purecloud-platform-client-v2 159.0.0 → 160.0.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (78) hide show
  1. package/README.md +2 -2
  2. package/dist/node/purecloud-platform-client-v2.js +534 -177
  3. package/dist/web-amd/purecloud-platform-client-v2.js +534 -177
  4. package/dist/web-amd/purecloud-platform-client-v2.min.js +1 -1
  5. package/dist/web-cjs/bundle.js +534 -177
  6. package/dist/web-cjs/purecloud-platform-client-v2.js +7000 -430
  7. package/dist/web-cjs/purecloud-platform-client-v2.min.js +1 -1
  8. package/index.d.ts +371 -168
  9. package/package.json +3 -2
  10. package/src/purecloud-platform-client-v2/ApiClient.js +16 -4
  11. package/src/purecloud-platform-client-v2/api/AlertingApi.js +1 -1
  12. package/src/purecloud-platform-client-v2/api/AnalyticsApi.js +1 -1
  13. package/src/purecloud-platform-client-v2/api/ArchitectApi.js +1 -1
  14. package/src/purecloud-platform-client-v2/api/AuditApi.js +1 -1
  15. package/src/purecloud-platform-client-v2/api/AuthorizationApi.js +1 -1
  16. package/src/purecloud-platform-client-v2/api/BillingApi.js +1 -1
  17. package/src/purecloud-platform-client-v2/api/ChatApi.js +1 -1
  18. package/src/purecloud-platform-client-v2/api/CoachingApi.js +1 -1
  19. package/src/purecloud-platform-client-v2/api/ContentManagementApi.js +1 -1
  20. package/src/purecloud-platform-client-v2/api/ConversationsApi.js +26 -1
  21. package/src/purecloud-platform-client-v2/api/DataExtensionsApi.js +1 -1
  22. package/src/purecloud-platform-client-v2/api/DownloadsApi.js +1 -1
  23. package/src/purecloud-platform-client-v2/api/EventsApi.js +1 -1
  24. package/src/purecloud-platform-client-v2/api/ExternalContactsApi.js +1 -1
  25. package/src/purecloud-platform-client-v2/api/FaxApi.js +1 -1
  26. package/src/purecloud-platform-client-v2/api/FlowsApi.js +1 -1
  27. package/src/purecloud-platform-client-v2/api/GamificationApi.js +1 -1
  28. package/src/purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi.js +1 -1
  29. package/src/purecloud-platform-client-v2/api/GeolocationApi.js +1 -1
  30. package/src/purecloud-platform-client-v2/api/GreetingsApi.js +1 -1
  31. package/src/purecloud-platform-client-v2/api/GroupsApi.js +1 -1
  32. package/src/purecloud-platform-client-v2/api/IdentityProviderApi.js +1 -1
  33. package/src/purecloud-platform-client-v2/api/InfrastructureAsCodeApi.js +107 -0
  34. package/src/purecloud-platform-client-v2/api/IntegrationsApi.js +1 -1
  35. package/src/purecloud-platform-client-v2/api/JourneyApi.js +1 -1
  36. package/src/purecloud-platform-client-v2/api/KnowledgeApi.js +1 -1
  37. package/src/purecloud-platform-client-v2/api/LanguageUnderstandingApi.js +1 -1
  38. package/src/purecloud-platform-client-v2/api/LanguagesApi.js +1 -1
  39. package/src/purecloud-platform-client-v2/api/LearningApi.js +55 -1
  40. package/src/purecloud-platform-client-v2/api/LicenseApi.js +1 -1
  41. package/src/purecloud-platform-client-v2/api/LocationsApi.js +1 -1
  42. package/src/purecloud-platform-client-v2/api/MessagingApi.js +1 -1
  43. package/src/purecloud-platform-client-v2/api/MobileDevicesApi.js +1 -1
  44. package/src/purecloud-platform-client-v2/api/NotificationsApi.js +13 -5
  45. package/src/purecloud-platform-client-v2/api/OAuthApi.js +1 -1
  46. package/src/purecloud-platform-client-v2/api/ObjectsApi.js +1 -1
  47. package/src/purecloud-platform-client-v2/api/OrganizationApi.js +1 -1
  48. package/src/purecloud-platform-client-v2/api/OrganizationAuthorizationApi.js +1 -1
  49. package/src/purecloud-platform-client-v2/api/OutboundApi.js +60 -1
  50. package/src/purecloud-platform-client-v2/api/PresenceApi.js +1 -1
  51. package/src/purecloud-platform-client-v2/api/ProcessAutomationApi.js +1 -1
  52. package/src/purecloud-platform-client-v2/api/QualityApi.js +1 -1
  53. package/src/purecloud-platform-client-v2/api/RecordingApi.js +1 -101
  54. package/src/purecloud-platform-client-v2/api/ResponseManagementApi.js +1 -1
  55. package/src/purecloud-platform-client-v2/api/RoutingApi.js +38 -3
  56. package/src/purecloud-platform-client-v2/api/SCIMApi.js +1 -1
  57. package/src/purecloud-platform-client-v2/api/ScriptsApi.js +1 -1
  58. package/src/purecloud-platform-client-v2/api/SearchApi.js +26 -1
  59. package/src/purecloud-platform-client-v2/api/SpeechTextAnalyticsApi.js +76 -1
  60. package/src/purecloud-platform-client-v2/api/StationsApi.js +1 -1
  61. package/src/purecloud-platform-client-v2/api/SuggestApi.js +1 -1
  62. package/src/purecloud-platform-client-v2/api/TeamsApi.js +1 -1
  63. package/src/purecloud-platform-client-v2/api/TelephonyApi.js +1 -1
  64. package/src/purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi.js +1 -1
  65. package/src/purecloud-platform-client-v2/api/TextbotsApi.js +1 -1
  66. package/src/purecloud-platform-client-v2/api/TokensApi.js +1 -1
  67. package/src/purecloud-platform-client-v2/api/UploadsApi.js +1 -1
  68. package/src/purecloud-platform-client-v2/api/UsageApi.js +1 -1
  69. package/src/purecloud-platform-client-v2/api/UserRecordingsApi.js +1 -1
  70. package/src/purecloud-platform-client-v2/api/UsersApi.js +32 -1
  71. package/src/purecloud-platform-client-v2/api/UtilitiesApi.js +1 -1
  72. package/src/purecloud-platform-client-v2/api/VoicemailApi.js +1 -1
  73. package/src/purecloud-platform-client-v2/api/WebChatApi.js +1 -1
  74. package/src/purecloud-platform-client-v2/api/WebDeploymentsApi.js +1 -1
  75. package/src/purecloud-platform-client-v2/api/WebMessagingApi.js +1 -1
  76. package/src/purecloud-platform-client-v2/api/WidgetsApi.js +1 -1
  77. package/src/purecloud-platform-client-v2/api/WorkforceManagementApi.js +26 -1
  78. package/src/purecloud-platform-client-v2/index.js +7 -1
package/index.d.ts CHANGED
@@ -1154,6 +1154,7 @@ declare class ConversationsApi {
1154
1154
  postConversationsMessagingIntegrationsTwitter(body: Models.TwitterIntegrationRequest): Promise<Models.TwitterIntegration>;
1155
1155
  postConversationsMessagingIntegrationsWhatsapp(body: Models.WhatsAppIntegrationRequest): Promise<Models.WhatsAppIntegration>;
1156
1156
  postConversationsMessagingSupportedcontent(body: Models.SupportedContent): Promise<Models.SupportedContent>;
1157
+ postConversationsParticipantsAttributesSearch(body: Models.ConversationParticipantSearchRequest): Promise<Models.JsonCursorSearchResponse>;
1157
1158
  putConversationParticipantFlaggedreason(conversationId: string, participantId: string): Promise<void>;
1158
1159
  putConversationSecureattributes(conversationId: string, body: Models.ConversationSecureAttributes): Promise<string>;
1159
1160
  putConversationTags(conversationId: string, body: Models.ConversationTagsUpdate): Promise<string>;
@@ -1831,6 +1832,24 @@ declare class IdentityProviderApi {
1831
1832
  declare namespace IdentityProviderApi {
1832
1833
  }
1833
1834
 
1835
+ declare class InfrastructureAsCodeApi {
1836
+ getInfrastructureascodeJob(jobId: string, opts?: InfrastructureAsCodeApi.getInfrastructureascodeJobOptions): Promise<Models.InfrastructureascodeJob>;
1837
+ getInfrastructureascodeJobs(opts?: InfrastructureAsCodeApi.getInfrastructureascodeJobsOptions): Promise<Models.InfrastructureascodeJob>;
1838
+ postInfrastructureascodeJobs(body: Models.AcceleratorInput): Promise<Models.InfrastructureascodeJob>;
1839
+ }
1840
+
1841
+ declare namespace InfrastructureAsCodeApi {
1842
+ export interface getInfrastructureascodeJobOptions {
1843
+ "details"?: boolean;
1844
+ }
1845
+ export interface getInfrastructureascodeJobsOptions {
1846
+ "maxResults"?: number;
1847
+ "includeErrors"?: boolean;
1848
+ "sortBy"?: string;
1849
+ "sortOrder"?: string;
1850
+ }
1851
+ }
1852
+
1834
1853
  declare class IntegrationsApi {
1835
1854
  deleteIntegration(integrationId: string): Promise<Models.Integration>;
1836
1855
  deleteIntegrationsAction(actionId: string): Promise<void>;
@@ -2505,6 +2524,7 @@ declare class LearningApi {
2505
2524
  getLearningModulesAssignments(userIds: Array<string>, opts?: LearningApi.getLearningModulesAssignmentsOptions): Promise<Models.AssignedLearningModuleDomainEntityListing>;
2506
2525
  getLearningModulesCoverartCoverArtId(coverArtId: string): Promise<Models.LearningModuleCoverArtResponse>;
2507
2526
  patchLearningAssignment(assignmentId: string, opts?: LearningApi.patchLearningAssignmentOptions): Promise<Models.LearningAssignment>;
2527
+ patchLearningAssignmentReschedule(assignmentId: string, opts?: LearningApi.patchLearningAssignmentRescheduleOptions): Promise<Models.LearningAssignment>;
2508
2528
  postLearningAssessmentsScoring(body: Models.LearningAssessmentScoringRequest): Promise<Models.AssessmentScoringSet>;
2509
2529
  postLearningAssignmentReassign(assignmentId: string): Promise<Models.LearningAssignment>;
2510
2530
  postLearningAssignmentReset(assignmentId: string): Promise<Models.LearningAssignment>;
@@ -2516,6 +2536,7 @@ declare class LearningApi {
2516
2536
  postLearningModulePublish(moduleId: string): Promise<Models.LearningModulePublishResponse>;
2517
2537
  postLearningModules(body: Models.LearningModuleRequest): Promise<Models.LearningModule>;
2518
2538
  postLearningRulesQuery(pageSize: number, pageNumber: number, body: Models.LearningAssignmentUserQuery): Promise<Models.LearningAssignmentUserListing>;
2539
+ postLearningScheduleslotsQuery(body: Models.LearningScheduleSlotsQueryRequest): Promise<Models.LearningScheduleSlotsQueryResponse>;
2519
2540
  putLearningModule(moduleId: string, body: Models.LearningModuleRequest): Promise<Models.LearningModule>;
2520
2541
  putLearningModuleRule(moduleId: string, body: Models.LearningModuleRule): Promise<Models.LearningModuleRule>;
2521
2542
  }
@@ -2586,6 +2607,9 @@ declare namespace LearningApi {
2586
2607
  export interface patchLearningAssignmentOptions {
2587
2608
  "body"?: Models.LearningAssignmentUpdate;
2588
2609
  }
2610
+ export interface patchLearningAssignmentRescheduleOptions {
2611
+ "body"?: Models.LearningAssignmentReschedule;
2612
+ }
2589
2613
  export interface postLearningAssignmentsOptions {
2590
2614
  "body"?: Models.LearningAssignmentCreate;
2591
2615
  }
@@ -2691,9 +2715,9 @@ declare class NotificationsApi {
2691
2715
  getNotificationsChannelSubscriptions(channelId: string): Promise<Models.ChannelTopicEntityListing>;
2692
2716
  getNotificationsChannels(opts?: NotificationsApi.getNotificationsChannelsOptions): Promise<Models.ChannelEntityListing>;
2693
2717
  headNotificationsChannel(channelId: string): Promise<void>;
2694
- postNotificationsChannelSubscriptions(channelId: string, body: Array<Models.ChannelTopic>): Promise<Models.ChannelTopicEntityListing>;
2718
+ postNotificationsChannelSubscriptions(channelId: string, body: Array<Models.ChannelTopic>, opts?: NotificationsApi.postNotificationsChannelSubscriptionsOptions): Promise<Models.ChannelTopicEntityListing>;
2695
2719
  postNotificationsChannels(): Promise<Models.Channel>;
2696
- putNotificationsChannelSubscriptions(channelId: string, body: Array<Models.ChannelTopic>): Promise<Models.ChannelTopicEntityListing>;
2720
+ putNotificationsChannelSubscriptions(channelId: string, body: Array<Models.ChannelTopic>, opts?: NotificationsApi.putNotificationsChannelSubscriptionsOptions): Promise<Models.ChannelTopicEntityListing>;
2697
2721
  }
2698
2722
 
2699
2723
  declare namespace NotificationsApi {
@@ -2704,6 +2728,12 @@ declare namespace NotificationsApi {
2704
2728
  export interface getNotificationsChannelsOptions {
2705
2729
  "includechannels"?: string;
2706
2730
  }
2731
+ export interface postNotificationsChannelSubscriptionsOptions {
2732
+ "ignoreErrors"?: boolean;
2733
+ }
2734
+ export interface putNotificationsChannelSubscriptionsOptions {
2735
+ "ignoreErrors"?: boolean;
2736
+ }
2707
2737
  }
2708
2738
 
2709
2739
  declare class OAuthApi {
@@ -2912,6 +2942,7 @@ declare class OutboundApi {
2912
2942
  deleteOutboundContactlists(id: Array<string>): Promise<void>;
2913
2943
  deleteOutboundDigitalruleset(digitalRuleSetId: string): Promise<void>;
2914
2944
  deleteOutboundDnclist(dncListId: string): Promise<void>;
2945
+ deleteOutboundDnclistCustomexclusioncolumns(dncListId: string, opts?: OutboundApi.deleteOutboundDnclistCustomexclusioncolumnsOptions): Promise<void>;
2915
2946
  deleteOutboundDnclistEmailaddresses(dncListId: string, opts?: OutboundApi.deleteOutboundDnclistEmailaddressesOptions): Promise<void>;
2916
2947
  deleteOutboundDnclistPhonenumbers(dncListId: string, opts?: OutboundApi.deleteOutboundDnclistPhonenumbersOptions): Promise<void>;
2917
2948
  deleteOutboundMessagingcampaign(messagingCampaignId: string): Promise<Models.MessagingCampaign>;
@@ -2980,6 +3011,7 @@ declare class OutboundApi {
2980
3011
  getOutboundSequences(opts?: OutboundApi.getOutboundSequencesOptions): Promise<Models.CampaignSequenceEntityListing>;
2981
3012
  getOutboundSettings(): Promise<Models.OutboundSettings>;
2982
3013
  getOutboundWrapupcodemappings(): Promise<Models.WrapUpCodeMapping>;
3014
+ patchOutboundDnclistCustomexclusioncolumns(dncListId: string, body: Models.DncPatchCustomExclusionColumnsRequest): Promise<void>;
2983
3015
  patchOutboundDnclistEmailaddresses(dncListId: string, body: Models.DncPatchEmailsRequest): Promise<void>;
2984
3016
  patchOutboundDnclistPhonenumbers(dncListId: string, body: Models.DncPatchPhoneNumbersRequest): Promise<void>;
2985
3017
  patchOutboundSettings(body: Models.OutboundSettings): Promise<void>;
@@ -3031,6 +3063,9 @@ declare class OutboundApi {
3031
3063
  }
3032
3064
 
3033
3065
  declare namespace OutboundApi {
3066
+ export interface deleteOutboundDnclistCustomexclusioncolumnsOptions {
3067
+ "expiredOnly"?: boolean;
3068
+ }
3034
3069
  export interface deleteOutboundDnclistEmailaddressesOptions {
3035
3070
  "expiredOnly"?: boolean;
3036
3071
  }
@@ -3571,8 +3606,6 @@ declare class RecordingApi {
3571
3606
  getRecordingJobs(opts?: RecordingApi.getRecordingJobsOptions): Promise<Models.RecordingJobEntityListing>;
3572
3607
  getRecordingKeyconfiguration(keyConfigurationId: string): Promise<Models.RecordingEncryptionConfiguration>;
3573
3608
  getRecordingKeyconfigurations(): Promise<Models.RecordingEncryptionConfigurationListing>;
3574
- getRecordingLocalkeysSetting(settingsId: string): Promise<Models.LocalEncryptionConfiguration>;
3575
- getRecordingLocalkeysSettings(): Promise<Models.LocalEncryptionConfigurationListing>;
3576
3609
  getRecordingMediaretentionpolicies(opts?: RecordingApi.getRecordingMediaretentionpoliciesOptions): Promise<Models.PolicyEntityListing>;
3577
3610
  getRecordingMediaretentionpolicy(policyId: string): Promise<Models.Policy>;
3578
3611
  getRecordingRecordingkeys(opts?: RecordingApi.getRecordingRecordingkeysOptions): Promise<Models.EncryptionKeyEntityListing>;
@@ -3591,7 +3624,6 @@ declare class RecordingApi {
3591
3624
  postRecordingKeyconfigurations(body: Models.RecordingEncryptionConfiguration): Promise<Models.RecordingEncryptionConfiguration>;
3592
3625
  postRecordingKeyconfigurationsValidate(body: Models.RecordingEncryptionConfiguration): Promise<Models.RecordingEncryptionConfiguration>;
3593
3626
  postRecordingLocalkeys(body: Models.LocalEncryptionKeyRequest): Promise<Models.EncryptionKey>;
3594
- postRecordingLocalkeysSettings(body: Models.LocalEncryptionConfiguration): Promise<Models.LocalEncryptionConfiguration>;
3595
3627
  postRecordingMediaretentionpolicies(body: Models.PolicyCreate): Promise<Models.Policy>;
3596
3628
  postRecordingRecordingkeys(): Promise<Models.EncryptionKey>;
3597
3629
  postRecordingUploadsReports(body: Models.RecordingUploadReportRequest): Promise<Models.RecordingUploadReport>;
@@ -3604,7 +3636,6 @@ declare class RecordingApi {
3604
3636
  putRecordingCrossplatformMediaretentionpolicy(policyId: string, body: Models.CrossPlatformPolicy): Promise<Models.CrossPlatformPolicy>;
3605
3637
  putRecordingJob(jobId: string, body: Models.ExecuteRecordingJobsQuery): Promise<Models.RecordingJob>;
3606
3638
  putRecordingKeyconfiguration(keyConfigurationId: string, body: Models.RecordingEncryptionConfiguration): Promise<Models.RecordingEncryptionConfiguration>;
3607
- putRecordingLocalkeysSetting(settingsId: string, body: Models.LocalEncryptionConfiguration): Promise<Models.LocalEncryptionConfiguration>;
3608
3639
  putRecordingMediaretentionpolicy(policyId: string, body: Models.Policy): Promise<Models.Policy>;
3609
3640
  putRecordingRecordingkeysRotationschedule(body: Models.KeyRotationSchedule): Promise<Models.KeyRotationSchedule>;
3610
3641
  putRecordingSettings(body: Models.RecordingSettings): Promise<Models.RecordingSettings>;
@@ -3832,7 +3863,7 @@ declare class RoutingApi {
3832
3863
  getRoutingSmsAddress(addressId: string): Promise<Models.SmsAddress>;
3833
3864
  getRoutingSmsAddresses(opts?: RoutingApi.getRoutingSmsAddressesOptions): Promise<Models.SmsAddressEntityListing>;
3834
3865
  getRoutingSmsAvailablephonenumbers(countryCode: string, phoneNumberType: string, opts?: RoutingApi.getRoutingSmsAvailablephonenumbersOptions): Promise<Models.SMSAvailablePhoneNumberEntityListing>;
3835
- getRoutingSmsPhonenumber(addressId: string): Promise<Models.SmsPhoneNumber>;
3866
+ getRoutingSmsPhonenumber(addressId: string, opts?: RoutingApi.getRoutingSmsPhonenumberOptions): Promise<Models.SmsPhoneNumber>;
3836
3867
  getRoutingSmsPhonenumbers(opts?: RoutingApi.getRoutingSmsPhonenumbersOptions): Promise<Models.SmsPhoneNumberEntityListing>;
3837
3868
  getRoutingUserUtilization(userId: string): Promise<Models.AgentMaxUtilization>;
3838
3869
  getRoutingUtilization(): Promise<Models.Utilization>;
@@ -3841,6 +3872,7 @@ declare class RoutingApi {
3841
3872
  getUserQueues(userId: string, opts?: RoutingApi.getUserQueuesOptions): Promise<Models.UserQueueEntityListing>;
3842
3873
  getUserRoutinglanguages(userId: string, opts?: RoutingApi.getUserRoutinglanguagesOptions): Promise<Models.UserLanguageEntityListing>;
3843
3874
  getUserRoutingskills(userId: string, opts?: RoutingApi.getUserRoutingskillsOptions): Promise<Models.UserSkillEntityListing>;
3875
+ getUserSkillgroups(userId: string, opts?: RoutingApi.getUserSkillgroupsOptions): Promise<Models.UserSkillGroupEntityListing>;
3844
3876
  patchRoutingConversation(conversationId: string, body: Models.RoutingConversationAttributesRequest): Promise<Models.RoutingConversationAttributesResponse>;
3845
3877
  patchRoutingEmailDomain(domainId: string, body: Models.InboundDomainPatchRequest): Promise<Models.InboundDomain>;
3846
3878
  patchRoutingEmailDomainValidate(domainId: string, body: Models.InboundDomainPatchRequest): Promise<Models.InboundDomain>;
@@ -4034,6 +4066,9 @@ declare namespace RoutingApi {
4034
4066
  "pattern"?: string;
4035
4067
  "addressRequirement"?: string;
4036
4068
  }
4069
+ export interface getRoutingSmsPhonenumberOptions {
4070
+ "expand"?: string;
4071
+ }
4037
4072
  export interface getRoutingSmsPhonenumbersOptions {
4038
4073
  "phoneNumber"?: string;
4039
4074
  "phoneNumberType"?: Array<string>;
@@ -4068,6 +4103,11 @@ declare namespace RoutingApi {
4068
4103
  "pageNumber"?: number;
4069
4104
  "sortOrder"?: string;
4070
4105
  }
4106
+ export interface getUserSkillgroupsOptions {
4107
+ "pageSize"?: number;
4108
+ "after"?: string;
4109
+ "before"?: string;
4110
+ }
4071
4111
  export interface patchRoutingPredictorOptions {
4072
4112
  "body"?: Models.PatchPredictorRequest;
4073
4113
  }
@@ -4322,6 +4362,7 @@ declare class SearchApi {
4322
4362
  getUsersSearch(q64: string, opts?: SearchApi.getUsersSearchOptions): Promise<Models.UsersSearchResponse>;
4323
4363
  getVoicemailSearch(q64: string, opts?: SearchApi.getVoicemailSearchOptions): Promise<Models.VoicemailsSearchResponse>;
4324
4364
  postAnalyticsConversationsTranscriptsQuery(body: Models.TranscriptConversationDetailSearchRequest): Promise<Models.AnalyticsConversationWithoutAttributesMultiGetResponse>;
4365
+ postConversationsParticipantsAttributesSearch(body: Models.ConversationParticipantSearchRequest): Promise<Models.JsonCursorSearchResponse>;
4325
4366
  postDocumentationGknSearch(body: Models.GKNDocumentationSearchRequest): Promise<Models.GKNDocumentationSearchResponse>;
4326
4367
  postDocumentationSearch(body: Models.DocumentationSearchRequest): Promise<Models.DocumentationSearchResponse>;
4327
4368
  postGroupsSearch(body: Models.GroupSearchRequest): Promise<Models.GroupsSearchResponse>;
@@ -4378,10 +4419,12 @@ declare class SpeechTextAnalyticsApi {
4378
4419
  getSpeechandtextanalyticsConversationCommunicationTranscripturl(conversationId: string, communicationId: string): Promise<Models.TranscriptUrl>;
4379
4420
  getSpeechandtextanalyticsProgram(programId: string): Promise<Models.Program>;
4380
4421
  getSpeechandtextanalyticsProgramMappings(programId: string): Promise<Models.ProgramMappings>;
4422
+ getSpeechandtextanalyticsProgramTranscriptionengines(programId: string): Promise<Models.ProgramTranscriptionEngines>;
4381
4423
  getSpeechandtextanalyticsPrograms(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsProgramsOptions): Promise<Models.ProgramsEntityListing>;
4382
4424
  getSpeechandtextanalyticsProgramsGeneralJob(jobId: string): Promise<Models.GeneralProgramJob>;
4383
4425
  getSpeechandtextanalyticsProgramsMappings(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsProgramsMappingsOptions): Promise<Models.ProgramsMappingsEntityListing>;
4384
4426
  getSpeechandtextanalyticsProgramsPublishjob(jobId: string): Promise<Models.ProgramJob>;
4427
+ getSpeechandtextanalyticsProgramsTranscriptionenginesDialects(): Promise<Models.SupportedDialectsEntityListing>;
4385
4428
  getSpeechandtextanalyticsProgramsUnpublished(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsProgramsUnpublishedOptions): Promise<Models.UnpublishedProgramsEntityListing>;
4386
4429
  getSpeechandtextanalyticsSentimentDialects(): Promise<Models.EntityListing>;
4387
4430
  getSpeechandtextanalyticsSentimentfeedback(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsSentimentfeedbackOptions): Promise<Models.SentimentFeedbackEntityListing>;
@@ -4401,6 +4444,7 @@ declare class SpeechTextAnalyticsApi {
4401
4444
  postSpeechandtextanalyticsTranscriptsSearch(body: Models.TranscriptSearchRequest): Promise<Models.JsonSearchResponse>;
4402
4445
  putSpeechandtextanalyticsProgram(programId: string, body: Models.ProgramRequest): Promise<Models.Program>;
4403
4446
  putSpeechandtextanalyticsProgramMappings(programId: string, body: Models.ProgramMappingsRequest): Promise<Models.ProgramMappings>;
4447
+ putSpeechandtextanalyticsProgramTranscriptionengines(programId: string, body: Models.TranscriptionEnginesRequest): Promise<Models.ProgramTranscriptionEngines>;
4404
4448
  putSpeechandtextanalyticsSettings(body: Models.SpeechTextAnalyticsSettingsRequest): Promise<Models.SpeechTextAnalyticsSettingsResponse>;
4405
4449
  putSpeechandtextanalyticsTopic(topicId: string, body: Models.TopicRequest): Promise<Models.Topic>;
4406
4450
  }
@@ -4979,6 +5023,7 @@ declare class UsersApi {
4979
5023
  getUserRoutinglanguages(userId: string, opts?: UsersApi.getUserRoutinglanguagesOptions): Promise<Models.UserLanguageEntityListing>;
4980
5024
  getUserRoutingskills(userId: string, opts?: UsersApi.getUserRoutingskillsOptions): Promise<Models.UserSkillEntityListing>;
4981
5025
  getUserRoutingstatus(userId: string): Promise<Models.RoutingStatus>;
5026
+ getUserSkillgroups(userId: string, opts?: UsersApi.getUserSkillgroupsOptions): Promise<Models.UserSkillGroupEntityListing>;
4982
5027
  getUserState(userId: string): Promise<Models.UserState>;
4983
5028
  getUserStation(userId: string): Promise<Models.UserStations>;
4984
5029
  getUserSuperiors(userId: string, opts?: UsersApi.getUserSuperiorsOptions): Promise<Array<Models.User>>;
@@ -5091,6 +5136,11 @@ declare namespace UsersApi {
5091
5136
  "pageNumber"?: number;
5092
5137
  "sortOrder"?: string;
5093
5138
  }
5139
+ export interface getUserSkillgroupsOptions {
5140
+ "pageSize"?: number;
5141
+ "after"?: string;
5142
+ "before"?: string;
5143
+ }
5094
5144
  export interface getUserSuperiorsOptions {
5095
5145
  "expand"?: Array<string>;
5096
5146
  }
@@ -5433,6 +5483,7 @@ declare class WorkforceManagementApi {
5433
5483
  postWorkforcemanagementAdherenceHistoricalBulk(opts?: WorkforceManagementApi.postWorkforcemanagementAdherenceHistoricalBulkOptions): Promise<Models.WfmHistoricalAdherenceBulkResponse>;
5434
5484
  postWorkforcemanagementAgentAdherenceExplanations(agentId: string, body: Models.AddAdherenceExplanationAdminRequest): Promise<Models.AdherenceExplanationAsyncResponse>;
5435
5485
  postWorkforcemanagementAgentAdherenceExplanationsQuery(agentId: string, body: Models.AgentQueryAdherenceExplanationsRequest, opts?: WorkforceManagementApi.postWorkforcemanagementAgentAdherenceExplanationsQueryOptions): Promise<Models.AgentQueryAdherenceExplanationsResponse>;
5486
+ postWorkforcemanagementAgentsMePossibleworkshifts(body: Models.AgentPossibleWorkShiftsRequest): Promise<Models.AgentPossibleWorkShiftsResponse>;
5436
5487
  postWorkforcemanagementAgentschedulesMine(opts?: WorkforceManagementApi.postWorkforcemanagementAgentschedulesMineOptions): Promise<Models.BuCurrentAgentScheduleSearchResponse>;
5437
5488
  postWorkforcemanagementBusinessunitActivitycodes(businessUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitActivitycodesOptions): Promise<Models.BusinessUnitActivityCode>;
5438
5489
  postWorkforcemanagementBusinessunitAdherenceExplanationsQuery(businessUnitId: string, body: Models.BuQueryAdherenceExplanationsRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitAdherenceExplanationsQueryOptions): Promise<Models.BuQueryAdherenceExplanationsResponse>;
@@ -5753,6 +5804,17 @@ declare namespace Models {
5753
5804
  "selfUri"?: string;
5754
5805
  }
5755
5806
 
5807
+ export interface AcceleratorInput {
5808
+ "dryRun"?: boolean;
5809
+ "acceleratorId": string;
5810
+ "parameters"?: Array<Models.AcceleratorParameter>;
5811
+ }
5812
+
5813
+ export interface AcceleratorParameter {
5814
+ "name": string;
5815
+ "value": string;
5816
+ }
5817
+
5756
5818
  export interface AcdEndDetailEventTopicAcdEndEvent {
5757
5819
  "eventTime"?: number;
5758
5820
  "conversationId"?: string;
@@ -5876,6 +5938,7 @@ declare namespace Models {
5876
5938
  }
5877
5939
 
5878
5940
  export interface ActionConfig {
5941
+ "timeoutSeconds"?: number;
5879
5942
  "request"?: Models.RequestConfig;
5880
5943
  "response"?: Models.ResponseConfig;
5881
5944
  }
@@ -6445,6 +6508,19 @@ declare namespace Models {
6445
6508
  "maxOwnedCallbackDelayHours"?: number;
6446
6509
  }
6447
6510
 
6511
+ export interface AgentPossibleWorkShiftsRequest {
6512
+ "weekStartDate": string;
6513
+ "weekCount": number;
6514
+ }
6515
+
6516
+ export interface AgentPossibleWorkShiftsResponse {
6517
+ "weekStartDate"?: string;
6518
+ "pattern"?: Array<number>;
6519
+ "weeklyPossibleWorkShifts"?: Array<Models.PossibleWorkShiftsForWeek>;
6520
+ "schedulerIntervalLengthMinutes"?: number;
6521
+ "timeZone"?: string;
6522
+ }
6523
+
6448
6524
  export interface AgentQueryAdherenceExplanationsRequest {
6449
6525
  "startDate": string;
6450
6526
  "endDate": string;
@@ -6924,6 +7000,7 @@ declare namespace Models {
6924
7000
  export interface AppendToDncActionSettings {
6925
7001
  "expire": boolean;
6926
7002
  "expirationDuration"?: string;
7003
+ "listType"?: string;
6927
7004
  }
6928
7005
 
6929
7006
  export interface ApprovalNamespace {
@@ -7643,6 +7720,7 @@ declare namespace Models {
7643
7720
  "clientId"?: Models.AuditTopicAddressableEntityRef;
7644
7721
  "remoteIp"?: Array<string>;
7645
7722
  "serviceName"?: string;
7723
+ "level"?: string;
7646
7724
  "eventTime"?: string;
7647
7725
  "message"?: Models.AuditTopicMessageInfo;
7648
7726
  "action"?: string;
@@ -9755,11 +9833,10 @@ declare namespace Models {
9755
9833
  "entities"?: Array<Models.Channel>;
9756
9834
  }
9757
9835
 
9758
- export interface ChannelMetadata {
9759
- }
9760
-
9761
9836
  export interface ChannelTopic {
9762
9837
  "id"?: string;
9838
+ "state"?: string;
9839
+ "rejectionReason"?: string;
9763
9840
  "selfUri"?: string;
9764
9841
  }
9765
9842
 
@@ -11166,9 +11243,6 @@ declare namespace Models {
11166
11243
  "type"?: string;
11167
11244
  }
11168
11245
 
11169
- export interface ConversationCallEventTopicObject {
11170
- }
11171
-
11172
11246
  export interface ConversationCallEventTopicScoredAgent {
11173
11247
  "agent"?: Models.ConversationCallEventTopicUriReference;
11174
11248
  "score"?: number;
@@ -11185,7 +11259,6 @@ declare namespace Models {
11185
11259
  "tags"?: Array<string>;
11186
11260
  "durationSeconds"?: number;
11187
11261
  "endTime"?: string;
11188
- "additionalProperties"?: { [key: string]: object; };
11189
11262
  }
11190
11263
 
11191
11264
  export interface ConversationCallbackEventTopicCallbackConversation {
@@ -11264,7 +11337,6 @@ declare namespace Models {
11264
11337
  "contactListId"?: string;
11265
11338
  "campaignId"?: string;
11266
11339
  "phoneNumberColumns"?: Array<Models.ConversationCallbackEventTopicPhoneNumberColumn>;
11267
- "additionalProperties"?: { [key: string]: object; };
11268
11340
  }
11269
11341
 
11270
11342
  export interface ConversationCallbackEventTopicErrorBody {
@@ -11306,13 +11378,9 @@ declare namespace Models {
11306
11378
  "type"?: string;
11307
11379
  }
11308
11380
 
11309
- export interface ConversationCallbackEventTopicObject {
11310
- }
11311
-
11312
11381
  export interface ConversationCallbackEventTopicPhoneNumberColumn {
11313
11382
  "columnName"?: string;
11314
11383
  "type"?: string;
11315
- "additionalProperties"?: { [key: string]: object; };
11316
11384
  }
11317
11385
 
11318
11386
  export interface ConversationCallbackEventTopicScoredAgent {
@@ -11336,7 +11404,6 @@ declare namespace Models {
11336
11404
  "tags"?: Array<string>;
11337
11405
  "durationSeconds"?: number;
11338
11406
  "endTime"?: string;
11339
- "additionalProperties"?: { [key: string]: object; };
11340
11407
  }
11341
11408
 
11342
11409
  export interface ConversationChannel {
@@ -11474,9 +11541,6 @@ declare namespace Models {
11474
11541
  "type"?: string;
11475
11542
  }
11476
11543
 
11477
- export interface ConversationChatEventTopicObject {
11478
- }
11479
-
11480
11544
  export interface ConversationChatEventTopicScoredAgent {
11481
11545
  "agent"?: Models.ConversationChatEventTopicUriReference;
11482
11546
  "score"?: number;
@@ -11493,7 +11557,6 @@ declare namespace Models {
11493
11557
  "tags"?: Array<string>;
11494
11558
  "durationSeconds"?: number;
11495
11559
  "endTime"?: string;
11496
- "additionalProperties"?: { [key: string]: object; };
11497
11560
  }
11498
11561
 
11499
11562
  export interface ConversationCobrowseEventTopicCobrowseConversation {
@@ -11601,9 +11664,6 @@ declare namespace Models {
11601
11664
  "type"?: string;
11602
11665
  }
11603
11666
 
11604
- export interface ConversationCobrowseEventTopicObject {
11605
- }
11606
-
11607
11667
  export interface ConversationCobrowseEventTopicScoredAgent {
11608
11668
  "agent"?: Models.ConversationCobrowseEventTopicUriReference;
11609
11669
  "score"?: number;
@@ -11620,7 +11680,6 @@ declare namespace Models {
11620
11680
  "tags"?: Array<string>;
11621
11681
  "durationSeconds"?: number;
11622
11682
  "endTime"?: string;
11623
- "additionalProperties"?: { [key: string]: object; };
11624
11683
  }
11625
11684
 
11626
11685
  export interface ConversationContentAttachment {
@@ -11743,7 +11802,6 @@ declare namespace Models {
11743
11802
  "contentUri"?: string;
11744
11803
  "contentType"?: string;
11745
11804
  "contentLength"?: number;
11746
- "additionalProperties"?: { [key: string]: object; };
11747
11805
  }
11748
11806
 
11749
11807
  export interface ConversationEmailEventTopicConversationRoutingData {
@@ -11852,9 +11910,6 @@ declare namespace Models {
11852
11910
  "type"?: string;
11853
11911
  }
11854
11912
 
11855
- export interface ConversationEmailEventTopicObject {
11856
- }
11857
-
11858
11913
  export interface ConversationEmailEventTopicScoredAgent {
11859
11914
  "agent"?: Models.ConversationEmailEventTopicUriReference;
11860
11915
  "score"?: number;
@@ -11871,7 +11926,6 @@ declare namespace Models {
11871
11926
  "tags"?: Array<string>;
11872
11927
  "durationSeconds"?: number;
11873
11928
  "endTime"?: string;
11874
- "additionalProperties"?: { [key: string]: object; };
11875
11929
  }
11876
11930
 
11877
11931
  export interface ConversationEncryptionConfiguration {
@@ -11917,7 +11971,6 @@ declare namespace Models {
11917
11971
  "addressNormalized"?: string;
11918
11972
  "addressRaw"?: string;
11919
11973
  "addressDisplayable"?: string;
11920
- "additionalProperties"?: { [key: string]: object; };
11921
11974
  }
11922
11975
 
11923
11976
  export interface ConversationEventTopicAfterCallWork {
@@ -11932,7 +11985,6 @@ declare namespace Models {
11932
11985
  "contentUri"?: string;
11933
11986
  "contentType"?: string;
11934
11987
  "contentLength"?: number;
11935
- "additionalProperties"?: { [key: string]: object; };
11936
11988
  }
11937
11989
 
11938
11990
  export interface ConversationEventTopicCall {
@@ -11964,7 +12016,6 @@ declare namespace Models {
11964
12016
  "afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
11965
12017
  "afterCallWorkRequired"?: boolean;
11966
12018
  "agentAssistantId"?: string;
11967
- "additionalProperties"?: { [key: string]: object; };
11968
12019
  }
11969
12020
 
11970
12021
  export interface ConversationEventTopicCallback {
@@ -11994,7 +12045,6 @@ declare namespace Models {
11994
12045
  "afterCallWorkRequired"?: boolean;
11995
12046
  "callerId"?: string;
11996
12047
  "callerIdName"?: string;
11997
- "additionalProperties"?: { [key: string]: object; };
11998
12048
  }
11999
12049
 
12000
12050
  export interface ConversationEventTopicChat {
@@ -12015,7 +12065,6 @@ declare namespace Models {
12015
12065
  "wrapup"?: Models.ConversationEventTopicWrapup;
12016
12066
  "afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
12017
12067
  "afterCallWorkRequired"?: boolean;
12018
- "additionalProperties"?: { [key: string]: object; };
12019
12068
  }
12020
12069
 
12021
12070
  export interface ConversationEventTopicCobrowse {
@@ -12038,13 +12087,13 @@ declare namespace Models {
12038
12087
  "wrapup"?: Models.ConversationEventTopicWrapup;
12039
12088
  "afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
12040
12089
  "afterCallWorkRequired"?: boolean;
12041
- "additionalProperties"?: { [key: string]: object; };
12042
12090
  }
12043
12091
 
12044
12092
  export interface ConversationEventTopicConversation {
12045
12093
  "id"?: string;
12046
12094
  "maxParticipants"?: number;
12047
12095
  "participants"?: Array<Models.ConversationEventTopicParticipant>;
12096
+ "recentTransfers"?: Array<Models.ConversationEventTopicRecentTransfer>;
12048
12097
  "recordingState"?: string;
12049
12098
  "address"?: string;
12050
12099
  "externalTag"?: string;
@@ -12058,13 +12107,17 @@ declare namespace Models {
12058
12107
  "scoredAgents"?: Array<Models.ConversationEventTopicScoredAgent>;
12059
12108
  }
12060
12109
 
12110
+ export interface ConversationEventTopicDestination {
12111
+ "userId"?: string;
12112
+ "address"?: string;
12113
+ }
12114
+
12061
12115
  export interface ConversationEventTopicDialerPreview {
12062
12116
  "id"?: string;
12063
12117
  "contactId"?: string;
12064
12118
  "contactListId"?: string;
12065
12119
  "campaignId"?: string;
12066
12120
  "phoneNumberColumns"?: Array<Models.ConversationEventTopicPhoneNumberColumn>;
12067
- "additionalProperties"?: { [key: string]: object; };
12068
12121
  }
12069
12122
 
12070
12123
  export interface ConversationEventTopicDisconnectReason {
@@ -12096,7 +12149,6 @@ declare namespace Models {
12096
12149
  "wrapup"?: Models.ConversationEventTopicWrapup;
12097
12150
  "afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
12098
12151
  "afterCallWorkRequired"?: boolean;
12099
- "additionalProperties"?: { [key: string]: object; };
12100
12152
  }
12101
12153
 
12102
12154
  export interface ConversationEventTopicErrorDetails {
@@ -12107,7 +12159,6 @@ declare namespace Models {
12107
12159
  "messageParams"?: { [key: string]: string; };
12108
12160
  "contextId"?: string;
12109
12161
  "uri"?: string;
12110
- "additionalProperties"?: { [key: string]: object; };
12111
12162
  }
12112
12163
 
12113
12164
  export interface ConversationEventTopicFaxStatus {
@@ -12121,6 +12172,10 @@ declare namespace Models {
12121
12172
  "lineErrors"?: number;
12122
12173
  }
12123
12174
 
12175
+ export interface ConversationEventTopicInitiator {
12176
+ "userId"?: string;
12177
+ }
12178
+
12124
12179
  export interface ConversationEventTopicJourneyAction {
12125
12180
  "id"?: string;
12126
12181
  "actionMap"?: Models.ConversationEventTopicJourneyActionMap;
@@ -12173,7 +12228,6 @@ declare namespace Models {
12173
12228
  "afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
12174
12229
  "afterCallWorkRequired"?: boolean;
12175
12230
  "agentAssistantId"?: string;
12176
- "additionalProperties"?: { [key: string]: object; };
12177
12231
  }
12178
12232
 
12179
12233
  export interface ConversationEventTopicMessageDetails {
@@ -12259,13 +12313,20 @@ declare namespace Models {
12259
12313
  "socialExpressions"?: Array<Models.ConversationEventTopicSocialExpression>;
12260
12314
  "videos"?: Array<Models.ConversationEventTopicVideo>;
12261
12315
  "workflow"?: Models.ConversationEventTopicWorkflow;
12262
- "additionalProperties"?: { [key: string]: object; };
12263
12316
  }
12264
12317
 
12265
12318
  export interface ConversationEventTopicPhoneNumberColumn {
12266
12319
  "columnName"?: string;
12267
12320
  "type"?: string;
12268
- "additionalProperties"?: { [key: string]: object; };
12321
+ }
12322
+
12323
+ export interface ConversationEventTopicRecentTransfer {
12324
+ "id"?: string;
12325
+ "state"?: string;
12326
+ "dateIssued"?: string;
12327
+ "initiator"?: Models.ConversationEventTopicInitiator;
12328
+ "destination"?: Models.ConversationEventTopicDestination;
12329
+ "transferType"?: string;
12269
12330
  }
12270
12331
 
12271
12332
  export interface ConversationEventTopicScoredAgent {
@@ -12290,7 +12351,6 @@ declare namespace Models {
12290
12351
  "wrapup"?: Models.ConversationEventTopicWrapup;
12291
12352
  "afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
12292
12353
  "afterCallWorkRequired"?: boolean;
12293
- "additionalProperties"?: { [key: string]: object; };
12294
12354
  }
12295
12355
 
12296
12356
  export interface ConversationEventTopicSocialExpression {
@@ -12313,7 +12373,6 @@ declare namespace Models {
12313
12373
  "wrapup"?: Models.ConversationEventTopicWrapup;
12314
12374
  "afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
12315
12375
  "afterCallWorkRequired"?: boolean;
12316
- "additionalProperties"?: { [key: string]: object; };
12317
12376
  }
12318
12377
 
12319
12378
  export interface ConversationEventTopicUriReference {
@@ -12341,7 +12400,6 @@ declare namespace Models {
12341
12400
  "wrapup"?: Models.ConversationEventTopicWrapup;
12342
12401
  "afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
12343
12402
  "afterCallWorkRequired"?: boolean;
12344
- "additionalProperties"?: { [key: string]: object; };
12345
12403
  }
12346
12404
 
12347
12405
  export interface ConversationEventTopicVoicemail {
@@ -12351,7 +12409,6 @@ declare namespace Models {
12351
12409
 
12352
12410
  export interface ConversationEventTopicWorkflow {
12353
12411
  "workflowId"?: string;
12354
- "additionalProperties"?: { [key: string]: object; };
12355
12412
  }
12356
12413
 
12357
12414
  export interface ConversationEventTopicWrapup {
@@ -12360,7 +12417,6 @@ declare namespace Models {
12360
12417
  "tags"?: Array<string>;
12361
12418
  "durationSeconds"?: number;
12362
12419
  "endTime"?: string;
12363
- "additionalProperties"?: { [key: string]: object; };
12364
12420
  }
12365
12421
 
12366
12422
  export interface ConversationEventTyping {
@@ -12425,7 +12481,6 @@ declare namespace Models {
12425
12481
  "messageParams"?: { [key: string]: string; };
12426
12482
  "contextId"?: string;
12427
12483
  "uri"?: string;
12428
- "additionalProperties"?: { [key: string]: object; };
12429
12484
  }
12430
12485
 
12431
12486
  export interface ConversationMessageEventTopicJourneyAction {
@@ -12544,9 +12599,6 @@ declare namespace Models {
12544
12599
  "id"?: string;
12545
12600
  }
12546
12601
 
12547
- export interface ConversationMessageEventTopicObject {
12548
- }
12549
-
12550
12602
  export interface ConversationMessageEventTopicScoredAgent {
12551
12603
  "agent"?: Models.ConversationMessageEventTopicUriReference;
12552
12604
  "score"?: number;
@@ -12563,7 +12615,6 @@ declare namespace Models {
12563
12615
  "tags"?: Array<string>;
12564
12616
  "durationSeconds"?: number;
12565
12617
  "endTime"?: string;
12566
- "additionalProperties"?: { [key: string]: object; };
12567
12618
  }
12568
12619
 
12569
12620
  export interface ConversationMessageMetadata {
@@ -12752,6 +12803,27 @@ declare namespace Models {
12752
12803
  "text": string;
12753
12804
  }
12754
12805
 
12806
+ export interface ConversationParticipantSearchCriteria {
12807
+ "endValue"?: string;
12808
+ "values"?: Array<string>;
12809
+ "startValue"?: string;
12810
+ "value"?: string;
12811
+ "operator"?: string;
12812
+ "group"?: Array<Models.ConversationParticipantSearchCriteria>;
12813
+ "dateFormat"?: string;
12814
+ "type": string;
12815
+ "fields"?: Array<string>;
12816
+ }
12817
+
12818
+ export interface ConversationParticipantSearchRequest {
12819
+ "sortOrder"?: string;
12820
+ "sortBy"?: string;
12821
+ "sort"?: Array<Models.SearchSort>;
12822
+ "returnFields"?: Array<string>;
12823
+ "query"?: Array<Models.ConversationParticipantSearchCriteria>;
12824
+ "cursor"?: string;
12825
+ }
12826
+
12755
12827
  export interface ConversationProperties {
12756
12828
  "isWaiting"?: boolean;
12757
12829
  "isActive"?: boolean;
@@ -12856,9 +12928,6 @@ declare namespace Models {
12856
12928
  "type"?: string;
12857
12929
  }
12858
12930
 
12859
- export interface ConversationScreenShareEventTopicObject {
12860
- }
12861
-
12862
12931
  export interface ConversationScreenShareEventTopicScoredAgent {
12863
12932
  "agent"?: Models.ConversationScreenShareEventTopicUriReference;
12864
12933
  "score"?: number;
@@ -12924,7 +12993,6 @@ declare namespace Models {
12924
12993
  "tags"?: Array<string>;
12925
12994
  "durationSeconds"?: number;
12926
12995
  "endTime"?: string;
12927
- "additionalProperties"?: { [key: string]: object; };
12928
12996
  }
12929
12997
 
12930
12998
  export interface ConversationSecureAttributes {
@@ -12986,9 +13054,6 @@ declare namespace Models {
12986
13054
  "type"?: string;
12987
13055
  }
12988
13056
 
12989
- export interface ConversationSocialExpressionEventTopicObject {
12990
- }
12991
-
12992
13057
  export interface ConversationSocialExpressionEventTopicScoredAgent {
12993
13058
  "agent"?: Models.ConversationSocialExpressionEventTopicUriReference;
12994
13059
  "score"?: number;
@@ -13055,7 +13120,6 @@ declare namespace Models {
13055
13120
  "tags"?: Array<string>;
13056
13121
  "durationSeconds"?: number;
13057
13122
  "endTime"?: string;
13058
- "additionalProperties"?: { [key: string]: object; };
13059
13123
  }
13060
13124
 
13061
13125
  export interface ConversationTagsUpdate {
@@ -13137,9 +13201,6 @@ declare namespace Models {
13137
13201
  "type"?: string;
13138
13202
  }
13139
13203
 
13140
- export interface ConversationVideoEventTopicObject {
13141
- }
13142
-
13143
13204
  export interface ConversationVideoEventTopicScoredAgent {
13144
13205
  "agent"?: Models.ConversationVideoEventTopicUriReference;
13145
13206
  "score"?: number;
@@ -13208,7 +13269,6 @@ declare namespace Models {
13208
13269
  "tags"?: Array<string>;
13209
13270
  "durationSeconds"?: number;
13210
13271
  "endTime"?: string;
13211
- "additionalProperties"?: { [key: string]: object; };
13212
13272
  }
13213
13273
 
13214
13274
  export interface CopyAttachmentsRequest {
@@ -14069,6 +14129,15 @@ declare namespace Models {
14069
14129
  "pageCount"?: number;
14070
14130
  }
14071
14131
 
14132
+ export interface DailyPossibleShift {
14133
+ "dayOfWeek"?: string;
14134
+ "earliestShiftStartMinutesFromMidnight"?: number;
14135
+ "required"?: boolean;
14136
+ "minimumPaidTimeMinutes"?: number;
14137
+ "maximumPaidTimeMinutes"?: number;
14138
+ "intervalScheduleProbabilities"?: Array<number>;
14139
+ }
14140
+
14072
14141
  export interface DataActionConditionPredicate {
14073
14142
  "outputField": string;
14074
14143
  "outputOperator": string;
@@ -15223,6 +15292,7 @@ declare namespace Models {
15223
15292
  "dncCodes"?: Array<string>;
15224
15293
  "licenseId"?: string;
15225
15294
  "division"?: Models.DomainEntityRef;
15295
+ "customExclusionColumn"?: string;
15226
15296
  "selfUri"?: string;
15227
15297
  }
15228
15298
 
@@ -15241,6 +15311,7 @@ declare namespace Models {
15241
15311
  "dncCodes"?: Array<string>;
15242
15312
  "licenseId"?: string;
15243
15313
  "division"?: Models.DomainEntityRef;
15314
+ "customExclusionColumn"?: string;
15244
15315
  "selfUri"?: string;
15245
15316
  }
15246
15317
 
@@ -15281,6 +15352,12 @@ declare namespace Models {
15281
15352
  "pageCount"?: number;
15282
15353
  }
15283
15354
 
15355
+ export interface DncPatchCustomExclusionColumnsRequest {
15356
+ "action"?: string;
15357
+ "customExclusionColumnEntries"?: Array<string>;
15358
+ "expirationDateTime"?: string;
15359
+ }
15360
+
15284
15361
  export interface DncPatchEmailsRequest {
15285
15362
  "action"?: string;
15286
15363
  "emailAddresses"?: Array<string>;
@@ -17211,7 +17288,6 @@ declare namespace Models {
17211
17288
 
17212
17289
  export interface EventSetting {
17213
17290
  "typing"?: Models.TypingSetting;
17214
- "presence"?: Models.PresenceSetting;
17215
17291
  }
17216
17292
 
17217
17293
  export interface EventTyping {
@@ -19445,6 +19521,17 @@ declare namespace Models {
19445
19521
  "pageCount"?: number;
19446
19522
  }
19447
19523
 
19524
+ export interface InfrastructureascodeJob {
19525
+ "id"?: string;
19526
+ "dryRun": boolean;
19527
+ "dateSubmitted"?: string;
19528
+ "submittedBy"?: Models.UserReference;
19529
+ "status"?: string;
19530
+ "errorInfo"?: Models.ErrorInfo;
19531
+ "results"?: string;
19532
+ "selfUri"?: string;
19533
+ }
19534
+
19448
19535
  export interface InitialConfiguration {
19449
19536
  "audioState"?: Models.AudioState;
19450
19537
  "alerting"?: boolean;
@@ -19465,6 +19552,15 @@ declare namespace Models {
19465
19552
  "actionContext"?: string;
19466
19553
  }
19467
19554
 
19555
+ export interface InstagramId {
19556
+ "ids"?: Array<Models.InstagramScopedId>;
19557
+ "displayName"?: string;
19558
+ }
19559
+
19560
+ export interface InstagramScopedId {
19561
+ "scopedId"?: string;
19562
+ }
19563
+
19468
19564
  export interface Integration {
19469
19565
  "id"?: string;
19470
19566
  "name"?: string;
@@ -20525,6 +20621,13 @@ declare namespace Models {
20525
20621
  "traits"?: { [key: string]: Models.JourneyWebEventsNotificationCustomEventAttribute; };
20526
20622
  }
20527
20623
 
20624
+ export interface JsonCursorSearchResponse {
20625
+ "types": Array<string>;
20626
+ "results": object;
20627
+ "aggregations"?: object;
20628
+ "cursor"?: string;
20629
+ }
20630
+
20528
20631
  export interface JsonNode {
20529
20632
  }
20530
20633
 
@@ -20958,6 +21061,7 @@ declare namespace Models {
20958
21061
 
20959
21062
  export interface KnowledgeExportJobDocumentsFilter {
20960
21063
  "interval"?: string;
21064
+ "entities"?: Array<Models.Entity>;
20961
21065
  }
20962
21066
 
20963
21067
  export interface KnowledgeExportJobFilter {
@@ -21451,6 +21555,11 @@ declare namespace Models {
21451
21555
  "selfUri"?: string;
21452
21556
  }
21453
21557
 
21558
+ export interface LearningAssignmentReschedule {
21559
+ "dateRecommendedForCompletion": string;
21560
+ "lengthInMinutes"?: number;
21561
+ }
21562
+
21454
21563
  export interface LearningAssignmentRuleRunTopicLearningAssignmentRuleRunNotification {
21455
21564
  "entities"?: Array<Models.LearningAssignmentRuleRunTopicLearningAssignmentsCreated>;
21456
21565
  "total"?: number;
@@ -21666,6 +21775,51 @@ declare namespace Models {
21666
21775
  "pageCount"?: number;
21667
21776
  }
21668
21777
 
21778
+ export interface LearningScheduleSlotsQueryRequest {
21779
+ "interval": string;
21780
+ "lengthInMinutes": number;
21781
+ "userIds": Array<string>;
21782
+ "interruptibleAssignmentId"?: string;
21783
+ }
21784
+
21785
+ export interface LearningScheduleSlotsQueryResponse {
21786
+ "suggestedSlots"?: Array<Models.LearningSlot>;
21787
+ "wfmScheduleActivities"?: Array<Models.LearningSlotWfmScheduleActivity>;
21788
+ }
21789
+
21790
+ export interface LearningSlot {
21791
+ "dateStart"?: string;
21792
+ "lengthInMinutes"?: number;
21793
+ "staffingDifference"?: number;
21794
+ "differenceRating"?: string;
21795
+ }
21796
+
21797
+ export interface LearningSlotFullDayTimeOffMarker {
21798
+ "businessUnitDate"?: string;
21799
+ "lengthMinutes"?: number;
21800
+ "description"?: string;
21801
+ "activityCodeId"?: string;
21802
+ "paid"?: boolean;
21803
+ "timeOffRequestId"?: string;
21804
+ }
21805
+
21806
+ export interface LearningSlotScheduleActivity {
21807
+ "dateStart"?: string;
21808
+ "lengthMinutes"?: number;
21809
+ "description"?: string;
21810
+ "activityCodeId"?: string;
21811
+ "paid"?: boolean;
21812
+ "timeOffRequestId"?: string;
21813
+ "externalActivityId"?: string;
21814
+ "externalActivityType"?: string;
21815
+ }
21816
+
21817
+ export interface LearningSlotWfmScheduleActivity {
21818
+ "user"?: Models.UserReference;
21819
+ "activities"?: Array<Models.LearningSlotScheduleActivity>;
21820
+ "fullDayTimeOffMarkers"?: Array<Models.LearningSlotFullDayTimeOffMarker>;
21821
+ }
21822
+
21669
21823
  export interface LexBot {
21670
21824
  "id"?: string;
21671
21825
  "name"?: string;
@@ -22015,12 +22169,6 @@ declare namespace Models {
22015
22169
  "selfUri"?: string;
22016
22170
  }
22017
22171
 
22018
- export interface LocalEncryptionConfigurationListing {
22019
- "total"?: number;
22020
- "entities"?: Array<Models.LocalEncryptionConfiguration>;
22021
- "selfUri"?: string;
22022
- }
22023
-
22024
22172
  export interface LocalEncryptionKeyRequest {
22025
22173
  "configId": string;
22026
22174
  "publicKey": string;
@@ -23629,7 +23777,7 @@ declare namespace Models {
23629
23777
 
23630
23778
  export interface OpenMessageContent {
23631
23779
  "contentType": string;
23632
- "attachment"?: Models.ContentAttachment;
23780
+ "attachment"?: Models.ConversationContentAttachment;
23633
23781
  }
23634
23782
 
23635
23783
  export interface OpenMessagingChannel {
@@ -23670,7 +23818,7 @@ declare namespace Models {
23670
23818
  "text"?: string;
23671
23819
  "content"?: Array<Models.OpenMessageContent>;
23672
23820
  "status"?: string;
23673
- "reasons"?: Array<Models.Reason>;
23821
+ "reasons"?: Array<Models.ConversationReason>;
23674
23822
  "isFinalReceipt"?: boolean;
23675
23823
  "direction"?: string;
23676
23824
  "metadata"?: { [key: string]: string; };
@@ -24995,6 +25143,11 @@ declare namespace Models {
24995
25143
  "bottomSpace"?: number;
24996
25144
  }
24997
25145
 
25146
+ export interface PossibleWorkShiftsForWeek {
25147
+ "id"?: number;
25148
+ "dailyPossibleShifts"?: Array<Models.DailyPossibleShift>;
25149
+ }
25150
+
24998
25151
  export interface PostActionInput {
24999
25152
  "category": string;
25000
25153
  "name": string;
@@ -25167,10 +25320,6 @@ declare namespace Models {
25167
25320
  "modifiedDate"?: string;
25168
25321
  }
25169
25322
 
25170
- export interface PresenceSetting {
25171
- "join"?: Models.SettingDirection;
25172
- }
25173
-
25174
25323
  export interface ProcessScheduleUpdateUploadRequest {
25175
25324
  "uploadKey": string;
25176
25325
  "teamIds"?: Array<string>;
@@ -25225,6 +25374,13 @@ declare namespace Models {
25225
25374
  "tags"?: Array<string>;
25226
25375
  }
25227
25376
 
25377
+ export interface ProgramTranscriptionEngines {
25378
+ "program"?: Models.BaseProgramEntity;
25379
+ "transcriptionEngines"?: Array<Models.TranscriptionEngines>;
25380
+ "modifiedBy"?: Models.AddressableEntityRef;
25381
+ "dateModified"?: string;
25382
+ }
25383
+
25228
25384
  export interface ProgramsEntityListing {
25229
25385
  "entities"?: Array<Models.ListedProgram>;
25230
25386
  "pageSize"?: number;
@@ -25701,9 +25857,6 @@ declare namespace Models {
25701
25857
  "type"?: string;
25702
25858
  }
25703
25859
 
25704
- export interface QueueConversationCallEventTopicObject {
25705
- }
25706
-
25707
25860
  export interface QueueConversationCallEventTopicScoredAgent {
25708
25861
  "agent"?: Models.QueueConversationCallEventTopicUriReference;
25709
25862
  "score"?: number;
@@ -25720,7 +25873,6 @@ declare namespace Models {
25720
25873
  "tags"?: Array<string>;
25721
25874
  "durationSeconds"?: number;
25722
25875
  "endTime"?: string;
25723
- "additionalProperties"?: { [key: string]: object; };
25724
25876
  }
25725
25877
 
25726
25878
  export interface QueueConversationCallbackEventTopicCallbackConversation {
@@ -25799,7 +25951,6 @@ declare namespace Models {
25799
25951
  "contactListId"?: string;
25800
25952
  "campaignId"?: string;
25801
25953
  "phoneNumberColumns"?: Array<Models.QueueConversationCallbackEventTopicPhoneNumberColumn>;
25802
- "additionalProperties"?: { [key: string]: object; };
25803
25954
  }
25804
25955
 
25805
25956
  export interface QueueConversationCallbackEventTopicErrorBody {
@@ -25841,13 +25992,9 @@ declare namespace Models {
25841
25992
  "type"?: string;
25842
25993
  }
25843
25994
 
25844
- export interface QueueConversationCallbackEventTopicObject {
25845
- }
25846
-
25847
25995
  export interface QueueConversationCallbackEventTopicPhoneNumberColumn {
25848
25996
  "columnName"?: string;
25849
25997
  "type"?: string;
25850
- "additionalProperties"?: { [key: string]: object; };
25851
25998
  }
25852
25999
 
25853
26000
  export interface QueueConversationCallbackEventTopicScoredAgent {
@@ -25871,7 +26018,6 @@ declare namespace Models {
25871
26018
  "tags"?: Array<string>;
25872
26019
  "durationSeconds"?: number;
25873
26020
  "endTime"?: string;
25874
- "additionalProperties"?: { [key: string]: object; };
25875
26021
  }
25876
26022
 
25877
26023
  export interface QueueConversationChatEventTopicChatConversation {
@@ -25976,9 +26122,6 @@ declare namespace Models {
25976
26122
  "type"?: string;
25977
26123
  }
25978
26124
 
25979
- export interface QueueConversationChatEventTopicObject {
25980
- }
25981
-
25982
26125
  export interface QueueConversationChatEventTopicScoredAgent {
25983
26126
  "agent"?: Models.QueueConversationChatEventTopicUriReference;
25984
26127
  "score"?: number;
@@ -25995,7 +26138,6 @@ declare namespace Models {
25995
26138
  "tags"?: Array<string>;
25996
26139
  "durationSeconds"?: number;
25997
26140
  "endTime"?: string;
25998
- "additionalProperties"?: { [key: string]: object; };
25999
26141
  }
26000
26142
 
26001
26143
  export interface QueueConversationCobrowseEventTopicCobrowseConversation {
@@ -26103,9 +26245,6 @@ declare namespace Models {
26103
26245
  "type"?: string;
26104
26246
  }
26105
26247
 
26106
- export interface QueueConversationCobrowseEventTopicObject {
26107
- }
26108
-
26109
26248
  export interface QueueConversationCobrowseEventTopicScoredAgent {
26110
26249
  "agent"?: Models.QueueConversationCobrowseEventTopicUriReference;
26111
26250
  "score"?: number;
@@ -26122,7 +26261,6 @@ declare namespace Models {
26122
26261
  "tags"?: Array<string>;
26123
26262
  "durationSeconds"?: number;
26124
26263
  "endTime"?: string;
26125
- "additionalProperties"?: { [key: string]: object; };
26126
26264
  }
26127
26265
 
26128
26266
  export interface QueueConversationEmailEventTopicAttachment {
@@ -26131,7 +26269,6 @@ declare namespace Models {
26131
26269
  "contentUri"?: string;
26132
26270
  "contentType"?: string;
26133
26271
  "contentLength"?: number;
26134
- "additionalProperties"?: { [key: string]: object; };
26135
26272
  }
26136
26273
 
26137
26274
  export interface QueueConversationEmailEventTopicConversationRoutingData {
@@ -26240,9 +26377,6 @@ declare namespace Models {
26240
26377
  "type"?: string;
26241
26378
  }
26242
26379
 
26243
- export interface QueueConversationEmailEventTopicObject {
26244
- }
26245
-
26246
26380
  export interface QueueConversationEmailEventTopicScoredAgent {
26247
26381
  "agent"?: Models.QueueConversationEmailEventTopicUriReference;
26248
26382
  "score"?: number;
@@ -26259,7 +26393,6 @@ declare namespace Models {
26259
26393
  "tags"?: Array<string>;
26260
26394
  "durationSeconds"?: number;
26261
26395
  "endTime"?: string;
26262
- "additionalProperties"?: { [key: string]: object; };
26263
26396
  }
26264
26397
 
26265
26398
  export interface QueueConversationEventTopicAddress {
@@ -26268,7 +26401,6 @@ declare namespace Models {
26268
26401
  "addressNormalized"?: string;
26269
26402
  "addressRaw"?: string;
26270
26403
  "addressDisplayable"?: string;
26271
- "additionalProperties"?: { [key: string]: object; };
26272
26404
  }
26273
26405
 
26274
26406
  export interface QueueConversationEventTopicAfterCallWork {
@@ -26283,7 +26415,6 @@ declare namespace Models {
26283
26415
  "contentUri"?: string;
26284
26416
  "contentType"?: string;
26285
26417
  "contentLength"?: number;
26286
- "additionalProperties"?: { [key: string]: object; };
26287
26418
  }
26288
26419
 
26289
26420
  export interface QueueConversationEventTopicCall {
@@ -26315,7 +26446,6 @@ declare namespace Models {
26315
26446
  "afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
26316
26447
  "afterCallWorkRequired"?: boolean;
26317
26448
  "agentAssistantId"?: string;
26318
- "additionalProperties"?: { [key: string]: object; };
26319
26449
  }
26320
26450
 
26321
26451
  export interface QueueConversationEventTopicCallback {
@@ -26345,7 +26475,6 @@ declare namespace Models {
26345
26475
  "afterCallWorkRequired"?: boolean;
26346
26476
  "callerId"?: string;
26347
26477
  "callerIdName"?: string;
26348
- "additionalProperties"?: { [key: string]: object; };
26349
26478
  }
26350
26479
 
26351
26480
  export interface QueueConversationEventTopicChat {
@@ -26366,7 +26495,6 @@ declare namespace Models {
26366
26495
  "wrapup"?: Models.QueueConversationEventTopicWrapup;
26367
26496
  "afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
26368
26497
  "afterCallWorkRequired"?: boolean;
26369
- "additionalProperties"?: { [key: string]: object; };
26370
26498
  }
26371
26499
 
26372
26500
  export interface QueueConversationEventTopicCobrowse {
@@ -26389,13 +26517,13 @@ declare namespace Models {
26389
26517
  "wrapup"?: Models.QueueConversationEventTopicWrapup;
26390
26518
  "afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
26391
26519
  "afterCallWorkRequired"?: boolean;
26392
- "additionalProperties"?: { [key: string]: object; };
26393
26520
  }
26394
26521
 
26395
26522
  export interface QueueConversationEventTopicConversation {
26396
26523
  "id"?: string;
26397
26524
  "maxParticipants"?: number;
26398
26525
  "participants"?: Array<Models.QueueConversationEventTopicParticipant>;
26526
+ "recentTransfers"?: Array<Models.QueueConversationEventTopicRecentTransfer>;
26399
26527
  "recordingState"?: string;
26400
26528
  "address"?: string;
26401
26529
  "externalTag"?: string;
@@ -26409,13 +26537,17 @@ declare namespace Models {
26409
26537
  "scoredAgents"?: Array<Models.QueueConversationEventTopicScoredAgent>;
26410
26538
  }
26411
26539
 
26540
+ export interface QueueConversationEventTopicDestination {
26541
+ "userId"?: string;
26542
+ "address"?: string;
26543
+ }
26544
+
26412
26545
  export interface QueueConversationEventTopicDialerPreview {
26413
26546
  "id"?: string;
26414
26547
  "contactId"?: string;
26415
26548
  "contactListId"?: string;
26416
26549
  "campaignId"?: string;
26417
26550
  "phoneNumberColumns"?: Array<Models.QueueConversationEventTopicPhoneNumberColumn>;
26418
- "additionalProperties"?: { [key: string]: object; };
26419
26551
  }
26420
26552
 
26421
26553
  export interface QueueConversationEventTopicDisconnectReason {
@@ -26447,7 +26579,6 @@ declare namespace Models {
26447
26579
  "wrapup"?: Models.QueueConversationEventTopicWrapup;
26448
26580
  "afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
26449
26581
  "afterCallWorkRequired"?: boolean;
26450
- "additionalProperties"?: { [key: string]: object; };
26451
26582
  }
26452
26583
 
26453
26584
  export interface QueueConversationEventTopicErrorDetails {
@@ -26458,7 +26589,6 @@ declare namespace Models {
26458
26589
  "messageParams"?: { [key: string]: string; };
26459
26590
  "contextId"?: string;
26460
26591
  "uri"?: string;
26461
- "additionalProperties"?: { [key: string]: object; };
26462
26592
  }
26463
26593
 
26464
26594
  export interface QueueConversationEventTopicFaxStatus {
@@ -26472,6 +26602,10 @@ declare namespace Models {
26472
26602
  "lineErrors"?: number;
26473
26603
  }
26474
26604
 
26605
+ export interface QueueConversationEventTopicInitiator {
26606
+ "userId"?: string;
26607
+ }
26608
+
26475
26609
  export interface QueueConversationEventTopicJourneyAction {
26476
26610
  "id"?: string;
26477
26611
  "actionMap"?: Models.QueueConversationEventTopicJourneyActionMap;
@@ -26524,7 +26658,6 @@ declare namespace Models {
26524
26658
  "afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
26525
26659
  "afterCallWorkRequired"?: boolean;
26526
26660
  "agentAssistantId"?: string;
26527
- "additionalProperties"?: { [key: string]: object; };
26528
26661
  }
26529
26662
 
26530
26663
  export interface QueueConversationEventTopicMessageDetails {
@@ -26610,13 +26743,20 @@ declare namespace Models {
26610
26743
  "socialExpressions"?: Array<Models.QueueConversationEventTopicSocialExpression>;
26611
26744
  "videos"?: Array<Models.QueueConversationEventTopicVideo>;
26612
26745
  "workflow"?: Models.QueueConversationEventTopicWorkflow;
26613
- "additionalProperties"?: { [key: string]: object; };
26614
26746
  }
26615
26747
 
26616
26748
  export interface QueueConversationEventTopicPhoneNumberColumn {
26617
26749
  "columnName"?: string;
26618
26750
  "type"?: string;
26619
- "additionalProperties"?: { [key: string]: object; };
26751
+ }
26752
+
26753
+ export interface QueueConversationEventTopicRecentTransfer {
26754
+ "id"?: string;
26755
+ "state"?: string;
26756
+ "dateIssued"?: string;
26757
+ "initiator"?: Models.QueueConversationEventTopicInitiator;
26758
+ "destination"?: Models.QueueConversationEventTopicDestination;
26759
+ "transferType"?: string;
26620
26760
  }
26621
26761
 
26622
26762
  export interface QueueConversationEventTopicScoredAgent {
@@ -26641,7 +26781,6 @@ declare namespace Models {
26641
26781
  "wrapup"?: Models.QueueConversationEventTopicWrapup;
26642
26782
  "afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
26643
26783
  "afterCallWorkRequired"?: boolean;
26644
- "additionalProperties"?: { [key: string]: object; };
26645
26784
  }
26646
26785
 
26647
26786
  export interface QueueConversationEventTopicSocialExpression {
@@ -26664,7 +26803,6 @@ declare namespace Models {
26664
26803
  "wrapup"?: Models.QueueConversationEventTopicWrapup;
26665
26804
  "afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
26666
26805
  "afterCallWorkRequired"?: boolean;
26667
- "additionalProperties"?: { [key: string]: object; };
26668
26806
  }
26669
26807
 
26670
26808
  export interface QueueConversationEventTopicUriReference {
@@ -26692,7 +26830,6 @@ declare namespace Models {
26692
26830
  "wrapup"?: Models.QueueConversationEventTopicWrapup;
26693
26831
  "afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
26694
26832
  "afterCallWorkRequired"?: boolean;
26695
- "additionalProperties"?: { [key: string]: object; };
26696
26833
  }
26697
26834
 
26698
26835
  export interface QueueConversationEventTopicVoicemail {
@@ -26702,7 +26839,6 @@ declare namespace Models {
26702
26839
 
26703
26840
  export interface QueueConversationEventTopicWorkflow {
26704
26841
  "workflowId"?: string;
26705
- "additionalProperties"?: { [key: string]: object; };
26706
26842
  }
26707
26843
 
26708
26844
  export interface QueueConversationEventTopicWrapup {
@@ -26711,7 +26847,6 @@ declare namespace Models {
26711
26847
  "tags"?: Array<string>;
26712
26848
  "durationSeconds"?: number;
26713
26849
  "endTime"?: string;
26714
- "additionalProperties"?: { [key: string]: object; };
26715
26850
  }
26716
26851
 
26717
26852
  export interface QueueConversationMessageEventTopicConversationRoutingData {
@@ -26750,7 +26885,6 @@ declare namespace Models {
26750
26885
  "messageParams"?: { [key: string]: string; };
26751
26886
  "contextId"?: string;
26752
26887
  "uri"?: string;
26753
- "additionalProperties"?: { [key: string]: object; };
26754
26888
  }
26755
26889
 
26756
26890
  export interface QueueConversationMessageEventTopicJourneyAction {
@@ -26869,9 +27003,6 @@ declare namespace Models {
26869
27003
  "id"?: string;
26870
27004
  }
26871
27005
 
26872
- export interface QueueConversationMessageEventTopicObject {
26873
- }
26874
-
26875
27006
  export interface QueueConversationMessageEventTopicScoredAgent {
26876
27007
  "agent"?: Models.QueueConversationMessageEventTopicUriReference;
26877
27008
  "score"?: number;
@@ -26888,7 +27019,6 @@ declare namespace Models {
26888
27019
  "tags"?: Array<string>;
26889
27020
  "durationSeconds"?: number;
26890
27021
  "endTime"?: string;
26891
- "additionalProperties"?: { [key: string]: object; };
26892
27022
  }
26893
27023
 
26894
27024
  export interface QueueConversationScreenShareEventTopicConversationRoutingData {
@@ -26945,9 +27075,6 @@ declare namespace Models {
26945
27075
  "type"?: string;
26946
27076
  }
26947
27077
 
26948
- export interface QueueConversationScreenShareEventTopicObject {
26949
- }
26950
-
26951
27078
  export interface QueueConversationScreenShareEventTopicScoredAgent {
26952
27079
  "agent"?: Models.QueueConversationScreenShareEventTopicUriReference;
26953
27080
  "score"?: number;
@@ -27013,7 +27140,6 @@ declare namespace Models {
27013
27140
  "tags"?: Array<string>;
27014
27141
  "durationSeconds"?: number;
27015
27142
  "endTime"?: string;
27016
- "additionalProperties"?: { [key: string]: object; };
27017
27143
  }
27018
27144
 
27019
27145
  export interface QueueConversationSocialExpressionEventTopicAddress {
@@ -27022,7 +27148,6 @@ declare namespace Models {
27022
27148
  "addressNormalized"?: string;
27023
27149
  "addressRaw"?: string;
27024
27150
  "addressDisplayable"?: string;
27025
- "additionalProperties"?: { [key: string]: object; };
27026
27151
  }
27027
27152
 
27028
27153
  export interface QueueConversationSocialExpressionEventTopicAfterCallWork {
@@ -27037,7 +27162,6 @@ declare namespace Models {
27037
27162
  "contentUri"?: string;
27038
27163
  "contentType"?: string;
27039
27164
  "contentLength"?: number;
27040
- "additionalProperties"?: { [key: string]: object; };
27041
27165
  }
27042
27166
 
27043
27167
  export interface QueueConversationSocialExpressionEventTopicCall {
@@ -27069,7 +27193,6 @@ declare namespace Models {
27069
27193
  "afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
27070
27194
  "afterCallWorkRequired"?: boolean;
27071
27195
  "agentAssistantId"?: string;
27072
- "additionalProperties"?: { [key: string]: object; };
27073
27196
  }
27074
27197
 
27075
27198
  export interface QueueConversationSocialExpressionEventTopicCallback {
@@ -27099,7 +27222,6 @@ declare namespace Models {
27099
27222
  "afterCallWorkRequired"?: boolean;
27100
27223
  "callerId"?: string;
27101
27224
  "callerIdName"?: string;
27102
- "additionalProperties"?: { [key: string]: object; };
27103
27225
  }
27104
27226
 
27105
27227
  export interface QueueConversationSocialExpressionEventTopicChat {
@@ -27120,7 +27242,6 @@ declare namespace Models {
27120
27242
  "wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
27121
27243
  "afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
27122
27244
  "afterCallWorkRequired"?: boolean;
27123
- "additionalProperties"?: { [key: string]: object; };
27124
27245
  }
27125
27246
 
27126
27247
  export interface QueueConversationSocialExpressionEventTopicCobrowse {
@@ -27143,13 +27264,13 @@ declare namespace Models {
27143
27264
  "wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
27144
27265
  "afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
27145
27266
  "afterCallWorkRequired"?: boolean;
27146
- "additionalProperties"?: { [key: string]: object; };
27147
27267
  }
27148
27268
 
27149
27269
  export interface QueueConversationSocialExpressionEventTopicConversation {
27150
27270
  "id"?: string;
27151
27271
  "maxParticipants"?: number;
27152
27272
  "participants"?: Array<Models.QueueConversationSocialExpressionEventTopicParticipant>;
27273
+ "recentTransfers"?: Array<Models.QueueConversationSocialExpressionEventTopicRecentTransfer>;
27153
27274
  "recordingState"?: string;
27154
27275
  "address"?: string;
27155
27276
  "externalTag"?: string;
@@ -27163,13 +27284,17 @@ declare namespace Models {
27163
27284
  "scoredAgents"?: Array<Models.QueueConversationSocialExpressionEventTopicScoredAgent>;
27164
27285
  }
27165
27286
 
27287
+ export interface QueueConversationSocialExpressionEventTopicDestination {
27288
+ "userId"?: string;
27289
+ "address"?: string;
27290
+ }
27291
+
27166
27292
  export interface QueueConversationSocialExpressionEventTopicDialerPreview {
27167
27293
  "id"?: string;
27168
27294
  "contactId"?: string;
27169
27295
  "contactListId"?: string;
27170
27296
  "campaignId"?: string;
27171
27297
  "phoneNumberColumns"?: Array<Models.QueueConversationSocialExpressionEventTopicPhoneNumberColumn>;
27172
- "additionalProperties"?: { [key: string]: object; };
27173
27298
  }
27174
27299
 
27175
27300
  export interface QueueConversationSocialExpressionEventTopicDisconnectReason {
@@ -27201,7 +27326,6 @@ declare namespace Models {
27201
27326
  "wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
27202
27327
  "afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
27203
27328
  "afterCallWorkRequired"?: boolean;
27204
- "additionalProperties"?: { [key: string]: object; };
27205
27329
  }
27206
27330
 
27207
27331
  export interface QueueConversationSocialExpressionEventTopicErrorDetails {
@@ -27212,7 +27336,6 @@ declare namespace Models {
27212
27336
  "messageParams"?: { [key: string]: string; };
27213
27337
  "contextId"?: string;
27214
27338
  "uri"?: string;
27215
- "additionalProperties"?: { [key: string]: object; };
27216
27339
  }
27217
27340
 
27218
27341
  export interface QueueConversationSocialExpressionEventTopicFaxStatus {
@@ -27226,6 +27349,10 @@ declare namespace Models {
27226
27349
  "lineErrors"?: number;
27227
27350
  }
27228
27351
 
27352
+ export interface QueueConversationSocialExpressionEventTopicInitiator {
27353
+ "userId"?: string;
27354
+ }
27355
+
27229
27356
  export interface QueueConversationSocialExpressionEventTopicJourneyAction {
27230
27357
  "id"?: string;
27231
27358
  "actionMap"?: Models.QueueConversationSocialExpressionEventTopicJourneyActionMap;
@@ -27278,7 +27405,6 @@ declare namespace Models {
27278
27405
  "afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
27279
27406
  "afterCallWorkRequired"?: boolean;
27280
27407
  "agentAssistantId"?: string;
27281
- "additionalProperties"?: { [key: string]: object; };
27282
27408
  }
27283
27409
 
27284
27410
  export interface QueueConversationSocialExpressionEventTopicMessageDetails {
@@ -27364,13 +27490,20 @@ declare namespace Models {
27364
27490
  "socialExpressions"?: Array<Models.QueueConversationSocialExpressionEventTopicSocialExpression>;
27365
27491
  "videos"?: Array<Models.QueueConversationSocialExpressionEventTopicVideo>;
27366
27492
  "workflow"?: Models.QueueConversationSocialExpressionEventTopicWorkflow;
27367
- "additionalProperties"?: { [key: string]: object; };
27368
27493
  }
27369
27494
 
27370
27495
  export interface QueueConversationSocialExpressionEventTopicPhoneNumberColumn {
27371
27496
  "columnName"?: string;
27372
27497
  "type"?: string;
27373
- "additionalProperties"?: { [key: string]: object; };
27498
+ }
27499
+
27500
+ export interface QueueConversationSocialExpressionEventTopicRecentTransfer {
27501
+ "id"?: string;
27502
+ "state"?: string;
27503
+ "dateIssued"?: string;
27504
+ "initiator"?: Models.QueueConversationSocialExpressionEventTopicInitiator;
27505
+ "destination"?: Models.QueueConversationSocialExpressionEventTopicDestination;
27506
+ "transferType"?: string;
27374
27507
  }
27375
27508
 
27376
27509
  export interface QueueConversationSocialExpressionEventTopicScoredAgent {
@@ -27395,7 +27528,6 @@ declare namespace Models {
27395
27528
  "wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
27396
27529
  "afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
27397
27530
  "afterCallWorkRequired"?: boolean;
27398
- "additionalProperties"?: { [key: string]: object; };
27399
27531
  }
27400
27532
 
27401
27533
  export interface QueueConversationSocialExpressionEventTopicSocialExpression {
@@ -27418,7 +27550,6 @@ declare namespace Models {
27418
27550
  "wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
27419
27551
  "afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
27420
27552
  "afterCallWorkRequired"?: boolean;
27421
- "additionalProperties"?: { [key: string]: object; };
27422
27553
  }
27423
27554
 
27424
27555
  export interface QueueConversationSocialExpressionEventTopicUriReference {
@@ -27446,7 +27577,6 @@ declare namespace Models {
27446
27577
  "wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
27447
27578
  "afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
27448
27579
  "afterCallWorkRequired"?: boolean;
27449
- "additionalProperties"?: { [key: string]: object; };
27450
27580
  }
27451
27581
 
27452
27582
  export interface QueueConversationSocialExpressionEventTopicVoicemail {
@@ -27456,7 +27586,6 @@ declare namespace Models {
27456
27586
 
27457
27587
  export interface QueueConversationSocialExpressionEventTopicWorkflow {
27458
27588
  "workflowId"?: string;
27459
- "additionalProperties"?: { [key: string]: object; };
27460
27589
  }
27461
27590
 
27462
27591
  export interface QueueConversationSocialExpressionEventTopicWrapup {
@@ -27465,7 +27594,6 @@ declare namespace Models {
27465
27594
  "tags"?: Array<string>;
27466
27595
  "durationSeconds"?: number;
27467
27596
  "endTime"?: string;
27468
- "additionalProperties"?: { [key: string]: object; };
27469
27597
  }
27470
27598
 
27471
27599
  export interface QueueConversationVideoEventTopicAddress {
@@ -27474,7 +27602,6 @@ declare namespace Models {
27474
27602
  "addressNormalized"?: string;
27475
27603
  "addressRaw"?: string;
27476
27604
  "addressDisplayable"?: string;
27477
- "additionalProperties"?: { [key: string]: object; };
27478
27605
  }
27479
27606
 
27480
27607
  export interface QueueConversationVideoEventTopicAfterCallWork {
@@ -27489,7 +27616,6 @@ declare namespace Models {
27489
27616
  "contentUri"?: string;
27490
27617
  "contentType"?: string;
27491
27618
  "contentLength"?: number;
27492
- "additionalProperties"?: { [key: string]: object; };
27493
27619
  }
27494
27620
 
27495
27621
  export interface QueueConversationVideoEventTopicCall {
@@ -27521,7 +27647,6 @@ declare namespace Models {
27521
27647
  "afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
27522
27648
  "afterCallWorkRequired"?: boolean;
27523
27649
  "agentAssistantId"?: string;
27524
- "additionalProperties"?: { [key: string]: object; };
27525
27650
  }
27526
27651
 
27527
27652
  export interface QueueConversationVideoEventTopicCallback {
@@ -27551,7 +27676,6 @@ declare namespace Models {
27551
27676
  "afterCallWorkRequired"?: boolean;
27552
27677
  "callerId"?: string;
27553
27678
  "callerIdName"?: string;
27554
- "additionalProperties"?: { [key: string]: object; };
27555
27679
  }
27556
27680
 
27557
27681
  export interface QueueConversationVideoEventTopicChat {
@@ -27572,7 +27696,6 @@ declare namespace Models {
27572
27696
  "wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
27573
27697
  "afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
27574
27698
  "afterCallWorkRequired"?: boolean;
27575
- "additionalProperties"?: { [key: string]: object; };
27576
27699
  }
27577
27700
 
27578
27701
  export interface QueueConversationVideoEventTopicCobrowse {
@@ -27595,13 +27718,13 @@ declare namespace Models {
27595
27718
  "wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
27596
27719
  "afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
27597
27720
  "afterCallWorkRequired"?: boolean;
27598
- "additionalProperties"?: { [key: string]: object; };
27599
27721
  }
27600
27722
 
27601
27723
  export interface QueueConversationVideoEventTopicConversation {
27602
27724
  "id"?: string;
27603
27725
  "maxParticipants"?: number;
27604
27726
  "participants"?: Array<Models.QueueConversationVideoEventTopicParticipant>;
27727
+ "recentTransfers"?: Array<Models.QueueConversationVideoEventTopicRecentTransfer>;
27605
27728
  "recordingState"?: string;
27606
27729
  "address"?: string;
27607
27730
  "externalTag"?: string;
@@ -27615,13 +27738,17 @@ declare namespace Models {
27615
27738
  "scoredAgents"?: Array<Models.QueueConversationVideoEventTopicScoredAgent>;
27616
27739
  }
27617
27740
 
27741
+ export interface QueueConversationVideoEventTopicDestination {
27742
+ "userId"?: string;
27743
+ "address"?: string;
27744
+ }
27745
+
27618
27746
  export interface QueueConversationVideoEventTopicDialerPreview {
27619
27747
  "id"?: string;
27620
27748
  "contactId"?: string;
27621
27749
  "contactListId"?: string;
27622
27750
  "campaignId"?: string;
27623
27751
  "phoneNumberColumns"?: Array<Models.QueueConversationVideoEventTopicPhoneNumberColumn>;
27624
- "additionalProperties"?: { [key: string]: object; };
27625
27752
  }
27626
27753
 
27627
27754
  export interface QueueConversationVideoEventTopicDisconnectReason {
@@ -27653,7 +27780,6 @@ declare namespace Models {
27653
27780
  "wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
27654
27781
  "afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
27655
27782
  "afterCallWorkRequired"?: boolean;
27656
- "additionalProperties"?: { [key: string]: object; };
27657
27783
  }
27658
27784
 
27659
27785
  export interface QueueConversationVideoEventTopicErrorDetails {
@@ -27664,7 +27790,6 @@ declare namespace Models {
27664
27790
  "messageParams"?: { [key: string]: string; };
27665
27791
  "contextId"?: string;
27666
27792
  "uri"?: string;
27667
- "additionalProperties"?: { [key: string]: object; };
27668
27793
  }
27669
27794
 
27670
27795
  export interface QueueConversationVideoEventTopicFaxStatus {
@@ -27678,6 +27803,10 @@ declare namespace Models {
27678
27803
  "lineErrors"?: number;
27679
27804
  }
27680
27805
 
27806
+ export interface QueueConversationVideoEventTopicInitiator {
27807
+ "userId"?: string;
27808
+ }
27809
+
27681
27810
  export interface QueueConversationVideoEventTopicJourneyAction {
27682
27811
  "id"?: string;
27683
27812
  "actionMap"?: Models.QueueConversationVideoEventTopicJourneyActionMap;
@@ -27730,7 +27859,6 @@ declare namespace Models {
27730
27859
  "afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
27731
27860
  "afterCallWorkRequired"?: boolean;
27732
27861
  "agentAssistantId"?: string;
27733
- "additionalProperties"?: { [key: string]: object; };
27734
27862
  }
27735
27863
 
27736
27864
  export interface QueueConversationVideoEventTopicMessageDetails {
@@ -27816,13 +27944,20 @@ declare namespace Models {
27816
27944
  "socialExpressions"?: Array<Models.QueueConversationVideoEventTopicSocialExpression>;
27817
27945
  "videos"?: Array<Models.QueueConversationVideoEventTopicVideo>;
27818
27946
  "workflow"?: Models.QueueConversationVideoEventTopicWorkflow;
27819
- "additionalProperties"?: { [key: string]: object; };
27820
27947
  }
27821
27948
 
27822
27949
  export interface QueueConversationVideoEventTopicPhoneNumberColumn {
27823
27950
  "columnName"?: string;
27824
27951
  "type"?: string;
27825
- "additionalProperties"?: { [key: string]: object; };
27952
+ }
27953
+
27954
+ export interface QueueConversationVideoEventTopicRecentTransfer {
27955
+ "id"?: string;
27956
+ "state"?: string;
27957
+ "dateIssued"?: string;
27958
+ "initiator"?: Models.QueueConversationVideoEventTopicInitiator;
27959
+ "destination"?: Models.QueueConversationVideoEventTopicDestination;
27960
+ "transferType"?: string;
27826
27961
  }
27827
27962
 
27828
27963
  export interface QueueConversationVideoEventTopicScoredAgent {
@@ -27847,7 +27982,6 @@ declare namespace Models {
27847
27982
  "wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
27848
27983
  "afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
27849
27984
  "afterCallWorkRequired"?: boolean;
27850
- "additionalProperties"?: { [key: string]: object; };
27851
27985
  }
27852
27986
 
27853
27987
  export interface QueueConversationVideoEventTopicSocialExpression {
@@ -27870,7 +28004,6 @@ declare namespace Models {
27870
28004
  "wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
27871
28005
  "afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
27872
28006
  "afterCallWorkRequired"?: boolean;
27873
- "additionalProperties"?: { [key: string]: object; };
27874
28007
  }
27875
28008
 
27876
28009
  export interface QueueConversationVideoEventTopicUriReference {
@@ -27898,7 +28031,6 @@ declare namespace Models {
27898
28031
  "wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
27899
28032
  "afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
27900
28033
  "afterCallWorkRequired"?: boolean;
27901
- "additionalProperties"?: { [key: string]: object; };
27902
28034
  }
27903
28035
 
27904
28036
  export interface QueueConversationVideoEventTopicVoicemail {
@@ -27908,7 +28040,6 @@ declare namespace Models {
27908
28040
 
27909
28041
  export interface QueueConversationVideoEventTopicWorkflow {
27910
28042
  "workflowId"?: string;
27911
- "additionalProperties"?: { [key: string]: object; };
27912
28043
  }
27913
28044
 
27914
28045
  export interface QueueConversationVideoEventTopicWrapup {
@@ -27917,7 +28048,6 @@ declare namespace Models {
27917
28048
  "tags"?: Array<string>;
27918
28049
  "durationSeconds"?: number;
27919
28050
  "endTime"?: string;
27920
- "additionalProperties"?: { [key: string]: object; };
27921
28051
  }
27922
28052
 
27923
28053
  export interface QueueEmailAddress {
@@ -28102,11 +28232,6 @@ declare namespace Models {
28102
28232
  "selfUri"?: string;
28103
28233
  }
28104
28234
 
28105
- export interface Reason {
28106
- "code"?: string;
28107
- "message": string;
28108
- }
28109
-
28110
28235
  export interface RecallEntry {
28111
28236
  "nbrAttempts"?: number;
28112
28237
  "minutesBetweenAttempts"?: number;
@@ -31027,6 +31152,10 @@ declare namespace Models {
31027
31152
  "mediaTypes"?: Models.MediaTypes;
31028
31153
  }
31029
31154
 
31155
+ export interface SupportedDialectsEntityListing {
31156
+ "entities"?: Array<Models.TranscriptionEngines>;
31157
+ }
31158
+
31030
31159
  export interface SupportedLanguage {
31031
31160
  "language"?: string;
31032
31161
  "isDefault"?: boolean;
@@ -32038,6 +32167,15 @@ declare namespace Models {
32038
32167
  "url"?: string;
32039
32168
  }
32040
32169
 
32170
+ export interface TranscriptionEngines {
32171
+ "engine"?: string;
32172
+ "dialects"?: Array<string>;
32173
+ }
32174
+
32175
+ export interface TranscriptionEnginesRequest {
32176
+ "transcriptionEngines": Array<Models.TranscriptionEngines>;
32177
+ }
32178
+
32041
32179
  export interface TranscriptionSettings {
32042
32180
  "transcription": string;
32043
32181
  "transcriptionConfidenceThreshold": number;
@@ -33784,6 +33922,13 @@ declare namespace Models {
33784
33922
  "pageCount"?: number;
33785
33923
  }
33786
33924
 
33925
+ export interface UserSkillGroupEntityListing {
33926
+ "entities"?: Array<Models.SkillGroup>;
33927
+ "nextUri"?: string;
33928
+ "selfUri"?: string;
33929
+ "previousUri"?: string;
33930
+ }
33931
+
33787
33932
  export interface UserStartDetailEventTopicUserStartEvent {
33788
33933
  "eventTime"?: number;
33789
33934
  "conversationId"?: string;
@@ -34587,6 +34732,9 @@ declare namespace Models {
34587
34732
  "myDashboard"?: boolean;
34588
34733
  "stationErrors"?: Array<string>;
34589
34734
  "canonicalContactIds"?: Array<string>;
34735
+ "alertRuleIds"?: Array<string>;
34736
+ "evaluationFormContextIds"?: Array<string>;
34737
+ "evaluationStatuses"?: Array<string>;
34590
34738
  }
34591
34739
 
34592
34740
  export interface VisibilityCondition {
@@ -36029,6 +36177,17 @@ declare namespace Models {
36029
36177
  "eventType"?: string;
36030
36178
  }
36031
36179
 
36180
+ export interface WfmServiceGoalImpact {
36181
+ "increaseByPercent": number;
36182
+ "decreaseByPercent": number;
36183
+ }
36184
+
36185
+ export interface WfmServiceGoalImpactSettings {
36186
+ "serviceLevel": Models.WfmServiceGoalImpact;
36187
+ "averageSpeedOfAnswer": Models.WfmServiceGoalImpact;
36188
+ "abandonRate": Models.WfmServiceGoalImpact;
36189
+ }
36190
+
36032
36191
  export interface WfmTimeOffBalanceJobTopicErrorBody {
36033
36192
  "status"?: number;
36034
36193
  "code"?: string;
@@ -36746,6 +36905,50 @@ declare namespace Models {
36746
36905
  "customFields"?: { [key: string]: Models.WorkitemsEventsNotificationCustomAttribute; };
36747
36906
  }
36748
36907
 
36908
+ export interface WorkitemsQueueEventsNotificationCustomAttribute {
36909
+ "dataType"?: string;
36910
+ "value"?: string;
36911
+ }
36912
+
36913
+ export interface WorkitemsQueueEventsNotificationDelta {
36914
+ "op"?: string;
36915
+ "field"?: string;
36916
+ "oldValue"?: string;
36917
+ "newValue"?: string;
36918
+ }
36919
+
36920
+ export interface WorkitemsQueueEventsNotificationWorkitem {
36921
+ "id"?: string;
36922
+ "name"?: string;
36923
+ "typeId"?: string;
36924
+ "description"?: string;
36925
+ "languageId"?: string;
36926
+ "priority"?: number;
36927
+ "dateCreated"?: string;
36928
+ "dateModified"?: string;
36929
+ "dateDue"?: string;
36930
+ "dateExpires"?: string;
36931
+ "durationSeconds"?: number;
36932
+ "ttl"?: number;
36933
+ "statusId"?: string;
36934
+ "statusCategory"?: string;
36935
+ "dateClosed"?: string;
36936
+ "workbinId"?: string;
36937
+ "reporterId"?: string;
36938
+ "assigneeId"?: string;
36939
+ "externalContactId"?: string;
36940
+ "externalTag"?: string;
36941
+ "wrapupId"?: string;
36942
+ "modifiedBy"?: string;
36943
+ "operation"?: string;
36944
+ "changes"?: Array<Models.WorkitemsQueueEventsNotificationDelta>;
36945
+ "assignmentState"?: string;
36946
+ "assignmentId"?: string;
36947
+ "alertTimeoutSeconds"?: number;
36948
+ "queueId"?: string;
36949
+ "customFields"?: { [key: string]: Models.WorkitemsQueueEventsNotificationCustomAttribute; };
36950
+ }
36951
+
36749
36952
  export interface WorkitemsUserEventsNotificationCustomAttribute {
36750
36953
  "dataType"?: string;
36751
36954
  "value"?: string;