purecloud-platform-client-v2 166.0.0 → 168.0.0

package/index.d.ts

@@ -770,6 +770,17 @@ declare namespace BillingApi {
 	}
 }
 
+declare class CarrierServicesApi {  
+  	getCarrierservicesIntegrationsEmergencylocationsMe(phoneNumber: string): Promise<Models.EmergencyLocation>; 
+  	postCarrierservicesIntegrationsEmergencylocationsMe(opts?: CarrierServicesApi.postCarrierservicesIntegrationsEmergencylocationsMeOptions): Promise<Models.EmergencyLocation>;
+}
+
+declare namespace CarrierServicesApi { 
+	export interface postCarrierservicesIntegrationsEmergencylocationsMeOptions { 
+		"body"?: Models.EmergencyLocation;
+	}
+}
+
 declare class ChatApi {  
   	getChatSettings(): Promise<Models.ChatSettings>; 
   	getChatsSettings(): Promise<Models.ChatSettings>; 
@@ -1108,6 +1119,7 @@ declare class ConversationsApi {
   	patchConversationsCobrowsesessionParticipantAttributes(conversationId: string, participantId: string, opts?: ConversationsApi.patchConversationsCobrowsesessionParticipantAttributesOptions): Promise<void>; 
   	patchConversationsCobrowsesessionParticipantCommunication(conversationId: string, participantId: string, communicationId: string, body: Models.MediaParticipantRequest): Promise<object>; 
   	patchConversationsEmail(conversationId: string, body: Models.Conversation): Promise<Models.Conversation>; 
+  	patchConversationsEmailMessagesDraft(conversationId: string, opts?: ConversationsApi.patchConversationsEmailMessagesDraftOptions): Promise<Models.EmailMessage>; 
   	patchConversationsEmailParticipant(conversationId: string, participantId: string, body: Models.MediaParticipantRequest): Promise<void>; 
   	patchConversationsEmailParticipantAttributes(conversationId: string, participantId: string, body: Models.ParticipantAttributes): Promise<void>; 
   	patchConversationsEmailParticipantCommunication(conversationId: string, participantId: string, communicationId: string, body: Models.MediaParticipantRequest): Promise<object>; 
@@ -1349,6 +1361,11 @@ declare namespace ConversationsApi {
 	export interface patchConversationsCobrowsesessionParticipantAttributesOptions { 
 		"body"?: Models.ParticipantAttributes;
 	}
+	export interface patchConversationsEmailMessagesDraftOptions { 
+		"autoFill"?: boolean;
+		"discard"?: boolean;
+		"body"?: Models.DraftManipulationRequest;
+	}
 	export interface patchConversationsMessageParticipantOptions { 
 		"body"?: Models.MediaParticipantRequest;
 	}
@@ -1622,6 +1639,14 @@ declare class GamificationApi {
   	deleteEmployeeperformanceExternalmetricsDefinition(metricId: string): Promise<void>; 
   	getEmployeeperformanceExternalmetricsDefinition(metricId: string): Promise<Models.ExternalMetricDefinition>; 
   	getEmployeeperformanceExternalmetricsDefinitions(opts?: GamificationApi.getEmployeeperformanceExternalmetricsDefinitionsOptions): Promise<Models.ExternalMetricDefinitionListing>; 
+  	getGamificationInsights(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, primaryPeriodStartWorkday: string, opts?: GamificationApi.getGamificationInsightsOptions): Promise<Models.InsightsSummary>; 
+  	getGamificationInsightsDetails(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, primaryPeriodStartWorkday: string): Promise<Models.InsightsDetails>; 
+  	getGamificationInsightsGroupsTrends(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, comparativePeriodEndWorkday: string, primaryPeriodStartWorkday: string, primaryPeriodEndWorkday: string): Promise<Models.InsightsTrend>; 
+  	getGamificationInsightsGroupsTrendsAll(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, comparativePeriodEndWorkday: string, primaryPeriodStartWorkday: string, primaryPeriodEndWorkday: string): Promise<Models.InsightsTrend>; 
+  	getGamificationInsightsMembers(filterType: string, filterId: string, granularity: string, startWorkday: string): Promise<Models.InsightsAgents>; 
+  	getGamificationInsightsTrends(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, comparativePeriodEndWorkday: string, primaryPeriodStartWorkday: string, primaryPeriodEndWorkday: string): Promise<Models.UserInsightsTrend>; 
+  	getGamificationInsightsUserDetails(userId: string, filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, primaryPeriodStartWorkday: string): Promise<Models.InsightsDetails>; 
+  	getGamificationInsightsUserTrends(userId: string, filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, comparativePeriodEndWorkday: string, primaryPeriodStartWorkday: string, primaryPeriodEndWorkday: string): Promise<Models.UserInsightsTrend>; 
   	getGamificationLeaderboard(startWorkday: string, endWorkday: string, opts?: GamificationApi.getGamificationLeaderboardOptions): Promise<Models.Leaderboard>; 
   	getGamificationLeaderboardAll(filterType: string, filterId: string, startWorkday: string, endWorkday: string, opts?: GamificationApi.getGamificationLeaderboardAllOptions): Promise<Models.Leaderboard>; 
   	getGamificationLeaderboardAllBestpoints(filterType: string, filterId: string): Promise<Models.OverallBestPoints>; 
@@ -1669,6 +1694,8 @@ declare class GamificationApi {
   	postGamificationProfileMetricLink(sourceProfileId: string, sourceMetricId: string, body: Models.TargetPerformanceProfile): Promise<Models.Metric>; 
   	postGamificationProfileMetrics(profileId: string, body: Models.CreateMetric): Promise<Models.Metric>; 
   	postGamificationProfiles(body: Models.CreatePerformanceProfile, opts?: GamificationApi.postGamificationProfilesOptions): Promise<Models.PerformanceProfile>; 
+  	postGamificationProfilesUserQuery(userId: string, body: Models.UserProfilesInDateRangeRequest): Promise<Models.UserProfilesInDateRange>; 
+  	postGamificationProfilesUsersMeQuery(body: Models.UserProfilesInDateRangeRequest): Promise<Models.UserProfilesInDateRange>; 
   	putGamificationProfile(profileId: string, opts?: GamificationApi.putGamificationProfileOptions): Promise<Models.PerformanceProfile>; 
   	putGamificationProfileMetric(profileId: string, metricId: string, body: Models.CreateMetric): Promise<Models.Metric>; 
   	putGamificationStatus(status: Models.GamificationStatus): Promise<Models.GamificationStatus>;
@@ -1679,6 +1706,14 @@ declare namespace GamificationApi {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 	}
+	export interface getGamificationInsightsOptions { 
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"sortKey"?: string;
+		"sortMetricId"?: string;
+		"sortOrder"?: string;
+		"userIds"?: string;
+	}
 	export interface getGamificationLeaderboardOptions { 
 		"metricId"?: string;
 	}
@@ -1913,12 +1948,29 @@ declare namespace IdentityProviderApi {
 }
 
 declare class InfrastructureAsCodeApi {  
+  	getInfrastructureascodeAccelerator(acceleratorId: string, opts?: InfrastructureAsCodeApi.getInfrastructureascodeAcceleratorOptions): Promise<Models.AcceleratorSpecification>; 
+  	getInfrastructureascodeAccelerators(opts?: InfrastructureAsCodeApi.getInfrastructureascodeAcceleratorsOptions): Promise<Models.AcceleratorList>; 
   	getInfrastructureascodeJob(jobId: string, opts?: InfrastructureAsCodeApi.getInfrastructureascodeJobOptions): Promise<Models.InfrastructureascodeJob>; 
   	getInfrastructureascodeJobs(opts?: InfrastructureAsCodeApi.getInfrastructureascodeJobsOptions): Promise<Models.InfrastructureascodeJob>; 
   	postInfrastructureascodeJobs(body: Models.AcceleratorInput): Promise<Models.InfrastructureascodeJob>;
 }
 
 declare namespace InfrastructureAsCodeApi { 
+	export interface getInfrastructureascodeAcceleratorOptions { 
+		"preferredLanguage"?: string;
+	}
+	export interface getInfrastructureascodeAcceleratorsOptions { 
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"sortBy"?: string;
+		"sortOrder"?: string;
+		"name"?: string;
+		"description"?: string;
+		"origin"?: string;
+		"type"?: string;
+		"classification"?: string;
+		"tags"?: string;
+	}
 	export interface getInfrastructureascodeJobOptions { 
 		"details"?: boolean;
 	}
@@ -1927,6 +1979,9 @@ declare namespace InfrastructureAsCodeApi {
 		"includeErrors"?: boolean;
 		"sortBy"?: string;
 		"sortOrder"?: string;
+		"acceleratorId"?: string;
+		"submittedBy"?: string;
+		"status"?: string;
 	}
 }
 
@@ -3073,6 +3128,7 @@ declare class OutboundApi {
   	getOutboundEvent(eventId: string): Promise<Models.EventLog>; 
   	getOutboundEvents(opts?: OutboundApi.getOutboundEventsOptions): Promise<Models.DialerEventEntityListing>; 
   	getOutboundMessagingcampaign(messagingCampaignId: string): Promise<Models.MessagingCampaign>; 
+  	getOutboundMessagingcampaignDiagnostics(messagingCampaignId: string): Promise<Models.MessagingCampaignDiagnostics>; 
   	getOutboundMessagingcampaignProgress(messagingCampaignId: string): Promise<Models.CampaignProgress>; 
   	getOutboundMessagingcampaigns(opts?: OutboundApi.getOutboundMessagingcampaignsOptions): Promise<Models.MessagingCampaignEntityListing>; 
   	getOutboundMessagingcampaignsDivisionview(messagingCampaignId: string): Promise<Models.MessagingCampaignDivisionView>; 
@@ -3857,6 +3913,7 @@ declare namespace ResponseManagementApi {
 		"pageNumber"?: number;
 		"pageSize"?: number;
 		"messagingTemplateFilter"?: string;
+		"libraryPrefix"?: string;
 	}
 	export interface getResponsemanagementResponseOptions { 
 		"expand"?: string;
@@ -4055,6 +4112,7 @@ declare namespace RoutingApi {
 	}
 	export interface getRoutingPredictorsKeyperformanceindicatorsOptions { 
 		"kpiGroup"?: string;
+		"expand"?: Array<string>;
 	}
 	export interface getRoutingQueueEstimatedwaittimeOptions { 
 		"conversationId"?: string;
@@ -4575,9 +4633,7 @@ declare namespace SpeechTextAnalyticsApi {
 declare class StationsApi {  
   	deleteStationAssociateduser(stationId: string): Promise<void>; 
   	getStation(stationId: string): Promise<Models.Station>; 
-  	getStations(opts?: StationsApi.getStationsOptions): Promise<Models.StationEntityListing>; 
-  	getStationsSettings(): Promise<Models.StationSettings>; 
-  	patchStationsSettings(body: Models.StationSettings): Promise<Models.StationSettings>;
+  	getStations(opts?: StationsApi.getStationsOptions): Promise<Models.StationEntityListing>;
 }
 
 declare namespace StationsApi { 
@@ -4669,7 +4725,6 @@ declare class TelephonyProvidersEdgeApi {
   	deleteTelephonyProvidersEdgesDidpool(didPoolId: string): Promise<void>; 
   	deleteTelephonyProvidersEdgesEdgegroup(edgeGroupId: string): Promise<void>; 
   	deleteTelephonyProvidersEdgesExtensionpool(extensionPoolId: string): Promise<void>; 
-  	deleteTelephonyProvidersEdgesOutboundroute(outboundRouteId: string): Promise<void>; 
   	deleteTelephonyProvidersEdgesPhone(phoneId: string): Promise<void>; 
   	deleteTelephonyProvidersEdgesPhonebasesetting(phoneBaseId: string): Promise<void>; 
   	deleteTelephonyProvidersEdgesSite(siteId: string): Promise<void>; 
@@ -4759,7 +4814,6 @@ declare class TelephonyProvidersEdgeApi {
   	postTelephonyProvidersEdgesDidpools(body: Models.DIDPool): Promise<Models.DIDPool>; 
   	postTelephonyProvidersEdgesEdgegroups(body: Models.EdgeGroup): Promise<Models.EdgeGroup>; 
   	postTelephonyProvidersEdgesExtensionpools(body: Models.ExtensionPool): Promise<Models.ExtensionPool>; 
-  	postTelephonyProvidersEdgesOutboundroutes(body: Models.OutboundRoute): Promise<Models.OutboundRoute>; 
   	postTelephonyProvidersEdgesPhoneReboot(phoneId: string): Promise<void>; 
   	postTelephonyProvidersEdgesPhonebasesettings(body: Models.PhoneBase): Promise<Models.PhoneBase>; 
   	postTelephonyProvidersEdgesPhones(body: Models.Phone): Promise<Models.Phone>; 
@@ -4774,7 +4828,6 @@ declare class TelephonyProvidersEdgeApi {
   	putTelephonyProvidersEdgesEdgegroup(edgeGroupId: string, body: Models.EdgeGroup): Promise<Models.EdgeGroup>; 
   	putTelephonyProvidersEdgesEdgegroupEdgetrunkbase(edgegroupId: string, edgetrunkbaseId: string, body: Models.EdgeTrunkBase): Promise<Models.EdgeTrunkBase>; 
   	putTelephonyProvidersEdgesExtensionpool(extensionPoolId: string, body: Models.ExtensionPool): Promise<Models.ExtensionPool>; 
-  	putTelephonyProvidersEdgesOutboundroute(outboundRouteId: string, body: Models.OutboundRoute): Promise<Models.OutboundRoute>; 
   	putTelephonyProvidersEdgesPhone(phoneId: string, body: Models.Phone): Promise<Models.Phone>; 
   	putTelephonyProvidersEdgesPhonebasesetting(phoneBaseId: string, body: Models.PhoneBase): Promise<Models.PhoneBase>; 
   	putTelephonyProvidersEdgesSite(siteId: string, body: Models.Site): Promise<Models.Site>; 
@@ -5877,11 +5930,51 @@ declare namespace Models {
 		"parameters"?: Array<Models.AcceleratorParameter>;
 	}
 	
+	export interface AcceleratorList { 
+		"entities"?: Array<Models.AcceleratorMetadata>;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"total"?: number;
+		"firstUri"?: string;
+		"nextUri"?: string;
+		"lastUri"?: string;
+		"previousUri"?: string;
+		"selfUri"?: string;
+		"pageCount"?: number;
+	}
+	
+	export interface AcceleratorMetadata { 
+		"id"?: string;
+		"name"?: string;
+		"description"?: string;
+		"origin"?: string;
+		"type"?: string;
+		"classification"?: string;
+		"tags"?: Array<string>;
+		"selfUri"?: string;
+	}
+	
 	export interface AcceleratorParameter { 
 		"name": string;
 		"value": string;
 	}
 	
+	export interface AcceleratorSpecification { 
+		"id"?: string;
+		"name"?: string;
+		"description"?: string;
+		"origin"?: string;
+		"type"?: string;
+		"classification"?: string;
+		"tags"?: Array<string>;
+		"permissions"?: Array<string>;
+		"products"?: Array<string>;
+		"documentation"?: Array<Models.MetadataDocumentation>;
+		"presentation"?: Array<Models.MetadataPresentation>;
+		"results"?: Models.MetadataResults;
+		"selfUri"?: string;
+	}
+	
 	export interface AcdEndDetailEventTopicAcdEndEvent { 
 		"eventTime"?: number;
 		"conversationId"?: string;
@@ -5911,6 +6004,8 @@ declare namespace Models {
 		"requestedRoutingUserIds"?: Array<string>;
 		"routingPriority"?: number;
 		"connectedDurationMs"?: number;
+		"conversationExternalContactIds"?: Array<string>;
+		"conversationExternalOrganizationIds"?: Array<string>;
 	}
 	
 	export interface AcdStartDetailEventTopicAcdStartEvent { 
@@ -5932,6 +6027,8 @@ declare namespace Models {
 		"messageType"?: string;
 		"queueId"?: string;
 		"divisionId"?: string;
+		"conversationExternalContactIds"?: Array<string>;
+		"conversationExternalOrganizationIds"?: Array<string>;
 	}
 	
 	export interface AchievedOutcome { 
@@ -6025,10 +6122,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -6047,6 +6144,7 @@ declare namespace Models {
 		"triggerWithSegments": Array<string>;
 		"triggerWithEventConditions"?: Array<Models.EventCondition>;
 		"triggerWithOutcomeProbabilityConditions"?: Array<Models.OutcomeProbabilityCondition>;
+		"triggerWithOutcomePercentileConditions"?: Array<Models.OutcomePercentileCondition>;
 		"pageUrlConditions": Array<Models.UrlCondition>;
 		"activation"?: Models.Activation;
 		"weight"?: number;
@@ -6099,10 +6197,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -6156,10 +6254,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -6182,10 +6280,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -6251,6 +6349,8 @@ declare namespace Models {
 		"wrapupCode"?: string;
 		"wrapupNotes"?: string;
 		"wrapupDurationMs"?: number;
+		"conversationExternalContactIds"?: Array<string>;
+		"conversationExternalOrganizationIds"?: Array<string>;
 	}
 	
 	export interface AcwSettings { 
@@ -6530,10 +6630,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -6680,6 +6780,7 @@ declare namespace Models {
 	}
 	
 	export interface AnalyticsConversation { 
+		"conferenceStart"?: string;
 		"conversationEnd"?: string;
 		"conversationId"?: string;
 		"conversationInitiator"?: string;
@@ -6739,6 +6840,7 @@ declare namespace Models {
 	}
 	
 	export interface AnalyticsConversationWithoutAttributes { 
+		"conferenceStart"?: string;
 		"conversationEnd"?: string;
 		"conversationId"?: string;
 		"conversationInitiator"?: string;
@@ -7438,10 +7540,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -7562,10 +7664,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -7596,6 +7698,8 @@ declare namespace Models {
 		"conversationId"?: string;
 		"participantId"?: string;
 		"attributes"?: { [key: string]: string; };
+		"conversationExternalContactIds"?: Array<string>;
+		"conversationExternalOrganizationIds"?: Array<string>;
 	}
 	
 	export interface AttributeFilterItem { 
@@ -7857,10 +7961,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -8170,10 +8274,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -8189,10 +8293,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -9100,10 +9204,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -9118,6 +9222,7 @@ declare namespace Models {
 		"muted"?: boolean;
 		"confined"?: boolean;
 		"held"?: boolean;
+		"securePause"?: boolean;
 		"recordingId"?: string;
 		"segments"?: Array<Models.Segment>;
 		"errorInfo"?: Models.ErrorInfo;
@@ -9151,6 +9256,7 @@ declare namespace Models {
 		"muted"?: boolean;
 		"confined"?: boolean;
 		"held"?: boolean;
+		"securePause"?: boolean;
 		"recordingId"?: string;
 		"segments"?: Array<Models.Segment>;
 		"errorInfo"?: Models.ErrorInfo;
@@ -9187,6 +9293,7 @@ declare namespace Models {
 		"recentTransfers"?: Array<Models.TransferResponse>;
 		"recordingState"?: string;
 		"maxParticipants"?: number;
+		"securePause"?: boolean;
 		"selfUri"?: string;
 	}
 	
@@ -9195,10 +9302,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -9257,10 +9364,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -9337,6 +9444,7 @@ declare namespace Models {
 		"consultParticipantId"?: string;
 		"uuiData"?: string;
 		"bargedTime"?: string;
+		"securePause"?: boolean;
 	}
 	
 	export interface CallMediaPolicy { 
@@ -9402,10 +9510,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -9491,10 +9599,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -9605,6 +9713,7 @@ declare namespace Models {
 		"ruleSetDiagnostics"?: Array<Models.RuleSetDiagnostic>;
 		"outstandingInteractionsCount"?: number;
 		"scheduledInteractionsCount"?: number;
+		"timeZoneRescheduledCallsCount"?: number;
 	}
 	
 	export interface CampaignDivisionView { 
@@ -9619,10 +9728,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -9632,10 +9741,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -9725,10 +9834,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -9771,10 +9880,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -9786,6 +9895,7 @@ declare namespace Models {
 		"adjustedCallsPerAgent"?: number;
 		"outstandingCalls"?: number;
 		"scheduledCalls"?: number;
+		"timeZoneRescheduledCalls"?: number;
 	}
 	
 	export interface CampaignTimeSlot { 
@@ -9872,10 +9982,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -9955,10 +10065,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -10071,10 +10181,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -10119,10 +10229,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -10170,10 +10280,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -10216,10 +10326,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -10261,10 +10371,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -10377,10 +10487,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -10406,10 +10516,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -10419,10 +10529,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -10571,10 +10681,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -10584,10 +10694,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -10674,6 +10784,8 @@ declare namespace Models {
 		"callbackScheduledTime"?: number;
 		"subject"?: string;
 		"messageType"?: string;
+		"conversationExternalContactIds"?: Array<string>;
+		"conversationExternalOrganizationIds"?: Array<string>;
 	}
 	
 	export interface ContactIdentifier { 
@@ -10720,10 +10832,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -10733,10 +10845,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -10763,10 +10875,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -10794,11 +10906,11 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"partialResults"?: boolean;
-		"nextUri"?: string;
 		"firstUri"?: string;
+		"nextUri"?: string;
 		"selfUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
+		"previousUri"?: string;
 		"pageCount"?: number;
 	}
 	
@@ -11121,6 +11233,7 @@ declare namespace Models {
 		"state"?: string;
 		"divisions"?: Array<Models.ConversationDivisionMembership>;
 		"recentTransfers"?: Array<Models.TransferResponse>;
+		"securePause"?: boolean;
 		"selfUri"?: string;
 	}
 	
@@ -11178,6 +11291,7 @@ declare namespace Models {
 		"autoStart"?: Models.AutoStart;
 		"markdown"?: Models.Markdown;
 		"conversationDisconnect"?: Models.ConversationDisconnectSettings;
+		"conversationClear"?: Models.ConversationClearSettings;
 		"humanize"?: Models.Humanize;
 	}
 	
@@ -11195,6 +11309,7 @@ declare namespace Models {
 		"startTime": string;
 		"endTime"?: string;
 		"divisions"?: Array<Models.ConversationDivisionMembership>;
+		"securePause"?: boolean;
 		"selfUri"?: string;
 		"participants"?: Array<Models.ParticipantBasic>;
 	}
@@ -11642,6 +11757,10 @@ declare namespace Models {
 		"endTime"?: string;
 	}
 	
+	export interface ConversationClearSettings { 
+		"enabled"?: boolean;
+	}
+	
 	export interface ConversationCobrowseEventTopicCobrowseConversation { 
 		"id"?: string;
 		"name"?: string;
@@ -12030,10 +12149,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -12661,6 +12780,7 @@ declare namespace Models {
 		"recipientCountry"?: string;
 		"recipientType"?: string;
 		"byoSmsIntegrationId"?: string;
+		"monitoredParticipantId"?: string;
 	}
 	
 	export interface ConversationMessageEventTopicMessageMetadata { 
@@ -13885,10 +14005,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -13912,10 +14032,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -14088,6 +14208,8 @@ declare namespace Models {
 		"subject"?: string;
 		"messageType"?: string;
 		"interactingDurationMs"?: number;
+		"conversationExternalContactIds"?: Array<string>;
+		"conversationExternalOrganizationIds"?: Array<string>;
 	}
 	
 	export interface CustomerInteractionCenter { 
@@ -14123,6 +14245,8 @@ declare namespace Models {
 		"callbackScheduledTime"?: number;
 		"subject"?: string;
 		"messageType"?: string;
+		"conversationExternalContactIds"?: Array<string>;
+		"conversationExternalOrganizationIds"?: Array<string>;
 	}
 	
 	export interface DID { 
@@ -14150,10 +14274,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -14174,10 +14298,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -14207,10 +14331,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -14318,10 +14442,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -14331,10 +14455,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -14412,10 +14536,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -14445,10 +14569,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -14563,10 +14687,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -14811,7 +14935,7 @@ declare namespace Models {
 		"id"?: string;
 		"name"?: string;
 		"contactListId": string;
-		"data": { [key: string]: object; };
+		"data": { [key: string]: string; };
 		"callRecords"?: { [key: string]: Models.CallRecord; };
 		"latestSmsEvaluations"?: { [key: string]: Models.MessageEvaluation; };
 		"latestEmailEvaluations"?: { [key: string]: Models.MessageEvaluation; };
@@ -14963,10 +15087,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -15198,10 +15322,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -15280,10 +15404,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -15317,10 +15441,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -15358,10 +15482,10 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"allDivsPermitted"?: boolean;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -15420,10 +15544,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -15433,10 +15557,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -15558,10 +15682,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -15615,10 +15739,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -15831,10 +15955,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -15850,10 +15974,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -15863,10 +15987,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -15876,10 +16000,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -15889,10 +16013,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -16132,6 +16256,11 @@ declare namespace Models {
 		"previousUri"?: string;
 	}
 	
+	export interface DraftManipulationRequest { 
+		"translate"?: Models.HistoryHeadersTranslation;
+		"draftType"?: string;
+	}
+	
 	export interface DraftRequest { 
 		"intents"?: Array<Models.DraftIntents>;
 		"topics"?: Array<Models.DraftTopicRequest>;
@@ -16244,10 +16373,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -16277,10 +16406,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -16628,10 +16757,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -16720,10 +16849,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -16793,14 +16922,23 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
 	
+	export interface EmergencyLocation { 
+		"id"?: string;
+		"name"?: string;
+		"address": Models.LocationAddress;
+		"did": string;
+		"source": string;
+		"selfUri"?: string;
+	}
+	
 	export interface EmployerInfo { 
 		"officialName"?: string;
 		"employeeId"?: string;
@@ -16828,10 +16966,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -16962,6 +17100,7 @@ declare namespace Models {
 		"conversationEndDate"?: string;
 		"neverRelease"?: boolean;
 		"assigned"?: boolean;
+		"dateAssigneeChanged"?: string;
 		"resourceId"?: string;
 		"resourceType"?: string;
 		"redacted"?: boolean;
@@ -17058,10 +17197,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -17087,10 +17226,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -17110,6 +17249,10 @@ declare namespace Models {
 		"id"?: string;
 	}
 	
+	export interface EvaluationQualityV2TopicEvaluationReference { 
+		"id"?: string;
+	}
+	
 	export interface EvaluationQualityV2TopicEvaluationScoringSet { 
 		"totalScore"?: number;
 		"totalCriticalScore"?: number;
@@ -17147,6 +17290,12 @@ declare namespace Models {
 		"evaluationSource"?: Models.EvaluationQualityV2TopicEvaluationSource;
 		"assigneeUserId"?: string;
 		"previousAssigneeUserId"?: string;
+		"evaluationContextId"?: string;
+		"disputeCount"?: number;
+		"version"?: number;
+		"previousStatus"?: string;
+		"declinedReview"?: boolean;
+		"retractedEvaluation"?: Models.EvaluationQualityV2TopicEvaluationReference;
 	}
 	
 	export interface EvaluationQualityV2TopicUser { 
@@ -17235,6 +17384,7 @@ declare namespace Models {
 		"conversationEndDate"?: string;
 		"neverRelease"?: boolean;
 		"assigned"?: boolean;
+		"dateAssigneeChanged"?: string;
 		"resourceId"?: string;
 		"resourceType"?: string;
 		"redacted"?: boolean;
@@ -17295,10 +17445,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -17434,10 +17584,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -17465,10 +17615,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -17529,6 +17679,7 @@ declare namespace Models {
 		"lineId"?: Models.ExternalContactsContactChangedTopicLineId;
 		"whatsAppId"?: Models.ExternalContactsContactChangedTopicWhatsAppId;
 		"facebookId"?: Models.ExternalContactsContactChangedTopicFacebookId;
+		"instagramId"?: Models.ExternalContactsContactChangedTopicInstagramId;
 	}
 	
 	export interface ExternalContactsContactChangedTopicContactAddress { 
@@ -17549,6 +17700,15 @@ declare namespace Models {
 		"scopedId"?: string;
 	}
 	
+	export interface ExternalContactsContactChangedTopicInstagramId { 
+		"ids"?: Array<Models.ExternalContactsContactChangedTopicInstagramScopedId>;
+		"displayName"?: string;
+	}
+	
+	export interface ExternalContactsContactChangedTopicInstagramScopedId { 
+		"scopedId"?: string;
+	}
+	
 	export interface ExternalContactsContactChangedTopicLineId { 
 		"ids"?: Array<Models.ExternalContactsContactChangedTopicLineUserId>;
 		"displayName"?: string;
@@ -17602,6 +17762,7 @@ declare namespace Models {
 		"lineId"?: Models.ExternalContactsUnresolvedContactChangedTopicLineId;
 		"whatsAppId"?: Models.ExternalContactsUnresolvedContactChangedTopicWhatsAppId;
 		"facebookId"?: Models.ExternalContactsUnresolvedContactChangedTopicFacebookId;
+		"instagramId"?: Models.ExternalContactsUnresolvedContactChangedTopicInstagramId;
 	}
 	
 	export interface ExternalContactsUnresolvedContactChangedTopicContactAddress { 
@@ -17622,6 +17783,15 @@ declare namespace Models {
 		"scopedId"?: string;
 	}
 	
+	export interface ExternalContactsUnresolvedContactChangedTopicInstagramId { 
+		"ids"?: Array<Models.ExternalContactsUnresolvedContactChangedTopicInstagramScopedId>;
+		"displayName"?: string;
+	}
+	
+	export interface ExternalContactsUnresolvedContactChangedTopicInstagramScopedId { 
+		"scopedId"?: string;
+	}
+	
 	export interface ExternalContactsUnresolvedContactChangedTopicLineId { 
 		"ids"?: Array<Models.ExternalContactsUnresolvedContactChangedTopicLineUserId>;
 		"displayName"?: string;
@@ -17742,10 +17912,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -17788,10 +17958,10 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"partialResults"?: boolean;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -17844,10 +18014,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -17937,10 +18107,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -17971,10 +18141,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -18206,10 +18376,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -18234,6 +18404,8 @@ declare namespace Models {
 		"divisionId"?: string;
 		"flowVersion"?: string;
 		"connectedDurationMs"?: number;
+		"conversationExternalContactIds"?: Array<string>;
+		"conversationExternalOrganizationIds"?: Array<string>;
 	}
 	
 	export interface FlowEntityListing { 
@@ -18241,10 +18413,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -18397,10 +18569,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -18410,10 +18582,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -18473,10 +18645,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -18486,10 +18658,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -18526,6 +18698,8 @@ declare namespace Models {
 		"flowId"?: string;
 		"divisionId"?: string;
 		"flowVersion"?: string;
+		"conversationExternalContactIds"?: Array<string>;
+		"conversationExternalOrganizationIds"?: Array<string>;
 	}
 	
 	export interface FlowVersion { 
@@ -18557,10 +18731,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -18625,11 +18799,6 @@ declare namespace Models {
 		"captureDataOnFormSubmit": boolean;
 	}
 	
-	export interface FreeSeatingConfiguration { 
-		"freeSeatingState"?: string;
-		"ttlMinutes"?: number;
-	}
-	
 	export interface FromEmailAddress { 
 		"domain": Models.DomainEntityRef;
 		"friendlyName"?: string;
@@ -18668,10 +18837,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -18694,10 +18863,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -18940,10 +19109,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -19007,10 +19176,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -19053,10 +19222,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -19280,6 +19449,17 @@ declare namespace Models {
 		"secure"?: boolean;
 	}
 	
+	export interface HistoryHeadersTranslation { 
+		"from": string;
+		"to": string;
+		"cc": string;
+		"subject": string;
+		"replyPrefix": string;
+		"forwardPrefix": string;
+		"sent": string;
+		"language": string;
+	}
+	
 	export interface HistoryListing { 
 		"id"?: string;
 		"complete"?: boolean;
@@ -19403,10 +19583,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -19513,10 +19693,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -19570,10 +19750,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -19581,6 +19761,7 @@ declare namespace Models {
 	export interface InfrastructureascodeJob { 
 		"id"?: string;
 		"dryRun": boolean;
+		"acceleratorId"?: string;
 		"dateSubmitted"?: string;
 		"submittedBy"?: Models.UserReference;
 		"status"?: string;
@@ -19609,6 +19790,137 @@ declare namespace Models {
 		"actionContext"?: string;
 	}
 	
+	export interface InsightsAgentItem { 
+		"id"?: string;
+		"name"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface InsightsAgents { 
+		"performanceProfile"?: Models.AddressableEntityRef;
+		"division"?: Models.DivisionReference;
+		"granularity"?: string;
+		"dateStartWorkday"?: string;
+		"dateEndWorkday"?: string;
+		"entities"?: Array<Models.InsightsAgentItem>;
+	}
+	
+	export interface InsightsDetails { 
+		"performanceProfile"?: Models.AddressableEntityRef;
+		"division"?: Models.DivisionReference;
+		"granularity"?: string;
+		"comparativePeriod"?: Models.WorkdayPeriod;
+		"primaryPeriod"?: Models.WorkdayPeriod;
+		"user"?: Models.UserReference;
+		"metricData"?: Array<Models.InsightsDetailsMetricItem>;
+		"overallData"?: Models.InsightsDetailsOverallItem;
+	}
+	
+	export interface InsightsDetailsMetricItem { 
+		"metric"?: Models.AddressableEntityRef;
+		"comparativePeriod"?: Models.InsightsDetailsMetricPeriodPoints;
+		"primaryPeriod"?: Models.InsightsDetailsMetricPeriodPoints;
+		"percentOfGoalChange"?: number;
+		"valueChange"?: number;
+	}
+	
+	export interface InsightsDetailsMetricPeriodPoints { 
+		"points"?: number;
+		"maxPoints"?: number;
+		"dataPointCount"?: number;
+		"percentOfGoal"?: number;
+		"rankTotalPoints"?: number;
+		"rankPercentagePoints"?: number;
+		"value"?: number;
+	}
+	
+	export interface InsightsDetailsOverallItem { 
+		"comparativePeriod"?: Models.InsightsDetailsOverallPeriodPoints;
+		"primaryPeriod"?: Models.InsightsDetailsOverallPeriodPoints;
+		"percentOfGoalChange"?: number;
+	}
+	
+	export interface InsightsDetailsOverallPeriodPoints { 
+		"points"?: number;
+		"maxPoints"?: number;
+		"dataPointCount"?: number;
+		"percentOfGoal"?: number;
+		"rankTotalPoints"?: number;
+		"rankPercentagePoints"?: number;
+	}
+	
+	export interface InsightsSummary { 
+		"entities"?: Array<Models.InsightsSummaryUserItem>;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"total"?: number;
+		"performanceProfile"?: Models.AddressableEntityRef;
+		"division"?: Models.DivisionReference;
+		"granularity"?: string;
+		"comparativePeriod"?: Models.WorkdayPeriod;
+		"primaryPeriod"?: Models.WorkdayPeriod;
+		"pageCount"?: number;
+	}
+	
+	export interface InsightsSummaryMetricItem { 
+		"metric"?: Models.AddressableEntityRef;
+		"comparativePeriod"?: Models.InsightsSummaryMetricPeriodPoints;
+		"primaryPeriod"?: Models.InsightsSummaryMetricPeriodPoints;
+		"percentOfGoalChange"?: number;
+		"valueChange"?: number;
+	}
+	
+	export interface InsightsSummaryMetricPeriodPoints { 
+		"points"?: number;
+		"maxPoints"?: number;
+		"dataPointCount"?: number;
+		"percentOfGoal"?: number;
+		"value"?: number;
+	}
+	
+	export interface InsightsSummaryOverallItem { 
+		"comparativePeriod"?: Models.InsightsSummaryOverallPeriodPoints;
+		"primaryPeriod"?: Models.InsightsSummaryOverallPeriodPoints;
+		"percentOfGoalChange"?: number;
+	}
+	
+	export interface InsightsSummaryOverallPeriodPoints { 
+		"points"?: number;
+		"maxPoints"?: number;
+		"dataPointCount"?: number;
+		"percentOfGoal"?: number;
+	}
+	
+	export interface InsightsSummaryUserItem { 
+		"user"?: Models.UserReference;
+		"metricData"?: Array<Models.InsightsSummaryMetricItem>;
+		"overallData"?: Models.InsightsSummaryOverallItem;
+	}
+	
+	export interface InsightsTrend { 
+		"performanceProfile"?: Models.AddressableEntityRef;
+		"division"?: Models.DivisionReference;
+		"granularity"?: string;
+		"comparativePeriod"?: Models.WorkdayPeriod;
+		"primaryPeriod"?: Models.WorkdayPeriod;
+		"entities"?: Array<Models.InsightsTrendMetricItem>;
+		"total"?: Models.InsightsTrendTotalItem;
+	}
+	
+	export interface InsightsTrendMetricItem { 
+		"metric"?: Models.AddressableEntityRef;
+		"trends"?: Models.InsightsTrends;
+	}
+	
+	export interface InsightsTrendTotalItem { 
+		"trends"?: Models.InsightsTrends;
+	}
+	
+	export interface InsightsTrends { 
+		"comparativePeriod"?: Array<Models.TrendData>;
+		"primaryPeriod"?: Array<Models.TrendData>;
+	}
+	
 	export interface InstagramId { 
 		"ids"?: Array<Models.InstagramScopedId>;
 		"displayName"?: string;
@@ -19660,10 +19972,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -19712,10 +20024,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -19765,10 +20077,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -19795,10 +20107,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -20723,6 +21035,7 @@ declare namespace Models {
 		"outcomeConfig"?: Models.OutcomeConfig;
 		"status"?: string;
 		"kpiGroup"?: string;
+		"queues"?: Array<string>;
 		"selfUri"?: string;
 	}
 	
@@ -20950,7 +21263,6 @@ declare namespace Models {
 		"queryType"?: string;
 		"sessionId"?: string;
 		"includeDraftDocuments"?: boolean;
-		"app"?: Models.KnowledgeGuestSessionApp;
 	}
 	
 	export interface KnowledgeDocumentGuestSearchResult { 
@@ -20990,6 +21302,7 @@ declare namespace Models {
 		"state"?: string;
 		"dateCreated"?: string;
 		"dateModified"?: string;
+		"dateImported"?: string;
 		"lastPublishedVersionNumber"?: number;
 		"datePublished"?: string;
 		"createdBy"?: Models.UserReference;
@@ -21160,6 +21473,7 @@ declare namespace Models {
 		"state"?: string;
 		"dateCreated"?: string;
 		"dateModified"?: string;
+		"dateImported"?: string;
 		"lastPublishedVersionNumber"?: number;
 		"datePublished"?: string;
 		"createdBy"?: Models.UserReference;
@@ -21416,10 +21730,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -21661,10 +21975,10 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"unfilteredTotal"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -21679,10 +21993,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -21743,6 +22057,8 @@ declare namespace Models {
 		"sharingUri"?: string;
 		"contentType"?: string;
 		"order": number;
+		"displayName"?: string;
+		"description"?: string;
 	}
 	
 	export interface LearningModuleInformStepRequest { 
@@ -21752,6 +22068,8 @@ declare namespace Models {
 		"sharingUri"?: string;
 		"contentType"?: string;
 		"order": number;
+		"displayName"?: string;
+		"description"?: string;
 	}
 	
 	export interface LearningModuleJobRequest { 
@@ -21814,10 +22132,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -21891,10 +22209,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -21904,10 +22222,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -21941,10 +22259,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -22066,10 +22384,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -22079,10 +22397,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -22116,10 +22434,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -22293,10 +22611,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -22369,10 +22687,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -22420,11 +22738,11 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
 		"pageCount"?: number;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 	}
 	
@@ -22678,10 +22996,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -22865,6 +23183,10 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface MessagingCampaignDiagnostics { 
+		"timeZoneRescheduledContactsCount"?: number;
+	}
+	
 	export interface MessagingCampaignDivisionView { 
 		"id"?: string;
 		"name"?: string;
@@ -22877,10 +23199,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -22890,10 +23212,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -22915,10 +23237,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -22944,10 +23266,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -22998,10 +23320,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -23061,6 +23383,42 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface MetadataDocumentation { 
+		"description"?: string;
+		"location"?: string;
+	}
+	
+	export interface MetadataPresentation { 
+		"title"?: string;
+		"schema"?: Models.MetadataSchema;
+	}
+	
+	export interface MetadataProperty { 
+		"type"?: string;
+		"description"?: string;
+		"help"?: string;
+		"default"?: string;
+		"enum"?: Array<string>;
+	}
+	
+	export interface MetadataResultEntity { 
+		"type"?: string;
+		"description"?: string;
+		"visibility"?: string;
+	}
+	
+	export interface MetadataResults { 
+		"entities"?: Array<Models.MetadataResultEntity>;
+	}
+	
+	export interface MetadataSchema { 
+		"title"?: string;
+		"description"?: string;
+		"type"?: string;
+		"properties"?: Array<{ [key: string]: Models.MetadataProperty; }>;
+		"required"?: Array<string>;
+	}
+	
 	export interface MeteredAssignmentByAgent { 
 		"evaluationContextId"?: string;
 		"evaluators"?: Array<Models.User>;
@@ -23359,10 +23717,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -23390,10 +23748,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -23414,10 +23772,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -23484,10 +23842,10 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"partialResults"?: boolean;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -23602,10 +23960,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -23658,10 +24016,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -23794,10 +24152,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -24014,10 +24372,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -24035,10 +24393,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -24065,10 +24423,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -24128,6 +24486,8 @@ declare namespace Models {
 		"divisionId"?: string;
 		"outboundContactListId"?: string;
 		"outboundContactId"?: string;
+		"conversationExternalContactIds"?: Array<string>;
+		"conversationExternalOrganizationIds"?: Array<string>;
 	}
 	
 	export interface OutboundDomain { 
@@ -24144,10 +24504,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -24290,10 +24650,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -24303,10 +24663,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -24323,6 +24683,7 @@ declare namespace Models {
 		"abandonSeconds"?: number;
 		"complianceAbandonRateDenominator"?: string;
 		"automaticTimeZoneMapping"?: Models.AutomaticTimeZoneMappingSettings;
+		"rescheduleTimeZoneSkippedContacts"?: boolean;
 		"selfUri"?: string;
 	}
 	
@@ -24363,14 +24724,20 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
 	
+	export interface OutcomePercentileCondition { 
+		"outcomeId": string;
+		"maximumPercentile": number;
+		"fallbackPercentile"?: number;
+	}
+	
 	export interface OutcomePredictor { 
 		"id"?: string;
 		"outcome"?: Models.OutcomeRef;
@@ -24595,6 +24962,7 @@ declare namespace Models {
 		"triggerWithSegments": Array<string>;
 		"triggerWithEventConditions"?: Array<Models.EventCondition>;
 		"triggerWithOutcomeProbabilityConditions"?: Array<Models.OutcomeProbabilityCondition>;
+		"triggerWithOutcomePercentileConditions"?: Array<Models.OutcomePercentileCondition>;
 		"pageUrlConditions": Array<Models.UrlCondition>;
 		"activation"?: Models.Activation;
 		"weight"?: number;
@@ -24822,10 +25190,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -24895,10 +25263,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -24973,10 +25341,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -24998,10 +25366,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -25070,10 +25438,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -25177,10 +25545,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -25275,6 +25643,7 @@ declare namespace Models {
 	
 	export interface PredictiveRouting { 
 		"respectSkills"?: boolean;
+		"enableConversationScoreBiasing"?: boolean;
 	}
 	
 	export interface Predictor { 
@@ -25399,6 +25768,15 @@ declare namespace Models {
 		"managementUnitIdsForAddedTeamUsers"?: Array<string>;
 	}
 	
+	export interface ProfileWithDateRange { 
+		"id"?: string;
+		"name"?: string;
+		"division"?: Models.Division;
+		"dateStartWorkday"?: string;
+		"dateEndWorkday"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface Program { 
 		"id"?: string;
 		"name"?: string;
@@ -25534,10 +25912,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -25547,10 +25925,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -25681,6 +26059,18 @@ declare namespace Models {
 		"value": string;
 	}
 	
+	export interface QualityEvaluationScoreItem { 
+		"evaluationId"?: string;
+		"conversationId"?: string;
+		"conversationDate"?: string;
+		"conversationEndDate"?: string;
+		"formName"?: string;
+		"points"?: number;
+		"evaluationScore"?: number;
+		"maxPoints"?: number;
+		"mediaTypes"?: Array<string>;
+	}
+	
 	export interface QueryAdherenceExplanationsResponse { 
 		"job"?: Models.AdherenceExplanationJobReference;
 		"result"?: Models.AdherenceExplanationListing;
@@ -27055,6 +27445,7 @@ declare namespace Models {
 		"recipientCountry"?: string;
 		"recipientType"?: string;
 		"byoSmsIntegrationId"?: string;
+		"monitoredParticipantId"?: string;
 	}
 	
 	export interface QueueConversationMessageEventTopicMessageMetadata { 
@@ -28137,10 +28528,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -28168,9 +28559,9 @@ declare namespace Models {
 		"entities"?: Array<Models.QueueMember>;
 		"pageNumber"?: number;
 		"pageSize"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
-		"firstUri"?: string;
 		"selfUri"?: string;
 	}
 	
@@ -28179,10 +28570,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -28344,10 +28735,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -28504,10 +28895,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -28588,6 +28979,7 @@ declare namespace Models {
 	export interface RecordingSettings { 
 		"maxSimultaneousStreams"?: number;
 		"maxConfigurableScreenRecordingStreams"?: number;
+		"regionalRecordingStorageEnabled"?: boolean;
 	}
 	
 	export interface RecordingTranscodeCompleteTopicMediaResult { 
@@ -28660,10 +29052,10 @@ declare namespace Models {
 		"pageNumber"?: number;
 		"total"?: number;
 		"partialResults"?: boolean;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -28711,10 +29103,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -28738,10 +29130,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -28771,10 +29163,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -28804,10 +29196,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -28831,6 +29223,7 @@ declare namespace Models {
 		"selectedColumns"?: Array<Models.SelectedColumns>;
 		"hasCustomParticipantAttributes"?: boolean;
 		"recipientEmails"?: Array<string>;
+		"includeDurationFormatInHeader"?: boolean;
 	}
 	
 	export interface ReportingExportJobResponse { 
@@ -28862,6 +29255,7 @@ declare namespace Models {
 		"recipientEmails"?: Array<string>;
 		"emailStatuses"?: { [key: string]: string; };
 		"emailErrorDescription"?: string;
+		"includeDurationFormatInHeader"?: boolean;
 		"enabled"?: boolean;
 		"selfUri"?: string;
 	}
@@ -28871,10 +29265,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -29128,10 +29522,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -29141,10 +29535,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -29182,10 +29576,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -29389,10 +29783,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -29469,10 +29863,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -29533,10 +29927,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -29915,10 +30309,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -29971,10 +30365,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -30087,10 +30481,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -30135,10 +30529,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -30356,6 +30750,7 @@ declare namespace Models {
 	export interface Settings { 
 		"communicationBasedACW"?: boolean;
 		"includeNonAgentConversationSummary"?: boolean;
+		"allowCallbackQueueSelection"?: boolean;
 	}
 	
 	export interface Share { 
@@ -30377,10 +30772,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -30619,10 +31014,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -30632,10 +31027,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -30658,8 +31053,19 @@ declare namespace Models {
 		"operation": string;
 	}
 	
+	export interface SkillGroupDefinition { 
+		"id"?: string;
+		"name": string;
+		"division"?: Models.WritableDivision;
+		"description"?: string;
+		"memberCount"?: number;
+		"dateModified"?: string;
+		"dateCreated"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface SkillGroupEntityListing { 
-		"entities"?: Array<Models.SkillGroup>;
+		"entities"?: Array<Models.SkillGroupDefinition>;
 		"nextUri"?: string;
 		"selfUri"?: string;
 		"previousUri"?: string;
@@ -30718,10 +31124,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -30793,10 +31199,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -31018,18 +31424,14 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
 	
-	export interface StationSettings { 
-		"freeSeatingConfiguration"?: Models.FreeSeatingConfiguration;
-	}
-	
 	export interface StatisticalResponse { 
 		"interval"?: string;
 		"metrics"?: Array<Models.AggregateMetricData>;
@@ -31095,10 +31497,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -31211,10 +31613,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -31358,10 +31760,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -31463,10 +31865,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -31476,10 +31878,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -31503,10 +31905,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -31817,9 +32219,9 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"pageCount"?: number;
 		"lastUri"?: string;
-		"firstUri"?: string;
 		"selfUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
@@ -32018,10 +32420,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -32335,10 +32737,22 @@ declare namespace Models {
 		"state"?: string;
 		"dateIssued"?: string;
 		"initiator"?: Models.TransferInitiator;
+		"modifiedBy"?: Models.TransferResponseModifiedBy;
 		"destination"?: Models.TransferDestination;
 		"transferType"?: string;
 	}
 	
+	export interface TransferResponseModifiedBy { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface TrendData { 
+		"dateStartWorkday"?: string;
+		"dateEndWorkday"?: string;
+		"percentOfGoal"?: number;
+	}
+	
 	export interface Trigger { 
 		"id"?: string;
 		"name"?: string;
@@ -32428,10 +32842,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -32446,10 +32860,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -32515,10 +32929,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -32598,10 +33012,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -32629,10 +33043,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -32712,10 +33126,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -32790,10 +33204,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -32814,10 +33228,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -32842,10 +33256,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -32886,10 +33300,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -32939,10 +33353,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -33344,10 +33758,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -33482,6 +33896,8 @@ declare namespace Models {
 		"alertingDurationMs"?: number;
 		"contactingDurationMs"?: number;
 		"dialingDurationMs"?: number;
+		"conversationExternalContactIds"?: Array<string>;
+		"conversationExternalOrganizationIds"?: Array<string>;
 	}
 	
 	export interface UserEntityListing { 
@@ -33489,10 +33905,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -33554,15 +33970,26 @@ declare namespace Models {
 		"imageUri"?: string;
 	}
 	
+	export interface UserInsightsTrend { 
+		"performanceProfile"?: Models.AddressableEntityRef;
+		"division"?: Models.DivisionReference;
+		"granularity"?: string;
+		"comparativePeriod"?: Models.WorkdayPeriod;
+		"primaryPeriod"?: Models.WorkdayPeriod;
+		"entities"?: Array<Models.InsightsTrendMetricItem>;
+		"total"?: Models.InsightsTrendTotalItem;
+		"user"?: Models.UserReference;
+	}
+	
 	export interface UserLanguageEntityListing { 
 		"entities"?: Array<Models.UserRoutingLanguage>;
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -33725,14 +34152,26 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
 	
+	export interface UserProfilesInDateRange { 
+		"user"?: Models.UserReference;
+		"dateStartWorkday"?: string;
+		"dateEndWorkday"?: string;
+		"profiles"?: Array<Models.ProfileWithDateRange>;
+	}
+	
+	export interface UserProfilesInDateRangeRequest { 
+		"startWorkday": string;
+		"endWorkday": string;
+	}
+	
 	export interface UserQueue { 
 		"id"?: string;
 		"name"?: string;
@@ -33775,10 +34214,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -33804,10 +34243,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -33994,10 +34433,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -34029,6 +34468,8 @@ declare namespace Models {
 		"userId"?: string;
 		"divisionId"?: string;
 		"queueId"?: string;
+		"conversationExternalContactIds"?: Array<string>;
+		"conversationExternalOrganizationIds"?: Array<string>;
 	}
 	
 	export interface UserState { 
@@ -34658,6 +35099,17 @@ declare namespace Models {
 		"afterCallWorkRequired"?: boolean;
 	}
 	
+	export interface VideoConferenceUpdateTopicParticipantInfo { 
+		"activeParticipantCount"?: number;
+		"version"?: number;
+	}
+	
+	export interface VideoConferenceUpdateTopicVideoConference { 
+		"conversationId"?: string;
+		"conferenceId"?: string;
+		"participantInfo"?: Models.VideoConferenceUpdateTopicParticipantInfo;
+	}
+	
 	export interface ViewFilter { 
 		"mediaTypes"?: Array<string>;
 		"queueIds"?: Array<string>;
@@ -34815,10 +35267,16 @@ declare namespace Models {
 		"alertRuleIds"?: Array<string>;
 		"evaluationFormContextIds"?: Array<string>;
 		"evaluationStatuses"?: Array<string>;
+		"workbinIds"?: Array<string>;
+		"worktypeIds"?: Array<string>;
+		"workitemIds"?: Array<string>;
+		"workitemAssigneeIds"?: Array<string>;
+		"workitemStatuses"?: Array<string>;
 		"isAnalyzedForSensitiveData"?: boolean;
 		"hasSensitiveData"?: boolean;
 		"subPath"?: string;
 		"userState"?: string;
+		"isClearedByCustomer"?: boolean;
 	}
 	
 	export interface VisibilityCondition { 
@@ -34859,6 +35317,8 @@ declare namespace Models {
 		"queueId"?: string;
 		"divisionId"?: string;
 		"voicemailDurationMs"?: number;
+		"conversationExternalContactIds"?: Array<string>;
+		"conversationExternalOrganizationIds"?: Array<string>;
 	}
 	
 	export interface VoicemailGroupPolicy { 
@@ -34921,10 +35381,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -35011,6 +35471,8 @@ declare namespace Models {
 		"userId"?: string;
 		"queueId"?: string;
 		"divisionId"?: string;
+		"conversationExternalContactIds"?: Array<string>;
+		"conversationExternalOrganizationIds"?: Array<string>;
 	}
 	
 	export interface VoicemailUserPolicy { 
@@ -35112,10 +35574,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -36603,10 +37065,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -36907,6 +37369,11 @@ declare namespace Models {
 		"entities"?: Array<Models.WorkdayMetric>;
 	}
 	
+	export interface WorkdayPeriod { 
+		"dateStartWorkday"?: string;
+		"dateEndWorkday"?: string;
+	}
+	
 	export interface WorkdayPointsTrend { 
 		"dateStartWorkday"?: string;
 		"dateEndWorkday"?: string;
@@ -36999,6 +37466,7 @@ declare namespace Models {
 		"code"?: string;
 		"userId"?: string;
 		"op"?: string;
+		"action"?: string;
 	}
 	
 	export interface WorkitemsQueueEventsNotificationCustomAttribute { 
@@ -37050,6 +37518,7 @@ declare namespace Models {
 		"code"?: string;
 		"userId"?: string;
 		"op"?: string;
+		"action"?: string;
 	}
 	
 	export interface WorkitemsUserEventsNotificationCustomAttribute { 
@@ -37101,6 +37570,7 @@ declare namespace Models {
 		"code"?: string;
 		"userId"?: string;
 		"op"?: string;
+		"action"?: string;
 	}
 	
 	export interface Workspace { 
@@ -37129,10 +37599,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -37154,10 +37624,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -37200,9 +37670,9 @@ declare namespace Models {
 		"id"?: string;
 		"name": string;
 		"division"?: Models.StarrableDivision;
-		"dateCreated": string;
-		"dateModified": string;
-		"createdBy": string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"createdBy"?: string;
 		"modifiedBy"?: string;
 		"selfUri"?: string;
 	}
@@ -37212,10 +37682,10 @@ declare namespace Models {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 		"total"?: number;
+		"firstUri"?: string;
 		"nextUri"?: string;
-		"previousUri"?: string;
 		"lastUri"?: string;
-		"firstUri"?: string;
+		"previousUri"?: string;
 		"selfUri"?: string;
 		"pageCount"?: number;
 	}
@@ -37223,9 +37693,9 @@ declare namespace Models {
 	export interface WrapupCodeRequest { 
 		"id"?: string;
 		"name": string;
-		"dateCreated": string;
-		"dateModified": string;
-		"createdBy": string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"createdBy"?: string;
 		"modifiedBy"?: string;
 		"selfUri"?: string;
 	}
@@ -37251,6 +37721,8 @@ declare namespace Models {
 		"wrapupCode"?: string;
 		"wrapupNotes"?: string;
 		"wrapupDurationMs"?: number;
+		"conversationExternalContactIds"?: Array<string>;
+		"conversationExternalOrganizationIds"?: Array<string>;
 	}
 	
 	export interface WrapupInput { 
@@ -37267,7 +37739,7 @@ declare namespace Models {
 	export interface WritableDialerContact { 
 		"id"?: string;
 		"contactListId": string;
-		"data": { [key: string]: object; };
+		"data": { [key: string]: string; };
 		"latestSmsEvaluations"?: { [key: string]: Models.MessageEvaluation; };
 		"latestEmailEvaluations"?: { [key: string]: Models.MessageEvaluation; };
 		"callable"?: boolean;