purecloud-platform-client-v2 130.0.0 → 132.0.0

package/index.d.ts

@@ -13,6 +13,8 @@ declare class ApiClientClass {
 	callApi(path: string, httpMethod: string, pathParams: { [key: string]: string; }, queryParams: { [key: string]: object; }, headerParams: { [key: string]: object; }, formParams: { [key: string]: object; }, bodyParam: any, authNames: Array<string>, contentTypes: Array<string>, accepts: Array<string>): Promise<any>;
 	loginClientCredentialsGrant(clientId: string, clientSecret: string): Promise<AuthData>;
 	loginImplicitGrant(clientId: string, redirectUri: string, opts?: LoginImplicitGrantOptions): Promise<AuthData>;
+	loginCodeAuthorizationGrant(clientId: string, clientSecret: string, authCode: string, redirectUri: string): Promise<AuthData>;
+	refreshCodeAuthorizationGrant(clientId: string, clientSecret: string, refreshToken: string): Promise<AuthData>;
 	logout(logoutRedirectUri: string): void;
 	setAccessToken(token: string): void;
 	setEnvironment(environment: string): void;
@@ -124,10 +126,12 @@ declare class AnalyticsApi {
   	getAnalyticsReportingScheduleHistoryLatest(scheduleId: string): Promise<Models.ReportRunEntry>; 
   	getAnalyticsReportingScheduleHistoryRunId(runId: string, scheduleId: string): Promise<Models.ReportRunEntry>; 
   	getAnalyticsReportingSchedules(opts?: AnalyticsApi.getAnalyticsReportingSchedulesOptions): Promise<Models.ReportScheduleEntityListing>; 
+  	getAnalyticsReportingSettings(): Promise<Models.AnalyticsReportingSettings>; 
   	getAnalyticsReportingTimeperiods(): Promise<Array<string>>; 
   	getAnalyticsUsersDetailsJob(jobId: string): Promise<Models.AsyncQueryStatus>; 
   	getAnalyticsUsersDetailsJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsUsersDetailsJobResultsOptions): Promise<Models.AnalyticsUserDetailsAsyncQueryResponse>; 
   	getAnalyticsUsersDetailsJobsAvailability(): Promise<Models.DataAvailabilityResponse>; 
+  	patchAnalyticsReportingSettings(body: Models.AnalyticsReportingSettings): Promise<Models.AnalyticsReportingSettings>; 
   	postAnalyticsBotsAggregatesQuery(body: Models.BotAggregationQuery): Promise<Models.BotAggregateQueryResponse>; 
   	postAnalyticsConversationDetailsProperties(conversationId: string, body: Models.PropertyIndexRequest): Promise<Models.PropertyIndexRequest>; 
   	postAnalyticsConversationsAggregatesQuery(body: Models.ConversationAggregationQuery): Promise<Models.ConversationAggregateQueryResponse>; 
@@ -985,6 +989,7 @@ declare class ConversationsApi {
   	deleteConversationsMessagingIntegrationsOpenIntegrationId(integrationId: string): Promise<void>; 
   	deleteConversationsMessagingIntegrationsTwitterIntegrationId(integrationId: string): Promise<void>; 
   	deleteConversationsMessagingIntegrationsWhatsappIntegrationId(integrationId: string): Promise<Models.WhatsAppIntegration>; 
+  	deleteConversationsMessagingSupportedcontentSupportedContentId(supportedContentId: string): Promise<void>; 
   	getAnalyticsConversationDetails(conversationId: string): Promise<Models.AnalyticsConversationWithoutAttributes>; 
   	getAnalyticsConversationsDetails(opts?: ConversationsApi.getAnalyticsConversationsDetailsOptions): Promise<Models.AnalyticsConversationWithoutAttributesMultiGetResponse>; 
   	getAnalyticsConversationsDetailsJob(jobId: string): Promise<Models.AsyncQueryStatus>; 
@@ -1043,6 +1048,9 @@ declare class ConversationsApi {
   	getConversationsMessagingIntegrationsWhatsapp(opts?: ConversationsApi.getConversationsMessagingIntegrationsWhatsappOptions): Promise<Models.WhatsAppIntegrationEntityListing>; 
   	getConversationsMessagingIntegrationsWhatsappIntegrationId(integrationId: string, opts?: ConversationsApi.getConversationsMessagingIntegrationsWhatsappIntegrationIdOptions): Promise<Models.WhatsAppIntegration>; 
   	getConversationsMessagingSticker(messengerType: string, opts?: ConversationsApi.getConversationsMessagingStickerOptions): Promise<Models.MessagingStickerEntityListing>; 
+  	getConversationsMessagingSupportedcontent(opts?: ConversationsApi.getConversationsMessagingSupportedcontentOptions): Promise<Models.SupportedContentListing>; 
+  	getConversationsMessagingSupportedcontentDefault(): Promise<Models.SupportedContent>; 
+  	getConversationsMessagingSupportedcontentSupportedContentId(supportedContentId: string): Promise<Models.SupportedContent>; 
   	getConversationsMessagingThreadingtimeline(): Promise<Models.ConversationThreadingWindow>; 
   	patchConversationParticipant(conversationId: string, participantId: string, body: Models.MediaParticipantRequest): Promise<void>; 
   	patchConversationParticipantAttributes(conversationId: string, participantId: string, body: Models.ParticipantAttributes): Promise<void>; 
@@ -1075,6 +1083,7 @@ declare class ConversationsApi {
   	patchConversationsMessagingIntegrationsOpenIntegrationId(integrationId: string, body: Models.OpenIntegrationUpdateRequest): Promise<Models.OpenIntegration>; 
   	patchConversationsMessagingIntegrationsTwitterIntegrationId(integrationId: string, body: Models.TwitterIntegrationRequest): Promise<Models.TwitterIntegration>; 
   	patchConversationsMessagingIntegrationsWhatsappIntegrationId(integrationId: string, body: Models.WhatsAppIntegrationUpdateRequest): Promise<Models.WhatsAppIntegration>; 
+  	patchConversationsMessagingSupportedcontentSupportedContentId(supportedContentId: string, body: Models.SupportedContent): Promise<Models.SupportedContent>; 
   	postAnalyticsConversationDetailsProperties(conversationId: string, body: Models.PropertyIndexRequest): Promise<Models.PropertyIndexRequest>; 
   	postAnalyticsConversationsAggregatesQuery(body: Models.ConversationAggregationQuery): Promise<Models.ConversationAggregateQueryResponse>; 
   	postAnalyticsConversationsDetailsJobs(body: Models.AsyncConversationQuery): Promise<Models.AsyncQueryResponse>; 
@@ -1117,11 +1126,13 @@ declare class ConversationsApi {
   	postConversationsMessagingIntegrationsOpen(body: Models.OpenIntegrationRequest): Promise<Models.OpenIntegration>; 
   	postConversationsMessagingIntegrationsTwitter(body: Models.TwitterIntegrationRequest): Promise<Models.TwitterIntegration>; 
   	postConversationsMessagingIntegrationsWhatsapp(body: Models.WhatsAppIntegrationRequest): Promise<Models.WhatsAppIntegration>; 
+  	postConversationsMessagingSupportedcontent(body: Models.SupportedContent): Promise<Models.SupportedContent>; 
   	putConversationParticipantFlaggedreason(conversationId: string, participantId: string): Promise<void>; 
   	putConversationTags(conversationId: string, body: Models.ConversationTagsUpdate): Promise<string>; 
   	putConversationsCallParticipantCommunicationUuidata(conversationId: string, participantId: string, communicationId: string, body: Models.SetUuiDataRequest): Promise<Models.Empty>; 
   	putConversationsEmailMessagesDraft(conversationId: string, body: Models.EmailMessage): Promise<Models.EmailMessage>; 
   	putConversationsMessagingIntegrationsLineIntegrationId(integrationId: string, body: Models.LineIntegrationRequest): Promise<Models.LineIntegration>; 
+  	putConversationsMessagingSupportedcontentDefault(body: Models.SupportedContentReference): Promise<Models.SupportedContent>; 
   	putConversationsMessagingThreadingtimeline(body: Models.ConversationThreadingWindow): Promise<Models.ConversationThreadingWindow>;
 }
 
@@ -1224,6 +1235,10 @@ declare namespace ConversationsApi {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 	}
+	export interface getConversationsMessagingSupportedcontentOptions { 
+		"pageSize"?: number;
+		"pageNumber"?: number;
+	}
 	export interface patchConversationsCobrowsesessionParticipantOptions { 
 		"body"?: Models.MediaParticipantRequest;
 	}
@@ -1475,7 +1490,7 @@ declare class GamificationApi {
   	postGamificationProfileMembersValidate(performanceProfileId: string, body: Models.ValidateAssignUsers): Promise<Models.AssignmentValidation>; 
   	postGamificationProfileMetricLink(sourceProfileId: string, sourceMetricId: string, body: Models.TargetPerformanceProfile): Promise<Models.Metric>; 
   	postGamificationProfileMetrics(profileId: string, body: Models.CreateMetric): Promise<Models.Metric>; 
-  	postGamificationProfiles(body: Models.CreatePerformanceProfile): Promise<Models.GetProfilesResponse>; 
+  	postGamificationProfiles(body: Models.CreatePerformanceProfile, opts?: GamificationApi.postGamificationProfilesOptions): Promise<Models.GetProfilesResponse>; 
   	putGamificationMetric(metricId: string, body: Models.CreateMetric, opts?: GamificationApi.putGamificationMetricOptions): Promise<Models.Metric>; 
   	putGamificationProfile(performanceProfileId: string, opts?: GamificationApi.putGamificationProfileOptions): Promise<Models.PerformanceProfile>; 
   	putGamificationProfileMetric(profileId: string, metricId: string, body: Models.CreateMetric): Promise<Models.Metric>; 
@@ -1542,6 +1557,9 @@ declare namespace GamificationApi {
 		"referenceWorkday"?: string;
 		"timeZone"?: string;
 	}
+	export interface postGamificationProfilesOptions { 
+		"copyMetrics"?: boolean;
+	}
 	export interface putGamificationMetricOptions { 
 		"performanceProfileId"?: string;
 	}
@@ -2348,6 +2366,21 @@ declare namespace LocationsApi {
 	}
 }
 
+declare class MessagingApi {  
+  	deleteMessagingSupportedcontentSupportedContentId(supportedContentId: string): Promise<void>; 
+  	getMessagingSupportedcontent(opts?: MessagingApi.getMessagingSupportedcontentOptions): Promise<Models.SupportedContentListing>; 
+  	getMessagingSupportedcontentSupportedContentId(supportedContentId: string): Promise<Models.SupportedContent>; 
+  	patchMessagingSupportedcontentSupportedContentId(supportedContentId: string, body: Models.SupportedContent): Promise<Models.SupportedContent>; 
+  	postMessagingSupportedcontent(body: Models.SupportedContent): Promise<Models.SupportedContent>;
+}
+
+declare namespace MessagingApi { 
+	export interface getMessagingSupportedcontentOptions { 
+		"pageSize"?: number;
+		"pageNumber"?: number;
+	}
+}
+
 declare class MobileDevicesApi {  
   	deleteMobiledevice(deviceId: string): Promise<void>; 
   	getMobiledevice(deviceId: string): Promise<Models.UserDevice>; 
@@ -2643,7 +2676,7 @@ declare class OutboundApi {
   	postOutboundContactlists(body: Models.ContactList): Promise<Models.ContactList>; 
   	postOutboundConversationDnc(conversationId: string): Promise<void>; 
   	postOutboundDnclistExport(dncListId: string): Promise<Models.DomainEntityRef>; 
-  	postOutboundDnclistPhonenumbers(dncListId: string, body: Array<string>): Promise<void>; 
+  	postOutboundDnclistPhonenumbers(dncListId: string, body: Array<string>, opts?: OutboundApi.postOutboundDnclistPhonenumbersOptions): Promise<void>; 
   	postOutboundDnclists(body: Models.DncListCreate): Promise<Models.DncList>; 
   	postOutboundMessagingcampaigns(body: Models.MessagingCampaign): Promise<Models.MessagingCampaign>; 
   	postOutboundMessagingcampaignsProgress(body: Array<string>): Promise<Array<Models.CampaignProgress>>; 
@@ -2887,6 +2920,9 @@ declare namespace OutboundApi {
 		"clearSystemData"?: boolean;
 		"doNotQueue"?: boolean;
 	}
+	export interface postOutboundDnclistPhonenumbersOptions { 
+		"expirationDateTime"?: string;
+	}
 }
 
 declare class PresenceApi {  
@@ -2938,6 +2974,7 @@ declare class QualityApi {
   	getQualityFormsEvaluation(formId: string): Promise<Models.EvaluationForm>; 
   	getQualityFormsEvaluationVersions(formId: string, opts?: QualityApi.getQualityFormsEvaluationVersionsOptions): Promise<Models.EvaluationFormEntityListing>; 
   	getQualityFormsEvaluations(opts?: QualityApi.getQualityFormsEvaluationsOptions): Promise<Models.EvaluationFormEntityListing>; 
+  	getQualityFormsEvaluationsBulkContexts(contextId: Array<string>): Promise<Array<Models.EvaluationForm>>; 
   	getQualityFormsSurvey(formId: string): Promise<Models.SurveyForm>; 
   	getQualityFormsSurveyVersions(formId: string, opts?: QualityApi.getQualityFormsSurveyVersionsOptions): Promise<Models.SurveyFormEntityListing>; 
   	getQualityFormsSurveys(opts?: QualityApi.getQualityFormsSurveysOptions): Promise<Models.SurveyFormEntityListing>; 
@@ -2957,6 +2994,7 @@ declare class QualityApi {
   	postQualityCalibrations(body: Models.CalibrationCreate, opts?: QualityApi.postQualityCalibrationsOptions): Promise<Models.Calibration>; 
   	postQualityConversationEvaluations(conversationId: string, body: Models.Evaluation, opts?: QualityApi.postQualityConversationEvaluationsOptions): Promise<Models.Evaluation>; 
   	postQualityConversationsAuditsQuery(body: Models.QMAuditQueryRequest): Promise<Models.QualityAuditQueryExecutionStatusResponse>; 
+  	postQualityEvaluationsAggregatesQueryMe(body: Models.EvaluationAggregationQueryMe): Promise<Models.EvaluationAggregateQueryResponse>; 
   	postQualityEvaluationsScoring(body: Models.EvaluationFormAndScoringSet): Promise<Models.EvaluationScoringSet>; 
   	postQualityForms(body: Models.EvaluationForm): Promise<Models.EvaluationForm>; 
   	postQualityFormsEvaluations(body: Models.EvaluationForm): Promise<Models.EvaluationForm>; 
@@ -3188,10 +3226,12 @@ declare namespace RecordingApi {
 		"download"?: boolean;
 		"fileName"?: string;
 		"locale"?: string;
+		"mediaFormats"?: Array<string>;
 	}
 	export interface getConversationRecordingsOptions { 
 		"maxWaitMs"?: number;
 		"formatId"?: string;
+		"mediaFormats"?: Array<string>;
 	}
 	export interface getOrphanrecordingMediaOptions { 
 		"formatId"?: string;
@@ -3201,6 +3241,7 @@ declare namespace RecordingApi {
 		"download"?: boolean;
 		"fileName"?: string;
 		"locale"?: string;
+		"mediaFormats"?: Array<string>;
 	}
 	export interface getOrphanrecordingsOptions { 
 		"pageSize"?: number;
@@ -3350,7 +3391,7 @@ declare class RoutingApi {
   	getRoutingQueueEstimatedwaittime(queueId: string, opts?: RoutingApi.getRoutingQueueEstimatedwaittimeOptions): Promise<Models.EstimatedWaitTimePredictions>; 
   	getRoutingQueueMediatypeEstimatedwaittime(queueId: string, mediaType: string): Promise<Models.EstimatedWaitTimePredictions>; 
   	getRoutingQueueMembers(queueId: string, opts?: RoutingApi.getRoutingQueueMembersOptions): Promise<Models.QueueMemberEntityListing>; 
-  	getRoutingQueueUsers(queueId: string, opts?: RoutingApi.getRoutingQueueUsersOptions): Promise<Models.QueueMemberEntityListing>; 
+  	getRoutingQueueUsers(queueId: string, opts?: RoutingApi.getRoutingQueueUsersOptions): Promise<Models.QueueMemberEntityListingV1>; 
   	getRoutingQueueWrapupcodes(queueId: string, opts?: RoutingApi.getRoutingQueueWrapupcodesOptions): Promise<Models.WrapupCodeEntityListing>; 
   	getRoutingQueues(opts?: RoutingApi.getRoutingQueuesOptions): Promise<Models.QueueEntityListing>; 
   	getRoutingQueuesDivisionviews(opts?: RoutingApi.getRoutingQueuesDivisionviewsOptions): Promise<Models.QueueEntityListing>; 
@@ -3380,7 +3421,7 @@ declare class RoutingApi {
   	patchRoutingQueueMember(queueId: string, memberId: string, body: Models.QueueMember): Promise<void>; 
   	patchRoutingQueueMembers(queueId: string, body: Array<Models.QueueMember>): Promise<Models.QueueMemberEntityListing>; 
   	patchRoutingQueueUser(queueId: string, memberId: string, body: Models.QueueMember): Promise<void>; 
-  	patchRoutingQueueUsers(queueId: string, body: Array<Models.QueueMember>): Promise<Models.QueueMemberEntityListing>; 
+  	patchRoutingQueueUsers(queueId: string, body: Array<Models.QueueMember>): Promise<Models.QueueMemberEntityListingV1>; 
   	patchRoutingSettingsContactcenter(body: Models.ContactCenterSettings): Promise<void>; 
   	patchUserQueue(queueId: string, userId: string, body: Models.UserQueue): Promise<Models.UserQueue>; 
   	patchUserQueues(userId: string, body: Array<Models.UserQueue>, opts?: RoutingApi.patchUserQueuesOptions): Promise<Models.UserQueueEntityListing>; 
@@ -3855,7 +3896,6 @@ declare class SpeechTextAnalyticsApi {
   	deleteSpeechandtextanalyticsTopic(topicId: string): Promise<void>; 
   	getSpeechandtextanalyticsConversation(conversationId: string): Promise<Models.ConversationMetrics>; 
   	getSpeechandtextanalyticsConversationCommunicationTranscripturl(conversationId: string, communicationId: string): Promise<Models.TranscriptUrl>; 
-  	getSpeechandtextanalyticsDialects(): Promise<Array<object>>; 
   	getSpeechandtextanalyticsProgram(programId: string): Promise<Models.Program>; 
   	getSpeechandtextanalyticsProgramMappings(programId: string): Promise<Models.ProgramMappings>; 
   	getSpeechandtextanalyticsPrograms(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsProgramsOptions): Promise<Models.ProgramsEntityListing>; 
@@ -5728,6 +5768,7 @@ declare namespace Models {
 		"conversationId"?: string;
 		"conversationInitiator"?: string;
 		"conversationStart"?: string;
+		"customerParticipation"?: boolean;
 		"divisionIds"?: Array<string>;
 		"externalTag"?: string;
 		"knowledgeBaseIds"?: Array<string>;
@@ -5786,6 +5827,7 @@ declare namespace Models {
 		"conversationId"?: string;
 		"conversationInitiator"?: string;
 		"conversationStart"?: string;
+		"customerParticipation"?: boolean;
 		"divisionIds"?: Array<string>;
 		"externalTag"?: string;
 		"knowledgeBaseIds"?: Array<string>;
@@ -5904,6 +5946,11 @@ declare namespace Models {
 		"ranges"?: Array<Models.AggregationRange>;
 	}
 	
+	export interface AnalyticsReportingSettings { 
+		"piiMaskingEnabled"?: boolean;
+		"queueAgentAccessObfuscation"?: boolean;
+	}
+	
 	export interface AnalyticsResolution { 
 		"eventTime"?: string;
 		"queueId"?: string;
@@ -6063,6 +6110,7 @@ declare namespace Models {
 		"id"?: string;
 		"text"?: string;
 		"value"?: number;
+		"assistanceConditions"?: Array<Models.AssistanceCondition>;
 	}
 	
 	export interface ApiUsageQuery { 
@@ -6431,6 +6479,11 @@ declare namespace Models {
 		"invalidMemberAssignments"?: Array<Models.InvalidAssignment>;
 	}
 	
+	export interface AssistanceCondition { 
+		"operator"?: string;
+		"topicIds"?: Array<string>;
+	}
+	
 	export interface AssociatedValueField { 
 		"dataType": string;
 		"name": string;
@@ -6826,6 +6879,7 @@ declare namespace Models {
 	
 	export interface AutomaticTimeZoneMappingSettings { 
 		"callableWindows"?: Array<Models.CallableWindow>;
+		"supportedCountries"?: Array<string>;
 	}
 	
 	export interface AvailableLanguageList { 
@@ -7329,8 +7383,9 @@ declare namespace Models {
 	
 	export interface BuGenerateScheduleRequest { 
 		"description": string;
-		"shortTermForecast": Models.BuShortTermForecastReference;
+		"shortTermForecast"?: Models.BuShortTermForecastReference;
 		"weekCount": number;
+		"options"?: Models.SchedulingOptionsRequest;
 	}
 	
 	export interface BuGetCurrentAgentScheduleRequest { 
@@ -7480,6 +7535,7 @@ declare namespace Models {
 		"schedulingCanceledBy"?: Models.UserReference;
 		"schedulingCompletedTime"?: string;
 		"messageCount"?: number;
+		"messageSeverityCounts"?: Array<Models.SchedulerMessageSeverityCount>;
 		"reschedulingOptions"?: Models.ReschedulingOptionsRunResponse;
 		"reschedulingResultExpiration"?: string;
 		"selfUri"?: string;
@@ -7819,6 +7875,7 @@ declare namespace Models {
 		"startDayOfWeek": string;
 		"timeZone": string;
 		"shortTermForecasting"?: Models.BuShortTermForecastingSettings;
+		"scheduling"?: Models.BuSchedulingSettings;
 		"metadata": Models.WfmVersionedEntityMetadata;
 	}
 	
@@ -9703,6 +9760,7 @@ declare namespace Models {
 	export interface ConversationAppSettings { 
 		"showAgentTypingIndicator"?: boolean;
 		"showUserTypingIndicator"?: boolean;
+		"autoStartType"?: string;
 	}
 	
 	export interface ConversationAssociation { 
@@ -10014,6 +10072,7 @@ declare namespace Models {
 	
 	export interface ConversationChannel { 
 		"type"?: string;
+		"messageType"?: string;
 		"platform"?: string;
 	}
 	
@@ -10914,6 +10973,10 @@ declare namespace Models {
 		"endTime"?: string;
 	}
 	
+	export interface ConversationEventTyping { 
+		"type": string;
+	}
+	
 	export interface ConversationMessageContent { 
 		"contentType": string;
 		"location"?: Models.ConversationContentLocation;
@@ -10928,6 +10991,7 @@ declare namespace Models {
 	export interface ConversationMessageEvent { 
 		"eventType": string;
 		"coBrowse"?: Models.ConversationEventCoBrowse;
+		"typing"?: Models.ConversationEventTyping;
 	}
 	
 	export interface ConversationMessageEventTopicConversationRoutingData { 
@@ -11114,6 +11178,97 @@ declare namespace Models {
 		"participantMetrics"?: Models.ParticipantMetrics;
 	}
 	
+	export interface ConversationMetricsTopicConversationMetricRecord { 
+		"metric"?: string;
+		"metricDate"?: string;
+		"value"?: number;
+		"recordId"?: string;
+		"activeSkillIds"?: Array<string>;
+		"addressFrom"?: string;
+		"addressTo"?: string;
+		"agentAssistantId"?: string;
+		"agentBullseyeRing"?: number;
+		"agentOwned"?: boolean;
+		"ani"?: string;
+		"assignerId"?: string;
+		"authenticated"?: boolean;
+		"conversationId"?: string;
+		"conversationInitiator"?: string;
+		"convertedFrom"?: string;
+		"convertedTo"?: string;
+		"deliveryStatus"?: string;
+		"destinationAddresses"?: Array<string>;
+		"direction"?: string;
+		"disconnectType"?: string;
+		"divisionIds"?: Array<string>;
+		"dnis"?: string;
+		"edgeId"?: string;
+		"eligibleAgentCounts"?: Array<number>;
+		"extendedDeliveryStatus"?: string;
+		"externalContactId"?: string;
+		"externalMediaCount"?: number;
+		"externalOrganizationId"?: string;
+		"externalTag"?: string;
+		"firstQueue"?: boolean;
+		"flaggedReason"?: string;
+		"flowInType"?: string;
+		"flowOutType"?: string;
+		"groupId"?: string;
+		"interactionType"?: string;
+		"journeyActionId"?: string;
+		"journeyActionMapId"?: string;
+		"journeyActionMapVersion"?: number;
+		"journeyCustomerId"?: string;
+		"journeyCustomerIdType"?: string;
+		"journeyCustomerSessionId"?: string;
+		"journeyCustomerSessionIdType"?: string;
+		"knowledgeBaseIds"?: Array<string>;
+		"mediaCount"?: number;
+		"mediaType"?: string;
+		"messageType"?: string;
+		"originatingDirection"?: string;
+		"outboundCampaignId"?: string;
+		"outboundContactId"?: string;
+		"outboundContactListId"?: string;
+		"participantName"?: string;
+		"peerId"?: string;
+		"provider"?: string;
+		"purpose"?: string;
+		"queueId"?: string;
+		"remote"?: string;
+		"removedSkillIds"?: Array<string>;
+		"reoffered"?: boolean;
+		"requestedLanguageId"?: string;
+		"requestedRoutingSkillIds"?: Array<string>;
+		"requestedRoutings"?: Array<string>;
+		"roomId"?: string;
+		"routingPriority"?: number;
+		"routingRing"?: number;
+		"selectedAgentId"?: string;
+		"selectedAgentRank"?: number;
+		"selfServed"?: boolean;
+		"sessionDnis"?: string;
+		"sessionId"?: string;
+		"stationId"?: string;
+		"teamId"?: string;
+		"usedRouting"?: string;
+		"userId"?: string;
+		"waitingInteractionCounts"?: Array<number>;
+		"wrapUpCode"?: string;
+		"proposedAgents"?: Array<Models.ConversationMetricsTopicConversationProposedAgent>;
+		"scoredAgents"?: Array<Models.ConversationMetricsTopicConversationScoredAgent>;
+	}
+	
+	export interface ConversationMetricsTopicConversationProposedAgent { 
+		"agentRank"?: number;
+		"proposedAgentId"?: string;
+	}
+	
+	export interface ConversationMetricsTopicConversationScoredAgent { 
+		"agentScore"?: number;
+		"scoredAgentId"?: string;
+	}
+	
 	export interface ConversationNormalizedMessage { 
 		"id"?: string;
 		"channel"?: Models.ConversationMessagingChannel;
@@ -11675,6 +11830,7 @@ declare namespace Models {
 		"startDayOfWeek": string;
 		"timeZone": string;
 		"shortTermForecasting"?: Models.BuShortTermForecastingSettings;
+		"scheduling"?: Models.BuSchedulingSettings;
 	}
 	
 	export interface CreateCallRequest { 
@@ -11764,6 +11920,11 @@ declare namespace Models {
 		"externalContactId"?: string;
 	}
 	
+	export interface CreateGeneralProgramTopicsDefinitionsJob { 
+		"id"?: string;
+		"state"?: string;
+	}
+	
 	export interface CreateIntegrationRequest { 
 		"id"?: string;
 		"name": string;
@@ -11802,6 +11963,8 @@ declare namespace Models {
 		"zones"?: Array<Models.ObjectiveZone>;
 		"enabled"?: boolean;
 		"topicIds"?: Array<string>;
+		"mediaTypes"?: Array<string>;
+		"queueIds"?: Array<string>;
 		"topicIdsFilterType"?: string;
 		"dateStart"?: string;
 	}
@@ -12511,6 +12674,8 @@ declare namespace Models {
 		"templateId"?: string;
 		"zones"?: Array<Models.ObjectiveZone>;
 		"enabled"?: boolean;
+		"mediaTypes"?: Array<string>;
+		"queues"?: Array<Models.AddressableEntityRef>;
 		"topics"?: Array<Models.AddressableEntityRef>;
 		"topicIdsFilterType"?: string;
 	}
@@ -12637,6 +12802,8 @@ declare namespace Models {
 		"dateCompleted"?: string;
 		"createdBy"?: Models.UserReference;
 		"dateCreated"?: string;
+		"percentageScore"?: number;
+		"isPassed"?: boolean;
 		"selfUri"?: string;
 		"name"?: string;
 		"type"?: string;
@@ -13374,6 +13541,7 @@ declare namespace Models {
 		"division"?: Models.Division;
 		"importStatus"?: Models.ImportStatus;
 		"size"?: number;
+		"dncSourceType"?: string;
 		"selfUri"?: string;
 	}
 	
@@ -14132,11 +14300,6 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
-	export interface EdgeIdNamePair { 
-		"id"?: string;
-		"name"?: string;
-	}
-	
 	export interface EdgeInterface { 
 		"type"?: string;
 		"ipAddress"?: string;
@@ -14563,6 +14726,7 @@ declare namespace Models {
 		"wrapupCodes"?: Array<Models.WrapupCode>;
 		"languages"?: Array<Models.Language>;
 		"timeAllowed"?: Models.TimeAllowed;
+		"customerParticipation"?: string;
 	}
 	
 	export interface EmailMessage { 
@@ -14817,6 +14981,15 @@ declare namespace Models {
 		"alternateTimeDimension"?: string;
 	}
 	
+	export interface EvaluationAggregationQueryMe { 
+		"interval": string;
+		"timeZone"?: string;
+		"groupBy"?: Array<string>;
+		"metrics": Array<string>;
+		"alternateTimeDimension"?: string;
+		"contextId"?: string;
+	}
+	
 	export interface EvaluationAggregationView { 
 		"target": string;
 		"name": string;
@@ -14979,6 +15152,7 @@ declare namespace Models {
 		"answerId"?: string;
 		"score"?: number;
 		"markedNA"?: boolean;
+		"assistedAnswerId"?: string;
 		"failedKillQuestion"?: boolean;
 		"comments"?: string;
 	}
@@ -14991,6 +15165,7 @@ declare namespace Models {
 		"anyFailedKillQuestions"?: boolean;
 		"comments"?: string;
 		"agentComments"?: string;
+		"transcriptTopics"?: Array<Models.TranscriptTopic>;
 	}
 	
 	export interface EvaluatorActivity { 
@@ -15066,7 +15241,7 @@ declare namespace Models {
 	}
 	
 	export interface ExpiredEdgeListing { 
-		"entities"?: Array<Models.EdgeIdNamePair>;
+		"entities"?: Array<Models.DomainEntityRef>;
 	}
 	
 	export interface ExportScriptRequest { 
@@ -15245,6 +15420,7 @@ declare namespace Models {
 	export interface FacebookIntegration { 
 		"id": string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"appId": string;
 		"pageId"?: string;
 		"pageName"?: string;
@@ -15277,6 +15453,7 @@ declare namespace Models {
 	export interface FacebookIntegrationRequest { 
 		"id"?: string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"pageAccessToken"?: string;
 		"userAccessToken"?: string;
 		"pageId"?: string;
@@ -15288,6 +15465,7 @@ declare namespace Models {
 	export interface FacebookIntegrationUpdateRequest { 
 		"id"?: string;
 		"name"?: string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"pageAccessToken"?: string;
 		"userAccessToken"?: string;
 		"selfUri"?: string;
@@ -18202,6 +18380,14 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface LearningModuleReassignSummary { 
+		"totalReassigned"?: number;
+		"completedCount"?: number;
+		"inProgressCount"?: number;
+		"assignedCount"?: number;
+		"notCompletedCount"?: number;
+	}
+	
 	export interface LearningModuleRequest { 
 		"name": string;
 		"description"?: string;
@@ -18474,6 +18660,7 @@ declare namespace Models {
 	export interface LineIntegration { 
 		"id": string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"channelId": string;
 		"webhookUri": string;
 		"status"?: string;
@@ -18504,6 +18691,7 @@ declare namespace Models {
 	export interface LineIntegrationRequest { 
 		"id"?: string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"channelId"?: string;
 		"channelSecret"?: string;
 		"switcherSecret"?: string;
@@ -19017,6 +19205,8 @@ declare namespace Models {
 		"status": string;
 		"media"?: Array<Models.MessageMedia>;
 		"stickers"?: Array<Models.MessageSticker>;
+		"normalizedMessage"?: Models.ConversationNormalizedMessage;
+		"normalizedReceipts"?: Array<Models.ConversationNormalizedMessage>;
 		"createdBy"?: Models.User;
 		"conversationId"?: string;
 		"selfUri"?: string;
@@ -19129,6 +19319,7 @@ declare namespace Models {
 		"wrapupCodes"?: Array<Models.WrapupCode>;
 		"languages"?: Array<Models.Language>;
 		"timeAllowed"?: Models.TimeAllowed;
+		"customerParticipation"?: string;
 	}
 	
 	export interface MessageSticker { 
@@ -19155,6 +19346,7 @@ declare namespace Models {
 		"alwaysRunning"?: boolean;
 		"contactSorts"?: Array<Models.ContactSort>;
 		"messagesPerMinute": number;
+		"contactListFilters"?: Array<Models.DomainEntityRef>;
 		"errors"?: Array<Models.RestErrorDetail>;
 		"smsConfig"?: Models.SmsConfig;
 		"selfUri"?: string;
@@ -19196,6 +19388,7 @@ declare namespace Models {
 	export interface MessagingIntegration { 
 		"id": string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"status"?: string;
 		"messengerType": string;
 		"recipient"?: Models.DomainEntityRef;
@@ -19270,19 +19463,12 @@ declare namespace Models {
 		"knowledge"?: Models.Knowledge;
 	}
 	
-	export interface MessengerPositionSettings { 
-		"alignment"?: string;
-		"sideSpace"?: number;
-		"bottomSpace"?: number;
-	}
-	
 	export interface MessengerSettings { 
 		"enabled"?: boolean;
 		"styles"?: Models.MessengerStyles;
 		"launcherButton"?: Models.LauncherButtonSettings;
 		"fileUpload"?: Models.FileUploadSettings;
 		"apps"?: Models.MessengerApps;
-		"position"?: Models.MessengerPositionSettings;
 	}
 	
 	export interface MessengerStyles { 
@@ -19869,6 +20055,8 @@ declare namespace Models {
 		"templateId"?: string;
 		"zones"?: Array<Models.ObjectiveZone>;
 		"enabled"?: boolean;
+		"mediaTypes"?: Array<string>;
+		"queues"?: Array<Models.AddressableEntityRef>;
 		"topics"?: Array<Models.AddressableEntityRef>;
 		"topicIdsFilterType"?: string;
 		"dateStart"?: string;
@@ -19957,6 +20145,7 @@ declare namespace Models {
 	export interface OpenIntegration { 
 		"id": string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"outboundNotificationWebhookUrl": string;
 		"outboundNotificationWebhookSignatureSecretToken": string;
 		"webhookHeaders"?: { [key: string]: string; };
@@ -19987,6 +20176,7 @@ declare namespace Models {
 	export interface OpenIntegrationRequest { 
 		"id"?: string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"outboundNotificationWebhookUrl": string;
 		"outboundNotificationWebhookSignatureSecretToken": string;
 		"webhookHeaders"?: { [key: string]: string; };
@@ -19996,6 +20186,7 @@ declare namespace Models {
 	export interface OpenIntegrationUpdateRequest { 
 		"id"?: string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"outboundNotificationWebhookUrl"?: string;
 		"outboundNotificationWebhookSignatureSecretToken"?: string;
 		"webhookHeaders"?: { [key: string]: string; };
@@ -20099,6 +20290,7 @@ declare namespace Models {
 		"employerInfo"?: Models.EmployerInfo;
 		"routingStatus"?: Models.RoutingStatus;
 		"presence"?: Models.UserPresence;
+		"integrationPresence"?: Models.UserPresence;
 		"conversationSummary"?: Models.UserConversationSummary;
 		"outOfOffice"?: Models.OutOfOffice;
 		"geolocation"?: Models.Geolocation;
@@ -21235,6 +21427,12 @@ declare namespace Models {
 		"enabled"?: boolean;
 	}
 	
+	export interface PositionSettings { 
+		"alignment"?: string;
+		"sideSpace"?: number;
+		"bottomSpace"?: number;
+	}
+	
 	export interface PostActionInput { 
 		"category": string;
 		"name": string;
@@ -21295,6 +21493,7 @@ declare namespace Models {
 	}
 	
 	export interface PredictiveRouting { 
+		"respectSkills"?: boolean;
 	}
 	
 	export interface Predictor { 
@@ -21531,12 +21730,12 @@ declare namespace Models {
 		"id": string;
 	}
 	
-	export interface PublishProgramPublishJob { 
+	export interface PublishProgramTopicsDefinitionsJob { 
 		"id"?: string;
 		"state"?: string;
 	}
 	
-	export interface PublishTopicPublishJob { 
+	export interface PublishTopicTopicsDefinitionsJob { 
 		"id"?: string;
 		"state"?: string;
 	}
@@ -23867,6 +24066,16 @@ declare namespace Models {
 	}
 	
 	export interface QueueMemberEntityListing { 
+		"entities"?: Array<Models.QueueMember>;
+		"pageNumber"?: number;
+		"pageSize"?: number;
+		"firstUri"?: string;
+		"selfUri"?: string;
+		"nextUri"?: string;
+		"previousUri"?: string;
+	}
+	
+	export interface QueueMemberEntityListingV1 { 
 		"entities"?: Array<Models.QueueMember>;
 		"pageSize"?: number;
 		"pageNumber"?: number;
@@ -24996,12 +25205,14 @@ declare namespace Models {
 		"runId"?: string;
 		"messageCount"?: number;
 		"messages"?: Array<Models.ScheduleGenerationMessage>;
+		"messageSeverities"?: Array<Models.SchedulerMessageTypeSeverity>;
 	}
 	
 	export interface ScheduleGenerationResultSummary { 
 		"failed"?: boolean;
 		"runId"?: string;
 		"messageCount"?: number;
+		"messageSeverityCounts"?: Array<Models.SchedulerMessageSeverityCount>;
 	}
 	
 	export interface ScheduleGenerationWarning { 
@@ -25791,6 +26002,8 @@ declare namespace Models {
 		"conversationChannels"?: Array<Models.ConversationChannel>;
 		"originatingDirection"?: string;
 		"conversationSubject"?: string;
+		"lastUserDisconnectType"?: string;
+		"lastAcdOutcome"?: string;
 		"authenticated"?: boolean;
 		"selfUri"?: string;
 		"createdDate"?: string;
@@ -26160,6 +26373,7 @@ declare namespace Models {
 		"messageColumn": string;
 		"phoneColumn": string;
 		"senderSmsPhoneNumber": Models.SmsPhoneNumberRef;
+		"contentTemplate"?: Models.DomainEntityRef;
 	}
 	
 	export interface SmsPhoneNumber { 
@@ -26273,12 +26487,12 @@ declare namespace Models {
 		"expectedDialects"?: Array<string>;
 	}
 	
-	export interface StatEventCampaignTopicDatum { 
+	export interface StatEventCampaignTopicIntervalMetrics { 
 		"interval"?: string;
-		"metrics"?: Array<Models.StatEventCampaignTopicMetric>;
+		"metrics"?: Array<Models.StatEventCampaignTopicMetricStats>;
 	}
 	
-	export interface StatEventCampaignTopicMetric { 
+	export interface StatEventCampaignTopicMetricStats { 
 		"metric"?: string;
 		"qualifier"?: string;
 		"stats"?: { [key: string]: number; };
@@ -26286,15 +26500,15 @@ declare namespace Models {
 	
 	export interface StatEventCampaignTopicStatsNotification { 
 		"group"?: { [key: string]: string; };
-		"data"?: Array<Models.StatEventCampaignTopicDatum>;
+		"data"?: Array<Models.StatEventCampaignTopicIntervalMetrics>;
 	}
 	
-	export interface StatEventFlowOutcomeTopicDatum { 
+	export interface StatEventFlowOutcomeTopicIntervalMetrics { 
 		"interval"?: string;
-		"metrics"?: Array<Models.StatEventFlowOutcomeTopicMetric>;
+		"metrics"?: Array<Models.StatEventFlowOutcomeTopicMetricStats>;
 	}
 	
-	export interface StatEventFlowOutcomeTopicMetric { 
+	export interface StatEventFlowOutcomeTopicMetricStats { 
 		"metric"?: string;
 		"qualifier"?: string;
 		"stats"?: { [key: string]: number; };
@@ -26302,15 +26516,15 @@ declare namespace Models {
 	
 	export interface StatEventFlowOutcomeTopicStatsNotification { 
 		"group"?: { [key: string]: string; };
-		"data"?: Array<Models.StatEventFlowOutcomeTopicDatum>;
+		"data"?: Array<Models.StatEventFlowOutcomeTopicIntervalMetrics>;
 	}
 	
-	export interface StatEventFlowTopicDatum { 
+	export interface StatEventFlowTopicIntervalMetrics { 
 		"interval"?: string;
-		"metrics"?: Array<Models.StatEventFlowTopicMetric>;
+		"metrics"?: Array<Models.StatEventFlowTopicMetricStats>;
 	}
 	
-	export interface StatEventFlowTopicMetric { 
+	export interface StatEventFlowTopicMetricStats { 
 		"metric"?: string;
 		"qualifier"?: string;
 		"stats"?: { [key: string]: number; };
@@ -26318,15 +26532,15 @@ declare namespace Models {
 	
 	export interface StatEventFlowTopicStatsNotification { 
 		"group"?: { [key: string]: string; };
-		"data"?: Array<Models.StatEventFlowTopicDatum>;
+		"data"?: Array<Models.StatEventFlowTopicIntervalMetrics>;
 	}
 	
-	export interface StatEventQueueTopicDatum { 
+	export interface StatEventQueueTopicIntervalMetrics { 
 		"interval"?: string;
-		"metrics"?: Array<Models.StatEventQueueTopicMetric>;
+		"metrics"?: Array<Models.StatEventQueueTopicMetricStats>;
 	}
 	
-	export interface StatEventQueueTopicMetric { 
+	export interface StatEventQueueTopicMetricStats { 
 		"metric"?: string;
 		"qualifier"?: string;
 		"stats"?: { [key: string]: number; };
@@ -26334,15 +26548,15 @@ declare namespace Models {
 	
 	export interface StatEventQueueTopicStatsNotification { 
 		"group"?: { [key: string]: string; };
-		"data"?: Array<Models.StatEventQueueTopicDatum>;
+		"data"?: Array<Models.StatEventQueueTopicIntervalMetrics>;
 	}
 	
-	export interface StatEventUserTopicDatum { 
+	export interface StatEventUserTopicIntervalMetrics { 
 		"interval"?: string;
-		"metrics"?: Array<Models.StatEventUserTopicMetric>;
+		"metrics"?: Array<Models.StatEventUserTopicMetricStats>;
 	}
 	
-	export interface StatEventUserTopicMetric { 
+	export interface StatEventUserTopicMetricStats { 
 		"metric"?: string;
 		"qualifier"?: string;
 		"stats"?: { [key: string]: number; };
@@ -26350,15 +26564,15 @@ declare namespace Models {
 	
 	export interface StatEventUserTopicStatsNotification { 
 		"group"?: { [key: string]: string; };
-		"data"?: Array<Models.StatEventUserTopicDatum>;
+		"data"?: Array<Models.StatEventUserTopicIntervalMetrics>;
 	}
 	
-	export interface StatEventWrapUpCodeTopicDatum { 
+	export interface StatEventWrapUpCodeTopicIntervalMetrics { 
 		"interval"?: string;
-		"metrics"?: Array<Models.StatEventWrapUpCodeTopicMetric>;
+		"metrics"?: Array<Models.StatEventWrapUpCodeTopicMetricStats>;
 	}
 	
-	export interface StatEventWrapUpCodeTopicMetric { 
+	export interface StatEventWrapUpCodeTopicMetricStats { 
 		"metric"?: string;
 		"qualifier"?: string;
 		"stats"?: { [key: string]: number; };
@@ -26366,7 +26580,7 @@ declare namespace Models {
 	
 	export interface StatEventWrapUpCodeTopicStatsNotification { 
 		"group"?: { [key: string]: string; };
-		"data"?: Array<Models.StatEventWrapUpCodeTopicDatum>;
+		"data"?: Array<Models.StatEventWrapUpCodeTopicIntervalMetrics>;
 	}
 	
 	export interface Station { 
@@ -26509,6 +26723,32 @@ declare namespace Models {
 	
 	export interface SupportCenterSettings { 
 		"enabled"?: boolean;
+		"knowledgeBase"?: Models.AddressableEntityRef;
+	}
+	
+	export interface SupportedContent { 
+		"id": string;
+		"name": string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"createdBy"?: Models.DomainEntityRef;
+		"modifiedBy"?: Models.DomainEntityRef;
+		"version"?: number;
+		"mediaTypes"?: Models.MediaTypes;
+		"selfUri"?: string;
+	}
+	
+	export interface SupportedContentListing { 
+		"entities"?: Array<Models.SupportedContent>;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"total"?: number;
+		"firstUri"?: string;
+		"selfUri"?: string;
+		"nextUri"?: string;
+		"previousUri"?: string;
+		"lastUri"?: string;
+		"pageCount"?: number;
 	}
 	
 	export interface SupportedContentReference { 
@@ -26684,6 +26924,7 @@ declare namespace Models {
 		"answerId"?: string;
 		"score"?: number;
 		"markedNA"?: boolean;
+		"assistedAnswerId"?: string;
 		"npsScore"?: number;
 		"npsTextAnswer"?: string;
 		"freeTextAnswer"?: string;
@@ -26800,6 +27041,7 @@ declare namespace Models {
 		"name": string;
 		"division"?: Models.WritableDivision;
 		"description"?: string;
+		"dateCreated"?: string;
 		"dateModified"?: string;
 		"memberCount"?: number;
 		"selfUri"?: string;
@@ -27203,6 +27445,10 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface TopicDuration { 
+		"totalMilliseconds"?: number;
+	}
+	
 	export interface TopicJob { 
 		"id"?: string;
 		"state"?: string;
@@ -27336,6 +27582,16 @@ declare namespace Models {
 		"query"?: Array<Models.TranscriptSearchCriteria>;
 	}
 	
+	export interface TranscriptTopic { 
+		"id"?: string;
+		"name"?: string;
+		"topicPhrase"?: string;
+		"transcriptPhrase"?: string;
+		"confidence"?: number;
+		"startTimeMilliseconds"?: number;
+		"duration"?: Models.TopicDuration;
+	}
+	
 	export interface TranscriptTopics { 
 		"includes"?: Array<string>;
 		"excludes"?: Array<string>;
@@ -27713,6 +27969,7 @@ declare namespace Models {
 		"employerInfo"?: Models.EmployerInfo;
 		"routingStatus"?: Models.RoutingStatus;
 		"presence"?: Models.UserPresence;
+		"integrationPresence"?: Models.UserPresence;
 		"conversationSummary"?: Models.UserConversationSummary;
 		"outOfOffice"?: Models.OutOfOffice;
 		"geolocation"?: Models.Geolocation;
@@ -27890,6 +28147,7 @@ declare namespace Models {
 	export interface TwitterIntegration { 
 		"id": string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"accessTokenKey": string;
 		"consumerKey": string;
 		"username"?: string;
@@ -27924,6 +28182,7 @@ declare namespace Models {
 	export interface TwitterIntegrationRequest { 
 		"id"?: string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"accessTokenKey": string;
 		"accessTokenSecret": string;
 		"consumerKey": string;
@@ -28008,6 +28267,7 @@ declare namespace Models {
 		"startDayOfWeek"?: string;
 		"timeZone"?: string;
 		"shortTermForecasting"?: Models.BuShortTermForecastingSettings;
+		"scheduling"?: Models.BuSchedulingSettings;
 		"metadata": Models.WfmVersionedEntityMetadata;
 	}
 	
@@ -28178,6 +28438,7 @@ declare namespace Models {
 		"employerInfo"?: Models.EmployerInfo;
 		"routingStatus"?: Models.RoutingStatus;
 		"presence"?: Models.UserPresence;
+		"integrationPresence"?: Models.UserPresence;
 		"conversationSummary"?: Models.UserConversationSummary;
 		"outOfOffice"?: Models.OutOfOffice;
 		"geolocation"?: Models.Geolocation;
@@ -28442,6 +28703,7 @@ declare namespace Models {
 	export interface UserExpands { 
 		"routingStatus"?: Models.RoutingStatus;
 		"presence"?: Models.UserPresence;
+		"integrationPresence"?: Models.UserPresence;
 		"conversationSummary"?: Models.UserConversationSummary;
 		"outOfOffice"?: Models.OutOfOffice;
 		"geolocation"?: Models.Geolocation;
@@ -28527,6 +28789,7 @@ declare namespace Models {
 		"employerInfo"?: Models.EmployerInfo;
 		"routingStatus"?: Models.RoutingStatus;
 		"presence"?: Models.UserPresence;
+		"integrationPresence"?: Models.UserPresence;
 		"conversationSummary"?: Models.UserConversationSummary;
 		"outOfOffice"?: Models.OutOfOffice;
 		"geolocation"?: Models.Geolocation;
@@ -28914,6 +29177,7 @@ declare namespace Models {
 		"associatedDate"?: string;
 		"defaultUser"?: Models.User;
 		"providerInfo"?: { [key: string]: string; };
+		"webRtcCallAppearances"?: number;
 	}
 	
 	export interface UserStationChangeTopicUser { 
@@ -29070,6 +29334,7 @@ declare namespace Models {
 		"filterQueuesByUserIds"?: Array<string>;
 		"filterUsersByQueueIds"?: Array<string>;
 		"userIds"?: Array<string>;
+		"managementUnitIds"?: Array<string>;
 		"addressTos"?: Array<string>;
 		"addressFroms"?: Array<string>;
 		"outboundCampaignIds"?: Array<string>;
@@ -29548,6 +29813,7 @@ declare namespace Models {
 		"languages"?: Array<string>;
 		"defaultLanguage"?: string;
 		"messenger"?: Models.MessengerSettings;
+		"position"?: Models.PositionSettings;
 		"supportCenter"?: Models.SupportCenterSettings;
 		"cobrowse"?: Models.CobrowseSettings;
 		"journeyEvents"?: Models.JourneyEventsSettings;
@@ -30670,6 +30936,7 @@ declare namespace Models {
 	export interface WhatsAppIntegration { 
 		"id": string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"phoneNumber": string;
 		"status"?: string;
 		"recipient"?: Models.DomainEntityRef;
@@ -30701,6 +30968,7 @@ declare namespace Models {
 	export interface WhatsAppIntegrationRequest { 
 		"id"?: string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"phoneNumber": string;
 		"wabaCertificate": string;
 		"selfUri"?: string;
@@ -30709,6 +30977,7 @@ declare namespace Models {
 	export interface WhatsAppIntegrationUpdateRequest { 
 		"id"?: string;
 		"name"?: string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"action"?: string;
 		"authenticationMethod"?: string;
 		"confirmationCode"?: string;
@@ -31002,6 +31271,7 @@ declare namespace Models {
 	}
 	
 	export interface WorkdayValuesMetricItem { 
+		"metric"?: Models.AddressableEntityRef;
 		"metricDefinition"?: Models.DomainEntityRef;
 		"average"?: number;
 		"unitType"?: string;