purecloud-platform-client-v2 144.0.0 → 147.0.0

package/index.d.ts

@@ -115,6 +115,7 @@ declare class AnalyticsApi {
   	getAnalyticsConversationsDetailsJob(jobId: string): Promise<Models.AsyncQueryStatus>; 
   	getAnalyticsConversationsDetailsJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsConversationsDetailsJobResultsOptions): Promise<Models.AnalyticsConversationAsyncQueryResponse>; 
   	getAnalyticsConversationsDetailsJobsAvailability(): Promise<Models.DataAvailabilityResponse>; 
+  	getAnalyticsDataretentionSettings(): Promise<Models.AnalyticsDataRetentionResponse>; 
   	getAnalyticsReportingExports(opts?: AnalyticsApi.getAnalyticsReportingExportsOptions): Promise<Models.ReportingExportJobListing>; 
   	getAnalyticsReportingExportsMetadata(): Promise<Models.ReportingExportMetadataJobListing>; 
   	getAnalyticsReportingMetadata(opts?: AnalyticsApi.getAnalyticsReportingMetadataOptions): Promise<Models.ReportMetaDataEntityListing>; 
@@ -151,6 +152,7 @@ declare class AnalyticsApi {
   	postAnalyticsUsersDetailsJobs(body: Models.AsyncUserDetailsQuery): Promise<Models.AsyncQueryResponse>; 
   	postAnalyticsUsersDetailsQuery(body: Models.UserDetailsQuery): Promise<Models.AnalyticsUserDetailsQueryResponse>; 
   	postAnalyticsUsersObservationsQuery(body: Models.UserObservationQuery): Promise<Models.UserObservationQueryResponse>; 
+  	putAnalyticsDataretentionSettings(body: Models.UpdateAnalyticsDataRetentionRequest): Promise<Models.AnalyticsDataRetentionResponse>; 
   	putAnalyticsReportingSchedule(scheduleId: string, body: Models.ReportSchedule): Promise<Models.ReportSchedule>;
 }
 
@@ -373,6 +375,7 @@ declare namespace ArchitectApi {
 		"sortBy"?: string;
 		"sortOrder"?: string;
 		"name"?: string;
+		"dnis"?: string;
 	}
 	export interface getArchitectPromptHistoryHistoryIdOptions { 
 		"pageNumber"?: number;
@@ -1004,6 +1007,7 @@ declare class ConversationsApi {
   	getConversationParticipantSecureivrsessions(conversationId: string, participantId: string): Promise<Models.SecureSessionEntityListing>; 
   	getConversationParticipantWrapup(conversationId: string, participantId: string, opts?: ConversationsApi.getConversationParticipantWrapupOptions): Promise<Models.AssignedWrapupCode>; 
   	getConversationParticipantWrapupcodes(conversationId: string, participantId: string): Promise<Array<Models.WrapupCode>>; 
+  	getConversationSecureattributes(conversationId: string): Promise<Models.ConversationSecureAttributes>; 
   	getConversations(opts?: ConversationsApi.getConversationsOptions): Promise<Models.ConversationEntityListing>; 
   	getConversationsCall(conversationId: string): Promise<Models.CallConversation>; 
   	getConversationsCallParticipantWrapup(conversationId: string, participantId: string, opts?: ConversationsApi.getConversationsCallParticipantWrapupOptions): Promise<Models.AssignedWrapupCode>; 
@@ -1033,6 +1037,8 @@ declare class ConversationsApi {
   	getConversationsEmailParticipantWrapupcodes(conversationId: string, participantId: string): Promise<Array<Models.WrapupCode>>; 
   	getConversationsEmailSettings(conversationId: string): Promise<Models.EmailsSettings>; 
   	getConversationsEmails(): Promise<Models.EmailConversationEntityListing>; 
+  	getConversationsKeyconfiguration(keyconfigurationsId: string): Promise<Models.ConversationEncryptionConfiguration>; 
+  	getConversationsKeyconfigurations(): Promise<Models.ConversationEncryptionConfigurationListing>; 
   	getConversationsMessage(conversationId: string): Promise<Models.MessageConversation>; 
   	getConversationsMessageCommunicationMessagesMediaMediaId(conversationId: string, communicationId: string, mediaId: string): Promise<Models.MessageMediaData>; 
   	getConversationsMessageDetails(messageId: string): Promise<Models.MessageData>; 
@@ -1059,6 +1065,7 @@ declare class ConversationsApi {
   	getConversationsMessagingThreadingtimeline(): Promise<Models.ConversationThreadingWindow>; 
   	patchConversationParticipant(conversationId: string, participantId: string, body: Models.MediaParticipantRequest): Promise<void>; 
   	patchConversationParticipantAttributes(conversationId: string, participantId: string, body: Models.ParticipantAttributes): Promise<void>; 
+  	patchConversationSecureattributes(conversationId: string, body: Models.ConversationSecureAttributes): Promise<string>; 
   	patchConversationsCall(conversationId: string, body: Models.Conversation): Promise<Models.Conversation>; 
   	patchConversationsCallParticipant(conversationId: string, participantId: string, body: Models.MediaParticipantRequest): Promise<void>; 
   	patchConversationsCallParticipantAttributes(conversationId: string, participantId: string, body: Models.ParticipantAttributes): Promise<void>; 
@@ -1122,6 +1129,8 @@ declare class ConversationsApi {
   	postConversationsEmailParticipantReplace(conversationId: string, participantId: string, body: Models.TransferRequest): Promise<void>; 
   	postConversationsEmails(body: Models.CreateEmailRequest): Promise<Models.EmailConversation>; 
   	postConversationsFaxes(body: Models.FaxSendRequest): Promise<Models.FaxSendResponse>; 
+  	postConversationsKeyconfigurations(body: Models.ConversationEncryptionConfiguration): Promise<Models.ConversationEncryptionConfiguration>; 
+  	postConversationsKeyconfigurationsValidate(body: Models.ConversationEncryptionConfiguration): Promise<Models.ConversationEncryptionConfiguration>; 
   	postConversationsMessageCommunicationMessages(conversationId: string, communicationId: string, body: Models.AdditionalMessage): Promise<Models.MessageData>; 
   	postConversationsMessageCommunicationMessagesMedia(conversationId: string, communicationId: string): Promise<Models.MessageMediaData>; 
   	postConversationsMessageMessagesBulk(conversationId: string, opts?: ConversationsApi.postConversationsMessageMessagesBulkOptions): Promise<Models.TextMessageListing>; 
@@ -1136,6 +1145,7 @@ declare class ConversationsApi {
   	postConversationsMessagingIntegrationsWhatsapp(body: Models.WhatsAppIntegrationRequest): Promise<Models.WhatsAppIntegration>; 
   	postConversationsMessagingSupportedcontent(body: Models.SupportedContent): Promise<Models.SupportedContent>; 
   	putConversationParticipantFlaggedreason(conversationId: string, participantId: string): Promise<void>; 
+  	putConversationSecureattributes(conversationId: string, body: Models.ConversationSecureAttributes): Promise<string>; 
   	putConversationTags(conversationId: string, body: Models.ConversationTagsUpdate): Promise<string>; 
   	putConversationsCallParticipantCommunicationUuidata(conversationId: string, participantId: string, communicationId: string, body: Models.SetUuiDataRequest): Promise<object>; 
   	putConversationsCallRecordingstate(conversationId: string, body: Models.SetRecordingState): Promise<string>; 
@@ -1144,6 +1154,7 @@ declare class ConversationsApi {
   	putConversationsCobrowsesessionRecordingstate(conversationId: string, body: Models.SetRecordingState): Promise<string>; 
   	putConversationsEmailMessagesDraft(conversationId: string, body: Models.EmailMessage): Promise<Models.EmailMessage>; 
   	putConversationsEmailRecordingstate(conversationId: string, body: Models.SetRecordingState): Promise<string>; 
+  	putConversationsKeyconfiguration(keyconfigurationsId: string, body: Models.ConversationEncryptionConfiguration): Promise<Models.ConversationEncryptionConfiguration>; 
   	putConversationsMessageRecordingstate(conversationId: string, body: Models.SetRecordingState): Promise<string>; 
   	putConversationsMessagingIntegrationsLineIntegrationId(integrationId: string, body: Models.LineIntegrationRequest): Promise<Models.LineIntegration>; 
   	putConversationsMessagingSupportedcontentDefault(body: Models.SupportedContentReference): Promise<Models.SupportedContent>; 
@@ -2108,10 +2119,33 @@ declare namespace JourneyApi {
 
 declare class KnowledgeApi {  
   	deleteKnowledgeKnowledgebase(knowledgeBaseId: string): Promise<Models.KnowledgeBase>; 
+  	deleteKnowledgeKnowledgebaseCategory(knowledgeBaseId: string, categoryId: string): Promise<Models.CategoryResponse>; 
+  	deleteKnowledgeKnowledgebaseDocument(knowledgeBaseId: string, documentId: string): Promise<void>; 
+  	deleteKnowledgeKnowledgebaseDocumentVariation(documentVariationId: string, documentId: string, knowledgeBaseId: string): Promise<void>; 
+  	deleteKnowledgeKnowledgebaseExportJob(knowledgeBaseId: string, exportJobId: string): Promise<void>; 
+  	deleteKnowledgeKnowledgebaseImportJob(knowledgeBaseId: string, importJobId: string): Promise<void>; 
+  	deleteKnowledgeKnowledgebaseLabel(knowledgeBaseId: string, labelId: string): Promise<Models.LabelResponse>; 
   	deleteKnowledgeKnowledgebaseLanguageCategory(categoryId: string, knowledgeBaseId: string, languageCode: string): Promise<Models.KnowledgeCategory>; 
   	deleteKnowledgeKnowledgebaseLanguageDocument(documentId: string, knowledgeBaseId: string, languageCode: string): Promise<Models.KnowledgeDocument>; 
   	deleteKnowledgeKnowledgebaseLanguageDocumentsImport(knowledgeBaseId: string, languageCode: string, importId: string): Promise<void>; 
+  	getKnowledgeGuestSessionCategories(sessionId: string, opts?: KnowledgeApi.getKnowledgeGuestSessionCategoriesOptions): Promise<Models.GuestCategoryResponseListing>; 
+  	getKnowledgeGuestSessionDocument(sessionId: string, documentId: string): Promise<Models.KnowledgeGuestDocument>; 
+  	getKnowledgeGuestSessionDocuments(sessionId: string, opts?: KnowledgeApi.getKnowledgeGuestSessionDocumentsOptions): Promise<Models.KnowledgeGuestDocumentResponseListing>; 
   	getKnowledgeKnowledgebase(knowledgeBaseId: string): Promise<Models.KnowledgeBase>; 
+  	getKnowledgeKnowledgebaseCategories(knowledgeBaseId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseCategoriesOptions): Promise<Models.CategoryResponseListing>; 
+  	getKnowledgeKnowledgebaseCategory(knowledgeBaseId: string, categoryId: string): Promise<Models.CategoryResponse>; 
+  	getKnowledgeKnowledgebaseDocument(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentOptions): Promise<Models.KnowledgeDocumentResponse>; 
+  	getKnowledgeKnowledgebaseDocumentVariation(documentVariationId: string, documentId: string, knowledgeBaseId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVariationOptions): Promise<Models.DocumentVariation>; 
+  	getKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVariationsOptions): Promise<Models.DocumentVariationListing>; 
+  	getKnowledgeKnowledgebaseDocumentVersion(knowledgeBaseId: string, documentId: string, versionId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVersionOptions): Promise<Models.KnowledgeDocumentVersion>; 
+  	getKnowledgeKnowledgebaseDocumentVersionVariation(knowledgeBaseId: string, documentId: string, versionId: string, variationId: string): Promise<Models.KnowledgeDocumentVersionVariation>; 
+  	getKnowledgeKnowledgebaseDocumentVersionVariations(knowledgeBaseId: string, documentId: string, versionId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVersionVariationsOptions): Promise<Models.KnowledgeDocumentVersionVariationListing>; 
+  	getKnowledgeKnowledgebaseDocumentVersions(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVersionsOptions): Promise<Models.KnowledgeDocumentVersionListing>; 
+  	getKnowledgeKnowledgebaseDocuments(knowledgeBaseId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentsOptions): Promise<Models.KnowledgeDocumentResponseListing>; 
+  	getKnowledgeKnowledgebaseExportJob(knowledgeBaseId: string, exportJobId: string): Promise<Models.KnowledgeExportJobResponse>; 
+  	getKnowledgeKnowledgebaseImportJob(knowledgeBaseId: string, importJobId: string): Promise<Models.KnowledgeImportJobResponse>; 
+  	getKnowledgeKnowledgebaseLabel(knowledgeBaseId: string, labelId: string): Promise<Models.LabelResponse>; 
+  	getKnowledgeKnowledgebaseLabels(knowledgeBaseId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseLabelsOptions): Promise<Models.LabelListing>; 
   	getKnowledgeKnowledgebaseLanguageCategories(knowledgeBaseId: string, languageCode: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseLanguageCategoriesOptions): Promise<Models.CategoryListing>; 
   	getKnowledgeKnowledgebaseLanguageCategory(categoryId: string, knowledgeBaseId: string, languageCode: string): Promise<Models.KnowledgeExtendedCategory>; 
   	getKnowledgeKnowledgebaseLanguageDocument(documentId: string, knowledgeBaseId: string, languageCode: string): Promise<Models.KnowledgeDocument>; 
@@ -2119,13 +2153,36 @@ declare class KnowledgeApi {
   	getKnowledgeKnowledgebaseLanguageDocumentsImport(knowledgeBaseId: string, languageCode: string, importId: string): Promise<Models.KnowledgeImport>; 
   	getKnowledgeKnowledgebaseLanguageTraining(knowledgeBaseId: string, languageCode: string, trainingId: string): Promise<Models.KnowledgeTraining>; 
   	getKnowledgeKnowledgebaseLanguageTrainings(knowledgeBaseId: string, languageCode: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseLanguageTrainingsOptions): Promise<Models.TrainingListing>; 
+  	getKnowledgeKnowledgebaseUnansweredGroup(knowledgeBaseId: string, groupId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseUnansweredGroupOptions): Promise<Models.UnansweredGroup>; 
+  	getKnowledgeKnowledgebaseUnansweredGroupPhrasegroup(knowledgeBaseId: string, groupId: string, phraseGroupId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseUnansweredGroupPhrasegroupOptions): Promise<Models.UnansweredPhraseGroup>; 
+  	getKnowledgeKnowledgebaseUnansweredGroups(knowledgeBaseId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseUnansweredGroupsOptions): Promise<Models.UnansweredGroups>; 
   	getKnowledgeKnowledgebases(opts?: KnowledgeApi.getKnowledgeKnowledgebasesOptions): Promise<Models.KnowledgeBaseListing>; 
+  	patchKnowledgeGuestSessionDocumentsSearchSearchId(sessionId: string, searchId: string, body: Models.SearchUpdateRequest): Promise<void>; 
   	patchKnowledgeKnowledgebase(knowledgeBaseId: string, body: Models.KnowledgeBase): Promise<Models.KnowledgeBase>; 
+  	patchKnowledgeKnowledgebaseCategory(knowledgeBaseId: string, categoryId: string, body: Models.CategoryRequest): Promise<Models.CategoryResponse>; 
+  	patchKnowledgeKnowledgebaseDocument(knowledgeBaseId: string, documentId: string, body: Models.KnowledgeDocumentReq): Promise<Models.KnowledgeDocumentResponse>; 
+  	patchKnowledgeKnowledgebaseDocumentVariation(documentVariationId: string, documentId: string, knowledgeBaseId: string, body: Models.DocumentVariation): Promise<Models.DocumentVariation>; 
+  	patchKnowledgeKnowledgebaseDocumentsSearchSearchId(knowledgeBaseId: string, searchId: string, opts?: KnowledgeApi.patchKnowledgeKnowledgebaseDocumentsSearchSearchIdOptions): Promise<void>; 
+  	patchKnowledgeKnowledgebaseImportJob(knowledgeBaseId: string, importJobId: string, body: Models.ImportStatusRequest): Promise<Models.KnowledgeImportJobResponse>; 
+  	patchKnowledgeKnowledgebaseLabel(knowledgeBaseId: string, labelId: string, body: Models.LabelUpdateRequest): Promise<Models.LabelResponse>; 
   	patchKnowledgeKnowledgebaseLanguageCategory(categoryId: string, knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeCategoryRequest): Promise<Models.KnowledgeExtendedCategory>; 
   	patchKnowledgeKnowledgebaseLanguageDocument(documentId: string, knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeDocumentRequest): Promise<Models.KnowledgeDocument>; 
   	patchKnowledgeKnowledgebaseLanguageDocuments(knowledgeBaseId: string, languageCode: string, body: Array<Models.KnowledgeDocumentBulkRequest>): Promise<Models.DocumentListing>; 
   	patchKnowledgeKnowledgebaseLanguageDocumentsImport(knowledgeBaseId: string, languageCode: string, importId: string, body: Models.ImportStatusRequest): Promise<Models.KnowledgeImport>; 
+  	patchKnowledgeKnowledgebaseUnansweredGroupPhrasegroup(knowledgeBaseId: string, groupId: string, phraseGroupId: string, body: Models.UnansweredPhraseGroupPatchRequestBody): Promise<Models.UnansweredPhraseGroupUpdateResponse>; 
   	postKnowledgeDocumentuploads(body: Models.UploadUrlRequest): Promise<Models.UploadUrlResponse>; 
+  	postKnowledgeGuestSessionDocumentsSearch(sessionId: string, opts?: KnowledgeApi.postKnowledgeGuestSessionDocumentsSearchOptions): Promise<Models.KnowledgeDocumentGuestSearch>; 
+  	postKnowledgeGuestSessionDocumentsSearchSuggestions(sessionId: string, opts?: KnowledgeApi.postKnowledgeGuestSessionDocumentsSearchSuggestionsOptions): Promise<Models.KnowledgeGuestDocumentSuggestion>; 
+  	postKnowledgeGuestSessions(body: Models.KnowledgeGuestSession): Promise<Models.KnowledgeGuestSession>; 
+  	postKnowledgeKnowledgebaseCategories(knowledgeBaseId: string, body: Models.CategoryRequest): Promise<Models.CategoryResponse>; 
+  	postKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId: string, documentId: string, body: Models.DocumentVariation): Promise<Models.DocumentVariation>; 
+  	postKnowledgeKnowledgebaseDocumentVersions(knowledgeBaseId: string, documentId: string, body: Models.KnowledgeDocumentVersion): Promise<Models.KnowledgeDocumentVersion>; 
+  	postKnowledgeKnowledgebaseDocuments(knowledgeBaseId: string, body: Models.KnowledgeDocumentReq): Promise<Models.KnowledgeDocumentResponse>; 
+  	postKnowledgeKnowledgebaseDocumentsSearch(knowledgeBaseId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentsSearchOptions): Promise<Models.KnowledgeDocumentSearch>; 
+  	postKnowledgeKnowledgebaseDocumentsSearchSuggestions(knowledgeBaseId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentsSearchSuggestionsOptions): Promise<Models.KnowledgeDocumentSuggestion>; 
+  	postKnowledgeKnowledgebaseExportJobs(knowledgeBaseId: string, body: Models.KnowledgeExportJobRequest): Promise<Models.KnowledgeExportJobResponse>; 
+  	postKnowledgeKnowledgebaseImportJobs(knowledgeBaseId: string, body: Models.KnowledgeImportJobRequest): Promise<Models.KnowledgeImportJobResponse>; 
+  	postKnowledgeKnowledgebaseLabels(knowledgeBaseId: string, body: Models.LabelCreateRequest): Promise<Models.LabelResponse>; 
   	postKnowledgeKnowledgebaseLanguageCategories(knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeCategoryRequest): Promise<Models.KnowledgeExtendedCategory>; 
   	postKnowledgeKnowledgebaseLanguageDocuments(knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeDocumentRequest): Promise<Models.KnowledgeDocument>; 
   	postKnowledgeKnowledgebaseLanguageDocumentsImports(knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeImport): Promise<Models.KnowledgeImport>; 
@@ -2136,6 +2193,79 @@ declare class KnowledgeApi {
 }
 
 declare namespace KnowledgeApi { 
+	export interface getKnowledgeGuestSessionCategoriesOptions { 
+		"before"?: string;
+		"after"?: string;
+		"pageSize"?: string;
+		"parentId"?: string;
+		"isRoot"?: boolean;
+		"name"?: string;
+		"sortBy"?: string;
+		"expand"?: string;
+		"includeDocumentCount"?: boolean;
+	}
+	export interface getKnowledgeGuestSessionDocumentsOptions { 
+		"categoryId"?: Array<string>;
+		"includeSubcategories"?: boolean;
+		"pageSize"?: string;
+	}
+	export interface getKnowledgeKnowledgebaseCategoriesOptions { 
+		"before"?: string;
+		"after"?: string;
+		"pageSize"?: string;
+		"parentId"?: string;
+		"isRoot"?: boolean;
+		"name"?: string;
+		"sortBy"?: string;
+		"expand"?: string;
+		"includeDocumentCount"?: boolean;
+	}
+	export interface getKnowledgeKnowledgebaseDocumentOptions { 
+		"expand"?: Array<string>;
+		"state"?: string;
+	}
+	export interface getKnowledgeKnowledgebaseDocumentVariationOptions { 
+		"documentState"?: string;
+	}
+	export interface getKnowledgeKnowledgebaseDocumentVariationsOptions { 
+		"before"?: string;
+		"after"?: string;
+		"pageSize"?: string;
+		"documentState"?: string;
+	}
+	export interface getKnowledgeKnowledgebaseDocumentVersionOptions { 
+		"expand"?: Array<string>;
+	}
+	export interface getKnowledgeKnowledgebaseDocumentVersionVariationsOptions { 
+		"before"?: string;
+		"after"?: string;
+		"pageSize"?: string;
+	}
+	export interface getKnowledgeKnowledgebaseDocumentVersionsOptions { 
+		"before"?: string;
+		"after"?: string;
+		"pageSize"?: string;
+		"expand"?: Array<string>;
+	}
+	export interface getKnowledgeKnowledgebaseDocumentsOptions { 
+		"before"?: string;
+		"after"?: string;
+		"pageSize"?: string;
+		"interval"?: string;
+		"documentId"?: Array<string>;
+		"categoryId"?: Array<string>;
+		"includeSubcategories"?: boolean;
+		"includeDrafts"?: boolean;
+		"labelIds"?: Array<string>;
+		"expand"?: Array<string>;
+	}
+	export interface getKnowledgeKnowledgebaseLabelsOptions { 
+		"before"?: string;
+		"after"?: string;
+		"pageSize"?: string;
+		"name"?: string;
+		"includeDocumentCount"?: boolean;
+	}
 	export interface getKnowledgeKnowledgebaseLanguageCategoriesOptions { 
 		"before"?: string;
 		"after"?: string;
@@ -2161,6 +2291,15 @@ declare namespace KnowledgeApi {
 		"pageSize"?: string;
 		"knowledgeDocumentsState"?: string;
 	}
+	export interface getKnowledgeKnowledgebaseUnansweredGroupOptions { 
+		"app"?: string;
+	}
+	export interface getKnowledgeKnowledgebaseUnansweredGroupPhrasegroupOptions { 
+		"app"?: string;
+	}
+	export interface getKnowledgeKnowledgebaseUnansweredGroupsOptions { 
+		"app"?: string;
+	}
 	export interface getKnowledgeKnowledgebasesOptions { 
 		"before"?: string;
 		"after"?: string;
@@ -2172,6 +2311,23 @@ declare namespace KnowledgeApi {
 		"sortBy"?: string;
 		"sortOrder"?: string;
 	}
+	export interface patchKnowledgeKnowledgebaseDocumentsSearchSearchIdOptions { 
+		"body"?: Models.SearchUpdateRequest;
+	}
+	export interface postKnowledgeGuestSessionDocumentsSearchOptions { 
+		"expand"?: Array<string>;
+		"body"?: Models.KnowledgeDocumentGuestSearchRequest;
+	}
+	export interface postKnowledgeGuestSessionDocumentsSearchSuggestionsOptions { 
+		"body"?: Models.KnowledgeDocumentSuggestionRequest;
+	}
+	export interface postKnowledgeKnowledgebaseDocumentsSearchOptions { 
+		"expand"?: Array<string>;
+		"body"?: Models.KnowledgeDocumentSearchRequest;
+	}
+	export interface postKnowledgeKnowledgebaseDocumentsSearchSuggestionsOptions { 
+		"body"?: Models.KnowledgeDocumentSuggestionRequest;
+	}
 	export interface postKnowledgeKnowledgebaseSearchOptions { 
 		"body"?: Models.KnowledgeSearchRequest;
 	}
@@ -2672,6 +2828,7 @@ declare class OutboundApi {
   	deleteOutboundContactlistContacts(contactListId: string, contactIds: Array<string>): Promise<void>; 
   	deleteOutboundContactlistfilter(contactListFilterId: string): Promise<void>; 
   	deleteOutboundContactlists(id: Array<string>): Promise<void>; 
+  	deleteOutboundDigitalruleset(digitalRuleSetId: string): Promise<void>; 
   	deleteOutboundDnclist(dncListId: string): Promise<void>; 
   	deleteOutboundMessagingcampaign(messagingCampaignId: string): Promise<Models.MessagingCampaign>; 
   	deleteOutboundMessagingcampaignProgress(messagingCampaignId: string): Promise<void>; 
@@ -2710,6 +2867,8 @@ declare class OutboundApi {
   	getOutboundContactlists(opts?: OutboundApi.getOutboundContactlistsOptions): Promise<Models.ContactListEntityListing>; 
   	getOutboundContactlistsDivisionview(contactListId: string, opts?: OutboundApi.getOutboundContactlistsDivisionviewOptions): Promise<Models.ContactListDivisionView>; 
   	getOutboundContactlistsDivisionviews(opts?: OutboundApi.getOutboundContactlistsDivisionviewsOptions): Promise<Models.ContactListDivisionViewListing>; 
+  	getOutboundDigitalruleset(digitalRuleSetId: string): Promise<Models.DigitalRuleSet>; 
+  	getOutboundDigitalrulesets(opts?: OutboundApi.getOutboundDigitalrulesetsOptions): Promise<Models.DigitalRuleSetEntityListing>; 
   	getOutboundDnclist(dncListId: string, opts?: OutboundApi.getOutboundDnclistOptions): Promise<Models.DncList>; 
   	getOutboundDnclistExport(dncListId: string, opts?: OutboundApi.getOutboundDnclistExportOptions): Promise<Models.ExportUri>; 
   	getOutboundDnclistImportstatus(dncListId: string): Promise<Models.ImportStatus>; 
@@ -2755,6 +2914,7 @@ declare class OutboundApi {
   	postOutboundContactlistfiltersPreview(body: Models.ContactListFilter): Promise<Models.FilterPreviewResponse>; 
   	postOutboundContactlists(body: Models.ContactList): Promise<Models.ContactList>; 
   	postOutboundConversationDnc(conversationId: string): Promise<void>; 
+  	postOutboundDigitalrulesets(body: Models.DigitalRuleSet): Promise<Models.DigitalRuleSet>; 
   	postOutboundDnclistExport(dncListId: string): Promise<Models.DomainEntityRef>; 
   	postOutboundDnclistPhonenumbers(dncListId: string, body: Array<string>, opts?: OutboundApi.postOutboundDnclistPhonenumbersOptions): Promise<void>; 
   	postOutboundDnclists(body: Models.DncListCreate): Promise<Models.DncList>; 
@@ -2771,6 +2931,7 @@ declare class OutboundApi {
   	putOutboundContactlist(contactListId: string, body: Models.ContactList): Promise<Models.ContactList>; 
   	putOutboundContactlistContact(contactListId: string, contactId: string, body: Models.DialerContact): Promise<Models.DialerContact>; 
   	putOutboundContactlistfilter(contactListFilterId: string, body: Models.ContactListFilter): Promise<Models.ContactListFilter>; 
+  	putOutboundDigitalruleset(digitalRuleSetId: string, body: Models.DigitalRuleSet): Promise<Models.DigitalRuleSet>; 
   	putOutboundDnclist(dncListId: string, body: Models.DncList): Promise<Models.DncList>; 
   	putOutboundMessagingcampaign(messagingCampaignId: string, body: Models.MessagingCampaign): Promise<Models.MessagingCampaign>; 
   	putOutboundRuleset(ruleSetId: string, body: Models.RuleSet): Promise<Models.RuleSet>; 
@@ -2906,6 +3067,14 @@ declare namespace OutboundApi {
 		"sortBy"?: string;
 		"sortOrder"?: string;
 	}
+	export interface getOutboundDigitalrulesetsOptions { 
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"sortBy"?: string;
+		"sortOrder"?: string;
+		"name"?: string;
+		"id"?: Array<string>;
+	}
 	export interface getOutboundDnclistOptions { 
 		"includeImportStatus"?: boolean;
 		"includeSize"?: boolean;
@@ -3035,14 +3204,14 @@ declare namespace PresenceApi {
 
 declare class QualityApi {  
   	deleteQualityCalibration(calibrationId: string, calibratorId: string): Promise<Models.Calibration>; 
-  	deleteQualityConversationEvaluation(conversationId: string, evaluationId: string, opts?: QualityApi.deleteQualityConversationEvaluationOptions): Promise<Models.Evaluation>; 
+  	deleteQualityConversationEvaluation(conversationId: string, evaluationId: string, opts?: QualityApi.deleteQualityConversationEvaluationOptions): Promise<Models.EvaluationResponse>; 
   	deleteQualityForm(formId: string): Promise<void>; 
   	deleteQualityFormsEvaluation(formId: string): Promise<void>; 
   	deleteQualityFormsSurvey(formId: string): Promise<void>; 
   	getQualityAgentsActivity(opts?: QualityApi.getQualityAgentsActivityOptions): Promise<Models.AgentActivityEntityListing>; 
   	getQualityCalibration(calibrationId: string, opts?: QualityApi.getQualityCalibrationOptions): Promise<Models.Calibration>; 
   	getQualityCalibrations(calibratorId: string, opts?: QualityApi.getQualityCalibrationsOptions): Promise<Models.CalibrationEntityListing>; 
-  	getQualityConversationEvaluation(conversationId: string, evaluationId: string, opts?: QualityApi.getQualityConversationEvaluationOptions): Promise<Models.Evaluation>; 
+  	getQualityConversationEvaluation(conversationId: string, evaluationId: string, opts?: QualityApi.getQualityConversationEvaluationOptions): Promise<Models.EvaluationResponse>; 
   	getQualityConversationSurveys(conversationId: string): Promise<Array<Models.Survey>>; 
   	getQualityConversationsAuditsQueryTransactionId(transactionId: string): Promise<Models.QualityAuditQueryExecutionStatusResponse>; 
   	getQualityConversationsAuditsQueryTransactionIdResults(transactionId: string, opts?: QualityApi.getQualityConversationsAuditsQueryTransactionIdResultsOptions): Promise<Models.QualityAuditQueryExecutionResultsResponse>; 
@@ -3084,7 +3253,7 @@ declare class QualityApi {
   	postQualityPublishedformsSurveys(body: Models.PublishForm): Promise<Models.SurveyForm>; 
   	postQualitySurveysScoring(body: Models.SurveyFormAndScoringSet): Promise<Models.SurveyScoringSet>; 
   	putQualityCalibration(calibrationId: string, body: Models.Calibration): Promise<Models.Calibration>; 
-  	putQualityConversationEvaluation(conversationId: string, evaluationId: string, body: Models.Evaluation, opts?: QualityApi.putQualityConversationEvaluationOptions): Promise<Models.Evaluation>; 
+  	putQualityConversationEvaluation(conversationId: string, evaluationId: string, body: Models.Evaluation, opts?: QualityApi.putQualityConversationEvaluationOptions): Promise<Models.EvaluationResponse>; 
   	putQualityForm(formId: string, body: Models.EvaluationForm): Promise<Models.EvaluationForm>; 
   	putQualityFormsEvaluation(formId: string, body: Models.EvaluationForm): Promise<Models.EvaluationForm>; 
   	putQualityFormsSurvey(formId: string, body: Models.SurveyForm): Promise<Models.SurveyForm>; 
@@ -3272,6 +3441,7 @@ declare class RecordingApi {
   	getRecordingRecordingkeys(opts?: RecordingApi.getRecordingRecordingkeysOptions): Promise<Models.EncryptionKeyEntityListing>; 
   	getRecordingRecordingkeysRotationschedule(): Promise<Models.KeyRotationSchedule>; 
   	getRecordingSettings(opts?: RecordingApi.getRecordingSettingsOptions): Promise<Models.RecordingSettings>; 
+  	getRecordingsRetentionQuery(retentionThresholdDays: number, opts?: RecordingApi.getRecordingsRetentionQueryOptions): Promise<Models.RecordingRetentionCursorEntityListing>; 
   	getRecordingsScreensessions(opts?: RecordingApi.getRecordingsScreensessionsOptions): Promise<Models.ScreenRecordingSessionListing>; 
   	patchRecordingCrossplatformMediaretentionpolicy(policyId: string, body: Models.CrossPlatformPolicyUpdate): Promise<Models.CrossPlatformPolicy>; 
   	patchRecordingMediaretentionpolicy(policyId: string, body: Models.PolicyUpdate): Promise<Models.Policy>; 
@@ -3387,6 +3557,10 @@ declare namespace RecordingApi {
 	export interface getRecordingSettingsOptions { 
 		"createDefault"?: boolean;
 	}
+	export interface getRecordingsRetentionQueryOptions { 
+		"cursor"?: string;
+		"pageSize"?: number;
+	}
 	export interface getRecordingsScreensessionsOptions { 
 		"pageSize"?: number;
 		"pageNumber"?: number;
@@ -3470,6 +3644,7 @@ declare class RoutingApi {
   	getRoutingAssessments(opts?: RoutingApi.getRoutingAssessmentsOptions): Promise<Models.AssessmentListing>; 
   	getRoutingAssessmentsJob(jobId: string): Promise<Models.BenefitAssessmentJob>; 
   	getRoutingAssessmentsJobs(opts?: RoutingApi.getRoutingAssessmentsJobsOptions): Promise<Models.AssessmentJobListing>; 
+  	getRoutingAvailablemediatypes(): Promise<Models.AvailableMediaTypeEntityListing>; 
   	getRoutingEmailDomain(domainId: string): Promise<Models.InboundDomain>; 
   	getRoutingEmailDomainRoute(domainName: string, routeId: string): Promise<Models.InboundRoute>; 
   	getRoutingEmailDomainRoutes(domainName: string, opts?: RoutingApi.getRoutingEmailDomainRoutesOptions): Promise<Models.InboundRouteEntityListing>; 
@@ -4636,6 +4811,7 @@ declare class UsersApi {
   	postAuthorizationSubjectBulkremove(subjectId: string, body: Models.RoleDivisionGrants): Promise<void>; 
   	postAuthorizationSubjectBulkreplace(subjectId: string, body: Models.RoleDivisionGrants, opts?: UsersApi.postAuthorizationSubjectBulkreplaceOptions): Promise<void>; 
   	postAuthorizationSubjectDivisionRole(subjectId: string, divisionId: string, roleId: string, opts?: UsersApi.postAuthorizationSubjectDivisionRoleOptions): Promise<void>; 
+  	postUserExternalid(userId: string, body: Models.UserExternalIdentifier): Promise<Array<Models.UserExternalIdentifier>>; 
   	postUserInvite(userId: string, opts?: UsersApi.postUserInviteOptions): Promise<void>; 
   	postUserPassword(userId: string, body: Models.ChangePasswordRequest): Promise<void>; 
   	postUserRoutinglanguages(userId: string, body: Models.UserRoutingLanguagePost): Promise<Models.UserRoutingLanguage>; 
@@ -4903,6 +5079,7 @@ declare class WebDeploymentsApi {
   	getWebdeploymentsConfigurationVersionsDraft(configurationId: string): Promise<Models.WebDeploymentConfigurationVersion>; 
   	getWebdeploymentsConfigurations(opts?: WebDeploymentsApi.getWebdeploymentsConfigurationsOptions): Promise<Models.WebDeploymentConfigurationVersionEntityListing>; 
   	getWebdeploymentsDeployment(deploymentId: string): Promise<Models.WebDeployment>; 
+  	getWebdeploymentsDeploymentConfigurations(deploymentId: string, opts?: WebDeploymentsApi.getWebdeploymentsDeploymentConfigurationsOptions): Promise<Models.WebDeploymentActiveConfigurationOnDeployment>; 
   	getWebdeploymentsDeployments(): Promise<Models.WebDeploymentEntityListing>; 
   	postWebdeploymentsConfigurationVersionsDraftPublish(configurationId: string): Promise<Models.WebDeploymentConfigurationVersion>; 
   	postWebdeploymentsConfigurations(configurationVersion: Models.WebDeploymentConfigurationVersion): Promise<Models.WebDeploymentConfigurationVersion>; 
@@ -4915,6 +5092,9 @@ declare namespace WebDeploymentsApi {
 	export interface getWebdeploymentsConfigurationsOptions { 
 		"showOnlyPublished"?: boolean;
 	}
+	export interface getWebdeploymentsDeploymentConfigurationsOptions { 
+		"type"?: string;
+	}
 }
 
 declare class WebMessagingApi {  
@@ -5462,6 +5642,9 @@ declare namespace Models {
 	export interface ActionMapAction { 
 		"actionTemplate"?: Models.ActionMapActionTemplate;
 		"mediaType"?: string;
+		"actionTargetId"?: string;
+		"isPacingEnabled"?: boolean;
+		"props"?: Models.ActionProperties;
 		"architectFlowFields"?: Models.ArchitectFlowFields;
 		"webMessagingOfferFields"?: Models.WebMessagingOfferFields;
 		"openActionFields"?: Models.OpenActionFields;
@@ -6013,6 +6196,12 @@ declare namespace Models {
 		"conversations"?: Array<Models.AnalyticsConversationWithoutAttributes>;
 	}
 	
+	export interface AnalyticsDataRetentionResponse { 
+		"retentionDays"?: number;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+	}
+	
 	export interface AnalyticsEvaluation { 
 		"calibrationId"?: string;
 		"contextId"?: string;
@@ -6150,6 +6339,7 @@ declare namespace Models {
 		"ani"?: string;
 		"assignerId"?: string;
 		"authenticated"?: boolean;
+		"bargedParticipantId"?: string;
 		"callbackNumbers"?: Array<string>;
 		"callbackScheduledTime"?: string;
 		"callbackUserName"?: string;
@@ -6310,6 +6500,11 @@ declare namespace Models {
 		"date"?: string;
 	}
 	
+	export interface AppendToDncActionSettings { 
+		"expire": boolean;
+		"expirationDuration"?: string;
+	}
+	
 	export interface ArchitectDependencyTrackingBuildNotificationClient { 
 		"id"?: string;
 		"name"?: string;
@@ -6879,6 +7074,7 @@ declare namespace Models {
 		"client"?: Models.AddressableEntityRef;
 		"remoteIp"?: Array<string>;
 		"serviceName"?: string;
+		"level"?: string;
 		"eventDate"?: string;
 		"message"?: Models.MessageInfo;
 		"action"?: string;
@@ -7112,6 +7308,15 @@ declare namespace Models {
 		"languages"?: Array<string>;
 	}
 	
+	export interface AvailableMediaType { 
+		"mediaType"?: string;
+		"availableSubTypes"?: Array<string>;
+	}
+	
+	export interface AvailableMediaTypeEntityListing { 
+		"entities"?: Array<Models.AvailableMediaType>;
+	}
+	
 	export interface AvailableTime { 
 		"dateStart"?: string;
 		"lengthInMinutes"?: number;
@@ -7975,7 +8180,7 @@ declare namespace Models {
 	}
 	
 	export interface BulkIdsRequest { 
-		"entities"?: Array<Models.Entity>;
+		"entities"?: Array<Models.WritableEntity>;
 	}
 	
 	export interface BulkNotesRequest { 
@@ -8948,6 +9153,40 @@ declare namespace Models {
 		"previousUri"?: string;
 	}
 	
+	export interface CategoryReference { 
+		"id": string;
+		"name"?: string;
+		"parentCategory"?: Models.CategoryReference;
+		"selfUri"?: string;
+	}
+	
+	export interface CategoryRequest { 
+		"id"?: string;
+		"name": string;
+		"description"?: string;
+		"parentCategoryId"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface CategoryResponse { 
+		"id"?: string;
+		"name": string;
+		"description"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"parentCategory"?: Models.CategoryReference;
+		"documentCount"?: number;
+		"knowledgeBase"?: Models.KnowledgeBaseReference;
+		"selfUri"?: string;
+	}
+	
+	export interface CategoryResponseListing { 
+		"entities"?: Array<Models.CategoryResponse>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	
 	export interface Certificate { 
 		"certificate": string;
 	}
@@ -8971,8 +9210,8 @@ declare namespace Models {
 		"expirationDate"?: string;
 		"issueDate"?: string;
 		"expired"?: boolean;
-		"signatureValid"?: boolean;
 		"valid"?: boolean;
+		"signatureValid"?: boolean;
 	}
 	
 	export interface Change { 
@@ -9642,6 +9881,16 @@ declare namespace Models {
 		"countryCode"?: string;
 	}
 	
+	export interface ContactAddressConditionSettings { 
+		"operator": string;
+		"value": string;
+	}
+	
+	export interface ContactAddressTypeConditionSettings { 
+		"operator": string;
+		"value": string;
+	}
+	
 	export interface ContactAddressableEntityRef { 
 		"id"?: string;
 		"selfUri"?: string;
@@ -9659,6 +9908,13 @@ declare namespace Models {
 		"removeSkillsFromBlindTransfer"?: boolean;
 	}
 	
+	export interface ContactColumnConditionSettings { 
+		"columnName": string;
+		"operator": string;
+		"value": string;
+		"valueType": string;
+	}
+	
 	export interface ContactColumnTimeZone { 
 		"timeZone"?: string;
 		"columnType"?: string;
@@ -10162,6 +10418,7 @@ declare namespace Models {
 		"autoStartType"?: string;
 		"autoStart"?: Models.AutoStart;
 		"markdown"?: Models.Markdown;
+		"conversationDisconnect"?: Models.ConversationDisconnectSettings;
 	}
 	
 	export interface ConversationAssociation { 
@@ -10182,11 +10439,6 @@ declare namespace Models {
 		"participants"?: Array<Models.ParticipantBasic>;
 	}
 	
-	export interface ConversationButtonComponent { 
-		"title"?: string;
-		"actions"?: Models.ConversationContentActions;
-	}
-	
 	export interface ConversationCallEventTopicCallConversation { 
 		"id"?: string;
 		"name"?: string;
@@ -10206,6 +10458,7 @@ declare namespace Models {
 		"startHoldTime"?: string;
 		"purpose"?: string;
 		"state"?: string;
+		"initialState"?: string;
 		"direction"?: string;
 		"disconnectType"?: string;
 		"held"?: boolean;
@@ -10347,6 +10600,7 @@ declare namespace Models {
 		"startHoldTime"?: string;
 		"purpose"?: string;
 		"state"?: string;
+		"initialState"?: string;
 		"direction"?: string;
 		"disconnectType"?: string;
 		"held"?: boolean;
@@ -10479,6 +10733,9 @@ declare namespace Models {
 		"platform"?: string;
 	}
 	
+	export interface ConversationChannelMetadata { 
+	}
+	
 	export interface ConversationChat { 
 		"state"?: string;
 		"id"?: string;
@@ -10520,6 +10777,7 @@ declare namespace Models {
 		"startHoldTime"?: string;
 		"purpose"?: string;
 		"state"?: string;
+		"initialState"?: string;
 		"direction"?: string;
 		"disconnectType"?: string;
 		"held"?: boolean;
@@ -10638,6 +10896,7 @@ declare namespace Models {
 		"startHoldTime"?: string;
 		"purpose"?: string;
 		"state"?: string;
+		"initialState"?: string;
 		"direction"?: string;
 		"disconnectType"?: string;
 		"held"?: boolean;
@@ -10742,12 +11001,6 @@ declare namespace Models {
 		"endTime"?: string;
 	}
 	
-	export interface ConversationContentActions { 
-		"url"?: string;
-		"urlTarget"?: string;
-		"textback"?: string;
-	}
-	
 	export interface ConversationContentAttachment { 
 		"id"?: string;
 		"mediaType": string;
@@ -10756,6 +11009,7 @@ declare namespace Models {
 		"text"?: string;
 		"sha256"?: string;
 		"filename"?: string;
+		"contentSizeBytes"?: number;
 	}
 	
 	export interface ConversationContentButtonResponse { 
@@ -10781,16 +11035,7 @@ declare namespace Models {
 	}
 	
 	export interface ConversationContentCarousel { 
-		"cards"?: Array<Models.ConversationContentCard>;
-	}
-	
-	export interface ConversationContentGeneric { 
-		"title"?: string;
-		"description"?: string;
-		"image"?: string;
-		"video"?: string;
-		"actions"?: Models.ConversationContentActions;
-		"components"?: Array<Models.ConversationButtonComponent>;
+		"cards": Array<Models.ConversationContentCard>;
 	}
 	
 	export interface ConversationContentLocation { 
@@ -10850,6 +11095,11 @@ declare namespace Models {
 		"dataAvailabilityDate"?: string;
 	}
 	
+	export interface ConversationDisconnectSettings { 
+		"enabled"?: boolean;
+		"type"?: string;
+	}
+	
 	export interface ConversationDivisionMembership { 
 		"division"?: Models.DomainEntityRef;
 		"entities"?: Array<Models.DomainEntityRef>;
@@ -10895,6 +11145,7 @@ declare namespace Models {
 		"startHoldTime"?: string;
 		"purpose"?: string;
 		"state"?: string;
+		"initialState"?: string;
 		"direction"?: string;
 		"disconnectType"?: string;
 		"held"?: boolean;
@@ -10985,6 +11236,20 @@ declare namespace Models {
 		"endTime"?: string;
 	}
 	
+	export interface ConversationEncryptionConfiguration { 
+		"id"?: string;
+		"url": string;
+		"keyConfigurationType": string;
+		"lastError"?: Models.ErrorBody;
+		"selfUri"?: string;
+	}
+	
+	export interface ConversationEncryptionConfigurationListing { 
+		"total"?: number;
+		"entities"?: Array<Models.ConversationEncryptionConfiguration>;
+		"selfUri"?: string;
+	}
+	
 	export interface ConversationEntityListing { 
 		"entities"?: Array<Models.Conversation>;
 		"pageSize"?: number;
@@ -11449,12 +11714,11 @@ declare namespace Models {
 	export interface ConversationMessageContent { 
 		"contentType": string;
 		"location"?: Models.ConversationContentLocation;
-		"story"?: Models.ConversationContentStory;
 		"attachment"?: Models.ConversationContentAttachment;
 		"quickReply"?: Models.ConversationContentQuickReply;
-		"template"?: Models.ConversationContentNotificationTemplate;
 		"buttonResponse"?: Models.ConversationContentButtonResponse;
-		"generic"?: Models.ConversationContentGeneric;
+		"template"?: Models.ConversationContentNotificationTemplate;
+		"story"?: Models.ConversationContentStory;
 		"card"?: Models.ConversationContentCard;
 		"carousel"?: Models.ConversationContentCarousel;
 	}
@@ -11566,6 +11830,7 @@ declare namespace Models {
 		"startHoldTime"?: string;
 		"purpose"?: string;
 		"state"?: string;
+		"initialState"?: string;
 		"direction"?: string;
 		"disconnectType"?: string;
 		"held"?: boolean;
@@ -11663,9 +11928,6 @@ declare namespace Models {
 		"dateDeleted"?: string;
 	}
 	
-	export interface ConversationMessagingChannelMetadata { 
-	}
-	
 	export interface ConversationMessagingFromRecipient { 
 		"nickname"?: string;
 		"id": string;
@@ -11950,6 +12212,7 @@ declare namespace Models {
 		"startHoldTime"?: string;
 		"purpose"?: string;
 		"state"?: string;
+		"initialState"?: string;
 		"direction"?: string;
 		"disconnectType"?: string;
 		"held"?: boolean;
@@ -11993,6 +12256,11 @@ declare namespace Models {
 		"endTime"?: string;
 	}
 	
+	export interface ConversationSecureAttributes { 
+		"attributes"?: { [key: string]: string; };
+		"version"?: number;
+	}
+	
 	export interface ConversationSocialExpressionEventTopicConversationRoutingData { 
 		"queue"?: Models.ConversationSocialExpressionEventTopicUriReference;
 		"language"?: Models.ConversationSocialExpressionEventTopicUriReference;
@@ -12069,6 +12337,7 @@ declare namespace Models {
 		"startHoldTime"?: string;
 		"purpose"?: string;
 		"state"?: string;
+		"initialState"?: string;
 		"direction"?: string;
 		"disconnectType"?: string;
 		"held"?: boolean;
@@ -12219,6 +12488,7 @@ declare namespace Models {
 		"startHoldTime"?: string;
 		"purpose"?: string;
 		"state"?: string;
+		"initialState"?: string;
 		"direction"?: string;
 		"disconnectType"?: string;
 		"held"?: boolean;
@@ -12644,7 +12914,7 @@ declare namespace Models {
 		"email": string;
 		"addresses"?: Array<Models.Contact>;
 		"title"?: string;
-		"password": string;
+		"password"?: string;
 		"divisionId": string;
 		"state"?: string;
 	}
@@ -12909,6 +13179,7 @@ declare namespace Models {
 		"nextUri"?: string;
 		"selfUri"?: string;
 		"previousUri"?: string;
+		"cursors"?: Models.Cursors;
 	}
 	
 	export interface CursorNoteListing { 
@@ -12916,6 +13187,7 @@ declare namespace Models {
 		"nextUri"?: string;
 		"selfUri"?: string;
 		"previousUri"?: string;
+		"cursors"?: Models.Cursors;
 	}
 	
 	export interface CursorOrganizationListing { 
@@ -12923,6 +13195,7 @@ declare namespace Models {
 		"nextUri"?: string;
 		"selfUri"?: string;
 		"previousUri"?: string;
+		"cursors"?: Models.Cursors;
 	}
 	
 	export interface CursorRelationshipListing { 
@@ -12930,6 +13203,7 @@ declare namespace Models {
 		"nextUri"?: string;
 		"selfUri"?: string;
 		"previousUri"?: string;
+		"cursors"?: Models.Cursors;
 	}
 	
 	export interface Cursors { 
@@ -13962,6 +14236,7 @@ declare namespace Models {
 		"languages"?: Array<string>;
 		"intents"?: Array<Models.DialogflowIntent>;
 		"environments"?: Array<string>;
+		"integration"?: Models.DomainEntityRef;
 		"selfUri"?: string;
 	}
 	
@@ -13970,6 +14245,7 @@ declare namespace Models {
 		"name"?: string;
 		"project"?: Models.DialogflowProject;
 		"description"?: string;
+		"integration"?: Models.DomainEntityRef;
 		"selfUri"?: string;
 	}
 	
@@ -14006,6 +14282,59 @@ declare namespace Models {
 		"end"?: string;
 	}
 	
+	export interface DigitalAction { 
+		"updateContactColumnActionSettings"?: Models.UpdateContactColumnActionSettings;
+		"doNotSendActionSettings"?: object;
+		"appendToDncActionSettings"?: Models.AppendToDncActionSettings;
+		"markContactUncontactableActionSettings"?: Models.MarkContactUncontactableActionSettings;
+		"markContactAddressUncontactableActionSettings"?: object;
+		"setContentTemplateActionSettings"?: Models.SetContentTemplateActionSettings;
+	}
+	
+	export interface DigitalCondition { 
+		"inverted"?: boolean;
+		"contactColumnConditionSettings"?: Models.ContactColumnConditionSettings;
+		"contactAddressConditionSettings"?: Models.ContactAddressConditionSettings;
+		"contactAddressTypeConditionSettings"?: Models.ContactAddressTypeConditionSettings;
+		"lastAttemptByColumnConditionSettings"?: Models.LastAttemptByColumnConditionSettings;
+		"lastAttemptOverallConditionSettings"?: Models.LastAttemptOverallConditionSettings;
+		"lastResultByColumnConditionSettings"?: Models.LastResultByColumnConditionSettings;
+		"lastResultOverallConditionSettings"?: Models.LastResultOverallConditionSettings;
+	}
+	
+	export interface DigitalRule { 
+		"id"?: string;
+		"name": string;
+		"order": number;
+		"category": string;
+		"conditions": Array<Models.DigitalCondition>;
+		"actions": Array<Models.DigitalAction>;
+	}
+	
+	export interface DigitalRuleSet { 
+		"id"?: string;
+		"name"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"version"?: number;
+		"contactList"?: Models.DomainEntityRef;
+		"rules": Array<Models.DigitalRule>;
+		"selfUri"?: string;
+	}
+	
+	export interface DigitalRuleSetEntityListing { 
+		"entities"?: Array<Models.DigitalRuleSet>;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"total"?: number;
+		"firstUri"?: string;
+		"selfUri"?: string;
+		"nextUri"?: string;
+		"previousUri"?: string;
+		"lastUri"?: string;
+		"pageCount"?: number;
+	}
+	
 	export interface Digits { 
 		"digits"?: string;
 	}
@@ -14075,6 +14404,7 @@ declare namespace Models {
 		"dncSourceType": string;
 		"contactMethod"?: string;
 		"loginId"?: string;
+		"campaignId"?: string;
 		"dncCodes"?: Array<string>;
 		"licenseId"?: string;
 		"division"?: Models.DomainEntityRef;
@@ -14092,6 +14422,7 @@ declare namespace Models {
 		"dncSourceType": string;
 		"contactMethod"?: string;
 		"loginId"?: string;
+		"campaignId"?: string;
 		"dncCodes"?: Array<string>;
 		"licenseId"?: string;
 		"division"?: Models.DomainEntityRef;
@@ -14148,6 +14479,9 @@ declare namespace Models {
 		"failureReason"?: string;
 	}
 	
+	export interface DoNotSendActionSettings { 
+	}
+	
 	export interface Document { 
 		"id"?: string;
 		"name"?: string;
@@ -14225,10 +14559,49 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface DocumentBody { 
+		"blocks": Array<Models.DocumentBodyBlock>;
+	}
+	
+	export interface DocumentBodyBlock { 
+		"type": string;
+		"paragraph": Models.DocumentBodyParagraph;
+		"image": Models.DocumentBodyImage;
+		"video": Models.DocumentBodyVideo;
+		"list": Models.DocumentBodyList;
+	}
+	
+	export interface DocumentBodyImage { 
+		"url": string;
+	}
+	
+	export interface DocumentBodyList { 
+		"blocks": Array<Models.DocumentBodyListBlock>;
+	}
+	
+	export interface DocumentBodyListBlock { 
+		"type": string;
+		"blocks": Array<Models.DocumentContentBlock>;
+	}
+	
+	export interface DocumentBodyParagraph { 
+		"blocks": Array<Models.DocumentContentBlock>;
+	}
+	
+	export interface DocumentBodyVideo { 
+		"url": string;
+	}
+	
 	export interface DocumentCategoryInput { 
 		"id": string;
 	}
 	
+	export interface DocumentContentBlock { 
+		"type": string;
+		"text": Models.DocumentText;
+		"image": Models.DocumentBodyImage;
+	}
+	
 	export interface DocumentEntityListing { 
 		"entities"?: Array<Models.Document>;
 		"pageSize"?: number;
@@ -14260,6 +14633,12 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface DocumentText { 
+		"text": string;
+		"marks"?: Array<string>;
+		"hyperlink"?: string;
+	}
+	
 	export interface DocumentThumbnail { 
 		"resolution"?: string;
 		"imageUri"?: string;
@@ -14286,6 +14665,29 @@ declare namespace Models {
 		"tagIds"?: Array<string>;
 	}
 	
+	export interface DocumentVariation { 
+		"id"?: string;
+		"body"?: Models.DocumentBody;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"documentVersion"?: Models.AddressableEntityRef;
+		"contexts": Array<Models.DocumentVariationContext>;
+		"document"?: Models.KnowledgeDocumentReference;
+		"selfUri"?: string;
+	}
+	
+	export interface DocumentVariationContext { 
+		"context": Models.KnowledgeContextReference;
+		"values": Array<Models.KnowledgeContextValueReference>;
+	}
+	
+	export interface DocumentVariationListing { 
+		"entities"?: Array<Models.DocumentVariation>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	
 	export interface DocumentationResult { 
 		"id": number;
 		"categories"?: Array<number>;
@@ -15325,6 +15727,8 @@ declare namespace Models {
 		"htmlBody"?: string;
 		"time"?: string;
 		"historyIncluded"?: boolean;
+		"emailSizeBytes"?: number;
+		"maxEmailSizeBytes"?: number;
 		"selfUri"?: string;
 	}
 	
@@ -15526,6 +15930,7 @@ declare namespace Models {
 		"redacted"?: boolean;
 		"isScoringIndex"?: boolean;
 		"authorizedActions"?: Array<string>;
+		"hasAssistanceFailed"?: boolean;
 		"selfUri"?: string;
 	}
 	
@@ -15652,6 +16057,17 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface EvaluationFormResponse { 
+		"id"?: string;
+		"name": string;
+		"modifiedDate"?: string;
+		"published"?: boolean;
+		"contextId"?: string;
+		"questionGroups"?: Array<Models.EvaluationQuestionGroup>;
+		"publishedVersions"?: Models.DomainEntityListingEvaluationForm;
+		"selfUri"?: string;
+	}
+	
 	export interface EvaluationQualityV2TopicCalibration { 
 		"id"?: string;
 	}
@@ -15745,6 +16161,35 @@ declare namespace Models {
 		"comments"?: string;
 	}
 	
+	export interface EvaluationResponse { 
+		"id"?: string;
+		"name"?: string;
+		"conversation"?: Models.ConversationReference;
+		"evaluationForm"?: Models.EvaluationFormResponse;
+		"evaluator"?: Models.User;
+		"agent"?: Models.User;
+		"calibration"?: Models.Calibration;
+		"status"?: string;
+		"answers"?: Models.EvaluationScoringSet;
+		"agentHasRead"?: boolean;
+		"releaseDate"?: string;
+		"assignedDate"?: string;
+		"changedDate"?: string;
+		"queue"?: Models.Queue;
+		"mediaType"?: Array<string>;
+		"rescore"?: boolean;
+		"conversationDate"?: string;
+		"conversationEndDate"?: string;
+		"neverRelease"?: boolean;
+		"resourceId"?: string;
+		"resourceType"?: string;
+		"redacted"?: boolean;
+		"isScoringIndex"?: boolean;
+		"authorizedActions"?: Array<string>;
+		"hasAssistanceFailed"?: boolean;
+		"selfUri"?: string;
+	}
+	
 	export interface EvaluationScoringSet { 
 		"totalScore"?: number;
 		"totalCriticalScore"?: number;
@@ -15783,6 +16228,12 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface EventCoBrowse { 
+		"type": string;
+		"sessionId"?: string;
+		"sessionJoinToken"?: string;
+	}
+	
 	export interface EventCondition { 
 		"key": string;
 		"values": Array<string>;
@@ -15819,11 +16270,20 @@ declare namespace Models {
 		"resourceURIs"?: Array<string>;
 	}
 	
+	export interface EventPresence { 
+		"type": string;
+	}
+	
 	export interface EventSetting { 
 		"typing"?: Models.TypingSetting;
 		"presence"?: Models.PresenceSetting;
 	}
 	
+	export interface EventTyping { 
+		"type": string;
+		"duration"?: number;
+	}
+	
 	export interface ExecuteRecordingJobsQuery { 
 		"state": string;
 	}
@@ -16120,6 +16580,15 @@ declare namespace Models {
 		"count"?: number;
 	}
 	
+	export interface ExternalMetricDataProcessedItem { 
+		"userId"?: string;
+		"userEmail"?: string;
+		"metricId": string;
+		"dateOccurred": string;
+		"value": number;
+		"count"?: number;
+	}
+	
 	export interface ExternalMetricDataUnprocessedItem { 
 		"userId"?: string;
 		"userEmail"?: string;
@@ -16136,7 +16605,7 @@ declare namespace Models {
 	}
 	
 	export interface ExternalMetricDataWriteResponse { 
-		"processedEntities"?: Array<Models.ExternalMetricDataItem>;
+		"processedEntities"?: Array<Models.ExternalMetricDataProcessedItem>;
 		"unprocessedEntities"?: Array<Models.ExternalMetricDataUnprocessedItem>;
 	}
 	
@@ -16281,7 +16750,7 @@ declare namespace Models {
 		"id"?: string;
 		"name": string;
 		"supportedContent"?: Models.SupportedContentReference;
-		"messagingSetting"?: Models.MessagingSettingReference;
+		"messagingSetting"?: Models.MessagingSettingRequestReference;
 		"pageAccessToken"?: string;
 		"userAccessToken"?: string;
 		"pageId"?: string;
@@ -16294,7 +16763,7 @@ declare namespace Models {
 		"id"?: string;
 		"name"?: string;
 		"supportedContent"?: Models.SupportedContentReference;
-		"messagingSetting"?: Models.MessagingSettingReference;
+		"messagingSetting"?: Models.MessagingSettingRequestReference;
 		"pageAccessToken"?: string;
 		"userAccessToken"?: string;
 		"selfUri"?: string;
@@ -16961,6 +17430,8 @@ declare namespace Models {
 		"createdByClient"?: Models.DomainEntityRef;
 		"configurationUri"?: string;
 		"dateCreated"?: number;
+		"dateCheckedIn"?: number;
+		"dateSaved"?: number;
 		"generationId"?: string;
 		"publishResultUri"?: string;
 		"inputSchema"?: Models.JsonSchemaDocument;
@@ -17522,6 +17993,29 @@ declare namespace Models {
 		"results": Array<Models.Group>;
 	}
 	
+	export interface GuestCategoryReference { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface GuestCategoryResponse { 
+		"id"?: string;
+		"name": string;
+		"description"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"parentCategory"?: Models.GuestCategoryReference;
+		"selfUri"?: string;
+	}
+	
+	export interface GuestCategoryResponseListing { 
+		"entities"?: Array<Models.GuestCategoryResponse>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+		"sessionId"?: string;
+	}
+	
 	export interface GuestMemberInfo { 
 		"displayName": string;
 		"firstName"?: string;
@@ -19139,6 +19633,11 @@ declare namespace Models {
 		"previousUri"?: string;
 	}
 	
+	export interface KnowledgeBaseReference { 
+		"id": string;
+		"selfUri"?: string;
+	}
+	
 	export interface KnowledgeCategory { 
 		"id"?: string;
 		"name": string;
@@ -19158,6 +19657,16 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface KnowledgeContextReference { 
+		"id": string;
+		"selfUri"?: string;
+	}
+	
+	export interface KnowledgeContextValueReference { 
+		"id": string;
+		"selfUri"?: string;
+	}
+	
 	export interface KnowledgeDocument { 
 		"id"?: string;
 		"name"?: string;
@@ -19173,6 +19682,11 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface KnowledgeDocumentAlternative { 
+		"phrase": string;
+		"autocomplete": boolean;
+	}
+	
 	export interface KnowledgeDocumentBulkRequest { 
 		"type": string;
 		"externalUrl"?: string;
@@ -19182,6 +19696,50 @@ declare namespace Models {
 		"id"?: string;
 	}
 	
+	export interface KnowledgeDocumentGuestSearch { 
+		"query": string;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"searchId"?: string;
+		"total"?: number;
+		"pageCount"?: number;
+		"sessionId"?: string;
+		"results"?: Array<Models.KnowledgeDocumentGuestSearchResult>;
+	}
+	
+	export interface KnowledgeDocumentGuestSearchRequest { 
+		"query": string;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"searchId"?: string;
+		"total"?: number;
+		"pageCount"?: number;
+		"sessionId"?: string;
+		"includeDraftDocuments"?: boolean;
+		"app"?: Models.KnowledgeGuestSessionApp;
+	}
+	
+	export interface KnowledgeDocumentGuestSearchResult { 
+		"confidence"?: number;
+		"document"?: Models.KnowledgeGuestDocument;
+	}
+	
+	export interface KnowledgeDocumentReference { 
+		"id": string;
+		"knowledgeBase": Models.KnowledgeBaseReference;
+		"selfUri"?: string;
+	}
+	
+	export interface KnowledgeDocumentReq { 
+		"id"?: string;
+		"title": string;
+		"visible"?: boolean;
+		"alternatives"?: Array<Models.KnowledgeDocumentAlternative>;
+		"categoryId"?: string;
+		"labelIds"?: Array<string>;
+		"selfUri"?: string;
+	}
+	
 	export interface KnowledgeDocumentRequest { 
 		"type": string;
 		"externalUrl"?: string;
@@ -19190,6 +19748,142 @@ declare namespace Models {
 		"article"?: Models.DocumentArticle;
 	}
 	
+	export interface KnowledgeDocumentResponse { 
+		"id"?: string;
+		"title"?: string;
+		"visible"?: boolean;
+		"alternatives"?: Array<Models.KnowledgeDocumentAlternative>;
+		"state"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"lastPublishedVersionNumber"?: number;
+		"datePublished"?: string;
+		"createdBy"?: Models.UserReference;
+		"modifiedBy"?: Models.UserReference;
+		"documentVersion"?: Models.AddressableEntityRef;
+		"category"?: Models.CategoryResponse;
+		"labels"?: Array<Models.LabelResponse>;
+		"knowledgeBase"?: Models.KnowledgeBaseReference;
+		"variations"?: Array<Models.DocumentVariation>;
+		"selfUri"?: string;
+	}
+	
+	export interface KnowledgeDocumentResponseListing { 
+		"entities"?: Array<Models.KnowledgeDocumentResponse>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	
+	export interface KnowledgeDocumentSearch { 
+		"query": string;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"searchId"?: string;
+		"total"?: number;
+		"pageCount"?: number;
+		"results"?: Array<Models.KnowledgeDocumentSearchResult>;
+	}
+	
+	export interface KnowledgeDocumentSearchRequest { 
+		"query": string;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"searchId"?: string;
+		"total"?: number;
+		"pageCount"?: number;
+		"includeDraftDocuments"?: boolean;
+	}
+	
+	export interface KnowledgeDocumentSearchResult { 
+		"confidence"?: number;
+		"document"?: Models.KnowledgeDocumentResponse;
+	}
+	
+	export interface KnowledgeDocumentSuggestion { 
+		"query": string;
+		"pageSize"?: number;
+		"results"?: Array<Models.KnowledgeDocumentSuggestionResult>;
+	}
+	
+	export interface KnowledgeDocumentSuggestionRequest { 
+		"query": string;
+		"pageSize"?: number;
+		"includeDraftDocuments"?: boolean;
+	}
+	
+	export interface KnowledgeDocumentSuggestionResult { 
+		"matchedPhrase"?: string;
+		"document"?: Models.KnowledgeDocumentSuggestionResultDocument;
+	}
+	
+	export interface KnowledgeDocumentSuggestionResultDocument { 
+		"id": string;
+		"knowledgeBase": Models.KnowledgeBaseReference;
+		"title": string;
+		"selfUri"?: string;
+	}
+	
+	export interface KnowledgeDocumentVersion { 
+		"id"?: string;
+		"datePublished"?: string;
+		"document"?: Models.KnowledgeDocumentResponse;
+		"restoreFromVersionId": string;
+		"versionNumber"?: number;
+		"dateExpires"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface KnowledgeDocumentVersionListing { 
+		"entities"?: Array<Models.KnowledgeDocumentVersion>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	
+	export interface KnowledgeDocumentVersionVariation { 
+		"id"?: string;
+		"body"?: Models.DocumentBody;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"contexts": Array<Models.DocumentVariationContext>;
+		"selfUri"?: string;
+		"documentVersion"?: Models.AddressableEntityRef;
+	}
+	
+	export interface KnowledgeDocumentVersionVariationListing { 
+		"entities"?: Array<Models.KnowledgeDocumentVersionVariation>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	
+	export interface KnowledgeExportJobDocumentsFilter { 
+		"interval"?: string;
+	}
+	
+	export interface KnowledgeExportJobFilter { 
+		"documentsFilter"?: Models.KnowledgeExportJobDocumentsFilter;
+		"versionFilter": string;
+	}
+	
+	export interface KnowledgeExportJobRequest { 
+		"exportFilter": Models.KnowledgeExportJobFilter;
+	}
+	
+	export interface KnowledgeExportJobResponse { 
+		"id"?: string;
+		"downloadURL"?: string;
+		"countDocumentProcessed"?: number;
+		"exportFilter"?: Models.KnowledgeExportJobFilter;
+		"status"?: string;
+		"knowledgeBase"?: Models.KnowledgeBase;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"errorInformation"?: Models.ErrorBody;
+		"selfUri"?: string;
+	}
+	
 	export interface KnowledgeExtendedCategory { 
 		"id"?: string;
 		"name": string;
@@ -19203,6 +19897,83 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface KnowledgeGroupStatistics { 
+		"unlinkedPhraseCount"?: number;
+		"unlinkedPhraseHitCount"?: number;
+		"totalPhraseHitCount"?: number;
+	}
+	
+	export interface KnowledgeGuestDocument { 
+		"id"?: string;
+		"title"?: string;
+		"visible"?: boolean;
+		"alternatives"?: Array<Models.KnowledgeDocumentAlternative>;
+		"state"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"lastPublishedVersionNumber"?: number;
+		"datePublished"?: string;
+		"createdBy"?: Models.UserReference;
+		"modifiedBy"?: Models.UserReference;
+		"documentVersion"?: Models.AddressableEntityRef;
+		"variations"?: Array<Models.KnowledgeGuestDocumentVariation>;
+		"sessionId"?: string;
+		"category"?: Models.GuestCategoryReference;
+		"selfUri"?: string;
+	}
+	
+	export interface KnowledgeGuestDocumentResponseListing { 
+		"entities"?: Array<Models.KnowledgeGuestDocument>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	
+	export interface KnowledgeGuestDocumentSuggestion { 
+		"query": string;
+		"pageSize"?: number;
+		"sessionId"?: string;
+		"results"?: Array<Models.KnowledgeGuestDocumentSuggestionResult>;
+	}
+	
+	export interface KnowledgeGuestDocumentSuggestionResult { 
+		"matchedPhrase"?: string;
+	}
+	
+	export interface KnowledgeGuestDocumentVariation { 
+		"id"?: string;
+		"body"?: Models.DocumentBody;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"documentVersion"?: Models.AddressableEntityRef;
+		"contexts": Array<Models.KnowledgeGuestDocumentVariationContext>;
+		"document"?: Models.AddressableEntityRef;
+		"selfUri"?: string;
+	}
+	
+	export interface KnowledgeGuestDocumentVariationContext { 
+		"context": Models.AddressableEntityRef;
+		"values": Array<Models.AddressableEntityRef>;
+	}
+	
+	export interface KnowledgeGuestSession { 
+		"id"?: string;
+		"app": Models.KnowledgeGuestSessionApp;
+		"customerId": string;
+		"pageUrl"?: string;
+		"contexts"?: Array<Models.KnowledgeGuestSessionContext>;
+	}
+	
+	export interface KnowledgeGuestSessionApp { 
+		"deploymentId": string;
+		"type": string;
+	}
+	
+	export interface KnowledgeGuestSessionContext { 
+		"id": string;
+		"values": Array<Models.Entity>;
+	}
+	
 	export interface KnowledgeImport { 
 		"id"?: string;
 		"name"?: string;
@@ -19218,6 +19989,71 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface KnowledgeImportJobError { 
+		"message"?: string;
+		"code"?: string;
+		"status"?: number;
+		"entityId"?: string;
+		"entityName"?: string;
+		"messageWithParams"?: string;
+		"messageParams"?: { [key: string]: string; };
+		"contextId"?: string;
+		"details"?: Array<Models.Detail>;
+		"errors"?: Array<Models.ErrorBody>;
+		"documentIndex"?: number;
+	}
+	
+	export interface KnowledgeImportJobReport { 
+		"errors"?: Array<Models.KnowledgeImportJobError>;
+		"statistics"?: Models.KnowledgeImportJobStatistics;
+	}
+	
+	export interface KnowledgeImportJobRequest { 
+		"uploadKey": string;
+		"fileType": string;
+		"settings"?: Models.KnowledgeImportJobSettings;
+	}
+	
+	export interface KnowledgeImportJobResponse { 
+		"id"?: string;
+		"uploadKey": string;
+		"fileType": string;
+		"settings"?: Models.KnowledgeImportJobSettings;
+		"status"?: string;
+		"report"?: Models.KnowledgeImportJobReport;
+		"knowledgeBase"?: Models.KnowledgeBase;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface KnowledgeImportJobSettings { 
+		"importAsNew"?: boolean;
+		"visible"?: boolean;
+		"categoryId"?: string;
+		"labelIds"?: Array<string>;
+	}
+	
+	export interface KnowledgeImportJobStatistics { 
+		"countDocumentImportActivityCreate"?: number;
+		"countDocumentImportActivityUpdate"?: number;
+		"countDocumentStateDraft"?: number;
+		"countDocumentStatePublished"?: number;
+		"countDocumentValidationSuccess"?: number;
+		"countDocumentValidationFailure"?: number;
+		"countDocumentImportSuccess"?: number;
+		"countDocumentImportFailure"?: number;
+		"countCategoryValidationSuccess"?: number;
+		"countCategoryValidationFailure"?: number;
+		"countCategoryImportSuccess"?: number;
+		"countCategoryImportFailure"?: number;
+		"countLabelValidationSuccess"?: number;
+		"countLabelValidationFailure"?: number;
+		"countLabelImportSuccess"?: number;
+		"countLabelImportFailure"?: number;
+		"migrationDetected"?: boolean;
+	}
+	
 	export interface KnowledgeSearchDocument { 
 		"id"?: string;
 		"name"?: string;
@@ -19273,6 +20109,37 @@ declare namespace Models {
 		"mediaType"?: string;
 	}
 	
+	export interface LabelCreateRequest { 
+		"id"?: string;
+		"name": string;
+		"color": string;
+		"selfUri"?: string;
+	}
+	
+	export interface LabelListing { 
+		"entities"?: Array<Models.LabelResponse>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	
+	export interface LabelResponse { 
+		"id"?: string;
+		"name"?: string;
+		"color"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"documentCount"?: number;
+		"selfUri"?: string;
+	}
+	
+	export interface LabelUpdateRequest { 
+		"id"?: string;
+		"name"?: string;
+		"color"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface Language { 
 		"id"?: string;
 		"name": string;
@@ -19306,6 +20173,31 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface LastAttemptByColumnConditionSettings { 
+		"emailColumnName"?: string;
+		"smsColumnName"?: string;
+		"operator": string;
+		"value": string;
+	}
+	
+	export interface LastAttemptOverallConditionSettings { 
+		"mediaTypes": Array<string>;
+		"operator": string;
+		"value": string;
+	}
+	
+	export interface LastResultByColumnConditionSettings { 
+		"emailColumnName"?: string;
+		"emailWrapupCodes"?: Array<string>;
+		"smsColumnName"?: string;
+		"smsWrapupCodes"?: Array<string>;
+	}
+	
+	export interface LastResultOverallConditionSettings { 
+		"emailWrapupCodes"?: Array<string>;
+		"smsWrapupCodes"?: Array<string>;
+	}
+	
 	export interface LauncherButtonSettings { 
 		"visibility"?: string;
 	}
@@ -19784,13 +20676,11 @@ declare namespace Models {
 		"requestedValue": number;
 		"description": string;
 		"supportCaseUrl": string;
-		"createdBy"?: string;
 		"status"?: string;
 		"currentValue"?: number;
 		"dateCreated"?: string;
 		"statusHistory"?: Array<Models.StatusChange>;
 		"dateCompleted"?: string;
-		"lastChangedBy"?: string;
 		"rejectReason"?: string;
 		"selfUri"?: string;
 	}
@@ -19916,7 +20806,7 @@ declare namespace Models {
 		"id"?: string;
 		"name": string;
 		"supportedContent"?: Models.SupportedContentReference;
-		"messagingSetting"?: Models.MessagingSettingReference;
+		"messagingSetting"?: Models.MessagingSettingRequestReference;
 		"channelId"?: string;
 		"channelSecret"?: string;
 		"switcherSecret"?: string;
@@ -20250,6 +21140,13 @@ declare namespace Models {
 		"$ref"?: string;
 	}
 	
+	export interface MarkContactAddressUncontactableActionSettings { 
+	}
+	
+	export interface MarkContactUncontactableActionSettings { 
+		"mediaTypes": Array<string>;
+	}
+	
 	export interface Markdown { 
 		"enabled"?: boolean;
 	}
@@ -20476,6 +21373,13 @@ declare namespace Models {
 		"timestamp"?: string;
 	}
 	
+	export interface MessageEvent { 
+		"eventType": string;
+		"coBrowse"?: Models.EventCoBrowse;
+		"typing"?: Models.EventTyping;
+		"presence"?: Models.EventPresence;
+	}
+	
 	export interface MessageInfo { 
 		"localizableMessageCode"?: string;
 		"message"?: string;
@@ -20709,6 +21613,10 @@ declare namespace Models {
 		"event"?: Models.EventSetting;
 	}
 	
+	export interface MessagingSettingRequestReference { 
+		"id": string;
+	}
+	
 	export interface MessagingSticker { 
 		"id"?: string;
 		"name"?: string;
@@ -21483,7 +22391,7 @@ declare namespace Models {
 		"id"?: string;
 		"name": string;
 		"supportedContent"?: Models.SupportedContentReference;
-		"messagingSetting"?: Models.MessagingSettingReference;
+		"messagingSetting"?: Models.MessagingSettingRequestReference;
 		"outboundNotificationWebhookUrl": string;
 		"outboundNotificationWebhookSignatureSecretToken": string;
 		"webhookHeaders"?: { [key: string]: string; };
@@ -21494,7 +22402,7 @@ declare namespace Models {
 		"id"?: string;
 		"name": string;
 		"supportedContent"?: Models.SupportedContentReference;
-		"messagingSetting"?: Models.MessagingSettingReference;
+		"messagingSetting"?: Models.MessagingSettingRequestReference;
 		"outboundNotificationWebhookUrl"?: string;
 		"outboundNotificationWebhookSignatureSecretToken"?: string;
 		"webhookHeaders"?: { [key: string]: string; };
@@ -21717,6 +22625,7 @@ declare namespace Models {
 		"recording"?: Models.Recording;
 		"orphanStatus"?: string;
 		"sourceOrphaningId"?: string;
+		"region"?: string;
 		"selfUri"?: string;
 	}
 	
@@ -22172,8 +23081,11 @@ declare namespace Models {
 	export interface PatchAction { 
 		"mediaType": string;
 		"actionTemplate"?: Models.ActionMapActionTemplate;
+		"actionTargetId"?: string;
+		"isPacingEnabled"?: boolean;
+		"props"?: Models.PatchActionProperties;
 		"architectFlowFields"?: Models.ArchitectFlowFields;
-		"webMessagingOfferFields"?: Models.WebMessagingOfferFields;
+		"webMessagingOfferFields"?: Models.PatchWebMessagingOfferFields;
 		"openActionFields"?: Models.OpenActionFields;
 	}
 	
@@ -22387,6 +23299,11 @@ declare namespace Models {
 		"acdAutoAnswer"?: boolean;
 	}
 	
+	export interface PatchWebMessagingOfferFields { 
+		"offerText"?: string;
+		"architectFlow"?: Models.AddressableEntityRef;
+	}
+	
 	export interface PerformanceProfile { 
 		"id"?: string;
 		"name": string;
@@ -22614,6 +23531,11 @@ declare namespace Models {
 		"sentiment"?: string;
 	}
 	
+	export interface PhraseAssociations { 
+		"phraseId": string;
+		"documentId": string;
+	}
+	
 	export interface PhysicalInterfaceEntityListing { 
 		"entities"?: Array<Models.DomainPhysicalInterface>;
 		"pageSize"?: number;
@@ -23290,6 +24212,7 @@ declare namespace Models {
 		"startHoldTime"?: string;
 		"purpose"?: string;
 		"state"?: string;
+		"initialState"?: string;
 		"direction"?: string;
 		"disconnectType"?: string;
 		"held"?: boolean;
@@ -23431,6 +24354,7 @@ declare namespace Models {
 		"startHoldTime"?: string;
 		"purpose"?: string;
 		"state"?: string;
+		"initialState"?: string;
 		"direction"?: string;
 		"disconnectType"?: string;
 		"held"?: boolean;
@@ -23574,6 +24498,7 @@ declare namespace Models {
 		"startHoldTime"?: string;
 		"purpose"?: string;
 		"state"?: string;
+		"initialState"?: string;
 		"direction"?: string;
 		"disconnectType"?: string;
 		"held"?: boolean;
@@ -23692,6 +24617,7 @@ declare namespace Models {
 		"startHoldTime"?: string;
 		"purpose"?: string;
 		"state"?: string;
+		"initialState"?: string;
 		"direction"?: string;
 		"disconnectType"?: string;
 		"held"?: boolean;
@@ -23836,6 +24762,7 @@ declare namespace Models {
 		"startHoldTime"?: string;
 		"purpose"?: string;
 		"state"?: string;
+		"initialState"?: string;
 		"direction"?: string;
 		"disconnectType"?: string;
 		"held"?: boolean;
@@ -24459,6 +25386,7 @@ declare namespace Models {
 		"startHoldTime"?: string;
 		"purpose"?: string;
 		"state"?: string;
+		"initialState"?: string;
 		"direction"?: string;
 		"disconnectType"?: string;
 		"held"?: boolean;
@@ -24605,6 +25533,7 @@ declare namespace Models {
 		"startHoldTime"?: string;
 		"purpose"?: string;
 		"state"?: string;
+		"initialState"?: string;
 		"direction"?: string;
 		"disconnectType"?: string;
 		"held"?: boolean;
@@ -25892,7 +26821,7 @@ declare namespace Models {
 	
 	export interface RecordingJobsQuery { 
 		"action": string;
-		"actionDate": string;
+		"actionDate"?: string;
 		"integrationId"?: string;
 		"includeScreenRecordings"?: boolean;
 		"conversationQuery": Models.AsyncConversationQuery;
@@ -25935,6 +26864,24 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface RecordingRetention { 
+		"conversationId"?: string;
+		"recordingId"?: string;
+		"archiveDate"?: string;
+		"archiveMedium"?: string;
+		"deleteDate"?: string;
+		"exportDate"?: string;
+		"exportedDate"?: string;
+		"creationTime"?: string;
+	}
+	
+	export interface RecordingRetentionCursorEntityListing { 
+		"entities"?: Array<Models.RecordingRetention>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	
 	export interface RecordingSettings { 
 		"maxSimultaneousStreams"?: number;
 		"maxConfigurableScreenRecordingStreams"?: number;
@@ -27374,6 +28321,12 @@ declare namespace Models {
 		"sortBy"?: string;
 	}
 	
+	export interface SearchUpdateRequest { 
+		"sessionId"?: string;
+		"answered": boolean;
+		"selectedAnswer"?: Models.SelectedAnswer;
+	}
+	
 	export interface SecondaryPresence { 
 		"id": string;
 		"selfUri"?: string;
@@ -27463,6 +28416,10 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface SelectedAnswer { 
+		"document": Models.AddressableEntityRef;
+	}
+	
 	export interface SelectedColumns { 
 		"columnOrder"?: number;
 		"columnName"?: string;
@@ -27614,6 +28571,11 @@ declare namespace Models {
 		"assignedDate"?: string;
 	}
 	
+	export interface SetContentTemplateActionSettings { 
+		"smsContentTemplateId": string;
+		"emailContentTemplateId": string;
+	}
+	
 	export interface SetRecordingState { 
 		"recordingState"?: string;
 	}
@@ -28240,8 +29202,8 @@ declare namespace Models {
 		"dateStatusChanged"?: string;
 		"status"?: string;
 		"previousStatus"?: string;
+		"namespace"?: string;
 		"message"?: string;
-		"changedBy"?: string;
 		"rejectReason"?: string;
 	}
 	
@@ -28885,6 +29847,7 @@ declare namespace Models {
 	
 	export interface TextBotTextModeConstraints { 
 		"languagePreferences": Array<string>;
+		"noInputTimeoutMilliseconds"?: number;
 	}
 	
 	export interface TextBotTranscript { 
@@ -28920,10 +29883,10 @@ declare namespace Models {
 		"total"?: number;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"pageCount"?: number;
+		"lastUri"?: string;
 		"nextUri"?: string;
 		"previousUri"?: string;
-		"lastUri"?: string;
-		"pageCount"?: number;
 	}
 	
 	export interface TextStyleProperties { 
@@ -29164,6 +30127,11 @@ declare namespace Models {
 		"topicIds": Array<string>;
 	}
 	
+	export interface TopicOffset { 
+		"wordCount"?: number;
+		"characterCount"?: number;
+	}
+	
 	export interface TopicRequest { 
 		"name": string;
 		"description"?: string;
@@ -29291,6 +30259,8 @@ declare namespace Models {
 		"confidence"?: number;
 		"startTimeMilliseconds"?: number;
 		"duration"?: Models.TopicDuration;
+		"offset"?: Models.TopicOffset;
+		"recordingLocation"?: number;
 	}
 	
 	export interface TranscriptTopics { 
@@ -29887,7 +30857,7 @@ declare namespace Models {
 		"id"?: string;
 		"name": string;
 		"supportedContent"?: Models.SupportedContentReference;
-		"messagingSetting"?: Models.MessagingSettingReference;
+		"messagingSetting"?: Models.MessagingSettingRequestReference;
 		"accessTokenKey": string;
 		"accessTokenSecret": string;
 		"consumerKey": string;
@@ -29936,6 +30906,48 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface UnansweredGroup { 
+		"id"?: string;
+		"label"?: string;
+		"phraseGroups"?: Array<Models.UnansweredPhraseGroup>;
+		"suggestedDocuments"?: Array<Models.UnansweredGroupSuggestedDocument>;
+		"statistics"?: Models.KnowledgeGroupStatistics;
+		"selfUri"?: string;
+	}
+	
+	export interface UnansweredGroupSuggestedDocument { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface UnansweredGroups { 
+		"entities"?: Array<Models.UnansweredGroup>;
+	}
+	
+	export interface UnansweredPhrase { 
+		"id"?: string;
+		"text"?: string;
+		"unlinkedPhraseHitCount"?: number;
+	}
+	
+	export interface UnansweredPhraseGroup { 
+		"id"?: string;
+		"label"?: string;
+		"phrases"?: Array<Models.UnansweredPhrase>;
+		"unlinkedPhraseHitCount"?: number;
+		"unlinkedPhraseCount"?: number;
+		"selfUri"?: string;
+	}
+	
+	export interface UnansweredPhraseGroupPatchRequestBody { 
+		"phraseAssociations": Array<Models.PhraseAssociations>;
+	}
+	
+	export interface UnansweredPhraseGroupUpdateResponse { 
+		"phraseAssociations"?: Array<Models.PhraseAssociations>;
+		"group"?: Models.UnansweredGroup;
+	}
+	
 	export interface UnpublishedProgramsEntityListing { 
 		"entities"?: Array<Models.Program>;
 		"pageSize"?: number;
@@ -29973,6 +30985,10 @@ declare namespace Models {
 		"metadata": Models.WfmVersionedEntityMetadata;
 	}
 	
+	export interface UpdateAnalyticsDataRetentionRequest { 
+		"retentionDays": number;
+	}
+	
 	export interface UpdateBusinessUnitRequest { 
 		"name"?: string;
 		"divisionId"?: string;
@@ -29999,6 +31015,11 @@ declare namespace Models {
 		"externalLinks"?: Array<string>;
 	}
 	
+	export interface UpdateContactColumnActionSettings { 
+		"properties": { [key: string]: string; };
+		"updateOption": string;
+	}
+	
 	export interface UpdateDraftInput { 
 		"category"?: string;
 		"name"?: string;
@@ -30449,6 +31470,12 @@ declare namespace Models {
 		"authorization"?: Models.UserAuthorization;
 	}
 	
+	export interface UserExternalIdentifier { 
+		"authorityName": string;
+		"externalKey": string;
+		"selfUri"?: string;
+	}
+	
 	export interface UserGreetingEventGreeting { 
 		"id"?: string;
 		"name"?: string;
@@ -31926,6 +32953,11 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface WebDeploymentActiveConfigurationOnDeployment { 
+		"configurationVersion"?: Models.WebDeploymentConfigurationVersion;
+		"deployment"?: Models.WebDeployment;
+	}
+	
 	export interface WebDeploymentConfigurationVersion { 
 		"id"?: string;
 		"name": string;
@@ -33171,7 +34203,7 @@ declare namespace Models {
 		"id"?: string;
 		"name": string;
 		"supportedContent"?: Models.SupportedContentReference;
-		"messagingSetting"?: Models.MessagingSettingReference;
+		"messagingSetting"?: Models.MessagingSettingRequestReference;
 		"phoneNumber": string;
 		"wabaCertificate": string;
 		"selfUri"?: string;
@@ -33181,7 +34213,7 @@ declare namespace Models {
 		"id"?: string;
 		"name"?: string;
 		"supportedContent"?: Models.SupportedContentReference;
-		"messagingSetting"?: Models.MessagingSettingReference;
+		"messagingSetting"?: Models.MessagingSettingRequestReference;
 		"action"?: string;
 		"authenticationMethod"?: string;
 		"confirmationCode"?: string;
@@ -33502,6 +34534,55 @@ declare namespace Models {
 		"value"?: number;
 	}
 	
+	export interface WorkitemsEventsNotificationCustomAttribute { 
+		"dataType"?: string;
+		"value"?: string;
+	}
+	
+	export interface WorkitemsEventsNotificationDelta { 
+		"op"?: string;
+		"field"?: string;
+		"oldValue"?: string;
+		"newValue"?: string;
+	}
+	
+	export interface WorkitemsEventsNotificationWorkitem { 
+		"id"?: string;
+		"name"?: string;
+		"typeId"?: string;
+		"description"?: string;
+		"languageId"?: string;
+		"priority"?: number;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"dateDue"?: string;
+		"dateExpires"?: string;
+		"durationSeconds"?: number;
+		"ttl"?: number;
+		"statusId"?: string;
+		"statusCategory"?: string;
+		"dateClosed"?: string;
+		"workbinId"?: string;
+		"reporterId"?: string;
+		"assigneeId"?: string;
+		"externalContactId"?: string;
+		"externalTag"?: string;
+		"wrapupId"?: string;
+		"modifiedBy"?: string;
+		"operation"?: string;
+		"changes"?: Array<Models.WorkitemsEventsNotificationDelta>;
+		"assignmentState"?: string;
+		"assignmentId"?: string;
+		"alertTimeoutSeconds"?: number;
+		"queueId"?: string;
+		"customFields"?: { [key: string]: Models.WorkitemsEventsNotificationCustomAttribute; };
+	}
+	
+	export interface WorkitemsUserEventsNotificationCustomAttribute { 
+		"dataType"?: string;
+		"value"?: string;
+	}
+	
 	export interface WorkitemsUserEventsNotificationDelta { 
 		"op"?: string;
 		"field"?: string;
@@ -33523,6 +34604,7 @@ declare namespace Models {
 		"durationSeconds"?: number;
 		"ttl"?: number;
 		"statusId"?: string;
+		"statusCategory"?: string;
 		"dateClosed"?: string;
 		"workbinId"?: string;
 		"reporterId"?: string;
@@ -33536,6 +34618,8 @@ declare namespace Models {
 		"assignmentState"?: string;
 		"assignmentId"?: string;
 		"alertTimeoutSeconds"?: number;
+		"queueId"?: string;
+		"customFields"?: { [key: string]: Models.WorkitemsUserEventsNotificationCustomAttribute; };
 	}
 	
 	export interface Workspace {