purecloud-platform-client-v2 143.0.0 → 146.0.0

package/index.d.ts

@@ -373,6 +373,7 @@ declare namespace ArchitectApi {
 		"sortBy"?: string;
 		"sortOrder"?: string;
 		"name"?: string;
+		"dnis"?: string;
 	}
 	export interface getArchitectPromptHistoryHistoryIdOptions { 
 		"pageNumber"?: number;
@@ -1004,6 +1005,7 @@ declare class ConversationsApi {
   	getConversationParticipantSecureivrsessions(conversationId: string, participantId: string): Promise<Models.SecureSessionEntityListing>; 
   	getConversationParticipantWrapup(conversationId: string, participantId: string, opts?: ConversationsApi.getConversationParticipantWrapupOptions): Promise<Models.AssignedWrapupCode>; 
   	getConversationParticipantWrapupcodes(conversationId: string, participantId: string): Promise<Array<Models.WrapupCode>>; 
+  	getConversationSecureattributes(conversationId: string): Promise<Models.ConversationSecureAttributes>; 
   	getConversations(opts?: ConversationsApi.getConversationsOptions): Promise<Models.ConversationEntityListing>; 
   	getConversationsCall(conversationId: string): Promise<Models.CallConversation>; 
   	getConversationsCallParticipantWrapup(conversationId: string, participantId: string, opts?: ConversationsApi.getConversationsCallParticipantWrapupOptions): Promise<Models.AssignedWrapupCode>; 
@@ -1033,6 +1035,8 @@ declare class ConversationsApi {
   	getConversationsEmailParticipantWrapupcodes(conversationId: string, participantId: string): Promise<Array<Models.WrapupCode>>; 
   	getConversationsEmailSettings(conversationId: string): Promise<Models.EmailsSettings>; 
   	getConversationsEmails(): Promise<Models.EmailConversationEntityListing>; 
+  	getConversationsKeyconfiguration(keyconfigurationsId: string): Promise<Models.ConversationEncryptionConfiguration>; 
+  	getConversationsKeyconfigurations(): Promise<Models.ConversationEncryptionConfigurationListing>; 
   	getConversationsMessage(conversationId: string): Promise<Models.MessageConversation>; 
   	getConversationsMessageCommunicationMessagesMediaMediaId(conversationId: string, communicationId: string, mediaId: string): Promise<Models.MessageMediaData>; 
   	getConversationsMessageDetails(messageId: string): Promise<Models.MessageData>; 
@@ -1059,6 +1063,7 @@ declare class ConversationsApi {
   	getConversationsMessagingThreadingtimeline(): Promise<Models.ConversationThreadingWindow>; 
   	patchConversationParticipant(conversationId: string, participantId: string, body: Models.MediaParticipantRequest): Promise<void>; 
   	patchConversationParticipantAttributes(conversationId: string, participantId: string, body: Models.ParticipantAttributes): Promise<void>; 
+  	patchConversationSecureattributes(conversationId: string, body: Models.ConversationSecureAttributes): Promise<string>; 
   	patchConversationsCall(conversationId: string, body: Models.Conversation): Promise<Models.Conversation>; 
   	patchConversationsCallParticipant(conversationId: string, participantId: string, body: Models.MediaParticipantRequest): Promise<void>; 
   	patchConversationsCallParticipantAttributes(conversationId: string, participantId: string, body: Models.ParticipantAttributes): Promise<void>; 
@@ -1122,6 +1127,8 @@ declare class ConversationsApi {
   	postConversationsEmailParticipantReplace(conversationId: string, participantId: string, body: Models.TransferRequest): Promise<void>; 
   	postConversationsEmails(body: Models.CreateEmailRequest): Promise<Models.EmailConversation>; 
   	postConversationsFaxes(body: Models.FaxSendRequest): Promise<Models.FaxSendResponse>; 
+  	postConversationsKeyconfigurations(body: Models.ConversationEncryptionConfiguration): Promise<Models.ConversationEncryptionConfiguration>; 
+  	postConversationsKeyconfigurationsValidate(body: Models.ConversationEncryptionConfiguration): Promise<Models.ConversationEncryptionConfiguration>; 
   	postConversationsMessageCommunicationMessages(conversationId: string, communicationId: string, body: Models.AdditionalMessage): Promise<Models.MessageData>; 
   	postConversationsMessageCommunicationMessagesMedia(conversationId: string, communicationId: string): Promise<Models.MessageMediaData>; 
   	postConversationsMessageMessagesBulk(conversationId: string, opts?: ConversationsApi.postConversationsMessageMessagesBulkOptions): Promise<Models.TextMessageListing>; 
@@ -1136,6 +1143,7 @@ declare class ConversationsApi {
   	postConversationsMessagingIntegrationsWhatsapp(body: Models.WhatsAppIntegrationRequest): Promise<Models.WhatsAppIntegration>; 
   	postConversationsMessagingSupportedcontent(body: Models.SupportedContent): Promise<Models.SupportedContent>; 
   	putConversationParticipantFlaggedreason(conversationId: string, participantId: string): Promise<void>; 
+  	putConversationSecureattributes(conversationId: string, body: Models.ConversationSecureAttributes): Promise<string>; 
   	putConversationTags(conversationId: string, body: Models.ConversationTagsUpdate): Promise<string>; 
   	putConversationsCallParticipantCommunicationUuidata(conversationId: string, participantId: string, communicationId: string, body: Models.SetUuiDataRequest): Promise<object>; 
   	putConversationsCallRecordingstate(conversationId: string, body: Models.SetRecordingState): Promise<string>; 
@@ -1144,6 +1152,7 @@ declare class ConversationsApi {
   	putConversationsCobrowsesessionRecordingstate(conversationId: string, body: Models.SetRecordingState): Promise<string>; 
   	putConversationsEmailMessagesDraft(conversationId: string, body: Models.EmailMessage): Promise<Models.EmailMessage>; 
   	putConversationsEmailRecordingstate(conversationId: string, body: Models.SetRecordingState): Promise<string>; 
+  	putConversationsKeyconfiguration(keyconfigurationsId: string, body: Models.ConversationEncryptionConfiguration): Promise<Models.ConversationEncryptionConfiguration>; 
   	putConversationsMessageRecordingstate(conversationId: string, body: Models.SetRecordingState): Promise<string>; 
   	putConversationsMessagingIntegrationsLineIntegrationId(integrationId: string, body: Models.LineIntegrationRequest): Promise<Models.LineIntegration>; 
   	putConversationsMessagingSupportedcontentDefault(body: Models.SupportedContentReference): Promise<Models.SupportedContent>; 
@@ -1490,7 +1499,7 @@ declare class GamificationApi {
   	getGamificationScorecardsPointsAverage(workday: string): Promise<Models.SingleWorkdayAveragePoints>; 
   	getGamificationScorecardsPointsTrends(startWorkday: string, endWorkday: string, opts?: GamificationApi.getGamificationScorecardsPointsTrendsOptions): Promise<Models.WorkdayPointsTrend>; 
   	getGamificationScorecardsProfileMetricUserValuesTrends(profileId: string, metricId: string, userId: string, startWorkday: string, endWorkday: string, opts?: GamificationApi.getGamificationScorecardsProfileMetricUserValuesTrendsOptions): Promise<Models.MetricValueTrendAverage>; 
-  	getGamificationScorecardsProfileMetricUsersValuesTrends(profileId: string, metricId: string, filterType: string, filterId: string, startWorkday: string, endWorkday: string, opts?: GamificationApi.getGamificationScorecardsProfileMetricUsersValuesTrendsOptions): Promise<Models.MetricValueTrendAverage>; 
+  	getGamificationScorecardsProfileMetricUsersValuesTrends(profileId: string, metricId: string, filterType: string, startWorkday: string, endWorkday: string, opts?: GamificationApi.getGamificationScorecardsProfileMetricUsersValuesTrendsOptions): Promise<Models.MetricValueTrendAverage>; 
   	getGamificationScorecardsProfileMetricValuesTrends(profileId: string, metricId: string, startWorkday: string, endWorkday: string, opts?: GamificationApi.getGamificationScorecardsProfileMetricValuesTrendsOptions): Promise<Models.MetricValueTrendAverage>; 
   	getGamificationScorecardsUser(userId: string, workday: string, opts?: GamificationApi.getGamificationScorecardsUserOptions): Promise<Models.WorkdayMetricListing>; 
   	getGamificationScorecardsUserAttendance(userId: string, startWorkday: string, endWorkday: string): Promise<Models.AttendanceStatusListing>; 
@@ -1570,6 +1579,7 @@ declare namespace GamificationApi {
 		"timeZone"?: string;
 	}
 	export interface getGamificationScorecardsProfileMetricUsersValuesTrendsOptions { 
+		"filterId"?: string;
 		"referenceWorkday"?: string;
 		"timeZone"?: string;
 	}
@@ -2107,10 +2117,33 @@ declare namespace JourneyApi {
 
 declare class KnowledgeApi {  
   	deleteKnowledgeKnowledgebase(knowledgeBaseId: string): Promise<Models.KnowledgeBase>; 
+  	deleteKnowledgeKnowledgebaseCategory(knowledgeBaseId: string, categoryId: string): Promise<Models.CategoryResponse>; 
+  	deleteKnowledgeKnowledgebaseDocument(knowledgeBaseId: string, documentId: string): Promise<void>; 
+  	deleteKnowledgeKnowledgebaseDocumentVariation(documentVariationId: string, documentId: string, knowledgeBaseId: string): Promise<void>; 
+  	deleteKnowledgeKnowledgebaseExportJob(knowledgeBaseId: string, exportJobId: string): Promise<void>; 
+  	deleteKnowledgeKnowledgebaseImportJob(knowledgeBaseId: string, importJobId: string): Promise<void>; 
+  	deleteKnowledgeKnowledgebaseLabel(knowledgeBaseId: string, labelId: string): Promise<Models.LabelResponse>; 
   	deleteKnowledgeKnowledgebaseLanguageCategory(categoryId: string, knowledgeBaseId: string, languageCode: string): Promise<Models.KnowledgeCategory>; 
   	deleteKnowledgeKnowledgebaseLanguageDocument(documentId: string, knowledgeBaseId: string, languageCode: string): Promise<Models.KnowledgeDocument>; 
   	deleteKnowledgeKnowledgebaseLanguageDocumentsImport(knowledgeBaseId: string, languageCode: string, importId: string): Promise<void>; 
+  	getKnowledgeGuestSessionCategories(sessionId: string, opts?: KnowledgeApi.getKnowledgeGuestSessionCategoriesOptions): Promise<Models.GuestCategoryResponseListing>; 
+  	getKnowledgeGuestSessionDocument(sessionId: string, documentId: string): Promise<Models.KnowledgeGuestDocument>; 
+  	getKnowledgeGuestSessionDocuments(sessionId: string, opts?: KnowledgeApi.getKnowledgeGuestSessionDocumentsOptions): Promise<Models.KnowledgeGuestDocumentResponseListing>; 
   	getKnowledgeKnowledgebase(knowledgeBaseId: string): Promise<Models.KnowledgeBase>; 
+  	getKnowledgeKnowledgebaseCategories(knowledgeBaseId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseCategoriesOptions): Promise<Models.CategoryResponseListing>; 
+  	getKnowledgeKnowledgebaseCategory(knowledgeBaseId: string, categoryId: string): Promise<Models.CategoryResponse>; 
+  	getKnowledgeKnowledgebaseDocument(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentOptions): Promise<Models.KnowledgeDocumentResponse>; 
+  	getKnowledgeKnowledgebaseDocumentVariation(documentVariationId: string, documentId: string, knowledgeBaseId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVariationOptions): Promise<Models.DocumentVariation>; 
+  	getKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVariationsOptions): Promise<Models.DocumentVariationListing>; 
+  	getKnowledgeKnowledgebaseDocumentVersion(knowledgeBaseId: string, documentId: string, versionId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVersionOptions): Promise<Models.KnowledgeDocumentVersion>; 
+  	getKnowledgeKnowledgebaseDocumentVersionVariation(knowledgeBaseId: string, documentId: string, versionId: string, variationId: string): Promise<Models.KnowledgeDocumentVersionVariation>; 
+  	getKnowledgeKnowledgebaseDocumentVersionVariations(knowledgeBaseId: string, documentId: string, versionId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVersionVariationsOptions): Promise<Models.KnowledgeDocumentVersionVariationListing>; 
+  	getKnowledgeKnowledgebaseDocumentVersions(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVersionsOptions): Promise<Models.KnowledgeDocumentVersionListing>; 
+  	getKnowledgeKnowledgebaseDocuments(knowledgeBaseId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentsOptions): Promise<Models.KnowledgeDocumentResponseListing>; 
+  	getKnowledgeKnowledgebaseExportJob(knowledgeBaseId: string, exportJobId: string): Promise<Models.KnowledgeExportJobResponse>; 
+  	getKnowledgeKnowledgebaseImportJob(knowledgeBaseId: string, importJobId: string): Promise<Models.KnowledgeImportJobResponse>; 
+  	getKnowledgeKnowledgebaseLabel(knowledgeBaseId: string, labelId: string): Promise<Models.LabelResponse>; 
+  	getKnowledgeKnowledgebaseLabels(knowledgeBaseId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseLabelsOptions): Promise<Models.LabelListing>; 
   	getKnowledgeKnowledgebaseLanguageCategories(knowledgeBaseId: string, languageCode: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseLanguageCategoriesOptions): Promise<Models.CategoryListing>; 
   	getKnowledgeKnowledgebaseLanguageCategory(categoryId: string, knowledgeBaseId: string, languageCode: string): Promise<Models.KnowledgeExtendedCategory>; 
   	getKnowledgeKnowledgebaseLanguageDocument(documentId: string, knowledgeBaseId: string, languageCode: string): Promise<Models.KnowledgeDocument>; 
@@ -2118,13 +2151,36 @@ declare class KnowledgeApi {
   	getKnowledgeKnowledgebaseLanguageDocumentsImport(knowledgeBaseId: string, languageCode: string, importId: string): Promise<Models.KnowledgeImport>; 
   	getKnowledgeKnowledgebaseLanguageTraining(knowledgeBaseId: string, languageCode: string, trainingId: string): Promise<Models.KnowledgeTraining>; 
   	getKnowledgeKnowledgebaseLanguageTrainings(knowledgeBaseId: string, languageCode: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseLanguageTrainingsOptions): Promise<Models.TrainingListing>; 
+  	getKnowledgeKnowledgebaseUnansweredGroup(knowledgeBaseId: string, groupId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseUnansweredGroupOptions): Promise<Models.UnansweredGroup>; 
+  	getKnowledgeKnowledgebaseUnansweredGroupPhrasegroup(knowledgeBaseId: string, groupId: string, phraseGroupId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseUnansweredGroupPhrasegroupOptions): Promise<Models.UnansweredPhraseGroup>; 
+  	getKnowledgeKnowledgebaseUnansweredGroups(knowledgeBaseId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseUnansweredGroupsOptions): Promise<Models.UnansweredGroups>; 
   	getKnowledgeKnowledgebases(opts?: KnowledgeApi.getKnowledgeKnowledgebasesOptions): Promise<Models.KnowledgeBaseListing>; 
+  	patchKnowledgeGuestSessionDocumentsSearchSearchId(sessionId: string, searchId: string, body: Models.SearchUpdateRequest): Promise<void>; 
   	patchKnowledgeKnowledgebase(knowledgeBaseId: string, body: Models.KnowledgeBase): Promise<Models.KnowledgeBase>; 
+  	patchKnowledgeKnowledgebaseCategory(knowledgeBaseId: string, categoryId: string, body: Models.CategoryRequest): Promise<Models.CategoryResponse>; 
+  	patchKnowledgeKnowledgebaseDocument(knowledgeBaseId: string, documentId: string, body: Models.KnowledgeDocumentReq): Promise<Models.KnowledgeDocumentResponse>; 
+  	patchKnowledgeKnowledgebaseDocumentVariation(documentVariationId: string, documentId: string, knowledgeBaseId: string, body: Models.DocumentVariation): Promise<Models.DocumentVariation>; 
+  	patchKnowledgeKnowledgebaseDocumentsSearchSearchId(knowledgeBaseId: string, searchId: string, opts?: KnowledgeApi.patchKnowledgeKnowledgebaseDocumentsSearchSearchIdOptions): Promise<void>; 
+  	patchKnowledgeKnowledgebaseImportJob(knowledgeBaseId: string, importJobId: string, body: Models.ImportStatusRequest): Promise<Models.KnowledgeImportJobResponse>; 
+  	patchKnowledgeKnowledgebaseLabel(knowledgeBaseId: string, labelId: string, body: Models.LabelUpdateRequest): Promise<Models.LabelResponse>; 
   	patchKnowledgeKnowledgebaseLanguageCategory(categoryId: string, knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeCategoryRequest): Promise<Models.KnowledgeExtendedCategory>; 
   	patchKnowledgeKnowledgebaseLanguageDocument(documentId: string, knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeDocumentRequest): Promise<Models.KnowledgeDocument>; 
   	patchKnowledgeKnowledgebaseLanguageDocuments(knowledgeBaseId: string, languageCode: string, body: Array<Models.KnowledgeDocumentBulkRequest>): Promise<Models.DocumentListing>; 
   	patchKnowledgeKnowledgebaseLanguageDocumentsImport(knowledgeBaseId: string, languageCode: string, importId: string, body: Models.ImportStatusRequest): Promise<Models.KnowledgeImport>; 
+  	patchKnowledgeKnowledgebaseUnansweredGroupPhrasegroup(knowledgeBaseId: string, groupId: string, phraseGroupId: string, body: Models.UnansweredPhraseGroupPatchRequestBody): Promise<Models.UnansweredPhraseGroupUpdateResponse>; 
   	postKnowledgeDocumentuploads(body: Models.UploadUrlRequest): Promise<Models.UploadUrlResponse>; 
+  	postKnowledgeGuestSessionDocumentsSearch(sessionId: string, opts?: KnowledgeApi.postKnowledgeGuestSessionDocumentsSearchOptions): Promise<Models.KnowledgeDocumentGuestSearch>; 
+  	postKnowledgeGuestSessionDocumentsSearchSuggestions(sessionId: string, opts?: KnowledgeApi.postKnowledgeGuestSessionDocumentsSearchSuggestionsOptions): Promise<Models.KnowledgeGuestDocumentSuggestion>; 
+  	postKnowledgeGuestSessions(body: Models.KnowledgeGuestSession): Promise<Models.KnowledgeGuestSession>; 
+  	postKnowledgeKnowledgebaseCategories(knowledgeBaseId: string, body: Models.CategoryRequest): Promise<Models.CategoryResponse>; 
+  	postKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId: string, documentId: string, body: Models.DocumentVariation): Promise<Models.DocumentVariation>; 
+  	postKnowledgeKnowledgebaseDocumentVersions(knowledgeBaseId: string, documentId: string, body: Models.KnowledgeDocumentVersion): Promise<Models.KnowledgeDocumentVersion>; 
+  	postKnowledgeKnowledgebaseDocuments(knowledgeBaseId: string, body: Models.KnowledgeDocumentReq): Promise<Models.KnowledgeDocumentResponse>; 
+  	postKnowledgeKnowledgebaseDocumentsSearch(knowledgeBaseId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentsSearchOptions): Promise<Models.KnowledgeDocumentSearch>; 
+  	postKnowledgeKnowledgebaseDocumentsSearchSuggestions(knowledgeBaseId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentsSearchSuggestionsOptions): Promise<Models.KnowledgeDocumentSuggestion>; 
+  	postKnowledgeKnowledgebaseExportJobs(knowledgeBaseId: string, body: Models.KnowledgeExportJobRequest): Promise<Models.KnowledgeExportJobResponse>; 
+  	postKnowledgeKnowledgebaseImportJobs(knowledgeBaseId: string, body: Models.KnowledgeImportJobRequest): Promise<Models.KnowledgeImportJobResponse>; 
+  	postKnowledgeKnowledgebaseLabels(knowledgeBaseId: string, body: Models.LabelCreateRequest): Promise<Models.LabelResponse>; 
   	postKnowledgeKnowledgebaseLanguageCategories(knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeCategoryRequest): Promise<Models.KnowledgeExtendedCategory>; 
   	postKnowledgeKnowledgebaseLanguageDocuments(knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeDocumentRequest): Promise<Models.KnowledgeDocument>; 
   	postKnowledgeKnowledgebaseLanguageDocumentsImports(knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeImport): Promise<Models.KnowledgeImport>; 
@@ -2135,6 +2191,78 @@ declare class KnowledgeApi {
 }
 
 declare namespace KnowledgeApi { 
+	export interface getKnowledgeGuestSessionCategoriesOptions { 
+		"before"?: string;
+		"after"?: string;
+		"pageSize"?: string;
+		"parentId"?: string;
+		"isRoot"?: boolean;
+		"name"?: string;
+		"sortBy"?: string;
+		"expand"?: string;
+		"includeDocumentCount"?: boolean;
+	}
+	export interface getKnowledgeGuestSessionDocumentsOptions { 
+		"categoryId"?: Array<string>;
+		"includeSubcategories"?: boolean;
+		"pageSize"?: string;
+	}
+	export interface getKnowledgeKnowledgebaseCategoriesOptions { 
+		"before"?: string;
+		"after"?: string;
+		"pageSize"?: string;
+		"parentId"?: string;
+		"isRoot"?: boolean;
+		"name"?: string;
+		"sortBy"?: string;
+		"expand"?: string;
+		"includeDocumentCount"?: boolean;
+	}
+	export interface getKnowledgeKnowledgebaseDocumentOptions { 
+		"expand"?: Array<string>;
+		"state"?: string;
+	}
+	export interface getKnowledgeKnowledgebaseDocumentVariationOptions { 
+		"documentState"?: string;
+	}
+	export interface getKnowledgeKnowledgebaseDocumentVariationsOptions { 
+		"before"?: string;
+		"after"?: string;
+		"pageSize"?: string;
+		"documentState"?: string;
+	}
+	export interface getKnowledgeKnowledgebaseDocumentVersionOptions { 
+		"expand"?: Array<string>;
+	}
+	export interface getKnowledgeKnowledgebaseDocumentVersionVariationsOptions { 
+		"before"?: string;
+		"after"?: string;
+		"pageSize"?: string;
+	}
+	export interface getKnowledgeKnowledgebaseDocumentVersionsOptions { 
+		"before"?: string;
+		"after"?: string;
+		"pageSize"?: string;
+		"expand"?: Array<string>;
+	}
+	export interface getKnowledgeKnowledgebaseDocumentsOptions { 
+		"before"?: string;
+		"after"?: string;
+		"pageSize"?: string;
+		"interval"?: string;
+		"categoryId"?: Array<string>;
+		"includeSubcategories"?: boolean;
+		"includeDrafts"?: boolean;
+		"labelIds"?: Array<string>;
+		"expand"?: Array<string>;
+	}
+	export interface getKnowledgeKnowledgebaseLabelsOptions { 
+		"before"?: string;
+		"after"?: string;
+		"pageSize"?: string;
+		"name"?: string;
+		"includeDocumentCount"?: boolean;
+	}
 	export interface getKnowledgeKnowledgebaseLanguageCategoriesOptions { 
 		"before"?: string;
 		"after"?: string;
@@ -2160,6 +2288,15 @@ declare namespace KnowledgeApi {
 		"pageSize"?: string;
 		"knowledgeDocumentsState"?: string;
 	}
+	export interface getKnowledgeKnowledgebaseUnansweredGroupOptions { 
+		"app"?: string;
+	}
+	export interface getKnowledgeKnowledgebaseUnansweredGroupPhrasegroupOptions { 
+		"app"?: string;
+	}
+	export interface getKnowledgeKnowledgebaseUnansweredGroupsOptions { 
+		"app"?: string;
+	}
 	export interface getKnowledgeKnowledgebasesOptions { 
 		"before"?: string;
 		"after"?: string;
@@ -2171,6 +2308,23 @@ declare namespace KnowledgeApi {
 		"sortBy"?: string;
 		"sortOrder"?: string;
 	}
+	export interface patchKnowledgeKnowledgebaseDocumentsSearchSearchIdOptions { 
+		"body"?: Models.SearchUpdateRequest;
+	}
+	export interface postKnowledgeGuestSessionDocumentsSearchOptions { 
+		"expand"?: Array<string>;
+		"body"?: Models.KnowledgeDocumentGuestSearchRequest;
+	}
+	export interface postKnowledgeGuestSessionDocumentsSearchSuggestionsOptions { 
+		"body"?: Models.KnowledgeDocumentSuggestionRequest;
+	}
+	export interface postKnowledgeKnowledgebaseDocumentsSearchOptions { 
+		"expand"?: Array<string>;
+		"body"?: Models.KnowledgeDocumentSearchRequest;
+	}
+	export interface postKnowledgeKnowledgebaseDocumentsSearchSuggestionsOptions { 
+		"body"?: Models.KnowledgeDocumentSuggestionRequest;
+	}
 	export interface postKnowledgeKnowledgebaseSearchOptions { 
 		"body"?: Models.KnowledgeSearchRequest;
 	}
@@ -2285,6 +2439,7 @@ declare class LearningApi {
   	getLearningModuleVersion(moduleId: string, versionId: string, opts?: LearningApi.getLearningModuleVersionOptions): Promise<Models.LearningModule>; 
   	getLearningModules(opts?: LearningApi.getLearningModulesOptions): Promise<Models.LearningModulesDomainEntityListing>; 
   	getLearningModulesAssignments(userIds: Array<string>, opts?: LearningApi.getLearningModulesAssignmentsOptions): Promise<Models.AssignedLearningModuleDomainEntityListing>; 
+  	getLearningModulesCoverartCoverArtId(coverArtId: string): Promise<Models.LearningModuleCoverArtResponse>; 
   	patchLearningAssignment(assignmentId: string, opts?: LearningApi.patchLearningAssignmentOptions): Promise<Models.LearningAssignment>; 
   	postLearningAssessmentsScoring(body: Models.LearningAssessmentScoringRequest): Promise<Models.AssessmentScoringSet>; 
   	postLearningAssignmentReassign(assignmentId: string): Promise<Models.LearningAssignment>; 
@@ -3033,14 +3188,14 @@ declare namespace PresenceApi {
 
 declare class QualityApi {  
   	deleteQualityCalibration(calibrationId: string, calibratorId: string): Promise<Models.Calibration>; 
-  	deleteQualityConversationEvaluation(conversationId: string, evaluationId: string, opts?: QualityApi.deleteQualityConversationEvaluationOptions): Promise<Models.Evaluation>; 
+  	deleteQualityConversationEvaluation(conversationId: string, evaluationId: string, opts?: QualityApi.deleteQualityConversationEvaluationOptions): Promise<Models.EvaluationResponse>; 
   	deleteQualityForm(formId: string): Promise<void>; 
   	deleteQualityFormsEvaluation(formId: string): Promise<void>; 
   	deleteQualityFormsSurvey(formId: string): Promise<void>; 
   	getQualityAgentsActivity(opts?: QualityApi.getQualityAgentsActivityOptions): Promise<Models.AgentActivityEntityListing>; 
   	getQualityCalibration(calibrationId: string, opts?: QualityApi.getQualityCalibrationOptions): Promise<Models.Calibration>; 
   	getQualityCalibrations(calibratorId: string, opts?: QualityApi.getQualityCalibrationsOptions): Promise<Models.CalibrationEntityListing>; 
-  	getQualityConversationEvaluation(conversationId: string, evaluationId: string, opts?: QualityApi.getQualityConversationEvaluationOptions): Promise<Models.Evaluation>; 
+  	getQualityConversationEvaluation(conversationId: string, evaluationId: string, opts?: QualityApi.getQualityConversationEvaluationOptions): Promise<Models.EvaluationResponse>; 
   	getQualityConversationSurveys(conversationId: string): Promise<Array<Models.Survey>>; 
   	getQualityConversationsAuditsQueryTransactionId(transactionId: string): Promise<Models.QualityAuditQueryExecutionStatusResponse>; 
   	getQualityConversationsAuditsQueryTransactionIdResults(transactionId: string, opts?: QualityApi.getQualityConversationsAuditsQueryTransactionIdResultsOptions): Promise<Models.QualityAuditQueryExecutionResultsResponse>; 
@@ -3082,7 +3237,7 @@ declare class QualityApi {
   	postQualityPublishedformsSurveys(body: Models.PublishForm): Promise<Models.SurveyForm>; 
   	postQualitySurveysScoring(body: Models.SurveyFormAndScoringSet): Promise<Models.SurveyScoringSet>; 
   	putQualityCalibration(calibrationId: string, body: Models.Calibration): Promise<Models.Calibration>; 
-  	putQualityConversationEvaluation(conversationId: string, evaluationId: string, body: Models.Evaluation, opts?: QualityApi.putQualityConversationEvaluationOptions): Promise<Models.Evaluation>; 
+  	putQualityConversationEvaluation(conversationId: string, evaluationId: string, body: Models.Evaluation, opts?: QualityApi.putQualityConversationEvaluationOptions): Promise<Models.EvaluationResponse>; 
   	putQualityForm(formId: string, body: Models.EvaluationForm): Promise<Models.EvaluationForm>; 
   	putQualityFormsEvaluation(formId: string, body: Models.EvaluationForm): Promise<Models.EvaluationForm>; 
   	putQualityFormsSurvey(formId: string, body: Models.SurveyForm): Promise<Models.SurveyForm>; 
@@ -3468,6 +3623,7 @@ declare class RoutingApi {
   	getRoutingAssessments(opts?: RoutingApi.getRoutingAssessmentsOptions): Promise<Models.AssessmentListing>; 
   	getRoutingAssessmentsJob(jobId: string): Promise<Models.BenefitAssessmentJob>; 
   	getRoutingAssessmentsJobs(opts?: RoutingApi.getRoutingAssessmentsJobsOptions): Promise<Models.AssessmentJobListing>; 
+  	getRoutingAvailablemediatypes(): Promise<Models.AvailableMediaTypeEntityListing>; 
   	getRoutingEmailDomain(domainId: string): Promise<Models.InboundDomain>; 
   	getRoutingEmailDomainRoute(domainName: string, routeId: string): Promise<Models.InboundRoute>; 
   	getRoutingEmailDomainRoutes(domainName: string, opts?: RoutingApi.getRoutingEmailDomainRoutesOptions): Promise<Models.InboundRouteEntityListing>; 
@@ -4530,6 +4686,7 @@ declare namespace TokensApi {
 declare class UploadsApi {  
   	postKnowledgeDocumentuploads(body: Models.UploadUrlRequest): Promise<Models.UploadUrlResponse>; 
   	postLanguageunderstandingMinerUploads(minerId: string, body: object): Promise<Models.UploadUrlResponse>; 
+  	postUploadsLearningCoverart(body: Models.LearningCoverArtUploadUrlRequest): Promise<Models.UploadUrlResponse>; 
   	postUploadsPublicassetsImages(body: Models.UploadUrlRequest): Promise<Models.UploadUrlResponse>; 
   	postUploadsRecordings(body: Models.UploadUrlRequest): Promise<Models.UploadUrlResponse>; 
   	postUploadsWorkforcemanagementHistoricaldataCsv(body: Models.UploadUrlRequest): Promise<Models.UploadUrlResponse>;
@@ -5459,6 +5616,9 @@ declare namespace Models {
 	export interface ActionMapAction { 
 		"actionTemplate"?: Models.ActionMapActionTemplate;
 		"mediaType"?: string;
+		"actionTargetId"?: string;
+		"isPacingEnabled"?: boolean;
+		"props"?: Models.ActionProperties;
 		"architectFlowFields"?: Models.ArchitectFlowFields;
 		"webMessagingOfferFields"?: Models.WebMessagingOfferFields;
 		"openActionFields"?: Models.OpenActionFields;
@@ -6876,6 +7036,7 @@ declare namespace Models {
 		"client"?: Models.AddressableEntityRef;
 		"remoteIp"?: Array<string>;
 		"serviceName"?: string;
+		"level"?: string;
 		"eventDate"?: string;
 		"message"?: Models.MessageInfo;
 		"action"?: string;
@@ -7109,6 +7270,15 @@ declare namespace Models {
 		"languages"?: Array<string>;
 	}
 	
+	export interface AvailableMediaType { 
+		"mediaType"?: string;
+		"availableSubTypes"?: Array<string>;
+	}
+	
+	export interface AvailableMediaTypeEntityListing { 
+		"entities"?: Array<Models.AvailableMediaType>;
+	}
+	
 	export interface AvailableTime { 
 		"dateStart"?: string;
 		"lengthInMinutes"?: number;
@@ -7972,7 +8142,7 @@ declare namespace Models {
 	}
 	
 	export interface BulkIdsRequest { 
-		"entities"?: Array<Models.Entity>;
+		"entities"?: Array<Models.WritableEntity>;
 	}
 	
 	export interface BulkNotesRequest { 
@@ -8945,6 +9115,40 @@ declare namespace Models {
 		"previousUri"?: string;
 	}
 	
+	export interface CategoryReference { 
+		"id": string;
+		"name"?: string;
+		"parentCategory"?: Models.CategoryReference;
+		"selfUri"?: string;
+	}
+	
+	export interface CategoryRequest { 
+		"id"?: string;
+		"name": string;
+		"description"?: string;
+		"parentCategoryId"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface CategoryResponse { 
+		"id"?: string;
+		"name": string;
+		"description"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"parentCategory"?: Models.CategoryReference;
+		"documentCount"?: number;
+		"knowledgeBase"?: Models.KnowledgeBaseReference;
+		"selfUri"?: string;
+	}
+	
+	export interface CategoryResponseListing { 
+		"entities"?: Array<Models.CategoryResponse>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	
 	export interface Certificate { 
 		"certificate": string;
 	}
@@ -8968,8 +9172,8 @@ declare namespace Models {
 		"expirationDate"?: string;
 		"issueDate"?: string;
 		"expired"?: boolean;
-		"signatureValid"?: boolean;
 		"valid"?: boolean;
+		"signatureValid"?: boolean;
 	}
 	
 	export interface Change { 
@@ -10159,6 +10363,7 @@ declare namespace Models {
 		"autoStartType"?: string;
 		"autoStart"?: Models.AutoStart;
 		"markdown"?: Models.Markdown;
+		"conversationDisconnect"?: Models.ConversationDisconnectSettings;
 	}
 	
 	export interface ConversationAssociation { 
@@ -10847,6 +11052,11 @@ declare namespace Models {
 		"dataAvailabilityDate"?: string;
 	}
 	
+	export interface ConversationDisconnectSettings { 
+		"enabled"?: boolean;
+		"type"?: string;
+	}
+	
 	export interface ConversationDivisionMembership { 
 		"division"?: Models.DomainEntityRef;
 		"entities"?: Array<Models.DomainEntityRef>;
@@ -10982,6 +11192,20 @@ declare namespace Models {
 		"endTime"?: string;
 	}
 	
+	export interface ConversationEncryptionConfiguration { 
+		"id"?: string;
+		"url": string;
+		"keyConfigurationType": string;
+		"lastError"?: Models.ErrorBody;
+		"selfUri"?: string;
+	}
+	
+	export interface ConversationEncryptionConfigurationListing { 
+		"total"?: number;
+		"entities"?: Array<Models.ConversationEncryptionConfiguration>;
+		"selfUri"?: string;
+	}
+	
 	export interface ConversationEntityListing { 
 		"entities"?: Array<Models.Conversation>;
 		"pageSize"?: number;
@@ -11990,6 +12214,11 @@ declare namespace Models {
 		"endTime"?: string;
 	}
 	
+	export interface ConversationSecureAttributes { 
+		"attributes"?: { [key: string]: string; };
+		"version"?: number;
+	}
+	
 	export interface ConversationSocialExpressionEventTopicConversationRoutingData { 
 		"queue"?: Models.ConversationSocialExpressionEventTopicUriReference;
 		"language"?: Models.ConversationSocialExpressionEventTopicUriReference;
@@ -12641,7 +12870,7 @@ declare namespace Models {
 		"email": string;
 		"addresses"?: Array<Models.Contact>;
 		"title"?: string;
-		"password": string;
+		"password"?: string;
 		"divisionId": string;
 		"state"?: string;
 	}
@@ -12906,6 +13135,7 @@ declare namespace Models {
 		"nextUri"?: string;
 		"selfUri"?: string;
 		"previousUri"?: string;
+		"cursors"?: Models.Cursors;
 	}
 	
 	export interface CursorNoteListing { 
@@ -12913,6 +13143,7 @@ declare namespace Models {
 		"nextUri"?: string;
 		"selfUri"?: string;
 		"previousUri"?: string;
+		"cursors"?: Models.Cursors;
 	}
 	
 	export interface CursorOrganizationListing { 
@@ -12920,6 +13151,7 @@ declare namespace Models {
 		"nextUri"?: string;
 		"selfUri"?: string;
 		"previousUri"?: string;
+		"cursors"?: Models.Cursors;
 	}
 	
 	export interface CursorRelationshipListing { 
@@ -12927,6 +13159,7 @@ declare namespace Models {
 		"nextUri"?: string;
 		"selfUri"?: string;
 		"previousUri"?: string;
+		"cursors"?: Models.Cursors;
 	}
 	
 	export interface Cursors { 
@@ -13959,6 +14192,7 @@ declare namespace Models {
 		"languages"?: Array<string>;
 		"intents"?: Array<Models.DialogflowIntent>;
 		"environments"?: Array<string>;
+		"integration"?: Models.DomainEntityRef;
 		"selfUri"?: string;
 	}
 	
@@ -13967,6 +14201,7 @@ declare namespace Models {
 		"name"?: string;
 		"project"?: Models.DialogflowProject;
 		"description"?: string;
+		"integration"?: Models.DomainEntityRef;
 		"selfUri"?: string;
 	}
 	
@@ -14072,6 +14307,7 @@ declare namespace Models {
 		"dncSourceType": string;
 		"contactMethod"?: string;
 		"loginId"?: string;
+		"campaignId"?: string;
 		"dncCodes"?: Array<string>;
 		"licenseId"?: string;
 		"division"?: Models.DomainEntityRef;
@@ -14089,6 +14325,7 @@ declare namespace Models {
 		"dncSourceType": string;
 		"contactMethod"?: string;
 		"loginId"?: string;
+		"campaignId"?: string;
 		"dncCodes"?: Array<string>;
 		"licenseId"?: string;
 		"division"?: Models.DomainEntityRef;
@@ -14222,10 +14459,49 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface DocumentBody { 
+		"blocks": Array<Models.DocumentBodyBlock>;
+	}
+	
+	export interface DocumentBodyBlock { 
+		"type": string;
+		"paragraph": Models.DocumentBodyParagraph;
+		"image": Models.DocumentBodyImage;
+		"video": Models.DocumentBodyVideo;
+		"list": Models.DocumentBodyList;
+	}
+	
+	export interface DocumentBodyImage { 
+		"url": string;
+	}
+	
+	export interface DocumentBodyList { 
+		"blocks": Array<Models.DocumentBodyListBlock>;
+	}
+	
+	export interface DocumentBodyListBlock { 
+		"type": string;
+		"blocks": Array<Models.DocumentContentBlock>;
+	}
+	
+	export interface DocumentBodyParagraph { 
+		"blocks": Array<Models.DocumentContentBlock>;
+	}
+	
+	export interface DocumentBodyVideo { 
+		"url": string;
+	}
+	
 	export interface DocumentCategoryInput { 
 		"id": string;
 	}
 	
+	export interface DocumentContentBlock { 
+		"type": string;
+		"text": Models.DocumentText;
+		"image": Models.DocumentBodyImage;
+	}
+	
 	export interface DocumentEntityListing { 
 		"entities"?: Array<Models.Document>;
 		"pageSize"?: number;
@@ -14257,6 +14533,12 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface DocumentText { 
+		"text": string;
+		"marks"?: Array<string>;
+		"hyperlink"?: string;
+	}
+	
 	export interface DocumentThumbnail { 
 		"resolution"?: string;
 		"imageUri"?: string;
@@ -14283,6 +14565,29 @@ declare namespace Models {
 		"tagIds"?: Array<string>;
 	}
 	
+	export interface DocumentVariation { 
+		"id"?: string;
+		"body"?: Models.DocumentBody;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"documentVersion"?: Models.AddressableEntityRef;
+		"contexts": Array<Models.DocumentVariationContext>;
+		"document"?: Models.KnowledgeDocumentReference;
+		"selfUri"?: string;
+	}
+	
+	export interface DocumentVariationContext { 
+		"context": Models.KnowledgeContextReference;
+		"values": Array<Models.KnowledgeContextValueReference>;
+	}
+	
+	export interface DocumentVariationListing { 
+		"entities"?: Array<Models.DocumentVariation>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	
 	export interface DocumentationResult { 
 		"id": number;
 		"categories"?: Array<number>;
@@ -15322,6 +15627,8 @@ declare namespace Models {
 		"htmlBody"?: string;
 		"time"?: string;
 		"historyIncluded"?: boolean;
+		"emailSizeBytes"?: number;
+		"maxEmailSizeBytes"?: number;
 		"selfUri"?: string;
 	}
 	
@@ -15523,6 +15830,7 @@ declare namespace Models {
 		"redacted"?: boolean;
 		"isScoringIndex"?: boolean;
 		"authorizedActions"?: Array<string>;
+		"hasAssistanceFailed"?: boolean;
 		"selfUri"?: string;
 	}
 	
@@ -15649,6 +15957,17 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface EvaluationFormResponse { 
+		"id"?: string;
+		"name": string;
+		"modifiedDate"?: string;
+		"published"?: boolean;
+		"contextId"?: string;
+		"questionGroups"?: Array<Models.EvaluationQuestionGroup>;
+		"publishedVersions"?: Models.DomainEntityListingEvaluationForm;
+		"selfUri"?: string;
+	}
+	
 	export interface EvaluationQualityV2TopicCalibration { 
 		"id"?: string;
 	}
@@ -15697,8 +16016,8 @@ declare namespace Models {
 		"commentsRequired"?: boolean;
 		"visibilityCondition"?: Models.VisibilityCondition;
 		"answerOptions"?: Array<Models.AnswerOption>;
-		"isKill"?: boolean;
 		"isCritical"?: boolean;
+		"isKill"?: boolean;
 	}
 	
 	export interface EvaluationQuestionGroup { 
@@ -15742,6 +16061,35 @@ declare namespace Models {
 		"comments"?: string;
 	}
 	
+	export interface EvaluationResponse { 
+		"id"?: string;
+		"name"?: string;
+		"conversation"?: Models.ConversationReference;
+		"evaluationForm"?: Models.EvaluationFormResponse;
+		"evaluator"?: Models.User;
+		"agent"?: Models.User;
+		"calibration"?: Models.Calibration;
+		"status"?: string;
+		"answers"?: Models.EvaluationScoringSet;
+		"agentHasRead"?: boolean;
+		"releaseDate"?: string;
+		"assignedDate"?: string;
+		"changedDate"?: string;
+		"queue"?: Models.Queue;
+		"mediaType"?: Array<string>;
+		"rescore"?: boolean;
+		"conversationDate"?: string;
+		"conversationEndDate"?: string;
+		"neverRelease"?: boolean;
+		"resourceId"?: string;
+		"resourceType"?: string;
+		"redacted"?: boolean;
+		"isScoringIndex"?: boolean;
+		"authorizedActions"?: Array<string>;
+		"hasAssistanceFailed"?: boolean;
+		"selfUri"?: string;
+	}
+	
 	export interface EvaluationScoringSet { 
 		"totalScore"?: number;
 		"totalCriticalScore"?: number;
@@ -15780,6 +16128,12 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface EventCoBrowse { 
+		"type": string;
+		"sessionId"?: string;
+		"sessionJoinToken"?: string;
+	}
+	
 	export interface EventCondition { 
 		"key": string;
 		"values": Array<string>;
@@ -15816,11 +16170,20 @@ declare namespace Models {
 		"resourceURIs"?: Array<string>;
 	}
 	
+	export interface EventPresence { 
+		"type": string;
+	}
+	
 	export interface EventSetting { 
 		"typing"?: Models.TypingSetting;
 		"presence"?: Models.PresenceSetting;
 	}
 	
+	export interface EventTyping { 
+		"type": string;
+		"duration"?: number;
+	}
+	
 	export interface ExecuteRecordingJobsQuery { 
 		"state": string;
 	}
@@ -16958,6 +17321,8 @@ declare namespace Models {
 		"createdByClient"?: Models.DomainEntityRef;
 		"configurationUri"?: string;
 		"dateCreated"?: number;
+		"dateCheckedIn"?: number;
+		"dateSaved"?: number;
 		"generationId"?: string;
 		"publishResultUri"?: string;
 		"inputSchema"?: Models.JsonSchemaDocument;
@@ -17519,6 +17884,29 @@ declare namespace Models {
 		"results": Array<Models.Group>;
 	}
 	
+	export interface GuestCategoryReference { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface GuestCategoryResponse { 
+		"id"?: string;
+		"name": string;
+		"description"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"parentCategory"?: Models.GuestCategoryReference;
+		"selfUri"?: string;
+	}
+	
+	export interface GuestCategoryResponseListing { 
+		"entities"?: Array<Models.GuestCategoryResponse>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+		"sessionId"?: string;
+	}
+	
 	export interface GuestMemberInfo { 
 		"displayName": string;
 		"firstName"?: string;
@@ -19136,6 +19524,11 @@ declare namespace Models {
 		"previousUri"?: string;
 	}
 	
+	export interface KnowledgeBaseReference { 
+		"id": string;
+		"selfUri"?: string;
+	}
+	
 	export interface KnowledgeCategory { 
 		"id"?: string;
 		"name": string;
@@ -19155,6 +19548,16 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface KnowledgeContextReference { 
+		"id": string;
+		"selfUri"?: string;
+	}
+	
+	export interface KnowledgeContextValueReference { 
+		"id": string;
+		"selfUri"?: string;
+	}
+	
 	export interface KnowledgeDocument { 
 		"id"?: string;
 		"name"?: string;
@@ -19170,6 +19573,11 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface KnowledgeDocumentAlternative { 
+		"phrase": string;
+		"autocomplete": boolean;
+	}
+	
 	export interface KnowledgeDocumentBulkRequest { 
 		"type": string;
 		"externalUrl"?: string;
@@ -19179,6 +19587,50 @@ declare namespace Models {
 		"id"?: string;
 	}
 	
+	export interface KnowledgeDocumentGuestSearch { 
+		"query": string;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"searchId"?: string;
+		"total"?: number;
+		"pageCount"?: number;
+		"sessionId"?: string;
+		"results"?: Array<Models.KnowledgeDocumentGuestSearchResult>;
+	}
+	
+	export interface KnowledgeDocumentGuestSearchRequest { 
+		"query": string;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"searchId"?: string;
+		"total"?: number;
+		"pageCount"?: number;
+		"sessionId"?: string;
+		"includeDraftDocuments"?: boolean;
+		"app"?: Models.KnowledgeGuestSessionApp;
+	}
+	
+	export interface KnowledgeDocumentGuestSearchResult { 
+		"confidence"?: number;
+		"document"?: Models.KnowledgeGuestDocument;
+	}
+	
+	export interface KnowledgeDocumentReference { 
+		"id": string;
+		"knowledgeBase": Models.KnowledgeBaseReference;
+		"selfUri"?: string;
+	}
+	
+	export interface KnowledgeDocumentReq { 
+		"id"?: string;
+		"title": string;
+		"visible"?: boolean;
+		"alternatives"?: Array<Models.KnowledgeDocumentAlternative>;
+		"categoryId"?: string;
+		"labelIds"?: Array<string>;
+		"selfUri"?: string;
+	}
+	
 	export interface KnowledgeDocumentRequest { 
 		"type": string;
 		"externalUrl"?: string;
@@ -19187,6 +19639,142 @@ declare namespace Models {
 		"article"?: Models.DocumentArticle;
 	}
 	
+	export interface KnowledgeDocumentResponse { 
+		"id"?: string;
+		"title"?: string;
+		"visible"?: boolean;
+		"alternatives"?: Array<Models.KnowledgeDocumentAlternative>;
+		"state"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"lastPublishedVersionNumber"?: number;
+		"datePublished"?: string;
+		"createdBy"?: Models.UserReference;
+		"modifiedBy"?: Models.UserReference;
+		"documentVersion"?: Models.AddressableEntityRef;
+		"category"?: Models.CategoryResponse;
+		"labels"?: Array<Models.LabelResponse>;
+		"knowledgeBase"?: Models.KnowledgeBaseReference;
+		"variations"?: Array<Models.DocumentVariation>;
+		"selfUri"?: string;
+	}
+	
+	export interface KnowledgeDocumentResponseListing { 
+		"entities"?: Array<Models.KnowledgeDocumentResponse>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	
+	export interface KnowledgeDocumentSearch { 
+		"query": string;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"searchId"?: string;
+		"total"?: number;
+		"pageCount"?: number;
+		"results"?: Array<Models.KnowledgeDocumentSearchResult>;
+	}
+	
+	export interface KnowledgeDocumentSearchRequest { 
+		"query": string;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"searchId"?: string;
+		"total"?: number;
+		"pageCount"?: number;
+		"includeDraftDocuments"?: boolean;
+	}
+	
+	export interface KnowledgeDocumentSearchResult { 
+		"confidence"?: number;
+		"document"?: Models.KnowledgeDocumentResponse;
+	}
+	
+	export interface KnowledgeDocumentSuggestion { 
+		"query": string;
+		"pageSize"?: number;
+		"results"?: Array<Models.KnowledgeDocumentSuggestionResult>;
+	}
+	
+	export interface KnowledgeDocumentSuggestionRequest { 
+		"query": string;
+		"pageSize"?: number;
+		"includeDraftDocuments"?: boolean;
+	}
+	
+	export interface KnowledgeDocumentSuggestionResult { 
+		"matchedPhrase"?: string;
+		"document"?: Models.KnowledgeDocumentSuggestionResultDocument;
+	}
+	
+	export interface KnowledgeDocumentSuggestionResultDocument { 
+		"id": string;
+		"knowledgeBase": Models.KnowledgeBaseReference;
+		"title": string;
+		"selfUri"?: string;
+	}
+	
+	export interface KnowledgeDocumentVersion { 
+		"id"?: string;
+		"datePublished"?: string;
+		"document"?: Models.KnowledgeDocumentResponse;
+		"restoreFromVersionId": string;
+		"versionNumber"?: number;
+		"dateExpires"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface KnowledgeDocumentVersionListing { 
+		"entities"?: Array<Models.KnowledgeDocumentVersion>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	
+	export interface KnowledgeDocumentVersionVariation { 
+		"id"?: string;
+		"body"?: Models.DocumentBody;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"contexts": Array<Models.DocumentVariationContext>;
+		"selfUri"?: string;
+		"documentVersion"?: Models.AddressableEntityRef;
+	}
+	
+	export interface KnowledgeDocumentVersionVariationListing { 
+		"entities"?: Array<Models.KnowledgeDocumentVersionVariation>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	
+	export interface KnowledgeExportJobDocumentsFilter { 
+		"interval"?: string;
+	}
+	
+	export interface KnowledgeExportJobFilter { 
+		"documentsFilter"?: Models.KnowledgeExportJobDocumentsFilter;
+		"versionFilter": string;
+	}
+	
+	export interface KnowledgeExportJobRequest { 
+		"exportFilter": Models.KnowledgeExportJobFilter;
+	}
+	
+	export interface KnowledgeExportJobResponse { 
+		"id"?: string;
+		"downloadURL"?: string;
+		"countDocumentProcessed"?: number;
+		"exportFilter"?: Models.KnowledgeExportJobFilter;
+		"status"?: string;
+		"knowledgeBase"?: Models.KnowledgeBase;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"errorInformation"?: Models.ErrorBody;
+		"selfUri"?: string;
+	}
+	
 	export interface KnowledgeExtendedCategory { 
 		"id"?: string;
 		"name": string;
@@ -19200,6 +19788,83 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface KnowledgeGroupStatistics { 
+		"unlinkedPhraseCount"?: number;
+		"unlinkedPhraseHitCount"?: number;
+		"totalPhraseHitCount"?: number;
+	}
+	
+	export interface KnowledgeGuestDocument { 
+		"id"?: string;
+		"title"?: string;
+		"visible"?: boolean;
+		"alternatives"?: Array<Models.KnowledgeDocumentAlternative>;
+		"state"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"lastPublishedVersionNumber"?: number;
+		"datePublished"?: string;
+		"createdBy"?: Models.UserReference;
+		"modifiedBy"?: Models.UserReference;
+		"documentVersion"?: Models.AddressableEntityRef;
+		"variations"?: Array<Models.KnowledgeGuestDocumentVariation>;
+		"sessionId"?: string;
+		"category"?: Models.GuestCategoryReference;
+		"selfUri"?: string;
+	}
+	
+	export interface KnowledgeGuestDocumentResponseListing { 
+		"entities"?: Array<Models.KnowledgeGuestDocument>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	
+	export interface KnowledgeGuestDocumentSuggestion { 
+		"query": string;
+		"pageSize"?: number;
+		"sessionId"?: string;
+		"results"?: Array<Models.KnowledgeGuestDocumentSuggestionResult>;
+	}
+	
+	export interface KnowledgeGuestDocumentSuggestionResult { 
+		"matchedPhrase"?: string;
+	}
+	
+	export interface KnowledgeGuestDocumentVariation { 
+		"id"?: string;
+		"body"?: Models.DocumentBody;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"documentVersion"?: Models.AddressableEntityRef;
+		"contexts": Array<Models.KnowledgeGuestDocumentVariationContext>;
+		"document"?: Models.AddressableEntityRef;
+		"selfUri"?: string;
+	}
+	
+	export interface KnowledgeGuestDocumentVariationContext { 
+		"context": Models.AddressableEntityRef;
+		"values": Array<Models.AddressableEntityRef>;
+	}
+	
+	export interface KnowledgeGuestSession { 
+		"id"?: string;
+		"app": Models.KnowledgeGuestSessionApp;
+		"customerId": string;
+		"pageUrl"?: string;
+		"contexts"?: Array<Models.KnowledgeGuestSessionContext>;
+	}
+	
+	export interface KnowledgeGuestSessionApp { 
+		"deploymentId": string;
+		"type": string;
+	}
+	
+	export interface KnowledgeGuestSessionContext { 
+		"id": string;
+		"values": Array<Models.Entity>;
+	}
+	
 	export interface KnowledgeImport { 
 		"id"?: string;
 		"name"?: string;
@@ -19215,6 +19880,62 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface KnowledgeImportJobError { 
+		"message"?: string;
+		"code"?: string;
+		"status"?: number;
+		"entityId"?: string;
+		"entityName"?: string;
+		"messageWithParams"?: string;
+		"messageParams"?: { [key: string]: string; };
+		"contextId"?: string;
+		"details"?: Array<Models.Detail>;
+		"errors"?: Array<Models.ErrorBody>;
+		"documentIndex"?: number;
+	}
+	
+	export interface KnowledgeImportJobReport { 
+		"errors"?: Array<Models.KnowledgeImportJobError>;
+		"statistics"?: Models.KnowledgeImportJobStatistics;
+	}
+	
+	export interface KnowledgeImportJobRequest { 
+		"uploadKey": string;
+		"fileType": string;
+		"settings"?: Models.KnowledgeImportJobSettings;
+	}
+	
+	export interface KnowledgeImportJobResponse { 
+		"id"?: string;
+		"uploadKey": string;
+		"fileType": string;
+		"settings"?: Models.KnowledgeImportJobSettings;
+		"status"?: string;
+		"report"?: Models.KnowledgeImportJobReport;
+		"knowledgeBase"?: Models.KnowledgeBase;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface KnowledgeImportJobSettings { 
+		"importAsNew"?: boolean;
+		"visible"?: boolean;
+		"categoryId"?: string;
+		"labelIds"?: Array<string>;
+	}
+	
+	export interface KnowledgeImportJobStatistics { 
+		"countDocumentImportActivityCreate"?: number;
+		"countDocumentImportActivityUpdate"?: number;
+		"countDocumentStateDraft"?: number;
+		"countDocumentStatePublished"?: number;
+		"countDocumentValidationSuccess"?: number;
+		"countDocumentValidationFailure"?: number;
+		"countDocumentImportSuccess"?: number;
+		"countDocumentImportFailure"?: number;
+	}
+	
 	export interface KnowledgeSearchDocument { 
 		"id"?: string;
 		"name"?: string;
@@ -19270,6 +19991,37 @@ declare namespace Models {
 		"mediaType"?: string;
 	}
 	
+	export interface LabelCreateRequest { 
+		"id"?: string;
+		"name": string;
+		"color": string;
+		"selfUri"?: string;
+	}
+	
+	export interface LabelListing { 
+		"entities"?: Array<Models.LabelResponse>;
+		"nextUri"?: string;
+		"selfUri"?: string;
+		"previousUri"?: string;
+	}
+	
+	export interface LabelResponse { 
+		"id"?: string;
+		"name"?: string;
+		"color"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"documentCount"?: number;
+		"selfUri"?: string;
+	}
+	
+	export interface LabelUpdateRequest { 
+		"id"?: string;
+		"name"?: string;
+		"color"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface Language { 
 		"id"?: string;
 		"name": string;
@@ -19523,6 +20275,14 @@ declare namespace Models {
 		"url"?: string;
 	}
 	
+	export interface LearningCoverArtUploadUrlRequest { 
+		"fileName"?: string;
+		"contentMd5"?: string;
+		"signedUrlTimeoutSeconds"?: number;
+		"contentType": string;
+		"serverSideEncryption"?: string;
+	}
+	
 	export interface LearningModule { 
 		"id"?: string;
 		"name": string;
@@ -19773,13 +20533,11 @@ declare namespace Models {
 		"requestedValue": number;
 		"description": string;
 		"supportCaseUrl": string;
-		"createdBy"?: string;
 		"status"?: string;
 		"currentValue"?: number;
 		"dateCreated"?: string;
 		"statusHistory"?: Array<Models.StatusChange>;
 		"dateCompleted"?: string;
-		"lastChangedBy"?: string;
 		"rejectReason"?: string;
 		"selfUri"?: string;
 	}
@@ -20465,6 +21223,13 @@ declare namespace Models {
 		"timestamp"?: string;
 	}
 	
+	export interface MessageEvent { 
+		"eventType": string;
+		"coBrowse"?: Models.EventCoBrowse;
+		"typing"?: Models.EventTyping;
+		"presence"?: Models.EventPresence;
+	}
+	
 	export interface MessageInfo { 
 		"localizableMessageCode"?: string;
 		"message"?: string;
@@ -21706,6 +22471,7 @@ declare namespace Models {
 		"recording"?: Models.Recording;
 		"orphanStatus"?: string;
 		"sourceOrphaningId"?: string;
+		"region"?: string;
 		"selfUri"?: string;
 	}
 	
@@ -22161,8 +22927,11 @@ declare namespace Models {
 	export interface PatchAction { 
 		"mediaType": string;
 		"actionTemplate"?: Models.ActionMapActionTemplate;
+		"actionTargetId"?: string;
+		"isPacingEnabled"?: boolean;
+		"props"?: Models.PatchActionProperties;
 		"architectFlowFields"?: Models.ArchitectFlowFields;
-		"webMessagingOfferFields"?: Models.WebMessagingOfferFields;
+		"webMessagingOfferFields"?: Models.PatchWebMessagingOfferFields;
 		"openActionFields"?: Models.OpenActionFields;
 	}
 	
@@ -22376,6 +23145,11 @@ declare namespace Models {
 		"acdAutoAnswer"?: boolean;
 	}
 	
+	export interface PatchWebMessagingOfferFields { 
+		"offerText"?: string;
+		"architectFlow"?: Models.AddressableEntityRef;
+	}
+	
 	export interface PerformanceProfile { 
 		"id"?: string;
 		"name": string;
@@ -22603,6 +23377,11 @@ declare namespace Models {
 		"sentiment"?: string;
 	}
 	
+	export interface PhraseAssociations { 
+		"phraseId": string;
+		"documentId": string;
+	}
+	
 	export interface PhysicalInterfaceEntityListing { 
 		"entities"?: Array<Models.DomainPhysicalInterface>;
 		"pageSize"?: number;
@@ -25881,7 +26660,7 @@ declare namespace Models {
 	
 	export interface RecordingJobsQuery { 
 		"action": string;
-		"actionDate": string;
+		"actionDate"?: string;
 		"integrationId"?: string;
 		"includeScreenRecordings"?: boolean;
 		"conversationQuery": Models.AsyncConversationQuery;
@@ -27363,6 +28142,12 @@ declare namespace Models {
 		"sortBy"?: string;
 	}
 	
+	export interface SearchUpdateRequest { 
+		"sessionId"?: string;
+		"answered": boolean;
+		"selectedAnswer"?: Models.SelectedAnswer;
+	}
+	
 	export interface SecondaryPresence { 
 		"id": string;
 		"selfUri"?: string;
@@ -27452,6 +28237,10 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface SelectedAnswer { 
+		"document": Models.AddressableEntityRef;
+	}
+	
 	export interface SelectedColumns { 
 		"columnOrder"?: number;
 		"columnName"?: string;
@@ -28229,8 +29018,8 @@ declare namespace Models {
 		"dateStatusChanged"?: string;
 		"status"?: string;
 		"previousStatus"?: string;
+		"namespace"?: string;
 		"message"?: string;
-		"changedBy"?: string;
 		"rejectReason"?: string;
 	}
 	
@@ -28874,6 +29663,7 @@ declare namespace Models {
 	
 	export interface TextBotTextModeConstraints { 
 		"languagePreferences": Array<string>;
+		"noInputTimeoutMilliseconds"?: number;
 	}
 	
 	export interface TextBotTranscript { 
@@ -28910,9 +29700,9 @@ declare namespace Models {
 		"lastUri"?: string;
 		"firstUri"?: string;
 		"selfUri"?: string;
+		"pageCount"?: number;
 		"nextUri"?: string;
 		"previousUri"?: string;
-		"pageCount"?: number;
 	}
 	
 	export interface TextStyleProperties { 
@@ -29907,6 +30697,8 @@ declare namespace Models {
 		"icon": Models.UCIcon;
 		"badgeIcons": { [key: string]: Models.UCIcon; };
 		"i10n": { [key: string]: Models.UCI10n; };
+		"polledPresence": boolean;
+		"userPermissions": Array<string>;
 		"selfUri"?: string;
 	}
 	
@@ -29923,6 +30715,48 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface UnansweredGroup { 
+		"id"?: string;
+		"label"?: string;
+		"phraseGroups"?: Array<Models.UnansweredPhraseGroup>;
+		"suggestedDocuments"?: Array<Models.UnansweredGroupSuggestedDocument>;
+		"statistics"?: Models.KnowledgeGroupStatistics;
+		"selfUri"?: string;
+	}
+	
+	export interface UnansweredGroupSuggestedDocument { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface UnansweredGroups { 
+		"entities"?: Array<Models.UnansweredGroup>;
+	}
+	
+	export interface UnansweredPhrase { 
+		"id"?: string;
+		"text"?: string;
+		"unlinkedPhraseHitCount"?: number;
+	}
+	
+	export interface UnansweredPhraseGroup { 
+		"id"?: string;
+		"label"?: string;
+		"phrases"?: Array<Models.UnansweredPhrase>;
+		"unlinkedPhraseHitCount"?: number;
+		"unlinkedPhraseCount"?: number;
+		"selfUri"?: string;
+	}
+	
+	export interface UnansweredPhraseGroupPatchRequestBody { 
+		"phraseAssociations": Array<Models.PhraseAssociations>;
+	}
+	
+	export interface UnansweredPhraseGroupUpdateResponse { 
+		"phraseAssociations"?: Array<Models.PhraseAssociations>;
+		"group"?: Models.UnansweredGroup;
+	}
+	
 	export interface UnpublishedProgramsEntityListing { 
 		"entities"?: Array<Models.Program>;
 		"pageSize"?: number;
@@ -33489,6 +34323,53 @@ declare namespace Models {
 		"value"?: number;
 	}
 	
+	export interface WorkitemsEventsNotificationCustomAttribute { 
+		"dataType"?: string;
+		"value"?: string;
+	}
+	
+	export interface WorkitemsEventsNotificationDelta { 
+		"op"?: string;
+		"field"?: string;
+		"oldValue"?: string;
+		"newValue"?: string;
+	}
+	
+	export interface WorkitemsEventsNotificationWorkitem { 
+		"id"?: string;
+		"name"?: string;
+		"typeId"?: string;
+		"description"?: string;
+		"languageId"?: string;
+		"priority"?: number;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"dateDue"?: string;
+		"dateExpires"?: string;
+		"durationSeconds"?: number;
+		"ttl"?: number;
+		"statusId"?: string;
+		"dateClosed"?: string;
+		"workbinId"?: string;
+		"reporterId"?: string;
+		"assigneeId"?: string;
+		"externalContactId"?: string;
+		"externalTag"?: string;
+		"wrapupId"?: string;
+		"modifiedBy"?: string;
+		"operation"?: string;
+		"changes"?: Array<Models.WorkitemsEventsNotificationDelta>;
+		"assignmentState"?: string;
+		"assignmentId"?: string;
+		"alertTimeoutSeconds"?: number;
+		"customFields"?: { [key: string]: Models.WorkitemsEventsNotificationCustomAttribute; };
+	}
+	
+	export interface WorkitemsUserEventsNotificationCustomAttribute { 
+		"dataType"?: string;
+		"value"?: string;
+	}
+	
 	export interface WorkitemsUserEventsNotificationDelta { 
 		"op"?: string;
 		"field"?: string;
@@ -33523,6 +34404,7 @@ declare namespace Models {
 		"assignmentState"?: string;
 		"assignmentId"?: string;
 		"alertTimeoutSeconds"?: number;
+		"customFields"?: { [key: string]: Models.WorkitemsUserEventsNotificationCustomAttribute; };
 	}
 	
 	export interface Workspace {