purecloud-platform-client-v2 127.0.0 → 131.0.0

package/index.d.ts

@@ -13,6 +13,8 @@ declare class ApiClientClass {
 	callApi(path: string, httpMethod: string, pathParams: { [key: string]: string; }, queryParams: { [key: string]: object; }, headerParams: { [key: string]: object; }, formParams: { [key: string]: object; }, bodyParam: any, authNames: Array<string>, contentTypes: Array<string>, accepts: Array<string>): Promise<any>;
 	loginClientCredentialsGrant(clientId: string, clientSecret: string): Promise<AuthData>;
 	loginImplicitGrant(clientId: string, redirectUri: string, opts?: LoginImplicitGrantOptions): Promise<AuthData>;
+	loginCodeAuthorizationGrant(clientId: string, clientSecret: string, authCode: string, redirectUri: string): Promise<AuthData>;
+	refreshCodeAuthorizationGrant(clientId: string, clientSecret: string, refreshToken: string): Promise<AuthData>;
 	logout(logoutRedirectUri: string): void;
 	setAccessToken(token: string): void;
 	setEnvironment(environment: string): void;
@@ -800,6 +802,7 @@ declare namespace CoachingApi {
 		"relationships"?: Array<string>;
 		"completionInterval"?: string;
 		"overdue"?: string;
+		"intervalCondition"?: string;
 	}
 	export interface getCoachingAppointmentsMeOptions { 
 		"interval"?: string;
@@ -811,6 +814,7 @@ declare namespace CoachingApi {
 		"relationships"?: Array<string>;
 		"completionInterval"?: string;
 		"overdue"?: string;
+		"intervalCondition"?: string;
 	}
 	export interface getCoachingNotificationOptions { 
 		"expand"?: Array<string>;
@@ -983,6 +987,7 @@ declare class ConversationsApi {
   	deleteConversationsMessagingIntegrationsOpenIntegrationId(integrationId: string): Promise<void>; 
   	deleteConversationsMessagingIntegrationsTwitterIntegrationId(integrationId: string): Promise<void>; 
   	deleteConversationsMessagingIntegrationsWhatsappIntegrationId(integrationId: string): Promise<Models.WhatsAppIntegration>; 
+  	deleteConversationsMessagingSupportedcontentSupportedContentId(supportedContentId: string): Promise<void>; 
   	getAnalyticsConversationDetails(conversationId: string): Promise<Models.AnalyticsConversationWithoutAttributes>; 
   	getAnalyticsConversationsDetails(opts?: ConversationsApi.getAnalyticsConversationsDetailsOptions): Promise<Models.AnalyticsConversationWithoutAttributesMultiGetResponse>; 
   	getAnalyticsConversationsDetailsJob(jobId: string): Promise<Models.AsyncQueryStatus>; 
@@ -1041,6 +1046,9 @@ declare class ConversationsApi {
   	getConversationsMessagingIntegrationsWhatsapp(opts?: ConversationsApi.getConversationsMessagingIntegrationsWhatsappOptions): Promise<Models.WhatsAppIntegrationEntityListing>; 
   	getConversationsMessagingIntegrationsWhatsappIntegrationId(integrationId: string, opts?: ConversationsApi.getConversationsMessagingIntegrationsWhatsappIntegrationIdOptions): Promise<Models.WhatsAppIntegration>; 
   	getConversationsMessagingSticker(messengerType: string, opts?: ConversationsApi.getConversationsMessagingStickerOptions): Promise<Models.MessagingStickerEntityListing>; 
+  	getConversationsMessagingSupportedcontent(opts?: ConversationsApi.getConversationsMessagingSupportedcontentOptions): Promise<Models.SupportedContentListing>; 
+  	getConversationsMessagingSupportedcontentDefault(): Promise<Models.SupportedContent>; 
+  	getConversationsMessagingSupportedcontentSupportedContentId(supportedContentId: string): Promise<Models.SupportedContent>; 
   	getConversationsMessagingThreadingtimeline(): Promise<Models.ConversationThreadingWindow>; 
   	patchConversationParticipant(conversationId: string, participantId: string, body: Models.MediaParticipantRequest): Promise<void>; 
   	patchConversationParticipantAttributes(conversationId: string, participantId: string, body: Models.ParticipantAttributes): Promise<void>; 
@@ -1073,6 +1081,7 @@ declare class ConversationsApi {
   	patchConversationsMessagingIntegrationsOpenIntegrationId(integrationId: string, body: Models.OpenIntegrationUpdateRequest): Promise<Models.OpenIntegration>; 
   	patchConversationsMessagingIntegrationsTwitterIntegrationId(integrationId: string, body: Models.TwitterIntegrationRequest): Promise<Models.TwitterIntegration>; 
   	patchConversationsMessagingIntegrationsWhatsappIntegrationId(integrationId: string, body: Models.WhatsAppIntegrationUpdateRequest): Promise<Models.WhatsAppIntegration>; 
+  	patchConversationsMessagingSupportedcontentSupportedContentId(supportedContentId: string, body: Models.SupportedContent): Promise<Models.SupportedContent>; 
   	postAnalyticsConversationDetailsProperties(conversationId: string, body: Models.PropertyIndexRequest): Promise<Models.PropertyIndexRequest>; 
   	postAnalyticsConversationsAggregatesQuery(body: Models.ConversationAggregationQuery): Promise<Models.ConversationAggregateQueryResponse>; 
   	postAnalyticsConversationsDetailsJobs(body: Models.AsyncConversationQuery): Promise<Models.AsyncQueryResponse>; 
@@ -1115,11 +1124,13 @@ declare class ConversationsApi {
   	postConversationsMessagingIntegrationsOpen(body: Models.OpenIntegrationRequest): Promise<Models.OpenIntegration>; 
   	postConversationsMessagingIntegrationsTwitter(body: Models.TwitterIntegrationRequest): Promise<Models.TwitterIntegration>; 
   	postConversationsMessagingIntegrationsWhatsapp(body: Models.WhatsAppIntegrationRequest): Promise<Models.WhatsAppIntegration>; 
+  	postConversationsMessagingSupportedcontent(body: Models.SupportedContent): Promise<Models.SupportedContent>; 
   	putConversationParticipantFlaggedreason(conversationId: string, participantId: string): Promise<void>; 
   	putConversationTags(conversationId: string, body: Models.ConversationTagsUpdate): Promise<string>; 
   	putConversationsCallParticipantCommunicationUuidata(conversationId: string, participantId: string, communicationId: string, body: Models.SetUuiDataRequest): Promise<Models.Empty>; 
   	putConversationsEmailMessagesDraft(conversationId: string, body: Models.EmailMessage): Promise<Models.EmailMessage>; 
   	putConversationsMessagingIntegrationsLineIntegrationId(integrationId: string, body: Models.LineIntegrationRequest): Promise<Models.LineIntegration>; 
+  	putConversationsMessagingSupportedcontentDefault(body: Models.SupportedContentReference): Promise<Models.SupportedContent>; 
   	putConversationsMessagingThreadingtimeline(body: Models.ConversationThreadingWindow): Promise<Models.ConversationThreadingWindow>;
 }
 
@@ -1222,6 +1233,10 @@ declare namespace ConversationsApi {
 		"pageSize"?: number;
 		"pageNumber"?: number;
 	}
+	export interface getConversationsMessagingSupportedcontentOptions { 
+		"pageSize"?: number;
+		"pageNumber"?: number;
+	}
 	export interface patchConversationsCobrowsesessionParticipantOptions { 
 		"body"?: Models.MediaParticipantRequest;
 	}
@@ -1439,6 +1454,7 @@ declare class GamificationApi {
   	getGamificationMetricdefinitions(): Promise<Models.GetMetricDefinitionsResponse>; 
   	getGamificationMetrics(opts?: GamificationApi.getGamificationMetricsOptions): Promise<Models.GetMetricsResponse>; 
   	getGamificationProfile(performanceProfileId: string): Promise<Models.PerformanceProfile>; 
+  	getGamificationProfileMembers(performanceProfileId: string): Promise<Models.MemberListing>; 
   	getGamificationProfileMetric(profileId: string, metricId: string, opts?: GamificationApi.getGamificationProfileMetricOptions): Promise<Models.Metric>; 
   	getGamificationProfileMetrics(profileId: string, opts?: GamificationApi.getGamificationProfileMetricsOptions): Promise<Models.GetMetricResponse>; 
   	getGamificationProfileMetricsObjectivedetails(profileId: string, opts?: GamificationApi.getGamificationProfileMetricsObjectivedetailsOptions): Promise<Models.GetMetricsResponse>; 
@@ -1465,14 +1481,17 @@ declare class GamificationApi {
   	getGamificationStatus(): Promise<Models.GamificationStatus>; 
   	getGamificationTemplate(templateId: string): Promise<Models.ObjectiveTemplate>; 
   	getGamificationTemplates(): Promise<Models.GetTemplatesResponse>; 
-  	postGamificationMetrics(body: Models.Metric): Promise<Models.Metric>; 
+  	postGamificationMetrics(body: Models.CreateMetric): Promise<Models.Metric>; 
   	postGamificationProfileActivate(performanceProfileId: string): Promise<Models.PerformanceProfile>; 
   	postGamificationProfileDeactivate(performanceProfileId: string): Promise<Models.PerformanceProfile>; 
-  	postGamificationProfileMetrics(profileId: string, body: Models.Metric): Promise<Models.Metric>; 
+  	postGamificationProfileMembers(performanceProfileId: string, body: Models.AssignUsers): Promise<Models.Assignment>; 
+  	postGamificationProfileMembersValidate(performanceProfileId: string, body: Models.ValidateAssignUsers): Promise<Models.AssignmentValidation>; 
+  	postGamificationProfileMetricLink(sourceProfileId: string, sourceMetricId: string, body: Models.TargetPerformanceProfile): Promise<Models.Metric>; 
+  	postGamificationProfileMetrics(profileId: string, body: Models.CreateMetric): Promise<Models.Metric>; 
   	postGamificationProfiles(body: Models.CreatePerformanceProfile): Promise<Models.GetProfilesResponse>; 
-  	putGamificationMetric(metricId: string, body: Models.Metric, opts?: GamificationApi.putGamificationMetricOptions): Promise<Models.Metric>; 
+  	putGamificationMetric(metricId: string, body: Models.CreateMetric, opts?: GamificationApi.putGamificationMetricOptions): Promise<Models.Metric>; 
   	putGamificationProfile(performanceProfileId: string, opts?: GamificationApi.putGamificationProfileOptions): Promise<Models.PerformanceProfile>; 
-  	putGamificationProfileMetric(profileId: string, metricId: string, body: Models.Metric): Promise<Models.Metric>; 
+  	putGamificationProfileMetric(profileId: string, metricId: string, body: Models.CreateMetric): Promise<Models.Metric>; 
   	putGamificationStatus(status: Models.GamificationStatus): Promise<Models.GamificationStatus>;
 }
 
@@ -1719,6 +1738,7 @@ declare class IntegrationsApi {
   	getIntegrationsBotconnectorIntegrationIdBots(integrationId: string): Promise<Models.BotList>; 
   	getIntegrationsBotconnectorIntegrationIdBotsSummaries(integrationId: string, opts?: IntegrationsApi.getIntegrationsBotconnectorIntegrationIdBotsSummariesOptions): Promise<Models.BotConnectorBotSummaryEntityListing>; 
   	getIntegrationsClientapps(opts?: IntegrationsApi.getIntegrationsClientappsOptions): Promise<Models.ClientAppEntityListing>; 
+  	getIntegrationsClientappsUnifiedcommunications(opts?: IntegrationsApi.getIntegrationsClientappsUnifiedcommunicationsOptions): Promise<Models.UCIntegrationListing>; 
   	getIntegrationsCredential(credentialId: string): Promise<Models.Credential>; 
   	getIntegrationsCredentials(opts?: IntegrationsApi.getIntegrationsCredentialsOptions): Promise<Models.CredentialInfoListing>; 
   	getIntegrationsCredentialsTypes(): Promise<Models.CredentialTypeListing>; 
@@ -1834,6 +1854,14 @@ declare namespace IntegrationsApi {
 		"nextPage"?: string;
 		"previousPage"?: string;
 	}
+	export interface getIntegrationsClientappsUnifiedcommunicationsOptions { 
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"sortBy"?: string;
+		"expand"?: Array<string>;
+		"nextPage"?: string;
+		"previousPage"?: string;
+	}
 	export interface getIntegrationsCredentialsOptions { 
 		"pageNumber"?: number;
 		"pageSize"?: number;
@@ -2333,6 +2361,21 @@ declare namespace LocationsApi {
 	}
 }
 
+declare class MessagingApi {  
+  	deleteMessagingSupportedcontentSupportedContentId(supportedContentId: string): Promise<void>; 
+  	getMessagingSupportedcontent(opts?: MessagingApi.getMessagingSupportedcontentOptions): Promise<Models.SupportedContentListing>; 
+  	getMessagingSupportedcontentSupportedContentId(supportedContentId: string): Promise<Models.SupportedContent>; 
+  	patchMessagingSupportedcontentSupportedContentId(supportedContentId: string, body: Models.SupportedContent): Promise<Models.SupportedContent>; 
+  	postMessagingSupportedcontent(body: Models.SupportedContent): Promise<Models.SupportedContent>;
+}
+
+declare namespace MessagingApi { 
+	export interface getMessagingSupportedcontentOptions { 
+		"pageSize"?: number;
+		"pageNumber"?: number;
+	}
+}
+
 declare class MobileDevicesApi {  
   	deleteMobiledevice(deviceId: string): Promise<void>; 
   	getMobiledevice(deviceId: string): Promise<Models.UserDevice>; 
@@ -3525,10 +3568,14 @@ declare namespace RoutingApi {
 	}
 	export interface getRoutingSmsPhonenumbersOptions { 
 		"phoneNumber"?: string;
-		"phoneNumberType"?: string;
-		"phoneNumberStatus"?: string;
+		"phoneNumberType"?: Array<string>;
+		"phoneNumberStatus"?: Array<string>;
+		"countryCode"?: Array<string>;
 		"pageSize"?: number;
 		"pageNumber"?: number;
+		"sortBy"?: string;
+		"sortOrder"?: string;
+		"language"?: string;
 	}
 	export interface getRoutingWrapupcodesOptions { 
 		"pageSize"?: number;
@@ -3836,7 +3883,6 @@ declare class SpeechTextAnalyticsApi {
   	deleteSpeechandtextanalyticsTopic(topicId: string): Promise<void>; 
   	getSpeechandtextanalyticsConversation(conversationId: string): Promise<Models.ConversationMetrics>; 
   	getSpeechandtextanalyticsConversationCommunicationTranscripturl(conversationId: string, communicationId: string): Promise<Models.TranscriptUrl>; 
-  	getSpeechandtextanalyticsDialects(): Promise<Array<object>>; 
   	getSpeechandtextanalyticsProgram(programId: string): Promise<Models.Program>; 
   	getSpeechandtextanalyticsProgramMappings(programId: string): Promise<Models.ProgramMappings>; 
   	getSpeechandtextanalyticsPrograms(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsProgramsOptions): Promise<Models.ProgramsEntityListing>; 
@@ -4008,6 +4054,7 @@ declare class TelephonyProvidersEdgeApi {
   	getTelephonyProvidersEdgesEdgegroupEdgetrunkbase(edgegroupId: string, edgetrunkbaseId: string): Promise<Models.EdgeTrunkBase>; 
   	getTelephonyProvidersEdgesEdgegroups(opts?: TelephonyProvidersEdgeApi.getTelephonyProvidersEdgesEdgegroupsOptions): Promise<Models.EdgeGroupEntityListing>; 
   	getTelephonyProvidersEdgesEdgeversionreport(): Promise<Models.EdgeVersionReport>; 
+  	getTelephonyProvidersEdgesExpired(): Promise<Models.ExpiredEdgeListing>; 
   	getTelephonyProvidersEdgesExtension(extensionId: string): Promise<Models.Extension>; 
   	getTelephonyProvidersEdgesExtensionpool(extensionPoolId: string): Promise<Models.ExtensionPool>; 
   	getTelephonyProvidersEdgesExtensionpools(opts?: TelephonyProvidersEdgeApi.getTelephonyProvidersEdgesExtensionpoolsOptions): Promise<Models.ExtensionPoolEntityListing>; 
@@ -4302,12 +4349,19 @@ declare namespace TelephonyProvidersEdgeApi {
 }
 
 declare class TextbotsApi {  
+  	getTextbotsBotsSearch(opts?: TextbotsApi.getTextbotsBotsSearchOptions): Promise<Models.BotSearchResponseEntityListing>; 
   	postTextbotsBotflowsSessionTurns(sessionId: string, turnRequest: Models.TextBotFlowTurnRequest): Promise<Models.TextBotFlowTurnResponse>; 
   	postTextbotsBotflowsSessions(launchRequest: Models.TextBotFlowLaunchRequest): Promise<Models.TextBotFlowLaunchResponse>; 
   	postTextbotsBotsExecute(postTextRequest: Models.PostTextRequest): Promise<Models.PostTextResponse>;
 }
 
 declare namespace TextbotsApi { 
+	export interface getTextbotsBotsSearchOptions { 
+		"botType"?: Array<string>;
+		"botName"?: string;
+		"botId"?: Array<string>;
+		"pageSize"?: number;
+	}
 }
 
 declare class TokensApi {  
@@ -5383,6 +5437,13 @@ declare namespace Models {
 		"metadata": Models.WfmVersionedEntityMetadata;
 	}
 	
+	export interface ActivityCodeReference { 
+		"id": string;
+		"name"?: string;
+		"secondaryPresences"?: Array<Models.SecondaryPresence>;
+		"selfUri"?: string;
+	}
+	
 	export interface AcwDetailEventTopicAfterCallWorkEvent { 
 		"eventTime"?: number;
 		"conversationId"?: string;
@@ -5692,12 +5753,15 @@ declare namespace Models {
 	export interface AnalyticsConversation { 
 		"conversationEnd"?: string;
 		"conversationId"?: string;
+		"conversationInitiator"?: string;
 		"conversationStart"?: string;
 		"divisionIds"?: Array<string>;
 		"externalTag"?: string;
+		"knowledgeBaseIds"?: Array<string>;
 		"mediaStatsMinConversationMos"?: number;
 		"mediaStatsMinConversationRFactor"?: number;
 		"originatingDirection"?: string;
+		"selfServed"?: boolean;
 		"evaluations"?: Array<Models.AnalyticsEvaluation>;
 		"surveys"?: Array<Models.AnalyticsSurvey>;
 		"resolutions"?: Array<Models.AnalyticsResolution>;
@@ -5747,12 +5811,15 @@ declare namespace Models {
 	export interface AnalyticsConversationWithoutAttributes { 
 		"conversationEnd"?: string;
 		"conversationId"?: string;
+		"conversationInitiator"?: string;
 		"conversationStart"?: string;
 		"divisionIds"?: Array<string>;
 		"externalTag"?: string;
+		"knowledgeBaseIds"?: Array<string>;
 		"mediaStatsMinConversationMos"?: number;
 		"mediaStatsMinConversationRFactor"?: number;
 		"originatingDirection"?: string;
+		"selfServed"?: boolean;
 		"evaluations"?: Array<Models.AnalyticsEvaluation>;
 		"surveys"?: Array<Models.AnalyticsSurvey>;
 		"resolutions"?: Array<Models.AnalyticsResolution>;
@@ -5910,6 +5977,7 @@ declare namespace Models {
 		"dnis"?: string;
 		"edgeId"?: string;
 		"eligibleAgentCounts"?: Array<number>;
+		"extendedDeliveryStatus"?: string;
 		"flowInType"?: string;
 		"flowOutType"?: string;
 		"journeyActionId"?: string;
@@ -6107,7 +6175,6 @@ declare namespace Models {
 	}
 	
 	export interface ArchitectFlowNotificationErrorMessageParams { 
-		"additionalProperties"?: { [key: string]: string; };
 	}
 	
 	export interface ArchitectFlowNotificationFlowNotification { 
@@ -6163,7 +6230,6 @@ declare namespace Models {
 	}
 	
 	export interface ArchitectFlowOutcomeNotificationErrorMessageParams { 
-		"additionalProperties"?: { [key: string]: string; };
 	}
 	
 	export interface ArchitectFlowOutcomeNotificationFlowOutcomeNotification { 
@@ -6211,7 +6277,6 @@ declare namespace Models {
 	}
 	
 	export interface ArchitectPromptNotificationErrorMessageParams { 
-		"additionalProperties"?: { [key: string]: string; };
 	}
 	
 	export interface ArchitectPromptNotificationHomeOrganization { 
@@ -6357,6 +6422,11 @@ declare namespace Models {
 		"isPassed"?: boolean;
 	}
 	
+	export interface AssignUsers { 
+		"membersToAssign": Array<string>;
+		"membersToRemove": Array<string>;
+	}
+	
 	export interface AssignedSegment { 
 		"id"?: string;
 		"selfUri"?: string;
@@ -6370,6 +6440,24 @@ declare namespace Models {
 		"endTime"?: string;
 	}
 	
+	export interface Assignment { 
+		"assignedMembers"?: Array<Models.UserReference>;
+		"removedMembers"?: Array<Models.UserReference>;
+		"assignmentErrors"?: Array<Models.AssignmentError>;
+	}
+	
+	export interface AssignmentError { 
+		"user"?: Models.UserReference;
+		"message"?: string;
+	}
+	
+	export interface AssignmentValidation { 
+		"membersNotAssigned"?: Array<Models.UserReference>;
+		"membersAlreadyAssigned"?: Array<Models.UserReference>;
+		"membersAlreadyAssignedToOther"?: Array<Models.OtherProfileAssignment>;
+		"invalidMemberAssignments"?: Array<Models.InvalidAssignment>;
+	}
+	
 	export interface AssociatedValueField { 
 		"dataType": string;
 		"name": string;
@@ -7014,6 +7102,18 @@ declare namespace Models {
 		"chatBots": Array<Models.BotConnectorBot>;
 	}
 	
+	export interface BotSearchResponse { 
+		"id": string;
+		"name": string;
+		"botType": string;
+		"description"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface BotSearchResponseEntityListing { 
+		"entities"?: Array<Models.BotSearchResponse>;
+	}
+	
 	export interface BotSlot { 
 		"name": string;
 		"type": string;
@@ -8801,6 +8901,9 @@ declare namespace Models {
 		"conversations"?: Array<Models.ConversationReference>;
 		"documents"?: Array<Models.DocumentReference>;
 		"isOverdue"?: boolean;
+		"wfmSchedule"?: Models.WfmScheduleReference;
+		"dateCompleted"?: string;
+		"externalLinks"?: Array<string>;
 		"selfUri"?: string;
 	}
 	
@@ -8975,6 +9078,10 @@ declare namespace Models {
 		"afterCallWorkRequired"?: boolean;
 	}
 	
+	export interface ColumnStatus { 
+		"contactable"?: boolean;
+	}
+	
 	export interface CommandStatus { 
 		"id"?: string;
 		"name"?: string;
@@ -9050,6 +9157,7 @@ declare namespace Models {
 		"kpiTotalOff"?: number;
 		"interactionCountOn"?: number;
 		"interactionCountOff"?: number;
+		"kpiResults"?: Array<Models.KpiResult>;
 		"selfUri"?: string;
 	}
 	
@@ -9311,10 +9419,14 @@ declare namespace Models {
 		"numeric"?: boolean;
 	}
 	
+	export interface ContactableStatus { 
+		"contactable"?: boolean;
+		"columnStatus"?: { [key: string]: Models.ColumnStatus; };
+	}
+	
 	export interface ContactlistDownloadReadyExportUri { 
 		"uri"?: string;
 		"exportTimestamp"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ContactlistImportStatusImportStatus { 
@@ -9323,7 +9435,6 @@ declare namespace Models {
 		"completedRecords"?: number;
 		"percentageComplete"?: number;
 		"failureReason"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ContentActions { 
@@ -9616,6 +9727,11 @@ declare namespace Models {
 		"range"?: Models.AggregationRange;
 	}
 	
+	export interface ConversationAppSettings { 
+		"showAgentTypingIndicator"?: boolean;
+		"showUserTypingIndicator"?: boolean;
+	}
+	
 	export interface ConversationAssociation { 
 		"externalContactId"?: string;
 		"conversationId": string;
@@ -9778,7 +9894,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationCallbackEventTopicCallbackConversation { 
@@ -9855,7 +9970,6 @@ declare namespace Models {
 		"contactListId"?: string;
 		"campaignId"?: string;
 		"phoneNumberColumns"?: Array<Models.ConversationCallbackEventTopicPhoneNumberColumn>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationCallbackEventTopicErrorBody { 
@@ -9900,7 +10014,6 @@ declare namespace Models {
 	export interface ConversationCallbackEventTopicPhoneNumberColumn { 
 		"columnName"?: string;
 		"type"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationCallbackEventTopicScoredAgent { 
@@ -9924,7 +10037,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationChannel { 
@@ -10071,7 +10183,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationCobrowseEventTopicCobrowseConversation { 
@@ -10193,7 +10304,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationContentActions { 
@@ -10294,7 +10404,6 @@ declare namespace Models {
 		"contentUri"?: string;
 		"contentType"?: string;
 		"contentLength"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEmailEventTopicConversationRoutingData { 
@@ -10417,7 +10526,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEntityListing { 
@@ -10445,7 +10553,6 @@ declare namespace Models {
 		"addressNormalized"?: string;
 		"addressRaw"?: string;
 		"addressDisplayable"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicAfterCallWork { 
@@ -10460,7 +10567,6 @@ declare namespace Models {
 		"contentUri"?: string;
 		"contentType"?: string;
 		"contentLength"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicCall { 
@@ -10490,7 +10596,6 @@ declare namespace Models {
 		"afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"agentAssistantId"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicCallback { 
@@ -10519,7 +10624,6 @@ declare namespace Models {
 		"afterCallWorkRequired"?: boolean;
 		"callerId"?: string;
 		"callerIdName"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicChat { 
@@ -10539,7 +10643,6 @@ declare namespace Models {
 		"wrapup"?: Models.ConversationEventTopicWrapup;
 		"afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicCobrowse { 
@@ -10561,7 +10664,6 @@ declare namespace Models {
 		"wrapup"?: Models.ConversationEventTopicWrapup;
 		"afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicConversation { 
@@ -10587,7 +10689,6 @@ declare namespace Models {
 		"contactListId"?: string;
 		"campaignId"?: string;
 		"phoneNumberColumns"?: Array<Models.ConversationEventTopicPhoneNumberColumn>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicDisconnectReason { 
@@ -10618,7 +10719,6 @@ declare namespace Models {
 		"wrapup"?: Models.ConversationEventTopicWrapup;
 		"afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicErrorDetails { 
@@ -10629,7 +10729,6 @@ declare namespace Models {
 		"messageParams"?: { [key: string]: string; };
 		"contextId"?: string;
 		"uri"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicFaxStatus { 
@@ -10693,7 +10792,6 @@ declare namespace Models {
 		"afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"agentAssistantId"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicMessageDetails { 
@@ -10755,13 +10853,11 @@ declare namespace Models {
 		"screenshares"?: Array<Models.ConversationEventTopicScreenshare>;
 		"socialExpressions"?: Array<Models.ConversationEventTopicSocialExpression>;
 		"videos"?: Array<Models.ConversationEventTopicVideo>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicPhoneNumberColumn { 
 		"columnName"?: string;
 		"type"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicScoredAgent { 
@@ -10784,7 +10880,6 @@ declare namespace Models {
 		"wrapup"?: Models.ConversationEventTopicWrapup;
 		"afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicSocialExpression { 
@@ -10806,7 +10901,6 @@ declare namespace Models {
 		"wrapup"?: Models.ConversationEventTopicWrapup;
 		"afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicUriReference { 
@@ -10832,7 +10926,6 @@ declare namespace Models {
 		"wrapup"?: Models.ConversationEventTopicWrapup;
 		"afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicVoicemail { 
@@ -10846,7 +10939,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationMessageContent { 
@@ -11005,7 +11097,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationMessagingChannel { 
@@ -11248,7 +11339,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationSocialExpressionEventTopicConversationRoutingData { 
@@ -11369,7 +11459,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationTagsUpdate { 
@@ -11517,7 +11606,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface CopyAttachmentsRequest { 
@@ -11678,8 +11766,10 @@ declare namespace Models {
 		"lengthInMinutes": number;
 		"facilitatorId"?: string;
 		"attendeeIds": Array<string>;
-		"conversationIds": Array<string>;
-		"documentIds": Array<string>;
+		"conversationIds"?: Array<string>;
+		"documentIds"?: Array<string>;
+		"wfmSchedule"?: Models.WfmScheduleReference;
+		"externalLinks"?: Array<string>;
 	}
 	
 	export interface CreateEmailRequest { 
@@ -11725,6 +11815,24 @@ declare namespace Models {
 		"shiftTrading"?: Models.ShiftTradeSettings;
 	}
 	
+	export interface CreateMetric { 
+		"metricDefinitionId"?: string;
+		"externalMetricDefinitionId"?: string;
+		"objective"?: Models.CreateObjective;
+		"performanceProfileId"?: string;
+		"name": string;
+	}
+	
+	export interface CreateObjective { 
+		"id"?: string;
+		"templateId"?: string;
+		"zones"?: Array<Models.ObjectiveZone>;
+		"enabled"?: boolean;
+		"topicIds"?: Array<string>;
+		"topicIdsFilterType"?: string;
+		"dateStart"?: string;
+	}
+	
 	export interface CreateOutboundMessagingConversationRequest { 
 		"queueId": string;
 		"toAddress": string;
@@ -11782,6 +11890,7 @@ declare namespace Models {
 		"emailInQueueFlow"?: Models.DomainEntityRef;
 		"messageInQueueFlow"?: Models.DomainEntityRef;
 		"whisperPrompt"?: Models.DomainEntityRef;
+		"onHoldPrompt"?: Models.DomainEntityRef;
 		"autoAnswerOnly"?: boolean;
 		"enableTranscription"?: boolean;
 		"enableManualAssignment"?: boolean;
@@ -12429,6 +12538,8 @@ declare namespace Models {
 		"templateId"?: string;
 		"zones"?: Array<Models.ObjectiveZone>;
 		"enabled"?: boolean;
+		"topics"?: Array<Models.AddressableEntityRef>;
+		"topicIdsFilterType"?: string;
 	}
 	
 	export interface DeletableUserReference { 
@@ -12553,6 +12664,8 @@ declare namespace Models {
 		"dateCompleted"?: string;
 		"createdBy"?: Models.UserReference;
 		"dateCreated"?: string;
+		"percentageScore"?: number;
+		"isPassed"?: boolean;
 		"selfUri"?: string;
 		"name"?: string;
 		"type"?: string;
@@ -12643,24 +12756,22 @@ declare namespace Models {
 	}
 	
 	export interface DialerAttemptLimitsConfigChangeAttemptLimits { 
-		"id"?: string;
-		"name"?: string;
-		"dateCreated"?: string;
-		"dateModified"?: string;
-		"version"?: number;
 		"maxAttemptsPerContact"?: number;
 		"maxAttemptsPerNumber"?: number;
 		"timeZoneId"?: string;
 		"resetPeriod"?: string;
 		"recallEntries"?: { [key: string]: Models.DialerAttemptLimitsConfigChangeRecallEntry; };
 		"breadthFirstRecalls"?: boolean;
-		"additionalProperties"?: object;
+		"id"?: string;
+		"name"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"version"?: number;
 	}
 	
 	export interface DialerAttemptLimitsConfigChangeRecallEntry { 
 		"nbrAttempts"?: number;
 		"minutesBetweenAttempts"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerAuditRequest { 
@@ -12673,32 +12784,24 @@ declare namespace Models {
 	export interface DialerCallabletimesetConfigChangeCallableTime { 
 		"timeSlots"?: Array<Models.DialerCallabletimesetConfigChangeTimeSlot>;
 		"timeZoneId"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCallabletimesetConfigChangeCallableTimeSet { 
+		"callableTimes"?: Array<Models.DialerCallabletimesetConfigChangeCallableTime>;
 		"id"?: string;
 		"name"?: string;
 		"dateCreated"?: string;
 		"dateModified"?: string;
 		"version"?: number;
-		"callableTimes"?: Array<Models.DialerCallabletimesetConfigChangeCallableTime>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCallabletimesetConfigChangeTimeSlot { 
 		"startTime"?: string;
 		"stopTime"?: string;
 		"day"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignConfigChangeCampaign { 
-		"id"?: string;
-		"name"?: string;
-		"dateCreated"?: string;
-		"dateModified"?: string;
-		"version"?: number;
 		"contactList"?: Models.DialerCampaignConfigChangeUriReference;
 		"queue"?: Models.DialerCampaignConfigChangeUriReference;
 		"dialingMode"?: string;
@@ -12727,26 +12830,27 @@ declare namespace Models {
 		"contactListFilters"?: Array<Models.DialerCampaignConfigChangeUriReference>;
 		"division"?: Models.DialerCampaignConfigChangeUriReference;
 		"agentOwnedColumn"?: string;
-		"additionalProperties"?: object;
+		"id"?: string;
+		"name"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"version"?: number;
 	}
 	
 	export interface DialerCampaignConfigChangeContactSort { 
 		"fieldName"?: string;
 		"direction"?: string;
 		"numeric"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignConfigChangePhoneColumn { 
 		"columnName"?: string;
 		"type"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignConfigChangeRestErrorDetail { 
 		"error"?: string;
 		"details"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignConfigChangeUriReference { 
@@ -12760,7 +12864,6 @@ declare namespace Models {
 		"numberOfContactsMessaged"?: number;
 		"totalNumberOfContacts"?: number;
 		"percentage"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignProgressEventUriReference { 
@@ -12769,17 +12872,16 @@ declare namespace Models {
 	}
 	
 	export interface DialerCampaignRuleConfigChangeCampaignRule { 
-		"id"?: string;
-		"name"?: string;
-		"dateCreated"?: string;
-		"dateModified"?: string;
-		"version"?: number;
 		"campaignRuleEntities"?: Models.DialerCampaignRuleConfigChangeCampaignRuleEntities;
 		"campaignRuleConditions"?: Array<Models.DialerCampaignRuleConfigChangeCampaignRuleCondition>;
 		"campaignRuleActions"?: Array<Models.DialerCampaignRuleConfigChangeCampaignRuleAction>;
 		"matchAnyConditions"?: boolean;
 		"enabled"?: boolean;
-		"additionalProperties"?: object;
+		"id"?: string;
+		"name"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"version"?: number;
 	}
 	
 	export interface DialerCampaignRuleConfigChangeCampaignRuleAction { 
@@ -12787,21 +12889,18 @@ declare namespace Models {
 		"parameters"?: { [key: string]: string; };
 		"actionType"?: string;
 		"campaignRuleActionEntities"?: Models.DialerCampaignRuleConfigChangeCampaignRuleActionEntities;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignRuleConfigChangeCampaignRuleActionEntities { 
+		"useTriggeringEntity"?: boolean;
 		"campaigns"?: Array<Models.DialerCampaignRuleConfigChangeUriReference>;
 		"sequences"?: Array<Models.DialerCampaignRuleConfigChangeUriReference>;
-		"useTriggeringEntity"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignRuleConfigChangeCampaignRuleCondition { 
 		"id"?: string;
 		"parameters"?: { [key: string]: string; };
 		"conditionType"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignRuleConfigChangeCampaignRuleEntities { 
@@ -12815,21 +12914,19 @@ declare namespace Models {
 	}
 	
 	export interface DialerCampaignScheduleConfigChangeCampaignSchedule { 
+		"intervals"?: Array<Models.DialerCampaignScheduleConfigChangeScheduleInterval>;
+		"timeZone"?: string;
+		"campaign"?: Models.DialerCampaignScheduleConfigChangeUriReference;
 		"id"?: string;
 		"name"?: string;
 		"dateCreated"?: string;
 		"dateModified"?: string;
 		"version"?: number;
-		"intervals"?: Array<Models.DialerCampaignScheduleConfigChangeScheduleInterval>;
-		"timeZone"?: string;
-		"campaign"?: Models.DialerCampaignScheduleConfigChangeUriReference;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignScheduleConfigChangeScheduleInterval { 
 		"start"?: string;
 		"end"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignScheduleConfigChangeUriReference { 
@@ -12857,11 +12954,6 @@ declare namespace Models {
 	}
 	
 	export interface DialerContactlistConfigChangeContactList { 
-		"id"?: string;
-		"name"?: string;
-		"dateCreated"?: string;
-		"dateModified"?: string;
-		"version"?: number;
 		"columnNames"?: Array<string>;
 		"phoneColumns"?: Array<Models.DialerContactlistConfigChangeContactPhoneNumberColumn>;
 		"emailColumns"?: Array<Models.DialerContactlistConfigChangeEmailColumn>;
@@ -12873,20 +12965,22 @@ declare namespace Models {
 		"automaticTimeZoneMapping"?: boolean;
 		"zipCodeColumnName"?: string;
 		"division"?: Models.DialerContactlistConfigChangeUriReference;
-		"additionalProperties"?: object;
+		"id"?: string;
+		"name"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"version"?: number;
 	}
 	
 	export interface DialerContactlistConfigChangeContactPhoneNumberColumn { 
 		"columnName"?: string;
 		"type"?: string;
 		"callableTimeColumn"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerContactlistConfigChangeEmailColumn { 
 		"columnName"?: string;
 		"type"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerContactlistConfigChangeImportStatus { 
@@ -12895,7 +12989,6 @@ declare namespace Models {
 		"completedRecords"?: number;
 		"percentageComplete"?: number;
 		"failureReason"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerContactlistConfigChangeUriReference { 
@@ -12904,22 +12997,20 @@ declare namespace Models {
 	}
 	
 	export interface DialerContactlistfilterConfigChangeContactListFilter { 
+		"contactList"?: Models.DialerContactlistfilterConfigChangeUriReference;
+		"contactListColumns"?: Array<string>;
+		"clauses"?: Array<Models.DialerContactlistfilterConfigChangeFilterClause>;
+		"filterType"?: string;
 		"id"?: string;
 		"name"?: string;
 		"dateCreated"?: string;
 		"dateModified"?: string;
 		"version"?: number;
-		"contactList"?: Models.DialerContactlistfilterConfigChangeUriReference;
-		"contactListColumns"?: Array<string>;
-		"clauses"?: Array<Models.DialerContactlistfilterConfigChangeFilterClause>;
-		"filterType"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerContactlistfilterConfigChangeFilterClause { 
 		"filterType"?: string;
 		"predicates"?: Array<Models.DialerContactlistfilterConfigChangeFilterPredicate>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerContactlistfilterConfigChangeFilterPredicate { 
@@ -12929,7 +13020,6 @@ declare namespace Models {
 		"value"?: string;
 		"range"?: Models.DialerContactlistfilterConfigChangeRange;
 		"inverted"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerContactlistfilterConfigChangeRange { 
@@ -12938,7 +13028,6 @@ declare namespace Models {
 		"minInclusive"?: boolean;
 		"maxInclusive"?: boolean;
 		"inSet"?: Array<string>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerContactlistfilterConfigChangeUriReference { 
@@ -12947,11 +13036,6 @@ declare namespace Models {
 	}
 	
 	export interface DialerDnclistConfigChangeDncList { 
-		"id"?: string;
-		"name"?: string;
-		"dateCreated"?: string;
-		"dateModified"?: string;
-		"version"?: number;
 		"importStatus"?: Models.DialerDnclistConfigChangeImportStatus;
 		"size"?: number;
 		"dncSourceType"?: string;
@@ -12960,7 +13044,11 @@ declare namespace Models {
 		"licenseId"?: string;
 		"contactMethod"?: string;
 		"division"?: Models.DialerDnclistConfigChangeUriReference;
-		"additionalProperties"?: object;
+		"id"?: string;
+		"name"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"version"?: number;
 	}
 	
 	export interface DialerDnclistConfigChangeImportStatus { 
@@ -12969,7 +13057,6 @@ declare namespace Models {
 		"completedRecords"?: number;
 		"percentageComplete"?: number;
 		"failureReason"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerDnclistConfigChangeUriReference { 
@@ -12996,9 +13083,9 @@ declare namespace Models {
 	}
 	
 	export interface DialerOutboundSettingsConfigChangeAtzmTimeSlotWithTimeZone { 
+		"timeZoneId"?: string;
 		"earliestCallableTime"?: string;
 		"latestCallableTime"?: string;
-		"timeZoneId"?: string;
 	}
 	
 	export interface DialerOutboundSettingsConfigChangeAutomaticTimeZoneMappingSettings { 
@@ -13011,16 +13098,16 @@ declare namespace Models {
 	}
 	
 	export interface DialerOutboundSettingsConfigChangeOutboundSettings { 
-		"id"?: string;
-		"name"?: string;
-		"dateCreated"?: string;
-		"dateModified"?: string;
-		"version"?: number;
 		"maxCallsPerAgent"?: number;
 		"maxLineUtilization"?: number;
 		"abandonSeconds"?: number;
 		"complianceAbandonRateDenominator"?: string;
 		"automaticTimeZoneMapping"?: Models.DialerOutboundSettingsConfigChangeAutomaticTimeZoneMappingSettings;
+		"id"?: string;
+		"name"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"version"?: number;
 	}
 	
 	export interface DialerPreview { 
@@ -13035,18 +13122,16 @@ declare namespace Models {
 		"data"?: string;
 		"name"?: string;
 		"reactionType"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerResponsesetConfigChangeResponseSet { 
+		"responses"?: { [key: string]: Models.DialerResponsesetConfigChangeReaction; };
+		"beepDetectionEnabled"?: boolean;
 		"id"?: string;
 		"name"?: string;
 		"dateCreated"?: string;
 		"dateModified"?: string;
 		"version"?: number;
-		"responses"?: { [key: string]: Models.DialerResponsesetConfigChangeReaction; };
-		"beepDetectionEnabled"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerRule { 
@@ -13063,10 +13148,10 @@ declare namespace Models {
 		"actionTypeName"?: string;
 		"updateOption"?: string;
 		"properties"?: { [key: string]: string; };
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerRulesetConfigChangeCondition { 
+		"dataAction"?: Models.DialerRulesetConfigChangeUriReference;
 		"type"?: string;
 		"inverted"?: boolean;
 		"attributeName"?: string;
@@ -13082,14 +13167,11 @@ declare namespace Models {
 		"agentWrapupField"?: string;
 		"contactColumnToDataActionFieldMappings"?: Array<Models.DialerRulesetConfigChangeContactColumnToDataActionFieldMapping>;
 		"predicates"?: Array<Models.DialerRulesetConfigChangeDataActionConditionPredicate>;
-		"dataAction"?: Models.DialerRulesetConfigChangeUriReference;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerRulesetConfigChangeContactColumnToDataActionFieldMapping { 
 		"contactColumnName"?: string;
 		"dataActionField"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerRulesetConfigChangeDataActionConditionPredicate { 
@@ -13098,29 +13180,26 @@ declare namespace Models {
 		"comparisonValue"?: string;
 		"outputFieldMissingResolution"?: boolean;
 		"inverted"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerRulesetConfigChangeRule { 
+		"conditions"?: Array<Models.DialerRulesetConfigChangeCondition>;
 		"id"?: string;
 		"name"?: string;
 		"order"?: number;
 		"category"?: string;
 		"actions"?: Array<Models.DialerRulesetConfigChangeAction>;
-		"conditions"?: Array<Models.DialerRulesetConfigChangeCondition>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerRulesetConfigChangeRuleSet { 
+		"contactList"?: Models.DialerRulesetConfigChangeUriReference;
+		"queue"?: Models.DialerRulesetConfigChangeUriReference;
+		"rules"?: Array<Models.DialerRulesetConfigChangeRule>;
 		"id"?: string;
 		"name"?: string;
 		"dateCreated"?: string;
 		"dateModified"?: string;
 		"version"?: number;
-		"contactList"?: Models.DialerRulesetConfigChangeUriReference;
-		"queue"?: Models.DialerRulesetConfigChangeUriReference;
-		"rules"?: Array<Models.DialerRulesetConfigChangeRule>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerRulesetConfigChangeUriReference { 
@@ -13129,17 +13208,16 @@ declare namespace Models {
 	}
 	
 	export interface DialerSequenceConfigChangeCampaignSequence { 
-		"id"?: string;
-		"name"?: string;
-		"dateCreated"?: string;
-		"dateModified"?: string;
-		"version"?: number;
 		"campaigns"?: Array<Models.DialerSequenceConfigChangeUriReference>;
 		"currentCampaign"?: number;
 		"status"?: string;
 		"stopMessage"?: string;
 		"repeat"?: boolean;
-		"additionalProperties"?: object;
+		"id"?: string;
+		"name"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"version"?: number;
 	}
 	
 	export interface DialerSequenceConfigChangeUriReference { 
@@ -13150,19 +13228,17 @@ declare namespace Models {
 	export interface DialerSequenceScheduleConfigChangeScheduleInterval { 
 		"start"?: string;
 		"end"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerSequenceScheduleConfigChangeSequenceSchedule { 
+		"intervals"?: Array<Models.DialerSequenceScheduleConfigChangeScheduleInterval>;
+		"timeZone"?: string;
+		"sequence"?: Models.DialerSequenceScheduleConfigChangeUriReference;
 		"id"?: string;
 		"name"?: string;
 		"dateCreated"?: string;
 		"dateModified"?: string;
 		"version"?: number;
-		"intervals"?: Array<Models.DialerSequenceScheduleConfigChangeScheduleInterval>;
-		"timeZone"?: string;
-		"sequence"?: Models.DialerSequenceScheduleConfigChangeUriReference;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerSequenceScheduleConfigChangeUriReference { 
@@ -13359,7 +13435,6 @@ declare namespace Models {
 	export interface DnclistDownloadReadyExportUri { 
 		"uri"?: string;
 		"exportTimestamp"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DnclistImportStatusImportStatus { 
@@ -13368,7 +13443,6 @@ declare namespace Models {
 		"completedRecords"?: number;
 		"percentageComplete"?: number;
 		"failureReason"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface Document { 
@@ -13941,7 +14015,13 @@ declare namespace Models {
 	
 	export interface DraftRequest { 
 		"intents"?: Array<Models.DraftIntents>;
-		"topic"?: Array<Models.DraftTopics>;
+	}
+	
+	export interface DraftTopicRequest { 
+		"id": string;
+		"name": string;
+		"phrases": Array<string>;
+		"selfUri"?: string;
 	}
 	
 	export interface DraftTopics { 
@@ -14081,6 +14161,11 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface EdgeIdNamePair { 
+		"id"?: string;
+		"name"?: string;
+	}
+	
 	export interface EdgeInterface { 
 		"type"?: string;
 		"ipAddress"?: string;
@@ -14883,8 +14968,8 @@ declare namespace Models {
 		"commentsRequired"?: boolean;
 		"visibilityCondition"?: Models.VisibilityCondition;
 		"answerOptions"?: Array<Models.AnswerOption>;
-		"isCritical"?: boolean;
 		"isKill"?: boolean;
+		"isCritical"?: boolean;
 	}
 	
 	export interface EvaluationQuestionGroup { 
@@ -15009,6 +15094,10 @@ declare namespace Models {
 		"threshold"?: number;
 	}
 	
+	export interface ExpiredEdgeListing { 
+		"entities"?: Array<Models.EdgeIdNamePair>;
+	}
+	
 	export interface ExportScriptRequest { 
 		"fileName"?: string;
 		"versionId"?: string;
@@ -15185,6 +15274,7 @@ declare namespace Models {
 	export interface FacebookIntegration { 
 		"id": string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"appId": string;
 		"pageId"?: string;
 		"pageName"?: string;
@@ -15217,6 +15307,7 @@ declare namespace Models {
 	export interface FacebookIntegrationRequest { 
 		"id"?: string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"pageAccessToken"?: string;
 		"userAccessToken"?: string;
 		"pageId"?: string;
@@ -15228,6 +15319,7 @@ declare namespace Models {
 	export interface FacebookIntegrationUpdateRequest { 
 		"id"?: string;
 		"name"?: string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"pageAccessToken"?: string;
 		"userAccessToken"?: string;
 		"selfUri"?: string;
@@ -15292,6 +15384,15 @@ declare namespace Models {
 	
 	export interface FailedRecordingEntityListing { 
 		"entities"?: Array<Models.RecordingJobFailedRecording>;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"total"?: number;
+		"firstUri"?: string;
+		"selfUri"?: string;
+		"nextUri"?: string;
+		"previousUri"?: string;
+		"lastUri"?: string;
+		"pageCount"?: number;
 	}
 	
 	export interface FaxDocument { 
@@ -15538,8 +15639,10 @@ declare namespace Models {
 		"name": string;
 		"division"?: Models.WritableDivision;
 		"type"?: string;
+		"description"?: string;
 		"inputSchema"?: Models.JsonSchemaDocument;
 		"outputSchema"?: Models.JsonSchemaDocument;
+		"supportedLanguages"?: Array<Models.SupportedLanguage>;
 		"publishedVersion"?: Models.FlowVersion;
 		"debugVersion"?: Models.FlowVersion;
 		"selfUri"?: string;
@@ -16449,10 +16552,10 @@ declare namespace Models {
 		"system"?: boolean;
 		"started"?: string;
 		"completed"?: string;
-		"entities"?: Array<Models.HistoryEntry>;
 		"pageSize"?: number;
-		"total"?: number;
 		"pageNumber"?: number;
+		"total"?: number;
+		"entities"?: Array<Models.HistoryEntry>;
 		"pageCount"?: number;
 	}
 	
@@ -16899,6 +17002,11 @@ declare namespace Models {
 		"intervalLengthMinutes"?: number;
 	}
 	
+	export interface InvalidAssignment { 
+		"user"?: Models.UserReference;
+		"message"?: string;
+	}
+	
 	export interface IpAddressAuthentication { 
 		"networkWhitelist"?: Array<string>;
 	}
@@ -17125,8 +17233,8 @@ declare namespace Models {
 		"createdDate"?: string;
 		"customerId"?: string;
 		"customerIdType"?: string;
-		"eventType"?: string;
 		"session"?: Models.JourneyOutcomeEventsNotificationSession;
+		"eventType"?: string;
 		"outcomeAchievedEvent"?: Models.JourneyOutcomeEventsNotificationOutcomeAchievedMessage;
 		"outcomeAttributionEventMessage"?: Models.JourneyOutcomeEventsNotificationOutcomeAttributionMessage;
 	}
@@ -17332,8 +17440,8 @@ declare namespace Models {
 		"createdDate"?: string;
 		"customerId"?: string;
 		"customerIdType"?: string;
-		"eventType"?: string;
 		"session"?: Models.JourneyWebActionEventsNotificationSession;
+		"eventType"?: string;
 		"webActionEvent"?: Models.JourneyWebActionEventsNotificationWebActionMessage;
 		"blockedWebActionOfferEvent"?: Models.JourneyWebActionEventsNotificationBlockedWebActionOfferMessage;
 	}
@@ -17505,8 +17613,8 @@ declare namespace Models {
 		"createdDate"?: string;
 		"customerId"?: string;
 		"customerIdType"?: string;
-		"eventType"?: string;
 		"session"?: Models.JourneyWebEventsNotificationSession;
+		"eventType"?: string;
 		"webEvent"?: Models.JourneyWebEventsNotificationWebMessage;
 		"webActionEvent"?: Models.JourneyWebEventsNotificationWebActionMessage;
 		"outcomeAchievedEvent"?: Models.JourneyWebEventsNotificationOutcomeAchievedMessage;
@@ -17672,6 +17780,11 @@ declare namespace Models {
 		"displayName"?: string;
 	}
 	
+	export interface Knowledge { 
+		"enabled"?: boolean;
+		"knowledgeBase"?: Models.AddressableEntityRef;
+	}
+	
 	export interface KnowledgeBase { 
 		"id"?: string;
 		"name"?: string;
@@ -17819,6 +17932,14 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface KpiResult { 
+		"kpiTotalOn"?: number;
+		"kpiTotalOff"?: number;
+		"interactionCountOn"?: number;
+		"interactionCountOff"?: number;
+		"mediaType"?: string;
+	}
+	
 	export interface Language { 
 		"id"?: string;
 		"name": string;
@@ -18385,6 +18506,7 @@ declare namespace Models {
 	export interface LineIntegration { 
 		"id": string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"channelId": string;
 		"webhookUri": string;
 		"status"?: string;
@@ -18415,6 +18537,7 @@ declare namespace Models {
 	export interface LineIntegrationRequest { 
 		"id"?: string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"channelId"?: string;
 		"channelSecret"?: string;
 		"switcherSecret"?: string;
@@ -18448,6 +18571,10 @@ declare namespace Models {
 		"values"?: Array<string>;
 	}
 	
+	export interface ListWrapperSecondaryPresence { 
+		"values"?: Array<Models.SecondaryPresence>;
+	}
+	
 	export interface ListWrapperShiftStartVariance { 
 		"values"?: Array<Models.ShiftStartVariance>;
 	}
@@ -18818,6 +18945,11 @@ declare namespace Models {
 		"includeNonAcd"?: boolean;
 	}
 	
+	export interface Member { 
+		"id": string;
+		"selfUri"?: string;
+	}
+	
 	export interface MemberEntity { 
 		"id"?: string;
 	}
@@ -18825,12 +18957,16 @@ declare namespace Models {
 	export interface MemberGroup { 
 		"id"?: string;
 		"name"?: string;
-		"division"?: Models.Division;
+		"division"?: Models.WritableDivision;
 		"type"?: string;
 		"memberCount"?: number;
 		"selfUri"?: string;
 	}
 	
+	export interface MemberListing { 
+		"entities"?: Array<Models.Member>;
+	}
+	
 	export interface MergeOperation { 
 		"sourceContact"?: Models.AddressableEntityRef;
 		"targetContact"?: Models.AddressableEntityRef;
@@ -18915,6 +19051,8 @@ declare namespace Models {
 		"status": string;
 		"media"?: Array<Models.MessageMedia>;
 		"stickers"?: Array<Models.MessageSticker>;
+		"normalizedMessage"?: Models.ConversationNormalizedMessage;
+		"normalizedReceipts"?: Array<Models.ConversationNormalizedMessage>;
 		"createdBy"?: Models.User;
 		"conversationId"?: string;
 		"selfUri"?: string;
@@ -19094,6 +19232,7 @@ declare namespace Models {
 	export interface MessagingIntegration { 
 		"id": string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"status"?: string;
 		"messengerType": string;
 		"recipient"?: Models.DomainEntityRef;
@@ -19163,10 +19302,9 @@ declare namespace Models {
 		"parameters"?: Array<Models.TemplateParameter>;
 	}
 	
-	export interface MessengerPositionSettings { 
-		"alignment"?: string;
-		"sideSpace"?: number;
-		"bottomSpace"?: number;
+	export interface MessengerApps { 
+		"conversations"?: Models.ConversationAppSettings;
+		"knowledge"?: Models.Knowledge;
 	}
 	
 	export interface MessengerSettings { 
@@ -19174,7 +19312,7 @@ declare namespace Models {
 		"styles"?: Models.MessengerStyles;
 		"launcherButton"?: Models.LauncherButtonSettings;
 		"fileUpload"?: Models.FileUploadSettings;
-		"position"?: Models.MessengerPositionSettings;
+		"apps"?: Models.MessengerApps;
 	}
 	
 	export interface MessengerStyles { 
@@ -19531,6 +19669,7 @@ declare namespace Models {
 		"domain"?: Models.AddressableEntityRef;
 		"version"?: Models.NluDomainVersion;
 		"intents"?: Array<Models.Intent>;
+		"engineVersion"?: string;
 	}
 	
 	export interface NluQualityReportSummary { 
@@ -19760,6 +19899,8 @@ declare namespace Models {
 		"templateId"?: string;
 		"zones"?: Array<Models.ObjectiveZone>;
 		"enabled"?: boolean;
+		"topics"?: Array<Models.AddressableEntityRef>;
+		"topicIdsFilterType"?: string;
 		"dateStart"?: string;
 	}
 	
@@ -19846,6 +19987,7 @@ declare namespace Models {
 	export interface OpenIntegration { 
 		"id": string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"outboundNotificationWebhookUrl": string;
 		"outboundNotificationWebhookSignatureSecretToken": string;
 		"webhookHeaders"?: { [key: string]: string; };
@@ -19876,6 +20018,7 @@ declare namespace Models {
 	export interface OpenIntegrationRequest { 
 		"id"?: string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"outboundNotificationWebhookUrl": string;
 		"outboundNotificationWebhookSignatureSecretToken": string;
 		"webhookHeaders"?: { [key: string]: string; };
@@ -19885,6 +20028,7 @@ declare namespace Models {
 	export interface OpenIntegrationUpdateRequest { 
 		"id"?: string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"outboundNotificationWebhookUrl"?: string;
 		"outboundNotificationWebhookSignatureSecretToken"?: string;
 		"webhookHeaders"?: { [key: string]: string; };
@@ -20125,9 +20269,17 @@ declare namespace Models {
 	export interface OrphanUpdateRequest { 
 		"archiveDate"?: string;
 		"deleteDate"?: string;
+		"exportDate"?: string;
+		"integrationId"?: string;
 		"conversationId"?: string;
 	}
 	
+	export interface OtherProfileAssignment { 
+		"id"?: string;
+		"currentProfile"?: Models.DomainEntityRef;
+		"selfUri"?: string;
+	}
+	
 	export interface OutOfOffice { 
 		"id"?: string;
 		"name"?: string;
@@ -20175,7 +20327,6 @@ declare namespace Models {
 		"fieldName"?: string;
 		"direction"?: string;
 		"numeric"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface OutboundMessagingMessagingCampaignConfigChangeEmailConfig { 
@@ -20197,12 +20348,6 @@ declare namespace Models {
 	}
 	
 	export interface OutboundMessagingMessagingCampaignConfigChangeMessagingCampaign { 
-		"id"?: string;
-		"division"?: Models.OutboundMessagingMessagingCampaignConfigChangeUriReference;
-		"name"?: string;
-		"dateCreated"?: string;
-		"dateModified"?: string;
-		"version"?: number;
 		"campaignStatus"?: string;
 		"callableTimeSet"?: Models.OutboundMessagingMessagingCampaignConfigChangeUriReference;
 		"contactList"?: Models.OutboundMessagingMessagingCampaignConfigChangeUriReference;
@@ -20214,6 +20359,12 @@ declare namespace Models {
 		"smsConfig"?: Models.OutboundMessagingMessagingCampaignConfigChangeSmsConfig;
 		"emailConfig"?: Models.OutboundMessagingMessagingCampaignConfigChangeEmailConfig;
 		"errors"?: Array<Models.OutboundMessagingMessagingCampaignConfigChangeErrorDetail>;
+		"id"?: string;
+		"division"?: Models.OutboundMessagingMessagingCampaignConfigChangeUriReference;
+		"name"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"version"?: number;
 	}
 	
 	export interface OutboundMessagingMessagingCampaignConfigChangeReplyToEmailAddress { 
@@ -20247,7 +20398,6 @@ declare namespace Models {
 		"numberOfContactsMessaged"?: number;
 		"totalNumberOfContacts"?: number;
 		"percentage"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface OutboundMessagingMessagingCampaignProgressEventUriReference { 
@@ -21118,6 +21268,12 @@ declare namespace Models {
 		"enabled"?: boolean;
 	}
 	
+	export interface PositionSettings { 
+		"alignment"?: string;
+		"sideSpace"?: number;
+		"bottomSpace"?: number;
+	}
+	
 	export interface PostActionInput { 
 		"category": string;
 		"name": string;
@@ -21612,6 +21768,7 @@ declare namespace Models {
 		"emailInQueueFlow"?: Models.DomainEntityRef;
 		"messageInQueueFlow"?: Models.DomainEntityRef;
 		"whisperPrompt"?: Models.DomainEntityRef;
+		"onHoldPrompt"?: Models.DomainEntityRef;
 		"autoAnswerOnly"?: boolean;
 		"enableTranscription"?: boolean;
 		"enableManualAssignment"?: boolean;
@@ -21762,7 +21919,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationCallbackEventTopicCallbackConversation { 
@@ -21839,7 +21995,6 @@ declare namespace Models {
 		"contactListId"?: string;
 		"campaignId"?: string;
 		"phoneNumberColumns"?: Array<Models.QueueConversationCallbackEventTopicPhoneNumberColumn>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationCallbackEventTopicErrorBody { 
@@ -21884,7 +22039,6 @@ declare namespace Models {
 	export interface QueueConversationCallbackEventTopicPhoneNumberColumn { 
 		"columnName"?: string;
 		"type"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationCallbackEventTopicScoredAgent { 
@@ -21908,7 +22062,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationChatEventTopicChatConversation { 
@@ -22027,7 +22180,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationCobrowseEventTopicCobrowseConversation { 
@@ -22149,7 +22301,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEmailEventTopicAttachment { 
@@ -22158,7 +22309,6 @@ declare namespace Models {
 		"contentUri"?: string;
 		"contentType"?: string;
 		"contentLength"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEmailEventTopicConversationRoutingData { 
@@ -22281,7 +22431,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicAddress { 
@@ -22290,7 +22439,6 @@ declare namespace Models {
 		"addressNormalized"?: string;
 		"addressRaw"?: string;
 		"addressDisplayable"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicAfterCallWork { 
@@ -22305,7 +22453,6 @@ declare namespace Models {
 		"contentUri"?: string;
 		"contentType"?: string;
 		"contentLength"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicCall { 
@@ -22335,7 +22482,6 @@ declare namespace Models {
 		"afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"agentAssistantId"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicCallback { 
@@ -22364,7 +22510,6 @@ declare namespace Models {
 		"afterCallWorkRequired"?: boolean;
 		"callerId"?: string;
 		"callerIdName"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicChat { 
@@ -22384,7 +22529,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicCobrowse { 
@@ -22406,7 +22550,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicConversation { 
@@ -22432,7 +22575,6 @@ declare namespace Models {
 		"contactListId"?: string;
 		"campaignId"?: string;
 		"phoneNumberColumns"?: Array<Models.QueueConversationEventTopicPhoneNumberColumn>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicDisconnectReason { 
@@ -22463,7 +22605,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicErrorDetails { 
@@ -22474,7 +22615,6 @@ declare namespace Models {
 		"messageParams"?: { [key: string]: string; };
 		"contextId"?: string;
 		"uri"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicFaxStatus { 
@@ -22538,7 +22678,6 @@ declare namespace Models {
 		"afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"agentAssistantId"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicMessageDetails { 
@@ -22600,13 +22739,11 @@ declare namespace Models {
 		"screenshares"?: Array<Models.QueueConversationEventTopicScreenshare>;
 		"socialExpressions"?: Array<Models.QueueConversationEventTopicSocialExpression>;
 		"videos"?: Array<Models.QueueConversationEventTopicVideo>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicPhoneNumberColumn { 
 		"columnName"?: string;
 		"type"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicScoredAgent { 
@@ -22629,7 +22766,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicSocialExpression { 
@@ -22651,7 +22787,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicUriReference { 
@@ -22677,7 +22812,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicVoicemail { 
@@ -22691,7 +22825,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationMessageEventTopicConversationRoutingData { 
@@ -22834,7 +22967,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationScreenShareEventTopicConversationRoutingData { 
@@ -22954,7 +23086,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicAddress { 
@@ -22963,7 +23094,6 @@ declare namespace Models {
 		"addressNormalized"?: string;
 		"addressRaw"?: string;
 		"addressDisplayable"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicAfterCallWork { 
@@ -22978,7 +23108,6 @@ declare namespace Models {
 		"contentUri"?: string;
 		"contentType"?: string;
 		"contentLength"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicCall { 
@@ -23008,7 +23137,6 @@ declare namespace Models {
 		"afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"agentAssistantId"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicCallback { 
@@ -23037,7 +23165,6 @@ declare namespace Models {
 		"afterCallWorkRequired"?: boolean;
 		"callerId"?: string;
 		"callerIdName"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicChat { 
@@ -23057,7 +23184,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicCobrowse { 
@@ -23079,7 +23205,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicConversation { 
@@ -23105,7 +23230,6 @@ declare namespace Models {
 		"contactListId"?: string;
 		"campaignId"?: string;
 		"phoneNumberColumns"?: Array<Models.QueueConversationSocialExpressionEventTopicPhoneNumberColumn>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicDisconnectReason { 
@@ -23136,7 +23260,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicErrorDetails { 
@@ -23147,7 +23270,6 @@ declare namespace Models {
 		"messageParams"?: { [key: string]: string; };
 		"contextId"?: string;
 		"uri"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicFaxStatus { 
@@ -23211,7 +23333,6 @@ declare namespace Models {
 		"afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"agentAssistantId"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicMessageDetails { 
@@ -23273,13 +23394,11 @@ declare namespace Models {
 		"screenshares"?: Array<Models.QueueConversationSocialExpressionEventTopicScreenshare>;
 		"socialExpressions"?: Array<Models.QueueConversationSocialExpressionEventTopicSocialExpression>;
 		"videos"?: Array<Models.QueueConversationSocialExpressionEventTopicVideo>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicPhoneNumberColumn { 
 		"columnName"?: string;
 		"type"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicScoredAgent { 
@@ -23302,7 +23421,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicSocialExpression { 
@@ -23324,7 +23442,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicUriReference { 
@@ -23350,7 +23467,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicVoicemail { 
@@ -23364,7 +23480,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicAddress { 
@@ -23373,7 +23488,6 @@ declare namespace Models {
 		"addressNormalized"?: string;
 		"addressRaw"?: string;
 		"addressDisplayable"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicAfterCallWork { 
@@ -23388,7 +23502,6 @@ declare namespace Models {
 		"contentUri"?: string;
 		"contentType"?: string;
 		"contentLength"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicCall { 
@@ -23418,7 +23531,6 @@ declare namespace Models {
 		"afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"agentAssistantId"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicCallback { 
@@ -23447,7 +23559,6 @@ declare namespace Models {
 		"afterCallWorkRequired"?: boolean;
 		"callerId"?: string;
 		"callerIdName"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicChat { 
@@ -23467,7 +23578,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicCobrowse { 
@@ -23489,7 +23599,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicConversation { 
@@ -23515,7 +23624,6 @@ declare namespace Models {
 		"contactListId"?: string;
 		"campaignId"?: string;
 		"phoneNumberColumns"?: Array<Models.QueueConversationVideoEventTopicPhoneNumberColumn>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicDisconnectReason { 
@@ -23546,7 +23654,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicErrorDetails { 
@@ -23557,7 +23664,6 @@ declare namespace Models {
 		"messageParams"?: { [key: string]: string; };
 		"contextId"?: string;
 		"uri"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicFaxStatus { 
@@ -23621,7 +23727,6 @@ declare namespace Models {
 		"afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"agentAssistantId"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicMessageDetails { 
@@ -23683,13 +23788,11 @@ declare namespace Models {
 		"screenshares"?: Array<Models.QueueConversationVideoEventTopicScreenshare>;
 		"socialExpressions"?: Array<Models.QueueConversationVideoEventTopicSocialExpression>;
 		"videos"?: Array<Models.QueueConversationVideoEventTopicVideo>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicPhoneNumberColumn { 
 		"columnName"?: string;
 		"type"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicScoredAgent { 
@@ -23712,7 +23815,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicSocialExpression { 
@@ -23734,7 +23836,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicUriReference { 
@@ -23760,7 +23861,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicVoicemail { 
@@ -23774,7 +23874,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueEmailAddress { 
@@ -23884,6 +23983,7 @@ declare namespace Models {
 		"emailInQueueFlow"?: Models.DomainEntityRef;
 		"messageInQueueFlow"?: Models.DomainEntityRef;
 		"whisperPrompt"?: Models.DomainEntityRef;
+		"onHoldPrompt"?: Models.DomainEntityRef;
 		"autoAnswerOnly"?: boolean;
 		"enableTranscription"?: boolean;
 		"enableManualAssignment"?: boolean;
@@ -24036,6 +24136,12 @@ declare namespace Models {
 		"textback"?: string;
 	}
 	
+	export interface RecordingContentStory { 
+		"type"?: string;
+		"url"?: string;
+		"replyToId"?: string;
+	}
+	
 	export interface RecordingEmailMessage { 
 		"htmlBody"?: string;
 		"textBody"?: string;
@@ -24084,6 +24190,15 @@ declare namespace Models {
 	
 	export interface RecordingJobEntityListing { 
 		"entities"?: Array<Models.RecordingJob>;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"total"?: number;
+		"firstUri"?: string;
+		"selfUri"?: string;
+		"nextUri"?: string;
+		"previousUri"?: string;
+		"lastUri"?: string;
+		"pageCount"?: number;
 	}
 	
 	export interface RecordingJobFailedRecording { 
@@ -24111,6 +24226,7 @@ declare namespace Models {
 		"messageStickerAttachments"?: Array<Models.MessageStickerAttachment>;
 		"quickReplies"?: Array<Models.QuickReply>;
 		"buttonResponse"?: Models.ButtonResponse;
+		"story"?: Models.RecordingContentStory;
 	}
 	
 	export interface RecordingMetadata { 
@@ -24503,6 +24619,11 @@ declare namespace Models {
 		"value"?: string;
 	}
 	
+	export interface RequestScoredAgent { 
+		"id"?: string;
+		"score"?: number;
+	}
+	
 	export interface ReschedulingManagementUnitResponse { 
 		"managementUnit"?: Models.ManagementUnitReference;
 		"applied"?: boolean;
@@ -24725,12 +24846,14 @@ declare namespace Models {
 		"priority"?: number;
 		"skillIds"?: Array<string>;
 		"languageId"?: string;
+		"requestScoredAgents"?: Array<Models.RequestScoredAgent>;
 	}
 	
 	export interface RoutingConversationAttributesResponse { 
 		"priority"?: number;
 		"skills"?: Array<Models.RoutingSkill>;
 		"language"?: Models.Language;
+		"scoredAgents"?: Array<Models.ScoredAgent>;
 	}
 	
 	export interface RoutingData { 
@@ -25339,7 +25462,7 @@ declare namespace Models {
 	}
 	
 	export interface ScoredAgent { 
-		"agent"?: Models.AddressableEntityRef;
+		"agent"?: Models.DomainEntityRef;
 		"score"?: number;
 	}
 	
@@ -25495,6 +25618,11 @@ declare namespace Models {
 		"sortBy"?: string;
 	}
 	
+	export interface SecondaryPresence { 
+		"id": string;
+		"selfUri"?: string;
+	}
+	
 	export interface Section { 
 		"fieldList"?: Array<Models.FieldList>;
 		"instructionText"?: string;
@@ -26094,6 +26222,10 @@ declare namespace Models {
 		"addressId"?: Models.SmsAddress;
 		"shortCodeBillingType"?: string;
 		"provisioningStatus"?: Models.SmsProvisioningStatus;
+		"country"?: string;
+		"supportsSms"?: boolean;
+		"supportsMms"?: boolean;
+		"supportsVoice"?: boolean;
 		"selfUri"?: string;
 	}
 	
@@ -26414,6 +26546,35 @@ declare namespace Models {
 		"query": Array<Models.SuggestSearchCriteria>;
 	}
 	
+	export interface SupportCenterSettings { 
+		"enabled"?: boolean;
+	}
+	
+	export interface SupportedContent { 
+		"id": string;
+		"name": string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"createdBy"?: Models.DomainEntityRef;
+		"modifiedBy"?: Models.DomainEntityRef;
+		"version"?: number;
+		"mediaTypes"?: Models.MediaTypes;
+		"selfUri"?: string;
+	}
+	
+	export interface SupportedContentListing { 
+		"entities"?: Array<Models.SupportedContent>;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"total"?: number;
+		"firstUri"?: string;
+		"selfUri"?: string;
+		"nextUri"?: string;
+		"previousUri"?: string;
+		"lastUri"?: string;
+		"pageCount"?: number;
+	}
+	
 	export interface SupportedContentReference { 
 		"id": string;
 		"name"?: string;
@@ -26694,6 +26855,10 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface TargetPerformanceProfile { 
+		"targetPerformanceProfileId": string;
+	}
+	
 	export interface Team { 
 		"id"?: string;
 		"name": string;
@@ -27789,6 +27954,7 @@ declare namespace Models {
 	export interface TwitterIntegration { 
 		"id": string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"accessTokenKey": string;
 		"consumerKey": string;
 		"username"?: string;
@@ -27823,6 +27989,7 @@ declare namespace Models {
 	export interface TwitterIntegrationRequest { 
 		"id"?: string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"accessTokenKey": string;
 		"accessTokenSecret": string;
 		"consumerKey": string;
@@ -27832,6 +27999,38 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface UCI10n { 
+		"name"?: string;
+	}
+	
+	export interface UCIcon { 
+		"vector": string;
+	}
+	
+	export interface UCIntegration { 
+		"id"?: string;
+		"name"?: string;
+		"ucIntegrationKey": string;
+		"integrationPresenceSource": string;
+		"pbxPermission": string;
+		"icon": Models.UCIcon;
+		"i10n": { [key: string]: Models.UCI10n; };
+		"selfUri"?: string;
+	}
+	
+	export interface UCIntegrationListing { 
+		"entities"?: Array<Models.UCIntegration>;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"total"?: number;
+		"firstUri"?: string;
+		"selfUri"?: string;
+		"nextUri"?: string;
+		"previousUri"?: string;
+		"lastUri"?: string;
+		"pageCount"?: number;
+	}
+	
 	export interface UnpublishedProgramsEntityListing { 
 		"entities"?: Array<Models.Program>;
 		"pageSize"?: number;
@@ -27886,6 +28085,8 @@ declare namespace Models {
 		"conversationIds"?: Array<string>;
 		"documentIds"?: Array<string>;
 		"status"?: string;
+		"wfmSchedule"?: Models.WfmScheduleReference;
+		"externalLinks"?: Array<string>;
 	}
 	
 	export interface UpdateDraftInput { 
@@ -28519,6 +28720,7 @@ declare namespace Models {
 		"emailInQueueFlow"?: Models.DomainEntityRef;
 		"messageInQueueFlow"?: Models.DomainEntityRef;
 		"whisperPrompt"?: Models.DomainEntityRef;
+		"onHoldPrompt"?: Models.DomainEntityRef;
 		"enableTranscription"?: boolean;
 		"enableManualAssignment"?: boolean;
 		"callingPartyName"?: string;
@@ -28626,7 +28828,6 @@ declare namespace Models {
 	export interface UserRoutingStatusUserParam { 
 		"key"?: string;
 		"value"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface UserRoutingStatusUserRoutingStatus { 
@@ -28656,6 +28857,7 @@ declare namespace Models {
 		"id"?: string;
 		"name"?: string;
 		"user"?: Models.UserReference;
+		"businessUnit"?: Models.BusinessUnit;
 		"managementUnit"?: Models.ManagementUnit;
 		"team"?: Models.Team;
 		"scheduledActivityCategory"?: string;
@@ -28851,6 +29053,10 @@ declare namespace Models {
 		"response"?: Models.SubscriberResponse;
 	}
 	
+	export interface ValidateAssignUsers { 
+		"membersToAssign": Array<string>;
+	}
+	
 	export interface ValidateWorkPlanMessages { 
 		"violationMessages"?: Array<Models.WorkPlanConfigurationViolationMessage>;
 		"constraintConflictMessage"?: Models.ConstraintConflictMessage;
@@ -28873,8 +29079,7 @@ declare namespace Models {
 	
 	export interface ValidationServiceRequest { 
 		"dateImportEnded": string;
-		"fileUrl"?: string;
-		"uploadKey"?: string;
+		"uploadKey": string;
 	}
 	
 	export interface ValueWrapperDate { 
@@ -28931,6 +29136,7 @@ declare namespace Models {
 		"filterQueuesByUserIds"?: Array<string>;
 		"filterUsersByQueueIds"?: Array<string>;
 		"userIds"?: Array<string>;
+		"managementUnitIds"?: Array<string>;
 		"addressTos"?: Array<string>;
 		"addressFroms"?: Array<string>;
 		"outboundCampaignIds"?: Array<string>;
@@ -29055,6 +29261,7 @@ declare namespace Models {
 		"journeyUrlContainsAllConditions"?: Array<string>;
 		"journeyUrlNotContainsAllConditions"?: Array<string>;
 		"flowMilestoneIds"?: Array<string>;
+		"isAssessmentPassed"?: boolean;
 	}
 	
 	export interface VisibilityCondition { 
@@ -29408,6 +29615,8 @@ declare namespace Models {
 		"languages"?: Array<string>;
 		"defaultLanguage"?: string;
 		"messenger"?: Models.MessengerSettings;
+		"position"?: Models.PositionSettings;
+		"supportCenter"?: Models.SupportCenterSettings;
 		"cobrowse"?: Models.CobrowseSettings;
 		"journeyEvents"?: Models.JourneyEventsSettings;
 		"authenticationSettings"?: Models.AuthenticationSettings;
@@ -29491,6 +29700,17 @@ declare namespace Models {
 		"generic"?: Models.WebMessagingGeneric;
 	}
 	
+	export interface WebMessagingEvent { 
+		"eventType": string;
+		"coBrowse"?: Models.WebMessagingEventCoBrowse;
+	}
+	
+	export interface WebMessagingEventCoBrowse { 
+		"type": string;
+		"sessionId"?: string;
+		"sessionJoinToken"?: string;
+	}
+	
 	export interface WebMessagingGeneric { 
 		"title"?: string;
 		"description"?: string;
@@ -29505,6 +29725,7 @@ declare namespace Models {
 		"type"?: string;
 		"text"?: string;
 		"content"?: Array<Models.WebMessagingContent>;
+		"events"?: Array<Models.WebMessagingEvent>;
 		"direction"?: string;
 		"originatingEntity"?: string;
 	}
@@ -30369,10 +30590,19 @@ declare namespace Models {
 		"markedAsRead"?: boolean;
 	}
 	
+	export interface WfmUserScheduleAdherenceUpdatedMuTopicActivityCodeReference { 
+		"id"?: string;
+		"secondaryPresences"?: Array<Models.WfmUserScheduleAdherenceUpdatedMuTopicSecondaryPresenceReference>;
+	}
+	
 	export interface WfmUserScheduleAdherenceUpdatedMuTopicQueueReference { 
 		"id"?: string;
 	}
 	
+	export interface WfmUserScheduleAdherenceUpdatedMuTopicSecondaryPresenceReference { 
+		"id"?: string;
+	}
+	
 	export interface WfmUserScheduleAdherenceUpdatedMuTopicUriReference { 
 		"id"?: string;
 		"name"?: string;
@@ -30387,6 +30617,7 @@ declare namespace Models {
 		"managementUnitId"?: string;
 		"team"?: Models.WfmUserScheduleAdherenceUpdatedMuTopicUriReference;
 		"scheduledActivityCategory"?: string;
+		"scheduledActivityCode"?: Models.WfmUserScheduleAdherenceUpdatedMuTopicActivityCodeReference;
 		"systemPresence"?: string;
 		"organizationSecondaryPresenceId"?: string;
 		"routingStatus"?: string;
@@ -30401,10 +30632,19 @@ declare namespace Models {
 		"removedFromManagementUnit"?: boolean;
 	}
 	
+	export interface WfmUserScheduleAdherenceUpdatedTeamTopicActivityCodeReference { 
+		"id"?: string;
+		"secondaryPresences"?: Array<Models.WfmUserScheduleAdherenceUpdatedTeamTopicSecondaryPresenceReference>;
+	}
+	
 	export interface WfmUserScheduleAdherenceUpdatedTeamTopicQueueReference { 
 		"id"?: string;
 	}
 	
+	export interface WfmUserScheduleAdherenceUpdatedTeamTopicSecondaryPresenceReference { 
+		"id"?: string;
+	}
+	
 	export interface WfmUserScheduleAdherenceUpdatedTeamTopicUriReference { 
 		"id"?: string;
 		"name"?: string;
@@ -30419,6 +30659,7 @@ declare namespace Models {
 		"managementUnitId"?: string;
 		"team"?: Models.WfmUserScheduleAdherenceUpdatedTeamTopicUriReference;
 		"scheduledActivityCategory"?: string;
+		"scheduledActivityCode"?: Models.WfmUserScheduleAdherenceUpdatedTeamTopicActivityCodeReference;
 		"systemPresence"?: string;
 		"organizationSecondaryPresenceId"?: string;
 		"routingStatus"?: string;
@@ -30433,10 +30674,19 @@ declare namespace Models {
 		"removedFromManagementUnit"?: boolean;
 	}
 	
+	export interface WfmUserScheduleAdherenceUpdatedTopicActivityCodeReference { 
+		"id"?: string;
+		"secondaryPresences"?: Array<Models.WfmUserScheduleAdherenceUpdatedTopicSecondaryPresenceReference>;
+	}
+	
 	export interface WfmUserScheduleAdherenceUpdatedTopicQueueReference { 
 		"id"?: string;
 	}
 	
+	export interface WfmUserScheduleAdherenceUpdatedTopicSecondaryPresenceReference { 
+		"id"?: string;
+	}
+	
 	export interface WfmUserScheduleAdherenceUpdatedTopicUriReference { 
 		"id"?: string;
 		"name"?: string;
@@ -30451,6 +30701,7 @@ declare namespace Models {
 		"managementUnitId"?: string;
 		"team"?: Models.WfmUserScheduleAdherenceUpdatedTopicUriReference;
 		"scheduledActivityCategory"?: string;
+		"scheduledActivityCode"?: Models.WfmUserScheduleAdherenceUpdatedTopicActivityCodeReference;
 		"systemPresence"?: string;
 		"organizationSecondaryPresenceId"?: string;
 		"routingStatus"?: string;
@@ -30469,6 +30720,8 @@ declare namespace Models {
 		"version": number;
 		"modifiedBy"?: Models.UserReference;
 		"dateModified"?: string;
+		"createdBy"?: Models.UserReference;
+		"dateCreated"?: string;
 	}
 	
 	export interface WhatsAppDefinition { 
@@ -30485,6 +30738,7 @@ declare namespace Models {
 	export interface WhatsAppIntegration { 
 		"id": string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"phoneNumber": string;
 		"status"?: string;
 		"recipient"?: Models.DomainEntityRef;
@@ -30516,6 +30770,7 @@ declare namespace Models {
 	export interface WhatsAppIntegrationRequest { 
 		"id"?: string;
 		"name": string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"phoneNumber": string;
 		"wabaCertificate": string;
 		"selfUri"?: string;
@@ -30524,6 +30779,7 @@ declare namespace Models {
 	export interface WhatsAppIntegrationUpdateRequest { 
 		"id"?: string;
 		"name"?: string;
+		"supportedContent"?: Models.SupportedContentReference;
 		"action"?: string;
 		"authenticationMethod"?: string;
 		"confirmationCode"?: string;