purecloud-platform-client-v2 166.0.0 → 167.0.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (78) hide show
  1. package/README.md +2 -2
  2. package/dist/node/purecloud-platform-client-v2.js +543 -153
  3. package/dist/web-amd/purecloud-platform-client-v2.js +543 -153
  4. package/dist/web-amd/purecloud-platform-client-v2.min.js +1 -1
  5. package/dist/web-cjs/bundle.js +543 -153
  6. package/dist/web-cjs/purecloud-platform-client-v2.js +543 -153
  7. package/dist/web-cjs/purecloud-platform-client-v2.min.js +1 -1
  8. package/index.d.ts +514 -208
  9. package/package.json +7 -7
  10. package/src/purecloud-platform-client-v2/ApiClient.js +1 -1
  11. package/src/purecloud-platform-client-v2/api/AlertingApi.js +1 -1
  12. package/src/purecloud-platform-client-v2/api/AnalyticsApi.js +1 -1
  13. package/src/purecloud-platform-client-v2/api/ArchitectApi.js +1 -1
  14. package/src/purecloud-platform-client-v2/api/AuditApi.js +3 -3
  15. package/src/purecloud-platform-client-v2/api/AuthorizationApi.js +1 -1
  16. package/src/purecloud-platform-client-v2/api/BillingApi.js +1 -1
  17. package/src/purecloud-platform-client-v2/api/ChatApi.js +1 -1
  18. package/src/purecloud-platform-client-v2/api/CoachingApi.js +1 -1
  19. package/src/purecloud-platform-client-v2/api/ContentManagementApi.js +1 -1
  20. package/src/purecloud-platform-client-v2/api/ConversationsApi.js +1 -1
  21. package/src/purecloud-platform-client-v2/api/DataExtensionsApi.js +1 -1
  22. package/src/purecloud-platform-client-v2/api/DownloadsApi.js +1 -1
  23. package/src/purecloud-platform-client-v2/api/EventsApi.js +1 -1
  24. package/src/purecloud-platform-client-v2/api/ExternalContactsApi.js +1 -1
  25. package/src/purecloud-platform-client-v2/api/FaxApi.js +1 -1
  26. package/src/purecloud-platform-client-v2/api/FlowsApi.js +1 -1
  27. package/src/purecloud-platform-client-v2/api/GamificationApi.js +470 -1
  28. package/src/purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi.js +1 -1
  29. package/src/purecloud-platform-client-v2/api/GeolocationApi.js +1 -1
  30. package/src/purecloud-platform-client-v2/api/GreetingsApi.js +1 -1
  31. package/src/purecloud-platform-client-v2/api/GroupsApi.js +1 -1
  32. package/src/purecloud-platform-client-v2/api/IdentityProviderApi.js +1 -1
  33. package/src/purecloud-platform-client-v2/api/InfrastructureAsCodeApi.js +1 -1
  34. package/src/purecloud-platform-client-v2/api/IntegrationsApi.js +1 -1
  35. package/src/purecloud-platform-client-v2/api/JourneyApi.js +1 -1
  36. package/src/purecloud-platform-client-v2/api/KnowledgeApi.js +1 -1
  37. package/src/purecloud-platform-client-v2/api/LanguageUnderstandingApi.js +1 -1
  38. package/src/purecloud-platform-client-v2/api/LanguagesApi.js +1 -1
  39. package/src/purecloud-platform-client-v2/api/LearningApi.js +1 -1
  40. package/src/purecloud-platform-client-v2/api/LicenseApi.js +1 -1
  41. package/src/purecloud-platform-client-v2/api/LocationsApi.js +1 -1
  42. package/src/purecloud-platform-client-v2/api/MessagingApi.js +1 -1
  43. package/src/purecloud-platform-client-v2/api/MobileDevicesApi.js +1 -1
  44. package/src/purecloud-platform-client-v2/api/NotificationsApi.js +1 -1
  45. package/src/purecloud-platform-client-v2/api/OAuthApi.js +1 -1
  46. package/src/purecloud-platform-client-v2/api/ObjectsApi.js +1 -1
  47. package/src/purecloud-platform-client-v2/api/OrganizationApi.js +1 -1
  48. package/src/purecloud-platform-client-v2/api/OrganizationAuthorizationApi.js +1 -1
  49. package/src/purecloud-platform-client-v2/api/OutboundApi.js +1 -1
  50. package/src/purecloud-platform-client-v2/api/PresenceApi.js +1 -1
  51. package/src/purecloud-platform-client-v2/api/ProcessAutomationApi.js +1 -1
  52. package/src/purecloud-platform-client-v2/api/QualityApi.js +1 -1
  53. package/src/purecloud-platform-client-v2/api/RecordingApi.js +1 -1
  54. package/src/purecloud-platform-client-v2/api/ResponseManagementApi.js +1 -1
  55. package/src/purecloud-platform-client-v2/api/RoutingApi.js +3 -2
  56. package/src/purecloud-platform-client-v2/api/SCIMApi.js +1 -1
  57. package/src/purecloud-platform-client-v2/api/ScriptsApi.js +1 -1
  58. package/src/purecloud-platform-client-v2/api/SearchApi.js +1 -1
  59. package/src/purecloud-platform-client-v2/api/SpeechTextAnalyticsApi.js +1 -1
  60. package/src/purecloud-platform-client-v2/api/StationsApi.js +1 -1
  61. package/src/purecloud-platform-client-v2/api/SuggestApi.js +1 -1
  62. package/src/purecloud-platform-client-v2/api/TeamsApi.js +1 -1
  63. package/src/purecloud-platform-client-v2/api/TelephonyApi.js +1 -1
  64. package/src/purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi.js +1 -81
  65. package/src/purecloud-platform-client-v2/api/TextbotsApi.js +1 -1
  66. package/src/purecloud-platform-client-v2/api/TokensApi.js +1 -1
  67. package/src/purecloud-platform-client-v2/api/UploadsApi.js +1 -1
  68. package/src/purecloud-platform-client-v2/api/UsageApi.js +1 -1
  69. package/src/purecloud-platform-client-v2/api/UserRecordingsApi.js +1 -1
  70. package/src/purecloud-platform-client-v2/api/UsersApi.js +1 -1
  71. package/src/purecloud-platform-client-v2/api/UtilitiesApi.js +1 -1
  72. package/src/purecloud-platform-client-v2/api/VoicemailApi.js +1 -1
  73. package/src/purecloud-platform-client-v2/api/WebChatApi.js +1 -1
  74. package/src/purecloud-platform-client-v2/api/WebDeploymentsApi.js +1 -1
  75. package/src/purecloud-platform-client-v2/api/WebMessagingApi.js +1 -1
  76. package/src/purecloud-platform-client-v2/api/WidgetsApi.js +1 -1
  77. package/src/purecloud-platform-client-v2/api/WorkforceManagementApi.js +2 -2
  78. package/src/purecloud-platform-client-v2/index.js +1 -1
package/index.d.ts CHANGED
@@ -1622,6 +1622,14 @@ declare class GamificationApi {
1622
1622
  deleteEmployeeperformanceExternalmetricsDefinition(metricId: string): Promise<void>;
1623
1623
  getEmployeeperformanceExternalmetricsDefinition(metricId: string): Promise<Models.ExternalMetricDefinition>;
1624
1624
  getEmployeeperformanceExternalmetricsDefinitions(opts?: GamificationApi.getEmployeeperformanceExternalmetricsDefinitionsOptions): Promise<Models.ExternalMetricDefinitionListing>;
1625
+ getGamificationInsights(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, primaryPeriodStartWorkday: string, opts?: GamificationApi.getGamificationInsightsOptions): Promise<Models.InsightsSummary>;
1626
+ getGamificationInsightsDetails(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, primaryPeriodStartWorkday: string): Promise<Models.InsightsDetails>;
1627
+ getGamificationInsightsGroupsTrends(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, comparativePeriodEndWorkday: string, primaryPeriodStartWorkday: string, primaryPeriodEndWorkday: string): Promise<Models.InsightsTrend>;
1628
+ getGamificationInsightsGroupsTrendsAll(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, comparativePeriodEndWorkday: string, primaryPeriodStartWorkday: string, primaryPeriodEndWorkday: string): Promise<Models.InsightsTrend>;
1629
+ getGamificationInsightsMembers(filterType: string, filterId: string, granularity: string, startWorkday: string): Promise<Models.InsightsAgents>;
1630
+ getGamificationInsightsTrends(filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, comparativePeriodEndWorkday: string, primaryPeriodStartWorkday: string, primaryPeriodEndWorkday: string): Promise<Models.UserInsightsTrend>;
1631
+ getGamificationInsightsUserDetails(userId: string, filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, primaryPeriodStartWorkday: string): Promise<Models.InsightsDetails>;
1632
+ getGamificationInsightsUserTrends(userId: string, filterType: string, filterId: string, granularity: string, comparativePeriodStartWorkday: string, comparativePeriodEndWorkday: string, primaryPeriodStartWorkday: string, primaryPeriodEndWorkday: string): Promise<Models.UserInsightsTrend>;
1625
1633
  getGamificationLeaderboard(startWorkday: string, endWorkday: string, opts?: GamificationApi.getGamificationLeaderboardOptions): Promise<Models.Leaderboard>;
1626
1634
  getGamificationLeaderboardAll(filterType: string, filterId: string, startWorkday: string, endWorkday: string, opts?: GamificationApi.getGamificationLeaderboardAllOptions): Promise<Models.Leaderboard>;
1627
1635
  getGamificationLeaderboardAllBestpoints(filterType: string, filterId: string): Promise<Models.OverallBestPoints>;
@@ -1669,6 +1677,8 @@ declare class GamificationApi {
1669
1677
  postGamificationProfileMetricLink(sourceProfileId: string, sourceMetricId: string, body: Models.TargetPerformanceProfile): Promise<Models.Metric>;
1670
1678
  postGamificationProfileMetrics(profileId: string, body: Models.CreateMetric): Promise<Models.Metric>;
1671
1679
  postGamificationProfiles(body: Models.CreatePerformanceProfile, opts?: GamificationApi.postGamificationProfilesOptions): Promise<Models.PerformanceProfile>;
1680
+ postGamificationProfilesUserQuery(userId: string, body: Models.UserProfilesInDateRangeRequest): Promise<Models.UserProfilesInDateRange>;
1681
+ postGamificationProfilesUsersMeQuery(body: Models.UserProfilesInDateRangeRequest): Promise<Models.UserProfilesInDateRange>;
1672
1682
  putGamificationProfile(profileId: string, opts?: GamificationApi.putGamificationProfileOptions): Promise<Models.PerformanceProfile>;
1673
1683
  putGamificationProfileMetric(profileId: string, metricId: string, body: Models.CreateMetric): Promise<Models.Metric>;
1674
1684
  putGamificationStatus(status: Models.GamificationStatus): Promise<Models.GamificationStatus>;
@@ -1679,6 +1689,14 @@ declare namespace GamificationApi {
1679
1689
  "pageSize"?: number;
1680
1690
  "pageNumber"?: number;
1681
1691
  }
1692
+ export interface getGamificationInsightsOptions {
1693
+ "pageSize"?: number;
1694
+ "pageNumber"?: number;
1695
+ "sortKey"?: string;
1696
+ "sortMetricId"?: string;
1697
+ "sortOrder"?: string;
1698
+ "userIds"?: string;
1699
+ }
1682
1700
  export interface getGamificationLeaderboardOptions {
1683
1701
  "metricId"?: string;
1684
1702
  }
@@ -4055,6 +4073,7 @@ declare namespace RoutingApi {
4055
4073
  }
4056
4074
  export interface getRoutingPredictorsKeyperformanceindicatorsOptions {
4057
4075
  "kpiGroup"?: string;
4076
+ "expand"?: Array<string>;
4058
4077
  }
4059
4078
  export interface getRoutingQueueEstimatedwaittimeOptions {
4060
4079
  "conversationId"?: string;
@@ -4669,7 +4688,6 @@ declare class TelephonyProvidersEdgeApi {
4669
4688
  deleteTelephonyProvidersEdgesDidpool(didPoolId: string): Promise<void>;
4670
4689
  deleteTelephonyProvidersEdgesEdgegroup(edgeGroupId: string): Promise<void>;
4671
4690
  deleteTelephonyProvidersEdgesExtensionpool(extensionPoolId: string): Promise<void>;
4672
- deleteTelephonyProvidersEdgesOutboundroute(outboundRouteId: string): Promise<void>;
4673
4691
  deleteTelephonyProvidersEdgesPhone(phoneId: string): Promise<void>;
4674
4692
  deleteTelephonyProvidersEdgesPhonebasesetting(phoneBaseId: string): Promise<void>;
4675
4693
  deleteTelephonyProvidersEdgesSite(siteId: string): Promise<void>;
@@ -4759,7 +4777,6 @@ declare class TelephonyProvidersEdgeApi {
4759
4777
  postTelephonyProvidersEdgesDidpools(body: Models.DIDPool): Promise<Models.DIDPool>;
4760
4778
  postTelephonyProvidersEdgesEdgegroups(body: Models.EdgeGroup): Promise<Models.EdgeGroup>;
4761
4779
  postTelephonyProvidersEdgesExtensionpools(body: Models.ExtensionPool): Promise<Models.ExtensionPool>;
4762
- postTelephonyProvidersEdgesOutboundroutes(body: Models.OutboundRoute): Promise<Models.OutboundRoute>;
4763
4780
  postTelephonyProvidersEdgesPhoneReboot(phoneId: string): Promise<void>;
4764
4781
  postTelephonyProvidersEdgesPhonebasesettings(body: Models.PhoneBase): Promise<Models.PhoneBase>;
4765
4782
  postTelephonyProvidersEdgesPhones(body: Models.Phone): Promise<Models.Phone>;
@@ -4774,7 +4791,6 @@ declare class TelephonyProvidersEdgeApi {
4774
4791
  putTelephonyProvidersEdgesEdgegroup(edgeGroupId: string, body: Models.EdgeGroup): Promise<Models.EdgeGroup>;
4775
4792
  putTelephonyProvidersEdgesEdgegroupEdgetrunkbase(edgegroupId: string, edgetrunkbaseId: string, body: Models.EdgeTrunkBase): Promise<Models.EdgeTrunkBase>;
4776
4793
  putTelephonyProvidersEdgesExtensionpool(extensionPoolId: string, body: Models.ExtensionPool): Promise<Models.ExtensionPool>;
4777
- putTelephonyProvidersEdgesOutboundroute(outboundRouteId: string, body: Models.OutboundRoute): Promise<Models.OutboundRoute>;
4778
4794
  putTelephonyProvidersEdgesPhone(phoneId: string, body: Models.Phone): Promise<Models.Phone>;
4779
4795
  putTelephonyProvidersEdgesPhonebasesetting(phoneBaseId: string, body: Models.PhoneBase): Promise<Models.PhoneBase>;
4780
4796
  putTelephonyProvidersEdgesSite(siteId: string, body: Models.Site): Promise<Models.Site>;
@@ -5911,6 +5927,8 @@ declare namespace Models {
5911
5927
  "requestedRoutingUserIds"?: Array<string>;
5912
5928
  "routingPriority"?: number;
5913
5929
  "connectedDurationMs"?: number;
5930
+ "conversationExternalContactIds"?: Array<string>;
5931
+ "conversationExternalOrganizationIds"?: Array<string>;
5914
5932
  }
5915
5933
 
5916
5934
  export interface AcdStartDetailEventTopicAcdStartEvent {
@@ -5932,6 +5950,8 @@ declare namespace Models {
5932
5950
  "messageType"?: string;
5933
5951
  "queueId"?: string;
5934
5952
  "divisionId"?: string;
5953
+ "conversationExternalContactIds"?: Array<string>;
5954
+ "conversationExternalOrganizationIds"?: Array<string>;
5935
5955
  }
5936
5956
 
5937
5957
  export interface AchievedOutcome {
@@ -6025,10 +6045,10 @@ declare namespace Models {
6025
6045
  "pageSize"?: number;
6026
6046
  "pageNumber"?: number;
6027
6047
  "total"?: number;
6048
+ "firstUri"?: string;
6028
6049
  "nextUri"?: string;
6029
6050
  "previousUri"?: string;
6030
6051
  "lastUri"?: string;
6031
- "firstUri"?: string;
6032
6052
  "selfUri"?: string;
6033
6053
  "pageCount"?: number;
6034
6054
  }
@@ -6099,10 +6119,10 @@ declare namespace Models {
6099
6119
  "pageSize"?: number;
6100
6120
  "pageNumber"?: number;
6101
6121
  "total"?: number;
6122
+ "firstUri"?: string;
6102
6123
  "nextUri"?: string;
6103
6124
  "previousUri"?: string;
6104
6125
  "lastUri"?: string;
6105
- "firstUri"?: string;
6106
6126
  "selfUri"?: string;
6107
6127
  "pageCount"?: number;
6108
6128
  }
@@ -6156,10 +6176,10 @@ declare namespace Models {
6156
6176
  "pageSize"?: number;
6157
6177
  "pageNumber"?: number;
6158
6178
  "total"?: number;
6179
+ "firstUri"?: string;
6159
6180
  "nextUri"?: string;
6160
6181
  "previousUri"?: string;
6161
6182
  "lastUri"?: string;
6162
- "firstUri"?: string;
6163
6183
  "selfUri"?: string;
6164
6184
  "pageCount"?: number;
6165
6185
  }
@@ -6182,10 +6202,10 @@ declare namespace Models {
6182
6202
  "pageSize"?: number;
6183
6203
  "pageNumber"?: number;
6184
6204
  "total"?: number;
6205
+ "firstUri"?: string;
6185
6206
  "nextUri"?: string;
6186
6207
  "previousUri"?: string;
6187
6208
  "lastUri"?: string;
6188
- "firstUri"?: string;
6189
6209
  "selfUri"?: string;
6190
6210
  "pageCount"?: number;
6191
6211
  }
@@ -6251,6 +6271,8 @@ declare namespace Models {
6251
6271
  "wrapupCode"?: string;
6252
6272
  "wrapupNotes"?: string;
6253
6273
  "wrapupDurationMs"?: number;
6274
+ "conversationExternalContactIds"?: Array<string>;
6275
+ "conversationExternalOrganizationIds"?: Array<string>;
6254
6276
  }
6255
6277
 
6256
6278
  export interface AcwSettings {
@@ -6530,10 +6552,10 @@ declare namespace Models {
6530
6552
  "pageSize"?: number;
6531
6553
  "pageNumber"?: number;
6532
6554
  "total"?: number;
6555
+ "firstUri"?: string;
6533
6556
  "nextUri"?: string;
6534
6557
  "previousUri"?: string;
6535
6558
  "lastUri"?: string;
6536
- "firstUri"?: string;
6537
6559
  "selfUri"?: string;
6538
6560
  "pageCount"?: number;
6539
6561
  }
@@ -7438,10 +7460,10 @@ declare namespace Models {
7438
7460
  "pageSize"?: number;
7439
7461
  "pageNumber"?: number;
7440
7462
  "total"?: number;
7463
+ "firstUri"?: string;
7441
7464
  "nextUri"?: string;
7442
7465
  "previousUri"?: string;
7443
7466
  "lastUri"?: string;
7444
- "firstUri"?: string;
7445
7467
  "selfUri"?: string;
7446
7468
  "pageCount"?: number;
7447
7469
  }
@@ -7562,10 +7584,10 @@ declare namespace Models {
7562
7584
  "pageSize"?: number;
7563
7585
  "pageNumber"?: number;
7564
7586
  "total"?: number;
7587
+ "firstUri"?: string;
7565
7588
  "nextUri"?: string;
7566
7589
  "previousUri"?: string;
7567
7590
  "lastUri"?: string;
7568
- "firstUri"?: string;
7569
7591
  "selfUri"?: string;
7570
7592
  "pageCount"?: number;
7571
7593
  }
@@ -7596,6 +7618,8 @@ declare namespace Models {
7596
7618
  "conversationId"?: string;
7597
7619
  "participantId"?: string;
7598
7620
  "attributes"?: { [key: string]: string; };
7621
+ "conversationExternalContactIds"?: Array<string>;
7622
+ "conversationExternalOrganizationIds"?: Array<string>;
7599
7623
  }
7600
7624
 
7601
7625
  export interface AttributeFilterItem {
@@ -7857,10 +7881,10 @@ declare namespace Models {
7857
7881
  "pageSize"?: number;
7858
7882
  "pageNumber"?: number;
7859
7883
  "total"?: number;
7884
+ "firstUri"?: string;
7860
7885
  "nextUri"?: string;
7861
7886
  "previousUri"?: string;
7862
7887
  "lastUri"?: string;
7863
- "firstUri"?: string;
7864
7888
  "selfUri"?: string;
7865
7889
  "pageCount"?: number;
7866
7890
  }
@@ -8170,10 +8194,10 @@ declare namespace Models {
8170
8194
  "pageSize"?: number;
8171
8195
  "pageNumber"?: number;
8172
8196
  "total"?: number;
8197
+ "firstUri"?: string;
8173
8198
  "nextUri"?: string;
8174
8199
  "previousUri"?: string;
8175
8200
  "lastUri"?: string;
8176
- "firstUri"?: string;
8177
8201
  "selfUri"?: string;
8178
8202
  "pageCount"?: number;
8179
8203
  }
@@ -8189,10 +8213,10 @@ declare namespace Models {
8189
8213
  "pageSize"?: number;
8190
8214
  "pageNumber"?: number;
8191
8215
  "total"?: number;
8216
+ "firstUri"?: string;
8192
8217
  "nextUri"?: string;
8193
8218
  "previousUri"?: string;
8194
8219
  "lastUri"?: string;
8195
- "firstUri"?: string;
8196
8220
  "selfUri"?: string;
8197
8221
  "pageCount"?: number;
8198
8222
  }
@@ -9100,10 +9124,10 @@ declare namespace Models {
9100
9124
  "pageSize"?: number;
9101
9125
  "pageNumber"?: number;
9102
9126
  "total"?: number;
9127
+ "firstUri"?: string;
9103
9128
  "nextUri"?: string;
9104
9129
  "previousUri"?: string;
9105
9130
  "lastUri"?: string;
9106
- "firstUri"?: string;
9107
9131
  "selfUri"?: string;
9108
9132
  "pageCount"?: number;
9109
9133
  }
@@ -9118,6 +9142,7 @@ declare namespace Models {
9118
9142
  "muted"?: boolean;
9119
9143
  "confined"?: boolean;
9120
9144
  "held"?: boolean;
9145
+ "securePause"?: boolean;
9121
9146
  "recordingId"?: string;
9122
9147
  "segments"?: Array<Models.Segment>;
9123
9148
  "errorInfo"?: Models.ErrorInfo;
@@ -9151,6 +9176,7 @@ declare namespace Models {
9151
9176
  "muted"?: boolean;
9152
9177
  "confined"?: boolean;
9153
9178
  "held"?: boolean;
9179
+ "securePause"?: boolean;
9154
9180
  "recordingId"?: string;
9155
9181
  "segments"?: Array<Models.Segment>;
9156
9182
  "errorInfo"?: Models.ErrorInfo;
@@ -9187,6 +9213,7 @@ declare namespace Models {
9187
9213
  "recentTransfers"?: Array<Models.TransferResponse>;
9188
9214
  "recordingState"?: string;
9189
9215
  "maxParticipants"?: number;
9216
+ "securePause"?: boolean;
9190
9217
  "selfUri"?: string;
9191
9218
  }
9192
9219
 
@@ -9195,10 +9222,10 @@ declare namespace Models {
9195
9222
  "pageSize"?: number;
9196
9223
  "pageNumber"?: number;
9197
9224
  "total"?: number;
9225
+ "firstUri"?: string;
9198
9226
  "nextUri"?: string;
9199
9227
  "previousUri"?: string;
9200
9228
  "lastUri"?: string;
9201
- "firstUri"?: string;
9202
9229
  "selfUri"?: string;
9203
9230
  "pageCount"?: number;
9204
9231
  }
@@ -9257,10 +9284,10 @@ declare namespace Models {
9257
9284
  "pageSize"?: number;
9258
9285
  "pageNumber"?: number;
9259
9286
  "total"?: number;
9287
+ "firstUri"?: string;
9260
9288
  "nextUri"?: string;
9261
9289
  "previousUri"?: string;
9262
9290
  "lastUri"?: string;
9263
- "firstUri"?: string;
9264
9291
  "selfUri"?: string;
9265
9292
  "pageCount"?: number;
9266
9293
  }
@@ -9337,6 +9364,7 @@ declare namespace Models {
9337
9364
  "consultParticipantId"?: string;
9338
9365
  "uuiData"?: string;
9339
9366
  "bargedTime"?: string;
9367
+ "securePause"?: boolean;
9340
9368
  }
9341
9369
 
9342
9370
  export interface CallMediaPolicy {
@@ -9402,10 +9430,10 @@ declare namespace Models {
9402
9430
  "pageSize"?: number;
9403
9431
  "pageNumber"?: number;
9404
9432
  "total"?: number;
9433
+ "firstUri"?: string;
9405
9434
  "nextUri"?: string;
9406
9435
  "previousUri"?: string;
9407
9436
  "lastUri"?: string;
9408
- "firstUri"?: string;
9409
9437
  "selfUri"?: string;
9410
9438
  "pageCount"?: number;
9411
9439
  }
@@ -9491,10 +9519,10 @@ declare namespace Models {
9491
9519
  "pageSize"?: number;
9492
9520
  "pageNumber"?: number;
9493
9521
  "total"?: number;
9522
+ "firstUri"?: string;
9494
9523
  "nextUri"?: string;
9495
9524
  "previousUri"?: string;
9496
9525
  "lastUri"?: string;
9497
- "firstUri"?: string;
9498
9526
  "selfUri"?: string;
9499
9527
  "pageCount"?: number;
9500
9528
  }
@@ -9619,10 +9647,10 @@ declare namespace Models {
9619
9647
  "pageSize"?: number;
9620
9648
  "pageNumber"?: number;
9621
9649
  "total"?: number;
9650
+ "firstUri"?: string;
9622
9651
  "nextUri"?: string;
9623
9652
  "previousUri"?: string;
9624
9653
  "lastUri"?: string;
9625
- "firstUri"?: string;
9626
9654
  "selfUri"?: string;
9627
9655
  "pageCount"?: number;
9628
9656
  }
@@ -9632,10 +9660,10 @@ declare namespace Models {
9632
9660
  "pageSize"?: number;
9633
9661
  "pageNumber"?: number;
9634
9662
  "total"?: number;
9663
+ "firstUri"?: string;
9635
9664
  "nextUri"?: string;
9636
9665
  "previousUri"?: string;
9637
9666
  "lastUri"?: string;
9638
- "firstUri"?: string;
9639
9667
  "selfUri"?: string;
9640
9668
  "pageCount"?: number;
9641
9669
  }
@@ -9725,10 +9753,10 @@ declare namespace Models {
9725
9753
  "pageSize"?: number;
9726
9754
  "pageNumber"?: number;
9727
9755
  "total"?: number;
9756
+ "firstUri"?: string;
9728
9757
  "nextUri"?: string;
9729
9758
  "previousUri"?: string;
9730
9759
  "lastUri"?: string;
9731
- "firstUri"?: string;
9732
9760
  "selfUri"?: string;
9733
9761
  "pageCount"?: number;
9734
9762
  }
@@ -9771,10 +9799,10 @@ declare namespace Models {
9771
9799
  "pageSize"?: number;
9772
9800
  "pageNumber"?: number;
9773
9801
  "total"?: number;
9802
+ "firstUri"?: string;
9774
9803
  "nextUri"?: string;
9775
9804
  "previousUri"?: string;
9776
9805
  "lastUri"?: string;
9777
- "firstUri"?: string;
9778
9806
  "selfUri"?: string;
9779
9807
  "pageCount"?: number;
9780
9808
  }
@@ -9872,10 +9900,10 @@ declare namespace Models {
9872
9900
  "pageSize"?: number;
9873
9901
  "pageNumber"?: number;
9874
9902
  "total"?: number;
9903
+ "firstUri"?: string;
9875
9904
  "nextUri"?: string;
9876
9905
  "previousUri"?: string;
9877
9906
  "lastUri"?: string;
9878
- "firstUri"?: string;
9879
9907
  "selfUri"?: string;
9880
9908
  "pageCount"?: number;
9881
9909
  }
@@ -9955,10 +9983,10 @@ declare namespace Models {
9955
9983
  "pageSize"?: number;
9956
9984
  "pageNumber"?: number;
9957
9985
  "total"?: number;
9986
+ "firstUri"?: string;
9958
9987
  "nextUri"?: string;
9959
9988
  "previousUri"?: string;
9960
9989
  "lastUri"?: string;
9961
- "firstUri"?: string;
9962
9990
  "selfUri"?: string;
9963
9991
  "pageCount"?: number;
9964
9992
  }
@@ -10071,10 +10099,10 @@ declare namespace Models {
10071
10099
  "pageSize"?: number;
10072
10100
  "pageNumber"?: number;
10073
10101
  "total"?: number;
10102
+ "firstUri"?: string;
10074
10103
  "nextUri"?: string;
10075
10104
  "previousUri"?: string;
10076
10105
  "lastUri"?: string;
10077
- "firstUri"?: string;
10078
10106
  "selfUri"?: string;
10079
10107
  "pageCount"?: number;
10080
10108
  }
@@ -10119,10 +10147,10 @@ declare namespace Models {
10119
10147
  "pageSize"?: number;
10120
10148
  "pageNumber"?: number;
10121
10149
  "total"?: number;
10150
+ "firstUri"?: string;
10122
10151
  "nextUri"?: string;
10123
10152
  "previousUri"?: string;
10124
10153
  "lastUri"?: string;
10125
- "firstUri"?: string;
10126
10154
  "selfUri"?: string;
10127
10155
  "pageCount"?: number;
10128
10156
  }
@@ -10170,10 +10198,10 @@ declare namespace Models {
10170
10198
  "pageSize"?: number;
10171
10199
  "pageNumber"?: number;
10172
10200
  "total"?: number;
10201
+ "firstUri"?: string;
10173
10202
  "nextUri"?: string;
10174
10203
  "previousUri"?: string;
10175
10204
  "lastUri"?: string;
10176
- "firstUri"?: string;
10177
10205
  "selfUri"?: string;
10178
10206
  "pageCount"?: number;
10179
10207
  }
@@ -10216,10 +10244,10 @@ declare namespace Models {
10216
10244
  "pageSize"?: number;
10217
10245
  "pageNumber"?: number;
10218
10246
  "total"?: number;
10247
+ "firstUri"?: string;
10219
10248
  "nextUri"?: string;
10220
10249
  "previousUri"?: string;
10221
10250
  "lastUri"?: string;
10222
- "firstUri"?: string;
10223
10251
  "selfUri"?: string;
10224
10252
  "pageCount"?: number;
10225
10253
  }
@@ -10261,10 +10289,10 @@ declare namespace Models {
10261
10289
  "pageSize"?: number;
10262
10290
  "pageNumber"?: number;
10263
10291
  "total"?: number;
10292
+ "firstUri"?: string;
10264
10293
  "nextUri"?: string;
10265
10294
  "previousUri"?: string;
10266
10295
  "lastUri"?: string;
10267
- "firstUri"?: string;
10268
10296
  "selfUri"?: string;
10269
10297
  "pageCount"?: number;
10270
10298
  }
@@ -10377,10 +10405,10 @@ declare namespace Models {
10377
10405
  "pageSize"?: number;
10378
10406
  "pageNumber"?: number;
10379
10407
  "total"?: number;
10408
+ "firstUri"?: string;
10380
10409
  "nextUri"?: string;
10381
10410
  "previousUri"?: string;
10382
10411
  "lastUri"?: string;
10383
- "firstUri"?: string;
10384
10412
  "selfUri"?: string;
10385
10413
  "pageCount"?: number;
10386
10414
  }
@@ -10406,10 +10434,10 @@ declare namespace Models {
10406
10434
  "pageSize"?: number;
10407
10435
  "pageNumber"?: number;
10408
10436
  "total"?: number;
10437
+ "firstUri"?: string;
10409
10438
  "nextUri"?: string;
10410
10439
  "previousUri"?: string;
10411
10440
  "lastUri"?: string;
10412
- "firstUri"?: string;
10413
10441
  "selfUri"?: string;
10414
10442
  "pageCount"?: number;
10415
10443
  }
@@ -10419,10 +10447,10 @@ declare namespace Models {
10419
10447
  "pageSize"?: number;
10420
10448
  "pageNumber"?: number;
10421
10449
  "total"?: number;
10450
+ "firstUri"?: string;
10422
10451
  "nextUri"?: string;
10423
10452
  "previousUri"?: string;
10424
10453
  "lastUri"?: string;
10425
- "firstUri"?: string;
10426
10454
  "selfUri"?: string;
10427
10455
  "pageCount"?: number;
10428
10456
  }
@@ -10571,10 +10599,10 @@ declare namespace Models {
10571
10599
  "pageSize"?: number;
10572
10600
  "pageNumber"?: number;
10573
10601
  "total"?: number;
10602
+ "firstUri"?: string;
10574
10603
  "nextUri"?: string;
10575
10604
  "previousUri"?: string;
10576
10605
  "lastUri"?: string;
10577
- "firstUri"?: string;
10578
10606
  "selfUri"?: string;
10579
10607
  "pageCount"?: number;
10580
10608
  }
@@ -10584,10 +10612,10 @@ declare namespace Models {
10584
10612
  "pageSize"?: number;
10585
10613
  "pageNumber"?: number;
10586
10614
  "total"?: number;
10615
+ "firstUri"?: string;
10587
10616
  "nextUri"?: string;
10588
10617
  "previousUri"?: string;
10589
10618
  "lastUri"?: string;
10590
- "firstUri"?: string;
10591
10619
  "selfUri"?: string;
10592
10620
  "pageCount"?: number;
10593
10621
  }
@@ -10674,6 +10702,8 @@ declare namespace Models {
10674
10702
  "callbackScheduledTime"?: number;
10675
10703
  "subject"?: string;
10676
10704
  "messageType"?: string;
10705
+ "conversationExternalContactIds"?: Array<string>;
10706
+ "conversationExternalOrganizationIds"?: Array<string>;
10677
10707
  }
10678
10708
 
10679
10709
  export interface ContactIdentifier {
@@ -10720,10 +10750,10 @@ declare namespace Models {
10720
10750
  "pageSize"?: number;
10721
10751
  "pageNumber"?: number;
10722
10752
  "total"?: number;
10753
+ "firstUri"?: string;
10723
10754
  "nextUri"?: string;
10724
10755
  "previousUri"?: string;
10725
10756
  "lastUri"?: string;
10726
- "firstUri"?: string;
10727
10757
  "selfUri"?: string;
10728
10758
  "pageCount"?: number;
10729
10759
  }
@@ -10733,10 +10763,10 @@ declare namespace Models {
10733
10763
  "pageSize"?: number;
10734
10764
  "pageNumber"?: number;
10735
10765
  "total"?: number;
10766
+ "firstUri"?: string;
10736
10767
  "nextUri"?: string;
10737
10768
  "previousUri"?: string;
10738
10769
  "lastUri"?: string;
10739
- "firstUri"?: string;
10740
10770
  "selfUri"?: string;
10741
10771
  "pageCount"?: number;
10742
10772
  }
@@ -10763,10 +10793,10 @@ declare namespace Models {
10763
10793
  "pageSize"?: number;
10764
10794
  "pageNumber"?: number;
10765
10795
  "total"?: number;
10796
+ "firstUri"?: string;
10766
10797
  "nextUri"?: string;
10767
10798
  "previousUri"?: string;
10768
10799
  "lastUri"?: string;
10769
- "firstUri"?: string;
10770
10800
  "selfUri"?: string;
10771
10801
  "pageCount"?: number;
10772
10802
  }
@@ -10794,8 +10824,8 @@ declare namespace Models {
10794
10824
  "pageNumber"?: number;
10795
10825
  "total"?: number;
10796
10826
  "partialResults"?: boolean;
10797
- "nextUri"?: string;
10798
10827
  "firstUri"?: string;
10828
+ "nextUri"?: string;
10799
10829
  "selfUri"?: string;
10800
10830
  "previousUri"?: string;
10801
10831
  "lastUri"?: string;
@@ -11121,6 +11151,7 @@ declare namespace Models {
11121
11151
  "state"?: string;
11122
11152
  "divisions"?: Array<Models.ConversationDivisionMembership>;
11123
11153
  "recentTransfers"?: Array<Models.TransferResponse>;
11154
+ "securePause"?: boolean;
11124
11155
  "selfUri"?: string;
11125
11156
  }
11126
11157
 
@@ -11195,6 +11226,7 @@ declare namespace Models {
11195
11226
  "startTime": string;
11196
11227
  "endTime"?: string;
11197
11228
  "divisions"?: Array<Models.ConversationDivisionMembership>;
11229
+ "securePause"?: boolean;
11198
11230
  "selfUri"?: string;
11199
11231
  "participants"?: Array<Models.ParticipantBasic>;
11200
11232
  }
@@ -12030,10 +12062,10 @@ declare namespace Models {
12030
12062
  "pageSize"?: number;
12031
12063
  "pageNumber"?: number;
12032
12064
  "total"?: number;
12065
+ "firstUri"?: string;
12033
12066
  "nextUri"?: string;
12034
12067
  "previousUri"?: string;
12035
12068
  "lastUri"?: string;
12036
- "firstUri"?: string;
12037
12069
  "selfUri"?: string;
12038
12070
  "pageCount"?: number;
12039
12071
  }
@@ -12661,6 +12693,7 @@ declare namespace Models {
12661
12693
  "recipientCountry"?: string;
12662
12694
  "recipientType"?: string;
12663
12695
  "byoSmsIntegrationId"?: string;
12696
+ "monitoredParticipantId"?: string;
12664
12697
  }
12665
12698
 
12666
12699
  export interface ConversationMessageEventTopicMessageMetadata {
@@ -13885,10 +13918,10 @@ declare namespace Models {
13885
13918
  "pageSize"?: number;
13886
13919
  "pageNumber"?: number;
13887
13920
  "total"?: number;
13921
+ "firstUri"?: string;
13888
13922
  "nextUri"?: string;
13889
13923
  "previousUri"?: string;
13890
13924
  "lastUri"?: string;
13891
- "firstUri"?: string;
13892
13925
  "selfUri"?: string;
13893
13926
  "pageCount"?: number;
13894
13927
  }
@@ -13912,10 +13945,10 @@ declare namespace Models {
13912
13945
  "pageSize"?: number;
13913
13946
  "pageNumber"?: number;
13914
13947
  "total"?: number;
13948
+ "firstUri"?: string;
13915
13949
  "nextUri"?: string;
13916
13950
  "previousUri"?: string;
13917
13951
  "lastUri"?: string;
13918
- "firstUri"?: string;
13919
13952
  "selfUri"?: string;
13920
13953
  "pageCount"?: number;
13921
13954
  }
@@ -14088,6 +14121,8 @@ declare namespace Models {
14088
14121
  "subject"?: string;
14089
14122
  "messageType"?: string;
14090
14123
  "interactingDurationMs"?: number;
14124
+ "conversationExternalContactIds"?: Array<string>;
14125
+ "conversationExternalOrganizationIds"?: Array<string>;
14091
14126
  }
14092
14127
 
14093
14128
  export interface CustomerInteractionCenter {
@@ -14123,6 +14158,8 @@ declare namespace Models {
14123
14158
  "callbackScheduledTime"?: number;
14124
14159
  "subject"?: string;
14125
14160
  "messageType"?: string;
14161
+ "conversationExternalContactIds"?: Array<string>;
14162
+ "conversationExternalOrganizationIds"?: Array<string>;
14126
14163
  }
14127
14164
 
14128
14165
  export interface DID {
@@ -14150,10 +14187,10 @@ declare namespace Models {
14150
14187
  "pageSize"?: number;
14151
14188
  "pageNumber"?: number;
14152
14189
  "total"?: number;
14190
+ "firstUri"?: string;
14153
14191
  "nextUri"?: string;
14154
14192
  "previousUri"?: string;
14155
14193
  "lastUri"?: string;
14156
- "firstUri"?: string;
14157
14194
  "selfUri"?: string;
14158
14195
  "pageCount"?: number;
14159
14196
  }
@@ -14174,10 +14211,10 @@ declare namespace Models {
14174
14211
  "pageSize"?: number;
14175
14212
  "pageNumber"?: number;
14176
14213
  "total"?: number;
14214
+ "firstUri"?: string;
14177
14215
  "nextUri"?: string;
14178
14216
  "previousUri"?: string;
14179
14217
  "lastUri"?: string;
14180
- "firstUri"?: string;
14181
14218
  "selfUri"?: string;
14182
14219
  "pageCount"?: number;
14183
14220
  }
@@ -14207,10 +14244,10 @@ declare namespace Models {
14207
14244
  "pageSize"?: number;
14208
14245
  "pageNumber"?: number;
14209
14246
  "total"?: number;
14247
+ "firstUri"?: string;
14210
14248
  "nextUri"?: string;
14211
14249
  "previousUri"?: string;
14212
14250
  "lastUri"?: string;
14213
- "firstUri"?: string;
14214
14251
  "selfUri"?: string;
14215
14252
  "pageCount"?: number;
14216
14253
  }
@@ -14318,10 +14355,10 @@ declare namespace Models {
14318
14355
  "pageSize"?: number;
14319
14356
  "pageNumber"?: number;
14320
14357
  "total"?: number;
14358
+ "firstUri"?: string;
14321
14359
  "nextUri"?: string;
14322
14360
  "previousUri"?: string;
14323
14361
  "lastUri"?: string;
14324
- "firstUri"?: string;
14325
14362
  "selfUri"?: string;
14326
14363
  "pageCount"?: number;
14327
14364
  }
@@ -14331,10 +14368,10 @@ declare namespace Models {
14331
14368
  "pageSize"?: number;
14332
14369
  "pageNumber"?: number;
14333
14370
  "total"?: number;
14371
+ "firstUri"?: string;
14334
14372
  "nextUri"?: string;
14335
14373
  "previousUri"?: string;
14336
14374
  "lastUri"?: string;
14337
- "firstUri"?: string;
14338
14375
  "selfUri"?: string;
14339
14376
  "pageCount"?: number;
14340
14377
  }
@@ -14412,10 +14449,10 @@ declare namespace Models {
14412
14449
  "pageSize"?: number;
14413
14450
  "pageNumber"?: number;
14414
14451
  "total"?: number;
14452
+ "firstUri"?: string;
14415
14453
  "nextUri"?: string;
14416
14454
  "previousUri"?: string;
14417
14455
  "lastUri"?: string;
14418
- "firstUri"?: string;
14419
14456
  "selfUri"?: string;
14420
14457
  "pageCount"?: number;
14421
14458
  }
@@ -14445,10 +14482,10 @@ declare namespace Models {
14445
14482
  "pageSize"?: number;
14446
14483
  "pageNumber"?: number;
14447
14484
  "total"?: number;
14485
+ "firstUri"?: string;
14448
14486
  "nextUri"?: string;
14449
14487
  "previousUri"?: string;
14450
14488
  "lastUri"?: string;
14451
- "firstUri"?: string;
14452
14489
  "selfUri"?: string;
14453
14490
  "pageCount"?: number;
14454
14491
  }
@@ -14563,10 +14600,10 @@ declare namespace Models {
14563
14600
  "pageSize"?: number;
14564
14601
  "pageNumber"?: number;
14565
14602
  "total"?: number;
14603
+ "firstUri"?: string;
14566
14604
  "nextUri"?: string;
14567
14605
  "previousUri"?: string;
14568
14606
  "lastUri"?: string;
14569
- "firstUri"?: string;
14570
14607
  "selfUri"?: string;
14571
14608
  "pageCount"?: number;
14572
14609
  }
@@ -14811,7 +14848,7 @@ declare namespace Models {
14811
14848
  "id"?: string;
14812
14849
  "name"?: string;
14813
14850
  "contactListId": string;
14814
- "data": { [key: string]: object; };
14851
+ "data": { [key: string]: string; };
14815
14852
  "callRecords"?: { [key: string]: Models.CallRecord; };
14816
14853
  "latestSmsEvaluations"?: { [key: string]: Models.MessageEvaluation; };
14817
14854
  "latestEmailEvaluations"?: { [key: string]: Models.MessageEvaluation; };
@@ -14963,10 +15000,10 @@ declare namespace Models {
14963
15000
  "pageSize"?: number;
14964
15001
  "pageNumber"?: number;
14965
15002
  "total"?: number;
15003
+ "firstUri"?: string;
14966
15004
  "nextUri"?: string;
14967
15005
  "previousUri"?: string;
14968
15006
  "lastUri"?: string;
14969
- "firstUri"?: string;
14970
15007
  "selfUri"?: string;
14971
15008
  "pageCount"?: number;
14972
15009
  }
@@ -15198,10 +15235,10 @@ declare namespace Models {
15198
15235
  "pageSize"?: number;
15199
15236
  "pageNumber"?: number;
15200
15237
  "total"?: number;
15238
+ "firstUri"?: string;
15201
15239
  "nextUri"?: string;
15202
15240
  "previousUri"?: string;
15203
15241
  "lastUri"?: string;
15204
- "firstUri"?: string;
15205
15242
  "selfUri"?: string;
15206
15243
  "pageCount"?: number;
15207
15244
  }
@@ -15280,10 +15317,10 @@ declare namespace Models {
15280
15317
  "pageSize"?: number;
15281
15318
  "pageNumber"?: number;
15282
15319
  "total"?: number;
15320
+ "firstUri"?: string;
15283
15321
  "nextUri"?: string;
15284
15322
  "previousUri"?: string;
15285
15323
  "lastUri"?: string;
15286
- "firstUri"?: string;
15287
15324
  "selfUri"?: string;
15288
15325
  "pageCount"?: number;
15289
15326
  }
@@ -15317,10 +15354,10 @@ declare namespace Models {
15317
15354
  "pageSize"?: number;
15318
15355
  "pageNumber"?: number;
15319
15356
  "total"?: number;
15357
+ "firstUri"?: string;
15320
15358
  "nextUri"?: string;
15321
15359
  "previousUri"?: string;
15322
15360
  "lastUri"?: string;
15323
- "firstUri"?: string;
15324
15361
  "selfUri"?: string;
15325
15362
  "pageCount"?: number;
15326
15363
  }
@@ -15358,10 +15395,10 @@ declare namespace Models {
15358
15395
  "pageNumber"?: number;
15359
15396
  "total"?: number;
15360
15397
  "allDivsPermitted"?: boolean;
15398
+ "firstUri"?: string;
15361
15399
  "nextUri"?: string;
15362
15400
  "previousUri"?: string;
15363
15401
  "lastUri"?: string;
15364
- "firstUri"?: string;
15365
15402
  "selfUri"?: string;
15366
15403
  "pageCount"?: number;
15367
15404
  }
@@ -15420,10 +15457,10 @@ declare namespace Models {
15420
15457
  "pageSize"?: number;
15421
15458
  "pageNumber"?: number;
15422
15459
  "total"?: number;
15460
+ "firstUri"?: string;
15423
15461
  "nextUri"?: string;
15424
15462
  "previousUri"?: string;
15425
15463
  "lastUri"?: string;
15426
- "firstUri"?: string;
15427
15464
  "selfUri"?: string;
15428
15465
  "pageCount"?: number;
15429
15466
  }
@@ -15433,10 +15470,10 @@ declare namespace Models {
15433
15470
  "pageSize"?: number;
15434
15471
  "pageNumber"?: number;
15435
15472
  "total"?: number;
15473
+ "firstUri"?: string;
15436
15474
  "nextUri"?: string;
15437
15475
  "previousUri"?: string;
15438
15476
  "lastUri"?: string;
15439
- "firstUri"?: string;
15440
15477
  "selfUri"?: string;
15441
15478
  "pageCount"?: number;
15442
15479
  }
@@ -15558,10 +15595,10 @@ declare namespace Models {
15558
15595
  "pageSize"?: number;
15559
15596
  "pageNumber"?: number;
15560
15597
  "total"?: number;
15598
+ "firstUri"?: string;
15561
15599
  "nextUri"?: string;
15562
15600
  "previousUri"?: string;
15563
15601
  "lastUri"?: string;
15564
- "firstUri"?: string;
15565
15602
  "selfUri"?: string;
15566
15603
  "pageCount"?: number;
15567
15604
  }
@@ -15615,10 +15652,10 @@ declare namespace Models {
15615
15652
  "pageSize"?: number;
15616
15653
  "pageNumber"?: number;
15617
15654
  "total"?: number;
15655
+ "firstUri"?: string;
15618
15656
  "nextUri"?: string;
15619
15657
  "previousUri"?: string;
15620
15658
  "lastUri"?: string;
15621
- "firstUri"?: string;
15622
15659
  "selfUri"?: string;
15623
15660
  "pageCount"?: number;
15624
15661
  }
@@ -15831,10 +15868,10 @@ declare namespace Models {
15831
15868
  "pageSize"?: number;
15832
15869
  "pageNumber"?: number;
15833
15870
  "total"?: number;
15871
+ "firstUri"?: string;
15834
15872
  "nextUri"?: string;
15835
15873
  "previousUri"?: string;
15836
15874
  "lastUri"?: string;
15837
- "firstUri"?: string;
15838
15875
  "selfUri"?: string;
15839
15876
  "pageCount"?: number;
15840
15877
  }
@@ -15850,10 +15887,10 @@ declare namespace Models {
15850
15887
  "pageSize"?: number;
15851
15888
  "pageNumber"?: number;
15852
15889
  "total"?: number;
15890
+ "firstUri"?: string;
15853
15891
  "nextUri"?: string;
15854
15892
  "previousUri"?: string;
15855
15893
  "lastUri"?: string;
15856
- "firstUri"?: string;
15857
15894
  "selfUri"?: string;
15858
15895
  "pageCount"?: number;
15859
15896
  }
@@ -15863,10 +15900,10 @@ declare namespace Models {
15863
15900
  "pageSize"?: number;
15864
15901
  "pageNumber"?: number;
15865
15902
  "total"?: number;
15903
+ "firstUri"?: string;
15866
15904
  "nextUri"?: string;
15867
15905
  "previousUri"?: string;
15868
15906
  "lastUri"?: string;
15869
- "firstUri"?: string;
15870
15907
  "selfUri"?: string;
15871
15908
  "pageCount"?: number;
15872
15909
  }
@@ -15876,10 +15913,10 @@ declare namespace Models {
15876
15913
  "pageSize"?: number;
15877
15914
  "pageNumber"?: number;
15878
15915
  "total"?: number;
15916
+ "firstUri"?: string;
15879
15917
  "nextUri"?: string;
15880
15918
  "previousUri"?: string;
15881
15919
  "lastUri"?: string;
15882
- "firstUri"?: string;
15883
15920
  "selfUri"?: string;
15884
15921
  "pageCount"?: number;
15885
15922
  }
@@ -15889,10 +15926,10 @@ declare namespace Models {
15889
15926
  "pageSize"?: number;
15890
15927
  "pageNumber"?: number;
15891
15928
  "total"?: number;
15929
+ "firstUri"?: string;
15892
15930
  "nextUri"?: string;
15893
15931
  "previousUri"?: string;
15894
15932
  "lastUri"?: string;
15895
- "firstUri"?: string;
15896
15933
  "selfUri"?: string;
15897
15934
  "pageCount"?: number;
15898
15935
  }
@@ -16244,10 +16281,10 @@ declare namespace Models {
16244
16281
  "pageSize"?: number;
16245
16282
  "pageNumber"?: number;
16246
16283
  "total"?: number;
16284
+ "firstUri"?: string;
16247
16285
  "nextUri"?: string;
16248
16286
  "previousUri"?: string;
16249
16287
  "lastUri"?: string;
16250
- "firstUri"?: string;
16251
16288
  "selfUri"?: string;
16252
16289
  "pageCount"?: number;
16253
16290
  }
@@ -16277,10 +16314,10 @@ declare namespace Models {
16277
16314
  "pageSize"?: number;
16278
16315
  "pageNumber"?: number;
16279
16316
  "total"?: number;
16317
+ "firstUri"?: string;
16280
16318
  "nextUri"?: string;
16281
16319
  "previousUri"?: string;
16282
16320
  "lastUri"?: string;
16283
- "firstUri"?: string;
16284
16321
  "selfUri"?: string;
16285
16322
  "pageCount"?: number;
16286
16323
  }
@@ -16628,10 +16665,10 @@ declare namespace Models {
16628
16665
  "pageSize"?: number;
16629
16666
  "pageNumber"?: number;
16630
16667
  "total"?: number;
16668
+ "firstUri"?: string;
16631
16669
  "nextUri"?: string;
16632
16670
  "previousUri"?: string;
16633
16671
  "lastUri"?: string;
16634
- "firstUri"?: string;
16635
16672
  "selfUri"?: string;
16636
16673
  "pageCount"?: number;
16637
16674
  }
@@ -16720,10 +16757,10 @@ declare namespace Models {
16720
16757
  "pageSize"?: number;
16721
16758
  "pageNumber"?: number;
16722
16759
  "total"?: number;
16760
+ "firstUri"?: string;
16723
16761
  "nextUri"?: string;
16724
16762
  "previousUri"?: string;
16725
16763
  "lastUri"?: string;
16726
- "firstUri"?: string;
16727
16764
  "selfUri"?: string;
16728
16765
  "pageCount"?: number;
16729
16766
  }
@@ -16793,10 +16830,10 @@ declare namespace Models {
16793
16830
  "pageSize"?: number;
16794
16831
  "pageNumber"?: number;
16795
16832
  "total"?: number;
16833
+ "firstUri"?: string;
16796
16834
  "nextUri"?: string;
16797
16835
  "previousUri"?: string;
16798
16836
  "lastUri"?: string;
16799
- "firstUri"?: string;
16800
16837
  "selfUri"?: string;
16801
16838
  "pageCount"?: number;
16802
16839
  }
@@ -16828,10 +16865,10 @@ declare namespace Models {
16828
16865
  "pageSize"?: number;
16829
16866
  "pageNumber"?: number;
16830
16867
  "total"?: number;
16868
+ "firstUri"?: string;
16831
16869
  "nextUri"?: string;
16832
16870
  "previousUri"?: string;
16833
16871
  "lastUri"?: string;
16834
- "firstUri"?: string;
16835
16872
  "selfUri"?: string;
16836
16873
  "pageCount"?: number;
16837
16874
  }
@@ -16962,6 +16999,7 @@ declare namespace Models {
16962
16999
  "conversationEndDate"?: string;
16963
17000
  "neverRelease"?: boolean;
16964
17001
  "assigned"?: boolean;
17002
+ "dateAssigneeChanged"?: string;
16965
17003
  "resourceId"?: string;
16966
17004
  "resourceType"?: string;
16967
17005
  "redacted"?: boolean;
@@ -17058,10 +17096,10 @@ declare namespace Models {
17058
17096
  "pageSize"?: number;
17059
17097
  "pageNumber"?: number;
17060
17098
  "total"?: number;
17099
+ "firstUri"?: string;
17061
17100
  "nextUri"?: string;
17062
17101
  "previousUri"?: string;
17063
17102
  "lastUri"?: string;
17064
- "firstUri"?: string;
17065
17103
  "selfUri"?: string;
17066
17104
  "pageCount"?: number;
17067
17105
  }
@@ -17087,10 +17125,10 @@ declare namespace Models {
17087
17125
  "pageSize"?: number;
17088
17126
  "pageNumber"?: number;
17089
17127
  "total"?: number;
17128
+ "firstUri"?: string;
17090
17129
  "nextUri"?: string;
17091
17130
  "previousUri"?: string;
17092
17131
  "lastUri"?: string;
17093
- "firstUri"?: string;
17094
17132
  "selfUri"?: string;
17095
17133
  "pageCount"?: number;
17096
17134
  }
@@ -17110,6 +17148,10 @@ declare namespace Models {
17110
17148
  "id"?: string;
17111
17149
  }
17112
17150
 
17151
+ export interface EvaluationQualityV2TopicEvaluationReference {
17152
+ "id"?: string;
17153
+ }
17154
+
17113
17155
  export interface EvaluationQualityV2TopicEvaluationScoringSet {
17114
17156
  "totalScore"?: number;
17115
17157
  "totalCriticalScore"?: number;
@@ -17147,6 +17189,12 @@ declare namespace Models {
17147
17189
  "evaluationSource"?: Models.EvaluationQualityV2TopicEvaluationSource;
17148
17190
  "assigneeUserId"?: string;
17149
17191
  "previousAssigneeUserId"?: string;
17192
+ "evaluationContextId"?: string;
17193
+ "disputeCount"?: number;
17194
+ "version"?: number;
17195
+ "previousStatus"?: string;
17196
+ "declinedReview"?: boolean;
17197
+ "retractedEvaluation"?: Models.EvaluationQualityV2TopicEvaluationReference;
17150
17198
  }
17151
17199
 
17152
17200
  export interface EvaluationQualityV2TopicUser {
@@ -17235,6 +17283,7 @@ declare namespace Models {
17235
17283
  "conversationEndDate"?: string;
17236
17284
  "neverRelease"?: boolean;
17237
17285
  "assigned"?: boolean;
17286
+ "dateAssigneeChanged"?: string;
17238
17287
  "resourceId"?: string;
17239
17288
  "resourceType"?: string;
17240
17289
  "redacted"?: boolean;
@@ -17295,10 +17344,10 @@ declare namespace Models {
17295
17344
  "pageSize"?: number;
17296
17345
  "pageNumber"?: number;
17297
17346
  "total"?: number;
17347
+ "firstUri"?: string;
17298
17348
  "nextUri"?: string;
17299
17349
  "previousUri"?: string;
17300
17350
  "lastUri"?: string;
17301
- "firstUri"?: string;
17302
17351
  "selfUri"?: string;
17303
17352
  "pageCount"?: number;
17304
17353
  }
@@ -17434,10 +17483,10 @@ declare namespace Models {
17434
17483
  "pageSize"?: number;
17435
17484
  "pageNumber"?: number;
17436
17485
  "total"?: number;
17486
+ "firstUri"?: string;
17437
17487
  "nextUri"?: string;
17438
17488
  "previousUri"?: string;
17439
17489
  "lastUri"?: string;
17440
- "firstUri"?: string;
17441
17490
  "selfUri"?: string;
17442
17491
  "pageCount"?: number;
17443
17492
  }
@@ -17465,10 +17514,10 @@ declare namespace Models {
17465
17514
  "pageSize"?: number;
17466
17515
  "pageNumber"?: number;
17467
17516
  "total"?: number;
17517
+ "firstUri"?: string;
17468
17518
  "nextUri"?: string;
17469
17519
  "previousUri"?: string;
17470
17520
  "lastUri"?: string;
17471
- "firstUri"?: string;
17472
17521
  "selfUri"?: string;
17473
17522
  "pageCount"?: number;
17474
17523
  }
@@ -17529,6 +17578,7 @@ declare namespace Models {
17529
17578
  "lineId"?: Models.ExternalContactsContactChangedTopicLineId;
17530
17579
  "whatsAppId"?: Models.ExternalContactsContactChangedTopicWhatsAppId;
17531
17580
  "facebookId"?: Models.ExternalContactsContactChangedTopicFacebookId;
17581
+ "instagramId"?: Models.ExternalContactsContactChangedTopicInstagramId;
17532
17582
  }
17533
17583
 
17534
17584
  export interface ExternalContactsContactChangedTopicContactAddress {
@@ -17549,6 +17599,15 @@ declare namespace Models {
17549
17599
  "scopedId"?: string;
17550
17600
  }
17551
17601
 
17602
+ export interface ExternalContactsContactChangedTopicInstagramId {
17603
+ "ids"?: Array<Models.ExternalContactsContactChangedTopicInstagramScopedId>;
17604
+ "displayName"?: string;
17605
+ }
17606
+
17607
+ export interface ExternalContactsContactChangedTopicInstagramScopedId {
17608
+ "scopedId"?: string;
17609
+ }
17610
+
17552
17611
  export interface ExternalContactsContactChangedTopicLineId {
17553
17612
  "ids"?: Array<Models.ExternalContactsContactChangedTopicLineUserId>;
17554
17613
  "displayName"?: string;
@@ -17602,6 +17661,7 @@ declare namespace Models {
17602
17661
  "lineId"?: Models.ExternalContactsUnresolvedContactChangedTopicLineId;
17603
17662
  "whatsAppId"?: Models.ExternalContactsUnresolvedContactChangedTopicWhatsAppId;
17604
17663
  "facebookId"?: Models.ExternalContactsUnresolvedContactChangedTopicFacebookId;
17664
+ "instagramId"?: Models.ExternalContactsUnresolvedContactChangedTopicInstagramId;
17605
17665
  }
17606
17666
 
17607
17667
  export interface ExternalContactsUnresolvedContactChangedTopicContactAddress {
@@ -17622,6 +17682,15 @@ declare namespace Models {
17622
17682
  "scopedId"?: string;
17623
17683
  }
17624
17684
 
17685
+ export interface ExternalContactsUnresolvedContactChangedTopicInstagramId {
17686
+ "ids"?: Array<Models.ExternalContactsUnresolvedContactChangedTopicInstagramScopedId>;
17687
+ "displayName"?: string;
17688
+ }
17689
+
17690
+ export interface ExternalContactsUnresolvedContactChangedTopicInstagramScopedId {
17691
+ "scopedId"?: string;
17692
+ }
17693
+
17625
17694
  export interface ExternalContactsUnresolvedContactChangedTopicLineId {
17626
17695
  "ids"?: Array<Models.ExternalContactsUnresolvedContactChangedTopicLineUserId>;
17627
17696
  "displayName"?: string;
@@ -17742,10 +17811,10 @@ declare namespace Models {
17742
17811
  "pageSize"?: number;
17743
17812
  "pageNumber"?: number;
17744
17813
  "total"?: number;
17814
+ "firstUri"?: string;
17745
17815
  "nextUri"?: string;
17746
17816
  "previousUri"?: string;
17747
17817
  "lastUri"?: string;
17748
- "firstUri"?: string;
17749
17818
  "selfUri"?: string;
17750
17819
  "pageCount"?: number;
17751
17820
  }
@@ -17788,10 +17857,10 @@ declare namespace Models {
17788
17857
  "pageNumber"?: number;
17789
17858
  "total"?: number;
17790
17859
  "partialResults"?: boolean;
17860
+ "firstUri"?: string;
17791
17861
  "nextUri"?: string;
17792
17862
  "previousUri"?: string;
17793
17863
  "lastUri"?: string;
17794
- "firstUri"?: string;
17795
17864
  "selfUri"?: string;
17796
17865
  "pageCount"?: number;
17797
17866
  }
@@ -17844,10 +17913,10 @@ declare namespace Models {
17844
17913
  "pageSize"?: number;
17845
17914
  "pageNumber"?: number;
17846
17915
  "total"?: number;
17916
+ "firstUri"?: string;
17847
17917
  "nextUri"?: string;
17848
17918
  "previousUri"?: string;
17849
17919
  "lastUri"?: string;
17850
- "firstUri"?: string;
17851
17920
  "selfUri"?: string;
17852
17921
  "pageCount"?: number;
17853
17922
  }
@@ -17937,10 +18006,10 @@ declare namespace Models {
17937
18006
  "pageSize"?: number;
17938
18007
  "pageNumber"?: number;
17939
18008
  "total"?: number;
18009
+ "firstUri"?: string;
17940
18010
  "nextUri"?: string;
17941
18011
  "previousUri"?: string;
17942
18012
  "lastUri"?: string;
17943
- "firstUri"?: string;
17944
18013
  "selfUri"?: string;
17945
18014
  "pageCount"?: number;
17946
18015
  }
@@ -17971,10 +18040,10 @@ declare namespace Models {
17971
18040
  "pageSize"?: number;
17972
18041
  "pageNumber"?: number;
17973
18042
  "total"?: number;
18043
+ "firstUri"?: string;
17974
18044
  "nextUri"?: string;
17975
18045
  "previousUri"?: string;
17976
18046
  "lastUri"?: string;
17977
- "firstUri"?: string;
17978
18047
  "selfUri"?: string;
17979
18048
  "pageCount"?: number;
17980
18049
  }
@@ -18206,10 +18275,10 @@ declare namespace Models {
18206
18275
  "pageSize"?: number;
18207
18276
  "pageNumber"?: number;
18208
18277
  "total"?: number;
18278
+ "firstUri"?: string;
18209
18279
  "nextUri"?: string;
18210
18280
  "previousUri"?: string;
18211
18281
  "lastUri"?: string;
18212
- "firstUri"?: string;
18213
18282
  "selfUri"?: string;
18214
18283
  "pageCount"?: number;
18215
18284
  }
@@ -18234,6 +18303,8 @@ declare namespace Models {
18234
18303
  "divisionId"?: string;
18235
18304
  "flowVersion"?: string;
18236
18305
  "connectedDurationMs"?: number;
18306
+ "conversationExternalContactIds"?: Array<string>;
18307
+ "conversationExternalOrganizationIds"?: Array<string>;
18237
18308
  }
18238
18309
 
18239
18310
  export interface FlowEntityListing {
@@ -18241,10 +18312,10 @@ declare namespace Models {
18241
18312
  "pageSize"?: number;
18242
18313
  "pageNumber"?: number;
18243
18314
  "total"?: number;
18315
+ "firstUri"?: string;
18244
18316
  "nextUri"?: string;
18245
18317
  "previousUri"?: string;
18246
18318
  "lastUri"?: string;
18247
- "firstUri"?: string;
18248
18319
  "selfUri"?: string;
18249
18320
  "pageCount"?: number;
18250
18321
  }
@@ -18397,10 +18468,10 @@ declare namespace Models {
18397
18468
  "pageSize"?: number;
18398
18469
  "pageNumber"?: number;
18399
18470
  "total"?: number;
18471
+ "firstUri"?: string;
18400
18472
  "nextUri"?: string;
18401
18473
  "previousUri"?: string;
18402
18474
  "lastUri"?: string;
18403
- "firstUri"?: string;
18404
18475
  "selfUri"?: string;
18405
18476
  "pageCount"?: number;
18406
18477
  }
@@ -18410,10 +18481,10 @@ declare namespace Models {
18410
18481
  "pageSize"?: number;
18411
18482
  "pageNumber"?: number;
18412
18483
  "total"?: number;
18484
+ "firstUri"?: string;
18413
18485
  "nextUri"?: string;
18414
18486
  "previousUri"?: string;
18415
18487
  "lastUri"?: string;
18416
- "firstUri"?: string;
18417
18488
  "selfUri"?: string;
18418
18489
  "pageCount"?: number;
18419
18490
  }
@@ -18473,10 +18544,10 @@ declare namespace Models {
18473
18544
  "pageSize"?: number;
18474
18545
  "pageNumber"?: number;
18475
18546
  "total"?: number;
18547
+ "firstUri"?: string;
18476
18548
  "nextUri"?: string;
18477
18549
  "previousUri"?: string;
18478
18550
  "lastUri"?: string;
18479
- "firstUri"?: string;
18480
18551
  "selfUri"?: string;
18481
18552
  "pageCount"?: number;
18482
18553
  }
@@ -18486,10 +18557,10 @@ declare namespace Models {
18486
18557
  "pageSize"?: number;
18487
18558
  "pageNumber"?: number;
18488
18559
  "total"?: number;
18560
+ "firstUri"?: string;
18489
18561
  "nextUri"?: string;
18490
18562
  "previousUri"?: string;
18491
18563
  "lastUri"?: string;
18492
- "firstUri"?: string;
18493
18564
  "selfUri"?: string;
18494
18565
  "pageCount"?: number;
18495
18566
  }
@@ -18526,6 +18597,8 @@ declare namespace Models {
18526
18597
  "flowId"?: string;
18527
18598
  "divisionId"?: string;
18528
18599
  "flowVersion"?: string;
18600
+ "conversationExternalContactIds"?: Array<string>;
18601
+ "conversationExternalOrganizationIds"?: Array<string>;
18529
18602
  }
18530
18603
 
18531
18604
  export interface FlowVersion {
@@ -18557,10 +18630,10 @@ declare namespace Models {
18557
18630
  "pageSize"?: number;
18558
18631
  "pageNumber"?: number;
18559
18632
  "total"?: number;
18633
+ "firstUri"?: string;
18560
18634
  "nextUri"?: string;
18561
18635
  "previousUri"?: string;
18562
18636
  "lastUri"?: string;
18563
- "firstUri"?: string;
18564
18637
  "selfUri"?: string;
18565
18638
  "pageCount"?: number;
18566
18639
  }
@@ -18668,10 +18741,10 @@ declare namespace Models {
18668
18741
  "pageSize"?: number;
18669
18742
  "pageNumber"?: number;
18670
18743
  "total"?: number;
18744
+ "firstUri"?: string;
18671
18745
  "nextUri"?: string;
18672
18746
  "previousUri"?: string;
18673
18747
  "lastUri"?: string;
18674
- "firstUri"?: string;
18675
18748
  "selfUri"?: string;
18676
18749
  "pageCount"?: number;
18677
18750
  }
@@ -18694,10 +18767,10 @@ declare namespace Models {
18694
18767
  "pageSize"?: number;
18695
18768
  "pageNumber"?: number;
18696
18769
  "total"?: number;
18770
+ "firstUri"?: string;
18697
18771
  "nextUri"?: string;
18698
18772
  "previousUri"?: string;
18699
18773
  "lastUri"?: string;
18700
- "firstUri"?: string;
18701
18774
  "selfUri"?: string;
18702
18775
  "pageCount"?: number;
18703
18776
  }
@@ -18940,10 +19013,10 @@ declare namespace Models {
18940
19013
  "pageSize"?: number;
18941
19014
  "pageNumber"?: number;
18942
19015
  "total"?: number;
19016
+ "firstUri"?: string;
18943
19017
  "nextUri"?: string;
18944
19018
  "previousUri"?: string;
18945
19019
  "lastUri"?: string;
18946
- "firstUri"?: string;
18947
19020
  "selfUri"?: string;
18948
19021
  "pageCount"?: number;
18949
19022
  }
@@ -19007,10 +19080,10 @@ declare namespace Models {
19007
19080
  "pageSize"?: number;
19008
19081
  "pageNumber"?: number;
19009
19082
  "total"?: number;
19083
+ "firstUri"?: string;
19010
19084
  "nextUri"?: string;
19011
19085
  "previousUri"?: string;
19012
19086
  "lastUri"?: string;
19013
- "firstUri"?: string;
19014
19087
  "selfUri"?: string;
19015
19088
  "pageCount"?: number;
19016
19089
  }
@@ -19053,10 +19126,10 @@ declare namespace Models {
19053
19126
  "pageSize"?: number;
19054
19127
  "pageNumber"?: number;
19055
19128
  "total"?: number;
19129
+ "firstUri"?: string;
19056
19130
  "nextUri"?: string;
19057
19131
  "previousUri"?: string;
19058
19132
  "lastUri"?: string;
19059
- "firstUri"?: string;
19060
19133
  "selfUri"?: string;
19061
19134
  "pageCount"?: number;
19062
19135
  }
@@ -19403,10 +19476,10 @@ declare namespace Models {
19403
19476
  "pageSize"?: number;
19404
19477
  "pageNumber"?: number;
19405
19478
  "total"?: number;
19479
+ "firstUri"?: string;
19406
19480
  "nextUri"?: string;
19407
19481
  "previousUri"?: string;
19408
19482
  "lastUri"?: string;
19409
- "firstUri"?: string;
19410
19483
  "selfUri"?: string;
19411
19484
  "pageCount"?: number;
19412
19485
  }
@@ -19513,10 +19586,10 @@ declare namespace Models {
19513
19586
  "pageSize"?: number;
19514
19587
  "pageNumber"?: number;
19515
19588
  "total"?: number;
19589
+ "firstUri"?: string;
19516
19590
  "nextUri"?: string;
19517
19591
  "previousUri"?: string;
19518
19592
  "lastUri"?: string;
19519
- "firstUri"?: string;
19520
19593
  "selfUri"?: string;
19521
19594
  "pageCount"?: number;
19522
19595
  }
@@ -19570,10 +19643,10 @@ declare namespace Models {
19570
19643
  "pageSize"?: number;
19571
19644
  "pageNumber"?: number;
19572
19645
  "total"?: number;
19646
+ "firstUri"?: string;
19573
19647
  "nextUri"?: string;
19574
19648
  "previousUri"?: string;
19575
19649
  "lastUri"?: string;
19576
- "firstUri"?: string;
19577
19650
  "selfUri"?: string;
19578
19651
  "pageCount"?: number;
19579
19652
  }
@@ -19609,6 +19682,137 @@ declare namespace Models {
19609
19682
  "actionContext"?: string;
19610
19683
  }
19611
19684
 
19685
+ export interface InsightsAgentItem {
19686
+ "id"?: string;
19687
+ "name"?: string;
19688
+ "selfUri"?: string;
19689
+ }
19690
+
19691
+ export interface InsightsAgents {
19692
+ "performanceProfile"?: Models.AddressableEntityRef;
19693
+ "division"?: Models.DivisionReference;
19694
+ "granularity"?: string;
19695
+ "dateStartWorkday"?: string;
19696
+ "dateEndWorkday"?: string;
19697
+ "entities"?: Array<Models.InsightsAgentItem>;
19698
+ }
19699
+
19700
+ export interface InsightsDetails {
19701
+ "performanceProfile"?: Models.AddressableEntityRef;
19702
+ "division"?: Models.DivisionReference;
19703
+ "granularity"?: string;
19704
+ "comparativePeriod"?: Models.WorkdayPeriod;
19705
+ "primaryPeriod"?: Models.WorkdayPeriod;
19706
+ "user"?: Models.UserReference;
19707
+ "metricData"?: Array<Models.InsightsDetailsMetricItem>;
19708
+ "overallData"?: Models.InsightsDetailsOverallItem;
19709
+ }
19710
+
19711
+ export interface InsightsDetailsMetricItem {
19712
+ "metric"?: Models.AddressableEntityRef;
19713
+ "comparativePeriod"?: Models.InsightsDetailsMetricPeriodPoints;
19714
+ "primaryPeriod"?: Models.InsightsDetailsMetricPeriodPoints;
19715
+ "percentOfGoalChange"?: number;
19716
+ "valueChange"?: number;
19717
+ }
19718
+
19719
+ export interface InsightsDetailsMetricPeriodPoints {
19720
+ "points"?: number;
19721
+ "maxPoints"?: number;
19722
+ "dataPointCount"?: number;
19723
+ "percentOfGoal"?: number;
19724
+ "rankTotalPoints"?: number;
19725
+ "rankPercentagePoints"?: number;
19726
+ "value"?: number;
19727
+ }
19728
+
19729
+ export interface InsightsDetailsOverallItem {
19730
+ "comparativePeriod"?: Models.InsightsDetailsOverallPeriodPoints;
19731
+ "primaryPeriod"?: Models.InsightsDetailsOverallPeriodPoints;
19732
+ "percentOfGoalChange"?: number;
19733
+ }
19734
+
19735
+ export interface InsightsDetailsOverallPeriodPoints {
19736
+ "points"?: number;
19737
+ "maxPoints"?: number;
19738
+ "dataPointCount"?: number;
19739
+ "percentOfGoal"?: number;
19740
+ "rankTotalPoints"?: number;
19741
+ "rankPercentagePoints"?: number;
19742
+ }
19743
+
19744
+ export interface InsightsSummary {
19745
+ "entities"?: Array<Models.InsightsSummaryUserItem>;
19746
+ "pageSize"?: number;
19747
+ "pageNumber"?: number;
19748
+ "total"?: number;
19749
+ "performanceProfile"?: Models.AddressableEntityRef;
19750
+ "division"?: Models.DivisionReference;
19751
+ "granularity"?: string;
19752
+ "comparativePeriod"?: Models.WorkdayPeriod;
19753
+ "primaryPeriod"?: Models.WorkdayPeriod;
19754
+ "pageCount"?: number;
19755
+ }
19756
+
19757
+ export interface InsightsSummaryMetricItem {
19758
+ "metric"?: Models.AddressableEntityRef;
19759
+ "comparativePeriod"?: Models.InsightsSummaryMetricPeriodPoints;
19760
+ "primaryPeriod"?: Models.InsightsSummaryMetricPeriodPoints;
19761
+ "percentOfGoalChange"?: number;
19762
+ "valueChange"?: number;
19763
+ }
19764
+
19765
+ export interface InsightsSummaryMetricPeriodPoints {
19766
+ "points"?: number;
19767
+ "maxPoints"?: number;
19768
+ "dataPointCount"?: number;
19769
+ "percentOfGoal"?: number;
19770
+ "value"?: number;
19771
+ }
19772
+
19773
+ export interface InsightsSummaryOverallItem {
19774
+ "comparativePeriod"?: Models.InsightsSummaryOverallPeriodPoints;
19775
+ "primaryPeriod"?: Models.InsightsSummaryOverallPeriodPoints;
19776
+ "percentOfGoalChange"?: number;
19777
+ }
19778
+
19779
+ export interface InsightsSummaryOverallPeriodPoints {
19780
+ "points"?: number;
19781
+ "maxPoints"?: number;
19782
+ "dataPointCount"?: number;
19783
+ "percentOfGoal"?: number;
19784
+ }
19785
+
19786
+ export interface InsightsSummaryUserItem {
19787
+ "user"?: Models.UserReference;
19788
+ "metricData"?: Array<Models.InsightsSummaryMetricItem>;
19789
+ "overallData"?: Models.InsightsSummaryOverallItem;
19790
+ }
19791
+
19792
+ export interface InsightsTrend {
19793
+ "performanceProfile"?: Models.AddressableEntityRef;
19794
+ "division"?: Models.DivisionReference;
19795
+ "granularity"?: string;
19796
+ "comparativePeriod"?: Models.WorkdayPeriod;
19797
+ "primaryPeriod"?: Models.WorkdayPeriod;
19798
+ "entities"?: Array<Models.InsightsTrendMetricItem>;
19799
+ "total"?: Models.InsightsTrendTotalItem;
19800
+ }
19801
+
19802
+ export interface InsightsTrendMetricItem {
19803
+ "metric"?: Models.AddressableEntityRef;
19804
+ "trends"?: Models.InsightsTrends;
19805
+ }
19806
+
19807
+ export interface InsightsTrendTotalItem {
19808
+ "trends"?: Models.InsightsTrends;
19809
+ }
19810
+
19811
+ export interface InsightsTrends {
19812
+ "comparativePeriod"?: Array<Models.TrendData>;
19813
+ "primaryPeriod"?: Array<Models.TrendData>;
19814
+ }
19815
+
19612
19816
  export interface InstagramId {
19613
19817
  "ids"?: Array<Models.InstagramScopedId>;
19614
19818
  "displayName"?: string;
@@ -19660,10 +19864,10 @@ declare namespace Models {
19660
19864
  "pageSize"?: number;
19661
19865
  "pageNumber"?: number;
19662
19866
  "total"?: number;
19867
+ "firstUri"?: string;
19663
19868
  "nextUri"?: string;
19664
19869
  "previousUri"?: string;
19665
19870
  "lastUri"?: string;
19666
- "firstUri"?: string;
19667
19871
  "selfUri"?: string;
19668
19872
  "pageCount"?: number;
19669
19873
  }
@@ -19712,10 +19916,10 @@ declare namespace Models {
19712
19916
  "pageSize"?: number;
19713
19917
  "pageNumber"?: number;
19714
19918
  "total"?: number;
19919
+ "firstUri"?: string;
19715
19920
  "nextUri"?: string;
19716
19921
  "previousUri"?: string;
19717
19922
  "lastUri"?: string;
19718
- "firstUri"?: string;
19719
19923
  "selfUri"?: string;
19720
19924
  "pageCount"?: number;
19721
19925
  }
@@ -19765,10 +19969,10 @@ declare namespace Models {
19765
19969
  "pageSize"?: number;
19766
19970
  "pageNumber"?: number;
19767
19971
  "total"?: number;
19972
+ "firstUri"?: string;
19768
19973
  "nextUri"?: string;
19769
19974
  "previousUri"?: string;
19770
19975
  "lastUri"?: string;
19771
- "firstUri"?: string;
19772
19976
  "selfUri"?: string;
19773
19977
  "pageCount"?: number;
19774
19978
  }
@@ -19795,10 +19999,10 @@ declare namespace Models {
19795
19999
  "pageSize"?: number;
19796
20000
  "pageNumber"?: number;
19797
20001
  "total"?: number;
20002
+ "firstUri"?: string;
19798
20003
  "nextUri"?: string;
19799
20004
  "previousUri"?: string;
19800
20005
  "lastUri"?: string;
19801
- "firstUri"?: string;
19802
20006
  "selfUri"?: string;
19803
20007
  "pageCount"?: number;
19804
20008
  }
@@ -20723,6 +20927,7 @@ declare namespace Models {
20723
20927
  "outcomeConfig"?: Models.OutcomeConfig;
20724
20928
  "status"?: string;
20725
20929
  "kpiGroup"?: string;
20930
+ "queues"?: Array<string>;
20726
20931
  "selfUri"?: string;
20727
20932
  }
20728
20933
 
@@ -20950,7 +21155,6 @@ declare namespace Models {
20950
21155
  "queryType"?: string;
20951
21156
  "sessionId"?: string;
20952
21157
  "includeDraftDocuments"?: boolean;
20953
- "app"?: Models.KnowledgeGuestSessionApp;
20954
21158
  }
20955
21159
 
20956
21160
  export interface KnowledgeDocumentGuestSearchResult {
@@ -20990,6 +21194,7 @@ declare namespace Models {
20990
21194
  "state"?: string;
20991
21195
  "dateCreated"?: string;
20992
21196
  "dateModified"?: string;
21197
+ "dateImported"?: string;
20993
21198
  "lastPublishedVersionNumber"?: number;
20994
21199
  "datePublished"?: string;
20995
21200
  "createdBy"?: Models.UserReference;
@@ -21160,6 +21365,7 @@ declare namespace Models {
21160
21365
  "state"?: string;
21161
21366
  "dateCreated"?: string;
21162
21367
  "dateModified"?: string;
21368
+ "dateImported"?: string;
21163
21369
  "lastPublishedVersionNumber"?: number;
21164
21370
  "datePublished"?: string;
21165
21371
  "createdBy"?: Models.UserReference;
@@ -21416,10 +21622,10 @@ declare namespace Models {
21416
21622
  "pageSize"?: number;
21417
21623
  "pageNumber"?: number;
21418
21624
  "total"?: number;
21625
+ "firstUri"?: string;
21419
21626
  "nextUri"?: string;
21420
21627
  "previousUri"?: string;
21421
21628
  "lastUri"?: string;
21422
- "firstUri"?: string;
21423
21629
  "selfUri"?: string;
21424
21630
  "pageCount"?: number;
21425
21631
  }
@@ -21661,10 +21867,10 @@ declare namespace Models {
21661
21867
  "pageNumber"?: number;
21662
21868
  "total"?: number;
21663
21869
  "unfilteredTotal"?: number;
21870
+ "firstUri"?: string;
21664
21871
  "nextUri"?: string;
21665
21872
  "previousUri"?: string;
21666
21873
  "lastUri"?: string;
21667
- "firstUri"?: string;
21668
21874
  "selfUri"?: string;
21669
21875
  "pageCount"?: number;
21670
21876
  }
@@ -21679,10 +21885,10 @@ declare namespace Models {
21679
21885
  "pageSize"?: number;
21680
21886
  "pageNumber"?: number;
21681
21887
  "total"?: number;
21888
+ "firstUri"?: string;
21682
21889
  "nextUri"?: string;
21683
21890
  "previousUri"?: string;
21684
21891
  "lastUri"?: string;
21685
- "firstUri"?: string;
21686
21892
  "selfUri"?: string;
21687
21893
  "pageCount"?: number;
21688
21894
  }
@@ -21814,10 +22020,10 @@ declare namespace Models {
21814
22020
  "pageSize"?: number;
21815
22021
  "pageNumber"?: number;
21816
22022
  "total"?: number;
22023
+ "firstUri"?: string;
21817
22024
  "nextUri"?: string;
21818
22025
  "previousUri"?: string;
21819
22026
  "lastUri"?: string;
21820
- "firstUri"?: string;
21821
22027
  "selfUri"?: string;
21822
22028
  "pageCount"?: number;
21823
22029
  }
@@ -21891,10 +22097,10 @@ declare namespace Models {
21891
22097
  "pageSize"?: number;
21892
22098
  "pageNumber"?: number;
21893
22099
  "total"?: number;
22100
+ "firstUri"?: string;
21894
22101
  "nextUri"?: string;
21895
22102
  "previousUri"?: string;
21896
22103
  "lastUri"?: string;
21897
- "firstUri"?: string;
21898
22104
  "selfUri"?: string;
21899
22105
  "pageCount"?: number;
21900
22106
  }
@@ -21904,10 +22110,10 @@ declare namespace Models {
21904
22110
  "pageSize"?: number;
21905
22111
  "pageNumber"?: number;
21906
22112
  "total"?: number;
22113
+ "firstUri"?: string;
21907
22114
  "nextUri"?: string;
21908
22115
  "previousUri"?: string;
21909
22116
  "lastUri"?: string;
21910
- "firstUri"?: string;
21911
22117
  "selfUri"?: string;
21912
22118
  "pageCount"?: number;
21913
22119
  }
@@ -21941,10 +22147,10 @@ declare namespace Models {
21941
22147
  "pageSize"?: number;
21942
22148
  "pageNumber"?: number;
21943
22149
  "total"?: number;
22150
+ "firstUri"?: string;
21944
22151
  "nextUri"?: string;
21945
22152
  "previousUri"?: string;
21946
22153
  "lastUri"?: string;
21947
- "firstUri"?: string;
21948
22154
  "selfUri"?: string;
21949
22155
  "pageCount"?: number;
21950
22156
  }
@@ -22066,10 +22272,10 @@ declare namespace Models {
22066
22272
  "pageSize"?: number;
22067
22273
  "pageNumber"?: number;
22068
22274
  "total"?: number;
22275
+ "firstUri"?: string;
22069
22276
  "nextUri"?: string;
22070
22277
  "previousUri"?: string;
22071
22278
  "lastUri"?: string;
22072
- "firstUri"?: string;
22073
22279
  "selfUri"?: string;
22074
22280
  "pageCount"?: number;
22075
22281
  }
@@ -22079,10 +22285,10 @@ declare namespace Models {
22079
22285
  "pageSize"?: number;
22080
22286
  "pageNumber"?: number;
22081
22287
  "total"?: number;
22288
+ "firstUri"?: string;
22082
22289
  "nextUri"?: string;
22083
22290
  "previousUri"?: string;
22084
22291
  "lastUri"?: string;
22085
- "firstUri"?: string;
22086
22292
  "selfUri"?: string;
22087
22293
  "pageCount"?: number;
22088
22294
  }
@@ -22116,10 +22322,10 @@ declare namespace Models {
22116
22322
  "pageSize"?: number;
22117
22323
  "pageNumber"?: number;
22118
22324
  "total"?: number;
22325
+ "firstUri"?: string;
22119
22326
  "nextUri"?: string;
22120
22327
  "previousUri"?: string;
22121
22328
  "lastUri"?: string;
22122
- "firstUri"?: string;
22123
22329
  "selfUri"?: string;
22124
22330
  "pageCount"?: number;
22125
22331
  }
@@ -22293,10 +22499,10 @@ declare namespace Models {
22293
22499
  "pageSize"?: number;
22294
22500
  "pageNumber"?: number;
22295
22501
  "total"?: number;
22502
+ "firstUri"?: string;
22296
22503
  "nextUri"?: string;
22297
22504
  "previousUri"?: string;
22298
22505
  "lastUri"?: string;
22299
- "firstUri"?: string;
22300
22506
  "selfUri"?: string;
22301
22507
  "pageCount"?: number;
22302
22508
  }
@@ -22369,10 +22575,10 @@ declare namespace Models {
22369
22575
  "pageSize"?: number;
22370
22576
  "pageNumber"?: number;
22371
22577
  "total"?: number;
22578
+ "firstUri"?: string;
22372
22579
  "nextUri"?: string;
22373
22580
  "previousUri"?: string;
22374
22581
  "lastUri"?: string;
22375
- "firstUri"?: string;
22376
22582
  "selfUri"?: string;
22377
22583
  "pageCount"?: number;
22378
22584
  }
@@ -22420,11 +22626,11 @@ declare namespace Models {
22420
22626
  "pageSize"?: number;
22421
22627
  "pageNumber"?: number;
22422
22628
  "total"?: number;
22629
+ "firstUri"?: string;
22423
22630
  "nextUri"?: string;
22424
22631
  "pageCount"?: number;
22425
22632
  "previousUri"?: string;
22426
22633
  "lastUri"?: string;
22427
- "firstUri"?: string;
22428
22634
  "selfUri"?: string;
22429
22635
  }
22430
22636
 
@@ -22678,10 +22884,10 @@ declare namespace Models {
22678
22884
  "pageSize"?: number;
22679
22885
  "pageNumber"?: number;
22680
22886
  "total"?: number;
22887
+ "firstUri"?: string;
22681
22888
  "nextUri"?: string;
22682
22889
  "previousUri"?: string;
22683
22890
  "lastUri"?: string;
22684
- "firstUri"?: string;
22685
22891
  "selfUri"?: string;
22686
22892
  "pageCount"?: number;
22687
22893
  }
@@ -22877,10 +23083,10 @@ declare namespace Models {
22877
23083
  "pageSize"?: number;
22878
23084
  "pageNumber"?: number;
22879
23085
  "total"?: number;
23086
+ "firstUri"?: string;
22880
23087
  "nextUri"?: string;
22881
23088
  "previousUri"?: string;
22882
23089
  "lastUri"?: string;
22883
- "firstUri"?: string;
22884
23090
  "selfUri"?: string;
22885
23091
  "pageCount"?: number;
22886
23092
  }
@@ -22890,10 +23096,10 @@ declare namespace Models {
22890
23096
  "pageSize"?: number;
22891
23097
  "pageNumber"?: number;
22892
23098
  "total"?: number;
23099
+ "firstUri"?: string;
22893
23100
  "nextUri"?: string;
22894
23101
  "previousUri"?: string;
22895
23102
  "lastUri"?: string;
22896
- "firstUri"?: string;
22897
23103
  "selfUri"?: string;
22898
23104
  "pageCount"?: number;
22899
23105
  }
@@ -22915,10 +23121,10 @@ declare namespace Models {
22915
23121
  "pageSize"?: number;
22916
23122
  "pageNumber"?: number;
22917
23123
  "total"?: number;
23124
+ "firstUri"?: string;
22918
23125
  "nextUri"?: string;
22919
23126
  "previousUri"?: string;
22920
23127
  "lastUri"?: string;
22921
- "firstUri"?: string;
22922
23128
  "selfUri"?: string;
22923
23129
  "pageCount"?: number;
22924
23130
  }
@@ -22944,10 +23150,10 @@ declare namespace Models {
22944
23150
  "pageSize"?: number;
22945
23151
  "pageNumber"?: number;
22946
23152
  "total"?: number;
23153
+ "firstUri"?: string;
22947
23154
  "nextUri"?: string;
22948
23155
  "previousUri"?: string;
22949
23156
  "lastUri"?: string;
22950
- "firstUri"?: string;
22951
23157
  "selfUri"?: string;
22952
23158
  "pageCount"?: number;
22953
23159
  }
@@ -22998,10 +23204,10 @@ declare namespace Models {
22998
23204
  "pageSize"?: number;
22999
23205
  "pageNumber"?: number;
23000
23206
  "total"?: number;
23207
+ "firstUri"?: string;
23001
23208
  "nextUri"?: string;
23002
23209
  "previousUri"?: string;
23003
23210
  "lastUri"?: string;
23004
- "firstUri"?: string;
23005
23211
  "selfUri"?: string;
23006
23212
  "pageCount"?: number;
23007
23213
  }
@@ -23359,10 +23565,10 @@ declare namespace Models {
23359
23565
  "pageSize"?: number;
23360
23566
  "pageNumber"?: number;
23361
23567
  "total"?: number;
23568
+ "firstUri"?: string;
23362
23569
  "nextUri"?: string;
23363
23570
  "previousUri"?: string;
23364
23571
  "lastUri"?: string;
23365
- "firstUri"?: string;
23366
23572
  "selfUri"?: string;
23367
23573
  "pageCount"?: number;
23368
23574
  }
@@ -23390,10 +23596,10 @@ declare namespace Models {
23390
23596
  "pageSize"?: number;
23391
23597
  "pageNumber"?: number;
23392
23598
  "total"?: number;
23599
+ "firstUri"?: string;
23393
23600
  "nextUri"?: string;
23394
23601
  "previousUri"?: string;
23395
23602
  "lastUri"?: string;
23396
- "firstUri"?: string;
23397
23603
  "selfUri"?: string;
23398
23604
  "pageCount"?: number;
23399
23605
  }
@@ -23414,10 +23620,10 @@ declare namespace Models {
23414
23620
  "pageSize"?: number;
23415
23621
  "pageNumber"?: number;
23416
23622
  "total"?: number;
23623
+ "firstUri"?: string;
23417
23624
  "nextUri"?: string;
23418
23625
  "previousUri"?: string;
23419
23626
  "lastUri"?: string;
23420
- "firstUri"?: string;
23421
23627
  "selfUri"?: string;
23422
23628
  "pageCount"?: number;
23423
23629
  }
@@ -23484,10 +23690,10 @@ declare namespace Models {
23484
23690
  "pageNumber"?: number;
23485
23691
  "total"?: number;
23486
23692
  "partialResults"?: boolean;
23693
+ "firstUri"?: string;
23487
23694
  "nextUri"?: string;
23488
23695
  "previousUri"?: string;
23489
23696
  "lastUri"?: string;
23490
- "firstUri"?: string;
23491
23697
  "selfUri"?: string;
23492
23698
  "pageCount"?: number;
23493
23699
  }
@@ -23602,10 +23808,10 @@ declare namespace Models {
23602
23808
  "pageSize"?: number;
23603
23809
  "pageNumber"?: number;
23604
23810
  "total"?: number;
23811
+ "firstUri"?: string;
23605
23812
  "nextUri"?: string;
23606
23813
  "previousUri"?: string;
23607
23814
  "lastUri"?: string;
23608
- "firstUri"?: string;
23609
23815
  "selfUri"?: string;
23610
23816
  "pageCount"?: number;
23611
23817
  }
@@ -23658,10 +23864,10 @@ declare namespace Models {
23658
23864
  "pageSize"?: number;
23659
23865
  "pageNumber"?: number;
23660
23866
  "total"?: number;
23867
+ "firstUri"?: string;
23661
23868
  "nextUri"?: string;
23662
23869
  "previousUri"?: string;
23663
23870
  "lastUri"?: string;
23664
- "firstUri"?: string;
23665
23871
  "selfUri"?: string;
23666
23872
  "pageCount"?: number;
23667
23873
  }
@@ -23794,10 +24000,10 @@ declare namespace Models {
23794
24000
  "pageSize"?: number;
23795
24001
  "pageNumber"?: number;
23796
24002
  "total"?: number;
24003
+ "firstUri"?: string;
23797
24004
  "nextUri"?: string;
23798
24005
  "previousUri"?: string;
23799
24006
  "lastUri"?: string;
23800
- "firstUri"?: string;
23801
24007
  "selfUri"?: string;
23802
24008
  "pageCount"?: number;
23803
24009
  }
@@ -24014,10 +24220,10 @@ declare namespace Models {
24014
24220
  "pageSize"?: number;
24015
24221
  "pageNumber"?: number;
24016
24222
  "total"?: number;
24223
+ "firstUri"?: string;
24017
24224
  "nextUri"?: string;
24018
24225
  "previousUri"?: string;
24019
24226
  "lastUri"?: string;
24020
- "firstUri"?: string;
24021
24227
  "selfUri"?: string;
24022
24228
  "pageCount"?: number;
24023
24229
  }
@@ -24035,10 +24241,10 @@ declare namespace Models {
24035
24241
  "pageSize"?: number;
24036
24242
  "pageNumber"?: number;
24037
24243
  "total"?: number;
24244
+ "firstUri"?: string;
24038
24245
  "nextUri"?: string;
24039
24246
  "previousUri"?: string;
24040
24247
  "lastUri"?: string;
24041
- "firstUri"?: string;
24042
24248
  "selfUri"?: string;
24043
24249
  "pageCount"?: number;
24044
24250
  }
@@ -24065,10 +24271,10 @@ declare namespace Models {
24065
24271
  "pageSize"?: number;
24066
24272
  "pageNumber"?: number;
24067
24273
  "total"?: number;
24274
+ "firstUri"?: string;
24068
24275
  "nextUri"?: string;
24069
24276
  "previousUri"?: string;
24070
24277
  "lastUri"?: string;
24071
- "firstUri"?: string;
24072
24278
  "selfUri"?: string;
24073
24279
  "pageCount"?: number;
24074
24280
  }
@@ -24128,6 +24334,8 @@ declare namespace Models {
24128
24334
  "divisionId"?: string;
24129
24335
  "outboundContactListId"?: string;
24130
24336
  "outboundContactId"?: string;
24337
+ "conversationExternalContactIds"?: Array<string>;
24338
+ "conversationExternalOrganizationIds"?: Array<string>;
24131
24339
  }
24132
24340
 
24133
24341
  export interface OutboundDomain {
@@ -24144,10 +24352,10 @@ declare namespace Models {
24144
24352
  "pageSize"?: number;
24145
24353
  "pageNumber"?: number;
24146
24354
  "total"?: number;
24355
+ "firstUri"?: string;
24147
24356
  "nextUri"?: string;
24148
24357
  "previousUri"?: string;
24149
24358
  "lastUri"?: string;
24150
- "firstUri"?: string;
24151
24359
  "selfUri"?: string;
24152
24360
  "pageCount"?: number;
24153
24361
  }
@@ -24290,10 +24498,10 @@ declare namespace Models {
24290
24498
  "pageSize"?: number;
24291
24499
  "pageNumber"?: number;
24292
24500
  "total"?: number;
24501
+ "firstUri"?: string;
24293
24502
  "nextUri"?: string;
24294
24503
  "previousUri"?: string;
24295
24504
  "lastUri"?: string;
24296
- "firstUri"?: string;
24297
24505
  "selfUri"?: string;
24298
24506
  "pageCount"?: number;
24299
24507
  }
@@ -24303,10 +24511,10 @@ declare namespace Models {
24303
24511
  "pageSize"?: number;
24304
24512
  "pageNumber"?: number;
24305
24513
  "total"?: number;
24514
+ "firstUri"?: string;
24306
24515
  "nextUri"?: string;
24307
24516
  "previousUri"?: string;
24308
24517
  "lastUri"?: string;
24309
- "firstUri"?: string;
24310
24518
  "selfUri"?: string;
24311
24519
  "pageCount"?: number;
24312
24520
  }
@@ -24363,10 +24571,10 @@ declare namespace Models {
24363
24571
  "pageSize"?: number;
24364
24572
  "pageNumber"?: number;
24365
24573
  "total"?: number;
24574
+ "firstUri"?: string;
24366
24575
  "nextUri"?: string;
24367
24576
  "previousUri"?: string;
24368
24577
  "lastUri"?: string;
24369
- "firstUri"?: string;
24370
24578
  "selfUri"?: string;
24371
24579
  "pageCount"?: number;
24372
24580
  }
@@ -24822,10 +25030,10 @@ declare namespace Models {
24822
25030
  "pageSize"?: number;
24823
25031
  "pageNumber"?: number;
24824
25032
  "total"?: number;
25033
+ "firstUri"?: string;
24825
25034
  "nextUri"?: string;
24826
25035
  "previousUri"?: string;
24827
25036
  "lastUri"?: string;
24828
- "firstUri"?: string;
24829
25037
  "selfUri"?: string;
24830
25038
  "pageCount"?: number;
24831
25039
  }
@@ -24895,10 +25103,10 @@ declare namespace Models {
24895
25103
  "pageSize"?: number;
24896
25104
  "pageNumber"?: number;
24897
25105
  "total"?: number;
25106
+ "firstUri"?: string;
24898
25107
  "nextUri"?: string;
24899
25108
  "previousUri"?: string;
24900
25109
  "lastUri"?: string;
24901
- "firstUri"?: string;
24902
25110
  "selfUri"?: string;
24903
25111
  "pageCount"?: number;
24904
25112
  }
@@ -24973,10 +25181,10 @@ declare namespace Models {
24973
25181
  "pageSize"?: number;
24974
25182
  "pageNumber"?: number;
24975
25183
  "total"?: number;
25184
+ "firstUri"?: string;
24976
25185
  "nextUri"?: string;
24977
25186
  "previousUri"?: string;
24978
25187
  "lastUri"?: string;
24979
- "firstUri"?: string;
24980
25188
  "selfUri"?: string;
24981
25189
  "pageCount"?: number;
24982
25190
  }
@@ -24998,10 +25206,10 @@ declare namespace Models {
24998
25206
  "pageSize"?: number;
24999
25207
  "pageNumber"?: number;
25000
25208
  "total"?: number;
25209
+ "firstUri"?: string;
25001
25210
  "nextUri"?: string;
25002
25211
  "previousUri"?: string;
25003
25212
  "lastUri"?: string;
25004
- "firstUri"?: string;
25005
25213
  "selfUri"?: string;
25006
25214
  "pageCount"?: number;
25007
25215
  }
@@ -25070,10 +25278,10 @@ declare namespace Models {
25070
25278
  "pageSize"?: number;
25071
25279
  "pageNumber"?: number;
25072
25280
  "total"?: number;
25281
+ "firstUri"?: string;
25073
25282
  "nextUri"?: string;
25074
25283
  "previousUri"?: string;
25075
25284
  "lastUri"?: string;
25076
- "firstUri"?: string;
25077
25285
  "selfUri"?: string;
25078
25286
  "pageCount"?: number;
25079
25287
  }
@@ -25177,10 +25385,10 @@ declare namespace Models {
25177
25385
  "pageSize"?: number;
25178
25386
  "pageNumber"?: number;
25179
25387
  "total"?: number;
25388
+ "firstUri"?: string;
25180
25389
  "nextUri"?: string;
25181
25390
  "previousUri"?: string;
25182
25391
  "lastUri"?: string;
25183
- "firstUri"?: string;
25184
25392
  "selfUri"?: string;
25185
25393
  "pageCount"?: number;
25186
25394
  }
@@ -25275,6 +25483,7 @@ declare namespace Models {
25275
25483
 
25276
25484
  export interface PredictiveRouting {
25277
25485
  "respectSkills"?: boolean;
25486
+ "enableConversationScoreBiasing"?: boolean;
25278
25487
  }
25279
25488
 
25280
25489
  export interface Predictor {
@@ -25399,6 +25608,15 @@ declare namespace Models {
25399
25608
  "managementUnitIdsForAddedTeamUsers"?: Array<string>;
25400
25609
  }
25401
25610
 
25611
+ export interface ProfileWithDateRange {
25612
+ "id"?: string;
25613
+ "name"?: string;
25614
+ "division"?: Models.Division;
25615
+ "dateStartWorkday"?: string;
25616
+ "dateEndWorkday"?: string;
25617
+ "selfUri"?: string;
25618
+ }
25619
+
25402
25620
  export interface Program {
25403
25621
  "id"?: string;
25404
25622
  "name"?: string;
@@ -25534,10 +25752,10 @@ declare namespace Models {
25534
25752
  "pageSize"?: number;
25535
25753
  "pageNumber"?: number;
25536
25754
  "total"?: number;
25755
+ "firstUri"?: string;
25537
25756
  "nextUri"?: string;
25538
25757
  "previousUri"?: string;
25539
25758
  "lastUri"?: string;
25540
- "firstUri"?: string;
25541
25759
  "selfUri"?: string;
25542
25760
  "pageCount"?: number;
25543
25761
  }
@@ -25547,10 +25765,10 @@ declare namespace Models {
25547
25765
  "pageSize"?: number;
25548
25766
  "pageNumber"?: number;
25549
25767
  "total"?: number;
25768
+ "firstUri"?: string;
25550
25769
  "nextUri"?: string;
25551
25770
  "previousUri"?: string;
25552
25771
  "lastUri"?: string;
25553
- "firstUri"?: string;
25554
25772
  "selfUri"?: string;
25555
25773
  "pageCount"?: number;
25556
25774
  }
@@ -25681,6 +25899,18 @@ declare namespace Models {
25681
25899
  "value": string;
25682
25900
  }
25683
25901
 
25902
+ export interface QualityEvaluationScoreItem {
25903
+ "evaluationId"?: string;
25904
+ "conversationId"?: string;
25905
+ "conversationDate"?: string;
25906
+ "conversationEndDate"?: string;
25907
+ "formName"?: string;
25908
+ "points"?: number;
25909
+ "evaluationScore"?: number;
25910
+ "maxPoints"?: number;
25911
+ "mediaTypes"?: Array<string>;
25912
+ }
25913
+
25684
25914
  export interface QueryAdherenceExplanationsResponse {
25685
25915
  "job"?: Models.AdherenceExplanationJobReference;
25686
25916
  "result"?: Models.AdherenceExplanationListing;
@@ -27055,6 +27285,7 @@ declare namespace Models {
27055
27285
  "recipientCountry"?: string;
27056
27286
  "recipientType"?: string;
27057
27287
  "byoSmsIntegrationId"?: string;
27288
+ "monitoredParticipantId"?: string;
27058
27289
  }
27059
27290
 
27060
27291
  export interface QueueConversationMessageEventTopicMessageMetadata {
@@ -28137,10 +28368,10 @@ declare namespace Models {
28137
28368
  "pageSize"?: number;
28138
28369
  "pageNumber"?: number;
28139
28370
  "total"?: number;
28371
+ "firstUri"?: string;
28140
28372
  "nextUri"?: string;
28141
28373
  "previousUri"?: string;
28142
28374
  "lastUri"?: string;
28143
- "firstUri"?: string;
28144
28375
  "selfUri"?: string;
28145
28376
  "pageCount"?: number;
28146
28377
  }
@@ -28168,9 +28399,9 @@ declare namespace Models {
28168
28399
  "entities"?: Array<Models.QueueMember>;
28169
28400
  "pageNumber"?: number;
28170
28401
  "pageSize"?: number;
28402
+ "firstUri"?: string;
28171
28403
  "nextUri"?: string;
28172
28404
  "previousUri"?: string;
28173
- "firstUri"?: string;
28174
28405
  "selfUri"?: string;
28175
28406
  }
28176
28407
 
@@ -28179,10 +28410,10 @@ declare namespace Models {
28179
28410
  "pageSize"?: number;
28180
28411
  "pageNumber"?: number;
28181
28412
  "total"?: number;
28413
+ "firstUri"?: string;
28182
28414
  "nextUri"?: string;
28183
28415
  "previousUri"?: string;
28184
28416
  "lastUri"?: string;
28185
- "firstUri"?: string;
28186
28417
  "selfUri"?: string;
28187
28418
  "pageCount"?: number;
28188
28419
  }
@@ -28344,10 +28575,10 @@ declare namespace Models {
28344
28575
  "pageSize"?: number;
28345
28576
  "pageNumber"?: number;
28346
28577
  "total"?: number;
28578
+ "firstUri"?: string;
28347
28579
  "nextUri"?: string;
28348
28580
  "previousUri"?: string;
28349
28581
  "lastUri"?: string;
28350
- "firstUri"?: string;
28351
28582
  "selfUri"?: string;
28352
28583
  "pageCount"?: number;
28353
28584
  }
@@ -28504,10 +28735,10 @@ declare namespace Models {
28504
28735
  "pageSize"?: number;
28505
28736
  "pageNumber"?: number;
28506
28737
  "total"?: number;
28738
+ "firstUri"?: string;
28507
28739
  "nextUri"?: string;
28508
28740
  "previousUri"?: string;
28509
28741
  "lastUri"?: string;
28510
- "firstUri"?: string;
28511
28742
  "selfUri"?: string;
28512
28743
  "pageCount"?: number;
28513
28744
  }
@@ -28588,6 +28819,7 @@ declare namespace Models {
28588
28819
  export interface RecordingSettings {
28589
28820
  "maxSimultaneousStreams"?: number;
28590
28821
  "maxConfigurableScreenRecordingStreams"?: number;
28822
+ "regionalRecordingStorageEnabled"?: boolean;
28591
28823
  }
28592
28824
 
28593
28825
  export interface RecordingTranscodeCompleteTopicMediaResult {
@@ -28660,10 +28892,10 @@ declare namespace Models {
28660
28892
  "pageNumber"?: number;
28661
28893
  "total"?: number;
28662
28894
  "partialResults"?: boolean;
28895
+ "firstUri"?: string;
28663
28896
  "nextUri"?: string;
28664
28897
  "previousUri"?: string;
28665
28898
  "lastUri"?: string;
28666
- "firstUri"?: string;
28667
28899
  "selfUri"?: string;
28668
28900
  "pageCount"?: number;
28669
28901
  }
@@ -28711,10 +28943,10 @@ declare namespace Models {
28711
28943
  "pageSize"?: number;
28712
28944
  "pageNumber"?: number;
28713
28945
  "total"?: number;
28946
+ "firstUri"?: string;
28714
28947
  "nextUri"?: string;
28715
28948
  "previousUri"?: string;
28716
28949
  "lastUri"?: string;
28717
- "firstUri"?: string;
28718
28950
  "selfUri"?: string;
28719
28951
  "pageCount"?: number;
28720
28952
  }
@@ -28738,10 +28970,10 @@ declare namespace Models {
28738
28970
  "pageSize"?: number;
28739
28971
  "pageNumber"?: number;
28740
28972
  "total"?: number;
28973
+ "firstUri"?: string;
28741
28974
  "nextUri"?: string;
28742
28975
  "previousUri"?: string;
28743
28976
  "lastUri"?: string;
28744
- "firstUri"?: string;
28745
28977
  "selfUri"?: string;
28746
28978
  "pageCount"?: number;
28747
28979
  }
@@ -28771,10 +29003,10 @@ declare namespace Models {
28771
29003
  "pageSize"?: number;
28772
29004
  "pageNumber"?: number;
28773
29005
  "total"?: number;
29006
+ "firstUri"?: string;
28774
29007
  "nextUri"?: string;
28775
29008
  "previousUri"?: string;
28776
29009
  "lastUri"?: string;
28777
- "firstUri"?: string;
28778
29010
  "selfUri"?: string;
28779
29011
  "pageCount"?: number;
28780
29012
  }
@@ -28804,10 +29036,10 @@ declare namespace Models {
28804
29036
  "pageSize"?: number;
28805
29037
  "pageNumber"?: number;
28806
29038
  "total"?: number;
29039
+ "firstUri"?: string;
28807
29040
  "nextUri"?: string;
28808
29041
  "previousUri"?: string;
28809
29042
  "lastUri"?: string;
28810
- "firstUri"?: string;
28811
29043
  "selfUri"?: string;
28812
29044
  "pageCount"?: number;
28813
29045
  }
@@ -28871,10 +29103,10 @@ declare namespace Models {
28871
29103
  "pageSize"?: number;
28872
29104
  "pageNumber"?: number;
28873
29105
  "total"?: number;
29106
+ "firstUri"?: string;
28874
29107
  "nextUri"?: string;
28875
29108
  "previousUri"?: string;
28876
29109
  "lastUri"?: string;
28877
- "firstUri"?: string;
28878
29110
  "selfUri"?: string;
28879
29111
  "pageCount"?: number;
28880
29112
  }
@@ -29128,10 +29360,10 @@ declare namespace Models {
29128
29360
  "pageSize"?: number;
29129
29361
  "pageNumber"?: number;
29130
29362
  "total"?: number;
29363
+ "firstUri"?: string;
29131
29364
  "nextUri"?: string;
29132
29365
  "previousUri"?: string;
29133
29366
  "lastUri"?: string;
29134
- "firstUri"?: string;
29135
29367
  "selfUri"?: string;
29136
29368
  "pageCount"?: number;
29137
29369
  }
@@ -29141,10 +29373,10 @@ declare namespace Models {
29141
29373
  "pageSize"?: number;
29142
29374
  "pageNumber"?: number;
29143
29375
  "total"?: number;
29376
+ "firstUri"?: string;
29144
29377
  "nextUri"?: string;
29145
29378
  "previousUri"?: string;
29146
29379
  "lastUri"?: string;
29147
- "firstUri"?: string;
29148
29380
  "selfUri"?: string;
29149
29381
  "pageCount"?: number;
29150
29382
  }
@@ -29182,10 +29414,10 @@ declare namespace Models {
29182
29414
  "pageSize"?: number;
29183
29415
  "pageNumber"?: number;
29184
29416
  "total"?: number;
29417
+ "firstUri"?: string;
29185
29418
  "nextUri"?: string;
29186
29419
  "previousUri"?: string;
29187
29420
  "lastUri"?: string;
29188
- "firstUri"?: string;
29189
29421
  "selfUri"?: string;
29190
29422
  "pageCount"?: number;
29191
29423
  }
@@ -29389,10 +29621,10 @@ declare namespace Models {
29389
29621
  "pageSize"?: number;
29390
29622
  "pageNumber"?: number;
29391
29623
  "total"?: number;
29624
+ "firstUri"?: string;
29392
29625
  "nextUri"?: string;
29393
29626
  "previousUri"?: string;
29394
29627
  "lastUri"?: string;
29395
- "firstUri"?: string;
29396
29628
  "selfUri"?: string;
29397
29629
  "pageCount"?: number;
29398
29630
  }
@@ -29469,10 +29701,10 @@ declare namespace Models {
29469
29701
  "pageSize"?: number;
29470
29702
  "pageNumber"?: number;
29471
29703
  "total"?: number;
29704
+ "firstUri"?: string;
29472
29705
  "nextUri"?: string;
29473
29706
  "previousUri"?: string;
29474
29707
  "lastUri"?: string;
29475
- "firstUri"?: string;
29476
29708
  "selfUri"?: string;
29477
29709
  "pageCount"?: number;
29478
29710
  }
@@ -29533,10 +29765,10 @@ declare namespace Models {
29533
29765
  "pageSize"?: number;
29534
29766
  "pageNumber"?: number;
29535
29767
  "total"?: number;
29768
+ "firstUri"?: string;
29536
29769
  "nextUri"?: string;
29537
29770
  "previousUri"?: string;
29538
29771
  "lastUri"?: string;
29539
- "firstUri"?: string;
29540
29772
  "selfUri"?: string;
29541
29773
  "pageCount"?: number;
29542
29774
  }
@@ -29915,10 +30147,10 @@ declare namespace Models {
29915
30147
  "pageSize"?: number;
29916
30148
  "pageNumber"?: number;
29917
30149
  "total"?: number;
30150
+ "firstUri"?: string;
29918
30151
  "nextUri"?: string;
29919
30152
  "previousUri"?: string;
29920
30153
  "lastUri"?: string;
29921
- "firstUri"?: string;
29922
30154
  "selfUri"?: string;
29923
30155
  "pageCount"?: number;
29924
30156
  }
@@ -29971,10 +30203,10 @@ declare namespace Models {
29971
30203
  "pageSize"?: number;
29972
30204
  "pageNumber"?: number;
29973
30205
  "total"?: number;
30206
+ "firstUri"?: string;
29974
30207
  "nextUri"?: string;
29975
30208
  "previousUri"?: string;
29976
30209
  "lastUri"?: string;
29977
- "firstUri"?: string;
29978
30210
  "selfUri"?: string;
29979
30211
  "pageCount"?: number;
29980
30212
  }
@@ -30087,10 +30319,10 @@ declare namespace Models {
30087
30319
  "pageSize"?: number;
30088
30320
  "pageNumber"?: number;
30089
30321
  "total"?: number;
30322
+ "firstUri"?: string;
30090
30323
  "nextUri"?: string;
30091
30324
  "previousUri"?: string;
30092
30325
  "lastUri"?: string;
30093
- "firstUri"?: string;
30094
30326
  "selfUri"?: string;
30095
30327
  "pageCount"?: number;
30096
30328
  }
@@ -30135,10 +30367,10 @@ declare namespace Models {
30135
30367
  "pageSize"?: number;
30136
30368
  "pageNumber"?: number;
30137
30369
  "total"?: number;
30370
+ "firstUri"?: string;
30138
30371
  "nextUri"?: string;
30139
30372
  "previousUri"?: string;
30140
30373
  "lastUri"?: string;
30141
- "firstUri"?: string;
30142
30374
  "selfUri"?: string;
30143
30375
  "pageCount"?: number;
30144
30376
  }
@@ -30377,10 +30609,10 @@ declare namespace Models {
30377
30609
  "pageSize"?: number;
30378
30610
  "pageNumber"?: number;
30379
30611
  "total"?: number;
30612
+ "firstUri"?: string;
30380
30613
  "nextUri"?: string;
30381
30614
  "previousUri"?: string;
30382
30615
  "lastUri"?: string;
30383
- "firstUri"?: string;
30384
30616
  "selfUri"?: string;
30385
30617
  "pageCount"?: number;
30386
30618
  }
@@ -30619,10 +30851,10 @@ declare namespace Models {
30619
30851
  "pageSize"?: number;
30620
30852
  "pageNumber"?: number;
30621
30853
  "total"?: number;
30854
+ "firstUri"?: string;
30622
30855
  "nextUri"?: string;
30623
30856
  "previousUri"?: string;
30624
30857
  "lastUri"?: string;
30625
- "firstUri"?: string;
30626
30858
  "selfUri"?: string;
30627
30859
  "pageCount"?: number;
30628
30860
  }
@@ -30632,10 +30864,10 @@ declare namespace Models {
30632
30864
  "pageSize"?: number;
30633
30865
  "pageNumber"?: number;
30634
30866
  "total"?: number;
30867
+ "firstUri"?: string;
30635
30868
  "nextUri"?: string;
30636
30869
  "previousUri"?: string;
30637
30870
  "lastUri"?: string;
30638
- "firstUri"?: string;
30639
30871
  "selfUri"?: string;
30640
30872
  "pageCount"?: number;
30641
30873
  }
@@ -30658,8 +30890,19 @@ declare namespace Models {
30658
30890
  "operation": string;
30659
30891
  }
30660
30892
 
30893
+ export interface SkillGroupDefinition {
30894
+ "id"?: string;
30895
+ "name": string;
30896
+ "division"?: Models.WritableDivision;
30897
+ "description"?: string;
30898
+ "memberCount"?: number;
30899
+ "dateModified"?: string;
30900
+ "dateCreated"?: string;
30901
+ "selfUri"?: string;
30902
+ }
30903
+
30661
30904
  export interface SkillGroupEntityListing {
30662
- "entities"?: Array<Models.SkillGroup>;
30905
+ "entities"?: Array<Models.SkillGroupDefinition>;
30663
30906
  "nextUri"?: string;
30664
30907
  "selfUri"?: string;
30665
30908
  "previousUri"?: string;
@@ -30718,10 +30961,10 @@ declare namespace Models {
30718
30961
  "pageSize"?: number;
30719
30962
  "pageNumber"?: number;
30720
30963
  "total"?: number;
30964
+ "firstUri"?: string;
30721
30965
  "nextUri"?: string;
30722
30966
  "previousUri"?: string;
30723
30967
  "lastUri"?: string;
30724
- "firstUri"?: string;
30725
30968
  "selfUri"?: string;
30726
30969
  "pageCount"?: number;
30727
30970
  }
@@ -30793,10 +31036,10 @@ declare namespace Models {
30793
31036
  "pageSize"?: number;
30794
31037
  "pageNumber"?: number;
30795
31038
  "total"?: number;
31039
+ "firstUri"?: string;
30796
31040
  "nextUri"?: string;
30797
31041
  "previousUri"?: string;
30798
31042
  "lastUri"?: string;
30799
- "firstUri"?: string;
30800
31043
  "selfUri"?: string;
30801
31044
  "pageCount"?: number;
30802
31045
  }
@@ -31018,10 +31261,10 @@ declare namespace Models {
31018
31261
  "pageSize"?: number;
31019
31262
  "pageNumber"?: number;
31020
31263
  "total"?: number;
31264
+ "firstUri"?: string;
31021
31265
  "nextUri"?: string;
31022
31266
  "previousUri"?: string;
31023
31267
  "lastUri"?: string;
31024
- "firstUri"?: string;
31025
31268
  "selfUri"?: string;
31026
31269
  "pageCount"?: number;
31027
31270
  }
@@ -31095,10 +31338,10 @@ declare namespace Models {
31095
31338
  "pageSize"?: number;
31096
31339
  "pageNumber"?: number;
31097
31340
  "total"?: number;
31341
+ "firstUri"?: string;
31098
31342
  "nextUri"?: string;
31099
31343
  "previousUri"?: string;
31100
31344
  "lastUri"?: string;
31101
- "firstUri"?: string;
31102
31345
  "selfUri"?: string;
31103
31346
  "pageCount"?: number;
31104
31347
  }
@@ -31211,10 +31454,10 @@ declare namespace Models {
31211
31454
  "pageSize"?: number;
31212
31455
  "pageNumber"?: number;
31213
31456
  "total"?: number;
31457
+ "firstUri"?: string;
31214
31458
  "nextUri"?: string;
31215
31459
  "previousUri"?: string;
31216
31460
  "lastUri"?: string;
31217
- "firstUri"?: string;
31218
31461
  "selfUri"?: string;
31219
31462
  "pageCount"?: number;
31220
31463
  }
@@ -31358,10 +31601,10 @@ declare namespace Models {
31358
31601
  "pageSize"?: number;
31359
31602
  "pageNumber"?: number;
31360
31603
  "total"?: number;
31604
+ "firstUri"?: string;
31361
31605
  "nextUri"?: string;
31362
31606
  "previousUri"?: string;
31363
31607
  "lastUri"?: string;
31364
- "firstUri"?: string;
31365
31608
  "selfUri"?: string;
31366
31609
  "pageCount"?: number;
31367
31610
  }
@@ -31463,10 +31706,10 @@ declare namespace Models {
31463
31706
  "pageSize"?: number;
31464
31707
  "pageNumber"?: number;
31465
31708
  "total"?: number;
31709
+ "firstUri"?: string;
31466
31710
  "nextUri"?: string;
31467
31711
  "previousUri"?: string;
31468
31712
  "lastUri"?: string;
31469
- "firstUri"?: string;
31470
31713
  "selfUri"?: string;
31471
31714
  "pageCount"?: number;
31472
31715
  }
@@ -31476,10 +31719,10 @@ declare namespace Models {
31476
31719
  "pageSize"?: number;
31477
31720
  "pageNumber"?: number;
31478
31721
  "total"?: number;
31722
+ "firstUri"?: string;
31479
31723
  "nextUri"?: string;
31480
31724
  "previousUri"?: string;
31481
31725
  "lastUri"?: string;
31482
- "firstUri"?: string;
31483
31726
  "selfUri"?: string;
31484
31727
  "pageCount"?: number;
31485
31728
  }
@@ -31503,10 +31746,10 @@ declare namespace Models {
31503
31746
  "pageSize"?: number;
31504
31747
  "pageNumber"?: number;
31505
31748
  "total"?: number;
31749
+ "firstUri"?: string;
31506
31750
  "nextUri"?: string;
31507
31751
  "previousUri"?: string;
31508
31752
  "lastUri"?: string;
31509
- "firstUri"?: string;
31510
31753
  "selfUri"?: string;
31511
31754
  "pageCount"?: number;
31512
31755
  }
@@ -31817,9 +32060,9 @@ declare namespace Models {
31817
32060
  "pageSize"?: number;
31818
32061
  "pageNumber"?: number;
31819
32062
  "total"?: number;
32063
+ "firstUri"?: string;
31820
32064
  "pageCount"?: number;
31821
32065
  "lastUri"?: string;
31822
- "firstUri"?: string;
31823
32066
  "selfUri"?: string;
31824
32067
  "nextUri"?: string;
31825
32068
  "previousUri"?: string;
@@ -32018,10 +32261,10 @@ declare namespace Models {
32018
32261
  "pageSize"?: number;
32019
32262
  "pageNumber"?: number;
32020
32263
  "total"?: number;
32264
+ "firstUri"?: string;
32021
32265
  "nextUri"?: string;
32022
32266
  "previousUri"?: string;
32023
32267
  "lastUri"?: string;
32024
- "firstUri"?: string;
32025
32268
  "selfUri"?: string;
32026
32269
  "pageCount"?: number;
32027
32270
  }
@@ -32339,6 +32582,12 @@ declare namespace Models {
32339
32582
  "transferType"?: string;
32340
32583
  }
32341
32584
 
32585
+ export interface TrendData {
32586
+ "dateStartWorkday"?: string;
32587
+ "dateEndWorkday"?: string;
32588
+ "percentOfGoal"?: number;
32589
+ }
32590
+
32342
32591
  export interface Trigger {
32343
32592
  "id"?: string;
32344
32593
  "name"?: string;
@@ -32428,10 +32677,10 @@ declare namespace Models {
32428
32677
  "pageSize"?: number;
32429
32678
  "pageNumber"?: number;
32430
32679
  "total"?: number;
32680
+ "firstUri"?: string;
32431
32681
  "nextUri"?: string;
32432
32682
  "previousUri"?: string;
32433
32683
  "lastUri"?: string;
32434
- "firstUri"?: string;
32435
32684
  "selfUri"?: string;
32436
32685
  "pageCount"?: number;
32437
32686
  }
@@ -32446,10 +32695,10 @@ declare namespace Models {
32446
32695
  "pageSize"?: number;
32447
32696
  "pageNumber"?: number;
32448
32697
  "total"?: number;
32698
+ "firstUri"?: string;
32449
32699
  "nextUri"?: string;
32450
32700
  "previousUri"?: string;
32451
32701
  "lastUri"?: string;
32452
- "firstUri"?: string;
32453
32702
  "selfUri"?: string;
32454
32703
  "pageCount"?: number;
32455
32704
  }
@@ -32515,10 +32764,10 @@ declare namespace Models {
32515
32764
  "pageSize"?: number;
32516
32765
  "pageNumber"?: number;
32517
32766
  "total"?: number;
32767
+ "firstUri"?: string;
32518
32768
  "nextUri"?: string;
32519
32769
  "previousUri"?: string;
32520
32770
  "lastUri"?: string;
32521
- "firstUri"?: string;
32522
32771
  "selfUri"?: string;
32523
32772
  "pageCount"?: number;
32524
32773
  }
@@ -32598,10 +32847,10 @@ declare namespace Models {
32598
32847
  "pageSize"?: number;
32599
32848
  "pageNumber"?: number;
32600
32849
  "total"?: number;
32850
+ "firstUri"?: string;
32601
32851
  "nextUri"?: string;
32602
32852
  "previousUri"?: string;
32603
32853
  "lastUri"?: string;
32604
- "firstUri"?: string;
32605
32854
  "selfUri"?: string;
32606
32855
  "pageCount"?: number;
32607
32856
  }
@@ -32629,10 +32878,10 @@ declare namespace Models {
32629
32878
  "pageSize"?: number;
32630
32879
  "pageNumber"?: number;
32631
32880
  "total"?: number;
32881
+ "firstUri"?: string;
32632
32882
  "nextUri"?: string;
32633
32883
  "previousUri"?: string;
32634
32884
  "lastUri"?: string;
32635
- "firstUri"?: string;
32636
32885
  "selfUri"?: string;
32637
32886
  "pageCount"?: number;
32638
32887
  }
@@ -32712,10 +32961,10 @@ declare namespace Models {
32712
32961
  "pageSize"?: number;
32713
32962
  "pageNumber"?: number;
32714
32963
  "total"?: number;
32964
+ "firstUri"?: string;
32715
32965
  "nextUri"?: string;
32716
32966
  "previousUri"?: string;
32717
32967
  "lastUri"?: string;
32718
- "firstUri"?: string;
32719
32968
  "selfUri"?: string;
32720
32969
  "pageCount"?: number;
32721
32970
  }
@@ -32790,10 +33039,10 @@ declare namespace Models {
32790
33039
  "pageSize"?: number;
32791
33040
  "pageNumber"?: number;
32792
33041
  "total"?: number;
33042
+ "firstUri"?: string;
32793
33043
  "nextUri"?: string;
32794
33044
  "previousUri"?: string;
32795
33045
  "lastUri"?: string;
32796
- "firstUri"?: string;
32797
33046
  "selfUri"?: string;
32798
33047
  "pageCount"?: number;
32799
33048
  }
@@ -32814,10 +33063,10 @@ declare namespace Models {
32814
33063
  "pageSize"?: number;
32815
33064
  "pageNumber"?: number;
32816
33065
  "total"?: number;
33066
+ "firstUri"?: string;
32817
33067
  "nextUri"?: string;
32818
33068
  "previousUri"?: string;
32819
33069
  "lastUri"?: string;
32820
- "firstUri"?: string;
32821
33070
  "selfUri"?: string;
32822
33071
  "pageCount"?: number;
32823
33072
  }
@@ -32842,10 +33091,10 @@ declare namespace Models {
32842
33091
  "pageSize"?: number;
32843
33092
  "pageNumber"?: number;
32844
33093
  "total"?: number;
33094
+ "firstUri"?: string;
32845
33095
  "nextUri"?: string;
32846
33096
  "previousUri"?: string;
32847
33097
  "lastUri"?: string;
32848
- "firstUri"?: string;
32849
33098
  "selfUri"?: string;
32850
33099
  "pageCount"?: number;
32851
33100
  }
@@ -32886,10 +33135,10 @@ declare namespace Models {
32886
33135
  "pageSize"?: number;
32887
33136
  "pageNumber"?: number;
32888
33137
  "total"?: number;
33138
+ "firstUri"?: string;
32889
33139
  "nextUri"?: string;
32890
33140
  "previousUri"?: string;
32891
33141
  "lastUri"?: string;
32892
- "firstUri"?: string;
32893
33142
  "selfUri"?: string;
32894
33143
  "pageCount"?: number;
32895
33144
  }
@@ -32939,10 +33188,10 @@ declare namespace Models {
32939
33188
  "pageSize"?: number;
32940
33189
  "pageNumber"?: number;
32941
33190
  "total"?: number;
33191
+ "firstUri"?: string;
32942
33192
  "nextUri"?: string;
32943
33193
  "previousUri"?: string;
32944
33194
  "lastUri"?: string;
32945
- "firstUri"?: string;
32946
33195
  "selfUri"?: string;
32947
33196
  "pageCount"?: number;
32948
33197
  }
@@ -33344,10 +33593,10 @@ declare namespace Models {
33344
33593
  "pageSize"?: number;
33345
33594
  "pageNumber"?: number;
33346
33595
  "total"?: number;
33596
+ "firstUri"?: string;
33347
33597
  "nextUri"?: string;
33348
33598
  "previousUri"?: string;
33349
33599
  "lastUri"?: string;
33350
- "firstUri"?: string;
33351
33600
  "selfUri"?: string;
33352
33601
  "pageCount"?: number;
33353
33602
  }
@@ -33482,6 +33731,8 @@ declare namespace Models {
33482
33731
  "alertingDurationMs"?: number;
33483
33732
  "contactingDurationMs"?: number;
33484
33733
  "dialingDurationMs"?: number;
33734
+ "conversationExternalContactIds"?: Array<string>;
33735
+ "conversationExternalOrganizationIds"?: Array<string>;
33485
33736
  }
33486
33737
 
33487
33738
  export interface UserEntityListing {
@@ -33489,10 +33740,10 @@ declare namespace Models {
33489
33740
  "pageSize"?: number;
33490
33741
  "pageNumber"?: number;
33491
33742
  "total"?: number;
33743
+ "firstUri"?: string;
33492
33744
  "nextUri"?: string;
33493
33745
  "previousUri"?: string;
33494
33746
  "lastUri"?: string;
33495
- "firstUri"?: string;
33496
33747
  "selfUri"?: string;
33497
33748
  "pageCount"?: number;
33498
33749
  }
@@ -33554,15 +33805,26 @@ declare namespace Models {
33554
33805
  "imageUri"?: string;
33555
33806
  }
33556
33807
 
33808
+ export interface UserInsightsTrend {
33809
+ "performanceProfile"?: Models.AddressableEntityRef;
33810
+ "division"?: Models.DivisionReference;
33811
+ "granularity"?: string;
33812
+ "comparativePeriod"?: Models.WorkdayPeriod;
33813
+ "primaryPeriod"?: Models.WorkdayPeriod;
33814
+ "entities"?: Array<Models.InsightsTrendMetricItem>;
33815
+ "total"?: Models.InsightsTrendTotalItem;
33816
+ "user"?: Models.UserReference;
33817
+ }
33818
+
33557
33819
  export interface UserLanguageEntityListing {
33558
33820
  "entities"?: Array<Models.UserRoutingLanguage>;
33559
33821
  "pageSize"?: number;
33560
33822
  "pageNumber"?: number;
33561
33823
  "total"?: number;
33824
+ "firstUri"?: string;
33562
33825
  "nextUri"?: string;
33563
33826
  "previousUri"?: string;
33564
33827
  "lastUri"?: string;
33565
- "firstUri"?: string;
33566
33828
  "selfUri"?: string;
33567
33829
  "pageCount"?: number;
33568
33830
  }
@@ -33725,14 +33987,26 @@ declare namespace Models {
33725
33987
  "pageSize"?: number;
33726
33988
  "pageNumber"?: number;
33727
33989
  "total"?: number;
33990
+ "firstUri"?: string;
33728
33991
  "nextUri"?: string;
33729
33992
  "previousUri"?: string;
33730
33993
  "lastUri"?: string;
33731
- "firstUri"?: string;
33732
33994
  "selfUri"?: string;
33733
33995
  "pageCount"?: number;
33734
33996
  }
33735
33997
 
33998
+ export interface UserProfilesInDateRange {
33999
+ "user"?: Models.UserReference;
34000
+ "dateStartWorkday"?: string;
34001
+ "dateEndWorkday"?: string;
34002
+ "profiles"?: Array<Models.ProfileWithDateRange>;
34003
+ }
34004
+
34005
+ export interface UserProfilesInDateRangeRequest {
34006
+ "startWorkday": string;
34007
+ "endWorkday": string;
34008
+ }
34009
+
33736
34010
  export interface UserQueue {
33737
34011
  "id"?: string;
33738
34012
  "name"?: string;
@@ -33775,10 +34049,10 @@ declare namespace Models {
33775
34049
  "pageSize"?: number;
33776
34050
  "pageNumber"?: number;
33777
34051
  "total"?: number;
34052
+ "firstUri"?: string;
33778
34053
  "nextUri"?: string;
33779
34054
  "previousUri"?: string;
33780
34055
  "lastUri"?: string;
33781
- "firstUri"?: string;
33782
34056
  "selfUri"?: string;
33783
34057
  "pageCount"?: number;
33784
34058
  }
@@ -33804,10 +34078,10 @@ declare namespace Models {
33804
34078
  "pageSize"?: number;
33805
34079
  "pageNumber"?: number;
33806
34080
  "total"?: number;
34081
+ "firstUri"?: string;
33807
34082
  "nextUri"?: string;
33808
34083
  "previousUri"?: string;
33809
34084
  "lastUri"?: string;
33810
- "firstUri"?: string;
33811
34085
  "selfUri"?: string;
33812
34086
  "pageCount"?: number;
33813
34087
  }
@@ -33994,10 +34268,10 @@ declare namespace Models {
33994
34268
  "pageSize"?: number;
33995
34269
  "pageNumber"?: number;
33996
34270
  "total"?: number;
34271
+ "firstUri"?: string;
33997
34272
  "nextUri"?: string;
33998
34273
  "previousUri"?: string;
33999
34274
  "lastUri"?: string;
34000
- "firstUri"?: string;
34001
34275
  "selfUri"?: string;
34002
34276
  "pageCount"?: number;
34003
34277
  }
@@ -34029,6 +34303,8 @@ declare namespace Models {
34029
34303
  "userId"?: string;
34030
34304
  "divisionId"?: string;
34031
34305
  "queueId"?: string;
34306
+ "conversationExternalContactIds"?: Array<string>;
34307
+ "conversationExternalOrganizationIds"?: Array<string>;
34032
34308
  }
34033
34309
 
34034
34310
  export interface UserState {
@@ -34658,6 +34934,17 @@ declare namespace Models {
34658
34934
  "afterCallWorkRequired"?: boolean;
34659
34935
  }
34660
34936
 
34937
+ export interface VideoConferenceUpdateTopicParticipantInfo {
34938
+ "activeParticipantCount"?: number;
34939
+ "version"?: number;
34940
+ }
34941
+
34942
+ export interface VideoConferenceUpdateTopicVideoConference {
34943
+ "conversationId"?: string;
34944
+ "conferenceId"?: string;
34945
+ "participantInfo"?: Models.VideoConferenceUpdateTopicParticipantInfo;
34946
+ }
34947
+
34661
34948
  export interface ViewFilter {
34662
34949
  "mediaTypes"?: Array<string>;
34663
34950
  "queueIds"?: Array<string>;
@@ -34815,6 +35102,11 @@ declare namespace Models {
34815
35102
  "alertRuleIds"?: Array<string>;
34816
35103
  "evaluationFormContextIds"?: Array<string>;
34817
35104
  "evaluationStatuses"?: Array<string>;
35105
+ "workbinIds"?: Array<string>;
35106
+ "worktypeIds"?: Array<string>;
35107
+ "workitemIds"?: Array<string>;
35108
+ "workitemAssigneeIds"?: Array<string>;
35109
+ "workitemStatuses"?: Array<string>;
34818
35110
  "isAnalyzedForSensitiveData"?: boolean;
34819
35111
  "hasSensitiveData"?: boolean;
34820
35112
  "subPath"?: string;
@@ -34859,6 +35151,8 @@ declare namespace Models {
34859
35151
  "queueId"?: string;
34860
35152
  "divisionId"?: string;
34861
35153
  "voicemailDurationMs"?: number;
35154
+ "conversationExternalContactIds"?: Array<string>;
35155
+ "conversationExternalOrganizationIds"?: Array<string>;
34862
35156
  }
34863
35157
 
34864
35158
  export interface VoicemailGroupPolicy {
@@ -34921,10 +35215,10 @@ declare namespace Models {
34921
35215
  "pageSize"?: number;
34922
35216
  "pageNumber"?: number;
34923
35217
  "total"?: number;
35218
+ "firstUri"?: string;
34924
35219
  "nextUri"?: string;
34925
35220
  "previousUri"?: string;
34926
35221
  "lastUri"?: string;
34927
- "firstUri"?: string;
34928
35222
  "selfUri"?: string;
34929
35223
  "pageCount"?: number;
34930
35224
  }
@@ -35011,6 +35305,8 @@ declare namespace Models {
35011
35305
  "userId"?: string;
35012
35306
  "queueId"?: string;
35013
35307
  "divisionId"?: string;
35308
+ "conversationExternalContactIds"?: Array<string>;
35309
+ "conversationExternalOrganizationIds"?: Array<string>;
35014
35310
  }
35015
35311
 
35016
35312
  export interface VoicemailUserPolicy {
@@ -35112,10 +35408,10 @@ declare namespace Models {
35112
35408
  "pageSize"?: number;
35113
35409
  "pageNumber"?: number;
35114
35410
  "total"?: number;
35411
+ "firstUri"?: string;
35115
35412
  "nextUri"?: string;
35116
35413
  "previousUri"?: string;
35117
35414
  "lastUri"?: string;
35118
- "firstUri"?: string;
35119
35415
  "selfUri"?: string;
35120
35416
  "pageCount"?: number;
35121
35417
  }
@@ -36603,10 +36899,10 @@ declare namespace Models {
36603
36899
  "pageSize"?: number;
36604
36900
  "pageNumber"?: number;
36605
36901
  "total"?: number;
36902
+ "firstUri"?: string;
36606
36903
  "nextUri"?: string;
36607
36904
  "previousUri"?: string;
36608
36905
  "lastUri"?: string;
36609
- "firstUri"?: string;
36610
36906
  "selfUri"?: string;
36611
36907
  "pageCount"?: number;
36612
36908
  }
@@ -36907,6 +37203,11 @@ declare namespace Models {
36907
37203
  "entities"?: Array<Models.WorkdayMetric>;
36908
37204
  }
36909
37205
 
37206
+ export interface WorkdayPeriod {
37207
+ "dateStartWorkday"?: string;
37208
+ "dateEndWorkday"?: string;
37209
+ }
37210
+
36910
37211
  export interface WorkdayPointsTrend {
36911
37212
  "dateStartWorkday"?: string;
36912
37213
  "dateEndWorkday"?: string;
@@ -36999,6 +37300,7 @@ declare namespace Models {
36999
37300
  "code"?: string;
37000
37301
  "userId"?: string;
37001
37302
  "op"?: string;
37303
+ "action"?: string;
37002
37304
  }
37003
37305
 
37004
37306
  export interface WorkitemsQueueEventsNotificationCustomAttribute {
@@ -37050,6 +37352,7 @@ declare namespace Models {
37050
37352
  "code"?: string;
37051
37353
  "userId"?: string;
37052
37354
  "op"?: string;
37355
+ "action"?: string;
37053
37356
  }
37054
37357
 
37055
37358
  export interface WorkitemsUserEventsNotificationCustomAttribute {
@@ -37101,6 +37404,7 @@ declare namespace Models {
37101
37404
  "code"?: string;
37102
37405
  "userId"?: string;
37103
37406
  "op"?: string;
37407
+ "action"?: string;
37104
37408
  }
37105
37409
 
37106
37410
  export interface Workspace {
@@ -37129,10 +37433,10 @@ declare namespace Models {
37129
37433
  "pageSize"?: number;
37130
37434
  "pageNumber"?: number;
37131
37435
  "total"?: number;
37436
+ "firstUri"?: string;
37132
37437
  "nextUri"?: string;
37133
37438
  "previousUri"?: string;
37134
37439
  "lastUri"?: string;
37135
- "firstUri"?: string;
37136
37440
  "selfUri"?: string;
37137
37441
  "pageCount"?: number;
37138
37442
  }
@@ -37154,10 +37458,10 @@ declare namespace Models {
37154
37458
  "pageSize"?: number;
37155
37459
  "pageNumber"?: number;
37156
37460
  "total"?: number;
37461
+ "firstUri"?: string;
37157
37462
  "nextUri"?: string;
37158
37463
  "previousUri"?: string;
37159
37464
  "lastUri"?: string;
37160
- "firstUri"?: string;
37161
37465
  "selfUri"?: string;
37162
37466
  "pageCount"?: number;
37163
37467
  }
@@ -37200,9 +37504,9 @@ declare namespace Models {
37200
37504
  "id"?: string;
37201
37505
  "name": string;
37202
37506
  "division"?: Models.StarrableDivision;
37203
- "dateCreated": string;
37204
- "dateModified": string;
37205
- "createdBy": string;
37507
+ "dateCreated"?: string;
37508
+ "dateModified"?: string;
37509
+ "createdBy"?: string;
37206
37510
  "modifiedBy"?: string;
37207
37511
  "selfUri"?: string;
37208
37512
  }
@@ -37212,10 +37516,10 @@ declare namespace Models {
37212
37516
  "pageSize"?: number;
37213
37517
  "pageNumber"?: number;
37214
37518
  "total"?: number;
37519
+ "firstUri"?: string;
37215
37520
  "nextUri"?: string;
37216
37521
  "previousUri"?: string;
37217
37522
  "lastUri"?: string;
37218
- "firstUri"?: string;
37219
37523
  "selfUri"?: string;
37220
37524
  "pageCount"?: number;
37221
37525
  }
@@ -37223,9 +37527,9 @@ declare namespace Models {
37223
37527
  export interface WrapupCodeRequest {
37224
37528
  "id"?: string;
37225
37529
  "name": string;
37226
- "dateCreated": string;
37227
- "dateModified": string;
37228
- "createdBy": string;
37530
+ "dateCreated"?: string;
37531
+ "dateModified"?: string;
37532
+ "createdBy"?: string;
37229
37533
  "modifiedBy"?: string;
37230
37534
  "selfUri"?: string;
37231
37535
  }
@@ -37251,6 +37555,8 @@ declare namespace Models {
37251
37555
  "wrapupCode"?: string;
37252
37556
  "wrapupNotes"?: string;
37253
37557
  "wrapupDurationMs"?: number;
37558
+ "conversationExternalContactIds"?: Array<string>;
37559
+ "conversationExternalOrganizationIds"?: Array<string>;
37254
37560
  }
37255
37561
 
37256
37562
  export interface WrapupInput {
@@ -37267,7 +37573,7 @@ declare namespace Models {
37267
37573
  export interface WritableDialerContact {
37268
37574
  "id"?: string;
37269
37575
  "contactListId": string;
37270
- "data": { [key: string]: object; };
37576
+ "data": { [key: string]: string; };
37271
37577
  "latestSmsEvaluations"?: { [key: string]: Models.MessageEvaluation; };
37272
37578
  "latestEmailEvaluations"?: { [key: string]: Models.MessageEvaluation; };
37273
37579
  "callable"?: boolean;