purecloud-platform-client-v2 157.0.0 → 159.0.0

package/index.d.ts

@@ -1109,6 +1109,7 @@ declare class ConversationsApi {
   	postAnalyticsConversationsDetailsJobs(body: Models.AsyncConversationQuery): Promise<Models.AsyncQueryResponse>; 
   	postAnalyticsConversationsDetailsQuery(body: Models.ConversationQuery): Promise<Models.AnalyticsConversationQueryResponse>; 
   	postConversationAssign(conversationId: string, body: Models.ConversationUser): Promise<string>; 
+  	postConversationCobrowse(conversationId: string): Promise<Models.CobrowseWebMessagingSession>; 
   	postConversationDisconnect(conversationId: string): Promise<string>; 
   	postConversationParticipantCallbacks(conversationId: string, participantId: string, opts?: ConversationsApi.postConversationParticipantCallbacksOptions): Promise<void>; 
   	postConversationParticipantDigits(conversationId: string, participantId: string, opts?: ConversationsApi.postConversationParticipantDigitsOptions): Promise<void>; 
@@ -1131,7 +1132,7 @@ declare class ConversationsApi {
   	postConversationsChats(body: Models.CreateWebChatRequest): Promise<Models.ChatConversation>; 
   	postConversationsCobrowsesessionParticipantReplace(conversationId: string, participantId: string, opts?: ConversationsApi.postConversationsCobrowsesessionParticipantReplaceOptions): Promise<void>; 
   	postConversationsEmailInboundmessages(conversationId: string, body: Models.InboundMessageRequest): Promise<Models.EmailConversation>; 
-  	postConversationsEmailMessages(conversationId: string, body: Models.EmailMessage): Promise<Models.EmailMessage>; 
+  	postConversationsEmailMessages(conversationId: string, body: Models.EmailMessage): Promise<Models.EmailMessageReply>; 
   	postConversationsEmailMessagesDraftAttachmentsCopy(conversationId: string, body: Models.CopyAttachmentsRequest): Promise<Models.EmailMessage>; 
   	postConversationsEmailParticipantReplace(conversationId: string, participantId: string, body: Models.TransferRequest): Promise<void>; 
   	postConversationsEmails(body: Models.CreateEmailRequest): Promise<Models.EmailConversation>; 
@@ -2054,6 +2055,7 @@ declare class JourneyApi {
   	deleteJourneyActionmap(actionMapId: string): Promise<void>; 
   	deleteJourneyActiontemplate(actionTemplateId: string, opts?: JourneyApi.deleteJourneyActiontemplateOptions): Promise<void>; 
   	deleteJourneyOutcome(outcomeId: string): Promise<void>; 
+  	deleteJourneyOutcomesPredictor(predictorId: string): Promise<void>; 
   	deleteJourneySegment(segmentId: string): Promise<void>; 
   	getJourneyActionmap(actionMapId: string): Promise<Models.ActionMap>; 
   	getJourneyActionmaps(opts?: JourneyApi.getJourneyActionmapsOptions): Promise<Models.ActionMapListing>; 
@@ -2065,6 +2067,8 @@ declare class JourneyApi {
   	getJourneyActiontemplates(opts?: JourneyApi.getJourneyActiontemplatesOptions): Promise<Models.ActionTemplateListing>; 
   	getJourneyOutcome(outcomeId: string): Promise<Models.Outcome>; 
   	getJourneyOutcomes(opts?: JourneyApi.getJourneyOutcomesOptions): Promise<Models.OutcomeListing>; 
+  	getJourneyOutcomesPredictor(predictorId: string): Promise<Models.OutcomePredictor>; 
+  	getJourneyOutcomesPredictors(): Promise<Models.OutcomePredictorListing>; 
   	getJourneySegment(segmentId: string): Promise<Models.JourneySegment>; 
   	getJourneySegments(opts?: JourneyApi.getJourneySegmentsOptions): Promise<Models.SegmentListing>; 
   	getJourneySession(sessionId: string): Promise<Models.Session>; 
@@ -2079,6 +2083,7 @@ declare class JourneyApi {
   	postJourneyActionmapsEstimatesJobs(body: Models.ActionMapEstimateRequest): Promise<Models.EstimateJobAsyncResponse>; 
   	postJourneyActiontemplates(opts?: JourneyApi.postJourneyActiontemplatesOptions): Promise<Models.ActionTemplate>; 
   	postJourneyOutcomes(opts?: JourneyApi.postJourneyOutcomesOptions): Promise<Models.Outcome>; 
+  	postJourneyOutcomesPredictors(opts?: JourneyApi.postJourneyOutcomesPredictorsOptions): Promise<Models.OutcomePredictor>; 
   	postJourneySegments(opts?: JourneyApi.postJourneySegmentsOptions): Promise<Models.JourneySegment>;
 }
 
@@ -2150,6 +2155,9 @@ declare namespace JourneyApi {
 	export interface postJourneyOutcomesOptions { 
 		"body"?: Models.Outcome;
 	}
+	export interface postJourneyOutcomesPredictorsOptions { 
+		"body"?: Models.OutcomePredictorRequest;
+	}
 	export interface postJourneySegmentsOptions { 
 		"body"?: Models.JourneySegment;
 	}
@@ -2244,7 +2252,6 @@ declare namespace KnowledgeApi {
 	}
 	export interface getKnowledgeGuestSessionDocumentsOptions { 
 		"categoryId"?: Array<string>;
-		"includeSubcategories"?: boolean;
 		"pageSize"?: number;
 	}
 	export interface getKnowledgeKnowledgebaseCategoriesOptions { 
@@ -2418,6 +2425,7 @@ declare namespace LanguageUnderstandingApi {
 		"pageNumber"?: number;
 		"pageSize"?: number;
 		"enableCursorPagination"?: boolean;
+		"includeTrainingUtterances"?: boolean;
 		"after"?: string;
 		"fields"?: Array<string>;
 	}
@@ -2803,14 +2811,20 @@ declare namespace OrganizationApi {
 declare class OrganizationAuthorizationApi {  
   	deleteOrgauthorizationTrustee(trusteeOrgId: string): Promise<void>; 
   	deleteOrgauthorizationTrusteeCloneduser(trusteeOrgId: string, trusteeUserId: string): Promise<void>; 
+  	deleteOrgauthorizationTrusteeGroup(trusteeOrgId: string, trusteeGroupId: string): Promise<void>; 
+  	deleteOrgauthorizationTrusteeGroupRoles(trusteeOrgId: string, trusteeGroupId: string): Promise<void>; 
   	deleteOrgauthorizationTrusteeUser(trusteeOrgId: string, trusteeUserId: string): Promise<void>; 
   	deleteOrgauthorizationTrusteeUserRoles(trusteeOrgId: string, trusteeUserId: string): Promise<void>; 
   	deleteOrgauthorizationTrustor(trustorOrgId: string): Promise<void>; 
   	deleteOrgauthorizationTrustorCloneduser(trustorOrgId: string, trusteeUserId: string): Promise<void>; 
+  	deleteOrgauthorizationTrustorGroup(trustorOrgId: string, trustorGroupId: string): Promise<void>; 
   	deleteOrgauthorizationTrustorUser(trustorOrgId: string, trusteeUserId: string): Promise<void>; 
   	getOrgauthorizationPairing(pairingId: string): Promise<Models.TrustRequest>; 
   	getOrgauthorizationTrustee(trusteeOrgId: string): Promise<Models.Trustee>; 
   	getOrgauthorizationTrusteeClonedusers(trusteeOrgId: string): Promise<Models.ClonedUserEntityListing>; 
+  	getOrgauthorizationTrusteeGroup(trusteeOrgId: string, trusteeGroupId: string): Promise<Models.TrustGroup>; 
+  	getOrgauthorizationTrusteeGroupRoles(trusteeOrgId: string, trusteeGroupId: string): Promise<Models.UserAuthorization>; 
+  	getOrgauthorizationTrusteeGroups(trusteeOrgId: string, opts?: OrganizationAuthorizationApi.getOrgauthorizationTrusteeGroupsOptions): Promise<Models.TrustGroupEntityListing>; 
   	getOrgauthorizationTrusteeUser(trusteeOrgId: string, trusteeUserId: string): Promise<Models.TrustUser>; 
   	getOrgauthorizationTrusteeUserRoles(trusteeOrgId: string, trusteeUserId: string): Promise<Models.UserAuthorization>; 
   	getOrgauthorizationTrusteeUsers(trusteeOrgId: string, opts?: OrganizationAuthorizationApi.getOrgauthorizationTrusteeUsersOptions): Promise<Models.TrustUserEntityListing>; 
@@ -2819,23 +2833,33 @@ declare class OrganizationAuthorizationApi {
   	getOrgauthorizationTrustor(trustorOrgId: string): Promise<Models.Trustor>; 
   	getOrgauthorizationTrustorCloneduser(trustorOrgId: string, trusteeUserId: string): Promise<Models.ClonedUser>; 
   	getOrgauthorizationTrustorClonedusers(trustorOrgId: string): Promise<Models.ClonedUserEntityListing>; 
+  	getOrgauthorizationTrustorGroup(trustorOrgId: string, trustorGroupId: string): Promise<Models.TrustGroup>; 
+  	getOrgauthorizationTrustorGroups(trustorOrgId: string, opts?: OrganizationAuthorizationApi.getOrgauthorizationTrustorGroupsOptions): Promise<Models.TrustGroupEntityListing>; 
   	getOrgauthorizationTrustorUser(trustorOrgId: string, trusteeUserId: string): Promise<Models.TrustUser>; 
   	getOrgauthorizationTrustorUsers(trustorOrgId: string, opts?: OrganizationAuthorizationApi.getOrgauthorizationTrustorUsersOptions): Promise<Models.TrustUserEntityListing>; 
   	getOrgauthorizationTrustors(opts?: OrganizationAuthorizationApi.getOrgauthorizationTrustorsOptions): Promise<Models.TrustorEntityListing>; 
   	postOrgauthorizationPairings(body: Models.TrustRequestCreate): Promise<Models.TrustRequest>; 
+  	postOrgauthorizationTrusteeGroups(trusteeOrgId: string, body: Models.TrustMemberCreate): Promise<Models.TrustGroup>; 
   	postOrgauthorizationTrusteeUsers(trusteeOrgId: string, body: Models.TrustMemberCreate): Promise<Models.TrustUser>; 
   	postOrgauthorizationTrustees(body: Models.TrustCreate): Promise<Models.Trustee>; 
   	postOrgauthorizationTrusteesAudits(body: Models.TrusteeAuditQueryRequest, opts?: OrganizationAuthorizationApi.postOrgauthorizationTrusteesAuditsOptions): Promise<object>; 
   	postOrgauthorizationTrusteesDefault(opts?: OrganizationAuthorizationApi.postOrgauthorizationTrusteesDefaultOptions): Promise<Models.Trustee>; 
   	postOrgauthorizationTrustorAudits(body: Models.TrustorAuditQueryRequest, opts?: OrganizationAuthorizationApi.postOrgauthorizationTrustorAuditsOptions): Promise<object>; 
   	putOrgauthorizationTrustee(trusteeOrgId: string, body: Models.TrustUpdate): Promise<Models.Trustee>; 
+  	putOrgauthorizationTrusteeGroupRoledivisions(trusteeOrgId: string, trusteeGroupId: string, body: Models.RoleDivisionGrants): Promise<Models.UserAuthorization>; 
+  	putOrgauthorizationTrusteeGroupRoles(trusteeOrgId: string, trusteeGroupId: string, body: Array<string>): Promise<Models.UserAuthorization>; 
   	putOrgauthorizationTrusteeUserRoledivisions(trusteeOrgId: string, trusteeUserId: string, body: Models.RoleDivisionGrants): Promise<Models.UserAuthorization>; 
   	putOrgauthorizationTrusteeUserRoles(trusteeOrgId: string, trusteeUserId: string, body: Array<string>): Promise<Models.UserAuthorization>; 
   	putOrgauthorizationTrustorCloneduser(trustorOrgId: string, trusteeUserId: string): Promise<Models.ClonedUser>; 
+  	putOrgauthorizationTrustorGroup(trustorOrgId: string, trustorGroupId: string): Promise<Models.TrustGroup>; 
   	putOrgauthorizationTrustorUser(trustorOrgId: string, trusteeUserId: string): Promise<Models.TrustUser>;
 }
 
 declare namespace OrganizationAuthorizationApi { 
+	export interface getOrgauthorizationTrusteeGroupsOptions { 
+		"pageSize"?: number;
+		"pageNumber"?: number;
+	}
 	export interface getOrgauthorizationTrusteeUsersOptions { 
 		"pageSize"?: number;
 		"pageNumber"?: number;
@@ -2844,6 +2868,10 @@ declare namespace OrganizationAuthorizationApi {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 	}
+	export interface getOrgauthorizationTrustorGroupsOptions { 
+		"pageSize"?: number;
+		"pageNumber"?: number;
+	}
 	export interface getOrgauthorizationTrustorUsersOptions { 
 		"pageSize"?: number;
 		"pageNumber"?: number;
@@ -3419,6 +3447,7 @@ declare namespace QualityApi {
 		"conversationId"?: string;
 		"agentUserId"?: string;
 		"evaluatorUserId"?: string;
+		"assigneeUserId"?: string;
 		"queueId"?: string;
 		"startTime"?: string;
 		"endTime"?: string;
@@ -4677,6 +4706,7 @@ declare namespace TelephonyProvidersEdgeApi {
 		"edgeGroupId"?: string;
 		"sortBy"?: string;
 		"managed"?: boolean;
+		"showCloudMedia"?: boolean;
 	}
 	export interface getTelephonyProvidersEdgesDidpoolsOptions { 
 		"pageSize"?: number;
@@ -5240,12 +5270,14 @@ declare namespace WebChatApi {
 declare class WebDeploymentsApi {  
   	deleteWebdeploymentsConfiguration(configurationId: string): Promise<void>; 
   	deleteWebdeploymentsDeployment(deploymentId: string): Promise<void>; 
+  	deleteWebdeploymentsDeploymentCobrowseSessionId(deploymentId: string, sessionId: string): Promise<object>; 
   	deleteWebdeploymentsTokenRevoke(opts?: WebDeploymentsApi.deleteWebdeploymentsTokenRevokeOptions): Promise<void>; 
   	getWebdeploymentsConfigurationVersion(configurationId: string, versionId: string): Promise<Models.WebDeploymentConfigurationVersion>; 
   	getWebdeploymentsConfigurationVersions(configurationId: string): Promise<Models.WebDeploymentConfigurationVersionEntityListing>; 
   	getWebdeploymentsConfigurationVersionsDraft(configurationId: string): Promise<Models.WebDeploymentConfigurationVersion>; 
   	getWebdeploymentsConfigurations(opts?: WebDeploymentsApi.getWebdeploymentsConfigurationsOptions): Promise<Models.WebDeploymentConfigurationVersionEntityListing>; 
   	getWebdeploymentsDeployment(deploymentId: string): Promise<Models.WebDeployment>; 
+  	getWebdeploymentsDeploymentCobrowseSessionId(deploymentId: string, sessionId: string): Promise<Models.CobrowseWebMessagingSession>; 
   	getWebdeploymentsDeploymentConfigurations(deploymentId: string, opts?: WebDeploymentsApi.getWebdeploymentsDeploymentConfigurationsOptions): Promise<Models.WebDeploymentActiveConfigurationOnDeployment>; 
   	getWebdeploymentsDeployments(opts?: WebDeploymentsApi.getWebdeploymentsDeploymentsOptions): Promise<Models.ExpandableWebDeploymentEntityListing>; 
   	postWebdeploymentsConfigurationVersionsDraftPublish(configurationId: string): Promise<Models.WebDeploymentConfigurationVersion>; 
@@ -6593,6 +6625,7 @@ declare namespace Models {
 		"contextId"?: string;
 		"deleted"?: boolean;
 		"evaluationId"?: string;
+		"evaluationStatus"?: string;
 		"evaluatorId"?: string;
 		"eventTime"?: string;
 		"formId"?: string;
@@ -8997,6 +9030,7 @@ declare namespace Models {
 		"name"?: string;
 		"participants"?: Array<Models.CallMediaParticipant>;
 		"otherMediaUris"?: Array<string>;
+		"recentTransfers"?: Array<Models.TransferResponse>;
 		"recordingState"?: string;
 		"maxParticipants"?: number;
 		"selfUri"?: string;
@@ -9114,6 +9148,7 @@ declare namespace Models {
 		"held"?: boolean;
 		"wrapupRequired"?: boolean;
 		"wrapupPrompt"?: string;
+		"mediaRoles"?: Array<string>;
 		"user"?: Models.DomainEntityRef;
 		"queue"?: Models.DomainEntityRef;
 		"team"?: Models.DomainEntityRef;
@@ -9293,6 +9328,7 @@ declare namespace Models {
 		"name"?: string;
 		"participants"?: Array<Models.CallbackMediaParticipant>;
 		"otherMediaUris"?: Array<string>;
+		"recentTransfers"?: Array<Models.TransferResponse>;
 		"selfUri"?: string;
 	}
 	
@@ -9334,6 +9370,7 @@ declare namespace Models {
 		"held"?: boolean;
 		"wrapupRequired"?: boolean;
 		"wrapupPrompt"?: string;
+		"mediaRoles"?: Array<string>;
 		"user"?: Models.DomainEntityRef;
 		"queue"?: Models.DomainEntityRef;
 		"team"?: Models.DomainEntityRef;
@@ -9749,6 +9786,7 @@ declare namespace Models {
 		"name"?: string;
 		"participants"?: Array<Models.ChatMediaParticipant>;
 		"otherMediaUris"?: Array<string>;
+		"recentTransfers"?: Array<Models.TransferResponse>;
 		"selfUri"?: string;
 	}
 	
@@ -9780,6 +9818,7 @@ declare namespace Models {
 		"held"?: boolean;
 		"wrapupRequired"?: boolean;
 		"wrapupPrompt"?: string;
+		"mediaRoles"?: Array<string>;
 		"user"?: Models.DomainEntityRef;
 		"queue"?: Models.DomainEntityRef;
 		"team"?: Models.DomainEntityRef;
@@ -10053,6 +10092,7 @@ declare namespace Models {
 		"name"?: string;
 		"participants"?: Array<Models.CobrowseMediaParticipant>;
 		"otherMediaUris"?: Array<string>;
+		"recentTransfers"?: Array<Models.TransferResponse>;
 		"selfUri"?: string;
 	}
 	
@@ -10084,6 +10124,7 @@ declare namespace Models {
 		"held"?: boolean;
 		"wrapupRequired"?: boolean;
 		"wrapupPrompt"?: string;
+		"mediaRoles"?: Array<string>;
 		"user"?: Models.DomainEntityRef;
 		"queue"?: Models.DomainEntityRef;
 		"team"?: Models.DomainEntityRef;
@@ -10116,6 +10157,16 @@ declare namespace Models {
 		"maskSelectors"?: Array<string>;
 	}
 	
+	export interface CobrowseWebMessagingSession { 
+		"id"?: string;
+		"name"?: string;
+		"joinCode"?: string;
+		"websocketUrl"?: string;
+		"dateOfferEnds"?: string;
+		"communicationType"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface Cobrowsesession { 
 		"state"?: string;
 		"initialState"?: string;
@@ -10257,6 +10308,16 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface Compliance { 
+		"stopSettings": Array<Models.StopSettings>;
+		"optInSettings": Array<Models.OptInSettings>;
+		"helpSettings": Array<Models.HelpSettings>;
+	}
+	
+	export interface ComplianceResponse { 
+		"message": string;
+	}
+	
 	export interface Condition { 
 		"type"?: string;
 		"inverted"?: boolean;
@@ -10899,6 +10960,7 @@ declare namespace Models {
 		"recordingState"?: string;
 		"state"?: string;
 		"divisions"?: Array<Models.ConversationDivisionMembership>;
+		"recentTransfers"?: Array<Models.TransferResponse>;
 		"selfUri"?: string;
 	}
 	
@@ -11022,6 +11084,7 @@ declare namespace Models {
 		"journeyContext"?: Models.ConversationCallEventTopicJourneyContext;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"mediaRoles"?: Array<string>;
 		"muted"?: boolean;
 		"confined"?: boolean;
 		"recording"?: boolean;
@@ -11168,6 +11231,7 @@ declare namespace Models {
 		"journeyContext"?: Models.ConversationCallbackEventTopicJourneyContext;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"mediaRoles"?: Array<string>;
 		"outboundPreview"?: Models.ConversationCallbackEventTopicDialerPreview;
 		"voicemail"?: Models.ConversationCallbackEventTopicVoicemail;
 		"callbackNumbers"?: Array<string>;
@@ -11351,6 +11415,7 @@ declare namespace Models {
 		"journeyContext"?: Models.ConversationChatEventTopicJourneyContext;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"mediaRoles"?: Array<string>;
 		"roomId"?: string;
 		"avatarImageUrl"?: string;
 	}
@@ -11474,6 +11539,7 @@ declare namespace Models {
 		"journeyContext"?: Models.ConversationCobrowseEventTopicJourneyContext;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"mediaRoles"?: Array<string>;
 		"cobrowseSessionId"?: string;
 		"cobrowseRole"?: string;
 		"viewerUrl"?: string;
@@ -11738,6 +11804,7 @@ declare namespace Models {
 		"journeyContext"?: Models.ConversationEmailEventTopicJourneyContext;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"mediaRoles"?: Array<string>;
 		"subject"?: string;
 		"messagesSent"?: number;
 		"autoGenerated"?: boolean;
@@ -12178,6 +12245,7 @@ declare namespace Models {
 		"monitoredParticipantId"?: string;
 		"coachedParticipantId"?: string;
 		"bargedParticipantId"?: string;
+		"mediaRoles"?: Array<string>;
 		"screenRecordingState"?: string;
 		"flaggedReason"?: string;
 		"attributes"?: { [key: string]: string; };
@@ -12448,6 +12516,7 @@ declare namespace Models {
 		"journeyContext"?: Models.ConversationMessageEventTopicJourneyContext;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"mediaRoles"?: Array<string>;
 		"messages"?: Array<Models.ConversationMessageEventTopicMessageDetails>;
 		"type"?: string;
 		"recipientCountry"?: string;
@@ -12838,6 +12907,7 @@ declare namespace Models {
 		"journeyContext"?: Models.ConversationScreenShareEventTopicJourneyContext;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"mediaRoles"?: Array<string>;
 		"context"?: string;
 		"peerCount"?: number;
 		"sharing"?: boolean;
@@ -12967,6 +13037,7 @@ declare namespace Models {
 		"journeyContext"?: Models.ConversationSocialExpressionEventTopicJourneyContext;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"mediaRoles"?: Array<string>;
 		"socialMediaId"?: string;
 		"socialMediaHub"?: string;
 		"socialUserName"?: string;
@@ -13122,6 +13193,7 @@ declare namespace Models {
 		"journeyContext"?: Models.ConversationVideoEventTopicJourneyContext;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"mediaRoles"?: Array<string>;
 		"audioMuted"?: boolean;
 		"videoMuted"?: boolean;
 		"sharingScreen"?: boolean;
@@ -13363,6 +13435,8 @@ declare namespace Models {
 		"objective"?: Models.CreateObjective;
 		"performanceProfileId"?: string;
 		"name": string;
+		"precision"?: number;
+		"timeDisplayUnit"?: string;
 	}
 	
 	export interface CreateObjective { 
@@ -16432,6 +16506,7 @@ declare namespace Models {
 		"name"?: string;
 		"participants"?: Array<Models.EmailMediaParticipant>;
 		"otherMediaUris"?: Array<string>;
+		"recentTransfers"?: Array<Models.TransferResponse>;
 		"selfUri"?: string;
 	}
 	
@@ -16463,6 +16538,7 @@ declare namespace Models {
 		"held"?: boolean;
 		"wrapupRequired"?: boolean;
 		"wrapupPrompt"?: string;
+		"mediaRoles"?: Array<string>;
 		"user"?: Models.DomainEntityRef;
 		"queue"?: Models.DomainEntityRef;
 		"team"?: Models.DomainEntityRef;
@@ -16519,6 +16595,8 @@ declare namespace Models {
 		"htmlBody"?: string;
 		"time"?: string;
 		"historyIncluded"?: boolean;
+		"state"?: string;
+		"draftType"?: string;
 		"emailSizeBytes"?: number;
 		"maxEmailSizeBytes"?: number;
 		"selfUri"?: string;
@@ -16537,6 +16615,22 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface EmailMessageReply { 
+		"to": Array<Models.EmailAddress>;
+		"cc"?: Array<Models.EmailAddress>;
+		"bcc"?: Array<Models.EmailAddress>;
+		"from": Models.EmailAddress;
+		"replyTo"?: Models.EmailAddress;
+		"subject"?: string;
+		"attachments"?: Array<Models.Attachment>;
+		"textBody": string;
+		"htmlBody"?: string;
+		"time"?: string;
+		"historyIncluded"?: boolean;
+		"emailSizeBytes"?: number;
+		"maxEmailSizeBytes"?: number;
+	}
+	
 	export interface EmailOutboundDomainResult { 
 		"dnsCnameBounceRecord"?: Models.DnsRecordEntry;
 		"dnsTxtSendingRecord"?: Models.DnsRecordEntry;
@@ -16744,6 +16838,7 @@ declare namespace Models {
 		"status"?: string;
 		"answers"?: Models.EvaluationScoringSet;
 		"agentHasRead"?: boolean;
+		"assignee"?: Models.User;
 		"releaseDate"?: string;
 		"assignedDate"?: string;
 		"changedDate"?: string;
@@ -16759,6 +16854,7 @@ declare namespace Models {
 		"isScoringIndex"?: boolean;
 		"authorizedActions"?: Array<string>;
 		"hasAssistanceFailed"?: boolean;
+		"evaluationSource"?: Models.EvaluationSource;
 		"selfUri"?: string;
 	}
 	
@@ -17000,6 +17096,7 @@ declare namespace Models {
 		"status"?: string;
 		"answers"?: Models.EvaluationScoringSet;
 		"agentHasRead"?: boolean;
+		"assignee"?: Models.User;
 		"releaseDate"?: string;
 		"assignedDate"?: string;
 		"changedDate"?: string;
@@ -17015,6 +17112,7 @@ declare namespace Models {
 		"isScoringIndex"?: boolean;
 		"authorizedActions"?: Array<string>;
 		"hasAssistanceFailed"?: boolean;
+		"evaluationSource"?: Models.EvaluationSource;
 		"selfUri"?: string;
 	}
 	
@@ -17025,10 +17123,18 @@ declare namespace Models {
 		"questionGroupScores"?: Array<Models.EvaluationQuestionGroupScore>;
 		"anyFailedKillQuestions"?: boolean;
 		"comments"?: string;
+		"privateComments"?: string;
 		"agentComments"?: string;
 		"transcriptTopics"?: Array<Models.TranscriptTopic>;
 	}
 	
+	export interface EvaluationSource { 
+		"id"?: string;
+		"name"?: string;
+		"type"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface EvaluatorActivity { 
 		"id"?: string;
 		"name"?: string;
@@ -18918,6 +19024,11 @@ declare namespace Models {
 		"description"?: string;
 	}
 	
+	export interface HelpSettings { 
+		"keyword": Array<string>;
+		"response": Models.ComplianceResponse;
+	}
+	
 	export interface HistoricalAdherenceActuals { 
 		"actualActivityCategory"?: string;
 		"actualSecondaryPresenceLookupId"?: string;
@@ -19317,6 +19428,7 @@ declare namespace Models {
 		"spamFlow"?: Models.DomainEntityRef;
 		"signature"?: Models.Signature;
 		"historyInclusion"?: string;
+		"allowMultipleActions"?: boolean;
 		"selfUri"?: string;
 	}
 	
@@ -20348,6 +20460,15 @@ declare namespace Models {
 		"medium"?: string;
 	}
 	
+	export interface JourneyWebEventsNotificationSegment { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface JourneyWebEventsNotificationSegmentAssignmentMessage { 
+		"segment"?: Models.JourneyWebEventsNotificationSegment;
+	}
+	
 	export interface JourneyWebEventsNotificationSession { 
 		"id"?: string;
 		"selfUri"?: string;
@@ -20382,6 +20503,7 @@ declare namespace Models {
 		"webEvent"?: Models.JourneyWebEventsNotificationWebMessage;
 		"webActionEvent"?: Models.JourneyWebEventsNotificationWebActionMessage;
 		"outcomeAchievedEvent"?: Models.JourneyWebEventsNotificationOutcomeAchievedMessage;
+		"segmentAssignmentEvent"?: Models.JourneyWebEventsNotificationSegmentAssignmentMessage;
 	}
 	
 	export interface JourneyWebEventsNotificationWebMessage { 
@@ -20450,6 +20572,7 @@ declare namespace Models {
 		"kpiType"?: string;
 		"source"?: string;
 		"wrapUpCodeConfig"?: Models.WrapUpCodeConfig;
+		"outcomeConfig"?: Models.OutcomeConfig;
 		"status"?: string;
 		"kpiGroup"?: string;
 		"selfUri"?: string;
@@ -22350,6 +22473,7 @@ declare namespace Models {
 		"name"?: string;
 		"participants"?: Array<Models.MessageMediaParticipant>;
 		"otherMediaUris"?: Array<string>;
+		"recentTransfers"?: Array<Models.TransferResponse>;
 		"selfUri"?: string;
 	}
 	
@@ -22462,6 +22586,7 @@ declare namespace Models {
 		"held"?: boolean;
 		"wrapupRequired"?: boolean;
 		"wrapupPrompt"?: string;
+		"mediaRoles"?: Array<string>;
 		"user"?: Models.DomainEntityRef;
 		"queue"?: Models.DomainEntityRef;
 		"team"?: Models.DomainEntityRef;
@@ -22767,6 +22892,8 @@ declare namespace Models {
 		"linkedMetric"?: Models.AddressableEntityRef;
 		"dateCreated"?: string;
 		"dateUnlinked"?: string;
+		"precision"?: number;
+		"timeDisplayUnit"?: string;
 		"sourcePerformanceProfile"?: Models.PerformanceProfile;
 		"selfUri"?: string;
 	}
@@ -23562,6 +23689,11 @@ declare namespace Models {
 		"actionStatus"?: string;
 	}
 	
+	export interface OptInSettings { 
+		"keyword": Array<string>;
+		"response": Models.ComplianceResponse;
+	}
+	
 	export interface OrgOAuthClient { 
 		"id"?: string;
 		"name": string;
@@ -24006,6 +24138,10 @@ declare namespace Models {
 		"achievedDate"?: string;
 	}
 	
+	export interface OutcomeConfig { 
+		"values"?: Array<string>;
+	}
+	
 	export interface OutcomeEventScore { 
 		"outcome"?: Models.AddressableEntityRef;
 		"sessionMaxProbability"?: number;
@@ -24027,12 +24163,35 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface OutcomePredictor { 
+		"id"?: string;
+		"outcome"?: Models.OutcomeRef;
+		"selfUri"?: string;
+	}
+	
+	export interface OutcomePredictorListing { 
+		"entities"?: Array<Models.OutcomePredictor>;
+	}
+	
+	export interface OutcomePredictorRequest { 
+		"outcome": Models.OutcomeRefRequest;
+	}
+	
 	export interface OutcomeProbabilityCondition { 
 		"outcomeId": string;
 		"maximumProbability": number;
 		"probability"?: number;
 	}
 	
+	export interface OutcomeRef { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface OutcomeRefRequest { 
+		"id": string;
+	}
+	
 	export interface OutcomeScoresResult { 
 		"outcomeScores"?: Array<Models.OutcomeEventScore>;
 		"modifiedDate"?: string;
@@ -24115,6 +24274,7 @@ declare namespace Models {
 		"wrapupTimeoutMs"?: number;
 		"wrapupSkipped"?: boolean;
 		"wrapup"?: Models.Wrapup;
+		"mediaRoles"?: Array<string>;
 		"conversationRoutingData"?: Models.ConversationRoutingData;
 		"alertingTimeoutMs"?: number;
 		"monitoredParticipantId"?: string;
@@ -24168,6 +24328,7 @@ declare namespace Models {
 		"wrapupTimeoutMs"?: number;
 		"wrapupSkipped"?: boolean;
 		"wrapup"?: Models.Wrapup;
+		"mediaRoles"?: Array<string>;
 		"conversationRoutingData"?: Models.ConversationRoutingData;
 		"alertingTimeoutMs"?: number;
 		"monitoredParticipantId"?: string;
@@ -25458,6 +25619,7 @@ declare namespace Models {
 		"journeyContext"?: Models.QueueConversationCallEventTopicJourneyContext;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"mediaRoles"?: Array<string>;
 		"muted"?: boolean;
 		"confined"?: boolean;
 		"recording"?: boolean;
@@ -25604,6 +25766,7 @@ declare namespace Models {
 		"journeyContext"?: Models.QueueConversationCallbackEventTopicJourneyContext;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"mediaRoles"?: Array<string>;
 		"outboundPreview"?: Models.QueueConversationCallbackEventTopicDialerPreview;
 		"voicemail"?: Models.QueueConversationCallbackEventTopicVoicemail;
 		"callbackNumbers"?: Array<string>;
@@ -25754,6 +25917,7 @@ declare namespace Models {
 		"journeyContext"?: Models.QueueConversationChatEventTopicJourneyContext;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"mediaRoles"?: Array<string>;
 		"roomId"?: string;
 		"avatarImageUrl"?: string;
 	}
@@ -25877,6 +26041,7 @@ declare namespace Models {
 		"journeyContext"?: Models.QueueConversationCobrowseEventTopicJourneyContext;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"mediaRoles"?: Array<string>;
 		"cobrowseSessionId"?: string;
 		"cobrowseRole"?: string;
 		"viewerUrl"?: string;
@@ -26027,6 +26192,7 @@ declare namespace Models {
 		"journeyContext"?: Models.QueueConversationEmailEventTopicJourneyContext;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"mediaRoles"?: Array<string>;
 		"subject"?: string;
 		"messagesSent"?: number;
 		"autoGenerated"?: boolean;
@@ -26430,6 +26596,7 @@ declare namespace Models {
 		"monitoredParticipantId"?: string;
 		"coachedParticipantId"?: string;
 		"bargedParticipantId"?: string;
+		"mediaRoles"?: Array<string>;
 		"screenRecordingState"?: string;
 		"flaggedReason"?: string;
 		"attributes"?: { [key: string]: string; };
@@ -26674,6 +26841,7 @@ declare namespace Models {
 		"journeyContext"?: Models.QueueConversationMessageEventTopicJourneyContext;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"mediaRoles"?: Array<string>;
 		"messages"?: Array<Models.QueueConversationMessageEventTopicMessageDetails>;
 		"type"?: string;
 		"recipientCountry"?: string;
@@ -26828,6 +26996,7 @@ declare namespace Models {
 		"journeyContext"?: Models.QueueConversationScreenShareEventTopicJourneyContext;
 		"startAcwTime"?: string;
 		"endAcwTime"?: string;
+		"mediaRoles"?: Array<string>;
 		"context"?: string;
 		"peerCount"?: number;
 		"sharing"?: boolean;
@@ -27181,6 +27350,7 @@ declare namespace Models {
 		"monitoredParticipantId"?: string;
 		"coachedParticipantId"?: string;
 		"bargedParticipantId"?: string;
+		"mediaRoles"?: Array<string>;
 		"screenRecordingState"?: string;
 		"flaggedReason"?: string;
 		"attributes"?: { [key: string]: string; };
@@ -27632,6 +27802,7 @@ declare namespace Models {
 		"monitoredParticipantId"?: string;
 		"coachedParticipantId"?: string;
 		"bargedParticipantId"?: string;
+		"mediaRoles"?: Array<string>;
 		"screenRecordingState"?: string;
 		"flaggedReason"?: string;
 		"attributes"?: { [key: string]: string; };
@@ -30419,6 +30590,8 @@ declare namespace Models {
 		"supportsSms"?: boolean;
 		"supportsMms"?: boolean;
 		"supportsVoice"?: boolean;
+		"integration"?: Models.DomainEntityRef;
+		"compliance"?: Models.Compliance;
 		"selfUri"?: string;
 	}
 	
@@ -30437,10 +30610,10 @@ declare namespace Models {
 	
 	export interface SmsPhoneNumberProvision { 
 		"id"?: string;
-		"name"?: string;
 		"phoneNumber": string;
 		"phoneNumberType": string;
 		"countryCode": string;
+		"name"?: string;
 		"addressId"?: string;
 		"selfUri"?: string;
 	}
@@ -30637,6 +30810,7 @@ declare namespace Models {
 		"webRtcPersistentEnabled"?: boolean;
 		"webRtcForceTurn"?: boolean;
 		"webRtcCallAppearances"?: number;
+		"webRtcRequireMediaHelper"?: boolean;
 		"selfUri"?: string;
 	}
 	
@@ -30688,6 +30862,11 @@ declare namespace Models {
 		"rejectReason"?: string;
 	}
 	
+	export interface StopSettings { 
+		"keyword": Array<string>;
+		"response": Models.ComplianceResponse;
+	}
+	
 	export interface StorySetting { 
 		"mention"?: Models.InboundOnlySetting;
 		"reply"?: Models.InboundOnlySetting;
@@ -31917,12 +32096,31 @@ declare namespace Models {
 		"doesNotContain"?: Array<string>;
 	}
 	
+	export interface TransferDestination { 
+		"userId"?: string;
+		"address"?: string;
+	}
+	
+	export interface TransferInitiator { 
+		"userId"?: string;
+	}
+	
 	export interface TransferRequest { 
 		"userId"?: string;
 		"address"?: string;
 		"userName"?: string;
 		"queueId"?: string;
 		"voicemail"?: boolean;
+		"transferType"?: string;
+	}
+	
+	export interface TransferResponse { 
+		"id"?: string;
+		"state"?: string;
+		"dateIssued"?: string;
+		"initiator"?: Models.TransferInitiator;
+		"destination"?: Models.TransferDestination;
+		"transferType"?: string;
 	}
 	
 	export interface Trigger { 
@@ -32209,6 +32407,19 @@ declare namespace Models {
 		"createdBy"?: Models.OrgUser;
 	}
 	
+	export interface TrustGroupEntityListing { 
+		"entities"?: Array<Models.TrustGroup>;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"total"?: number;
+		"firstUri"?: string;
+		"nextUri"?: string;
+		"previousUri"?: string;
+		"lastUri"?: string;
+		"selfUri"?: string;
+		"pageCount"?: number;
+	}
+	
 	export interface TrustMemberCreate { 
 		"id": string;
 		"roleIds"?: Array<string>;