purecloud-platform-client-v2 168.1.0 → 169.0.0

package/index.d.ts

@@ -2882,7 +2882,7 @@ declare class OAuthApi {
   	getOauthScope(scopeId: string, opts?: OAuthApi.getOauthScopeOptions): Promise<Models.OAuthScope>; 
   	getOauthScopes(opts?: OAuthApi.getOauthScopesOptions): Promise<Models.OAuthScopeListing>; 
   	postOauthClientSecret(clientId: string): Promise<Models.OAuthClient>; 
-  	postOauthClientUsageQuery(clientId: string, body: Models.ApiUsageQuery): Promise<Models.UsageExecutionResult>; 
+  	postOauthClientUsageQuery(clientId: string, body: Models.ApiUsageClientQuery): Promise<Models.UsageExecutionResult>; 
   	postOauthClients(body: Models.OAuthClientRequest): Promise<Models.OAuthClient>; 
   	putOauthClient(clientId: string, body: Models.OAuthClientRequest): Promise<Models.OAuthClient>;
 }
@@ -2939,6 +2939,7 @@ declare namespace ObjectsApi {
 
 declare class OrganizationApi {  
   	getFieldconfig(type: string): Promise<Models.FieldConfig>; 
+  	getOrganizationsAuthenticationSettings(): Promise<Models.OrgAuthSettings>; 
   	getOrganizationsEmbeddedintegration(): Promise<Models.EmbeddedIntegration>; 
   	getOrganizationsIpaddressauthentication(): Promise<Models.IpAddressAuthentication>; 
   	getOrganizationsLimitsChangerequest(requestId: string): Promise<Models.LimitChangeRequestDetails>; 
@@ -2949,6 +2950,7 @@ declare class OrganizationApi {
   	getOrganizationsLimitsNamespaces(opts?: OrganizationApi.getOrganizationsLimitsNamespacesOptions): Promise<object>; 
   	getOrganizationsMe(): Promise<Models.Organization>; 
   	getOrganizationsWhitelist(): Promise<Models.OrgWhitelistSettings>; 
+  	patchOrganizationsAuthenticationSettings(body: Models.OrgAuthSettings): Promise<Models.OrgAuthSettings>; 
   	patchOrganizationsFeature(featureName: string, enabled: Models.FeatureState): Promise<Models.OrganizationFeatures>; 
   	putOrganizationsEmbeddedintegration(body: Models.EmbeddedIntegration): Promise<Models.EmbeddedIntegration>; 
   	putOrganizationsIpaddressauthentication(body: Models.IpAddressAuthentication): Promise<Models.IpAddressAuthentication>; 
@@ -4580,6 +4582,7 @@ declare class SpeechTextAnalyticsApi {
   	getSpeechandtextanalyticsTopics(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsTopicsOptions): Promise<Models.TopicsEntityListing>; 
   	getSpeechandtextanalyticsTopicsDialects(): Promise<Models.EntityListing>; 
   	getSpeechandtextanalyticsTopicsGeneral(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsTopicsGeneralOptions): Promise<Models.GeneralTopicsEntityListing>; 
+  	getSpeechandtextanalyticsTopicsGeneralStatus(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsTopicsGeneralStatusOptions): Promise<Models.UnifiedGeneralTopicEntityListing>; 
   	getSpeechandtextanalyticsTopicsPublishjob(jobId: string): Promise<Models.TopicJob>; 
   	patchSpeechandtextanalyticsSettings(body: Models.SpeechTextAnalyticsSettingsRequest): Promise<Models.SpeechTextAnalyticsSettingsResponse>; 
   	postSpeechandtextanalyticsPrograms(body: Models.ProgramRequest): Promise<Models.Program>; 
@@ -4628,6 +4631,9 @@ declare namespace SpeechTextAnalyticsApi {
 	export interface getSpeechandtextanalyticsTopicsGeneralOptions { 
 		"dialect"?: string;
 	}
+	export interface getSpeechandtextanalyticsTopicsGeneralStatusOptions { 
+		"dialect"?: string;
+	}
 }
 
 declare class StationsApi {  
@@ -5070,8 +5076,10 @@ declare class UsageApi {
   	getOauthClientUsageQueryResult(executionId: string, clientId: string): Promise<Models.ApiUsageQueryResult>; 
   	getOauthClientUsageSummary(clientId: string, opts?: UsageApi.getOauthClientUsageSummaryOptions): Promise<Models.UsageExecutionResult>; 
   	getUsageQueryExecutionIdResults(executionId: string): Promise<Models.ApiUsageQueryResult>; 
-  	postOauthClientUsageQuery(clientId: string, body: Models.ApiUsageQuery): Promise<Models.UsageExecutionResult>; 
-  	postUsageQuery(body: Models.ApiUsageQuery): Promise<Models.UsageExecutionResult>;
+  	getUsageSimplesearchExecutionIdResults(executionId: string): Promise<Models.ApiUsageQueryResult>; 
+  	postOauthClientUsageQuery(clientId: string, body: Models.ApiUsageClientQuery): Promise<Models.UsageExecutionResult>; 
+  	postUsageQuery(body: Models.ApiUsageOrganizationQuery): Promise<Models.UsageExecutionResult>; 
+  	postUsageSimplesearch(body: Models.ApiUsageSimpleSearch): Promise<Models.UsageExecutionResult>;
 }
 
 declare namespace UsageApi { 
@@ -6562,6 +6570,15 @@ declare namespace Models {
 		"directReports"?: Array<Models.User>;
 	}
 	
+	export interface AdjustableLiveSpeakerDetection { 
+		"mode"?: string;
+		"preconnectDuration"?: string;
+		"eventName"?: string;
+		"isPersonLikely"?: boolean;
+		"totalRingbacks"?: number;
+		"lineConnected"?: boolean;
+	}
+	
 	export interface AdminTimeOffRequestPatch { 
 		"status"?: string;
 		"activityCodeId"?: string;
@@ -7152,11 +7169,18 @@ declare namespace Models {
 		"assistanceConditions"?: Array<Models.AssistanceCondition>;
 	}
 	
-	export interface ApiUsageQuery { 
+	export interface ApiUsageClientQuery { 
 		"interval": string;
 		"granularity"?: string;
+		"metrics"?: Array<string>;
 		"groupBy"?: Array<string>;
+	}
+	
+	export interface ApiUsageOrganizationQuery { 
+		"interval": string;
+		"granularity"?: string;
 		"metrics"?: Array<string>;
+		"groupBy"?: Array<string>;
 	}
 	
 	export interface ApiUsageQueryResult { 
@@ -7180,6 +7204,14 @@ declare namespace Models {
 		"date"?: string;
 	}
 	
+	export interface ApiUsageSimpleSearch { 
+		"interval": string;
+		"metrics"?: Array<string>;
+		"oauthClientNames"?: Array<string>;
+		"httpMethods"?: Array<string>;
+		"templateUris"?: Array<string>;
+	}
+	
 	export interface AppendToDncActionSettings { 
 		"expire": boolean;
 		"expirationDuration"?: string;
@@ -9252,6 +9284,7 @@ declare namespace Models {
 		"afterCallWork"?: Models.AfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"agentAssistantId"?: string;
+		"disposition"?: Models.Disposition;
 	}
 	
 	export interface CallBasic { 
@@ -9286,6 +9319,7 @@ declare namespace Models {
 		"afterCallWork"?: Models.AfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"agentAssistantId"?: string;
+		"disposition"?: Models.Disposition;
 	}
 	
 	export interface CallCommand { 
@@ -10433,6 +10467,8 @@ declare namespace Models {
 		"enabled"?: boolean;
 		"allowAgentControl"?: boolean;
 		"maskSelectors"?: Array<string>;
+		"channels"?: Array<string>;
+		"readonlySelectors"?: Array<string>;
 	}
 	
 	export interface CobrowseWebMessagingSession { 
@@ -10576,6 +10612,7 @@ declare namespace Models {
 		"kpi"?: string;
 		"dateStarted"?: string;
 		"dateEnded"?: string;
+		"percentageBenefit"?: number;
 		"kpiResults"?: Array<Models.KpiResult>;
 		"selfUri"?: string;
 	}
@@ -11293,6 +11330,7 @@ declare namespace Models {
 	}
 	
 	export interface ConversationAppSettings { 
+		"enabled"?: boolean;
 		"showAgentTypingIndicator"?: boolean;
 		"showUserTypingIndicator"?: boolean;
 		"autoStartType"?: string;
@@ -11328,6 +11366,7 @@ declare namespace Models {
 		"participants"?: Array<Models.ConversationCallEventTopicCallMediaParticipant>;
 		"otherMediaUris"?: Array<string>;
 		"recordingState"?: string;
+		"securePause"?: boolean;
 		"maxParticipants"?: number;
 	}
 	
@@ -11372,6 +11411,7 @@ declare namespace Models {
 		"confined"?: boolean;
 		"recording"?: boolean;
 		"recordingState"?: string;
+		"securePause"?: boolean;
 		"group"?: Models.ConversationCallEventTopicUriReference;
 		"ani"?: string;
 		"dnis"?: string;
@@ -12206,6 +12246,7 @@ declare namespace Models {
 		"muted"?: boolean;
 		"confined"?: boolean;
 		"held"?: boolean;
+		"securePause"?: boolean;
 		"errorInfo"?: Models.ConversationEventTopicErrorDetails;
 		"disconnectType"?: string;
 		"startHoldTime"?: string;
@@ -12307,6 +12348,7 @@ declare namespace Models {
 		"recordingState"?: string;
 		"address"?: string;
 		"externalTag"?: string;
+		"securePause"?: boolean;
 	}
 	
 	export interface ConversationEventTopicConversationRoutingData { 
@@ -12481,6 +12523,11 @@ declare namespace Models {
 		"id"?: string;
 	}
 	
+	export interface ConversationEventTopicModifiedBy { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface ConversationEventTopicObject { 
 	}
 	
@@ -12536,6 +12583,7 @@ declare namespace Models {
 		"state"?: string;
 		"dateIssued"?: string;
 		"initiator"?: Models.ConversationEventTopicInitiator;
+		"modifiedBy"?: Models.ConversationEventTopicModifiedBy;
 		"destination"?: Models.ConversationEventTopicDestination;
 		"transferType"?: string;
 	}
@@ -15474,6 +15522,16 @@ declare namespace Models {
 		"phrase"?: string;
 	}
 	
+	export interface Disposition { 
+		"name": string;
+		"analyzer"?: string;
+		"dispositionParameters"?: Models.DispositionParameters;
+	}
+	
+	export interface DispositionParameters { 
+		"adjustableLiveSpeakerDetection"?: Models.AdjustableLiveSpeakerDetection;
+	}
+	
 	export interface Division { 
 		"id"?: string;
 		"name"?: string;
@@ -15714,23 +15772,63 @@ declare namespace Models {
 	export interface DocumentBodyImage { 
 		"url": string;
 		"hyperlink"?: string;
+		"properties"?: Models.DocumentBodyImageProperties;
+	}
+	
+	export interface DocumentBodyImageProperties { 
+		"backgroundColor"?: string;
+		"align"?: string;
+		"indentation"?: number;
 	}
 	
 	export interface DocumentBodyList { 
 		"blocks": Array<Models.DocumentBodyListBlock>;
+		"properties"?: Models.DocumentBodyListBlockProperties;
 	}
 	
 	export interface DocumentBodyListBlock { 
 		"type": string;
-		"blocks": Array<Models.DocumentContentBlock>;
+		"blocks": Array<Models.DocumentListContentBlock>;
+		"properties"?: Models.DocumentBodyListItemProperties;
+	}
+	
+	export interface DocumentBodyListBlockProperties { 
+		"unorderedType"?: string;
+		"orderedType"?: string;
+	}
+	
+	export interface DocumentBodyListItemProperties { 
+		"backgroundColor"?: string;
+		"align"?: string;
+		"indentation"?: number;
+		"fontSize"?: string;
+		"fontType"?: string;
+		"textColor"?: string;
 	}
 	
 	export interface DocumentBodyParagraph { 
 		"blocks": Array<Models.DocumentContentBlock>;
+		"properties"?: Models.DocumentBodyParagraphProperties;
+	}
+	
+	export interface DocumentBodyParagraphProperties { 
+		"fontSize"?: string;
+		"fontType"?: string;
+		"textColor"?: string;
+		"backgroundColor"?: string;
+		"align"?: string;
+		"indentation"?: number;
 	}
 	
 	export interface DocumentBodyVideo { 
 		"url": string;
+		"properties"?: Models.DocumentBodyVideoProperties;
+	}
+	
+	export interface DocumentBodyVideoProperties { 
+		"backgroundColor"?: string;
+		"align"?: string;
+		"indentation"?: number;
 	}
 	
 	export interface DocumentCategoryInput { 
@@ -15762,6 +15860,13 @@ declare namespace Models {
 		"alternatives"?: Array<string>;
 	}
 	
+	export interface DocumentListContentBlock { 
+		"type": string;
+		"text": Models.DocumentText;
+		"image": Models.DocumentBodyImage;
+		"list": Models.DocumentBodyList;
+	}
+	
 	export interface DocumentListing { 
 		"entities"?: Array<Models.KnowledgeDocument>;
 		"nextUri"?: string;
@@ -15799,6 +15904,13 @@ declare namespace Models {
 		"text": string;
 		"marks"?: Array<string>;
 		"hyperlink"?: string;
+		"properties"?: Models.DocumentTextProperties;
+	}
+	
+	export interface DocumentTextProperties { 
+		"fontSize"?: string;
+		"textColor"?: string;
+		"backgroundColor"?: string;
 	}
 	
 	export interface DocumentThumbnail { 
@@ -17305,6 +17417,9 @@ declare namespace Models {
 		"previousStatus"?: string;
 		"declinedReview"?: boolean;
 		"retractedEvaluation"?: Models.EvaluationQualityV2TopicEvaluationReference;
+		"rescoreCount"?: number;
+		"evaluatorCommentHasUpdated"?: boolean;
+		"agentCommentHasUpdated"?: boolean;
 	}
 	
 	export interface EvaluationQualityV2TopicUser { 
@@ -17668,6 +17783,7 @@ declare namespace Models {
 	
 	export interface ExternalContactsContactChangedTopicContact { 
 		"id"?: string;
+		"externalOrganization"?: Models.ExternalContactsContactChangedTopicExternalOrganization;
 		"type"?: string;
 		"firstName"?: string;
 		"middleName"?: string;
@@ -17689,6 +17805,8 @@ declare namespace Models {
 		"whatsAppId"?: Models.ExternalContactsContactChangedTopicWhatsAppId;
 		"facebookId"?: Models.ExternalContactsContactChangedTopicFacebookId;
 		"instagramId"?: Models.ExternalContactsContactChangedTopicInstagramId;
+		"schema"?: Models.ExternalContactsContactChangedTopicDataSchema;
+		"customFields"?: { [key: string]: object; };
 	}
 	
 	export interface ExternalContactsContactChangedTopicContactAddress { 
@@ -17700,6 +17818,15 @@ declare namespace Models {
 		"countryCode"?: string;
 	}
 	
+	export interface ExternalContactsContactChangedTopicDataSchema { 
+		"id"?: string;
+		"version"?: number;
+	}
+	
+	export interface ExternalContactsContactChangedTopicExternalOrganization { 
+		"id"?: string;
+	}
+	
 	export interface ExternalContactsContactChangedTopicFacebookId { 
 		"ids"?: Array<Models.ExternalContactsContactChangedTopicFacebookScopedId>;
 		"displayName"?: string;
@@ -17727,6 +17854,9 @@ declare namespace Models {
 		"userId"?: string;
 	}
 	
+	export interface ExternalContactsContactChangedTopicObject { 
+	}
+	
 	export interface ExternalContactsContactChangedTopicPhoneNumber { 
 		"display"?: string;
 		"extension"?: number;
@@ -17751,6 +17881,7 @@ declare namespace Models {
 	
 	export interface ExternalContactsUnresolvedContactChangedTopicContact { 
 		"id"?: string;
+		"externalOrganization"?: Models.ExternalContactsUnresolvedContactChangedTopicExternalOrganization;
 		"type"?: string;
 		"firstName"?: string;
 		"middleName"?: string;
@@ -17772,6 +17903,8 @@ declare namespace Models {
 		"whatsAppId"?: Models.ExternalContactsUnresolvedContactChangedTopicWhatsAppId;
 		"facebookId"?: Models.ExternalContactsUnresolvedContactChangedTopicFacebookId;
 		"instagramId"?: Models.ExternalContactsUnresolvedContactChangedTopicInstagramId;
+		"schema"?: Models.ExternalContactsUnresolvedContactChangedTopicDataSchema;
+		"customFields"?: { [key: string]: object; };
 	}
 	
 	export interface ExternalContactsUnresolvedContactChangedTopicContactAddress { 
@@ -17783,6 +17916,15 @@ declare namespace Models {
 		"countryCode"?: string;
 	}
 	
+	export interface ExternalContactsUnresolvedContactChangedTopicDataSchema { 
+		"id"?: string;
+		"version"?: number;
+	}
+	
+	export interface ExternalContactsUnresolvedContactChangedTopicExternalOrganization { 
+		"id"?: string;
+	}
+	
 	export interface ExternalContactsUnresolvedContactChangedTopicFacebookId { 
 		"ids"?: Array<Models.ExternalContactsUnresolvedContactChangedTopicFacebookScopedId>;
 		"displayName"?: string;
@@ -17810,6 +17952,9 @@ declare namespace Models {
 		"userId"?: string;
 	}
 	
+	export interface ExternalContactsUnresolvedContactChangedTopicObject { 
+	}
+	
 	export interface ExternalContactsUnresolvedContactChangedTopicPhoneNumber { 
 		"display"?: string;
 		"extension"?: number;
@@ -18729,6 +18874,8 @@ declare namespace Models {
 		"publishResultUri"?: string;
 		"inputSchema"?: Models.JsonSchemaDocument;
 		"outputSchema"?: Models.JsonSchemaDocument;
+		"datePublished"?: string;
+		"datePublishedEnd"?: string;
 		"nluInfo"?: Models.NluInfo;
 		"supportedLanguages"?: Array<Models.SupportedLanguage>;
 		"compatibleFlowTypes"?: Array<string>;
@@ -19473,6 +19620,7 @@ declare namespace Models {
 		"forwardPrefix": string;
 		"sent": string;
 		"language": string;
+		"timeZone"?: string;
 	}
 	
 	export interface HistoryListing { 
@@ -20798,6 +20946,7 @@ declare namespace Models {
 		"geolocation"?: Models.JourneyWebActionEventsNotificationGeoLocation;
 		"mktCampaign"?: Models.JourneyWebActionEventsNotificationMktCampaign;
 		"visitReferrer"?: Models.JourneyWebActionEventsNotificationReferrer;
+		"timeToDisposition"?: number;
 	}
 	
 	export interface JourneyWebEventsNotificationActionMap { 
@@ -20957,6 +21106,7 @@ declare namespace Models {
 		"geolocation"?: Models.JourneyWebEventsNotificationGeoLocation;
 		"mktCampaign"?: Models.JourneyWebEventsNotificationMktCampaign;
 		"visitReferrer"?: Models.JourneyWebEventsNotificationReferrer;
+		"timeToDisposition"?: number;
 	}
 	
 	export interface JourneyWebEventsNotificationWebEventsNotification { 
@@ -21699,6 +21849,7 @@ declare namespace Models {
 		"interactionCountOn"?: number;
 		"interactionCountOff"?: number;
 		"mediaType"?: string;
+		"percentageBenefit"?: number;
 	}
 	
 	export interface LabelCreateRequest { 
@@ -23513,6 +23664,7 @@ declare namespace Models {
 		"sourcePerformanceProfile"?: Models.PerformanceProfile;
 		"unitDefinition"?: string;
 		"precision"?: number;
+		"timeDisplayUnit"?: string;
 		"selfUri"?: string;
 	}
 	
@@ -24265,6 +24417,14 @@ declare namespace Models {
 		"response": Models.ComplianceResponse;
 	}
 	
+	export interface OrgAuthSettings { 
+		"multifactorAuthenticationRequired"?: boolean;
+		"domainAllowlistEnabled"?: boolean;
+		"domainAllowlist"?: Array<string>;
+		"ipAddressAllowlist"?: Array<string>;
+		"passwordRequirements"?: Models.PasswordRequirements;
+	}
+	
 	export interface OrgOAuthClient { 
 		"id"?: string;
 		"name": string;
@@ -24959,6 +25119,17 @@ declare namespace Models {
 		"overtalkCount"?: number;
 	}
 	
+	export interface PasswordRequirements { 
+		"minimumLength"?: number;
+		"minimumDigits"?: number;
+		"minimumLetters"?: number;
+		"minimumUpper"?: number;
+		"minimumLower"?: number;
+		"minimumSpecials"?: number;
+		"minimumAgeSeconds"?: number;
+		"expirationDays"?: number;
+	}
+	
 	export interface PatchAction { 
 		"mediaType": string;
 		"actionTemplate"?: Models.ActionMapActionTemplate;
@@ -26215,6 +26386,7 @@ declare namespace Models {
 		"participants"?: Array<Models.QueueConversationCallEventTopicCallMediaParticipant>;
 		"otherMediaUris"?: Array<string>;
 		"recordingState"?: string;
+		"securePause"?: boolean;
 		"maxParticipants"?: number;
 	}
 	
@@ -26259,6 +26431,7 @@ declare namespace Models {
 		"confined"?: boolean;
 		"recording"?: boolean;
 		"recordingState"?: string;
+		"securePause"?: boolean;
 		"group"?: Models.QueueConversationCallEventTopicUriReference;
 		"ani"?: string;
 		"dnis"?: string;
@@ -26905,6 +27078,7 @@ declare namespace Models {
 		"muted"?: boolean;
 		"confined"?: boolean;
 		"held"?: boolean;
+		"securePause"?: boolean;
 		"errorInfo"?: Models.QueueConversationEventTopicErrorDetails;
 		"disconnectType"?: string;
 		"startHoldTime"?: string;
@@ -27006,6 +27180,7 @@ declare namespace Models {
 		"recordingState"?: string;
 		"address"?: string;
 		"externalTag"?: string;
+		"securePause"?: boolean;
 	}
 	
 	export interface QueueConversationEventTopicConversationRoutingData { 
@@ -27180,6 +27355,11 @@ declare namespace Models {
 		"id"?: string;
 	}
 	
+	export interface QueueConversationEventTopicModifiedBy { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface QueueConversationEventTopicObject { 
 	}
 	
@@ -27235,6 +27415,7 @@ declare namespace Models {
 		"state"?: string;
 		"dateIssued"?: string;
 		"initiator"?: Models.QueueConversationEventTopicInitiator;
+		"modifiedBy"?: Models.QueueConversationEventTopicModifiedBy;
 		"destination"?: Models.QueueConversationEventTopicDestination;
 		"transferType"?: string;
 	}
@@ -27655,6 +27836,7 @@ declare namespace Models {
 		"muted"?: boolean;
 		"confined"?: boolean;
 		"held"?: boolean;
+		"securePause"?: boolean;
 		"errorInfo"?: Models.QueueConversationSocialExpressionEventTopicErrorDetails;
 		"disconnectType"?: string;
 		"startHoldTime"?: string;
@@ -27756,6 +27938,7 @@ declare namespace Models {
 		"recordingState"?: string;
 		"address"?: string;
 		"externalTag"?: string;
+		"securePause"?: boolean;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicConversationRoutingData { 
@@ -27930,6 +28113,11 @@ declare namespace Models {
 		"id"?: string;
 	}
 	
+	export interface QueueConversationSocialExpressionEventTopicModifiedBy { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface QueueConversationSocialExpressionEventTopicObject { 
 	}
 	
@@ -27985,6 +28173,7 @@ declare namespace Models {
 		"state"?: string;
 		"dateIssued"?: string;
 		"initiator"?: Models.QueueConversationSocialExpressionEventTopicInitiator;
+		"modifiedBy"?: Models.QueueConversationSocialExpressionEventTopicModifiedBy;
 		"destination"?: Models.QueueConversationSocialExpressionEventTopicDestination;
 		"transferType"?: string;
 	}
@@ -28110,6 +28299,7 @@ declare namespace Models {
 		"muted"?: boolean;
 		"confined"?: boolean;
 		"held"?: boolean;
+		"securePause"?: boolean;
 		"errorInfo"?: Models.QueueConversationVideoEventTopicErrorDetails;
 		"disconnectType"?: string;
 		"startHoldTime"?: string;
@@ -28211,6 +28401,7 @@ declare namespace Models {
 		"recordingState"?: string;
 		"address"?: string;
 		"externalTag"?: string;
+		"securePause"?: boolean;
 	}
 	
 	export interface QueueConversationVideoEventTopicConversationRoutingData { 
@@ -28385,6 +28576,11 @@ declare namespace Models {
 		"id"?: string;
 	}
 	
+	export interface QueueConversationVideoEventTopicModifiedBy { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface QueueConversationVideoEventTopicObject { 
 	}
 	
@@ -28440,6 +28636,7 @@ declare namespace Models {
 		"state"?: string;
 		"dateIssued"?: string;
 		"initiator"?: Models.QueueConversationVideoEventTopicInitiator;
+		"modifiedBy"?: Models.QueueConversationVideoEventTopicModifiedBy;
 		"destination"?: Models.QueueConversationVideoEventTopicDestination;
 		"transferType"?: string;
 	}
@@ -28596,6 +28793,7 @@ declare namespace Models {
 	
 	export interface QueueMessagingAddresses { 
 		"smsAddress"?: Models.DomainEntityRef;
+		"openMessagingRecipient"?: Models.DomainEntityRef;
 	}
 	
 	export interface QueueObservationDataContainer { 
@@ -29240,6 +29438,7 @@ declare namespace Models {
 		"hasCustomParticipantAttributes"?: boolean;
 		"recipientEmails"?: Array<string>;
 		"includeDurationFormatInHeader"?: boolean;
+		"durationFormat"?: string;
 	}
 	
 	export interface ReportingExportJobResponse { 
@@ -29272,6 +29471,7 @@ declare namespace Models {
 		"emailStatuses"?: { [key: string]: string; };
 		"emailErrorDescription"?: string;
 		"includeDurationFormatInHeader"?: boolean;
+		"durationFormat"?: string;
 		"enabled"?: boolean;
 		"selfUri"?: string;
 	}
@@ -30767,6 +30967,8 @@ declare namespace Models {
 		"communicationBasedACW"?: boolean;
 		"includeNonAgentConversationSummary"?: boolean;
 		"allowCallbackQueueSelection"?: boolean;
+		"completeAcwWhenAgentTransitionsOffline"?: boolean;
+		"totalActiveCallback"?: boolean;
 	}
 	
 	export interface Share { 
@@ -32232,15 +32434,6 @@ declare namespace Models {
 	
 	export interface TextMessageListing { 
 		"entities"?: Array<Models.MessageData>;
-		"pageSize"?: number;
-		"pageNumber"?: number;
-		"total"?: number;
-		"firstUri"?: string;
-		"pageCount"?: number;
-		"lastUri"?: string;
-		"selfUri"?: string;
-		"nextUri"?: string;
-		"previousUri"?: string;
 	}
 	
 	export interface TextStyleProperties { 
@@ -33419,6 +33612,15 @@ declare namespace Models {
 		"group"?: Models.UnansweredGroup;
 	}
 	
+	export interface UnifiedGeneralTopic { 
+		"name"?: string;
+		"status"?: string;
+	}
+	
+	export interface UnifiedGeneralTopicEntityListing { 
+		"entities"?: Array<Models.UnifiedGeneralTopic>;
+	}
+	
 	export interface UnpublishedProgramsEntityListing { 
 		"entities"?: Array<Models.Program>;
 		"pageSize"?: number;
@@ -35935,42 +36137,20 @@ declare namespace Models {
 		"matchReview"?: Models.ShiftTradeMatchReviewResponse;
 	}
 	
-	export interface WemCoachingAppointmentTopicCoachingAppointmentConversation { 
+	export interface WemCoachingUserNotificationTopicCoachingAppointmentReference { 
 		"id"?: string;
-		"action"?: string;
 	}
 	
-	export interface WemCoachingAppointmentTopicCoachingAppointmentDocument { 
-		"id"?: string;
-		"action"?: string;
-	}
-	
-	export interface WemCoachingAppointmentTopicCoachingAppointmentExternalLink { 
-		"externalLink"?: string;
-		"action"?: string;
-	}
-	
-	export interface WemCoachingAppointmentTopicCoachingAppointmentNotification { 
+	export interface WemCoachingUserNotificationTopicCoachingUserNotification { 
 		"id"?: string;
 		"name"?: string;
+		"markedAsRead"?: boolean;
+		"actionType"?: string;
+		"relationship"?: string;
+		"appointment"?: Models.WemCoachingUserNotificationTopicCoachingAppointmentReference;
 		"dateStart"?: string;
 		"lengthInMinutes"?: number;
 		"status"?: string;
-		"facilitator"?: Models.WemCoachingAppointmentTopicUserReference;
-		"attendees"?: Array<Models.WemCoachingAppointmentTopicUserReference>;
-		"createdBy"?: Models.WemCoachingAppointmentTopicUserReference;
-		"dateCreated"?: string;
-		"modifiedBy"?: Models.WemCoachingAppointmentTopicUserReference;
-		"dateModified"?: string;
-		"conversations"?: Array<Models.WemCoachingAppointmentTopicCoachingAppointmentConversation>;
-		"documents"?: Array<Models.WemCoachingAppointmentTopicCoachingAppointmentDocument>;
-		"changeType"?: string;
-		"dateCompleted"?: string;
-		"externalLinks"?: Array<Models.WemCoachingAppointmentTopicCoachingAppointmentExternalLink>;
-	}
-	
-	export interface WemCoachingAppointmentTopicUserReference { 
-		"id"?: string;
 	}
 	
 	export interface WfmAgent { 
@@ -35987,50 +36167,20 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
-	export interface WfmAgentScheduleUpdateTopicUserReference { 
-		"id"?: string;
-	}
-	
-	export interface WfmAgentScheduleUpdateTopicWfmAgentScheduleUpdate { 
-		"updateType"?: string;
+	export interface WfmAgentScheduleUpdateTopicAgentScheduleShiftUpdate { 
+		"type"?: string;
 		"shiftStartDates"?: Array<string>;
 	}
 	
-	export interface WfmAgentScheduleUpdateTopicWfmAgentScheduleUpdateNotification { 
+	export interface WfmAgentScheduleUpdateTopicAgentScheduleUpdateNotification { 
 		"user"?: Models.WfmAgentScheduleUpdateTopicUserReference;
 		"startDate"?: string;
 		"endDate"?: string;
-		"shifts"?: Array<Models.WfmAgentScheduleUpdateTopicWfmScheduleShift>;
-		"fullDayTimeOffMarkers"?: Array<Models.WfmAgentScheduleUpdateTopicWfmFullDayTimeOffMarker>;
-		"updates"?: Array<Models.WfmAgentScheduleUpdateTopicWfmAgentScheduleUpdate>;
+		"updates"?: Array<Models.WfmAgentScheduleUpdateTopicAgentScheduleShiftUpdate>;
 	}
 	
-	export interface WfmAgentScheduleUpdateTopicWfmFullDayTimeOffMarker { 
-		"timeOffRequestId"?: string;
-		"managementUnitDate"?: string;
-		"activityCodeId"?: string;
-		"isPaid"?: boolean;
-		"lengthInMinutes"?: number;
-		"description"?: string;
-		"paid"?: boolean;
-	}
-	
-	export interface WfmAgentScheduleUpdateTopicWfmScheduleActivity { 
-		"activityCodeId"?: string;
-		"startDate"?: string;
-		"countsAsPaidTime"?: boolean;
-		"lengthInMinutes"?: number;
-		"timeOffRequestId"?: string;
-		"description"?: string;
-	}
-	
-	export interface WfmAgentScheduleUpdateTopicWfmScheduleShift { 
-		"weekDate"?: string;
-		"weekScheduleId"?: string;
+	export interface WfmAgentScheduleUpdateTopicUserReference { 
 		"id"?: string;
-		"startDate"?: string;
-		"lengthInMinutes"?: number;
-		"activities"?: Array<Models.WfmAgentScheduleUpdateTopicWfmScheduleActivity>;
 	}
 	
 	export interface WfmBuIntradayDataUpdateTopicBuIntradayDataGroup { 
@@ -37474,6 +37624,7 @@ declare namespace Models {
 		"dateModified"?: string;
 		"dateDue"?: string;
 		"dateExpires"?: string;
+		"dateAssignmentStateChanged"?: string;
 		"durationSeconds"?: number;
 		"ttl"?: number;
 		"statusId"?: string;
@@ -37526,6 +37677,7 @@ declare namespace Models {
 		"dateModified"?: string;
 		"dateDue"?: string;
 		"dateExpires"?: string;
+		"dateAssignmentStateChanged"?: string;
 		"durationSeconds"?: number;
 		"ttl"?: number;
 		"statusId"?: string;
@@ -37578,6 +37730,7 @@ declare namespace Models {
 		"dateModified"?: string;
 		"dateDue"?: string;
 		"dateExpires"?: string;
+		"dateAssignmentStateChanged"?: string;
 		"durationSeconds"?: number;
 		"ttl"?: number;
 		"statusId"?: string;