purecloud-platform-client-v2 128.0.0 → 131.1.0

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Files changed (73) hide show
  1. package/README.md +2 -8
  2. package/dist/node/purecloud-platform-client-v2.js +681 -100
  3. package/dist/web-amd/purecloud-platform-client-v2.js +681 -100
  4. package/dist/web-amd/purecloud-platform-client-v2.min.js +1 -1
  5. package/dist/web-cjs/bundle.js +681 -100
  6. package/dist/web-cjs/purecloud-platform-client-v2.js +681 -100
  7. package/dist/web-cjs/purecloud-platform-client-v2.min.js +1 -1
  8. package/index.d.ts +524 -50
  9. package/package.json +1 -1
  10. package/src/purecloud-platform-client-v2/ApiClient.js +2 -2
  11. package/src/purecloud-platform-client-v2/api/AlertingApi.js +1 -1
  12. package/src/purecloud-platform-client-v2/api/AnalyticsApi.js +46 -1
  13. package/src/purecloud-platform-client-v2/api/ArchitectApi.js +1 -1
  14. package/src/purecloud-platform-client-v2/api/AuditApi.js +1 -1
  15. package/src/purecloud-platform-client-v2/api/AuthorizationApi.js +1 -1
  16. package/src/purecloud-platform-client-v2/api/BillingApi.js +1 -1
  17. package/src/purecloud-platform-client-v2/api/ChatApi.js +1 -1
  18. package/src/purecloud-platform-client-v2/api/CoachingApi.js +5 -3
  19. package/src/purecloud-platform-client-v2/api/ContentManagementApi.js +1 -1
  20. package/src/purecloud-platform-client-v2/api/ConversationsApi.js +176 -1
  21. package/src/purecloud-platform-client-v2/api/DataExtensionsApi.js +1 -1
  22. package/src/purecloud-platform-client-v2/api/ExternalContactsApi.js +1 -1
  23. package/src/purecloud-platform-client-v2/api/FaxApi.js +1 -1
  24. package/src/purecloud-platform-client-v2/api/FlowsApi.js +1 -1
  25. package/src/purecloud-platform-client-v2/api/GamificationApi.js +121 -1
  26. package/src/purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi.js +1 -1
  27. package/src/purecloud-platform-client-v2/api/GeolocationApi.js +1 -1
  28. package/src/purecloud-platform-client-v2/api/GreetingsApi.js +1 -1
  29. package/src/purecloud-platform-client-v2/api/GroupsApi.js +1 -1
  30. package/src/purecloud-platform-client-v2/api/IdentityProviderApi.js +1 -1
  31. package/src/purecloud-platform-client-v2/api/IntegrationsApi.js +30 -1
  32. package/src/purecloud-platform-client-v2/api/JourneyApi.js +1 -1
  33. package/src/purecloud-platform-client-v2/api/KnowledgeApi.js +1 -1
  34. package/src/purecloud-platform-client-v2/api/LanguageUnderstandingApi.js +3 -3
  35. package/src/purecloud-platform-client-v2/api/LanguagesApi.js +1 -1
  36. package/src/purecloud-platform-client-v2/api/LearningApi.js +1 -1
  37. package/src/purecloud-platform-client-v2/api/LicenseApi.js +1 -1
  38. package/src/purecloud-platform-client-v2/api/LocationsApi.js +1 -1
  39. package/src/purecloud-platform-client-v2/api/MessagingApi.js +156 -0
  40. package/src/purecloud-platform-client-v2/api/MobileDevicesApi.js +1 -1
  41. package/src/purecloud-platform-client-v2/api/NotificationsApi.js +1 -1
  42. package/src/purecloud-platform-client-v2/api/OAuthApi.js +1 -1
  43. package/src/purecloud-platform-client-v2/api/ObjectsApi.js +1 -1
  44. package/src/purecloud-platform-client-v2/api/OrganizationApi.js +1 -1
  45. package/src/purecloud-platform-client-v2/api/OrganizationAuthorizationApi.js +1 -1
  46. package/src/purecloud-platform-client-v2/api/OutboundApi.js +1 -1
  47. package/src/purecloud-platform-client-v2/api/PresenceApi.js +1 -1
  48. package/src/purecloud-platform-client-v2/api/QualityApi.js +51 -1
  49. package/src/purecloud-platform-client-v2/api/RecordingApi.js +8 -8
  50. package/src/purecloud-platform-client-v2/api/ResponseManagementApi.js +1 -1
  51. package/src/purecloud-platform-client-v2/api/RoutingApi.js +8 -4
  52. package/src/purecloud-platform-client-v2/api/SCIMApi.js +1 -1
  53. package/src/purecloud-platform-client-v2/api/ScriptsApi.js +1 -1
  54. package/src/purecloud-platform-client-v2/api/SearchApi.js +1 -1
  55. package/src/purecloud-platform-client-v2/api/SpeechTextAnalyticsApi.js +1 -21
  56. package/src/purecloud-platform-client-v2/api/StationsApi.js +1 -1
  57. package/src/purecloud-platform-client-v2/api/SuggestApi.js +1 -1
  58. package/src/purecloud-platform-client-v2/api/TelephonyApi.js +1 -1
  59. package/src/purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi.js +22 -2
  60. package/src/purecloud-platform-client-v2/api/TextbotsApi.js +1 -1
  61. package/src/purecloud-platform-client-v2/api/TokensApi.js +1 -1
  62. package/src/purecloud-platform-client-v2/api/UploadsApi.js +1 -1
  63. package/src/purecloud-platform-client-v2/api/UsageApi.js +1 -1
  64. package/src/purecloud-platform-client-v2/api/UserRecordingsApi.js +1 -1
  65. package/src/purecloud-platform-client-v2/api/UsersApi.js +1 -1
  66. package/src/purecloud-platform-client-v2/api/UtilitiesApi.js +2 -2
  67. package/src/purecloud-platform-client-v2/api/VoicemailApi.js +1 -1
  68. package/src/purecloud-platform-client-v2/api/WebChatApi.js +1 -1
  69. package/src/purecloud-platform-client-v2/api/WebDeploymentsApi.js +1 -1
  70. package/src/purecloud-platform-client-v2/api/WebMessagingApi.js +1 -1
  71. package/src/purecloud-platform-client-v2/api/WidgetsApi.js +1 -1
  72. package/src/purecloud-platform-client-v2/api/WorkforceManagementApi.js +1 -1
  73. package/src/purecloud-platform-client-v2/index.js +7 -1
package/index.d.ts CHANGED
@@ -13,6 +13,8 @@ declare class ApiClientClass {
13
13
  callApi(path: string, httpMethod: string, pathParams: { [key: string]: string; }, queryParams: { [key: string]: object; }, headerParams: { [key: string]: object; }, formParams: { [key: string]: object; }, bodyParam: any, authNames: Array<string>, contentTypes: Array<string>, accepts: Array<string>): Promise<any>;
14
14
  loginClientCredentialsGrant(clientId: string, clientSecret: string): Promise<AuthData>;
15
15
  loginImplicitGrant(clientId: string, redirectUri: string, opts?: LoginImplicitGrantOptions): Promise<AuthData>;
16
+ loginCodeAuthorizationGrant(clientId: string, clientSecret: string, authCode: string, redirectUri: string): Promise<AuthData>;
17
+ refreshCodeAuthorizationGrant(clientId: string, clientSecret: string, refreshToken: string): Promise<AuthData>;
16
18
  logout(logoutRedirectUri: string): void;
17
19
  setAccessToken(token: string): void;
18
20
  setEnvironment(environment: string): void;
@@ -124,10 +126,12 @@ declare class AnalyticsApi {
124
126
  getAnalyticsReportingScheduleHistoryLatest(scheduleId: string): Promise<Models.ReportRunEntry>;
125
127
  getAnalyticsReportingScheduleHistoryRunId(runId: string, scheduleId: string): Promise<Models.ReportRunEntry>;
126
128
  getAnalyticsReportingSchedules(opts?: AnalyticsApi.getAnalyticsReportingSchedulesOptions): Promise<Models.ReportScheduleEntityListing>;
129
+ getAnalyticsReportingSettings(): Promise<Models.AnalyticsReportingSettings>;
127
130
  getAnalyticsReportingTimeperiods(): Promise<Array<string>>;
128
131
  getAnalyticsUsersDetailsJob(jobId: string): Promise<Models.AsyncQueryStatus>;
129
132
  getAnalyticsUsersDetailsJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsUsersDetailsJobResultsOptions): Promise<Models.AnalyticsUserDetailsAsyncQueryResponse>;
130
133
  getAnalyticsUsersDetailsJobsAvailability(): Promise<Models.DataAvailabilityResponse>;
134
+ patchAnalyticsReportingSettings(body: Models.AnalyticsReportingSettings): Promise<Models.AnalyticsReportingSettings>;
131
135
  postAnalyticsBotsAggregatesQuery(body: Models.BotAggregationQuery): Promise<Models.BotAggregateQueryResponse>;
132
136
  postAnalyticsConversationDetailsProperties(conversationId: string, body: Models.PropertyIndexRequest): Promise<Models.PropertyIndexRequest>;
133
137
  postAnalyticsConversationsAggregatesQuery(body: Models.ConversationAggregationQuery): Promise<Models.ConversationAggregateQueryResponse>;
@@ -800,6 +804,7 @@ declare namespace CoachingApi {
800
804
  "relationships"?: Array<string>;
801
805
  "completionInterval"?: string;
802
806
  "overdue"?: string;
807
+ "intervalCondition"?: string;
803
808
  }
804
809
  export interface getCoachingAppointmentsMeOptions {
805
810
  "interval"?: string;
@@ -811,6 +816,7 @@ declare namespace CoachingApi {
811
816
  "relationships"?: Array<string>;
812
817
  "completionInterval"?: string;
813
818
  "overdue"?: string;
819
+ "intervalCondition"?: string;
814
820
  }
815
821
  export interface getCoachingNotificationOptions {
816
822
  "expand"?: Array<string>;
@@ -983,6 +989,7 @@ declare class ConversationsApi {
983
989
  deleteConversationsMessagingIntegrationsOpenIntegrationId(integrationId: string): Promise<void>;
984
990
  deleteConversationsMessagingIntegrationsTwitterIntegrationId(integrationId: string): Promise<void>;
985
991
  deleteConversationsMessagingIntegrationsWhatsappIntegrationId(integrationId: string): Promise<Models.WhatsAppIntegration>;
992
+ deleteConversationsMessagingSupportedcontentSupportedContentId(supportedContentId: string): Promise<void>;
986
993
  getAnalyticsConversationDetails(conversationId: string): Promise<Models.AnalyticsConversationWithoutAttributes>;
987
994
  getAnalyticsConversationsDetails(opts?: ConversationsApi.getAnalyticsConversationsDetailsOptions): Promise<Models.AnalyticsConversationWithoutAttributesMultiGetResponse>;
988
995
  getAnalyticsConversationsDetailsJob(jobId: string): Promise<Models.AsyncQueryStatus>;
@@ -1041,6 +1048,9 @@ declare class ConversationsApi {
1041
1048
  getConversationsMessagingIntegrationsWhatsapp(opts?: ConversationsApi.getConversationsMessagingIntegrationsWhatsappOptions): Promise<Models.WhatsAppIntegrationEntityListing>;
1042
1049
  getConversationsMessagingIntegrationsWhatsappIntegrationId(integrationId: string, opts?: ConversationsApi.getConversationsMessagingIntegrationsWhatsappIntegrationIdOptions): Promise<Models.WhatsAppIntegration>;
1043
1050
  getConversationsMessagingSticker(messengerType: string, opts?: ConversationsApi.getConversationsMessagingStickerOptions): Promise<Models.MessagingStickerEntityListing>;
1051
+ getConversationsMessagingSupportedcontent(opts?: ConversationsApi.getConversationsMessagingSupportedcontentOptions): Promise<Models.SupportedContentListing>;
1052
+ getConversationsMessagingSupportedcontentDefault(): Promise<Models.SupportedContent>;
1053
+ getConversationsMessagingSupportedcontentSupportedContentId(supportedContentId: string): Promise<Models.SupportedContent>;
1044
1054
  getConversationsMessagingThreadingtimeline(): Promise<Models.ConversationThreadingWindow>;
1045
1055
  patchConversationParticipant(conversationId: string, participantId: string, body: Models.MediaParticipantRequest): Promise<void>;
1046
1056
  patchConversationParticipantAttributes(conversationId: string, participantId: string, body: Models.ParticipantAttributes): Promise<void>;
@@ -1073,6 +1083,7 @@ declare class ConversationsApi {
1073
1083
  patchConversationsMessagingIntegrationsOpenIntegrationId(integrationId: string, body: Models.OpenIntegrationUpdateRequest): Promise<Models.OpenIntegration>;
1074
1084
  patchConversationsMessagingIntegrationsTwitterIntegrationId(integrationId: string, body: Models.TwitterIntegrationRequest): Promise<Models.TwitterIntegration>;
1075
1085
  patchConversationsMessagingIntegrationsWhatsappIntegrationId(integrationId: string, body: Models.WhatsAppIntegrationUpdateRequest): Promise<Models.WhatsAppIntegration>;
1086
+ patchConversationsMessagingSupportedcontentSupportedContentId(supportedContentId: string, body: Models.SupportedContent): Promise<Models.SupportedContent>;
1076
1087
  postAnalyticsConversationDetailsProperties(conversationId: string, body: Models.PropertyIndexRequest): Promise<Models.PropertyIndexRequest>;
1077
1088
  postAnalyticsConversationsAggregatesQuery(body: Models.ConversationAggregationQuery): Promise<Models.ConversationAggregateQueryResponse>;
1078
1089
  postAnalyticsConversationsDetailsJobs(body: Models.AsyncConversationQuery): Promise<Models.AsyncQueryResponse>;
@@ -1115,11 +1126,13 @@ declare class ConversationsApi {
1115
1126
  postConversationsMessagingIntegrationsOpen(body: Models.OpenIntegrationRequest): Promise<Models.OpenIntegration>;
1116
1127
  postConversationsMessagingIntegrationsTwitter(body: Models.TwitterIntegrationRequest): Promise<Models.TwitterIntegration>;
1117
1128
  postConversationsMessagingIntegrationsWhatsapp(body: Models.WhatsAppIntegrationRequest): Promise<Models.WhatsAppIntegration>;
1129
+ postConversationsMessagingSupportedcontent(body: Models.SupportedContent): Promise<Models.SupportedContent>;
1118
1130
  putConversationParticipantFlaggedreason(conversationId: string, participantId: string): Promise<void>;
1119
1131
  putConversationTags(conversationId: string, body: Models.ConversationTagsUpdate): Promise<string>;
1120
1132
  putConversationsCallParticipantCommunicationUuidata(conversationId: string, participantId: string, communicationId: string, body: Models.SetUuiDataRequest): Promise<Models.Empty>;
1121
1133
  putConversationsEmailMessagesDraft(conversationId: string, body: Models.EmailMessage): Promise<Models.EmailMessage>;
1122
1134
  putConversationsMessagingIntegrationsLineIntegrationId(integrationId: string, body: Models.LineIntegrationRequest): Promise<Models.LineIntegration>;
1135
+ putConversationsMessagingSupportedcontentDefault(body: Models.SupportedContentReference): Promise<Models.SupportedContent>;
1123
1136
  putConversationsMessagingThreadingtimeline(body: Models.ConversationThreadingWindow): Promise<Models.ConversationThreadingWindow>;
1124
1137
  }
1125
1138
 
@@ -1222,6 +1235,10 @@ declare namespace ConversationsApi {
1222
1235
  "pageSize"?: number;
1223
1236
  "pageNumber"?: number;
1224
1237
  }
1238
+ export interface getConversationsMessagingSupportedcontentOptions {
1239
+ "pageSize"?: number;
1240
+ "pageNumber"?: number;
1241
+ }
1225
1242
  export interface patchConversationsCobrowsesessionParticipantOptions {
1226
1243
  "body"?: Models.MediaParticipantRequest;
1227
1244
  }
@@ -1439,6 +1456,7 @@ declare class GamificationApi {
1439
1456
  getGamificationMetricdefinitions(): Promise<Models.GetMetricDefinitionsResponse>;
1440
1457
  getGamificationMetrics(opts?: GamificationApi.getGamificationMetricsOptions): Promise<Models.GetMetricsResponse>;
1441
1458
  getGamificationProfile(performanceProfileId: string): Promise<Models.PerformanceProfile>;
1459
+ getGamificationProfileMembers(performanceProfileId: string): Promise<Models.MemberListing>;
1442
1460
  getGamificationProfileMetric(profileId: string, metricId: string, opts?: GamificationApi.getGamificationProfileMetricOptions): Promise<Models.Metric>;
1443
1461
  getGamificationProfileMetrics(profileId: string, opts?: GamificationApi.getGamificationProfileMetricsOptions): Promise<Models.GetMetricResponse>;
1444
1462
  getGamificationProfileMetricsObjectivedetails(profileId: string, opts?: GamificationApi.getGamificationProfileMetricsObjectivedetailsOptions): Promise<Models.GetMetricsResponse>;
@@ -1465,14 +1483,17 @@ declare class GamificationApi {
1465
1483
  getGamificationStatus(): Promise<Models.GamificationStatus>;
1466
1484
  getGamificationTemplate(templateId: string): Promise<Models.ObjectiveTemplate>;
1467
1485
  getGamificationTemplates(): Promise<Models.GetTemplatesResponse>;
1468
- postGamificationMetrics(body: Models.Metric): Promise<Models.Metric>;
1486
+ postGamificationMetrics(body: Models.CreateMetric): Promise<Models.Metric>;
1469
1487
  postGamificationProfileActivate(performanceProfileId: string): Promise<Models.PerformanceProfile>;
1470
1488
  postGamificationProfileDeactivate(performanceProfileId: string): Promise<Models.PerformanceProfile>;
1471
- postGamificationProfileMetrics(profileId: string, body: Models.Metric): Promise<Models.Metric>;
1489
+ postGamificationProfileMembers(performanceProfileId: string, body: Models.AssignUsers): Promise<Models.Assignment>;
1490
+ postGamificationProfileMembersValidate(performanceProfileId: string, body: Models.ValidateAssignUsers): Promise<Models.AssignmentValidation>;
1491
+ postGamificationProfileMetricLink(sourceProfileId: string, sourceMetricId: string, body: Models.TargetPerformanceProfile): Promise<Models.Metric>;
1492
+ postGamificationProfileMetrics(profileId: string, body: Models.CreateMetric): Promise<Models.Metric>;
1472
1493
  postGamificationProfiles(body: Models.CreatePerformanceProfile): Promise<Models.GetProfilesResponse>;
1473
- putGamificationMetric(metricId: string, body: Models.Metric, opts?: GamificationApi.putGamificationMetricOptions): Promise<Models.Metric>;
1494
+ putGamificationMetric(metricId: string, body: Models.CreateMetric, opts?: GamificationApi.putGamificationMetricOptions): Promise<Models.Metric>;
1474
1495
  putGamificationProfile(performanceProfileId: string, opts?: GamificationApi.putGamificationProfileOptions): Promise<Models.PerformanceProfile>;
1475
- putGamificationProfileMetric(profileId: string, metricId: string, body: Models.Metric): Promise<Models.Metric>;
1496
+ putGamificationProfileMetric(profileId: string, metricId: string, body: Models.CreateMetric): Promise<Models.Metric>;
1476
1497
  putGamificationStatus(status: Models.GamificationStatus): Promise<Models.GamificationStatus>;
1477
1498
  }
1478
1499
 
@@ -1719,6 +1740,7 @@ declare class IntegrationsApi {
1719
1740
  getIntegrationsBotconnectorIntegrationIdBots(integrationId: string): Promise<Models.BotList>;
1720
1741
  getIntegrationsBotconnectorIntegrationIdBotsSummaries(integrationId: string, opts?: IntegrationsApi.getIntegrationsBotconnectorIntegrationIdBotsSummariesOptions): Promise<Models.BotConnectorBotSummaryEntityListing>;
1721
1742
  getIntegrationsClientapps(opts?: IntegrationsApi.getIntegrationsClientappsOptions): Promise<Models.ClientAppEntityListing>;
1743
+ getIntegrationsClientappsUnifiedcommunications(opts?: IntegrationsApi.getIntegrationsClientappsUnifiedcommunicationsOptions): Promise<Models.UCIntegrationListing>;
1722
1744
  getIntegrationsCredential(credentialId: string): Promise<Models.Credential>;
1723
1745
  getIntegrationsCredentials(opts?: IntegrationsApi.getIntegrationsCredentialsOptions): Promise<Models.CredentialInfoListing>;
1724
1746
  getIntegrationsCredentialsTypes(): Promise<Models.CredentialTypeListing>;
@@ -1834,6 +1856,14 @@ declare namespace IntegrationsApi {
1834
1856
  "nextPage"?: string;
1835
1857
  "previousPage"?: string;
1836
1858
  }
1859
+ export interface getIntegrationsClientappsUnifiedcommunicationsOptions {
1860
+ "pageSize"?: number;
1861
+ "pageNumber"?: number;
1862
+ "sortBy"?: string;
1863
+ "expand"?: Array<string>;
1864
+ "nextPage"?: string;
1865
+ "previousPage"?: string;
1866
+ }
1837
1867
  export interface getIntegrationsCredentialsOptions {
1838
1868
  "pageNumber"?: number;
1839
1869
  "pageSize"?: number;
@@ -2333,6 +2363,21 @@ declare namespace LocationsApi {
2333
2363
  }
2334
2364
  }
2335
2365
 
2366
+ declare class MessagingApi {
2367
+ deleteMessagingSupportedcontentSupportedContentId(supportedContentId: string): Promise<void>;
2368
+ getMessagingSupportedcontent(opts?: MessagingApi.getMessagingSupportedcontentOptions): Promise<Models.SupportedContentListing>;
2369
+ getMessagingSupportedcontentSupportedContentId(supportedContentId: string): Promise<Models.SupportedContent>;
2370
+ patchMessagingSupportedcontentSupportedContentId(supportedContentId: string, body: Models.SupportedContent): Promise<Models.SupportedContent>;
2371
+ postMessagingSupportedcontent(body: Models.SupportedContent): Promise<Models.SupportedContent>;
2372
+ }
2373
+
2374
+ declare namespace MessagingApi {
2375
+ export interface getMessagingSupportedcontentOptions {
2376
+ "pageSize"?: number;
2377
+ "pageNumber"?: number;
2378
+ }
2379
+ }
2380
+
2336
2381
  declare class MobileDevicesApi {
2337
2382
  deleteMobiledevice(deviceId: string): Promise<void>;
2338
2383
  getMobiledevice(deviceId: string): Promise<Models.UserDevice>;
@@ -2923,6 +2968,7 @@ declare class QualityApi {
2923
2968
  getQualityFormsEvaluation(formId: string): Promise<Models.EvaluationForm>;
2924
2969
  getQualityFormsEvaluationVersions(formId: string, opts?: QualityApi.getQualityFormsEvaluationVersionsOptions): Promise<Models.EvaluationFormEntityListing>;
2925
2970
  getQualityFormsEvaluations(opts?: QualityApi.getQualityFormsEvaluationsOptions): Promise<Models.EvaluationFormEntityListing>;
2971
+ getQualityFormsEvaluationsBulkContexts(contextId: Array<string>): Promise<Array<Models.EvaluationForm>>;
2926
2972
  getQualityFormsSurvey(formId: string): Promise<Models.SurveyForm>;
2927
2973
  getQualityFormsSurveyVersions(formId: string, opts?: QualityApi.getQualityFormsSurveyVersionsOptions): Promise<Models.SurveyFormEntityListing>;
2928
2974
  getQualityFormsSurveys(opts?: QualityApi.getQualityFormsSurveysOptions): Promise<Models.SurveyFormEntityListing>;
@@ -2942,6 +2988,7 @@ declare class QualityApi {
2942
2988
  postQualityCalibrations(body: Models.CalibrationCreate, opts?: QualityApi.postQualityCalibrationsOptions): Promise<Models.Calibration>;
2943
2989
  postQualityConversationEvaluations(conversationId: string, body: Models.Evaluation, opts?: QualityApi.postQualityConversationEvaluationsOptions): Promise<Models.Evaluation>;
2944
2990
  postQualityConversationsAuditsQuery(body: Models.QMAuditQueryRequest): Promise<Models.QualityAuditQueryExecutionStatusResponse>;
2991
+ postQualityEvaluationsAggregatesQueryMe(body: Models.EvaluationAggregationQueryMe): Promise<Models.EvaluationAggregateQueryResponse>;
2945
2992
  postQualityEvaluationsScoring(body: Models.EvaluationFormAndScoringSet): Promise<Models.EvaluationScoringSet>;
2946
2993
  postQualityForms(body: Models.EvaluationForm): Promise<Models.EvaluationForm>;
2947
2994
  postQualityFormsEvaluations(body: Models.EvaluationForm): Promise<Models.EvaluationForm>;
@@ -3525,10 +3572,14 @@ declare namespace RoutingApi {
3525
3572
  }
3526
3573
  export interface getRoutingSmsPhonenumbersOptions {
3527
3574
  "phoneNumber"?: string;
3528
- "phoneNumberType"?: string;
3529
- "phoneNumberStatus"?: string;
3575
+ "phoneNumberType"?: Array<string>;
3576
+ "phoneNumberStatus"?: Array<string>;
3577
+ "countryCode"?: Array<string>;
3530
3578
  "pageSize"?: number;
3531
3579
  "pageNumber"?: number;
3580
+ "sortBy"?: string;
3581
+ "sortOrder"?: string;
3582
+ "language"?: string;
3532
3583
  }
3533
3584
  export interface getRoutingWrapupcodesOptions {
3534
3585
  "pageSize"?: number;
@@ -3836,7 +3887,6 @@ declare class SpeechTextAnalyticsApi {
3836
3887
  deleteSpeechandtextanalyticsTopic(topicId: string): Promise<void>;
3837
3888
  getSpeechandtextanalyticsConversation(conversationId: string): Promise<Models.ConversationMetrics>;
3838
3889
  getSpeechandtextanalyticsConversationCommunicationTranscripturl(conversationId: string, communicationId: string): Promise<Models.TranscriptUrl>;
3839
- getSpeechandtextanalyticsDialects(): Promise<Array<object>>;
3840
3890
  getSpeechandtextanalyticsProgram(programId: string): Promise<Models.Program>;
3841
3891
  getSpeechandtextanalyticsProgramMappings(programId: string): Promise<Models.ProgramMappings>;
3842
3892
  getSpeechandtextanalyticsPrograms(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsProgramsOptions): Promise<Models.ProgramsEntityListing>;
@@ -4008,6 +4058,7 @@ declare class TelephonyProvidersEdgeApi {
4008
4058
  getTelephonyProvidersEdgesEdgegroupEdgetrunkbase(edgegroupId: string, edgetrunkbaseId: string): Promise<Models.EdgeTrunkBase>;
4009
4059
  getTelephonyProvidersEdgesEdgegroups(opts?: TelephonyProvidersEdgeApi.getTelephonyProvidersEdgesEdgegroupsOptions): Promise<Models.EdgeGroupEntityListing>;
4010
4060
  getTelephonyProvidersEdgesEdgeversionreport(): Promise<Models.EdgeVersionReport>;
4061
+ getTelephonyProvidersEdgesExpired(): Promise<Models.ExpiredEdgeListing>;
4011
4062
  getTelephonyProvidersEdgesExtension(extensionId: string): Promise<Models.Extension>;
4012
4063
  getTelephonyProvidersEdgesExtensionpool(extensionPoolId: string): Promise<Models.ExtensionPool>;
4013
4064
  getTelephonyProvidersEdgesExtensionpools(opts?: TelephonyProvidersEdgeApi.getTelephonyProvidersEdgesExtensionpoolsOptions): Promise<Models.ExtensionPoolEntityListing>;
@@ -5390,6 +5441,13 @@ declare namespace Models {
5390
5441
  "metadata": Models.WfmVersionedEntityMetadata;
5391
5442
  }
5392
5443
 
5444
+ export interface ActivityCodeReference {
5445
+ "id": string;
5446
+ "name"?: string;
5447
+ "secondaryPresences"?: Array<Models.SecondaryPresence>;
5448
+ "selfUri"?: string;
5449
+ }
5450
+
5393
5451
  export interface AcwDetailEventTopicAfterCallWorkEvent {
5394
5452
  "eventTime"?: number;
5395
5453
  "conversationId"?: string;
@@ -5699,7 +5757,9 @@ declare namespace Models {
5699
5757
  export interface AnalyticsConversation {
5700
5758
  "conversationEnd"?: string;
5701
5759
  "conversationId"?: string;
5760
+ "conversationInitiator"?: string;
5702
5761
  "conversationStart"?: string;
5762
+ "customerParticipation"?: boolean;
5703
5763
  "divisionIds"?: Array<string>;
5704
5764
  "externalTag"?: string;
5705
5765
  "knowledgeBaseIds"?: Array<string>;
@@ -5756,7 +5816,9 @@ declare namespace Models {
5756
5816
  export interface AnalyticsConversationWithoutAttributes {
5757
5817
  "conversationEnd"?: string;
5758
5818
  "conversationId"?: string;
5819
+ "conversationInitiator"?: string;
5759
5820
  "conversationStart"?: string;
5821
+ "customerParticipation"?: boolean;
5760
5822
  "divisionIds"?: Array<string>;
5761
5823
  "externalTag"?: string;
5762
5824
  "knowledgeBaseIds"?: Array<string>;
@@ -5875,6 +5937,11 @@ declare namespace Models {
5875
5937
  "ranges"?: Array<Models.AggregationRange>;
5876
5938
  }
5877
5939
 
5940
+ export interface AnalyticsReportingSettings {
5941
+ "piiMaskingEnabled"?: boolean;
5942
+ "queueAgentAccessObfuscation"?: boolean;
5943
+ }
5944
+
5878
5945
  export interface AnalyticsResolution {
5879
5946
  "eventTime"?: string;
5880
5947
  "queueId"?: string;
@@ -5921,6 +5988,7 @@ declare namespace Models {
5921
5988
  "dnis"?: string;
5922
5989
  "edgeId"?: string;
5923
5990
  "eligibleAgentCounts"?: Array<number>;
5991
+ "extendedDeliveryStatus"?: string;
5924
5992
  "flowInType"?: string;
5925
5993
  "flowOutType"?: string;
5926
5994
  "journeyActionId"?: string;
@@ -6365,6 +6433,11 @@ declare namespace Models {
6365
6433
  "isPassed"?: boolean;
6366
6434
  }
6367
6435
 
6436
+ export interface AssignUsers {
6437
+ "membersToAssign": Array<string>;
6438
+ "membersToRemove": Array<string>;
6439
+ }
6440
+
6368
6441
  export interface AssignedSegment {
6369
6442
  "id"?: string;
6370
6443
  "selfUri"?: string;
@@ -6378,6 +6451,24 @@ declare namespace Models {
6378
6451
  "endTime"?: string;
6379
6452
  }
6380
6453
 
6454
+ export interface Assignment {
6455
+ "assignedMembers"?: Array<Models.UserReference>;
6456
+ "removedMembers"?: Array<Models.UserReference>;
6457
+ "assignmentErrors"?: Array<Models.AssignmentError>;
6458
+ }
6459
+
6460
+ export interface AssignmentError {
6461
+ "user"?: Models.UserReference;
6462
+ "message"?: string;
6463
+ }
6464
+
6465
+ export interface AssignmentValidation {
6466
+ "membersNotAssigned"?: Array<Models.UserReference>;
6467
+ "membersAlreadyAssigned"?: Array<Models.UserReference>;
6468
+ "membersAlreadyAssignedToOther"?: Array<Models.OtherProfileAssignment>;
6469
+ "invalidMemberAssignments"?: Array<Models.InvalidAssignment>;
6470
+ }
6471
+
6381
6472
  export interface AssociatedValueField {
6382
6473
  "dataType": string;
6383
6474
  "name": string;
@@ -7276,8 +7367,9 @@ declare namespace Models {
7276
7367
 
7277
7368
  export interface BuGenerateScheduleRequest {
7278
7369
  "description": string;
7279
- "shortTermForecast": Models.BuShortTermForecastReference;
7370
+ "shortTermForecast"?: Models.BuShortTermForecastReference;
7280
7371
  "weekCount": number;
7372
+ "options"?: Models.SchedulingOptionsRequest;
7281
7373
  }
7282
7374
 
7283
7375
  export interface BuGetCurrentAgentScheduleRequest {
@@ -7427,6 +7519,7 @@ declare namespace Models {
7427
7519
  "schedulingCanceledBy"?: Models.UserReference;
7428
7520
  "schedulingCompletedTime"?: string;
7429
7521
  "messageCount"?: number;
7522
+ "messageSeverityCounts"?: Array<Models.SchedulerMessageSeverityCount>;
7430
7523
  "reschedulingOptions"?: Models.ReschedulingOptionsRunResponse;
7431
7524
  "reschedulingResultExpiration"?: string;
7432
7525
  "selfUri"?: string;
@@ -7766,6 +7859,7 @@ declare namespace Models {
7766
7859
  "startDayOfWeek": string;
7767
7860
  "timeZone": string;
7768
7861
  "shortTermForecasting"?: Models.BuShortTermForecastingSettings;
7862
+ "scheduling"?: Models.BuSchedulingSettings;
7769
7863
  "metadata": Models.WfmVersionedEntityMetadata;
7770
7864
  }
7771
7865
 
@@ -8549,8 +8643,8 @@ declare namespace Models {
8549
8643
  "expirationDate"?: string;
8550
8644
  "issueDate"?: string;
8551
8645
  "expired"?: boolean;
8552
- "valid"?: boolean;
8553
8646
  "signatureValid"?: boolean;
8647
+ "valid"?: boolean;
8554
8648
  }
8555
8649
 
8556
8650
  export interface Change {
@@ -8821,6 +8915,9 @@ declare namespace Models {
8821
8915
  "conversations"?: Array<Models.ConversationReference>;
8822
8916
  "documents"?: Array<Models.DocumentReference>;
8823
8917
  "isOverdue"?: boolean;
8918
+ "wfmSchedule"?: Models.WfmScheduleReference;
8919
+ "dateCompleted"?: string;
8920
+ "externalLinks"?: Array<string>;
8824
8921
  "selfUri"?: string;
8825
8922
  }
8826
8923
 
@@ -8995,6 +9092,10 @@ declare namespace Models {
8995
9092
  "afterCallWorkRequired"?: boolean;
8996
9093
  }
8997
9094
 
9095
+ export interface ColumnStatus {
9096
+ "contactable"?: boolean;
9097
+ }
9098
+
8998
9099
  export interface CommandStatus {
8999
9100
  "id"?: string;
9000
9101
  "name"?: string;
@@ -9332,6 +9433,11 @@ declare namespace Models {
9332
9433
  "numeric"?: boolean;
9333
9434
  }
9334
9435
 
9436
+ export interface ContactableStatus {
9437
+ "contactable"?: boolean;
9438
+ "columnStatus"?: { [key: string]: Models.ColumnStatus; };
9439
+ }
9440
+
9335
9441
  export interface ContactlistDownloadReadyExportUri {
9336
9442
  "uri"?: string;
9337
9443
  "exportTimestamp"?: string;
@@ -9635,6 +9741,12 @@ declare namespace Models {
9635
9741
  "range"?: Models.AggregationRange;
9636
9742
  }
9637
9743
 
9744
+ export interface ConversationAppSettings {
9745
+ "showAgentTypingIndicator"?: boolean;
9746
+ "showUserTypingIndicator"?: boolean;
9747
+ "autoStartType"?: string;
9748
+ }
9749
+
9638
9750
  export interface ConversationAssociation {
9639
9751
  "externalContactId"?: string;
9640
9752
  "conversationId": string;
@@ -9944,6 +10056,7 @@ declare namespace Models {
9944
10056
 
9945
10057
  export interface ConversationChannel {
9946
10058
  "type"?: string;
10059
+ "messageType"?: string;
9947
10060
  "platform"?: string;
9948
10061
  }
9949
10062
 
@@ -11044,6 +11157,97 @@ declare namespace Models {
11044
11157
  "participantMetrics"?: Models.ParticipantMetrics;
11045
11158
  }
11046
11159
 
11160
+ export interface ConversationMetricsTopicConversationMetricRecord {
11161
+ "metric"?: string;
11162
+ "metricDate"?: string;
11163
+ "value"?: number;
11164
+ "recordId"?: string;
11165
+ "activeSkillIds"?: Array<string>;
11166
+ "addressFrom"?: string;
11167
+ "addressTo"?: string;
11168
+ "agentAssistantId"?: string;
11169
+ "agentBullseyeRing"?: number;
11170
+ "agentOwned"?: boolean;
11171
+ "ani"?: string;
11172
+ "assignerId"?: string;
11173
+ "authenticated"?: boolean;
11174
+ "conversationId"?: string;
11175
+ "conversationInitiator"?: string;
11176
+ "convertedFrom"?: string;
11177
+ "convertedTo"?: string;
11178
+ "deliveryStatus"?: string;
11179
+ "destinationAddresses"?: Array<string>;
11180
+ "direction"?: string;
11181
+ "disconnectType"?: string;
11182
+ "divisionIds"?: Array<string>;
11183
+ "dnis"?: string;
11184
+ "edgeId"?: string;
11185
+ "eligibleAgentCounts"?: Array<number>;
11186
+ "extendedDeliveryStatus"?: string;
11187
+ "externalContactId"?: string;
11188
+ "externalMediaCount"?: number;
11189
+ "externalOrganizationId"?: string;
11190
+ "externalTag"?: string;
11191
+ "firstQueue"?: boolean;
11192
+ "flaggedReason"?: string;
11193
+ "flowInType"?: string;
11194
+ "flowOutType"?: string;
11195
+ "groupId"?: string;
11196
+ "interactionType"?: string;
11197
+ "journeyActionId"?: string;
11198
+ "journeyActionMapId"?: string;
11199
+ "journeyActionMapVersion"?: number;
11200
+ "journeyCustomerId"?: string;
11201
+ "journeyCustomerIdType"?: string;
11202
+ "journeyCustomerSessionId"?: string;
11203
+ "journeyCustomerSessionIdType"?: string;
11204
+ "knowledgeBaseIds"?: Array<string>;
11205
+ "mediaCount"?: number;
11206
+ "mediaType"?: string;
11207
+ "messageType"?: string;
11208
+ "originatingDirection"?: string;
11209
+ "outboundCampaignId"?: string;
11210
+ "outboundContactId"?: string;
11211
+ "outboundContactListId"?: string;
11212
+ "participantName"?: string;
11213
+ "peerId"?: string;
11214
+ "provider"?: string;
11215
+ "purpose"?: string;
11216
+ "queueId"?: string;
11217
+ "remote"?: string;
11218
+ "removedSkillIds"?: Array<string>;
11219
+ "reoffered"?: boolean;
11220
+ "requestedLanguageId"?: string;
11221
+ "requestedRoutingSkillIds"?: Array<string>;
11222
+ "requestedRoutings"?: Array<string>;
11223
+ "roomId"?: string;
11224
+ "routingPriority"?: number;
11225
+ "routingRing"?: number;
11226
+ "selectedAgentId"?: string;
11227
+ "selectedAgentRank"?: number;
11228
+ "selfServed"?: boolean;
11229
+ "sessionDnis"?: string;
11230
+ "sessionId"?: string;
11231
+ "stationId"?: string;
11232
+ "teamId"?: string;
11233
+ "usedRouting"?: string;
11234
+ "userId"?: string;
11235
+ "waitingInteractionCounts"?: Array<number>;
11236
+ "wrapUpCode"?: string;
11237
+ "proposedAgents"?: Array<Models.ConversationMetricsTopicConversationProposedAgent>;
11238
+ "scoredAgents"?: Array<Models.ConversationMetricsTopicConversationScoredAgent>;
11239
+ }
11240
+
11241
+ export interface ConversationMetricsTopicConversationProposedAgent {
11242
+ "agentRank"?: number;
11243
+ "proposedAgentId"?: string;
11244
+ }
11245
+
11246
+ export interface ConversationMetricsTopicConversationScoredAgent {
11247
+ "agentScore"?: number;
11248
+ "scoredAgentId"?: string;
11249
+ }
11250
+
11047
11251
  export interface ConversationNormalizedMessage {
11048
11252
  "id"?: string;
11049
11253
  "channel"?: Models.ConversationMessagingChannel;
@@ -11605,6 +11809,7 @@ declare namespace Models {
11605
11809
  "startDayOfWeek": string;
11606
11810
  "timeZone": string;
11607
11811
  "shortTermForecasting"?: Models.BuShortTermForecastingSettings;
11812
+ "scheduling"?: Models.BuSchedulingSettings;
11608
11813
  }
11609
11814
 
11610
11815
  export interface CreateCallRequest {
@@ -11669,8 +11874,10 @@ declare namespace Models {
11669
11874
  "lengthInMinutes": number;
11670
11875
  "facilitatorId"?: string;
11671
11876
  "attendeeIds": Array<string>;
11672
- "conversationIds": Array<string>;
11673
- "documentIds": Array<string>;
11877
+ "conversationIds"?: Array<string>;
11878
+ "documentIds"?: Array<string>;
11879
+ "wfmSchedule"?: Models.WfmScheduleReference;
11880
+ "externalLinks"?: Array<string>;
11674
11881
  }
11675
11882
 
11676
11883
  export interface CreateEmailRequest {
@@ -11692,6 +11899,11 @@ declare namespace Models {
11692
11899
  "externalContactId"?: string;
11693
11900
  }
11694
11901
 
11902
+ export interface CreateGeneralProgramTopicsDefinitionsJob {
11903
+ "id"?: string;
11904
+ "state"?: string;
11905
+ }
11906
+
11695
11907
  export interface CreateIntegrationRequest {
11696
11908
  "id"?: string;
11697
11909
  "name": string;
@@ -11716,6 +11928,26 @@ declare namespace Models {
11716
11928
  "shiftTrading"?: Models.ShiftTradeSettings;
11717
11929
  }
11718
11930
 
11931
+ export interface CreateMetric {
11932
+ "metricDefinitionId"?: string;
11933
+ "externalMetricDefinitionId"?: string;
11934
+ "objective"?: Models.CreateObjective;
11935
+ "performanceProfileId"?: string;
11936
+ "name": string;
11937
+ }
11938
+
11939
+ export interface CreateObjective {
11940
+ "id"?: string;
11941
+ "templateId"?: string;
11942
+ "zones"?: Array<Models.ObjectiveZone>;
11943
+ "enabled"?: boolean;
11944
+ "topicIds"?: Array<string>;
11945
+ "mediaTypes"?: Array<string>;
11946
+ "queueIds"?: Array<string>;
11947
+ "topicIdsFilterType"?: string;
11948
+ "dateStart"?: string;
11949
+ }
11950
+
11719
11951
  export interface CreateOutboundMessagingConversationRequest {
11720
11952
  "queueId": string;
11721
11953
  "toAddress": string;
@@ -12421,6 +12653,10 @@ declare namespace Models {
12421
12653
  "templateId"?: string;
12422
12654
  "zones"?: Array<Models.ObjectiveZone>;
12423
12655
  "enabled"?: boolean;
12656
+ "mediaTypes"?: Array<string>;
12657
+ "queues"?: Array<Models.AddressableEntityRef>;
12658
+ "topics"?: Array<Models.AddressableEntityRef>;
12659
+ "topicIdsFilterType"?: string;
12424
12660
  }
12425
12661
 
12426
12662
  export interface DeletableUserReference {
@@ -12545,6 +12781,8 @@ declare namespace Models {
12545
12781
  "dateCompleted"?: string;
12546
12782
  "createdBy"?: Models.UserReference;
12547
12783
  "dateCreated"?: string;
12784
+ "percentageScore"?: number;
12785
+ "isPassed"?: boolean;
12548
12786
  "selfUri"?: string;
12549
12787
  "name"?: string;
12550
12788
  "type"?: string;
@@ -13894,7 +14132,13 @@ declare namespace Models {
13894
14132
 
13895
14133
  export interface DraftRequest {
13896
14134
  "intents"?: Array<Models.DraftIntents>;
13897
- "topic"?: Array<Models.DraftTopics>;
14135
+ }
14136
+
14137
+ export interface DraftTopicRequest {
14138
+ "id": string;
14139
+ "name": string;
14140
+ "phrases": Array<string>;
14141
+ "selfUri"?: string;
13898
14142
  }
13899
14143
 
13900
14144
  export interface DraftTopics {
@@ -14034,6 +14278,11 @@ declare namespace Models {
14034
14278
  "pageCount"?: number;
14035
14279
  }
14036
14280
 
14281
+ export interface EdgeIdNamePair {
14282
+ "id"?: string;
14283
+ "name"?: string;
14284
+ }
14285
+
14037
14286
  export interface EdgeInterface {
14038
14287
  "type"?: string;
14039
14288
  "ipAddress"?: string;
@@ -14460,6 +14709,7 @@ declare namespace Models {
14460
14709
  "wrapupCodes"?: Array<Models.WrapupCode>;
14461
14710
  "languages"?: Array<Models.Language>;
14462
14711
  "timeAllowed"?: Models.TimeAllowed;
14712
+ "customerParticipation"?: string;
14463
14713
  }
14464
14714
 
14465
14715
  export interface EmailMessage {
@@ -14714,6 +14964,15 @@ declare namespace Models {
14714
14964
  "alternateTimeDimension"?: string;
14715
14965
  }
14716
14966
 
14967
+ export interface EvaluationAggregationQueryMe {
14968
+ "interval": string;
14969
+ "timeZone"?: string;
14970
+ "groupBy"?: Array<string>;
14971
+ "metrics": Array<string>;
14972
+ "alternateTimeDimension"?: string;
14973
+ "contextId"?: string;
14974
+ }
14975
+
14717
14976
  export interface EvaluationAggregationView {
14718
14977
  "target": string;
14719
14978
  "name": string;
@@ -14962,6 +15221,10 @@ declare namespace Models {
14962
15221
  "threshold"?: number;
14963
15222
  }
14964
15223
 
15224
+ export interface ExpiredEdgeListing {
15225
+ "entities"?: Array<Models.EdgeIdNamePair>;
15226
+ }
15227
+
14965
15228
  export interface ExportScriptRequest {
14966
15229
  "fileName"?: string;
14967
15230
  "versionId"?: string;
@@ -15138,6 +15401,7 @@ declare namespace Models {
15138
15401
  export interface FacebookIntegration {
15139
15402
  "id": string;
15140
15403
  "name": string;
15404
+ "supportedContent"?: Models.SupportedContentReference;
15141
15405
  "appId": string;
15142
15406
  "pageId"?: string;
15143
15407
  "pageName"?: string;
@@ -15170,6 +15434,7 @@ declare namespace Models {
15170
15434
  export interface FacebookIntegrationRequest {
15171
15435
  "id"?: string;
15172
15436
  "name": string;
15437
+ "supportedContent"?: Models.SupportedContentReference;
15173
15438
  "pageAccessToken"?: string;
15174
15439
  "userAccessToken"?: string;
15175
15440
  "pageId"?: string;
@@ -15181,6 +15446,7 @@ declare namespace Models {
15181
15446
  export interface FacebookIntegrationUpdateRequest {
15182
15447
  "id"?: string;
15183
15448
  "name"?: string;
15449
+ "supportedContent"?: Models.SupportedContentReference;
15184
15450
  "pageAccessToken"?: string;
15185
15451
  "userAccessToken"?: string;
15186
15452
  "selfUri"?: string;
@@ -15245,6 +15511,15 @@ declare namespace Models {
15245
15511
 
15246
15512
  export interface FailedRecordingEntityListing {
15247
15513
  "entities"?: Array<Models.RecordingJobFailedRecording>;
15514
+ "pageSize"?: number;
15515
+ "pageNumber"?: number;
15516
+ "total"?: number;
15517
+ "firstUri"?: string;
15518
+ "selfUri"?: string;
15519
+ "nextUri"?: string;
15520
+ "previousUri"?: string;
15521
+ "lastUri"?: string;
15522
+ "pageCount"?: number;
15248
15523
  }
15249
15524
 
15250
15525
  export interface FaxDocument {
@@ -15491,8 +15766,10 @@ declare namespace Models {
15491
15766
  "name": string;
15492
15767
  "division"?: Models.WritableDivision;
15493
15768
  "type"?: string;
15769
+ "description"?: string;
15494
15770
  "inputSchema"?: Models.JsonSchemaDocument;
15495
15771
  "outputSchema"?: Models.JsonSchemaDocument;
15772
+ "supportedLanguages"?: Array<Models.SupportedLanguage>;
15496
15773
  "publishedVersion"?: Models.FlowVersion;
15497
15774
  "debugVersion"?: Models.FlowVersion;
15498
15775
  "selfUri"?: string;
@@ -16402,10 +16679,10 @@ declare namespace Models {
16402
16679
  "system"?: boolean;
16403
16680
  "started"?: string;
16404
16681
  "completed"?: string;
16405
- "entities"?: Array<Models.HistoryEntry>;
16406
16682
  "pageSize"?: number;
16407
- "total"?: number;
16408
16683
  "pageNumber"?: number;
16684
+ "total"?: number;
16685
+ "entities"?: Array<Models.HistoryEntry>;
16409
16686
  "pageCount"?: number;
16410
16687
  }
16411
16688
 
@@ -16852,6 +17129,11 @@ declare namespace Models {
16852
17129
  "intervalLengthMinutes"?: number;
16853
17130
  }
16854
17131
 
17132
+ export interface InvalidAssignment {
17133
+ "user"?: Models.UserReference;
17134
+ "message"?: string;
17135
+ }
17136
+
16855
17137
  export interface IpAddressAuthentication {
16856
17138
  "networkWhitelist"?: Array<string>;
16857
17139
  }
@@ -18351,6 +18633,7 @@ declare namespace Models {
18351
18633
  export interface LineIntegration {
18352
18634
  "id": string;
18353
18635
  "name": string;
18636
+ "supportedContent"?: Models.SupportedContentReference;
18354
18637
  "channelId": string;
18355
18638
  "webhookUri": string;
18356
18639
  "status"?: string;
@@ -18381,6 +18664,7 @@ declare namespace Models {
18381
18664
  export interface LineIntegrationRequest {
18382
18665
  "id"?: string;
18383
18666
  "name": string;
18667
+ "supportedContent"?: Models.SupportedContentReference;
18384
18668
  "channelId"?: string;
18385
18669
  "channelSecret"?: string;
18386
18670
  "switcherSecret"?: string;
@@ -18414,6 +18698,10 @@ declare namespace Models {
18414
18698
  "values"?: Array<string>;
18415
18699
  }
18416
18700
 
18701
+ export interface ListWrapperSecondaryPresence {
18702
+ "values"?: Array<Models.SecondaryPresence>;
18703
+ }
18704
+
18417
18705
  export interface ListWrapperShiftStartVariance {
18418
18706
  "values"?: Array<Models.ShiftStartVariance>;
18419
18707
  }
@@ -18784,6 +19072,11 @@ declare namespace Models {
18784
19072
  "includeNonAcd"?: boolean;
18785
19073
  }
18786
19074
 
19075
+ export interface Member {
19076
+ "id": string;
19077
+ "selfUri"?: string;
19078
+ }
19079
+
18787
19080
  export interface MemberEntity {
18788
19081
  "id"?: string;
18789
19082
  }
@@ -18797,6 +19090,10 @@ declare namespace Models {
18797
19090
  "selfUri"?: string;
18798
19091
  }
18799
19092
 
19093
+ export interface MemberListing {
19094
+ "entities"?: Array<Models.Member>;
19095
+ }
19096
+
18800
19097
  export interface MergeOperation {
18801
19098
  "sourceContact"?: Models.AddressableEntityRef;
18802
19099
  "targetContact"?: Models.AddressableEntityRef;
@@ -18881,6 +19178,8 @@ declare namespace Models {
18881
19178
  "status": string;
18882
19179
  "media"?: Array<Models.MessageMedia>;
18883
19180
  "stickers"?: Array<Models.MessageSticker>;
19181
+ "normalizedMessage"?: Models.ConversationNormalizedMessage;
19182
+ "normalizedReceipts"?: Array<Models.ConversationNormalizedMessage>;
18884
19183
  "createdBy"?: Models.User;
18885
19184
  "conversationId"?: string;
18886
19185
  "selfUri"?: string;
@@ -18993,6 +19292,7 @@ declare namespace Models {
18993
19292
  "wrapupCodes"?: Array<Models.WrapupCode>;
18994
19293
  "languages"?: Array<Models.Language>;
18995
19294
  "timeAllowed"?: Models.TimeAllowed;
19295
+ "customerParticipation"?: string;
18996
19296
  }
18997
19297
 
18998
19298
  export interface MessageSticker {
@@ -19019,6 +19319,7 @@ declare namespace Models {
19019
19319
  "alwaysRunning"?: boolean;
19020
19320
  "contactSorts"?: Array<Models.ContactSort>;
19021
19321
  "messagesPerMinute": number;
19322
+ "contactListFilters"?: Array<Models.DomainEntityRef>;
19022
19323
  "errors"?: Array<Models.RestErrorDetail>;
19023
19324
  "smsConfig"?: Models.SmsConfig;
19024
19325
  "selfUri"?: string;
@@ -19060,6 +19361,7 @@ declare namespace Models {
19060
19361
  export interface MessagingIntegration {
19061
19362
  "id": string;
19062
19363
  "name": string;
19364
+ "supportedContent"?: Models.SupportedContentReference;
19063
19365
  "status"?: string;
19064
19366
  "messengerType": string;
19065
19367
  "recipient"?: Models.DomainEntityRef;
@@ -19130,22 +19432,16 @@ declare namespace Models {
19130
19432
  }
19131
19433
 
19132
19434
  export interface MessengerApps {
19435
+ "conversations"?: Models.ConversationAppSettings;
19133
19436
  "knowledge"?: Models.Knowledge;
19134
19437
  }
19135
19438
 
19136
- export interface MessengerPositionSettings {
19137
- "alignment"?: string;
19138
- "sideSpace"?: number;
19139
- "bottomSpace"?: number;
19140
- }
19141
-
19142
19439
  export interface MessengerSettings {
19143
19440
  "enabled"?: boolean;
19144
19441
  "styles"?: Models.MessengerStyles;
19145
19442
  "launcherButton"?: Models.LauncherButtonSettings;
19146
19443
  "fileUpload"?: Models.FileUploadSettings;
19147
19444
  "apps"?: Models.MessengerApps;
19148
- "position"?: Models.MessengerPositionSettings;
19149
19445
  }
19150
19446
 
19151
19447
  export interface MessengerStyles {
@@ -19732,6 +20028,10 @@ declare namespace Models {
19732
20028
  "templateId"?: string;
19733
20029
  "zones"?: Array<Models.ObjectiveZone>;
19734
20030
  "enabled"?: boolean;
20031
+ "mediaTypes"?: Array<string>;
20032
+ "queues"?: Array<Models.AddressableEntityRef>;
20033
+ "topics"?: Array<Models.AddressableEntityRef>;
20034
+ "topicIdsFilterType"?: string;
19735
20035
  "dateStart"?: string;
19736
20036
  }
19737
20037
 
@@ -19818,6 +20118,7 @@ declare namespace Models {
19818
20118
  export interface OpenIntegration {
19819
20119
  "id": string;
19820
20120
  "name": string;
20121
+ "supportedContent"?: Models.SupportedContentReference;
19821
20122
  "outboundNotificationWebhookUrl": string;
19822
20123
  "outboundNotificationWebhookSignatureSecretToken": string;
19823
20124
  "webhookHeaders"?: { [key: string]: string; };
@@ -19848,6 +20149,7 @@ declare namespace Models {
19848
20149
  export interface OpenIntegrationRequest {
19849
20150
  "id"?: string;
19850
20151
  "name": string;
20152
+ "supportedContent"?: Models.SupportedContentReference;
19851
20153
  "outboundNotificationWebhookUrl": string;
19852
20154
  "outboundNotificationWebhookSignatureSecretToken": string;
19853
20155
  "webhookHeaders"?: { [key: string]: string; };
@@ -19857,6 +20159,7 @@ declare namespace Models {
19857
20159
  export interface OpenIntegrationUpdateRequest {
19858
20160
  "id"?: string;
19859
20161
  "name": string;
20162
+ "supportedContent"?: Models.SupportedContentReference;
19860
20163
  "outboundNotificationWebhookUrl"?: string;
19861
20164
  "outboundNotificationWebhookSignatureSecretToken"?: string;
19862
20165
  "webhookHeaders"?: { [key: string]: string; };
@@ -19960,6 +20263,7 @@ declare namespace Models {
19960
20263
  "employerInfo"?: Models.EmployerInfo;
19961
20264
  "routingStatus"?: Models.RoutingStatus;
19962
20265
  "presence"?: Models.UserPresence;
20266
+ "integrationPresence"?: Models.UserPresence;
19963
20267
  "conversationSummary"?: Models.UserConversationSummary;
19964
20268
  "outOfOffice"?: Models.OutOfOffice;
19965
20269
  "geolocation"?: Models.Geolocation;
@@ -20097,9 +20401,17 @@ declare namespace Models {
20097
20401
  export interface OrphanUpdateRequest {
20098
20402
  "archiveDate"?: string;
20099
20403
  "deleteDate"?: string;
20404
+ "exportDate"?: string;
20405
+ "integrationId"?: string;
20100
20406
  "conversationId"?: string;
20101
20407
  }
20102
20408
 
20409
+ export interface OtherProfileAssignment {
20410
+ "id"?: string;
20411
+ "currentProfile"?: Models.DomainEntityRef;
20412
+ "selfUri"?: string;
20413
+ }
20414
+
20103
20415
  export interface OutOfOffice {
20104
20416
  "id"?: string;
20105
20417
  "name"?: string;
@@ -21088,6 +21400,12 @@ declare namespace Models {
21088
21400
  "enabled"?: boolean;
21089
21401
  }
21090
21402
 
21403
+ export interface PositionSettings {
21404
+ "alignment"?: string;
21405
+ "sideSpace"?: number;
21406
+ "bottomSpace"?: number;
21407
+ }
21408
+
21091
21409
  export interface PostActionInput {
21092
21410
  "category": string;
21093
21411
  "name": string;
@@ -21384,12 +21702,12 @@ declare namespace Models {
21384
21702
  "id": string;
21385
21703
  }
21386
21704
 
21387
- export interface PublishProgramPublishJob {
21705
+ export interface PublishProgramTopicsDefinitionsJob {
21388
21706
  "id"?: string;
21389
21707
  "state"?: string;
21390
21708
  }
21391
21709
 
21392
- export interface PublishTopicPublishJob {
21710
+ export interface PublishTopicTopicsDefinitionsJob {
21393
21711
  "id"?: string;
21394
21712
  "state"?: string;
21395
21713
  }
@@ -24004,6 +24322,15 @@ declare namespace Models {
24004
24322
 
24005
24323
  export interface RecordingJobEntityListing {
24006
24324
  "entities"?: Array<Models.RecordingJob>;
24325
+ "pageSize"?: number;
24326
+ "pageNumber"?: number;
24327
+ "total"?: number;
24328
+ "firstUri"?: string;
24329
+ "selfUri"?: string;
24330
+ "nextUri"?: string;
24331
+ "previousUri"?: string;
24332
+ "lastUri"?: string;
24333
+ "pageCount"?: number;
24007
24334
  }
24008
24335
 
24009
24336
  export interface RecordingJobFailedRecording {
@@ -24424,6 +24751,11 @@ declare namespace Models {
24424
24751
  "value"?: string;
24425
24752
  }
24426
24753
 
24754
+ export interface RequestScoredAgent {
24755
+ "id"?: string;
24756
+ "score"?: number;
24757
+ }
24758
+
24427
24759
  export interface ReschedulingManagementUnitResponse {
24428
24760
  "managementUnit"?: Models.ManagementUnitReference;
24429
24761
  "applied"?: boolean;
@@ -24646,12 +24978,14 @@ declare namespace Models {
24646
24978
  "priority"?: number;
24647
24979
  "skillIds"?: Array<string>;
24648
24980
  "languageId"?: string;
24981
+ "requestScoredAgents"?: Array<Models.RequestScoredAgent>;
24649
24982
  }
24650
24983
 
24651
24984
  export interface RoutingConversationAttributesResponse {
24652
24985
  "priority"?: number;
24653
24986
  "skills"?: Array<Models.RoutingSkill>;
24654
24987
  "language"?: Models.Language;
24988
+ "scoredAgents"?: Array<Models.ScoredAgent>;
24655
24989
  }
24656
24990
 
24657
24991
  export interface RoutingData {
@@ -24833,12 +25167,14 @@ declare namespace Models {
24833
25167
  "runId"?: string;
24834
25168
  "messageCount"?: number;
24835
25169
  "messages"?: Array<Models.ScheduleGenerationMessage>;
25170
+ "messageSeverities"?: Array<Models.SchedulerMessageTypeSeverity>;
24836
25171
  }
24837
25172
 
24838
25173
  export interface ScheduleGenerationResultSummary {
24839
25174
  "failed"?: boolean;
24840
25175
  "runId"?: string;
24841
25176
  "messageCount"?: number;
25177
+ "messageSeverityCounts"?: Array<Models.SchedulerMessageSeverityCount>;
24842
25178
  }
24843
25179
 
24844
25180
  export interface ScheduleGenerationWarning {
@@ -25260,7 +25596,7 @@ declare namespace Models {
25260
25596
  }
25261
25597
 
25262
25598
  export interface ScoredAgent {
25263
- "agent"?: Models.AddressableEntityRef;
25599
+ "agent"?: Models.DomainEntityRef;
25264
25600
  "score"?: number;
25265
25601
  }
25266
25602
 
@@ -25416,6 +25752,11 @@ declare namespace Models {
25416
25752
  "sortBy"?: string;
25417
25753
  }
25418
25754
 
25755
+ export interface SecondaryPresence {
25756
+ "id": string;
25757
+ "selfUri"?: string;
25758
+ }
25759
+
25419
25760
  export interface Section {
25420
25761
  "fieldList"?: Array<Models.FieldList>;
25421
25762
  "instructionText"?: string;
@@ -25623,6 +25964,8 @@ declare namespace Models {
25623
25964
  "conversationChannels"?: Array<Models.ConversationChannel>;
25624
25965
  "originatingDirection"?: string;
25625
25966
  "conversationSubject"?: string;
25967
+ "lastUserDisconnectType"?: string;
25968
+ "lastAcdOutcome"?: string;
25626
25969
  "authenticated"?: boolean;
25627
25970
  "selfUri"?: string;
25628
25971
  "createdDate"?: string;
@@ -25992,6 +26335,7 @@ declare namespace Models {
25992
26335
  "messageColumn": string;
25993
26336
  "phoneColumn": string;
25994
26337
  "senderSmsPhoneNumber": Models.SmsPhoneNumberRef;
26338
+ "contentTemplate"?: Models.DomainEntityRef;
25995
26339
  }
25996
26340
 
25997
26341
  export interface SmsPhoneNumber {
@@ -26015,6 +26359,10 @@ declare namespace Models {
26015
26359
  "addressId"?: Models.SmsAddress;
26016
26360
  "shortCodeBillingType"?: string;
26017
26361
  "provisioningStatus"?: Models.SmsProvisioningStatus;
26362
+ "country"?: string;
26363
+ "supportsSms"?: boolean;
26364
+ "supportsMms"?: boolean;
26365
+ "supportsVoice"?: boolean;
26018
26366
  "selfUri"?: string;
26019
26367
  }
26020
26368
 
@@ -26101,12 +26449,12 @@ declare namespace Models {
26101
26449
  "expectedDialects"?: Array<string>;
26102
26450
  }
26103
26451
 
26104
- export interface StatEventCampaignTopicDatum {
26452
+ export interface StatEventCampaignTopicIntervalMetrics {
26105
26453
  "interval"?: string;
26106
- "metrics"?: Array<Models.StatEventCampaignTopicMetric>;
26454
+ "metrics"?: Array<Models.StatEventCampaignTopicMetricStats>;
26107
26455
  }
26108
26456
 
26109
- export interface StatEventCampaignTopicMetric {
26457
+ export interface StatEventCampaignTopicMetricStats {
26110
26458
  "metric"?: string;
26111
26459
  "qualifier"?: string;
26112
26460
  "stats"?: { [key: string]: number; };
@@ -26114,15 +26462,15 @@ declare namespace Models {
26114
26462
 
26115
26463
  export interface StatEventCampaignTopicStatsNotification {
26116
26464
  "group"?: { [key: string]: string; };
26117
- "data"?: Array<Models.StatEventCampaignTopicDatum>;
26465
+ "data"?: Array<Models.StatEventCampaignTopicIntervalMetrics>;
26118
26466
  }
26119
26467
 
26120
- export interface StatEventFlowOutcomeTopicDatum {
26468
+ export interface StatEventFlowOutcomeTopicIntervalMetrics {
26121
26469
  "interval"?: string;
26122
- "metrics"?: Array<Models.StatEventFlowOutcomeTopicMetric>;
26470
+ "metrics"?: Array<Models.StatEventFlowOutcomeTopicMetricStats>;
26123
26471
  }
26124
26472
 
26125
- export interface StatEventFlowOutcomeTopicMetric {
26473
+ export interface StatEventFlowOutcomeTopicMetricStats {
26126
26474
  "metric"?: string;
26127
26475
  "qualifier"?: string;
26128
26476
  "stats"?: { [key: string]: number; };
@@ -26130,15 +26478,15 @@ declare namespace Models {
26130
26478
 
26131
26479
  export interface StatEventFlowOutcomeTopicStatsNotification {
26132
26480
  "group"?: { [key: string]: string; };
26133
- "data"?: Array<Models.StatEventFlowOutcomeTopicDatum>;
26481
+ "data"?: Array<Models.StatEventFlowOutcomeTopicIntervalMetrics>;
26134
26482
  }
26135
26483
 
26136
- export interface StatEventFlowTopicDatum {
26484
+ export interface StatEventFlowTopicIntervalMetrics {
26137
26485
  "interval"?: string;
26138
- "metrics"?: Array<Models.StatEventFlowTopicMetric>;
26486
+ "metrics"?: Array<Models.StatEventFlowTopicMetricStats>;
26139
26487
  }
26140
26488
 
26141
- export interface StatEventFlowTopicMetric {
26489
+ export interface StatEventFlowTopicMetricStats {
26142
26490
  "metric"?: string;
26143
26491
  "qualifier"?: string;
26144
26492
  "stats"?: { [key: string]: number; };
@@ -26146,15 +26494,15 @@ declare namespace Models {
26146
26494
 
26147
26495
  export interface StatEventFlowTopicStatsNotification {
26148
26496
  "group"?: { [key: string]: string; };
26149
- "data"?: Array<Models.StatEventFlowTopicDatum>;
26497
+ "data"?: Array<Models.StatEventFlowTopicIntervalMetrics>;
26150
26498
  }
26151
26499
 
26152
- export interface StatEventQueueTopicDatum {
26500
+ export interface StatEventQueueTopicIntervalMetrics {
26153
26501
  "interval"?: string;
26154
- "metrics"?: Array<Models.StatEventQueueTopicMetric>;
26502
+ "metrics"?: Array<Models.StatEventQueueTopicMetricStats>;
26155
26503
  }
26156
26504
 
26157
- export interface StatEventQueueTopicMetric {
26505
+ export interface StatEventQueueTopicMetricStats {
26158
26506
  "metric"?: string;
26159
26507
  "qualifier"?: string;
26160
26508
  "stats"?: { [key: string]: number; };
@@ -26162,15 +26510,15 @@ declare namespace Models {
26162
26510
 
26163
26511
  export interface StatEventQueueTopicStatsNotification {
26164
26512
  "group"?: { [key: string]: string; };
26165
- "data"?: Array<Models.StatEventQueueTopicDatum>;
26513
+ "data"?: Array<Models.StatEventQueueTopicIntervalMetrics>;
26166
26514
  }
26167
26515
 
26168
- export interface StatEventUserTopicDatum {
26516
+ export interface StatEventUserTopicIntervalMetrics {
26169
26517
  "interval"?: string;
26170
- "metrics"?: Array<Models.StatEventUserTopicMetric>;
26518
+ "metrics"?: Array<Models.StatEventUserTopicMetricStats>;
26171
26519
  }
26172
26520
 
26173
- export interface StatEventUserTopicMetric {
26521
+ export interface StatEventUserTopicMetricStats {
26174
26522
  "metric"?: string;
26175
26523
  "qualifier"?: string;
26176
26524
  "stats"?: { [key: string]: number; };
@@ -26178,15 +26526,15 @@ declare namespace Models {
26178
26526
 
26179
26527
  export interface StatEventUserTopicStatsNotification {
26180
26528
  "group"?: { [key: string]: string; };
26181
- "data"?: Array<Models.StatEventUserTopicDatum>;
26529
+ "data"?: Array<Models.StatEventUserTopicIntervalMetrics>;
26182
26530
  }
26183
26531
 
26184
- export interface StatEventWrapUpCodeTopicDatum {
26532
+ export interface StatEventWrapUpCodeTopicIntervalMetrics {
26185
26533
  "interval"?: string;
26186
- "metrics"?: Array<Models.StatEventWrapUpCodeTopicMetric>;
26534
+ "metrics"?: Array<Models.StatEventWrapUpCodeTopicMetricStats>;
26187
26535
  }
26188
26536
 
26189
- export interface StatEventWrapUpCodeTopicMetric {
26537
+ export interface StatEventWrapUpCodeTopicMetricStats {
26190
26538
  "metric"?: string;
26191
26539
  "qualifier"?: string;
26192
26540
  "stats"?: { [key: string]: number; };
@@ -26194,7 +26542,7 @@ declare namespace Models {
26194
26542
 
26195
26543
  export interface StatEventWrapUpCodeTopicStatsNotification {
26196
26544
  "group"?: { [key: string]: string; };
26197
- "data"?: Array<Models.StatEventWrapUpCodeTopicDatum>;
26545
+ "data"?: Array<Models.StatEventWrapUpCodeTopicIntervalMetrics>;
26198
26546
  }
26199
26547
 
26200
26548
  export interface Station {
@@ -26337,6 +26685,32 @@ declare namespace Models {
26337
26685
 
26338
26686
  export interface SupportCenterSettings {
26339
26687
  "enabled"?: boolean;
26688
+ "knowledgeBase"?: Models.AddressableEntityRef;
26689
+ }
26690
+
26691
+ export interface SupportedContent {
26692
+ "id": string;
26693
+ "name": string;
26694
+ "dateCreated"?: string;
26695
+ "dateModified"?: string;
26696
+ "createdBy"?: Models.DomainEntityRef;
26697
+ "modifiedBy"?: Models.DomainEntityRef;
26698
+ "version"?: number;
26699
+ "mediaTypes"?: Models.MediaTypes;
26700
+ "selfUri"?: string;
26701
+ }
26702
+
26703
+ export interface SupportedContentListing {
26704
+ "entities"?: Array<Models.SupportedContent>;
26705
+ "pageSize"?: number;
26706
+ "pageNumber"?: number;
26707
+ "total"?: number;
26708
+ "firstUri"?: string;
26709
+ "selfUri"?: string;
26710
+ "nextUri"?: string;
26711
+ "previousUri"?: string;
26712
+ "lastUri"?: string;
26713
+ "pageCount"?: number;
26340
26714
  }
26341
26715
 
26342
26716
  export interface SupportedContentReference {
@@ -26619,6 +26993,10 @@ declare namespace Models {
26619
26993
  "pageCount"?: number;
26620
26994
  }
26621
26995
 
26996
+ export interface TargetPerformanceProfile {
26997
+ "targetPerformanceProfileId": string;
26998
+ }
26999
+
26622
27000
  export interface Team {
26623
27001
  "id"?: string;
26624
27002
  "name": string;
@@ -27537,6 +27915,7 @@ declare namespace Models {
27537
27915
  "employerInfo"?: Models.EmployerInfo;
27538
27916
  "routingStatus"?: Models.RoutingStatus;
27539
27917
  "presence"?: Models.UserPresence;
27918
+ "integrationPresence"?: Models.UserPresence;
27540
27919
  "conversationSummary"?: Models.UserConversationSummary;
27541
27920
  "outOfOffice"?: Models.OutOfOffice;
27542
27921
  "geolocation"?: Models.Geolocation;
@@ -27714,6 +28093,7 @@ declare namespace Models {
27714
28093
  export interface TwitterIntegration {
27715
28094
  "id": string;
27716
28095
  "name": string;
28096
+ "supportedContent"?: Models.SupportedContentReference;
27717
28097
  "accessTokenKey": string;
27718
28098
  "consumerKey": string;
27719
28099
  "username"?: string;
@@ -27748,6 +28128,7 @@ declare namespace Models {
27748
28128
  export interface TwitterIntegrationRequest {
27749
28129
  "id"?: string;
27750
28130
  "name": string;
28131
+ "supportedContent"?: Models.SupportedContentReference;
27751
28132
  "accessTokenKey": string;
27752
28133
  "accessTokenSecret": string;
27753
28134
  "consumerKey": string;
@@ -27757,6 +28138,38 @@ declare namespace Models {
27757
28138
  "selfUri"?: string;
27758
28139
  }
27759
28140
 
28141
+ export interface UCI10n {
28142
+ "name"?: string;
28143
+ }
28144
+
28145
+ export interface UCIcon {
28146
+ "vector": string;
28147
+ }
28148
+
28149
+ export interface UCIntegration {
28150
+ "id"?: string;
28151
+ "name"?: string;
28152
+ "ucIntegrationKey": string;
28153
+ "integrationPresenceSource": string;
28154
+ "pbxPermission": string;
28155
+ "icon": Models.UCIcon;
28156
+ "i10n": { [key: string]: Models.UCI10n; };
28157
+ "selfUri"?: string;
28158
+ }
28159
+
28160
+ export interface UCIntegrationListing {
28161
+ "entities"?: Array<Models.UCIntegration>;
28162
+ "pageSize"?: number;
28163
+ "pageNumber"?: number;
28164
+ "total"?: number;
28165
+ "firstUri"?: string;
28166
+ "selfUri"?: string;
28167
+ "nextUri"?: string;
28168
+ "previousUri"?: string;
28169
+ "lastUri"?: string;
28170
+ "pageCount"?: number;
28171
+ }
28172
+
27760
28173
  export interface UnpublishedProgramsEntityListing {
27761
28174
  "entities"?: Array<Models.Program>;
27762
28175
  "pageSize"?: number;
@@ -27800,6 +28213,7 @@ declare namespace Models {
27800
28213
  "startDayOfWeek"?: string;
27801
28214
  "timeZone"?: string;
27802
28215
  "shortTermForecasting"?: Models.BuShortTermForecastingSettings;
28216
+ "scheduling"?: Models.BuSchedulingSettings;
27803
28217
  "metadata": Models.WfmVersionedEntityMetadata;
27804
28218
  }
27805
28219
 
@@ -27811,6 +28225,8 @@ declare namespace Models {
27811
28225
  "conversationIds"?: Array<string>;
27812
28226
  "documentIds"?: Array<string>;
27813
28227
  "status"?: string;
28228
+ "wfmSchedule"?: Models.WfmScheduleReference;
28229
+ "externalLinks"?: Array<string>;
27814
28230
  }
27815
28231
 
27816
28232
  export interface UpdateDraftInput {
@@ -27968,6 +28384,7 @@ declare namespace Models {
27968
28384
  "employerInfo"?: Models.EmployerInfo;
27969
28385
  "routingStatus"?: Models.RoutingStatus;
27970
28386
  "presence"?: Models.UserPresence;
28387
+ "integrationPresence"?: Models.UserPresence;
27971
28388
  "conversationSummary"?: Models.UserConversationSummary;
27972
28389
  "outOfOffice"?: Models.OutOfOffice;
27973
28390
  "geolocation"?: Models.Geolocation;
@@ -28232,6 +28649,7 @@ declare namespace Models {
28232
28649
  export interface UserExpands {
28233
28650
  "routingStatus"?: Models.RoutingStatus;
28234
28651
  "presence"?: Models.UserPresence;
28652
+ "integrationPresence"?: Models.UserPresence;
28235
28653
  "conversationSummary"?: Models.UserConversationSummary;
28236
28654
  "outOfOffice"?: Models.OutOfOffice;
28237
28655
  "geolocation"?: Models.Geolocation;
@@ -28317,6 +28735,7 @@ declare namespace Models {
28317
28735
  "employerInfo"?: Models.EmployerInfo;
28318
28736
  "routingStatus"?: Models.RoutingStatus;
28319
28737
  "presence"?: Models.UserPresence;
28738
+ "integrationPresence"?: Models.UserPresence;
28320
28739
  "conversationSummary"?: Models.UserConversationSummary;
28321
28740
  "outOfOffice"?: Models.OutOfOffice;
28322
28741
  "geolocation"?: Models.Geolocation;
@@ -28581,6 +29000,7 @@ declare namespace Models {
28581
29000
  "id"?: string;
28582
29001
  "name"?: string;
28583
29002
  "user"?: Models.UserReference;
29003
+ "businessUnit"?: Models.BusinessUnit;
28584
29004
  "managementUnit"?: Models.ManagementUnit;
28585
29005
  "team"?: Models.Team;
28586
29006
  "scheduledActivityCategory"?: string;
@@ -28776,6 +29196,10 @@ declare namespace Models {
28776
29196
  "response"?: Models.SubscriberResponse;
28777
29197
  }
28778
29198
 
29199
+ export interface ValidateAssignUsers {
29200
+ "membersToAssign": Array<string>;
29201
+ }
29202
+
28779
29203
  export interface ValidateWorkPlanMessages {
28780
29204
  "violationMessages"?: Array<Models.WorkPlanConfigurationViolationMessage>;
28781
29205
  "constraintConflictMessage"?: Models.ConstraintConflictMessage;
@@ -28798,8 +29222,7 @@ declare namespace Models {
28798
29222
 
28799
29223
  export interface ValidationServiceRequest {
28800
29224
  "dateImportEnded": string;
28801
- "fileUrl"?: string;
28802
- "uploadKey"?: string;
29225
+ "uploadKey": string;
28803
29226
  }
28804
29227
 
28805
29228
  export interface ValueWrapperDate {
@@ -28856,6 +29279,7 @@ declare namespace Models {
28856
29279
  "filterQueuesByUserIds"?: Array<string>;
28857
29280
  "filterUsersByQueueIds"?: Array<string>;
28858
29281
  "userIds"?: Array<string>;
29282
+ "managementUnitIds"?: Array<string>;
28859
29283
  "addressTos"?: Array<string>;
28860
29284
  "addressFroms"?: Array<string>;
28861
29285
  "outboundCampaignIds"?: Array<string>;
@@ -28980,6 +29404,7 @@ declare namespace Models {
28980
29404
  "journeyUrlContainsAllConditions"?: Array<string>;
28981
29405
  "journeyUrlNotContainsAllConditions"?: Array<string>;
28982
29406
  "flowMilestoneIds"?: Array<string>;
29407
+ "isAssessmentPassed"?: boolean;
28983
29408
  }
28984
29409
 
28985
29410
  export interface VisibilityCondition {
@@ -29333,6 +29758,7 @@ declare namespace Models {
29333
29758
  "languages"?: Array<string>;
29334
29759
  "defaultLanguage"?: string;
29335
29760
  "messenger"?: Models.MessengerSettings;
29761
+ "position"?: Models.PositionSettings;
29336
29762
  "supportCenter"?: Models.SupportCenterSettings;
29337
29763
  "cobrowse"?: Models.CobrowseSettings;
29338
29764
  "journeyEvents"?: Models.JourneyEventsSettings;
@@ -29417,6 +29843,17 @@ declare namespace Models {
29417
29843
  "generic"?: Models.WebMessagingGeneric;
29418
29844
  }
29419
29845
 
29846
+ export interface WebMessagingEvent {
29847
+ "eventType": string;
29848
+ "coBrowse"?: Models.WebMessagingEventCoBrowse;
29849
+ }
29850
+
29851
+ export interface WebMessagingEventCoBrowse {
29852
+ "type": string;
29853
+ "sessionId"?: string;
29854
+ "sessionJoinToken"?: string;
29855
+ }
29856
+
29420
29857
  export interface WebMessagingGeneric {
29421
29858
  "title"?: string;
29422
29859
  "description"?: string;
@@ -29431,6 +29868,7 @@ declare namespace Models {
29431
29868
  "type"?: string;
29432
29869
  "text"?: string;
29433
29870
  "content"?: Array<Models.WebMessagingContent>;
29871
+ "events"?: Array<Models.WebMessagingEvent>;
29434
29872
  "direction"?: string;
29435
29873
  "originatingEntity"?: string;
29436
29874
  }
@@ -30295,10 +30733,19 @@ declare namespace Models {
30295
30733
  "markedAsRead"?: boolean;
30296
30734
  }
30297
30735
 
30736
+ export interface WfmUserScheduleAdherenceUpdatedMuTopicActivityCodeReference {
30737
+ "id"?: string;
30738
+ "secondaryPresences"?: Array<Models.WfmUserScheduleAdherenceUpdatedMuTopicSecondaryPresenceReference>;
30739
+ }
30740
+
30298
30741
  export interface WfmUserScheduleAdherenceUpdatedMuTopicQueueReference {
30299
30742
  "id"?: string;
30300
30743
  }
30301
30744
 
30745
+ export interface WfmUserScheduleAdherenceUpdatedMuTopicSecondaryPresenceReference {
30746
+ "id"?: string;
30747
+ }
30748
+
30302
30749
  export interface WfmUserScheduleAdherenceUpdatedMuTopicUriReference {
30303
30750
  "id"?: string;
30304
30751
  "name"?: string;
@@ -30313,6 +30760,7 @@ declare namespace Models {
30313
30760
  "managementUnitId"?: string;
30314
30761
  "team"?: Models.WfmUserScheduleAdherenceUpdatedMuTopicUriReference;
30315
30762
  "scheduledActivityCategory"?: string;
30763
+ "scheduledActivityCode"?: Models.WfmUserScheduleAdherenceUpdatedMuTopicActivityCodeReference;
30316
30764
  "systemPresence"?: string;
30317
30765
  "organizationSecondaryPresenceId"?: string;
30318
30766
  "routingStatus"?: string;
@@ -30327,10 +30775,19 @@ declare namespace Models {
30327
30775
  "removedFromManagementUnit"?: boolean;
30328
30776
  }
30329
30777
 
30778
+ export interface WfmUserScheduleAdherenceUpdatedTeamTopicActivityCodeReference {
30779
+ "id"?: string;
30780
+ "secondaryPresences"?: Array<Models.WfmUserScheduleAdherenceUpdatedTeamTopicSecondaryPresenceReference>;
30781
+ }
30782
+
30330
30783
  export interface WfmUserScheduleAdherenceUpdatedTeamTopicQueueReference {
30331
30784
  "id"?: string;
30332
30785
  }
30333
30786
 
30787
+ export interface WfmUserScheduleAdherenceUpdatedTeamTopicSecondaryPresenceReference {
30788
+ "id"?: string;
30789
+ }
30790
+
30334
30791
  export interface WfmUserScheduleAdherenceUpdatedTeamTopicUriReference {
30335
30792
  "id"?: string;
30336
30793
  "name"?: string;
@@ -30345,6 +30802,7 @@ declare namespace Models {
30345
30802
  "managementUnitId"?: string;
30346
30803
  "team"?: Models.WfmUserScheduleAdherenceUpdatedTeamTopicUriReference;
30347
30804
  "scheduledActivityCategory"?: string;
30805
+ "scheduledActivityCode"?: Models.WfmUserScheduleAdherenceUpdatedTeamTopicActivityCodeReference;
30348
30806
  "systemPresence"?: string;
30349
30807
  "organizationSecondaryPresenceId"?: string;
30350
30808
  "routingStatus"?: string;
@@ -30359,10 +30817,19 @@ declare namespace Models {
30359
30817
  "removedFromManagementUnit"?: boolean;
30360
30818
  }
30361
30819
 
30820
+ export interface WfmUserScheduleAdherenceUpdatedTopicActivityCodeReference {
30821
+ "id"?: string;
30822
+ "secondaryPresences"?: Array<Models.WfmUserScheduleAdherenceUpdatedTopicSecondaryPresenceReference>;
30823
+ }
30824
+
30362
30825
  export interface WfmUserScheduleAdherenceUpdatedTopicQueueReference {
30363
30826
  "id"?: string;
30364
30827
  }
30365
30828
 
30829
+ export interface WfmUserScheduleAdherenceUpdatedTopicSecondaryPresenceReference {
30830
+ "id"?: string;
30831
+ }
30832
+
30366
30833
  export interface WfmUserScheduleAdherenceUpdatedTopicUriReference {
30367
30834
  "id"?: string;
30368
30835
  "name"?: string;
@@ -30377,6 +30844,7 @@ declare namespace Models {
30377
30844
  "managementUnitId"?: string;
30378
30845
  "team"?: Models.WfmUserScheduleAdherenceUpdatedTopicUriReference;
30379
30846
  "scheduledActivityCategory"?: string;
30847
+ "scheduledActivityCode"?: Models.WfmUserScheduleAdherenceUpdatedTopicActivityCodeReference;
30380
30848
  "systemPresence"?: string;
30381
30849
  "organizationSecondaryPresenceId"?: string;
30382
30850
  "routingStatus"?: string;
@@ -30395,6 +30863,8 @@ declare namespace Models {
30395
30863
  "version": number;
30396
30864
  "modifiedBy"?: Models.UserReference;
30397
30865
  "dateModified"?: string;
30866
+ "createdBy"?: Models.UserReference;
30867
+ "dateCreated"?: string;
30398
30868
  }
30399
30869
 
30400
30870
  export interface WhatsAppDefinition {
@@ -30411,6 +30881,7 @@ declare namespace Models {
30411
30881
  export interface WhatsAppIntegration {
30412
30882
  "id": string;
30413
30883
  "name": string;
30884
+ "supportedContent"?: Models.SupportedContentReference;
30414
30885
  "phoneNumber": string;
30415
30886
  "status"?: string;
30416
30887
  "recipient"?: Models.DomainEntityRef;
@@ -30442,6 +30913,7 @@ declare namespace Models {
30442
30913
  export interface WhatsAppIntegrationRequest {
30443
30914
  "id"?: string;
30444
30915
  "name": string;
30916
+ "supportedContent"?: Models.SupportedContentReference;
30445
30917
  "phoneNumber": string;
30446
30918
  "wabaCertificate": string;
30447
30919
  "selfUri"?: string;
@@ -30450,6 +30922,7 @@ declare namespace Models {
30450
30922
  export interface WhatsAppIntegrationUpdateRequest {
30451
30923
  "id"?: string;
30452
30924
  "name"?: string;
30925
+ "supportedContent"?: Models.SupportedContentReference;
30453
30926
  "action"?: string;
30454
30927
  "authenticationMethod"?: string;
30455
30928
  "confirmationCode"?: string;
@@ -30743,6 +31216,7 @@ declare namespace Models {
30743
31216
  }
30744
31217
 
30745
31218
  export interface WorkdayValuesMetricItem {
31219
+ "metric"?: Models.AddressableEntityRef;
30746
31220
  "metricDefinition"?: Models.DomainEntityRef;
30747
31221
  "average"?: number;
30748
31222
  "unitType"?: string;