26269
27493
|
|
|
@@ -29610,6 +30834,55 @@ declare namespace Models {
|
|
|
29610
30834
|
"doNotChangeManuallyEditedShifts"?: boolean;
|
|
29611
30835
|
}
|
|
29612
30836
|
|
|
30837
|
+
export interface ResolutionAggregateDataContainer {
|
|
30838
|
+
"group"?: { [key: string]: string; };
|
|
30839
|
+
"data"?: Array<Models.StatisticalResponse>;
|
|
30840
|
+
}
|
|
30841
|
+
|
|
30842
|
+
export interface ResolutionAggregateQueryClause {
|
|
30843
|
+
"type": string;
|
|
30844
|
+
"predicates": Array<Models.ResolutionAggregateQueryPredicate>;
|
|
30845
|
+
}
|
|
30846
|
+
|
|
30847
|
+
export interface ResolutionAggregateQueryFilter {
|
|
30848
|
+
"type": string;
|
|
30849
|
+
"clauses"?: Array<Models.ResolutionAggregateQueryClause>;
|
|
30850
|
+
"predicates"?: Array<Models.ResolutionAggregateQueryPredicate>;
|
|
30851
|
+
}
|
|
30852
|
+
|
|
30853
|
+
export interface ResolutionAggregateQueryPredicate {
|
|
30854
|
+
"type"?: string;
|
|
30855
|
+
"dimension"?: string;
|
|
30856
|
+
"operator"?: string;
|
|
30857
|
+
"value"?: string;
|
|
30858
|
+
"range"?: Models.NumericRange;
|
|
30859
|
+
}
|
|
30860
|
+
|
|
30861
|
+
export interface ResolutionAggregationView {
|
|
30862
|
+
"target": string;
|
|
30863
|
+
"name": string;
|
|
30864
|
+
"function": string;
|
|
30865
|
+
"range"?: Models.AggregationRange;
|
|
30866
|
+
}
|
|
30867
|
+
|
|
30868
|
+
export interface ResolutionAsyncAggregateQueryResponse {
|
|
30869
|
+
"results"?: Array<Models.ResolutionAggregateDataContainer>;
|
|
30870
|
+
"cursor"?: string;
|
|
30871
|
+
}
|
|
30872
|
+
|
|
30873
|
+
export interface ResolutionAsyncAggregationQuery {
|
|
30874
|
+
"interval": string;
|
|
30875
|
+
"granularity"?: string;
|
|
30876
|
+
"timeZone"?: string;
|
|
30877
|
+
"groupBy"?: Array<string>;
|
|
30878
|
+
"filter"?: Models.ResolutionAggregateQueryFilter;
|
|
30879
|
+
"metrics": Array<string>;
|
|
30880
|
+
"flattenMultivaluedDimensions"?: boolean;
|
|
30881
|
+
"views"?: Array<Models.ResolutionAggregationView>;
|
|
30882
|
+
"alternateTimeDimension"?: string;
|
|
30883
|
+
"pageSize"?: number;
|
|
30884
|
+
}
|
|
30885
|
+
|
|
29613
30886
|
export interface ResolutionDetailQueryClause {
|
|
29614
30887
|
"type": string;
|
|
29615
30888
|
"predicates": Array<Models.ResolutionDetailQueryPredicate>;
|
|
@@ -29875,6 +31148,66 @@ declare namespace Models {
|
|
|
29875
31148
|
"skills"?: Array<Models.RoutingSkillReference>;
|
|
29876
31149
|
}
|
|
29877
31150
|
|
|
31151
|
+
export interface RoutingActivityData {
|
|
31152
|
+
"group"?: { [key: string]: string; };
|
|
31153
|
+
"data"?: Array<Models.RoutingActivityMetricValue>;
|
|
31154
|
+
"truncated"?: boolean;
|
|
31155
|
+
"entities"?: Array<Models.RoutingActivityEntityData>;
|
|
31156
|
+
}
|
|
31157
|
+
|
|
31158
|
+
export interface RoutingActivityEntityData {
|
|
31159
|
+
"activityDate": string;
|
|
31160
|
+
"organizationPresenceId"?: string;
|
|
31161
|
+
"presenceDate"?: string;
|
|
31162
|
+
"queueId"?: string;
|
|
31163
|
+
"queueMembershipStatus"?: string;
|
|
31164
|
+
"routingStatus"?: string;
|
|
31165
|
+
"routingStatusDate"?: string;
|
|
31166
|
+
"systemPresence"?: string;
|
|
31167
|
+
"teamId"?: string;
|
|
31168
|
+
"userId"?: string;
|
|
31169
|
+
}
|
|
31170
|
+
|
|
31171
|
+
export interface RoutingActivityMetricValue {
|
|
31172
|
+
"metric"?: string;
|
|
31173
|
+
"count"?: number;
|
|
31174
|
+
}
|
|
31175
|
+
|
|
31176
|
+
export interface RoutingActivityQuery {
|
|
31177
|
+
"metrics": Array<Models.RoutingActivityQueryMetric>;
|
|
31178
|
+
"groupBy": Array<string>;
|
|
31179
|
+
"filter"?: Models.RoutingActivityQueryFilter;
|
|
31180
|
+
"order"?: string;
|
|
31181
|
+
}
|
|
31182
|
+
|
|
31183
|
+
export interface RoutingActivityQueryClause {
|
|
31184
|
+
"type": string;
|
|
31185
|
+
"predicates": Array<Models.RoutingActivityQueryPredicate>;
|
|
31186
|
+
}
|
|
31187
|
+
|
|
31188
|
+
export interface RoutingActivityQueryFilter {
|
|
31189
|
+
"type": string;
|
|
31190
|
+
"clauses"?: Array<Models.RoutingActivityQueryClause>;
|
|
31191
|
+
"predicates"?: Array<Models.RoutingActivityQueryPredicate>;
|
|
31192
|
+
}
|
|
31193
|
+
|
|
31194
|
+
export interface RoutingActivityQueryMetric {
|
|
31195
|
+
"metric": string;
|
|
31196
|
+
"details"?: boolean;
|
|
31197
|
+
}
|
|
31198
|
+
|
|
31199
|
+
export interface RoutingActivityQueryPredicate {
|
|
31200
|
+
"type"?: string;
|
|
31201
|
+
"dimension"?: string;
|
|
31202
|
+
"operator"?: string;
|
|
31203
|
+
"value"?: string;
|
|
31204
|
+
}
|
|
31205
|
+
|
|
31206
|
+
export interface RoutingActivityResponse {
|
|
31207
|
+
"results"?: Array<Models.RoutingActivityData>;
|
|
31208
|
+
"entityIdDimension"?: string;
|
|
31209
|
+
}
|
|
31210
|
+
|
|
29878
31211
|
export interface RoutingConversationAttributesRequest {
|
|
29879
31212
|
"priority"?: number;
|
|
29880
31213
|
"skillIds"?: Array<string>;
|
|
@@ -30713,6 +32046,64 @@ declare namespace Models {
|
|
|
30713
32046
|
"disconnectType"?: string;
|
|
30714
32047
|
}
|
|
30715
32048
|
|
|
32049
|
+
export interface SegmentAssignedEvent {
|
|
32050
|
+
"segment": Models.SegmentAssignedEventSegment;
|
|
32051
|
+
"userAgentString"?: string;
|
|
32052
|
+
"browser"?: Models.Browser;
|
|
32053
|
+
"device"?: Models.Device;
|
|
32054
|
+
"geolocation"?: Models.JourneyGeolocation;
|
|
32055
|
+
"ipAddress"?: string;
|
|
32056
|
+
"ipOrganization"?: string;
|
|
32057
|
+
"mktCampaign"?: Models.JourneyCampaign;
|
|
32058
|
+
"visitReferrer"?: Models.Referrer;
|
|
32059
|
+
"visitCreatedDate"?: string;
|
|
32060
|
+
}
|
|
32061
|
+
|
|
32062
|
+
export interface SegmentAssignedEventSegment {
|
|
32063
|
+
"id"?: string;
|
|
32064
|
+
"selfUri"?: string;
|
|
32065
|
+
"displayName": string;
|
|
32066
|
+
"version"?: number;
|
|
32067
|
+
"scope"?: string;
|
|
32068
|
+
}
|
|
32069
|
+
|
|
32070
|
+
export interface SegmentAssignment {
|
|
32071
|
+
"id"?: string;
|
|
32072
|
+
"state"?: string;
|
|
32073
|
+
"dateAssigned"?: string;
|
|
32074
|
+
"dateUnassigned"?: string;
|
|
32075
|
+
"dateModified"?: string;
|
|
32076
|
+
"segment"?: Models.SegmentAssignmentSegment;
|
|
32077
|
+
"customerId"?: string;
|
|
32078
|
+
"customerIdType"?: string;
|
|
32079
|
+
"session"?: Models.SegmentAssignmentSession;
|
|
32080
|
+
"externalContact"?: Models.AddressableEntityRef;
|
|
32081
|
+
}
|
|
32082
|
+
|
|
32083
|
+
export interface SegmentAssignmentEvent {
|
|
32084
|
+
"segment"?: Models.AddressableEntityRef;
|
|
32085
|
+
}
|
|
32086
|
+
|
|
32087
|
+
export interface SegmentAssignmentListing {
|
|
32088
|
+
"entities"?: Array<Models.SegmentAssignment>;
|
|
32089
|
+
"nextUri"?: string;
|
|
32090
|
+
"selfUri"?: string;
|
|
32091
|
+
"previousUri"?: string;
|
|
32092
|
+
}
|
|
32093
|
+
|
|
32094
|
+
export interface SegmentAssignmentSegment {
|
|
32095
|
+
"id"?: string;
|
|
32096
|
+
"scope"?: string;
|
|
32097
|
+
"version"?: number;
|
|
32098
|
+
"selfUri"?: string;
|
|
32099
|
+
}
|
|
32100
|
+
|
|
32101
|
+
export interface SegmentAssignmentSession {
|
|
32102
|
+
"id"?: string;
|
|
32103
|
+
"type"?: string;
|
|
32104
|
+
"selfUri"?: string;
|
|
32105
|
+
}
|
|
32106
|
+
|
|
30716
32107
|
export interface SegmentDetailQueryClause {
|
|
30717
32108
|
"type": string;
|
|
30718
32109
|
"predicates": Array<Models.SegmentDetailQueryPredicate>;
|
|
@@ -31425,6 +32816,16 @@ declare namespace Models {
|
|
|
31425
32816
|
"pageCount"?: number;
|
|
31426
32817
|
}
|
|
31427
32818
|
|
|
32819
|
+
export interface SmsPhoneNumberImport {
|
|
32820
|
+
"id"?: string;
|
|
32821
|
+
"phoneNumber": string;
|
|
32822
|
+
"phoneNumberType": string;
|
|
32823
|
+
"countryCode": string;
|
|
32824
|
+
"integrationId": string;
|
|
32825
|
+
"compliance"?: Models.Compliance;
|
|
32826
|
+
"selfUri"?: string;
|
|
32827
|
+
}
|
|
32828
|
+
|
|
31428
32829
|
export interface SmsPhoneNumberProvision {
|
|
31429
32830
|
"id"?: string;
|
|
31430
32831
|
"phoneNumber": string;
|
|
@@ -31733,6 +33134,11 @@ declare namespace Models {
|
|
|
31733
33134
|
"status": string;
|
|
31734
33135
|
}
|
|
31735
33136
|
|
|
33137
|
+
export interface Subscription {
|
|
33138
|
+
"id"?: string;
|
|
33139
|
+
"topic"?: string;
|
|
33140
|
+
}
|
|
33141
|
+
|
|
31736
33142
|
export interface SubscriptionOverviewUsage {
|
|
31737
33143
|
"name": string;
|
|
31738
33144
|
"partNumber": string;
|
|
@@ -31928,6 +33334,24 @@ declare namespace Models {
|
|
|
31928
33334
|
"sendingDomain": string;
|
|
31929
33335
|
}
|
|
31930
33336
|
|
|
33337
|
+
export interface SurveyAsyncAggregateQueryResponse {
|
|
33338
|
+
"results"?: Array<Models.SurveyAggregateDataContainer>;
|
|
33339
|
+
"cursor"?: string;
|
|
33340
|
+
}
|
|
33341
|
+
|
|
33342
|
+
export interface SurveyAsyncAggregationQuery {
|
|
33343
|
+
"interval": string;
|
|
33344
|
+
"granularity"?: string;
|
|
33345
|
+
"timeZone"?: string;
|
|
33346
|
+
"groupBy"?: Array<string>;
|
|
33347
|
+
"filter"?: Models.SurveyAggregateQueryFilter;
|
|
33348
|
+
"metrics": Array<string>;
|
|
33349
|
+
"flattenMultivaluedDimensions"?: boolean;
|
|
33350
|
+
"views"?: Array<Models.SurveyAggregationView>;
|
|
33351
|
+
"alternateTimeDimension"?: string;
|
|
33352
|
+
"pageSize"?: number;
|
|
33353
|
+
}
|
|
33354
|
+
|
|
31931
33355
|
export interface SurveyDetailQueryClause {
|
|
31932
33356
|
"type": string;
|
|
31933
33357
|
"predicates": Array<Models.SurveyDetailQueryPredicate>;
|
|
@@ -32135,6 +33559,71 @@ declare namespace Models {
|
|
|
32135
33559
|
"targetPerformanceProfileId": string;
|
|
32136
33560
|
}
|
|
32137
33561
|
|
|
33562
|
+
export interface TaskManagementAggregateDataContainer {
|
|
33563
|
+
"group"?: { [key: string]: string; };
|
|
33564
|
+
"data"?: Array<Models.StatisticalResponse>;
|
|
33565
|
+
}
|
|
33566
|
+
|
|
33567
|
+
export interface TaskManagementAggregateQueryClause {
|
|
33568
|
+
"type": string;
|
|
33569
|
+
"predicates": Array<Models.TaskManagementAggregateQueryPredicate>;
|
|
33570
|
+
}
|
|
33571
|
+
|
|
33572
|
+
export interface TaskManagementAggregateQueryFilter {
|
|
33573
|
+
"type": string;
|
|
33574
|
+
"clauses"?: Array<Models.TaskManagementAggregateQueryClause>;
|
|
33575
|
+
"predicates"?: Array<Models.TaskManagementAggregateQueryPredicate>;
|
|
33576
|
+
}
|
|
33577
|
+
|
|
33578
|
+
export interface TaskManagementAggregateQueryPredicate {
|
|
33579
|
+
"type"?: string;
|
|
33580
|
+
"dimension"?: string;
|
|
33581
|
+
"operator"?: string;
|
|
33582
|
+
"value"?: string;
|
|
33583
|
+
"range"?: Models.NumericRange;
|
|
33584
|
+
}
|
|
33585
|
+
|
|
33586
|
+
export interface TaskManagementAggregateQueryResponse {
|
|
33587
|
+
"results"?: Array<Models.TaskManagementAggregateDataContainer>;
|
|
33588
|
+
}
|
|
33589
|
+
|
|
33590
|
+
export interface TaskManagementAggregationQuery {
|
|
33591
|
+
"interval": string;
|
|
33592
|
+
"granularity"?: string;
|
|
33593
|
+
"timeZone"?: string;
|
|
33594
|
+
"groupBy"?: Array<string>;
|
|
33595
|
+
"filter"?: Models.TaskManagementAggregateQueryFilter;
|
|
33596
|
+
"metrics": Array<string>;
|
|
33597
|
+
"flattenMultivaluedDimensions"?: boolean;
|
|
33598
|
+
"views"?: Array<Models.TaskManagementAggregationView>;
|
|
33599
|
+
"alternateTimeDimension"?: string;
|
|
33600
|
+
}
|
|
33601
|
+
|
|
33602
|
+
export interface TaskManagementAggregationView {
|
|
33603
|
+
"target": string;
|
|
33604
|
+
"name": string;
|
|
33605
|
+
"function": string;
|
|
33606
|
+
"range"?: Models.AggregationRange;
|
|
33607
|
+
}
|
|
33608
|
+
|
|
33609
|
+
export interface TaskManagementAsyncAggregateQueryResponse {
|
|
33610
|
+
"results"?: Array<Models.TaskManagementAggregateDataContainer>;
|
|
33611
|
+
"cursor"?: string;
|
|
33612
|
+
}
|
|
33613
|
+
|
|
33614
|
+
export interface TaskManagementAsyncAggregationQuery {
|
|
33615
|
+
"interval": string;
|
|
33616
|
+
"granularity"?: string;
|
|
33617
|
+
"timeZone"?: string;
|
|
33618
|
+
"groupBy"?: Array<string>;
|
|
33619
|
+
"filter"?: Models.TaskManagementAggregateQueryFilter;
|
|
33620
|
+
"metrics": Array<string>;
|
|
33621
|
+
"flattenMultivaluedDimensions"?: boolean;
|
|
33622
|
+
"views"?: Array<Models.TaskManagementAggregationView>;
|
|
33623
|
+
"alternateTimeDimension"?: string;
|
|
33624
|
+
"pageSize"?: number;
|
|
33625
|
+
}
|
|
33626
|
+
|
|
32138
33627
|
export interface Team {
|
|
32139
33628
|
"id"?: string;
|
|
32140
33629
|
"name": string;
|
|
@@ -32146,6 +33635,66 @@ declare namespace Models {
|
|
|
32146
33635
|
"selfUri"?: string;
|
|
32147
33636
|
}
|
|
32148
33637
|
|
|
33638
|
+
export interface TeamActivityData {
|
|
33639
|
+
"group"?: { [key: string]: string; };
|
|
33640
|
+
"data"?: Array<Models.TeamActivityMetricValue>;
|
|
33641
|
+
"truncated"?: boolean;
|
|
33642
|
+
"entities"?: Array<Models.TeamActivityEntityData>;
|
|
33643
|
+
}
|
|
33644
|
+
|
|
33645
|
+
export interface TeamActivityEntityData {
|
|
33646
|
+
"activityDate": string;
|
|
33647
|
+
"organizationPresenceId"?: string;
|
|
33648
|
+
"presenceDate"?: string;
|
|
33649
|
+
"queueId"?: string;
|
|
33650
|
+
"queueMembershipStatus"?: string;
|
|
33651
|
+
"routingStatus"?: string;
|
|
33652
|
+
"routingStatusDate"?: string;
|
|
33653
|
+
"systemPresence"?: string;
|
|
33654
|
+
"teamId"?: string;
|
|
33655
|
+
"userId"?: string;
|
|
33656
|
+
}
|
|
33657
|
+
|
|
33658
|
+
export interface TeamActivityMetricValue {
|
|
33659
|
+
"metric"?: string;
|
|
33660
|
+
"count"?: number;
|
|
33661
|
+
}
|
|
33662
|
+
|
|
33663
|
+
export interface TeamActivityQuery {
|
|
33664
|
+
"metrics": Array<Models.TeamActivityQueryMetric>;
|
|
33665
|
+
"groupBy": Array<string>;
|
|
33666
|
+
"filter"?: Models.TeamActivityQueryFilter;
|
|
33667
|
+
"order"?: string;
|
|
33668
|
+
}
|
|
33669
|
+
|
|
33670
|
+
export interface TeamActivityQueryClause {
|
|
33671
|
+
"type": string;
|
|
33672
|
+
"predicates": Array<Models.TeamActivityQueryPredicate>;
|
|
33673
|
+
}
|
|
33674
|
+
|
|
33675
|
+
export interface TeamActivityQueryFilter {
|
|
33676
|
+
"type": string;
|
|
33677
|
+
"clauses"?: Array<Models.TeamActivityQueryClause>;
|
|
33678
|
+
"predicates"?: Array<Models.TeamActivityQueryPredicate>;
|
|
33679
|
+
}
|
|
33680
|
+
|
|
33681
|
+
export interface TeamActivityQueryMetric {
|
|
33682
|
+
"metric": string;
|
|
33683
|
+
"details"?: boolean;
|
|
33684
|
+
}
|
|
33685
|
+
|
|
33686
|
+
export interface TeamActivityQueryPredicate {
|
|
33687
|
+
"type"?: string;
|
|
33688
|
+
"dimension"?: string;
|
|
33689
|
+
"operator"?: string;
|
|
33690
|
+
"value"?: string;
|
|
33691
|
+
}
|
|
33692
|
+
|
|
33693
|
+
export interface TeamActivityResponse {
|
|
33694
|
+
"results"?: Array<Models.TeamActivityData>;
|
|
33695
|
+
"entityIdDimension"?: string;
|
|
33696
|
+
}
|
|
33697
|
+
|
|
32149
33698
|
export interface TeamAddMemberFailure {
|
|
32150
33699
|
"id"?: string;
|
|
32151
33700
|
"reason"?: string;
|
|
@@ -32736,6 +34285,24 @@ declare namespace Models {
|
|
|
32736
34285
|
"pageCount"?: number;
|
|
32737
34286
|
}
|
|
32738
34287
|
|
|
34288
|
+
export interface Touchpoint {
|
|
34289
|
+
"conversationId"?: string;
|
|
34290
|
+
"agentId": string;
|
|
34291
|
+
"associatedValue": number;
|
|
34292
|
+
"mediaType"?: string;
|
|
34293
|
+
"createdDate"?: string;
|
|
34294
|
+
}
|
|
34295
|
+
|
|
34296
|
+
export interface TouchpointResponse {
|
|
34297
|
+
"conversationId"?: string;
|
|
34298
|
+
"agentId": string;
|
|
34299
|
+
"associatedValue": number;
|
|
34300
|
+
"mediaType"?: string;
|
|
34301
|
+
"state": string;
|
|
34302
|
+
"message"?: string;
|
|
34303
|
+
"createdDate"?: string;
|
|
34304
|
+
}
|
|
34305
|
+
|
|
32739
34306
|
export interface TrainingListing {
|
|
32740
34307
|
"entities"?: Array<Models.KnowledgeTraining>;
|
|
32741
34308
|
"nextUri"?: string;
|
|
@@ -32790,6 +34357,24 @@ declare namespace Models {
|
|
|
32790
34357
|
"range"?: Models.AggregationRange;
|
|
32791
34358
|
}
|
|
32792
34359
|
|
|
34360
|
+
export interface TranscriptAsyncAggregateQueryResponse {
|
|
34361
|
+
"results"?: Array<Models.TranscriptAggregateDataContainer>;
|
|
34362
|
+
"cursor"?: string;
|
|
34363
|
+
}
|
|
34364
|
+
|
|
34365
|
+
export interface TranscriptAsyncAggregationQuery {
|
|
34366
|
+
"interval": string;
|
|
34367
|
+
"granularity"?: string;
|
|
34368
|
+
"timeZone"?: string;
|
|
34369
|
+
"groupBy"?: Array<string>;
|
|
34370
|
+
"filter"?: Models.TranscriptAggregateQueryFilter;
|
|
34371
|
+
"metrics": Array<string>;
|
|
34372
|
+
"flattenMultivaluedDimensions"?: boolean;
|
|
34373
|
+
"views"?: Array<Models.TranscriptAggregationView>;
|
|
34374
|
+
"alternateTimeDimension"?: string;
|
|
34375
|
+
"pageSize"?: number;
|
|
34376
|
+
}
|
|
34377
|
+
|
|
32793
34378
|
export interface TranscriptConversationDetailSearchCriteria {
|
|
32794
34379
|
"endValue"?: string;
|
|
32795
34380
|
"values"?: Array<string>;
|
|
@@ -33904,6 +35489,66 @@ declare namespace Models {
|
|
|
33904
35489
|
"selfUri"?: string;
|
|
33905
35490
|
}
|
|
33906
35491
|
|
|
35492
|
+
export interface UserActivityData {
|
|
35493
|
+
"group"?: { [key: string]: string; };
|
|
35494
|
+
"data"?: Array<Models.UserActivityMetricValue>;
|
|
35495
|
+
"truncated"?: boolean;
|
|
35496
|
+
"entities"?: Array<Models.UserActivityEntityData>;
|
|
35497
|
+
}
|
|
35498
|
+
|
|
35499
|
+
export interface UserActivityEntityData {
|
|
35500
|
+
"activityDate": string;
|
|
35501
|
+
"organizationPresenceId"?: string;
|
|
35502
|
+
"presenceDate"?: string;
|
|
35503
|
+
"queueId"?: string;
|
|
35504
|
+
"queueMembershipStatus"?: string;
|
|
35505
|
+
"routingStatus"?: string;
|
|
35506
|
+
"routingStatusDate"?: string;
|
|
35507
|
+
"systemPresence"?: string;
|
|
35508
|
+
"teamId"?: string;
|
|
35509
|
+
"userId"?: string;
|
|
35510
|
+
}
|
|
35511
|
+
|
|
35512
|
+
export interface UserActivityMetricValue {
|
|
35513
|
+
"metric"?: string;
|
|
35514
|
+
"count"?: number;
|
|
35515
|
+
}
|
|
35516
|
+
|
|
35517
|
+
export interface UserActivityQuery {
|
|
35518
|
+
"metrics": Array<Models.UserActivityQueryMetric>;
|
|
35519
|
+
"groupBy": Array<string>;
|
|
35520
|
+
"filter"?: Models.UserActivityQueryFilter;
|
|
35521
|
+
"order"?: string;
|
|
35522
|
+
}
|
|
35523
|
+
|
|
35524
|
+
export interface UserActivityQueryClause {
|
|
35525
|
+
"type": string;
|
|
35526
|
+
"predicates": Array<Models.UserActivityQueryPredicate>;
|
|
35527
|
+
}
|
|
35528
|
+
|
|
35529
|
+
export interface UserActivityQueryFilter {
|
|
35530
|
+
"type": string;
|
|
35531
|
+
"clauses"?: Array<Models.UserActivityQueryClause>;
|
|
35532
|
+
"predicates"?: Array<Models.UserActivityQueryPredicate>;
|
|
35533
|
+
}
|
|
35534
|
+
|
|
35535
|
+
export interface UserActivityQueryMetric {
|
|
35536
|
+
"metric": string;
|
|
35537
|
+
"details"?: boolean;
|
|
35538
|
+
}
|
|
35539
|
+
|
|
35540
|
+
export interface UserActivityQueryPredicate {
|
|
35541
|
+
"type"?: string;
|
|
35542
|
+
"dimension"?: string;
|
|
35543
|
+
"operator"?: string;
|
|
35544
|
+
"value"?: string;
|
|
35545
|
+
}
|
|
35546
|
+
|
|
35547
|
+
export interface UserActivityResponse {
|
|
35548
|
+
"results"?: Array<Models.UserActivityData>;
|
|
35549
|
+
"entityIdDimension"?: string;
|
|
35550
|
+
}
|
|
35551
|
+
|
|
33907
35552
|
export interface UserAgentInfo {
|
|
33908
35553
|
"firmwareVersion"?: string;
|
|
33909
35554
|
"manufacturer"?: string;
|
|
@@ -33984,6 +35629,25 @@ declare namespace Models {
|
|
|
33984
35629
|
"pageCount"?: number;
|
|
33985
35630
|
}
|
|
33986
35631
|
|
|
35632
|
+
export interface UserAsyncAggregateQueryResponse {
|
|
35633
|
+
"systemToOrganizationMappings"?: { [key: string]: Array<string>; };
|
|
35634
|
+
"results"?: Array<Models.UserAggregateDataContainer>;
|
|
35635
|
+
"cursor"?: string;
|
|
35636
|
+
}
|
|
35637
|
+
|
|
35638
|
+
export interface UserAsyncAggregationQuery {
|
|
35639
|
+
"interval": string;
|
|
35640
|
+
"granularity"?: string;
|
|
35641
|
+
"timeZone"?: string;
|
|
35642
|
+
"groupBy"?: Array<string>;
|
|
35643
|
+
"filter"?: Models.UserAggregateQueryFilter;
|
|
35644
|
+
"metrics": Array<string>;
|
|
35645
|
+
"flattenMultivaluedDimensions"?: boolean;
|
|
35646
|
+
"views"?: Array<Models.UserAggregationView>;
|
|
35647
|
+
"alternateTimeDimension"?: string;
|
|
35648
|
+
"pageSize"?: number;
|
|
35649
|
+
}
|
|
35650
|
+
|
|
33987
35651
|
export interface UserAuthorization {
|
|
33988
35652
|
"roles"?: Array<Models.DomainRole>;
|
|
33989
35653
|
"unusedRoles"?: Array<Models.DomainRole>;
|
|
@@ -34778,6 +36442,25 @@ declare namespace Models {
|
|
|
34778
36442
|
"utilization"?: { [key: string]: Models.MediaUtilization; };
|
|
34779
36443
|
}
|
|
34780
36444
|
|
|
36445
|
+
export interface UtilizationTag {
|
|
36446
|
+
"id"?: string;
|
|
36447
|
+
"name"?: string;
|
|
36448
|
+
"selfUri"?: string;
|
|
36449
|
+
}
|
|
36450
|
+
|
|
36451
|
+
export interface UtilizationTagEntityListing {
|
|
36452
|
+
"entities"?: Array<Models.UtilizationTag>;
|
|
36453
|
+
"pageSize"?: number;
|
|
36454
|
+
"pageNumber"?: number;
|
|
36455
|
+
"total"?: number;
|
|
36456
|
+
"firstUri"?: string;
|
|
36457
|
+
"nextUri"?: string;
|
|
36458
|
+
"previousUri"?: string;
|
|
36459
|
+
"lastUri"?: string;
|
|
36460
|
+
"selfUri"?: string;
|
|
36461
|
+
"pageCount"?: number;
|
|
36462
|
+
}
|
|
36463
|
+
|
|
34781
36464
|
export interface Utterance {
|
|
34782
36465
|
"utteranceText"?: string;
|
|
34783
36466
|
}
|
|
@@ -35317,6 +37000,12 @@ declare namespace Models {
|
|
|
35317
37000
|
"afterCallWorkRequired"?: boolean;
|
|
35318
37001
|
}
|
|
35319
37002
|
|
|
37003
|
+
export interface VideoConferenceDetails {
|
|
37004
|
+
"conferenceId"?: string;
|
|
37005
|
+
"conversationId"?: string;
|
|
37006
|
+
"participantInfo"?: Models.ParticipantInfo;
|
|
37007
|
+
}
|
|
37008
|
+
|
|
35320
37009
|
export interface VideoConferenceUpdateTopicParticipantInfo {
|
|
35321
37010
|
"activeParticipantCount"?: number;
|
|
35322
37011
|
"version"?: number;
|
|
@@ -35729,6 +37418,23 @@ declare namespace Models {
|
|
|
35729
37418
|
"entities"?: Array<Models.WaitlistPosition>;
|
|
35730
37419
|
}
|
|
35731
37420
|
|
|
37421
|
+
export interface WebActionEvent {
|
|
37422
|
+
"action": Models.EventAction;
|
|
37423
|
+
"actionMap"?: Models.ActionEventActionMap;
|
|
37424
|
+
"actionTarget"?: Models.AddressableEntityRef;
|
|
37425
|
+
"timeToDisposition"?: number;
|
|
37426
|
+
"errorCode"?: string;
|
|
37427
|
+
"errorMessage"?: string;
|
|
37428
|
+
"userAgentString"?: string;
|
|
37429
|
+
"browser"?: Models.Browser;
|
|
37430
|
+
"device"?: Models.Device;
|
|
37431
|
+
"geolocation"?: Models.JourneyGeolocation;
|
|
37432
|
+
"ipAddress"?: string;
|
|
37433
|
+
"ipOrganization"?: string;
|
|
37434
|
+
"mktCampaign"?: Models.JourneyCampaign;
|
|
37435
|
+
"visitReferrer"?: Models.Referrer;
|
|
37436
|
+
}
|
|
37437
|
+
|
|
35732
37438
|
export interface WebChatConfig {
|
|
35733
37439
|
"webChatSkin"?: string;
|
|
35734
37440
|
}
|
|
@@ -35977,6 +37683,25 @@ declare namespace Models {
|
|
|
35977
37683
|
"deploymentId": string;
|
|
35978
37684
|
}
|
|
35979
37685
|
|
|
37686
|
+
export interface WebEvent {
|
|
37687
|
+
"eventName": string;
|
|
37688
|
+
"totalEventCount"?: number;
|
|
37689
|
+
"totalPageviewCount"?: number;
|
|
37690
|
+
"page"?: Models.JourneyPage;
|
|
37691
|
+
"userAgentString"?: string;
|
|
37692
|
+
"browser"?: Models.Browser;
|
|
37693
|
+
"device"?: Models.Device;
|
|
37694
|
+
"geolocation"?: Models.JourneyGeolocation;
|
|
37695
|
+
"ipAddress"?: string;
|
|
37696
|
+
"ipOrganization"?: string;
|
|
37697
|
+
"mktCampaign"?: Models.JourneyCampaign;
|
|
37698
|
+
"referrer"?: Models.Referrer;
|
|
37699
|
+
"attributes"?: { [key: string]: Models.CustomEventAttribute; };
|
|
37700
|
+
"traits"?: { [key: string]: Models.CustomEventAttribute; };
|
|
37701
|
+
"searchQuery"?: string;
|
|
37702
|
+
"authenticated"?: boolean;
|
|
37703
|
+
}
|
|
37704
|
+
|
|
35980
37705
|
export interface WebMessagingAttachment {
|
|
35981
37706
|
"id"?: string;
|
|
35982
37707
|
"mediaType"?: string;
|
|
@@ -37540,6 +39265,92 @@ declare namespace Models {
|
|
|
37540
39265
|
"selfUri"?: string;
|
|
37541
39266
|
}
|
|
37542
39267
|
|
|
39268
|
+
export interface Workbin {
|
|
39269
|
+
"id"?: string;
|
|
39270
|
+
"name"?: string;
|
|
39271
|
+
"division"?: Models.Division;
|
|
39272
|
+
"description"?: string;
|
|
39273
|
+
"dateCreated"?: string;
|
|
39274
|
+
"dateModified"?: string;
|
|
39275
|
+
"modifiedBy"?: Models.UserReference;
|
|
39276
|
+
"selfUri"?: string;
|
|
39277
|
+
}
|
|
39278
|
+
|
|
39279
|
+
export interface WorkbinChangeListing {
|
|
39280
|
+
"entities"?: Array<Models.WorkitemsChangeWorkbinDelta>;
|
|
39281
|
+
"nextUri"?: string;
|
|
39282
|
+
"selfUri"?: string;
|
|
39283
|
+
"previousUri"?: string;
|
|
39284
|
+
"after"?: string;
|
|
39285
|
+
}
|
|
39286
|
+
|
|
39287
|
+
export interface WorkbinCreate {
|
|
39288
|
+
"name": string;
|
|
39289
|
+
"description"?: string;
|
|
39290
|
+
"divisionId"?: string;
|
|
39291
|
+
}
|
|
39292
|
+
|
|
39293
|
+
export interface WorkbinDelta {
|
|
39294
|
+
"name"?: Models.WorkitemsAttributeChangeString;
|
|
39295
|
+
"description"?: Models.WorkitemsAttributeChangeString;
|
|
39296
|
+
"dateModified"?: Models.WorkitemsAttributeChangeInstant;
|
|
39297
|
+
"modifiedBy"?: Models.WorkitemsAttributeChangeString;
|
|
39298
|
+
}
|
|
39299
|
+
|
|
39300
|
+
export interface WorkbinQueryEntityListing {
|
|
39301
|
+
"entities"?: Array<Models.Workbin>;
|
|
39302
|
+
"nextUri"?: string;
|
|
39303
|
+
"selfUri"?: string;
|
|
39304
|
+
"previousUri"?: string;
|
|
39305
|
+
"after"?: string;
|
|
39306
|
+
"count"?: number;
|
|
39307
|
+
}
|
|
39308
|
+
|
|
39309
|
+
export interface WorkbinQueryRequest {
|
|
39310
|
+
"pageSize"?: number;
|
|
39311
|
+
"select"?: string;
|
|
39312
|
+
"filters": Array<Models.WorkitemFilter>;
|
|
39313
|
+
"attributes"?: Array<string>;
|
|
39314
|
+
"after"?: string;
|
|
39315
|
+
"sort"?: Models.WorkbinQuerySort;
|
|
39316
|
+
}
|
|
39317
|
+
|
|
39318
|
+
export interface WorkbinQuerySort {
|
|
39319
|
+
"name"?: string;
|
|
39320
|
+
"ascending"?: boolean;
|
|
39321
|
+
}
|
|
39322
|
+
|
|
39323
|
+
export interface WorkbinReference {
|
|
39324
|
+
"id"?: string;
|
|
39325
|
+
"name"?: string;
|
|
39326
|
+
"selfUri"?: string;
|
|
39327
|
+
}
|
|
39328
|
+
|
|
39329
|
+
export interface WorkbinUpdate {
|
|
39330
|
+
"name"?: string;
|
|
39331
|
+
"description"?: string;
|
|
39332
|
+
}
|
|
39333
|
+
|
|
39334
|
+
export interface WorkbinVersion {
|
|
39335
|
+
"id"?: string;
|
|
39336
|
+
"name"?: string;
|
|
39337
|
+
"division"?: Models.Division;
|
|
39338
|
+
"description"?: string;
|
|
39339
|
+
"dateCreated"?: string;
|
|
39340
|
+
"dateModified"?: string;
|
|
39341
|
+
"modifiedBy"?: Models.UserReference;
|
|
39342
|
+
"version"?: number;
|
|
39343
|
+
"selfUri"?: string;
|
|
39344
|
+
}
|
|
39345
|
+
|
|
39346
|
+
export interface WorkbinVersionListing {
|
|
39347
|
+
"entities"?: Array<Models.WorkbinVersion>;
|
|
39348
|
+
"nextUri"?: string;
|
|
39349
|
+
"selfUri"?: string;
|
|
39350
|
+
"previousUri"?: string;
|
|
39351
|
+
"after"?: string;
|
|
39352
|
+
}
|
|
39353
|
+
|
|
37543
39354
|
export interface WorkdayMetric {
|
|
37544
39355
|
"metric"?: Models.Metric;
|
|
37545
39356
|
"objective"?: Models.Objective;
|
|
@@ -37601,6 +39412,349 @@ declare namespace Models {
|
|
|
37601
39412
|
"dataFormat"?: string;
|
|
37602
39413
|
}
|
|
37603
39414
|
|
|
39415
|
+
export interface Workitem {
|
|
39416
|
+
"id"?: string;
|
|
39417
|
+
"name"?: string;
|
|
39418
|
+
"division"?: Models.Division;
|
|
39419
|
+
"type"?: Models.WorktypeReference;
|
|
39420
|
+
"description"?: string;
|
|
39421
|
+
"language"?: Models.LanguageReference;
|
|
39422
|
+
"priority"?: number;
|
|
39423
|
+
"dateCreated"?: string;
|
|
39424
|
+
"dateModified"?: string;
|
|
39425
|
+
"dateDue"?: string;
|
|
39426
|
+
"dateExpires"?: string;
|
|
39427
|
+
"durationSeconds"?: number;
|
|
39428
|
+
"ttl"?: number;
|
|
39429
|
+
"status"?: Models.WorkitemStatusReference;
|
|
39430
|
+
"statusCategory"?: string;
|
|
39431
|
+
"dateStatusChanged"?: string;
|
|
39432
|
+
"dateClosed"?: string;
|
|
39433
|
+
"workbin"?: Models.WorkbinReference;
|
|
39434
|
+
"reporter"?: Models.UserReferenceWithName;
|
|
39435
|
+
"assignee"?: Models.UserReferenceWithName;
|
|
39436
|
+
"externalContact"?: Models.ExternalContactReference;
|
|
39437
|
+
"externalTag"?: string;
|
|
39438
|
+
"modifiedBy"?: Models.UserReference;
|
|
39439
|
+
"queue"?: Models.QueueReference;
|
|
39440
|
+
"assignmentState"?: string;
|
|
39441
|
+
"dateAssignmentStateChanged"?: string;
|
|
39442
|
+
"alertTimeoutSeconds"?: number;
|
|
39443
|
+
"skills"?: Array<Models.RoutingSkillReference>;
|
|
39444
|
+
"preferredAgents"?: Array<Models.UserReference>;
|
|
39445
|
+
"autoStatusTransition"?: boolean;
|
|
39446
|
+
"schema"?: Models.WorkitemSchema;
|
|
39447
|
+
"customFields"?: { [key: string]: object; };
|
|
39448
|
+
"autoStatusTransitionDetail"?: Models.AutoStatusTransitionDetail;
|
|
39449
|
+
"scoredAgents"?: Array<Models.WorkitemScoredAgent>;
|
|
39450
|
+
"selfUri"?: string;
|
|
39451
|
+
}
|
|
39452
|
+
|
|
39453
|
+
export interface WorkitemChangeListing {
|
|
39454
|
+
"entities"?: Array<Models.WorkitemsChangeWorkitemDelta>;
|
|
39455
|
+
"nextUri"?: string;
|
|
39456
|
+
"selfUri"?: string;
|
|
39457
|
+
"previousUri"?: string;
|
|
39458
|
+
"after"?: string;
|
|
39459
|
+
}
|
|
39460
|
+
|
|
39461
|
+
export interface WorkitemCreate {
|
|
39462
|
+
"name": string;
|
|
39463
|
+
"priority"?: number;
|
|
39464
|
+
"dateDue"?: string;
|
|
39465
|
+
"dateExpires"?: string;
|
|
39466
|
+
"durationSeconds"?: number;
|
|
39467
|
+
"ttl"?: number;
|
|
39468
|
+
"statusId"?: string;
|
|
39469
|
+
"workbinId"?: string;
|
|
39470
|
+
"autoStatusTransition"?: boolean;
|
|
39471
|
+
"description"?: string;
|
|
39472
|
+
"typeId": string;
|
|
39473
|
+
"customFields"?: { [key: string]: object; };
|
|
39474
|
+
"queueId"?: string;
|
|
39475
|
+
"assigneeId"?: string;
|
|
39476
|
+
"wrapupCode"?: string;
|
|
39477
|
+
"scoredAgents"?: Array<Models.WorkitemScoredAgentRequest>;
|
|
39478
|
+
"languageId"?: string;
|
|
39479
|
+
"externalContactId"?: string;
|
|
39480
|
+
"externalTag"?: string;
|
|
39481
|
+
"skillIds"?: Array<string>;
|
|
39482
|
+
"preferredAgentIds"?: Array<string>;
|
|
39483
|
+
}
|
|
39484
|
+
|
|
39485
|
+
export interface WorkitemDelta {
|
|
39486
|
+
"name"?: Models.WorkitemsAttributeChangeString;
|
|
39487
|
+
"description"?: Models.WorkitemsAttributeChangeString;
|
|
39488
|
+
"languageId"?: Models.WorkitemsAttributeChangeString;
|
|
39489
|
+
"priority"?: Models.WorkitemsAttributeChangeInteger;
|
|
39490
|
+
"skillIds"?: Models.WorkitemsAttributeChangeList;
|
|
39491
|
+
"preferredAgentIds"?: Models.WorkitemsAttributeChangeList;
|
|
39492
|
+
"dateDue"?: Models.WorkitemsAttributeChangeInstant;
|
|
39493
|
+
"dateExpires"?: Models.WorkitemsAttributeChangeInstant;
|
|
39494
|
+
"durationSeconds"?: Models.WorkitemsAttributeChangeInteger;
|
|
39495
|
+
"statusId"?: Models.WorkitemsAttributeChangeString;
|
|
39496
|
+
"reporterId"?: Models.WorkitemsAttributeChangeString;
|
|
39497
|
+
"externalContactId"?: Models.WorkitemsAttributeChangeString;
|
|
39498
|
+
"assigneeId"?: Models.WorkitemsAttributeChangeString;
|
|
39499
|
+
"workbinId"?: Models.WorkitemsAttributeChangeString;
|
|
39500
|
+
"queueId"?: Models.WorkitemsAttributeChangeString;
|
|
39501
|
+
"externalTag"?: Models.WorkitemsAttributeChangeString;
|
|
39502
|
+
"wrapupId"?: Models.WorkitemsAttributeChangeString;
|
|
39503
|
+
"ttl"?: Models.WorkitemsAttributeChangeInteger;
|
|
39504
|
+
"dateClosed"?: Models.WorkitemsAttributeChangeInstant;
|
|
39505
|
+
"assignmentState"?: Models.WorkitemsAttributeChangeString;
|
|
39506
|
+
"autoStatusTransition"?: Models.WorkitemsAttributeChangeBoolean;
|
|
39507
|
+
"customFields"?: Models.WorkitemsAttributeChangeMap;
|
|
39508
|
+
"dateModified"?: Models.WorkitemsAttributeChangeInstant;
|
|
39509
|
+
"modifiedBy"?: Models.WorkitemsAttributeChangeString;
|
|
39510
|
+
"statusCategory"?: Models.WorkitemsAttributeChangeWorkitemStatusCategory;
|
|
39511
|
+
}
|
|
39512
|
+
|
|
39513
|
+
export interface WorkitemFilter {
|
|
39514
|
+
"name": string;
|
|
39515
|
+
"type": string;
|
|
39516
|
+
"operator": string;
|
|
39517
|
+
"values": Array<string>;
|
|
39518
|
+
}
|
|
39519
|
+
|
|
39520
|
+
export interface WorkitemManualAssign {
|
|
39521
|
+
"id": string;
|
|
39522
|
+
}
|
|
39523
|
+
|
|
39524
|
+
export interface WorkitemPostQueryEntityListing {
|
|
39525
|
+
"entities"?: Array<Models.Workitem>;
|
|
39526
|
+
"nextUri"?: string;
|
|
39527
|
+
"selfUri"?: string;
|
|
39528
|
+
"previousUri"?: string;
|
|
39529
|
+
"after"?: string;
|
|
39530
|
+
"count"?: number;
|
|
39531
|
+
}
|
|
39532
|
+
|
|
39533
|
+
export interface WorkitemQueryPostRequest {
|
|
39534
|
+
"pageSize"?: number;
|
|
39535
|
+
"select"?: string;
|
|
39536
|
+
"filters": Array<Models.WorkitemFilter>;
|
|
39537
|
+
"attributes"?: Array<string>;
|
|
39538
|
+
"after"?: string;
|
|
39539
|
+
"sort"?: Models.WorkitemQuerySort;
|
|
39540
|
+
"expands"?: Array<string>;
|
|
39541
|
+
}
|
|
39542
|
+
|
|
39543
|
+
export interface WorkitemQuerySort {
|
|
39544
|
+
"name"?: string;
|
|
39545
|
+
"ascending"?: boolean;
|
|
39546
|
+
}
|
|
39547
|
+
|
|
39548
|
+
export interface WorkitemReference {
|
|
39549
|
+
"id"?: string;
|
|
39550
|
+
"name"?: string;
|
|
39551
|
+
"selfUri"?: string;
|
|
39552
|
+
}
|
|
39553
|
+
|
|
39554
|
+
export interface WorkitemSchema {
|
|
39555
|
+
"id"?: string;
|
|
39556
|
+
"name"?: string;
|
|
39557
|
+
"version": number;
|
|
39558
|
+
"selfUri"?: string;
|
|
39559
|
+
}
|
|
39560
|
+
|
|
39561
|
+
export interface WorkitemScoredAgent {
|
|
39562
|
+
"agent"?: Models.UserReference;
|
|
39563
|
+
"score"?: number;
|
|
39564
|
+
}
|
|
39565
|
+
|
|
39566
|
+
export interface WorkitemScoredAgentRequest {
|
|
39567
|
+
"id"?: string;
|
|
39568
|
+
"score"?: number;
|
|
39569
|
+
}
|
|
39570
|
+
|
|
39571
|
+
export interface WorkitemStatus {
|
|
39572
|
+
"id"?: string;
|
|
39573
|
+
"name"?: string;
|
|
39574
|
+
"category"?: string;
|
|
39575
|
+
"destinationStatuses"?: Array<Models.WorkitemStatusReference>;
|
|
39576
|
+
"description"?: string;
|
|
39577
|
+
"defaultDestinationStatus"?: Models.WorkitemStatusReference;
|
|
39578
|
+
"statusTransitionDelaySeconds"?: number;
|
|
39579
|
+
"statusTransitionTime"?: Models.LocalTime;
|
|
39580
|
+
"worktype"?: Models.WorktypeReference;
|
|
39581
|
+
"selfUri"?: string;
|
|
39582
|
+
}
|
|
39583
|
+
|
|
39584
|
+
export interface WorkitemStatusCreate {
|
|
39585
|
+
"name": string;
|
|
39586
|
+
"category": string;
|
|
39587
|
+
"destinationStatusIds"?: Array<string>;
|
|
39588
|
+
"description"?: string;
|
|
39589
|
+
"defaultDestinationStatusId"?: string;
|
|
39590
|
+
"statusTransitionDelaySeconds"?: number;
|
|
39591
|
+
"statusTransitionTime"?: Models.LocalTime;
|
|
39592
|
+
}
|
|
39593
|
+
|
|
39594
|
+
export interface WorkitemStatusReference {
|
|
39595
|
+
"id"?: string;
|
|
39596
|
+
"name"?: string;
|
|
39597
|
+
"selfUri"?: string;
|
|
39598
|
+
}
|
|
39599
|
+
|
|
39600
|
+
export interface WorkitemStatusUpdate {
|
|
39601
|
+
"name"?: string;
|
|
39602
|
+
"destinationStatusIds"?: Array<string>;
|
|
39603
|
+
"description"?: string;
|
|
39604
|
+
"defaultDestinationStatusId"?: string;
|
|
39605
|
+
"statusTransitionDelaySeconds"?: number;
|
|
39606
|
+
"statusTransitionTime"?: Models.LocalTime;
|
|
39607
|
+
}
|
|
39608
|
+
|
|
39609
|
+
export interface WorkitemTerminate {
|
|
39610
|
+
"statusId"?: string;
|
|
39611
|
+
}
|
|
39612
|
+
|
|
39613
|
+
export interface WorkitemUpdate {
|
|
39614
|
+
"name"?: string;
|
|
39615
|
+
"priority"?: number;
|
|
39616
|
+
"dateDue"?: string;
|
|
39617
|
+
"dateExpires"?: string;
|
|
39618
|
+
"durationSeconds"?: number;
|
|
39619
|
+
"ttl"?: number;
|
|
39620
|
+
"statusId"?: string;
|
|
39621
|
+
"workbinId"?: string;
|
|
39622
|
+
"autoStatusTransition"?: boolean;
|
|
39623
|
+
"description"?: string;
|
|
39624
|
+
"dateClosed"?: string;
|
|
39625
|
+
"assignmentState"?: string;
|
|
39626
|
+
"assignmentOperation"?: string;
|
|
39627
|
+
"customFields"?: { [key: string]: object; };
|
|
39628
|
+
"queueId"?: string;
|
|
39629
|
+
"assigneeId"?: string;
|
|
39630
|
+
"scoredAgents"?: Array<Models.WorkitemScoredAgentRequest>;
|
|
39631
|
+
"externalContactId"?: string;
|
|
39632
|
+
"externalTag"?: string;
|
|
39633
|
+
"skillIds"?: Array<string>;
|
|
39634
|
+
"languageId"?: string;
|
|
39635
|
+
"preferredAgentIds"?: Array<string>;
|
|
39636
|
+
}
|
|
39637
|
+
|
|
39638
|
+
export interface WorkitemVersion {
|
|
39639
|
+
"id"?: string;
|
|
39640
|
+
"name"?: string;
|
|
39641
|
+
"division"?: Models.Division;
|
|
39642
|
+
"type"?: Models.WorktypeReference;
|
|
39643
|
+
"description"?: string;
|
|
39644
|
+
"language"?: Models.LanguageReference;
|
|
39645
|
+
"priority"?: number;
|
|
39646
|
+
"dateCreated"?: string;
|
|
39647
|
+
"dateModified"?: string;
|
|
39648
|
+
"dateDue"?: string;
|
|
39649
|
+
"dateExpires"?: string;
|
|
39650
|
+
"durationSeconds"?: number;
|
|
39651
|
+
"ttl"?: number;
|
|
39652
|
+
"status"?: Models.WorkitemStatusReference;
|
|
39653
|
+
"statusCategory"?: string;
|
|
39654
|
+
"dateStatusChanged"?: string;
|
|
39655
|
+
"dateClosed"?: string;
|
|
39656
|
+
"workbin"?: Models.WorkbinReference;
|
|
39657
|
+
"reporter"?: Models.UserReferenceWithName;
|
|
39658
|
+
"assignee"?: Models.UserReferenceWithName;
|
|
39659
|
+
"externalContact"?: Models.ExternalContactReference;
|
|
39660
|
+
"externalTag"?: string;
|
|
39661
|
+
"modifiedBy"?: Models.UserReference;
|
|
39662
|
+
"queue"?: Models.QueueReference;
|
|
39663
|
+
"assignmentState"?: string;
|
|
39664
|
+
"dateAssignmentStateChanged"?: string;
|
|
39665
|
+
"alertTimeoutSeconds"?: number;
|
|
39666
|
+
"skills"?: Array<Models.RoutingSkillReference>;
|
|
39667
|
+
"preferredAgents"?: Array<Models.UserReference>;
|
|
39668
|
+
"autoStatusTransition"?: boolean;
|
|
39669
|
+
"schema"?: Models.WorkitemSchema;
|
|
39670
|
+
"customFields"?: { [key: string]: object; };
|
|
39671
|
+
"autoStatusTransitionDetail"?: Models.AutoStatusTransitionDetail;
|
|
39672
|
+
"scoredAgents"?: Array<Models.WorkitemScoredAgent>;
|
|
39673
|
+
"version"?: number;
|
|
39674
|
+
"selfUri"?: string;
|
|
39675
|
+
}
|
|
39676
|
+
|
|
39677
|
+
export interface WorkitemVersionListing {
|
|
39678
|
+
"entities"?: Array<Models.WorkitemVersion>;
|
|
39679
|
+
"nextUri"?: string;
|
|
39680
|
+
"selfUri"?: string;
|
|
39681
|
+
"previousUri"?: string;
|
|
39682
|
+
"after"?: string;
|
|
39683
|
+
}
|
|
39684
|
+
|
|
39685
|
+
export interface WorkitemWrapup {
|
|
39686
|
+
"workitem"?: Models.WorkitemReference;
|
|
39687
|
+
"wrapupCode"?: Models.WrapupIdReference;
|
|
39688
|
+
"modifiedBy"?: Models.UserReference;
|
|
39689
|
+
"user"?: Models.UserReference;
|
|
39690
|
+
"dateModified"?: string;
|
|
39691
|
+
}
|
|
39692
|
+
|
|
39693
|
+
export interface WorkitemWrapupEntityListing {
|
|
39694
|
+
"entities"?: Array<Models.WorkitemWrapup>;
|
|
39695
|
+
"nextUri"?: string;
|
|
39696
|
+
"selfUri"?: string;
|
|
39697
|
+
"previousUri"?: string;
|
|
39698
|
+
}
|
|
39699
|
+
|
|
39700
|
+
export interface WorkitemWrapupUpdate {
|
|
39701
|
+
"action": string;
|
|
39702
|
+
"wrapupCode": string;
|
|
39703
|
+
}
|
|
39704
|
+
|
|
39705
|
+
export interface WorkitemsAttributeChangeBoolean {
|
|
39706
|
+
"newValue"?: boolean;
|
|
39707
|
+
"oldValue"?: boolean;
|
|
39708
|
+
}
|
|
39709
|
+
|
|
39710
|
+
export interface WorkitemsAttributeChangeInstant {
|
|
39711
|
+
"newValue"?: string;
|
|
39712
|
+
"oldValue"?: string;
|
|
39713
|
+
}
|
|
39714
|
+
|
|
39715
|
+
export interface WorkitemsAttributeChangeInteger {
|
|
39716
|
+
"newValue"?: number;
|
|
39717
|
+
"oldValue"?: number;
|
|
39718
|
+
}
|
|
39719
|
+
|
|
39720
|
+
export interface WorkitemsAttributeChangeList {
|
|
39721
|
+
"newValue"?: Array<object>;
|
|
39722
|
+
"oldValue"?: Array<object>;
|
|
39723
|
+
}
|
|
39724
|
+
|
|
39725
|
+
export interface WorkitemsAttributeChangeMap {
|
|
39726
|
+
"newValue"?: { [key: string]: object; };
|
|
39727
|
+
"oldValue"?: { [key: string]: object; };
|
|
39728
|
+
}
|
|
39729
|
+
|
|
39730
|
+
export interface WorkitemsAttributeChangeString {
|
|
39731
|
+
"newValue"?: string;
|
|
39732
|
+
"oldValue"?: string;
|
|
39733
|
+
}
|
|
39734
|
+
|
|
39735
|
+
export interface WorkitemsAttributeChangeWorkitemStatusCategory {
|
|
39736
|
+
"newValue"?: string;
|
|
39737
|
+
"oldValue"?: string;
|
|
39738
|
+
}
|
|
39739
|
+
|
|
39740
|
+
export interface WorkitemsChangeWorkbinDelta {
|
|
39741
|
+
"version"?: number;
|
|
39742
|
+
"modifiedBy"?: Models.UserReference;
|
|
39743
|
+
"delta"?: Models.WorkbinDelta;
|
|
39744
|
+
}
|
|
39745
|
+
|
|
39746
|
+
export interface WorkitemsChangeWorkitemDelta {
|
|
39747
|
+
"version"?: number;
|
|
39748
|
+
"modifiedBy"?: Models.UserReference;
|
|
39749
|
+
"delta"?: Models.WorkitemDelta;
|
|
39750
|
+
}
|
|
39751
|
+
|
|
39752
|
+
export interface WorkitemsChangeWorktypeDelta {
|
|
39753
|
+
"version"?: number;
|
|
39754
|
+
"modifiedBy"?: Models.UserReference;
|
|
39755
|
+
"delta"?: Models.WorktypeDelta;
|
|
39756
|
+
}
|
|
39757
|
+
|
|
37604
39758
|
export interface WorkitemsEventsNotificationCustomAttribute {
|
|
37605
39759
|
"dataType"?: string;
|
|
37606
39760
|
"value"?: string;
|
|
@@ -37824,6 +39978,158 @@ declare namespace Models {
|
|
|
37824
39978
|
"totalDocumentByteCount"?: number;
|
|
37825
39979
|
}
|
|
37826
39980
|
|
|
39981
|
+
export interface Worktype {
|
|
39982
|
+
"id"?: string;
|
|
39983
|
+
"name"?: string;
|
|
39984
|
+
"division"?: Models.Division;
|
|
39985
|
+
"description"?: string;
|
|
39986
|
+
"dateCreated"?: string;
|
|
39987
|
+
"dateModified"?: string;
|
|
39988
|
+
"defaultWorkbin"?: Models.WorkbinReference;
|
|
39989
|
+
"defaultStatus"?: Models.WorkitemStatusReference;
|
|
39990
|
+
"statuses"?: Array<Models.WorkitemStatus>;
|
|
39991
|
+
"defaultDurationSeconds"?: number;
|
|
39992
|
+
"defaultExpirationSeconds"?: number;
|
|
39993
|
+
"defaultDueDurationSeconds"?: number;
|
|
39994
|
+
"defaultPriority"?: number;
|
|
39995
|
+
"defaultLanguage"?: Models.LanguageReference;
|
|
39996
|
+
"defaultTtlSeconds"?: number;
|
|
39997
|
+
"modifiedBy"?: Models.UserReference;
|
|
39998
|
+
"defaultQueue"?: Models.QueueReference;
|
|
39999
|
+
"defaultSkills"?: Array<Models.RoutingSkillReference>;
|
|
40000
|
+
"assignmentEnabled"?: boolean;
|
|
40001
|
+
"schema"?: Models.WorkitemSchema;
|
|
40002
|
+
"selfUri"?: string;
|
|
40003
|
+
}
|
|
40004
|
+
|
|
40005
|
+
export interface WorktypeChangeListing {
|
|
40006
|
+
"entities"?: Array<Models.WorkitemsChangeWorktypeDelta>;
|
|
40007
|
+
"nextUri"?: string;
|
|
40008
|
+
"selfUri"?: string;
|
|
40009
|
+
"previousUri"?: string;
|
|
40010
|
+
"after"?: string;
|
|
40011
|
+
}
|
|
40012
|
+
|
|
40013
|
+
export interface WorktypeCreate {
|
|
40014
|
+
"name": string;
|
|
40015
|
+
"defaultWorkbinId": string;
|
|
40016
|
+
"defaultDurationSeconds"?: number;
|
|
40017
|
+
"defaultExpirationSeconds"?: number;
|
|
40018
|
+
"defaultDueDurationSeconds"?: number;
|
|
40019
|
+
"defaultPriority"?: number;
|
|
40020
|
+
"defaultTtlSeconds"?: number;
|
|
40021
|
+
"assignmentEnabled"?: boolean;
|
|
40022
|
+
"schemaId"?: string;
|
|
40023
|
+
"description"?: string;
|
|
40024
|
+
"divisionId"?: string;
|
|
40025
|
+
"disableDefaultStatusCreation"?: boolean;
|
|
40026
|
+
"schemaVersion"?: number;
|
|
40027
|
+
"defaultQueueId"?: string;
|
|
40028
|
+
"defaultLanguageId"?: string;
|
|
40029
|
+
"defaultSkillIds"?: Array<string>;
|
|
40030
|
+
}
|
|
40031
|
+
|
|
40032
|
+
export interface WorktypeDelta {
|
|
40033
|
+
"name"?: Models.WorkitemsAttributeChangeString;
|
|
40034
|
+
"description"?: Models.WorkitemsAttributeChangeString;
|
|
40035
|
+
"statuses"?: Models.WorkitemsAttributeChangeList;
|
|
40036
|
+
"defaultWorkbinId"?: Models.WorkitemsAttributeChangeString;
|
|
40037
|
+
"defaultDurationSeconds"?: Models.WorkitemsAttributeChangeInteger;
|
|
40038
|
+
"defaultExpirationSeconds"?: Models.WorkitemsAttributeChangeInteger;
|
|
40039
|
+
"defaultDueDurationSeconds"?: Models.WorkitemsAttributeChangeInteger;
|
|
40040
|
+
"defaultPriority"?: Models.WorkitemsAttributeChangeInteger;
|
|
40041
|
+
"defaultSkillIds"?: Models.WorkitemsAttributeChangeList;
|
|
40042
|
+
"defaultStatusId"?: Models.WorkitemsAttributeChangeString;
|
|
40043
|
+
"defaultLanguageId"?: Models.WorkitemsAttributeChangeString;
|
|
40044
|
+
"defaultTtlSeconds"?: Models.WorkitemsAttributeChangeInteger;
|
|
40045
|
+
"assignmentEnabled"?: Models.WorkitemsAttributeChangeBoolean;
|
|
40046
|
+
"defaultQueueId"?: Models.WorkitemsAttributeChangeString;
|
|
40047
|
+
"schemaId"?: Models.WorkitemsAttributeChangeString;
|
|
40048
|
+
"schemaVersion"?: Models.WorkitemsAttributeChangeString;
|
|
40049
|
+
"dateModified"?: Models.WorkitemsAttributeChangeInstant;
|
|
40050
|
+
"modifiedBy"?: Models.WorkitemsAttributeChangeString;
|
|
40051
|
+
}
|
|
40052
|
+
|
|
40053
|
+
export interface WorktypeQueryEntityListing {
|
|
40054
|
+
"entities"?: Array<Models.Worktype>;
|
|
40055
|
+
"nextUri"?: string;
|
|
40056
|
+
"selfUri"?: string;
|
|
40057
|
+
"previousUri"?: string;
|
|
40058
|
+
"after"?: string;
|
|
40059
|
+
"count"?: number;
|
|
40060
|
+
}
|
|
40061
|
+
|
|
40062
|
+
export interface WorktypeQueryRequest {
|
|
40063
|
+
"pageSize"?: number;
|
|
40064
|
+
"select"?: string;
|
|
40065
|
+
"filters": Array<Models.WorkitemFilter>;
|
|
40066
|
+
"attributes"?: Array<string>;
|
|
40067
|
+
"after"?: string;
|
|
40068
|
+
"sort"?: Models.WorktypeQuerySort;
|
|
40069
|
+
}
|
|
40070
|
+
|
|
40071
|
+
export interface WorktypeQuerySort {
|
|
40072
|
+
"name"?: string;
|
|
40073
|
+
"ascending"?: boolean;
|
|
40074
|
+
}
|
|
40075
|
+
|
|
40076
|
+
export interface WorktypeReference {
|
|
40077
|
+
"id"?: string;
|
|
40078
|
+
"name"?: string;
|
|
40079
|
+
"selfUri"?: string;
|
|
40080
|
+
}
|
|
40081
|
+
|
|
40082
|
+
export interface WorktypeUpdate {
|
|
40083
|
+
"name"?: string;
|
|
40084
|
+
"defaultWorkbinId"?: string;
|
|
40085
|
+
"defaultDurationSeconds"?: number;
|
|
40086
|
+
"defaultExpirationSeconds"?: number;
|
|
40087
|
+
"defaultDueDurationSeconds"?: number;
|
|
40088
|
+
"defaultPriority"?: number;
|
|
40089
|
+
"defaultTtlSeconds"?: number;
|
|
40090
|
+
"assignmentEnabled"?: boolean;
|
|
40091
|
+
"schemaId"?: string;
|
|
40092
|
+
"description"?: string;
|
|
40093
|
+
"defaultStatusId"?: string;
|
|
40094
|
+
"schemaVersion"?: number;
|
|
40095
|
+
"defaultLanguageId"?: string;
|
|
40096
|
+
"defaultSkillIds"?: Array<string>;
|
|
40097
|
+
"defaultQueueId"?: string;
|
|
40098
|
+
}
|
|
40099
|
+
|
|
40100
|
+
export interface WorktypeVersion {
|
|
40101
|
+
"id"?: string;
|
|
40102
|
+
"name"?: string;
|
|
40103
|
+
"division"?: Models.Division;
|
|
40104
|
+
"description"?: string;
|
|
40105
|
+
"dateCreated"?: string;
|
|
40106
|
+
"dateModified"?: string;
|
|
40107
|
+
"defaultWorkbin"?: Models.WorkbinReference;
|
|
40108
|
+
"defaultStatus"?: Models.WorkitemStatusReference;
|
|
40109
|
+
"statuses"?: Array<Models.WorkitemStatus>;
|
|
40110
|
+
"defaultDurationSeconds"?: number;
|
|
40111
|
+
"defaultExpirationSeconds"?: number;
|
|
40112
|
+
"defaultDueDurationSeconds"?: number;
|
|
40113
|
+
"defaultPriority"?: number;
|
|
40114
|
+
"defaultLanguage"?: Models.LanguageReference;
|
|
40115
|
+
"defaultTtlSeconds"?: number;
|
|
40116
|
+
"modifiedBy"?: Models.UserReference;
|
|
40117
|
+
"defaultQueue"?: Models.QueueReference;
|
|
40118
|
+
"defaultSkills"?: Array<Models.RoutingSkillReference>;
|
|
40119
|
+
"assignmentEnabled"?: boolean;
|
|
40120
|
+
"schema"?: Models.WorkitemSchema;
|
|
40121
|
+
"version"?: number;
|
|
40122
|
+
"selfUri"?: string;
|
|
40123
|
+
}
|
|
40124
|
+
|
|
40125
|
+
export interface WorktypeVersionListing {
|
|
40126
|
+
"entities"?: Array<Models.WorktypeVersion>;
|
|
40127
|
+
"nextUri"?: string;
|
|
40128
|
+
"selfUri"?: string;
|
|
40129
|
+
"previousUri"?: string;
|
|
40130
|
+
"after"?: string;
|
|
40131
|
+
}
|
|
40132
|
+
|
|
37827
40133
|
export interface WrapUpCodeConfig {
|
|
37828
40134
|
"values": Array<string>;
|
|
37829
40135
|
}
|
|
@@ -37912,6 +40218,12 @@ declare namespace Models {
|
|
|
37912
40218
|
"conversationExternalOrganizationIds"?: Array<string>;
|
|
37913
40219
|
}
|
|
37914
40220
|
|
|
40221
|
+
export interface WrapupIdReference {
|
|
40222
|
+
"id"?: string;
|
|
40223
|
+
"name"?: string;
|
|
40224
|
+
"selfUri"?: string;
|
|
40225
|
+
}
|
|
40226
|
+
|
|
37915
40227
|
export interface WrapupInput {
|
|
37916
40228
|
"code"?: string;
|
|
37917
40229
|
"name"?: string;
|